City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the sixth-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the "Most Diverse City" in the country by USA Today and one of the "Best Communities for Young People" two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Acura Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City's full-service commercial airport has preferred flight schedules, carriers, and an overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles' rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. CITY GOVERNMENT Long Beach is a full-service Charter City governed by nine City Council members who are elected by the district and a Mayor that is elected at-large. Elected officials also include the City Attorney, City Auditor, and City Prosecutor. The Council Members and the Mayor are subject to a two-term limit, which allows them to serve for a maximum of eight years. The City Council appoints a City Manager and a City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board, or Commission. The City of Long Beach provides all traditional public services. In addition to its traditional services, the City also maintains one of the world's busiest seaports, which serves as a leading gateway for international trade. Long Beach also has its own full-service commercial airport and is one of only three cities in California with its own Health Department. Long Beach is supported by a total FY 2021 budget of approximately $2.6 billion, with the General Fund budget totaling $543.6 million. More than 5,581 full and part-time employees support municipal operations with the majority being represented by eleven employee associations. To learn more about the City of Long Beach, go to www.longbeach.gov . THE DEPARTMENT The Human Resources Department provides the full range of human resources support services to 22 departments throughout the City. HR's services include labor relations, employee relations, benefits, training, salary and classification administration, HRIS administration, oversight of personnel investigations, EEO compliance, occupational health services, risk management, and safety compliance. We believe that the City's greatest assets are its employees, and take great pride in managing the systems that support a highly productive, innovative, caring, and customer-oriented workforce. Our mission is to provide leadership and operational support to City departments to enhance their ability to recruit and retain a qualified, diverse workforce and to effectively manage business risk. We are committed to being strategic partners with all departments to ensure that the City has the talent and resources needed to provide great services to the community. EXAMPLES OF DUTIES THE POSITION The Human Resources Officer is an at-will management position that reports to the Deputy Director of Human Resources. This position will oversee the Personnel Operations Division and supervise 5-6 personnel analysts who provide City-wide human resource support to the City's workforce. The Human Resources Officer uses a high degree of accuracy, independent judgment, and discretionary decision making with respect to policy interpretation, teamwork planning, and various functional areas of human resources. The position responsibilities include: Plans manages and performs a variety of complex and difficult professional level duties in support of the City's human resources functions including talent acquisition, employee retention, employment processing, file management, employee and labor relations, policies & procedures, position audits, and classification/compensation issues. Reviews revises, updates and implements HR policies, procedures, and best practices to ensure conformity with the City Personnel Ordinance, Salary Resolution, Organizational Ordinance, Memoranda of Understandings, Civil Service Rules and Regulations, Administrative Regulations, State and Federal laws, etc. Provides guidance and assistance to departments to ensure consistency in the application and compliance with policies and procedures, compensation issues, employee relations and constantly changing laws and regulations. Assists in the design, development, and delivery of strategic and operational HR services of the City. Reviews and enforces employment investigative processes and procedures for consistency. Ensures City practices, policies, and procedures are up to date legally and that the changes are conveyed citywide. Provides effective supervision and leadership to staff and ensures that operational goals and objectives are being met. THE IDEAL CANDIDATE The ideal candidate has strong analytical abilities, administrative skills and is capable of strategic and independent decision-making, and will lead through and foster teamwork and collaboration. The ideal candidate will demonstrate the following knowledge, skills, and abilities: Knowledge of principles, practices, and techniques of public personnel/HR administration, including employee relations, recruitment, classification and compensation, labor relations, progressive discipline, Civil Service employment, ADA/interactive process, FMLA, FLSA, EEO compliance, and training and development. Working knowledge of federal and state employment and labor law, Civil Service Rules, human resources policies, and procedures, and the ability to interpret for others complex guidelines, labor contracts, codes, regulations, policies, and procedures. Ability to analyze complex HR issues and develop sound and creative solutions. Ability to understand user stated requirements, questions problems, and translate into software solutions. Experience with business process reengineering, documenting workflows, and developing specifications. Results-oriented, flexible, innovative, strategic, resourcefulness, accepts accountability; energetic and customer service oriented. Ability to establish and maintain effective working relationships with employees at all levels of the City including department managers, public officials, employees and their representatives, and the public. Excellent oral and written communications skills. Ability to be a spokesperson and represent City management in small and large group settings. Experience with MS Office Product Suite (Word, Excel, Access, PowerPoint, etc.) is also preferred. REQUIREMENTS TO FILE Education : Graduation from an accredited university or college with a bachelor's degree in Human Resources Management, Business Administration, Public Administration, or a directly related field. Professional experience in human resources may be substituted for each year of required education on a year-for-year basis. A Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), International Public Management Association for Human Resources (IPMA-HR) Senior Certified Professional, or Certified Professional certification is desired. Experience : Minimum of three (3) years of increasingly responsible professional experience in human resources. Experience in a supervisory or lead capacity and in working in a government setting is preferred. SELECTION PROCEDURE APPLICATION PROCESS The deadline to apply is 11:59 pm on Monday, February 1, 2021. To be considered for this opportunity, applicants must submit a resume, cover letter that reflect the scope and level of their current/most recent positions and responsibilities, and responses to supplemental questions. Incomplete applications or candidates who clearly do not meet the minimum requirements of the position will not be considered.Closing Date/Time: 2/1/2021 11:59 PM Pacific
Jan 15, 2021
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the sixth-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the "Most Diverse City" in the country by USA Today and one of the "Best Communities for Young People" two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Acura Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City's full-service commercial airport has preferred flight schedules, carriers, and an overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles' rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. CITY GOVERNMENT Long Beach is a full-service Charter City governed by nine City Council members who are elected by the district and a Mayor that is elected at-large. Elected officials also include the City Attorney, City Auditor, and City Prosecutor. The Council Members and the Mayor are subject to a two-term limit, which allows them to serve for a maximum of eight years. The City Council appoints a City Manager and a City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board, or Commission. The City of Long Beach provides all traditional public services. In addition to its traditional services, the City also maintains one of the world's busiest seaports, which serves as a leading gateway for international trade. Long Beach also has its own full-service commercial airport and is one of only three cities in California with its own Health Department. Long Beach is supported by a total FY 2021 budget of approximately $2.6 billion, with the General Fund budget totaling $543.6 million. More than 5,581 full and part-time employees support municipal operations with the majority being represented by eleven employee associations. To learn more about the City of Long Beach, go to www.longbeach.gov . THE DEPARTMENT The Human Resources Department provides the full range of human resources support services to 22 departments throughout the City. HR's services include labor relations, employee relations, benefits, training, salary and classification administration, HRIS administration, oversight of personnel investigations, EEO compliance, occupational health services, risk management, and safety compliance. We believe that the City's greatest assets are its employees, and take great pride in managing the systems that support a highly productive, innovative, caring, and customer-oriented workforce. Our mission is to provide leadership and operational support to City departments to enhance their ability to recruit and retain a qualified, diverse workforce and to effectively manage business risk. We are committed to being strategic partners with all departments to ensure that the City has the talent and resources needed to provide great services to the community. EXAMPLES OF DUTIES THE POSITION The Human Resources Officer is an at-will management position that reports to the Deputy Director of Human Resources. This position will oversee the Personnel Operations Division and supervise 5-6 personnel analysts who provide City-wide human resource support to the City's workforce. The Human Resources Officer uses a high degree of accuracy, independent judgment, and discretionary decision making with respect to policy interpretation, teamwork planning, and various functional areas of human resources. The position responsibilities include: Plans manages and performs a variety of complex and difficult professional level duties in support of the City's human resources functions including talent acquisition, employee retention, employment processing, file management, employee and labor relations, policies & procedures, position audits, and classification/compensation issues. Reviews revises, updates and implements HR policies, procedures, and best practices to ensure conformity with the City Personnel Ordinance, Salary Resolution, Organizational Ordinance, Memoranda of Understandings, Civil Service Rules and Regulations, Administrative Regulations, State and Federal laws, etc. Provides guidance and assistance to departments to ensure consistency in the application and compliance with policies and procedures, compensation issues, employee relations and constantly changing laws and regulations. Assists in the design, development, and delivery of strategic and operational HR services of the City. Reviews and enforces employment investigative processes and procedures for consistency. Ensures City practices, policies, and procedures are up to date legally and that the changes are conveyed citywide. Provides effective supervision and leadership to staff and ensures that operational goals and objectives are being met. THE IDEAL CANDIDATE The ideal candidate has strong analytical abilities, administrative skills and is capable of strategic and independent decision-making, and will lead through and foster teamwork and collaboration. The ideal candidate will demonstrate the following knowledge, skills, and abilities: Knowledge of principles, practices, and techniques of public personnel/HR administration, including employee relations, recruitment, classification and compensation, labor relations, progressive discipline, Civil Service employment, ADA/interactive process, FMLA, FLSA, EEO compliance, and training and development. Working knowledge of federal and state employment and labor law, Civil Service Rules, human resources policies, and procedures, and the ability to interpret for others complex guidelines, labor contracts, codes, regulations, policies, and procedures. Ability to analyze complex HR issues and develop sound and creative solutions. Ability to understand user stated requirements, questions problems, and translate into software solutions. Experience with business process reengineering, documenting workflows, and developing specifications. Results-oriented, flexible, innovative, strategic, resourcefulness, accepts accountability; energetic and customer service oriented. Ability to establish and maintain effective working relationships with employees at all levels of the City including department managers, public officials, employees and their representatives, and the public. Excellent oral and written communications skills. Ability to be a spokesperson and represent City management in small and large group settings. Experience with MS Office Product Suite (Word, Excel, Access, PowerPoint, etc.) is also preferred. REQUIREMENTS TO FILE Education : Graduation from an accredited university or college with a bachelor's degree in Human Resources Management, Business Administration, Public Administration, or a directly related field. Professional experience in human resources may be substituted for each year of required education on a year-for-year basis. A Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), International Public Management Association for Human Resources (IPMA-HR) Senior Certified Professional, or Certified Professional certification is desired. Experience : Minimum of three (3) years of increasingly responsible professional experience in human resources. Experience in a supervisory or lead capacity and in working in a government setting is preferred. SELECTION PROCEDURE APPLICATION PROCESS The deadline to apply is 11:59 pm on Monday, February 1, 2021. To be considered for this opportunity, applicants must submit a resume, cover letter that reflect the scope and level of their current/most recent positions and responsibilities, and responses to supplemental questions. Incomplete applications or candidates who clearly do not meet the minimum requirements of the position will not be considered.Closing Date/Time: 2/1/2021 11:59 PM Pacific
The Senior Account Clerk in the Comprehensive Services for Older Adults (CSOA) Division of the Health and Human Services Agency is a critical member of the In Home Supportive Services (IHSS) Payroll Team. The IHSS program in Napa County helps over 1,200 older adults and people with disabilities to remain living safely at home with the highest degree of independence, in order to prevent out of home placement. Recipients of the IHSS program select a care provider of their choice to get the assistance they need at home, and the IHSS program enrolls care providers so they can be compensated for their work. This Senior Account Clerk is primarily responsible for IHSS Provider Payroll. This position has regular interaction with IHSS program participants to facilitate payment to IHSS providers for the care of IHSS recipients. This position requires multitasking, complex problem solving and excellent customer service skills. Typical duties include assisting IHSS providers to enroll and become familiar with the electronic timesheet system, educating IHSS providers and IHSS recipients on program requirements, reviewing timesheets for processing errors and ineligibility, and reconciling IHSS provider payments with IHSS recipients' total monthly authorized care hours. The Recruitment Process: 1. Candidates will be screened for minimum qualifications during the week of January 25, 2021. 2. Candidates that meet the minimum qualifications will have their supplemental questions scored by Subject Matter Experts the week of February 1, 2021. Only the most qualified from the scoring of supplemental questions will be invited to the Oral Panel Interviews. 3. Oral Panel Interviews will tentatively take place mid February 2021. Human Resources will notify you via email to invite you to self-schedule yourself for an interview. Only the most qualified candidates from the scoring of the supplemental questions and Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes to the recruitment process and schedule at any time.
Jan 16, 2021
Full Time
The Senior Account Clerk in the Comprehensive Services for Older Adults (CSOA) Division of the Health and Human Services Agency is a critical member of the In Home Supportive Services (IHSS) Payroll Team. The IHSS program in Napa County helps over 1,200 older adults and people with disabilities to remain living safely at home with the highest degree of independence, in order to prevent out of home placement. Recipients of the IHSS program select a care provider of their choice to get the assistance they need at home, and the IHSS program enrolls care providers so they can be compensated for their work. This Senior Account Clerk is primarily responsible for IHSS Provider Payroll. This position has regular interaction with IHSS program participants to facilitate payment to IHSS providers for the care of IHSS recipients. This position requires multitasking, complex problem solving and excellent customer service skills. Typical duties include assisting IHSS providers to enroll and become familiar with the electronic timesheet system, educating IHSS providers and IHSS recipients on program requirements, reviewing timesheets for processing errors and ineligibility, and reconciling IHSS provider payments with IHSS recipients' total monthly authorized care hours. The Recruitment Process: 1. Candidates will be screened for minimum qualifications during the week of January 25, 2021. 2. Candidates that meet the minimum qualifications will have their supplemental questions scored by Subject Matter Experts the week of February 1, 2021. Only the most qualified from the scoring of supplemental questions will be invited to the Oral Panel Interviews. 3. Oral Panel Interviews will tentatively take place mid February 2021. Human Resources will notify you via email to invite you to self-schedule yourself for an interview. Only the most qualified candidates from the scoring of the supplemental questions and Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes to the recruitment process and schedule at any time.
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to provide supervision for administrative and operational functions in County departments or agencies; to provide complex professional-level operational, systems and administrative services to the County department or agency to which assigned; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: • Outstanding communication and listening skills that clearly articulate information verbally and in writing. • Sound decision maker with the ability to identify & understand complex problems and concepts. • Exceptional organizational skills, including the ability to effectively handle changing priorities. • An experienced manager with strong supervisory skills who is capable of instructing, focusing and guiding others in accomplishing performance and work goals and objectives. • Someone who has a proven track record of developing and maintaining effective relationships with others and who relates well to people of diverse cultures, styles, abilities, motivations, or backgrounds even in times of conflict. MINIMUM QUALIFICATIONS Either I The equivalent of one year of experience in the class of Clerk II or in an equivalent or higher level clerical class in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of two years of full-time clerical experience. License: Some positions may require a valid California Driver's license. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures, including business correspondence, filing, and standard office equipment operations. • Specialized program knowledge of work requiring the application of a variety of rules, procedures, codes, calculations, and systems is required in some positions. • Techniques and practices for dealing with individuals from various socio-economic and ethnic groups, in person, via telephone, and through correspondence (may include contacts with irate and hostile individuals). Ability to: • Analyze and problem solve. • Communicate orally and in writing. • Make decisions and take initiative. • Demonstrate interpersonal sensitivity. • Adapt to challenging situations. • Plan, organize and coordinate work. • Work independently. SELECTIVE CERTIFICATION CRITERIA: 1. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy. Typing must occupy more than 10 percent of working time. Typing may be on a typewriter, or a personal computer. 2. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to take shorthand at a speed of not less than 80 words per minute and transcribe it accurately. Taking and transcribing shorthand must occupy more than 10 percent of working time. 3. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to transcribe dictation from dictating equipment. Transcription must occupy more than 10 percent of working time. (Candidates indicating a willingness to use dictating equipment will be certified to those positions where using the equipment is required, without having to take a performance test.) ALTERNATE RANGE CRITERIA: 1. For positions requiring incumbents to take and transcribe dictation via shorthand or dictating machine recording; these duties must occupy more than 10 percent of working time. DEFINITIONS USED IN CRITERIA #3 OF "DISTINGUISHING FEATURES": Specialized Knowledge: Indicates that a minimum of six months to one year of specialized education or equivalent on-the-job training is necessary to acquire this specialized knowledge. General Knowledge: Indicates that information concerning a few of the more easily understood aspects from a variety of sources or complete understanding of all aspects from one source is required in order to perform the duties. Working Knowledge: Indicates an understanding of the usual finer points of general knowledge and an understanding of the details from a variety of sources is required in order to perform the duties. Clerical work: Work involving internal and external communications, recording and retrieval of data, and/or information and other paper work required in an office. No specialized education or training is required. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY Please note this reinstatement & transfer opportunity may close at any time and we encourage you to apply immediately. 1. Complete an application template in JobAps through the following link: https://jobapscloud.com/Alameda/sup/bulpreview.asp?R1=00&R2=AF000&R3=01 2. Submit a PDF copy of your completed application, along with a cover letter, to msarwary@acgov.org as soon as possible. If you have any questions regarding this announcement, please send your contact information and specific inquiries to msarwary@acgov.org or call (510) 268-7168. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Dec 21, 2020
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to provide supervision for administrative and operational functions in County departments or agencies; to provide complex professional-level operational, systems and administrative services to the County department or agency to which assigned; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: • Outstanding communication and listening skills that clearly articulate information verbally and in writing. • Sound decision maker with the ability to identify & understand complex problems and concepts. • Exceptional organizational skills, including the ability to effectively handle changing priorities. • An experienced manager with strong supervisory skills who is capable of instructing, focusing and guiding others in accomplishing performance and work goals and objectives. • Someone who has a proven track record of developing and maintaining effective relationships with others and who relates well to people of diverse cultures, styles, abilities, motivations, or backgrounds even in times of conflict. MINIMUM QUALIFICATIONS Either I The equivalent of one year of experience in the class of Clerk II or in an equivalent or higher level clerical class in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of two years of full-time clerical experience. License: Some positions may require a valid California Driver's license. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures, including business correspondence, filing, and standard office equipment operations. • Specialized program knowledge of work requiring the application of a variety of rules, procedures, codes, calculations, and systems is required in some positions. • Techniques and practices for dealing with individuals from various socio-economic and ethnic groups, in person, via telephone, and through correspondence (may include contacts with irate and hostile individuals). Ability to: • Analyze and problem solve. • Communicate orally and in writing. • Make decisions and take initiative. • Demonstrate interpersonal sensitivity. • Adapt to challenging situations. • Plan, organize and coordinate work. • Work independently. SELECTIVE CERTIFICATION CRITERIA: 1. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy. Typing must occupy more than 10 percent of working time. Typing may be on a typewriter, or a personal computer. 2. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to take shorthand at a speed of not less than 80 words per minute and transcribe it accurately. Taking and transcribing shorthand must occupy more than 10 percent of working time. 3. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to transcribe dictation from dictating equipment. Transcription must occupy more than 10 percent of working time. (Candidates indicating a willingness to use dictating equipment will be certified to those positions where using the equipment is required, without having to take a performance test.) ALTERNATE RANGE CRITERIA: 1. For positions requiring incumbents to take and transcribe dictation via shorthand or dictating machine recording; these duties must occupy more than 10 percent of working time. DEFINITIONS USED IN CRITERIA #3 OF "DISTINGUISHING FEATURES": Specialized Knowledge: Indicates that a minimum of six months to one year of specialized education or equivalent on-the-job training is necessary to acquire this specialized knowledge. General Knowledge: Indicates that information concerning a few of the more easily understood aspects from a variety of sources or complete understanding of all aspects from one source is required in order to perform the duties. Working Knowledge: Indicates an understanding of the usual finer points of general knowledge and an understanding of the details from a variety of sources is required in order to perform the duties. Clerical work: Work involving internal and external communications, recording and retrieval of data, and/or information and other paper work required in an office. No specialized education or training is required. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY Please note this reinstatement & transfer opportunity may close at any time and we encourage you to apply immediately. 1. Complete an application template in JobAps through the following link: https://jobapscloud.com/Alameda/sup/bulpreview.asp?R1=00&R2=AF000&R3=01 2. Submit a PDF copy of your completed application, along with a cover letter, to msarwary@acgov.org as soon as possible. If you have any questions regarding this announcement, please send your contact information and specific inquiries to msarwary@acgov.org or call (510) 268-7168. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed supplemental questionnaire must be submitted with each application. Failure to submit the supplemental questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE POSITION Under the general direction and supervision of an attorney, performs a variety of specialized paralegal functions including some combination of the following: drafts legal documents; conducts legal research and prepares written memoranda; prepares documents for use in pretrial and trial proceedings; creates and maintains legal files, trial notebooks, and indices; supervises case and file management systems; and performs related work as required. Positions in this classification are located in the Office of the County Counsel and in the Department of Child Support Services (DCSS). The position requires the incumbent to perform at the journey level with a high degree of independence and discretion and where complex technical legal knowledge is applied. The position requires the incumbent to work with sensitive and confidential materials. THE IDEAL CANDIDATE •Has a passion for public service and a desire to learn and grow within the assigned Agency/Department. •Demonstrates a high degree of customer interaction and maintains effective relationships with individuals from diverse backgrounds, interpersonal styles, abilities, and motivations. •Demonstrates professionalism, courtesy, tact, and empathy. •Possesses exceptional written, verbal, and interpersonal communication skills, focused on conveying information clearly, interviewing for information, and facilitating understanding. •Has experience conducting administrative law hearings and drafting legal memoranda, briefs, stipulations, responses, and declarations. •Is a self-starter with the ability to learn and apply new information and adapt to new situations quickly. •Is an effective time-manager who can prioritize multiple assignments, meet deadlines, and shift gears when necessary. •Is an analytical thinker who enjoys seeking and synthesizing information from a variety of sources in an objective, unbiased manner to reach conclusions, provide recommendations, or problem solve. •Displays and promotes high standards of ethical conduct and behaviors consistent with agency and governmental standards; works with a high degree of personal integrity and maintains confidentiality of sensitive information. The Civil Paralegal working in theDepartment of Child Support Services will have familiarity working within any of the following areas of law: family, probate, bankruptcy, tax and workers' compensation as well as, experience preparing support calculations. Please CLICK HERE for the full job description. The current vacancy is in the Department of Child Support Services. To learn more about the Department of Child Support Services CLICK HERE . To learn more about the County Counsel Department CLICK HERE . Please note that the eligible list resulting from this recruitment and selection process may be utilized for future vacancies which may arise within the next year. MINIMUM QUALIFICATIONS EITHER I Education : Certification of completion from an American Bar Association certified paralegal program. AND Experience : The equivalent of three (3) years of full-time progressively responsible experience in a position where the work is of a paralegal nature in a legal setting. OR II Education : Graduation from an American Bar Association accredited law school. AND Experience : The equivalent of two (2) years of full-time progressively responsible experience as a paralegal, law clerk or attorney in a legal setting. OR III Experience : The equivalent of four (4) years of full-time progressively responsible experience as a paralegal, law clerk or attorney in a legal setting. License : Possession of a valid California Driver's License may be required. Special Requirements for positions located in the DCSS: A thorough pre-employment background investigation, including fingerprinting, will be conducted of all candidates who have accepted a conditional offer of employment to ensure suitability for child support related work. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The most suitably qualified candidates will possess the following competencies: Knowledge of : Methods and techniques of legal research, legal source materials, discovery and fact investigation. California Code of Civil Procedure. Court regulations, procedures, and legal processes. Principles of legal writing. Legal terminology. Effective interviewing techniques. Methods and techniques for pretrial and trial preparation. Document preparation techniques. Positions at the DCSS : Knowledge of California Family Code. Understand and analyze financial information pertinent to the calculation of child support and perform accurate mathematical calculations. Ability to : Comprehend, digest and summarize complex legal documents. Identify and analyze legal issues. Interpret and apply relevant legal codes, statutory procedures and requirements. Communicate clearly and concisely in both written and oral form. Create and maintain file and case management systems. Use computers and related software applications including, but not limited to, Microsoft Outlook, Word, PowerPoint, Excel, and Lexis Advance, or other legal software. EXAMINATION COMPONENTS The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing 5:00 P.M. Tuesday, February 16, 2021 Review of Minimum Qualifications: February 26, 2021 Review of Supplemental Questionnaire for Best Qualified: March 24, 2021 Oral Examination: Week of April 5, 2021 We Reserve the Right to Make Changes to the Announced Recruitment & Selection Plan Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Sandy Kim, Human Resources Analyst Human Resource Services, County of Alameda Sandy.Kim@acgov.org (510) 272-6470 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.Closing Date/Time: 2/16/2021 5:00:00 PM
Jan 21, 2021
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed supplemental questionnaire must be submitted with each application. Failure to submit the supplemental questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE POSITION Under the general direction and supervision of an attorney, performs a variety of specialized paralegal functions including some combination of the following: drafts legal documents; conducts legal research and prepares written memoranda; prepares documents for use in pretrial and trial proceedings; creates and maintains legal files, trial notebooks, and indices; supervises case and file management systems; and performs related work as required. Positions in this classification are located in the Office of the County Counsel and in the Department of Child Support Services (DCSS). The position requires the incumbent to perform at the journey level with a high degree of independence and discretion and where complex technical legal knowledge is applied. The position requires the incumbent to work with sensitive and confidential materials. THE IDEAL CANDIDATE •Has a passion for public service and a desire to learn and grow within the assigned Agency/Department. •Demonstrates a high degree of customer interaction and maintains effective relationships with individuals from diverse backgrounds, interpersonal styles, abilities, and motivations. •Demonstrates professionalism, courtesy, tact, and empathy. •Possesses exceptional written, verbal, and interpersonal communication skills, focused on conveying information clearly, interviewing for information, and facilitating understanding. •Has experience conducting administrative law hearings and drafting legal memoranda, briefs, stipulations, responses, and declarations. •Is a self-starter with the ability to learn and apply new information and adapt to new situations quickly. •Is an effective time-manager who can prioritize multiple assignments, meet deadlines, and shift gears when necessary. •Is an analytical thinker who enjoys seeking and synthesizing information from a variety of sources in an objective, unbiased manner to reach conclusions, provide recommendations, or problem solve. •Displays and promotes high standards of ethical conduct and behaviors consistent with agency and governmental standards; works with a high degree of personal integrity and maintains confidentiality of sensitive information. The Civil Paralegal working in theDepartment of Child Support Services will have familiarity working within any of the following areas of law: family, probate, bankruptcy, tax and workers' compensation as well as, experience preparing support calculations. Please CLICK HERE for the full job description. The current vacancy is in the Department of Child Support Services. To learn more about the Department of Child Support Services CLICK HERE . To learn more about the County Counsel Department CLICK HERE . Please note that the eligible list resulting from this recruitment and selection process may be utilized for future vacancies which may arise within the next year. MINIMUM QUALIFICATIONS EITHER I Education : Certification of completion from an American Bar Association certified paralegal program. AND Experience : The equivalent of three (3) years of full-time progressively responsible experience in a position where the work is of a paralegal nature in a legal setting. OR II Education : Graduation from an American Bar Association accredited law school. AND Experience : The equivalent of two (2) years of full-time progressively responsible experience as a paralegal, law clerk or attorney in a legal setting. OR III Experience : The equivalent of four (4) years of full-time progressively responsible experience as a paralegal, law clerk or attorney in a legal setting. License : Possession of a valid California Driver's License may be required. Special Requirements for positions located in the DCSS: A thorough pre-employment background investigation, including fingerprinting, will be conducted of all candidates who have accepted a conditional offer of employment to ensure suitability for child support related work. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The most suitably qualified candidates will possess the following competencies: Knowledge of : Methods and techniques of legal research, legal source materials, discovery and fact investigation. California Code of Civil Procedure. Court regulations, procedures, and legal processes. Principles of legal writing. Legal terminology. Effective interviewing techniques. Methods and techniques for pretrial and trial preparation. Document preparation techniques. Positions at the DCSS : Knowledge of California Family Code. Understand and analyze financial information pertinent to the calculation of child support and perform accurate mathematical calculations. Ability to : Comprehend, digest and summarize complex legal documents. Identify and analyze legal issues. Interpret and apply relevant legal codes, statutory procedures and requirements. Communicate clearly and concisely in both written and oral form. Create and maintain file and case management systems. Use computers and related software applications including, but not limited to, Microsoft Outlook, Word, PowerPoint, Excel, and Lexis Advance, or other legal software. EXAMINATION COMPONENTS The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing 5:00 P.M. Tuesday, February 16, 2021 Review of Minimum Qualifications: February 26, 2021 Review of Supplemental Questionnaire for Best Qualified: March 24, 2021 Oral Examination: Week of April 5, 2021 We Reserve the Right to Make Changes to the Announced Recruitment & Selection Plan Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Sandy Kim, Human Resources Analyst Human Resource Services, County of Alameda Sandy.Kim@acgov.org (510) 272-6470 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.Closing Date/Time: 2/16/2021 5:00:00 PM
Orange County, CA
Orange County, CA, United States
VETERANS SERVICE/VETERANS REMAINS OFFICER (Administrative Manager I) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.0% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Effective July 1, 2022 - 0.5% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment is being held to establish an Open Eligible List to fill current and future Administrative Manager I positions within OC Community Resouces until the next recruitment. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. VETERANS SERVICE OFFICE The O.C. County Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits. We work collaboratively with nationally chartered veterans organizations, the Department of Veterans Affairs and others to assure that veterans and their dependents receive the entitlements they have earned for their military service. Click here for more information on the Veterans Service Office. THE OPPORTUNITY The County of Orange is seeking a dynamic leader to fill the position of Veterans Service Officer. The incumbent will plan, direct and organize the activities of the County's Veterans Service Office (VSO), providing advocacy and assistance to veterans and their dependents. The Veterans Service Officer will play a vital role as liaison to local military installations, veterans' service organizations and community organizations. The Veterans Services Office is a division of the OC Community Resources Agency. The postilion reports to the OC Community Services Deputy Director of Aging and Veterans Services. This position will be appointed by the Orange County Board of Supervisors pursuant to: Military and Veterans' Code 970 to administer the aid provided for in Military and Veterans Code Division 4, Chapter 5. The position conducts analysis of issues and date to support and provide input into the VSO programs and makes policy decisions. The incumbent will develop, establish, and implement procedures, and manage a team of approximately fifteen individuals ensuring achievement of program objectives. Military and Veterans Code 942, which mandates the Board of Supervisor of each county to designate an honorably discharged veteran of the United States military or a member of a veterans' remains organization, as defined in MVC Section 951, who shall cause to be decently interred the body of any veteran or spouse or eligible dependent of a veteran as defined by the United States Department of Veterans Affairs for compensation purposes who dies in the county. Duties of the Veterans Service/Veterans Remains Officer will include, but not limited to: Plans, directs, organizes and coordinates the activities of the Veterans Service Office. Provides leadership and support to a dynamic team of Supervising Veterans Claims Representative, Veterans Claims Representative, clerical support and work study employees. Formulates and implements policies on County veterans' services. Prepares an annual budget and monitors expenditures within the approved budget. Directs staff in establishing and maintaining contact with veterans and their dependents. Analyzes and determines the impact of new/revised federal and state legislation or regulations regarding veteran assistance programs. Administers contract agreements with the California Department of Veterans Affairs. Identifies operational problems and develops solutions. Prepares and gives presentations on veterans' programs and issues. Acts as a liasison with veteran organizations and federal, state, and local agencies to promote and protect veterans interests. Participates on councils, committees, or task forces that develop special programs for veterans and dependents. Advocates for services for military and family Upon determination of positive identification of status, the County Veteran Remains Officer works with the designated mortuary, who then prepares the remains for the veteran, eligible surviving spouse or the dependent of a veteran. County Veterans Remains Office works in conjunction with the Riverside National Cemetery to prepare for final interment. Upon completion of the perpetration of the remains, the County Veterans Remains Office, Riverside National Cemetery and the designated mortuary facilitate the transport and final interment of the veteran, eligible surviving spouse or dependent of a veteran. The County Veterans Remains Office maintains detailed records which includes the burial location and per MVC 948, also provides this information to the Orange County Clerk of the Board. DESIREABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be a natural leader with knowledge and experience planning and developing programs, implementing policies and procedures related to Veterans' rights and benefits provided by federal and state laws. They will also possess a Bachelor's degree in Business Administration, Public Administration or a closely related field from an accredited college or university and five (5) years of experience that demonstrates the ability to perform the essential functions of the job classification which must included two (2) years of management or supervision experience. County of Orange managers must possess the education and experience that demonstrate the following core competencies, consistent with the position's level in the administrative management series and assignment, in addition to the minimum qualifications. Technical Expertise Knowledge of complex principles, methods, standards, and techniques associated with the technical duties related to the VSO. Knowledge of various computer software applications used to organize and disseminate information related to VSO's budgets, and other management communications; including managing the Memorandum of Understanding between the VSO and CalVet knowledge of modern principles and methods of public and business administration including organization, fiscal management, budgetary preparation and control, and personnel management. Leadership Supervision Influences, motivates, guides, and directs others toward meeting business objectives, while encouraging openness, creativity, and innovation; coaches, mentors, challenges, and works collaboratively with direct reports to align personal development and goal achievement with business objectives and organizational vision. Click here for complete classification description for Administrative Manager I SPECIAL REQUIREMENTS Within 12 months of the date of appointment, the incumbent must attend a training course from the California Department of Veteran Affairs, successfully pass the examination, achieve and maintain accreditation from the California Department of Veterans Affairs (CalVet), and pass a Federal Background Investigation . The incumbent must also obtain and maintain Veteran Benefits Management System (VBMS) and other Veterans Affairs (VA) database access for the duration of employment. Incumbent must have served on active duty in the U.S. Armed Forces and must have been discharged or released under honorable conditions. RECRUITMENT PROCESS Human Resources Services screens all applications to identify inf the applicant qualifies for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the recruitment process. Recorded Structured Oral Interview | rSOI (Weighed 100%): Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions. Only the most competitive applicants will be placed on the eligible list. Based on the Department's needs, the recruitment procedures listed above may be modified. Applicants will be notified of any changes in the recruitment procedures. Completion of a background investigation to the satisfactory of the County may be required for some assignments. Eligible List: Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Background Investigation: Once accredited with the California Department of Veterans Affairs the incumbent will be required to pass a Federal Background investigation to be granted a Veteran Affairs sponsored Personal Identity Verification (PIV) Card and Veteran Benefits Management System (VBMS) access. This Federal Background is conducted every three (3) to five (5) years. The Federal Background is comprehensive and requires the incumbent submit all requested information to the Office of Personnel Management for a determination of suitability, which is dependent from any background the County of Orange conducts before employment. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Melanie Ramos at 714.227.5856 or at melanie.ramos@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
Jan 10, 2021
Full Time
VETERANS SERVICE/VETERANS REMAINS OFFICER (Administrative Manager I) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.0% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Effective July 1, 2022 - 0.5% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment is being held to establish an Open Eligible List to fill current and future Administrative Manager I positions within OC Community Resouces until the next recruitment. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. VETERANS SERVICE OFFICE The O.C. County Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits. We work collaboratively with nationally chartered veterans organizations, the Department of Veterans Affairs and others to assure that veterans and their dependents receive the entitlements they have earned for their military service. Click here for more information on the Veterans Service Office. THE OPPORTUNITY The County of Orange is seeking a dynamic leader to fill the position of Veterans Service Officer. The incumbent will plan, direct and organize the activities of the County's Veterans Service Office (VSO), providing advocacy and assistance to veterans and their dependents. The Veterans Service Officer will play a vital role as liaison to local military installations, veterans' service organizations and community organizations. The Veterans Services Office is a division of the OC Community Resources Agency. The postilion reports to the OC Community Services Deputy Director of Aging and Veterans Services. This position will be appointed by the Orange County Board of Supervisors pursuant to: Military and Veterans' Code 970 to administer the aid provided for in Military and Veterans Code Division 4, Chapter 5. The position conducts analysis of issues and date to support and provide input into the VSO programs and makes policy decisions. The incumbent will develop, establish, and implement procedures, and manage a team of approximately fifteen individuals ensuring achievement of program objectives. Military and Veterans Code 942, which mandates the Board of Supervisor of each county to designate an honorably discharged veteran of the United States military or a member of a veterans' remains organization, as defined in MVC Section 951, who shall cause to be decently interred the body of any veteran or spouse or eligible dependent of a veteran as defined by the United States Department of Veterans Affairs for compensation purposes who dies in the county. Duties of the Veterans Service/Veterans Remains Officer will include, but not limited to: Plans, directs, organizes and coordinates the activities of the Veterans Service Office. Provides leadership and support to a dynamic team of Supervising Veterans Claims Representative, Veterans Claims Representative, clerical support and work study employees. Formulates and implements policies on County veterans' services. Prepares an annual budget and monitors expenditures within the approved budget. Directs staff in establishing and maintaining contact with veterans and their dependents. Analyzes and determines the impact of new/revised federal and state legislation or regulations regarding veteran assistance programs. Administers contract agreements with the California Department of Veterans Affairs. Identifies operational problems and develops solutions. Prepares and gives presentations on veterans' programs and issues. Acts as a liasison with veteran organizations and federal, state, and local agencies to promote and protect veterans interests. Participates on councils, committees, or task forces that develop special programs for veterans and dependents. Advocates for services for military and family Upon determination of positive identification of status, the County Veteran Remains Officer works with the designated mortuary, who then prepares the remains for the veteran, eligible surviving spouse or the dependent of a veteran. County Veterans Remains Office works in conjunction with the Riverside National Cemetery to prepare for final interment. Upon completion of the perpetration of the remains, the County Veterans Remains Office, Riverside National Cemetery and the designated mortuary facilitate the transport and final interment of the veteran, eligible surviving spouse or dependent of a veteran. The County Veterans Remains Office maintains detailed records which includes the burial location and per MVC 948, also provides this information to the Orange County Clerk of the Board. DESIREABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be a natural leader with knowledge and experience planning and developing programs, implementing policies and procedures related to Veterans' rights and benefits provided by federal and state laws. They will also possess a Bachelor's degree in Business Administration, Public Administration or a closely related field from an accredited college or university and five (5) years of experience that demonstrates the ability to perform the essential functions of the job classification which must included two (2) years of management or supervision experience. County of Orange managers must possess the education and experience that demonstrate the following core competencies, consistent with the position's level in the administrative management series and assignment, in addition to the minimum qualifications. Technical Expertise Knowledge of complex principles, methods, standards, and techniques associated with the technical duties related to the VSO. Knowledge of various computer software applications used to organize and disseminate information related to VSO's budgets, and other management communications; including managing the Memorandum of Understanding between the VSO and CalVet knowledge of modern principles and methods of public and business administration including organization, fiscal management, budgetary preparation and control, and personnel management. Leadership Supervision Influences, motivates, guides, and directs others toward meeting business objectives, while encouraging openness, creativity, and innovation; coaches, mentors, challenges, and works collaboratively with direct reports to align personal development and goal achievement with business objectives and organizational vision. Click here for complete classification description for Administrative Manager I SPECIAL REQUIREMENTS Within 12 months of the date of appointment, the incumbent must attend a training course from the California Department of Veteran Affairs, successfully pass the examination, achieve and maintain accreditation from the California Department of Veterans Affairs (CalVet), and pass a Federal Background Investigation . The incumbent must also obtain and maintain Veteran Benefits Management System (VBMS) and other Veterans Affairs (VA) database access for the duration of employment. Incumbent must have served on active duty in the U.S. Armed Forces and must have been discharged or released under honorable conditions. RECRUITMENT PROCESS Human Resources Services screens all applications to identify inf the applicant qualifies for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the recruitment process. Recorded Structured Oral Interview | rSOI (Weighed 100%): Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions. Only the most competitive applicants will be placed on the eligible list. Based on the Department's needs, the recruitment procedures listed above may be modified. Applicants will be notified of any changes in the recruitment procedures. Completion of a background investigation to the satisfactory of the County may be required for some assignments. Eligible List: Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Background Investigation: Once accredited with the California Department of Veterans Affairs the incumbent will be required to pass a Federal Background investigation to be granted a Veteran Affairs sponsored Personal Identity Verification (PIV) Card and Veteran Benefits Management System (VBMS) access. This Federal Background is conducted every three (3) to five (5) years. The Federal Background is comprehensive and requires the incumbent submit all requested information to the Office of Personnel Management for a determination of suitability, which is dependent from any background the County of Orange conducts before employment. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Melanie Ramos at 714.227.5856 or at melanie.ramos@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the sixth largest city in the State of California. Offering all the world class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the "Most Diverse City" in the country by USA Today and one of the "Best Communities for Young People" two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment and far ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City's full-service commercial airport has preferred flight schedules, carriers, and an overall accessibility that makes it the travel friendly alternative to other Southern California airports. In addition, Los Angeles' rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets and other amenities (including a new city hall) indicative of the financial stability and health of the City. CITY GOVERNMENT Long Beach is a full-service Charter City governed by nine City Council members who are elected by district and a Mayor that is elected at-large. Elected officials also include the City Attorney, City Auditor, and City Prosecutor. The Council Members and the Mayor are subject to a three-term limit, which allows them to serve for a maximum of twelve years. The City Council appoints a City Manager and a City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is a full service City providing all traditional public services. In addition to its traditional services, Long Beach also maintains one of the world's busiest seaports, which serves as a leading gateway for international trade. The City also has its own full-service commercial airport, an Energy Resources Department, and is one of only three cities in California with its own Health Department. Long Beach is supported by a total FY 2019 budget of approximately $3 billion, with the General Fund budget totaling $499 million. More than 6,000 full and part-time employees support municipal operations with the majority being represented by eleven employee associations. THE DEPARTMENT The Health and Human Services Department has more than 340 employees located in nine sites and seven bureaus - City Health Office, Collective Impact and Operations, Community Health, Environmental Health, Housing Authority, Human Services, and Physician Services. It operates with a $133 million annual budget, 87% of which comes from Federal, State, County, and private funds. The mission of the Department is to "Improve the quality of life by promoting a safe and healthy community in which to live, work, and play." The Department values quality and excellence, innovation, teamwork, and diversity. THE POSITION The Laboratory Services Officer is an at-will management position that reports to the Physician Services Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. EXAMPLES OF DUTIES Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. REQUIREMENTS TO FILE The Department of Health and Human Services invites candidates who meet the following minimum requirements to apply: A minimum of five years of progressively responsible public health laboratory experience. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV driver history report required during onboarding). AND ANY OF THE FOLLOWING Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. THE IDEAL CANDIDATE The Laboratory Services Officer will : Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. SALARY AND BENEFITS The salary range for this position is $115,000 to $135,000 annually. Placement in the range will depend on qualifications. The City's compensation package also includes an attractive benefits package that includes: Retirement - City offers CalPERS with a benefit of 2.5% @ 55 for Classic members or 2% at 62 for new members as defined by PEPRA, subject to the limitations set by PERS. Employee pays the employee portion. The City also participates in Social Security. Vacation - Twelve (12) days after one year of service; 15 days after four years, six months of service; 20 days after 19.5 years of service. Executive Leave - Forty (40) hours per year. Sick Leave - One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays - Nine designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance Health and Dental Insurance - The City offers an HMO and PPO option for health and dental insurance coverage. The City pays major portion of the premium for employee and dependents depending on the health/dental plan selected. Life Insurance - City-paid term life insurance policy equal to three times annual salary to a maximum of $500,000. Disability - City-paid short-term and long-term disability insurance. Flexible Spending Account - Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Management Physical - Annual City-paid physical examination. Deferred Compensation 457(b) Plan - Optional for employee contribution to a supplementary retirement savings program available through ICMA Retirement Corporation. Technology Allowance - Monthly phone stipend SELECTION PROCEDURE This recruitment will remain open until filled. To be considered, please apply under "Current Openings" with your Cover Letter , Resume , Proof of Education , Proof of Laboratory Director Licensure , and Proof of California State Public Health Microbiologist Certification as PDF attachments at: www.longbeach.gov/jobs . Applications will be reviewed for depth and breadth of experience and level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate will be required to go through a background check, including a review of driver history, and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-4102. In support of the City's Language Access Policy, bilingual skills (Khmer, Spanish, and/or Tagalog) are desirable for positions interacting with the public.Closing Date/Time:
Dec 21, 2020
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the sixth largest city in the State of California. Offering all the world class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the "Most Diverse City" in the country by USA Today and one of the "Best Communities for Young People" two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment and far ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City's full-service commercial airport has preferred flight schedules, carriers, and an overall accessibility that makes it the travel friendly alternative to other Southern California airports. In addition, Los Angeles' rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets and other amenities (including a new city hall) indicative of the financial stability and health of the City. CITY GOVERNMENT Long Beach is a full-service Charter City governed by nine City Council members who are elected by district and a Mayor that is elected at-large. Elected officials also include the City Attorney, City Auditor, and City Prosecutor. The Council Members and the Mayor are subject to a three-term limit, which allows them to serve for a maximum of twelve years. The City Council appoints a City Manager and a City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is a full service City providing all traditional public services. In addition to its traditional services, Long Beach also maintains one of the world's busiest seaports, which serves as a leading gateway for international trade. The City also has its own full-service commercial airport, an Energy Resources Department, and is one of only three cities in California with its own Health Department. Long Beach is supported by a total FY 2019 budget of approximately $3 billion, with the General Fund budget totaling $499 million. More than 6,000 full and part-time employees support municipal operations with the majority being represented by eleven employee associations. THE DEPARTMENT The Health and Human Services Department has more than 340 employees located in nine sites and seven bureaus - City Health Office, Collective Impact and Operations, Community Health, Environmental Health, Housing Authority, Human Services, and Physician Services. It operates with a $133 million annual budget, 87% of which comes from Federal, State, County, and private funds. The mission of the Department is to "Improve the quality of life by promoting a safe and healthy community in which to live, work, and play." The Department values quality and excellence, innovation, teamwork, and diversity. THE POSITION The Laboratory Services Officer is an at-will management position that reports to the Physician Services Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. EXAMPLES OF DUTIES Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. REQUIREMENTS TO FILE The Department of Health and Human Services invites candidates who meet the following minimum requirements to apply: A minimum of five years of progressively responsible public health laboratory experience. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV driver history report required during onboarding). AND ANY OF THE FOLLOWING Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. THE IDEAL CANDIDATE The Laboratory Services Officer will : Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. SALARY AND BENEFITS The salary range for this position is $115,000 to $135,000 annually. Placement in the range will depend on qualifications. The City's compensation package also includes an attractive benefits package that includes: Retirement - City offers CalPERS with a benefit of 2.5% @ 55 for Classic members or 2% at 62 for new members as defined by PEPRA, subject to the limitations set by PERS. Employee pays the employee portion. The City also participates in Social Security. Vacation - Twelve (12) days after one year of service; 15 days after four years, six months of service; 20 days after 19.5 years of service. Executive Leave - Forty (40) hours per year. Sick Leave - One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays - Nine designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance Health and Dental Insurance - The City offers an HMO and PPO option for health and dental insurance coverage. The City pays major portion of the premium for employee and dependents depending on the health/dental plan selected. Life Insurance - City-paid term life insurance policy equal to three times annual salary to a maximum of $500,000. Disability - City-paid short-term and long-term disability insurance. Flexible Spending Account - Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Management Physical - Annual City-paid physical examination. Deferred Compensation 457(b) Plan - Optional for employee contribution to a supplementary retirement savings program available through ICMA Retirement Corporation. Technology Allowance - Monthly phone stipend SELECTION PROCEDURE This recruitment will remain open until filled. To be considered, please apply under "Current Openings" with your Cover Letter , Resume , Proof of Education , Proof of Laboratory Director Licensure , and Proof of California State Public Health Microbiologist Certification as PDF attachments at: www.longbeach.gov/jobs . Applications will be reviewed for depth and breadth of experience and level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate will be required to go through a background check, including a review of driver history, and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-4102. In support of the City's Language Access Policy, bilingual skills (Khmer, Spanish, and/or Tagalog) are desirable for positions interacting with the public.Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. The University Police Department is part of the Administrative Affairs Division whose mission is to provide quality fiscal, human and facility services in support of the university community through partnerships and innovative solutions. DUTIES AND RESPONSIBILITIES: Dispatcher Lead Duties Training/Policies and Procedures -Oversee and provide day-to-day lead work direction and training to police dispatchers and make immediate decisions when unique or unusual situations are encountered. -Develop and audit procedures and protocols to enhance the operation of the communications unit. -Compile, develop and update operational and training manuals. -Prepare reports on Dispatch Center and related police activities. -Develop and deliver dispatch, staff, and community training programs. -Train staff and new hires. -Provide feedback to the HEE RA manager for performance evaluations and performance improvement plans. Scheduling/Timekeeping Software Subject Matter Expert -Under the direction of the HEERA Manager, -Ensure adequate coverage at all times by assessing needs and setting work schedules, planning and assigning work, monitoring performance and -Utilize department timekeeping software to provide input regarding Dispatch Center scheduling and timekeeping. -Must be proficient on how to use, maintain and troubleshoot software. lncumbent's tasks will include downloading, logging in, understanding concepts and navigating software control panels. -May be required to attend meetings, webinars, conference calls, and trainings related to timekeeping software. Record-Keeping Support -As needed, incumbent may serve as the interim police records specialist and system administrator for the department's records management system. -Utilize dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; enter, record, research and retrieve information. -Update department warrant and due diligence information and file police reports. Maintain criminal history files and prepare/audit packets for the Detective Bureau. Compile and send reports to appropriate agencies. -Ensure records and files are maintain in accordance with applicable laws and regulations; and provide related clerical and/or administrative support to the department. -Assist department personnel and the public in person, via email and by phone; release requested reports and related information to the public or to outside agencies in accordance with established regulations; provide general information regarding department policies, procedures, and process drug, sex, and arson registrants and restraining orders. Dispatcher Duties Communications -Answer and screen incoming calls to the police department which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information. -Operate police department and other emergency communications equipment to dispatch officers and UPD personnel to calls for service, critical incidents, and emergencies. -Update status information regarding field units and incidents; enter and retrieve data for police reports, activity logs and criminal information; Determine appropriate personnel and resources to dispatch to incidents. -Monitor and operate campus video surveillance, fire, burglary, and intrusion alarm systems. -Coordinate emergency response including performing emergency dispatch duties, dispatching fire, and emergency medical response to include requests to allied agencies and providing pre-arrival patient care instructions as appropriate. -Provide support to all University Police Department functions through day-to-day dispatch functions related to public safety, parking, and emergency response and transportation services. Customer Service -Receive calls obtaining complete, accurate and appropriate information from the calling party -Communicate effectively with callers from a varied and diverse population which may include emotionally upset, abusive, nuisance, hearing impaired (TDD), intoxicated, mentally unstable, suicidal, speech-impaired, children, and the elderly. -Evaluate and properly classifies initial complain/request determining what further action is necessary. -Determine appropriate response/dispatch priority for complaints and requests. -Determine appropriate agency or referral for complaints and requests. -Summarize incidents, descriptions and other information obtained from callers. -Provide support to other units and organizations on campus property to include Parking and Transportation Services, I-Poly, Southern California Edison, Red Cross, Innovation Village, Cal Poly Pomona Foundation and Housing, and Associated Students, Inc. Public Safety Support Body Worn Cameras -Utilize the body worn camera evidence software for collecting and preparing videos for discovery/public records requests and legal cases (via a redaction process) from the police officer body worn cameras for discovery/public records and legal cases. Campus Camera Access Requests -In support of the Chief of Police and Operations Lieutenant, tracks and reviews all requests for on-campus camera footage. Events Support -Participate in campus related events where UPD participation is required during normal working hours, after hours or on weekends. QUALIFICATIONS: -High school diploma or its equivalent -One (1) year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years. -Must have successfully completed the Police Officers Standards and Training - (P.O.S.T.) Dispatcher Course. Must successfully pass supplemental P.O.S.T. selection requirements for dispatchers such as background check, physical and psychological examinations, drug testing, and employer related requirements. -Ability to use a phonetic alphabet and speak clearly and concisely. -Ability to follow oral and written instructions, and transfer information accurately. -Ability to handle a wide range of interpersonal interaction effectively. -Ability to learn the use of applicable automated dispatch and law enforcement systems and databases. -Working knowledge of legal codes, requirements, procedures and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field. -Ability to effectively converse using police radio systems. -Working knowledge of public safety-related agencies and the respective communication protocols -Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. -Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine and emergency situations. -Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field. -Ability to present and summarize information in a variety of written formats, using clear and concise language. -Ability to establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals. -Ability to maintain the confidentiality of sensitive information. -Ability to provide lead work direction and train new staff -Ability to handle multiple priorities and manage multiple situations while under duress -Ability to analyze and address operational and procedural problems and recommend solutions All applicants are required to complete and submit an application. If you pass the initial application review, and possess the most pertinent qualifications, candidates may be required to complete a combination of the following components of the selection process. The Selection Process is as follows: 1) POST Public Safety Dispatcher Selection Test Battery or other assessment of verbal, reasoning, memory, and perceptual abilities 2) Oral Interviews 3) Background Investigation 4) Medical/Drug and Psychological Examinations PREFERRED QUALIFICATIONS: -One-year full-time police dispatch lead or supervisory experience. -Minimum of one-year experience with Law Enforcement Records Management System and thorough knowledge of CLETS police computer system -Thorough knowledge of DOJ statistical reporting procedures and requirements. -Thorough knowledge of police dispatch emergency and non-emergency equipment -Familiarity with alarm systems -Certificate of Completion from P.O.S.T. Communication Training Officer Course -Certificate of completion from P.O.S.T. Records Clerk Course -Certificate of completion from P.O.S.T. Records Supervisor Course -Certificate of completion from P.O.S.T. Public Records Act course BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. A Credit Check is required. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. The University Police Department is part of the Administrative Affairs Division whose mission is to provide quality fiscal, human and facility services in support of the university community through partnerships and innovative solutions. DUTIES AND RESPONSIBILITIES: Dispatcher Lead Duties Training/Policies and Procedures -Oversee and provide day-to-day lead work direction and training to police dispatchers and make immediate decisions when unique or unusual situations are encountered. -Develop and audit procedures and protocols to enhance the operation of the communications unit. -Compile, develop and update operational and training manuals. -Prepare reports on Dispatch Center and related police activities. -Develop and deliver dispatch, staff, and community training programs. -Train staff and new hires. -Provide feedback to the HEE RA manager for performance evaluations and performance improvement plans. Scheduling/Timekeeping Software Subject Matter Expert -Under the direction of the HEERA Manager, -Ensure adequate coverage at all times by assessing needs and setting work schedules, planning and assigning work, monitoring performance and -Utilize department timekeeping software to provide input regarding Dispatch Center scheduling and timekeeping. -Must be proficient on how to use, maintain and troubleshoot software. lncumbent's tasks will include downloading, logging in, understanding concepts and navigating software control panels. -May be required to attend meetings, webinars, conference calls, and trainings related to timekeeping software. Record-Keeping Support -As needed, incumbent may serve as the interim police records specialist and system administrator for the department's records management system. -Utilize dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; enter, record, research and retrieve information. -Update department warrant and due diligence information and file police reports. Maintain criminal history files and prepare/audit packets for the Detective Bureau. Compile and send reports to appropriate agencies. -Ensure records and files are maintain in accordance with applicable laws and regulations; and provide related clerical and/or administrative support to the department. -Assist department personnel and the public in person, via email and by phone; release requested reports and related information to the public or to outside agencies in accordance with established regulations; provide general information regarding department policies, procedures, and process drug, sex, and arson registrants and restraining orders. Dispatcher Duties Communications -Answer and screen incoming calls to the police department which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information. -Operate police department and other emergency communications equipment to dispatch officers and UPD personnel to calls for service, critical incidents, and emergencies. -Update status information regarding field units and incidents; enter and retrieve data for police reports, activity logs and criminal information; Determine appropriate personnel and resources to dispatch to incidents. -Monitor and operate campus video surveillance, fire, burglary, and intrusion alarm systems. -Coordinate emergency response including performing emergency dispatch duties, dispatching fire, and emergency medical response to include requests to allied agencies and providing pre-arrival patient care instructions as appropriate. -Provide support to all University Police Department functions through day-to-day dispatch functions related to public safety, parking, and emergency response and transportation services. Customer Service -Receive calls obtaining complete, accurate and appropriate information from the calling party -Communicate effectively with callers from a varied and diverse population which may include emotionally upset, abusive, nuisance, hearing impaired (TDD), intoxicated, mentally unstable, suicidal, speech-impaired, children, and the elderly. -Evaluate and properly classifies initial complain/request determining what further action is necessary. -Determine appropriate response/dispatch priority for complaints and requests. -Determine appropriate agency or referral for complaints and requests. -Summarize incidents, descriptions and other information obtained from callers. -Provide support to other units and organizations on campus property to include Parking and Transportation Services, I-Poly, Southern California Edison, Red Cross, Innovation Village, Cal Poly Pomona Foundation and Housing, and Associated Students, Inc. Public Safety Support Body Worn Cameras -Utilize the body worn camera evidence software for collecting and preparing videos for discovery/public records requests and legal cases (via a redaction process) from the police officer body worn cameras for discovery/public records and legal cases. Campus Camera Access Requests -In support of the Chief of Police and Operations Lieutenant, tracks and reviews all requests for on-campus camera footage. Events Support -Participate in campus related events where UPD participation is required during normal working hours, after hours or on weekends. QUALIFICATIONS: -High school diploma or its equivalent -One (1) year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years. -Must have successfully completed the Police Officers Standards and Training - (P.O.S.T.) Dispatcher Course. Must successfully pass supplemental P.O.S.T. selection requirements for dispatchers such as background check, physical and psychological examinations, drug testing, and employer related requirements. -Ability to use a phonetic alphabet and speak clearly and concisely. -Ability to follow oral and written instructions, and transfer information accurately. -Ability to handle a wide range of interpersonal interaction effectively. -Ability to learn the use of applicable automated dispatch and law enforcement systems and databases. -Working knowledge of legal codes, requirements, procedures and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field. -Ability to effectively converse using police radio systems. -Working knowledge of public safety-related agencies and the respective communication protocols -Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. -Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine and emergency situations. -Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field. -Ability to present and summarize information in a variety of written formats, using clear and concise language. -Ability to establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals. -Ability to maintain the confidentiality of sensitive information. -Ability to provide lead work direction and train new staff -Ability to handle multiple priorities and manage multiple situations while under duress -Ability to analyze and address operational and procedural problems and recommend solutions All applicants are required to complete and submit an application. If you pass the initial application review, and possess the most pertinent qualifications, candidates may be required to complete a combination of the following components of the selection process. The Selection Process is as follows: 1) POST Public Safety Dispatcher Selection Test Battery or other assessment of verbal, reasoning, memory, and perceptual abilities 2) Oral Interviews 3) Background Investigation 4) Medical/Drug and Psychological Examinations PREFERRED QUALIFICATIONS: -One-year full-time police dispatch lead or supervisory experience. -Minimum of one-year experience with Law Enforcement Records Management System and thorough knowledge of CLETS police computer system -Thorough knowledge of DOJ statistical reporting procedures and requirements. -Thorough knowledge of police dispatch emergency and non-emergency equipment -Familiarity with alarm systems -Certificate of Completion from P.O.S.T. Communication Training Officer Course -Certificate of completion from P.O.S.T. Records Clerk Course -Certificate of completion from P.O.S.T. Records Supervisor Course -Certificate of completion from P.O.S.T. Public Records Act course BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. A Credit Check is required. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled