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Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION The Line Service Crew Leader is responsible for leading, supervising and coordinating the activities of the line service technicians and providing aircraft refueling and exceptional customer service to general aviation customers. This position also ensures compliance with company policies and safety regulations, ensures that equipment is used safely and efficiently, trains new employees, and assigns duties to his/her direct reports. An important responsibility of the Line Service Crew Leader is to ensure that procedures are followed to the letter, making sure that new information is passed on to the technicians, and to represent McKinney Air Center in a positive and professional manner while developing and maintaining excellent relationships with customers. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with ramp operations, such as towing, wing-walking, directing and parking aircraft as necessary. Coordinates and organizes ramp and hangars for the next shift and/or upcoming operations. Serves as the first point of contact when there are any kind of issues related to equipment, customers, or co-workers. Coordinates, supervises and performs maintenance activities on airfield grounds, pavements, lighting and signage, fencing and gates, fuel farm, airport maintenance facility and other equipment. Work is done on a shift schedule that will include weekends and holidays. Safely services and fuels all types of aircraft and airport equipment. Marshals aircraft in and out on arrivals and departures, and greets all pilots and passengers. Assists passengers with luggage. Removes all trash, newspapers, etc. off the aircraft. Safely tows aircraft to and from hangars. Performs minor maintenance on airport equipment. Performs custodial duties in the terminal and corporate hangars. Unloads fuel transport trucks and records fuel distribution. Loads aircraft fueling trucks and records fuel distribution. Inspects fuel for clarity and contaminates; immediately reports any issues. Monitors ramp area for Customer security and perform daily runway inspections. Obtains and records the differential pressure readings to Flight Line Manager daily. Runs Millipore and Aqua Glow tests monthly. Measures and monitors the amount of remaining fuel in the fuel tanks and logs results for tracking. Performs any other duties and responsibilities as directed by the Airport Flight Line Shift Supervisor, Flight Line Manager or FBO General Manager. Participates in the airport watch program and follows other security procedures as required by airport rules and regulations. Perform other related work as required. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Knowledge of Fixed Based Operation (FBO) and airport rules and regulations. Familiarity with on-airport vehicular operations Requires the skill to lead by example when working alongside direct reports, and provide timely updates managers with input regarding staffing, scheduling, on-the-job training, employee rewards and employee performance Requires the skill to work independent of regular supervision. Requires the skill to carry out instructions furnished in written, oral or diagrammatic form. Requires the skill to evaluate, audit, deduce, and/or assess data and/or information using established criteria. Includes exercise of discretion in determining actual or probable consequences, and in referencing such evaluation to identify and select alternatives. Requires the skill to use an air band radio and communicate with the air traffic control tower when duties must be performed on taxiways and runways. Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Requires the ability to exercise judgment, decisiveness, and creativity in situations involving evaluation of information against measurable or verifiable criteria. Requires the ability to communicate with and respond to customer and public inquiries. Requires the ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS 2 years of supervisory experience or a combination of vocational/technical training and experience. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS This position requires frequent using one's hands to touch, handle or feel objects; reaching with hands and arms; talking and hearing. Following abilities may be required between one and two-thirds of on-the-job time: lifting and / or exerting force up to fifty (50) pounds, standing, walking, sitting, climbing or balancing. Special vision requirements include: close vision; distance vision; color vision; peripheral vision; depth perception and the ability to adjust focus. WORK ENVIRONMENT This job does require exposure to certain environmental conditions. Tasks may require frequent exposure to: outdoor weather conditions. Occasional exposure may be required to: wet or humid conditions, fumes or airborne particles, and extreme cold or heat. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Long Term Disability Insurance, Legal Services, Flexible Spending Medical and Child Care, Employee Assistance Program, Supplemental Insurance; Paid Vacation and Sick Leave, Ten Paid Holidays. Texas Municipal Retirement System (TMRS) mandatory 7% employee contribution with City match of 2:1; 457 Deferred Compensation Plans; Tuition Reimbursement For more detailed information, please see the City of McKinney'ssummary of benefits by clicking on the link below: https://www.mckinneytexas.org/DocumentCenter/View/22145/2021-Benefits-Summary?bidId= Closing Date/Time: 4/3/2023 5:00 PM Central