SANTA CLARA COUNTY, CA
San Jose, California, United States
Description Under general supervision, to ensure the organization's technological needs are met by analyzing and documenting business processes and providing related application configuration and support. COVID-19 Risk Tier - Low Risk The Employee Services Agency is seeking an experienced individual with a background in the implementation and/or support of the PeopleSoft suite of applications in a in both Human Capital Management and Payroll North America. This senior analyst-level position will be crucial in assuring accurate understanding, capture, testing, implementation/build, and support of defined requirements for critical operational departments across ESA and Finance. The Senior Business Systems Analyst will direct PeopleSoft support and software development life cycle for the design, development, implementation, testing, updating, integration, and maintenance of system configuration, system setup, and applications tables; to analyze user, system, and application needs, and evaluate alternative approaches to determine the best solutions to meet the needs of the organization with minimal supervision. In addition, the Senior Business Systems Analyst will oversee and ensure accuracy of the functional build using a strong operational understanding of PeopleSoft, technical aptitude, and effective communication which will allow for collaborative design recommendations, application of best practice configuration principles, the establishment of testing and reporting standards, and identification/incorporation of key points of integration and interoperability. In addition, the Senior Business Systems Analyst will have strong expertise in, and ability to, implement new functionality. Effective verbal and written communication skills coupled with the ability to lead, facilitate, and provide oversight for a team relative to departmental standards and processes are highly desired. Capability to function as a subject matter expert, mentor, and guide for staff relevant to solution-based applications and support of SQL data management, transmission standards, or project management. In addition to meeting the employment standards for the Senior Business Systems Analyst, the candidate must have experience in the following areas: PeopleSoft HCM (Human Capital Management) Benefits and/or finance rules and regulations regarding employment practices Typical Tasks Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems; Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes; Coordinates and participates in the evaluation of new module releases; Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies; Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation; Leads the evaluation of new software and upgrades for complex solutions; Manages technical changes, verifying testing results, and adhering to technical and business standards compliance; Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation; Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required; Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output; Leads, coordinates and participates in application upgrades and changes; Documents functions and changes to new or modified functionality; Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations; Provides information and support to Instructional Designers to facilitate end user training; Provides input to the development of formal business cases when new or enhanced business solutions are proposed; Provides updates on fixes to known issues and planned updates and upgrades; Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs; Evaluates new module releases; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field, and Six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst; OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst classification. Special Requirements Ability to travel to alternate locations in the course of work.If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Principles of technical leadership; Business process design and workflow; Testing methodology and validation; Various information technology platforms and operating systems; Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application data; Wide range of application functionality, content, and associated workflows; Customer service principles; Policies, procedures, and business operations related to the functions being supported. Ability to: Provide technical guidance and lead others; Promote and maintain a team environment; Troubleshoot problems, identify root causes, and evaluate alternative solutions; Test and validate business analysis findings and recommendations; Apply business analysis principles and practices; Utilize a variety of information technology platforms and operating systems; Design business processes; Document business processes and models; Analyze business requirements and identify possible solutions; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 6/13/2023 11:59 PM Pacific
Jun 01, 2023
Full Time
Description Under general supervision, to ensure the organization's technological needs are met by analyzing and documenting business processes and providing related application configuration and support. COVID-19 Risk Tier - Low Risk The Employee Services Agency is seeking an experienced individual with a background in the implementation and/or support of the PeopleSoft suite of applications in a in both Human Capital Management and Payroll North America. This senior analyst-level position will be crucial in assuring accurate understanding, capture, testing, implementation/build, and support of defined requirements for critical operational departments across ESA and Finance. The Senior Business Systems Analyst will direct PeopleSoft support and software development life cycle for the design, development, implementation, testing, updating, integration, and maintenance of system configuration, system setup, and applications tables; to analyze user, system, and application needs, and evaluate alternative approaches to determine the best solutions to meet the needs of the organization with minimal supervision. In addition, the Senior Business Systems Analyst will oversee and ensure accuracy of the functional build using a strong operational understanding of PeopleSoft, technical aptitude, and effective communication which will allow for collaborative design recommendations, application of best practice configuration principles, the establishment of testing and reporting standards, and identification/incorporation of key points of integration and interoperability. In addition, the Senior Business Systems Analyst will have strong expertise in, and ability to, implement new functionality. Effective verbal and written communication skills coupled with the ability to lead, facilitate, and provide oversight for a team relative to departmental standards and processes are highly desired. Capability to function as a subject matter expert, mentor, and guide for staff relevant to solution-based applications and support of SQL data management, transmission standards, or project management. In addition to meeting the employment standards for the Senior Business Systems Analyst, the candidate must have experience in the following areas: PeopleSoft HCM (Human Capital Management) Benefits and/or finance rules and regulations regarding employment practices Typical Tasks Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems; Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes; Coordinates and participates in the evaluation of new module releases; Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies; Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation; Leads the evaluation of new software and upgrades for complex solutions; Manages technical changes, verifying testing results, and adhering to technical and business standards compliance; Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation; Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required; Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output; Leads, coordinates and participates in application upgrades and changes; Documents functions and changes to new or modified functionality; Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations; Provides information and support to Instructional Designers to facilitate end user training; Provides input to the development of formal business cases when new or enhanced business solutions are proposed; Provides updates on fixes to known issues and planned updates and upgrades; Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs; Evaluates new module releases; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field, and Six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst; OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst classification. Special Requirements Ability to travel to alternate locations in the course of work.If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Principles of technical leadership; Business process design and workflow; Testing methodology and validation; Various information technology platforms and operating systems; Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application data; Wide range of application functionality, content, and associated workflows; Customer service principles; Policies, procedures, and business operations related to the functions being supported. Ability to: Provide technical guidance and lead others; Promote and maintain a team environment; Troubleshoot problems, identify root causes, and evaluate alternative solutions; Test and validate business analysis findings and recommendations; Apply business analysis principles and practices; Utilize a variety of information technology platforms and operating systems; Design business processes; Document business processes and models; Analyze business requirements and identify possible solutions; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 6/13/2023 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRE DEPARTMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER : 32551H FILING PERIOD: 04/04/2022 8:00 A.M. (PT) - CONTINUOUS This reposting is to remove the COVID-19 language. This examination will remain open until the needs of the Department are met and is subject to close without prior notice. DEFINITION: Under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. CLASSIFICATION STANDARDS: This is the senior-level class in the Operating Systems series. Incumbents in this classification typically report to an information technology supervisor or manager. Incumbents perform the more difficult assignments of configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers, and related software. They work under general guidelines and apply extensive technical expertise in the execution of their duties. These positions require the application of specialized knowledge of one or more of the following: database management software, communications software, compilers, storage management solutions, network monitoring and management solutions, messaging systems, security, performance analysis and tuning, and capacity planning. Essential Job Functions Installs, configures, maintains, and upgrades operating systems. Analyzes system utilization and performance data and makes configuration changes to achieve agreed upon service levels. Identifies and resolves system anomalies and operational problems. Allocates and organizes data storage. Configures system interfaces. Establishes connectivity to and configures peripherals. Develops and maintains system documentation. Installs, configures, and maintains server or mainframe-based communications services, database management software, compilers, storage management solutions, network monitoring and management solutions, security systems. Conducts performance analysis, tuning, and capacity planning. Evaluates, tests, and implements vendor-provided patches and upgrades in accordance with change management procedures. Develops system utility programs and procedures to enhance operations and support for applications. Develops and publishes procedures for operations staff and for problem resolution. Implements and maintains back-up and restore solutions; performs back-up and restore operations. Implements and maintains disaster recovery solutions. Participates in the evaluation and selection of system tools, utilities, and solutions. Maintains system security as described in policies and procedures. Customizes operating system code and generates the operating system. Creates and maintains the more complex job control language and/or custom scripts. Works with application development and support staff to analyze hardware and operating system requirements and participates in the development of specifications. Works with vendors to develop and implement solutions to specific problems or to meet specific objectives. Determines compatibility and performance impact of application and system changes. Maintains an understanding of evolving industry trends and technologies. Installs, services, and moves servers, networking devices, storage devices, and related equipment as needed. Uses network monitoring and management software to monitor system availability and performance and initiates corrective action as needed. Leads and coordinates project team to implement systems software components and hardware upgrades and deployments as needed. Provide direction to lower level Operating Systems Analysts as needed. Requirements MINIMUM REQUIREMENTS: Option 1: Graduation from an accredited* college or university with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and two (2) years of full-time experience within the last five (5) years in a centralized Information Technology organization** configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software, one year of which must be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans. Option 2: One (1) year of full-time experience within the last five (5) years at the level of an Operating Systems Analyst***. Option 3: Three (3) years of full-time experience within the last five (5) years configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software, two years of which must be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: *Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. ** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official (or, at the Sheriff's Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationships to the IT requirements and initiatives of the department or major organizational unit. ***Experience at the level of Los Angeles County class of Operating Systems Analyst: Under supervision, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff's review of applicants' qualifications. PHYSICAL CLASS: 2 - Light: P hysical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: Server Administration: Design, Build, and Deploy; Disaster Recovery; Hardware; Management Process; Network; Security; Troubleshooting and Optimization; and Users and Resources. Systems Analysis: Fundamental Systems Analysis Skills; Implementation and Support; Systems Analysis Tasks; Systems Design Tasks; and Technical Methods for Specifying Requirements. Cloud Computing Concepts: Administration; Architecture; Design; Migration; Protocols; Security; Services; and Troubleshooting. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add aoganesyan@hr.lacounty.gov , norbert.lung@fire.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . HOW TO APPLY : Applications must be submitted online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address . Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . SUPPLEMENTAL QUESTIONNAIRE : The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements and you have completely filled out your application. Please fill out your application and the supplemental questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, total number of hours worked (full or part-time), and description of work performed. Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. BACKGROUND CHECK INFORMATION : Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a fingerprint scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Senior Operating Systems Analyst position may undergo the process for his/her conditional offer of employment to be rescinded. If rescinded, a candidate's name will be removed from the certification list pursuant to Civil Service Rule 6.04. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill Senior Operating Systems Analyst vacancies within the Los Angeles County Fire Department as they occur . APPLICATION AND FILING INFORMATION : Applications must be filed online only. We must receive your online application by 5:00 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button, when it becomes available, at the top right of this posting. You can also track the status of your application using this website. If you are unable to access the website, you may enter the following link to access your profile: http://www.governmentjobs.com/careers/lacounty . NOTE : We must receive all required documents, if any , at the time of filing or within fifteen (15) calendar days of submitting your online application . Please check your application to ensure that the documents are uploaded by logging on to County of Los Angeles Department of Human Resources website and reviewing your submitted application. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting your online application . Failure to provide the documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. IMPORTANT NOTE : Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN u ser ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator Phone: (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 Department Fax: (323) 264-7159 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact E-mail: Fire-Examination@fire.lacounty.gov Closing Date/Time: Continuous
May 05, 2023
Full Time
FIRE DEPARTMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER : 32551H FILING PERIOD: 04/04/2022 8:00 A.M. (PT) - CONTINUOUS This reposting is to remove the COVID-19 language. This examination will remain open until the needs of the Department are met and is subject to close without prior notice. DEFINITION: Under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. CLASSIFICATION STANDARDS: This is the senior-level class in the Operating Systems series. Incumbents in this classification typically report to an information technology supervisor or manager. Incumbents perform the more difficult assignments of configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers, and related software. They work under general guidelines and apply extensive technical expertise in the execution of their duties. These positions require the application of specialized knowledge of one or more of the following: database management software, communications software, compilers, storage management solutions, network monitoring and management solutions, messaging systems, security, performance analysis and tuning, and capacity planning. Essential Job Functions Installs, configures, maintains, and upgrades operating systems. Analyzes system utilization and performance data and makes configuration changes to achieve agreed upon service levels. Identifies and resolves system anomalies and operational problems. Allocates and organizes data storage. Configures system interfaces. Establishes connectivity to and configures peripherals. Develops and maintains system documentation. Installs, configures, and maintains server or mainframe-based communications services, database management software, compilers, storage management solutions, network monitoring and management solutions, security systems. Conducts performance analysis, tuning, and capacity planning. Evaluates, tests, and implements vendor-provided patches and upgrades in accordance with change management procedures. Develops system utility programs and procedures to enhance operations and support for applications. Develops and publishes procedures for operations staff and for problem resolution. Implements and maintains back-up and restore solutions; performs back-up and restore operations. Implements and maintains disaster recovery solutions. Participates in the evaluation and selection of system tools, utilities, and solutions. Maintains system security as described in policies and procedures. Customizes operating system code and generates the operating system. Creates and maintains the more complex job control language and/or custom scripts. Works with application development and support staff to analyze hardware and operating system requirements and participates in the development of specifications. Works with vendors to develop and implement solutions to specific problems or to meet specific objectives. Determines compatibility and performance impact of application and system changes. Maintains an understanding of evolving industry trends and technologies. Installs, services, and moves servers, networking devices, storage devices, and related equipment as needed. Uses network monitoring and management software to monitor system availability and performance and initiates corrective action as needed. Leads and coordinates project team to implement systems software components and hardware upgrades and deployments as needed. Provide direction to lower level Operating Systems Analysts as needed. Requirements MINIMUM REQUIREMENTS: Option 1: Graduation from an accredited* college or university with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and two (2) years of full-time experience within the last five (5) years in a centralized Information Technology organization** configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software, one year of which must be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans. Option 2: One (1) year of full-time experience within the last five (5) years at the level of an Operating Systems Analyst***. Option 3: Three (3) years of full-time experience within the last five (5) years configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software, two years of which must be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: *Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. ** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official (or, at the Sheriff's Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationships to the IT requirements and initiatives of the department or major organizational unit. ***Experience at the level of Los Angeles County class of Operating Systems Analyst: Under supervision, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff's review of applicants' qualifications. PHYSICAL CLASS: 2 - Light: P hysical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: Server Administration: Design, Build, and Deploy; Disaster Recovery; Hardware; Management Process; Network; Security; Troubleshooting and Optimization; and Users and Resources. Systems Analysis: Fundamental Systems Analysis Skills; Implementation and Support; Systems Analysis Tasks; Systems Design Tasks; and Technical Methods for Specifying Requirements. Cloud Computing Concepts: Administration; Architecture; Design; Migration; Protocols; Security; Services; and Troubleshooting. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add aoganesyan@hr.lacounty.gov , norbert.lung@fire.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . HOW TO APPLY : Applications must be submitted online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address . Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . SUPPLEMENTAL QUESTIONNAIRE : The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements and you have completely filled out your application. Please fill out your application and the supplemental questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, total number of hours worked (full or part-time), and description of work performed. Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. BACKGROUND CHECK INFORMATION : Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a fingerprint scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Senior Operating Systems Analyst position may undergo the process for his/her conditional offer of employment to be rescinded. If rescinded, a candidate's name will be removed from the certification list pursuant to Civil Service Rule 6.04. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill Senior Operating Systems Analyst vacancies within the Los Angeles County Fire Department as they occur . APPLICATION AND FILING INFORMATION : Applications must be filed online only. We must receive your online application by 5:00 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button, when it becomes available, at the top right of this posting. You can also track the status of your application using this website. If you are unable to access the website, you may enter the following link to access your profile: http://www.governmentjobs.com/careers/lacounty . NOTE : We must receive all required documents, if any , at the time of filing or within fifteen (15) calendar days of submitting your online application . Please check your application to ensure that the documents are uploaded by logging on to County of Los Angeles Department of Human Resources website and reviewing your submitted application. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting your online application . Failure to provide the documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. IMPORTANT NOTE : Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN u ser ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator Phone: (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 Department Fax: (323) 264-7159 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact E-mail: Fire-Examination@fire.lacounty.gov Closing Date/Time: Continuous
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Feb 17, 2023
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
SANTA CLARA COUNTY, CA
San Jose, California, United States
Description Under general supervision, to ensure the organization's technological needs are met by analyzing and documenting business processes and providing related application configuration and support. ***************IMPORTANT*************** EXAMINATION DATES: Candidates who meet the employment standards will be invited to take a written examination that will be conducted online through a secure third party. The exam window is tentatively scheduled for July 1-11, 2023 . Qualifying candidates will be notified with examination instructions via the email address attached to their application. COVID-19 Risk Tier - Low Risk Typical Tasks Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems; Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes; Coordinates and participates in the evaluation of new module releases; Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies; Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation; Leads the evaluation of new software and upgrades for complex solutions; Manages technical changes, verifying testing results, and adhering to technical and business standards compliance; Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation; Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required; Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output; Leads, coordinates and participates in application upgrades and changes; Documents functions and changes to new or modified functionality; Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations; Provides information and support to Instructional Designers to facilitate end user training; Provides input to the development of formal business cases when new or enhanced business solutions are proposed; Provides updates on fixes to known issues and planned updates and upgrades; Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required; Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing; Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs; Evaluates new module releases; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field, and Six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst; OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst classification. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Principles of technical leadership; Business process design and workflow; Testing methodology and validation; Various information technology platforms and operating systems; Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application data; Wide range of application functionality, content, and associated workflows; Customer service principles; Policies, procedures, and business operations related to the functions being supported. Ability to: Provide technical guidance and lead others; Promote and maintain a team environment; Troubleshoot problems, identify root causes, and evaluate alternative solutions; Test and validate business analysis findings and recommendations; Apply business analysis principles and practices; Utilize a variety of information technology platforms and operating systems; Design business processes; Document business processes and models; Analyze business requirements and identify possible solutions; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 6/12/2023 11:59 PM Pacific
May 24, 2023
Full Time
Description Under general supervision, to ensure the organization's technological needs are met by analyzing and documenting business processes and providing related application configuration and support. ***************IMPORTANT*************** EXAMINATION DATES: Candidates who meet the employment standards will be invited to take a written examination that will be conducted online through a secure third party. The exam window is tentatively scheduled for July 1-11, 2023 . Qualifying candidates will be notified with examination instructions via the email address attached to their application. COVID-19 Risk Tier - Low Risk Typical Tasks Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems; Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes; Coordinates and participates in the evaluation of new module releases; Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies; Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation; Leads the evaluation of new software and upgrades for complex solutions; Manages technical changes, verifying testing results, and adhering to technical and business standards compliance; Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation; Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required; Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output; Leads, coordinates and participates in application upgrades and changes; Documents functions and changes to new or modified functionality; Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations; Provides information and support to Instructional Designers to facilitate end user training; Provides input to the development of formal business cases when new or enhanced business solutions are proposed; Provides updates on fixes to known issues and planned updates and upgrades; Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required; Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing; Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs; Evaluates new module releases; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field, and Six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst; OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst classification. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Principles of technical leadership; Business process design and workflow; Testing methodology and validation; Various information technology platforms and operating systems; Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application data; Wide range of application functionality, content, and associated workflows; Customer service principles; Policies, procedures, and business operations related to the functions being supported. Ability to: Provide technical guidance and lead others; Promote and maintain a team environment; Troubleshoot problems, identify root causes, and evaluate alternative solutions; Test and validate business analysis findings and recommendations; Apply business analysis principles and practices; Utilize a variety of information technology platforms and operating systems; Design business processes; Document business processes and models; Analyze business requirements and identify possible solutions; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 6/12/2023 11:59 PM Pacific
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school, and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Office of the Chief Information Officer (OCIO) Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2022 current employee cost $157.35 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate SEIU Professional Grade 14 $106,455.12/annually (minimum) - $139,157.04/annually (maximum) Note: Starting salary will be commensurate with education and experience Posted Date November 14, 2022 Closing Date Open until Filled Reports To Director of Technology Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment The individual selected for this position is responsible for participating in the more complex and difficult work of systems applications; providing analysis and design for major business applications, including development, modifications, and enhancements to existing systems; obtaining and analyzing user requirements and recommending appropriate solutions; providing training and technical support to system users and performing related duties as assigned. The ideal candidate will demonstrate: Strong working knowledge and experience in Peoplesoft HCM, including at least large-scale implementations/upgrades of Peoplesoft HCM. Strong working knowledge and experience in Peoplesoft Core HR, Recruiting (TAM), Payroll, Time and Labor, and Benefits. Strong working knowledge and experience of ERP Systems, specifically PeopleSoft Human Capital Management (HCM) 9.2 - PUM 20 and higher. Strong working knowledge of PeopleTools 8.56, Application Designer, Application Packages, Application Engine, BI Publisher reports, Integration Broker, Component Interfaces, AWE, Web Services, DMS, Cobol, and SQR. Working experience on PeopleTools 8.56 Fluid framework and Mobile applications technology. Strong knowledge and understanding of the integration between PeopleSoft Applications and other internal and external systems using interfaces and web services, Strong Working experience in Oracle databases, SQL, and PL/SQL. Working experience in HMTL5, JavaScript, and Cascading Style Sheets (CSS). Strong working experience in Reporting tools such as SQR, Query, and BI publisher reports Strong experience in working with the functional team and business users and explaining concepts and solutions. Knowledge and understanding of Peoplesoft Update Manager and methodologies. Experience in Project Management Essential Job Functions 1. Gathers and analyzes information regarding user systems and requirements and develops or modifies automated systems to fulfill these needs. 2. Conducts feasibility studies and develops system, time, equipment, and cost requirements; 3. Using computer-generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design; 4. Develops program logic and processing steps; codes programs in COBOL, FORTRAN, or other appropriate language; 5. Plans and develops test data to validate new or modified programs; 6. Designs input and output forms and documents; 7. Writes program documentation and user procedures and instructions and assists user departments and staff in utility programs to support and validate adopted systems and programs; 8. Confers with user department staff regarding assigned functional program areas; 9. Instructs and trains staff in the operation of personal computers; 10. Keeps abreast of software and hardware improvements and modifications, assesses their applications to District operations, and recommends improvements to policies and procedures; 11. Maintains records and prepares periodic and special reports of work performed. Minimum Qualifications Education: Any combination of college and experience equivalent to graduation from a four-year college with major coursework in computer science, mathematics, business administration, or a closely related field. Experience: Four years of experience in systems design and programming business applications for computer systems. Additional experience as outlined above may be substituted for education. Substitution: Additional experience as outlined above may be substituted for education. Graduation from a four-year college is preferred. Knowledge of: Computer programming principles, techniques, and procedures for administrative and business applications including hierarchical and relational database programs; Systems analysis and design procedures and techniques; Batch processing and online applications techniques; Forms and documentation design techniques; Operation principles and characteristics of the mainframe computer hardware such as utilized by the District; Job planning, prioritizing and scheduling techniques; appropriate programming languages, including COBAL and FORTRAN; Skill in: Analyzing systems and problems and developing new or modified programs to meet user department needs Developing logical procedures and coding their steps into programming instructions; developing tests to validate program design Troubleshooting hardware and software problems and debugging programs and applications Preparing clear and concise program documentation, user procedures, reports of work performed, and other written materials Translating user department needs into operational programs Instructing user department staff in the operation of personal computers, new or revised computer applications, including explaining system concepts to nontechnical users Applying information engineering concepts to develop high-level entity relationship and data flow diagrams Making sound independent decisions within established guidelines; establishing and maintaining effective working relationships with those contacted in the course of the work, including working as a member of a joint application development team Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply on line, at www.bart.gov/jobs. Applicants needing assistance with the on line application process may receive additional information by calling (510) 464-6112. The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
Apr 01, 2023
Full Time
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school, and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Office of the Chief Information Officer (OCIO) Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2022 current employee cost $157.35 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate SEIU Professional Grade 14 $106,455.12/annually (minimum) - $139,157.04/annually (maximum) Note: Starting salary will be commensurate with education and experience Posted Date November 14, 2022 Closing Date Open until Filled Reports To Director of Technology Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment The individual selected for this position is responsible for participating in the more complex and difficult work of systems applications; providing analysis and design for major business applications, including development, modifications, and enhancements to existing systems; obtaining and analyzing user requirements and recommending appropriate solutions; providing training and technical support to system users and performing related duties as assigned. The ideal candidate will demonstrate: Strong working knowledge and experience in Peoplesoft HCM, including at least large-scale implementations/upgrades of Peoplesoft HCM. Strong working knowledge and experience in Peoplesoft Core HR, Recruiting (TAM), Payroll, Time and Labor, and Benefits. Strong working knowledge and experience of ERP Systems, specifically PeopleSoft Human Capital Management (HCM) 9.2 - PUM 20 and higher. Strong working knowledge of PeopleTools 8.56, Application Designer, Application Packages, Application Engine, BI Publisher reports, Integration Broker, Component Interfaces, AWE, Web Services, DMS, Cobol, and SQR. Working experience on PeopleTools 8.56 Fluid framework and Mobile applications technology. Strong knowledge and understanding of the integration between PeopleSoft Applications and other internal and external systems using interfaces and web services, Strong Working experience in Oracle databases, SQL, and PL/SQL. Working experience in HMTL5, JavaScript, and Cascading Style Sheets (CSS). Strong working experience in Reporting tools such as SQR, Query, and BI publisher reports Strong experience in working with the functional team and business users and explaining concepts and solutions. Knowledge and understanding of Peoplesoft Update Manager and methodologies. Experience in Project Management Essential Job Functions 1. Gathers and analyzes information regarding user systems and requirements and develops or modifies automated systems to fulfill these needs. 2. Conducts feasibility studies and develops system, time, equipment, and cost requirements; 3. Using computer-generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design; 4. Develops program logic and processing steps; codes programs in COBOL, FORTRAN, or other appropriate language; 5. Plans and develops test data to validate new or modified programs; 6. Designs input and output forms and documents; 7. Writes program documentation and user procedures and instructions and assists user departments and staff in utility programs to support and validate adopted systems and programs; 8. Confers with user department staff regarding assigned functional program areas; 9. Instructs and trains staff in the operation of personal computers; 10. Keeps abreast of software and hardware improvements and modifications, assesses their applications to District operations, and recommends improvements to policies and procedures; 11. Maintains records and prepares periodic and special reports of work performed. Minimum Qualifications Education: Any combination of college and experience equivalent to graduation from a four-year college with major coursework in computer science, mathematics, business administration, or a closely related field. Experience: Four years of experience in systems design and programming business applications for computer systems. Additional experience as outlined above may be substituted for education. Substitution: Additional experience as outlined above may be substituted for education. Graduation from a four-year college is preferred. Knowledge of: Computer programming principles, techniques, and procedures for administrative and business applications including hierarchical and relational database programs; Systems analysis and design procedures and techniques; Batch processing and online applications techniques; Forms and documentation design techniques; Operation principles and characteristics of the mainframe computer hardware such as utilized by the District; Job planning, prioritizing and scheduling techniques; appropriate programming languages, including COBAL and FORTRAN; Skill in: Analyzing systems and problems and developing new or modified programs to meet user department needs Developing logical procedures and coding their steps into programming instructions; developing tests to validate program design Troubleshooting hardware and software problems and debugging programs and applications Preparing clear and concise program documentation, user procedures, reports of work performed, and other written materials Translating user department needs into operational programs Instructing user department staff in the operation of personal computers, new or revised computer applications, including explaining system concepts to nontechnical users Applying information engineering concepts to develop high-level entity relationship and data flow diagrams Making sound independent decisions within established guidelines; establishing and maintaining effective working relationships with those contacted in the course of the work, including working as a member of a joint application development team Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply on line, at www.bart.gov/jobs. Applicants needing assistance with the on line application process may receive additional information by calling (510) 464-6112. The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
LOS ANGELES COUNTY
Los Angeles, California, United States
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to hkim@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization's Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: M ultiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Heidi Kim Department Contact Email: hkim@hr.lacounty.gov Department Contact Phone: (213) 738-2009 Closing Date/Time: Continuous
Oct 21, 2022
Full Time
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to hkim@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization's Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: M ultiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Heidi Kim Department Contact Email: hkim@hr.lacounty.gov Department Contact Phone: (213) 738-2009 Closing Date/Time: Continuous
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the City Planning & Development Department, Long Range Planning Division located at 414 E. 12th St. Salary Range: $5,173-$7,759/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework available 1 day per week after completion of 6 month probationary period. Application Deadline Date: June 12, 2023 Responsibilities Leads the GIS and data workgroup in all activities pertaining to urban planning and development, including but not limited to geographic information systems (GIS), Census data, and development activity data. Supervises GIS and data staff and oversees workflows associated with mapping, data reports and dashboards, professional graphics, document creation, and trend analysis/forecasts. Utilizes knowledge and experience with current software and technology related to data analysis, databases, GIS and mapping, report production and web-based story maps and data dashboards (including Microsoft products, ESRI products, and Adobe Suite). Provides leadership to create and deliver various data-based products by applying appropriate tools and analysis techniques within a short timeframe. Assists with department data extraction and processing needs, which includes working with large datasets. Builds and maintains department related databases and spatial data. Supports long range planning projects by providing related data, charts, tables and maps and oversees the layout and formatting of planning documents. Analyzes spatial data using mapping software to identify patterns and trends. Designs digital, static, and interactive maps, graphics and dashboards to display geographic data and other data sources. Acts as a data liaison for the City Planning department by working with other City departments and outside agencies to procure and employ new, innovative data solutions. Makes presentations to the City Council or other groups as needed. Represents the City on regional forecasting committee. Operates a drone (or supervises staff that operate a drone) to capture aerial data. Maintains FAA records for legal drone operations and required maintenance. Performs related duties as required. Qualifications REQUIRES an accredited Bachelor's degree and 4 years professional experience in economic or community development work, planning, building codes administration, engineering, architecture, neighborhood development programs or related, with at least 2 years at the level of the City's Development Specialist I; OR an accredited Master's degree in economics, sociology, multi-disciplinary social science or urban affairs, urban planning, public or business administration, engineering, architecture or a related field and 2 years professional experience in economic or community development work, planning, building codes administration, engineering, architecture, neighborhood development programs or related at the level of the City's Development Specialist I; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
May 22, 2023
Full Time
Full-time position available with the City Planning & Development Department, Long Range Planning Division located at 414 E. 12th St. Salary Range: $5,173-$7,759/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework available 1 day per week after completion of 6 month probationary period. Application Deadline Date: June 12, 2023 Responsibilities Leads the GIS and data workgroup in all activities pertaining to urban planning and development, including but not limited to geographic information systems (GIS), Census data, and development activity data. Supervises GIS and data staff and oversees workflows associated with mapping, data reports and dashboards, professional graphics, document creation, and trend analysis/forecasts. Utilizes knowledge and experience with current software and technology related to data analysis, databases, GIS and mapping, report production and web-based story maps and data dashboards (including Microsoft products, ESRI products, and Adobe Suite). Provides leadership to create and deliver various data-based products by applying appropriate tools and analysis techniques within a short timeframe. Assists with department data extraction and processing needs, which includes working with large datasets. Builds and maintains department related databases and spatial data. Supports long range planning projects by providing related data, charts, tables and maps and oversees the layout and formatting of planning documents. Analyzes spatial data using mapping software to identify patterns and trends. Designs digital, static, and interactive maps, graphics and dashboards to display geographic data and other data sources. Acts as a data liaison for the City Planning department by working with other City departments and outside agencies to procure and employ new, innovative data solutions. Makes presentations to the City Council or other groups as needed. Represents the City on regional forecasting committee. Operates a drone (or supervises staff that operate a drone) to capture aerial data. Maintains FAA records for legal drone operations and required maintenance. Performs related duties as required. Qualifications REQUIRES an accredited Bachelor's degree and 4 years professional experience in economic or community development work, planning, building codes administration, engineering, architecture, neighborhood development programs or related, with at least 2 years at the level of the City's Development Specialist I; OR an accredited Master's degree in economics, sociology, multi-disciplinary social science or urban affairs, urban planning, public or business administration, engineering, architecture or a related field and 2 years professional experience in economic or community development work, planning, building codes administration, engineering, architecture, neighborhood development programs or related at the level of the City's Development Specialist I; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Los Angeles Metro
Los Angeles, California, United States
Basic Function Conducts complex analytical work in support of a human resources management function, which may include recruiting and selection, compensation, human resources information systems, leave management, employee complaint resolution and/or disability compliance in accordance with federal and state laws and guidelines. Example Of Duties Under minimal supervision, performs a combination of the following job duties depending on area of assignment: Performs complex analytical work related to one or more areas within Human Resources Provides guidance to other team members on complex human resources management projects and programs Analyzes various human resources problems and provides solutions Researches and writes responses to inquiries from executive officers, department heads, employees, and other sources regarding human resources practices of assigned area Calculates and analyzes costs related to assigned area Conducts and responds to complex human resources surveys Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices Communicates and interacts effectively with representatives, both internal and external of Metro, regarding various human resources policies, issues, etc. Prepares reports and memoranda for management and outside agencies Performs special projects as required Conducts complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes and other application materials Responds to complex classification and compensation requests and issues, prepares salary recommendations, supports the pay-for-performance analysis and market review studies and develops and updates job specifications Maintains the integrity of employee data in the HR information system; Performs employee data auditing and generates complex reports; Works closely with departments to support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness Conducts complex work in support of the Employee Complaint Resolution Office, may investigate alleged violations of human resources and administrative policies, attends round table meetings and disciplinary hearings, and promotes the Employee Assistance Program (EAP) Performs complex functions specific to the administration of Metro′s Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, and Fitness-for-Duty policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees′ return to work Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Business Administration, Public Administration, or a related field Experience Three years of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment Certifications/Licenses /Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience supporting employee leaves of absence, including applying the Family Medical Leave Act (FMLA), the California Family Rights Act (CFRA), the Americans with Disability Act (ADA), or California Fair Employment & Housing Act (FEHA) Experience supporting leave management or return-to-work programs in a unionized environment Knowledge: Theories, principles, and practices of human resources, especially as they relate to the assigned unit Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency EEO rules and regulations Collective bargaining agreements Research and report preparation methods Skills: Performing complex human resources work in a specialty area assigned Analyzing situations, identifying problems, and recommending solutions Exercising sound judgment and creativity in making conclusions and recommendations Researching, analyzing, interpreting, and presenting data Communicating effectively orally and in writing Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc. Interacting professionally with various levels of Metro employees and outside representatives Preparing comprehensive reports and correspondence Abilities: Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements Meet tight time constraints and deadlines Handle highly confidential information Utilize applicable business software applications Compile and analyze data Mediate, negotiate, and resolve disputes Apply mathematical computations and formulas Think and act independently Provide work direction and guidance to junior staff members Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (RW) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 15-JUN-23
May 26, 2023
Full Time
Basic Function Conducts complex analytical work in support of a human resources management function, which may include recruiting and selection, compensation, human resources information systems, leave management, employee complaint resolution and/or disability compliance in accordance with federal and state laws and guidelines. Example Of Duties Under minimal supervision, performs a combination of the following job duties depending on area of assignment: Performs complex analytical work related to one or more areas within Human Resources Provides guidance to other team members on complex human resources management projects and programs Analyzes various human resources problems and provides solutions Researches and writes responses to inquiries from executive officers, department heads, employees, and other sources regarding human resources practices of assigned area Calculates and analyzes costs related to assigned area Conducts and responds to complex human resources surveys Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices Communicates and interacts effectively with representatives, both internal and external of Metro, regarding various human resources policies, issues, etc. Prepares reports and memoranda for management and outside agencies Performs special projects as required Conducts complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes and other application materials Responds to complex classification and compensation requests and issues, prepares salary recommendations, supports the pay-for-performance analysis and market review studies and develops and updates job specifications Maintains the integrity of employee data in the HR information system; Performs employee data auditing and generates complex reports; Works closely with departments to support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness Conducts complex work in support of the Employee Complaint Resolution Office, may investigate alleged violations of human resources and administrative policies, attends round table meetings and disciplinary hearings, and promotes the Employee Assistance Program (EAP) Performs complex functions specific to the administration of Metro′s Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, and Fitness-for-Duty policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees′ return to work Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Business Administration, Public Administration, or a related field Experience Three years of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment Certifications/Licenses /Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience supporting employee leaves of absence, including applying the Family Medical Leave Act (FMLA), the California Family Rights Act (CFRA), the Americans with Disability Act (ADA), or California Fair Employment & Housing Act (FEHA) Experience supporting leave management or return-to-work programs in a unionized environment Knowledge: Theories, principles, and practices of human resources, especially as they relate to the assigned unit Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency EEO rules and regulations Collective bargaining agreements Research and report preparation methods Skills: Performing complex human resources work in a specialty area assigned Analyzing situations, identifying problems, and recommending solutions Exercising sound judgment and creativity in making conclusions and recommendations Researching, analyzing, interpreting, and presenting data Communicating effectively orally and in writing Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc. Interacting professionally with various levels of Metro employees and outside representatives Preparing comprehensive reports and correspondence Abilities: Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements Meet tight time constraints and deadlines Handle highly confidential information Utilize applicable business software applications Compile and analyze data Mediate, negotiate, and resolve disputes Apply mathematical computations and formulas Think and act independently Provide work direction and guidance to junior staff members Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (RW) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 15-JUN-23
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. Applications will be screened on a bi-weekly basis. POSITION INFORMATION Placer County is currently accepting applications for Senior Staff Services Analyst (Senior Safety Analyst) to fill one vacancy in the Department of Public Works . Public Works is currently seeking a Senior Staff Services Analyst (Senior Safety Analyst) to support the Public Works, Facilities Management, and Parks Departments in the administration, planning, development, implementation, and evaluation of continuous improvement safety and occupational health programs designed to proactively protect employees. This position will be responsible for policy development, safety inspections, safety training, and administrative analyses of various systems and procedures, as well as analyzing and designing programs and policies that adhere to Occupational Safety and Health Administration (OSHA) safety regulations. The position is characterized by a high degree of independence in the application of program responsibilities and requires a thorough knowledge of applicable laws, procedures, and regulations affecting safety operations, including thoserelated to OSHA. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter hasresponsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Jenny Junkins, Administrative Technician, at jjunkins@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Apr 01, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. Applications will be screened on a bi-weekly basis. POSITION INFORMATION Placer County is currently accepting applications for Senior Staff Services Analyst (Senior Safety Analyst) to fill one vacancy in the Department of Public Works . Public Works is currently seeking a Senior Staff Services Analyst (Senior Safety Analyst) to support the Public Works, Facilities Management, and Parks Departments in the administration, planning, development, implementation, and evaluation of continuous improvement safety and occupational health programs designed to proactively protect employees. This position will be responsible for policy development, safety inspections, safety training, and administrative analyses of various systems and procedures, as well as analyzing and designing programs and policies that adhere to Occupational Safety and Health Administration (OSHA) safety regulations. The position is characterized by a high degree of independence in the application of program responsibilities and requires a thorough knowledge of applicable laws, procedures, and regulations affecting safety operations, including thoserelated to OSHA. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter hasresponsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by theHuman ResourcesDepartment. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Jenny Junkins, Administrative Technician, at jjunkins@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position to perform a variety of professional duties in support of water resources planning efforts to include long range water supply planning; and to participate in water supply studies and assist in securing and maintaining sufficient water supplies to meet demand needs. This position will be filled at the appropriate level (Analyst I or II ) based on the qualifications of the successful candidate. Any Qualified Individual May Apply. . This is a non-exempt position and is part of the Administrative, Technical, and Clerical Bargaining Unit. The list established as a result of this recruitment may be used to fill other Water Resources Analyst I/I vacancies that may occur within the District through May 19, 2024. DISTINGUISHING CHARACTERISTICS Water Resources Analyst I - This is the entry level class in the Water Resources Analyst series. Positions in this class typically have little or no directly related work experience. The Water Resources Analyst I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Water Resources Analyst II - This is the journey level class in the Water Resources Analyst series and is distinguished from the Water Resources Analyst I by the assignment of the full range of duties. Employees at this level receive only occasional instruction of assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. This class is distinguished from the Senior Water Resources Analyst in that the latter is responsible for providing technical and functional supervision and/or performing the most complex tasks. SUPERVISION RECEIVED AND EXERCISED Water Resources Analyst I : Receives general supervision from a higher-level supervisor or manager; may receive technical and functional supervision from the Senior Water Resources Analyst. Water Resources Analyst II : Receives direction from a higher-level supervisor or manager; may receive technical and functional supervision from the Senior Water Resources Analyst. Examples of Duties Duties may include, but are not limited to, the following: Assist in the preparation of water resources studies related to water resources planning and meeting water demands. Ensure compliance with applicable local, state, and federal regulations relating to District water operations. Represent the District in the community and at public and professional meetings. Review and analyze reports and other documents for completeness and accuracy and the impact to the District and its customers. Develop and utilize data management and analytical tools to assess the ability to meet current and future demands. Assist in preparing and developing recommendations on alternative approaches to optimize water system operations and performance using numerical modeling techniques. Write grant applications and manage grant programs including monitoring expenditures. Research and prepare technical and administrative reports and recommendations on water resources planning issues. Actively participate on regional and state-wide water committees; provides technical assistance. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Typical Qualifications Water Resources Analyst I Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience : One year of professional water resources planning experience. Education : Equivalent to a Bachelor’s degree from an accredited college in a related field. (Environmental Studies, Hydrology, Economics, Engineering, Business Administration, etc.) Knowledge of : Hydrologic concepts, economics and project management techniques. Mathematical principles. Principles and practices of research and statistical analysis. Principles and practices of safety management. Principles and practices of technical report preparation. Modern office equipment including the use of applicable computer software. Principles and practices of effective customer service. Ability to : Learn to obtain and analyze complex water demand and resource availability information. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Learn pertinent local, State and Federal laws, rules and regulations as they relate to water supply. Maintain detailed and accurate records. Prepare and present technical information in a meaningful way. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Special Requirement : Must have a valid Class C driver’s license at the time of appointment. Water Resources Analyst II Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience : Three years of progressively responsible experience similar to Water Resources Analyst I with the District. Training : Equivalent to a Bachelor’s degree from an accredited college in a related field. (Environmental Studies, Hydrology, Economics, Engineering, Business Administration, etc.) In addition to the qualifications for the Water Resources Analyst I: Knowledge of : Principles and practices of water resource management and planning. Practices of water rights analysis and legislative reform. Practices of grant management. Complex research and analysis techniques. Pertinent local, State and Federal laws, rules and regulations. Ability to : Independently perform professional duties related to water resource planning. Compile, analyze and interpret state legislation and the impacts to District water operations. Participate in complex and specialized water resources planning studies and analyses. Effectively represent the District at the local, regional and state-wide level. Perform computerized modeling and forecasting. Effectively coordinate with other District divisions and departments and outside agencies. Special Requirement: Must have a valid Class C driver’s license at the time of appointmen Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY. The position is open until filled. Screening of applications will begin on or after Thursday, June 15, 2023. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) oral interview, (2) review of personnel file and contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the selection process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-3933 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Jun 02, 2023
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position to perform a variety of professional duties in support of water resources planning efforts to include long range water supply planning; and to participate in water supply studies and assist in securing and maintaining sufficient water supplies to meet demand needs. This position will be filled at the appropriate level (Analyst I or II ) based on the qualifications of the successful candidate. Any Qualified Individual May Apply. . This is a non-exempt position and is part of the Administrative, Technical, and Clerical Bargaining Unit. The list established as a result of this recruitment may be used to fill other Water Resources Analyst I/I vacancies that may occur within the District through May 19, 2024. DISTINGUISHING CHARACTERISTICS Water Resources Analyst I - This is the entry level class in the Water Resources Analyst series. Positions in this class typically have little or no directly related work experience. The Water Resources Analyst I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Water Resources Analyst II - This is the journey level class in the Water Resources Analyst series and is distinguished from the Water Resources Analyst I by the assignment of the full range of duties. Employees at this level receive only occasional instruction of assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. This class is distinguished from the Senior Water Resources Analyst in that the latter is responsible for providing technical and functional supervision and/or performing the most complex tasks. SUPERVISION RECEIVED AND EXERCISED Water Resources Analyst I : Receives general supervision from a higher-level supervisor or manager; may receive technical and functional supervision from the Senior Water Resources Analyst. Water Resources Analyst II : Receives direction from a higher-level supervisor or manager; may receive technical and functional supervision from the Senior Water Resources Analyst. Examples of Duties Duties may include, but are not limited to, the following: Assist in the preparation of water resources studies related to water resources planning and meeting water demands. Ensure compliance with applicable local, state, and federal regulations relating to District water operations. Represent the District in the community and at public and professional meetings. Review and analyze reports and other documents for completeness and accuracy and the impact to the District and its customers. Develop and utilize data management and analytical tools to assess the ability to meet current and future demands. Assist in preparing and developing recommendations on alternative approaches to optimize water system operations and performance using numerical modeling techniques. Write grant applications and manage grant programs including monitoring expenditures. Research and prepare technical and administrative reports and recommendations on water resources planning issues. Actively participate on regional and state-wide water committees; provides technical assistance. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Typical Qualifications Water Resources Analyst I Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience : One year of professional water resources planning experience. Education : Equivalent to a Bachelor’s degree from an accredited college in a related field. (Environmental Studies, Hydrology, Economics, Engineering, Business Administration, etc.) Knowledge of : Hydrologic concepts, economics and project management techniques. Mathematical principles. Principles and practices of research and statistical analysis. Principles and practices of safety management. Principles and practices of technical report preparation. Modern office equipment including the use of applicable computer software. Principles and practices of effective customer service. Ability to : Learn to obtain and analyze complex water demand and resource availability information. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Learn pertinent local, State and Federal laws, rules and regulations as they relate to water supply. Maintain detailed and accurate records. Prepare and present technical information in a meaningful way. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Special Requirement : Must have a valid Class C driver’s license at the time of appointment. Water Resources Analyst II Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience : Three years of progressively responsible experience similar to Water Resources Analyst I with the District. Training : Equivalent to a Bachelor’s degree from an accredited college in a related field. (Environmental Studies, Hydrology, Economics, Engineering, Business Administration, etc.) In addition to the qualifications for the Water Resources Analyst I: Knowledge of : Principles and practices of water resource management and planning. Practices of water rights analysis and legislative reform. Practices of grant management. Complex research and analysis techniques. Pertinent local, State and Federal laws, rules and regulations. Ability to : Independently perform professional duties related to water resource planning. Compile, analyze and interpret state legislation and the impacts to District water operations. Participate in complex and specialized water resources planning studies and analyses. Effectively represent the District at the local, regional and state-wide level. Perform computerized modeling and forecasting. Effectively coordinate with other District divisions and departments and outside agencies. Special Requirement: Must have a valid Class C driver’s license at the time of appointmen Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY. The position is open until filled. Screening of applications will begin on or after Thursday, June 15, 2023. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) oral interview, (2) review of personnel file and contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the selection process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-3933 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This is an Open-Promotional recruitment open to both permanent employees of the City of El Segundo and all interested candidates. Internal candidates should apply by submitting an online application, a compelling cover letter and a detailed resume which must be received by 5:00 p.m. on Tuesday, April 18, 2023. Applicants providing any additional supplemental material with their application must provide their materials at the time of application filing. External candidates should apply by submitting a compelling cover letter and a detailed resume electronically to apply@bobhallandassociates.com . CLICK HERE TO VIEW THE RECRUITMENT BROCHURE AND BENEFITS First Review Date: Friday, April 28, 2023 Please contact Bob Hall at (714) 309-9104 should you have any questions regarding this position or the recruitment process or visit www.bobhallandassociates.com Essential Job Functions DEFINITION: Performs responsible, professional and administrative and analytical duties in support of one or more Human Resources program areas, including classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and training and employee development. The Human Resources Analyst provides responsible staff assistance to the Human Resources Director and/or Human Resources Manager to accomplish department goals and objectives as outlined in the City Strategic Plan. Technologies utilized by the department include Eden, NeoGov Insight, Laserfiche, KnowBe4 and CivicClerk. Immediate activities requiring action include support of labor negotiations, implementation of NeoGov Onboard and Perform modules, completion of the Administrative Series classification study, and and an FLSA study. An RFP to replace current Enterprise Resource Planning (ERP) is expected to be launched this year and the Human Resources Analyst will play a key role in the preparation for the implementation of the human resources modules. DISTINGUISHING CHARACTERISTICS: This position is distinguished from the Human Resources Technician by the specialized skill level and analytical duties performed. The Human Resources Analyst is the entry level classification in the Analyst series and is distinguished from the Senior Human Resources Analyst by the level of complexity of assigned duties, and degree of independence and decision making. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. The Human Resources Analyst is competent in performing the below duties and provides responsible and analytical support. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices: Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Performs professional administrative and analytical work in support of one or more Human Resources program areas; Provides assistance during the labor negotiations process; conduct surveys and provide statistical reports of pay and benefits; evaluate changes to bargaining unit memorandum of understanding and recommend applicable changes to personnel rules and regulations; implements negotiated benefits in Human Resources Information Systems ( HRIS); Researches, compiles, and analyzes data from various sources including Human Resources Information Systems and Enterprise Resources Planning (ERP); prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, and makes sound recommendations; Analyzes Human Resources and Payroll requirements, determines feasibility of proposed labor negotiations items and software solutions, and makes recommendations regarding policy and procedural changes; Develops, designs, builds, tests, implements, maintains, and enhances HRIS tables, codes, and data flows for process improvement; Defines, maintains, and modifies database tables to store user-defined data; performs data analysis and creates audit queries and reports to ensure data integrity; Researches, analyzes, and maintains the City’s classification plans; conducts and/or assists in the conduct of position classification studies; compiles, analyzes, and summarizes pay and benefit information; respond to survey inquires; Provides administrative and technical support; assists in the preparation and administration of the department budget; Prepares a variety of correspondence and documents including City Council staff reports, citywide communications, administrative polices and procedures; Researches and reviews changes to Federal, State and Local labor employment law and applicable local codes and ordinances; draft new policies or incorporate revisions to existing policies and procedures; Responds to inquiries regarding salary, benefits, Personnel Rules and Regulations, City policies, Memoranda of Understanding and applicable workplace laws; confers with and advises staff in the resolution of personnel related problems and responds to program delivery questions, ensuring necessary follow-up occurs; Plans, coordinates, develops and designs recruitment and selection activities including assessment and selection instruments, test administration, job brochures and advertisements; responds to employment and recruitment inquiries from applicants and the public; screens job applications; prepares correspondence to applicants; monitors pre- and post-employment processes; Coordinates citywide training and wellness programs, track attendance and evaluate program effectiveness; As needed, processes personnel action forms (PAF’s); Assists with the coordination of employee benefit programs including deferred compensation, CalPERS and Social Security pensions, and leaves of absence; Troubleshoot issues and resolves problems; Responds to complaints and request for information from the public and City employees; Stays abreast of changes in laws and trends affecting public sector human resources programs and activities; Regularly and predictably attends work, and; Performs related duties as assigned. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; Research methods and practices; Principles, practices and techniques of public personnel administration; Pertinent Federal, State and local laws, regulations, ordinances, and policies; Principles, practices, techniques and methods of human resources management and program administration; Basic budgeting procedures and financial record keeping; Principles and procedures of statistical and administrative record keeping; Human Resources Informational Systems (HRIS), applicant tracking systems, word processing, database, spreadsheet and presentation software; Principles and practices of workload organization and priority setting; Business and report writing, and; General office procedures. Skill in: Performing professional Human Resources functions, including but not limited to classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and leave management, training and employee development; HRIS and applicant tracking report design and development; query design and optimization; Analyzing, evaluating, and recommending improvements to department operations, programs and services; Performing statistical analysis; Understanding and applying regulations, procedures and guidelines; Conducting research and preparing clear, concise and comprehensive reports; Using public relations techniques in responding to inquiries and complaints; Maintaining confidentiality of sensitive information; Making sound, independent decisions within established policy and procedural guidelines; Communicating clearly and concisely, both orally and in writing; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly, and Establishing, maintaining, and fostering positive and effective working relationships with those contacted in the course of work, and functioning effectively in a confidential work environment. Qualifications QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of increasingly responsible professional level administrative experience, preferably in a human resources capacity. Public sector experience is highly desirable. Education: A Bachelor’s Degree from an accredited college or university with major coursework in Human Resources Management, Industrial Relations, Public Administration, Business Administration or a closely related field is required. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous
Apr 05, 2023
Full Time
Description This is an Open-Promotional recruitment open to both permanent employees of the City of El Segundo and all interested candidates. Internal candidates should apply by submitting an online application, a compelling cover letter and a detailed resume which must be received by 5:00 p.m. on Tuesday, April 18, 2023. Applicants providing any additional supplemental material with their application must provide their materials at the time of application filing. External candidates should apply by submitting a compelling cover letter and a detailed resume electronically to apply@bobhallandassociates.com . CLICK HERE TO VIEW THE RECRUITMENT BROCHURE AND BENEFITS First Review Date: Friday, April 28, 2023 Please contact Bob Hall at (714) 309-9104 should you have any questions regarding this position or the recruitment process or visit www.bobhallandassociates.com Essential Job Functions DEFINITION: Performs responsible, professional and administrative and analytical duties in support of one or more Human Resources program areas, including classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and training and employee development. The Human Resources Analyst provides responsible staff assistance to the Human Resources Director and/or Human Resources Manager to accomplish department goals and objectives as outlined in the City Strategic Plan. Technologies utilized by the department include Eden, NeoGov Insight, Laserfiche, KnowBe4 and CivicClerk. Immediate activities requiring action include support of labor negotiations, implementation of NeoGov Onboard and Perform modules, completion of the Administrative Series classification study, and and an FLSA study. An RFP to replace current Enterprise Resource Planning (ERP) is expected to be launched this year and the Human Resources Analyst will play a key role in the preparation for the implementation of the human resources modules. DISTINGUISHING CHARACTERISTICS: This position is distinguished from the Human Resources Technician by the specialized skill level and analytical duties performed. The Human Resources Analyst is the entry level classification in the Analyst series and is distinguished from the Senior Human Resources Analyst by the level of complexity of assigned duties, and degree of independence and decision making. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. The Human Resources Analyst is competent in performing the below duties and provides responsible and analytical support. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices: Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Performs professional administrative and analytical work in support of one or more Human Resources program areas; Provides assistance during the labor negotiations process; conduct surveys and provide statistical reports of pay and benefits; evaluate changes to bargaining unit memorandum of understanding and recommend applicable changes to personnel rules and regulations; implements negotiated benefits in Human Resources Information Systems ( HRIS); Researches, compiles, and analyzes data from various sources including Human Resources Information Systems and Enterprise Resources Planning (ERP); prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, and makes sound recommendations; Analyzes Human Resources and Payroll requirements, determines feasibility of proposed labor negotiations items and software solutions, and makes recommendations regarding policy and procedural changes; Develops, designs, builds, tests, implements, maintains, and enhances HRIS tables, codes, and data flows for process improvement; Defines, maintains, and modifies database tables to store user-defined data; performs data analysis and creates audit queries and reports to ensure data integrity; Researches, analyzes, and maintains the City’s classification plans; conducts and/or assists in the conduct of position classification studies; compiles, analyzes, and summarizes pay and benefit information; respond to survey inquires; Provides administrative and technical support; assists in the preparation and administration of the department budget; Prepares a variety of correspondence and documents including City Council staff reports, citywide communications, administrative polices and procedures; Researches and reviews changes to Federal, State and Local labor employment law and applicable local codes and ordinances; draft new policies or incorporate revisions to existing policies and procedures; Responds to inquiries regarding salary, benefits, Personnel Rules and Regulations, City policies, Memoranda of Understanding and applicable workplace laws; confers with and advises staff in the resolution of personnel related problems and responds to program delivery questions, ensuring necessary follow-up occurs; Plans, coordinates, develops and designs recruitment and selection activities including assessment and selection instruments, test administration, job brochures and advertisements; responds to employment and recruitment inquiries from applicants and the public; screens job applications; prepares correspondence to applicants; monitors pre- and post-employment processes; Coordinates citywide training and wellness programs, track attendance and evaluate program effectiveness; As needed, processes personnel action forms (PAF’s); Assists with the coordination of employee benefit programs including deferred compensation, CalPERS and Social Security pensions, and leaves of absence; Troubleshoot issues and resolves problems; Responds to complaints and request for information from the public and City employees; Stays abreast of changes in laws and trends affecting public sector human resources programs and activities; Regularly and predictably attends work, and; Performs related duties as assigned. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; Research methods and practices; Principles, practices and techniques of public personnel administration; Pertinent Federal, State and local laws, regulations, ordinances, and policies; Principles, practices, techniques and methods of human resources management and program administration; Basic budgeting procedures and financial record keeping; Principles and procedures of statistical and administrative record keeping; Human Resources Informational Systems (HRIS), applicant tracking systems, word processing, database, spreadsheet and presentation software; Principles and practices of workload organization and priority setting; Business and report writing, and; General office procedures. Skill in: Performing professional Human Resources functions, including but not limited to classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and leave management, training and employee development; HRIS and applicant tracking report design and development; query design and optimization; Analyzing, evaluating, and recommending improvements to department operations, programs and services; Performing statistical analysis; Understanding and applying regulations, procedures and guidelines; Conducting research and preparing clear, concise and comprehensive reports; Using public relations techniques in responding to inquiries and complaints; Maintaining confidentiality of sensitive information; Making sound, independent decisions within established policy and procedural guidelines; Communicating clearly and concisely, both orally and in writing; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly, and Establishing, maintaining, and fostering positive and effective working relationships with those contacted in the course of work, and functioning effectively in a confidential work environment. Qualifications QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of increasingly responsible professional level administrative experience, preferably in a human resources capacity. Public sector experience is highly desirable. Education: A Bachelor’s Degree from an accredited college or university with major coursework in Human Resources Management, Industrial Relations, Public Administration, Business Administration or a closely related field is required. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION EXTENDED Applications are available online beginning Friday, September 2, 2022, through 4:30 pm, Friday, June 23, 2023. SALARY INFORMATION: Grade I - $3,130.00-$4,262.88 biweekly Grade II - $3708.00-$4969.12 biweekly Grade III - $4,047.28 -$5,346.56 biweekly Grade IV - $4,404.88 -$5,928.48 biweekly VACANCY INFORMATION: The current vacancy is a Grade IV ( $4,404.88 -$5,928.48 biweekly) Senior Cybersecurity Engineer position in the Information Management Division of the Harbor Department. A senior-level engineer on the team responsible for oversight of the architecture, design, installation, configuration, and maintenance of the Port's Information Technology and cybersecurity infrastructure. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college or university (proof required)*. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. B. Two years of paid, (full-time equivalent) of experience managing large information technology projects; Systems Engineering; or managing and maintaining a large, complex critical business/technical system, such as Enterprise Resource Planning (ERP), records management, e-mail, cybersecurity projects, systems, infrastructure, or designing cybersecurity architecture, or computer aided design systems, access control systems, video management systems, or enterprise level networks. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. DESIRABLE QUALIFICATIONS: A minimum of four years of senior-level Cybersecurity Engineer experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation, and application layers. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application........................................................ Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by September 16, 2022, will be placed on Test #01 established eligible list. If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. ND4AN-22E MC:OSA 8/31/2022Closing Date/Time: 6/23/2023 4:30 PM Pacific
Jun 01, 2023
Full Time
DESCRIPTION EXTENDED Applications are available online beginning Friday, September 2, 2022, through 4:30 pm, Friday, June 23, 2023. SALARY INFORMATION: Grade I - $3,130.00-$4,262.88 biweekly Grade II - $3708.00-$4969.12 biweekly Grade III - $4,047.28 -$5,346.56 biweekly Grade IV - $4,404.88 -$5,928.48 biweekly VACANCY INFORMATION: The current vacancy is a Grade IV ( $4,404.88 -$5,928.48 biweekly) Senior Cybersecurity Engineer position in the Information Management Division of the Harbor Department. A senior-level engineer on the team responsible for oversight of the architecture, design, installation, configuration, and maintenance of the Port's Information Technology and cybersecurity infrastructure. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college or university (proof required)*. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. B. Two years of paid, (full-time equivalent) of experience managing large information technology projects; Systems Engineering; or managing and maintaining a large, complex critical business/technical system, such as Enterprise Resource Planning (ERP), records management, e-mail, cybersecurity projects, systems, infrastructure, or designing cybersecurity architecture, or computer aided design systems, access control systems, video management systems, or enterprise level networks. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. DESIRABLE QUALIFICATIONS: A minimum of four years of senior-level Cybersecurity Engineer experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation, and application layers. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application........................................................ Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by September 16, 2022, will be placed on Test #01 established eligible list. If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. ND4AN-22E MC:OSA 8/31/2022Closing Date/Time: 6/23/2023 4:30 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary Reporting to the Director of Resource Management, the Senior Division Budget Analyst works independently under general direction to achieve the effective allocation, management, and reporting of a complex budget with multiple funding sources for the Division of Student Affairs including but not limited to CSU Operating Funds, Student Success Excellence Technology Funds (SSETF), Professional & Continuing Education Funds (PACE), Self-Support Departments, Auxiliaries, Trust Accounts and Foundation Accounts. This position helps administer the budget for the Division of Student Affairs which exceeds $127M and leads the effort to prepare mid-year and annual budget submissions including the position listing. This position processes fiscal transactions and reconciles expenditures in the Office of the VP for Student Affairs, which totals approximately $4M. The incumbent works independently to perform a wide range of highly responsible and complex analytical functions in the areas of fiscal planning and implementation and makes recommendations for improved efficiency and effectiveness. The position supports the Vice President, Associate Vice Presidents and Director of Resource Management with fiscal analysis and reports. The incumbent provides training to and advises department budget analysts. The incumbent also reviews and validates annual business plans for self-support operations submitted by Student Affairs departments prior to approval by the VP for Student Affairs. This position performs several highly complex administrative functions involving information of a highly sensitive and confidential manner. Key Responsibilities Monitors, reviews and analyzes expenditures and budget utilization using the Data Warehouse and other sources for the Division of Student Affairs budget. The Division includes approximately 30 departments and totals $26M in CSU Operating Funds, $3M in SSETF, $1.5M in PACE, $65K in self-support funds and $1M in Foundation funds Provides quarterly and mid-year analysis of expenditures to VP, Director of Resource Management and senior leadership team Prepares cost/benefits analysis, ad hoc reports, and allocation proposals, assisting department budget analysts as needed Advises VP/AVPs regarding policy/procedures re: fiscal management as well as highlighting expenditure trends and possible concerns for senior management Evaluates and analyzes annual business plans for Student Wellness Center, Orientation and University Housing Services to provide recommendations to senior leadership Applies technical knowledge and subject matter expertise to make recommendations for effectiveness and efficiency to lead to improved business processes Researches, analyzes, and evaluates Student Affairs-related initiatives from a fiscal perspective Coordinates procurement card and travel card transactions and reconciliation Reconciles expenditures and transactions in the Office of the VP for Student Affairs Prepares monthly procurement card reconciliation reports Researches and analyzes development and implementation of policies/procedures, establishes new accounts, and responds to requests from stakeholders Coordinates fiscal matters pertaining to employee compensation and processing HR expense transfers Monitors and manages employee salary, student assistant and work study allocation under management guidance for the Division of Student Affairs Knowledge, Skills & Abilities Extensive and in-depth knowledge of fiscal principles, methods, procedures and practices including fiscal management, financial reporting and analysis, financial forecasting, cost/benefit analysis, accounting and budgeting Extensive and in depth knowledge in project management including research and analytical methodologies Demonstrated strong verbal and written communication skills Demonstrated ability to interpret and integrate complex data and information to formulate appropriate courses of action Ability to understand and analyze complex problems from a future oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations Ability to recommend initiatives and changes for process improvement Ability to quickly learn standards, policies and procedures; working knowledge of software applications, word processing, spreadsheet and database management Demonstrated problem solving skills Required Qualifications A bachelor's degree and/or equivalent training Six years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor’s Degree in a related field 5 years of progressively responsible fiscal administration experience Demonstrated experiencing processing fiscal transactions and reconciling expenses Demonstrated financial analytical skills Demonstrated ability to forecast expenditures Compensation Classification: Administrative Analyst/Specialist - Exempt III Anticipated Hiring Range: $7,813/month - $8,309/month CSU Salary Range: $6,322/month - $12,285/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: February 1, 2023 through February 19, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Feb 02, 2023
Full Time
Description: Job Summary Reporting to the Director of Resource Management, the Senior Division Budget Analyst works independently under general direction to achieve the effective allocation, management, and reporting of a complex budget with multiple funding sources for the Division of Student Affairs including but not limited to CSU Operating Funds, Student Success Excellence Technology Funds (SSETF), Professional & Continuing Education Funds (PACE), Self-Support Departments, Auxiliaries, Trust Accounts and Foundation Accounts. This position helps administer the budget for the Division of Student Affairs which exceeds $127M and leads the effort to prepare mid-year and annual budget submissions including the position listing. This position processes fiscal transactions and reconciles expenditures in the Office of the VP for Student Affairs, which totals approximately $4M. The incumbent works independently to perform a wide range of highly responsible and complex analytical functions in the areas of fiscal planning and implementation and makes recommendations for improved efficiency and effectiveness. The position supports the Vice President, Associate Vice Presidents and Director of Resource Management with fiscal analysis and reports. The incumbent provides training to and advises department budget analysts. The incumbent also reviews and validates annual business plans for self-support operations submitted by Student Affairs departments prior to approval by the VP for Student Affairs. This position performs several highly complex administrative functions involving information of a highly sensitive and confidential manner. Key Responsibilities Monitors, reviews and analyzes expenditures and budget utilization using the Data Warehouse and other sources for the Division of Student Affairs budget. The Division includes approximately 30 departments and totals $26M in CSU Operating Funds, $3M in SSETF, $1.5M in PACE, $65K in self-support funds and $1M in Foundation funds Provides quarterly and mid-year analysis of expenditures to VP, Director of Resource Management and senior leadership team Prepares cost/benefits analysis, ad hoc reports, and allocation proposals, assisting department budget analysts as needed Advises VP/AVPs regarding policy/procedures re: fiscal management as well as highlighting expenditure trends and possible concerns for senior management Evaluates and analyzes annual business plans for Student Wellness Center, Orientation and University Housing Services to provide recommendations to senior leadership Applies technical knowledge and subject matter expertise to make recommendations for effectiveness and efficiency to lead to improved business processes Researches, analyzes, and evaluates Student Affairs-related initiatives from a fiscal perspective Coordinates procurement card and travel card transactions and reconciliation Reconciles expenditures and transactions in the Office of the VP for Student Affairs Prepares monthly procurement card reconciliation reports Researches and analyzes development and implementation of policies/procedures, establishes new accounts, and responds to requests from stakeholders Coordinates fiscal matters pertaining to employee compensation and processing HR expense transfers Monitors and manages employee salary, student assistant and work study allocation under management guidance for the Division of Student Affairs Knowledge, Skills & Abilities Extensive and in-depth knowledge of fiscal principles, methods, procedures and practices including fiscal management, financial reporting and analysis, financial forecasting, cost/benefit analysis, accounting and budgeting Extensive and in depth knowledge in project management including research and analytical methodologies Demonstrated strong verbal and written communication skills Demonstrated ability to interpret and integrate complex data and information to formulate appropriate courses of action Ability to understand and analyze complex problems from a future oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations Ability to recommend initiatives and changes for process improvement Ability to quickly learn standards, policies and procedures; working knowledge of software applications, word processing, spreadsheet and database management Demonstrated problem solving skills Required Qualifications A bachelor's degree and/or equivalent training Six years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor’s Degree in a related field 5 years of progressively responsible fiscal administration experience Demonstrated experiencing processing fiscal transactions and reconciling expenses Demonstrated financial analytical skills Demonstrated ability to forecast expenditures Compensation Classification: Administrative Analyst/Specialist - Exempt III Anticipated Hiring Range: $7,813/month - $8,309/month CSU Salary Range: $6,322/month - $12,285/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: February 1, 2023 through February 19, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
LOS ANGELES COUNTY
Los Angeles, California, United States
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees' work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to hkim @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization's Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Heidi Kim Department Contact Email: hkim@hr.lacounty.gov Department Contact Phone: (213) 738-2009 Closing Date/Time: Continuous
Oct 21, 2022
Full Time
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees' work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to hkim @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization's Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Heidi Kim Department Contact Email: hkim@hr.lacounty.gov Department Contact Phone: (213) 738-2009 Closing Date/Time: Continuous
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description This position is responsible for all functional and technical aspects of one or more modules of an ERP system used to support and maintain the college business practices, such as Student/Instruction, Human Resources/Payroll, Finance, Financial Aid, and related regulatory compliance reports and procedures. It is also responsible for creating, modifying and maintaining customizations utilized by functional users on multiple campuses. This position is responsible for the successful transition and migration of data, interfaces and customizations to the District’s ERP system. To meet these requirements, this position performs advanced analysis, development, coding, testing and documentation of software applications on multiple platforms for academic and/or business purposes, following industry-standard systems development and project management best practices. This position is responsible for all of the functions associated with project management, project liaison, data modeling, and systems development, and for providing future architectural direction of complex, multi-faceted computer systems, applications, and external interfaces on multiple platforms for academic and/or business purposes. Incumbents in this position must frequently consult with staff and coordinate projects for design and modification of ERP modules and bolt-on applications. This position provides technical support, troubleshooting and problem resolution for staff on computer applications; develops and maintains interfaces to external systems; creates, maintains and modifies applications for an evolving business environment and in support of critical functions and operations. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as a leader for projects by coordinating and otherwise involving staff members from multiple organizational units; follows systems development life-cycle techniques, utilizes joint application development processes, employs project management techniques and is knowledgeable about specialized software packages and applications.Troubleshoots application errors; isolates problems from symptoms, determines alternatives and develops and implements solutions; works with user community to improve user instructions and training for greater understanding of application functionality.Defines the scope and objectives for applications, along with constraints and system requirements; analyzes and defines current organizational functions, processes, sources and uses of information, and other data to determine application needs and requirements.Analyzes user business processes and designs applications and solutions to optimize their use of systems; documents work and information flow using organization and data flow charts and other related materials; designs and produces application design specifications and documentation on inputs, outputs, and data structures.Designs inputs, including data entry screens, scanner forms and files; designs outputs, including reports, files, and display screens; designs, develops, and implements logical and physical database structures and corresponding internal relationships.Programs and modifies in-house and third party applications by creating and editing .css, HTML, JavaScript, groovy and related files to meet specifications provided by web designers.Designs, codes, tests, and maintains application software on ERP administrative systems, sub systems within networked platforms and integrated data management packages that supports the District’s business and instructional processes; consults with users on applications and data requirements.Coordinates and guides the work of project team member in converting or integrating applications among platforms; installs, integrates, tests, and tunes software according to test results.Coordinates and implements data conversions, integration, and transitions; develops user and system documentation; plans and conducts user training, including preparation of training materials.Provides technical support, problem resolution, and data research for end users; provides support and training for integrated data management applications.Participates in and facilitates planning and implementation of long range systems goals; researches and participates in the development of system requirements, and evaluation and selection of information systems.Establishes standard operating procedures (SOP) and provides inputs to and follows support level agreements (SLA).Conducts feasibility studies for proposed applications and prepares recommendations for customers; estimates value-added potential in enhanced service, productivity, and financial benefit.Maintains up-to-date knowledge of evolving computer technologies, including hardware, software, languages, problem solving techniques, and development tools; prepares periodic briefings on technologies that would have relevance to the District.Coordinates with vendors and users to integrate third party software into District systems and databases.Designs, codes, tests, and maintains data transformation services for transfer of data between the primary host system and database and auxiliary operating systems, databases, and third party applications.May train and provide work direction to assigned student workers and temporary help as assigned.Performs related duties as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: ERP systems such as Ellucian Banner with Linux operating system. Programming languages used by the District such as PL/SQL, SQL*Plus, Oracle Forms, Java, css, JavaScript, MySQL, Perl, HTML, HTTP, APIs and Web Services Program development techniques, procedures, tools, documentation requirements, and System Development Life Cycles (SDLC). Complex principles and procedures of computer systems, including analysis and design. Relational database concepts, design techniques, and tools. Computer file methods, structured testing techniques, with object-oriented software development techniques and tools. Problem solving and analytical skills. Complex software applications, operating systems, hardware, telecommunications, and networking principles Interpersonal skills to facilitate small group processes, conduct training, provide technical support, and apply understandable lines of questioning when trying to understand department needs or problems. Ability to: Analyze technical problems and to develop and apply appropriate solutions. Evaluate user interfaces for compliance with accessibility standards and principles. Identify resources necessary to provide any information and assistance required to complete tasks. Develop and implement project plans leading the successful, on-time completion of tasks. Conduct information interviews through individual conferences and group processes, and then translate user requirements into computer programs and systems. Coordinate systems development functions and steps and follow logical progressions for programming systems. Design, program, install, and maintain programs for original and purchased applications and systems, including databases. Design Database schemas and analyze relational database tables, triggers, and procedures Use entity relationship (ER) and data modeling tools to document designs. Provide training to online users in use of computer equipment and operating procedures and communicate technical and complex information to non-technical users. Read, understand and apply information from technical manuals and education code regulations. Adapt to changing technologies and learn functionality of new equipment and systems. Prioritize work in order to meet deadlines and schedules. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Operate a variety of computer terminals, printers, and peripheral equipment. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training: Bachelors Degree or 4 years of college with major course work in computer science or a related field. Experience: Nine years of increasingly responsible analysis and programming experience. A Bachelor’s degree in computer science or related field may be substituted for four years of related experience. License or Certificate: Possession of a valid California driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Sep 16, 2022
Full Time
Description This position is responsible for all functional and technical aspects of one or more modules of an ERP system used to support and maintain the college business practices, such as Student/Instruction, Human Resources/Payroll, Finance, Financial Aid, and related regulatory compliance reports and procedures. It is also responsible for creating, modifying and maintaining customizations utilized by functional users on multiple campuses. This position is responsible for the successful transition and migration of data, interfaces and customizations to the District’s ERP system. To meet these requirements, this position performs advanced analysis, development, coding, testing and documentation of software applications on multiple platforms for academic and/or business purposes, following industry-standard systems development and project management best practices. This position is responsible for all of the functions associated with project management, project liaison, data modeling, and systems development, and for providing future architectural direction of complex, multi-faceted computer systems, applications, and external interfaces on multiple platforms for academic and/or business purposes. Incumbents in this position must frequently consult with staff and coordinate projects for design and modification of ERP modules and bolt-on applications. This position provides technical support, troubleshooting and problem resolution for staff on computer applications; develops and maintains interfaces to external systems; creates, maintains and modifies applications for an evolving business environment and in support of critical functions and operations. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as a leader for projects by coordinating and otherwise involving staff members from multiple organizational units; follows systems development life-cycle techniques, utilizes joint application development processes, employs project management techniques and is knowledgeable about specialized software packages and applications.Troubleshoots application errors; isolates problems from symptoms, determines alternatives and develops and implements solutions; works with user community to improve user instructions and training for greater understanding of application functionality.Defines the scope and objectives for applications, along with constraints and system requirements; analyzes and defines current organizational functions, processes, sources and uses of information, and other data to determine application needs and requirements.Analyzes user business processes and designs applications and solutions to optimize their use of systems; documents work and information flow using organization and data flow charts and other related materials; designs and produces application design specifications and documentation on inputs, outputs, and data structures.Designs inputs, including data entry screens, scanner forms and files; designs outputs, including reports, files, and display screens; designs, develops, and implements logical and physical database structures and corresponding internal relationships.Programs and modifies in-house and third party applications by creating and editing .css, HTML, JavaScript, groovy and related files to meet specifications provided by web designers.Designs, codes, tests, and maintains application software on ERP administrative systems, sub systems within networked platforms and integrated data management packages that supports the District’s business and instructional processes; consults with users on applications and data requirements.Coordinates and guides the work of project team member in converting or integrating applications among platforms; installs, integrates, tests, and tunes software according to test results.Coordinates and implements data conversions, integration, and transitions; develops user and system documentation; plans and conducts user training, including preparation of training materials.Provides technical support, problem resolution, and data research for end users; provides support and training for integrated data management applications.Participates in and facilitates planning and implementation of long range systems goals; researches and participates in the development of system requirements, and evaluation and selection of information systems.Establishes standard operating procedures (SOP) and provides inputs to and follows support level agreements (SLA).Conducts feasibility studies for proposed applications and prepares recommendations for customers; estimates value-added potential in enhanced service, productivity, and financial benefit.Maintains up-to-date knowledge of evolving computer technologies, including hardware, software, languages, problem solving techniques, and development tools; prepares periodic briefings on technologies that would have relevance to the District.Coordinates with vendors and users to integrate third party software into District systems and databases.Designs, codes, tests, and maintains data transformation services for transfer of data between the primary host system and database and auxiliary operating systems, databases, and third party applications.May train and provide work direction to assigned student workers and temporary help as assigned.Performs related duties as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: ERP systems such as Ellucian Banner with Linux operating system. Programming languages used by the District such as PL/SQL, SQL*Plus, Oracle Forms, Java, css, JavaScript, MySQL, Perl, HTML, HTTP, APIs and Web Services Program development techniques, procedures, tools, documentation requirements, and System Development Life Cycles (SDLC). Complex principles and procedures of computer systems, including analysis and design. Relational database concepts, design techniques, and tools. Computer file methods, structured testing techniques, with object-oriented software development techniques and tools. Problem solving and analytical skills. Complex software applications, operating systems, hardware, telecommunications, and networking principles Interpersonal skills to facilitate small group processes, conduct training, provide technical support, and apply understandable lines of questioning when trying to understand department needs or problems. Ability to: Analyze technical problems and to develop and apply appropriate solutions. Evaluate user interfaces for compliance with accessibility standards and principles. Identify resources necessary to provide any information and assistance required to complete tasks. Develop and implement project plans leading the successful, on-time completion of tasks. Conduct information interviews through individual conferences and group processes, and then translate user requirements into computer programs and systems. Coordinate systems development functions and steps and follow logical progressions for programming systems. Design, program, install, and maintain programs for original and purchased applications and systems, including databases. Design Database schemas and analyze relational database tables, triggers, and procedures Use entity relationship (ER) and data modeling tools to document designs. Provide training to online users in use of computer equipment and operating procedures and communicate technical and complex information to non-technical users. Read, understand and apply information from technical manuals and education code regulations. Adapt to changing technologies and learn functionality of new equipment and systems. Prioritize work in order to meet deadlines and schedules. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Operate a variety of computer terminals, printers, and peripheral equipment. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training: Bachelors Degree or 4 years of college with major course work in computer science or a related field. Experience: Nine years of increasingly responsible analysis and programming experience. A Bachelor’s degree in computer science or related field may be substituted for four years of related experience. License or Certificate: Possession of a valid California driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
THIS POSTING MAY CLOSE AT ANY TIME AND WILL REMAIN OPEN UNTIL FILLED. This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: Continuous
Jun 04, 2023
Full Time
THIS POSTING MAY CLOSE AT ANY TIME AND WILL REMAIN OPEN UNTIL FILLED. This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
CITY OF BIRMINGHAM, AL
Birmingham, Alabama, United States
ATTENTION Merit System Employees: Do not apply through this site. If you are a current Merit System employee, please click HERE to log into the internal career site. Grade 31 Click HERE for Salary Ranges CLOSE DATE 12/31/2023 SUMMARY The City of Birmingham is looking for a well-qualified, motivated Senior Systems Analyst to assist in the technical and high level activities of the Engineering Systems Support/IMS Enterprise System Division. Learn more about Birmingham, the position, and the tremendous benefits of being a part of the City of Birmingham team below. About the Position Senior Systems Analysts analyze, design, and implement information systems by reviewing user requirements, workflow, and procedures in order to automate or improve existing systems or programs. Senior Systems Analysts is a technical position performing high level activities. Incumbents in this job class perform more complex tasks than those performed by Systems Analysts. Incumbents may review and recommend commercially available software and create application programming interfaces (APIs) to perform modifications by writing scripts, editing code, or updating databases. Senior Systems Analysts are generally expected to manage Systems Analysts, programmers, and technical staff, typically acting as team leads or project managers for various IT and computer application initiatives by either coordinating with vendors or users. Senior Systems Analysts work in an office setting with minor physical tasks. About Birmingham Adorning the name “The Magic City,” Birmingham, Alabama is a vibrant place of outstanding communities and unlimited potential.Consisting of a population of over 200,000 and serving as the central hub of a metropolitan area of over 1.1 million, the Birmingham is the largest city and the economic center of the State of Alabama. Birmingham offers an array of advantages that make it a perfect place to start or grow your career.Today’s Birmingham serves as an economic, cultural, and societal leader for the Southeast. It is home to world-class universities and medical research facilities and professionals, a critically-acclaimed culinary arts scene bursting with eclectic restaurants, a thriving arts community, a diverse range of local music venues and events, national and international sports and athletic competitions, and a progressive business climate with a strong entrepreneurial spirt and a devotion to social justice.Sitting in the foothills of the Appalachian Mountains, Birmingham also provides an abundance of natural and scenic wonders, beautiful parks, hiking and biking trails, and mild weather to complement virtually any lifestyle or adventure.Birmingham provides these amenities, along with a robust, diverse and inclusive lifestyle, all while remaining as one of the most affordable cities to live in the nation. A Career with the City of Birmingham With the motto of Putting People First, the City of Birmingham works to ensure employees and the citizens of Birmingham are the number one priority.Employment with the City provides an opportunity to work in an environment that fosters a culture of teamwork and community, supports equity and justice, promotes employee growth and development, and encourages individualism, while also emphasizing accountability to fellow coworkers and the community.Putting People First also means that, as an employer, the City of Birmingham strives to provide and maintain a highly competitive compensation structure, excellent health and medical benefits, and a strong and secure retirement and pension plan, along with other employee wellness benefits and programs.Working with the City of Birmingham provides not only the opportunity for a productive and secure career, but also a career that provides meaning and the opportunity to truly make a difference. The ideal candidate will possess many of the following qualifications: Project Management Professional Certification. Bachelor's degree in Computer Science. To be considered for qualified for the position, a candidate must possess the following minimum qualifications : Experience in Project Management (e.g., SDLC - SCRUM, AGILE, Waterfall etc.) involving managing large projects on a major system or enterprise entity for multiple applications. Experience debugging and developing code within a .NET environment (e.g., VB, C#, C+). Experience using SQL, t-SQL, or similar relational database for data extraction and querying for reporting purposes. Experience developing reports and dashboards using SQL Server Report Service (SSRS) or Business Intelligence (BI). Experience using code source control platforms (e.g., Visual Studio, Aqua Studio, or similar programming tools). Job Duties Typical Senior Systems Analyst job duties include, but are not necessarily limited to: Analyzes and monitors system applications, programs, and/or databases by reviewing computer codes, scripts, or programming languages (e.g., ASP.Net, Java, C#, SQL, Python, etc.) in order to provide system documentation, identify programming/coding errors, and enhance system and application performance and usability. Serves as an administrator for various applications or programs by providing user support, installing system or application updates, and managing user access rights. Designs, develops, and modifies system applications, programs, and/or databases by editing, updating, and writing computer code or scripts using various programming languages (e.g., ASP.Net, Java, C# SQL, Python, etc.) after meeting with users in order to meet specific user, department, or jurisdiction application, system, or programming needs and requirements. Creates, updates, or modifies system documentation and user guides for applications by reviewing reference materials, testing system application and functionality, and assessing users’ needs in order to provide users with reference materials. Determines IT needs, requirements, options, and solutions through interviews, observations, analysis, and research in order to ensure efficient workflow and processes using available resources. Assists programmers, analysts, or other personnel in reviewing work, answering technical questions, mentoring, and helping to resolve personnel or technical issues. Serves as project manager on various system or application designs, implementations, updates, and integrations by coordinating projects with vendors, users, and technical staff in order to implement software updates, resolve application and technical issues, and lay out project planning, execution, monitoring, and completion. Serves as project manager on various system or application designs, implementations, updates, and/or integrations by acting as a team leader of technical personnel (e.g., System Analysts, Programmers, etc.), in order to resolve technical issues and lay out project planning, execution, monitoring, and completion. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. Conducts training to provide knowledge and understanding of work processes to ensure compliance with procedures and standards. Provides user support for installations of system and application updates and manages user access rights for user systems. Compensation & Benefits Salary range: $70,616 - $109,532 (starting salary is commensurate with education and experience) Flexible work arrangements including remote/telework options for up to two days per week and alternative work schedules (e.g., four 10-hour days). Such flexible work arrangements must be approved by the Department Director. A City-sponsored pension retirement plan. The City of Birmingham provides a Tier 3 a“defined benefit” plan where employee retirement payments are computed using a formula that considers several factors, such as length of employment and salary history. Excellent medical insurance with employee monthly contribution as low as $32.50/month Dental insurance Vision insurance Behavioral health plan Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, Whole Life Insurance, and Short-term Disability options Paid vacation and sick leave Generous holiday schedule Membership and admission benefits for City attractions such as the Birmingham Zoo, Birmingham Museum of Art, Southern Museum of Flight, and more. Website: To learn more about the City of Birmingham, please visit www.birminghamal.gov . COMPETENCIES: Adaptability & Flexibility. Learning & Memory. Mathematical & Statistical Skills. Oral Communication & Comprehension. Planning & Organizing. Problem Solving & Decision Making. Researching & Referencing. Self-Management & Initiative. Teamwork & Interpersonal. Technical & Job-Specific Knowledge. Technical Skills. Training & Facilitation. Written Communication & Comprehension. CRITICAL KNOWLEDGE: Knowledge of client server and network based applications protocols. Knowledge of computer languages in a distributed or client server environment. Knowledge of computer systems including design, construction, and operation. Knowledge of database construction, development and maintenance using software (e.g., MS SQL Server, MS Access, Oracle). Knowledge of formal procedures for project management and reporting tools. Knowledge of Object Oriented programming methods(e.g., Visual basic, .NET, Java, etc.). Knowledge of relational and/or hierarchical databases (e.g., MSSQL, Oracle, IMS, DMSII, etc.) and their operations. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time. SPECIAL ACCOMMODATIONS Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: http://www.pbjcal.org/ AN EQUAL OPPORTUNITY EMPLOYER The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.
Dec 19, 2022
Full Time
ATTENTION Merit System Employees: Do not apply through this site. If you are a current Merit System employee, please click HERE to log into the internal career site. Grade 31 Click HERE for Salary Ranges CLOSE DATE 12/31/2023 SUMMARY The City of Birmingham is looking for a well-qualified, motivated Senior Systems Analyst to assist in the technical and high level activities of the Engineering Systems Support/IMS Enterprise System Division. Learn more about Birmingham, the position, and the tremendous benefits of being a part of the City of Birmingham team below. About the Position Senior Systems Analysts analyze, design, and implement information systems by reviewing user requirements, workflow, and procedures in order to automate or improve existing systems or programs. Senior Systems Analysts is a technical position performing high level activities. Incumbents in this job class perform more complex tasks than those performed by Systems Analysts. Incumbents may review and recommend commercially available software and create application programming interfaces (APIs) to perform modifications by writing scripts, editing code, or updating databases. Senior Systems Analysts are generally expected to manage Systems Analysts, programmers, and technical staff, typically acting as team leads or project managers for various IT and computer application initiatives by either coordinating with vendors or users. Senior Systems Analysts work in an office setting with minor physical tasks. About Birmingham Adorning the name “The Magic City,” Birmingham, Alabama is a vibrant place of outstanding communities and unlimited potential.Consisting of a population of over 200,000 and serving as the central hub of a metropolitan area of over 1.1 million, the Birmingham is the largest city and the economic center of the State of Alabama. Birmingham offers an array of advantages that make it a perfect place to start or grow your career.Today’s Birmingham serves as an economic, cultural, and societal leader for the Southeast. It is home to world-class universities and medical research facilities and professionals, a critically-acclaimed culinary arts scene bursting with eclectic restaurants, a thriving arts community, a diverse range of local music venues and events, national and international sports and athletic competitions, and a progressive business climate with a strong entrepreneurial spirt and a devotion to social justice.Sitting in the foothills of the Appalachian Mountains, Birmingham also provides an abundance of natural and scenic wonders, beautiful parks, hiking and biking trails, and mild weather to complement virtually any lifestyle or adventure.Birmingham provides these amenities, along with a robust, diverse and inclusive lifestyle, all while remaining as one of the most affordable cities to live in the nation. A Career with the City of Birmingham With the motto of Putting People First, the City of Birmingham works to ensure employees and the citizens of Birmingham are the number one priority.Employment with the City provides an opportunity to work in an environment that fosters a culture of teamwork and community, supports equity and justice, promotes employee growth and development, and encourages individualism, while also emphasizing accountability to fellow coworkers and the community.Putting People First also means that, as an employer, the City of Birmingham strives to provide and maintain a highly competitive compensation structure, excellent health and medical benefits, and a strong and secure retirement and pension plan, along with other employee wellness benefits and programs.Working with the City of Birmingham provides not only the opportunity for a productive and secure career, but also a career that provides meaning and the opportunity to truly make a difference. The ideal candidate will possess many of the following qualifications: Project Management Professional Certification. Bachelor's degree in Computer Science. To be considered for qualified for the position, a candidate must possess the following minimum qualifications : Experience in Project Management (e.g., SDLC - SCRUM, AGILE, Waterfall etc.) involving managing large projects on a major system or enterprise entity for multiple applications. Experience debugging and developing code within a .NET environment (e.g., VB, C#, C+). Experience using SQL, t-SQL, or similar relational database for data extraction and querying for reporting purposes. Experience developing reports and dashboards using SQL Server Report Service (SSRS) or Business Intelligence (BI). Experience using code source control platforms (e.g., Visual Studio, Aqua Studio, or similar programming tools). Job Duties Typical Senior Systems Analyst job duties include, but are not necessarily limited to: Analyzes and monitors system applications, programs, and/or databases by reviewing computer codes, scripts, or programming languages (e.g., ASP.Net, Java, C#, SQL, Python, etc.) in order to provide system documentation, identify programming/coding errors, and enhance system and application performance and usability. Serves as an administrator for various applications or programs by providing user support, installing system or application updates, and managing user access rights. Designs, develops, and modifies system applications, programs, and/or databases by editing, updating, and writing computer code or scripts using various programming languages (e.g., ASP.Net, Java, C# SQL, Python, etc.) after meeting with users in order to meet specific user, department, or jurisdiction application, system, or programming needs and requirements. Creates, updates, or modifies system documentation and user guides for applications by reviewing reference materials, testing system application and functionality, and assessing users’ needs in order to provide users with reference materials. Determines IT needs, requirements, options, and solutions through interviews, observations, analysis, and research in order to ensure efficient workflow and processes using available resources. Assists programmers, analysts, or other personnel in reviewing work, answering technical questions, mentoring, and helping to resolve personnel or technical issues. Serves as project manager on various system or application designs, implementations, updates, and integrations by coordinating projects with vendors, users, and technical staff in order to implement software updates, resolve application and technical issues, and lay out project planning, execution, monitoring, and completion. Serves as project manager on various system or application designs, implementations, updates, and/or integrations by acting as a team leader of technical personnel (e.g., System Analysts, Programmers, etc.), in order to resolve technical issues and lay out project planning, execution, monitoring, and completion. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. Conducts training to provide knowledge and understanding of work processes to ensure compliance with procedures and standards. Provides user support for installations of system and application updates and manages user access rights for user systems. Compensation & Benefits Salary range: $70,616 - $109,532 (starting salary is commensurate with education and experience) Flexible work arrangements including remote/telework options for up to two days per week and alternative work schedules (e.g., four 10-hour days). Such flexible work arrangements must be approved by the Department Director. A City-sponsored pension retirement plan. The City of Birmingham provides a Tier 3 a“defined benefit” plan where employee retirement payments are computed using a formula that considers several factors, such as length of employment and salary history. Excellent medical insurance with employee monthly contribution as low as $32.50/month Dental insurance Vision insurance Behavioral health plan Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, Whole Life Insurance, and Short-term Disability options Paid vacation and sick leave Generous holiday schedule Membership and admission benefits for City attractions such as the Birmingham Zoo, Birmingham Museum of Art, Southern Museum of Flight, and more. Website: To learn more about the City of Birmingham, please visit www.birminghamal.gov . COMPETENCIES: Adaptability & Flexibility. Learning & Memory. Mathematical & Statistical Skills. Oral Communication & Comprehension. Planning & Organizing. Problem Solving & Decision Making. Researching & Referencing. Self-Management & Initiative. Teamwork & Interpersonal. Technical & Job-Specific Knowledge. Technical Skills. Training & Facilitation. Written Communication & Comprehension. CRITICAL KNOWLEDGE: Knowledge of client server and network based applications protocols. Knowledge of computer languages in a distributed or client server environment. Knowledge of computer systems including design, construction, and operation. Knowledge of database construction, development and maintenance using software (e.g., MS SQL Server, MS Access, Oracle). Knowledge of formal procedures for project management and reporting tools. Knowledge of Object Oriented programming methods(e.g., Visual basic, .NET, Java, etc.). Knowledge of relational and/or hierarchical databases (e.g., MSSQL, Oracle, IMS, DMSII, etc.) and their operations. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time. SPECIAL ACCOMMODATIONS Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: http://www.pbjcal.org/ AN EQUAL OPPORTUNITY EMPLOYER The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.