City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary We Are 911 - Escondido Public Safety Dispatcher Video This position is open until filled Criticall Exam: To be determined Pre-Investigative Questionnaire (PIQ): To be determined Oral Interviews: To be determined Failure to attach a valid typing certificate, issued within the past 6 months verifying your ability to type 40 net words per minute, will result in automatic disqualification. Internet typing certificate will be accepted, at this time. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. Public Safety Dispatcher I: $ 4,800 - $5,834 per month Public Safety Dispatcher II: $5,292 - $6,432 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Public Safety Dispatcher I/II in our Police Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under regular supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II), performs communications dispatch and status monitoring for the Police Department in a computer-aided environment; receives and transmits telephone and voice radio messages; dispatches emergency police equipment and personnel; processes and maintains a variety of reports, records and files. Distinguishing Characteristics Public Safety Dispatcher I - This is the entry level class in the Public Safety Dispatcher series. Positions in this class have prior experience in public safety or public contact work. This level is not expected to function with the same amount of work knowledge or skill level as positions allocated to the Public Safety Dispatcher II level. Public Safety Dispatcher I's exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the office and field operations of the department under the direction of a Public Safety Shift Supervisor. Incumbents initially appointed to Public Safety Dispatcher I level may progress to Public Safety Dispatcher II after successfully completing one year (12 months) as a Public Safety Dispatcher I with the City of Escondido, and achieving the qualifications and department requirements established for progression. Public Safety Dispatcher II - This is the journey level class in the Public Safety Dispatcher series. Positions at this level require demonstrated ability to perform responsible communications dispatch and status monitoring. Positions in this class series are flexibly staffed and positions at the Public Safety Dispatcher II level are normally filled by advancement from the Public Safety Dispatcher I level. Positions at this level require one year of experience comparable to a Public Safety Dispatcher I with the City of Escondido. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Answers incoming fire and police emergency 911 and routine calls from the public requesting police, fire, medical, or other emergency services. Maintains, receives, and records pertinent information from two-way radio communications with emergency or field units; determines priorities, nature and location of calls for service Monitors and maintains status of public safety personnel and equipment, to ensure the safety of emergency personnel; monitors radio receiver with several complex public safety radio frequencies and multiple lines for all communications; operate a variety of communications equipment, including radios, telephones and computer systems. Dispatches police personnel and equipment utilizing a Computer Assisted Dispatch (CAD) System according to standard operational procedure established by department, instructions from a superior, or by individual judgment if required by the situation. Notifies superior regarding emergency situations and general activities. Answers questions from the public pertaining to departmental policies and procedures or community services. Records phone messages for off-duty and on-duty personnel and advises Watch Commander of pertinent incoming information. Receives and transmits requests for information using the City and ARJIS computer and teletype systems. Uses computer terminal to access various confidential law enforcement systems, including ARJIS, CLETS, SUN, and NCIC; interprets, verifies, receives and disseminates information and data. Assists in training new Public Safety Dispatchers as assigned. Responds to citizen requests for information or non emergency service. May serve as lead worker in the absence of the Public Safety Shift Supervisor. May be required to perform bilingual skills as a condition of employment. Performs related duties as required. Provides vacation and temporary relief as needed. QUALIFICATIONS Knowledge of: Fire and Police departmental policies and procedures and office practices, or ability to gain such knowledge. City government organization, functions, and policies. Federal Communications Commission regulations governing voice, radio and telephone communications, or ability to gain such knowledge. City boundaries and major buildings. Computer equipment and software applications. Principles of customer service. English usage, spelling, grammar and punctuation. Principles and practices of customer service. Ability to : Learn, interpret and apply departmental policies and procedures and Federal Communications Commission voice-radio regulations. Read maps rapidly and accurately. Operate or learn to operate radio telephone equipment. Type at a rate of 40 net wpm and operate a computer terminal. Operate and use modern office equipment including a computer and various software packages. Write clearly and concisely. Speak and understand English clearly and distinctly over communications equipment. Remain calm under pressure, exercise good judgment and make sound decisions in emergency situations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Work cooperatively with other departments, City officials, and outside agencies. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Public Safety Dispatcher I/II Education/Training: Graduation from high school or equivalent. Public Safety Dispatcher I Experience: One year (full-time equivalent) of experience in clerical or public contact work. Excellent computer skills is highly desirable. License and Other Requirements: Per P.O.S.T. requirements and as a condition of successful probation, must obtain California P.O.S.T Public Safety Dispatcher Basic Certification or complete P.O.S.T. certified Basic Dispatcher’s Course (120 hours) within 12 months of appointment. Must be willing to work any of three shifts, on a rotating basis. Possession of a valid California Class C Driver’s License. Works hours and schedules are flexible and include holidays and weekends. Must be willing to work overtime if required. Public Safety Dispatcher II Experience: One year (full-time equivalent) of experience comparable to a Public Safety Dispatcher I with the City of Escondido. Prior experience using a computer aided dispatch (CAD) system is highly desirable. License and Other Requirements: California P.O.S.T. Public Safety Dispatcher Basic Certification or completion of a P.O.S.T. certified Basic Dispatcher’s Course (120 hours). Must be willing to work any of three shifts, on a rotating basis. Possession of a valid California Class C Driver’s License. Works hours and schedules are flexible and include holidays and weekends. Must be willing to work overtime if required. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Non Sworn Police Benefit Summary. Closing Date/Time: Continuous
Jun 25, 2024
Full Time
Summary We Are 911 - Escondido Public Safety Dispatcher Video This position is open until filled Criticall Exam: To be determined Pre-Investigative Questionnaire (PIQ): To be determined Oral Interviews: To be determined Failure to attach a valid typing certificate, issued within the past 6 months verifying your ability to type 40 net words per minute, will result in automatic disqualification. Internet typing certificate will be accepted, at this time. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. Public Safety Dispatcher I: $ 4,800 - $5,834 per month Public Safety Dispatcher II: $5,292 - $6,432 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Public Safety Dispatcher I/II in our Police Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under regular supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II), performs communications dispatch and status monitoring for the Police Department in a computer-aided environment; receives and transmits telephone and voice radio messages; dispatches emergency police equipment and personnel; processes and maintains a variety of reports, records and files. Distinguishing Characteristics Public Safety Dispatcher I - This is the entry level class in the Public Safety Dispatcher series. Positions in this class have prior experience in public safety or public contact work. This level is not expected to function with the same amount of work knowledge or skill level as positions allocated to the Public Safety Dispatcher II level. Public Safety Dispatcher I's exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the office and field operations of the department under the direction of a Public Safety Shift Supervisor. Incumbents initially appointed to Public Safety Dispatcher I level may progress to Public Safety Dispatcher II after successfully completing one year (12 months) as a Public Safety Dispatcher I with the City of Escondido, and achieving the qualifications and department requirements established for progression. Public Safety Dispatcher II - This is the journey level class in the Public Safety Dispatcher series. Positions at this level require demonstrated ability to perform responsible communications dispatch and status monitoring. Positions in this class series are flexibly staffed and positions at the Public Safety Dispatcher II level are normally filled by advancement from the Public Safety Dispatcher I level. Positions at this level require one year of experience comparable to a Public Safety Dispatcher I with the City of Escondido. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Answers incoming fire and police emergency 911 and routine calls from the public requesting police, fire, medical, or other emergency services. Maintains, receives, and records pertinent information from two-way radio communications with emergency or field units; determines priorities, nature and location of calls for service Monitors and maintains status of public safety personnel and equipment, to ensure the safety of emergency personnel; monitors radio receiver with several complex public safety radio frequencies and multiple lines for all communications; operate a variety of communications equipment, including radios, telephones and computer systems. Dispatches police personnel and equipment utilizing a Computer Assisted Dispatch (CAD) System according to standard operational procedure established by department, instructions from a superior, or by individual judgment if required by the situation. Notifies superior regarding emergency situations and general activities. Answers questions from the public pertaining to departmental policies and procedures or community services. Records phone messages for off-duty and on-duty personnel and advises Watch Commander of pertinent incoming information. Receives and transmits requests for information using the City and ARJIS computer and teletype systems. Uses computer terminal to access various confidential law enforcement systems, including ARJIS, CLETS, SUN, and NCIC; interprets, verifies, receives and disseminates information and data. Assists in training new Public Safety Dispatchers as assigned. Responds to citizen requests for information or non emergency service. May serve as lead worker in the absence of the Public Safety Shift Supervisor. May be required to perform bilingual skills as a condition of employment. Performs related duties as required. Provides vacation and temporary relief as needed. QUALIFICATIONS Knowledge of: Fire and Police departmental policies and procedures and office practices, or ability to gain such knowledge. City government organization, functions, and policies. Federal Communications Commission regulations governing voice, radio and telephone communications, or ability to gain such knowledge. City boundaries and major buildings. Computer equipment and software applications. Principles of customer service. English usage, spelling, grammar and punctuation. Principles and practices of customer service. Ability to : Learn, interpret and apply departmental policies and procedures and Federal Communications Commission voice-radio regulations. Read maps rapidly and accurately. Operate or learn to operate radio telephone equipment. Type at a rate of 40 net wpm and operate a computer terminal. Operate and use modern office equipment including a computer and various software packages. Write clearly and concisely. Speak and understand English clearly and distinctly over communications equipment. Remain calm under pressure, exercise good judgment and make sound decisions in emergency situations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Work cooperatively with other departments, City officials, and outside agencies. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Public Safety Dispatcher I/II Education/Training: Graduation from high school or equivalent. Public Safety Dispatcher I Experience: One year (full-time equivalent) of experience in clerical or public contact work. Excellent computer skills is highly desirable. License and Other Requirements: Per P.O.S.T. requirements and as a condition of successful probation, must obtain California P.O.S.T Public Safety Dispatcher Basic Certification or complete P.O.S.T. certified Basic Dispatcher’s Course (120 hours) within 12 months of appointment. Must be willing to work any of three shifts, on a rotating basis. Possession of a valid California Class C Driver’s License. Works hours and schedules are flexible and include holidays and weekends. Must be willing to work overtime if required. Public Safety Dispatcher II Experience: One year (full-time equivalent) of experience comparable to a Public Safety Dispatcher I with the City of Escondido. Prior experience using a computer aided dispatch (CAD) system is highly desirable. License and Other Requirements: California P.O.S.T. Public Safety Dispatcher Basic Certification or completion of a P.O.S.T. certified Basic Dispatcher’s Course (120 hours). Must be willing to work any of three shifts, on a rotating basis. Possession of a valid California Class C Driver’s License. Works hours and schedules are flexible and include holidays and weekends. Must be willing to work overtime if required. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Non Sworn Police Benefit Summary. Closing Date/Time: Continuous
City of Tulare, CA
Tulare, California, United States
Position Description RECRUITMENT OVERVIEW: Thank you for your interest in our Public Safety Dispatcher I-II position. We look forward to the opportunity to consider you as an applicant. We are currently recruiting to fill one immediate vacancy and an eligible list will also be established to fill future vacancies in this classification. Interested applicants are encouraged to apply by November 5th to be considered for our current vacancy. The City of Tulare is a vibrant and steadily growing community with a population of 67,834 located in the heart of California's Central Valley. The City provides a full-range of service to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be eligible for this recruitment opportunity applicants must have a minimum of one year of responsible clerical work involving heavy public contact and be able to type a minimum of 35 words per minute. To be considered for this career opportunity applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. In addition to submitting a detailed application, applicants are required to attach a typing certificate and respond to the supplemental questions associated with the application. Responses to the supplemental questions will be used to help us evaluate your qualifying knowledge, skills, and abilities. Resumes may be attached but will not be accepted in lieu of a complete, detailed application or in lieu of detailed responses to the supplemental questions. This is a continuous recruitment. Additional details regarding the recruitment process will be sent via email to qualified applicants as applications are received and screened. TYPING CERTIFICATE: A minimum typing speed of 35 words per minute is required. Applicants are required to attach a typing certificate to their application (issued within the past six months). Applications submitted without the required typing certificate attached, will be disqualified. Most adult schools, community colleges, and staffing agencies administer typing tests. We also accept typing certificates obtained online from: https://www.ratatype.com RECRUITMENT PROCESS: Applicants that meet the minimum requirements for the position will be required to take part in the following steps of the recruitment process: 1. Online Skills Assessment : Public Safety Dispatcher applicants will be assessed for verbal, reasoning, memory, and perceptual abilities to assure the presence of ability levels commensurate with the performance of dispatcher duties. Experienced Dispatcher applicants that possess a Public Safety Dispatcher Certificate issued by POST, are not required to take the online assessment. 2. Preliminary Background Review: Applicants that pass the online skills assessment will be invited to complete a POST Personal History Statement - Public Safety Dispatcher Form 2-255. A preliminary review of the Personal History Statement (PHS) will be conducted to determine suitability for the position in accordance with Peace Officer Standards and Training (POST). Candidates deemed suitable for the position based upon the preliminary review of their PHS will be eligible to advance to the interview phase. Applicants may review the contents of the PHS and begin completing it, by clicking on the following link: https://post.ca.gov/portals/0/post_docs/publications/2-255-phsDispatchers.doc 3. Panel Interview: Applicants that pass the online skills assessment and the preliminary review of their PHS will be eligible to participate in the interview phase. 4. Chiefs' Interview: The top candidates ranked in order of their interview score, will be invited to interview with the Police Chief and members of his command staff. 5. Comprehensive Background Investigation: A thorough background investigation is required of public safety dispatcher applicants before being hired to verify that they do not have past behaviors indicative of unsuitability to perform public safety dispatching duties. The candidate(s) recommended for hire will undergo a thorough background investigation. The background investigation includes: a check of motor vehicle records, a search of local, state, and federal fingerprint files to determine any criminal record, contacts with references, as well as other areas of investigation. 6. Pre-Employment Physical: Public safety dispatcher applicants recommended for hire undergo a medical examination prior to hire. The goal of the medical examination is to determine whether the applicant has any medical condition which would preclude the safe and efficient performance of dispatcher duties. We look forward to the opportunity to consider you for a position with our department. POSITION DESCRIPTION: Under general supervision, receives 911 police and fire emergency calls, and dispatches police, fire, and medical personnel following prescribed procedures; monitors security alarm systems; performs a variety of non-sworn office duties in support of law enforcement activities; assists in the booking and custody of prisoners; and performs related work as required. This position works on a rotating twelve (12) hour shift consisting of: 6 a.m. - 6 p.m.; 6 p.m. - 6 a.m. Applicants must be available to work holidays, weekends, and off-hours shifts including, but not limited to, 12 hour shifts on a regular basis; and may be required to work extended shifts in relief or emergency situations. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. May exercise technical and functional direction over lower level staff and train less experienced staff as assigned. CLASS CHARACTERISTICS Public Safety Dispatcher I: This is the entry-level in the dispatcher series that performs dispatch, law enforcement and police support duties that do not require performance by a sworn police officer. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines. This class is distinguished from other technical office support classes in that the work requires knowledge of codes, law enforcement, and dispatching policies and procedures in addition to standard office support skills. This class is further distinguished from the Public Safety Dispatcher II in that the latter is responsible for technical and functional direction over lower-level staff and is capable of performing the full range of duties assigned to the division. Public Safety Dispatcher II: This is the journey-level in the communications dispatch series that performs the full range of dispatch, law enforcement, and police support duties that do not require performance by a sworn police officer. Responsibilities are centered on extensive contact with the public, in person and over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines. This class is distinguished from other technical office support classes in that the work requires knowledge of codes, law enforcement, and dispatching policies and procedures in addition to standard office support skills. This class is further distinguished from the Senior Public Safety Dispatcher in that the latter is the lead-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of assigned staff involved in communications dispatch operations. Public Safety Dispatcher I: $ 3,889.80 - $ 4,728.04 Public Safety Dispatcher II: $ 4,276.44 - $ 5,198.03 Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives and evaluates 911 police, fire and medical emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Police Department operations; provides information and/or transfers calls to the appropriate department, agency or response organization; takes messages for Police Department personnel. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and sending appropriate response unit, including police, fire, emergency medical personnel, towing services, utilities. Maintains contact with all field units, including accounting for location and status of all units and maintaining records of all field calls. Operates a computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities. Enters into, updates, and retrieves a variety of records from CLETS database, including stolen vehicles and other property, vehicle registration information, guns and property, and warranted or missing persons. Runs warrant checks on subjects, registration, checks on vehicles and property, and relays information and instructions to personnel in the field. Contacts public and private agencies and requests mutual assistance, including other law enforcement agencies, area fire departments, hospitals, towing services, and utilities. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support or information. Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data, relays such information to sworn staff. Acts as a liaison with the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or for fire or related services; determines the nature of the contact; provides factual information regarding services, policies and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures and the use of tact and discretion, or directs the caller to the proper individual or agency. Monitor alarms and security systems; notify appropriate, responsible parties when alarms are activated. Assist in booking and placing prisoners in custody by preparing records, searching arrestees, and seeing to the physical well-being of arrestees; assist in taking urine samples; accompany officers in the transport of female prisoners. Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. Stays abreast of changes in policies, procedures, and codes. Monitors juveniles and prisoners confined within the City jail. May train new employees in work methods, use of tools and equipment, and relevant safety precautions. Attends necessary fire and police training, shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies. Performs other duties as assigned. Qualifications / Requirements KNOWLEDGE OF: Basic functions, principles, and practices of law enforcement agencies. Terminology and procedures used in public safety dispatching. Operation of computer-aided communications equipment, including multiple telephone lines and radio systems. Applicable codes, regulations, policies, technical processes and procedures, including penal, vehicle, and health and safety codes and regulations. City and County geography, maps, streets, landmarks, and driving directions. Principles and practices of data collection and report preparation. Business arithmetic and basic statistical techniques. Basic principles of record keeping. Modern office practices, methods and computer equipment. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for dealing with and solving the problems presented by a variety of individuals from various socio-economic, cultural, and ethnic backgrounds, in person and over the telephone. Techniques for providing a high level of customer service to the public and City staff, in person and over the telephone. ABILITY TO: Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply, and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain necessary information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise reports. Perform technical, detailed and responsible office support work. Compose correspondence independently or from brief instructions. Maintain accurate records and files. Organize, maintain, and update office database and records systems. Make accurate arithmetic and statistical computations. Enter and retrieve data from a computer with sufficient speed and accuracy. Organize own work, set priorities, and meet critical deadlines. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION & EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I: Equivalent to the completion of the twelfth (12th) grade and one (1) year responsible clerical work involving heavy public contact. Public Safety Dispatcher II: Equivalent to the completion of the twelfth (12th) grade and two (2) years of experience as a Public Safety Dispatcher I . LICENSE: Possession of, or ability to obtain, a valid Class C California Driver's License by time of appointment. Must pass a detailed background investigation. Public Safety Dispatcher II: POST Public Safety Dispatcher Certification required. Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office and law enforcement equipment, including a computer; stamina to maintain attention to detail and work on a computer for an extended period of time; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification that requires extended periods of time of sitting; standing in work areas and walking between work areas may also be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift up to 20 pounds, carry, push, and pull materials and objects necessary to perform job functions. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Must be available to work holidays, weekends, and off-hours shifts including, but not limited to, 12 hour shifts on a regular basis; may be required to work extended shifts in relief or emergency situations. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation. Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -$20,000 coverage. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description RECRUITMENT OVERVIEW: Thank you for your interest in our Public Safety Dispatcher I-II position. We look forward to the opportunity to consider you as an applicant. We are currently recruiting to fill one immediate vacancy and an eligible list will also be established to fill future vacancies in this classification. Interested applicants are encouraged to apply by November 5th to be considered for our current vacancy. The City of Tulare is a vibrant and steadily growing community with a population of 67,834 located in the heart of California's Central Valley. The City provides a full-range of service to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be eligible for this recruitment opportunity applicants must have a minimum of one year of responsible clerical work involving heavy public contact and be able to type a minimum of 35 words per minute. To be considered for this career opportunity applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. In addition to submitting a detailed application, applicants are required to attach a typing certificate and respond to the supplemental questions associated with the application. Responses to the supplemental questions will be used to help us evaluate your qualifying knowledge, skills, and abilities. Resumes may be attached but will not be accepted in lieu of a complete, detailed application or in lieu of detailed responses to the supplemental questions. This is a continuous recruitment. Additional details regarding the recruitment process will be sent via email to qualified applicants as applications are received and screened. TYPING CERTIFICATE: A minimum typing speed of 35 words per minute is required. Applicants are required to attach a typing certificate to their application (issued within the past six months). Applications submitted without the required typing certificate attached, will be disqualified. Most adult schools, community colleges, and staffing agencies administer typing tests. We also accept typing certificates obtained online from: https://www.ratatype.com RECRUITMENT PROCESS: Applicants that meet the minimum requirements for the position will be required to take part in the following steps of the recruitment process: 1. Online Skills Assessment : Public Safety Dispatcher applicants will be assessed for verbal, reasoning, memory, and perceptual abilities to assure the presence of ability levels commensurate with the performance of dispatcher duties. Experienced Dispatcher applicants that possess a Public Safety Dispatcher Certificate issued by POST, are not required to take the online assessment. 2. Preliminary Background Review: Applicants that pass the online skills assessment will be invited to complete a POST Personal History Statement - Public Safety Dispatcher Form 2-255. A preliminary review of the Personal History Statement (PHS) will be conducted to determine suitability for the position in accordance with Peace Officer Standards and Training (POST). Candidates deemed suitable for the position based upon the preliminary review of their PHS will be eligible to advance to the interview phase. Applicants may review the contents of the PHS and begin completing it, by clicking on the following link: https://post.ca.gov/portals/0/post_docs/publications/2-255-phsDispatchers.doc 3. Panel Interview: Applicants that pass the online skills assessment and the preliminary review of their PHS will be eligible to participate in the interview phase. 4. Chiefs' Interview: The top candidates ranked in order of their interview score, will be invited to interview with the Police Chief and members of his command staff. 5. Comprehensive Background Investigation: A thorough background investigation is required of public safety dispatcher applicants before being hired to verify that they do not have past behaviors indicative of unsuitability to perform public safety dispatching duties. The candidate(s) recommended for hire will undergo a thorough background investigation. The background investigation includes: a check of motor vehicle records, a search of local, state, and federal fingerprint files to determine any criminal record, contacts with references, as well as other areas of investigation. 6. Pre-Employment Physical: Public safety dispatcher applicants recommended for hire undergo a medical examination prior to hire. The goal of the medical examination is to determine whether the applicant has any medical condition which would preclude the safe and efficient performance of dispatcher duties. We look forward to the opportunity to consider you for a position with our department. POSITION DESCRIPTION: Under general supervision, receives 911 police and fire emergency calls, and dispatches police, fire, and medical personnel following prescribed procedures; monitors security alarm systems; performs a variety of non-sworn office duties in support of law enforcement activities; assists in the booking and custody of prisoners; and performs related work as required. This position works on a rotating twelve (12) hour shift consisting of: 6 a.m. - 6 p.m.; 6 p.m. - 6 a.m. Applicants must be available to work holidays, weekends, and off-hours shifts including, but not limited to, 12 hour shifts on a regular basis; and may be required to work extended shifts in relief or emergency situations. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. May exercise technical and functional direction over lower level staff and train less experienced staff as assigned. CLASS CHARACTERISTICS Public Safety Dispatcher I: This is the entry-level in the dispatcher series that performs dispatch, law enforcement and police support duties that do not require performance by a sworn police officer. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines. This class is distinguished from other technical office support classes in that the work requires knowledge of codes, law enforcement, and dispatching policies and procedures in addition to standard office support skills. This class is further distinguished from the Public Safety Dispatcher II in that the latter is responsible for technical and functional direction over lower-level staff and is capable of performing the full range of duties assigned to the division. Public Safety Dispatcher II: This is the journey-level in the communications dispatch series that performs the full range of dispatch, law enforcement, and police support duties that do not require performance by a sworn police officer. Responsibilities are centered on extensive contact with the public, in person and over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines. This class is distinguished from other technical office support classes in that the work requires knowledge of codes, law enforcement, and dispatching policies and procedures in addition to standard office support skills. This class is further distinguished from the Senior Public Safety Dispatcher in that the latter is the lead-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of assigned staff involved in communications dispatch operations. Public Safety Dispatcher I: $ 3,889.80 - $ 4,728.04 Public Safety Dispatcher II: $ 4,276.44 - $ 5,198.03 Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives and evaluates 911 police, fire and medical emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Police Department operations; provides information and/or transfers calls to the appropriate department, agency or response organization; takes messages for Police Department personnel. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and sending appropriate response unit, including police, fire, emergency medical personnel, towing services, utilities. Maintains contact with all field units, including accounting for location and status of all units and maintaining records of all field calls. Operates a computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities. Enters into, updates, and retrieves a variety of records from CLETS database, including stolen vehicles and other property, vehicle registration information, guns and property, and warranted or missing persons. Runs warrant checks on subjects, registration, checks on vehicles and property, and relays information and instructions to personnel in the field. Contacts public and private agencies and requests mutual assistance, including other law enforcement agencies, area fire departments, hospitals, towing services, and utilities. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support or information. Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data, relays such information to sworn staff. Acts as a liaison with the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or for fire or related services; determines the nature of the contact; provides factual information regarding services, policies and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures and the use of tact and discretion, or directs the caller to the proper individual or agency. Monitor alarms and security systems; notify appropriate, responsible parties when alarms are activated. Assist in booking and placing prisoners in custody by preparing records, searching arrestees, and seeing to the physical well-being of arrestees; assist in taking urine samples; accompany officers in the transport of female prisoners. Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. Stays abreast of changes in policies, procedures, and codes. Monitors juveniles and prisoners confined within the City jail. May train new employees in work methods, use of tools and equipment, and relevant safety precautions. Attends necessary fire and police training, shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies. Performs other duties as assigned. Qualifications / Requirements KNOWLEDGE OF: Basic functions, principles, and practices of law enforcement agencies. Terminology and procedures used in public safety dispatching. Operation of computer-aided communications equipment, including multiple telephone lines and radio systems. Applicable codes, regulations, policies, technical processes and procedures, including penal, vehicle, and health and safety codes and regulations. City and County geography, maps, streets, landmarks, and driving directions. Principles and practices of data collection and report preparation. Business arithmetic and basic statistical techniques. Basic principles of record keeping. Modern office practices, methods and computer equipment. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for dealing with and solving the problems presented by a variety of individuals from various socio-economic, cultural, and ethnic backgrounds, in person and over the telephone. Techniques for providing a high level of customer service to the public and City staff, in person and over the telephone. ABILITY TO: Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply, and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain necessary information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise reports. Perform technical, detailed and responsible office support work. Compose correspondence independently or from brief instructions. Maintain accurate records and files. Organize, maintain, and update office database and records systems. Make accurate arithmetic and statistical computations. Enter and retrieve data from a computer with sufficient speed and accuracy. Organize own work, set priorities, and meet critical deadlines. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION & EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I: Equivalent to the completion of the twelfth (12th) grade and one (1) year responsible clerical work involving heavy public contact. Public Safety Dispatcher II: Equivalent to the completion of the twelfth (12th) grade and two (2) years of experience as a Public Safety Dispatcher I . LICENSE: Possession of, or ability to obtain, a valid Class C California Driver's License by time of appointment. Must pass a detailed background investigation. Public Safety Dispatcher II: POST Public Safety Dispatcher Certification required. Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office and law enforcement equipment, including a computer; stamina to maintain attention to detail and work on a computer for an extended period of time; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification that requires extended periods of time of sitting; standing in work areas and walking between work areas may also be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift up to 20 pounds, carry, push, and pull materials and objects necessary to perform job functions. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Must be available to work holidays, weekends, and off-hours shifts including, but not limited to, 12 hour shifts on a regular basis; may be required to work extended shifts in relief or emergency situations. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation. Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -$20,000 coverage. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: Continuous
Description THE EL DORADO COUNTY SHERIFF’S OFFICE The El Dorado County Sheriff’s Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, Ca and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. Check out our website, www.joinEDSO.org for more information! The selected candidate will have the opportunity to: Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here . Sheriff’s Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Public Safety Dispatch I: Experience: Equivalent to graduation from high school; AND One (1) year of public contact and/or non-emergency dispatching experience. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Miah Linson in the Sheriff’s Personnel Unit at linsonr @edso.org . RECRUITMENT PROCESS The Sheriff’s Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff’s Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. CritiCall Computer Exam (Weighted 100%): The CritiCall exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The examination has been tentatively scheduled for the second Thursday of each month. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email at least one week prior to the examination. If you have taken this examination within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Human Resources prior to the scheduled exam date to request that your previous score be transferred. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff’s Office is recruiting applicants for Sheriff's Public Safety Dispatcher I/II . This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancy located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems CHECK OUT OUR VIDEO TO LEARN MORE The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Jul 02, 2024
Full Time
Description THE EL DORADO COUNTY SHERIFF’S OFFICE The El Dorado County Sheriff’s Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, Ca and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. Check out our website, www.joinEDSO.org for more information! The selected candidate will have the opportunity to: Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here . Sheriff’s Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Public Safety Dispatch I: Experience: Equivalent to graduation from high school; AND One (1) year of public contact and/or non-emergency dispatching experience. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Miah Linson in the Sheriff’s Personnel Unit at linsonr @edso.org . RECRUITMENT PROCESS The Sheriff’s Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff’s Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. CritiCall Computer Exam (Weighted 100%): The CritiCall exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The examination has been tentatively scheduled for the second Thursday of each month. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email at least one week prior to the examination. If you have taken this examination within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Human Resources prior to the scheduled exam date to request that your previous score be transferred. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff’s Office is recruiting applicants for Sheriff's Public Safety Dispatcher I/II . This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancy located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems CHECK OUT OUR VIDEO TO LEARN MORE The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 7/31/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Jul 14, 2024
Full Time
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Description THE EL DORADO COUNTY SHERIFF’S OFFICE The El Dorado County Sheriff’s Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, Ca and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. Check out our website, www.joinEDSO.org for more information! The selected candidate will have the opportunity to: Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here . Sheriff’s Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Sheriff's Public Safety Dispatch II: Experience: Equivalent to graduation from high school; AND One (1) year of emergency dispatching experience at a level equivalent to the County’s class of Sheriff’s Public Safety Dispatcher I. Licenses and Certifications : A Peace Officer Standards and Training (POST) Professional Public Safety Dispatcher Basic Certificate is desirable. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Miah Linson in the Sheriff’s Personnel Unit at linsonr @edso.org . RECRUITMENT PROCESS The Sheriff’s Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff’s Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review: A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff’s Office is recruiting applicants for Sheriff's Public Safety Dispatcher I/II . This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancy located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Jul 14, 2024
Full Time
Description THE EL DORADO COUNTY SHERIFF’S OFFICE The El Dorado County Sheriff’s Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, Ca and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. Check out our website, www.joinEDSO.org for more information! The selected candidate will have the opportunity to: Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here . Sheriff’s Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Sheriff's Public Safety Dispatch II: Experience: Equivalent to graduation from high school; AND One (1) year of emergency dispatching experience at a level equivalent to the County’s class of Sheriff’s Public Safety Dispatcher I. Licenses and Certifications : A Peace Officer Standards and Training (POST) Professional Public Safety Dispatcher Basic Certificate is desirable. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Miah Linson in the Sheriff’s Personnel Unit at linsonr @edso.org . RECRUITMENT PROCESS The Sheriff’s Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff’s Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review: A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff’s Office is recruiting applicants for Sheriff's Public Safety Dispatcher I/II . This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancy located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 10, 2024
Full Time
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 10, 2024
Full Time
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 10, 2024
Full Time
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 10, 2024
Full Time
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 14, 2024
Full Time
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 14, 2024
Full Time
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 14, 2024
Full Time
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 14, 2024
Full Time
Announcement Number: 46320 Open to all qualified persons. Posted 02/14/2024 Recruiter: KARI HOLCOMB Phone: (775)684-4475 Email: k.holcomb@dps.state.nv.us Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jul 10, 2024
Full Time
Announcement Number: 47960 Open to all qualified persons. Posted 07/09/2024 Close Date: 07/26/2024 Recruiter: JOSE VILLA Phone: (702)486-3046 Email: jvilla@dps.state.nv.us Applications accepted for another 1 Days 6 Hrs 46 Mins The Position Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. **Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. At the Public Safety Dispatcher I, applicants may be required to attach copies of their successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch at the time of application. Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
CITY OF LAGUNA BEACH, CA
Laguna Beach, California, United States
Description A 5% Cost of Living Increase is scheduled for 01/01/2025. The City of Laguna Beach Police Department is accepting applications for the position of Public Safety Dispatcher - Lateral (Full-Time) . This recruitment will be used to fill the current vacancies and establish an eligibility list for future vacancies. The Position: Under the general supervision of a Police Sergeant, dispatches public safety equipment and personnel (Police, Fire and Marine Safety) in response to requests for service using telephone, computer, and radio communications systems. Responds to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned. Reports to/Supervises: Reports to the Support Services Supervisor and in his or her absence reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately report to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented. Required Competencies: Handling Stress Decision Making Listening Oral Communication Attention to Detail Integrity and Ethics Analyzing & Interpreting Data Critical Thinking Using Technology Adaptability Self-Management Legal & Regulatory Navigation Handling Conflict Teamwork Selection Process: All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis. The selection process will include a Structured Panel Interview. Those recommended for further evaluation will undergo a department interview with City staff. Based on the Department's needs, the selection process listed may be modified. Candidates will be notified via e-mail of any changes in the selection process. Please note that Lateral applicants working for non-P.O.S.T. agencies may be required to undergo the P.O.S.T. written exam unless the candidate is able to submit proof of successful completion of the Public Safety's 120 Hour Basic Course or passing the POST Basic Dispatcher Equivalency Examination (Commission Procedure F-5). Pre-Placement Process : All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination. Examples of Duties The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Receives, screens and transmits public safety calls via telephone and radio communications systems Dispatches public safety personnel and equipment (Police, Fire and Marine Safety) in response to requests for service Performs intensive data inputting of information received via computer keyboard Types departmental reports and initiates forms related to the operation and procedures of the Records Division Completes reports and complaints for court prosecution May make personal searches of prisoners Initiates and sends messages and requests for information on law enforcement computer systems Employee has considerable contact over the radio and telephone with public safety employees in the field and the general public, frequently in emotionally stressful situations Works evening, weekend and holiday shifts as assigned Qualifications Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows: Education: Graduation from high school or equivalent. Experience: Two (2) years of public safety dispatching experience, including the successful completion of probation as a public safety dispatcher. Experience must be recent and have occurred within the last two (2) years. License/Certificate Requirements: Possession of a POST Basic Public Safety Dispatcher Certification is desirable. Supplemental Information Knowledge of: Office procedures and methods Ability to: Keep basic records and type on a computer Work shifts, including evenings/nights and weekends (minimum of 48 hours a month) Learn the rules of the Federal Communications Commission regarding radio transmissions Work under stressful situations and exercise good judgment in emergencies Accurately record and retain data given verbally Skills: Possess a clear speaking voice and an excellent memory Capable of making rapid and appropriate decisions Constant alertness and attention to detail when dealing with the public and dispatching personnel and equipment Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control. The Department: The Police Department is organized into two divisions (Support Services, and Investigative and Field Services), and provides general law enforcement services, including animal control. Benefits for Laguna Beach Police Employees' Association (PEA) Retirement : The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2.7% at 57 for PEPRA CalPERS Safety members; 3% at 50 for tier I Classic CalPERS Safety members; 3% at 55 for tier II Classic CalPERS Safety members. Health Coverage: The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a long-term disability plan for employees. Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time. Holiday: The City provides 90 hours for 11 paid holidays per year. Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave may be accumulated without limit. Special Assignment Pay Canine Handler - 14 hours per month at two thirds of their regular rate of pay, then paid at time and a half for the off-duty caring, grooming, feeding, training, and otherwise maintaining of their department-issued canine or Support Services dog/equipment Community Outreach Officer and Field Training Officer - 10% of base pay School Resource Officer, Motorcycle, and Detective - 5% of base pay Educational Incentive Pay Educational Degree: Sworn employees in the position of Police Officer, Police Corporal and Police Sergeant are eligible for a bonus of 2.5% of base salary for an AA Degree, or 5% of base salary for a BA or BS Degree. POST Certifications: Sworn police department employees are eligible for the following: 1. 4% of base salary for an Intermediate POST Certificate. 2. 9% of base salary for an Advanced POST Certificate. The two POST certificates are not cumulative. An employee with Advanced POST will receive 9% and not any additional compensation for first having an Intermediate POST Certificate. Public Safety Dispatchers, Senior Public Safety Dispatchers, and the Support Services Supervisor, are eligible for the following: 1. 5% of base salary for a Dispatcher Advanced POST Certificate. When an employee receives either an Intermediate or Advanced POST Certificate they shall provide the City with a copy of the Certificate and will then be paid by the City retroactively to the effective date of the Certificate. Other Benefits The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
Jul 14, 2024
Full Time
Description A 5% Cost of Living Increase is scheduled for 01/01/2025. The City of Laguna Beach Police Department is accepting applications for the position of Public Safety Dispatcher - Lateral (Full-Time) . This recruitment will be used to fill the current vacancies and establish an eligibility list for future vacancies. The Position: Under the general supervision of a Police Sergeant, dispatches public safety equipment and personnel (Police, Fire and Marine Safety) in response to requests for service using telephone, computer, and radio communications systems. Responds to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned. Reports to/Supervises: Reports to the Support Services Supervisor and in his or her absence reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately report to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented. Required Competencies: Handling Stress Decision Making Listening Oral Communication Attention to Detail Integrity and Ethics Analyzing & Interpreting Data Critical Thinking Using Technology Adaptability Self-Management Legal & Regulatory Navigation Handling Conflict Teamwork Selection Process: All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis. The selection process will include a Structured Panel Interview. Those recommended for further evaluation will undergo a department interview with City staff. Based on the Department's needs, the selection process listed may be modified. Candidates will be notified via e-mail of any changes in the selection process. Please note that Lateral applicants working for non-P.O.S.T. agencies may be required to undergo the P.O.S.T. written exam unless the candidate is able to submit proof of successful completion of the Public Safety's 120 Hour Basic Course or passing the POST Basic Dispatcher Equivalency Examination (Commission Procedure F-5). Pre-Placement Process : All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination. Examples of Duties The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Receives, screens and transmits public safety calls via telephone and radio communications systems Dispatches public safety personnel and equipment (Police, Fire and Marine Safety) in response to requests for service Performs intensive data inputting of information received via computer keyboard Types departmental reports and initiates forms related to the operation and procedures of the Records Division Completes reports and complaints for court prosecution May make personal searches of prisoners Initiates and sends messages and requests for information on law enforcement computer systems Employee has considerable contact over the radio and telephone with public safety employees in the field and the general public, frequently in emotionally stressful situations Works evening, weekend and holiday shifts as assigned Qualifications Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows: Education: Graduation from high school or equivalent. Experience: Two (2) years of public safety dispatching experience, including the successful completion of probation as a public safety dispatcher. Experience must be recent and have occurred within the last two (2) years. License/Certificate Requirements: Possession of a POST Basic Public Safety Dispatcher Certification is desirable. Supplemental Information Knowledge of: Office procedures and methods Ability to: Keep basic records and type on a computer Work shifts, including evenings/nights and weekends (minimum of 48 hours a month) Learn the rules of the Federal Communications Commission regarding radio transmissions Work under stressful situations and exercise good judgment in emergencies Accurately record and retain data given verbally Skills: Possess a clear speaking voice and an excellent memory Capable of making rapid and appropriate decisions Constant alertness and attention to detail when dealing with the public and dispatching personnel and equipment Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control. The Department: The Police Department is organized into two divisions (Support Services, and Investigative and Field Services), and provides general law enforcement services, including animal control. Benefits for Laguna Beach Police Employees' Association (PEA) Retirement : The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2.7% at 57 for PEPRA CalPERS Safety members; 3% at 50 for tier I Classic CalPERS Safety members; 3% at 55 for tier II Classic CalPERS Safety members. Health Coverage: The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a long-term disability plan for employees. Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time. Holiday: The City provides 90 hours for 11 paid holidays per year. Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave may be accumulated without limit. Special Assignment Pay Canine Handler - 14 hours per month at two thirds of their regular rate of pay, then paid at time and a half for the off-duty caring, grooming, feeding, training, and otherwise maintaining of their department-issued canine or Support Services dog/equipment Community Outreach Officer and Field Training Officer - 10% of base pay School Resource Officer, Motorcycle, and Detective - 5% of base pay Educational Incentive Pay Educational Degree: Sworn employees in the position of Police Officer, Police Corporal and Police Sergeant are eligible for a bonus of 2.5% of base salary for an AA Degree, or 5% of base salary for a BA or BS Degree. POST Certifications: Sworn police department employees are eligible for the following: 1. 4% of base salary for an Intermediate POST Certificate. 2. 9% of base salary for an Advanced POST Certificate. The two POST certificates are not cumulative. An employee with Advanced POST will receive 9% and not any additional compensation for first having an Intermediate POST Certificate. Public Safety Dispatchers, Senior Public Safety Dispatchers, and the Support Services Supervisor, are eligible for the following: 1. 5% of base salary for a Dispatcher Advanced POST Certificate. When an employee receives either an Intermediate or Advanced POST Certificate they shall provide the City with a copy of the Certificate and will then be paid by the City retroactively to the effective date of the Certificate. Other Benefits The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION This position is eligible for an employee referral! ( See employee referral program incentive information below. ) The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . Employee Referral Program Incentive This position has been designated “hard-to-fill” and is eligible for the employee referral program. Attention City Employees: Send your employee referral to recruitment@cityofventura.ca.gov and include the candidate's full name and the designated hard-to-fill position they have applied for. Refer to APP No. 12.5 for specific information on the employee referral program. POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
THE POSITION This position is eligible for an employee referral! ( See employee referral program incentive information below. ) The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . Employee Referral Program Incentive This position has been designated “hard-to-fill” and is eligible for the employee referral program. Attention City Employees: Send your employee referral to recruitment@cityofventura.ca.gov and include the candidate's full name and the designated hard-to-fill position they have applied for. Refer to APP No. 12.5 for specific information on the employee referral program. POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: Continuous
Merced County, CA
Merced, California, United States
Examples of Duties NOTE: Applicants who meet the minimum qualifications may be eligible for hiring incentive payments up to $8000 as well as additional sick and vacation hours front-loaded depending on specific experience. This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $25.28 - $27.89 per hour. Duties may include, but are not limited to, the following: Learns to and receives and disposes of routine and emergency telephone, voice radio and teletype messages. Accurately receive and respond to 9-1-1 emergencies, routing personnel and equipment to request for medical aid, fires, rescues and accidents within the Sheriff's department and allied agencies. In emergency situations, secures and records information as to exact location and learns to use voice radio to notify necessary patrol and officer on duty. Monitors and maintains radio contact with other local, State and Federal agencies. Operates a CLETS (California Law Enforcement Telecommunications Systems) teletype sending and receiving messages, such as warrant checks, stolen property, and missing persons reports. Operates computer terminal to log departmental activities, compile data and prepare reports of law enforcement incidences or emergency reports and action taken. Occasionally perform clerical tasks involving typing/word processing. Operates TDD (Telecommunication Device for Deaf). Minimum Qualifications SHERIFF DISPATCHER I OPTION 1: Education: High School graduate or GED equivalent. AND Experience: One (1) year of support experience in one or more various types of emergency services such as law enforcement, fire department, emergency medical services (EMS), coroner department, hospital, clinical setting or courts. OR One (1) year performing journey level clerical work involving extensive public contact or operating multi-line telephone, PBX switchboard, or radio communications systems. Certification Successful completion of a Basic California P.O.S.T. Public Safety Dispatch Course and Merced County Sheriff's Department Field Training Program required within one year of appointment. OPTION 2 Education: Completion of 30 semester units from an accredited college or university or related technical school. And Experience : None Certification Successful completion of a Basic California P.O.S.T. Public Safety Dispatch Course and Merced County Sheriff's Department Field Training Program required within one year of appointment. SHERIFF DISPATCHER II Education: High School graduate or GED equivalent. Experience: Two (2) years successful experience as a Sheriff Dispatcher I or equivalent position. OR Two (2) year of support experience in one or more various types of emergency services such as law enforcement, fire department, emergency medical services (EMS), coroner department, hospital, clinical setting or courts. Certification Successful completion of a Basic California P.O.S.T. Public Safety Dispatch Course and Merced County Sheriff's Department Field Training Program required within one year of appointment. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment. Monitor multiple computer screens simultaneously. Type accurately at a minimum speed of 30 words per minute. Operates telephone and 9-1-1 communication equipment, voice radio and a computer-aided dispatch system to process and document telephone calls from the general public and public agencies requesting public safety information and services. Dispatches, directs, coordinates communication between appropriate agencies, local government field units and individuals engaged in non-emergency situations. Monitors non-emergency radio traffic. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand or walk for long periods of time. Regular attendance is an essential function. Knowledge of: General geography of the County including major streets, highways, rivers and landmarks. Proper operation and care of telephone, CLETS, computer terminal and voice radio equipment. Ability to: Learn departmental organization, personnel equipment and law enforcement procedures. Perform duties with powers of observation, memory, logical reasoning and judgment. Work under stressful conditions in a fast-paced environment and exercise good judgment in emergency situations. Keep records and prepare reports. Deal courteously but firmly with general public. Input data and utilize a computer aided dispatch system quickly and accurately. Perform a variety of clerical tasks such as typing, filing, record keeping, and report writing. Speak clearly and listen attentively. Understand and carry out written and oral instructions. FAMILY CARE LEAVE Family Care Leave applies to all employees who work 1250 or more hours in any twelve month period. HEALTH PLANS AND LIFE INSURANCE Extra-help employees are not entitled to County-paid medical, dental, vision, life insurance, Employee Assistance Program benefits and are not eligible to participate in the Deferred Compensation Plan. JURY DUTY Extra-help employees are not entitled to pay or receive reimbursement from the County for Jury Duty. PAID TIME BENEFITS Extra-help employees are not entitled to paid bereavement,vacation, or holidays. PAID SICK LEAVE Extra-help employees are entitled to accrue up to three (3) paid sick days (24 hours) in a 12-month period. SOCIAL SECURITY Extra-helpemploymentearningsare not covered under Social Security. Merced County provides an alternate plan - Public Agency Retirement Services (PARS) - for extra-help employees who are otherwise not eligible for participation in the County'sretirement system. COMPENSATION/UNEMPLOYMENT INSURANCE: The County does provide benefits to those eligible under the State Workers Compensation and Unemployment Insurance statutes. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Jul 10, 2024
Full Time
Examples of Duties NOTE: Applicants who meet the minimum qualifications may be eligible for hiring incentive payments up to $8000 as well as additional sick and vacation hours front-loaded depending on specific experience. This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $25.28 - $27.89 per hour. Duties may include, but are not limited to, the following: Learns to and receives and disposes of routine and emergency telephone, voice radio and teletype messages. Accurately receive and respond to 9-1-1 emergencies, routing personnel and equipment to request for medical aid, fires, rescues and accidents within the Sheriff's department and allied agencies. In emergency situations, secures and records information as to exact location and learns to use voice radio to notify necessary patrol and officer on duty. Monitors and maintains radio contact with other local, State and Federal agencies. Operates a CLETS (California Law Enforcement Telecommunications Systems) teletype sending and receiving messages, such as warrant checks, stolen property, and missing persons reports. Operates computer terminal to log departmental activities, compile data and prepare reports of law enforcement incidences or emergency reports and action taken. Occasionally perform clerical tasks involving typing/word processing. Operates TDD (Telecommunication Device for Deaf). Minimum Qualifications SHERIFF DISPATCHER I OPTION 1: Education: High School graduate or GED equivalent. AND Experience: One (1) year of support experience in one or more various types of emergency services such as law enforcement, fire department, emergency medical services (EMS), coroner department, hospital, clinical setting or courts. OR One (1) year performing journey level clerical work involving extensive public contact or operating multi-line telephone, PBX switchboard, or radio communications systems. Certification Successful completion of a Basic California P.O.S.T. Public Safety Dispatch Course and Merced County Sheriff's Department Field Training Program required within one year of appointment. OPTION 2 Education: Completion of 30 semester units from an accredited college or university or related technical school. And Experience : None Certification Successful completion of a Basic California P.O.S.T. Public Safety Dispatch Course and Merced County Sheriff's Department Field Training Program required within one year of appointment. SHERIFF DISPATCHER II Education: High School graduate or GED equivalent. Experience: Two (2) years successful experience as a Sheriff Dispatcher I or equivalent position. OR Two (2) year of support experience in one or more various types of emergency services such as law enforcement, fire department, emergency medical services (EMS), coroner department, hospital, clinical setting or courts. Certification Successful completion of a Basic California P.O.S.T. Public Safety Dispatch Course and Merced County Sheriff's Department Field Training Program required within one year of appointment. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment. Monitor multiple computer screens simultaneously. Type accurately at a minimum speed of 30 words per minute. Operates telephone and 9-1-1 communication equipment, voice radio and a computer-aided dispatch system to process and document telephone calls from the general public and public agencies requesting public safety information and services. Dispatches, directs, coordinates communication between appropriate agencies, local government field units and individuals engaged in non-emergency situations. Monitors non-emergency radio traffic. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand or walk for long periods of time. Regular attendance is an essential function. Knowledge of: General geography of the County including major streets, highways, rivers and landmarks. Proper operation and care of telephone, CLETS, computer terminal and voice radio equipment. Ability to: Learn departmental organization, personnel equipment and law enforcement procedures. Perform duties with powers of observation, memory, logical reasoning and judgment. Work under stressful conditions in a fast-paced environment and exercise good judgment in emergency situations. Keep records and prepare reports. Deal courteously but firmly with general public. Input data and utilize a computer aided dispatch system quickly and accurately. Perform a variety of clerical tasks such as typing, filing, record keeping, and report writing. Speak clearly and listen attentively. Understand and carry out written and oral instructions. FAMILY CARE LEAVE Family Care Leave applies to all employees who work 1250 or more hours in any twelve month period. HEALTH PLANS AND LIFE INSURANCE Extra-help employees are not entitled to County-paid medical, dental, vision, life insurance, Employee Assistance Program benefits and are not eligible to participate in the Deferred Compensation Plan. JURY DUTY Extra-help employees are not entitled to pay or receive reimbursement from the County for Jury Duty. PAID TIME BENEFITS Extra-help employees are not entitled to paid bereavement,vacation, or holidays. PAID SICK LEAVE Extra-help employees are entitled to accrue up to three (3) paid sick days (24 hours) in a 12-month period. SOCIAL SECURITY Extra-helpemploymentearningsare not covered under Social Security. Merced County provides an alternate plan - Public Agency Retirement Services (PARS) - for extra-help employees who are otherwise not eligible for participation in the County'sretirement system. COMPENSATION/UNEMPLOYMENT INSURANCE: The County does provide benefits to those eligible under the State Workers Compensation and Unemployment Insurance statutes. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Nevada County, CA
Nevada City, California, United States
Definition and Class Characteristics THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST OF QUALIFIED CANDIDATES TO FILL FUTURE VACANT POSITIONS We are looking for highly motivated and passionate individuals to join our Public Safety Dispatch team as Sheriff's Dispatchers! Do you enjoy helping people and can be calm under pressure? Do you enjoy working in a fast paced environment? Have you ever considered working as a Sheriff's Dispatcher? This highly sought after career allows you to be the first, first responder assisting the community in their time of need. If you are someone who is able to handle multiple tasks at once and doesn't mind shift work including nights and holidays, this is the perfect opportunity for you! Our 9-1-1 dispatch center is staffed with highly dedicated professionals that answer over 50,000 calls a year. Being a dispatcher is one of the toughest jobs that you'll ever love. **UP TO $5,000.00 HIRING BONUS** **************************************************************** THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST OF QUALIFIED CANDIDATES TO FILL FUTURE VANCANT POSITIONS POST PUBLIC SAFETY DISPATCHER WRITTEN EXAM DATES: EXAM DATE: THURSDAY, SEPTEMBER 10, 2024 INTERVIEW DATE: WEDNESDAY, OCTOBER 2, 2024 ADVANCED NOTICE OF TESTING AND INTERVIEW DATES ALLOWS OUR CANDIDATES THE OPPORTUNITY TO ADJUST SCHEDULES FOR PARTICIPATION IN OUR EXAMINATION PROCESS. **IF YOU APPLY DURING THIS RECRUITMENT PERIOD, PLEASE PLAN TO BE AVAILABLE ON THE WRITTEN EXAM DATE INDICATED ABOVE. IF YOU ARE NOT AVAILABLE PLEASE PLAN TO APPLY IN A FUTURE RECRUITMENT PERIOD. WRITTEN EXAM IS SCHEDULED IN NEVADA COUNTY - NO REMOTE TESTING OPTIONS If you are interested in taking the first step towards a career in law enforcement and are motivated to join our team after learning about us and what we do to make a difference in our community, apply to be a part of our team. We want to meet you! The law enforcement dispatch field is exciting, and provides opportunities for growth and promotion. Apply now to become a part of our incredible team. Recruitment incentives-between $1,000.00 and $5,000.00 paid over a 1-year period (either new or lateral hires). The recruitment incentive is paid in two parts, half upon hire and the remainder paid upon completion of a 12-month probation period. Relocation Incentives, Referral Bonuses, Tuition Reimbursement and Student Loan Repayments are also available to qualified candidates! Benefits: This is a full-time position and the County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical, dental and vision insurance, life insurance, and flexible spending accounts (FSA). Nevada County is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. HIRING PROCESS Step 1: Apply! Complete your job application. Step 2: Attend the POST Public Safety Dispatcher Written Exam with a score of 47.0 or higher. This exam is designed to measure your verbal ability, reasoning, memory and perceptual ability. Step 3: Candidates who successfully pass the POST Public Safety Dispatcher Exam will be placed on our eligibility list. Your name will remain our eligibility list for six months. Step 4: Prepare your POST Personal History Statement in preparation of oral interviews. Step 5: Interviews - Our Dispatch management team will schedule oral panel interviews with candidates on the eligibility list. A completed POST Personal History Statement must be provided at the time of oral interview. Step 6 : Background investigation - After successful passing of the oral interviews, eligible applicants will undergo an in-depth background investigation. Step 7: Sheriff's Interview / Conditional Job Offer: After successfully passing a background investigation, applicants at this state will be invited to a Captain's interview, then a Sheriff's interview. If applicants pass both the Captain's and Sheriff's interviews they will receive a conditional job offer pending the successful completion of a medical and psychological exam, and drug and alcohol test. Once all conditions are met, a start date will be issued. Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a hard-working organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides relevant programming to keep us safe and healthy. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description for more information. Examples of Duties Under general supervision, receives and assesses 911 system emergency and non-emergency calls and dispatches fire, medical and law enforcement personnel; maintains radio and telephone communication between the Nevada County Sheriff's Department and law enforcement, fire protection, and emergency service personnel within the County; and performs related work as required. Sheriff's Dispatcher I: This is the entry-level classification in the series. Initially under close supervision, incumbents learn and perform duties of increasing complexity. This class is flexibly staffed with Sheriff's Dispatcher II and incumbents normally advance to the higher level after gaining sufficient experience and demonstrating proficiency to meet the requirements of the Sheriff's Dispatcher II. Education and Experience Required Level I: Completion of 12th grade and one year of experience in a setting which involves public contact, heavy phone usage, or customer service. Licenses and Certificates: Possession of a valid California or Nevada driver's license within 30 days of hire. Must complete POST (Peace Officer Standards Training) Dispatch Academy training within 12 months of date of hire and complete CLETS/NCIC certification within the designated training period. PROOF OF TYPING AT A NET RATE OF 35 WPM IS REQUIRED. PLEASE ATTACH PROOF OF YOUR TYPING ABILITY TO APPLICATION. If you don't have a typing certificate, please visit www.freetypinggame.net . Click on the Tests tab at the top and then select Free Certificate Tests and follow the steps. Once you have your certificate, save it and attach it in the attachment section of your application prior to submitting. Physical Demands and Working Conditions: Sustained posture and attentiveness for console operation with limited breaks; vision sufficient to read video monitors, annunciator lights, computer screens, and printed materials; manual dexterity to operate control console, computer keyboards, telephone, radio and standard office equipment; speech and hearing to communicate clearly by radio, telephone and in person. Must work rotating shifts, holidays, weekends, and overtime. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. Other Requirements: Must submit to and pass a psychological evaluation, medical examination and a background investigation. This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 9/1/2024 11:59 PM Pacific
Jul 14, 2024
Full Time
Definition and Class Characteristics THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST OF QUALIFIED CANDIDATES TO FILL FUTURE VACANT POSITIONS We are looking for highly motivated and passionate individuals to join our Public Safety Dispatch team as Sheriff's Dispatchers! Do you enjoy helping people and can be calm under pressure? Do you enjoy working in a fast paced environment? Have you ever considered working as a Sheriff's Dispatcher? This highly sought after career allows you to be the first, first responder assisting the community in their time of need. If you are someone who is able to handle multiple tasks at once and doesn't mind shift work including nights and holidays, this is the perfect opportunity for you! Our 9-1-1 dispatch center is staffed with highly dedicated professionals that answer over 50,000 calls a year. Being a dispatcher is one of the toughest jobs that you'll ever love. **UP TO $5,000.00 HIRING BONUS** **************************************************************** THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST OF QUALIFIED CANDIDATES TO FILL FUTURE VANCANT POSITIONS POST PUBLIC SAFETY DISPATCHER WRITTEN EXAM DATES: EXAM DATE: THURSDAY, SEPTEMBER 10, 2024 INTERVIEW DATE: WEDNESDAY, OCTOBER 2, 2024 ADVANCED NOTICE OF TESTING AND INTERVIEW DATES ALLOWS OUR CANDIDATES THE OPPORTUNITY TO ADJUST SCHEDULES FOR PARTICIPATION IN OUR EXAMINATION PROCESS. **IF YOU APPLY DURING THIS RECRUITMENT PERIOD, PLEASE PLAN TO BE AVAILABLE ON THE WRITTEN EXAM DATE INDICATED ABOVE. IF YOU ARE NOT AVAILABLE PLEASE PLAN TO APPLY IN A FUTURE RECRUITMENT PERIOD. WRITTEN EXAM IS SCHEDULED IN NEVADA COUNTY - NO REMOTE TESTING OPTIONS If you are interested in taking the first step towards a career in law enforcement and are motivated to join our team after learning about us and what we do to make a difference in our community, apply to be a part of our team. We want to meet you! The law enforcement dispatch field is exciting, and provides opportunities for growth and promotion. Apply now to become a part of our incredible team. Recruitment incentives-between $1,000.00 and $5,000.00 paid over a 1-year period (either new or lateral hires). The recruitment incentive is paid in two parts, half upon hire and the remainder paid upon completion of a 12-month probation period. Relocation Incentives, Referral Bonuses, Tuition Reimbursement and Student Loan Repayments are also available to qualified candidates! Benefits: This is a full-time position and the County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical, dental and vision insurance, life insurance, and flexible spending accounts (FSA). Nevada County is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. HIRING PROCESS Step 1: Apply! Complete your job application. Step 2: Attend the POST Public Safety Dispatcher Written Exam with a score of 47.0 or higher. This exam is designed to measure your verbal ability, reasoning, memory and perceptual ability. Step 3: Candidates who successfully pass the POST Public Safety Dispatcher Exam will be placed on our eligibility list. Your name will remain our eligibility list for six months. Step 4: Prepare your POST Personal History Statement in preparation of oral interviews. Step 5: Interviews - Our Dispatch management team will schedule oral panel interviews with candidates on the eligibility list. A completed POST Personal History Statement must be provided at the time of oral interview. Step 6 : Background investigation - After successful passing of the oral interviews, eligible applicants will undergo an in-depth background investigation. Step 7: Sheriff's Interview / Conditional Job Offer: After successfully passing a background investigation, applicants at this state will be invited to a Captain's interview, then a Sheriff's interview. If applicants pass both the Captain's and Sheriff's interviews they will receive a conditional job offer pending the successful completion of a medical and psychological exam, and drug and alcohol test. Once all conditions are met, a start date will be issued. Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a hard-working organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides relevant programming to keep us safe and healthy. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description for more information. Examples of Duties Under general supervision, receives and assesses 911 system emergency and non-emergency calls and dispatches fire, medical and law enforcement personnel; maintains radio and telephone communication between the Nevada County Sheriff's Department and law enforcement, fire protection, and emergency service personnel within the County; and performs related work as required. Sheriff's Dispatcher I: This is the entry-level classification in the series. Initially under close supervision, incumbents learn and perform duties of increasing complexity. This class is flexibly staffed with Sheriff's Dispatcher II and incumbents normally advance to the higher level after gaining sufficient experience and demonstrating proficiency to meet the requirements of the Sheriff's Dispatcher II. Education and Experience Required Level I: Completion of 12th grade and one year of experience in a setting which involves public contact, heavy phone usage, or customer service. Licenses and Certificates: Possession of a valid California or Nevada driver's license within 30 days of hire. Must complete POST (Peace Officer Standards Training) Dispatch Academy training within 12 months of date of hire and complete CLETS/NCIC certification within the designated training period. PROOF OF TYPING AT A NET RATE OF 35 WPM IS REQUIRED. PLEASE ATTACH PROOF OF YOUR TYPING ABILITY TO APPLICATION. If you don't have a typing certificate, please visit www.freetypinggame.net . Click on the Tests tab at the top and then select Free Certificate Tests and follow the steps. Once you have your certificate, save it and attach it in the attachment section of your application prior to submitting. Physical Demands and Working Conditions: Sustained posture and attentiveness for console operation with limited breaks; vision sufficient to read video monitors, annunciator lights, computer screens, and printed materials; manual dexterity to operate control console, computer keyboards, telephone, radio and standard office equipment; speech and hearing to communicate clearly by radio, telephone and in person. Must work rotating shifts, holidays, weekends, and overtime. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. Other Requirements: Must submit to and pass a psychological evaluation, medical examination and a background investigation. This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 9/1/2024 11:59 PM Pacific
Position Description APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY *TYPING CERTIFICATE REQUIRED* PLEASE REVIEW REQUIRED APPLICATION MATERIALS The County of Fresno Sheriff-Coroner-Public Administrator's Office seeks enthusiastic and motivated individuals with exceptional communication skills interested in a public safety career as a Communications Dispatcher I . The Communications Dispatcher I, utilized in the communication center of the County of Fresno Sheriff-Coroner-Public Administrator's Office, is primarily oriented to receiving and responding to emergency calls by telephone or radio; keying data such as name, address and nature of the emergency into a computer; dispatching law enforcement personnel; referring call or caller according to policy and procedure; and monitoring the location and activity of field units at all times. Incumbents must be available to perform shift work in a twenty-four (24) hour, seven (7) day per week operation. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS. As a condition of employment candidates must undergo and pass a thorough and detailed personal background investigation, medical, and polygraph or Computer Voice Stress Analysis examination. These investigations include employment and credit histories, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Background materials for failed candidates are retained for three years. Note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to view the Samples of Duties. Knowledge, Skills and Abilities Please click here to view the Knowledge, Skills and Abilities. Minimum Qualifications OPTION 1 : Education : Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system. OPTION 2 : Experience : One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information. OPTION 3 : Certificate : Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training. In addition to the options listed above, the following is also required: Other : Ability to type thirty-five (35) net words per minute. Note : Permanent status may not be obtained in this classification. Incumbents must advance to the Communications Dispatcher II classification within two (2) years from the date of initial employment or be rejected during the provisional appointment. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE: A copy of a typing certificate is required. The typing certificate must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, fax a copy to (559) 455-4788 (Attn: Zachary Carter), or email it to HREmploymentServices@fresnocountyca.gov by the closing date/time of this recruitment or if you are afforded an interview, you may provide one at that time. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. Please fully list your work experience; including current position. Failure to list current, complete and accurate work experience within the job application (including employment with the County of Fresno) may result in disqualification of your application. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). In the Education section of your application, please provide complete information for each school attended. Failure to completely list education within the job application may disqualify the applicant from consideration. College/University transcripts may be requested to verify completion of qualifying units. If you have completed education in a foreign institution and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You must either attach a copy to your online employment application; fax a copy to (559) 455-4788 (Attn: Zachary Carter); or email it to HREmploymentServices@fresnocountyca.gov by the closing date and time of this recruitment. Late submission of documentation will not be accepted. Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Online Examination - The examination for Communications Dispatcher I may be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Certify without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Successful candidates will be placed on an employment list effective for a minimum of 3 months (may be extended up to 12 months) and will be certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete and accurate; amendments to your application will not be allowed after the filing deadline). Supplemental Questionnaire. Typing Certificate (Copy) - must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, fax a copy to (559) 455-4788 (Attn: Zachary Carter) or email it to HREmploymentServices@fresnocountyca.gov by the closing date/time of this recruitment or if you are afforded an interview, you may provide one at that time. Please note : Applications must be submitted online only. Applications submitted via e-mail, fax, mail or in person will not be allowed. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . The online application may be found at http://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS : The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Zachary Carter Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY *TYPING CERTIFICATE REQUIRED* PLEASE REVIEW REQUIRED APPLICATION MATERIALS The County of Fresno Sheriff-Coroner-Public Administrator's Office seeks enthusiastic and motivated individuals with exceptional communication skills interested in a public safety career as a Communications Dispatcher I . The Communications Dispatcher I, utilized in the communication center of the County of Fresno Sheriff-Coroner-Public Administrator's Office, is primarily oriented to receiving and responding to emergency calls by telephone or radio; keying data such as name, address and nature of the emergency into a computer; dispatching law enforcement personnel; referring call or caller according to policy and procedure; and monitoring the location and activity of field units at all times. Incumbents must be available to perform shift work in a twenty-four (24) hour, seven (7) day per week operation. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS. As a condition of employment candidates must undergo and pass a thorough and detailed personal background investigation, medical, and polygraph or Computer Voice Stress Analysis examination. These investigations include employment and credit histories, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Background materials for failed candidates are retained for three years. Note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to view the Samples of Duties. Knowledge, Skills and Abilities Please click here to view the Knowledge, Skills and Abilities. Minimum Qualifications OPTION 1 : Education : Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system. OPTION 2 : Experience : One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information. OPTION 3 : Certificate : Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training. In addition to the options listed above, the following is also required: Other : Ability to type thirty-five (35) net words per minute. Note : Permanent status may not be obtained in this classification. Incumbents must advance to the Communications Dispatcher II classification within two (2) years from the date of initial employment or be rejected during the provisional appointment. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE: A copy of a typing certificate is required. The typing certificate must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, fax a copy to (559) 455-4788 (Attn: Zachary Carter), or email it to HREmploymentServices@fresnocountyca.gov by the closing date/time of this recruitment or if you are afforded an interview, you may provide one at that time. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. Please fully list your work experience; including current position. Failure to list current, complete and accurate work experience within the job application (including employment with the County of Fresno) may result in disqualification of your application. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). In the Education section of your application, please provide complete information for each school attended. Failure to completely list education within the job application may disqualify the applicant from consideration. College/University transcripts may be requested to verify completion of qualifying units. If you have completed education in a foreign institution and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You must either attach a copy to your online employment application; fax a copy to (559) 455-4788 (Attn: Zachary Carter); or email it to HREmploymentServices@fresnocountyca.gov by the closing date and time of this recruitment. Late submission of documentation will not be accepted. Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Online Examination - The examination for Communications Dispatcher I may be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Certify without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Successful candidates will be placed on an employment list effective for a minimum of 3 months (may be extended up to 12 months) and will be certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete and accurate; amendments to your application will not be allowed after the filing deadline). Supplemental Questionnaire. Typing Certificate (Copy) - must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, fax a copy to (559) 455-4788 (Attn: Zachary Carter) or email it to HREmploymentServices@fresnocountyca.gov by the closing date/time of this recruitment or if you are afforded an interview, you may provide one at that time. Please note : Applications must be submitted online only. Applications submitted via e-mail, fax, mail or in person will not be allowed. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . The online application may be found at http://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS : The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Zachary Carter Closing Date/Time: Continuous