CITY OF ATLANTA, GA
Atlanta, Georgia, United States
GCIC Warrants Technician Supervisor PURPOSE OF JOB: The purpose of this position is to primarily supervise those employees that are tasked with the preparation and processing of warrants and other entries into GCIC; preparing records for entry into Georgia Crime Information Center (GCIC); validating and verifying active warrants, as well as other hot file entries; coordinating communications for the removal and cancellation of warrants and other GCIC entries; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants and other GCIC functions. Employee must be able to complete the above tasks as well. Please note that the hours for this position is 3pm - 11pm. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by Central Records Commander or his designee. Work Delegation : Assists management coordinate activities and facilitate or conduct training. Ensures staff maintains GCIC certification and adheres to GCIC/NCIC requirements and the integrity and security of data. Ensures accuracy of warrants and other entries entered into GCIC. Assists in overseeing staff workload flow. Prepares various forms, monthly reports, and correspondences. Administrative Duties and Quality Control : Other duties as assigned. Maintains timekeeping for subordinates Completes all required forms Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and drivers’ history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare, and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical, and administrative documentation, directions, instructions, methods, and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width, and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. Minimum Essential Education, Experience and Training Requirements : Associates Degree preferred and/or five or more years work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC or a college degree in Criminal Justice or related field and at least three years’ work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. Supervisory or team lead experience required.
Oct 07, 2023
Full Time
GCIC Warrants Technician Supervisor PURPOSE OF JOB: The purpose of this position is to primarily supervise those employees that are tasked with the preparation and processing of warrants and other entries into GCIC; preparing records for entry into Georgia Crime Information Center (GCIC); validating and verifying active warrants, as well as other hot file entries; coordinating communications for the removal and cancellation of warrants and other GCIC entries; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants and other GCIC functions. Employee must be able to complete the above tasks as well. Please note that the hours for this position is 3pm - 11pm. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by Central Records Commander or his designee. Work Delegation : Assists management coordinate activities and facilitate or conduct training. Ensures staff maintains GCIC certification and adheres to GCIC/NCIC requirements and the integrity and security of data. Ensures accuracy of warrants and other entries entered into GCIC. Assists in overseeing staff workload flow. Prepares various forms, monthly reports, and correspondences. Administrative Duties and Quality Control : Other duties as assigned. Maintains timekeeping for subordinates Completes all required forms Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and drivers’ history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare, and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical, and administrative documentation, directions, instructions, methods, and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width, and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. Minimum Essential Education, Experience and Training Requirements : Associates Degree preferred and/or five or more years work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC or a college degree in Criminal Justice or related field and at least three years’ work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. Supervisory or team lead experience required.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $42,746 Positon posted until filled General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 29, 2023
Full Time
Salary: $42,746 Positon posted until filled General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED) 1 year experience in record keeping or general office work, preferably in a position requiring frequent public contact is required (or equivalent combination of experience and training). Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 09, 2023
Full Time
General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED) 1 year experience in record keeping or general office work, preferably in a position requiring frequent public contact is required (or equivalent combination of experience and training). Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.