Sonoma County, CA
Santa Rosa, California, United States
Position Information The Human Services Department's (HSD) Planning, Research, Evaluation, and Engagement (PREE) unit seeks an experienced professional to put their exceptional communications skill set to work for the County of Sonoma! Starting salary up to $ 56.36 /hour ($ 117,630 /year) plus a competitive total compensation package!* The Human Services Communications Manager is responsible for planning, developing, creating, and producing internal and external communications and strategic outreach related to HSD programs and services, including ongoing press and media outreach and response in collaboration with County communications staff. The Communications Manager will also coordinate the development of communications projects and campaigns, including budget estimates and timelines in collaboration with administrative and division staff. Additional responsibilities include: Drafting press releases on department and division updates Responding to Public Records Act (PRA) requests and coordinating the collection of data from division staff Drafting a monthly HSD Insider E-Newsletter and gathering content from contributors Managing and updating the HSD Website and staff portal intranet Developing social media content and posting with regular frequency across HSD media channels Managing staff meetings, assisting in agenda development, speaker line ups, technical assistance, and meeting facilitation Supporting the PREE Unit through disseminating surveys and department-wide communications Coordinating with the County PIO on press and media campaigns among a broad array of other marketing and communication-related duties Working closely with the HSD Assistant Director and Department Director to help craft strategic messaging and communications for the Department The ideal candidate will possess many of the following: The ability to adapt to changing priorities, crises, and unexpected challenges Experience distilling complex information about social services policies, programs, and initiatives The ability to manage pressure and maintain professionalism in high-stress situations Experience crafting press releases, speeches, newsletters, video content for social media, and other communication materials The ability to create and execute social media strategies to engage the community and promote agency initiatives Experience processing Public Records Act requests and the ability to respond swiftly and effectively to crisis situations, including coordinating messaging and managing public perception Strong organizational skills with the ability to manage multiple projects simultaneously The ability to set priorities, meet deadlines, and allocate resources efficiently Experience creating content for internal communications staff The ability to communicate effectively with diverse populations and address cultural nuances in messaging and outreach efforts Sensitivity to cultural diversity, equity, and inclusion issues Advanced computer skills and internet research capabilities About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The Human Services Department is currently recruiting to fill a Human Services Communications Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Program Planning and Evaluation Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would provide the opportunity to acquire the knowledge and abilities listed herein. Normally, graduation from a college or university with a degree in social work, gerontology, psychology, sociology, public health, health science, health education, community health, public policy, public administration, business administration, economics, or a closely related area, and two years of experience in program planning, staff development, program supervision, community organization, and/or analysis of human, health, and/or child support services programs would provide such opportunity. Specific experience related to the assigned division may be required for designated positions. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: the principles and practices of data collection, management, and analysis, program planning, evaluation, needs assessment, and research methodology; project and program management; techniques, principles and work of the assigned program area; social and economic problems that call for the use of public and private county services; legislation and laws that regulate the operations of assigned program areas. Working knowledge of: the principles and practices of grant preparation and review; budgeting and financial analysis including governmental sources of funding; principles, practices and methods of staff development; community resources and service agencies, including both private and other public agencies; the principles and practices of public economic assistance and service programs; principles of effective oral and written communication; effective community engagement and communication strategies and methods; personal computers and data base management systems. Ability to: read, review, research, and analyze information including complex rules and regulations; plan, organize, develop, and carry through research projects effectively; select proper research methodology and apply it to program planning problems; design and evaluate program objectives and procedures; develop and implement training plans and programs to meet program needs; write and speak effectively; translate complex and/or complicated information into clear, concise terminology; understand and use data management systems to collect, manage, retrieve, and analyze quantitative data; present analysis and information visually as well as in writing; work cooperatively with a wide variety of professional and lay persons; work effectively with community groups and organizations; analyze problems and complaints and identify solutions; prepare, interpret and evaluate a variety of narrative and statistical data and reports; understand, interpret and apply procedures, laws, rules and regulations as they apply to assigned area; ensure proper compliance with federal, state and local guidelines, policies, goals, rules and regulations; understand and communicate complex systems and the relationship between a variety of initiatives. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 8/5/2024 11:59 PM Pacific
Jul 17, 2024
Full Time
Position Information The Human Services Department's (HSD) Planning, Research, Evaluation, and Engagement (PREE) unit seeks an experienced professional to put their exceptional communications skill set to work for the County of Sonoma! Starting salary up to $ 56.36 /hour ($ 117,630 /year) plus a competitive total compensation package!* The Human Services Communications Manager is responsible for planning, developing, creating, and producing internal and external communications and strategic outreach related to HSD programs and services, including ongoing press and media outreach and response in collaboration with County communications staff. The Communications Manager will also coordinate the development of communications projects and campaigns, including budget estimates and timelines in collaboration with administrative and division staff. Additional responsibilities include: Drafting press releases on department and division updates Responding to Public Records Act (PRA) requests and coordinating the collection of data from division staff Drafting a monthly HSD Insider E-Newsletter and gathering content from contributors Managing and updating the HSD Website and staff portal intranet Developing social media content and posting with regular frequency across HSD media channels Managing staff meetings, assisting in agenda development, speaker line ups, technical assistance, and meeting facilitation Supporting the PREE Unit through disseminating surveys and department-wide communications Coordinating with the County PIO on press and media campaigns among a broad array of other marketing and communication-related duties Working closely with the HSD Assistant Director and Department Director to help craft strategic messaging and communications for the Department The ideal candidate will possess many of the following: The ability to adapt to changing priorities, crises, and unexpected challenges Experience distilling complex information about social services policies, programs, and initiatives The ability to manage pressure and maintain professionalism in high-stress situations Experience crafting press releases, speeches, newsletters, video content for social media, and other communication materials The ability to create and execute social media strategies to engage the community and promote agency initiatives Experience processing Public Records Act requests and the ability to respond swiftly and effectively to crisis situations, including coordinating messaging and managing public perception Strong organizational skills with the ability to manage multiple projects simultaneously The ability to set priorities, meet deadlines, and allocate resources efficiently Experience creating content for internal communications staff The ability to communicate effectively with diverse populations and address cultural nuances in messaging and outreach efforts Sensitivity to cultural diversity, equity, and inclusion issues Advanced computer skills and internet research capabilities About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The Human Services Department is currently recruiting to fill a Human Services Communications Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Program Planning and Evaluation Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would provide the opportunity to acquire the knowledge and abilities listed herein. Normally, graduation from a college or university with a degree in social work, gerontology, psychology, sociology, public health, health science, health education, community health, public policy, public administration, business administration, economics, or a closely related area, and two years of experience in program planning, staff development, program supervision, community organization, and/or analysis of human, health, and/or child support services programs would provide such opportunity. Specific experience related to the assigned division may be required for designated positions. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: the principles and practices of data collection, management, and analysis, program planning, evaluation, needs assessment, and research methodology; project and program management; techniques, principles and work of the assigned program area; social and economic problems that call for the use of public and private county services; legislation and laws that regulate the operations of assigned program areas. Working knowledge of: the principles and practices of grant preparation and review; budgeting and financial analysis including governmental sources of funding; principles, practices and methods of staff development; community resources and service agencies, including both private and other public agencies; the principles and practices of public economic assistance and service programs; principles of effective oral and written communication; effective community engagement and communication strategies and methods; personal computers and data base management systems. Ability to: read, review, research, and analyze information including complex rules and regulations; plan, organize, develop, and carry through research projects effectively; select proper research methodology and apply it to program planning problems; design and evaluate program objectives and procedures; develop and implement training plans and programs to meet program needs; write and speak effectively; translate complex and/or complicated information into clear, concise terminology; understand and use data management systems to collect, manage, retrieve, and analyze quantitative data; present analysis and information visually as well as in writing; work cooperatively with a wide variety of professional and lay persons; work effectively with community groups and organizations; analyze problems and complaints and identify solutions; prepare, interpret and evaluate a variety of narrative and statistical data and reports; understand, interpret and apply procedures, laws, rules and regulations as they apply to assigned area; ensure proper compliance with federal, state and local guidelines, policies, goals, rules and regulations; understand and communicate complex systems and the relationship between a variety of initiatives. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 8/5/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Jul 14, 2024
Full Time
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants Who Are We? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. What is the Job? The Program Manager reports directly to the Chief Animal Services Officer and is responsible for Austin Animal Center’s marketing and communications program. Serving as a member of the leadership team, this position helps shape the Animal Services Office’s ( ASO ) public image through media relations and press releases, social media channels, graphic design, marketing campaigns, and website. This position will work with staff and volunteers across the organization to tell ASO’s complete story by identifying newsworthy stories, education opportunities, and topics of interest. This position will build and grow relationships with media and act as a spokesperson for the organization. The ideal candidate will have a strong knowledge in nonprofit or municipal marketing, public relations, and digital communications. This individual is a self-motivated, proactive, intentional storyteller with proficiency in digital communications and a proven ability to manage cross-functional teams. Regarding Your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A résumé is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. Driving Requirement: This position requires a valid Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Please Note this posting may close any time after 7 days. Pay Range $30.29 - $37.86 per hour Hours Normal Business Hours: Monday -Friday; 8:00 a.m. - 5:00 p.m. Will be required to work some evenings to attend meetings. May be required to work weekends when needed for events or for management of shelter. Job Close Date 08/05/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Animal Center 7201 Levander Loop 78702 Preferred Qualifications Experience successfully developing communications, engagement and/or marketing strategies for a public service-related organization. Experience serving as a media point-of-contact for an organization. Experience developing and managing content for multiple social media outlets. Knowledge and experience in applying best practices in shelter marketing. Experience working with engaged stakeholders. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Determines program goals, objectives and resource requirements. 2. Establishes program standards, methods, policies and procedures 3. Coordinates and collaborates with stakeholders 4. Monitors and evaluate programs effectiveness and implements improvement strategies 5. Manages the budget of assigned program and associated projects and provides financial information 6 Assists in developing, managing and submitting proposed budget forecast information 7. Manages, coordinates, implements and monitors projects associated with assigned program 8. Interacts with internal and external customers 9. Investigates and responds to inquiries from the public and other departments 10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications of this position? Yes No * Please describe your experience with successfully developing communications, engagement, and/or marketing strategies for a public service-related organization. (Open Ended Question) * Please describe your experience as a media point-of-contact for an organization. (Open Ended Question) * Please describe your experience with developing and managing content for multiple social media outlets. (Open Ended Question) * Please describe your knowledge and experience in applying best practices in shelter marketing. (Open Ended Question) * Please describe your experience working with engaged stakeholders. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Optional Documents
Jul 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants Who Are We? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. What is the Job? The Program Manager reports directly to the Chief Animal Services Officer and is responsible for Austin Animal Center’s marketing and communications program. Serving as a member of the leadership team, this position helps shape the Animal Services Office’s ( ASO ) public image through media relations and press releases, social media channels, graphic design, marketing campaigns, and website. This position will work with staff and volunteers across the organization to tell ASO’s complete story by identifying newsworthy stories, education opportunities, and topics of interest. This position will build and grow relationships with media and act as a spokesperson for the organization. The ideal candidate will have a strong knowledge in nonprofit or municipal marketing, public relations, and digital communications. This individual is a self-motivated, proactive, intentional storyteller with proficiency in digital communications and a proven ability to manage cross-functional teams. Regarding Your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A résumé is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. Driving Requirement: This position requires a valid Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Please Note this posting may close any time after 7 days. Pay Range $30.29 - $37.86 per hour Hours Normal Business Hours: Monday -Friday; 8:00 a.m. - 5:00 p.m. Will be required to work some evenings to attend meetings. May be required to work weekends when needed for events or for management of shelter. Job Close Date 08/05/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Animal Center 7201 Levander Loop 78702 Preferred Qualifications Experience successfully developing communications, engagement and/or marketing strategies for a public service-related organization. Experience serving as a media point-of-contact for an organization. Experience developing and managing content for multiple social media outlets. Knowledge and experience in applying best practices in shelter marketing. Experience working with engaged stakeholders. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Determines program goals, objectives and resource requirements. 2. Establishes program standards, methods, policies and procedures 3. Coordinates and collaborates with stakeholders 4. Monitors and evaluate programs effectiveness and implements improvement strategies 5. Manages the budget of assigned program and associated projects and provides financial information 6 Assists in developing, managing and submitting proposed budget forecast information 7. Manages, coordinates, implements and monitors projects associated with assigned program 8. Interacts with internal and external customers 9. Investigates and responds to inquiries from the public and other departments 10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications of this position? Yes No * Please describe your experience with successfully developing communications, engagement, and/or marketing strategies for a public service-related organization. (Open Ended Question) * Please describe your experience as a media point-of-contact for an organization. (Open Ended Question) * Please describe your experience with developing and managing content for multiple social media outlets. (Open Ended Question) * Please describe your knowledge and experience in applying best practices in shelter marketing. (Open Ended Question) * Please describe your experience working with engaged stakeholders. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Optional Documents
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $111,000 - $116,520 annually; Commensurate with qualifications and experience Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package Recruitment Closing Date: Open Until Filled First Application Review: July 1, 2024 THE DEPARTMENT: The Department of Strategic Communications (StratComm), in the Office of the President, is Cal Poly Pomona’s central communications office responsible for driving clear, consistent and coordinated brand storytelling. StratComm’s team informs, engages and inspires internal and external audiences to join Cal Poly Pomona in transforming lives through student success. StratComm’s portfolio of responsibilities includes media relations, reputation management, crisis communications, branding, marketing, digital and social media, visual and written storytelling across multiple platforms, executive and internal communications, advancement communications, and graphic design and standards. DUTIES AND RESPONSIBILITIES: MEDIA RELATIONS Advance the university’s reputation by promoting university leadership in higher ed, university achievements and newsworthy activities to local, regional, national and higher education media. Manages responses to incoming media queries that involve sensitive issues and PRA requests concerning campus operations, activities and other matters that require counsel from senior leadership. Serves as the team lead for media relations projects that require involvement of multiple departments or senior leadership input. Serve as the primary contact for professional and student media, utilize traditional and non-traditional processes to build and maintain positive, constructive relationships. Monitor and respond to active media inquiries through to completion. Draft and distribute news releases and high-value story pitches. When needed, draft talking points, statements and other media materials and gather qualitative and quantitative data and media assets. Coordinate with reporters and university spokespeople ensuring the reporter is connected with the best campus spokesperson or source. Serve as the primary university spokesperson. When more senior spokespeople are needed, collaborate with the Chief Communications Officer to identify those individuals. Work with leaders and communicators across campus to ensure that the best stories from their areas are promoted by StratComm, and when appropriate, to the media. Develop editorial/promotional calendar to identify and leverage proactive pitching opportunities throughout the year. Collaborate with university leaders, faculty, staff and students to identify experts and other sources for interviews. Collaborate with other campus leaders as needed on proactive messaging and media relations advancing strategic goals and projects Collaborate with StratComm colleagues across all squads to coordinate and optimize media outreach efforts. Coordinate the calendaring, editing, and submission of opinion columns provided to news organizations. Meet/guide reporters and accompanying crews upon arrival on campus. Regularly update leaders in StratComm and across the university on need-to-know media inquiries and the status of inquiries still in process. CRISIS AND ISSUES MANAGEMENT Participate in the Crisis Communications group in StratComm to inform, develop and refine the emergency communications plan for the university. Serve as the Assistant Public Information Officer (PIO) for Media Relations, which involves working directly with media, being the university spokesperson and/or going on-scene for media relations. Serve as back-up PIO in the Emergency Operations Center. Receive, fact-find and research sensitive issues emerging from or confronting the institution. Serve as a media and strategic advisor to university leadership and faculty experts on sensitive topics and in circumstances that could potentially put the university in a negative light. Ensure that sensitive and strategic content on such matters is shared only with the appropriate and authorized individuals within the university, the CSU and externally. Draft issue-specific talking points and statements. During major emergency events, report to campus to fulfill appropriate communications related operations in concert with other staff positions in the department. MANAGEMENT AND LEADERSHIP Serve as the lead of the Media Relations squad and HEERA manager of its members, including the Media Relations Specialist (PACS II) including training on department processes and media relations protocols, assigning tasks and projects, and ensuring their successful completion, conducting periodic and annual performance reviews. Reporting to the Chief Communications Officer, work with University Leadership on sensitive issues and crisis communications talking points, media statements and media interviews. Serve as a member of the StratComm leadership team, helping to shape the strategy, operations, culture and effectiveness of the department. Serve as primary department lead to the Strategic Communications and Public Affairs team at the Chancellor's Office. EXPERTS' PROMOTION AND TRAINING Maintain online resources for the news media, such as the Experts Guide and fact sheets. Regularly grow and update the Experts Guide website with faculty and staff experts who are trained to be effective sources and spokespeople. Counsel and train experts, university leaders and other interviewees in advance of interviews. In some cases, participate and/or sit in on the media interview to provide assistance and ensure accuracy of information provided. CONTENT DEVELOPMENT Write news releases and stories for campus publications as needed. Curate and promote university rankings. Advocate for connecting content decisions to the brand storytelling themes adopted by the university as well other strategic institutional interests. Counsel and assist team members on trending issues and content development that will be attractive to the news media. MEDIA SYSTEMS, EVALUATION AND REPORTING Oversee the monitoring, evaluation, reporting and promotion of media relations results, including regular media reports (at least annually), recaps of coverage for major news events, production of the bi-weekly CPP In the News email, use in other university channels (web, social, magazines, newsletters) and submission to News of the CSU. Maintain local, national and international media lists and update, in partnership with the chosen vendor, all lists on a 6-month rotation. Regularly monitor news coverage sentiment; consult with the Chief Communications Officer on message amplification demands, additional placement opportunities and necessary corrections. QUALIFICATIONS: A bachelor's degree in journalism, public relations, communications, English, or related field. California Driver’s License Five ore more years of experience in media relations or as a media specialist. Comprehensive and in-depth knowledge of communication, public affairs, media and media relations, and/or marketing theories and concepts in order to develop and execute communications strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Experience providing management, direction and/or supervision to full-time staff PREFERRED EXPERIENCE: Ten or more years of experience in media relations or as a media specialist. Master’s degree or the equivalent from an accredited college or university in English, journalism, public relations, communications or a related field. Professional experience in higher education communications, preferably media relations Work experience as a reporter, editor or similar in a media organization Work experience in an agency providing public relations or communications services to clients Three or more years' experience providing management, direction Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $111,000 - $116,520 annually; Commensurate with qualifications and experience Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package Recruitment Closing Date: Open Until Filled First Application Review: July 1, 2024 THE DEPARTMENT: The Department of Strategic Communications (StratComm), in the Office of the President, is Cal Poly Pomona’s central communications office responsible for driving clear, consistent and coordinated brand storytelling. StratComm’s team informs, engages and inspires internal and external audiences to join Cal Poly Pomona in transforming lives through student success. StratComm’s portfolio of responsibilities includes media relations, reputation management, crisis communications, branding, marketing, digital and social media, visual and written storytelling across multiple platforms, executive and internal communications, advancement communications, and graphic design and standards. DUTIES AND RESPONSIBILITIES: MEDIA RELATIONS Advance the university’s reputation by promoting university leadership in higher ed, university achievements and newsworthy activities to local, regional, national and higher education media. Manages responses to incoming media queries that involve sensitive issues and PRA requests concerning campus operations, activities and other matters that require counsel from senior leadership. Serves as the team lead for media relations projects that require involvement of multiple departments or senior leadership input. Serve as the primary contact for professional and student media, utilize traditional and non-traditional processes to build and maintain positive, constructive relationships. Monitor and respond to active media inquiries through to completion. Draft and distribute news releases and high-value story pitches. When needed, draft talking points, statements and other media materials and gather qualitative and quantitative data and media assets. Coordinate with reporters and university spokespeople ensuring the reporter is connected with the best campus spokesperson or source. Serve as the primary university spokesperson. When more senior spokespeople are needed, collaborate with the Chief Communications Officer to identify those individuals. Work with leaders and communicators across campus to ensure that the best stories from their areas are promoted by StratComm, and when appropriate, to the media. Develop editorial/promotional calendar to identify and leverage proactive pitching opportunities throughout the year. Collaborate with university leaders, faculty, staff and students to identify experts and other sources for interviews. Collaborate with other campus leaders as needed on proactive messaging and media relations advancing strategic goals and projects Collaborate with StratComm colleagues across all squads to coordinate and optimize media outreach efforts. Coordinate the calendaring, editing, and submission of opinion columns provided to news organizations. Meet/guide reporters and accompanying crews upon arrival on campus. Regularly update leaders in StratComm and across the university on need-to-know media inquiries and the status of inquiries still in process. CRISIS AND ISSUES MANAGEMENT Participate in the Crisis Communications group in StratComm to inform, develop and refine the emergency communications plan for the university. Serve as the Assistant Public Information Officer (PIO) for Media Relations, which involves working directly with media, being the university spokesperson and/or going on-scene for media relations. Serve as back-up PIO in the Emergency Operations Center. Receive, fact-find and research sensitive issues emerging from or confronting the institution. Serve as a media and strategic advisor to university leadership and faculty experts on sensitive topics and in circumstances that could potentially put the university in a negative light. Ensure that sensitive and strategic content on such matters is shared only with the appropriate and authorized individuals within the university, the CSU and externally. Draft issue-specific talking points and statements. During major emergency events, report to campus to fulfill appropriate communications related operations in concert with other staff positions in the department. MANAGEMENT AND LEADERSHIP Serve as the lead of the Media Relations squad and HEERA manager of its members, including the Media Relations Specialist (PACS II) including training on department processes and media relations protocols, assigning tasks and projects, and ensuring their successful completion, conducting periodic and annual performance reviews. Reporting to the Chief Communications Officer, work with University Leadership on sensitive issues and crisis communications talking points, media statements and media interviews. Serve as a member of the StratComm leadership team, helping to shape the strategy, operations, culture and effectiveness of the department. Serve as primary department lead to the Strategic Communications and Public Affairs team at the Chancellor's Office. EXPERTS' PROMOTION AND TRAINING Maintain online resources for the news media, such as the Experts Guide and fact sheets. Regularly grow and update the Experts Guide website with faculty and staff experts who are trained to be effective sources and spokespeople. Counsel and train experts, university leaders and other interviewees in advance of interviews. In some cases, participate and/or sit in on the media interview to provide assistance and ensure accuracy of information provided. CONTENT DEVELOPMENT Write news releases and stories for campus publications as needed. Curate and promote university rankings. Advocate for connecting content decisions to the brand storytelling themes adopted by the university as well other strategic institutional interests. Counsel and assist team members on trending issues and content development that will be attractive to the news media. MEDIA SYSTEMS, EVALUATION AND REPORTING Oversee the monitoring, evaluation, reporting and promotion of media relations results, including regular media reports (at least annually), recaps of coverage for major news events, production of the bi-weekly CPP In the News email, use in other university channels (web, social, magazines, newsletters) and submission to News of the CSU. Maintain local, national and international media lists and update, in partnership with the chosen vendor, all lists on a 6-month rotation. Regularly monitor news coverage sentiment; consult with the Chief Communications Officer on message amplification demands, additional placement opportunities and necessary corrections. QUALIFICATIONS: A bachelor's degree in journalism, public relations, communications, English, or related field. California Driver’s License Five ore more years of experience in media relations or as a media specialist. Comprehensive and in-depth knowledge of communication, public affairs, media and media relations, and/or marketing theories and concepts in order to develop and execute communications strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Experience providing management, direction and/or supervision to full-time staff PREFERRED EXPERIENCE: Ten or more years of experience in media relations or as a media specialist. Master’s degree or the equivalent from an accredited college or university in English, journalism, public relations, communications or a related field. Professional experience in higher education communications, preferably media relations Work experience as a reporter, editor or similar in a media organization Work experience in an agency providing public relations or communications services to clients Three or more years' experience providing management, direction Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Wake County Community Services is currently looking for an Assistant Park Manager with proven experience in program development, communications strategies and management to join our team. The Assistant Park Manager will be located at the historic Oak View County Park, a public park that is the site of a 19th century plantation. The park includes several historic buildings and structures, a visitor center and garden and orchard features. The site also has two picnic shelters, a fishing pond, hiking trails and farm animals (goats and chickens). The park is open daily to visitors of all ages to enjoy the site’s cultural and natural history. Oak View’s goals are to serve a diverse public as a site for meaningful community engagement, thoughtful and honoring learning and reflection, and healthy recreation. Essential Functions: Creatively manage the development, coordination, implementation and evaluation of an engaging interpretive and educational experience that provides audiences of all ages a deeper understanding of the lives of all people, free and enslaved, landowner and landless, who lived and worked at Oak View Facilitate engaging experiences around recreation, environmental and cultural education for individuals and various community and school groups Collaborate with our Communications Team to effectively use print, digital and social media to promote our services Conduct historical research to broaden knowledge of topics related to Oak View's history, particularly the history of slavery, sharecropping, and tenant farming in North Carolina Provide positive, innovative and visionary leadership Commit to culturally competent visitor engagement, and be able to adapt and be flexible in a dynamic environment to meet the needs of all visitors Lead and mentor a team of regular and temporary staff members while supporting professional development Assist will all park operations including opening/closing of facilities, janitorial duties and assistance with general maintenance, livestock care and basic landscaping and gardening duties Provide excellent customer service while ensuring our park facilities are welcoming, open, clean and safe for the community to enjoy About Our Team Wake County is one of the fastest-growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune and Time magazines as one of the best places to live, work and play - and it’s no surprise. As part of the Community Services Department, the Community Services Department, Recreation and Open Space Division (we like to call ourselves PROS) is a talented team devoted to ensuring our parks are accessible and welcoming. Our Mission: PROS preserves open space, promotes stewardship, and provides equitable and inclusive education and outdoor recreation for a diverse and growing community. PROS connects people to the things we love most - history, nature and outdoor recreation. As a member of our team, you’ll regularly interact with our community, deliver services that are highly valued by residents and support operations of our parks and facilities. We offer cultural and environmental education as well as recreation opportunities across our (now!) nine parks and three nature preserves 361 days a year. Our parks have never been more popular! We serve nearly 2 million visitors annually and are actively planning and designing new facilities. Our community loves our parks (and so do we!). See for yourself at wake.gov/parks. The Basics (Required Education and Experience) Bachelor's degree in Parks, History, Parks Administration or related field Two years of experience in parks management or parks supervision Valid Driver's License and "safe" driving record Depending on area of employment, Pesticide Applicator's License may be required after initial hire Depending on area of employment, Playground Inspector Certification may be required after initial hire Depending on area of employment, CPR certification may be required after initial hire Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Three or more years of experience of planning and successfully implementing programs Experience engaging diverse populations in program development Experience supervising beginner or entry level personnel Experience with developing marketing materials, social media platforms and engaging audiences How Will We Know You're 'The One'? Excellent communication skills Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with staff, colleagues, volunteers and partner organizations Ability to foster a work culture in which different ideas and opinions are encouraged and expected Ability to encourage others to be innovative and create and try new things Knowledge of diversity, equity, inclusion and accessibility initiatives and ability to execute them, backgrounds and experiences strengthen the organization and produce better results Ability to be resilient, adaptable and self-motivated to get the job done as efficiently as possible, versatility and adaptability are important in any situation Ability to model the behavior you want to see in your team members, not afraid to roll up your sleeves and get your hands dirty Skill as a visionary leader, you may not have all the answers, but you enjoy working with others to seek solutions and reach the destination Knowledge and understanding of parks (including recreational programming) and have a solid interest in outdoor recreation and education About This Position Location: Oakview Farm History Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: 40 hours per week including mornings, evenings, nights, weekends and holidays Hiring Range: $23.20 - $33.63 Market Range: 23.20 - 33.63 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 8/11/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Jul 20, 2024
What You'll Be Doing Wake County Community Services is currently looking for an Assistant Park Manager with proven experience in program development, communications strategies and management to join our team. The Assistant Park Manager will be located at the historic Oak View County Park, a public park that is the site of a 19th century plantation. The park includes several historic buildings and structures, a visitor center and garden and orchard features. The site also has two picnic shelters, a fishing pond, hiking trails and farm animals (goats and chickens). The park is open daily to visitors of all ages to enjoy the site’s cultural and natural history. Oak View’s goals are to serve a diverse public as a site for meaningful community engagement, thoughtful and honoring learning and reflection, and healthy recreation. Essential Functions: Creatively manage the development, coordination, implementation and evaluation of an engaging interpretive and educational experience that provides audiences of all ages a deeper understanding of the lives of all people, free and enslaved, landowner and landless, who lived and worked at Oak View Facilitate engaging experiences around recreation, environmental and cultural education for individuals and various community and school groups Collaborate with our Communications Team to effectively use print, digital and social media to promote our services Conduct historical research to broaden knowledge of topics related to Oak View's history, particularly the history of slavery, sharecropping, and tenant farming in North Carolina Provide positive, innovative and visionary leadership Commit to culturally competent visitor engagement, and be able to adapt and be flexible in a dynamic environment to meet the needs of all visitors Lead and mentor a team of regular and temporary staff members while supporting professional development Assist will all park operations including opening/closing of facilities, janitorial duties and assistance with general maintenance, livestock care and basic landscaping and gardening duties Provide excellent customer service while ensuring our park facilities are welcoming, open, clean and safe for the community to enjoy About Our Team Wake County is one of the fastest-growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune and Time magazines as one of the best places to live, work and play - and it’s no surprise. As part of the Community Services Department, the Community Services Department, Recreation and Open Space Division (we like to call ourselves PROS) is a talented team devoted to ensuring our parks are accessible and welcoming. Our Mission: PROS preserves open space, promotes stewardship, and provides equitable and inclusive education and outdoor recreation for a diverse and growing community. PROS connects people to the things we love most - history, nature and outdoor recreation. As a member of our team, you’ll regularly interact with our community, deliver services that are highly valued by residents and support operations of our parks and facilities. We offer cultural and environmental education as well as recreation opportunities across our (now!) nine parks and three nature preserves 361 days a year. Our parks have never been more popular! We serve nearly 2 million visitors annually and are actively planning and designing new facilities. Our community loves our parks (and so do we!). See for yourself at wake.gov/parks. The Basics (Required Education and Experience) Bachelor's degree in Parks, History, Parks Administration or related field Two years of experience in parks management or parks supervision Valid Driver's License and "safe" driving record Depending on area of employment, Pesticide Applicator's License may be required after initial hire Depending on area of employment, Playground Inspector Certification may be required after initial hire Depending on area of employment, CPR certification may be required after initial hire Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Three or more years of experience of planning and successfully implementing programs Experience engaging diverse populations in program development Experience supervising beginner or entry level personnel Experience with developing marketing materials, social media platforms and engaging audiences How Will We Know You're 'The One'? Excellent communication skills Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with staff, colleagues, volunteers and partner organizations Ability to foster a work culture in which different ideas and opinions are encouraged and expected Ability to encourage others to be innovative and create and try new things Knowledge of diversity, equity, inclusion and accessibility initiatives and ability to execute them, backgrounds and experiences strengthen the organization and produce better results Ability to be resilient, adaptable and self-motivated to get the job done as efficiently as possible, versatility and adaptability are important in any situation Ability to model the behavior you want to see in your team members, not afraid to roll up your sleeves and get your hands dirty Skill as a visionary leader, you may not have all the answers, but you enjoy working with others to seek solutions and reach the destination Knowledge and understanding of parks (including recreational programming) and have a solid interest in outdoor recreation and education About This Position Location: Oakview Farm History Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: 40 hours per week including mornings, evenings, nights, weekends and holidays Hiring Range: $23.20 - $33.63 Market Range: 23.20 - 33.63 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 8/11/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The Department of Public Works Engineering Division is seeking a Senior Project Manager. This position supports the Division's Manager, is highly advanced supervisory and professional project and engineering work of considerable difficulty involving a wide variety of projects, including the supervision of a major work group. Both directly and through subordinate engineering and utilities personnel, as well as in conjunction with engineering consultants, the employee plans, directs, supervises and coordinates the design and construction of municipal engineering projects. Work assignments require the application of advanced project and construction management skills and considerable use of independent judgment in planning and managing/reviewing projects that are designed in-house as well as projects that are developed by engineering consultants or private developers. Experience with program management methods and knowledge of federal and state permitting requirements (e.g. Florida Department of Environmental Protection) will be beneficial to this position. With minimal direction, the employee performs complex assignments requiring the exercise of considerable initiative and independent judgment in assuring that activities meet high standards of service, are performed with the maximum effective use of resources, and that work is accomplished in accordance with accepted technical standards and in compliance with applicable rules, regulations, and laws. Work is reviewed by the Division's Manager via conferences with the employee, through study of reports submitted, by direct observation, and by the degree of achievement of established goals, objectives, timeliness of project completion, and work plans. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit StudentAid.gov/publicservice for more information or to see if you qualify. ESSENTIAL JOB FUNCTIONS Supervises engineering and administrative staff; conducts performance evaluations; recommends disciplinary actions; prepares, prioritizes, delegates and tracks scopes of responsibility and work assignments; develops new policies and procedures; develops and administers quality control measures and processes; improves and streamlines existing procedures; develops and administers performance measures; collaborates with departments and divisions within the City and outside agencies to establish review procedures and policies; Reviews and oversees the preparation of Requests for Proposals (RFP), Requests for Qualifications (RFQ), and other bidding documents for a variety of services and resources in compliance with municipal, state, and federal code requirements Reviews and oversees analysis, evaluation, and recommendation for award of contract; prepares projects for bid, including reviewing of plans, specifications, and estimates Identifies and utilizes available resources to ensure that design, construction and inspection work is performed on schedule and in accordance with federal, state and local regulations and specifications Reviews and oversees the development and/or approval of selection packages; participates in the selection of architects and contractors; negotiates contracts with service providers Develops and oversees applicable budgets for the department, division, and capital improvement projects; monitors actual project costs to ensure project expenditures are within the approved budget Updates/modifies City code provisions, engineering standard details, standard specifications; interprets and applies existing City code provisions; applies federal, state, county and outside agency laws and regulations Collaborates with the City Attorney's Office for the preparation of developer agreements, legal instruments for the disposition of public rights-of-way, easements, bonds and other legal documents Oversees inspection process to ensure that construction work is performed on schedule and in accordance with permit requirements Develops and oversees applicable budgets for the division; monitors actual operating costs to ensure expenditures are within the approved budget Provides technical information and guidance on complex design issues pertaining to land development, utility construction, surface water management, roadway improvements and other public/private improvements Prepares required designs, specifications, estimates and technical reports for special projects; prepares reports, memorandums, and related correspondence pertaining to contract and regulatory compliance Manages complex architectural design projects , infrastructure projects (sewer & water), pump stations, inflow and infiltration, water treatment plants, wastewater treatment plant, and facility remodeling logistics; manages the planning and development of overall project scope; makes recommendations for project management throughout all phases of design and construction. Responds to inquiries by public officials, residents and business owners; identifies and implements strategies to obtain feedback from public and permit applicants on the development permit review process; identifies strategies for utilizing social media and the City's web page to inform applicants of permit review process Provides technical information and guidance on municipal projects; resolves project related issues Prepares required municipal, state, and federal reports for various construction projects; prepares reports, memorandums, and related correspondence pertaining to contract and regulatory compliance Coordinates and approves related purchasing functions Ensures compliance with design and construction standards and regulatory requirements related to City projects Performs project management duties as necessary Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT 1. Have graduated from an accredited college or university with a Bachelor's degree in Civil Engineering, Construction Management, Project Management, or other appropriate technical field. 2. Have at least five (5) years of responsible post-graduate experience in one or more of the following areas: planning, design and construction of public works projects; planning, design and construction of utility projects; planning, design and construction of private development projects; or other closely related project, design/construction experience in water and wastewater projects. Additional qualifying work experience may be substituted for the required college education on a year-for-year basis. PREFERRED REQUIREMENTS Certified Construction Manager, Registered Architect, or Professional Engineer registered in the State of Florida or be registered in another state Project Management Professional (PMP) Preference will be given to candidates with Bachelor's Degree in construction management, architecture, civil engineering, or related field and at least 5 years’ of experience as a project manager in construction management, engineering, and/or transportation and mobility project implementation. SPECIAL REQUIREMENTS: Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ) . The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse pose a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
Jul 14, 2024
Full Time
POSITION SUMMARY The Department of Public Works Engineering Division is seeking a Senior Project Manager. This position supports the Division's Manager, is highly advanced supervisory and professional project and engineering work of considerable difficulty involving a wide variety of projects, including the supervision of a major work group. Both directly and through subordinate engineering and utilities personnel, as well as in conjunction with engineering consultants, the employee plans, directs, supervises and coordinates the design and construction of municipal engineering projects. Work assignments require the application of advanced project and construction management skills and considerable use of independent judgment in planning and managing/reviewing projects that are designed in-house as well as projects that are developed by engineering consultants or private developers. Experience with program management methods and knowledge of federal and state permitting requirements (e.g. Florida Department of Environmental Protection) will be beneficial to this position. With minimal direction, the employee performs complex assignments requiring the exercise of considerable initiative and independent judgment in assuring that activities meet high standards of service, are performed with the maximum effective use of resources, and that work is accomplished in accordance with accepted technical standards and in compliance with applicable rules, regulations, and laws. Work is reviewed by the Division's Manager via conferences with the employee, through study of reports submitted, by direct observation, and by the degree of achievement of established goals, objectives, timeliness of project completion, and work plans. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit StudentAid.gov/publicservice for more information or to see if you qualify. ESSENTIAL JOB FUNCTIONS Supervises engineering and administrative staff; conducts performance evaluations; recommends disciplinary actions; prepares, prioritizes, delegates and tracks scopes of responsibility and work assignments; develops new policies and procedures; develops and administers quality control measures and processes; improves and streamlines existing procedures; develops and administers performance measures; collaborates with departments and divisions within the City and outside agencies to establish review procedures and policies; Reviews and oversees the preparation of Requests for Proposals (RFP), Requests for Qualifications (RFQ), and other bidding documents for a variety of services and resources in compliance with municipal, state, and federal code requirements Reviews and oversees analysis, evaluation, and recommendation for award of contract; prepares projects for bid, including reviewing of plans, specifications, and estimates Identifies and utilizes available resources to ensure that design, construction and inspection work is performed on schedule and in accordance with federal, state and local regulations and specifications Reviews and oversees the development and/or approval of selection packages; participates in the selection of architects and contractors; negotiates contracts with service providers Develops and oversees applicable budgets for the department, division, and capital improvement projects; monitors actual project costs to ensure project expenditures are within the approved budget Updates/modifies City code provisions, engineering standard details, standard specifications; interprets and applies existing City code provisions; applies federal, state, county and outside agency laws and regulations Collaborates with the City Attorney's Office for the preparation of developer agreements, legal instruments for the disposition of public rights-of-way, easements, bonds and other legal documents Oversees inspection process to ensure that construction work is performed on schedule and in accordance with permit requirements Develops and oversees applicable budgets for the division; monitors actual operating costs to ensure expenditures are within the approved budget Provides technical information and guidance on complex design issues pertaining to land development, utility construction, surface water management, roadway improvements and other public/private improvements Prepares required designs, specifications, estimates and technical reports for special projects; prepares reports, memorandums, and related correspondence pertaining to contract and regulatory compliance Manages complex architectural design projects , infrastructure projects (sewer & water), pump stations, inflow and infiltration, water treatment plants, wastewater treatment plant, and facility remodeling logistics; manages the planning and development of overall project scope; makes recommendations for project management throughout all phases of design and construction. Responds to inquiries by public officials, residents and business owners; identifies and implements strategies to obtain feedback from public and permit applicants on the development permit review process; identifies strategies for utilizing social media and the City's web page to inform applicants of permit review process Provides technical information and guidance on municipal projects; resolves project related issues Prepares required municipal, state, and federal reports for various construction projects; prepares reports, memorandums, and related correspondence pertaining to contract and regulatory compliance Coordinates and approves related purchasing functions Ensures compliance with design and construction standards and regulatory requirements related to City projects Performs project management duties as necessary Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT 1. Have graduated from an accredited college or university with a Bachelor's degree in Civil Engineering, Construction Management, Project Management, or other appropriate technical field. 2. Have at least five (5) years of responsible post-graduate experience in one or more of the following areas: planning, design and construction of public works projects; planning, design and construction of utility projects; planning, design and construction of private development projects; or other closely related project, design/construction experience in water and wastewater projects. Additional qualifying work experience may be substituted for the required college education on a year-for-year basis. PREFERRED REQUIREMENTS Certified Construction Manager, Registered Architect, or Professional Engineer registered in the State of Florida or be registered in another state Project Management Professional (PMP) Preference will be given to candidates with Bachelor's Degree in construction management, architecture, civil engineering, or related field and at least 5 years’ of experience as a project manager in construction management, engineering, and/or transportation and mobility project implementation. SPECIAL REQUIREMENTS: Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ) . The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse pose a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
Apply By: 07/25/24 Division: Board of County Commissioners Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Opioid Council Program Manager will serve as the liaison and is responsible for the strategic success of the Region 10 Opioid Regional Council (Clear Creek, Gilpin and Jefferson counties). Jefferson County serves as the fiscal agent for the Region. This position will plan, manage and support the Region with multiple tasks, including but not limited to scheduling, agenda setting, facilitation, data collection and reporting and communication across partnering organizations. Coordinate with Jefferson County Fiscal Agent designee to help facilitate and manage request for applications and contracts, ensuring progress and deliverables are met and payment of invoices. Schedule : This position operates on a four-day work week, Monday-Thursday, and allows for hybrid options with work to be performed in office and remotely depending on business needs. Anticipated Hire Range: $75,000.00 - $82,111.04 USD Annually Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click here for our Total Rewards summary. Essential Duties: Schedule regular meetings, ad-hoc meetings and regional conferences. Coordinate meeting space and prepare and distribute meeting agendas, minutes, recordings and other materials. Provide project management and coordination to GROC workgroups and committees to ensure workgroups stay on track to meet deliverables and reporting requirements. Develop a strategic planning process regarding how Region 10 Council will allocate dollars and leverage substance abuse in the community. Maintain and engage advisory board and non-members to insure ongoing Council involvement. Track membership to ensure voting membership is up-to-date and reflective of primary and alternate membership slots and terms; communicate with counties when membership must be updated. Ensure non-voting membership is reflective of regional partners and update as needed. Develop, implement and update GROC’s external and internal communication plan for consistent messaging, across all three counties, and communication, including website updates, newsletters and social media. Provide strategic communication involving the allocation of opioid settlement funds in Region 10 in close collaboration with the Gateway to the Rockies Opioid Council, Colorado Attorney General’s Office, and other internal and external partners. Develop and submit the required abatement plan to the State, following GROC approval of the plan as well as participate in AG’s monthly opioids regional meetings and annual conference. Develop reports, plans or other materials requested by GROC or the County Commissioner Representative. Present reports as needed. Ensure deliverables are being met according to contractual timelines. Monitor and advise GROC of the status of relevant opioid settlements, other regional council efforts, and other events relevant to GROC. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications : Bachelor’s Degree in Public Administration, Public Policy or related field and 3 years of related work experience. Or an equivalent combination of education and experience. Preferred Qualifications : Bilingual in Spanish preferred but not required Strong customer service skills Experience in government sector Strong verbal and written communication Strong leadership, mentorship, and/or supervision skills Ability to articulate clearly and effectively to varying levels of customers (stakeholders) Demonstrated problem solving, time management and priority setting skills Ability to set and meet goals and deadlines, manage appointments, create schedules,coordinateand facilitate meetings, and make decisions Additional Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Bachelor's Degree Experience: Work Experience: Minimum three years Certifications: Languages: Category: Administrative, Business Programs and Services
Jul 12, 2024
Full Time
Apply By: 07/25/24 Division: Board of County Commissioners Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Opioid Council Program Manager will serve as the liaison and is responsible for the strategic success of the Region 10 Opioid Regional Council (Clear Creek, Gilpin and Jefferson counties). Jefferson County serves as the fiscal agent for the Region. This position will plan, manage and support the Region with multiple tasks, including but not limited to scheduling, agenda setting, facilitation, data collection and reporting and communication across partnering organizations. Coordinate with Jefferson County Fiscal Agent designee to help facilitate and manage request for applications and contracts, ensuring progress and deliverables are met and payment of invoices. Schedule : This position operates on a four-day work week, Monday-Thursday, and allows for hybrid options with work to be performed in office and remotely depending on business needs. Anticipated Hire Range: $75,000.00 - $82,111.04 USD Annually Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click here for our Total Rewards summary. Essential Duties: Schedule regular meetings, ad-hoc meetings and regional conferences. Coordinate meeting space and prepare and distribute meeting agendas, minutes, recordings and other materials. Provide project management and coordination to GROC workgroups and committees to ensure workgroups stay on track to meet deliverables and reporting requirements. Develop a strategic planning process regarding how Region 10 Council will allocate dollars and leverage substance abuse in the community. Maintain and engage advisory board and non-members to insure ongoing Council involvement. Track membership to ensure voting membership is up-to-date and reflective of primary and alternate membership slots and terms; communicate with counties when membership must be updated. Ensure non-voting membership is reflective of regional partners and update as needed. Develop, implement and update GROC’s external and internal communication plan for consistent messaging, across all three counties, and communication, including website updates, newsletters and social media. Provide strategic communication involving the allocation of opioid settlement funds in Region 10 in close collaboration with the Gateway to the Rockies Opioid Council, Colorado Attorney General’s Office, and other internal and external partners. Develop and submit the required abatement plan to the State, following GROC approval of the plan as well as participate in AG’s monthly opioids regional meetings and annual conference. Develop reports, plans or other materials requested by GROC or the County Commissioner Representative. Present reports as needed. Ensure deliverables are being met according to contractual timelines. Monitor and advise GROC of the status of relevant opioid settlements, other regional council efforts, and other events relevant to GROC. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications : Bachelor’s Degree in Public Administration, Public Policy or related field and 3 years of related work experience. Or an equivalent combination of education and experience. Preferred Qualifications : Bilingual in Spanish preferred but not required Strong customer service skills Experience in government sector Strong verbal and written communication Strong leadership, mentorship, and/or supervision skills Ability to articulate clearly and effectively to varying levels of customers (stakeholders) Demonstrated problem solving, time management and priority setting skills Ability to set and meet goals and deadlines, manage appointments, create schedules,coordinateand facilitate meetings, and make decisions Additional Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Bachelor's Degree Experience: Work Experience: Minimum three years Certifications: Languages: Category: Administrative, Business Programs and Services
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 525474; 4/21/2023 COMMUNICATIONS MANAGER California State University, Los Angeles, invites applications for the above Administrator I position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Reporting to the Senior Executive Director for University Advancement, the Communications Manager will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic communications projects, including promotional materials and a diverse array of fundraising pieces. Types of projects include brochures and flyers, direct mail pieces, invitations, event scripts, web site content, online giving, online event registration, email communications, and coordination of use of social media. Oversight of the Advancement web pages will include project management, collaboration with the design team, development of page content, and regular updates of the pages. The Communications Manager will provide support to the Division of University Advancement in the production of communication materials as a member of a team of Advancement professionals. The incumbent will collaborate with other members of the team to create written materials for internal and external audiences. This position is part of the team that produces University Commencement annually. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Two years of experience in business or technical writing, communications, media relations, or related field. Experience with electronic communications including web technologies, design, content management and social media. Demonstrated knowledge of standard concepts and practices related to the position. Knowledge of when and how to use various channels of communication. Expertise in use of English grammar, punctuation, and syntax. Understanding of branding and positioning strategies. Must possess integrity, strong work ethic, and positive attitude. Proficiency in Microsoft Office applications (including Outlook, Word, Excel and PowerPoint). Must have strong writing, editing, and proofreading skills. Ability to: learn subject-specific terminology when developing written materials; develop and produce editorial content for web sites; work both collaboratively and independently; manage multiple projects, priorities, and deadlines; organize information for effective presentation in publications, web sites, and other media platforms; interact effectively with various external and internal constituents; and maintain confidentiality at all times. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree in English, Communications or a related field from an accredited four-year college or university. Experience in higher education environment. Drupal content management experience. Donor database management knowledge (Raiser’s Edge a plus). Adobe Creative Suite competency. Compensation : Salary is commensurate with experience and qualifications. Salary range is $3,750 - $11,146/monthly. A comprehensive benefits package is provided. Appointment : The Administrator I appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on May 5, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 21 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 525474; 4/21/2023 COMMUNICATIONS MANAGER California State University, Los Angeles, invites applications for the above Administrator I position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Reporting to the Senior Executive Director for University Advancement, the Communications Manager will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic communications projects, including promotional materials and a diverse array of fundraising pieces. Types of projects include brochures and flyers, direct mail pieces, invitations, event scripts, web site content, online giving, online event registration, email communications, and coordination of use of social media. Oversight of the Advancement web pages will include project management, collaboration with the design team, development of page content, and regular updates of the pages. The Communications Manager will provide support to the Division of University Advancement in the production of communication materials as a member of a team of Advancement professionals. The incumbent will collaborate with other members of the team to create written materials for internal and external audiences. This position is part of the team that produces University Commencement annually. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Two years of experience in business or technical writing, communications, media relations, or related field. Experience with electronic communications including web technologies, design, content management and social media. Demonstrated knowledge of standard concepts and practices related to the position. Knowledge of when and how to use various channels of communication. Expertise in use of English grammar, punctuation, and syntax. Understanding of branding and positioning strategies. Must possess integrity, strong work ethic, and positive attitude. Proficiency in Microsoft Office applications (including Outlook, Word, Excel and PowerPoint). Must have strong writing, editing, and proofreading skills. Ability to: learn subject-specific terminology when developing written materials; develop and produce editorial content for web sites; work both collaboratively and independently; manage multiple projects, priorities, and deadlines; organize information for effective presentation in publications, web sites, and other media platforms; interact effectively with various external and internal constituents; and maintain confidentiality at all times. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree in English, Communications or a related field from an accredited four-year college or university. Experience in higher education environment. Drupal content management experience. Donor database management knowledge (Raiser’s Edge a plus). Adobe Creative Suite competency. Compensation : Salary is commensurate with experience and qualifications. Salary range is $3,750 - $11,146/monthly. A comprehensive benefits package is provided. Appointment : The Administrator I appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on May 5, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 21 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Director, Media Relations and Public Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $14,167 per month, commensurate with qualifications and experience. The salary range for this classification is $ 9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Senior Director, Media Relations and Public Affairs to be the chief spokesperson for the California State University Chancellor’s Office and leads a team of professionals responsible for strategic communications driven through media relations; developing, implementing, and assessing content strategy; crisis and issues management; and proactive public relations to advance the university’s reputation and priorities. The position also provides strategic and tactical guidance on local, regional, and national issues to executive leadership and serves as an advisor and mentor to campus-based peers and colleagues. Responsibilities Under the general direction of the Associate Vice Chancellor, Strategic Communications and Brand Marketing , the Senior Director, Media Relations and Public Affairs will: -Build and maintain positive, constructive relationships with key contacts across the Chancellor’s Office and the CSU to aid in fulfilling media inquiries. -Build and maintain positive, constructive relationships with news media contacts. -Develop high-value story ideas and pitch to appropriate news outlets; proactively seek out media opportunities to position the CSU as a thought leader on key issues or emerging topics. -Draft or review news releases and supervise news release distribution process. -Field inquiries from the news media and act as a spokesperson when necessary. -Identify appropriate subject-matter experts for media interviews and connect them with reporters. -Draft talking points and counsel or coach interviewees in advance of interviews. -Provide strategic communications counsel, particularly as it relates to media relations, to the Chancellor, vice chancellors, trustees, and, as requested, to campus leadership teams. -Implement an issue management strategy that is proactive and identifies issues that could potentially impact the CSU, stakeholders or its constituents. -Create communications plans, associated materials and responses. -Provide updates, summaries, and post-event analysis and recommendations. -Receive, fact-check, and research sensitive issues emerging from or confronting the institution. -Collaborate with the Associate Vice Chancellor and others in crafting and implementing appropriate response plans. -Draft issue-specific talking points and statements. -Develop, implement, and assess a yearly strategic content plan with the goal of building understanding, trust and, ultimately, support for the university in alignment with the university’s goals and priorities. -Monitors and analyzes key metrics to determine the reach and effectiveness of the university’s media relations efforts and devises strategies for improvement. -Provide leadership and mentoring to the Media Relations and Public Affairs team, and to campus-based media and public affairs personnel. -Work with campus-based public information personnel to integrate university messaging into campus communications. -In partnership with the Associate Vice Chancellor, create and implement strategic communications plans in collaboration with colleagues in External Relations and Communications, and throughout the Chancellor’s Office. -Integrate messaging with internal communications, owned media, marketing and brand management. Qualifications This position requires: -A bachelor’s degree in public relations, journalism, or a closely related discipline is required. A master’s degree in a related area is preferred. A minimum of 8-to-10 years of progressively responsible experience in public affairs, journalism, communications or marketing positions, with at least 3 years of management experience is required. -Thorough knowledge of best practices for public affairs/media relations, earned and owned media and associated activities in order to maximize the CSU’s presence in national, regional and trade media outlets. -Significant experience in effective issues and crisis management. -Proven track record of successfully pitching content for earned media coverage, with outstanding news judgement. -Skill in building strong rapport and working relationships with media outlets/reports (local, regional, national) as well as faculty, staff and students. -Ability to work with executive leadership, legislators, influencers, writers, editors, graphic designers, photographers, and members of the media. -Exceptional writing and communications skills. -Discretion in managing confidential and sensitive matters. -Supervisory experience in leading a team. Preferred Qualifications -Experience in higher education is preferred. -Comfortable with speaking in public and on camera. -Familiarity with higher education/academia, and with California state public policy. Application Period Priority consideration will be given to candidates who apply by May 15, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Director, Media Relations and Public Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $14,167 per month, commensurate with qualifications and experience. The salary range for this classification is $ 9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Senior Director, Media Relations and Public Affairs to be the chief spokesperson for the California State University Chancellor’s Office and leads a team of professionals responsible for strategic communications driven through media relations; developing, implementing, and assessing content strategy; crisis and issues management; and proactive public relations to advance the university’s reputation and priorities. The position also provides strategic and tactical guidance on local, regional, and national issues to executive leadership and serves as an advisor and mentor to campus-based peers and colleagues. Responsibilities Under the general direction of the Associate Vice Chancellor, Strategic Communications and Brand Marketing , the Senior Director, Media Relations and Public Affairs will: -Build and maintain positive, constructive relationships with key contacts across the Chancellor’s Office and the CSU to aid in fulfilling media inquiries. -Build and maintain positive, constructive relationships with news media contacts. -Develop high-value story ideas and pitch to appropriate news outlets; proactively seek out media opportunities to position the CSU as a thought leader on key issues or emerging topics. -Draft or review news releases and supervise news release distribution process. -Field inquiries from the news media and act as a spokesperson when necessary. -Identify appropriate subject-matter experts for media interviews and connect them with reporters. -Draft talking points and counsel or coach interviewees in advance of interviews. -Provide strategic communications counsel, particularly as it relates to media relations, to the Chancellor, vice chancellors, trustees, and, as requested, to campus leadership teams. -Implement an issue management strategy that is proactive and identifies issues that could potentially impact the CSU, stakeholders or its constituents. -Create communications plans, associated materials and responses. -Provide updates, summaries, and post-event analysis and recommendations. -Receive, fact-check, and research sensitive issues emerging from or confronting the institution. -Collaborate with the Associate Vice Chancellor and others in crafting and implementing appropriate response plans. -Draft issue-specific talking points and statements. -Develop, implement, and assess a yearly strategic content plan with the goal of building understanding, trust and, ultimately, support for the university in alignment with the university’s goals and priorities. -Monitors and analyzes key metrics to determine the reach and effectiveness of the university’s media relations efforts and devises strategies for improvement. -Provide leadership and mentoring to the Media Relations and Public Affairs team, and to campus-based media and public affairs personnel. -Work with campus-based public information personnel to integrate university messaging into campus communications. -In partnership with the Associate Vice Chancellor, create and implement strategic communications plans in collaboration with colleagues in External Relations and Communications, and throughout the Chancellor’s Office. -Integrate messaging with internal communications, owned media, marketing and brand management. Qualifications This position requires: -A bachelor’s degree in public relations, journalism, or a closely related discipline is required. A master’s degree in a related area is preferred. A minimum of 8-to-10 years of progressively responsible experience in public affairs, journalism, communications or marketing positions, with at least 3 years of management experience is required. -Thorough knowledge of best practices for public affairs/media relations, earned and owned media and associated activities in order to maximize the CSU’s presence in national, regional and trade media outlets. -Significant experience in effective issues and crisis management. -Proven track record of successfully pitching content for earned media coverage, with outstanding news judgement. -Skill in building strong rapport and working relationships with media outlets/reports (local, regional, national) as well as faculty, staff and students. -Ability to work with executive leadership, legislators, influencers, writers, editors, graphic designers, photographers, and members of the media. -Exceptional writing and communications skills. -Discretion in managing confidential and sensitive matters. -Supervisory experience in leading a team. Preferred Qualifications -Experience in higher education is preferred. -Comfortable with speaking in public and on camera. -Familiarity with higher education/academia, and with California state public policy. Application Period Priority consideration will be given to candidates who apply by May 15, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, June 7, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, June 7, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T HE OPPORTUNITY Discover the vibrant City of Long Beach, where endless opportunities meet a dynamic coastal lifestyle. Long Beach Utilities offers a rewarding career in a city known for its rich cultural diversity, thriving arts scene, and beautiful beaches. Join a forward-thinking team dedicated to sustainability and innovation while enjoying the perfect balance of work and play. Make Long Beach your new home and be part of a community that values progress, inclusivity, and a high quality of life. Long Beach Utilities presents an excellent career opportunity to join a progressive organization dedicated to providing the highest quality of service to water, natural gas and sewer customers in Long Beach. Ideal candidates must have a proven track record of proactive, participative management experience and possess excellent interpersonal, problem solving, communication, leadership, and financial management skills. The General Manager is responsible for all functions of the Water, Natural Gas and Sewer Utilities. The General Manager will direct a staff of approximately 500 full-time employees led by an executive leadership team that includes three Assistant General Managers. The Board of Utilities Commissioners recently adopted a $378 million budget for FY25 to fund the Long Beach Utilities Department. The budget encompasses a $180 million Water Fund, a $165 million Gas Fund, and a $33 million Sewer Fund supporting infrastructure, maintenance and services from October 1, 2024 through September 30, 2025. LONG BEACH UTILITIES Long Beach Utilities provides three primary utility services to nearly 500,000 residents and businesses, including: a) the unfailing delivery of high quality, delicious drinking water, b) the safe delivery of natural gas throughout Long Beach (as well as the City of Signal Hill), and c) reliable sewer services. The City has successfully provided these three utility services to the community for over 100 years. These utility services are provided via a vast network of approximately 5,000 miles of underground pipeline. These services are provided 24/7 due to the dedicated professional employees who handle pipeline maintenance and construction, field operations, customer service, engineering, water quality testing, water treatment, sewer inspection, accounting, call center activities, utility billing, meter reading, emergency response, and many other services. In November 2022, the voters of Long Beach approved a change to the City’s charter to create the Public Utilities Department, consolidating the City’s water, natural gas, and sewer services into one department. This consolidation improved utility customer service, reduced impacts to streets through better coordination of pipeline repairs and achieves cost savings through economies of scale and efficiencies. Oversight of the City’s water, natural gas, and sewer operations is provided by the independent Board of Utilities Commissioners and managed by the General Manager who reports directly to the Board. Prior to the charter change, water and sewer utilities were provided by the Long Beach Water Department and natural gas services by the Long Beach Department of Energy Resources, formerly the Long Beach Gas Department. EXAMPLES OF DUTIES THE POSITION Under general guidance from the Board of Utilities Commissioners, the General Manager provides leadership in the implementation of Board policies and the development of strategies, business plans, budgets, programs, procedures, long-range plans and administrative and personnel management for the Long Beach Utilities Department. Specific responsibilities include: • Plans and evaluates executive staff performance, provides leadership and collaborates with the City executive team; establishes programs, services, and rates that best meet the needs of the Department’s customers; • Represents the Department before external organizations, including other governmental and regulatory agencies, private entities, professional and community organizations, the media, and the general public; • Oversees a variety of complex managerial and technical matters involving water and natural gas procurement and distribution, sewer operations, water, natural gas and sewer regulatory compliance, water treatment, water production, and development of new water supplies; • Directs the preparation of a wide variety of special studies, projects and reports, including working with and directing staff in collecting and researching information to identify and resolve operational and administrative problems, issues, and challenges. Specific Duties include but not limited to: • Directs the development and implementation of organizational goals, visions, policies, and procedures for the Long Beach Utilities Department; establishes a strategic plan for the Department and continues to develop innovative programs to address the long-term water supply of the city, natural gas needs, reliable sewer operations, increase conservation efforts. • Communicates clearly and concisely the Department’s vision to the community (i.e., community outreach, rate studies, new legislation). • Acts as the principal advisor to the Board, keeping the commissioners informed in a timely and transparent manner; educates and guides the commissioners on technical matters, personnel decisions, and regional activities. • Represents the Department locally and regionally while being visible and active to protect the city’s best interests; navigates through the political environment in a professional, inclusive and sophisticated way. • Works closely with the Mayor and City Council, the City Manager and executive team, external agencies, and other important stakeholders; maintains strong relationships with City Hall. • Establishes overall priorities, allocates resources; directs implementation of bureau work plans; monitors and evaluates work methods and procedures. • Builds a long-term workforce by continuing to develop managers at every level; reviews staffing structure and reorganizes roles and responsibilities as needed. • Selects, trains, motivates and evaluates assigned personnel confers with employees to correct deficiencies; implement discipline and termination procedures. • Actively participates in a variety of Board and Committee meetings; approves, finalizes and presents staff reports and other necessary correspondence. • Explains, justifies, and supports bureau programs, policies, and activities; negotiates and resolves controversial issues; investigates and responds to difficult and sensitive citizen inquiries and complaints. • Identifies opportunities for improving service delivery methods and procedures, directs, plans, organizes, controls, integrates, and evaluates work plans of all departments to ensure administrative operations and services comply with the policies and strategic direction set by the Board of Utility Commissioners and all applicable laws and regulations. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, civil engineering or related field. A master’s degree is desirable. Ten years of progressively responsible experience in executive level public management. Experience reporting to a Board or Council is strongly desired. THE IDEAL CANDIDATE Long Beach Utilities is seeking a General Manager who is a servant leader that will preserve and continue to build upon the legacy of excellence that currently exists in the organization. Long Beach Utilities seeks a leader with significant and relevant experience managing a water, sewer and/or natural gas agency with similar scope and complexities. The ideal candidate will have a verifiable and highly successful career with a record of demonstrated leadership in guiding an organization that embraces best practices while providing a constructive culture to deliver its mission effectively and efficiently. The successful candidate will be a confident, creative, and innovative leader who is comfortable operating in a robust and dynamic environment with a keen customer service focus and commitment to safety. The next General Manager must have a proven ability to instill a culture of change that maximizes both staff and advanced technology resources. Candidates must have a proven track record of achieving goals and be comfortable in an active labor environment and have knowledge of complex utility issues in California, ideally. In summary, Long Beach Utilities is seeking a highly qualified and experienced General Manager who incorporates a professional, open, and friendly approach to the overall operations. The General Manager must be a credible leader willing to deal with a vast array of issues in a multi-faceted organization while maintaining a fair and impartial approach to all communication with staff and the Board of Directors is paramount. SELECTION PROCEDURE APPLICATION PROCESS This is a confidential process and will be handled accordingly. Interested candidates should apply immediately. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. This recruitment may close at any time once a strong pool of candidates is received. To be considered, candidates must submit a compelling cover letter and comprehensive resume, via email to gm.longbeach@thehawkinscompany.com by the first review date of August 16, 2024. For additional information or questions, please contact Ms. Yonnine Hawkins Garr at 323-252-1655, yonnine@ thehawkinscompany.com or Will Hawkins at 310-703- 4474, will@thehawkinscompany.com, or Todd Hawkins at 213-300-9342, todd@thehawkinscompany.com . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-2330. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 8/16/2024 5:00 PM Pacific
Jul 26, 2024
Full Time
DESCRIPTION T HE OPPORTUNITY Discover the vibrant City of Long Beach, where endless opportunities meet a dynamic coastal lifestyle. Long Beach Utilities offers a rewarding career in a city known for its rich cultural diversity, thriving arts scene, and beautiful beaches. Join a forward-thinking team dedicated to sustainability and innovation while enjoying the perfect balance of work and play. Make Long Beach your new home and be part of a community that values progress, inclusivity, and a high quality of life. Long Beach Utilities presents an excellent career opportunity to join a progressive organization dedicated to providing the highest quality of service to water, natural gas and sewer customers in Long Beach. Ideal candidates must have a proven track record of proactive, participative management experience and possess excellent interpersonal, problem solving, communication, leadership, and financial management skills. The General Manager is responsible for all functions of the Water, Natural Gas and Sewer Utilities. The General Manager will direct a staff of approximately 500 full-time employees led by an executive leadership team that includes three Assistant General Managers. The Board of Utilities Commissioners recently adopted a $378 million budget for FY25 to fund the Long Beach Utilities Department. The budget encompasses a $180 million Water Fund, a $165 million Gas Fund, and a $33 million Sewer Fund supporting infrastructure, maintenance and services from October 1, 2024 through September 30, 2025. LONG BEACH UTILITIES Long Beach Utilities provides three primary utility services to nearly 500,000 residents and businesses, including: a) the unfailing delivery of high quality, delicious drinking water, b) the safe delivery of natural gas throughout Long Beach (as well as the City of Signal Hill), and c) reliable sewer services. The City has successfully provided these three utility services to the community for over 100 years. These utility services are provided via a vast network of approximately 5,000 miles of underground pipeline. These services are provided 24/7 due to the dedicated professional employees who handle pipeline maintenance and construction, field operations, customer service, engineering, water quality testing, water treatment, sewer inspection, accounting, call center activities, utility billing, meter reading, emergency response, and many other services. In November 2022, the voters of Long Beach approved a change to the City’s charter to create the Public Utilities Department, consolidating the City’s water, natural gas, and sewer services into one department. This consolidation improved utility customer service, reduced impacts to streets through better coordination of pipeline repairs and achieves cost savings through economies of scale and efficiencies. Oversight of the City’s water, natural gas, and sewer operations is provided by the independent Board of Utilities Commissioners and managed by the General Manager who reports directly to the Board. Prior to the charter change, water and sewer utilities were provided by the Long Beach Water Department and natural gas services by the Long Beach Department of Energy Resources, formerly the Long Beach Gas Department. EXAMPLES OF DUTIES THE POSITION Under general guidance from the Board of Utilities Commissioners, the General Manager provides leadership in the implementation of Board policies and the development of strategies, business plans, budgets, programs, procedures, long-range plans and administrative and personnel management for the Long Beach Utilities Department. Specific responsibilities include: • Plans and evaluates executive staff performance, provides leadership and collaborates with the City executive team; establishes programs, services, and rates that best meet the needs of the Department’s customers; • Represents the Department before external organizations, including other governmental and regulatory agencies, private entities, professional and community organizations, the media, and the general public; • Oversees a variety of complex managerial and technical matters involving water and natural gas procurement and distribution, sewer operations, water, natural gas and sewer regulatory compliance, water treatment, water production, and development of new water supplies; • Directs the preparation of a wide variety of special studies, projects and reports, including working with and directing staff in collecting and researching information to identify and resolve operational and administrative problems, issues, and challenges. Specific Duties include but not limited to: • Directs the development and implementation of organizational goals, visions, policies, and procedures for the Long Beach Utilities Department; establishes a strategic plan for the Department and continues to develop innovative programs to address the long-term water supply of the city, natural gas needs, reliable sewer operations, increase conservation efforts. • Communicates clearly and concisely the Department’s vision to the community (i.e., community outreach, rate studies, new legislation). • Acts as the principal advisor to the Board, keeping the commissioners informed in a timely and transparent manner; educates and guides the commissioners on technical matters, personnel decisions, and regional activities. • Represents the Department locally and regionally while being visible and active to protect the city’s best interests; navigates through the political environment in a professional, inclusive and sophisticated way. • Works closely with the Mayor and City Council, the City Manager and executive team, external agencies, and other important stakeholders; maintains strong relationships with City Hall. • Establishes overall priorities, allocates resources; directs implementation of bureau work plans; monitors and evaluates work methods and procedures. • Builds a long-term workforce by continuing to develop managers at every level; reviews staffing structure and reorganizes roles and responsibilities as needed. • Selects, trains, motivates and evaluates assigned personnel confers with employees to correct deficiencies; implement discipline and termination procedures. • Actively participates in a variety of Board and Committee meetings; approves, finalizes and presents staff reports and other necessary correspondence. • Explains, justifies, and supports bureau programs, policies, and activities; negotiates and resolves controversial issues; investigates and responds to difficult and sensitive citizen inquiries and complaints. • Identifies opportunities for improving service delivery methods and procedures, directs, plans, organizes, controls, integrates, and evaluates work plans of all departments to ensure administrative operations and services comply with the policies and strategic direction set by the Board of Utility Commissioners and all applicable laws and regulations. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, civil engineering or related field. A master’s degree is desirable. Ten years of progressively responsible experience in executive level public management. Experience reporting to a Board or Council is strongly desired. THE IDEAL CANDIDATE Long Beach Utilities is seeking a General Manager who is a servant leader that will preserve and continue to build upon the legacy of excellence that currently exists in the organization. Long Beach Utilities seeks a leader with significant and relevant experience managing a water, sewer and/or natural gas agency with similar scope and complexities. The ideal candidate will have a verifiable and highly successful career with a record of demonstrated leadership in guiding an organization that embraces best practices while providing a constructive culture to deliver its mission effectively and efficiently. The successful candidate will be a confident, creative, and innovative leader who is comfortable operating in a robust and dynamic environment with a keen customer service focus and commitment to safety. The next General Manager must have a proven ability to instill a culture of change that maximizes both staff and advanced technology resources. Candidates must have a proven track record of achieving goals and be comfortable in an active labor environment and have knowledge of complex utility issues in California, ideally. In summary, Long Beach Utilities is seeking a highly qualified and experienced General Manager who incorporates a professional, open, and friendly approach to the overall operations. The General Manager must be a credible leader willing to deal with a vast array of issues in a multi-faceted organization while maintaining a fair and impartial approach to all communication with staff and the Board of Directors is paramount. SELECTION PROCEDURE APPLICATION PROCESS This is a confidential process and will be handled accordingly. Interested candidates should apply immediately. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. This recruitment may close at any time once a strong pool of candidates is received. To be considered, candidates must submit a compelling cover letter and comprehensive resume, via email to gm.longbeach@thehawkinscompany.com by the first review date of August 16, 2024. For additional information or questions, please contact Ms. Yonnine Hawkins Garr at 323-252-1655, yonnine@ thehawkinscompany.com or Will Hawkins at 310-703- 4474, will@thehawkinscompany.com, or Todd Hawkins at 213-300-9342, todd@thehawkinscompany.com . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-2330. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 8/16/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/29/2024, 8/19/2024 (final) Under general direction, the Airport Manager manages, supervises, and coordinates the activities and operations of a specific functional area of the Sacramento County Department of Airports and coordinates assigned activities with other sections, departments, outside agencies and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation, business development, project management, and organizational effectiveness Commercial property management, retail leasing, and property/tenant principles and practices Marketing and public relations principles, strategies and methods Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of airport operations, development, management, and finance Airport security requirements Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently and in a team environment Effectively manage multiple projects and priorities Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Independently and effectively make decisions regarding airport operational needs and the safety of the public Develop and maintain cooperative, effective working relationships with all levels of County staff, public and private organizations, public officials, the media and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Effectively represent the department to other departments, agencies, and the public Influence and persuade others Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Employment Qualifications Minimum Qualifications Completion of a Bachelor's Degree, or higher, from an accredited college or university. AND Either: 1. Three years of full-time paid experience employed by the County of Sacramento performing duties comparable to Senior Airport Economic Development Specialist, Airport Operations Officer, Senior Airport Planner, Airfield Maintenance Supervisor, or Fire Battalion Chief, Aircraft Rescue and Firefighting. Or: 2. Three years of full-time paid supervisory level experience or higher, at an airport or in the aviation industry. Or: 3. Three years of full-time paid supervisory level experience or higher in retail property/tenant management or commercial real property leasing. Or: 4. Three years of full-time paid supervisory level experience or higher in communications, marketing, or public relations and media. In order to be qualifying, experience in these areas must have included responsibility for policy planning and program development. Note: Additional experience at the level of and in one of the areas listed above can be substituted for the required education on a year for year basis. (30 semester units or 45 quarter units = 1 year of experience.) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/19/2024 5:00 PM Pacific
Jul 09, 2024
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/29/2024, 8/19/2024 (final) Under general direction, the Airport Manager manages, supervises, and coordinates the activities and operations of a specific functional area of the Sacramento County Department of Airports and coordinates assigned activities with other sections, departments, outside agencies and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation, business development, project management, and organizational effectiveness Commercial property management, retail leasing, and property/tenant principles and practices Marketing and public relations principles, strategies and methods Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of airport operations, development, management, and finance Airport security requirements Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently and in a team environment Effectively manage multiple projects and priorities Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Independently and effectively make decisions regarding airport operational needs and the safety of the public Develop and maintain cooperative, effective working relationships with all levels of County staff, public and private organizations, public officials, the media and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Effectively represent the department to other departments, agencies, and the public Influence and persuade others Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Employment Qualifications Minimum Qualifications Completion of a Bachelor's Degree, or higher, from an accredited college or university. AND Either: 1. Three years of full-time paid experience employed by the County of Sacramento performing duties comparable to Senior Airport Economic Development Specialist, Airport Operations Officer, Senior Airport Planner, Airfield Maintenance Supervisor, or Fire Battalion Chief, Aircraft Rescue and Firefighting. Or: 2. Three years of full-time paid supervisory level experience or higher, at an airport or in the aviation industry. Or: 3. Three years of full-time paid supervisory level experience or higher in retail property/tenant management or commercial real property leasing. Or: 4. Three years of full-time paid supervisory level experience or higher in communications, marketing, or public relations and media. In order to be qualifying, experience in these areas must have included responsibility for policy planning and program development. Note: Additional experience at the level of and in one of the areas listed above can be substituted for the required education on a year for year basis. (30 semester units or 45 quarter units = 1 year of experience.) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/19/2024 5:00 PM Pacific
City of Palo Alto
Palo Alto, California, United States
Description: The Utilities Department The City of Palo Alto offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services. Palo Alto Fiber is seeking a dynamic and highly motivated Product and Services Manager with a minimum of 5 years of leadership experience and at least 3 years in marketing and selling telecommunications and fiber optic internet services to residential, commercial, and multi-family customers. This newly created position will be responsible for leading strategic and tactical product and service development, marketing and management for internet product and service offerings. This position will work closely with Outside Plant (OSP), Network Deployment, Network Operations and Service Delivery functions. The ideal candidate will spearhead data-driven sales and marketing campaigns to achieve our fiber broadband revenue objectives. This role demands a strong leader with exceptional project management skills, a deep understanding of fiber optic and telecommunications technologies, and a proven track record of successful strategic marketing campaigns. The manager will take an analytical approach, using data to solve market challenges. Experience leveraging marketing automation platforms and Customer Relationship Management (CRM) systems to optimize campaign performance and demonstrate Return on Investment (ROI) is a plus. Learn more about Palo Alto Fiber HERE . Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Lead, develop and oversee all marketing campaigns and customer acquisition programs to drive growth and market penetration in various market segments such as single family residences, commercial facilities and multi-family residences (e.g. apartments, condominiums, townhomes and office buildings). Develop and implement comprehensive media plans for both mass and targeted media channels, ensuring optimal reach and ROI. Leverage marketing analytics to measure campaign performance and manage multiple projects, ensuring timely and budget-compliant delivery. Act as the central point for all media, creative and campaign performance reporting, providing actionable insights to optimize marketing efforts. Drive the implementation of new marketing technologies, systems, and tools to enhance customer engagement and retention. Develop and evolve customer capture workflows via the operations support system / business support system (OSS/BSS). Collaborate closely with Outside Plant, Network Deployment and Operations, Service Delivery, Finance/Legal, and other key stakeholder teams to ensure alignment of product and services with long-term business goals. Analyze Palo Alto Fiber internet performance; perform customer surveys, market research, financials, and competitive data; and present recommendations Develop business cases to justify business approaches (i.e. next implementation area, multi-family residences approach, service offerings and pricing). Generate unique sales plans, support the creation of engaging advertisements, emails, and promotional literature, develop pricing strategies, and meet marketing and sales objectives Provide strategic guidance on resource allocation, vendor management, and contract negotiations to optimize marketing effectiveness and develop a strategic competitive advantage. Foster strong partnerships with cross-functional teams, including Communications, Engineering, and Technology to ensure effective translation and execution of marketing strategies. Establish and monitor key performance indicators (KPIs) driving continuous improvement and performance excellence. Utilize marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce) Other duties as assigned. Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which typically would be acquired through: Bachelor’s degree in marketing, business or a similar field required; Master’s degree preferred. Minimum of 5 years of experience in leadership roles in marketing, sales, or sales operations. Minimum 3 years of experience in marketing and selling fiber optic services to residential and business customers. Demonstrated experience in managing large scale business performance and telecommunications projects. Supplemental Information: Knowledge, Skills, and Abilities: Strong understanding of federal, state, and local regulations related to fiber marketing and sales operations. Knowledge of Palo Alto Fiber policies and procedures is a plus. Strong analytical, organizational, and creative thinking skills to develop products (web, mobile, User Interface/user Experience “UI/UX”, etc.) and manage strategic projects from conceptualization to market launch. Owns product roadmaps and strategies, with a proven track record of developing and executing successful marketing campaigns. Excellent interpersonal and customer service skills, able to communicate effectively in both verbal and written methods to build consensus with senior leadership and effectively engage with internal and external stakeholders. Ability to analyze marketing spend and adjust strategies to support personalized marketing programs and present recommendations. Strong leadership skills with the ability to manage cross-functional relationships, drive collaboration, and build a high-performing team. Proficiency in data analytics and the ability to translate insights into actionable strategies. Working Conditions: Work in an office and outside environment; will travel to various sites and locations. This position requires ability to communicate effectively, observe details in close range, reach, stand, walk, stoop, bend and lift. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary CalPERs sponsored medical plan with City flat rate contribution Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Paid Parental Leave- Six weeks of Parental Leave at 100% of salary, for the first twelve-month period, immediately following the birth, adoption or placement of a child with the employee. Some Management classifications may qualify for 80 hours of Management Leave Professional development reimbursement Public Employees' Retirement System (PERS) 2% at60 formula for Classic Misc Employees, one-year calculation for final compensation 2% at 62 formula for New Misc CalPers Members, three yearcalculationfor final compensation 3% at 50 formula for Classic Safety Employees, one-yearcalculationforfinal compensation 3% at 55 formula for New Safety CalPersMembers, threeyearcalculationfor final compensation Retiree Medical benefits for employee and dependents according to Retiree Medical Group Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 8/23/2024 11:59 PM Pacific
Jul 24, 2024
Full Time
Description: The Utilities Department The City of Palo Alto offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services. Palo Alto Fiber is seeking a dynamic and highly motivated Product and Services Manager with a minimum of 5 years of leadership experience and at least 3 years in marketing and selling telecommunications and fiber optic internet services to residential, commercial, and multi-family customers. This newly created position will be responsible for leading strategic and tactical product and service development, marketing and management for internet product and service offerings. This position will work closely with Outside Plant (OSP), Network Deployment, Network Operations and Service Delivery functions. The ideal candidate will spearhead data-driven sales and marketing campaigns to achieve our fiber broadband revenue objectives. This role demands a strong leader with exceptional project management skills, a deep understanding of fiber optic and telecommunications technologies, and a proven track record of successful strategic marketing campaigns. The manager will take an analytical approach, using data to solve market challenges. Experience leveraging marketing automation platforms and Customer Relationship Management (CRM) systems to optimize campaign performance and demonstrate Return on Investment (ROI) is a plus. Learn more about Palo Alto Fiber HERE . Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Lead, develop and oversee all marketing campaigns and customer acquisition programs to drive growth and market penetration in various market segments such as single family residences, commercial facilities and multi-family residences (e.g. apartments, condominiums, townhomes and office buildings). Develop and implement comprehensive media plans for both mass and targeted media channels, ensuring optimal reach and ROI. Leverage marketing analytics to measure campaign performance and manage multiple projects, ensuring timely and budget-compliant delivery. Act as the central point for all media, creative and campaign performance reporting, providing actionable insights to optimize marketing efforts. Drive the implementation of new marketing technologies, systems, and tools to enhance customer engagement and retention. Develop and evolve customer capture workflows via the operations support system / business support system (OSS/BSS). Collaborate closely with Outside Plant, Network Deployment and Operations, Service Delivery, Finance/Legal, and other key stakeholder teams to ensure alignment of product and services with long-term business goals. Analyze Palo Alto Fiber internet performance; perform customer surveys, market research, financials, and competitive data; and present recommendations Develop business cases to justify business approaches (i.e. next implementation area, multi-family residences approach, service offerings and pricing). Generate unique sales plans, support the creation of engaging advertisements, emails, and promotional literature, develop pricing strategies, and meet marketing and sales objectives Provide strategic guidance on resource allocation, vendor management, and contract negotiations to optimize marketing effectiveness and develop a strategic competitive advantage. Foster strong partnerships with cross-functional teams, including Communications, Engineering, and Technology to ensure effective translation and execution of marketing strategies. Establish and monitor key performance indicators (KPIs) driving continuous improvement and performance excellence. Utilize marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce) Other duties as assigned. Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which typically would be acquired through: Bachelor’s degree in marketing, business or a similar field required; Master’s degree preferred. Minimum of 5 years of experience in leadership roles in marketing, sales, or sales operations. Minimum 3 years of experience in marketing and selling fiber optic services to residential and business customers. Demonstrated experience in managing large scale business performance and telecommunications projects. Supplemental Information: Knowledge, Skills, and Abilities: Strong understanding of federal, state, and local regulations related to fiber marketing and sales operations. Knowledge of Palo Alto Fiber policies and procedures is a plus. Strong analytical, organizational, and creative thinking skills to develop products (web, mobile, User Interface/user Experience “UI/UX”, etc.) and manage strategic projects from conceptualization to market launch. Owns product roadmaps and strategies, with a proven track record of developing and executing successful marketing campaigns. Excellent interpersonal and customer service skills, able to communicate effectively in both verbal and written methods to build consensus with senior leadership and effectively engage with internal and external stakeholders. Ability to analyze marketing spend and adjust strategies to support personalized marketing programs and present recommendations. Strong leadership skills with the ability to manage cross-functional relationships, drive collaboration, and build a high-performing team. Proficiency in data analytics and the ability to translate insights into actionable strategies. Working Conditions: Work in an office and outside environment; will travel to various sites and locations. This position requires ability to communicate effectively, observe details in close range, reach, stand, walk, stoop, bend and lift. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary CalPERs sponsored medical plan with City flat rate contribution Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Paid Parental Leave- Six weeks of Parental Leave at 100% of salary, for the first twelve-month period, immediately following the birth, adoption or placement of a child with the employee. Some Management classifications may qualify for 80 hours of Management Leave Professional development reimbursement Public Employees' Retirement System (PERS) 2% at60 formula for Classic Misc Employees, one-year calculation for final compensation 2% at 62 formula for New Misc CalPers Members, three yearcalculationfor final compensation 3% at 50 formula for Classic Safety Employees, one-yearcalculationforfinal compensation 3% at 55 formula for New Safety CalPersMembers, threeyearcalculationfor final compensation Retiree Medical benefits for employee and dependents according to Retiree Medical Group Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 8/23/2024 11:59 PM Pacific
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support - Multi-Media Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,250 per month, commensurate with qualifications and experience. The salary range for this classification is $ 4,912 to $12,124 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support - Multi-Media Specialist to provide audio-visual, computing, and multimedia technology support, operation, maintenance, training, and development for the Chancellor’s Office clients. The Multimedia Specialist provides subject matter expertise and technology support for onsite, offsite, and virtual web video streaming, web conferencing, and live production events. This position performs programming and application integration work. This position provides after-hours coverage and on-call support as required. IT Support Center help desk ticketing, monitoring, technical support, training, and coverage are also required in this position. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support - Multi-Media Specialist will: -Provide Chancellor’s Office end-user technical support, including setup, configuration, operation, and troubleshooting, for audio-visual multimedia technologies and user computing devices, including Chancellor’s Office multimedia equipment, laptops, and mobile devices. -Provide support for integrated AV technology support, including complex design, planning, build, development, systems coding and programming, testing, vendor relations, operations, maintenance, reporting, logistics, implementation, and commissioning. -Perform technical programming of various complex, integrated multimedia systems and develop appropriate integrations between multimedia systems and other technology applications. -Support advanced AV system operation, troubleshooting, scheduled maintenance, inventory, software and hardware updates, technical troubleshooting and testing with other departments, inventory management, and reporting. Field repair of hardware, software, wiring, data, and connection terminations. -Provide sophisticated, technical event AV support, including onsite/offsite at the Chancellor’s Office and various other locations, for a variety of audiovisual and other multimedia technologies. -Perform multifaceted technical event planning, logistics, and transport; equipment setup and breakdown; testing; video and audio production work; web and live streaming setup and operations and troubleshooting; lighting, ticket handling, reporting, inventory control, and other expert support as required. -Coordinate with outside vendors for external services such as transcription, streaming, subscriptions, equipment rental, maintenance, and service. -Provide technical support, operations, training, and administration of multimedia web-integrated technologies for Chancellor’s Office clients, including web conferencing, webinars, video conferencing, web phones, reservations, remote room controls, and other internet-based communications. -Assist in scheduling, coordination, support, training, troubleshooting, documentation, administration, system maintenance and updates, account handling, ticket handling, usage reporting, and future technology planning. -Develop and document processes and procedures to support end users and the department staffing. -Develop and deliver both end-user and technical staff training and documentation. Train ITSC student assistants to support the ITSC and MMS teams. -Define, implement, and ensure proper equipment storage and security. -Maintain inventory and property management in accordance with CSU policy, working with ITS Administration and other Chancellor’s Office staff as needed. -Provide technical support to executives when needed, particularly when at offsite events where the primary technical support resources are not present. -In addition, the incumbent is responsible for keeping current in the industry including technology changes, trends, and best practices. -The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. -Other duties as assigned. Qualifications This position requires: -A Bachelor's degree in a related field is preferred, or an equivalent combination of education and related experience. -2+ years of related experience, including multimedia IT support, is required. -2+ years of Digital Media / Multimedia production experience required. -2+ years of experience in AV integration systems installation and programming. -2+ years of experience using PC life cycle management tools for software deployment and system imaging preferred. -2+ years of significant experience using software deployment platforms, asset, and license management preferred. -ITIL Foundation Certification preferred. -Crestron Masters Technology Architect certification or equivalent knowledge. -Specialized technical certification such as Q-Sys, Dante, or equivalent knowledge. Technical Skills -Experience and proficiency in the use, operation, service, programing, and troubleshooting of various computing and audio-visual equipment systems required. -Experience and proficiency in wire and line integration and troubleshooting, including AV systems and networking line and signal terminations, electronics soldering, wire organization, management, planning, drafting, integration, installation, testing, troubleshooting, and repair. -Experience and proficiency in web conferencing and streaming (coordination, scheduling, and technical troubleshooting) of high-profile meetings and events required. -Experience and strong proficiency with cloud-based web conferencing technology are required for small and large interactive events. -Experience and proficiency in video conferencing setup design (lighting/camera/sound), coordination, scheduling, and technology maintenance and troubleshooting required. -Experience and proficiency in ServiceNow or similar ticketing systems are preferred. -Proficiency in Microsoft Windows and Apple's current OS operating systems preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, Outlook, Visio, Project) preferred. -Proficiency in manipulating Microsoft registry components preferred. -Expertise in computer and device networking and experience with routers, switches, iOS and Android devices preferred. -Advanced knowledge of current best practices in troubleshooting Windows and Apple operating systems and related user devices preferred. -Audio / Video / Graphics editing with software including but not limited to Adobe, Premiere, Photoshop, and non-linear editing (NLE) video software. Communication & People Skills -Solid written communication skills are necessary to provide accurate technical documentation. -Understand customer service and team skills to support an environment that motivates others and helps build morale. -Ability to think technically and effectively communicate with various users in layman’s terms during client support and training. -Works effectively and cooperatively with other team members to achieve goals and develop and maintain working relationships. -Uses effective communication and listening skills to work with others and problem-solve. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills -Ability to assist in methodically troubleshooting and identifying problems, acting appropriately under pressure. -Develop practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize in order to meet deadlines. -Ability to work independently with little supervision. -Exceptional organizational skills -Ability to interact and coordinate with vendors. Application Period Priority consideration will be given to candidates who apply by July 11, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 28, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support - Multi-Media Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,250 per month, commensurate with qualifications and experience. The salary range for this classification is $ 4,912 to $12,124 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support - Multi-Media Specialist to provide audio-visual, computing, and multimedia technology support, operation, maintenance, training, and development for the Chancellor’s Office clients. The Multimedia Specialist provides subject matter expertise and technology support for onsite, offsite, and virtual web video streaming, web conferencing, and live production events. This position performs programming and application integration work. This position provides after-hours coverage and on-call support as required. IT Support Center help desk ticketing, monitoring, technical support, training, and coverage are also required in this position. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support - Multi-Media Specialist will: -Provide Chancellor’s Office end-user technical support, including setup, configuration, operation, and troubleshooting, for audio-visual multimedia technologies and user computing devices, including Chancellor’s Office multimedia equipment, laptops, and mobile devices. -Provide support for integrated AV technology support, including complex design, planning, build, development, systems coding and programming, testing, vendor relations, operations, maintenance, reporting, logistics, implementation, and commissioning. -Perform technical programming of various complex, integrated multimedia systems and develop appropriate integrations between multimedia systems and other technology applications. -Support advanced AV system operation, troubleshooting, scheduled maintenance, inventory, software and hardware updates, technical troubleshooting and testing with other departments, inventory management, and reporting. Field repair of hardware, software, wiring, data, and connection terminations. -Provide sophisticated, technical event AV support, including onsite/offsite at the Chancellor’s Office and various other locations, for a variety of audiovisual and other multimedia technologies. -Perform multifaceted technical event planning, logistics, and transport; equipment setup and breakdown; testing; video and audio production work; web and live streaming setup and operations and troubleshooting; lighting, ticket handling, reporting, inventory control, and other expert support as required. -Coordinate with outside vendors for external services such as transcription, streaming, subscriptions, equipment rental, maintenance, and service. -Provide technical support, operations, training, and administration of multimedia web-integrated technologies for Chancellor’s Office clients, including web conferencing, webinars, video conferencing, web phones, reservations, remote room controls, and other internet-based communications. -Assist in scheduling, coordination, support, training, troubleshooting, documentation, administration, system maintenance and updates, account handling, ticket handling, usage reporting, and future technology planning. -Develop and document processes and procedures to support end users and the department staffing. -Develop and deliver both end-user and technical staff training and documentation. Train ITSC student assistants to support the ITSC and MMS teams. -Define, implement, and ensure proper equipment storage and security. -Maintain inventory and property management in accordance with CSU policy, working with ITS Administration and other Chancellor’s Office staff as needed. -Provide technical support to executives when needed, particularly when at offsite events where the primary technical support resources are not present. -In addition, the incumbent is responsible for keeping current in the industry including technology changes, trends, and best practices. -The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. -Other duties as assigned. Qualifications This position requires: -A Bachelor's degree in a related field is preferred, or an equivalent combination of education and related experience. -2+ years of related experience, including multimedia IT support, is required. -2+ years of Digital Media / Multimedia production experience required. -2+ years of experience in AV integration systems installation and programming. -2+ years of experience using PC life cycle management tools for software deployment and system imaging preferred. -2+ years of significant experience using software deployment platforms, asset, and license management preferred. -ITIL Foundation Certification preferred. -Crestron Masters Technology Architect certification or equivalent knowledge. -Specialized technical certification such as Q-Sys, Dante, or equivalent knowledge. Technical Skills -Experience and proficiency in the use, operation, service, programing, and troubleshooting of various computing and audio-visual equipment systems required. -Experience and proficiency in wire and line integration and troubleshooting, including AV systems and networking line and signal terminations, electronics soldering, wire organization, management, planning, drafting, integration, installation, testing, troubleshooting, and repair. -Experience and proficiency in web conferencing and streaming (coordination, scheduling, and technical troubleshooting) of high-profile meetings and events required. -Experience and strong proficiency with cloud-based web conferencing technology are required for small and large interactive events. -Experience and proficiency in video conferencing setup design (lighting/camera/sound), coordination, scheduling, and technology maintenance and troubleshooting required. -Experience and proficiency in ServiceNow or similar ticketing systems are preferred. -Proficiency in Microsoft Windows and Apple's current OS operating systems preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, Outlook, Visio, Project) preferred. -Proficiency in manipulating Microsoft registry components preferred. -Expertise in computer and device networking and experience with routers, switches, iOS and Android devices preferred. -Advanced knowledge of current best practices in troubleshooting Windows and Apple operating systems and related user devices preferred. -Audio / Video / Graphics editing with software including but not limited to Adobe, Premiere, Photoshop, and non-linear editing (NLE) video software. Communication & People Skills -Solid written communication skills are necessary to provide accurate technical documentation. -Understand customer service and team skills to support an environment that motivates others and helps build morale. -Ability to think technically and effectively communicate with various users in layman’s terms during client support and training. -Works effectively and cooperatively with other team members to achieve goals and develop and maintain working relationships. -Uses effective communication and listening skills to work with others and problem-solve. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills -Ability to assist in methodically troubleshooting and identifying problems, acting appropriately under pressure. -Develop practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize in order to meet deadlines. -Ability to work independently with little supervision. -Exceptional organizational skills -Ability to interact and coordinate with vendors. Application Period Priority consideration will be given to candidates who apply by July 11, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Monterey County Human Resources
Salinas, California, United States
Position Description Public Health Program Manager II $9,102-$12,432 per month Open Until Filled Exam 24/14C48/04PH Priority Screen Date: Monday, May 27, 2024 SUMMARY OF POSITION The Health Department is seeking to fill a fulltime Public Health Program Manager II (PHPMII) to manage, plan, organize, and direct services of the Department’s Policy, Evaluation, and Planning (PEP) Unit . The PEP Unit was established in early 2010s to work in three areas: facilitating the implementation of the Health Department Strategic Plan, aligning and monitoring the department’s performance standards with national public health accreditation requirements, and addressing social and environmental policies and practices that contribute to creating more equitable health outcomes. The PHPMII will direct, through subordinate managers, strategy implementation to advance racial and health equity work to ensure all residents have access to equitable opportunities so they may achieve their fullest potential. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Manage, plans, organizes, coordinates and directs services through subordinate supervisors in service delivery of complex and varied health services programs. Establish goals and objectives and prepare program plan and reports; evaluate program components and develop strategies for improvement; plan and implement service and process quality improvement initiatives in accordance with federal and state regulations. Provide direction to staff providing a number of medical, technical and administrative services; provide or oversee training of staff and contract providers in matters of regulatory compliance. Plan and coordinate public health services with other divisions and branches within the Health Department as well as other County programs and community agencies, providing for continuity of care, accessibility and gaining community acceptance. Meet with community representatives and governmental authorities to coordinate and implement public health services or programs. Represent the department to community groups, the media, and with the State and Federal governments in respect to community health issues. Manage personnel actions for the division, including selection of employees, performance evaluation, training and professional development of division employees, recommending and implementing disciplinary actions Prepare and supervise the preparation of policies, procedures, administrative manuals, guidelines and standards; interpret health services policy objectives and operational procedures to subordinate staff; set standards for performance and ensure appropriate training is carried out. Oversee the development and monitoring of annual program budgets including recommending staffing levels; monitor both expenditures and revenue as well establishing and maintaining an efficient performance indicators. Research, interpret, explain and apply laws, regulations, policies and procedures, providing both written and oral direction; in collaboration with the State, program medical directors and component supervisors. Recommend to the Board of Supervisors through the Director of Health the provisions of services, allocations of resources and activities for action to enhance the health of the community. To view the complete classification description, please visit the County of Monterey website: Public Health Program Manager II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge: Principles and practices of public health administration. Principles and practices of management including budgeting, program management and office practices. Principles and practices of personnel management including effective supervision and performance management. Contract administration and monitoring. Functions and service of State and Federal health agencies and voluntary health agencies. Working Knowledge: Health programs, functions and services. Health legislation, codes and standards pertaining to health delivery agencies. Community resources available for assistance in public health programs. Basic organizational principles and procedures in the field of public health, maternal, child and adolescent health, disease control and public health statistics. Some Knowledge of: Public relations methods including familiarity with local media communications that will be of assistance in carrying out the public health function. Cultural and ethnic values, customs and traditions of County populations (target groups). Skill and Ability to: Plan, organize, and coordinate programs and services on a comprehensive, County-wide level to meet community needs. Prepare, analyze, evaluate, draw logical conclusions from data and select alternatives and implement recommendations. Integrate a variety of activities and services to achieve program goals, objectives, and priorities. Organize, motivate and utilize the communication skills to involve and solve community public health problems. Recognize and interface with community and agency representatives regarding problems and people of a sensitive and political nature. Understand, interpret and apply laws, rules, and regulations relating to public health. Communicate effectively orally with diverse groups. Communicate effectively in writing, including skill to prepare administrative, technical and statistical reports. Establish and maintain effective working relationships with all levels of County employees, public officials and members of the public. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Bachelor’s degree in Public Health Nursing, Health Education, Public Health, Epidemiology, Business Administration or directly related field. A Master’s Degree in Public Health or related field may substitute for one year of the required experience. and Experience: Four (4) years of progressively responsible professional public health experience, two years of which include experience in at the supervisory level. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C Driver's license or the ability to provide alternative transportation that is approved by the appointing authority. Be available to work a flexible schedule including evenings and some weekends or holidays during times of disaster or emergency. Complete and successfully pass the Health Department background investigation process including a Department of Justice fingerprinting check. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit X Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty By priority screen date: May 27, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM Monterey County Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 Phone: (831) 755-4519 Fax: (831) 775-8084 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or Written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. Equal Opportunity and Reasonable Accommodation Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, and activities. To request a reasonable accommodation, contact Priscilla Herrera, Personnel Analyst at 831-755-4515 or herrerap1@countyofmonterey.gov http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Public Health Program Manager II $9,102-$12,432 per month Open Until Filled Exam 24/14C48/04PH Priority Screen Date: Monday, May 27, 2024 SUMMARY OF POSITION The Health Department is seeking to fill a fulltime Public Health Program Manager II (PHPMII) to manage, plan, organize, and direct services of the Department’s Policy, Evaluation, and Planning (PEP) Unit . The PEP Unit was established in early 2010s to work in three areas: facilitating the implementation of the Health Department Strategic Plan, aligning and monitoring the department’s performance standards with national public health accreditation requirements, and addressing social and environmental policies and practices that contribute to creating more equitable health outcomes. The PHPMII will direct, through subordinate managers, strategy implementation to advance racial and health equity work to ensure all residents have access to equitable opportunities so they may achieve their fullest potential. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Manage, plans, organizes, coordinates and directs services through subordinate supervisors in service delivery of complex and varied health services programs. Establish goals and objectives and prepare program plan and reports; evaluate program components and develop strategies for improvement; plan and implement service and process quality improvement initiatives in accordance with federal and state regulations. Provide direction to staff providing a number of medical, technical and administrative services; provide or oversee training of staff and contract providers in matters of regulatory compliance. Plan and coordinate public health services with other divisions and branches within the Health Department as well as other County programs and community agencies, providing for continuity of care, accessibility and gaining community acceptance. Meet with community representatives and governmental authorities to coordinate and implement public health services or programs. Represent the department to community groups, the media, and with the State and Federal governments in respect to community health issues. Manage personnel actions for the division, including selection of employees, performance evaluation, training and professional development of division employees, recommending and implementing disciplinary actions Prepare and supervise the preparation of policies, procedures, administrative manuals, guidelines and standards; interpret health services policy objectives and operational procedures to subordinate staff; set standards for performance and ensure appropriate training is carried out. Oversee the development and monitoring of annual program budgets including recommending staffing levels; monitor both expenditures and revenue as well establishing and maintaining an efficient performance indicators. Research, interpret, explain and apply laws, regulations, policies and procedures, providing both written and oral direction; in collaboration with the State, program medical directors and component supervisors. Recommend to the Board of Supervisors through the Director of Health the provisions of services, allocations of resources and activities for action to enhance the health of the community. To view the complete classification description, please visit the County of Monterey website: Public Health Program Manager II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge: Principles and practices of public health administration. Principles and practices of management including budgeting, program management and office practices. Principles and practices of personnel management including effective supervision and performance management. Contract administration and monitoring. Functions and service of State and Federal health agencies and voluntary health agencies. Working Knowledge: Health programs, functions and services. Health legislation, codes and standards pertaining to health delivery agencies. Community resources available for assistance in public health programs. Basic organizational principles and procedures in the field of public health, maternal, child and adolescent health, disease control and public health statistics. Some Knowledge of: Public relations methods including familiarity with local media communications that will be of assistance in carrying out the public health function. Cultural and ethnic values, customs and traditions of County populations (target groups). Skill and Ability to: Plan, organize, and coordinate programs and services on a comprehensive, County-wide level to meet community needs. Prepare, analyze, evaluate, draw logical conclusions from data and select alternatives and implement recommendations. Integrate a variety of activities and services to achieve program goals, objectives, and priorities. Organize, motivate and utilize the communication skills to involve and solve community public health problems. Recognize and interface with community and agency representatives regarding problems and people of a sensitive and political nature. Understand, interpret and apply laws, rules, and regulations relating to public health. Communicate effectively orally with diverse groups. Communicate effectively in writing, including skill to prepare administrative, technical and statistical reports. Establish and maintain effective working relationships with all levels of County employees, public officials and members of the public. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Bachelor’s degree in Public Health Nursing, Health Education, Public Health, Epidemiology, Business Administration or directly related field. A Master’s Degree in Public Health or related field may substitute for one year of the required experience. and Experience: Four (4) years of progressively responsible professional public health experience, two years of which include experience in at the supervisory level. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C Driver's license or the ability to provide alternative transportation that is approved by the appointing authority. Be available to work a flexible schedule including evenings and some weekends or holidays during times of disaster or emergency. Complete and successfully pass the Health Department background investigation process including a Department of Justice fingerprinting check. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit X Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty By priority screen date: May 27, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM Monterey County Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 Phone: (831) 755-4519 Fax: (831) 775-8084 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or Written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. Equal Opportunity and Reasonable Accommodation Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, and activities. To request a reasonable accommodation, contact Priscilla Herrera, Personnel Analyst at 831-755-4515 or herrerap1@countyofmonterey.gov http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous