71 jobs found

Description: Working Title : ITC for Workflow, Data and Special Projects Classification Title : Information Technology Consultant - Career Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, June 7, 2023 @ 11:55 PST Please note: As of May 17, 2023, this position has been reposted and is under active recruitment. Apply today! (Prior applicants need not re-apply.) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Associate Dean of Graduate Studies and lead of the Graduate Center Director, the Information Technology Consultant for Workflow, Data and Special projects is responsible for providing consultation and coordination of both the workflow and imaging needs and the data management needs of the Office of Graduate Studies and related units including the McNair Scholars and Graduate Diversity Programs. In addition, the incumbent provides Tier 1 user consultation for a wide range of IT user issues in the department. A key aspect of the position is effective and collaborative coordination of intermediate and advanced IT issues with the central Information Resources and Technology division, with emphasis on coordination of workflow and data management projects. The incumbent provides primary support for the use, maintenance, and improvement of the OnBase Graduate Admission workflow system, including management of the document imaging and data extraction aspects of that workflow. The incumbent coordinates multiple user IT issues related to admissions workflow independently; resolving general software and hardware problems with use of OnBase, the Student Tracking/Records System, and the document imaging system, coordinating with the IRT project management and workflow support team as needed. In addition, the incumbent is responsible for coordinating the assessment and use of office data needs for planning, budgeting, admissions, assessment, and degree services for graduate education by making recommendations for database/data-handling within the Office of Graduate Studies. A key part of this coordination role is serving as the office liaison to both the Associate Chief Information Officer’s Data Services group and the Student Affairs Records and Enrollment teams. Intermediate and advanced data management and analysis issues are done by working collaboratively with these two offices. Another essential function is coordination of other user technology needs, in consultation with Information Resources and Technology. The incumbent will assume responsibility for special technology related projects and services related to graduate enrollment and services on campus. This position provides technical and consultative liaison between Office of Graduate Studies users and the Web development, database development, server operations, desktop hardware and software in Windows and Mac environments, and networking support areas of IRT. The incumbent must also maintain positive working relationships while serving multiple departments. Under the lead of the Graduate Center Director, the Information Technology Consultant is responsible for assisting with the long-range planning for technological advances for the Office of Graduate Studies and related units including the McNair Scholars and Graduate Diversity Programs. FLSA : Exempt (not eligible for overtime compensation under FLSA) Anticipated Hiring Range : $4,678 per month to $6,395 per month CSU Classification Salary Range : $4,678 - $11,547 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday thru Friday 8am-5pm; other hours as required; changes during summer months. This is an on-site position. Department Information The Office of Graduate Studies, in partnership with the other colleges and departments at the university, provides leadership for the advancement of graduate education at Sacramento State. Graduate Studies supports the development and vibrancy of quality graduate programs, and serves the scholarly and professional needs of graduate students at the university and into their careers. Our work is guided by our core values of excellence, integrity, equity, and service. The Graduate Center supports students along the entire process of the graduate student experience at Sac State; from undergraduates interested in graduate study to prospective students applying through graduation and all the steps in between. csus.edu/graduate-studies/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Required Qualifications Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Demonstrated ability to function as an Information Technology Consultant at the Career level including ability to integrate software, data, and hardware to match user and business process needs, use IT systems to provide solutions to common business problems, analyze data requirements in support of business applications and use effective communication and listening skills. Applicants must have the knowledge, skills, and ability to perform the following Essential Functions of this position: Demonstrated knowledge, skill, and ability to analyze business processes commonly used in the Office of Graduate Studies and to consult with users on the application of appropriate workflow systems and technologies to improve those processes. Demonstrated knowledge, skill, and ability to consult with users of the assessment, management, reporting, and analysis of data for decision-making. Demonstrated knowledge, skill, and ability to provide coordination and communication for liaison with the campus technology division (Information Resources and Technology) and Graduate Studies needs for business process improvement (workflow) and data reporting/analysis. Demonstrated knowledge, skill, and ability to consult and provide Tier 1 support to Graduate Studies employees on all aspects of employee’s use of information technology software and hardware, including the ability to coordinate needed advanced services with the central IT division. Demonstrated experience in independently applying analytical judgment to standard and nonstandard applications and systems, collaborating/coordinating with IRT to solve a wide range of problems and develop practical and thorough solutions. Demonstrated ability to work in a team environment with functional users of the enterprise systems and the technical staff in developing solutions; Demonstrated knowledge, skill, and ability to perform the Core Functions of the Information Technology consultant classification listed below: Ability to work independently on graduate admissions, degree services, outreach, and student support program IT systems to provide solutions to common business problems. Interpersonal or communication skills in working with users to interpret needs and deliver appropriate IT solutions and workflow solutions in a team environment. Ability to apply consultative skills to assess user needs and provide appropriate solutions in cooperation with other campus IT staff. Demonstrated ability to work independently. Ability to initiate and manage multiple tasks, projects, and people under competing deadlines and maintain flexibility during constant shifting priorities. Demonstrated ability to lead staff or project teams in the successful completion of projects and initiatives, including the ability to work collaboratively with the central IT projects management office. Condition of employment: Ability to pass a background check. Preferred Qualifications Master’s degree in computer science, information systems, educational technology communications, or related field. Three years of experience with the application of enterprise information technology and data systems in academic environments, with preference for experience with admissions, degree services, and student support program issues and service support challenges. Three years of experience with business process analysis and the application of document imaging and workflow technology. Preference will be given to applicants with OnBase workflow technology or similar system, including the ability to train in the coding or workflows and imaging integrations. At least two years of experience with enterprise software systems similar or identical to the PeopleSoft student system. Preference will be given to candidates with a minimum of five years (60 months) experience with utilization of PeopleSoft Administration at a college or university with special preference for experience in direct support/use of the PeopleSoft Campus Solutions modules: Student Records, Campus Self Service, Campus Community, Academic Advisement, Recruiting & Admissions, Financial Aid and/or Student Financials. At least three years of experience analyzing and defining user data needs in support of decision-making, including both the direct application of data skills at the ITC Career level and liaison with advanced data reporting, analysis, and visualization services. Direct experience preferred in defining data queries, developing and analyzing data reports and consulting on data use and automating processes. Strong preference for experience and demonstrated ability to coordinate data needs with the campus Division of Information Resources and Technology (IRT), including coordinating advanced data analysis, prediction, and visualization. At least three years of experience precoding Tier 1 desktop user support with significant experience coordinating intermediate and advanced IT support issues with central IRT services. Preference given to candidates with experience coordinating workflow, data, web development, social media and service issues with enterprise IT services. Preference given to candidates with a minimum of three (3) years of Lead experience, especially in a higher education environment. General knowledge of Federal, State, CSU System, and Sacramento State academic and administrative policies and procedures that affect student administration. General experience in the development and implementation of software system roll-out strategies, change management, including the provision of documentation and training of end users. Substantial experience in detailed functional acceptance testing of software used by students, especially related to social media. Experience as a presenter at professional meetings, especially with the use of PowerPoint, and video presentations. Experience in leading teams and implementation efforts for assigned projects using advanced communication and listening skills and enterprise project planning tools and services. Required Licenses/Certifications n/a Documents Needed to Apply List documents needed for this position: Resume, cover letter, diversity statement. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the application. Instructions for required diversity statement: At Sacramento State, we strive to embrace each other’s strengths and differences and work collaboratively upon principles of cultural humility and respect for all to create an atmosphere in which a sense of belonging within our community can flourish. We are committed to fostering in all of our members a sense of inclusiveness by providing equal access to educational opportunities and a welcoming environment. We are looking for applicants who can help us enhance our community of inclusion and belonging which includes respect for others and an openness to differing perspectives and identities. Provide a diversity statement. In your statement, please incorporate your response to the following questions: How have you incorporated equity, diversity, and/or inclusion into your current or a previous position, and how do you envision diversity and inclusion playing a role in this position? ( Please explain your answer in a minimum of at least one paragraph. ) About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled

Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,916.00 - $7,416.00 Per Month ($82,992.00 - $88,992.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus’s ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus’s service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus’s common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Manage and maintain the Service Now platform, including configuration, customization, and administration. Keep up to date with the latest Service Now features and functionality, and recommend upgrades or enhancements as needed. Collaborate with campus units to gather requirements and design solutions that meet business needs. Provide technical support and guidance to users of the Service Now platform. Work with developers to expand and maintain integrations to other IT systems, including JIRA, Confluence, and Microsoft Teams Develop and implement workflows, business rules, UI policies, and other Service Now modules to meet business requirements. Develop reports and dashboards to provide insight into Service Now usage and performance. Develop and maintain a comprehensive knowledge base for the Service Now platform, including articles on common issues, frequently asked questions, and best practices Maintain documentation of system configurations, processes, and procedures. ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Director of Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor’s Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years’ experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications Desired: Master’s Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Assistant Director of Technology, the Lead Information Technology Consultant oversees project management, analyzes business needs, and provides innovative solutions to technical challenges across the department. The incumbent leads and oversees projects related to computer and mobile device environments using SCCM and JAMF, helps develop the internal ticketing system to ensure prompt resolution of user issues, updates documentation as needed for common procedures, and recommends automation when necessary. • Maintains the accuracy and reliability of the department’s asset management system for hardware, software, vendor support, and licensing, and obtains input from subject-matter experts. • Collaborates with department directors, key campus partners, and peers to recommend effective technology solutions, introduces and implements new campus solutions, and leads the Qualys effort to be adopted into Enrollment Services. • Oversees projects related to physical network infrastructure, virtual server environments, backups, and AWS implementations, and mentors and provides leadership to other techs to foster a team-based learning environment. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://shorturl.at/stOTZ Qualifications • Equivalent to graduation from an accredited four-year college or university in Computer Science or a job-related field. • Equivalent to five years of full-time, progressively responsible field-related experience, including one year of project management, team leadership, systems implementation and development. Knowledge, Skills, & Abilities • Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of computer and mobile device environments using SCCM and JAMF. • Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; provide ongoing project leadership to technical development staff; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; and communicate effectively both orally and in writing; make presentations; conduct meetings; provide user training; and establish and maintain effective working relationships with others. • Ability to: work almost completely independently on the most complex problems and work assignments; be proactive and understand problems from broad, interactive perspectives; develop solutions that combine information and ideas in new, unprecedented ways • Ability to demonstrate: an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist; a capability to lead teams and implementation efforts for assigned projects using advanced communication and listening skills. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. • Classification/grade: 0420 / Info Tech Consultant / 3 • The anticipated HIRING RANGE: $6686 - $7200 per month, dependent upon qualifications and experience. The salary range for this classification is: $6686 - $12,947 per month. • HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. • REG: This is a Regular position with a one-year probationary period. • The position is currently hybrid 3 days in office, (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information • Applications received through September 25, 2023, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

Description: Project Coordinator - Process and Project Management Classification Title: Information Technology Consultant - Expert Classification Salary Range: $6,686 - $12,947 monthly. The final salary is dependent upon qualifications and experience. About the Department/Position: The Process and Project Management (PPM) department supports CSU, Dominguez Hill’s strategic efforts by providing expertise, tools, technologies, and leadership in the areas of project and change management, communications and training, business process improvement, and digital transformation. We aim to support transformative opportunities that lead to actionable solutions and sustainable outcomes at CSUDH; Take pride in connecting people with processes and technology; Collectively and creatively work in a transparent, equitable, inclusive, and change-ready university ecosystem focused on learning and thriving together. The PPM department’s primary responsibility is to manage and control project constraints by ensuring project plans are implemented on schedule, within scope, and within budget. Project and Change Management resources, serve to connect teams, elevate planning efforts, and support organizational change and projects with clear pathways. Under the general direction of the AVP, Process, and Project Management, the Project Coordinator is responsible for providing specialized project coordination support, from inception to completion, for a wide range of university business improvement projects. Responsibilities include working directly with key stakeholders to gather requirements, creating scope and charter documents; evaluating and managing project risk and impact; developing schedules and project plans; tracking project timeline, tasks, and milestones, and monitoring and effectively communicating with project team members and management. The incumbent works closely with project managers and/or project owners to ensure successful and on-time execution of projects by coordinating, allocating, and assigning resources, using project management tools and techniques to assign and follow up on tasks, and organizing ‘go-live’ activities. The incumbent will work with diverse constituents to meet requirements and exceed expectations. They may assist or work directly as the liaison with vendors, contractors, the CSU Chancellor’s Office, and outside agencies; and provide guidance to others in writing business processes to transition projects to operations. The position is key to the delivery of successful projects, initiatives, and services, ensuring the delivery is on time and within budget. This position may require the incumbent to be on-call 24/7 to assist with systems maintenance and/or resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system. Overview of Duties and Responsibilities: Technical Project Coordination Responsible for all aspects of project management, from inception through completion. Creating integrated plans that account for unplanned work, and that consider phasing large projects. Project planning tasks, including but not limited to understanding project requirements and goals; creating work plans, timelines, and tasks; coordinating project meetings and guiding others to meet deadlines. Project and End-user Documentation Application Administration and Support Minimum Qualifications: A bachelor’s degree in Business Administration, Management Science, or related field from a four-year college or university or equivalent experience with at least eight (8) years of previously demonstrated experience planning, coordinating, and completing comprehensive projects or assignments. Knowledge, Skills, and Abilities: Demonstrated knowledge of, and ability to apply, industry-standard project management methodologies and best practices by effectively organizing and coordinating complex, high-stakes projects. Knowledge of change management methodologies and best practices demonstrated by an ability to gain buy-in and lead groups through change. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. The demonstrated project, change management, and organizational skills in coordinating many different tasks, establishing priorities and timelines, and completing deliverables on time. Proven ability in project coordination and planning. Ability to work with diverse staff and team members to reach team and work goals. Proven ability to oversee several concurrent highly visible projects in a fast-paced environment, working directly with high-level stakeholders and subject matter experts. Exhibit professionalism, reliability, composure, and stability under pressure as required for handling on-the-job challenges. Preferred Qualifications: PMP and/or Change Management certification. Experience working in higher education. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. Questions about the CSU COVID-19 Vaccination Policy may be sent to hrm@csudh.edu . The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Closing Date/Time: September 27, 2023

Description: Job Summary **Note: this position resides in Moss Landing, CA.** This position provides primary desktop computing, network, server, storage, and other Information Technology support to Moss Landing Marine Lab (MLML). The incumbent will establish and maintain working relationships with customers, recommend changes to improve productivity and services, identify, and remediate problems, develop practices and procedures and perform highly technical work in support of departmental and campus IT operations. Key Responsibilities Provide technical support to customers, answer tech support calls and route trouble tickets to appropriate techs or other departments. Solve computer related issues, field technical questions and provide customer service support to end-users. Train and support users on hardware, software, network connectivity, and use of other IT services. Troubleshoot applications, file services, operating systems and other technologies. Assist users with installing and troubleshooting printers, plotters, copiers, scanners, mobile devises and other application technologies. Ensure systems and devices are properly connected and configured to operate within SJSU standards and best practices. Upgrade, update and patch software and operating systems, as necessary. Support G-suites, Active Directory users, passwords, security groups and file shares. Support specialized applications for academics, administration and research, as needed. Support and train users on academic technology, software and equipment. Manage IT asset inventory, check-out, assist with check-out of assets to end users and train users on the use of the equipment. Recommend new technologies and procedures for users to improve work flows and enhance productivity (i.e. SaaS and web-based tools, file shares, workstation setup, software utilities, etc.) Install and configure operating systems, Active Directory, Microsoft Office applications, Adobe Suite, and other specialized administrative, academic, and research-related applications. Install and configure new applications in accordance with SJSU IT policies and best practices. Install, configure, and update computer virus protection, patch management, and other security software packages. Utilize workstation imaging solutions to create, maintain, and deploy standardized operating system images consistent workstation experiences across each department. Configure, repair, and refresh desktop and laptop computers used by staff and faculty. Assist departments with support of specialized systems, instrumentation, and related software. Replace and upgrade malfunctioning or outdated computer components and peripherals. Install and configure new components (memory, storage, expansion cards, peripherals, etc.) Assist with installation of servers, storage, UPSs, and network equipment and cabling. Analyze computer system configurations and determine if additional components are required. Support A/V systems (i.e. specialized audio and video playback systems, projectors, MPUs, microscope cameras, etc.). Track inventory of all workstations, laptops, tablets, mobile devices and other IT assets. Knowledge, Skills & Abilities Thorough knowledge and demonstrated technical proficiency in Microsoft Windows based workstations and server management (i.e. file sharing and print servers) Knowledge of alternative operating systems (MacOS, Linux, Unix) Comprehensive knowledge of operating systems, Active Directory, Microsoft Office, Adobe Suite, databases, and other office productivity technologies Ability to think critically and analytically, analyze technical problems utilizing problem solving techniques, interpret and evaluate results, and develop recommendations and solutions understanding impact and implication of alternative solutions Demonstrated ability to operate workstation imaging solutions Demonstrated ability to train technical and non-technical users on applications and hardware and new technologies Demonstrated ability to effectively provide end users with effective solutions by gathering requirements and making technical recommendations Demonstrated ability to plan, organize, and direct work on assigned projects, and manage multiple projects simultaneously Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Ability to establish and maintain effective customer service relationships Ability to disassemble, repair, and replace internal computer components Ability to quickly adapt to changing environment and new technologies Ability to plan, organize and maintain inventory of all systems and other IT assets Strong communications, interpersonal skill and ability to manage projects Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Experience troubleshooting computer hardware and peripherals Experience developing documentation for end-users Experience using a ticketing system for logging service requests and documenting outcomes Four years’ experience providing computer and software technical support and training Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: July 11, 2023 through July 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Closing Date/Time: Open until filled

Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: Job Title Information Technology Consultant - Career Classification Information Technology Consultant - Career AutoReqId 531374 Department College Centralize Information Technology Sub-Division Information Technology -Information Technology Salary Range Classification Range $4,678 - $11,547 per month (Hiring range depending on qualifications, not anticipated to exceed $4,678 - $6,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our College Centralized Information Technology team as the Information Technology Consultant - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Information Technology Consultant - Career provides user consultation and helps desk support; implements and maintains hardware, software, and server operations; creates documentation and provides general server support, ensuring secure reliable technology services. Other duties as assigned. Essential Qualifications A bachelors level degree in Computer Science, Computer Information Systems, information Systems, Telecommunications, Engineering, Engineering Technology, or a related field with relevant experience totaling two years full-time or the equivalent part-time or eight years of full-time relevant experience or an associate level degree in Computer Science, Computer. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Excellent documentation, written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Experience offering help desk support and end-user hardware and software support and maintenance. Experience imaging, maintaining, upgrading computers. Experience with server administration. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment and, supporting Linux, Solaris, Windows physical servers. Working knowledge of virtualization, VMWare, or equivalent. Knowledge of Linux: RedHat, CentOS, Debian, etc. Knowledge of systems and networking software, hardware, and networking protocols. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Closing Date/Time: September 28, 2023

Description: Working Title Instructional Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 9:00am to 6:00pm Anticipated Hiring Range $6,250.00 - $7,083.00 Per Month ($75,000.00 - $85,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. ***This position works on a hybrid schedule typically 3 days-a-week on-site and 2 days remote with periodic need for full-time on-site based on operational need. Position Information Consultation and Support: Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. Provide an instructional design perspective to academic technology projects that support teaching and learning environments. Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Minimum Qualifications • To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. • The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications • Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; • Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. • Experience developing and/or conducting formal training programs. • Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. • Experience developing and conducting formal faculty and student training sessions. • Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. • Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. • Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. • Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. • Knowledge of instructional design theories and methodologies and ability to apply them. • Ability to perform research design using statistical methodology and application resources. • Strong organizational and writing skills. • Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special • Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. • Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. • Requires mobility to install, remove or relocate equipment under desks or in tight spaces. • Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. • Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. • Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: Application Process This position is open until f illed. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, August 31. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under the supervision of the IT Administrative Services Manager, it is the responsibility of the IT Service Representative to provide technical support and assistance within the assigned service area to campus departments, faculty, staff and students; and to assure access to supported computing and network services. Specifically, the IT Service Representative is responsible for answering calls the SSU campus, provides one-on-one assistance at the caller's location or from the office or help desk, processes requests for IT services from the campus community, makes office visits for faculty and staff to provide desktop computing support and maintenance, assists other IT staff to develop tools for IT technical support use. The incumbent performs outreach duties that include system updates, technical support, and problem resolution. Key Qualifications The incumbent is required to possess a comprehensive knowledge of hardware and software support for desktops and mobile devices, application administration, and a working knowledge of information technology in an enterprise environment. The incumbent must be able to apply this expertise as a generalist or specialist. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Additional training or education in Information Technology preferred. Microsoft System Center Configuration Manager (SCCM) and/or Java Apple Management Framework (JAMF) knowledge and experience highly preferred. In addition, the incumbent should possess the following: • Ability to install, configure, customize and maintain software and hardware in modern Windows operating systems and Macintosh environments, including input and output device and peripherals; • Strong knowledge of standard academic computing applications, including productivity applications such as word processing, spreadsheets, and presentation packages; multimedia applications; graphics applications and network applications such as WWW tools; • Strong knowledge of data processing procedures and equipment; • Strong interpersonal, verbal and written communication skills and strong customer support or experience; • Ability to install, configure, maintain, and troubleshoot multimedia systems, computer operating systems, applications, and networking software; • Ability to identify and troubleshoot technical problems and refer more complex problems to the appropriate staff; • Ability to coordinate and implement data exchanges and conversions; • Ability to apply consultative skills to assess user needs and provide appropriate support and ability to analyze, troubleshoot, and resolve problems; • Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the University's safety policies and rules; and be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel; • Must be able to adapt to change in the work environment, accept constructive feedback, effectively handle multiple tasks and competing demands, work well both independently and with others on a team and work actively to resolve conflicts; • Must be able to work in a very stressful environment where constructive feedback from others is encouraged. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. This position requires the successful completion of a comprehensive livescan background investigation. Salary and Benefits Starting salary placement depends on qualifications and experience and is antic ipated to be in the range of $4,678- $6,210 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A comprehensive livescan background investigation must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the livescan background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Closing Date/Time: Open until filled

Description: Job Overview Under the direction of the Director of Digital Transformation along with the Systems Development team lead, the Dynamics 365 Administrator will provide technical support for the Dynamics CRM and Power Platform applications. Duties will include user account maintenance, building objects, defining fields, form layouts, permission sets, Apps, Flows, Power Pages, dashboards and reports. The incumbent will perform internal system audits to ensure data integrity, manage data feeds and integrations, import Leads and Contacts, and manage duplicates. Other duties include reviewing release notes to identify affected business processes, refreshing development environments, and participate in the ongoing development of our Dynamics deployment. The administrator will work with organizational units and subject matter experts to identify, develop and deploy new business objects and processes (Power Apps, Power Pages, Power Automate). The Dynamics 365 Administrator will be responsible for the execution of the day-to-day configuration, support, maintenance and improvement of our CRM platform. Position Summary Dynamics 365 Administrator (Information Technology Consultant - Career) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,678 - $6,000 per month CSU Classification Salary Range: $4,678 - $11,547 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on September 13, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Closing Date/Time: Open until filled

Job Details Level : Management Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Full Time Education Level : 4 Year Degree Salary Range : $150,444.60 - $182,866.20 Salary/year Job Shift : Day Job Category : Information Technology Are you a seasoned IT professional with managerial experience? Are you seeking an opportunity to do work that makes a difference and improves our local communities? H.A.R.D. has an opening for a tech-savvy, driven, customer-service focused IT Manager to join our Information Technology team! The Hayward Area Recreation and Park District, known locally as “H.A.R.D.," is an independent special use district created to provide park and recreation services for over 309,000 residents. Our boundaries encompass a 100 square-mile area, which includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland and Fairview and Hayward Acres. The District operates over 135 parks and facilities. Our mission is to enrich the quality of life for our community by providing a variety of recreation activities, parks, and facilities that promote health and wellness, learning, and fun. About the District’s IT Division: The IT Division provides information technology support for the entire District. This includes computer systems and user support, telecommunications for the telephone systems and maintaining various other District systems and radio communication. We currently have one full-time Information Systems Administrator and one Technical Support staff provided through a third-party contract. The District also has an IT consultant team that is responsible for implementing major district infrastructure projects. The IT Manager position has been added this year and will provide critical guidance to District management on IT best practices, the ideal organizational structure for the IT Division, and project planning for current and proposed IT initiatives. The position reports directly to the Administrative Services Director. This role offers the possibility of a hybrid work schedule, healthy work-life balance, a competitive salary, comprehensive medical, dental and vision plans, retirement benefits through the California Public Employees Retirement Systems (CalPERS), professional and educational development opportunities and an opportunity to be part of a team-oriented environment. Here are the details about the positions: Available Positions: 1 Annual Salary: $150,444.60/year - $182,866.20/year This position is eligible for a hybrid remote work schedule following satisfactory evaluation of the candidates’ performance. Typical Work Schedule: Monday - Friday, 8 hours/day, 40 hours/week. This position may be required to work outside of regular business hours in order to perform or oversee maintenance, backups or other project work. Typical Work Hours: 8:30am - 5:00pm Full time, benefits eligible position Filing Deadline for this position is September 28 th , 2023. This posting may close at any time. DEFINITION Under general direction, this position oversees and directs the day-to-day operations of the Information Technology Division, including administration of network and infrastructure system implementations, conversions, modifications, and general technical troubleshooting; oversight of consultants and contractors, negotiation and management of purchase agreements and service contracts with contractors and vendors; development and oversight of divisional budget, and performs related duties as assigned. DISTINGUISHING FEATURES Receives general direction from the Administrative Services Director. Exercises direct and general supervision over professional and technical support staff. This is a management classification responsible for planning, organizing, reviewing, and evaluating the programs, services, and activities of the Information Technology Division of the Administrative Services Department, including oversight of daily operations of the District’s information and network infrastructure, telecommunications systems, and related systems. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. In addition to management skills, this classification requires technical skills in the areas of design and implementation and requires server and network expertise. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines, as well as the ability to clearly articulate complex technical information to non-technical staff. This class is distinguished from that of Administrative Services Director in that the latter has overall responsibility for all functions of the Finance, Human Resources, and Information Technology divisions of the Administrative Services Department and for developing, implementing, and interpreting public policy. EXAMPLES OF DUTIES NOTE : The following list of duties are those usually performed by most employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. Plans, manages, oversees, and performs as necessary the daily functions, operations, and activities of the Information Technology Division including oversight of daily operations of the City’s information and network infrastructure, telecommunications systems, and related systems. Participates in the development and implementation of goals, objectives, and priorities for the Information Technology Division; recommends appropriate service and staffing levels; recommends and administers policies and procedures. Develops and manages the Information Technology Division’s budget; determines funding needed for consultant support, equipment, materials and supplies; ensures compliance with budgeted funding. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with District specifications and service quality. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Plans, organizes, implements, and administers security and oversight of all telecommunication hardware and services for the District including, but not limited to, all central computers, local and wide area network, cloud based services, wireless access, personal computers, printers, routers, switches, application servers (both physical and virtual,) email server, internet connectivity and other application software; establishes schedules for back-up; and maintains inventory of data processing equipment, supplies and materials. Monitors and analyzes network and server performance; reviews system event/audit logs to detect problems and identify inefficient use of resources; conducts root cause analysis and recommends solutions. Manages the District’s various communication systems including software and hardware configurations for ethernet/network cabling, wireless systems, VPN and remote access connectivity, VOIP and landline telephone systems, cellular phones, fax-based transmissions, local network and cloud services, and other systems as acquired. Directs the planning and acquisition of new hardware equipment and equipment modifications or enhancements; installs and configures new equipment; and manages and schedules third party equipment maintenance and repair activities. Directs the acquisition of information and telecommunication software; manages District software databases and libraries; and tests and monitors the operation of new and modified programs. Establishes, documents, implements, and administers technology standards, policies, and procedures to be used by the District such as the IT Master Plan and Disaster Recovery Plan based on current technology developments, security requirements, and best practices and compliance requirements in coordination with financial and staff resources. Manages cybersecurity protocols for the District including development of security systems, analysis of current systems for vulnerabilities, and risk analysis and mitigation through security audits and training. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Education: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, business or public administration, or closely related field and seven (7) years of progressively responsible professional experience in the development and administration of computer systems, telecommunication systems, and local area networks, including three (3) years at a supervisory or management level. License or Certificate: Possession of a valid California Driver’s License is a condition of initial and continued employment in this classification. KNOWLEDGE, SKILLS AND ABILITIES The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties Knowledge of: Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of information technology programs and activities. Principles and practices of public information technology administration, including but not limited to, the principles, applications, and operation of telecommunications, microcomputers, network systems, and appropriate hardware and software applications. Principles and practices of systems analysis, programming and development. Principles and practices of project management, including planning, scheduling and control. Operation and administration of applicable systems and software, such as Windows Servers, Microsoft SQL, Networking and Telecommunication Management and Design, Exchange servers, UNIX, and/or Basic HTML/JavaScript. Applicable federal, state, and local laws, codes and ordinances relevant to the areas of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Hardware and software deployment mechanisms. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, practices, policies, procedures and work standards. Provide administrative, management, and professional leadership for the Division and the District. Evaluate management information systems needs of the District and determine the most effective use of technology. Translate user department needs into innovative and effective computer programs and applications. Design, implement, understand, interpret and apply complex network configurations and applications. Analyze problems quickly and draw logical conclusions, plan and implement an effective course of action. Utilize modern information and communication technologies and maintain an understanding of technologic advancements and trends. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures and standards relevant to work performed. Prepare clear and concise reports, policies, and other documentation. Effectively present complex technical data in verbal and written reports to a wide range of stakeholders, using appropriate English grammar and syntax. Effectively represent the Division and the District in meetings with individuals; governmental agencies; community groups; various business, professional and regulatory organizations. Learn and understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to compile, track, analyze and/or generate documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. WORKING CONDITIONS AND PHYSICAL REQUIREMENT Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. EEO/ADA The Hayward Area Recreation and Park District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Hayward Area Recreation and Park District will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Division.

Description The Department: The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all. The Position: The Library Technology Consultant is an entry-level technical classification. This classification provides assistance with and instruction to the public on the use of library computers, electronic resources, printing, and audio-visual equipment. The Library Technology Consultant performs complicated tasks involving computer and audio-visual equipment, sensitive patron information, and handling money. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: •Monitors the public’s use of computer equipment in the Technology Center, meeting rooms and throughout the library •Provides individual and group technology instruction •Assists the public with the use of library computers, software and electronic resources; resolves problems and answers basic questions regarding computer, laptop & mobile device usage •Performs basic troubleshooting on Library self-checkout machines, scanners, and genealogy equipment •Monitors the use of technology equipment to deter theft and/or vandalism •Cleans and inspects computer equipment, replaces printer cartridges and printer paper •Maintains an inventory of computer supplies and peripheral devices; checks out peripheral devices to patrons; submits requests for replacements when needed •Oversees the Internet queuing system and monitors patrons’ time usage •Troubleshoots printer problems and Internet access problems involving patron cards •Assists patrons with payment for print jobs, photocopies & faxes, handles cash and credit cards •Accesses patron library accounts on library software •Configures and operates audio-visual equipment in conference rooms for meetings and/or public functions •Configures and operates basic types of computer hardware and peripherals •Assists library users in connecting to the internet with mobile devices, WiFi hotspots, and laptop/Chromebook computers •Performs other related duties as assigned Minimum Qualifications Education and Experience: •Graduation from high school or possession of a GED; and •One (1) year experience with computer and audio-visual equipment; and •Must be at least 18 years of age at time of application Acceptable Substitution: None. License/Certifications: None. Other Requirements: •Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking up and down stairs •Must be available to work a minimum of 12 hours each week, including some evenings and weekend rotations •Must be able to perform all the essential functions of the job assignment Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: •Windows- and Chrome-based operating systems and standard office software •iPhone and Android mobile operating systems, including common cloud computing services such as Google Drive or iCloud •Computer peripheral devices and audio-visual equipment (microphones, speakers, projectors) Ability to: •Learn library policies and procedures •Work independently and prioritize work assignments with minimal supervision •Troubleshoot routine technology problems, and recognize and report complex problems to the appropriate supervisor •Communicate clearly and effectively, both orally and in writing •Understand and carry out written and oral instructions •Establish and maintain courteous and effective working relationships with others contacted in the course of work, including under stressful situations •Work effectively in groups in a team based environment and achieve common goals •Perform physical tasks, such as lifting and carrying library materials weighing up to 40 lbs., bending, stooping, reaching, and walking up and down stairs Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous

The Systems Analyst will oversee the development and management of application portfolios for each department and will attain all service level agreements for the user community within the organization. Roles & Responsibilities Include: Plans, coordinates, manages, and designs all operational activities of the IT department; provides direction for IT solutions that enhance mission critical business operations. Reviews the performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Develops business case justifications and cost/benefit analysis for IT spending and initiatives. Formulates and deploys long-term strategic plans for acquiring and enabling cost effective information processing and communication technologies. Oversees negotiations and administration of vendor, outsourcer, and consultant contracts and service agreements. Manages life cycle of IT projects; leads and monitors project performance and ensure project scope, time, and quality standards. Develops and reviews budget for and from IT department divisions; ensures adherence to policies, procedures, and business objectives. Qualifications • Bachelor’s degree in computer science, Computer Information Systems, or a related field. • Three years’ experience managing IT operations AND two years supervisory experience. • Project Management certificate preferred. • ITIL v3 Foundations certified preferred. • A+ and Microsoft certificates preferred. • Must have a valid Class C Texas Driver's License. Miscellaneous Information The City of Weatherford is a strong, progressive community of over 38,000 citizens, enjoying our small town feel with our big city amenities just outside of the Fort Worth Metroplex. We are expanding our team to continue our commitment and pride in our Strong Community philosophy as well as our inclusiveness and diversity. Closing Date/Time: Open Until Filled

Description: Job Summary The purpose of this position is to provide Tier 1 and Tier 2 technical assistance to the campus community for university-wide IT systems and to ensure successful resolution of customer service incidents. This position also provides guidance, leadership, and training to student workers. Key Responsibilities Independently provide technical assistance for university-wide IT services provided to the campus community. Collaborate with IT service owners for service operations and service transition. Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Maintain a professional demeanor. Maintain IT professional standards of anonymity for data that resides on campus servers and computer systems. Maintain confidentiality of all information. Attend and participate in departmental and team meetings. Perform other duties as assigned to meet the needs and objectives of the department and/or division. Knowledge Skills and Abilities Excellent organizational skills, problem solving and conflict resolution skills. Excellent public relations skills. Ability to set priorities and provide follow-through. Ability to train student assistants in customer service and operations. Ability to communicate effectively in a culturally and ethnically diverse environment. Windows and Mac operating systems and hardware. Software applications and tools used in the production of instructional materials and multimedia. Maintains a safe work environment. Communicates with the University community in a civil manner. Ability to install and maintain Windows workstations. Ability to administer Help Desk services and provide first line technical assistance to end-users. Ability to write technical documentation, implementation plans, and end-user procedures. Ability to install and configure Internet Browsers and productivity software. Knowledge of TCP/IP protocols. Knowledge of Microsoft Exchange. Knowledge of communications software such as Telnet and FTP. Maintains a professional appearance and demeanor. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor’s degree in computer science, Information Systems, Educational Technology, Communications, or related technical field required. Two years of work experience within the computer industry preferred. Help Desk experience in the technology call center and/or Desktop Support role desired. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department ITS Services Management & Operations Classification Information Technology Consultant - Foundation Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. CSU Classification Salary Range: $3,713 - $7,149 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date/Time: September 30, 2023

Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Lead Technology Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,084 per month, commensurate with qualifications and experience. The salary range for this classification is $4,678 to $11,547 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking a Lead Technology Specialist to be responsible for coordinating all aspects of administrative and academic technology for the CalStateTEACH program: including the public and course websites, the learning management system and work folio, supervision software, the data warehouse, data migration, accreditation websites, and evaluation portfolios. Maintains security of and manages access to confidential program and candidate data. Collaborates with Information Technology Services on issues with Amazon Web Services, Canvas, and CalStateTEACH infrastructure. Maintains candidate data dashboard, prepares reports for program and candidate evaluation. This position will work collaboratively with other Academic and Student Affairs departments at the Chancellor’s Office to accomplish key systemwide Academic and Student Affairs initiatives such as the Graduation Initiative 2025, and to ensure consistent communication/messaging with campuses and other external constituent groups. This position is located at the Chancellor’s office in downtown Long Beach. Responsibilities Under the general direction of the Systemwide Director , the Lead Technology Specialist will perform duties as outlined below: Reporting -Reports and dashboard modernization through cloud-based BI Platforms (esp. AWS and QuickSight). -Collect and secure confidential ERSA and ERSS student/applicant data; create reports for Title II, IAP and CCTC Biennial reports; and continue development of candidate data dashboard. -Reporting user audits to campus stakeholders and systemwide security leads. Training and Collaboration -Weekly in-person meetings with Systemwide Director, Instructional/Multimedia Developer, Technology Support Specialist and one representative from the Curriculum Committee. -Collaborates with Information Technology Services and Technology Support Specialist on integrating and improving educational technology programs for Canvas to the CalStateTEACH student and faculty portal. -Collaborate on sensitive projects such as systemwide projects with the Systemwide Director including assisting with Graduation Initiative 2025 and developing technology for the Educator Leadership Programs Department in support of the Department’s data management needs. -Participating in the development and delivery of training to developers and end-users. -Mentoring other team members on creating user-intuitive, well-thought-out, attractive reporting solutions using the latest tools. Technology Coordination -Coordinating and implementing solutions for quality assurance and unit testing. -Manage central online application which includes upkeep and modification of the CalState APPLY application; work with staff at lead campuses and Academic and Student Affairs Business Systems to facilitate smooth data transfer from CalState APPLY into different SIS databases. -Creating standard documentation and providing metadata for end users and IT staff. -Quality assurance/validation of applications, dashboards, and reports. -Building and maintaining organized report library/catalogs using GIT repositories. -Performing quarterly user audits, updating, and maintaining our roster of active Applications users. Other Duties -Other duties as assigned, including support to other units and departments and assisting with specific projects. Qualifications This position requires: -Bachelor's Degree in Information Technology or related field from an accredited four-year university or college and a minimum of 3-5 years' experience of related work; or equivalent combination of education and experience is required. Master's degree preferred. -Thorough knowledge of HTML and browser systems. -Internet networking troubleshooting skills (routers, firewalls, email protocol, TCP/IP). -Experience producing websites and advanced data-based-backed web applications. -Extensive programming skills with PHP, Oracle, MySQL. -Knowledge of Unix, NT and iOS operating systems. -Understanding of Linux and Microsoft server administration. -Experience developing web forms and data gathering tools. -Knowledge of Apple and Microsoft operating systems. -Able to work independently. -Experience with digital accessibility and disability inclusion. -Strong organizational and interpersonal skills. -Able to set workload priorities and take initiative for projects. -Strong oral and written communication skills. -Flexibility. -Extensive technical skills and experience with Cloud technologies such as Amazon Web Services (AWS). -Experience with web-based learning management systems and website security. -Experience with leading a team of technology specialists. -Experience in coordinating and delegating assignments. Application Period Priority consideration will be given to candidates who apply by September 15, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled

EXAM NUMBER PH2594E TYPE OF RECRUITMENT : Open Competitive Job Opportunity FIRST DATE OF FILING: Friday, July 21, 2023, at 8:30 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. No out-of-class experience will be accepted. DEFINITION: Performs highly specialized and complex information systems analysis and design tasks, and provides technical leadership in IT strategic planning, business automation planning, business process improvement and application development. Acts as a lead or technical consultant for complex systems development projects and may supervise lower level Information Systems Analysts and other technical staff. CLASSIFICATION STANDARDS: This is the principal-level in the Information Systems Analyst series and generally reports to an Information Technology manager. Positions require the application of significant technical knowledge and analytical skills necessary to design or develop information systems solutions in complex problem areas. Incumbents understand and are able to apply advanced principles, concepts, and methods of application analysis and design. Incumbents work on one or more major systems, which are characterized by their critical nature, size, application, or technical complexity. Incumbents play a lead role in defining requirements for or designing application functionality and performance characteristics. Principal information systems analysts may provide technical direction for a project or application, or a portion or module of a very large and complex project or application, and may lead a team of analysts, developers, other technical staff, and subject matter experts engaged in all phases of the system development lifecycle. Information Systems Analysts are distinguished from Application Developers in that incumbents focus on the analysis, design, testing and systems implementation tasks and do not perform programming duties as an essential job function. They are distinguished from Senior Information Systems Analyst by the incumbents serving as technical experts involving information systems design along with project lead or supervisory responsibilities. Essential Job Functions As a member of Public Health Information Systems (PHIS), provides information technology leadership and expertise to establish, maintain and enhance technology, including the Laboratory Information Management System (LIMS), within the Public Health Laboratory (PHL). Supervises and provides technical direction to a team of Information Technology staff involved with maintenance, testing, client/user support, systems implementation, and interfaces for the Laboratory Information Management System. Serves as a Laboratory Information Management System subject matter expert and is responsible for analysis of new systems, system planning and implementation. Designs project plans and assigns and guides relevant staff to project completion within established timelines. Leads, participates in the work and supervise a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex systems as needed. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans. Solves the more complex application problems. Develops contract solicitation documents such as requests for proposals (RFPs), requests for quotes (RFQs), requests for information (RFIs), statements of work (SOWs) etc. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical consultant to a project manager, department management, and/or user management regarding one or more major system or maintenance analysis and design efforts. Represents the department at interdepartmental meetings and serve on Countywide information technology committees and work groups as needed. Performs consulting services to customers on new initiatives. Serves as the system manager for a complex application system, controlling system configuration such as data dictionaries, configuration options, and release cycles; regression test development planning and managing the release of new or updated application modules; analyzing, planning, documenting and championing changes to business processes; planning training, and having authority for change management at the application level as needed. Performs analysis and manage reporting for project portfolio management and/or application portfolio management and serve as a project management methodology consultant as part of a project management office (PMO) as needed. Coordinates and works with vendors to develop and implement solutions to specific problems or to meet specific objectives. Keeps abreast of emerging information technology trends including new hardware and software and reviews the application of new technology with customers and department management. Oversees the development and maintenance of technical documentation for enterprise or complex systems. Performs analysis and manage reporting of IT performance metrics. Serves as a project manager for applications of significant budget and duration, and/or manages multiple projects for smaller applications, guiding all activities in the systems development life cycle, from business requirements gathering to post-implementation activities. Prepares detailed project plans and assign activities to team members from multiple disciplines, and monitor and report status. Develops, implements and supports project management, systems analysis, software development and systems implementation tools, techniques and methodologies. Establishes quality assurance procedures. Supervises lower level technical staff. Requirements MINIMUM REQUIREMENTS: Option I: Graduation from an accredited* college with a Bachelor's degree in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively more responsible, full-time, experience in a centralized Information Technology organization** performing information systems analysis and design for complex systems. Option II: Two (2) years of experience, within the last three years at the level of the Los Angeles County class of Senior Information Systems Analyst.*** Option III: Five (5) years of progressively responsible, full-time, experience in a centralized Information Technology organization** performing information systems analysis and design for complex systems. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information . ** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. ***Experience at the level of Senior Information Systems Analyst in the County of Los Angeles is defined as: performing specialized information systems analysis and providing expertise in one or more areas of systems analysis. May act as a team leader or coordinator. DESIRABLE QUALIFICATIONS: Clinical Laboratory Scientist License issued by the California Department of Public Health Public Health Microbiology Certificate issued by the California Department of Public Health Credit will be given to applicants that possess the following desirable qualifications: Professional**** technical experience implementing, configuring, and supporting a Laboratory Information Management System (LIMS) **** Professional experience is defined as work experience gained in a professional occupation or classification subsequent to receiving a bachelor's degree or its equivalent. Experience in evaluating and consulting on current and future Laboratory Information Management System (LIMS) requirements, and analyzing and designing appropriate technical solutions Experience in ensuring IT policies, procedures, and guidelines adhere to laboratory regulatory requirements, e.g. College of American Pathologists (CAP), Clinical Laboratory Improvement Amendments (CLIA). Additional Information Examination Content: Once we have determined that you meet one of the options described above, our examination process will consist of an ev aluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information How to Apply: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE. Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/reopening . Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID and Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2594E California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:

Job Description and Duties Under the general supervision of the ITM I in the Network Information Security Unit (NISU), the Information Technology Specialist I (ITS I) performs a wide variety of tasks requiring regular innovative problem-solving within broadly stated and non-specific guidelines. The incumbent performs primary risk determination and acts as a firstline human interface with all the NISU tools, technologies, and indicators. The incumbent conducts triage on security alerts and indications of compromise and escalates to other NISU team members as necessary for evaluation and investigation. The incumbent acts as a participant on the DOJ Incident Response Team and develops and implements DOJ and NISU plans, policies, and procedures. The incumbent also works with the California Law Enforcement Telecommunications System (CLETS) Administration Section (CAS) on security related tasks. The ITS I acts as a lead to other highly skilled IT Specialist and analysts and as a consultant and resource in support of the DOJ’s information technology (IT) security infrastructure. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-392140 Position #(s): 420-862-1402-022 Working Title: Information Security Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $5,960.00 - $7,988.00 A $6,554.00 - $8,784.00 B $7,197.00 - $9,643.00 C # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Cybersecurity Branch, Network Information Security Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC - 392140 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/26/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Attn: Corrina Rodacker JC - 392140 4949 Broadway Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Attn: Corrina Rodacker JC - 392140 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length. Other - Please include a list of your professional references. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to: • Monitor security security tools and audit logs to detect anomalous activities and potential indications of compromise • Identify systemic security issues based on the analysis of information system security plans and network diagrams • Work with infrastructure and application development teams to ensure adherence to security standards • Analyze network systems to ensure the most secure approach is being employed • Apply cybersecurity and privacy principles to organizational requirements • Research emerging threats and the safeguards that can provide protection • Present findings, reports and solutions to technical teams and to management Knowledge of: • Laws, regulations, policies, and ethics as they relate to cybersecurity and privacy • Risk management processes (e.g., methods for assessing and mitigating risk) Skill in: • Preparing plans and related correspondence • Working with vendors to resolve application issues for users • Assessing the robustness of security systems and designs • Performing impact/risk assessments Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/26/2023

Announcement Number: 390237792 NEVADA LEGISLATIVE COUNSEL BUREAU INFORMATION TECHNOLOGY SERVICES UNIT Elastic Implementation Consultant, Contract, Remote Position Description The Nevada Legislative Counsel Bureau is seeking an experienced and highly motivated consultant with expertise in Elastic technologies to join our team on a contract basis. This position will play a critical role in helping us migrate our website search pages from a legacy system (ISYS) to Elasticsearch. As a government organization, we are committed to maintaining a professional working environment and adhering to the highest standards of service and integrity. If you are passionate about web and site-search technologies and have the necessary experience with Elastic, we encourage you to apply for this exciting opportunity to contribute to the success of the Nevada Legislature. Contract Requirements • Migrate our website search pages from ISYS to Elasticsearch. • Stand up an Elastic instance (cloud preferred) and implement a crawler to run in our local network for indexing PDF documents to the Elastic instance. • Migrate 254 indexes with varying indexing rules and schedules to the Elastic instance. • Work closely with the Development Services Manager and other team members to ensure seamless integration and migration. • Attend bi-weekly meetings with LCB staff to review progress and ensure a successful outcome. • Facilitate a comprehensive handover process to LCB staff which will include delivering system documentation and hosting all requested knowledge transfer meetings. Contract Details & Salary $50 - $65 per hour DOE This is a temporary, short-term contract position with a duration not to exceed 6 months. The successful applicant will have the flexibility to work on a part-time or full-time basis, depending on their availability, and attend periodic meetings between the business hours of 9-5pm PDT. Qualifications • High school diploma or General Education Degree (GED) equivalent. • Able to work with little supervision, initiates action, self-motivated. • Strong analytical skills and aptitude to learn uncommon software systems (e.g. ISYS). • Minimum 5 years of professional experience in web and site-search technologies. • Proven experience with Elastic products and system implementations. • Excellent written, communication, and interpersonal skills, with the ability to work effectively within a diverse team environment. • Proof of eligibility for employment in the United States. Working Environment • This is a remote position, allowing you to work from the comfort of your own home or preferred workspace. • Extended period of sitting, standing, and operating a computer and other office equipment is required. • The consultant is required to provide their own PC hardware and any necessary software. Application Process To apply, please submit your resume and a brief cover letter detailing your experience with Elastic and other site-search products and any other relevant qualifications via email to LCBHR-employment@lcb.state.nv.us, or mail to: Legislative Counsel Bureau Attn: Angela Sullivan, Human Resources 401 S. Carson Street Carson City, NV 89701-4747 The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate based on race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information (GINA), or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. (Revised 4/28/2023) Closing Date/Time: Until recruitment needs are satisfied

Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses or Certifications: None. Notes to Applicants This is a data- and research-heavy position that will require the ability to present complex findings to non-technical audiences. Applicants hired for this position will work with the Policy & Research Division of the Office of Police Oversight ( OPO ). Business Intelligence Consultants at OPO utilize an expertise in data analysis and synthesis to identify significant findings, share those findings to increase transparency, and utilize those findings to inform policy recommendations. The mission of OPO is to provide impartial oversight of the Austin Police Department's ( APD ) conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community. When people have concerns or complaints about potential police misconduct, those concerns need to be heard, investigated and resolved. At OPO , everything we do is to promote an atmosphere of earned trust between Austinites and APD . When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment will be administered as part of the interview process. Prior to first-round interviews, all candidates will be expected to submit a professional writing sample from past employment. The writing sample must be an example of the candidate's individual work. Group projects will not be accepted. Candidates who fail to complete this assessment will not move forward in the hiring process. Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Pay Range $33.05 - $42.14 Hours Monday - Friday 8:00AM - 5:00PM Depending on business needs, telework up to two days a week may be possible after the successful completion of a six-month training period. Evenings and weekends may be required based on business and operational needs. Job Close Date 10/15/2023 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln. Austin, Texas 78754 Preferred Qualifications Preferred Experience: Experience performing sophisticated data analysis. Experience leading a data analytics team or initiative. Experience writing public-facing, data-based reports. Experience with analytics and statistical software such as Excel, SPSS , SAS , R, STATA , Python, or Tableau. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * Describe in detail your professional experience performing sophisticated data analysis and provide specific examples with dates. Responses should provide at least one example of work involving equity-related research questions. (Open Ended Question) * Using specific examples with dates, describe in detail your professional experience leading a data analytics team or initiative. (Open Ended Question) * Using specific examples with dates, describe in detail your professional experience writing public-facing, data-based reports. (Open Ended Question) * Using specific examples with dates, describe your work-related experience with analytics and statistical software such as Excel, SPSS, SAS,R, STATA, Python, or Tableau. List and describe your experience with all such software used. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Optional Documents

Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years related experience Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants Overview of the Position: The IT Security Consultant is a member of the Cybersecurity Operations team, with focus on the Network Infrastructure Operations division of the Communications and Technology Management department within the City of Austin. The ideal candidate must possess skills specific to network security pertaining to Firewalls, Intrusion Prevention/Detection Systems, Network gear, and wireless networks. Additionally, this position requires a highly effective communicator (written and verbal), who can build solid working relationships with a wide range of departments, with a diverse set of responsibilities. The ability to manage and thrive in stressful situations is key to the success of this role. Key roles of this position will focus on: (not exhaustive list): - Supporting Incident response activities - Threat hunting and SIEM utilization - Development of security aspects and/or the creation of proposals for new programs and systems for deployment - Exceptional ability to problem-solve and provide direction and guidance related to cyber risks - Ability to collaborate, educate, guide, and provide leadership to customers This position currently has the option to be fully remote, however, beginning January 1, 2024, this position may be required in-office 3 days a week at the Bergstrom Tech Center (6800 Burleson Road, Bldg 312, Austin, TX 78744). Additionally, it is important to note that this position requires the passing of a criminal background investigation ( CBI ). About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone or virtually via Microsoft Teams. Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran's preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $41.70 - $56.63 Hours Monday thru Friday during standard business hours. Job Close Date 10/05/2023 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Bldg 312, Austin, TX 78744 Preferred Qualifications Experience implementing security level tuning and configuration of network security appliances, such as Firewalls, IDS / IPS . Experience managing and implementing network security hardening from design into production deployment. Experience in performing security analysis of products and services under consideration for acquisition. Experience in conducting security risks analysis and/or system audits. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Plan, design, implement, monitor risk mitigation and compliance of security measures, and policies and procedures 2. Manage response to high-level information security issues 3. Provide security program leadership in designing, procuring and implementing secure IT solutions for enterprise-wide application and infrastructure-related projects including business continuity and disaster recovery plans 4. Develop, maintain and publish documentation for enterprise-wide information technology security standards, procedures and guidelines. 5. Maintain awareness of security industry trends and identify areas where existing information or physical security infrastructure requires change or development 6. Provide risk assessments and security briefings to advise on critical issues that may affect security of enterprise infrastructure or business process 7. Perform computer security incident response to possible security breaches or policy violations. 8. Perform information and physical security investigations 9. Develop security awareness and compliance training programs 10. Consult on projects or project manage security implementations and development Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge in networking, wireless, databases, applications and system operations and how theyinteract with each other • Knowledge of enterprise information security systems and implementation • Knowledge of securing different types of systems • Knowledge of industry and department best practices, requirements and policies and procedures • Skills in security assessments and recommendations • Skill in analyzing and investigation of information security trends • Skill in mentoring and monitoring daily work activities of others • Skill in selecting and using training/instructional methods and procedures • Skill in documenting and maintaining complex application and process or configurationinformation • Skill in identifying complex problems and implementing solutions • Ability to educate various personnel regarding information security • Ability to identify trends as well as isolated events • Ability to accurately identify/determine customer needs and take appropriate actions and/orsteps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, andcultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization throughconsistency and reliability Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years related experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your experience implementing security level tuning and configuration of network security appliances, such as Firewalls, IDS/IPS. (Open Ended Question) * Please describe your experience managing and implementing network security hardening from design into production deployment. (Open Ended Question) * Describe your experience in performing security analysis of products and services under consideration for acquisition. (Open Ended Question) * Describe your experience in conducting security risks analysis and/or system audits. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents