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Minimum Qualifications Education and/or Equivalent Experience: Three (3) years of education related to the job. Experience may substitute for education up to three (3) years. Licenses or Certifications: None. Notes to Applicants Austin Energy's Information Technology (AE-IT) is seeking an IT Support Analyst Senior within its Customer Technology Service Management division to provide advanced end-to-end technical support services on end-user hardware, software and application service requests. Primary duties: Provide advanced and escalated technology service support. Provide on-call technology service support. Perform complex hardware, software, and applications support and preventative maintenance. Develop, document, publish and provide advanced communications. Manage inventory and record keeping. Backup Service Desk during heavy call volume periods. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $28.85 - $36.06 per hour. Hours Work/Location Schedule Notes: Monday through Friday; 8:00 a.m. to 5:00 p.m. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Job Close Date 12/10/2023 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience providing senior-level technical support in a Microsoft Office 365 environment. Experience providing senior-level technical support using Microsoft Active Directory. Experience providing senior-level technical support using Microsoft Azure. Experience providing senior-level technical support using VMware Horizon. Experience utilizing a workload ticketing system (ServiceNow or similar). Technical experience (desk-side support). Experience with complete laptop teardown/rebuild. Experience providing IT support for audio/visual equipment (set-up and maintenance). Experience providing IT support to a governmental organization. Other: Ability to work onsite 5 days a week. Ability to travel to more than one work location. Ability to work on-call duty to support a 24×7 utility. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs systematic analysis for identifying and diagnosing faults and determining root causes. Improves Tier I and Tier II business processes. Provides key performance indicator analysis and reports to management. Works with customers and purchasing to recommend, obtain quotes and deploy new solutions. Recommends performance improvements. Performs advanced end-to-end support utilizing industry best practices. Serves as lead resource on teams. Performs advanced system administration functions. Develops, documents, publishes and provides advanced communications. Provides advanced and escalated technical support. Performs complex hardware, software, and applications support and preventative maintenance. Manages inventory and record keeping. Responsibilities- Supervision and/or Leadership Exercised: May provide technical leadership, work assignments, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of standard application and operation systems Skill in accurate reporting, documenting, and entering data and reconciling and escalating issues Skill in technical writing and excellent verbal communication Skill in proactive approach to problem solving Ability to demonstrate initiative and professionalism Ability to build rapport and elicit problem details from customers Ability to identify and learn appropriate software and hardware Ability to triage, engage others, and escalate appropriately Ability to identify and analyze system-to-system faults Ability to provide in-depth technical advice, guidance and training to technicians and customers Ability to troubleshoot and restore all Tier I and Tier II hardware and software problems Ability to follow-through with minimal direction Ability to adjust to frequently changing priorities Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for this position is three (3) years of education related to the job. Experience may substitute for education for up to 3 years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * This position will require you to be "on call" outside of the scheduled work day, and you may need to respond to "call back" assignments. Are you willing and able to fulfill an "on call" assignment in addition to the regular 40 hour work week? Yes No * Do you have technical desk-side support experience? Yes No * Do you have experience providing senior-level technical support in a Microsoft Office 365 environment? Yes No * Do you have experience providing senior-level technical support using Microsoft Active Directory? Yes No * Do you have experience providing senior-level technical support using Microsoft Azure? Yes No * Do you have experience providing senior-level technical support using VMware Horizon? Yes No * Do you have experience utilizing a workload ticketing system (ServiceNow or similar)? Yes No * Do you have experience providing IT support to a governmental organization? Yes No * Describe your experience providing IT support to a governmental organization. For each specific role, activity and technologies used, please indicate the employer and your role. If none, enter "NA". (Open Ended Question) * Do you have experience providing IT support for audio/visual equipment (set-up and maintenance)? Yes No * Are you able to travel to multiple sites as part of your regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents

Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years. Licenses or Certifications: None. Notes to Applicants Austin Energy's Information Technology (AE-IT) is seeking an IT Support Analyst within its Customer Technology Service Management division to provide Audio Video support as well as end-to-end technical support services on end-user hardware, software and application service requests. Primary duties: Set up, operate, maintain, and dismantle audio and video equipment. Provide user support for microphones, sound speakers, conference room cabling, sound and mixing boards, video cameras, video monitors, and related electronic equipment for live or recorded events. Provide support for recorded events, such as meetings, conventions, presentations, celebrations, news conferences, and townhall events. Provide daily technology service support. Provide on-call technology service support. Perform hardware, software, and applications support and preventative maintenance. Develop, document, publish and provide technical communications. Manage inventory and record keeping. Backup Service Desk support during heavy call volume periods. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $26.26 - $31.45 per hour. Hours Work/Location Schedule Notes: Monday through Friday, 8:00 a.m. to 5:00 p.m. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Job Close Date 12/10/2023 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience providing technical support in a Microsoft Office 365 environment. Experience providing technical support using Microsoft Active Directory. Experience providing technical support using Microsoft Azure. Experience providing technical support using VMware Horizon. Experience utilizing a workload ticketing system (ServiceNow or similar) Desk-side support experience. Service Desk experience. Experience providing IT support for audio/visual equipment (set-up and maintenance). Experience providing audio/visual support in large meeting setting. (Townhall, governmental boards and televised meetings). Experience providing IT support to a governmental organization. Other: Ability to travel to more than one work location. Ability to work on-call duty to support a 24×7 utility. Ability to work onsite 5 days a week. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Installs, maintains and provides technical support for users. Performs hardware, software, and applications support and preventative maintenance. Performs end-to-end environment appropriate support utilizing best practices and documented procedures. Works with customers and purchasing to identify solutions, and obtain quotes for those solutions. Responsible for inventory management and record keeping. Develops, documents, publishes and provides communications. Performs system administration functions. Contributes to team dynamics and successes. Records incidents and events information. Diagnoses and resolves or escalates technical support. Responds to Service Desk requests. Responsibilities- Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of standard application and operation systems used by COA . Knowledge of desktop hardware and software. Skill in entry-level technical writing and verbal communication. Ability to demonstrate initiative and professionalism. Ability to build rapport and elicit problem details from customers. Ability to quickly identify and learn appropriate software and hardware. Ability to triage, engage others, and escalate appropriately. Ability to write accurate reports, data and system documentation. Ability to pro-actively problem solve. Ability to adjust to frequently to changing priorities. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Support Analyst position are: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * This position will require you to be "on call" outside of the scheduled work day, and you may need to respond to "call back" assignments. Are you willing and able to fulfill an "on call" assignment in addition to the regular 40 hour work week? Yes No * Do you have technical desk-side support experience? Yes No * Do you have a current, or are you in the process of obtaining, a Microsoft MCSA or MCSE certification? Yes In process No * Do you have experience providing IT support to a governmental organization? Yes No * Describe your experience providing IT support to a governmental organization. For each specific role, activity and technologies used, please indicate the employer and your role. If none, enter "NA". (Open Ended Question) * Do you have experience providing technical support in a Microsoft Office 365 environment? Yes No * Do you have experience utilizing a workload ticketing system (ServiceNow or similar)? Yes No * Do you have experience providing senior-level technical support using VMware Horizon? Yes No * Do you have experience providing technical support using Microsoft Azure? Yes No * Do you have experience providing technical support using Microsoft Active Directory? Yes No * Do you have experience supporting audio/visual equipment in a business setting (set-up and maintenance)? Yes No * Describe your experience providing Audio Video support in a business setting. For each specific role, activity and technologies used, please indicate the employer and your role. If none, enter "NA". (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents

Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is eligible for full-time telework under California Government Code Section 14200. Telework-eligible applicants must reside in California. Headquarter location will be designated based on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under direction of the Fiscal Support Manager (Staff Services Manager I), the incumbent provides comprehensive analyses to management and program staff regarding the Division’s complex budget related issues. The incumbent provides recommendations and collabrates with the development of the Division’s budget and other fiscal matters. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-404412 Position #(s): 401-262-5393-703 Working Title: Telework Option - Fiscal Support Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,518.00 - $6,907.00 A # of Positions: Multiple Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills.Please describe your fiscal management experience over a fiscal/budget area or project. What was your role? Include the fiscal experience you have with budget change proposals, expenditure monitoring and tracking, completing requests for fiscal information, budgeting, developing allocation methodologies, bill analysis, accounting, grants management, and experience with FI$Cal or other budgetary systems. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 404412 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 404412 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Budgetary or financial experience. Knowledge of, and experience in the preparation, justification, and analysis of budgets. Knowledge of the California state budget process. Create and present reports to all levels of staff. State and Federal regulations, policies, and procedures experience Experience working in a fast-paced environment. Demonstrated customer service skills, experience working with internal/external stakeholders. Excellent problem-solving and organizational skills. Excellent written and verbal communication skills. Intermediate-Advanced Microsoft Excel and Word skills. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 404412 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 12/12/2023

Pay Range: $70,855 - $92,112 annual compensation Job Posting Closing on: Friday, December 1, 2023 Workdays & Hours: FLSA Exempt position. Monday - Friday 8am - 5pm; on-call rotation required. Hybrid on-site work model available with supervisory approval; staff required to be on-site at least 2 days per week. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Programmer/Analyst II position is available with the City of Fort Worth IT Solutions Public Safety Applications (CAD) Division. This position will develop, maintain, and supports an array of Fire and Police applications ranging from in-house developed applications (.Net) to cloud-hosted solutions where interfaces and API development and support are required. We are constantly bringing new technology to the City of Fort Worth to streamline business processes, improve government transparency and make services more readily available to our citizens. This opportunity offers challenges in technology; requiring an ability to take business requirements and identify technical solutions, automate customer manual processes, and interface multiple systems together to provide the customers with supporting systems within the City of Fort Worth. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major coursework in Computer Science, Information Systems, Business Administration or a related field. Two (2) years of responsible experience in computer programming. Valid Driver’s License. Candidate selected for hire must pass a Criminal Background Check for CJIS. Preferred Qualifications: Working knowledge of Computer Aided Dispatch software, Records Management Systems, and other public safety software Experience in deploying and developing interfaces to integrate systems (APIs, Raptor API, etc.) Experience with SSRS and SSIS development and support Three (3) years of experience building .NET Web Applications using C#, HTML5, VB.NET, jQuery, and other programming languages. Experience with supporting off-the-shelf applications/systems. The IT Programmer/Analyst II job responsibilities include: Providing excellent customer service to internal public safety departments. Participate in the support of 3rd party applications used throughout the City of Fort Worth. Develop application interface programs and add-ons to support the business departments. Troubleshoot issues with existing applications and interfaces. Document in-house developed applications and tools. Flexible to work on multiple assignments at once. Assist with the evaluation of software options, including the potential of purchased products. Physical Demand Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Criminal Justice Information Systems (CJIS) Background Check Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Position Description Priority Screen Date: November 20, 2023 Exam #: 23/16C54/11SP All application materials must be received by the priority date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. Be part of a team that is committed to promoting innovative technology that transforms government and its ability to service constituents. The County of Monterey Information Technology Department (ITD), a team of diverse and skilled professionals, is at the forefront of delivering essential technology solutions that are vital to meeting the County's evolving and complex business needs. ITD’s mission is to keep the County seamlessly connected, by managing and optimizing the County's critical technology framework while pioneering resilient, secure, reliable and competitive solutions. View ITD services here . The ITD Infrastructure & Operations Division serves as the backbone of the County's technology landscape. The Division is in search of IT systems engineers experienced in server administration to join the Systems & Operations team. This role encompasses a wide range of responsibilities, to include supporting on-premise and cloud-hosted computing environments. The ideal candidate will be experienced in working within a highly diversified and intricate technical environment, and possesses robust systems administration knowledge and skills to include on-premise and cloud-based server management, storage, backup and recovery, data center operations, and understanding of security principles and best practices. The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part­ time, or temporary basis. This classification is part of a flexible series. Incumbents appointment at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. Examples of Duties Provides systems administration support for medium-large complex systems which may involve multiple platforms. Analyzes system operational requirements; builds tools (e.g., scripts), and routines to meet those requirements; resolves single event issues; and ensure inter-product compatibility. Provides escalated support for the service desk and provides on-call service after scheduled work hours. Provides technical support and expertise to evaluate and recommend resolutions of moderately complex technical system problems. Resolves work orders and requests for services pertaining to the administration and maintenance of department information systems. Consults with clients, other departments, departmental staff, vendors, and technical support personnel to determine customer computer application platform hosting needs and functions, to determine operating procedures and systems design to ensure system performance meets user requirements, and to clarify and resolve application technical operational and management issues/needs. Assists with business analysis and the preparation of process maps with recommended optimizations. Installs, tests, and updates system software and departmentally developed or third-party application software products. Assists with the planning, developing, and implementing backup and recovery procedures. Keeps abreast in current application platform developments, system technology, and trends. THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of : Principles and techniques of system administration. Techniques and methods of systems analysis and design. Security methods and best practices. Problem diagnosis and troubleshooting techniques to evaluate system failures and prescribe corrective action. Application storage, backup, and recovery concepts and methods. The availability and capability of third-party systems and tools, and their impacts on overall system performance. Effective customer service techniques. Skill and Ability to : Gather, organize, and evaluate complex data, draw logical conclusions, and make effective recommendations. Maintain strict confidentiality of data and information processed. Read, understand, interpret, and apply complex technical manuals. Follow oral and written instructions. Communicate effectively, both orally and in writing, with technical and non-technical audiences. Deal tactfully with the customers and staff in providing training, information and services, and establish and maintain effective working relationships. Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established procedural parameters and deadlines. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education : Possession of a bachelor's degree in Computer Science, Information Systems, or a closely related field from an accredited four-year college or university; and Experience : Two (2) years of professional experience in systems analysis, operating systems, systems administration, database administration, application administration or a related field in a multi-platform infrastructure system environment; OR two (2) years of experience performing work equivalent to an IT Systems Analyst I in the County of Monterey. Additional Information CONDITIONS OF EMPLOYMENT: The required conditions of employment include, but are not limited to the following: Successfully complete a background check to include fingerprinting. Possess and maintain a valid California Class C driver's license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including on-call, evenings, weekends, holidays and during times of disaster and/or emergency. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit "J" Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU ) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. A pp lication and Selection Procedures Apply online at https://www.governmentjobs.com/careers/montereycounty by the priority screen date of November 20, 2023, 11:59PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM, by contacting: Information Technology Department Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Phone: (831) 759-6984 | Email: palucksm@co.monterey.ca.us The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the priority screen date for a guaranteed review . Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. to request reasonable accommodation, contact Suzanne Paluck, Human Resources Analyst, at (831) 759-6984, or palucksm@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department (ITD) is accepting applications for Senior Network Support Analyst* position for the Enterprise Infrastructure Division. This position requires extensive knowledge and expertise to support County Wide Area Networks and Local Area Networks for the Innovation and Technology Department (ITD). The Senior Network Support Analyst assumes a County-wide role for advanced routing, enterprise switching, and wireless networks with developing best practices in meeting specific network design goals. The position is responsible for configuring, installing, and supporting enterprise class networking hardware, software and other networking resources; troubleshooting performance and security issues and using the latest networking diagnostics tools. This is the advanced working level in the Systems Support Analyst series. Incumbents in this class are expected to be experts in network design and best practices. *Official title is Systems Support Analyst III. For more detailed information, please refer to the Systems Support Analyst III job description. This position includes a 9/80 Work Schedule option! View more information on our Traditional Benefit Option and unique Modified Benefit Option to see which offering is right for you! CONDITIONS OF EMPLOYMENT Pre-employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24x7 environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical: Position requires multiple repetitive motions and the ability to lift at least 50 pounds. Travel: Travel throughout the county may be required. A valid California Class C driver license will be required at the time of hire. Minimum Requirements Experience: Three (3) years of work experience, within the last five (5) years, working with or troubleshooting enterprise class networks, which includes experience with configuring switches and/or routers. Must include experience in at least three (3) of the following system technologies: Network Architecture (Ethernet Circuits, Local Area Networks, etc.) Wireless Network Platforms (Wireless Access Points, etc.) Network Router and Switch Platforms (Cisco Catalyst, ISR, Nexus, etc.) Routing Protocols (Static, EIGRP, etc.) Network Security Platforms (VPN, Firewalls, etc.) -A ND- E ducation: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications The ideal candidate will have the following: Experience configuring and installing Cisco and Aruba Equipment Ability to analyze complex network systems to troubleshoot problems and make improvements Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner Selection Process Applications will be reviewed on a weekly basis and will be accepted until a sufficient number of qualified applications have been received. This recruitment may close without further notice; interested candidates should apply as soon as possible for consideration. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time:

Introduction County of Santa Cruz INVITES YOU TO APPLY FOR IT SUPPORT SERVICES ANALYST II To view the full job announcement: Click here Closing Date/Time: 12/1/2023 11:59:00 PM

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION The IT Business Analyst reports to the Application Supervisor of Information Technology and partners with various internal stakeholders to gather requirements necessary to help drive positive change. This position is responsible for the translation of business requirements into technical requirements to be delivered, developed, and maintaining business requirement documents (BRD) throughout the process. This position will serve as a bridge between the technical teams, business stakeholders, and vendors, with a primary goal of providing value to the business, improving the quality of IT services, and process improvement. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains an extensive knowledge of the Information Technology application system's functionality while simultaneously maintaining a broad understanding of the services offered by various city-wide applications and how the two may correlate. This knowledge will be utilized as the foundation for renewed and consistently clear communication and interaction between internal departments and external customers. Acts as the single point of contact and liaison between the Information Technology Department and the customer Department regarding the organization, prioritization, and implementation of IT services modification requests, upgrades, and testing. Continuously builds on a strong working knowledge of Division processes to provide innovative and proactive guidance to staff regarding the integration and utilization of various software applications in coordination with the IT Department. Initiates research and locates data sources within applications which may be analyzed and interpreted to help realize improved operational efficiencies and communicating findings back to leadership. Coordinates and creates ad-hoc reports. Proactively pursues feedback from customers, identifies improvements, and implements enhancements to improve the customer experience and their interaction with Department applications. Creates application upgrades and testing plans with defect tracking for the Department, and coordinates system maintenance and upgrade activities with customers. Performs verification tests on systems related to new applications, upgrades, and updates into the test system to ensure continued functionality. Assists in the evaluation and selection of new software application integrations. Produces consistent, error-free work based on defined parameters. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to meetings, trainings and City events as necessary. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to forge strong professional relationships with internal staff and external customers, in an outgoing and friendly way. Ability to maintain a holistic view of the overall system when working towards a specific solution. Skill in analyzing business processes and policies and creating recommendations for improvement. Ability to quickly gain job knowledge and technical competency through collaborative training and supportive coaching from management and peers. Possess excellent technical and analytical skills including experience with statistical analysis. Ability to thrive in a collaborative work environment. Offer helpful, organized, and supportive communication to employees, managers, and other members of the public. Ability to communicate clearly, both orally and in writing regarding job knowledge and expertise. Capable of maintaining a steady and consistent pace, promoting accuracy and quality throughout repetitive tasks. Possess an intermediate knowledge of SQL and Business Intelligence (BI) data mapping with the ability to create reports using Microsoft Report Builder. Exhibits flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's in Business Administration, Computer Science, Computer Information Systems or related scientific/technical discipline is required; supplemented by three (3) years of additional relevant work experience as a Business Analyst. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT Essential functions are regularly performed without exposure to adverse environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of serivce, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous

Apply By: 12/27/23 Division: Business Innovation & Technology Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Are you a leader who wants to make a difference? Do you have a passion for contributing to the community? We have an exciting opportunity to join our Business Innovation & Technology (BIT) department at Jefferson County as a Business Analyst (Innovation & Technology) . The successful candidate will be a team player, self-motivated, and goal oriented. They will have a proven background of identifying customer needs, finding solutions, and implementing new technologies. Business Analysts on our team help shape the role technology plays in government. They act as liaisons with other county departments and collaborate with them on technology roadmaps and projects to support their strategic goals. They promote a culture of creativity, innovation, value, and exceptional customer experience. They must be dynamic facilitators able to work with a diverse set of projects and teams. Visit jeffco.us/innovation for more information. This position will report directly to the Director of Innovation & Digital Transformation. The ideal candidate will have the following attributes: Broad understanding and ability to evaluate and pilot new technology. Examples of technologies previously piloted include digital chatbots, CRM solutions, robotic process automation, and business intelligence solutions. Experience building collaborative working relationships with customers and IT staff Ability to hit the ground running and move from high-level goals to tactical roadmaps Excellent communication in presentations, written communication, and oral discussion Proven ability to create business cases and make recommendations Strong knowledge of the principles and practices of business analysis, business process improvement, and project management This position operates on our four-day work week (Monday-Thursday). This position is hybrid, with in-office work as needed. Compensation : Hiring Range: $80,000 - $95,000 USD Annual Compensation will be determined based on education, experience, and skills. Benefits : Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, c lick Here for our Total Rewards summary. Essential Duties: Serves as a liaison between the Business Innovation & Technology (BIT) department and other county departments Analyzes business processes, identifies technology needs, gathers business/technical requirements, recommends solutions, and manages technical projects Creates user documentation and standards, and plans and conducts training as necessary Researches evolving technologies that can improve service to customers and improve operational effectiveness and efficiency Manages vendor relationships Participates in the development of specifications and ongoing management of proposals and contracts for hardware, software, and services May train and guide the work of less experienced business analysts Other duties and responsibilities as assigned Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Bachelor’s degree and a minimum of one (1) years’ experience in a full-time business analyst role or equivalent (IT Solutions, business analysis). Prefer a major in information technology or business, and three (3) years’ experience. Certifications in business analysis, business process improvement, project management, or technology also preferred. OR any equivalent combination of education and experience on a year-for-year basis. Preferred Knowledge, Skills and Abilities: Technical interpretation of complex business systems Confer with project personnel and customers to provide technical advice, and to assist in problem resolution. Develop project documentation that effectively communicates to both technical and non-technical audiences. Analyze, assess, and interpret business requirements to identify technical successes and potential problems. Identify outdated technologies or methods, offer build-buy alternatives, and implement new solutions quickly with little or no service interruption. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services

Description: Job Summary San Jose State University’s Dr. Martin Luther King, Jr. Library is an innovative, collaborative, and supportive environment that empowers employees to achieve professional and personal goals while contributing to the University Library’s student-centered mission. The expert staff at the University Library are highly committed to excellence and service. As a joint library facility with San Jose Public Library’s main branch, and a member of the 23-campus California State University system, University Library employees frequently work with multiple external stakeholders and partners across a breadth of institutions. The University Library User Solutions Analyst and Project Coordinator works respectfully and cooperatively with employees in the King Library, providing leadership, and planning for effective departmental operations and services. The User Solutions Support Analyst and Project Coordinator performs a wide variety of complex administrative duties in direct support of the User Solutions unit that includes the acquisition of library resources, inventory management, project coordination and management, student assistant supervision, and other administrative functions that support, emerging services and spaces, as needed. The User Solutions Analyst and Project Coordinator meets as appropriate with department/unit heads, library administrators, and campus personnel, ensuring that all current and proposed programs and initiatives support library, and campus goals. Additionally, this position is responsible for working with SJSU IT in regards to system development and integration at King Library to align with SJSU technology standards.This position reports to the Director of User Experience and serves on Library committees and leadership groups that set priorities and goals for services and determine policies and procedures. The SJSU Library is committed to bringing anti-racism practices into library services and operations. This position contributes to strategic initiatives in this area and ensures day-to-day business functions are aligned with the library’s core values of equity, diversity, and inclusion. Key Responsibilities Supports the Library’s User Solutions Unit, providing project leadership and direction, establishing best practices and implementing strategic solutions for the library. Leads the unit's purchasing process (sourcing, ordering, tracking, and data entry), in collaboration with the library Financial Analyst. Develops library-wide employee training plans and supports the creation of end-user training and instruction, with a focus on technology and digital resources. Collects, compiles, analyzes and reports on various statistics. Participates in data-driven decision making. Manages the unit's asset inventory with the assistance of User Solutions staff and Student Computing Services staff. Contributes to the Development of library-wide policies and procedures for technology use and circulation; documents and oversees the communication of those policies to library stakeholders. Knowledge, Skills & Abilities Excellent written and oral communication skills. Ability to understand and analyze complex problems from various perspectives and draw valid conclusions. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Ability to plan and execute multiple work and projects without detailed guidance. Comprehensive knowledge and ability to gather and analyze data for the purpose of solution development and long-term planning. Ability to train others on new skills and procedures. Extensive knowledge of software applications; including, but not limited to statistical software, word processing, spreadsheet, database management, integrated online library systems, Internet and e-mail. Required Qualifications A bachelor's degree and/or equivalent training Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Demonstrated experience and in-depth knowledge of project management practices. Demonstrated experience with purchasing and inventory management (sourcing, ordering, tracking, and data entry). Demonstrated experience with productivity software applications, particularly MS Office and Google app suite software. Experience with and/or understanding of best practices in developing and delivering synchronous and asynchronous training in a workplace or higher education environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $5,858/month - $6,400/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: October 6, 2023 through October 22, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled

The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 6/15/23, 7/27/23, 9/18/23, 12/18/23, 3/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous

The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/28/2022, 12/28/2022, 1/27/2023, 3/31,2023, 6/30/2023, 9/29/2023, *11/13/2023, 12/29/2023. Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 12/29/2023 12:00 AM Pacific

The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department (ITD) is accepting applications for Senior Systems Analyst*. This position will work in the Enterprise Infrastructure Division supporting the County's enterprise IT infrastructure. This position has extensive knowledge and expertise to support multiple enterprise level systems. The incumbent assumes a countywide role, providing knowledge and leadership in server and storage hardware, virtualization technology, load-balancing technologies, and disaster recovery/business continuity. *Official Job Title: Systems Support Analyst III For more detailed information, please refer to the Systems Support Analyst III job description. This position includes a 9/80 Work Schedule option! View more information on our Traditional Benefit Option and unique Modified Benefit Option to see which offering is right for you! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Must be available to work On-Call in a 24x7 environment. Incumbents may occasionally work evenings, weekends, and holiday hours. Physical Requirements: Position requires multiple repetitive motions and the ability to lift at least 50 pounds overhead. Travel: Travel throughout the county may be required. A valid California Class C driver's license will be required at the time of hire. Minimum Requirements Experience: Three (3) years of work experience, within the past five (5) years, performing systems administration at the enterprise level. Experience must include two (2) of the following: Administration and maintenance of virtualization technologies Administration and maintenance of network load balancing technologies Administration and maintenance of storage systems Administration and maintenance of server hardware High Availability/Disaster Recovery/Business Continuity as they relate to system administration -AND- Education: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may substitute for 15 semester (23 quarter) units of the education requirement, up to 30 semester (45 quarter) units. Desired Qualifications The ideal candidate will have the following: Experience configuring and installing server, storage and network equipment Ability to analyze complex server, storage, and network systems to troubleshoot problems and make improvements Work well in a collaborative team environment Be able to work on multiple projects and assignments at the same time in an organized manner Selection Process Applications will be accepted until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply as soon as possible, as this recruitment may close at any time without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:

Announcement Number: 45289 Open to all qualified persons. Posted 11/21/2023 Close Date: 12/05/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 7 Days 9 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is for an IT Professional III underfilling for an IT Professional IV located in Las Vegas, NV. Situated within the Network Services Division of the Office of the Chief Information Officer. The incumbent will work under supervision, responsible for the management and safeguarding of Cisco network switches, routers, and firewalls. Additionally, they will participate in the development of network security policies, standards, and procedures for the State enterprise. This position serves as a network analyst and network security analyst within the division and conducts internal security assessments of networking equipment. It also involves the administration of network management software and servers as needed. The individual should possess the capability to administer all Windows server and workstation operating systems in virtual environments. Furthermore, a strong grasp of network management systems, logging correlation platforms, and associated challenges is required. Interaction with customer agencies is essential for addressing trouble tickets, network design, administration, network security matters, and related issues. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with configuring Cisco Systems routers, switches, and firewalls. 2) Describe your experience with network configuration. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204

Announcement Number: 45289 Open to all qualified persons. Posted 11/21/2023 Close Date: 12/05/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 7 Days 9 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is for an IT Professional III underfilling for an IT Professional IV located in Las Vegas, NV. Situated within the Network Services Division of the Office of the Chief Information Officer. The incumbent will work under supervision, responsible for the management and safeguarding of Cisco network switches, routers, and firewalls. Additionally, they will participate in the development of network security policies, standards, and procedures for the State enterprise. This position serves as a network analyst and network security analyst within the division and conducts internal security assessments of networking equipment. It also involves the administration of network management software and servers as needed. The individual should possess the capability to administer all Windows server and workstation operating systems in virtual environments. Furthermore, a strong grasp of network management systems, logging correlation platforms, and associated challenges is required. Interaction with customer agencies is essential for addressing trouble tickets, network design, administration, network security matters, and related issues. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with configuring Cisco Systems routers, switches, and firewalls. 2) Describe your experience with network configuration. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204

Announcement Number: 45289 Open to all qualified persons. Posted 11/21/2023 Close Date: 12/05/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 7 Days 9 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is for an IT Professional III underfilling for an IT Professional IV located in Las Vegas, NV. Situated within the Network Services Division of the Office of the Chief Information Officer. The incumbent will work under supervision, responsible for the management and safeguarding of Cisco network switches, routers, and firewalls. Additionally, they will participate in the development of network security policies, standards, and procedures for the State enterprise. This position serves as a network analyst and network security analyst within the division and conducts internal security assessments of networking equipment. It also involves the administration of network management software and servers as needed. The individual should possess the capability to administer all Windows server and workstation operating systems in virtual environments. Furthermore, a strong grasp of network management systems, logging correlation platforms, and associated challenges is required. Interaction with customer agencies is essential for addressing trouble tickets, network design, administration, network security matters, and related issues. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with configuring Cisco Systems routers, switches, and firewalls. 2) Describe your experience with network configuration. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204

Announcement Number: 45289 Open to all qualified persons. Posted 11/21/2023 Close Date: 12/05/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 7 Days 9 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is for an IT Professional III underfilling for an IT Professional IV located in Las Vegas, NV. Situated within the Network Services Division of the Office of the Chief Information Officer. The incumbent will work under supervision, responsible for the management and safeguarding of Cisco network switches, routers, and firewalls. Additionally, they will participate in the development of network security policies, standards, and procedures for the State enterprise. This position serves as a network analyst and network security analyst within the division and conducts internal security assessments of networking equipment. It also involves the administration of network management software and servers as needed. The individual should possess the capability to administer all Windows server and workstation operating systems in virtual environments. Furthermore, a strong grasp of network management systems, logging correlation platforms, and associated challenges is required. Interaction with customer agencies is essential for addressing trouble tickets, network design, administration, network security matters, and related issues. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with configuring Cisco Systems routers, switches, and firewalls. 2) Describe your experience with network configuration. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204

Announcement Number: 45289 Open to all qualified persons. Posted 11/21/2023 Close Date: 12/05/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 7 Days 9 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is for an IT Professional III underfilling for an IT Professional IV located in Las Vegas, NV. Situated within the Network Services Division of the Office of the Chief Information Officer. The incumbent will work under supervision, responsible for the management and safeguarding of Cisco network switches, routers, and firewalls. Additionally, they will participate in the development of network security policies, standards, and procedures for the State enterprise. This position serves as a network analyst and network security analyst within the division and conducts internal security assessments of networking equipment. It also involves the administration of network management software and servers as needed. The individual should possess the capability to administer all Windows server and workstation operating systems in virtual environments. Furthermore, a strong grasp of network management systems, logging correlation platforms, and associated challenges is required. Interaction with customer agencies is essential for addressing trouble tickets, network design, administration, network security matters, and related issues. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with configuring Cisco Systems routers, switches, and firewalls. 2) Describe your experience with network configuration. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204

Full-time position available with the General Services Department, Information Technology Division located at 414 E. 12th St. Salary Range: $27.25-$40.88/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework available after probationary period depending on duties and technical capabilities Application Deadline Date: December 4, 2023 Responsibilities Provides level 1&2 help desk support for troubleshooting both hardware and software for ci\City applications using remote management tools and system access. Answers service desk calls in accordance with SOP's and provide follow up as needed or directed. Supports a technical team providing end user help desk support services to include internal divisional users. Recognizes what needs to be done and shows initiative to accomplish tasks proactively. Supports resolution of issues at a Tier 1 & 2 level with escalation to Tier 3 support as needed, working directly with users on timely resolution of issues. Supports and documents the initiation, execution, and closing activities for incidents and support activities. Ensures performance metrics are met or exceeded Ensures constant and proactive communication with customers, team members, and contractors to actively mitigate any issues or concerns. Simulates and recreates user issues to resolve operational difficulties. Recommends system modifications, if required, to reduce user problems. Escalates more complex issues, as appropriate, to senior level staff or vendors. Promotes and encourages a "one team" attitude at all levels internally and externally. Qualifications REQUIRES an accredited Bachelor's degree and 2 years of technology experience; OR an equivalent combination of education and technology experience. Preference given for 2 years of relevant, applicable professional experience in end user IT support services and experience with managing customer expectations and delivering the highest level of quality customer service; ITIL Certification; CompTIA A+; SolarWinds Service Desk experience; and knowledge and experience with Microsoft Office products, Microsoft SharePoint, LAN/WAN networking, VMWare virtualization environments, VMWare Operations Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Data Engineer) As an Information Technology Analyst IV (Data Engineer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series, including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision will be from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. The Data Management Team! As an Information Technology Analyst IV (Data Engineer), you will be a prominent member of our Data Management team supporting the Central IT Department of the County of Solano, two (2) data centers, and eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Data Management Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services, and has the highest demand for data use and reporting requirements. You will profile and use data sources to build a data model to generate clean and accurate data for report writers and data users across the County. You will also work with data users to identify and anticipate reporting and data needs, extract data from the source systems, profile and load it into a model, and generate reports and analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the Department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Advanced Knowledge and Experience Modern Data warehouse Azure Data Lake Azure Synapse Data Modeling with Kimball Methodology Facts and Dimensions ETL, SSIS, Data Factory SQL, Python, R, SA Power BI DevOps Purview Dynamics CRM Desired Certifications Azure Data Engineering Azure Solution Architect DAMA certified (CDMP) Power BI Data Analyst BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 15, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 12/01/2023 - Deadline to submit application along with educational documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-07) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-07) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I understand that I must fill out all sections of this application thoroughly and completely. In addition, I understand that stating "see resume" in any areas of this application will be considered an incomplete application. Yes No 2. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 3. What is the highest level of education you have completed? High School Diploma Associate Degree Bachelor's Degree Master's Degree 4. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have working with advanced Report and BI Development (Power BI, SQL, Crystal Reports, Tableau, Qlik)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Data Warehousing? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Reference and Master Data? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Metadata? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 17. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 18. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer DAMA certification (CDMP) I don't have any of the above certifications 19. I understand I must submit a copy of my Associates degree or transcripts if qualifying under the education requirement for this position. Yes No 20. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: 12/1/2023 5:00:00 PM