STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Mission Advancement & Accountability Division Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Exempt / Union Represented Annual Salary Range for Principal Program Analyst: $117,784 - $157,026 Exempt / Non-Union Represented Senior Program Analyst About the Office The Mission Advancement & Accountability Division (MAAD) conducts research, evaluation, and policy analysis while using data and analytics to enhance management accountability and improve effectiveness. MAAD's work facilitates evidence-based planning and decision-making to support the State Bar's mission. The Division also supports the State Bar in fulfilling its unique role as a statewide aggregator and distributor of data about California's legal profession. The Ideal Candidate The Mission Advancement & Accountability Division (MAAD) seeks a highly skilled Principal Program Analyst who will work directly with the Chief Mission Officer to identify and monitor the State Bar's compliance with statutes, rules, policies, and procedures. Additionally, the analyst will learn the operational procedures of different State Bar offices to meet their research and reporting needs while evaluating administrative problems and procedures and recommending alternative solutions. This position serves in a division responsible for continuous organizational improvement, accountability, and effectiveness using data and document analysis as well as program assessment. This position will have a mixed portfolio of highly-impactful projects which require strong writing and analytic skills. Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. Principal Program Analyst Definition The Principal Program Analyst serves under the general oversight of an Executive Team Member and is responsible for conducting institutional program evaluation, research, data collection and analysis, internal performance and fiscal audits, and for supporting the implementation of special projects as assigned. This position serves on a team that is responsible for continuous institutional organizational improvement, collaboration, accountability and professionalism through the use of data, statistical, financial, and program analysis. The Principal Program Analyst may also oversee other functions as assigned. Distinguishing Characteristics This classification is distinguished from a Senior Program Analyst in the series in that the Principal Program Analyst assumes responsibility for development and implementation of comprehensive programs and projects that have an agency wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for all major program areas of the State Bar, to include fiscal and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Analyzes data from the State Bar's information systems, to support institutional performance analysis and program evaluation. Conducts internal performance and financial audits pursuant to a performance and financial audit plan, to ensure that the State Bar's core functions are being performed efficiently and effectively, and in compliance with all governing mandates. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar, to include, in the near term, Workforce Planning and Compensation Studies, workforce composition and distribution changes resulting from those studies, institutional records management, and case management system initiatives. Serves as staff to subgroups of members of the Board of Trustees, Executive Office efforts, and other committees and working groups by conducting research and policy analysis, providing materials in presentation ready format and presenting materials at public meetings and other committees to ensure clear and accurate communication regarding implementation efforts. Serves as the subject matter expert in analyzing and critiquing proposal information before a vendor is selected. Directs work of contractors and consultants ensuring that contract requirements are followed and in accordance with State Bar policies. Responds to internal and external inquiries about the State Bar's data collection and analysis, continuous improvement, and internal audit efforts. Serves as lead staff to subordinate analytical, administrative, and technical staff. Monitors project budgets and makes recommendations on budget expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management in a union environment. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Within the introductory period, obtain a working knowledge of State Bar office and functions. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years' progressively responsible experience in business process reengineering, data collection and evaluation, research or performance or financial auditing in a public sector, legal or nonprofit environment, or equivalent. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
Apr 25, 2023
Full Time
Job Description Mission Advancement & Accountability Division Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Exempt / Union Represented Annual Salary Range for Principal Program Analyst: $117,784 - $157,026 Exempt / Non-Union Represented Senior Program Analyst About the Office The Mission Advancement & Accountability Division (MAAD) conducts research, evaluation, and policy analysis while using data and analytics to enhance management accountability and improve effectiveness. MAAD's work facilitates evidence-based planning and decision-making to support the State Bar's mission. The Division also supports the State Bar in fulfilling its unique role as a statewide aggregator and distributor of data about California's legal profession. The Ideal Candidate The Mission Advancement & Accountability Division (MAAD) seeks a highly skilled Principal Program Analyst who will work directly with the Chief Mission Officer to identify and monitor the State Bar's compliance with statutes, rules, policies, and procedures. Additionally, the analyst will learn the operational procedures of different State Bar offices to meet their research and reporting needs while evaluating administrative problems and procedures and recommending alternative solutions. This position serves in a division responsible for continuous organizational improvement, accountability, and effectiveness using data and document analysis as well as program assessment. This position will have a mixed portfolio of highly-impactful projects which require strong writing and analytic skills. Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. Principal Program Analyst Definition The Principal Program Analyst serves under the general oversight of an Executive Team Member and is responsible for conducting institutional program evaluation, research, data collection and analysis, internal performance and fiscal audits, and for supporting the implementation of special projects as assigned. This position serves on a team that is responsible for continuous institutional organizational improvement, collaboration, accountability and professionalism through the use of data, statistical, financial, and program analysis. The Principal Program Analyst may also oversee other functions as assigned. Distinguishing Characteristics This classification is distinguished from a Senior Program Analyst in the series in that the Principal Program Analyst assumes responsibility for development and implementation of comprehensive programs and projects that have an agency wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for all major program areas of the State Bar, to include fiscal and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Analyzes data from the State Bar's information systems, to support institutional performance analysis and program evaluation. Conducts internal performance and financial audits pursuant to a performance and financial audit plan, to ensure that the State Bar's core functions are being performed efficiently and effectively, and in compliance with all governing mandates. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar, to include, in the near term, Workforce Planning and Compensation Studies, workforce composition and distribution changes resulting from those studies, institutional records management, and case management system initiatives. Serves as staff to subgroups of members of the Board of Trustees, Executive Office efforts, and other committees and working groups by conducting research and policy analysis, providing materials in presentation ready format and presenting materials at public meetings and other committees to ensure clear and accurate communication regarding implementation efforts. Serves as the subject matter expert in analyzing and critiquing proposal information before a vendor is selected. Directs work of contractors and consultants ensuring that contract requirements are followed and in accordance with State Bar policies. Responds to internal and external inquiries about the State Bar's data collection and analysis, continuous improvement, and internal audit efforts. Serves as lead staff to subordinate analytical, administrative, and technical staff. Monitors project budgets and makes recommendations on budget expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management in a union environment. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Within the introductory period, obtain a working knowledge of State Bar office and functions. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years' progressively responsible experience in business process reengineering, data collection and evaluation, research or performance or financial auditing in a public sector, legal or nonprofit environment, or equivalent. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access & Inclusion Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Access & Inclusion (OA&I) integrates the State Bar's access to justice, and diversity, equity, and inclusion (DEI) work with the overall mission and strategic priorities. The office works with Legal Services Trust Fund Commission to administer and manage grants to legal aid organizations, and with the Council on Access and Fairness to support the State Bar's DEI goals. OA&I partners with various external stakeholders to find ways to close the access gap in legal information and representation and to advance DEI in the profession. The Ideal Candidate The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include administering grants for legal services; maintaining relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This role may also help to launch a new grant under the Community Assistance, Recovery, and Empowerment (CARE) Act, which creates a new court program in California. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The successful candidate will be an excellent communicator with precise writing and analytical skills. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
May 30, 2023
Job Description Office of Access & Inclusion Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Access & Inclusion (OA&I) integrates the State Bar's access to justice, and diversity, equity, and inclusion (DEI) work with the overall mission and strategic priorities. The office works with Legal Services Trust Fund Commission to administer and manage grants to legal aid organizations, and with the Council on Access and Fairness to support the State Bar's DEI goals. OA&I partners with various external stakeholders to find ways to close the access gap in legal information and representation and to advance DEI in the profession. The Ideal Candidate The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include administering grants for legal services; maintaining relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This role may also help to launch a new grant under the Community Assistance, Recovery, and Empowerment (CARE) Act, which creates a new court program in California. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The successful candidate will be an excellent communicator with precise writing and analytical skills. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access & Inclusion Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Access & Inclusion (OA&I) integrates the State Bar's access to justice, and diversity, equity, and inclusion (DEI) work with the overall mission and strategic priorities. The office works with Legal Services Trust Fund Commission to administer and manage grants to legal aid organizations, and with the Council on Access and Fairness to support the State Bar's DEI goals. OA&I partners with various external stakeholders to find ways to close the access gap in legal information and representation and to advance DEI in the profession. The Ideal Candidate The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include administering grants for legal services; maintaining relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This role may also help to launch a new grant under the Community Assistance, Recovery, and Empowerment (CARE) Act, which creates a new court program in California. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The successful candidate will be an excellent communicator with precise writing and analytical skills. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
May 30, 2023
Job Description Office of Access & Inclusion Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Access & Inclusion (OA&I) integrates the State Bar's access to justice, and diversity, equity, and inclusion (DEI) work with the overall mission and strategic priorities. The office works with Legal Services Trust Fund Commission to administer and manage grants to legal aid organizations, and with the Council on Access and Fairness to support the State Bar's DEI goals. OA&I partners with various external stakeholders to find ways to close the access gap in legal information and representation and to advance DEI in the profession. The Ideal Candidate The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include administering grants for legal services; maintaining relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This role may also help to launch a new grant under the Community Assistance, Recovery, and Empowerment (CARE) Act, which creates a new court program in California. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The successful candidate will be an excellent communicator with precise writing and analytical skills. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Professional Competence Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Professional Competence (OPC) oversees the Attorney Professional Responsibility/Ethics hotline, Lawyer Referral Service certification, Mandatory Continuing Legal Education for provider certification and preventative education content development, and the Lawyers Assistance Program (Support) - provides confidential help to current and former licensees who struggle with stress, anxiety, depression, substance/alcohol abuse, mental health issues, etc. The Ideal Candidate The Senior Program Analyst will staff the Ethics Hotline, a telephone call center that provides courteous and thorough research assistance to lawyers in identifying and researching questions of attorney professional responsibility on issues such as conflicts of interest, advertising, confidentiality, and the unauthorized practice of law. Other duties may include assisting with the administration of the Certified Lawyer Referral Service program; performing a wide variety of in-depth legal and factual research on specific legal issues; drafting legal memorandum, briefs, opinions, and committee agenda items; analyzing new legislation, case law, advisory opinions, and other legal authorities; and performing cite checks and proofreading legal documents. Possession of a J.D. degree, paralegal certification, or successful completion of educational credits/units regarding attorney professional responsibility is preferred but not required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Apr 25, 2023
Full Time
Job Description Office of Professional Competence Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Professional Competence (OPC) oversees the Attorney Professional Responsibility/Ethics hotline, Lawyer Referral Service certification, Mandatory Continuing Legal Education for provider certification and preventative education content development, and the Lawyers Assistance Program (Support) - provides confidential help to current and former licensees who struggle with stress, anxiety, depression, substance/alcohol abuse, mental health issues, etc. The Ideal Candidate The Senior Program Analyst will staff the Ethics Hotline, a telephone call center that provides courteous and thorough research assistance to lawyers in identifying and researching questions of attorney professional responsibility on issues such as conflicts of interest, advertising, confidentiality, and the unauthorized practice of law. Other duties may include assisting with the administration of the Certified Lawyer Referral Service program; performing a wide variety of in-depth legal and factual research on specific legal issues; drafting legal memorandum, briefs, opinions, and committee agenda items; analyzing new legislation, case law, advisory opinions, and other legal authorities; and performing cite checks and proofreading legal documents. Possession of a J.D. degree, paralegal certification, or successful completion of educational credits/units regarding attorney professional responsibility is preferred but not required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Professional Competence Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Professional Competence (OPC) oversees the Attorney Professional Responsibility/Ethics hotline, Lawyer Referral Service certification, Mandatory Continuing Legal Education for provider certification and preventative education content development, and the Lawyers Assistance Program (Support) - provides confidential help to current and former licensees who struggle with stress, anxiety, depression, substance/alcohol abuse, mental health issues, etc. The Ideal Candidate The Senior Program Analyst will staff the Ethics Hotline, a telephone call center that provides courteous and thorough research assistance to lawyers in identifying and researching questions of attorney professional responsibility on issues such as conflicts of interest, advertising, confidentiality, and the unauthorized practice of law. Other duties may include assisting with the administration of the Certified Lawyer Referral Service program; performing a wide variety of in-depth legal and factual research on specific legal issues; drafting legal memorandum, briefs, opinions, and committee agenda items; analyzing new legislation, case law, advisory opinions, and other legal authorities; and performing cite checks and proofreading legal documents. Possession of a J.D. degree, paralegal certification, or successful completion of educational credits/units regarding attorney professional responsibility is preferred but not required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Apr 25, 2023
Full Time
Job Description Office of Professional Competence Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Professional Competence (OPC) oversees the Attorney Professional Responsibility/Ethics hotline, Lawyer Referral Service certification, Mandatory Continuing Legal Education for provider certification and preventative education content development, and the Lawyers Assistance Program (Support) - provides confidential help to current and former licensees who struggle with stress, anxiety, depression, substance/alcohol abuse, mental health issues, etc. The Ideal Candidate The Senior Program Analyst will staff the Ethics Hotline, a telephone call center that provides courteous and thorough research assistance to lawyers in identifying and researching questions of attorney professional responsibility on issues such as conflicts of interest, advertising, confidentiality, and the unauthorized practice of law. Other duties may include assisting with the administration of the Certified Lawyer Referral Service program; performing a wide variety of in-depth legal and factual research on specific legal issues; drafting legal memorandum, briefs, opinions, and committee agenda items; analyzing new legislation, case law, advisory opinions, and other legal authorities; and performing cite checks and proofreading legal documents. Possession of a J.D. degree, paralegal certification, or successful completion of educational credits/units regarding attorney professional responsibility is preferred but not required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Admissions Annual Salary Range: $97,336 - $129,781 FLSA Exempt / Non-Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: This is a 24-month limited term position but may become a permanent position based upon operational needs.The role will include all medical benefits, vacation, and sick time. For a full list of benefits visit:https://www.calbar.ca.gov/About-Us/Careers/Benefits. Admissions seeks an experienced recruiter to recruit proctors for our examinations. The successful candidate will collaborate with department managers and supervisors and proactively identify future hiring needs. The recruiter will invite, evaluate, and refer candidates for seasonal proctor positions to help administer the California Bar Examination through job boards, websites, employee referrals, and other sourcing methods. This position will promote job openings and screen applications before forwarding to an external agency. The recruiter will contact candidates to ensure that they meet the requirements for the role and appropriately assign them to proctor roles in an efficient and effective manner. The recruiter will help develop proctor training and onboarding. Job duties include, but are not limited to, the following: Design and implement a recruiting strategy Perform job and task analysis to document job requirements and objectives Source and recruit candidates Screen candidate job applications Provide analytical and well documented recruiting reports to management Use internal database to assign & track proctors Track proctor referrals to ensure that incentives are properly assessed and paid Develop timeline to ensure proctor positions are filled timely Ensure time logs are received, confirmed for accuracy, and submitted to an external agency for processing Create orientation, training, and onboarding material for proctors to better understand their role prior to being hired Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required.
Mar 04, 2023
Full Time
Job Description Office of Admissions Annual Salary Range: $97,336 - $129,781 FLSA Exempt / Non-Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: This is a 24-month limited term position but may become a permanent position based upon operational needs.The role will include all medical benefits, vacation, and sick time. For a full list of benefits visit:https://www.calbar.ca.gov/About-Us/Careers/Benefits. Admissions seeks an experienced recruiter to recruit proctors for our examinations. The successful candidate will collaborate with department managers and supervisors and proactively identify future hiring needs. The recruiter will invite, evaluate, and refer candidates for seasonal proctor positions to help administer the California Bar Examination through job boards, websites, employee referrals, and other sourcing methods. This position will promote job openings and screen applications before forwarding to an external agency. The recruiter will contact candidates to ensure that they meet the requirements for the role and appropriately assign them to proctor roles in an efficient and effective manner. The recruiter will help develop proctor training and onboarding. Job duties include, but are not limited to, the following: Design and implement a recruiting strategy Perform job and task analysis to document job requirements and objectives Source and recruit candidates Screen candidate job applications Provide analytical and well documented recruiting reports to management Use internal database to assign & track proctors Track proctor referrals to ensure that incentives are properly assessed and paid Develop timeline to ensure proctor positions are filled timely Ensure time logs are received, confirmed for accuracy, and submitted to an external agency for processing Create orientation, training, and onboarding material for proctors to better understand their role prior to being hired Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Admissions Annual Salary Range: $97,336 - $129,781 FLSA Exempt / Non-Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: This is a 24-month limited term position but may become a permanent position based upon operational needs.The role will include all medical benefits, vacation, and sick time. For a full list of benefits visit:https://www.calbar.ca.gov/About-Us/Careers/Benefits. Admissions seeks an experienced recruiter to recruit proctors for our examinations. The successful candidate will collaborate with department managers and supervisors and proactively identify future hiring needs. The recruiter will invite, evaluate, and refer candidates for seasonal proctor positions to help administer the California Bar Examination through job boards, websites, employee referrals, and other sourcing methods. This position will promote job openings and screen applications before forwarding to an external agency. The recruiter will contact candidates to ensure that they meet the requirements for the role and appropriately assign them to proctor roles in an efficient and effective manner. The recruiter will help develop proctor training and onboarding. Job duties include, but are not limited to, the following: Design and implement a recruiting strategy Perform job and task analysis to document job requirements and objectives Source and recruit candidates Screen candidate job applications Provide analytical and well documented recruiting reports to management Use internal database to assign & track proctors Track proctor referrals to ensure that incentives are properly assessed and paid Develop timeline to ensure proctor positions are filled timely Ensure time logs are received, confirmed for accuracy, and submitted to an external agency for processing Create orientation, training, and onboarding material for proctors to better understand their role prior to being hired Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required.
Mar 04, 2023
Full Time
Job Description Office of Admissions Annual Salary Range: $97,336 - $129,781 FLSA Exempt / Non-Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: This is a 24-month limited term position but may become a permanent position based upon operational needs.The role will include all medical benefits, vacation, and sick time. For a full list of benefits visit:https://www.calbar.ca.gov/About-Us/Careers/Benefits. Admissions seeks an experienced recruiter to recruit proctors for our examinations. The successful candidate will collaborate with department managers and supervisors and proactively identify future hiring needs. The recruiter will invite, evaluate, and refer candidates for seasonal proctor positions to help administer the California Bar Examination through job boards, websites, employee referrals, and other sourcing methods. This position will promote job openings and screen applications before forwarding to an external agency. The recruiter will contact candidates to ensure that they meet the requirements for the role and appropriately assign them to proctor roles in an efficient and effective manner. The recruiter will help develop proctor training and onboarding. Job duties include, but are not limited to, the following: Design and implement a recruiting strategy Perform job and task analysis to document job requirements and objectives Source and recruit candidates Screen candidate job applications Provide analytical and well documented recruiting reports to management Use internal database to assign & track proctors Track proctor referrals to ensure that incentives are properly assessed and paid Develop timeline to ensure proctor positions are filled timely Ensure time logs are received, confirmed for accuracy, and submitted to an external agency for processing Create orientation, training, and onboarding material for proctors to better understand their role prior to being hired Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required.
CITY OF PETALUMA, CA
Petaluma, California, United States
Summary/Class Characteristics The City of Petaluma is hiring for up to four positions in the roles of Management Analyst I/II and Senior Management Analyst. This recruitment process will establish a list of eligible candidates for available roles across our Community Development, Police, and Public Works & Utilities Departments. Read on to learn more about the skills and characteristics we're looking for in potential candidates, as well as examples of the kinds of projects you might tackle in each department. The Job Management Analysts are the professionals responsible for providing administrative, budgetary, and operational support to various city departments. This position requires the incumbent to analyze programmatic practices and procedures, recommend improvements, and conduct needs assessments, feasibility studies, and evaluations for assigned projects and programs. The end goal is to improve the City’s effectiveness in serving its residents in every department. At the City of Petaluma, Management Analysts play an integral role within our organization's infrastructure. We're searching for dynamic individuals who embrace the opportunity to take calculated risks, carrying the confidence to voice their ideas, and the skills to see them through to fruition. The selected Analysts will also be granted the opportunity to join the City's Management Analyst Team - an interdepartmental group of analysts that works on initiatives related to organizational innovation, process improvements, and other special assignments. The opportunity to engage in this cohort provides a unique platform for professional growth, fostering a wider perspective and enhancing experiences. Our Management Analysts are more than employees - they are change-makers, innovators, and collaborators. We invite you to become a part of our mission to shape the future of Petaluma. Management Analyst Tiers: There are three tiers to the Management Analyst role with varying levels of responsibility. As a flexibly-staffed position, the Management Analyst I serves as the entry-level role, focusing on gaining experience and working under supervision. The Management Analyst II is the experienced journey-level role, handling more complex tasks with greater autonomy. Both positions may develop specialized areas such as budget/finance, information technology systems, and executive management support. Candidates hired at the Management Analyst I level may be promoted to Management Analyst II after meeting the additional job requirements. The Senior Management Analyst will perform a wide variety of complex and diverse advanced level administrative, financial, systems, statistical, personnel and other management analyses for an assigned department, division, or program; perform responsible professional assignments such as budget, contract administration, grant administration, legislative monitoring and regulatory compliance; and serve as advisor to the department’s management team. The Ideal Candidate The ideal candidates possess an intrinsic curiosity and aptitude for research. They have a proven track record in collecting and interpreting data to inform and shape citywide projects and initiatives. Possessing critical thinking skills is imperative, as these professionals are tasked with making significant contributions to strategic planning and decision-making processes. Candidates must demonstrate exceptional verbal and written communication abilities and showcase exemplary skills in project planning and management. Their communication expertise should extend beyond merely sharing information - we need individuals capable of influencing, persuading, and building consensus among various stakeholders. We value a spirit of collaboration within our team, so it's essential that our Management Analysts thrive in a cooperative environment. They should be adept at building robust relationships with a variety of individuals, from leadership figures to the staff who are on the front lines of our city's operations. Currently, we are looking to fill up to four vacancies across three departments. Here's a brief overview of the openings and potential projects for these roles: Community Development Department Position: (1) Senior Management Analyst or (1) Management Analyst I/II Example Projects: Develop and maintain a comprehensive data dashboard for the department Manage and optimize the Customer Relationship Management (CRM) database Monitor and update the Department's strategic plan Police Department Position: (1) Limited Term Management Analyst I/II Example Projects: Lead the process for achieving Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation for the department Conduct an Organizational Assessment in partnership with the Center for Public Safety Management (CPSM) Develop the department's Annual Report and Strategic Plan Public Works & Utilities Department Positions: (1) Senior Management Analyst or (1) Management Analyst I/II and (1) Management Analyst I/II Example Projects: Implement and maintain project management software and data tracking metrics Assist in implementing the department's Strategic Plan Support the development and management of the department's operational budget and Capital Improvement Program (CIP) budget Placement in these positions will be dependent on both professional and personal experience. As part of our team, you'll be assigned to a specific department, but you'll also collaborate with other management analysts across different departments to focus on crucial management, budgeting, communication, and analytics tasks that drive the success of our city. Why Petaluma? In Petaluma, we merge the idyllic charm of rural life with the dynamism of urban living, offering a vibrant cultural, outdoor, and gastronomic scene. Our City sits on the Petaluma River, speckled in summer with small crafts and paddleboards, between rolling hills that help to create the Petaluma Gap AVA. Residents enjoy unparalleled natural beauty a long with deep engagement with their community - making work in city government vibrant and meaningful. Across ages and industries , Petalumans cherish their city and strive to make it the best possible place to call home. The City of Petaluma , led by City Manager Peggy Flynn, aims to be a top-tier local government employer in the Bay Area . By joining our team, you will not only help to improve the lives of our community’s residents but p lay an active role in programs like our holistic approach to homelessness , DEIB initiatives that bring more voices to the table , and ambitious climate goals which we can achieve in partnership with nonprofits, businesses, and everyday Petalumans . Together, we can honor everything that is wonderful about Petaluma’s past while laying a strong foundation for a n equitable, innovative, and climate ready future . Innovations in Local Government Here are just a few reasons why Petaluma is an exceptional place to contribute your skills and talents: Holistic Solutions for Homelessness: In Petaluma, you will be part of a team dedicated to creating a better future for our most vulnerable citizens. Through our "Pathway to Housing" initiative, we tackle homelessness comprehensively. We believe in building bridges, offering tailored services, and fostering an environment where every person's unique journey is respected and supported. Commitment to Diversity, Equity, Inclusion, and Belonging : We cherish diversity and strive for inclusivity in all our endeavors . We recognize the need for continuous dialogue on systemic issues, and we're committed to making positive changes through our citywide Diversity, Equity, Inclusion, and Belonging Initiatives. In Petaluma, you'll be part of a team that values every individual, encourages diverse viewpoints, and believes in creating a community where everyone feels a sense of belonging. Ambitious Climate Goals : By joining Petaluma's team, you become a key player in our ambitious goal of carbon neutrality by 2030. Through our "Climate Ready 2030" initiative, we tackle climate change head-on, embracing sustainable practices and promoting green solutions. You will have the chance to make an impact, helping to shape our city's environmental future and mak e a tangible difference in the global fight against climate change. Summary: Management Analyst I/II and Senior Management Analyst positions perform a variety of complex and advanced level administrative, financial, systems, statistical, personnel, and other management analyses for an assigned department, division, or program. They conduct tasks such as budget preparation, contract administration, grant administration, legislative monitoring, and regulatory compliance. Both positions provide professional support in the development, implementation, and management of a department's programs. While the Management Analyst I/II learns and performs tasks with growing independence, the Senior Management Analyst serves as an advisor to the department’s management team and undertakes more complex duties, potentially including direct supervision over assigned personnel. Class Characteristics: The Management Analyst I/II and Senior Management Analyst positions belong to the Management Analyst series and differ in terms of the level of responsibility, complexity of duties, and independence of action. The Management Analyst I/II is a flexible role that evolves as the individual gains experience, covering both entry-level (I) and journey-level (II) tasks. On the other hand, the Senior Management Analyst is an advanced journey level class distinguished by the more difficult and complex duties it performs, which may include providing direct supervision over assigned personnel. Both roles operate under the supervision of a higher-level manager or department director, with the Senior Management Analyst exhibiting greater independence and responsibility. Compensation & Benefits Salary Range: Depending on the tier, between $75,587 and $116,313 annually. Salary Schedule Management Analyst I - $75,587 - $91,832 Management Analyst II - $86,902 to $105,643 Senior Management Analyst - $95,700 to $116,313 In addition to the salary listed above, t he City offers a range of exceptional benefits, including: CALPERS Retirement Plan A variety of medical, dental, vision and other insurance plans for you and your family to choose from Generous vacation, sick, and administrative leave (Senior Management Analyst) 8 weeks of Paid Parental Leave (PPL) for eligible employees Flexible workweek, including 4/10 schedules with Fridays off Remote work policy that encourages a healthy work/life balance A real commitment to Diversity, Equity, Inclusion & Belonging initiatives Health and wellness reimbursements Public Service Loan Forgiveness (PSLF) eligibility Professional development opportunities for continued education and growth , including a Management Analyst Team that fosters a collaborative culture across departments and creates leadership opport unities for those in the Management Analyst role A warm, innovative culture rooted in love for our community Free fares for Petaluma Transit as an employee For more specific information look at the Memorandum of Understanding and Employee Benefits . Paid Parental Leave At the City of Petaluma, we deeply value our employees and understand that balancing professional commitments with personal life, especially during significant moments like welcoming a new child, is paramount. That's why we offer a robust Paid Parental Leave (PPL) policy, providing our eligible employees up to 8 weeks or 320 hours of paid leave. This ensures that you have the time and space you need to bond with your new family member without financial strain. Supporting our employees in work and life is a top priority! Remote Work Policy Welcome to the future of work with the City of Petaluma's flexible Remote Work Policy. Immerse yourself in a work-life balance that embraces the beauty and convenience of Petaluma and its surroundings, all while being a part of a dedicated city-wide team providing essential services. With us, you have the opportunity to perform your job duties in a way that best suits your lifestyle and enhances your productivity. Our commitment lies in boosting employee morale, improving productivity, and reducing environmental impacts. Note: Employee would need supervisor approval. Public Service Loan Forgiveness (PSLF) Program Employer Looking for an opportunity to serve your community while managing your student loans? The City of Petaluma is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. This federal program lightens your financial load by offering loan forgiveness after 10 years of service in the public sector. Tentative Timeline: First Review: July 6 th , 2023 Screening Interviews Completed by: July 14 th , 2023 1 st Panel Interviews: Week of July 31 st , 2023 - August 4 th , 2023 Departmental Interviews: Weeks of August 14 th , 2023 - August 18 th , 2023 and August 21 st , 2023 - August 25 th , 2023 Duties The successful candidate for either the Management Analyst I/II or the Senior Management Analyst role will undertake a wide array of duties. They will assist in or coordinate the preparation, development, monitoring, and administration of department or division operating, multi-year, and/or capital improvement budgets. A major part of their role involves researching, evaluating, and preparing statistical, financial, demographic, and operational data used in reports, studies, surveys, and analyses; they'll also be responsible for maintaining and tracking key quality measures for the assigned department. Tracking and researching pending legislation and/or regulations to identify impacts on department programs and activities are also part of the role. These roles serve as a liaison between outside organizations and the City, providing professional guidance and interpretation of City policies and procedures. They also participate in the development and implementation of departmental strategic plans. They will be involved in special studies or projects, producing corresponding documentation and technical reports, and may assist with or manage the revision and development of fees, contracts, leases, and compliance with City and department procedures, policies, and pertinent laws, regulations, and ordinances. The successful candidate will assist in or develop and analyze departmental policies, procedures, and systems; recommend goals and objectives, and prepare or submit regulatory reports. They will research grant opportunities, prepare grant proposals, monitor and administer grants, and potentially oversee the monitoring of consultants and contractors, administering contracts. Additionally, the candidate will evaluate departmental, division, and/or program operations and activities; measure performance; recommend improvements and modifications; prepare associated reports on operations and activities. They will also represent departmental and City interests on committees, outside organizations, and at staff subcommittees as necessary, coordinating technical support activities with other departments, divisions, and outside agencies. For the Senior Management Analyst, duties also include planning, prioritizing, and reviewing the work of professional, technical, and administrative support staff assigned to support daily operations of the department, as well as developing schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Skills/Abilities: The role requires the ability to research, analyze, and develop recommendations for the resolution and/or improvement of technical and administrative issues within the assigned department. The successful candidate will need to work with and maintain the confidentiality of information and perform professional analytical work in support of assigned department and programs. The ability to identify, research, and respond to routine or complex questions from other City departments, outside agencies, and the public is important, as is the ability to prepare and present technical reports, requests for proposal, contracts, and agreements. The candidate must be able to interpret, understand, and apply federal, state, local, and department policies, procedures, and regulations, and analyze financial data, fiscal, and actuarial reports. The role requires participation in the conduct, preparation, and presentation of special studies related to assigned operations. For the Senior Management Analyst position, the ability to train and provide project direction, as well as supervise, train, and evaluate assigned staff is also needed. The successful candidate will be able to utilize sound judgment to make decisions in the course of work and apply innovation to problem-solving, adapting to new and changing circumstances. They should provide leadership when necessary to effect departmental goals, apply principles of teamwork, operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Finally, the ability to communicate clearly and concisely, both orally and in writing, and to establish and maintain effective working relationships with those contacted in the course of work is paramount. Qualifications Knowledge Required for All Positions: Principles and practices of organization and administration. Principles, practices, and procedures of technical report writing and statistical and graphical presentation methods. Principles and procedures of financial record keeping and reporting. Principles of project and contract management. Principles and practices of business writing. Office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases. Additional Knowledge Required for Management Analyst II and Senior Management Analyst: Principles and practices of municipal budget development, analysis, and administration. Principles and practices of grant development and administration. Programs, processes, and structure of the assigned department. Principles of continuous process improvement and key quality measurement tracking. Pertinent federal, state, local laws, ordinances, and rules, as well as legislative and regulatory processes. Principles and practices of supervision. For both the Management Analyst II and Senior Management Analyst roles, a deep understanding of these areas is essential for successfully performing the duties associated with each role. Education & Experience Applicants may have some of the qualifications below, or may have a combination of equivalent experience and education that provide the required knowledge for the role . Education : A Bachelor’s degree from an accredited college or university, majoring in Public or Business Administration, Political Science, Finance, or in a closely related field is required. Graduate course work or a Master’s Degree in Public Administration , Business Administration or closely related field is desirable. Experience: Management Analyst I: Some experience working for a municipal agency that would familiarize the individual with administrative operation, i.e., as an administrative intern or college field work/class study program is desirable. No professional experience is required. Management Analyst II: A minimum of two years of full-time professional experience in Public or Business Administration is required. Senior Management Analyst: Four years of progressive experience in municipal government; preferably administrative experience involving the analysis of comprehensive administrative concerns, development of policies and procedures and managing an administrative activity including budget preparation responsibilities. Physical Demands and Working Environment In the course of fulfilling the job responsibilities, employees will frequently be expected to engage in activities such as sitting, standing, and short distance walking. Regular use of a computer keyboard and mouse is necessary, alongside performing fine motor tasks that require using hands for feeling, handling, or fingering objects. Activities involving reaching with hands and arms, and verbal communication both in person and over the telephone are common. Occasionally, employees might need to lift or move objects weighing up to 25 pounds. The job demands specific vision skills, including close vision for reading and working on a computer, along with the capacity to adjust visual focus as needed. The typical working environment for this job is an office setting, characterized by a moderate noise level. The City of Petaluma offers a wide-ranging, comprehensive benefit package including CalPERS retirement, medical, dental, vision, life, LTD, etc. For moreinformation regarding the benefits associated with this position, visit our website: https://cityofpetaluma.org/employee-benefits-information/ Closing Date/Time: Continuous
Jun 06, 2023
Full Time
Summary/Class Characteristics The City of Petaluma is hiring for up to four positions in the roles of Management Analyst I/II and Senior Management Analyst. This recruitment process will establish a list of eligible candidates for available roles across our Community Development, Police, and Public Works & Utilities Departments. Read on to learn more about the skills and characteristics we're looking for in potential candidates, as well as examples of the kinds of projects you might tackle in each department. The Job Management Analysts are the professionals responsible for providing administrative, budgetary, and operational support to various city departments. This position requires the incumbent to analyze programmatic practices and procedures, recommend improvements, and conduct needs assessments, feasibility studies, and evaluations for assigned projects and programs. The end goal is to improve the City’s effectiveness in serving its residents in every department. At the City of Petaluma, Management Analysts play an integral role within our organization's infrastructure. We're searching for dynamic individuals who embrace the opportunity to take calculated risks, carrying the confidence to voice their ideas, and the skills to see them through to fruition. The selected Analysts will also be granted the opportunity to join the City's Management Analyst Team - an interdepartmental group of analysts that works on initiatives related to organizational innovation, process improvements, and other special assignments. The opportunity to engage in this cohort provides a unique platform for professional growth, fostering a wider perspective and enhancing experiences. Our Management Analysts are more than employees - they are change-makers, innovators, and collaborators. We invite you to become a part of our mission to shape the future of Petaluma. Management Analyst Tiers: There are three tiers to the Management Analyst role with varying levels of responsibility. As a flexibly-staffed position, the Management Analyst I serves as the entry-level role, focusing on gaining experience and working under supervision. The Management Analyst II is the experienced journey-level role, handling more complex tasks with greater autonomy. Both positions may develop specialized areas such as budget/finance, information technology systems, and executive management support. Candidates hired at the Management Analyst I level may be promoted to Management Analyst II after meeting the additional job requirements. The Senior Management Analyst will perform a wide variety of complex and diverse advanced level administrative, financial, systems, statistical, personnel and other management analyses for an assigned department, division, or program; perform responsible professional assignments such as budget, contract administration, grant administration, legislative monitoring and regulatory compliance; and serve as advisor to the department’s management team. The Ideal Candidate The ideal candidates possess an intrinsic curiosity and aptitude for research. They have a proven track record in collecting and interpreting data to inform and shape citywide projects and initiatives. Possessing critical thinking skills is imperative, as these professionals are tasked with making significant contributions to strategic planning and decision-making processes. Candidates must demonstrate exceptional verbal and written communication abilities and showcase exemplary skills in project planning and management. Their communication expertise should extend beyond merely sharing information - we need individuals capable of influencing, persuading, and building consensus among various stakeholders. We value a spirit of collaboration within our team, so it's essential that our Management Analysts thrive in a cooperative environment. They should be adept at building robust relationships with a variety of individuals, from leadership figures to the staff who are on the front lines of our city's operations. Currently, we are looking to fill up to four vacancies across three departments. Here's a brief overview of the openings and potential projects for these roles: Community Development Department Position: (1) Senior Management Analyst or (1) Management Analyst I/II Example Projects: Develop and maintain a comprehensive data dashboard for the department Manage and optimize the Customer Relationship Management (CRM) database Monitor and update the Department's strategic plan Police Department Position: (1) Limited Term Management Analyst I/II Example Projects: Lead the process for achieving Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation for the department Conduct an Organizational Assessment in partnership with the Center for Public Safety Management (CPSM) Develop the department's Annual Report and Strategic Plan Public Works & Utilities Department Positions: (1) Senior Management Analyst or (1) Management Analyst I/II and (1) Management Analyst I/II Example Projects: Implement and maintain project management software and data tracking metrics Assist in implementing the department's Strategic Plan Support the development and management of the department's operational budget and Capital Improvement Program (CIP) budget Placement in these positions will be dependent on both professional and personal experience. As part of our team, you'll be assigned to a specific department, but you'll also collaborate with other management analysts across different departments to focus on crucial management, budgeting, communication, and analytics tasks that drive the success of our city. Why Petaluma? In Petaluma, we merge the idyllic charm of rural life with the dynamism of urban living, offering a vibrant cultural, outdoor, and gastronomic scene. Our City sits on the Petaluma River, speckled in summer with small crafts and paddleboards, between rolling hills that help to create the Petaluma Gap AVA. Residents enjoy unparalleled natural beauty a long with deep engagement with their community - making work in city government vibrant and meaningful. Across ages and industries , Petalumans cherish their city and strive to make it the best possible place to call home. The City of Petaluma , led by City Manager Peggy Flynn, aims to be a top-tier local government employer in the Bay Area . By joining our team, you will not only help to improve the lives of our community’s residents but p lay an active role in programs like our holistic approach to homelessness , DEIB initiatives that bring more voices to the table , and ambitious climate goals which we can achieve in partnership with nonprofits, businesses, and everyday Petalumans . Together, we can honor everything that is wonderful about Petaluma’s past while laying a strong foundation for a n equitable, innovative, and climate ready future . Innovations in Local Government Here are just a few reasons why Petaluma is an exceptional place to contribute your skills and talents: Holistic Solutions for Homelessness: In Petaluma, you will be part of a team dedicated to creating a better future for our most vulnerable citizens. Through our "Pathway to Housing" initiative, we tackle homelessness comprehensively. We believe in building bridges, offering tailored services, and fostering an environment where every person's unique journey is respected and supported. Commitment to Diversity, Equity, Inclusion, and Belonging : We cherish diversity and strive for inclusivity in all our endeavors . We recognize the need for continuous dialogue on systemic issues, and we're committed to making positive changes through our citywide Diversity, Equity, Inclusion, and Belonging Initiatives. In Petaluma, you'll be part of a team that values every individual, encourages diverse viewpoints, and believes in creating a community where everyone feels a sense of belonging. Ambitious Climate Goals : By joining Petaluma's team, you become a key player in our ambitious goal of carbon neutrality by 2030. Through our "Climate Ready 2030" initiative, we tackle climate change head-on, embracing sustainable practices and promoting green solutions. You will have the chance to make an impact, helping to shape our city's environmental future and mak e a tangible difference in the global fight against climate change. Summary: Management Analyst I/II and Senior Management Analyst positions perform a variety of complex and advanced level administrative, financial, systems, statistical, personnel, and other management analyses for an assigned department, division, or program. They conduct tasks such as budget preparation, contract administration, grant administration, legislative monitoring, and regulatory compliance. Both positions provide professional support in the development, implementation, and management of a department's programs. While the Management Analyst I/II learns and performs tasks with growing independence, the Senior Management Analyst serves as an advisor to the department’s management team and undertakes more complex duties, potentially including direct supervision over assigned personnel. Class Characteristics: The Management Analyst I/II and Senior Management Analyst positions belong to the Management Analyst series and differ in terms of the level of responsibility, complexity of duties, and independence of action. The Management Analyst I/II is a flexible role that evolves as the individual gains experience, covering both entry-level (I) and journey-level (II) tasks. On the other hand, the Senior Management Analyst is an advanced journey level class distinguished by the more difficult and complex duties it performs, which may include providing direct supervision over assigned personnel. Both roles operate under the supervision of a higher-level manager or department director, with the Senior Management Analyst exhibiting greater independence and responsibility. Compensation & Benefits Salary Range: Depending on the tier, between $75,587 and $116,313 annually. Salary Schedule Management Analyst I - $75,587 - $91,832 Management Analyst II - $86,902 to $105,643 Senior Management Analyst - $95,700 to $116,313 In addition to the salary listed above, t he City offers a range of exceptional benefits, including: CALPERS Retirement Plan A variety of medical, dental, vision and other insurance plans for you and your family to choose from Generous vacation, sick, and administrative leave (Senior Management Analyst) 8 weeks of Paid Parental Leave (PPL) for eligible employees Flexible workweek, including 4/10 schedules with Fridays off Remote work policy that encourages a healthy work/life balance A real commitment to Diversity, Equity, Inclusion & Belonging initiatives Health and wellness reimbursements Public Service Loan Forgiveness (PSLF) eligibility Professional development opportunities for continued education and growth , including a Management Analyst Team that fosters a collaborative culture across departments and creates leadership opport unities for those in the Management Analyst role A warm, innovative culture rooted in love for our community Free fares for Petaluma Transit as an employee For more specific information look at the Memorandum of Understanding and Employee Benefits . Paid Parental Leave At the City of Petaluma, we deeply value our employees and understand that balancing professional commitments with personal life, especially during significant moments like welcoming a new child, is paramount. That's why we offer a robust Paid Parental Leave (PPL) policy, providing our eligible employees up to 8 weeks or 320 hours of paid leave. This ensures that you have the time and space you need to bond with your new family member without financial strain. Supporting our employees in work and life is a top priority! Remote Work Policy Welcome to the future of work with the City of Petaluma's flexible Remote Work Policy. Immerse yourself in a work-life balance that embraces the beauty and convenience of Petaluma and its surroundings, all while being a part of a dedicated city-wide team providing essential services. With us, you have the opportunity to perform your job duties in a way that best suits your lifestyle and enhances your productivity. Our commitment lies in boosting employee morale, improving productivity, and reducing environmental impacts. Note: Employee would need supervisor approval. Public Service Loan Forgiveness (PSLF) Program Employer Looking for an opportunity to serve your community while managing your student loans? The City of Petaluma is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. This federal program lightens your financial load by offering loan forgiveness after 10 years of service in the public sector. Tentative Timeline: First Review: July 6 th , 2023 Screening Interviews Completed by: July 14 th , 2023 1 st Panel Interviews: Week of July 31 st , 2023 - August 4 th , 2023 Departmental Interviews: Weeks of August 14 th , 2023 - August 18 th , 2023 and August 21 st , 2023 - August 25 th , 2023 Duties The successful candidate for either the Management Analyst I/II or the Senior Management Analyst role will undertake a wide array of duties. They will assist in or coordinate the preparation, development, monitoring, and administration of department or division operating, multi-year, and/or capital improvement budgets. A major part of their role involves researching, evaluating, and preparing statistical, financial, demographic, and operational data used in reports, studies, surveys, and analyses; they'll also be responsible for maintaining and tracking key quality measures for the assigned department. Tracking and researching pending legislation and/or regulations to identify impacts on department programs and activities are also part of the role. These roles serve as a liaison between outside organizations and the City, providing professional guidance and interpretation of City policies and procedures. They also participate in the development and implementation of departmental strategic plans. They will be involved in special studies or projects, producing corresponding documentation and technical reports, and may assist with or manage the revision and development of fees, contracts, leases, and compliance with City and department procedures, policies, and pertinent laws, regulations, and ordinances. The successful candidate will assist in or develop and analyze departmental policies, procedures, and systems; recommend goals and objectives, and prepare or submit regulatory reports. They will research grant opportunities, prepare grant proposals, monitor and administer grants, and potentially oversee the monitoring of consultants and contractors, administering contracts. Additionally, the candidate will evaluate departmental, division, and/or program operations and activities; measure performance; recommend improvements and modifications; prepare associated reports on operations and activities. They will also represent departmental and City interests on committees, outside organizations, and at staff subcommittees as necessary, coordinating technical support activities with other departments, divisions, and outside agencies. For the Senior Management Analyst, duties also include planning, prioritizing, and reviewing the work of professional, technical, and administrative support staff assigned to support daily operations of the department, as well as developing schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Skills/Abilities: The role requires the ability to research, analyze, and develop recommendations for the resolution and/or improvement of technical and administrative issues within the assigned department. The successful candidate will need to work with and maintain the confidentiality of information and perform professional analytical work in support of assigned department and programs. The ability to identify, research, and respond to routine or complex questions from other City departments, outside agencies, and the public is important, as is the ability to prepare and present technical reports, requests for proposal, contracts, and agreements. The candidate must be able to interpret, understand, and apply federal, state, local, and department policies, procedures, and regulations, and analyze financial data, fiscal, and actuarial reports. The role requires participation in the conduct, preparation, and presentation of special studies related to assigned operations. For the Senior Management Analyst position, the ability to train and provide project direction, as well as supervise, train, and evaluate assigned staff is also needed. The successful candidate will be able to utilize sound judgment to make decisions in the course of work and apply innovation to problem-solving, adapting to new and changing circumstances. They should provide leadership when necessary to effect departmental goals, apply principles of teamwork, operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Finally, the ability to communicate clearly and concisely, both orally and in writing, and to establish and maintain effective working relationships with those contacted in the course of work is paramount. Qualifications Knowledge Required for All Positions: Principles and practices of organization and administration. Principles, practices, and procedures of technical report writing and statistical and graphical presentation methods. Principles and procedures of financial record keeping and reporting. Principles of project and contract management. Principles and practices of business writing. Office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases. Additional Knowledge Required for Management Analyst II and Senior Management Analyst: Principles and practices of municipal budget development, analysis, and administration. Principles and practices of grant development and administration. Programs, processes, and structure of the assigned department. Principles of continuous process improvement and key quality measurement tracking. Pertinent federal, state, local laws, ordinances, and rules, as well as legislative and regulatory processes. Principles and practices of supervision. For both the Management Analyst II and Senior Management Analyst roles, a deep understanding of these areas is essential for successfully performing the duties associated with each role. Education & Experience Applicants may have some of the qualifications below, or may have a combination of equivalent experience and education that provide the required knowledge for the role . Education : A Bachelor’s degree from an accredited college or university, majoring in Public or Business Administration, Political Science, Finance, or in a closely related field is required. Graduate course work or a Master’s Degree in Public Administration , Business Administration or closely related field is desirable. Experience: Management Analyst I: Some experience working for a municipal agency that would familiarize the individual with administrative operation, i.e., as an administrative intern or college field work/class study program is desirable. No professional experience is required. Management Analyst II: A minimum of two years of full-time professional experience in Public or Business Administration is required. Senior Management Analyst: Four years of progressive experience in municipal government; preferably administrative experience involving the analysis of comprehensive administrative concerns, development of policies and procedures and managing an administrative activity including budget preparation responsibilities. Physical Demands and Working Environment In the course of fulfilling the job responsibilities, employees will frequently be expected to engage in activities such as sitting, standing, and short distance walking. Regular use of a computer keyboard and mouse is necessary, alongside performing fine motor tasks that require using hands for feeling, handling, or fingering objects. Activities involving reaching with hands and arms, and verbal communication both in person and over the telephone are common. Occasionally, employees might need to lift or move objects weighing up to 25 pounds. The job demands specific vision skills, including close vision for reading and working on a computer, along with the capacity to adjust visual focus as needed. The typical working environment for this job is an office setting, characterized by a moderate noise level. The City of Petaluma offers a wide-ranging, comprehensive benefit package including CalPERS retirement, medical, dental, vision, life, LTD, etc. For moreinformation regarding the benefits associated with this position, visit our website: https://cityofpetaluma.org/employee-benefits-information/ Closing Date/Time: Continuous
City of San Rafael, CA
San Rafael, CA, United States
SENIOR MANAGEMENT ANALYST I/II: Level I: $7,677 - $9,332 per month Level II: $9,141 - $11,111 per month FIXED-TERM/EXEMPT:$8,250 - $12,798 per month (Placement at salary level for both positions dependent upon experience/qualifications) Plus excellent benefits The City is recruiting to fill two Senior Management Analyst vacancies, one regular position in our Public Works department, and one position in our Economic Development Department that can be filled as regular or fixed-term. Both positions are at-will. APPLICATION DEADLINE: Apply by Monday, June 19, 2023, for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael is hiring to fill full-time Senior Management Analyst roles in our Public Works Department (regular/exempt) and in our Economic Development Department (may be regular/exempt or fixed-term/exempt). Bothpositions are "at will"and employment may be terminated with or without cause or notice, at any time by the City of San Rafael. These positions provide advanced staff level assistance to executive or other management level staff, performing a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. The Senior Management Analyst I/II will conduct operational and fiscal analysis, budget review and analysis, and other complex analyses and reports. An example of an analyst project that you will be involved in is to develop a 5-year capital plan or outreach to local businesses. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Creates, produces, and edits Department and/or City publications including a newsletter, annual report, and other informational publications. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Conducts community outreach and civic engagement events. May provide support to the City's labor negotiating team. May assist the department director in personnel-related departmental issues. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires) : Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See the complete Senior Management Analyst I/IIJob Description here . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, the successful candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20380291 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement (May 2023).pdf Benefits Senior Management Analyst I or II Benefits : The City of San Rafael offers an attractive compensation and benefits program. Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $714.43 Employee+1 - $1,428.85 Employee+Family - $1,857.51; Waive Coverage $714.43 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance (SDI): Mid-Management Employees at the City of San Rafael do not participate in SDI and are, therefore, not eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees Work Week: 37.5 hours per week/7.5 hours per day - Exempt FIXED-TERM/EXEMPT: The City of San Rafael offers an attractive compensation and benefits program. Retirement:Participation in PARS (Public Agency Retirement System). Employer contribution of 3.75% and employee contribution of 3.75% of their salary to the retirement plan. Health Insurance:Full flex cafeteria plan which can be applied to a health plan: Employee Only - $634.57; Employee + 1 - $1,269.13; Employee Family - $1,649.88. Dental Insurance: Fully paid for employee plus dependents Vision Insurance: Fully paid for employee plus dependents Sick Leave:Twelve (12) days of paid sick leave per year. Pro-rated based on hire date. Vacation Leave: Ten (10) days per year. Pro-rated based on hire date. Employee may accrue a maximum of 200 hours of vacation. Administrative Leave: Ten (10) days per calendar year. Pro-rated based on hire date. Other Leave: Twelve (12) City holidays and one (1) floating holiday. Employee Assistance Program (EAP): Available to employee and family members. 457 Deferred Comp: Employee participation optional. Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance (SDI): Fixed-Term employees do not participate in SDI and are, therefore, not eligible to receive SDI benefits. At Will: Fixed Term employees are "at will" employees Work Week: 37.5 hours per week/ 7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
May 06, 2023
SENIOR MANAGEMENT ANALYST I/II: Level I: $7,677 - $9,332 per month Level II: $9,141 - $11,111 per month FIXED-TERM/EXEMPT:$8,250 - $12,798 per month (Placement at salary level for both positions dependent upon experience/qualifications) Plus excellent benefits The City is recruiting to fill two Senior Management Analyst vacancies, one regular position in our Public Works department, and one position in our Economic Development Department that can be filled as regular or fixed-term. Both positions are at-will. APPLICATION DEADLINE: Apply by Monday, June 19, 2023, for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael is hiring to fill full-time Senior Management Analyst roles in our Public Works Department (regular/exempt) and in our Economic Development Department (may be regular/exempt or fixed-term/exempt). Bothpositions are "at will"and employment may be terminated with or without cause or notice, at any time by the City of San Rafael. These positions provide advanced staff level assistance to executive or other management level staff, performing a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. The Senior Management Analyst I/II will conduct operational and fiscal analysis, budget review and analysis, and other complex analyses and reports. An example of an analyst project that you will be involved in is to develop a 5-year capital plan or outreach to local businesses. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Creates, produces, and edits Department and/or City publications including a newsletter, annual report, and other informational publications. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Conducts community outreach and civic engagement events. May provide support to the City's labor negotiating team. May assist the department director in personnel-related departmental issues. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires) : Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See the complete Senior Management Analyst I/IIJob Description here . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, the successful candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20380291 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement (May 2023).pdf Benefits Senior Management Analyst I or II Benefits : The City of San Rafael offers an attractive compensation and benefits program. Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $714.43 Employee+1 - $1,428.85 Employee+Family - $1,857.51; Waive Coverage $714.43 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance (SDI): Mid-Management Employees at the City of San Rafael do not participate in SDI and are, therefore, not eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees Work Week: 37.5 hours per week/7.5 hours per day - Exempt FIXED-TERM/EXEMPT: The City of San Rafael offers an attractive compensation and benefits program. Retirement:Participation in PARS (Public Agency Retirement System). Employer contribution of 3.75% and employee contribution of 3.75% of their salary to the retirement plan. Health Insurance:Full flex cafeteria plan which can be applied to a health plan: Employee Only - $634.57; Employee + 1 - $1,269.13; Employee Family - $1,649.88. Dental Insurance: Fully paid for employee plus dependents Vision Insurance: Fully paid for employee plus dependents Sick Leave:Twelve (12) days of paid sick leave per year. Pro-rated based on hire date. Vacation Leave: Ten (10) days per year. Pro-rated based on hire date. Employee may accrue a maximum of 200 hours of vacation. Administrative Leave: Ten (10) days per calendar year. Pro-rated based on hire date. Other Leave: Twelve (12) City holidays and one (1) floating holiday. Employee Assistance Program (EAP): Available to employee and family members. 457 Deferred Comp: Employee participation optional. Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance (SDI): Fixed-Term employees do not participate in SDI and are, therefore, not eligible to receive SDI benefits. At Will: Fixed Term employees are "at will" employees Work Week: 37.5 hours per week/ 7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
THIS POSTING MAY CLOSE AT ANY TIME AND WILL REMAIN OPEN UNTIL FILLED. This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: Continuous
Jun 04, 2023
Full Time
THIS POSTING MAY CLOSE AT ANY TIME AND WILL REMAIN OPEN UNTIL FILLED. This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: Continuous
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Jun 04, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is hiring! We are looking for a Senior Management Analyst to join the VenturaWaterPure Program team. WHAT YOU'LL DO The Senior Management Analyst is a key member of the VenturaWaterPure Program team and will report to the VenturaWaterPure Program Director. This position is responsible for direct stakeholder coordination with both internal City Departments, external contract partners, and various local and State regulatory agencies. This position interfaces with the various capital improvement projects that are directly related to the VenturaWaterPure Program and assists with the overall contract management. The Senior Management Analyst understands and navigates regulatory requirements related to the program and highlight issues to the management team as they arise. This position handles all grant applications and grant reporting requirements as well as coordinates with the Water Infrastructure Finance and Innovation Act (WIFIA) loan. The Senior Management Analyst performs the full range of duties for the class under direction requiring a complete knowledge of administrative principles and analytical practices demonstrating a clear understanding of local government organization and structure. This position will exercise a high degree of responsibility for budgetary research and analysis, major project administration and provide recommendations having significant organizational impact for consideration by staff and management. The Senior Management Analyst is the advanced journey level of the management analyst series and is not flexibly staffed. WHO YOU ARE If you the desire to join a dedicated team committed to the production of high-quality water, this position may be for you! If through education, training and/or experience you can: demonstrate project management experience along with an understanding of regulatory requirements that impact local and state government operations lay out work in highly organized manner with the ability to bring projects to completion within the specified timeframe utilize your experience with permitting requirements, navigating comfortably through the overall process lead a team to sustain coordinated efforts recognizing each contributors' strengths demonstrate sound judgement while handling multiple high impact issues simultaneously, effectively communicate with stakeholders at all levels tactfully interface with other City employees and consultants in resolving issues, demonstrate your passion for public service and understand the overall impact of the VenturaWaterPure Program ....then you are an ideal candidate for this position. Currently, there is one full-time position available that the City is looking to fill immediately. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Senior Management Analyst . THE SCHEDULE This recruitment will follow the below timeline. Monday, June 26. 2023, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. Wednesday, June 28, 2023 - Candidates will be notified by email of their status by this date. Week of July 10, 2023 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of July 17, 2023 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 26, 2023 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $83,657.18 - $112,101.60 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, June 26. 2023, at 5:30 p.m. . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education and experience equivalent to three years of progressively responsible experience in performing a variety of professional level administrative support activities preferably in a public agency in addition to a Bachelor's degree in a closely related field. License: Depending on assignment, possession of a valid California Class C driver's license may be required. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, June 26. 2023, at 5:30 p.m. . APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 10, 2023 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of July 17, 2023 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2022/2023 Budget totals approximately $398.3 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2022-23 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 6/26/2023 5:30 PM Pacific
May 26, 2023
Full Time
THE POSITION The City of Ventura is hiring! We are looking for a Senior Management Analyst to join the VenturaWaterPure Program team. WHAT YOU'LL DO The Senior Management Analyst is a key member of the VenturaWaterPure Program team and will report to the VenturaWaterPure Program Director. This position is responsible for direct stakeholder coordination with both internal City Departments, external contract partners, and various local and State regulatory agencies. This position interfaces with the various capital improvement projects that are directly related to the VenturaWaterPure Program and assists with the overall contract management. The Senior Management Analyst understands and navigates regulatory requirements related to the program and highlight issues to the management team as they arise. This position handles all grant applications and grant reporting requirements as well as coordinates with the Water Infrastructure Finance and Innovation Act (WIFIA) loan. The Senior Management Analyst performs the full range of duties for the class under direction requiring a complete knowledge of administrative principles and analytical practices demonstrating a clear understanding of local government organization and structure. This position will exercise a high degree of responsibility for budgetary research and analysis, major project administration and provide recommendations having significant organizational impact for consideration by staff and management. The Senior Management Analyst is the advanced journey level of the management analyst series and is not flexibly staffed. WHO YOU ARE If you the desire to join a dedicated team committed to the production of high-quality water, this position may be for you! If through education, training and/or experience you can: demonstrate project management experience along with an understanding of regulatory requirements that impact local and state government operations lay out work in highly organized manner with the ability to bring projects to completion within the specified timeframe utilize your experience with permitting requirements, navigating comfortably through the overall process lead a team to sustain coordinated efforts recognizing each contributors' strengths demonstrate sound judgement while handling multiple high impact issues simultaneously, effectively communicate with stakeholders at all levels tactfully interface with other City employees and consultants in resolving issues, demonstrate your passion for public service and understand the overall impact of the VenturaWaterPure Program ....then you are an ideal candidate for this position. Currently, there is one full-time position available that the City is looking to fill immediately. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Senior Management Analyst . THE SCHEDULE This recruitment will follow the below timeline. Monday, June 26. 2023, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. Wednesday, June 28, 2023 - Candidates will be notified by email of their status by this date. Week of July 10, 2023 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of July 17, 2023 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 26, 2023 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $83,657.18 - $112,101.60 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, June 26. 2023, at 5:30 p.m. . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education and experience equivalent to three years of progressively responsible experience in performing a variety of professional level administrative support activities preferably in a public agency in addition to a Bachelor's degree in a closely related field. License: Depending on assignment, possession of a valid California Class C driver's license may be required. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, June 26. 2023, at 5:30 p.m. . APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 10, 2023 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of July 17, 2023 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2022/2023 Budget totals approximately $398.3 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2022-23 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 6/26/2023 5:30 PM Pacific
Solano County, CA
Fairfield, California, United States
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com THE POSITION As the Senior Staff Analyst, you will perform the most complex analytical professional level staff work in support of departmental operations, programs, and/or services. You will be responsible for providing analytical support to department management relative to diverse programs and complex fiscal matters, and for recommending and implementing solutions to sensitive interdepartmental and intergovernmental matters. The current openings are in the Health & Social Services and Probation Departments. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires Budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. To view the full job description, which includes the typical duties, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16021 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. T o review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked. To view the benefits for this extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 06/15/2023 - Deadline to submit application and required documents for next application review Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (22-105010-03) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor’s Degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date or prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (21-105010-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I confirm that I meet the minimum qualifications, which is reflected on my submitted application, as outlined in the job announcement and classification specification (job description) for Staff Analyst (Senior) which includes the following education and experience requirements: Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. 2. Do you have experience in developing and monitoring the budget for federal, state and local government agencies? 3. If you answered “yes” to question 2, what is the size of the budget? 4. Do you have experience working with internal/external auditors on financial audit such as the Comprehensive Annual Financial Report (CAFR) or the Single Audit ? 5. Do you have experience in fiscal monitoring of subrecipients of Federal grants 6. Do you have experience in the preparation of cost reports/expenditure claims for Federal/State reimbursement? 7. If you answered “yes” to question 6, what is the size of the cost report/expenditure claim? 8. Do you have experience in supervising clerical, technical and/or professional staff? SPECIAL REQUIREMENTS OTHER REQUIREMENTS Applicants are required to possess a valid California Driver's License, Class C. All licenses must be kept current while employed in this class. SUPPLEMENTAL INFORMATION Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within the class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to meet with contractors, to attend meetings with community organizations, etc. Hours to Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Jun 04, 2023
Full Time
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com THE POSITION As the Senior Staff Analyst, you will perform the most complex analytical professional level staff work in support of departmental operations, programs, and/or services. You will be responsible for providing analytical support to department management relative to diverse programs and complex fiscal matters, and for recommending and implementing solutions to sensitive interdepartmental and intergovernmental matters. The current openings are in the Health & Social Services and Probation Departments. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. For this position the ideal candidate will have strong budgeting and accounting knowledge and be able to apply their skills in the development and analysis of fiscal documents in support of their assigned department’s needs. This position requires Budgeting experience, preferably in public sector, with an understanding of revenue and expenditure forecasting. Using analytical skills, the incumbent will be required to develop budgets and projections for local, state, and federal revenues and expenditures and other required fiscal documentation. The incumbent will need good writing skills to develop budget narratives, board items, and other fiscal documentation required for grants and contracts that are issued to the county, state, or federal government. The duties assigned to this position require that the incumbent be a self-starter and independent worker that can manage multiple and changing priorities. The incumbent will have the ability to apply their background and knowledge when reviewing work of subordinate staff to provide feedback to develop and support their growth and development. This position will typically supervisor professional and technical staff. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. To view the full job description, which includes the typical duties, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16021 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. T o review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked. To view the benefits for this extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 06/15/2023 - Deadline to submit application and required documents for next application review Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (22-105010-03) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor’s Degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date or prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Staff Analyst Senior) and the recruitment number (21-105010-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I confirm that I meet the minimum qualifications, which is reflected on my submitted application, as outlined in the job announcement and classification specification (job description) for Staff Analyst (Senior) which includes the following education and experience requirements: Education: Bachelor’s degree or higher from an accredited college or university preferably in Business Administration, Public Administration, Accounting, Finance, or a related field or, if in a related field, have completed nine (9) semester, or thirteen and one half (13.5) quarter units in the field of accounting. AND Experience: Two (2) years of responsible professional work experience equivalent to the functions performed by a Staff Analyst within the particular field of expertise required. 2. Do you have experience in developing and monitoring the budget for federal, state and local government agencies? 3. If you answered “yes” to question 2, what is the size of the budget? 4. Do you have experience working with internal/external auditors on financial audit such as the Comprehensive Annual Financial Report (CAFR) or the Single Audit ? 5. Do you have experience in fiscal monitoring of subrecipients of Federal grants 6. Do you have experience in the preparation of cost reports/expenditure claims for Federal/State reimbursement? 7. If you answered “yes” to question 6, what is the size of the cost report/expenditure claim? 8. Do you have experience in supervising clerical, technical and/or professional staff? SPECIAL REQUIREMENTS OTHER REQUIREMENTS Applicants are required to possess a valid California Driver's License, Class C. All licenses must be kept current while employed in this class. SUPPLEMENTAL INFORMATION Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within the class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to meet with contractors, to attend meetings with community organizations, etc. Hours to Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Monterey County Human Resources
Salinas, California, United States
Position Description Final Filing Deadline: Sunday, June 11, 2023 Exam #: P23/14B63/05CC Department Summary : The County of Monterey, County Counsel's Office, consists of four divisions. The General Government, Litigation, and Land Use Divisions provide legal counsel to County departments, and representation in litigation matters. The Risk Management Division is responsible for the oversight and management of all County insurance and self-insurance programs, claims management, safety, ergonomics, and other risk transfer and loss control activities that protect the County and mitigate losses. The County Counsel's Risk Management Division is seeking an innovative and results-oriented individual to provide management support for the County's ergonomic program, performing a wide variety of analytical and administrative duties of moderate complexity. Position Summary : The Senior Risk Analyst, under direction, coordinates, plans, organizes and directs professional and technical level work and analyses in the administration of various programs within the Risk Management Section of the County Counsel's Office. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This is a Promotional Only recruitment; open only to current regular County of Monterey employees and former employees whose names currently appear on a Preferred Eligibility List or Recall List. Examples of Duties Advises department heads, supervisors and employees in the interpretation and application of and risk management rules, regulations, policies, procedures and concepts; provides technical expertise on risk management issues including responding to claims, investigation of claims, and serving as a liaison with the County's Third-Party Administrators. Coordinates programs and projects and works in conjunction with other personnel specialty areas such as Equal Opportunity, County Counsel, Human Resources labor/management committees and others as required; coordinates risk management program administration with vendors, third party administrators, insurers and other County department staff; Assists with the settlement of claims against the County and assists in litigation of lawsuits against the County. Participates in monthly claim meetings with CAO and various department staff to respond to or resolve County claims. Directs the work of consultants and employees as assigned and the work of the County's Third-Party Administrators. Gathers, inputs, accesses and analyzes risk management program related data using a computer; prepares correspondence and reports; conducts special studies and projects; makes policy and program recommendations Works and advises on subrogation efforts and tenders of liability claims. Assumes primary program management responsibility for complex risk management programs and projects. Performs professional level risk management work. Maintains current knowledge of trends and makes recommendations in order to incorporate best practices into County risk management programs. Develops request for proposals (RFP's) for risk management programs; evaluates insurance policy and/or third-party administration proposals, interviews vendors; drafts, implements and administers contracts; oversees vendor, third party administrator and insurer contract performance. Monitors management program usage, trends, expenditures, claims administration, and the application of stop loss or excess insurance contract provisions; Advises on adequate reserves for liability claims and litigated matters. Meets and consults with employees and department management concerning the application of risk management programs at the department level and makes recommendations. Works with departments in prevention of liability in analyzing various claim trends. May plan, direct and review the work of professional and technical staff; develop staff training plans and train staff in procedural and technical aspects of their jobs in order to ensure the provision of consistent, effective, quality service to departments, employees and the public; serves as a technical resource to staff; may provide input into performance evaluations of subordinate staff. Plans, develops, implements, maintains and revises complex employee risk management programs, rules, policies and procedures. Plans and conducts studies of risk management programs to determine their effectiveness. Evaluates unusual and difficult issues and challenges concerning risk management programs and processes; develops, recommends and/or implements solutions. Gathers, organizes, analyzes and summarizes a variety of statistical and demographic data; conducts surveys and feasibility studies; performs external studies and comparisons with other agency programs. Conducts annual audit of claims and works on Public Records Act requests involving claims and lawsuits. Reviews and analyzes claim and litigation trends and recommends changes to improve or restructure risk management programs including contract administration. Assists with litigation in attending Court settlement conferences, mediations, etc. Interprets for employees and managers, the application of rules, regulations, policies and procedures related to employee risk management programs; provides professional level expertise on risk management issues; responds to internal and external inquiries related to risk management. Makes presentations to employees, departmental management, the Board of Supervisors and others concerning risk management programs and liability trends. THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of : General terminology, nomenclature and common concepts utilized in the administration of risk management programs. Functional responsibilities of risk management operations. Principles and techniques of project management and evaluation. Federal, state and local legislation pertaining to risk management programs. Specific subject matter program areas and practices within several areas of specialization such as property insurance, liability insurance, etc Working Knowledge of : General office procedures, methods and practices. Research methods, data collection and sampling techniques, and statistical analysis and their application. Principles and practices of public administration. Personal computer operation including Windows and the Microsoft suite. Principles and practices of supervision. California workers' compensation and unemployment insurance law, systems and procedures; Claims handling practices and procedures. Contract development and administration. Some Knowledge of : Principles of organizational management. Standard procedures regarding tort and/or workers' compensation claims administration. Common principles, methods and procedures utilized in the identification and management of accidental risks. Public sector procurement process requirements. Skill and Ability to : Operate a personal computer in a Windows environment; utilize word processing, spreadsheet and data base software. Analyze data and statistical issues; draw sound conclusions and make effective recommendations. Plan, organize and review the work of subordinate staff. Recognize areas of concern; analyze information, situations and problems, consider options, formulate strategies and select alternatives to arrive at logical conclusions; project consequences of proposed actions; negotiate mutually satisfactory solutions to problems and explain and support effective recommendations. Analyze, collect, interpret and evaluate a variety of complex qualitative and quantitative data; compute cost/benefit ratios; project costs. Develop and produce or present clear, concise and descriptive written and oral reports, correspondence, and other communicative materials. Manage a variety of simultaneous work projects to meet established timetables and commitments. Understand, interpret, explain and apply federal, State, and local legislation regarding risk management programs. Demonstrate the County values, provide excellent and courteous customer service and establish and maintain effective working relationships. Communicate orally, including presentation of findings, recommendations and policies before public officials, employee representatives, supervisors and managers, in order to share information and/or gain concurrence and cooperation through discussion and persuasion. Plan, organize and coordinate research and statistical work. Understand, interpret and apply appropriate provisions of applicable laws, ordinances, rules, regulations, memoranda of understanding and operating procedure. Exercise independent judgement and initiative. Recognize and resolve problems of a sensitive or political nature. Read, interpret and understand complex risk insurance policies and administrative contracts. Establish and maintain effective working relationships with others including County officials and managers, insurers, consultants, employee representatives, employees and the public. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Five years of progressively responsible professional level employee benefit and risk management work comparable to the classification of Associate Risk & Benefit Analyst with Monterey County; including at least two years in a public agency AND Experience : Completion of all course work leading to a Bachelor's Degree in Personnel Administration, Public Administration, Business Administration, Industrial Relations or a closely related field. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the X- Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty by Sunday, June 11, 2023, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Channelle Ceralde, Senior Personnel Analyst Attn: Human Resources 168 West Alisal Street, Third Floor Salinas, CA 93901 Phone: (831) 755-5162 or Email: ceraldec@co.monterey.ca.us The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Channelle Ceralde, Senior Personnel Analyst, at (831) 755-5162, or ceraldec@co.monterey.ca.us . Closing Date/Time: 6/11/2023 11:59 PM Pacific
May 23, 2023
Full Time
Position Description Final Filing Deadline: Sunday, June 11, 2023 Exam #: P23/14B63/05CC Department Summary : The County of Monterey, County Counsel's Office, consists of four divisions. The General Government, Litigation, and Land Use Divisions provide legal counsel to County departments, and representation in litigation matters. The Risk Management Division is responsible for the oversight and management of all County insurance and self-insurance programs, claims management, safety, ergonomics, and other risk transfer and loss control activities that protect the County and mitigate losses. The County Counsel's Risk Management Division is seeking an innovative and results-oriented individual to provide management support for the County's ergonomic program, performing a wide variety of analytical and administrative duties of moderate complexity. Position Summary : The Senior Risk Analyst, under direction, coordinates, plans, organizes and directs professional and technical level work and analyses in the administration of various programs within the Risk Management Section of the County Counsel's Office. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This is a Promotional Only recruitment; open only to current regular County of Monterey employees and former employees whose names currently appear on a Preferred Eligibility List or Recall List. Examples of Duties Advises department heads, supervisors and employees in the interpretation and application of and risk management rules, regulations, policies, procedures and concepts; provides technical expertise on risk management issues including responding to claims, investigation of claims, and serving as a liaison with the County's Third-Party Administrators. Coordinates programs and projects and works in conjunction with other personnel specialty areas such as Equal Opportunity, County Counsel, Human Resources labor/management committees and others as required; coordinates risk management program administration with vendors, third party administrators, insurers and other County department staff; Assists with the settlement of claims against the County and assists in litigation of lawsuits against the County. Participates in monthly claim meetings with CAO and various department staff to respond to or resolve County claims. Directs the work of consultants and employees as assigned and the work of the County's Third-Party Administrators. Gathers, inputs, accesses and analyzes risk management program related data using a computer; prepares correspondence and reports; conducts special studies and projects; makes policy and program recommendations Works and advises on subrogation efforts and tenders of liability claims. Assumes primary program management responsibility for complex risk management programs and projects. Performs professional level risk management work. Maintains current knowledge of trends and makes recommendations in order to incorporate best practices into County risk management programs. Develops request for proposals (RFP's) for risk management programs; evaluates insurance policy and/or third-party administration proposals, interviews vendors; drafts, implements and administers contracts; oversees vendor, third party administrator and insurer contract performance. Monitors management program usage, trends, expenditures, claims administration, and the application of stop loss or excess insurance contract provisions; Advises on adequate reserves for liability claims and litigated matters. Meets and consults with employees and department management concerning the application of risk management programs at the department level and makes recommendations. Works with departments in prevention of liability in analyzing various claim trends. May plan, direct and review the work of professional and technical staff; develop staff training plans and train staff in procedural and technical aspects of their jobs in order to ensure the provision of consistent, effective, quality service to departments, employees and the public; serves as a technical resource to staff; may provide input into performance evaluations of subordinate staff. Plans, develops, implements, maintains and revises complex employee risk management programs, rules, policies and procedures. Plans and conducts studies of risk management programs to determine their effectiveness. Evaluates unusual and difficult issues and challenges concerning risk management programs and processes; develops, recommends and/or implements solutions. Gathers, organizes, analyzes and summarizes a variety of statistical and demographic data; conducts surveys and feasibility studies; performs external studies and comparisons with other agency programs. Conducts annual audit of claims and works on Public Records Act requests involving claims and lawsuits. Reviews and analyzes claim and litigation trends and recommends changes to improve or restructure risk management programs including contract administration. Assists with litigation in attending Court settlement conferences, mediations, etc. Interprets for employees and managers, the application of rules, regulations, policies and procedures related to employee risk management programs; provides professional level expertise on risk management issues; responds to internal and external inquiries related to risk management. Makes presentations to employees, departmental management, the Board of Supervisors and others concerning risk management programs and liability trends. THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of : General terminology, nomenclature and common concepts utilized in the administration of risk management programs. Functional responsibilities of risk management operations. Principles and techniques of project management and evaluation. Federal, state and local legislation pertaining to risk management programs. Specific subject matter program areas and practices within several areas of specialization such as property insurance, liability insurance, etc Working Knowledge of : General office procedures, methods and practices. Research methods, data collection and sampling techniques, and statistical analysis and their application. Principles and practices of public administration. Personal computer operation including Windows and the Microsoft suite. Principles and practices of supervision. California workers' compensation and unemployment insurance law, systems and procedures; Claims handling practices and procedures. Contract development and administration. Some Knowledge of : Principles of organizational management. Standard procedures regarding tort and/or workers' compensation claims administration. Common principles, methods and procedures utilized in the identification and management of accidental risks. Public sector procurement process requirements. Skill and Ability to : Operate a personal computer in a Windows environment; utilize word processing, spreadsheet and data base software. Analyze data and statistical issues; draw sound conclusions and make effective recommendations. Plan, organize and review the work of subordinate staff. Recognize areas of concern; analyze information, situations and problems, consider options, formulate strategies and select alternatives to arrive at logical conclusions; project consequences of proposed actions; negotiate mutually satisfactory solutions to problems and explain and support effective recommendations. Analyze, collect, interpret and evaluate a variety of complex qualitative and quantitative data; compute cost/benefit ratios; project costs. Develop and produce or present clear, concise and descriptive written and oral reports, correspondence, and other communicative materials. Manage a variety of simultaneous work projects to meet established timetables and commitments. Understand, interpret, explain and apply federal, State, and local legislation regarding risk management programs. Demonstrate the County values, provide excellent and courteous customer service and establish and maintain effective working relationships. Communicate orally, including presentation of findings, recommendations and policies before public officials, employee representatives, supervisors and managers, in order to share information and/or gain concurrence and cooperation through discussion and persuasion. Plan, organize and coordinate research and statistical work. Understand, interpret and apply appropriate provisions of applicable laws, ordinances, rules, regulations, memoranda of understanding and operating procedure. Exercise independent judgement and initiative. Recognize and resolve problems of a sensitive or political nature. Read, interpret and understand complex risk insurance policies and administrative contracts. Establish and maintain effective working relationships with others including County officials and managers, insurers, consultants, employee representatives, employees and the public. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Five years of progressively responsible professional level employee benefit and risk management work comparable to the classification of Associate Risk & Benefit Analyst with Monterey County; including at least two years in a public agency AND Experience : Completion of all course work leading to a Bachelor's Degree in Personnel Administration, Public Administration, Business Administration, Industrial Relations or a closely related field. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the X- Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty by Sunday, June 11, 2023, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Channelle Ceralde, Senior Personnel Analyst Attn: Human Resources 168 West Alisal Street, Third Floor Salinas, CA 93901 Phone: (831) 755-5162 or Email: ceraldec@co.monterey.ca.us The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Channelle Ceralde, Senior Personnel Analyst, at (831) 755-5162, or ceraldec@co.monterey.ca.us . Closing Date/Time: 6/11/2023 11:59 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Administrative Analyst Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a Probationary position Time Base Full-time (1.0) Work Schedule Monday-Friday from 8:00am -5:00pm Some occasional night or weekend may be needed, on an adjusted work schedule. Anticipated Hiring Range $5,850 - $6,122 Per Month ($70,200 - $73,464 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support Serving as the Procurement liaison for the Division: maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues Assist with Deceased Student Protocol and Notification Assist with coordinating, drafting, and sending memos for DSL operations Supervise one or more student assistant(s) and provide on-going training and coaching Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members Assist with property inventory for the division and office Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL) Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies Reviews human resource protocols, paperwork, and procedures for continuity within the division Oversight and development of a fiscal management system for the DSL & DOS areas Keeps updated checks and balances on all associated DSL & DOS accounts Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures Performs research and recommends solutions to any budgetary problems and human resources issues that might arise, and ensures effectiveness of those solutions Reconciles and tracks office credit card purchases and expense reports Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents Oversees the collection and deposits of revenue Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues Assist with Deceased Student Protocol and Notification Assist with coordinating, drafting, and sending memos for DSL operations Supervise one or more student assistant(s) and provide on-going training and coaching Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members Assist with property inventory for the division and office Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL) Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies Reviews human resource protocols, paperwork, and procedures for continuity within the division Oversight and development of a fiscal management system for the DSL & DOS areas Keeps updated checks and balances on all associated DSL & DOS accounts Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures Performs research and recommends solutions to any budgetary problems and human resources issues that might arise, and ensures effectiveness of those solutions Reconciles and tracks office credit card purchases and expense reports Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents Oversees the collection and deposits of revenue. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAEM Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested Update and maintain divisional and office-specific associated websites Manage divisional and office-specific marketing materials and social media profiles and digital brand Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment Provides support to students and departments regarding organization management and event planning policies and procedures Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment Conducts research on benchmarking and best practices and drafts relevant reports At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Preferred Qualifications Bachelor’s degree highly preferred 3-5 years of experience in a higher education or academic setting Senior and/or executive level administrative support experience Experience providing excellent customer service in higher education Bilingual skills highly desirable Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved Ability to make independent decisions and exercise sound judgment Ability to anticipate problems and address them proactively Ability to compile, write, and present reports related to program or administrative specialty Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit Working knowledge of operational and fiscal analysis and techniques Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Ability to work with representatives from within and outside the university and handle potentially sensitive situations Ability to train others on new skills and procedures and provide lead work direction Ability to keep calm under pressure in a variety of situations and circumstances Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Core Competencies Bias toward collaboration and teamwork Effective oral, written, and nonverbal communication skills Customer/Client Focus with an emphasis in problem solving and resolution Ability to train others on new skills and procedures and provide lead work direction Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence Competency in Diversity and Inclusion Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources, and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
May 20, 2023
Full Time
Description: Working Title Administrative Analyst Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a Probationary position Time Base Full-time (1.0) Work Schedule Monday-Friday from 8:00am -5:00pm Some occasional night or weekend may be needed, on an adjusted work schedule. Anticipated Hiring Range $5,850 - $6,122 Per Month ($70,200 - $73,464 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support Serving as the Procurement liaison for the Division: maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues Assist with Deceased Student Protocol and Notification Assist with coordinating, drafting, and sending memos for DSL operations Supervise one or more student assistant(s) and provide on-going training and coaching Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members Assist with property inventory for the division and office Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL) Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies Reviews human resource protocols, paperwork, and procedures for continuity within the division Oversight and development of a fiscal management system for the DSL & DOS areas Keeps updated checks and balances on all associated DSL & DOS accounts Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures Performs research and recommends solutions to any budgetary problems and human resources issues that might arise, and ensures effectiveness of those solutions Reconciles and tracks office credit card purchases and expense reports Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents Oversees the collection and deposits of revenue Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues Assist with Deceased Student Protocol and Notification Assist with coordinating, drafting, and sending memos for DSL operations Supervise one or more student assistant(s) and provide on-going training and coaching Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members Assist with property inventory for the division and office Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL) Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies Reviews human resource protocols, paperwork, and procedures for continuity within the division Oversight and development of a fiscal management system for the DSL & DOS areas Keeps updated checks and balances on all associated DSL & DOS accounts Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures Performs research and recommends solutions to any budgetary problems and human resources issues that might arise, and ensures effectiveness of those solutions Reconciles and tracks office credit card purchases and expense reports Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents Oversees the collection and deposits of revenue. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAEM Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested Update and maintain divisional and office-specific associated websites Manage divisional and office-specific marketing materials and social media profiles and digital brand Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment Provides support to students and departments regarding organization management and event planning policies and procedures Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment Conducts research on benchmarking and best practices and drafts relevant reports At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Preferred Qualifications Bachelor’s degree highly preferred 3-5 years of experience in a higher education or academic setting Senior and/or executive level administrative support experience Experience providing excellent customer service in higher education Bilingual skills highly desirable Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved Ability to make independent decisions and exercise sound judgment Ability to anticipate problems and address them proactively Ability to compile, write, and present reports related to program or administrative specialty Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit Working knowledge of operational and fiscal analysis and techniques Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Ability to work with representatives from within and outside the university and handle potentially sensitive situations Ability to train others on new skills and procedures and provide lead work direction Ability to keep calm under pressure in a variety of situations and circumstances Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Core Competencies Bias toward collaboration and teamwork Effective oral, written, and nonverbal communication skills Customer/Client Focus with an emphasis in problem solving and resolution Ability to train others on new skills and procedures and provide lead work direction Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence Competency in Diversity and Inclusion Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources, and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
ABOUT THE POSITION THE CLOSING DATE FOR THIS RECRUITMENT HAS BEEN CHANGED AND IS NOW REFLECTED IN THE JOB ANNOUNCEMENT. The Clark County Information Technology Department is seeking qualified candidates to apply for the Senior Programmer Analyst (Full-Stack Developer) position. This position provides project and program leadership to professional and technical staff; performs applications systems design, modification, and programming of a routine to complex nature in support of County administrative and business services for multiple computer platform applications. This position Full-Stack web developer requires a strong proficiency in .NET, ASP.NET MVC, C# programing language, understanding database applications, such as SQL Server, Oracle, Informix, client-side technology including languages such as HTML, CSS, JavaScript, Bootstrap, experience with cross-platform mobile app development using Xamarin, MAUI, or other cross-platform development frameworks. Other Senior Programmer Analyst positions may be open that requires proficiencies in other technologies like JAVA, GIS, Python, SOAP Web Services, RESTful Services, etc. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Management Information Systems, or a related field AND four (4) years of full-time professional level experience in systems analysis and programming in a large information technology environment. Professional level experience that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides lead direction, training and work review to a programming project team; organized and assigns work, sets priorities, and follows-up and controls project status to ensure coordination and completion of assigned work. Provides input into selection, evaluation, disciplinary and other personnel matters. Gathers and analyzes information regarding customer systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in varied languages. Plans and develops test data to validate new or modified programs; designs input and output forms and documents. Troubleshoots hardware and software problems, as needed, for customers, other agencies and information systems personnel. Writes program documentation and customer procedures and instructions and assists user departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress. Writes utility programs to support and validate adopted systems and programs. Confers with customer department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and new computer customer applications. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to arrange for appropriate transportation in order to travel between various job sites depending upon departments and/or projects assigned. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: 6/9/2023 5:01 PM Pacific
Dec 21, 2022
Full Time
ABOUT THE POSITION THE CLOSING DATE FOR THIS RECRUITMENT HAS BEEN CHANGED AND IS NOW REFLECTED IN THE JOB ANNOUNCEMENT. The Clark County Information Technology Department is seeking qualified candidates to apply for the Senior Programmer Analyst (Full-Stack Developer) position. This position provides project and program leadership to professional and technical staff; performs applications systems design, modification, and programming of a routine to complex nature in support of County administrative and business services for multiple computer platform applications. This position Full-Stack web developer requires a strong proficiency in .NET, ASP.NET MVC, C# programing language, understanding database applications, such as SQL Server, Oracle, Informix, client-side technology including languages such as HTML, CSS, JavaScript, Bootstrap, experience with cross-platform mobile app development using Xamarin, MAUI, or other cross-platform development frameworks. Other Senior Programmer Analyst positions may be open that requires proficiencies in other technologies like JAVA, GIS, Python, SOAP Web Services, RESTful Services, etc. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Management Information Systems, or a related field AND four (4) years of full-time professional level experience in systems analysis and programming in a large information technology environment. Professional level experience that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides lead direction, training and work review to a programming project team; organized and assigns work, sets priorities, and follows-up and controls project status to ensure coordination and completion of assigned work. Provides input into selection, evaluation, disciplinary and other personnel matters. Gathers and analyzes information regarding customer systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in varied languages. Plans and develops test data to validate new or modified programs; designs input and output forms and documents. Troubleshoots hardware and software problems, as needed, for customers, other agencies and information systems personnel. Writes program documentation and customer procedures and instructions and assists user departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress. Writes utility programs to support and validate adopted systems and programs. Confers with customer department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and new computer customer applications. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to arrange for appropriate transportation in order to travel between various job sites depending upon departments and/or projects assigned. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: 6/9/2023 5:01 PM Pacific
