LOS ANGELES COUNTY
Los Angeles, California, United States
DEPARTMENT OF PUBLIC HEALTH TRANSFER OPPORTUNITY ANNOUNCEMENT TRPH8972-4 VACANCY INFORMATION Office of Health Assessment and Epidemiology 313 N. Figueroa Street, Suite 127 Los Angeles, CA 90012 Office of Health Assessment and Epidemiology is seeking a highly motivated individual to fill the position of Research Analyst II that will be assigned to the survey team within the Population Health Assessment Unit.The candidate will mainly work with other epidemiologists and research analysts to support the Los Angeles County Health Survey.This position is on a 5/40 work schedule. Essential Job Functions The Research Analyst II will assist the epidemiologists and research analysts in the survey team with: Survey questionnaire design and development, including literature searches on various topics and other well-established population-based surveys. Facilitating survey implementation and operation. Data management, such as drafting codebooks, creating sub-datasets, and checking data accuracy and quality. Data analyses, which may range from simple descriptive analyses to more advanced modeling Tabulating results and presenting results in various formats, such as graphics and charts for internal and external use. Geocoding addresses collected for the Los Angeles County Health Survey and creating maps to display geographic variations in health indicator estimates. Interpretation of data and helping data users understand the survey data. Writing reports and preparing materials for presentation and dissemination. Helping analyze other data sets that are used by the survey team. Responding to data requests from other DPH programs and external agencies. Other duties as assigned. Requirements Must be a permanent County of Los Angeles employee who currently holds the payroll title of Research Analyst II, Behavioral Sciences . DESIRABLE QUALIFICATIONS: Experience working with large data sets, including data management and analyses. Strong SAS programing skills and experience in using SAS to perform data analysis. Experience in using Microsoft Office such as Word, Excel, PowerPoint, and Access. Experience in or willingness to learn GIS and ArcGIS. Strong writing skills. Working well with other team members. All interested employees who currently hold the payroll title of Research Analyst II are invited to submit a cover letter, resume, copies of their last two (2) performance evaluations, and a copy of their Time History Report (All Earnings) for the last 24 months. Any additional information a candidate wishes to have taken into consideration will be accepted. All materials submitted will be evaluated.Only the most qualified candidates will be contacted for an interview. Interested candidates should submit documents via email to: Yan Cui, MD, PhD Office of Health Assessment and Epidemiology 313 N. Figueroa Street, Room 127 Los Angeles, CA 90012 Phone : (213) 288-7005 Email :ycui@ph.lacounty.gov Closing Date/Time:
Jan 18, 2019
Full Time
DEPARTMENT OF PUBLIC HEALTH TRANSFER OPPORTUNITY ANNOUNCEMENT TRPH8972-4 VACANCY INFORMATION Office of Health Assessment and Epidemiology 313 N. Figueroa Street, Suite 127 Los Angeles, CA 90012 Office of Health Assessment and Epidemiology is seeking a highly motivated individual to fill the position of Research Analyst II that will be assigned to the survey team within the Population Health Assessment Unit.The candidate will mainly work with other epidemiologists and research analysts to support the Los Angeles County Health Survey.This position is on a 5/40 work schedule. Essential Job Functions The Research Analyst II will assist the epidemiologists and research analysts in the survey team with: Survey questionnaire design and development, including literature searches on various topics and other well-established population-based surveys. Facilitating survey implementation and operation. Data management, such as drafting codebooks, creating sub-datasets, and checking data accuracy and quality. Data analyses, which may range from simple descriptive analyses to more advanced modeling Tabulating results and presenting results in various formats, such as graphics and charts for internal and external use. Geocoding addresses collected for the Los Angeles County Health Survey and creating maps to display geographic variations in health indicator estimates. Interpretation of data and helping data users understand the survey data. Writing reports and preparing materials for presentation and dissemination. Helping analyze other data sets that are used by the survey team. Responding to data requests from other DPH programs and external agencies. Other duties as assigned. Requirements Must be a permanent County of Los Angeles employee who currently holds the payroll title of Research Analyst II, Behavioral Sciences . DESIRABLE QUALIFICATIONS: Experience working with large data sets, including data management and analyses. Strong SAS programing skills and experience in using SAS to perform data analysis. Experience in using Microsoft Office such as Word, Excel, PowerPoint, and Access. Experience in or willingness to learn GIS and ArcGIS. Strong writing skills. Working well with other team members. All interested employees who currently hold the payroll title of Research Analyst II are invited to submit a cover letter, resume, copies of their last two (2) performance evaluations, and a copy of their Time History Report (All Earnings) for the last 24 months. Any additional information a candidate wishes to have taken into consideration will be accepted. All materials submitted will be evaluated.Only the most qualified candidates will be contacted for an interview. Interested candidates should submit documents via email to: Yan Cui, MD, PhD Office of Health Assessment and Epidemiology 313 N. Figueroa Street, Room 127 Los Angeles, CA 90012 Phone : (213) 288-7005 Email :ycui@ph.lacounty.gov Closing Date/Time:
County of San Mateo, CA
Redwood City, CA, United States
Description The San Mateo County's Health Systems is seeking a highly qualified IS Business Analyst II (IS BA) - Limited Term for their Health IT Division. To view the online brochure for this recruitment please follow this link: https://hr.smcgov.org/IS-BA-II The individual in this positionperforms complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required.This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning. IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. The ideal candidate will possess: A bachelor's degree from an accredited college or university with a major ininformation systems, Computer Science, or similar technical discipline. At least 5 years of experience in system analysis and software development and support. Strong knowledge of business process analysis, requirements analysis, and software analysis and design. Project management experience. Three years of experience performing application support in a health care setting. Ability to analyze end-user technical requirements and recommend specific technical and/or workflow solutions to meet the need. Excellent trouble shooting skills. Knowledge of database and data dictionary concepts, database file structures and operating system interfaces. Knowledge of business analysis techniques such as interviewing, brainstorming, modeling, risk analysis, estimating, and peer review. Ability to work independently and set priorities. Three years of experience supporting an electronic health record or case management system. Knowledge of principles and practices of leadership and mentoring. Excellent communication skills with both technical and non-technical staff. This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current county employees: Current and regular San MateoCounty Employees who are interested in this assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Examples Of Duties Participates in the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes. Receives requests for assistance related to the use of department and/or program systems and software applications; determines severity of problem and resolves or refers to appropriate personnel or vendor for resolution. Participates in a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues. Coordinates and directs the work of software vendors to identify and resolve programming and other operational problems; coordinates the scheduling of corrective patches and upgrades between vendors and staff; interacts with vendors, external agencies, auditors, or other staff to obtain requested data or special reports. Provides or arranges for the training of staff on the information systems used by the department and/or program; requests adhoc reports. Develops and executes system test plans to ensure application performance conforms to specifications; modifies technologies to correct errors and optimize system performance and cost-effectiveness. Stays abreast of current trends and developments in system applications and technologies; serves as a technical expert on assigned committees. Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner. Prepares and tracks requests to information technology staff, vendors and/or service providers for routine system changes and reports. Performs related duties as assigned. Qualifications Knowledge of: Various information technology platforms and operating systems. Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area. Principles of relational database management and systems integration analysis and programming. Principles and practices of programmatic analysis and report preparation. Information systems and data processing concepts. Principles and practices of contract and vendor relationship management. Modern office practices, methods, and computer equipment and applications related to the work. Record keeping principles and procedures. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with users, vendors, external agencies, and County staff. Skill/Ability to: Learn department and County systems, policies, programs, and practices related to information systems. Provide technical and analytical support to users of department systems and applications. Learn to and communicate with department personnel to identify and translate information needs into system requirements. Learn to and communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Assist end users on a wide variety of system issues, evaluate alternatives, and make and implement sound recommendations. Assist in developing materials and present effective training programs; train users in the assigned application systems. Evaluate the effectiveness of newly developed systems and/or applications. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials. Organize work, set priorities, and meet critical deadlines. Learn, interpret, apply, explain, and ensure compliance with applicable County standards, policies, and procedures related to assigned area of responsibility. Establish and maintain a variety of filing, record keeping, and tracking systems. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate effectively, orally and in writing, with both technical and non-technical personnel. Establish and maintain effective working relationships with those contacted in the course of the work. Additional Qualifications at the IS Business Analyst II level: Knowledge of: Principles and practices used in adapting information systems to business needs and communicating those needs to information systems professionals and vendors. Department and County systems, policies, programs, and practices related to information systems. The organization, operation, and functions of the department and County as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Ability to: Communicate with department personnel to identify and translate information needs into system requirements. Communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Conduct research projects on a wide variety of software and systems issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Research, develop, and recommend cost-effective technical system improvements. Develop and implement comprehensive computer operations-related projects and training programs. Participate and/or lead focus groups or working sessions to establish new processes or technical design for improvement. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education : Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. IS Business Analyst II: Three (3) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one (1) year of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Environmental Elements: Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support. Application/Examination Anyone may apply. Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application. A resume or reference to a resume will not be accepted as a substitute for your responses to these questions. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. The San Mateo County Health IT Division will screen applications as they are received and will directly contact qualified applicants for further consideration. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: Continuous Departmental Interviews: On An Ongoing Basis At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. HR Analyst: Lucy Fung (100318) (IS Business Analyst II - V265)
Jan 07, 2019
Full Time
Description The San Mateo County's Health Systems is seeking a highly qualified IS Business Analyst II (IS BA) - Limited Term for their Health IT Division. To view the online brochure for this recruitment please follow this link: https://hr.smcgov.org/IS-BA-II The individual in this positionperforms complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required.This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning. IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. The ideal candidate will possess: A bachelor's degree from an accredited college or university with a major ininformation systems, Computer Science, or similar technical discipline. At least 5 years of experience in system analysis and software development and support. Strong knowledge of business process analysis, requirements analysis, and software analysis and design. Project management experience. Three years of experience performing application support in a health care setting. Ability to analyze end-user technical requirements and recommend specific technical and/or workflow solutions to meet the need. Excellent trouble shooting skills. Knowledge of database and data dictionary concepts, database file structures and operating system interfaces. Knowledge of business analysis techniques such as interviewing, brainstorming, modeling, risk analysis, estimating, and peer review. Ability to work independently and set priorities. Three years of experience supporting an electronic health record or case management system. Knowledge of principles and practices of leadership and mentoring. Excellent communication skills with both technical and non-technical staff. This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current county employees: Current and regular San MateoCounty Employees who are interested in this assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Examples Of Duties Participates in the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes. Receives requests for assistance related to the use of department and/or program systems and software applications; determines severity of problem and resolves or refers to appropriate personnel or vendor for resolution. Participates in a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues. Coordinates and directs the work of software vendors to identify and resolve programming and other operational problems; coordinates the scheduling of corrective patches and upgrades between vendors and staff; interacts with vendors, external agencies, auditors, or other staff to obtain requested data or special reports. Provides or arranges for the training of staff on the information systems used by the department and/or program; requests adhoc reports. Develops and executes system test plans to ensure application performance conforms to specifications; modifies technologies to correct errors and optimize system performance and cost-effectiveness. Stays abreast of current trends and developments in system applications and technologies; serves as a technical expert on assigned committees. Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner. Prepares and tracks requests to information technology staff, vendors and/or service providers for routine system changes and reports. Performs related duties as assigned. Qualifications Knowledge of: Various information technology platforms and operating systems. Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area. Principles of relational database management and systems integration analysis and programming. Principles and practices of programmatic analysis and report preparation. Information systems and data processing concepts. Principles and practices of contract and vendor relationship management. Modern office practices, methods, and computer equipment and applications related to the work. Record keeping principles and procedures. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with users, vendors, external agencies, and County staff. Skill/Ability to: Learn department and County systems, policies, programs, and practices related to information systems. Provide technical and analytical support to users of department systems and applications. Learn to and communicate with department personnel to identify and translate information needs into system requirements. Learn to and communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Assist end users on a wide variety of system issues, evaluate alternatives, and make and implement sound recommendations. Assist in developing materials and present effective training programs; train users in the assigned application systems. Evaluate the effectiveness of newly developed systems and/or applications. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials. Organize work, set priorities, and meet critical deadlines. Learn, interpret, apply, explain, and ensure compliance with applicable County standards, policies, and procedures related to assigned area of responsibility. Establish and maintain a variety of filing, record keeping, and tracking systems. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate effectively, orally and in writing, with both technical and non-technical personnel. Establish and maintain effective working relationships with those contacted in the course of the work. Additional Qualifications at the IS Business Analyst II level: Knowledge of: Principles and practices used in adapting information systems to business needs and communicating those needs to information systems professionals and vendors. Department and County systems, policies, programs, and practices related to information systems. The organization, operation, and functions of the department and County as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Ability to: Communicate with department personnel to identify and translate information needs into system requirements. Communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Conduct research projects on a wide variety of software and systems issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Research, develop, and recommend cost-effective technical system improvements. Develop and implement comprehensive computer operations-related projects and training programs. Participate and/or lead focus groups or working sessions to establish new processes or technical design for improvement. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education : Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. IS Business Analyst II: Three (3) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one (1) year of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Environmental Elements: Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support. Application/Examination Anyone may apply. Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application. A resume or reference to a resume will not be accepted as a substitute for your responses to these questions. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. The San Mateo County Health IT Division will screen applications as they are received and will directly contact qualified applicants for further consideration. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: Continuous Departmental Interviews: On An Ongoing Basis At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. HR Analyst: Lucy Fung (100318) (IS Business Analyst II - V265)
PLACER COUNTY, CA
Placer County, CA, United States
Introduction Periodically, there may be multiple function-specific recruitments for the same classification (Information Technology Analyst - II) open at the same time. If you are interested in applying for multiple functional areas within the classification, you will need to submit a separate application for each function-specific recruitment for which you wish to be considered. Placer County offers a full CalPERS retirement package, attractive medical, dental, vision and insurance plans, a 6% cafeteria plan and thirteen annual paid holidays. Employees will receive a 2% general wage increase effective on June 8, 2019 and June 6, 2020. Additional information regarding benefits for this classification can be found in the Benefits section below. POSITION INFORMATION Placer County Information Technology's Telecommunications Division is seeking a radio system professional. Working in a team environment, this position is responsible for designing, implementing, operating and maintaining the Placer County P-25 digital trunked land mobile radio system and subscriber units; conventional analog land mobile radio systems; microwave network; Public-Safety Answering Point (PSAP) and dispatch center. This position will work closely with the County's telecom service providers and internal County customers, as well as maintenance vendors. The radio system network consists of products from Motorola, Hewlett Packard, Aviat, NICE and Kenwood. Ideal candidates should have in-depth knowledge of radio frequency theory, technologies, troubleshooting, installation, programming and maintenance in both conventional and trunking systems; as well as a thorough understanding of networking concepts, subscriber unit programming, system optimization and interference mitigation. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service and have excellent problem solving and troubleshooting skills. While this position is stationed in Auburn, some travel to other work locations throughout Placer County, including Tahoe, Lincoln and Roseville areas is required. Possession of an FCC General Radio Operator's License and other industry certifications are desirable but not required. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas When assigned to Network and Telecommunications Analysis/Administration (In addition to general duties) duties may include but are not limited to: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the County Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures implements solutions. Evaluates and implements network upgrades; tests hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, the 911 PSAP system infrastructure, PBX & VOIP based telephone systems, radio network, and the audio/video systems for County departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Designs, installs, supports and maintains call center solutions. Develops, designs, maintains, and installs remote radio sites as part of a standards based P25 digital trunking radio network. Recommends solutions for specialized and unique signal transmissions used at remote sites. Provides custom PLC, database, and software programming to meet the needs of telemetry end users. Prepares and programs computerized telecommunications customer databases. Assists in the development, and administration of the County's digital multi-site, multi-agency radio system. Conducts training pertaining to the use of end user telephony hardware and software. Maintains telephone servers, Call manager, voicemail, call center and paging systems. Performs duties related to ensuring the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Maintains County/Department network and data security standards and provides recommendations. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and provides recommendations on security policies. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Two years of professional level information technology experience comparable to Information Technology Analyst - I with Placer County. Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. Best Qualified Screening: An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. Best Qualified consideration will be given to those who demonstrate professional-level experience working with conventional two-way radios and P-25 trunking systems. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Network and Telecommunications Analysis/Administration (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principals and methodologies. Antivirus remediation practices. The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Security systems and methodologies for network and data/voice communications systems. Digital trunking radio systems. SCADA (Supervisory Control and Data Acquisition)/HMI systems and programming. Ability to: Monitor and analyze server and network performance and provide recommendations for improved server and/or network performance. Plan, design, install and document new network segments and connections. Analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Design, implement and maintain telecommunication systems and projects. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. SELECTION PROCEDURE Best Qualified Screening (PASS/FAIL) An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section. Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Selection Plan This Timeline is Tentative and Subject to Change: 02/20/2019 - Minimum Qualifications Screening 02/21/2019 - Best Qualified Screening (if applicable) 02/22/2019 - "Not Qualified/Not Best Qualified" Notices Emailed 03/01/2019 - Eligible List Established Closing Date/Time: 2/19/2019 5:00:00 PM
Jan 05, 2019
Full Time
Introduction Periodically, there may be multiple function-specific recruitments for the same classification (Information Technology Analyst - II) open at the same time. If you are interested in applying for multiple functional areas within the classification, you will need to submit a separate application for each function-specific recruitment for which you wish to be considered. Placer County offers a full CalPERS retirement package, attractive medical, dental, vision and insurance plans, a 6% cafeteria plan and thirteen annual paid holidays. Employees will receive a 2% general wage increase effective on June 8, 2019 and June 6, 2020. Additional information regarding benefits for this classification can be found in the Benefits section below. POSITION INFORMATION Placer County Information Technology's Telecommunications Division is seeking a radio system professional. Working in a team environment, this position is responsible for designing, implementing, operating and maintaining the Placer County P-25 digital trunked land mobile radio system and subscriber units; conventional analog land mobile radio systems; microwave network; Public-Safety Answering Point (PSAP) and dispatch center. This position will work closely with the County's telecom service providers and internal County customers, as well as maintenance vendors. The radio system network consists of products from Motorola, Hewlett Packard, Aviat, NICE and Kenwood. Ideal candidates should have in-depth knowledge of radio frequency theory, technologies, troubleshooting, installation, programming and maintenance in both conventional and trunking systems; as well as a thorough understanding of networking concepts, subscriber unit programming, system optimization and interference mitigation. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service and have excellent problem solving and troubleshooting skills. While this position is stationed in Auburn, some travel to other work locations throughout Placer County, including Tahoe, Lincoln and Roseville areas is required. Possession of an FCC General Radio Operator's License and other industry certifications are desirable but not required. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas When assigned to Network and Telecommunications Analysis/Administration (In addition to general duties) duties may include but are not limited to: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the County Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures implements solutions. Evaluates and implements network upgrades; tests hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, the 911 PSAP system infrastructure, PBX & VOIP based telephone systems, radio network, and the audio/video systems for County departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Designs, installs, supports and maintains call center solutions. Develops, designs, maintains, and installs remote radio sites as part of a standards based P25 digital trunking radio network. Recommends solutions for specialized and unique signal transmissions used at remote sites. Provides custom PLC, database, and software programming to meet the needs of telemetry end users. Prepares and programs computerized telecommunications customer databases. Assists in the development, and administration of the County's digital multi-site, multi-agency radio system. Conducts training pertaining to the use of end user telephony hardware and software. Maintains telephone servers, Call manager, voicemail, call center and paging systems. Performs duties related to ensuring the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Maintains County/Department network and data security standards and provides recommendations. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and provides recommendations on security policies. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Two years of professional level information technology experience comparable to Information Technology Analyst - I with Placer County. Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. Best Qualified Screening: An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. Best Qualified consideration will be given to those who demonstrate professional-level experience working with conventional two-way radios and P-25 trunking systems. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Network and Telecommunications Analysis/Administration (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principals and methodologies. Antivirus remediation practices. The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Security systems and methodologies for network and data/voice communications systems. Digital trunking radio systems. SCADA (Supervisory Control and Data Acquisition)/HMI systems and programming. Ability to: Monitor and analyze server and network performance and provide recommendations for improved server and/or network performance. Plan, design, install and document new network segments and connections. Analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Design, implement and maintain telecommunication systems and projects. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. SELECTION PROCEDURE Best Qualified Screening (PASS/FAIL) An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section. Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Selection Plan This Timeline is Tentative and Subject to Change: 02/20/2019 - Minimum Qualifications Screening 02/21/2019 - Best Qualified Screening (if applicable) 02/22/2019 - "Not Qualified/Not Best Qualified" Notices Emailed 03/01/2019 - Eligible List Established Closing Date/Time: 2/19/2019 5:00:00 PM
County of San Mateo, CA
Redwood City, CA, United States
Description San Mateo County's Health IT Department seeks a qualified IS Business Analyst II . The individual in this positionperforms complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning. CLASS CHARACTERISTICS IS Business Analyst I: This is the entry-level class in the IS Business Analyst series. Employees at this level have the authority to adapt specific application system procedures and activities to meet the needs of the functional area assigned. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and exercise less independent discretion and judgment in matters related to work procedures and methods. As experience is gained, incumbents gain full knowledge of concepts, practices, procedures, and policies of assigned function and assignments become more varied and are performed with greater independence. IS Business Analyst II: This is the journey-level class in the IS Business Analyst series responsible for serving as a liaison between system users and information technology staff, vendors, and service providers. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. This classification is distinguished from the IS Business Analyst III by the complexity and size of the applications supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s). This classification series is distinguished from the Applications Support Analyst class series in the latter classes have primary responsibility for the technical aspects of system design, construction, modification, and maintenance, whereas incumbents in the Business Analyst class series are responsible for the conceptual and operational aspects of adapting information systems to business needs and communicating those needs to information system professionals, which requires that incumbents possess broad and detailed knowledge of department policies, programs, and practices. The ideal candidate will possess: Experience managing the Microsoft Azure environment, establishing and maintaining network configuration, VMs, database warehouses, storage, automation scripts for file transfers, system restarts, updates, etc. Ensures the environment is maintained within vendor supported versions/releases and security patching levels. Experience with the organization's core software applications: Q Case Management, Pano PA/PG, MyAvatar, Envision/ECR, Harvest, Telcor, Vital Docs, CheckPoint. Have a bachelor's degree from an accredited college or university with a major in Information Systems, Computer Science, or similar technical discipline. Have at least 5 years of experience in system analysis and software configuration or development and support. Strong knowledge of business process analysis, requirements analysis, and software analysis and design. Project management experience. Three years of experience performing application support in a health care setting. Ability to analyze end-user technical requirements and recommend specific technical and/or workflow solutions to meet the need. Excellent trouble shooting skills. Knowledge of database and data dictionary concepts, database file structures and operating system interfaces. Use business analysis techniques such as interviewing, brainstorming, modeling, risk analysis, estimating, and peer review. Ability to work independently and set priorities. Three years of experience supporting a health wide system, electronic health record or case management system. Knowledge of principles and practices of leadership and mentoring. Excellent communication skills with both technical and non-technical staff. NOTE :The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Participates in the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes. Receives requests for assistance related to the use of department and/or program systems and software applications; determines severity of problem and resolves or refers to appropriate personnel or vendor for resolution. Participates in a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues. Coordinates and directs the work of software vendors to identify and resolve programming and other operational problems; coordinates the scheduling of corrective patches and upgrades between vendors and staff; interacts with vendors, external agencies, auditors, or other staff to obtain requested data or special reports. Provides or arranges for the training of staff on the information systems used by the department and/or program; requests adhoc reports. Develops and executes system test plans to ensure application performance conforms to specifications; modifies technologies to correct errors and optimize system performance and cost-effectiveness. Stays abreast of current trends and developments in system applications and technologies; serves as a technical expert on assigned committees. Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner. Prepares and tracks requests to information technology staff, vendors and/or service providers for routine system changes and reports. Performs related duties as assigned. Qualifications Knowledge of: Various information technology platforms and operating systems. Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area. Principles of relational database management and systems integration analysis and programming. Principles and practices of programmatic analysis and report preparation. Information systems and data processing concepts. Principles and practices of contract and vendor relationship management. Modern office practices, methods, and computer equipment and applications related to the work. Record keeping principles and procedures. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with users, vendors, external agencies, and County staff. Skill/Ability to: Learn department and County systems, policies, programs, and practices related to information systems. Provide technical and analytical support to users of department systems and applications. Learn to and communicate with department personnel to identify and translate information needs into system requirements. Learn to and communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Assist end users on a wide variety of system issues, evaluate alternatives, and make and implement sound recommendations. Assist in developing materials and present effective training programs; train users in the assigned application systems. Evaluate the effectiveness of newly developed systems and/or applications. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials. Organize work, set priorities, and meet critical deadlines. Learn, interpret, apply, explain, and ensure compliance with applicable County standards, policies, and procedures related to assigned area of responsibility. Establish and maintain a variety of filing, record keeping, and tracking systems. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate effectively, orally and in writing, with both technical and non-technical personnel. Establish and maintain effective working relationships with those contacted in the course of the work. Additional Qualifications at the IS Business Analyst II level: Knowledge of: Principles and practices used in adapting information systems to business needs and communicating those needs to information systems professionals and vendors. Department and County systems, policies, programs, and practices related to information systems. The organization, operation, and functions of the department and County as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Ability to: Communicate with department personnel to identify and translate information needs into system requirements. Communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Conduct research projects on a wide variety of software and systems issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Research, develop, and recommend cost-effective technical system improvements. Develop and implement comprehensive computer operations-related projects and training programs. Participate and/or lead focus groups or working sessions to establish new processes or technical design for improvement. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Experience: IS Business Analyst I: One (1) year of experience a position that would provide knowledge of department-specific programs, processes, and/or operations and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. IS Business Analyst II: Three (3) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one (1) year of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Environmental Elements Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support. Application/Examination Departmental Promotional Only. Only current County of San Mateo employees inSan Mateo County Healthwith at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT :Applications for this position will only be accepted online.If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE: FinalFiling Date: February 20 , 2019 by 11:59 pm Application Screening: February 21, 2019 Panel/Department Interview: TBD The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions.We are proud to be an Equal Employment Opportunity Employer. HR Analyst: Lucy Fung(020719) (IS Business Analyst II - V265)
Feb 08, 2019
Full Time
Description San Mateo County's Health IT Department seeks a qualified IS Business Analyst II . The individual in this positionperforms complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning. CLASS CHARACTERISTICS IS Business Analyst I: This is the entry-level class in the IS Business Analyst series. Employees at this level have the authority to adapt specific application system procedures and activities to meet the needs of the functional area assigned. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and exercise less independent discretion and judgment in matters related to work procedures and methods. As experience is gained, incumbents gain full knowledge of concepts, practices, procedures, and policies of assigned function and assignments become more varied and are performed with greater independence. IS Business Analyst II: This is the journey-level class in the IS Business Analyst series responsible for serving as a liaison between system users and information technology staff, vendors, and service providers. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. This classification is distinguished from the IS Business Analyst III by the complexity and size of the applications supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s). This classification series is distinguished from the Applications Support Analyst class series in the latter classes have primary responsibility for the technical aspects of system design, construction, modification, and maintenance, whereas incumbents in the Business Analyst class series are responsible for the conceptual and operational aspects of adapting information systems to business needs and communicating those needs to information system professionals, which requires that incumbents possess broad and detailed knowledge of department policies, programs, and practices. The ideal candidate will possess: Experience managing the Microsoft Azure environment, establishing and maintaining network configuration, VMs, database warehouses, storage, automation scripts for file transfers, system restarts, updates, etc. Ensures the environment is maintained within vendor supported versions/releases and security patching levels. Experience with the organization's core software applications: Q Case Management, Pano PA/PG, MyAvatar, Envision/ECR, Harvest, Telcor, Vital Docs, CheckPoint. Have a bachelor's degree from an accredited college or university with a major in Information Systems, Computer Science, or similar technical discipline. Have at least 5 years of experience in system analysis and software configuration or development and support. Strong knowledge of business process analysis, requirements analysis, and software analysis and design. Project management experience. Three years of experience performing application support in a health care setting. Ability to analyze end-user technical requirements and recommend specific technical and/or workflow solutions to meet the need. Excellent trouble shooting skills. Knowledge of database and data dictionary concepts, database file structures and operating system interfaces. Use business analysis techniques such as interviewing, brainstorming, modeling, risk analysis, estimating, and peer review. Ability to work independently and set priorities. Three years of experience supporting a health wide system, electronic health record or case management system. Knowledge of principles and practices of leadership and mentoring. Excellent communication skills with both technical and non-technical staff. NOTE :The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Participates in the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes. Receives requests for assistance related to the use of department and/or program systems and software applications; determines severity of problem and resolves or refers to appropriate personnel or vendor for resolution. Participates in a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues. Coordinates and directs the work of software vendors to identify and resolve programming and other operational problems; coordinates the scheduling of corrective patches and upgrades between vendors and staff; interacts with vendors, external agencies, auditors, or other staff to obtain requested data or special reports. Provides or arranges for the training of staff on the information systems used by the department and/or program; requests adhoc reports. Develops and executes system test plans to ensure application performance conforms to specifications; modifies technologies to correct errors and optimize system performance and cost-effectiveness. Stays abreast of current trends and developments in system applications and technologies; serves as a technical expert on assigned committees. Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner. Prepares and tracks requests to information technology staff, vendors and/or service providers for routine system changes and reports. Performs related duties as assigned. Qualifications Knowledge of: Various information technology platforms and operating systems. Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area. Principles of relational database management and systems integration analysis and programming. Principles and practices of programmatic analysis and report preparation. Information systems and data processing concepts. Principles and practices of contract and vendor relationship management. Modern office practices, methods, and computer equipment and applications related to the work. Record keeping principles and procedures. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with users, vendors, external agencies, and County staff. Skill/Ability to: Learn department and County systems, policies, programs, and practices related to information systems. Provide technical and analytical support to users of department systems and applications. Learn to and communicate with department personnel to identify and translate information needs into system requirements. Learn to and communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Assist end users on a wide variety of system issues, evaluate alternatives, and make and implement sound recommendations. Assist in developing materials and present effective training programs; train users in the assigned application systems. Evaluate the effectiveness of newly developed systems and/or applications. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials. Organize work, set priorities, and meet critical deadlines. Learn, interpret, apply, explain, and ensure compliance with applicable County standards, policies, and procedures related to assigned area of responsibility. Establish and maintain a variety of filing, record keeping, and tracking systems. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate effectively, orally and in writing, with both technical and non-technical personnel. Establish and maintain effective working relationships with those contacted in the course of the work. Additional Qualifications at the IS Business Analyst II level: Knowledge of: Principles and practices used in adapting information systems to business needs and communicating those needs to information systems professionals and vendors. Department and County systems, policies, programs, and practices related to information systems. The organization, operation, and functions of the department and County as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Ability to: Communicate with department personnel to identify and translate information needs into system requirements. Communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. Conduct research projects on a wide variety of software and systems issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Research, develop, and recommend cost-effective technical system improvements. Develop and implement comprehensive computer operations-related projects and training programs. Participate and/or lead focus groups or working sessions to establish new processes or technical design for improvement. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Experience: IS Business Analyst I: One (1) year of experience a position that would provide knowledge of department-specific programs, processes, and/or operations and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. IS Business Analyst II: Three (3) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one (1) year of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Environmental Elements Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support. Application/Examination Departmental Promotional Only. Only current County of San Mateo employees inSan Mateo County Healthwith at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT :Applications for this position will only be accepted online.If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE: FinalFiling Date: February 20 , 2019 by 11:59 pm Application Screening: February 21, 2019 Panel/Department Interview: TBD The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions.We are proud to be an Equal Employment Opportunity Employer. HR Analyst: Lucy Fung(020719) (IS Business Analyst II - V265)
LA County Sanitation District
Whittier, California, United States
JOB POSTING NOTICE OF EXTERNAL RECRUITMENT POSTING#CM-340-18E The Sanitation Districts is currently recruiting to fill a Human Resources Analyst position in Employment Services. The Human Resources Analyst is responsible for performing a wide range of recruitment, selection and classification projects. The Employment Services Section consists of4 Human Resources Analysts and3 Administrative Aides. The Sanitation Districts are a non-civil service public agency with over 1,700 employees. We are nationally recognized for innovative engineering practices and leadership in designing, constructing and operating state-of-the-art systems for solid waste and wastewater management. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. The Sanitation Districts have opportunities to enhance career growth as evidenced through various programs including tuition reimbursement, professional development, and professional dues reimbursement. Employees also enjoy scheduled salary increases, and cost of living adjustments. Additional benefit information can be viewed by clicking on the Benefits tab. *Initial salary placement will be based on the selected candidate's qualifications. JOB SUMMARY: Under the general supervision of the Human Resources Manager or Supervising Human Resources Analyst, the incumbent will perform analyses, processes and procedures in various areas of human resources administration including staffing, training, human resources information systems, classification, and compensation; make professional recommendations regarding a wide variety of human resources policies and procedures; prepare comprehensive narrative and graphical reports for review by management; operate a computer to create and modify spreadsheets and databases; utilize specialized computer software and/or databases to generate and analyze data, and perform a variety of human resources processes; interpret data analyses and prepare summaries and findings; analyze and interpret statistical data and qualitative information from internal and external sources; interpret human resources procedures and explain personnel policies, guidelines, regulations, legal requirements, and memoranda of understanding; participate in the technical development and implementation of selection processes and recruitment plans; conduct job analyses; create testing instruments (written, performance, interview, etc.); conduct pre-employment screening/processing including verifications of employment and reference checking; conduct classification, salary and organizational studies; create and edit classification specifications; ensure actions are in conformance with federal, state, and local laws; drive to various work sites to participate in meetings; develop and refine policies and procedures; analyze the training needs of the workforce and conduct or coordinate training programs; present training sessions; conduct orientation sessions; provide leadership, training and guidance to lower level staff; and perform related duties as required. This job may be filled at either level. HUMAN RESOURCES ANALYST II is the intermediate working level class in the series. Incumbents perform a wider variety of professional level work and moderately complex projects. HUMAN RESOURCES ANALYST III is the journey level class. Incumbents perform the complete range of generalist assignments utilizing significant judgment and thorough project knowledge and serve as a primary resource person within specialized areas. The candidate(s) selected may be assigned to work in any area of Human Resources; however, the current assignment is in Employment Services. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license -AND- Graduation from an accredited and recognized college or university with a bachelor's degree in business administration or a related field. For HUMAN RESOURCES ANALYST II: One year of experience as a Human Resources Analyst, or equivalent professional-level human resources experience. For HUMAN RESOURCES ANALYST III:Two years of experience as a Human Resources Analyst, or equivalent professional-level human resources experience. DESIRABLE QUALIFICATIONS: Recent experience in recruitment and selection processes for a public agency; strong analytical and problem solving skills and strong written communication skills, knowledge of and experience with NEOGOV and its reporting functionality; an advanced degree in public administration, business administration, or organizational psychology, or professional human resources certification (e.g. IPMA-CP, SHRM-CP, SHRM-SCP, etc.) NOTE: The individual(s) recommended will be subject to criminal records/fingerprint checks and a review of DMV records. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of: Principles, functions and practices of public personnel administration; position classification, compensation and selection procedure development; personnel data systems; data analysis and statistics; knowledge of various human resources related laws and regulations including EEO, FMLA, FLSA, ADAAA, etc.; and principles of training. The ability to: Interpret complex personnel procedures for employees at all levels and personnel of other organizations; analyze data; perform a wide variety of complex personnel assignments including training, surveys, and research projects; serve as a resource person in specialized areas of personnel administration; prepare clear and concise memos, letters and reports; prepare and deliver talks and training to groups of employees; communicate effectively both verbally and in writing; maintain security and confidentiality of sensitive information; and establish and maintain effective working relationships with management and supervisory staff. ADDITIONAL INFORMATION Please apply online at www.lacsd.org. Applications will be accepted until the position is filled; however, the first review of applications will take place on Monday, March 11, 2019. Résumés will not be accepted in lieu of a completed LACSD Employment Application or on-line application. (Notifications regarding this selection process may be sent via e-mail. You are responsible for monitoring correspondence from this office by checking your e-mail account in a timely manner. To ensure proper delivery, please make sure you verify your e-mail address is valid and correct; check your spam folders; and add info@governmentjobs.com to your contact list.) SELECTION PROCESS: The applicants whose education, training and experience most closely meet the needs of the Districts will be invited to participate in a writing project and interview. Prior to appointment, a thorough reference check will be conducted. The recommended candidate must undergo a job related pre-employment physical, which includes a drug and alcohol test. Candidates are also subject to a review of their DMV records. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. Closing Date/Time: Continuous
Feb 08, 2019
Full Time
JOB POSTING NOTICE OF EXTERNAL RECRUITMENT POSTING#CM-340-18E The Sanitation Districts is currently recruiting to fill a Human Resources Analyst position in Employment Services. The Human Resources Analyst is responsible for performing a wide range of recruitment, selection and classification projects. The Employment Services Section consists of4 Human Resources Analysts and3 Administrative Aides. The Sanitation Districts are a non-civil service public agency with over 1,700 employees. We are nationally recognized for innovative engineering practices and leadership in designing, constructing and operating state-of-the-art systems for solid waste and wastewater management. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. The Sanitation Districts have opportunities to enhance career growth as evidenced through various programs including tuition reimbursement, professional development, and professional dues reimbursement. Employees also enjoy scheduled salary increases, and cost of living adjustments. Additional benefit information can be viewed by clicking on the Benefits tab. *Initial salary placement will be based on the selected candidate's qualifications. JOB SUMMARY: Under the general supervision of the Human Resources Manager or Supervising Human Resources Analyst, the incumbent will perform analyses, processes and procedures in various areas of human resources administration including staffing, training, human resources information systems, classification, and compensation; make professional recommendations regarding a wide variety of human resources policies and procedures; prepare comprehensive narrative and graphical reports for review by management; operate a computer to create and modify spreadsheets and databases; utilize specialized computer software and/or databases to generate and analyze data, and perform a variety of human resources processes; interpret data analyses and prepare summaries and findings; analyze and interpret statistical data and qualitative information from internal and external sources; interpret human resources procedures and explain personnel policies, guidelines, regulations, legal requirements, and memoranda of understanding; participate in the technical development and implementation of selection processes and recruitment plans; conduct job analyses; create testing instruments (written, performance, interview, etc.); conduct pre-employment screening/processing including verifications of employment and reference checking; conduct classification, salary and organizational studies; create and edit classification specifications; ensure actions are in conformance with federal, state, and local laws; drive to various work sites to participate in meetings; develop and refine policies and procedures; analyze the training needs of the workforce and conduct or coordinate training programs; present training sessions; conduct orientation sessions; provide leadership, training and guidance to lower level staff; and perform related duties as required. This job may be filled at either level. HUMAN RESOURCES ANALYST II is the intermediate working level class in the series. Incumbents perform a wider variety of professional level work and moderately complex projects. HUMAN RESOURCES ANALYST III is the journey level class. Incumbents perform the complete range of generalist assignments utilizing significant judgment and thorough project knowledge and serve as a primary resource person within specialized areas. The candidate(s) selected may be assigned to work in any area of Human Resources; however, the current assignment is in Employment Services. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license -AND- Graduation from an accredited and recognized college or university with a bachelor's degree in business administration or a related field. For HUMAN RESOURCES ANALYST II: One year of experience as a Human Resources Analyst, or equivalent professional-level human resources experience. For HUMAN RESOURCES ANALYST III:Two years of experience as a Human Resources Analyst, or equivalent professional-level human resources experience. DESIRABLE QUALIFICATIONS: Recent experience in recruitment and selection processes for a public agency; strong analytical and problem solving skills and strong written communication skills, knowledge of and experience with NEOGOV and its reporting functionality; an advanced degree in public administration, business administration, or organizational psychology, or professional human resources certification (e.g. IPMA-CP, SHRM-CP, SHRM-SCP, etc.) NOTE: The individual(s) recommended will be subject to criminal records/fingerprint checks and a review of DMV records. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of: Principles, functions and practices of public personnel administration; position classification, compensation and selection procedure development; personnel data systems; data analysis and statistics; knowledge of various human resources related laws and regulations including EEO, FMLA, FLSA, ADAAA, etc.; and principles of training. The ability to: Interpret complex personnel procedures for employees at all levels and personnel of other organizations; analyze data; perform a wide variety of complex personnel assignments including training, surveys, and research projects; serve as a resource person in specialized areas of personnel administration; prepare clear and concise memos, letters and reports; prepare and deliver talks and training to groups of employees; communicate effectively both verbally and in writing; maintain security and confidentiality of sensitive information; and establish and maintain effective working relationships with management and supervisory staff. ADDITIONAL INFORMATION Please apply online at www.lacsd.org. Applications will be accepted until the position is filled; however, the first review of applications will take place on Monday, March 11, 2019. Résumés will not be accepted in lieu of a completed LACSD Employment Application or on-line application. (Notifications regarding this selection process may be sent via e-mail. You are responsible for monitoring correspondence from this office by checking your e-mail account in a timely manner. To ensure proper delivery, please make sure you verify your e-mail address is valid and correct; check your spam folders; and add info@governmentjobs.com to your contact list.) SELECTION PROCESS: The applicants whose education, training and experience most closely meet the needs of the Districts will be invited to participate in a writing project and interview. Prior to appointment, a thorough reference check will be conducted. The recommended candidate must undergo a job related pre-employment physical, which includes a drug and alcohol test. Candidates are also subject to a review of their DMV records. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
FILING DATES: January 11, 2019 at 8:00 a.m., PST Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: Y8974A TYPE OF RECRUITMENT DEPARTMENTAL PROMOTIONAL OPPORTUNITY JOB OPPORTUNITY INFORMATION: Restricted to permanent employees of the above Department who have successfully completed their initial probationary period. Current employee in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service. Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing. NO WITHHOLDS OR VERIFICATION OF EXPERIENCE LETTERS / OUT-OF-CLASS EXPERIENCE ARE ALLOWED FOR THIS EXAMINATION. DEFINITION: Has principal responsibility for planning, developing and implementing research projects designed to evaluate and improve the effectiveness of department services, and to contribute to program policy decisions. Essential Job Functions Create and discuss run charts and control charts. Plans, initiates and develops studies of department operations. Consults and advises on both existing and proposed research projects and incorporates methods of evaluation necessary for measures of effectiveness. Evaluates information secured through studies and consultations and recommends new and revised programs. Develops and recommends standards for evaluating programs and for preparing research reports. Conceives, develops and promotes special research projects; negotiates with funding agencies for financial support. Establishes and maintains liaison with County departments, other government agencies and community agencies regarding research activities. Participates in policy discussions based on research studies and data compiled. Requirements MINIMUM REQUIREMENT: A Ph.D. or other doctoral degree from an accredited college or university with specialization in a field of the behavioral or social sciences - AND - Two years' post doctorate research experience including responsibility for the design, evaluation and implementation of research projects in a behavioral or social science field - OR - a Bachelor's degree in a field of the behavioral or social sciences and any combination of relevant education with experiences totaling six years. PHYSICAL CLASS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given for certification in a process improvement methodology, such as Lean, Six Sigma, or Institute for Healthcare Improvement (IHI) Model for Improvement Additional Information In order to receive credit for the required degree and/orany certification, you must include a legible copy of the certificate, official transcripts , or official letter from the accredited institution with your application at the time of filing or within 15 calendar days of filing online. SPECIALTY REQUIREMENTS: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Available Shift Any Examination Content This examination will consist of two (2) parts: PART I - An evaluation of training and experience; and desirable qualificationsbased upon application information weighted 50%. PART II - An Appraisal of Promotability which will evaluateKnowledge and Skills,Planning and Organizational Skills, Customer Service and Interpersonal Skills, Leadership, and Oral and Written Communicationweighted 50%. Candidates must achieve a passing score of 70% or higher on both parts of the examination in order to be placed on the eligible register. Vacancy Information The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Eligibility Information Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. Application and Filing Information APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on thegreen " Apply " button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Provide any relevant experience and education in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5 p.m., PST, on the last day of filing will not accepted. Note: If you are unable to attach required documents, you must fax them to (323) 869-0942 or e-mail the documents to the exam analyst within 15 calendar days of filing online. Please include the exam number and exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user Id and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Ordinance The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. DEPARTMENT CONTACT: Dzhuleta Pogosyan 323-914-7150 dpogosyan@dhs.lacounty.gov ADA COORDINATOR PHONE: 323-914-7111 CALIFORNIA RELAY SERVICES PHONE: 800-735-2922 Closing Date/Time:
Jan 12, 2019
Full Time
FILING DATES: January 11, 2019 at 8:00 a.m., PST Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: Y8974A TYPE OF RECRUITMENT DEPARTMENTAL PROMOTIONAL OPPORTUNITY JOB OPPORTUNITY INFORMATION: Restricted to permanent employees of the above Department who have successfully completed their initial probationary period. Current employee in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service. Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing. NO WITHHOLDS OR VERIFICATION OF EXPERIENCE LETTERS / OUT-OF-CLASS EXPERIENCE ARE ALLOWED FOR THIS EXAMINATION. DEFINITION: Has principal responsibility for planning, developing and implementing research projects designed to evaluate and improve the effectiveness of department services, and to contribute to program policy decisions. Essential Job Functions Create and discuss run charts and control charts. Plans, initiates and develops studies of department operations. Consults and advises on both existing and proposed research projects and incorporates methods of evaluation necessary for measures of effectiveness. Evaluates information secured through studies and consultations and recommends new and revised programs. Develops and recommends standards for evaluating programs and for preparing research reports. Conceives, develops and promotes special research projects; negotiates with funding agencies for financial support. Establishes and maintains liaison with County departments, other government agencies and community agencies regarding research activities. Participates in policy discussions based on research studies and data compiled. Requirements MINIMUM REQUIREMENT: A Ph.D. or other doctoral degree from an accredited college or university with specialization in a field of the behavioral or social sciences - AND - Two years' post doctorate research experience including responsibility for the design, evaluation and implementation of research projects in a behavioral or social science field - OR - a Bachelor's degree in a field of the behavioral or social sciences and any combination of relevant education with experiences totaling six years. PHYSICAL CLASS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given for certification in a process improvement methodology, such as Lean, Six Sigma, or Institute for Healthcare Improvement (IHI) Model for Improvement Additional Information In order to receive credit for the required degree and/orany certification, you must include a legible copy of the certificate, official transcripts , or official letter from the accredited institution with your application at the time of filing or within 15 calendar days of filing online. SPECIALTY REQUIREMENTS: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Available Shift Any Examination Content This examination will consist of two (2) parts: PART I - An evaluation of training and experience; and desirable qualificationsbased upon application information weighted 50%. PART II - An Appraisal of Promotability which will evaluateKnowledge and Skills,Planning and Organizational Skills, Customer Service and Interpersonal Skills, Leadership, and Oral and Written Communicationweighted 50%. Candidates must achieve a passing score of 70% or higher on both parts of the examination in order to be placed on the eligible register. Vacancy Information The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Eligibility Information Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. Application and Filing Information APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on thegreen " Apply " button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Provide any relevant experience and education in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5 p.m., PST, on the last day of filing will not accepted. Note: If you are unable to attach required documents, you must fax them to (323) 869-0942 or e-mail the documents to the exam analyst within 15 calendar days of filing online. Please include the exam number and exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user Id and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Ordinance The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. DEPARTMENT CONTACT: Dzhuleta Pogosyan 323-914-7150 dpogosyan@dhs.lacounty.gov ADA COORDINATOR PHONE: 323-914-7111 CALIFORNIA RELAY SERVICES PHONE: 800-735-2922 Closing Date/Time:
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION APPLY BEGINNING 8:00 AM JANUARY 29, 2019.THIS JOB OPPORTUNITY IS LIMITED TO THE FIRST 50 QUALIFIED APPLICANTS AND WILL CLOSE WHEN THE 50TH QUALIFIED APPLICATION IS RECEIVED. The Department of Public Works is seeking a professional individual with experience in recruitment, selection and classification/compensation to serve as a liaison between the Department of Public Works and the Civil Service Department. These positions perform a wide variety of duties in support of various aspects of personnel and human resources administration as noted in the job duties below. Non-Career employees are allowed a maximum of 1600 work hours available over a 12-month period and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. EXAMPLES OF DUTIES Conducts subject matter expert meetings to define selection criteria; Assists in developing employment selection assessments, examinations, and processes; Develops and coordinates outreach recruitment resources and activities; Advertises position openings, posts online job bulletin using Neogov Insight, and screens applications; Prepares, schedules, coordinates, and administers a variety of written, performance, and verbal employment examinations; Compiles and evaluates information and test validation data and modifies tests/assessments based on analysis; Notifies applicants of selection outcomes; Manages examination protests and addresses concerns applicants may have about the selection process; Interprets the Civil Service Rules and Regulations, City Charter, Salary Resolution, Personnel Ordinance, Personnel Policy and Procedures, Memorandum of Understanding, etc., as they relate to recruitment, selection and classification, and compensation activities within the City of Long Beach; Performs other related duties as required. REQUIREMENTS TO FILE MINIMUM REQUIREMENTS: A bachelor's degree in Business or Public Administration or a closely related field (proof required). Two years of paid (full-time equivalent) professional personnel or administrative experience and general knowledge of recruitment, selection, and classification and compensation. A valid California Class C Driver License. The successful candidate will have the following: A general understanding of the Human Resources function specifically recruitment, selection, and classification and compensation; Experience in applicant tracking systems, recruitment and selection, and classification and compensation; Possession of a Professional in Human Resources (PHR) certificate, International Public Management Association for Human Resources (IPMA-HR) Senior Certified Professional or Certified Professional certificate or similar; Ability to communicate effectively verbally and in writing; Intermediate proficiency with Microsoft Office applications and the ability to use the Internet for personnel applications and research; Excellent interpersonal skills to be able to work effectively with various clients, agencies, other City departments, and the public; Ability to simultaneously work on several projects and meet demands when priorities change; Ability to be flexible and adaptable to changing priorities; Exceptional work habits, including punctuality and attendance. SELECTION PROCEDURE Interested candidates must complete an online application with responses to the supplemental application and attach their cover letter, resume, and proof of education (in PDF format) by the close of filing. Only the first 50 qualified applications will be considered.Those candidates determined to be best suited for the position will be invited to participate in the selection process, which will include an interview by a selection panel and may include a performance exercise. This information is available in an alternative format by request to the Department of Public Works, Personnel Division, at (562) 570-4686. If you require an accommodation because of a disability in order to participate in any phase of the application process, please request when submitting your application or contact the Personnel Division at (562) 570-4686. AN EQUAL OPPORTUNITY EMPLOYER, THE DEPARTMENT OF PUBLIC WORKS VALUES AND ENCOURAGES DIVERSITY IN ITS WORKFORCE. Closing Date/Time:
Jan 31, 2019
Part Time
DESCRIPTION APPLY BEGINNING 8:00 AM JANUARY 29, 2019.THIS JOB OPPORTUNITY IS LIMITED TO THE FIRST 50 QUALIFIED APPLICANTS AND WILL CLOSE WHEN THE 50TH QUALIFIED APPLICATION IS RECEIVED. The Department of Public Works is seeking a professional individual with experience in recruitment, selection and classification/compensation to serve as a liaison between the Department of Public Works and the Civil Service Department. These positions perform a wide variety of duties in support of various aspects of personnel and human resources administration as noted in the job duties below. Non-Career employees are allowed a maximum of 1600 work hours available over a 12-month period and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. EXAMPLES OF DUTIES Conducts subject matter expert meetings to define selection criteria; Assists in developing employment selection assessments, examinations, and processes; Develops and coordinates outreach recruitment resources and activities; Advertises position openings, posts online job bulletin using Neogov Insight, and screens applications; Prepares, schedules, coordinates, and administers a variety of written, performance, and verbal employment examinations; Compiles and evaluates information and test validation data and modifies tests/assessments based on analysis; Notifies applicants of selection outcomes; Manages examination protests and addresses concerns applicants may have about the selection process; Interprets the Civil Service Rules and Regulations, City Charter, Salary Resolution, Personnel Ordinance, Personnel Policy and Procedures, Memorandum of Understanding, etc., as they relate to recruitment, selection and classification, and compensation activities within the City of Long Beach; Performs other related duties as required. REQUIREMENTS TO FILE MINIMUM REQUIREMENTS: A bachelor's degree in Business or Public Administration or a closely related field (proof required). Two years of paid (full-time equivalent) professional personnel or administrative experience and general knowledge of recruitment, selection, and classification and compensation. A valid California Class C Driver License. The successful candidate will have the following: A general understanding of the Human Resources function specifically recruitment, selection, and classification and compensation; Experience in applicant tracking systems, recruitment and selection, and classification and compensation; Possession of a Professional in Human Resources (PHR) certificate, International Public Management Association for Human Resources (IPMA-HR) Senior Certified Professional or Certified Professional certificate or similar; Ability to communicate effectively verbally and in writing; Intermediate proficiency with Microsoft Office applications and the ability to use the Internet for personnel applications and research; Excellent interpersonal skills to be able to work effectively with various clients, agencies, other City departments, and the public; Ability to simultaneously work on several projects and meet demands when priorities change; Ability to be flexible and adaptable to changing priorities; Exceptional work habits, including punctuality and attendance. SELECTION PROCEDURE Interested candidates must complete an online application with responses to the supplemental application and attach their cover letter, resume, and proof of education (in PDF format) by the close of filing. Only the first 50 qualified applications will be considered.Those candidates determined to be best suited for the position will be invited to participate in the selection process, which will include an interview by a selection panel and may include a performance exercise. This information is available in an alternative format by request to the Department of Public Works, Personnel Division, at (562) 570-4686. If you require an accommodation because of a disability in order to participate in any phase of the application process, please request when submitting your application or contact the Personnel Division at (562) 570-4686. AN EQUAL OPPORTUNITY EMPLOYER, THE DEPARTMENT OF PUBLIC WORKS VALUES AND ENCOURAGES DIVERSITY IN ITS WORKFORCE. Closing Date/Time:
PLACER COUNTY, CA
Placer County, CA, United States
Introduction Periodically, there may be multiple function-specific recruitments for the same classification (Information Technology Analyst - Senior) open at the same time. If you are interested in applying for multiple functional areas within the classification, you will need to submit a separate application for each function-specific recruitment for which you wish to be considered. Placer County is an exciting and dynamic local government, working innovatively with technologies to make daily improvements to the lives of our citizens and employees. Stretching from the Sacramento border to the west shore of Lake Tahoe, Placer County encompasses some of the most beautiful and scenic areas on the West Coast. Placer County offers a full CalPERS retirement package, attractive medical, dental, vision and insurance plans, a 6% cafeteria plan and thirteen annual paid holidays. Employees will receive a 2% general wage increase effective on June 8, 2019 and June 6, 2020. Additional information regarding benefits for this classification can be found in the Benefits section below. POSITION INFORMATION Placer County Information Technology is seeking a highly skilled professional to join the IT management team in the position of Senior Information Technology Analyst as the senior Endpoint Architect for the County government. The successful candidate's primary role is to create architecture for, and provide primary support to, Placer County's endpoint software delivery and management system. The successful candidate will be responsible for the configuration, management and maintenance of the overall software delivery framework. In this role, the candidate will need to know how to prevent and resolve SCCM system failures and performance issues. The current SCCM system supports over 3,500 systems and this is an extremely visible and critical role at Placer County. This position also requires formally handling support issues and tickets from customers and other technicians as needed. The successful candidate will have a strong technical background, proven troubleshooting ability, extensive IT customer service experience, the ability to make complex decisions and recommendations with minimal supervision and using a high degree of initiative and independent judgment. Additional Placer County Endpoint Architect responsibilities may include, but are not limited to: Placer County Enterprise SCCM systems, endpoint imaging and updates, security vulnerability remediation and application patching; Third party application and other software standardization, packaging, patching and distribution/installation throughout a large enterprise; Building sophisticated, comprehensive task sequences / images within SCCM for all PCs throughout the 3,500 endpoint enterprise resulting in both rapid and stable imaging; User and computer access/configuration standardization and management via domain group policy objects, SCCM, and other means; Mobile device encryption configuration and management; Enterprise printing/copying/scanning solution support including back-end servers, device configuration, and management; Researching and resolving escalations from Service Desk including field technicians consistent with "Problem Management" strategies. Among the most important qualifications for this position are the strong ability to cooperate as the member of a team, to keep a positive attitude of customer service to the County's constituents and employees in all situations; to understand how to exercise informal authority to influence, persuade, and resolve conflicts; to be a role model and mentor to staff, and to be a partner with other IT team members and the IT management team. This position reports to an Information Technology Supervisor at a modern office building located in beautiful Auburn, California on a Monday through Friday 8:00 a.m. to 5:00 p.m. schedule, while participating in an on-call rotation schedule providing support outside of normal business hours. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: o determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing venor submissions and providing recommendations on vendor selection; o monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; o serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; o assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications; o coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and o designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst - II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. Best Qualified Screening An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. Best qualified consideration will be given to those applicants who demonstrate experience in the following areas: Managing enterprise software licensing with SCCM; Using strategies and best practices for ensuring rapid, reliable, dynamic endpoint imaging; Using Windows 7 to Windows 10 imaging-in-place solutions. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. SELECTION PROCEDURE Best Qualified Screening (PASS/FAIL) An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section. Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Selection Plan This Timeline is Tentative and Subject to Change: 02/25/2019 - Minimum Qualifications Screening 02/25/2019 - Best Qualified Screening 02/28/2019 - "Not Qualified/Not Best Qualified" Notices Emailed Week of 03/11/2019 - Training and Experience Rating Panel Week of 03/18/2019 - Eligible List Established Closing Date/Time: 2/22/2019 5:00:00 PM
Feb 02, 2019
Full Time
Introduction Periodically, there may be multiple function-specific recruitments for the same classification (Information Technology Analyst - Senior) open at the same time. If you are interested in applying for multiple functional areas within the classification, you will need to submit a separate application for each function-specific recruitment for which you wish to be considered. Placer County is an exciting and dynamic local government, working innovatively with technologies to make daily improvements to the lives of our citizens and employees. Stretching from the Sacramento border to the west shore of Lake Tahoe, Placer County encompasses some of the most beautiful and scenic areas on the West Coast. Placer County offers a full CalPERS retirement package, attractive medical, dental, vision and insurance plans, a 6% cafeteria plan and thirteen annual paid holidays. Employees will receive a 2% general wage increase effective on June 8, 2019 and June 6, 2020. Additional information regarding benefits for this classification can be found in the Benefits section below. POSITION INFORMATION Placer County Information Technology is seeking a highly skilled professional to join the IT management team in the position of Senior Information Technology Analyst as the senior Endpoint Architect for the County government. The successful candidate's primary role is to create architecture for, and provide primary support to, Placer County's endpoint software delivery and management system. The successful candidate will be responsible for the configuration, management and maintenance of the overall software delivery framework. In this role, the candidate will need to know how to prevent and resolve SCCM system failures and performance issues. The current SCCM system supports over 3,500 systems and this is an extremely visible and critical role at Placer County. This position also requires formally handling support issues and tickets from customers and other technicians as needed. The successful candidate will have a strong technical background, proven troubleshooting ability, extensive IT customer service experience, the ability to make complex decisions and recommendations with minimal supervision and using a high degree of initiative and independent judgment. Additional Placer County Endpoint Architect responsibilities may include, but are not limited to: Placer County Enterprise SCCM systems, endpoint imaging and updates, security vulnerability remediation and application patching; Third party application and other software standardization, packaging, patching and distribution/installation throughout a large enterprise; Building sophisticated, comprehensive task sequences / images within SCCM for all PCs throughout the 3,500 endpoint enterprise resulting in both rapid and stable imaging; User and computer access/configuration standardization and management via domain group policy objects, SCCM, and other means; Mobile device encryption configuration and management; Enterprise printing/copying/scanning solution support including back-end servers, device configuration, and management; Researching and resolving escalations from Service Desk including field technicians consistent with "Problem Management" strategies. Among the most important qualifications for this position are the strong ability to cooperate as the member of a team, to keep a positive attitude of customer service to the County's constituents and employees in all situations; to understand how to exercise informal authority to influence, persuade, and resolve conflicts; to be a role model and mentor to staff, and to be a partner with other IT team members and the IT management team. This position reports to an Information Technology Supervisor at a modern office building located in beautiful Auburn, California on a Monday through Friday 8:00 a.m. to 5:00 p.m. schedule, while participating in an on-call rotation schedule providing support outside of normal business hours. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: o determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing venor submissions and providing recommendations on vendor selection; o monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; o serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; o assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications; o coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and o designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst - II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. Best Qualified Screening An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. Best qualified consideration will be given to those applicants who demonstrate experience in the following areas: Managing enterprise software licensing with SCCM; Using strategies and best practices for ensuring rapid, reliable, dynamic endpoint imaging; Using Windows 7 to Windows 10 imaging-in-place solutions. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. SELECTION PROCEDURE Best Qualified Screening (PASS/FAIL) An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section. Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Selection Plan This Timeline is Tentative and Subject to Change: 02/25/2019 - Minimum Qualifications Screening 02/25/2019 - Best Qualified Screening 02/28/2019 - "Not Qualified/Not Best Qualified" Notices Emailed Week of 03/11/2019 - Training and Experience Rating Panel Week of 03/18/2019 - Eligible List Established Closing Date/Time: 2/22/2019 5:00:00 PM
County of San Mateo, CA
Redwood City, CA, United States
Description Note: On September 10, 2018 the title of this recruitment was amended, and on September 27, 2018 to include additional information for current county employees. Note: This recruitment schedule was amended on August 28, 2018 to extend the Final Filing Date. This recruitment has been changed to "Continuous." The County of San Mateo Health System is seeking qualified candidates for the position of Health Information Systems Analyst- Limited Term . Working in the San Mateo Medical Center, the successful hirewill be responsible applications system support, maintenance, and modification of departmental and county enterprise-wide software application(s); identifies end user system requirements and evaluates software packages; designs, codes, tests, and documents software applications; trains and assists end users in implementing new applications; and performs related work as required. IS Application Support Analyst (IS ASA) II: This is the journey-level class in the IS applications Support Analyst series responsible for the maintenance, modification, implementation, and process customization of and training for mission critical, enterprise-wide software application(s), as well as participating in or providing technical direction for assigned initiatives or projects. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. This classification is distinguished from the IS Senior Applications Support Analyst by the complexity and size of the applications supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s) and/or is responsible for the daily technical and functional direction of assigned staff. Positions in the IS Applications Support Analyst class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level. The idealcandidate will: Be proficient in SQL database management and related tools; Have the ability to research, document and/or interpret application environment diagrams; Have knowledge in assessing applications and environments and strategize long-term plans to upgrade systems to prevent end-of-life, end of support, or end-of -warranty risks. This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current county employees: Current and regular San MateoCounty Employees who are interested in this assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Examples Of Duties Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job. Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors. Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Prepares feasibility studies, cost-benefit analysis, product evaluations, requirements specifications, design and other analysis and documentation. Designs business processes and workflow strategies for the management, access and retrieval of data. Defines data rules and relationships, and develops methods for quality control of databases. Prepares project proposals, reviews and meets with prospective vendors, and assists in product selection. Monitors vendor performance and deliverables to validate invoices and payments. Develops and implements automated processes, scripts, triggers, specialized views and reports to respond to user needs. Designs methods to import/export data for analysis and performance comparative analysis of data from dissimilar applications. Utilizes existing systems and programs to design and code new and modified programs for data processing. Resolves and troubleshoots application-related issues, including as-needed 24/7 support. Develops and recommends comprehensive standards, policies, procedures and technical documentation. Writes and maintains user and technical operating instructions and documentation, and provides training as needed. Assists in developing and updating software and environments to optimize performance of relational database systems, client/server applications, and web-applications. Consults with staff regarding information technology related issues, needs and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees. Stays abreast of new trends and innovations in technology related to County operations; researches, recommends and evaluates vendor solutions and technologies; implements improvements or safeguards. Assists in developing and updating the Probation IT Unit run book. Assists in testing new hardware/software releases and configurations and releases management to users. Occasionally respondafter hours to 24/7 Probation facilities for tier one end-user support or security system outages (routing to contracted vendor). Qualifications Knowledge of: Various software packages including word processing, spreadsheet, SQL database and database management, and reporting tools. Data processing management and general administration practices and techniques. Operating characteristics, capabilities, capacities, and limitations of computer related peripheral equipment. Data management theory, principles, and practices and their application to a wide variety of services and programs. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs. Principles and procedures of record keeping. Customer service and telephone techniques. Modern office practices, methods, and computer equipment and applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with vendors and County staff. Skill/Ability to: Conduct research on applications issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Participate in design sessions and process improvement sessions; provide sound recommendations and technical input. Learn to code, configure, manage, and maintain assigned system(s) and integrate to meet business needs independently without vendor support. Research and develop cost-effective technical system improvements. Prepare clear and concise program documentation, user procedures, reports of work performed, and other written materials. Analyze and troubleshoot any software issues and use logic to solve the problem. Establish and maintain a software system update and maintenance schedule. Write system procedures. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities. Learn, interpret, and apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Operate modern office equipment including computer equipment and specialized software applications programs. Establish and maintain a variety of filing, record keeping, and tracking systems. Organize own work, set priorities, and meet critical time deadlines. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Additional Qualifications for the IS Application Support Analyst II level: Knowledge of: Principles and practices of project management. Modern and complex principles and practices of computer systems management, analysis, design, and maintenance. Techniques and methods of system evaluation, implementation, and documentation. The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Skill/Ability to: Code, configure, manage, and maintain assigned system(s) and integrate to meet business needs independently without vendor support. Conduct complex research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Lead focus groups or working sessions to establish new processes or technical design for improvement. Coordinate and plan applications development, enhancement, and maintenance projects. Research, develop, and recommend cost-effective technical system improvements. Implement comprehensive computer operations-related projects and training programs. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in information systems, computer science, or related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Experience: IS Applications Support Analyst I: One (1) year of experience in applications analysis, design, and development. IS Applications Support Analyst II: Two (2) years of progressively responsible experience in applications analysis, design, and development. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Environmental Elements: Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support. Application/Examination This is a Limited Term recruitment.Anyone may apply. Thorough and detailed responses to the supplementalquestions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The department will screen application materials, and they will contact qualified candidates directly for a departmental interview. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. This is a continuous recruitment which may close at any time. TENTATIVE RECRUITMENT SCHEDULE Final Date for Filing : Continuous Departmental Interviews : TBD Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. HR Analyst: Wendy Young (08142018) (IS Applications Support Analyst II - V261)
Jan 07, 2019
Full Time
Description Note: On September 10, 2018 the title of this recruitment was amended, and on September 27, 2018 to include additional information for current county employees. Note: This recruitment schedule was amended on August 28, 2018 to extend the Final Filing Date. This recruitment has been changed to "Continuous." The County of San Mateo Health System is seeking qualified candidates for the position of Health Information Systems Analyst- Limited Term . Working in the San Mateo Medical Center, the successful hirewill be responsible applications system support, maintenance, and modification of departmental and county enterprise-wide software application(s); identifies end user system requirements and evaluates software packages; designs, codes, tests, and documents software applications; trains and assists end users in implementing new applications; and performs related work as required. IS Application Support Analyst (IS ASA) II: This is the journey-level class in the IS applications Support Analyst series responsible for the maintenance, modification, implementation, and process customization of and training for mission critical, enterprise-wide software application(s), as well as participating in or providing technical direction for assigned initiatives or projects. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. This classification is distinguished from the IS Senior Applications Support Analyst by the complexity and size of the applications supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s) and/or is responsible for the daily technical and functional direction of assigned staff. Positions in the IS Applications Support Analyst class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level. The idealcandidate will: Be proficient in SQL database management and related tools; Have the ability to research, document and/or interpret application environment diagrams; Have knowledge in assessing applications and environments and strategize long-term plans to upgrade systems to prevent end-of-life, end of support, or end-of -warranty risks. This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current county employees: Current and regular San MateoCounty Employees who are interested in this assignment must submit an application and compete inthe recruitment process.If you are successful in the recruitment and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Examples Of Duties Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job. Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors. Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Prepares feasibility studies, cost-benefit analysis, product evaluations, requirements specifications, design and other analysis and documentation. Designs business processes and workflow strategies for the management, access and retrieval of data. Defines data rules and relationships, and develops methods for quality control of databases. Prepares project proposals, reviews and meets with prospective vendors, and assists in product selection. Monitors vendor performance and deliverables to validate invoices and payments. Develops and implements automated processes, scripts, triggers, specialized views and reports to respond to user needs. Designs methods to import/export data for analysis and performance comparative analysis of data from dissimilar applications. Utilizes existing systems and programs to design and code new and modified programs for data processing. Resolves and troubleshoots application-related issues, including as-needed 24/7 support. Develops and recommends comprehensive standards, policies, procedures and technical documentation. Writes and maintains user and technical operating instructions and documentation, and provides training as needed. Assists in developing and updating software and environments to optimize performance of relational database systems, client/server applications, and web-applications. Consults with staff regarding information technology related issues, needs and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees. Stays abreast of new trends and innovations in technology related to County operations; researches, recommends and evaluates vendor solutions and technologies; implements improvements or safeguards. Assists in developing and updating the Probation IT Unit run book. Assists in testing new hardware/software releases and configurations and releases management to users. Occasionally respondafter hours to 24/7 Probation facilities for tier one end-user support or security system outages (routing to contracted vendor). Qualifications Knowledge of: Various software packages including word processing, spreadsheet, SQL database and database management, and reporting tools. Data processing management and general administration practices and techniques. Operating characteristics, capabilities, capacities, and limitations of computer related peripheral equipment. Data management theory, principles, and practices and their application to a wide variety of services and programs. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs. Principles and procedures of record keeping. Customer service and telephone techniques. Modern office practices, methods, and computer equipment and applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with vendors and County staff. Skill/Ability to: Conduct research on applications issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Participate in design sessions and process improvement sessions; provide sound recommendations and technical input. Learn to code, configure, manage, and maintain assigned system(s) and integrate to meet business needs independently without vendor support. Research and develop cost-effective technical system improvements. Prepare clear and concise program documentation, user procedures, reports of work performed, and other written materials. Analyze and troubleshoot any software issues and use logic to solve the problem. Establish and maintain a software system update and maintenance schedule. Write system procedures. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities. Learn, interpret, and apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Operate modern office equipment including computer equipment and specialized software applications programs. Establish and maintain a variety of filing, record keeping, and tracking systems. Organize own work, set priorities, and meet critical time deadlines. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Additional Qualifications for the IS Application Support Analyst II level: Knowledge of: Principles and practices of project management. Modern and complex principles and practices of computer systems management, analysis, design, and maintenance. Techniques and methods of system evaluation, implementation, and documentation. The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Skill/Ability to: Code, configure, manage, and maintain assigned system(s) and integrate to meet business needs independently without vendor support. Conduct complex research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Lead focus groups or working sessions to establish new processes or technical design for improvement. Coordinate and plan applications development, enhancement, and maintenance projects. Research, develop, and recommend cost-effective technical system improvements. Implement comprehensive computer operations-related projects and training programs. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in information systems, computer science, or related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Experience: IS Applications Support Analyst I: One (1) year of experience in applications analysis, design, and development. IS Applications Support Analyst II: Two (2) years of progressively responsible experience in applications analysis, design, and development. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Environmental Elements: Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support. Application/Examination This is a Limited Term recruitment.Anyone may apply. Thorough and detailed responses to the supplementalquestions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The department will screen application materials, and they will contact qualified candidates directly for a departmental interview. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. This is a continuous recruitment which may close at any time. TENTATIVE RECRUITMENT SCHEDULE Final Date for Filing : Continuous Departmental Interviews : TBD Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. HR Analyst: Wendy Young (08142018) (IS Applications Support Analyst II - V261)
LA County Sanitation District
Whittier, California, United States
JOB POSTING THE SANITATION DISTRICTS OF LOS ANGELES COUNTY invites applications for the position of: Systems Analyst I, II Posting #CM-022-19E The Sanitation Districts are currently recruiting to filltwo (2) Systems Analyst I, II positions in the Facilities Planning Department. THE SANITATION DISTRICTS OF LOS ANGELES COUNTY: The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. Benefit Information can be found on our website at www.lacsd.org or by clicking on the Position Title and then the Benefits tab. LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, APPLICATION SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER ESSENTIAL FUNCTIONS: To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems. JOB SUMMARY: Under the direction of a Senior Systems Analyst or higher classification, the incumbent will perform relational data modeling; collect project requirements; complete application systems analyses and designs; perform business process modeling; maintain database systems, online and middleware systems, and browser-based application systems; prepare formal application requirements and design documents; investigate potential solutions to complex technical problems; evaluate hardware and software requirements; evaluate and recommend third-party packages; provide functional and technical support for third-party enterprise applications; provide technical assistance in resolving application problems; code and implement software to perform specific systems support functions; consult with vendors to resolve software and hardware problems; research new and current technologies and provide recommendations for replacements of platforms, methodologies, systems, and applications; facilitate meeting with various customer groups; create and maintain software programs using a variety of programming languages; provide technical training; and perform related duties as required. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license; - AND - A bachelor's degree in computer science or a closely related field from an accredited college or university; - AND - One year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County; - OR - Four years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems; -OR- four years of related experience in applications design and programming analysis support. A master's degree in computer science or close related field may be substituted for one year of the required experience. For Systems Analyst II: One year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County. DESIRABLE QUALIFICATIONS: Experience with: Java application development; Apache Struts framework; web services; JavaScript; Microsoft T-SQL; Oracle PL/SQL; Oracle Essbase; query optimization; Oracle E-Business Suite; Oracle Hyperion; Oracle SOA Suite; Oracle JDeveloper; Oracle Applications Framework; Actuate BIRT Designer Professional; Oracle Hyperion Financial Reporting; ASP.NET; C#; Python; Oracle WebCenter Imaging; Oracle WebCenter Forms Recognition; Oracle WebCenter Enterprise Capture. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of : The principles of systems analysis and design; interface design; standard methods and programming techniques; relational database design and normalization; Information Technology standards and procedures; methods and procedures of program and system documentation; the Software Development Lifecycle. The ability to : Analyze the computing needs of customer groups and recommend solutions; analyze, design, and document systems and procedures; provide instruction to others; organize and coordinate the work of project groups; communicate clearly and effectively both orally and in writing; coordinate and change priorities between concurrent work assignments. ADDITIONAL INFORMATION Please apply online at www.lacsd.org within the application period. Resumes will not be accepted in lieu of a completed LACSDEmployment Application or on-line application. Notifications regarding this selection process may be sent via e-mail. You are responsible for monitoring correspondence from this office by checking your e-mail account in a timely manner. To ensure proper delivery, please verify your e-mail address is valid and correct; check your spam folders; and add info@governmentjobs.com to your contact list. SELECTION PROCESS: Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience. Those candidates considered to have the best qualifications will be invited to the Oral Interview. The selection process will consist of an Oral Interview weighted at 100%. An Eligibility List will be established based upon the qualified candidate's interview score. Note: This position requires the operation of a Districts vehicle and a satisfactory driving record.Prior to appointment, a thorough reference check will beconducted. The recommended candidate must undergo ajob related pre-employment physical, which includes a drug and alcohol test. Candidates are also subjecttoa review of their DMV records. Please note that more serious offenses including, but not limited to, drunk driving, reckless driving, hit and run, and driving under the influence of drugs will normally constitute as an unsatisfactory driving record. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. Closing Date/Time: Continuous
Jan 15, 2019
Full Time
JOB POSTING THE SANITATION DISTRICTS OF LOS ANGELES COUNTY invites applications for the position of: Systems Analyst I, II Posting #CM-022-19E The Sanitation Districts are currently recruiting to filltwo (2) Systems Analyst I, II positions in the Facilities Planning Department. THE SANITATION DISTRICTS OF LOS ANGELES COUNTY: The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. Benefit Information can be found on our website at www.lacsd.org or by clicking on the Position Title and then the Benefits tab. LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, APPLICATION SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER ESSENTIAL FUNCTIONS: To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems. JOB SUMMARY: Under the direction of a Senior Systems Analyst or higher classification, the incumbent will perform relational data modeling; collect project requirements; complete application systems analyses and designs; perform business process modeling; maintain database systems, online and middleware systems, and browser-based application systems; prepare formal application requirements and design documents; investigate potential solutions to complex technical problems; evaluate hardware and software requirements; evaluate and recommend third-party packages; provide functional and technical support for third-party enterprise applications; provide technical assistance in resolving application problems; code and implement software to perform specific systems support functions; consult with vendors to resolve software and hardware problems; research new and current technologies and provide recommendations for replacements of platforms, methodologies, systems, and applications; facilitate meeting with various customer groups; create and maintain software programs using a variety of programming languages; provide technical training; and perform related duties as required. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license; - AND - A bachelor's degree in computer science or a closely related field from an accredited college or university; - AND - One year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County; - OR - Four years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems; -OR- four years of related experience in applications design and programming analysis support. A master's degree in computer science or close related field may be substituted for one year of the required experience. For Systems Analyst II: One year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County. DESIRABLE QUALIFICATIONS: Experience with: Java application development; Apache Struts framework; web services; JavaScript; Microsoft T-SQL; Oracle PL/SQL; Oracle Essbase; query optimization; Oracle E-Business Suite; Oracle Hyperion; Oracle SOA Suite; Oracle JDeveloper; Oracle Applications Framework; Actuate BIRT Designer Professional; Oracle Hyperion Financial Reporting; ASP.NET; C#; Python; Oracle WebCenter Imaging; Oracle WebCenter Forms Recognition; Oracle WebCenter Enterprise Capture. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of : The principles of systems analysis and design; interface design; standard methods and programming techniques; relational database design and normalization; Information Technology standards and procedures; methods and procedures of program and system documentation; the Software Development Lifecycle. The ability to : Analyze the computing needs of customer groups and recommend solutions; analyze, design, and document systems and procedures; provide instruction to others; organize and coordinate the work of project groups; communicate clearly and effectively both orally and in writing; coordinate and change priorities between concurrent work assignments. ADDITIONAL INFORMATION Please apply online at www.lacsd.org within the application period. Resumes will not be accepted in lieu of a completed LACSDEmployment Application or on-line application. Notifications regarding this selection process may be sent via e-mail. You are responsible for monitoring correspondence from this office by checking your e-mail account in a timely manner. To ensure proper delivery, please verify your e-mail address is valid and correct; check your spam folders; and add info@governmentjobs.com to your contact list. SELECTION PROCESS: Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience. Those candidates considered to have the best qualifications will be invited to the Oral Interview. The selection process will consist of an Oral Interview weighted at 100%. An Eligibility List will be established based upon the qualified candidate's interview score. Note: This position requires the operation of a Districts vehicle and a satisfactory driving record.Prior to appointment, a thorough reference check will beconducted. The recommended candidate must undergo ajob related pre-employment physical, which includes a drug and alcohol test. Candidates are also subjecttoa review of their DMV records. Please note that more serious offenses including, but not limited to, drunk driving, reckless driving, hit and run, and driving under the influence of drugs will normally constitute as an unsatisfactory driving record. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, CA, United States
The Position Click here to review the recruitment brochure for the CEO Management Analyst III position. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/25/19,3/11/19(final) There is an additional 3.35% Management Differential which is added to the posted salary for this class. Under general direction, performs a wide variety of duties within the Chief Financial Office including projecting and monitoring major revenue sources; development, review, coordination and monitoring of the County budget and other fiscal matters; analytical studies of the organization, systems and procedures of County departments; development, analysis and coordination of special major projects and programs with other governmental and private entities; and coordinates assigned activities with other divisions, departments, and outside agencies. Examples of Knowledge and Abilities Knowledge of • Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness • Principles and practices of supervision, discipline, leadership, mentoring, and training • Applicable federal, state, and local laws, codes, and regulations • Principles and procedures of budget preparation, maintenance and control • Principles of accounting • Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures; • Relationships between local, state and federal governments, public interest groups and private enterprise as they affect local government • Principles of long-range financial planning and financing methods and practices of local governments • Legislative processes of the County, State and Federal government • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment • English usage, spelling, grammar, and punctuation Ability to • Select, supervise, train, and evaluate staff • Plan, coordinate, assign, and review the work of subordinate staff • Investigate and resolve disciplinary issues • Work independently, prioritize work, coordinate activities and meet critical deadlines • Perform, and direct the performance of, complex budget analysis, development, preparation and monitoring • Plan, manage, and complete complex work assignments • Develop and maintain cooperative, effective working relationships with others • Communicate clearly and concisely, both verbally and in writing • Interpret and apply applicable federal, state, and local laws, codes, and regulations • Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met • Influence and persuade others to accept a particular viewpoint or follow a particular course of action • Interpret and summarize a variety of data and information • Exercise discretion and maintain confidentiality of information • Independently research, analyze and make effective recommendations on administrative, management, budgetary and fiscal practices, procedures and problems • Prioritize workload efficiently, without direct instruction, to meet deadlines under changing conditions • Facilitate, coordinate and negotiate between staff members of different County and non-County departments and offices • Effectively represent the County Executive Office and the County to the public and before public bodies Employment Qualifications Minimum Qualifications Either: 1. Two years of full-time paid experience employed by the County of Sacramento in the class of CEO Management Analyst II, Senior Administrative Analyst and/or Administrative Services Officer III. Or: 2a. Four years of full-time paid administrative experience performing duties in budget analysis, review and control; analysis and development of policies and procedures; and development, analysis, or administrative liaison activities for special projects or programs. Two years of the experience must have been administrative analysis experience of an inter-governmental nature in the areas listed with supervision of staff engaged in these and related duties. AND 2b. A Bachelor's Degree or higher from an accredited college or university in public administration, business administration, economics, accounting, human resources, or a field directly related to the administrative, management or fiscal duties of this class. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to work weekends, holidays, and non-routine hours. Probationary Period The probationary period for this classification is twelve (12) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application online by 5:00 PM on the final filing date of March 11, 2019 . Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the final filing date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final filing date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the final filing date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final filing date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the final filing date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 3/11/2019 5:00 PM Pacific
Feb 11, 2019
The Position Click here to review the recruitment brochure for the CEO Management Analyst III position. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/25/19,3/11/19(final) There is an additional 3.35% Management Differential which is added to the posted salary for this class. Under general direction, performs a wide variety of duties within the Chief Financial Office including projecting and monitoring major revenue sources; development, review, coordination and monitoring of the County budget and other fiscal matters; analytical studies of the organization, systems and procedures of County departments; development, analysis and coordination of special major projects and programs with other governmental and private entities; and coordinates assigned activities with other divisions, departments, and outside agencies. Examples of Knowledge and Abilities Knowledge of • Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness • Principles and practices of supervision, discipline, leadership, mentoring, and training • Applicable federal, state, and local laws, codes, and regulations • Principles and procedures of budget preparation, maintenance and control • Principles of accounting • Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures; • Relationships between local, state and federal governments, public interest groups and private enterprise as they affect local government • Principles of long-range financial planning and financing methods and practices of local governments • Legislative processes of the County, State and Federal government • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment • English usage, spelling, grammar, and punctuation Ability to • Select, supervise, train, and evaluate staff • Plan, coordinate, assign, and review the work of subordinate staff • Investigate and resolve disciplinary issues • Work independently, prioritize work, coordinate activities and meet critical deadlines • Perform, and direct the performance of, complex budget analysis, development, preparation and monitoring • Plan, manage, and complete complex work assignments • Develop and maintain cooperative, effective working relationships with others • Communicate clearly and concisely, both verbally and in writing • Interpret and apply applicable federal, state, and local laws, codes, and regulations • Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met • Influence and persuade others to accept a particular viewpoint or follow a particular course of action • Interpret and summarize a variety of data and information • Exercise discretion and maintain confidentiality of information • Independently research, analyze and make effective recommendations on administrative, management, budgetary and fiscal practices, procedures and problems • Prioritize workload efficiently, without direct instruction, to meet deadlines under changing conditions • Facilitate, coordinate and negotiate between staff members of different County and non-County departments and offices • Effectively represent the County Executive Office and the County to the public and before public bodies Employment Qualifications Minimum Qualifications Either: 1. Two years of full-time paid experience employed by the County of Sacramento in the class of CEO Management Analyst II, Senior Administrative Analyst and/or Administrative Services Officer III. Or: 2a. Four years of full-time paid administrative experience performing duties in budget analysis, review and control; analysis and development of policies and procedures; and development, analysis, or administrative liaison activities for special projects or programs. Two years of the experience must have been administrative analysis experience of an inter-governmental nature in the areas listed with supervision of staff engaged in these and related duties. AND 2b. A Bachelor's Degree or higher from an accredited college or university in public administration, business administration, economics, accounting, human resources, or a field directly related to the administrative, management or fiscal duties of this class. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to work weekends, holidays, and non-routine hours. Probationary Period The probationary period for this classification is twelve (12) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application online by 5:00 PM on the final filing date of March 11, 2019 . Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the final filing date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final filing date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the final filing date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final filing date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the final filing date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 3/11/2019 5:00 PM Pacific
Position Information Join the Information Systems Department as an IT Project Coordination Analyst! Starting salary up to $49.60/hour plus a cash allowance of approximately $600/month* The IT Project Coordination Analystsupports the Technical Support Team in the Technical Services Division. The Technical Support Team is responsible for database operations, network infrastructure, and data center management. The primary responsibility of the IT Project Coordination Analyst will be to coordinate project efforts in Technical Support for both customer-facing and internal projects. This position will provide business analysis to customers regarding new projects or services and coordination during the project life cycleof Service Implementation, Service Transition, and Service Operation. In addition, the IT Project Coordination Analyst will create project estimates, charters, plans, and systems design diagrams for customer approval and provide periodic project status reports to both the customer and ISD management. The IT Project Coordination Analyst will also handle other related work such as: System Software License renewals Coordination of infrastructure purchases Presenting ISD services to customers, departments, and groups Acting as a project coordinator liaison Identifying opportunities for improving implemented systems of service The ideal candidate will have experience with technology hardware and software and possess: Knowledge of project and process methodologies (PMBOK Guide, Waterfall, Agile, ITIL, PRINCE2, etc.) Proven team leadership and experience in asset management, project coordination, and project cost accounting with a background in technical IT roles, such as IT architecture, business analysis, or development Knowledge of Microsoft products including Office, Project, SharePoint, andSQL Familiarity with Windows server and virtualization technologies such as Windows File Services, Active Directory, Group Policy, VMWare, and Microsoft Hyper-V Knowledge of network infrastructure technologies such as DNS, DHCP, IPv4, routing and switching, and Wireless Technologies such as 802.11 Excellent written and oral communication skills Strong organization and time management skills Effective interpersonal skills and the ability to work well with others under minimal supervision and within established procedures Please Note: This position will be required to have access to Sheriff's Office or Probation Department facilities or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" will be performed after hire. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range When you join the County of Sonoma, you'll also have the freedom to explore the beauty of our county; with its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. This recruitment is being conducted to fill am IT Project Coordination Analyst in the Information Systems Department. The Civil Service title for this position is Information Technology Analyst III. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occurduring the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changes without notice. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic coursework and/or formal training in computer science, information systems, network systems or a closely related field would provide this opportunity. Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of technical professional experience involving technical support of desktop and/or LAN/WAN systems, or similar experience in a multi-platform information technology environment or two years of experience as an Information Technology Analyst II with the County of Sonoma. Specific experience related to the work of the assigned division may be required. Experience in a lead position or project management is highly desirable. License : Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Certification in networking technology or other specialized area related to area of assignment is highly desirable for some assignments. Knowledge, Skills, and Abilities Considerable knowledge and understanding of : principles and practices of software and hardware installation and repair; computer operations; operating systems and software products; local and wide area network design, management, security, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles, methods, and techniques of systems analysis; principles of data security; methods and techniques of providing support and training to users; methods to analyze and recommend business solutions to meet customer needs and requirements. Working knowledge and understanding of : the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, documentation, and remote access; software products commonly used with the mainframe and personal computers and networked systems including word processing, spreadsheets, databases, file recovery, backup, and other utilities; principles of organization and management; general office practices and procedures; and security requirements and practices. Ability to : provide technical support and leadership in area of expertise; identify, analyze and define information technology needs, collect information, establish facts, and draw valid conclusions; identify, troubleshoot, analyze and resolve customer/user problems; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; write and modify instructions, procedures, manuals, documentation; understand and respond to problems related to data communications, networks and systems interconnectivity; work cooperatively and effectively with staff, customers, vendors, service and departmental personnel; effectively listen and communicate information to persons with diverse knowledge and experience; perform a variety of tasks in a consistent and accurate manner; read, analyze and take corrective action or refer problems to appropriate staff in response to error messages, codes, and abends in the mainframe, network and personal computing platforms; set priorities and meet established goals and standards; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionswill be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: ST HR Technician: EP
Feb 01, 2019
Full Time
Position Information Join the Information Systems Department as an IT Project Coordination Analyst! Starting salary up to $49.60/hour plus a cash allowance of approximately $600/month* The IT Project Coordination Analystsupports the Technical Support Team in the Technical Services Division. The Technical Support Team is responsible for database operations, network infrastructure, and data center management. The primary responsibility of the IT Project Coordination Analyst will be to coordinate project efforts in Technical Support for both customer-facing and internal projects. This position will provide business analysis to customers regarding new projects or services and coordination during the project life cycleof Service Implementation, Service Transition, and Service Operation. In addition, the IT Project Coordination Analyst will create project estimates, charters, plans, and systems design diagrams for customer approval and provide periodic project status reports to both the customer and ISD management. The IT Project Coordination Analyst will also handle other related work such as: System Software License renewals Coordination of infrastructure purchases Presenting ISD services to customers, departments, and groups Acting as a project coordinator liaison Identifying opportunities for improving implemented systems of service The ideal candidate will have experience with technology hardware and software and possess: Knowledge of project and process methodologies (PMBOK Guide, Waterfall, Agile, ITIL, PRINCE2, etc.) Proven team leadership and experience in asset management, project coordination, and project cost accounting with a background in technical IT roles, such as IT architecture, business analysis, or development Knowledge of Microsoft products including Office, Project, SharePoint, andSQL Familiarity with Windows server and virtualization technologies such as Windows File Services, Active Directory, Group Policy, VMWare, and Microsoft Hyper-V Knowledge of network infrastructure technologies such as DNS, DHCP, IPv4, routing and switching, and Wireless Technologies such as 802.11 Excellent written and oral communication skills Strong organization and time management skills Effective interpersonal skills and the ability to work well with others under minimal supervision and within established procedures Please Note: This position will be required to have access to Sheriff's Office or Probation Department facilities or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" will be performed after hire. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range When you join the County of Sonoma, you'll also have the freedom to explore the beauty of our county; with its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. This recruitment is being conducted to fill am IT Project Coordination Analyst in the Information Systems Department. The Civil Service title for this position is Information Technology Analyst III. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occurduring the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changes without notice. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic coursework and/or formal training in computer science, information systems, network systems or a closely related field would provide this opportunity. Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of technical professional experience involving technical support of desktop and/or LAN/WAN systems, or similar experience in a multi-platform information technology environment or two years of experience as an Information Technology Analyst II with the County of Sonoma. Specific experience related to the work of the assigned division may be required. Experience in a lead position or project management is highly desirable. License : Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Certification in networking technology or other specialized area related to area of assignment is highly desirable for some assignments. Knowledge, Skills, and Abilities Considerable knowledge and understanding of : principles and practices of software and hardware installation and repair; computer operations; operating systems and software products; local and wide area network design, management, security, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles, methods, and techniques of systems analysis; principles of data security; methods and techniques of providing support and training to users; methods to analyze and recommend business solutions to meet customer needs and requirements. Working knowledge and understanding of : the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, documentation, and remote access; software products commonly used with the mainframe and personal computers and networked systems including word processing, spreadsheets, databases, file recovery, backup, and other utilities; principles of organization and management; general office practices and procedures; and security requirements and practices. Ability to : provide technical support and leadership in area of expertise; identify, analyze and define information technology needs, collect information, establish facts, and draw valid conclusions; identify, troubleshoot, analyze and resolve customer/user problems; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; write and modify instructions, procedures, manuals, documentation; understand and respond to problems related to data communications, networks and systems interconnectivity; work cooperatively and effectively with staff, customers, vendors, service and departmental personnel; effectively listen and communicate information to persons with diverse knowledge and experience; perform a variety of tasks in a consistent and accurate manner; read, analyze and take corrective action or refer problems to appropriate staff in response to error messages, codes, and abends in the mainframe, network and personal computing platforms; set priorities and meet established goals and standards; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionswill be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: ST HR Technician: EP
Monterey County Human Resources
Salinas, California, United States
Position Description Open Until Filled Priority Screen Date: 10/12/2018 Exam #: 18/39B21/09IE The County Counsel's Office renders professional, practical and trustworthy legal services to the County of Monterey, including the Board of Supervisors and all County offices, departments, boards, and commissions. In addition, the Office provides legal services to various other public entities, including the Water Resources Agency of Monterey County, the Local Agency Formation Commission, the Transportation Agency for Monterey County, and special districts. The guiding principles of the office are to enable its clients to realize their goals within the bounds of the law, to be zealous advocates for clients, and to act in a courteous, ethical and honorable manner. Assignments increase in complexity as the employee gains experience, knowledge, and advances in the office. The office is looking for an experienced attorney with a primary focus on civil litigation. Assignments include litigation, as well as transactional advisory work. The Deputy County Counsel II position is the journey level class of the Deputy County Counsel series characterized by assignments involving a full range of civil law cases including complex or controversial matters. This class differs from the next higher class of Deputy County Counsel III in that the Grade III class performs civil legal work of considerable difficulty involving professional and administrative legal advisory work with occasional instruction and general supervision. This class differs from the next lower class of Deputy County Counsel I in that the Grade I class performs civil legal work of routine difficulty from detailed instruction under close supervision. For a complete job description of this position, visit our website at: http://www.co.monterey.ca.us/personnel/specifications.asp. The Eligible List established by this recruitment may be used to fill current and future vacancies on a temporary or permanent basis. Examples of Duties Significant duties: Confers with and advises officers and employees of County departments and representatives of special districts on legal questions pertaining to their respective powers, duties, functions and obligations Drafts ordinances, resolutions, board orders and other legal documents, and submits to superiors for review and discussion. Studies, interprets and applies statutes, regulations, court decisions, and legal authorities in connection with the giving of legal advice, written legal opinions, and the preparation of cases, pleadings and briefs. Represents the County, its officers and employees in lawsuits by or against the County in state and federal courts, before administrative agencies and in arbitration Conducts discovery; examines and interprets evidence Performs a variety of legal research Prepares correspondence, and written reports and legal memorandum Performs related work as required or assigned The ideal candidate will have a proven track record demonstrating his/her knowledge of: Principles of California and federal civil, constitutional, administrative law and California and federal civil procedure Basic trail and appellate procedure and practice, including discovery The Rules of Professional Responsibility for the California State Bar Principles, methods, and materials of legal research The successful applicant will have the skill and ability to: Perform thorough legal research in order to provide prompt answers to commonplace legal questions and advise on commonplace legal issues Analyze legal problems, and give sound advice and devise appropriate plan of action based thereon Represent the County, its officers and employees in the courts and before administrative agencies Establish and maintain confidential relationships with County department heads, other County officers, and members of the Board of Supervisors Develop cooperative work relationships both within the County Counsel's office and with those contacted within the course and scope of work Present law, facts, evidence and arguments clearly and logically, both in written and oral form Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be required through various types of experience, education or training, typically; One year of experience as a Deputy County Counsel I in Monterey County; OR Two years of full-time experience as an Attorney in a County Counsel, City Attorney or other equivalent civil public law office; OR A combination thereof. Additional Information Required Conditions of Employment As a condition of employment, the incumbent will be required to: Possess an active membership in the State Bar of California. Possess a valid California Class C driver's license Desirable Qualifications Admission to practice law before the Federal District Court(s) and the Federal Court of Appeals for the Ninth Circuit. Benefits Monterey County offers an excellent benefits package. To view the "G" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution and Memorandum of Understanding (MOU) prevail over this listing. Notes As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Human Resources Department Attn: Irene Espinoza, Human Resources Analyst 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Email: espinozai@co.monterey.ca.us | Phone: (831) 755-5129 The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5129. Closing Date/Time:
Sep 20, 2018
Full Time
Position Description Open Until Filled Priority Screen Date: 10/12/2018 Exam #: 18/39B21/09IE The County Counsel's Office renders professional, practical and trustworthy legal services to the County of Monterey, including the Board of Supervisors and all County offices, departments, boards, and commissions. In addition, the Office provides legal services to various other public entities, including the Water Resources Agency of Monterey County, the Local Agency Formation Commission, the Transportation Agency for Monterey County, and special districts. The guiding principles of the office are to enable its clients to realize their goals within the bounds of the law, to be zealous advocates for clients, and to act in a courteous, ethical and honorable manner. Assignments increase in complexity as the employee gains experience, knowledge, and advances in the office. The office is looking for an experienced attorney with a primary focus on civil litigation. Assignments include litigation, as well as transactional advisory work. The Deputy County Counsel II position is the journey level class of the Deputy County Counsel series characterized by assignments involving a full range of civil law cases including complex or controversial matters. This class differs from the next higher class of Deputy County Counsel III in that the Grade III class performs civil legal work of considerable difficulty involving professional and administrative legal advisory work with occasional instruction and general supervision. This class differs from the next lower class of Deputy County Counsel I in that the Grade I class performs civil legal work of routine difficulty from detailed instruction under close supervision. For a complete job description of this position, visit our website at: http://www.co.monterey.ca.us/personnel/specifications.asp. The Eligible List established by this recruitment may be used to fill current and future vacancies on a temporary or permanent basis. Examples of Duties Significant duties: Confers with and advises officers and employees of County departments and representatives of special districts on legal questions pertaining to their respective powers, duties, functions and obligations Drafts ordinances, resolutions, board orders and other legal documents, and submits to superiors for review and discussion. Studies, interprets and applies statutes, regulations, court decisions, and legal authorities in connection with the giving of legal advice, written legal opinions, and the preparation of cases, pleadings and briefs. Represents the County, its officers and employees in lawsuits by or against the County in state and federal courts, before administrative agencies and in arbitration Conducts discovery; examines and interprets evidence Performs a variety of legal research Prepares correspondence, and written reports and legal memorandum Performs related work as required or assigned The ideal candidate will have a proven track record demonstrating his/her knowledge of: Principles of California and federal civil, constitutional, administrative law and California and federal civil procedure Basic trail and appellate procedure and practice, including discovery The Rules of Professional Responsibility for the California State Bar Principles, methods, and materials of legal research The successful applicant will have the skill and ability to: Perform thorough legal research in order to provide prompt answers to commonplace legal questions and advise on commonplace legal issues Analyze legal problems, and give sound advice and devise appropriate plan of action based thereon Represent the County, its officers and employees in the courts and before administrative agencies Establish and maintain confidential relationships with County department heads, other County officers, and members of the Board of Supervisors Develop cooperative work relationships both within the County Counsel's office and with those contacted within the course and scope of work Present law, facts, evidence and arguments clearly and logically, both in written and oral form Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be required through various types of experience, education or training, typically; One year of experience as a Deputy County Counsel I in Monterey County; OR Two years of full-time experience as an Attorney in a County Counsel, City Attorney or other equivalent civil public law office; OR A combination thereof. Additional Information Required Conditions of Employment As a condition of employment, the incumbent will be required to: Possess an active membership in the State Bar of California. Possess a valid California Class C driver's license Desirable Qualifications Admission to practice law before the Federal District Court(s) and the Federal Court of Appeals for the Ninth Circuit. Benefits Monterey County offers an excellent benefits package. To view the "G" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution and Memorandum of Understanding (MOU) prevail over this listing. Notes As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Human Resources Department Attn: Irene Espinoza, Human Resources Analyst 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Email: espinozai@co.monterey.ca.us | Phone: (831) 755-5129 The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5129. Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
DEPARTMENT OF MENTAL HEALTH EXAM NUMBER: b8697N OPEN COMPETITIVE JOB OPPORTUNITY FILING START DATE: 07/16/2015 Note: /SS means Spanish Speaking This examination will remain open until the needs of the service are met and is subject toclosure without prior notice POSITION/PROGRAM INFORMATION Serves as a staff psychologist at the full professional level, by applying psychological principles in the following major areas: clinical, research training and consultation. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher-level clinical supervisor and independently provide the full range of professional psychological services relating to the diagnosis and treatment of psychiatric and co-occurring disorders. Incumbents are responsible for selecting, administering, and interpreting various types of psychological testing instruments, and for providing individual, group, and family therapy. Some positions in this class may be allocated to a centralized, County-wide program that provides psychological services to County employees and evaluates applicants and candidates for County employment. The Clinical Psychologist II is distinguished from the Clinical Psychologist I in that the latter may receive technical direction and guidance from the senior-level Clinical Psychologist II. These positions requireknowledge of abnormal, developmental, personality, and social psychology; theory and practice of individual and group psychotherapy; crisis intervention techniques; applicable legal and ethical professional standards;Federal, State, and local laws governing mental health services;principles of psychopharmacology and psychobiology; psychometric and statistical theories and methodologies; psychological research methods and experimental design; and the ability to establish positive and therapeutic relations with clients; conduct crisis intervention and make appropriate referrals; select, administer, and score various psychological assessments; design appropriate treatment interventions, evaluate results, and make modifications as needed; communicate effectively orally and in writing; and establish and maintain effective working relationships with clients, co-workers, management, and representatives of community-based organizations. Essential Job Functions Selects, administers, and interprets wide variety of psychological test instruments for the diagnosis and evaluation of mentally disturbed, emotionally or physically handicapped, or socially maladjusted patients. Performs direct patient care activities including assessment and evaluation by diagnosing providing individual and group therapy, and counseling. As a member of the professional treatment team, plans treatment programs and disposition of cases under treatment. Participates in professional staff conferences concerning psychological methods and techniques. Supervises and instructs trainees and other members of a multidisciplinary team in the field of psychology. Requirements MINIMUM REQUIREMENTS : A Doctorate from an accredited college or university in psychology, educational psychology, education with the field of specialization in counseling psychology,or in a discipline deemed equivalent by the State of California Department of Consumer Affairs, Board of Psychology. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE : A license to practice as a psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Desirable Qualifications: Experience providing psychotherapeutic treatment to the mentally or emotionally ill. Experience conducting psychological research and studies. Experience collaborating with a multidisciplinary team. Experience supervising and instructing interns, residents or unlicensed clinical psychologists in the field of psychology. Special Requirement Information: In order to qualify, you must include a photocopy of the diploma, a copy of your official transcripts, indicating the field of study, or certificate with your application at the time of filing. Additional Information SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any EXAMINATION CONTENT This examination will consist of an evaluation of training and experience based upon application information and desirable qualifications, weighted 100% and a qualifying Spanish/English proficiency test. The proficiency test will consist of speaking, reading and writing. Candidates possessing a valid Los Angeles County Language Proficiency certificate MUST attach a copy of the certificate to their application at the time of filing. Candidates must achieve a passing score of 70% or higher in the evaluation of training and experience and a minimum qualifying score in the language proficiency test in order to be placed on the eligible register. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Mental Health as they occur. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also tract the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last of filing will not be accepted. NOTE: If you are unable to attach required documents, you must email them to exams@dmh.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title in the subject line. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Department Contact Joshua Goldman, Exam Analyst 213-972-7046 Exams@dmh.lacounty.gov ADA Coordinator Phone 213- 972-7034 California Relay Services Phone 800-735-2922 Closing Date/Time:
Sep 07, 2018
Full Time
DEPARTMENT OF MENTAL HEALTH EXAM NUMBER: b8697N OPEN COMPETITIVE JOB OPPORTUNITY FILING START DATE: 07/16/2015 Note: /SS means Spanish Speaking This examination will remain open until the needs of the service are met and is subject toclosure without prior notice POSITION/PROGRAM INFORMATION Serves as a staff psychologist at the full professional level, by applying psychological principles in the following major areas: clinical, research training and consultation. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher-level clinical supervisor and independently provide the full range of professional psychological services relating to the diagnosis and treatment of psychiatric and co-occurring disorders. Incumbents are responsible for selecting, administering, and interpreting various types of psychological testing instruments, and for providing individual, group, and family therapy. Some positions in this class may be allocated to a centralized, County-wide program that provides psychological services to County employees and evaluates applicants and candidates for County employment. The Clinical Psychologist II is distinguished from the Clinical Psychologist I in that the latter may receive technical direction and guidance from the senior-level Clinical Psychologist II. These positions requireknowledge of abnormal, developmental, personality, and social psychology; theory and practice of individual and group psychotherapy; crisis intervention techniques; applicable legal and ethical professional standards;Federal, State, and local laws governing mental health services;principles of psychopharmacology and psychobiology; psychometric and statistical theories and methodologies; psychological research methods and experimental design; and the ability to establish positive and therapeutic relations with clients; conduct crisis intervention and make appropriate referrals; select, administer, and score various psychological assessments; design appropriate treatment interventions, evaluate results, and make modifications as needed; communicate effectively orally and in writing; and establish and maintain effective working relationships with clients, co-workers, management, and representatives of community-based organizations. Essential Job Functions Selects, administers, and interprets wide variety of psychological test instruments for the diagnosis and evaluation of mentally disturbed, emotionally or physically handicapped, or socially maladjusted patients. Performs direct patient care activities including assessment and evaluation by diagnosing providing individual and group therapy, and counseling. As a member of the professional treatment team, plans treatment programs and disposition of cases under treatment. Participates in professional staff conferences concerning psychological methods and techniques. Supervises and instructs trainees and other members of a multidisciplinary team in the field of psychology. Requirements MINIMUM REQUIREMENTS : A Doctorate from an accredited college or university in psychology, educational psychology, education with the field of specialization in counseling psychology,or in a discipline deemed equivalent by the State of California Department of Consumer Affairs, Board of Psychology. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE : A license to practice as a psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Desirable Qualifications: Experience providing psychotherapeutic treatment to the mentally or emotionally ill. Experience conducting psychological research and studies. Experience collaborating with a multidisciplinary team. Experience supervising and instructing interns, residents or unlicensed clinical psychologists in the field of psychology. Special Requirement Information: In order to qualify, you must include a photocopy of the diploma, a copy of your official transcripts, indicating the field of study, or certificate with your application at the time of filing. Additional Information SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any EXAMINATION CONTENT This examination will consist of an evaluation of training and experience based upon application information and desirable qualifications, weighted 100% and a qualifying Spanish/English proficiency test. The proficiency test will consist of speaking, reading and writing. Candidates possessing a valid Los Angeles County Language Proficiency certificate MUST attach a copy of the certificate to their application at the time of filing. Candidates must achieve a passing score of 70% or higher in the evaluation of training and experience and a minimum qualifying score in the language proficiency test in order to be placed on the eligible register. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Mental Health as they occur. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also tract the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last of filing will not be accepted. NOTE: If you are unable to attach required documents, you must email them to exams@dmh.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title in the subject line. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Department Contact Joshua Goldman, Exam Analyst 213-972-7046 Exams@dmh.lacounty.gov ADA Coordinator Phone 213- 972-7034 California Relay Services Phone 800-735-2922 Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
DEPARTMENT OF HEALTH SERVICES FILING DATES: 3/16/17 at 8:00 A.M. PST Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: Y8697F TYPE OF RECRUITMENT Open Competitive Job Opportunity REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO ADD A SUPPLEMENTAL QUESTION. PERSONS WHO HAVE APPLIED WITHIN THE LAST 12 MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION IF THEY WISH. THE INFORMATION MUST CONTAIN THE CORRECT EXAM NUMBER AND NAME. DEFINITION: Under general supervision, serves as a staff psychologist at the full professional level by applying psychological principles in the following major areas: assessment, treatment, research, training, and clinical consultation. Essential Job Functions Initiates and carries out psychological research studies and provides rationale to implement departmental or service programs; collaborates on multidisciplinary projects. As a member of a professional, multidisciplinary team, plans treatment programs and disposition of cases, including identifying treatment outcomes. Performs direct service activities including diagnostic evaluation, structured clinical interviewing, andindividual, group, and familytherapy. Generates reports of diagnostic and psychological findings and/or treatment recommendations. Provides testimony before courts of law on results of psychological evaluations. Intervenes with clients to enhance their ability to fully participate in treatment, including defining treatment goals and designing intervention strategies that support recovery and resiliency. Obtains and studies medical, psychological, social, and family histories by interviewing individuals, couples, or families and reviewing relevant records. Provides consultation to other medical providers in the management of psychological and behavioral aspects of medical conditions. Provides technical guidance and instruction to interns andlicense-waiveredpsychologists. Selects, administers, and interprets a wide variety of psychological testing instruments in connection withthe diagnosis and evaluation of clients with psychiatric and co-occurring disorders. Evaluates client response to treatment, modifies treatment strategies, and includes the client as part of the decision-making process. Utilizes a variety of treatment modalities such as psychotherapy, behavior modification, and various evidence-based or promising practices such as cognitive-behavioral therapy. Participates in an advisory capacity in the screening of new professional personnel in psychology, including trainees or psychology interns. Requirements MINIMUM REQUIREMENTS: A Doctorate from an accredited college or university in Psychology, Educational Psychology, Education with the field of specialization in Counseling Psychology, or in a discipline deemed equivalent by the State of California Department of Consumer Affairs, Board of Psychology. LICENSE: A license to practice as a Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. T he required license and/or certificate must be current and unrestricted ; conditional, provisional, probationary license and/or certificate will not be accepted. PHYSICAL CLASS II: Light: Light physical effort may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: Applicants must include a legible photocopy of the required degree and license to the application at the time of filing or within 15 calendar days of filing online. DESIRABLE QUALIFICATIONS: Experience in Rehabilitation Psychology or Rehabilitation Care. Experience in hospital or clinical setting. Experience in neuropsychological assessment. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATION SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Applications received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach the required documents, you must fax them to (323) 869-0942 ore-mail the documents to the exam analyst, kcarrillo @dhs.lacounty.gov within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Karen Carrillo, Exam Analyst (323) 914-8961 Kcarrillo@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Closing Date/Time:
Jan 20, 2019
Full Time
DEPARTMENT OF HEALTH SERVICES FILING DATES: 3/16/17 at 8:00 A.M. PST Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: Y8697F TYPE OF RECRUITMENT Open Competitive Job Opportunity REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO ADD A SUPPLEMENTAL QUESTION. PERSONS WHO HAVE APPLIED WITHIN THE LAST 12 MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION IF THEY WISH. THE INFORMATION MUST CONTAIN THE CORRECT EXAM NUMBER AND NAME. DEFINITION: Under general supervision, serves as a staff psychologist at the full professional level by applying psychological principles in the following major areas: assessment, treatment, research, training, and clinical consultation. Essential Job Functions Initiates and carries out psychological research studies and provides rationale to implement departmental or service programs; collaborates on multidisciplinary projects. As a member of a professional, multidisciplinary team, plans treatment programs and disposition of cases, including identifying treatment outcomes. Performs direct service activities including diagnostic evaluation, structured clinical interviewing, andindividual, group, and familytherapy. Generates reports of diagnostic and psychological findings and/or treatment recommendations. Provides testimony before courts of law on results of psychological evaluations. Intervenes with clients to enhance their ability to fully participate in treatment, including defining treatment goals and designing intervention strategies that support recovery and resiliency. Obtains and studies medical, psychological, social, and family histories by interviewing individuals, couples, or families and reviewing relevant records. Provides consultation to other medical providers in the management of psychological and behavioral aspects of medical conditions. Provides technical guidance and instruction to interns andlicense-waiveredpsychologists. Selects, administers, and interprets a wide variety of psychological testing instruments in connection withthe diagnosis and evaluation of clients with psychiatric and co-occurring disorders. Evaluates client response to treatment, modifies treatment strategies, and includes the client as part of the decision-making process. Utilizes a variety of treatment modalities such as psychotherapy, behavior modification, and various evidence-based or promising practices such as cognitive-behavioral therapy. Participates in an advisory capacity in the screening of new professional personnel in psychology, including trainees or psychology interns. Requirements MINIMUM REQUIREMENTS: A Doctorate from an accredited college or university in Psychology, Educational Psychology, Education with the field of specialization in Counseling Psychology, or in a discipline deemed equivalent by the State of California Department of Consumer Affairs, Board of Psychology. LICENSE: A license to practice as a Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. T he required license and/or certificate must be current and unrestricted ; conditional, provisional, probationary license and/or certificate will not be accepted. PHYSICAL CLASS II: Light: Light physical effort may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: Applicants must include a legible photocopy of the required degree and license to the application at the time of filing or within 15 calendar days of filing online. DESIRABLE QUALIFICATIONS: Experience in Rehabilitation Psychology or Rehabilitation Care. Experience in hospital or clinical setting. Experience in neuropsychological assessment. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATION SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Applications received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach the required documents, you must fax them to (323) 869-0942 ore-mail the documents to the exam analyst, kcarrillo @dhs.lacounty.gov within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Karen Carrillo, Exam Analyst (323) 914-8961 Kcarrillo@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING:August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER:R2594C OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Leads highly specialized, integrated, complex information systems analysis to design, test, integrate, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Scheduling; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Essential Job Functions Leads, participates in the work, andsupervises, when needed,a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex healthcare systems. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans; solves the more complex application problems; develops Statement of Work in accordance to systems development lifecycle on hospital/clinical/financial infrastructure applications and technical enhancements, including tasks, deliverables, and pricing. Coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical lead to a project manager, department management, and/or user management regarding one or more major healthcare related systems or maintenance analysis and design efforts. Represents the department at interdepartmental meetings andserves on Countywide information technology committees and work groups when needed. Acts as a project lead or technical specialist for complex systems development projects andsupervises lower level Information Systems Analysts and other technical staff, when needed, for a health cluster County Department. Leads technical team to service customers on new initiatives and implement EHR. Collaborates with subject matter experts (SMEs), vendor professional support team, and leads IT technical team to develop project plans, timelines, deliverables, and implementation outcomes. Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management. Monitors conversion/migration plan development and execution; completes system documentation, enterprise policies and procedures. Requirements SELECTIONREQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, ANDfour (4)years within the last last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems***at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the lastthree (3) yearsof experience at the level of Los Angeles County's class ofSenior Information Systems Analyst**** with knowledge and experience inhealth carerelated systems***in a centralized** healthcare related information technology organization. Option III: Five (5)yearswithin the last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems*** at amedium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work,any type ofcollege degree such as Bachelor or Master, or for completion of a certificate program, youmust include a legible copy ofthe "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application,within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complexenterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For complete description of class specification, please click on the hyperlink under the title. *****Medium to large health care organization is defined as a health care organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management, etc.) APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project ManagementProfessional(PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience inleading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System. Experience in Enterprise Master Patient Index(EMPI) related systems. Additional Information This examination will consist oftwo parts: Part I: An online multiple choice written test, weighted at 60%, assessing three Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Software Quality Assurance, covering the following topics: Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, andSoftware Testing. ITIL Concepts, covering the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Part II: Anonline multiple choice written test weighted 40%. The online multiple choice test will measureverbal ability, achievement, confidence and optimism, independence, influence, reliability,andprofessional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will havePart 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests.You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period ofsix (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services(DHS)Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only.Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Sep 07, 2018
Full Time
FIRST DAY OF FILING:August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER:R2594C OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Leads highly specialized, integrated, complex information systems analysis to design, test, integrate, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Scheduling; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Essential Job Functions Leads, participates in the work, andsupervises, when needed,a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex healthcare systems. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans; solves the more complex application problems; develops Statement of Work in accordance to systems development lifecycle on hospital/clinical/financial infrastructure applications and technical enhancements, including tasks, deliverables, and pricing. Coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical lead to a project manager, department management, and/or user management regarding one or more major healthcare related systems or maintenance analysis and design efforts. Represents the department at interdepartmental meetings andserves on Countywide information technology committees and work groups when needed. Acts as a project lead or technical specialist for complex systems development projects andsupervises lower level Information Systems Analysts and other technical staff, when needed, for a health cluster County Department. Leads technical team to service customers on new initiatives and implement EHR. Collaborates with subject matter experts (SMEs), vendor professional support team, and leads IT technical team to develop project plans, timelines, deliverables, and implementation outcomes. Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management. Monitors conversion/migration plan development and execution; completes system documentation, enterprise policies and procedures. Requirements SELECTIONREQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, ANDfour (4)years within the last last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems***at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the lastthree (3) yearsof experience at the level of Los Angeles County's class ofSenior Information Systems Analyst**** with knowledge and experience inhealth carerelated systems***in a centralized** healthcare related information technology organization. Option III: Five (5)yearswithin the last six (6) yearsof responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience inhealth care related systems*** at amedium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work,any type ofcollege degree such as Bachelor or Master, or for completion of a certificate program, youmust include a legible copy ofthe "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application,within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complexenterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For complete description of class specification, please click on the hyperlink under the title. *****Medium to large health care organization is defined as a health care organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management, etc.) APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project ManagementProfessional(PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience inleading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System. Experience in Enterprise Master Patient Index(EMPI) related systems. Additional Information This examination will consist oftwo parts: Part I: An online multiple choice written test, weighted at 60%, assessing three Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Software Quality Assurance, covering the following topics: Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, andSoftware Testing. ITIL Concepts, covering the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Part II: Anonline multiple choice written test weighted 40%. The online multiple choice test will measureverbal ability, achievement, confidence and optimism, independence, influence, reliability,andprofessional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will havePart 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests.You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period ofsix (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services(DHS)Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only.Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
DEPARTMENT OF HEALTH SERVICES FILING START DATE: 7/27/2015 AT 8:00 A.M. - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. EXAM NUMBER: Y5134H OPEN COMPETITIVE JOB OPPORTUNITY * * THIS EXAMINATION WILL BE USED TO FILL VACANCIES IN THE NORTH COUNTY ONLY * * DEFINITION: This experiencedlevel class provides professional nursing careand servicesto patients in a variety of settings. Essential Job Functions Effectively communicates and collaborates the patients, families, care givers, and/or co-workers pertinent information concerning discharge planning, changes in patient care, changes in treatment plan, patient medication administration, aftercare instructions, and follow-up appointments to deliver the best possiblepatientexperience. Completes and maintains accurate as well as legible medical documentation in a clear, concise, and timely manner. Manages relationships with internal and/or external members of a healthcare organization. Participates in performance improvement activities; with a focus on patient experience, regulatory compliance, and/or departmental process improvements projects. Delegates, assigns, and/or supervises the assigned work of others including Licensed Vocational Nurses (LVNs), nursing attendants, technician, clerical staff, and students. Participates in committees and projects at the unit, department, facility, and/or health system wide level. Seeks experiences that reflect current clinical practice to achieve and enhance professional/clinical competencies and professional practice. Serves as a liaison between committees, staff, and management. Participates in identifying and resolving ethical issues in the practice setting. Serves as a preceptor: expert or specialist who gives practical experience and training to new graduate, a new hire, a re-entry, or a nurse that is transitioning into a new area. Participates in product evaluation and product standardization activities. Participates in approved clinical investigations or research studies in accordance with departmental policies. Requirements SELECTIONREQUIREMENTS : 1. Three years of full-time experience* at the level of Los Angeles County classification Registered Nurse I**. -AND- 2. A license to practice as a Registered Nurse issued by the California Board of Registered Nursing. -AND- 3. Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program. License(s) and Certificate(s) Required: A license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR &AED) Program. A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Please ensure the License and Certification Section of the required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required licensed as specified in the Selection Requirements. Applicants MUST attach a legible photocopy of the required license/BLScertification to their application at the time of filing or within 15 calendar days from the application filing date. Applications submitted without the required evidence ofBLScertification will be rejected. The required license and certification MUST be current/active and unrestricted ; a conditional, provisional, probationary or restricted license or certification will NOT be accepted. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing andBLScertification must be present during the selection process and/or prior to appointment. Physical Class III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *Full-time experience must be post-license only . **Experience at the level of Registered Nurse I in the County of Los Angeles is defined as: providing professional nursing care in a variety of patient care settings (e.g., critical care, emergency room, medical/surgical, operating room, neonatal intensive care, labor and delivery, intermediate/telemetry, psychiatric care, correctional nursing, etc.). The primary scope of practice involves applying the nursing process to assess basic or routine patient conditions and needs; identify a nursing diagnosis; and develop, implement, and evaluate a patient-centered plan of care. participating in conducting prospective, concurrent, and retrospective utilization reviews of patient services or hospitalization to maintain quality of care and fiscal responsibility. ***In order to receive credit for a college degree on this examination, you must include a legible photocopy of your "official" diploma(s), "official" transcripts, or "official" letter(s) from an accredited institution which shows the area of specialization, at the time of filing or within 15 calendardays of filing your application online . Desirable Qualifications: Credit will be given to applicants who possess the following desirable qualifications: ***Bachelor of Sciencedegreein Nursing (BSN) or ***Master of Science degreein Nursing (MSN)from an accredited institution. Additional Information EXAMINATION CONTENT: An evaluation of training and experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the Eligible Register accordingly. The names of candidates will appear in the order of their score group for a period oftwelve (12) monthsfollowing the date of eligibility. No person may compete in this examination more than once everytwelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in NORTH COUNTY ONLY . APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. Falsification of any information may result in disqualification or recession of appointment. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned, If your application is incomplete, it will be rejected. NOTE: If you are unable to attachdocuments to your application, you must email the Exam Analyst, Oscar Ramirez at ORamirez@dhs.lacounty.gov within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER LANGUAGE: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst (323) 914-8433 ORamirez@dhs.lacounty.gov Closing Date/Time:
Aug 08, 2018
Full Time
DEPARTMENT OF HEALTH SERVICES FILING START DATE: 7/27/2015 AT 8:00 A.M. - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. EXAM NUMBER: Y5134H OPEN COMPETITIVE JOB OPPORTUNITY * * THIS EXAMINATION WILL BE USED TO FILL VACANCIES IN THE NORTH COUNTY ONLY * * DEFINITION: This experiencedlevel class provides professional nursing careand servicesto patients in a variety of settings. Essential Job Functions Effectively communicates and collaborates the patients, families, care givers, and/or co-workers pertinent information concerning discharge planning, changes in patient care, changes in treatment plan, patient medication administration, aftercare instructions, and follow-up appointments to deliver the best possiblepatientexperience. Completes and maintains accurate as well as legible medical documentation in a clear, concise, and timely manner. Manages relationships with internal and/or external members of a healthcare organization. Participates in performance improvement activities; with a focus on patient experience, regulatory compliance, and/or departmental process improvements projects. Delegates, assigns, and/or supervises the assigned work of others including Licensed Vocational Nurses (LVNs), nursing attendants, technician, clerical staff, and students. Participates in committees and projects at the unit, department, facility, and/or health system wide level. Seeks experiences that reflect current clinical practice to achieve and enhance professional/clinical competencies and professional practice. Serves as a liaison between committees, staff, and management. Participates in identifying and resolving ethical issues in the practice setting. Serves as a preceptor: expert or specialist who gives practical experience and training to new graduate, a new hire, a re-entry, or a nurse that is transitioning into a new area. Participates in product evaluation and product standardization activities. Participates in approved clinical investigations or research studies in accordance with departmental policies. Requirements SELECTIONREQUIREMENTS : 1. Three years of full-time experience* at the level of Los Angeles County classification Registered Nurse I**. -AND- 2. A license to practice as a Registered Nurse issued by the California Board of Registered Nursing. -AND- 3. Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program. License(s) and Certificate(s) Required: A license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR &AED) Program. A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Please ensure the License and Certification Section of the required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required licensed as specified in the Selection Requirements. Applicants MUST attach a legible photocopy of the required license/BLScertification to their application at the time of filing or within 15 calendar days from the application filing date. Applications submitted without the required evidence ofBLScertification will be rejected. The required license and certification MUST be current/active and unrestricted ; a conditional, provisional, probationary or restricted license or certification will NOT be accepted. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing andBLScertification must be present during the selection process and/or prior to appointment. Physical Class III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *Full-time experience must be post-license only . **Experience at the level of Registered Nurse I in the County of Los Angeles is defined as: providing professional nursing care in a variety of patient care settings (e.g., critical care, emergency room, medical/surgical, operating room, neonatal intensive care, labor and delivery, intermediate/telemetry, psychiatric care, correctional nursing, etc.). The primary scope of practice involves applying the nursing process to assess basic or routine patient conditions and needs; identify a nursing diagnosis; and develop, implement, and evaluate a patient-centered plan of care. participating in conducting prospective, concurrent, and retrospective utilization reviews of patient services or hospitalization to maintain quality of care and fiscal responsibility. ***In order to receive credit for a college degree on this examination, you must include a legible photocopy of your "official" diploma(s), "official" transcripts, or "official" letter(s) from an accredited institution which shows the area of specialization, at the time of filing or within 15 calendardays of filing your application online . Desirable Qualifications: Credit will be given to applicants who possess the following desirable qualifications: ***Bachelor of Sciencedegreein Nursing (BSN) or ***Master of Science degreein Nursing (MSN)from an accredited institution. Additional Information EXAMINATION CONTENT: An evaluation of training and experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the Eligible Register accordingly. The names of candidates will appear in the order of their score group for a period oftwelve (12) monthsfollowing the date of eligibility. No person may compete in this examination more than once everytwelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in NORTH COUNTY ONLY . APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. Falsification of any information may result in disqualification or recession of appointment. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned, If your application is incomplete, it will be rejected. NOTE: If you are unable to attachdocuments to your application, you must email the Exam Analyst, Oscar Ramirez at ORamirez@dhs.lacounty.gov within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER LANGUAGE: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst (323) 914-8433 ORamirez@dhs.lacounty.gov Closing Date/Time:
Port of Oakland
Oakland, California, United States
*** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** Selective Certification (Payroll and Benefits) The eligibility list generated from this announcement will only be used to fill the current specialized (Payroll and Benefits) vacancy in the payroll and benefits unit in the Human Resource Department. CLASS DEFINITION Under general supervision, the Port Human Resource Analyst performs a variety of professional duties in the administration of employee benefits/payroll programs, leave management and Health and Wellness programs and other special projects related to general personnel systems. DISTINGUISHING CHARACTERISTICS The Port Human Resource Analyst is the journey-level classification in the Port Human Resource Analyst series. It is distinguished from the Assistant Port Human Resource Analyst by a greater degree of responsibility, independence and latitude of judgment. This position is distinguished from the next higher level classification of Senior Port Personnel Analyst in that the latter performs the most complex assignments, coordinates analysts' assignments and is the specialist or lead worker level in this series. Examples of Duties: Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level. Payroll/Benefits: Informs employees of their benefit options and enrolls them in plans and programs; tracks, monitors, and maintains ongoing coverage for Port employees, eligible dependents, and retirees. Serves as a liaison between employees, retirees, and eligible dependents and benefits vendors, including resolving contested claims, service problems, and eligibility matters, verifying and approving coverage to providers and interfacing with benefit vendors, consultants, and administrators; notifies service providers of employees and dependents who have become ineligible for coverage. Segregates benefits costs by Port departments, allocates charges, and reconciles the bills for PERS medical, dental claims, and administrative fees, and the Employee Assistance Program, vision care, and long term disability providers; processes requests for warrant for lump sum payments to benefit providers and forwards payments; reviews and processes payments of life insurance for beneficiaries of deceased employees; reconciles and pays PERS retirees' medical bills; processes payments of death benefits. Gathers and analyzes data and financial records regarding reporting and auditing bills; prepares monthly reports of benefits costs and employee count; interacts with MIS staff to modify, enhance, develop, and produce new employee benefit information reports. Interprets and provides clarifying information to employees and other interested parties regarding eligibility issues and the administration of the benefits program; responds to inquiries regarding Port benefit services, policies, procedures, rules, and regulations. Prepares and maintains medical reimbursement records on Port retirees; maintains records on all employees on no-pay status and notifies them of the proper procedures to continue their health benefits; informs terminated employees and ineligible dependents of their rights associated with their benefits status such as COBRA rights, conversion rights, and retirement elections; processes COBRA enrollment applications, records payments, and forwards them to finance; monitors COBRA deadlines, notifies those receiving COBRA of the expiration of their coverage, and processes termination from the program. Composes memoranda and letters advising employees on current issues and changes regarding health benefits and requesting information to update files; prepares responses to benefits surveys. Sits in on meetings with management and third party benefits consultants to discuss their research on benefits packages; makes consultants aware of problems and suggests possible solutions. Serves as backup for the deferred compensation program in the absence of the Human Resources Manager, Benefits. Coordinates the annual Open Enrollment Information Health Fair. Screens and assesses proposals for new benefits packages and presents those that appear worthy of consideration to the Manager. Additional benefits-related responsibilities include: Assists in the planning, development, coordination, and maintenance of various benefit programs and system changes/implementation, including development of technical procedures and requirements relating to benefit programs and systems Assists in reviewing, developing, modifying, and implementing procedures to improve service delivery. Prepares responses to benefit surveys; develops and produces employee benefit information reports. All Port Human Resource Analysts: Interprets and explains personnel rules, regulations and procedures. Assists in the development of policies and procedures for personnel programs. Participates in special projects as assigned. Minimum Qualifications: EDUCATION AND EXPERIENCE This classification requires a combination of education and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include a bachelor's degree from an accredited college or university in human resources management, business administration, public administration, industrial relations or related field PLUS two years progressively responsible experience at the level of an Assistant Port Human Resource Analyst. An equivalent combination of education and experience may be considered. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: The principles, practices, and techniques of public personnel administration. Applicable federal and state employment laws, regulations and court decisions concerning personnel-related policies practices. Affirmative action techniques to apply them to a public personnel management system. Methods of conflict resolution Statistical measurements and applications used in personnel. Legal and professional standards and procedures. Port/City Personnel policies and procedures. Laws, regulations, and programs associated with health benefits and insurance carriers. Basic knowledge of local, state, and federal laws and regulations applicable to personnel. Ability to: Interpret and explain provisions and requirements relating to health benefits, life insurance, retirement benefits, COBRA, and other benefits programs. Gather data to research and resolve claims and related benefits problems Apply statistical measurements used in personnel. Conduct interviews, investigations and solicit pertinent facts. Work under tight deadlines and coordinate several concurrent assignments. Communicate effectively in oral and written format to prepare clear, concise and competent reports, correspondence and other materials in a timely manner. Prepare and present clear oral presentations. Utilize a personal computer as well as spreadsheet, database, word processing and other appropriate human resource-related software. Analyze complex technical problems, evaluate alternatives and make sound, independent judgments. Establish and maintain effective work relationships with those contacted in the performance of required duties. Handle stressful or sensitive situations with tact and diplomacy. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II . Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration. The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port of Oakland will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals invited to advance in the examination process will be provided the opportunity to request a reasonable accommodation. Additional Requirements: Possession of a valid California Class "C" driver license at the time and for the duration of appointment. Willingness to work overtime and on weekends occasionally to oversee and/or facilitate examinations. A candidate must possess a valid California Class C driver's license and also complete and pass a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position. This status must be maintained for the duration of employment at the Port. Closing Date/Time:
Fri. 03/01/19 5:00 PM Pacific Time
Feb 08, 2019
Full Time
*** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** Selective Certification (Payroll and Benefits) The eligibility list generated from this announcement will only be used to fill the current specialized (Payroll and Benefits) vacancy in the payroll and benefits unit in the Human Resource Department. CLASS DEFINITION Under general supervision, the Port Human Resource Analyst performs a variety of professional duties in the administration of employee benefits/payroll programs, leave management and Health and Wellness programs and other special projects related to general personnel systems. DISTINGUISHING CHARACTERISTICS The Port Human Resource Analyst is the journey-level classification in the Port Human Resource Analyst series. It is distinguished from the Assistant Port Human Resource Analyst by a greater degree of responsibility, independence and latitude of judgment. This position is distinguished from the next higher level classification of Senior Port Personnel Analyst in that the latter performs the most complex assignments, coordinates analysts' assignments and is the specialist or lead worker level in this series. Examples of Duties: Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level. Payroll/Benefits: Informs employees of their benefit options and enrolls them in plans and programs; tracks, monitors, and maintains ongoing coverage for Port employees, eligible dependents, and retirees. Serves as a liaison between employees, retirees, and eligible dependents and benefits vendors, including resolving contested claims, service problems, and eligibility matters, verifying and approving coverage to providers and interfacing with benefit vendors, consultants, and administrators; notifies service providers of employees and dependents who have become ineligible for coverage. Segregates benefits costs by Port departments, allocates charges, and reconciles the bills for PERS medical, dental claims, and administrative fees, and the Employee Assistance Program, vision care, and long term disability providers; processes requests for warrant for lump sum payments to benefit providers and forwards payments; reviews and processes payments of life insurance for beneficiaries of deceased employees; reconciles and pays PERS retirees' medical bills; processes payments of death benefits. Gathers and analyzes data and financial records regarding reporting and auditing bills; prepares monthly reports of benefits costs and employee count; interacts with MIS staff to modify, enhance, develop, and produce new employee benefit information reports. Interprets and provides clarifying information to employees and other interested parties regarding eligibility issues and the administration of the benefits program; responds to inquiries regarding Port benefit services, policies, procedures, rules, and regulations. Prepares and maintains medical reimbursement records on Port retirees; maintains records on all employees on no-pay status and notifies them of the proper procedures to continue their health benefits; informs terminated employees and ineligible dependents of their rights associated with their benefits status such as COBRA rights, conversion rights, and retirement elections; processes COBRA enrollment applications, records payments, and forwards them to finance; monitors COBRA deadlines, notifies those receiving COBRA of the expiration of their coverage, and processes termination from the program. Composes memoranda and letters advising employees on current issues and changes regarding health benefits and requesting information to update files; prepares responses to benefits surveys. Sits in on meetings with management and third party benefits consultants to discuss their research on benefits packages; makes consultants aware of problems and suggests possible solutions. Serves as backup for the deferred compensation program in the absence of the Human Resources Manager, Benefits. Coordinates the annual Open Enrollment Information Health Fair. Screens and assesses proposals for new benefits packages and presents those that appear worthy of consideration to the Manager. Additional benefits-related responsibilities include: Assists in the planning, development, coordination, and maintenance of various benefit programs and system changes/implementation, including development of technical procedures and requirements relating to benefit programs and systems Assists in reviewing, developing, modifying, and implementing procedures to improve service delivery. Prepares responses to benefit surveys; develops and produces employee benefit information reports. All Port Human Resource Analysts: Interprets and explains personnel rules, regulations and procedures. Assists in the development of policies and procedures for personnel programs. Participates in special projects as assigned. Minimum Qualifications: EDUCATION AND EXPERIENCE This classification requires a combination of education and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include a bachelor's degree from an accredited college or university in human resources management, business administration, public administration, industrial relations or related field PLUS two years progressively responsible experience at the level of an Assistant Port Human Resource Analyst. An equivalent combination of education and experience may be considered. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: The principles, practices, and techniques of public personnel administration. Applicable federal and state employment laws, regulations and court decisions concerning personnel-related policies practices. Affirmative action techniques to apply them to a public personnel management system. Methods of conflict resolution Statistical measurements and applications used in personnel. Legal and professional standards and procedures. Port/City Personnel policies and procedures. Laws, regulations, and programs associated with health benefits and insurance carriers. Basic knowledge of local, state, and federal laws and regulations applicable to personnel. Ability to: Interpret and explain provisions and requirements relating to health benefits, life insurance, retirement benefits, COBRA, and other benefits programs. Gather data to research and resolve claims and related benefits problems Apply statistical measurements used in personnel. Conduct interviews, investigations and solicit pertinent facts. Work under tight deadlines and coordinate several concurrent assignments. Communicate effectively in oral and written format to prepare clear, concise and competent reports, correspondence and other materials in a timely manner. Prepare and present clear oral presentations. Utilize a personal computer as well as spreadsheet, database, word processing and other appropriate human resource-related software. Analyze complex technical problems, evaluate alternatives and make sound, independent judgments. Establish and maintain effective work relationships with those contacted in the performance of required duties. Handle stressful or sensitive situations with tact and diplomacy. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II . Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration. The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port of Oakland will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals invited to advance in the examination process will be provided the opportunity to request a reasonable accommodation. Additional Requirements: Possession of a valid California Class "C" driver license at the time and for the duration of appointment. Willingness to work overtime and on weekends occasionally to oversee and/or facilitate examinations. A candidate must possess a valid California Class C driver's license and also complete and pass a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position. This status must be maintained for the duration of employment at the Port. Closing Date/Time:
Fri. 03/01/19 5:00 PM Pacific Time
County of San Mateo, CA
Redwood City, CA, United States
Description Note: This job announcement has been amended on February 14, 2019 to update the ideal candidate section. The City/County Association of Governments (C/CAG) is seeking up to two (2) full-timeTransportation Program Specialist I/II to perform a variety of program administrative and technical support functions related to C/CAG transportation and land use programs. C/CAG operates as a Joint Powers Authority and has membership that includes each of the 20 cities and the County in San Mateo County. C/CAG works on issues that affect the quality of life in general; transportation, housing, air quality, storm water runoff, airport/land use compatibility planning, hazardous waste, climate planning, energy and water resource strategies, and solid waste and recycling. Visit us at www.ccag.ca.gov . Transportation Program Specialist I is the entry and trainee level class, which works under immediate supervision. Incumbents may be assigned to a specific area or may work in multiple areas. Incumbents work under general supervision while learning job tasks. As experience is gained incumbents work with greater independence and are given more responsible assignments. Work is typically reviewed in progress and upon completion for conformance with established procedures. Transportation Program Specialist II is the fully experienced, journey level class, which works under general direction. This level is capable of independently performing the full range of duties in one or several specialized areas and is expected to serve as subject matter expert in assigned duty areas. For both positions, variety and complexity of assignments, scope and complexity of transportation planning responsibility, independence of action and level of decision-making authority, level and variety of work contacts, degree of administrative responsibilities, and responsibility for program and policy implementation are expected to expand with experience. Duties may include, but are not limited to, the following: Assist with the development and implementation of transportation plans, policies, programs, and projects; and the linkage of transportation and land use. Coordinate with C/CAG partner agencies on reports, joint studies, and projects. Assist with preparing, updating, and administering of planning documents, grants, funding recommendations, and projects. Assist with preparing, updating, and administering of planning documents, grants, funding recommendations, and projects. Act as liaison and participate on a variety of local and regional committees/task forces related to transportation, housing, and/or land use planning. Maintain contract agreements, review invoices, and track budget for C/CAG projects. Track and analyze proposed policies from other government agencies and legislations related to transportation and housing. Coordinate the development of State and Federal transportation improvement plans and programs at a county level. Oversee request for proposal (RFP) processes. Monitor the regional transportation planning and delivery process for conformance with State and Federal requirements. Establish, maintain, purge and run reports on various office files including minutes from public or private meetings and hearings. Draft documents such as C/CAG Board Resolutions, Board and committee staff reports, consultant contracts and agreements, and RFPs. Prepare, or coordinate with consultant to prepare, staff recommendation on consistency determination to committee and C/CAG Board on referrals for airport/land use compatibility in accordance with C/CAG airport land use compatibility plan (ALUCP) policies. Staff various committee meetings including coordinating the distribution of agenda packets and preparation of minutes. Set up meetings, coordinate attendee calendars, make reservations and set up meeting rooms. Perform related duties as assigned. The ideal candidate will possess the following knowledge, skills, and abilities: Two or more years of professional experience directly in transportation and/or land use planning. Self-starter who has demonstrated the ability to independently perform the full scope of duties required. Familiar with making presentations and recommendations to governmental agency boards, commissions, and committees. Familiar with public outreach and engagement processes or gathering input from the public. Salary Information: C/CAG Transportation Programs Specialist I: $68,889.60 - $86,112.00 Annually C/CAG Transportation Programs Specialist II :$80,870.40 - $101,046.40 Annually Note: This is an unclassified, at-will position allocated to C/CAG. Unclassified positions are not covered by the Civil Service Rules. Benefits Information : Please visit http://hr.smcgov.org/sites/hr.smcgov.org/files/SEIU.pdf for a complete listing of all benefits for this classification. Benefits are offered to eligible employees of the County of San Mateo.All benefits are subject to change. As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities.Most programs are offered on County time at no cost to you. County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked. Qualifications Education and Experience : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is a bachelor's degree in Transportation Planning, City or Regional Planning, Civil Engineering, Economics, or Public Administration, or a closed related field. Knowledge of : General practices of transportation and/or land use planning; research methods and techniques, including conducting or participating in planning studies; effective public participation techniques; contemporary environmental, land use, social, economic, fiscal, legal, and other political issues impacting transportation programming. Skill/Ability to :Use initiative and sound independent judgment within established guidelines; prepare written materials such as correspondence narrative reports, develop technical charts and publications with minimal direction; communicate and present ideas effectively both orally and in writing; research, develop and evaluate alternative solutions to transportation problems; establish and maintain effective and cooperative working relationships with those contacted during the course of the work; use MS Word, MS Excel, and MS PowerPoint; prioritize work and coordinate several activities; organize and maintain accurate files and records; understand and carry out oral and written directions; work independently under minimal supervision; lift 25 lbs.; transport and handle meeting/event equipment; work evenings twice a month, on an average. Application/Examination Responses to the supplemental questions must be submitted in addition toour regular employment application form.A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Application materials will be reviewed after the final filing date and applicants whose education and experience appear to best meet the needs of the position will be contacted by C/CAG for an interview with the hiring executive. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight (unless otherwise stated) on the final filing date. Final Filing Date: February 26, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Christina Chan(021319) C/CAG Transportation Specialist I/II (B217/B218)
Feb 14, 2019
Full Time
Description Note: This job announcement has been amended on February 14, 2019 to update the ideal candidate section. The City/County Association of Governments (C/CAG) is seeking up to two (2) full-timeTransportation Program Specialist I/II to perform a variety of program administrative and technical support functions related to C/CAG transportation and land use programs. C/CAG operates as a Joint Powers Authority and has membership that includes each of the 20 cities and the County in San Mateo County. C/CAG works on issues that affect the quality of life in general; transportation, housing, air quality, storm water runoff, airport/land use compatibility planning, hazardous waste, climate planning, energy and water resource strategies, and solid waste and recycling. Visit us at www.ccag.ca.gov . Transportation Program Specialist I is the entry and trainee level class, which works under immediate supervision. Incumbents may be assigned to a specific area or may work in multiple areas. Incumbents work under general supervision while learning job tasks. As experience is gained incumbents work with greater independence and are given more responsible assignments. Work is typically reviewed in progress and upon completion for conformance with established procedures. Transportation Program Specialist II is the fully experienced, journey level class, which works under general direction. This level is capable of independently performing the full range of duties in one or several specialized areas and is expected to serve as subject matter expert in assigned duty areas. For both positions, variety and complexity of assignments, scope and complexity of transportation planning responsibility, independence of action and level of decision-making authority, level and variety of work contacts, degree of administrative responsibilities, and responsibility for program and policy implementation are expected to expand with experience. Duties may include, but are not limited to, the following: Assist with the development and implementation of transportation plans, policies, programs, and projects; and the linkage of transportation and land use. Coordinate with C/CAG partner agencies on reports, joint studies, and projects. Assist with preparing, updating, and administering of planning documents, grants, funding recommendations, and projects. Assist with preparing, updating, and administering of planning documents, grants, funding recommendations, and projects. Act as liaison and participate on a variety of local and regional committees/task forces related to transportation, housing, and/or land use planning. Maintain contract agreements, review invoices, and track budget for C/CAG projects. Track and analyze proposed policies from other government agencies and legislations related to transportation and housing. Coordinate the development of State and Federal transportation improvement plans and programs at a county level. Oversee request for proposal (RFP) processes. Monitor the regional transportation planning and delivery process for conformance with State and Federal requirements. Establish, maintain, purge and run reports on various office files including minutes from public or private meetings and hearings. Draft documents such as C/CAG Board Resolutions, Board and committee staff reports, consultant contracts and agreements, and RFPs. Prepare, or coordinate with consultant to prepare, staff recommendation on consistency determination to committee and C/CAG Board on referrals for airport/land use compatibility in accordance with C/CAG airport land use compatibility plan (ALUCP) policies. Staff various committee meetings including coordinating the distribution of agenda packets and preparation of minutes. Set up meetings, coordinate attendee calendars, make reservations and set up meeting rooms. Perform related duties as assigned. The ideal candidate will possess the following knowledge, skills, and abilities: Two or more years of professional experience directly in transportation and/or land use planning. Self-starter who has demonstrated the ability to independently perform the full scope of duties required. Familiar with making presentations and recommendations to governmental agency boards, commissions, and committees. Familiar with public outreach and engagement processes or gathering input from the public. Salary Information: C/CAG Transportation Programs Specialist I: $68,889.60 - $86,112.00 Annually C/CAG Transportation Programs Specialist II :$80,870.40 - $101,046.40 Annually Note: This is an unclassified, at-will position allocated to C/CAG. Unclassified positions are not covered by the Civil Service Rules. Benefits Information : Please visit http://hr.smcgov.org/sites/hr.smcgov.org/files/SEIU.pdf for a complete listing of all benefits for this classification. Benefits are offered to eligible employees of the County of San Mateo.All benefits are subject to change. As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities.Most programs are offered on County time at no cost to you. County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked. Qualifications Education and Experience : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is a bachelor's degree in Transportation Planning, City or Regional Planning, Civil Engineering, Economics, or Public Administration, or a closed related field. Knowledge of : General practices of transportation and/or land use planning; research methods and techniques, including conducting or participating in planning studies; effective public participation techniques; contemporary environmental, land use, social, economic, fiscal, legal, and other political issues impacting transportation programming. Skill/Ability to :Use initiative and sound independent judgment within established guidelines; prepare written materials such as correspondence narrative reports, develop technical charts and publications with minimal direction; communicate and present ideas effectively both orally and in writing; research, develop and evaluate alternative solutions to transportation problems; establish and maintain effective and cooperative working relationships with those contacted during the course of the work; use MS Word, MS Excel, and MS PowerPoint; prioritize work and coordinate several activities; organize and maintain accurate files and records; understand and carry out oral and written directions; work independently under minimal supervision; lift 25 lbs.; transport and handle meeting/event equipment; work evenings twice a month, on an average. Application/Examination Responses to the supplemental questions must be submitted in addition toour regular employment application form.A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Application materials will be reviewed after the final filing date and applicants whose education and experience appear to best meet the needs of the position will be contacted by C/CAG for an interview with the hiring executive. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight (unless otherwise stated) on the final filing date. Final Filing Date: February 26, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Christina Chan(021319) C/CAG Transportation Specialist I/II (B217/B218)
County of San Mateo, CA
Redwood City, CA, United States
Description NOTE: The job announcement was amended on February 12, 2019 to include the description of an additional permanent vacancy for the Office of Sustainability's' Livable Communities. NOTE: This recruitment schedule was amended on February 12, 2019 to extend the closing date. Final Closing Date will be February 25, 2019. The County's Office of Sustainability seeks well qualified applicants for the position of Resource Conservation Specialist I/II for the Livable Communities. The Livable Communities Program is part of the County's Shared Vision 2025. This Shared Vision reflects the goals and priorities for the San Mateo community expressed during a series of public meetings and surveys. The idea of Livable Communities is that the County's growth occurs near transit, and promotes affordable, livable, connected communities. There are currently 2 vacancies: One full-time, permanent Resource Conservation Specialist I/II - Commute Alternatives Program(CAP) One full-time, limited-term Resource Conservation Specialist I/II - Active Transportation The Resource Conservation Specialist I/II - CAP will: Empower people to walk, bike, carpool or take transit rather than drive alone Manage daily operations of the Commute Alternatives Program (CAP) for our employees Re-design and implement an integrated CAP for our employees Share your ideas of how we can change the way people make transportation decisions The Resource Conservation Specialist I/II - Active Transportation will be tasked with the following initiatives: Empowering County employees and community members to use resources more efficiently in regard to active and alternative transportation; and Assisting in the development and implementation in the County's Commute Alternatives Program (CAP) for County employees Researching creative solutions for our community that address the housing-transportation nexus The Resource Conservation Specialist I/II (RC Specialist) will enhance coordination of the active transportation program by organizing events, conducting outreach, and supporting a variety of ongoing projects. The RC Specialist will provide input in the redesign of the CAP and assist in marketing the program to employees. The RC Specialist will also support the implementation of various active transportation grants. The first grant is the Sustainable Transportation Encouragement Program (STEP) in the North Fair Oaks neighborhood. This effort, funded through a California Department of Transportation Active Transportation Program grant, is a collaborative effort between multiple departments and community stakeholders to design community engagement activities and programs that encourage more active transportation - primarily walking and bicycling - in the North Fair Oaks community. The second grant is to develop a Bicycling and Pedestrian Master plan for unincorporated San Mateo County. The RC Specialist will assist in the management of various tasks outlined in the grant, provide technical and administrative support, and ensure that protocols and reporting requirements are met. Toward these initiatives assigned to the RC Specialist position, the selected candidate will enhance multi-departmental coordination for transportation and housing initiatives throughout the county and the cities of San Mateo County. This will occur particularly through the Home for All San Mateo County Initiative, a community collaborative aimed at promoting innovative housing and transportation solutions to produce housing at all income levels. In brief, the RC Specialist: Is a full time member of the Office of Sustainability and reports directly to the Livable Communities Program Manager Will work in effective collaboration with County and city officials, community stakeholders, multiple county departments, and local jurisdictions The IDEAL CANDIDATE has: Transportation expertise- demonstrated success in achieving sustained mode shift Strong interpersonal skills - anatural marketer that easily connects with people and can build excitement about alternative transportation and sustainable growth Diplomacy - experienced facilitator and problem solver who can take on projects with active, highly engaged program participants Clear communication - both verbally and in writing Strong analytical skills - experienced in conducting research and analyzing data Independence - can "hit the ground running" andwork with minimal supervision Flexibility - able to change course quickly and effectively The County of San Mateo provides a picturesque setting, combined with an incredible array of activities which truly represent the California lifestyle at its finest. Bordered on the west by the majestic Pacific Ocean, to the north by San Francisco, to the east by the scenic San Francisco Bay, and to the south by the heartland of the world famous Silicon Valley, San Mateo County offers a wide range of economic opportunities, recreational pursuits and lifestyle opportunities. The 700,000 residents of the County enjoy a diverse, multi-cultural citizenry, cosmopolitan ambiance, temperate climate, clean air, rural open space and a geographic location in the heart of the San Francisco Peninsula. OFFICE OF SUSTAINABILITY This is an exciting time to join the County of San Mateo's workforce. Now in its fourth successful year, the Office of Sustainability was established to further the County's goals for addressing environmental issues and commitment to sustainability. The RC Specialist, under the supervision of the Livable Communities Program Manager, will assist with leading the County's efforts in these important areas. Note: Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, limited-term, unclassified, and regular classified vacancies. Examples Of Duties The duties of the RC Specialist - CAP , may include, but are not limited to, the following: Help develop the strategic vision and goals and manage daily operations for CAP Coordinate the evaluation of the current CAP and launch the re-designed program Pro-actively develop relationships with regional and local transportation agencies and other partners Develop and implement a marketing and communications strategy and oversee all customer service related issues for CAP Identify Transportation Demand Management best practices to be incorporated into the CAP Serve as a liaison to regional transportation planning initiatives and partnerships Execute contracts, monitor budgets, and coordinate with contractors and County Departments on logistics of the CAP (enroll employees, resolve any issues regarding transit passes, etc.) The dutiesof the RC Specialist - Active Transportation , may include, but are not limited to, the following: Support the County's Bicycle Pedestrian Advisory Committee, including but not limited to, preparing the agendas, coordinating speakers and presentations, tracking progress on the work plan, and processing recommendations on projects and programs to the Board of Supervisors. Implement and manage the various tasks and programs identified in the STEP grant, with a focus on leading the work for the Enforcement and Evaluation tasks. Work closely with consultants and Sheriff's Office to ensure task deliverables are achieved. Support the development of the Bike and Pedestrian Master Plan for Unincorporated areas in San Mateo County. Coordinate with consultants, internal departments, agencies, and community stakeholders. Ensure deliverables and budget are on track. Collaborate with the Home for All Initiative. Provide support and technical assistance to the Home for All Initiative, particularly the Home for All Mobility work group. Assist in the development and dissemination of the Home for All Housing and Mobility Toolkit and update the toolkit regularly. Facilitate sustained stakeholder engagement through the Home for All Mobility Work Group and close collaboration with community partners and coalitions in the public and private sectors. Organize active transportation events and create supporting outreach materials. Update the SMC Bikeways web map. Organize the Annual San Mateo County Bike and Pedestrian Count and develop supporting flyers and trainings. Regularly update the active transportation website. Qualifications Knowledge of: Principles and practices of program planning, implementation and evaluation. Principles and practices of contract management. Principles, practices and trends in the active and alternative transportation and housing. Technical information in the active transportation, affordable housing, commute alternatives, and community engagement. Pertinent federal, state and local laws, codes and regulations. Skill/Ability to: Plan, implement and evaluate assigned programs, projects and activities. Coordinate multiple functions and contracts. Supervise permanent, temporary, contract and volunteer staff on a project basis. Serve as subject matter expert in active and alternative transportation, commute alternatives and housing. Work with a wide variety of people at all levels including those from government, business, private and non-profit agencies, community groups and the public. Identify problems and resolve them. Track and monitor compliance with pertinent mandates, laws, codes, rules, regulations and agreements. Develop and conduct outreach, public education, training and media activities. Research and analyze information/data to formulate findings and recommendations. Serve as representative on various boards, committees and community groups. Prepare comprehensive reports, letters and other written materials. Provide information in regard to planning, developing and monitoring the budget. Establish and maintain effective working relations with others. Integrate race and social justice considerations into work duties Excellent communication skills including the ability to translate technical topics for professionals and elected officials and to communicate across multiple disciplines (for example, transportation, climate change, housing, community engagement). Ability to communicate the concept of smart growth and alternative transportation policies and their relationship to sustainability to senior management and the public and be a liaison to regulatory bodies. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.A typical way to qualify is: A Bachelor's degree and one or more years of experience in the field of sustainability, which has included program analysis and coordination. A Master's degree is preferred but not required. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. When completing the application and the supplemental questionnaire please note that neatness, clarity of expression, spelling, punctuation, grammar and completeness will be considered in the application review process. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening may be invited to a panel interview(weight: 100%).Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Application Deadline: February 25, 2019 Application Screening: TBD Combined Panel Interviews: TBD At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. The County of San Mateo is proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (01282019)(ResourceConservation Specialist I/II- J082/J083)
Jan 29, 2019
Full Time
Description NOTE: The job announcement was amended on February 12, 2019 to include the description of an additional permanent vacancy for the Office of Sustainability's' Livable Communities. NOTE: This recruitment schedule was amended on February 12, 2019 to extend the closing date. Final Closing Date will be February 25, 2019. The County's Office of Sustainability seeks well qualified applicants for the position of Resource Conservation Specialist I/II for the Livable Communities. The Livable Communities Program is part of the County's Shared Vision 2025. This Shared Vision reflects the goals and priorities for the San Mateo community expressed during a series of public meetings and surveys. The idea of Livable Communities is that the County's growth occurs near transit, and promotes affordable, livable, connected communities. There are currently 2 vacancies: One full-time, permanent Resource Conservation Specialist I/II - Commute Alternatives Program(CAP) One full-time, limited-term Resource Conservation Specialist I/II - Active Transportation The Resource Conservation Specialist I/II - CAP will: Empower people to walk, bike, carpool or take transit rather than drive alone Manage daily operations of the Commute Alternatives Program (CAP) for our employees Re-design and implement an integrated CAP for our employees Share your ideas of how we can change the way people make transportation decisions The Resource Conservation Specialist I/II - Active Transportation will be tasked with the following initiatives: Empowering County employees and community members to use resources more efficiently in regard to active and alternative transportation; and Assisting in the development and implementation in the County's Commute Alternatives Program (CAP) for County employees Researching creative solutions for our community that address the housing-transportation nexus The Resource Conservation Specialist I/II (RC Specialist) will enhance coordination of the active transportation program by organizing events, conducting outreach, and supporting a variety of ongoing projects. The RC Specialist will provide input in the redesign of the CAP and assist in marketing the program to employees. The RC Specialist will also support the implementation of various active transportation grants. The first grant is the Sustainable Transportation Encouragement Program (STEP) in the North Fair Oaks neighborhood. This effort, funded through a California Department of Transportation Active Transportation Program grant, is a collaborative effort between multiple departments and community stakeholders to design community engagement activities and programs that encourage more active transportation - primarily walking and bicycling - in the North Fair Oaks community. The second grant is to develop a Bicycling and Pedestrian Master plan for unincorporated San Mateo County. The RC Specialist will assist in the management of various tasks outlined in the grant, provide technical and administrative support, and ensure that protocols and reporting requirements are met. Toward these initiatives assigned to the RC Specialist position, the selected candidate will enhance multi-departmental coordination for transportation and housing initiatives throughout the county and the cities of San Mateo County. This will occur particularly through the Home for All San Mateo County Initiative, a community collaborative aimed at promoting innovative housing and transportation solutions to produce housing at all income levels. In brief, the RC Specialist: Is a full time member of the Office of Sustainability and reports directly to the Livable Communities Program Manager Will work in effective collaboration with County and city officials, community stakeholders, multiple county departments, and local jurisdictions The IDEAL CANDIDATE has: Transportation expertise- demonstrated success in achieving sustained mode shift Strong interpersonal skills - anatural marketer that easily connects with people and can build excitement about alternative transportation and sustainable growth Diplomacy - experienced facilitator and problem solver who can take on projects with active, highly engaged program participants Clear communication - both verbally and in writing Strong analytical skills - experienced in conducting research and analyzing data Independence - can "hit the ground running" andwork with minimal supervision Flexibility - able to change course quickly and effectively The County of San Mateo provides a picturesque setting, combined with an incredible array of activities which truly represent the California lifestyle at its finest. Bordered on the west by the majestic Pacific Ocean, to the north by San Francisco, to the east by the scenic San Francisco Bay, and to the south by the heartland of the world famous Silicon Valley, San Mateo County offers a wide range of economic opportunities, recreational pursuits and lifestyle opportunities. The 700,000 residents of the County enjoy a diverse, multi-cultural citizenry, cosmopolitan ambiance, temperate climate, clean air, rural open space and a geographic location in the heart of the San Francisco Peninsula. OFFICE OF SUSTAINABILITY This is an exciting time to join the County of San Mateo's workforce. Now in its fourth successful year, the Office of Sustainability was established to further the County's goals for addressing environmental issues and commitment to sustainability. The RC Specialist, under the supervision of the Livable Communities Program Manager, will assist with leading the County's efforts in these important areas. Note: Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, limited-term, unclassified, and regular classified vacancies. Examples Of Duties The duties of the RC Specialist - CAP , may include, but are not limited to, the following: Help develop the strategic vision and goals and manage daily operations for CAP Coordinate the evaluation of the current CAP and launch the re-designed program Pro-actively develop relationships with regional and local transportation agencies and other partners Develop and implement a marketing and communications strategy and oversee all customer service related issues for CAP Identify Transportation Demand Management best practices to be incorporated into the CAP Serve as a liaison to regional transportation planning initiatives and partnerships Execute contracts, monitor budgets, and coordinate with contractors and County Departments on logistics of the CAP (enroll employees, resolve any issues regarding transit passes, etc.) The dutiesof the RC Specialist - Active Transportation , may include, but are not limited to, the following: Support the County's Bicycle Pedestrian Advisory Committee, including but not limited to, preparing the agendas, coordinating speakers and presentations, tracking progress on the work plan, and processing recommendations on projects and programs to the Board of Supervisors. Implement and manage the various tasks and programs identified in the STEP grant, with a focus on leading the work for the Enforcement and Evaluation tasks. Work closely with consultants and Sheriff's Office to ensure task deliverables are achieved. Support the development of the Bike and Pedestrian Master Plan for Unincorporated areas in San Mateo County. Coordinate with consultants, internal departments, agencies, and community stakeholders. Ensure deliverables and budget are on track. Collaborate with the Home for All Initiative. Provide support and technical assistance to the Home for All Initiative, particularly the Home for All Mobility work group. Assist in the development and dissemination of the Home for All Housing and Mobility Toolkit and update the toolkit regularly. Facilitate sustained stakeholder engagement through the Home for All Mobility Work Group and close collaboration with community partners and coalitions in the public and private sectors. Organize active transportation events and create supporting outreach materials. Update the SMC Bikeways web map. Organize the Annual San Mateo County Bike and Pedestrian Count and develop supporting flyers and trainings. Regularly update the active transportation website. Qualifications Knowledge of: Principles and practices of program planning, implementation and evaluation. Principles and practices of contract management. Principles, practices and trends in the active and alternative transportation and housing. Technical information in the active transportation, affordable housing, commute alternatives, and community engagement. Pertinent federal, state and local laws, codes and regulations. Skill/Ability to: Plan, implement and evaluate assigned programs, projects and activities. Coordinate multiple functions and contracts. Supervise permanent, temporary, contract and volunteer staff on a project basis. Serve as subject matter expert in active and alternative transportation, commute alternatives and housing. Work with a wide variety of people at all levels including those from government, business, private and non-profit agencies, community groups and the public. Identify problems and resolve them. Track and monitor compliance with pertinent mandates, laws, codes, rules, regulations and agreements. Develop and conduct outreach, public education, training and media activities. Research and analyze information/data to formulate findings and recommendations. Serve as representative on various boards, committees and community groups. Prepare comprehensive reports, letters and other written materials. Provide information in regard to planning, developing and monitoring the budget. Establish and maintain effective working relations with others. Integrate race and social justice considerations into work duties Excellent communication skills including the ability to translate technical topics for professionals and elected officials and to communicate across multiple disciplines (for example, transportation, climate change, housing, community engagement). Ability to communicate the concept of smart growth and alternative transportation policies and their relationship to sustainability to senior management and the public and be a liaison to regulatory bodies. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.A typical way to qualify is: A Bachelor's degree and one or more years of experience in the field of sustainability, which has included program analysis and coordination. A Master's degree is preferred but not required. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. When completing the application and the supplemental questionnaire please note that neatness, clarity of expression, spelling, punctuation, grammar and completeness will be considered in the application review process. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening may be invited to a panel interview(weight: 100%).Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Application Deadline: February 25, 2019 Application Screening: TBD Combined Panel Interviews: TBD At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. The County of San Mateo is proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (01282019)(ResourceConservation Specialist I/II- J082/J083)