Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SOCIAL SERVICES SUPERVISOR I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 PM (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment will establish an open eligible list to fill current and future Social Services Supervisor I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Depending on the assignment, the Social Services Supervisor I will perform responsibilities which may include but are not limited to: Supervises multiple staff which may include but are not limited to Eligibility Supervisors, Social Worker I/II, Senior Accounting Assistants, Office Technicians, Employment and Eligibility Specialists, Eligibility Technicians, Group Counselors, and Staff Nurses Provides high-level staff support for training, resource development, and policy development; parent/child visitation and direct care of children/youth at county shelter; and continuous quality improvement/quality assurance, systems troubleshooting, development, and support, and program compliance Supervises a section of a department, or manages/leads one or more programs within SSA Applies Federal, State and County regulations and policies pertaining to different social services programs Direct contact with general public, students, community partners, and County Agencies. and provides assistance with various inquiries and community events Performs as a first or second level supervisor depending on the department needs Leads agency workgroups, completes special projects, and attends meeting/conferences with State and County representatives Makes administrative suggestions/recommendations, develops and/or improves processes, including policies and procedures Ensures program compliance by performing quality assurance/quality control reviews to ensure all applicable federal and state regulations, and county policies and procedures are followed Creates and reviews various resources, training material, and desk guides as needed Collaborates with internal and external partners to ensure policy and procedural understanding Implements broad program objectives and be accountable for overall results in respective area of responsibility Makes independent decisions for the program, including a high degree of independent judgment and problem solving of complex operational and program issues Collaborates with State and County partners to advance key initiatives, system changes, and projects Represents the agency position in State and County Hearings and makes impartial decision in County Hearings Commutes to various office locations including, but not limited to, Anaheim, Cypress, Garden Grove Santa Ana, Orange, and Laguna Hills or may work remotely Conduct in-person presentations and webinars as needed Works in a fast paced, interactive environment Work Hours/Schedule: The work hours/schedule vary from 7:00 a.m. to 5:30 p.m. Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience and/or training with a strong foundational knowledge of Social Services Agency programs. The ideal candidate will also have knowledge, skills, and abilities which would demonstrate the following competencies: Technical Knowledge of SSA Administrative policies and procedures, mission and goals, and pertinent Memorandum of Understanding (MOU), including regulations and other operational plans Policies and procedures as set by the State, Federal and County Population to be served and the needs of that population Social work case management principles, techniques and practices Evaluate and make assessments of social work/program based-case files Technical Experience Engages in program projects, researches and provides recommendations to improve program services Leads a project team or workgroup resulting in successful outcomes Reviews and confers with staff regarding caseload management necessary to deliver client services Utilizes Microsoft Word, Excel, Outlook, Power Point and Teams proficiently and stays current with other computer systems Composes reports and prepares statistics relative to the work Prepares, develops and reviews training materials and conducts presentations Experience using major systems such as CWS/CMS or eligibility determination systems Reviews and analyzes pertinent information from reports, systems and/or case files to ensure program compliance Develops policies and procedures pertaining to social services programs Experience supporting various community outreach efforts Promotes sustainable changes in service delivery and practice to improve the quality of social services Serves clients who are in need of social services including those who have mental illness, complex health/social and psycho-social needs and those who have communicable diseases Ensures delivery of services in accordance with agency and State policies, rules and regulations Implements Federal, State and County policies and procedures and represents the County at State hearings Leadership/ Supervision Plans, assigns, and monitors staff workloads Establishes expectations and provides clear direction to staff to meet agency goals and objectives Coaches and inspires staff to be result-oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Identifies and ensures staff development and training needs are met Fosters a supportive working environment for maintaining the integrity of Agency operations and delivering responsive and quality services Develop plans for employees to gain necessary knowledge, skills, and abilities to successfully perform their duties Provides feedback and assists - staff with improving work performance and addresses discipline problems as needed Addresses personnel issues in accordance with the guidelines established by Human Resource Services Collaborates with agency, County and State on initiatives to represent Orange County's interests Communication Skills Prepares and presents information verbally and in writing on topics related to operational issues, staff productivity and performance standards Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues Listens effectively and presents ideas and complex materials concisely, clearly and logically Encourages open and productive communication Critical Thinking/ Problem Solving Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data and recommends alternatives for problem resolution Teamwork/ Collaboration Works collaboratively as a member in a team setting to provide services for clients and families Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully and responsibly with clients and families, County employees, partner agencies and the community Effectively employs cultural diversity competence when communicating with internal and external customers Works collaboratively as a member of a team to provide services for clients and families MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Social Services Supervisor I. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Please click here to view the Physical and Mental Requirements and Environmental and Working Conditions for Social Services Supervisor I . SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
CAREER DESCRIPTION SOCIAL SERVICES SUPERVISOR I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 PM (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment will establish an open eligible list to fill current and future Social Services Supervisor I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Depending on the assignment, the Social Services Supervisor I will perform responsibilities which may include but are not limited to: Supervises multiple staff which may include but are not limited to Eligibility Supervisors, Social Worker I/II, Senior Accounting Assistants, Office Technicians, Employment and Eligibility Specialists, Eligibility Technicians, Group Counselors, and Staff Nurses Provides high-level staff support for training, resource development, and policy development; parent/child visitation and direct care of children/youth at county shelter; and continuous quality improvement/quality assurance, systems troubleshooting, development, and support, and program compliance Supervises a section of a department, or manages/leads one or more programs within SSA Applies Federal, State and County regulations and policies pertaining to different social services programs Direct contact with general public, students, community partners, and County Agencies. and provides assistance with various inquiries and community events Performs as a first or second level supervisor depending on the department needs Leads agency workgroups, completes special projects, and attends meeting/conferences with State and County representatives Makes administrative suggestions/recommendations, develops and/or improves processes, including policies and procedures Ensures program compliance by performing quality assurance/quality control reviews to ensure all applicable federal and state regulations, and county policies and procedures are followed Creates and reviews various resources, training material, and desk guides as needed Collaborates with internal and external partners to ensure policy and procedural understanding Implements broad program objectives and be accountable for overall results in respective area of responsibility Makes independent decisions for the program, including a high degree of independent judgment and problem solving of complex operational and program issues Collaborates with State and County partners to advance key initiatives, system changes, and projects Represents the agency position in State and County Hearings and makes impartial decision in County Hearings Commutes to various office locations including, but not limited to, Anaheim, Cypress, Garden Grove Santa Ana, Orange, and Laguna Hills or may work remotely Conduct in-person presentations and webinars as needed Works in a fast paced, interactive environment Work Hours/Schedule: The work hours/schedule vary from 7:00 a.m. to 5:30 p.m. Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience and/or training with a strong foundational knowledge of Social Services Agency programs. The ideal candidate will also have knowledge, skills, and abilities which would demonstrate the following competencies: Technical Knowledge of SSA Administrative policies and procedures, mission and goals, and pertinent Memorandum of Understanding (MOU), including regulations and other operational plans Policies and procedures as set by the State, Federal and County Population to be served and the needs of that population Social work case management principles, techniques and practices Evaluate and make assessments of social work/program based-case files Technical Experience Engages in program projects, researches and provides recommendations to improve program services Leads a project team or workgroup resulting in successful outcomes Reviews and confers with staff regarding caseload management necessary to deliver client services Utilizes Microsoft Word, Excel, Outlook, Power Point and Teams proficiently and stays current with other computer systems Composes reports and prepares statistics relative to the work Prepares, develops and reviews training materials and conducts presentations Experience using major systems such as CWS/CMS or eligibility determination systems Reviews and analyzes pertinent information from reports, systems and/or case files to ensure program compliance Develops policies and procedures pertaining to social services programs Experience supporting various community outreach efforts Promotes sustainable changes in service delivery and practice to improve the quality of social services Serves clients who are in need of social services including those who have mental illness, complex health/social and psycho-social needs and those who have communicable diseases Ensures delivery of services in accordance with agency and State policies, rules and regulations Implements Federal, State and County policies and procedures and represents the County at State hearings Leadership/ Supervision Plans, assigns, and monitors staff workloads Establishes expectations and provides clear direction to staff to meet agency goals and objectives Coaches and inspires staff to be result-oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Identifies and ensures staff development and training needs are met Fosters a supportive working environment for maintaining the integrity of Agency operations and delivering responsive and quality services Develop plans for employees to gain necessary knowledge, skills, and abilities to successfully perform their duties Provides feedback and assists - staff with improving work performance and addresses discipline problems as needed Addresses personnel issues in accordance with the guidelines established by Human Resource Services Collaborates with agency, County and State on initiatives to represent Orange County's interests Communication Skills Prepares and presents information verbally and in writing on topics related to operational issues, staff productivity and performance standards Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues Listens effectively and presents ideas and complex materials concisely, clearly and logically Encourages open and productive communication Critical Thinking/ Problem Solving Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data and recommends alternatives for problem resolution Teamwork/ Collaboration Works collaboratively as a member in a team setting to provide services for clients and families Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully and responsibly with clients and families, County employees, partner agencies and the community Effectively employs cultural diversity competence when communicating with internal and external customers Works collaboratively as a member of a team to provide services for clients and families MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Social Services Supervisor I. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Please click here to view the Physical and Mental Requirements and Environmental and Working Conditions for Social Services Supervisor I . SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, and three (3) years experience related to janitorial or grounds keeping services, at least one (1) year of which includes crew experience. One (1) year of additional experience may substitute for one (1) year of High School, up to a maximum of four (4) years substitution. Licenses and Certifications Required: If assigned to operate vehicles, must possess the appropriate Texas Driver's License for those vehicles. Notes to Applicants Purpose: Under direction of Bridge Site Supervisor, performs as Lead for custodial and maintenance operations of Bridge Shelter facility; Performs minor building maintenance and repairs; Observes and enforces department/facility safety and operational policies and procedures; Keeps records/logs of custodial and maintenance activities; Assigns duties and coordinates with other bridge shelter staff and contracted services staff. Driving Requirement: This position requires a valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. APH Information: This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. When completing the City of Austin employment application: A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. A résumé is also required but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH worksite - including parking lots, garages, or in any personal vehicle located on the premises. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Pay Range $21.50 per hour flat rate Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 10/09/2023 Type of Posting External Department Austin Public Health Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Professional Location 7400 IH 35 Preferred Qualifications Preferred Experience: Experience completing tasks with strong attention to detail. Under minimal supervision, maintain a high level of performance and follow through on responsibilities. Ability to lead others with respect and integrity. Ability to establish and maintain good working relationships with other city employees and the public. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs, assigns and inspects ground maintenance including mowing, raking and mulching leaves, irrigation systems and water consumption. Performs and assigns minor building maintenance and repair. Performs and assigns custodial duties of restrooms, buildings and recreation areas. Coordinates crew work with other crews and groups of City employees or contractors. Prepares and dismantles exhibit halls and ballrooms for events. Performs routine administrative duties. Checks, cleans, and services equipment. Performs and oversees minor construction including erecting partitions, building or tearing down walls, painting, building and/or erecting storage sheds. Responds to citizen complaints. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Fills in for supervisor in his or her absence. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of or ability to learn janitorial or grounds keeping processes, policies, and procedures within the City Department in which assigned. Knowledge of equipment and vehicles used in Building and Grounds services. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple projects and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a High School Diploma or GED, and three (3) years experience related to janitorial or grounds keeping services, at least one (1) year of which includes crew experience. One (1) year of additional related experience may substitute for one (1) year of High School, up to a maximum of four (4) years substitution. Do you meet these qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a valid Texas Class Driver License. Do you have a valid Texas Class Driver License or if selected for this position, do you have the ability to acquire a by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the question above, please describe your experience. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Aug 25, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, and three (3) years experience related to janitorial or grounds keeping services, at least one (1) year of which includes crew experience. One (1) year of additional experience may substitute for one (1) year of High School, up to a maximum of four (4) years substitution. Licenses and Certifications Required: If assigned to operate vehicles, must possess the appropriate Texas Driver's License for those vehicles. Notes to Applicants Purpose: Under direction of Bridge Site Supervisor, performs as Lead for custodial and maintenance operations of Bridge Shelter facility; Performs minor building maintenance and repairs; Observes and enforces department/facility safety and operational policies and procedures; Keeps records/logs of custodial and maintenance activities; Assigns duties and coordinates with other bridge shelter staff and contracted services staff. Driving Requirement: This position requires a valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. APH Information: This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. When completing the City of Austin employment application: A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. A résumé is also required but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH worksite - including parking lots, garages, or in any personal vehicle located on the premises. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Pay Range $21.50 per hour flat rate Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 10/09/2023 Type of Posting External Department Austin Public Health Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Professional Location 7400 IH 35 Preferred Qualifications Preferred Experience: Experience completing tasks with strong attention to detail. Under minimal supervision, maintain a high level of performance and follow through on responsibilities. Ability to lead others with respect and integrity. Ability to establish and maintain good working relationships with other city employees and the public. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs, assigns and inspects ground maintenance including mowing, raking and mulching leaves, irrigation systems and water consumption. Performs and assigns minor building maintenance and repair. Performs and assigns custodial duties of restrooms, buildings and recreation areas. Coordinates crew work with other crews and groups of City employees or contractors. Prepares and dismantles exhibit halls and ballrooms for events. Performs routine administrative duties. Checks, cleans, and services equipment. Performs and oversees minor construction including erecting partitions, building or tearing down walls, painting, building and/or erecting storage sheds. Responds to citizen complaints. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Fills in for supervisor in his or her absence. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of or ability to learn janitorial or grounds keeping processes, policies, and procedures within the City Department in which assigned. Knowledge of equipment and vehicles used in Building and Grounds services. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple projects and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a High School Diploma or GED, and three (3) years experience related to janitorial or grounds keeping services, at least one (1) year of which includes crew experience. One (1) year of additional related experience may substitute for one (1) year of High School, up to a maximum of four (4) years substitution. Do you meet these qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a valid Texas Class Driver License. Do you have a valid Texas Class Driver License or if selected for this position, do you have the ability to acquire a by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the question above, please describe your experience. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Aug 24, 2023
Full Time
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
City of Henderson, NV
Henderson, Nevada, United States
Position Overview *This posting is open to the first 150 qualified applications received by the Human Resources Department and will close without notice once that limit has been reached. The City of Henderson announces an examination to create a Consideration for Hire List for the part-time classification of Police Administrative Specialist I. The Consideration for Hire List may be utilized to fill vacancies for this classification within any assignment area in the Police department for up to one (1) year. Under direct supervision, performs a variety of office and support functions for a department, division, unit, or a senior staff member; and performs related duties as assigned. Position Information: This part-time position does not qualify for employer-paid benefits, wage increases, or union representation. The Consideration for Hire List established by this recruitment may be utilized to fill vacancies for both PERS-eligible and Non-PERS-eligible positions. Information pertaining to the PERS eligibility status will be shared with candidates during the interview process. This position may work between 19 - 29 hours per week. Current Vacancy Areas: (1) Animal Control Unit - Henderson Animal Shelter Work schedule is a maximum of 19 hours per week and will consist of two work days a week; one of them being a Saturday. The person working in this position will need to be prepared to experience noise, animal dander/allergens, odors, and other typical environmental factors common to an animal shelter or care facility. A candidate that possesses experience working in a front reception area with a high volume of customer service is ideal for this opportunity. (1) Records Division - East Police Station Work schedule is a maximum of 19 hours per week and may be completed during business hours Monday through Thursday from 07:00 a.m. to 5:00 p.m. as agreed upon by the employee and supervisor. The position supports the Records Section of the Henderson Police Department and includes ordering office supplies, preparing invoices for payment, keeping management apprised of budgetary information, attending budgetary meetings, as well as reading, preparing, redacting, and uploading police reports. Customer service over the phone and in-person and other general clerical duties as assigned. (1) Special Programs and Services - Office area in Downstairs Henderson Municipal Court Work schedule is a maximum of 19 hours per week and will consist of two work days a week (Monday through Thursday) as agreed upon by the employee and supervisor. The position supports the Special Programs and Services section of the Henderson Police Department and includes working a front-facing customer window to take payments, answer questions, and perform other general clerical duties as assigned. Click here to familiarize yourself with the job and its physical requirements. Click here to learn more about the Henderson Police Department Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school or equivalent. One (1) year of general full-time clerical experience. Sufficient keyboarding skills of 40 net words per minute. Must obtain certification in JLink, National Crime Information Center (NCIC), Shared Computer Operations for Protection and Enforcement (SCOPE) and Law Enforcement Records Management System (RMS) and maintain annual re-training and certification. Must pass a nationwide fingerprint-based record check, and a wants/warrants check. Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment. Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application TYPING REQUIREMENTS: This position requires candidates to type 40 words per minute. Candidates will be required to complete an online typing test to verify that they meet the minimum typing requirements listed in the job description. All candidates with complete applications and that meet minimum qualifications will be sent an email with a link to the typing test. This test must be completed by the date/time listed in the notice/invite. Candidates who successfully complete and pass the online typing test will be moved to the next step in the assessment process. Since this online typing test is un-proctored, candidates will be required to validate their typing test (retest) in a proctored environment during the skills test and will be required to pass the typing portion based on the number of net words per minute (WPM) listed in the minimum qualifications on the job description. Candidates must pass both the online and in-person typing tests in order to move forward in the recruitment process. ASSESSMENT DATES: Preliminary Typing Test - Online (Pass/Fail): After closing date/time of job announcement (Qualified Candidates) Written Examination +Typing Test Validation* (Weighted 100%): Date(s) to be Determined (Qualified Candidates who have passed the preliminary typing test) *Candidates will be required to pass the typing portion of the written examination based on the number of net words per minute (WPM) listed in the minimum qualifications. There are free practice typing tests online if you would like to gauge your speed and practice prior to the assessment date. However, you must pass the test we administer, and we will utilize the score you receive from our exam. Selection Interview - Date(s) to be Determined (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above, and on dates yet to be determined . All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring an accommodation to contact the Human Resources Department (preferably in writing) at the time of application. IMPORTANT : Appointment is subject to the successful and timely completion of a post-offer pre-employment background investigation, polygraph examination, medical/physical examination, and drug and alcohol test. Please see the job description to view the physical requirements of the job . As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. CITY OF HENDERSON, NEVADA Teamsters Contract Benefits Summary INSURANCE Health Insurance: Medical, Prescription, Dental, Vision. Employer paid Long Term Disability. Employer paid Term Life Insurance - $75,000 Life Insurance on employee. Employee Assistance Program. Medicare - Employee and City each pay 1.45%. RETIREMENT Employer paid Membership in the State of Nevada Public Employees Retirement System (PERS). No Social Security tax on employee's wages. Retirement Health Savings (RHS) program. UNIFORM ALLOWANCE: The City provides a clothing and personal effects allowance for employees required to wear a uniform. A shoe allowance is provided on an annual basis to those employees required to wear safety shoes. PAID LEAVE Vacation Employee credited with 19 hours of annual leave at the end of the first six (6) months of employment. Annual leave will accrue from month 7 to month 12 at 3.167 hours per month (total 38 hours first year of employment). Accrued at 9.5 hours per month after first year through fifth year; 12.67 hours per month sixth through twelfth year; 15.83 hours per month upon completion of twelfth year and beyond. Sick Leave Accrued at 9.5 hoursper month from date of hire. Bereavement Leave Three consecutive days of leave, with pay, per occurrence, to attend funeral for immediate family member; increasedto one work week when funeral is held 400 statute miles or more from City of Henderson. Holidays 12 paid holidays per year. Two (2) floating holidays per year. WORK WEEK Four day, 9.5 hour work day, 38 hour work week. Three day, 12 hour work day, 38 hour work week for certain positions. VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401A Deferred Compensation Plan (new/re-hired employees only) IRC125 Plan Flexible Benefits Plan Cancer/Catastrophic Illness, Accident, Short Term Disability Insurance Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection Employee Network Membership Revised 07/18 Closing Date/Time: 10/12/2023 3:00 PM Pacific
Sep 29, 2023
Part Time
Position Overview *This posting is open to the first 150 qualified applications received by the Human Resources Department and will close without notice once that limit has been reached. The City of Henderson announces an examination to create a Consideration for Hire List for the part-time classification of Police Administrative Specialist I. The Consideration for Hire List may be utilized to fill vacancies for this classification within any assignment area in the Police department for up to one (1) year. Under direct supervision, performs a variety of office and support functions for a department, division, unit, or a senior staff member; and performs related duties as assigned. Position Information: This part-time position does not qualify for employer-paid benefits, wage increases, or union representation. The Consideration for Hire List established by this recruitment may be utilized to fill vacancies for both PERS-eligible and Non-PERS-eligible positions. Information pertaining to the PERS eligibility status will be shared with candidates during the interview process. This position may work between 19 - 29 hours per week. Current Vacancy Areas: (1) Animal Control Unit - Henderson Animal Shelter Work schedule is a maximum of 19 hours per week and will consist of two work days a week; one of them being a Saturday. The person working in this position will need to be prepared to experience noise, animal dander/allergens, odors, and other typical environmental factors common to an animal shelter or care facility. A candidate that possesses experience working in a front reception area with a high volume of customer service is ideal for this opportunity. (1) Records Division - East Police Station Work schedule is a maximum of 19 hours per week and may be completed during business hours Monday through Thursday from 07:00 a.m. to 5:00 p.m. as agreed upon by the employee and supervisor. The position supports the Records Section of the Henderson Police Department and includes ordering office supplies, preparing invoices for payment, keeping management apprised of budgetary information, attending budgetary meetings, as well as reading, preparing, redacting, and uploading police reports. Customer service over the phone and in-person and other general clerical duties as assigned. (1) Special Programs and Services - Office area in Downstairs Henderson Municipal Court Work schedule is a maximum of 19 hours per week and will consist of two work days a week (Monday through Thursday) as agreed upon by the employee and supervisor. The position supports the Special Programs and Services section of the Henderson Police Department and includes working a front-facing customer window to take payments, answer questions, and perform other general clerical duties as assigned. Click here to familiarize yourself with the job and its physical requirements. Click here to learn more about the Henderson Police Department Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school or equivalent. One (1) year of general full-time clerical experience. Sufficient keyboarding skills of 40 net words per minute. Must obtain certification in JLink, National Crime Information Center (NCIC), Shared Computer Operations for Protection and Enforcement (SCOPE) and Law Enforcement Records Management System (RMS) and maintain annual re-training and certification. Must pass a nationwide fingerprint-based record check, and a wants/warrants check. Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment. Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application TYPING REQUIREMENTS: This position requires candidates to type 40 words per minute. Candidates will be required to complete an online typing test to verify that they meet the minimum typing requirements listed in the job description. All candidates with complete applications and that meet minimum qualifications will be sent an email with a link to the typing test. This test must be completed by the date/time listed in the notice/invite. Candidates who successfully complete and pass the online typing test will be moved to the next step in the assessment process. Since this online typing test is un-proctored, candidates will be required to validate their typing test (retest) in a proctored environment during the skills test and will be required to pass the typing portion based on the number of net words per minute (WPM) listed in the minimum qualifications on the job description. Candidates must pass both the online and in-person typing tests in order to move forward in the recruitment process. ASSESSMENT DATES: Preliminary Typing Test - Online (Pass/Fail): After closing date/time of job announcement (Qualified Candidates) Written Examination +Typing Test Validation* (Weighted 100%): Date(s) to be Determined (Qualified Candidates who have passed the preliminary typing test) *Candidates will be required to pass the typing portion of the written examination based on the number of net words per minute (WPM) listed in the minimum qualifications. There are free practice typing tests online if you would like to gauge your speed and practice prior to the assessment date. However, you must pass the test we administer, and we will utilize the score you receive from our exam. Selection Interview - Date(s) to be Determined (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above, and on dates yet to be determined . All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring an accommodation to contact the Human Resources Department (preferably in writing) at the time of application. IMPORTANT : Appointment is subject to the successful and timely completion of a post-offer pre-employment background investigation, polygraph examination, medical/physical examination, and drug and alcohol test. Please see the job description to view the physical requirements of the job . As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. CITY OF HENDERSON, NEVADA Teamsters Contract Benefits Summary INSURANCE Health Insurance: Medical, Prescription, Dental, Vision. Employer paid Long Term Disability. Employer paid Term Life Insurance - $75,000 Life Insurance on employee. Employee Assistance Program. Medicare - Employee and City each pay 1.45%. RETIREMENT Employer paid Membership in the State of Nevada Public Employees Retirement System (PERS). No Social Security tax on employee's wages. Retirement Health Savings (RHS) program. UNIFORM ALLOWANCE: The City provides a clothing and personal effects allowance for employees required to wear a uniform. A shoe allowance is provided on an annual basis to those employees required to wear safety shoes. PAID LEAVE Vacation Employee credited with 19 hours of annual leave at the end of the first six (6) months of employment. Annual leave will accrue from month 7 to month 12 at 3.167 hours per month (total 38 hours first year of employment). Accrued at 9.5 hours per month after first year through fifth year; 12.67 hours per month sixth through twelfth year; 15.83 hours per month upon completion of twelfth year and beyond. Sick Leave Accrued at 9.5 hoursper month from date of hire. Bereavement Leave Three consecutive days of leave, with pay, per occurrence, to attend funeral for immediate family member; increasedto one work week when funeral is held 400 statute miles or more from City of Henderson. Holidays 12 paid holidays per year. Two (2) floating holidays per year. WORK WEEK Four day, 9.5 hour work day, 38 hour work week. Three day, 12 hour work day, 38 hour work week for certain positions. VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401A Deferred Compensation Plan (new/re-hired employees only) IRC125 Plan Flexible Benefits Plan Cancer/Catastrophic Illness, Accident, Short Term Disability Insurance Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection Employee Network Membership Revised 07/18 Closing Date/Time: 10/12/2023 3:00 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description This recruitment is to fill a vacancy and establish a list for future vacancies. Sheriff Service Technician I: $18.72 - $22.75 Sheriff Service Technician II: $20.61 - $25.04 Sheriff Service Technician III: $23.39 - $28.41 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Aug 24, 2023
Full Time
Position Description This recruitment is to fill a vacancy and establish a list for future vacancies. Sheriff Service Technician I: $18.72 - $22.75 Sheriff Service Technician II: $20.61 - $25.04 Sheriff Service Technician III: $23.39 - $28.41 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Introduction This examination is being given to fill several vacancies within the Human Services Agency and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Employees may promote within their own position to the next level in the Social Worker series once they meet the minimum qualifications and the promotional requirements set forth by the County's Civil Service Rules. The following incentives and bonuses may beavailable for eligible new hires.Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Effective July 1, 2024, all employees shall receive a Cost of Living Adjustment of 4% of base salary. Effective July 14, 2025, all employees shall receive a Cost of Living Adjustment of 3% of base salary. The Human Services Agency (HSA) provides State and Federally mandated public assistance and a variety of social service programs for the citizens of San Joaquin County. Programs include: California Work Opportunity and Responsibility to Kids (CalWORKS), Foster Care, CalFresh, General Assistance, Medi-Cal, Adoptions, Child Protective Services, Adult Protective Services, In-Home Support Services (IHSS), Refugee Assistance, and the Mary Graham Children's Shelter. The Human Services Agency's mission is to lead in the creation and delivery of services that improve the quality of life for our community. we focus on providing benefits and services to families in need. To learn more about the Human Services Agency, please visit their website at www.sjchsa.org . Pre-Employment Background, DOJ Live Scan and Drug Screen : Potential new hires into this classification are required to successfully pass a DOJ Live Scan, a pre-employment background investigation and a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan, background process and passed the drug screen. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Learns to provide services and supervise a caseload for clients requiring social services, depending upon area of assignment and individualized employee training plan. Learns to assess basic social, physical and mental needs of clients to provide basic social services; interviews clients in their homes, in the office, or via telephone to assess their needs and problems; evaluates individual and family case information; determines appropriate types and methods of treatment; initiates long- or short-term treatment plans; makes referrals to other agencies, organizations, or divisions within the department when appropriate; works with service providers to meet client needs; and advocates on behalf of clients. Learns to research, evaluate, develop, and carry out, in cooperation with the client, financial and basic social treatment plans; assesses and evaluates progress in case plan. Learns to make home visits to assess housing and health conditions and family relationships; learns to recognize suspected abuse and/or neglect and depending upon area of assignment, may handle such cases or refer to appropriate unit. Learns to investigate referrals and provide services to clients where their physical or emotional welfare is involved; provides services for individuals incapable of protecting themselves. Coordinates service plans with supervisor, eligibility workers, service providers, and other agencies. Learns to prepare case records, reports, and correspondence, including documents for the Courts, and maintains appropriate controls; utilizes computer systems to input and retrieve information related to social service cases. Learns to interpret and communicate policies, rules, and regulations of the department to clients, service providers, and the general public within the scope of responsibility; confers with supervisor regarding caseload problems. May attend court proceedings and testify in court. May learn to recruit and evaluate foster homes, boarding homes, and daycare facilities and recommend for licensing. MINIMUM QUALIFICATIONS Education : Graduation from an accredited four-year college or university, preferably with a major in social work, sociology, psychology, counseling, or a closely related field. License : Possession of a valid California driver’s license. Note: Supplemental application must be submitted with employment application. KNOWLEDGE Basic principles of individual and group behavior; principles, practices, and techniques of social work; general principles of psychology and sociology; principles of interviewing and problem solving methodology; contemporary social and economic conditions and trends; general principles of public assistance policies and programs; personal computer systems; and principles of report writing. ABILITY Learn to interpret complex laws and regulations and apply them appropriately in management of assigned caseload; learn to apply casework skills to identify the client’s problems; learn to formulate and modify case plans in conjunction with clients; learn to interview effectively to obtain facts and recognize relevant and significant information and details; learn to establish caseload priorities to meet client needs and agency expectations; organize and maintain work detail; write clear and concise reports; learn to analyze and evaluate situations; learn to reason logically and draw valid conclusions; establish and maintain client rapport on an individual basis; seek advice from higher level supervisors and professional staff; accept and utilize supervision and training in achieving agency goals; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; and operate a computer. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of computers; repetitive motion; sitting for extended periods; walking; frequent driving may be required; Lifting -Ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing and talking on the telephone and in person; Emotional/Psychological -Constant public contact; decision making and concentration, frequently working alone; exposure to trauma, grief and death; occasional exposure to noise, emergency situations; Special Requirements -Some assignments may require occasional weekends/nights, overtime, and travel. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 10/3/2023 11:59:00 PM
Sep 23, 2023
Full Time
Introduction This examination is being given to fill several vacancies within the Human Services Agency and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Employees may promote within their own position to the next level in the Social Worker series once they meet the minimum qualifications and the promotional requirements set forth by the County's Civil Service Rules. The following incentives and bonuses may beavailable for eligible new hires.Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Effective July 1, 2024, all employees shall receive a Cost of Living Adjustment of 4% of base salary. Effective July 14, 2025, all employees shall receive a Cost of Living Adjustment of 3% of base salary. The Human Services Agency (HSA) provides State and Federally mandated public assistance and a variety of social service programs for the citizens of San Joaquin County. Programs include: California Work Opportunity and Responsibility to Kids (CalWORKS), Foster Care, CalFresh, General Assistance, Medi-Cal, Adoptions, Child Protective Services, Adult Protective Services, In-Home Support Services (IHSS), Refugee Assistance, and the Mary Graham Children's Shelter. The Human Services Agency's mission is to lead in the creation and delivery of services that improve the quality of life for our community. we focus on providing benefits and services to families in need. To learn more about the Human Services Agency, please visit their website at www.sjchsa.org . Pre-Employment Background, DOJ Live Scan and Drug Screen : Potential new hires into this classification are required to successfully pass a DOJ Live Scan, a pre-employment background investigation and a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan, background process and passed the drug screen. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Learns to provide services and supervise a caseload for clients requiring social services, depending upon area of assignment and individualized employee training plan. Learns to assess basic social, physical and mental needs of clients to provide basic social services; interviews clients in their homes, in the office, or via telephone to assess their needs and problems; evaluates individual and family case information; determines appropriate types and methods of treatment; initiates long- or short-term treatment plans; makes referrals to other agencies, organizations, or divisions within the department when appropriate; works with service providers to meet client needs; and advocates on behalf of clients. Learns to research, evaluate, develop, and carry out, in cooperation with the client, financial and basic social treatment plans; assesses and evaluates progress in case plan. Learns to make home visits to assess housing and health conditions and family relationships; learns to recognize suspected abuse and/or neglect and depending upon area of assignment, may handle such cases or refer to appropriate unit. Learns to investigate referrals and provide services to clients where their physical or emotional welfare is involved; provides services for individuals incapable of protecting themselves. Coordinates service plans with supervisor, eligibility workers, service providers, and other agencies. Learns to prepare case records, reports, and correspondence, including documents for the Courts, and maintains appropriate controls; utilizes computer systems to input and retrieve information related to social service cases. Learns to interpret and communicate policies, rules, and regulations of the department to clients, service providers, and the general public within the scope of responsibility; confers with supervisor regarding caseload problems. May attend court proceedings and testify in court. May learn to recruit and evaluate foster homes, boarding homes, and daycare facilities and recommend for licensing. MINIMUM QUALIFICATIONS Education : Graduation from an accredited four-year college or university, preferably with a major in social work, sociology, psychology, counseling, or a closely related field. License : Possession of a valid California driver’s license. Note: Supplemental application must be submitted with employment application. KNOWLEDGE Basic principles of individual and group behavior; principles, practices, and techniques of social work; general principles of psychology and sociology; principles of interviewing and problem solving methodology; contemporary social and economic conditions and trends; general principles of public assistance policies and programs; personal computer systems; and principles of report writing. ABILITY Learn to interpret complex laws and regulations and apply them appropriately in management of assigned caseload; learn to apply casework skills to identify the client’s problems; learn to formulate and modify case plans in conjunction with clients; learn to interview effectively to obtain facts and recognize relevant and significant information and details; learn to establish caseload priorities to meet client needs and agency expectations; organize and maintain work detail; write clear and concise reports; learn to analyze and evaluate situations; learn to reason logically and draw valid conclusions; establish and maintain client rapport on an individual basis; seek advice from higher level supervisors and professional staff; accept and utilize supervision and training in achieving agency goals; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; and operate a computer. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of computers; repetitive motion; sitting for extended periods; walking; frequent driving may be required; Lifting -Ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing and talking on the telephone and in person; Emotional/Psychological -Constant public contact; decision making and concentration, frequently working alone; exposure to trauma, grief and death; occasional exposure to noise, emergency situations; Special Requirements -Some assignments may require occasional weekends/nights, overtime, and travel. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 10/3/2023 11:59:00 PM
Employment Type Part Time (up to 19 hours) Job Summary Salary Range: $14.66 to $18.32 At the City of Olathe, Kansas, we’re "Setting the Standard for Excellence in Public Service," both for our residents and employees. It’s at the core of our Vision, Values, and Mission. It’s the basis for our organizational culture. We’re looking for employees who share our values of integrity, learning, customer service, and more. As one of the fastest growing cities in the region, we strive to find innovative, engaged employees who are excited to help shape the future of our great City. The City of Olathe is the only city in Johnson County with arts alliance that offers year-round arts and cultural events through community theater, orchestra, civic band, chorus and exhibits. Olathe is ranked one of the best places to live in the U.S. in 2023. If you are looking for a career that involves meeting new people daily and using great attention to detail this would be a rewarding position for you. STATEMENT OF PRIMARY DUTIES : Perform a wide variety of complex customer service-related functions such as handling a high volume of telephone calls, processing POS transactions, assisting customers with inquiries, and resolving customer issues. KEY RESPONSIBILITIES : Provide exceptional customer service to patrons via phone, online, and in-person Follow center policies and practices, monitor customer access to facility and programs and enforce center policies with respect and consistency Demonstrate excellent communication and organizational skills Be detailed-oriented and have follow-through across shifts Share correct information concerning Parks & Recreation programs to customers Process and verify minor, adult, and day waivers accurately and efficiently Accept payments via phone and in-person utilizing POS Support and collaborate with Quality-of-Life team to ensure customers receive exceptional service Oversee check out of sports equipment and maintain logs of rentals Process event and shelter reservations and provide information to customers to aid in the decision-making process Provide facility tours as needed Collaborate on revision and implementation of center and team policies and processes Manage lost and found items and logs Accurately and efficiently adhere to cash handling policies including properly verifying currency as required and completing cash drawer balance and deposit Disseminate acquired information and updates to collaborators to ensure the most up to date information is readily available Use of multiple systems including SharePoint, MS Word, MS Teams, Outlook, Activenet Program Registration and POS, Workplace, and Workday Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience : Two years of experience in Customer Service required. Online business-related written correspondence experience. May be required to lift at least 20 lb mail bins, file boxes, logbooks, etc. Education : High School diploma or GED required. SUPERVISED BY : Customer Service Supervisor SUPERVISES : None For more details, review the full job details and requirements below.
Sep 02, 2023
Part Time
Employment Type Part Time (up to 19 hours) Job Summary Salary Range: $14.66 to $18.32 At the City of Olathe, Kansas, we’re "Setting the Standard for Excellence in Public Service," both for our residents and employees. It’s at the core of our Vision, Values, and Mission. It’s the basis for our organizational culture. We’re looking for employees who share our values of integrity, learning, customer service, and more. As one of the fastest growing cities in the region, we strive to find innovative, engaged employees who are excited to help shape the future of our great City. The City of Olathe is the only city in Johnson County with arts alliance that offers year-round arts and cultural events through community theater, orchestra, civic band, chorus and exhibits. Olathe is ranked one of the best places to live in the U.S. in 2023. If you are looking for a career that involves meeting new people daily and using great attention to detail this would be a rewarding position for you. STATEMENT OF PRIMARY DUTIES : Perform a wide variety of complex customer service-related functions such as handling a high volume of telephone calls, processing POS transactions, assisting customers with inquiries, and resolving customer issues. KEY RESPONSIBILITIES : Provide exceptional customer service to patrons via phone, online, and in-person Follow center policies and practices, monitor customer access to facility and programs and enforce center policies with respect and consistency Demonstrate excellent communication and organizational skills Be detailed-oriented and have follow-through across shifts Share correct information concerning Parks & Recreation programs to customers Process and verify minor, adult, and day waivers accurately and efficiently Accept payments via phone and in-person utilizing POS Support and collaborate with Quality-of-Life team to ensure customers receive exceptional service Oversee check out of sports equipment and maintain logs of rentals Process event and shelter reservations and provide information to customers to aid in the decision-making process Provide facility tours as needed Collaborate on revision and implementation of center and team policies and processes Manage lost and found items and logs Accurately and efficiently adhere to cash handling policies including properly verifying currency as required and completing cash drawer balance and deposit Disseminate acquired information and updates to collaborators to ensure the most up to date information is readily available Use of multiple systems including SharePoint, MS Word, MS Teams, Outlook, Activenet Program Registration and POS, Workplace, and Workday Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience : Two years of experience in Customer Service required. Online business-related written correspondence experience. May be required to lift at least 20 lb mail bins, file boxes, logbooks, etc. Education : High School diploma or GED required. SUPERVISED BY : Customer Service Supervisor SUPERVISES : None For more details, review the full job details and requirements below.
CITY OF MOUNT VERNON, WA
Mount Vernon, Washington, USA
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Case Manager responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs creating individualized care plans. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals more likely to need structure, support or advocacy to acquire or reacquire benefits and/or accomplish their daily living activities. For individuals with acute care needs, coordinating with Traditional Clinical Care providers to obtain inpatient substance abuse or behavioral health services. Develop tailored resource and assistance plans for individuals assigned by the Outreach Supervisor identified to need structured support, advocacy or help obtaining benefits for their daily living needs. Coordinate case management strategies with Outreach Specialists and Traditional Care Providers as the acute care needs warrant. Engage individuals that are displaying behavioral health conditions, intoxicated or under the influence of controlled substances and in-coordination with Outreach Specialists to ensure transport/connection to appropriate social services. Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as alternative to criminal justice actions. Provide information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s which may include coordination with the Outreach Specialist and/or Supervisor. Visit locations where individuals are experiencing homelessness as needed. Establish and maintain rapport with the population served. Adhere to strict boundaries and professional ethics in the care of others. Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers. Coordinate case management plans with Traditional Care Provider Managers (Lifeline, Compass, SeaMar, etc.), SCCJC Jail Alternatives, Skagit County Sheriff’s Office Mental Health Professionals, Community Action case workers, Community Court Coordinators and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Serve as a liaison with other City departments, divisions, outside agencies and the community. Participate in system planning, including representation on various committees. Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members. Attend community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Case Manager. Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan. Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview individuals, families, and other care providers to assess needs and eligibility of services. Participate in collaborative problem solving of the needs of individuals within and outside system; liaise between individual needing services, caregivers, and service providers. Systematically analyze client’s personal obstacles and gaps in the service delivery systems. Advocate for changes. Follow-up with identified individuals needing structure, support due to their acute care needs in an effort to bridge system gaps that interrupt the continuity of care. Prepare memos, correspondence, records and reports related to social services activities performed. Maintain records of individuals served, services provided, case management activities conducted, surveys completed and other data reporting as assigned. Flexible to work varied hours and days as need is determined by the IOS Supervisor. Perform related work and special projects as assigned. Consult with Outreach Specialists, IOS Supervisor and other agency professionals on people with complicated issues.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources.Attend and testify at court hearings and other legal proceedings as required.Assist in the development and recommendation for procedures identifying and screening people with social service needs.Participate in program development and improving best practices for community outreach.Conduct psychosocial assessments, Mental Status Exams, identify special / high risk issues. Utilize clinical assessment information, formulating DSM IV diagnosis. Follow Police Department policies, procedures, and training. Qualifications Education, Training, and Experience Guidelines A Master’s Degree in Social Work or related field is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. A valid Washington State driver’s license required, or the ability to obtain within 30 days of hire. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Interviewing, counseling practices and techniques relevant to the population served. Ability to: Recognize personal signs of secondary trauma and prioritize self care. Communicate effectively both orally and in writing. Assess, intervene and follow up on safety and crisis situations. Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. Maintain confidentiality. BENEFIT INFORMATION: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Case Manager responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs creating individualized care plans. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals more likely to need structure, support or advocacy to acquire or reacquire benefits and/or accomplish their daily living activities. For individuals with acute care needs, coordinating with Traditional Clinical Care providers to obtain inpatient substance abuse or behavioral health services. Develop tailored resource and assistance plans for individuals assigned by the Outreach Supervisor identified to need structured support, advocacy or help obtaining benefits for their daily living needs. Coordinate case management strategies with Outreach Specialists and Traditional Care Providers as the acute care needs warrant. Engage individuals that are displaying behavioral health conditions, intoxicated or under the influence of controlled substances and in-coordination with Outreach Specialists to ensure transport/connection to appropriate social services. Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as alternative to criminal justice actions. Provide information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s which may include coordination with the Outreach Specialist and/or Supervisor. Visit locations where individuals are experiencing homelessness as needed. Establish and maintain rapport with the population served. Adhere to strict boundaries and professional ethics in the care of others. Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers. Coordinate case management plans with Traditional Care Provider Managers (Lifeline, Compass, SeaMar, etc.), SCCJC Jail Alternatives, Skagit County Sheriff’s Office Mental Health Professionals, Community Action case workers, Community Court Coordinators and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Serve as a liaison with other City departments, divisions, outside agencies and the community. Participate in system planning, including representation on various committees. Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members. Attend community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Case Manager. Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan. Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview individuals, families, and other care providers to assess needs and eligibility of services. Participate in collaborative problem solving of the needs of individuals within and outside system; liaise between individual needing services, caregivers, and service providers. Systematically analyze client’s personal obstacles and gaps in the service delivery systems. Advocate for changes. Follow-up with identified individuals needing structure, support due to their acute care needs in an effort to bridge system gaps that interrupt the continuity of care. Prepare memos, correspondence, records and reports related to social services activities performed. Maintain records of individuals served, services provided, case management activities conducted, surveys completed and other data reporting as assigned. Flexible to work varied hours and days as need is determined by the IOS Supervisor. Perform related work and special projects as assigned. Consult with Outreach Specialists, IOS Supervisor and other agency professionals on people with complicated issues.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources.Attend and testify at court hearings and other legal proceedings as required.Assist in the development and recommendation for procedures identifying and screening people with social service needs.Participate in program development and improving best practices for community outreach.Conduct psychosocial assessments, Mental Status Exams, identify special / high risk issues. Utilize clinical assessment information, formulating DSM IV diagnosis. Follow Police Department policies, procedures, and training. Qualifications Education, Training, and Experience Guidelines A Master’s Degree in Social Work or related field is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. A valid Washington State driver’s license required, or the ability to obtain within 30 days of hire. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Interviewing, counseling practices and techniques relevant to the population served. Ability to: Recognize personal signs of secondary trauma and prioritize self care. Communicate effectively both orally and in writing. Assess, intervene and follow up on safety and crisis situations. Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. Maintain confidentiality. BENEFIT INFORMATION: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION LAUNDRY WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. SOCIAL SERVICES AGENCY Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items. Additional responsibilities of the position include but are not limited to: Stack/organize clothes into shelves Work closely with Supplies Assistant in monitoring and replenishing supplies Issue personal hygiene items and office supplies to cottages/residential facilities as needed Receive and sort clothes donations Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs Bag/separate contaminated laundry items Work Schedule: The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory. In addition, the ideal candidate will also have knowledge and experience related to the following competencies: Technical Expertise: Distinguish differences in shapes and sizes of laundry items and torn items needing repair Identify and treat stains in laundry items Read signs, labels, operating manuals, visual aids, and simple instructions in English Understand and follow oral directions in English Count, add, and subtract small numbers Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings Interpersonal Skills/ Communication Skills Communicate clearly both orally and in writing Value and respect others Maintain teamwork and collaboration Safety Awareness and Compliance Read labels and signs on safety precautions Maintain safety and sanitation standards Comply with the department's safety policies and procedures SPECIAL QUALIFICATIONS : Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS: For detailed information on Laundry Worke r Minimum Qualifications , click here. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS : For information on Laundry Worker Physical and Mental Requiremen ts and Environmental, and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. A pplication Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
CAREER DESCRIPTION LAUNDRY WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. SOCIAL SERVICES AGENCY Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items. Additional responsibilities of the position include but are not limited to: Stack/organize clothes into shelves Work closely with Supplies Assistant in monitoring and replenishing supplies Issue personal hygiene items and office supplies to cottages/residential facilities as needed Receive and sort clothes donations Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs Bag/separate contaminated laundry items Work Schedule: The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory. In addition, the ideal candidate will also have knowledge and experience related to the following competencies: Technical Expertise: Distinguish differences in shapes and sizes of laundry items and torn items needing repair Identify and treat stains in laundry items Read signs, labels, operating manuals, visual aids, and simple instructions in English Understand and follow oral directions in English Count, add, and subtract small numbers Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings Interpersonal Skills/ Communication Skills Communicate clearly both orally and in writing Value and respect others Maintain teamwork and collaboration Safety Awareness and Compliance Read labels and signs on safety precautions Maintain safety and sanitation standards Comply with the department's safety policies and procedures SPECIAL QUALIFICATIONS : Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS: For detailed information on Laundry Worke r Minimum Qualifications , click here. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS : For information on Laundry Worker Physical and Mental Requiremen ts and Environmental, and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. A pplication Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
CITY OF MOUNT VERNON, WA
Mount Vernon, Washington, USA
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Outreach Specialist responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals who are generally self-sufficient however reticent to engage in services or are extremely reticent due to untreated behavioral health issues. With moderate help, they can make realistic decisions, navigate systems and conduct activities of daily living. Provide first response to 9-1-1 police or fire/medical service calls where behavioral health or substance abuse appear the underlying factors and circumstances involving imminent risk of harm to others is not apparent.Engage individuals that are displaying behavioral health or substance abuse conditions and connect them with appropriate social services. This may involve transporting to the appropriate location.Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as an alternative to criminal justice actions.Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s need which may include coordination with the Case Manager.Visit locations where individuals are experiencing homelessness.Establish and maintain rapport with the population served.Adhere to strict boundaries and professional ethics in the care of others.Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers.Coordinate service delivery plans with SCCJC Jail Alternatives, Skagit County Sheriff’s Impact Team providers, Community Action Outreach Specialist, Community Court Coordinators, and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs.Serve as a liaison with other City departments, police divisions, outside agencies and the community. Participate in system planning, including representation on various committees.Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members.Attend function related community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Specialist.Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan.Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview contacts, families, and other care providers to assess needs and eligibility of services. Advocate needs of contacts within and outside system; liaise between contact, caregivers, and service providers. Provide client-level and system-wide troubleshooting and advocacy. Follow-up with individuals who are extremely reticent to accept services in an effort to bridge system gaps that interrupt the continuity of care.Prepare memos, correspondence, records, and reports that relate to social services activities performed. Maintain records of individuals served, services provided, outreach activities conducted, surveys completed and other data reporting as assigned.Flexible to work varied hours and days as need is determined by the IOS Supervisor.Perform related work and special projects as assigned. Self-direct and organize work time efficiently and effectively.Consult with Case Managers, IOS Supervisor and other agency professionals on people with complicated issues.Work with individuals enrolled in the Outreach Intern program as determined by the IOS Supervisor.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources. Attend and testify at court hearings and other legal proceedings as required. Assist in the development and recommendation for procedures identifying and screening people with social service needs. Participate in program development and improving best practices for community outreach.Follow Police Department policies, procedures, and training.Punctual, regular and reliable attendance is essentialPerforms related duties as assigned. Qualifications A Master’s Degree in social work is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. Relevant clinical license including a Substance Use Disorder Professional certification per Department of Health, preferred OR an equivalent combination of education, training, and experience. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Ability to: Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. BENEFITS: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Outreach Specialist responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals who are generally self-sufficient however reticent to engage in services or are extremely reticent due to untreated behavioral health issues. With moderate help, they can make realistic decisions, navigate systems and conduct activities of daily living. Provide first response to 9-1-1 police or fire/medical service calls where behavioral health or substance abuse appear the underlying factors and circumstances involving imminent risk of harm to others is not apparent.Engage individuals that are displaying behavioral health or substance abuse conditions and connect them with appropriate social services. This may involve transporting to the appropriate location.Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as an alternative to criminal justice actions.Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s need which may include coordination with the Case Manager.Visit locations where individuals are experiencing homelessness.Establish and maintain rapport with the population served.Adhere to strict boundaries and professional ethics in the care of others.Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers.Coordinate service delivery plans with SCCJC Jail Alternatives, Skagit County Sheriff’s Impact Team providers, Community Action Outreach Specialist, Community Court Coordinators, and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs.Serve as a liaison with other City departments, police divisions, outside agencies and the community. Participate in system planning, including representation on various committees.Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members.Attend function related community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Specialist.Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan.Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview contacts, families, and other care providers to assess needs and eligibility of services. Advocate needs of contacts within and outside system; liaise between contact, caregivers, and service providers. Provide client-level and system-wide troubleshooting and advocacy. Follow-up with individuals who are extremely reticent to accept services in an effort to bridge system gaps that interrupt the continuity of care.Prepare memos, correspondence, records, and reports that relate to social services activities performed. Maintain records of individuals served, services provided, outreach activities conducted, surveys completed and other data reporting as assigned.Flexible to work varied hours and days as need is determined by the IOS Supervisor.Perform related work and special projects as assigned. Self-direct and organize work time efficiently and effectively.Consult with Case Managers, IOS Supervisor and other agency professionals on people with complicated issues.Work with individuals enrolled in the Outreach Intern program as determined by the IOS Supervisor.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources. Attend and testify at court hearings and other legal proceedings as required. Assist in the development and recommendation for procedures identifying and screening people with social service needs. Participate in program development and improving best practices for community outreach.Follow Police Department policies, procedures, and training.Punctual, regular and reliable attendance is essentialPerforms related duties as assigned. Qualifications A Master’s Degree in social work is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. Relevant clinical license including a Substance Use Disorder Professional certification per Department of Health, preferred OR an equivalent combination of education, training, and experience. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Ability to: Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. BENEFITS: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER : b8103E JOB TYPE : OPEN COMPETITIVE JOB OPPORTUNITY FILING START DATE: 9/21/2023 at 8:00 a.m. (PT) Until the needs of the service are met and is subject to closure without prior notice DEFINITION : Assists professional staff in providing direct health, mental health, or social services to clients and patients. CLASSIFICATION STANDARDS: Positions allocable to this journey-level class work under the supervision of health, mental health, or social services professional staff to assist in the provision of services to clients and patients by performing clerical, caregiver, homemaker, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services. Essential Job Functions Provide in-person and/or virtual services in the community they reside to bring cultural and linguistically appropriate education and information to their communities through workshops, group discussions, support groups, advocacy, peer support, outreach and linkages to resources. The work entails the ability to drive themselves or use an alternative means of transportation and use computer software and equipment to carry out job-related essential functions. Reduce stigma by engaging in dialogue with community members to normalize the experience of individuals living with mental health conditions and serves as role models to battle community biases. Assess needs of individuals, families, and communities; utilizes training and shared lived experiences to recognize risk factors and protective factors. Communicate to immediate supervisor when situations of abuse or neglect are observed or suspected, and whether vulnerable populations such as children, disabled persons, and senior citizens are involved. Advocate for the underserved, marginalized, and vulnerable populations within the mental health system and community at large. Participate in on-going professional development, program trainings, peer-to-peer learning, and meetings. Assist community members in understanding and securing available resources, and/or completing applications for health screenings, housing, temporary shelter, benefits application, and other social services. Translate health information material and applications to benefits as needed. Follow up with the individuals they serve to ensure that linkage to mental health and wellness services has been successful. Attend community meetings in order to maintain, improve, and develop community partnerships (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood, Regional Center, etc.) also be knowledgeable about updated resources and community events. Communicate and share ideas from community voices to inform program. Provide outreach services to improve the community understanding of mental health and social systems. Outreach settings may include online, the street, participant's home, religious settings, health fairs, hospitals, senior centers, shelters, community recreational sites and other formal and informal settings. Participate in curriculum work groups. Document daily and monthly activities including the location of presentations, type of settings, and basic demographic data of participants. Learn and utilize software (e.g., Excel, MS Forms) needed to complete documentation. Maintain a binder of updated community resources and programs policies. Collect assessment and outcome data as required by the program. Participate in community needs assessment and outcomes evaluation to support program involvement. Requirements SELECTION REQUIREMENT: Successful completion of a specialty Community Health Worker training program, as certified by the Department of Economic Opportunity programs including Worker Education and Resource Center's Preparing Los Angeles for County Employment (PLACE) program* amongst other related departmental programs, which prepare applicants with the following competencies: Effective customer service/relations; Organizational skills, including critical thinking, time management, and priority-setting on the job; and Skills necessary to assist professional staff in providing direct health, mental health or social services to clients and patients. LICENSE: A validCalifornia Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stopping, or squatting. Considerable ambulation may be involved. *To receive credit for the certificate, applicants must attach a legible photocopy of their official certificate issued by the Department of Economic Opportunity program including Worker Education and Resource Center's Preparing Los Angeles for County Employment (PLACE) program. If you are unable to attach required documents, you must e-mail the documents to Exams@dmh.lacounty.gov, within seven (7) calendar days of filing online. Please include the exam title and your full name as it appears on your application. DESIRABLE QUALIFICATIONS: Additional credit will be given for experience related to the desirable qualifications. Experience working with underserved, underrepresented or underrecognized minority groups on efforts to educate, train, and empower groups or individuals in the community. Experience in public speaking (e.g. teaching, giving presentations, or giving speeches in schools, churches, community meetings or other public spaces). Experience working in the community in a non-traditional settings (such as door knocking, schools, churches, parks, libraries, community centers, or senior centers) to provide information about health/mental health or community programs to individuals or community groups. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher in order to be placed on the eligible register . ELIGIBILITY INFORMATION : The names of applicants receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT , on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER LANGUAGE : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:
Sep 21, 2023
Full Time
EXAM NUMBER : b8103E JOB TYPE : OPEN COMPETITIVE JOB OPPORTUNITY FILING START DATE: 9/21/2023 at 8:00 a.m. (PT) Until the needs of the service are met and is subject to closure without prior notice DEFINITION : Assists professional staff in providing direct health, mental health, or social services to clients and patients. CLASSIFICATION STANDARDS: Positions allocable to this journey-level class work under the supervision of health, mental health, or social services professional staff to assist in the provision of services to clients and patients by performing clerical, caregiver, homemaker, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services. Essential Job Functions Provide in-person and/or virtual services in the community they reside to bring cultural and linguistically appropriate education and information to their communities through workshops, group discussions, support groups, advocacy, peer support, outreach and linkages to resources. The work entails the ability to drive themselves or use an alternative means of transportation and use computer software and equipment to carry out job-related essential functions. Reduce stigma by engaging in dialogue with community members to normalize the experience of individuals living with mental health conditions and serves as role models to battle community biases. Assess needs of individuals, families, and communities; utilizes training and shared lived experiences to recognize risk factors and protective factors. Communicate to immediate supervisor when situations of abuse or neglect are observed or suspected, and whether vulnerable populations such as children, disabled persons, and senior citizens are involved. Advocate for the underserved, marginalized, and vulnerable populations within the mental health system and community at large. Participate in on-going professional development, program trainings, peer-to-peer learning, and meetings. Assist community members in understanding and securing available resources, and/or completing applications for health screenings, housing, temporary shelter, benefits application, and other social services. Translate health information material and applications to benefits as needed. Follow up with the individuals they serve to ensure that linkage to mental health and wellness services has been successful. Attend community meetings in order to maintain, improve, and develop community partnerships (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood, Regional Center, etc.) also be knowledgeable about updated resources and community events. Communicate and share ideas from community voices to inform program. Provide outreach services to improve the community understanding of mental health and social systems. Outreach settings may include online, the street, participant's home, religious settings, health fairs, hospitals, senior centers, shelters, community recreational sites and other formal and informal settings. Participate in curriculum work groups. Document daily and monthly activities including the location of presentations, type of settings, and basic demographic data of participants. Learn and utilize software (e.g., Excel, MS Forms) needed to complete documentation. Maintain a binder of updated community resources and programs policies. Collect assessment and outcome data as required by the program. Participate in community needs assessment and outcomes evaluation to support program involvement. Requirements SELECTION REQUIREMENT: Successful completion of a specialty Community Health Worker training program, as certified by the Department of Economic Opportunity programs including Worker Education and Resource Center's Preparing Los Angeles for County Employment (PLACE) program* amongst other related departmental programs, which prepare applicants with the following competencies: Effective customer service/relations; Organizational skills, including critical thinking, time management, and priority-setting on the job; and Skills necessary to assist professional staff in providing direct health, mental health or social services to clients and patients. LICENSE: A validCalifornia Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stopping, or squatting. Considerable ambulation may be involved. *To receive credit for the certificate, applicants must attach a legible photocopy of their official certificate issued by the Department of Economic Opportunity program including Worker Education and Resource Center's Preparing Los Angeles for County Employment (PLACE) program. If you are unable to attach required documents, you must e-mail the documents to Exams@dmh.lacounty.gov, within seven (7) calendar days of filing online. Please include the exam title and your full name as it appears on your application. DESIRABLE QUALIFICATIONS: Additional credit will be given for experience related to the desirable qualifications. Experience working with underserved, underrepresented or underrecognized minority groups on efforts to educate, train, and empower groups or individuals in the community. Experience in public speaking (e.g. teaching, giving presentations, or giving speeches in schools, churches, community meetings or other public spaces). Experience working in the community in a non-traditional settings (such as door knocking, schools, churches, parks, libraries, community centers, or senior centers) to provide information about health/mental health or community programs to individuals or community groups. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher in order to be placed on the eligible register . ELIGIBILITY INFORMATION : The names of applicants receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT , on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER LANGUAGE : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
MENTAL HEALTH PROMOTER (Official Title: Community Health Worker) EXAM NUMBER B8103Y TYPE OF RECRUITMENT OPEN COMPETITIVE JOB TYPE TEMPORARY FILING DATES AUGUST 19, 2021 AT 8:00 AM THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until the needs of the service are met and subject to closure without prior notice. DEFINITION: Assists professional staff in providing direct health, mental health, or social services to clients and patients. Essential Job Functions Provide services in the community they reside to bring cultural and linguistically appropriate education and information to their communities through workshops, group discussions, support groups, advocacy, peer support, outreach and linkages to resources. Reduce stigma by engaging in dialogue with community members to normalize the experience of individuals living with mental health conditions and serves as role models to battle community biases. Assess needs of individuals, families, and communities; utilizes training and shared lived experiences to recognize risk factors and protective factors. Communicates to immediate supervisor when situations of abuse or neglect is observed or suspected in vulnerable populations such as children, disabled persons, and senior citizens. Advocate for the underserved, marginalized, and vulnerable populations within the mental health system and community at large. Assist community members in understanding and securing available resources, and/or completing applications for health screenings, housing, temporary shelter, benefits application, and other social services. Translates health information material and applications to benefits as needed. Follow up with the individuals they serve to ensure that linkage to mental health and wellness services has been successful. Attend community meetings in order to maintain, improve, and develop community partnerships (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood, Regional Center, etc.) also be knowledgeable about updated resources and community events. Communicate and share ideas from community voices to inform program. Provide outreach services to improve the community understanding of mental health and social systems. Outreach settings may include online, the street, participant's home, religious settings, health fairs, hospitals, senior centers, shelters, community recreational sites and other formal and informal settings. Document monthly activities including the location of presentations, type of settings, and basic demographic data of participants. Maintain a binder of updated community resources and programs policies. Collect assessment and outcome data as required by the program. Participate in community needs assessment and outcomes evaluation to support program involvement. Participates in on-going professional development, program trainings, and meetings. Requirements SELECTION REQUIREMENTS : Option I: Six months of full-time experience* working with the public, or with community groups performing duties such as interviewing community members, clients or patients concerning health or social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients. Option II: Six months of experience at the level of Mental Health Advocate**. Work performed part-time in the specified capacities will be prorated on a month-for-month basis. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping, or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. *PAID OR VOLUNTEER EXPERIENCE WILL BE ACCEPTED. **Mental Health Advocate in the County of Los Angeles is defined as providing a variety of peer support, advocacy, and other recovery services to clients transitioning to community living. ***Popular Education Model is define as characterized by participatory activities and learning methods that value participants' life experiences and help develop their critical consciousness. This approach attempts to inspire people to look at their world from new perspectives, empower people to think for themselves, and enable them to create change. Critical consciousness fosters an in-depth understanding of the world and encourages collective action against oppressive elements in a struggle for human dignity and liberation. Examples of paid or volunteer work in the community: School volunteer Parent Advocate Any help at your church such as helping with any groups, ministries, food banks Helping at senior centers Helping support local community events, resource fairs, health fairs Helping at vaccination clinics Helping the Lesbian Gay Bisexual Transgender Queer or Questioning (LGBTQ) community Helping individuals with physical disabilities Efforts to help spread the word on local community resources that people need Any efforts to help others with social, spiritual, health, economic, emotional wellbeing, housing, employment etc. information and resources DESIRABLE QUALIFICATIONS: Experience providing culturally relevant presentations on mental health issues using Popular Education Model*** Experience developing community partnership (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood.) Experience sharing lived experiences to recognize mental health risks and protective factors Experience documenting community activities which includes but are not limited to, location of presentations, participation demographic data, and outcome data relevant to community needs. Additional Information EXAM CONTENT: An evaluation of experience based upon application, desirable qualifications, and supplemental questionnaire information weighted 100%. Note: Additional credit will be given to applicants with additional experience beyond the Selection Requirements. Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every six (6) months. SELECTIVE CERTIFICATION: In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. The following are areas that will require Selective Certification: Ability to speak English and Armenian, Cantonese, Mandarin, Hindi, Spanish or Vietnamese Candidates possessing a valid Los Angeles County Language Proficiency certificate MUST attach a copy of the certificate to their application at the time of filing or within 7 calendar days from application submission. If you do not currently possess a bilingual certificate issued by the County of Los Angeles in the above mentioned languages, the Exams Analyst will schedule you for the bilingual exam. VACANCY INFORMATION The eligible register for this examination will be used to fill temporary vacancies in the Department of Mental Health. SPECIAL INFORMATION All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Past and present mental health clients and family members are encouraged to apply. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application and Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application. This examination will remain open until the need of the services are met and is subject to closure without prior notice. Applicants must submit their applications by 5:00 pm, on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must complete and submit their online applications and upload required documents (e.g. Certificate, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 7 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. For the time being, all notifications, including results letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin and, class specifications, serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. All information is subject to verification. Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Department Contact Name: Celia Yeung Department Contact Phone: (323) 705-4249 Department Contact Email: Exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4249 Teletype Phone: (800) 899-4099 COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:
Aug 29, 2023
Temporary
MENTAL HEALTH PROMOTER (Official Title: Community Health Worker) EXAM NUMBER B8103Y TYPE OF RECRUITMENT OPEN COMPETITIVE JOB TYPE TEMPORARY FILING DATES AUGUST 19, 2021 AT 8:00 AM THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until the needs of the service are met and subject to closure without prior notice. DEFINITION: Assists professional staff in providing direct health, mental health, or social services to clients and patients. Essential Job Functions Provide services in the community they reside to bring cultural and linguistically appropriate education and information to their communities through workshops, group discussions, support groups, advocacy, peer support, outreach and linkages to resources. Reduce stigma by engaging in dialogue with community members to normalize the experience of individuals living with mental health conditions and serves as role models to battle community biases. Assess needs of individuals, families, and communities; utilizes training and shared lived experiences to recognize risk factors and protective factors. Communicates to immediate supervisor when situations of abuse or neglect is observed or suspected in vulnerable populations such as children, disabled persons, and senior citizens. Advocate for the underserved, marginalized, and vulnerable populations within the mental health system and community at large. Assist community members in understanding and securing available resources, and/or completing applications for health screenings, housing, temporary shelter, benefits application, and other social services. Translates health information material and applications to benefits as needed. Follow up with the individuals they serve to ensure that linkage to mental health and wellness services has been successful. Attend community meetings in order to maintain, improve, and develop community partnerships (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood, Regional Center, etc.) also be knowledgeable about updated resources and community events. Communicate and share ideas from community voices to inform program. Provide outreach services to improve the community understanding of mental health and social systems. Outreach settings may include online, the street, participant's home, religious settings, health fairs, hospitals, senior centers, shelters, community recreational sites and other formal and informal settings. Document monthly activities including the location of presentations, type of settings, and basic demographic data of participants. Maintain a binder of updated community resources and programs policies. Collect assessment and outcome data as required by the program. Participate in community needs assessment and outcomes evaluation to support program involvement. Participates in on-going professional development, program trainings, and meetings. Requirements SELECTION REQUIREMENTS : Option I: Six months of full-time experience* working with the public, or with community groups performing duties such as interviewing community members, clients or patients concerning health or social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients. Option II: Six months of experience at the level of Mental Health Advocate**. Work performed part-time in the specified capacities will be prorated on a month-for-month basis. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping, or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. *PAID OR VOLUNTEER EXPERIENCE WILL BE ACCEPTED. **Mental Health Advocate in the County of Los Angeles is defined as providing a variety of peer support, advocacy, and other recovery services to clients transitioning to community living. ***Popular Education Model is define as characterized by participatory activities and learning methods that value participants' life experiences and help develop their critical consciousness. This approach attempts to inspire people to look at their world from new perspectives, empower people to think for themselves, and enable them to create change. Critical consciousness fosters an in-depth understanding of the world and encourages collective action against oppressive elements in a struggle for human dignity and liberation. Examples of paid or volunteer work in the community: School volunteer Parent Advocate Any help at your church such as helping with any groups, ministries, food banks Helping at senior centers Helping support local community events, resource fairs, health fairs Helping at vaccination clinics Helping the Lesbian Gay Bisexual Transgender Queer or Questioning (LGBTQ) community Helping individuals with physical disabilities Efforts to help spread the word on local community resources that people need Any efforts to help others with social, spiritual, health, economic, emotional wellbeing, housing, employment etc. information and resources DESIRABLE QUALIFICATIONS: Experience providing culturally relevant presentations on mental health issues using Popular Education Model*** Experience developing community partnership (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood.) Experience sharing lived experiences to recognize mental health risks and protective factors Experience documenting community activities which includes but are not limited to, location of presentations, participation demographic data, and outcome data relevant to community needs. Additional Information EXAM CONTENT: An evaluation of experience based upon application, desirable qualifications, and supplemental questionnaire information weighted 100%. Note: Additional credit will be given to applicants with additional experience beyond the Selection Requirements. Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every six (6) months. SELECTIVE CERTIFICATION: In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. The following are areas that will require Selective Certification: Ability to speak English and Armenian, Cantonese, Mandarin, Hindi, Spanish or Vietnamese Candidates possessing a valid Los Angeles County Language Proficiency certificate MUST attach a copy of the certificate to their application at the time of filing or within 7 calendar days from application submission. If you do not currently possess a bilingual certificate issued by the County of Los Angeles in the above mentioned languages, the Exams Analyst will schedule you for the bilingual exam. VACANCY INFORMATION The eligible register for this examination will be used to fill temporary vacancies in the Department of Mental Health. SPECIAL INFORMATION All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Past and present mental health clients and family members are encouraged to apply. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application and Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application. This examination will remain open until the need of the services are met and is subject to closure without prior notice. Applicants must submit their applications by 5:00 pm, on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must complete and submit their online applications and upload required documents (e.g. Certificate, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 7 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. For the time being, all notifications, including results letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin and, class specifications, serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. All information is subject to verification. Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Department Contact Name: Celia Yeung Department Contact Phone: (323) 705-4249 Department Contact Email: Exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4249 Teletype Phone: (800) 899-4099 COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time: