CITY OF LOVELAND, COLORADO Loveland, CO, USA
Jun 18, 2021Part Time
GENERAL PURPOSE: Performs varied pro shop duties as the front-line customer service representative and cashier at Mariana Butte Golf Course, Loveland Olde Course or Cattail Creek. Hiring range: $12.32-$14.15 per hour depending on qualifications and experience. Position will close to applicants at 5:00 P.M. M.S.T. on Friday, June 25, 2021. This is a part year position lasting a maximum of 10 months working less than 30 hours per week. Eligible for: Retirement – 457 employee funded plan Medical Leave – Accrued based upon hours worked, up to a maximum of 48 hours ESSENTIAL JOB FUNCTIONS: Coordinates with the Golf Professional and Assistant the opening and closing of the facility; assists golf play activities on the course; collects fees; assists with sales of pro shop merchandise; assist with golf cart staging, realigning, cleaning or taking unneeded cart to cart barn; pick up empty range ball baskets on driving range and empty trash containers around clubhouse. Enhance golf course image through quality customer service provided to all customer. OTHER JOB FUNCTIONS: May be required to work at different facilities in other areas of the division with training as needed by supervisor. Duties may include but are not limited to trash removal, cleaning, painting and other maintenance tasks as required. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities : Must possess general working knowledge of pro shop procedures and methods. Requires typing at a speed that would enable a transaction or project to be completed in a timely manner. Must be able to communicate effectively with co-workers and the general public. Ability to answer telephones and clearly communicate information. Must possess excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience. Must be able to complete fee transactions quickly and accurately. Must be able to operate menu driven computer/cash register system. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy & Kindness Education and/or experience : One (1) year of previous work experience performing similar customer service duties including high degree of public contact and customer relations in a fast-paced environment required. Experience with computerized cash register highly desirable. Licensure and/or certifications : Must be at least 18 years of age and possess a valid driver's license. Material and equipment directly used : Personal computer, laser printer, digital camera, calculator, multi-line telephone, fax machine, and two-way radio Working conditions and physical requirements : Light physical work requiring ability to move and position up to 30 pounds; some lifting and carrying; regular walking and standing for work in pro shop; some hand/eye coordination for operation of computer and cash register; foot/eye coordination for operation of golf vehicle equipment. Will be required to work indoors and outdoors in varied weather conditions. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. A driving record and criminal history background check will be obtained pre-employment.