3 jobs found

Job Summary Reporting to the Managing Director, the Assistant Director, Exploratory Student Success Center assists in the oversight of day-to-day operations and activities of the Student Success Center (SSC), in addition to serving in the role as an advisor. Working independently, under limited supervision, the Assistant Director assists the Managing Director in leading, developing, coordinating, implementing, and assessing unit activities, advising services, and programs in accordance with California State University (CSU) and San José State University (SJSU) policies to ensure academic success for all students in the SSC. Key Responsibilities Provides general oversight of the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels. Implements business processes for the academic year, and relays appropriate feedback to meet demands and specified timelines. With direction from the SSC Managing Director, organize and coordinate hiring, training, supervision, and evaluation of student assistants. Collaborate with SSC Managing Director to develop and implement center specific data collection and tracking strategies to evaluate effectiveness and quality of programs. Advise a caseload of College of Information, Data, & Society Students With direction from the SSC Managing Director, provide coordination, implementation, and advising for Early Support Program With direction from the Associate Vice Provost for Undergraduate Advising and Success, the AD will be the project director for the California Promise program Collaborate with the SSC Managing Director, to provide coordination, implementation, and advising to special programs, including orientation, Early Support, Academic Probation, and other UAS initiatives Resolves student issues or recommends appropriate courses of action related to difficult academic situations Maintain knowledge of high-impact practices and research in academic advising Knowledge, Skills & Abilities Strong oral and written communication skills, including thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format various types of correspondence, reports and communications Ability to create materials and presentations Working knowledge of software applications such as word processing, spreadsheets, database management, and the internet. Ability to use PeopleSoft and working knowledge of student success related applications such as EAB, MyGPS, and others Ability to advise students individually or in groups on routine matters Ability to interface with a variety of campus offices through the establishment of liaison connections to maximize student success Ability to communicate with constituents in a professional and respectful manner General knowledge of principles of individual and group behavior, techniques used in advising, and college student development theory, and provide holistic advising support to students in-person and virtually Ability to determine proper techniques and actions to utilize while engaged with individuals, including de-escalation General knowledge of research-based and data-informed practices Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s in Higher education administration, education, Educational Counseling, Clinical Psychology, Social Work or directly related discipline Minimum of five years of experience working directly in higher education Demonstrated advising experience Demonstrated working knowledge of academic/general education requirements, admissions and registration processes, and resources available to students Experience supervising students Demonstrated ability to establish and maintain cooperative working relationships within a diverse multicultural environment Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $7,000/month - $7,099/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 17, 2024 through July 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Job Summary Reporting to and receiving work lead direction from the Associate Vice Provost of Undergraduate Advising & Success (AVP UAS), the Managing Director of the Jack Holland Student Success Center (College of Business) Exploratory Student Success Center and College of Professional and Global Education Student Success Center (CPGE) is responsible for leading and developing three teams of staff to ensure that the success centers provide holistic advising and appropriate referrals to campus support services to support the university’s retention and equity goals. The Managing Director is responsible for implementing initiatives of the AVP, in conjunction with the College of Business, Undergraduate Education and CPGE, as needed. The Managing Director is responsible for managing and directing the operations of the centers, including assigning duties to advisors and managing challenging or complex student issues. The managing director works with the AVP to develop and implement programs that support high priority populations including historically excluded students, and students who are in academic jeopardy. A significant responsibility of the director is to implement the use of campus technology solutions, to provide analytics related to staff and Center effectiveness. In collaboration with the AVP UAS, the Managing Director develops and delivers training for the advising community. The Managing Director is the link between the centers and other campus resources and maintains strong working relationships with a wide range of stakeholders including students, staff, faculty, and community partners. Key Responsibilities Responsible for working with the AVP to develop data-informed strategies to achieve student success and close equity gaps for both Centers Responsible for effective implementation of technology related to advising Identify, develop and implement Student Success programs to provide an equitable, holistic experience for students as they enter the University through to graduation, in consultation with the AVP Advance key initiatives related to advising, retention, and student success to ameliorate equity gaps Work with AVP, College Leadership, and New Student and Family Programs to deliver advising during Orientations Work with AVP and College Leadership to manage faculty advising in the college, to include training and assessment Work with College Leadership to integrate curricular changes into advising practices and procedures Work with AVP to set annual goals for the Centers and staff Manage and develop a team of advisors and administrative staff Manage staff requests for professional development funds and opportunities in conjunction with the AVP In collaboration with the AVP, support staff professional development opportunities In coordination with the AVP, develop an annual budget and forecast expenses Work with Managing Director, CHHS & LCOE to develop pre-health program Work with AVP to develop and maintain ongoing training and professional development for advisors Knowledge, Skills & Abilities Knowledge of methods for academic advising assessment and evaluation Knowledge of assessing student needs and referring to appropriate resources Expertise in technologies and practices to support student success Knowledge of CSU and SJSU policies and procedures that impact students Ability to inspire, motivate and lead a highly professional team of advisors to achieve high level of performance on student success metrics Ability to handle difficult student situations and work with relevant constituents towards solutions that balance potentially conflicting priorities Ability to design and implement enhancements to improve the efficiency and quality of advising services Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior Must have strong intercultural communication skills and a commitment to Diversity, Equity, and Inclusion Ability to work with multicultural and ethnically diverse populations Ability to implement training for advisors and staff of the Centers Strong oral and written communication skills Strong analytical skills including desire to make continuous improvement to processes, and ability to learn, evaluate and adopt new technologies quickly Required Qualifications Master’s degree Five years progressively responsible experience Experience in hiring and supervision Experience developing student programs Experience developing training or professional development programs Demonstrated experience working with a diverse populations of students Preferred Qualifications Earned doctorate in social sciences, counseling or education Experience managing a professional staff that is unionize Experience managing diverse teams and constituents Experience managing a budget Experience or knowledge of regional, public broad access institutions Experience using Peoplesoft, EAB, or demonstrated ability to learn educational software Compensation Classification: Administrator II Anticipated Hiring Range: $10,486/month - $11,250/month CSU Salary Range: $4,812/month - $15,449/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 14, 2024 through June 30, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: