• Find Jobs
    • Search Jobs
    • Jobs by City
    • Jobs by State
    • Jobs by Category
    • Search Employer
  • Products
    • Employer Products
    • Job Seeker Products
    • for Non Profits
  • Resources
    • Job Seeker Tools
    • COVID Resources
    • Gov Talk
    • Blog
    • Tools
    • Community
    • Location Spotlight
    • Hire Government Initiative
  • About Us
    • About Us
    • Contact Us
    • Terms of Use
    • Privacy Policy
  • Log in
    • Login
    • Job Seeker
    • Employer

How does your Resume Score?

See how your resume stacks up.

Submit Now
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

102 jobs found

Email me jobs like this
Refine Search
Current Search
staff services analyst general standards compliance department
County of Mendocino
Staff Services Administrator
County of Mendocino, CA Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general direction, plans, directs, evaluates, participates in and supervises the work of administrative and technical support staff and/or performs the more complex administrative and technical work within the assigned discipline (General/Administrative, Staff Development, Personnel, or Fiscal). Performs other related duties as required. BHRS - Mental Health Services: This position provides additional oversight of the BHRS Fiscal and Fiscal Grants/LPS unit. BHRS - Mental Health Services: This position provides supervision and oversight of the Quality Assurance and Quality Improvement Unit. The Staff Services Administrator makes sure that all programs are staying in compliance with State and Federal regulations. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to the following: Carry out supervisory duties in accordance with policies, procedures and applicable laws including: interviewing, hiring and training and mentoring, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Participate in or perform the more difficult and complex work of a unit of professional, technical, and clerical staff support engaged in the review and analysis of departmental operations, policies, and procedures; supervise and participate in the preparation and monitoring of contracts executed by the department; and supervise and participate in the preparation of major departmental reports such as the comprehensive annual plan and departmental data processing plans. Gather and study data regarding department operations; review and analyze organizational studies, policies, and procedures, budgetary requirements, personnel management practices, and other aspects of agency operations; prepare reports, and make recommendations on departmental policies, procedures, and operations. Review and analyze legislation, state mandated regulations and procedures and relevant court decisions to determine impact on departmental operations; make recommendations for necessary actions. Represent the department in meetings with personnel from other agencies. Compile and analyze data and make recommendations on the formulation of policy and procedures, and staffing and organizational changes. Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems. Participate in the installation of new and revised programs, systems, procedures, and methods of operation. Coordinate complex and difficult activities and work related to assigned discipline. Compile materials and assist in the preparation of budgets, reports, manuals, and publications. Assist in the design and implementation of systems and forms for use in operations. Respond to complaints and requests for information. Assist in the coordination of departmental activities between divisions, with the County, and with outside agencies. Represent the department as assigned in committee meetings. Work with departments and employees on human resources problems, staffing/ organizational needs, and the interpretation of human resources policies and procedures. Participate in special projects as assigned. Develop curriculum and conduct training sessions and workshops. Perform related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: One (1) year of experience as a Senior Program Specialist, Senior Staff Services Analyst, or Senior Department Analyst, or two (2) years of experience as a Program Specialist II, Staff Services Specialist or Analyst II, or Department Analyst II; OR, depending upon the position recruited for, three (3) years of professional administrative experience in one of the specified disciplines (General/Administrative, Personnel, Staff Development, or Fiscal), AND, a bachelor's degree from an accredited college or university. An additional two (2) years of qualifying experience may substitute for the required education. Licenses and Certifications: None. Knowledge, Skills, and Abilities Knowledge of: General principles of public administration; principles and practices of assigned areas of specialization including personnel administration, accounting, budgeting, staff development, data processing, or program analysis. Principles and practices of effective supervision. Governmental functions and organization. Principles and practices of the assigned discipline (General/Administrative, Personnel, Staff Development, or Fiscal) Principles and practices of organization and public administration. Research techniques, methods, and procedures. Methods of reporting information. Skill in, Mental and Physical Ability to: Plan, organize, direct, and review the work assigned to staff in the unit. Select, train, supervise, evaluate, and discipline subordinate staff. Collect, interpret, and evaluate narrative and statistical data pertaining to fiscal and management matters. Provide verbal and written technical direction to others. Communicate effectively in writing in order to prepare a variety of reports, correspondence, and memoranda, Properly interpret and make decisions in accordance with appropriate laws, rules, and policies. Communicate clearly and concisely. Review organizational and administrative problems, and recommend and implement an effective course of action. Identify problems and central issues. Establish effective working relationships. Work independently. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and speak and hear. While performing the essential functions of this job the employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. Employment in some County departments or positions may require proof of Covid-19 vaccination/booster per the applicable California Public Health Officer's Order . The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION,AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regardingEmployee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/6/2023 11:59 PM Pacific
Mar 17, 2023
Full Time
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general direction, plans, directs, evaluates, participates in and supervises the work of administrative and technical support staff and/or performs the more complex administrative and technical work within the assigned discipline (General/Administrative, Staff Development, Personnel, or Fiscal). Performs other related duties as required. BHRS - Mental Health Services: This position provides additional oversight of the BHRS Fiscal and Fiscal Grants/LPS unit. BHRS - Mental Health Services: This position provides supervision and oversight of the Quality Assurance and Quality Improvement Unit. The Staff Services Administrator makes sure that all programs are staying in compliance with State and Federal regulations. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to the following: Carry out supervisory duties in accordance with policies, procedures and applicable laws including: interviewing, hiring and training and mentoring, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Participate in or perform the more difficult and complex work of a unit of professional, technical, and clerical staff support engaged in the review and analysis of departmental operations, policies, and procedures; supervise and participate in the preparation and monitoring of contracts executed by the department; and supervise and participate in the preparation of major departmental reports such as the comprehensive annual plan and departmental data processing plans. Gather and study data regarding department operations; review and analyze organizational studies, policies, and procedures, budgetary requirements, personnel management practices, and other aspects of agency operations; prepare reports, and make recommendations on departmental policies, procedures, and operations. Review and analyze legislation, state mandated regulations and procedures and relevant court decisions to determine impact on departmental operations; make recommendations for necessary actions. Represent the department in meetings with personnel from other agencies. Compile and analyze data and make recommendations on the formulation of policy and procedures, and staffing and organizational changes. Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems. Participate in the installation of new and revised programs, systems, procedures, and methods of operation. Coordinate complex and difficult activities and work related to assigned discipline. Compile materials and assist in the preparation of budgets, reports, manuals, and publications. Assist in the design and implementation of systems and forms for use in operations. Respond to complaints and requests for information. Assist in the coordination of departmental activities between divisions, with the County, and with outside agencies. Represent the department as assigned in committee meetings. Work with departments and employees on human resources problems, staffing/ organizational needs, and the interpretation of human resources policies and procedures. Participate in special projects as assigned. Develop curriculum and conduct training sessions and workshops. Perform related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: One (1) year of experience as a Senior Program Specialist, Senior Staff Services Analyst, or Senior Department Analyst, or two (2) years of experience as a Program Specialist II, Staff Services Specialist or Analyst II, or Department Analyst II; OR, depending upon the position recruited for, three (3) years of professional administrative experience in one of the specified disciplines (General/Administrative, Personnel, Staff Development, or Fiscal), AND, a bachelor's degree from an accredited college or university. An additional two (2) years of qualifying experience may substitute for the required education. Licenses and Certifications: None. Knowledge, Skills, and Abilities Knowledge of: General principles of public administration; principles and practices of assigned areas of specialization including personnel administration, accounting, budgeting, staff development, data processing, or program analysis. Principles and practices of effective supervision. Governmental functions and organization. Principles and practices of the assigned discipline (General/Administrative, Personnel, Staff Development, or Fiscal) Principles and practices of organization and public administration. Research techniques, methods, and procedures. Methods of reporting information. Skill in, Mental and Physical Ability to: Plan, organize, direct, and review the work assigned to staff in the unit. Select, train, supervise, evaluate, and discipline subordinate staff. Collect, interpret, and evaluate narrative and statistical data pertaining to fiscal and management matters. Provide verbal and written technical direction to others. Communicate effectively in writing in order to prepare a variety of reports, correspondence, and memoranda, Properly interpret and make decisions in accordance with appropriate laws, rules, and policies. Communicate clearly and concisely. Review organizational and administrative problems, and recommend and implement an effective course of action. Identify problems and central issues. Establish effective working relationships. Work independently. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and speak and hear. While performing the essential functions of this job the employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. Employment in some County departments or positions may require proof of Covid-19 vaccination/booster per the applicable California Public Health Officer's Order . The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION,AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regardingEmployee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/6/2023 11:59 PM Pacific
Placer County
Board Support Services Manager
PLACER COUNTY, CA Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. To be considered for the first round of interviews please submit your application by Monday, March 20, 2023 at 5:00 pm . Interested applicants are encouraged to apply as soon as possible. POSITION INFORMATION The County Executive Office is seeking a Board Support Services Manager (Staff Services Manager) to provide high-level support to the Placer County Board of Supervisors. The position reports directly to the County Executive Officer. Duties include, but are not limited to: Serve as first point of contact for Board of Supervisors (BOS) core support requests Oversee BOS core support office coverage Prepare commendation/proclamation requests Conduct special multi-district projects or research Draft board agenda items Placer County is an outstanding organization to work for and the region is absolutely beautiful. This position comes with excellent benefits. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Management leave: 100 hours per year* Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: $5,000 per year to use towards 401(k), dependent care, medical co-insurance, or cash* Medical, dental, and vision insurance available for employees and dependents Deferred compensation with 401(k) contribution matches up to $1,500/year $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Education allowance: up to $1,200 per year Annual vacation cash out: up to 100 hours may be cashed out each year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 866-4664. Closing Date/Time: Open Until Filled
Apr 01, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment is open until filled. To be considered for the first round of interviews please submit your application by Monday, March 20, 2023 at 5:00 pm . Interested applicants are encouraged to apply as soon as possible. POSITION INFORMATION The County Executive Office is seeking a Board Support Services Manager (Staff Services Manager) to provide high-level support to the Placer County Board of Supervisors. The position reports directly to the County Executive Officer. Duties include, but are not limited to: Serve as first point of contact for Board of Supervisors (BOS) core support requests Oversee BOS core support office coverage Prepare commendation/proclamation requests Conduct special multi-district projects or research Draft board agenda items Placer County is an outstanding organization to work for and the region is absolutely beautiful. This position comes with excellent benefits. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Management leave: 100 hours per year* Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: $5,000 per year to use towards 401(k), dependent care, medical co-insurance, or cash* Medical, dental, and vision insurance available for employees and dependents Deferred compensation with 401(k) contribution matches up to $1,500/year $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Education allowance: up to $1,200 per year Annual vacation cash out: up to 100 hours may be cashed out each year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to thesupplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 866-4664. Closing Date/Time: Open Until Filled
County of Sacramento
Senior Environmental Laboratory Analyst *Revised
Sacramento County, CA Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/3/2023 The final filing date for this exam has been revised. Please note the new final filing date is: 5:00 pm on: *4/3/2023 (final) Positions in the Environmental Laboratory Analyst series perform a variety of laboratory tests to determine chemical, bacteriological, biological, and physical data composition of liquids, solids, and gaseous substances. Examples of Knowledge and Abilities Knowledge of: Laboratory methods and procedures Use and care of laboratory equipment Sampling and testing procedures Characteristics of chemical and bacteriological elements in water and wastewater Chemical quantitative and qualitative analyses General operation and use of computers, automated equipment and application software used for laboratory work Acceptable safety standards in laboratory work and safe work practices. Laws, regulations, and standards pertaining to water quality control Advanced and specialized laboratory analytical and research methods and techniques Purposes, use and operation of specialized laboratory testing equipment Principles of quality control and quality assurance Principles of supervision and employee training Concepts and practices utilized to ensure adherence to safety and health standards. Ability to: Analyze and interpret the results of laboratory testing Keep records and prepare accurate reports of laboratory activities Read, write, and speak English at a level necessary for satisfactory performance Establish and maintain cooperative working relationships with others Operate motor vehicles Operate motorized boats Work with the laboratory information system and computer software Operate computers and peripheral equipment and utilize laboratory applications software Work weekends, shift and holiday schedules. Conduct independent research Evaluate the accuracy and status of test results Perform special research and analysis Inspect, adjust, test, and make minor repairs to all types of laboratory equipment Assist in the supervision, training, and direction of assigned laboratory staff. Employment Qualifications Minimum Qualifications: Any combination of training and experience which would provide the required knowledge and ability is qualifying. A typical way to obtain the requisite knowledge and abilities would be: Either: 1. Two years as a Environmental Laboratory Analyst in Sacramento County. Or: 2. Two years of progressively responsible environmental laboratory experience performing tests in chemical, bacteriological, or public health. AND Twenty-four (24) semester hours in college or university laboratory courses such as chemistry, physics, biology, or bacteriology. Physical Requirements Must be able to use hands to hold, shake, twist laboratory equipment during analysis; distinguish visually colors, shapes, sizes, and numbers, and distinguish visually measurements as small as millimeter and a milliliter. Some positions in this series require the ability to climb ladders and walk on sloped ground such as river levees carrying a variety of laboratory equipment; the use of contact lenses is prohibited in the laboratory. License Requirements Possession of a valid California Driver’s License, Class C or higher, is required at the time of appointment. Note: Failure to maintain the appropriate valid California Driver’s License may constitute cause for termination from the class in accordance with Civil Service Rule 11.4. The probationary period for this classification is Six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/3/2023 5:00 PM Pacific
Apr 01, 2023
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/3/2023 The final filing date for this exam has been revised. Please note the new final filing date is: 5:00 pm on: *4/3/2023 (final) Positions in the Environmental Laboratory Analyst series perform a variety of laboratory tests to determine chemical, bacteriological, biological, and physical data composition of liquids, solids, and gaseous substances. Examples of Knowledge and Abilities Knowledge of: Laboratory methods and procedures Use and care of laboratory equipment Sampling and testing procedures Characteristics of chemical and bacteriological elements in water and wastewater Chemical quantitative and qualitative analyses General operation and use of computers, automated equipment and application software used for laboratory work Acceptable safety standards in laboratory work and safe work practices. Laws, regulations, and standards pertaining to water quality control Advanced and specialized laboratory analytical and research methods and techniques Purposes, use and operation of specialized laboratory testing equipment Principles of quality control and quality assurance Principles of supervision and employee training Concepts and practices utilized to ensure adherence to safety and health standards. Ability to: Analyze and interpret the results of laboratory testing Keep records and prepare accurate reports of laboratory activities Read, write, and speak English at a level necessary for satisfactory performance Establish and maintain cooperative working relationships with others Operate motor vehicles Operate motorized boats Work with the laboratory information system and computer software Operate computers and peripheral equipment and utilize laboratory applications software Work weekends, shift and holiday schedules. Conduct independent research Evaluate the accuracy and status of test results Perform special research and analysis Inspect, adjust, test, and make minor repairs to all types of laboratory equipment Assist in the supervision, training, and direction of assigned laboratory staff. Employment Qualifications Minimum Qualifications: Any combination of training and experience which would provide the required knowledge and ability is qualifying. A typical way to obtain the requisite knowledge and abilities would be: Either: 1. Two years as a Environmental Laboratory Analyst in Sacramento County. Or: 2. Two years of progressively responsible environmental laboratory experience performing tests in chemical, bacteriological, or public health. AND Twenty-four (24) semester hours in college or university laboratory courses such as chemistry, physics, biology, or bacteriology. Physical Requirements Must be able to use hands to hold, shake, twist laboratory equipment during analysis; distinguish visually colors, shapes, sizes, and numbers, and distinguish visually measurements as small as millimeter and a milliliter. Some positions in this series require the ability to climb ladders and walk on sloped ground such as river levees carrying a variety of laboratory equipment; the use of contact lenses is prohibited in the laboratory. License Requirements Possession of a valid California Driver’s License, Class C or higher, is required at the time of appointment. Note: Failure to maintain the appropriate valid California Driver’s License may constitute cause for termination from the class in accordance with Civil Service Rule 11.4. The probationary period for this classification is Six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/3/2023 5:00 PM Pacific
County of Sacramento
Information Technology Applications Analyst III
Sacramento County, CA Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/21/22, 02/20/23, 05/22/23, 08/22/23, 11/27/23 and 02/27/24 (final cut-off) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
Apr 01, 2023
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/21/22, 02/20/23, 05/22/23, 08/22/23, 11/27/23 and 02/27/24 (final cut-off) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
County of Alameda
Staff Development Specialist
Alameda County Oakland, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE POSITION Positions of Staff Development Specialist are found in various Alameda County agencies/departments. This classification is distinguished from other classes in that these positions require knowledge of needs assessment, curriculum design, classroom delivery, program evaluation, and group facilitation. Staff Development Specialists report to and serve as staff to a supervisor who has day-to-day responsibilities related to supervising a training or staff development unit within the agency/department. Please CLICK HERE for full job description. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts. Excellent classroom delivery skills, curriculum design, and demonstrated work experience planning and coordinating training programs. Demonstrated ability to conduct needs assessments, program evaluation, and group facilitation. Consistent adherence to established standards, completion of projects within stringent time schedules; handling multiple tasks at once, prioritizing, and demonstrating excellent follow-through on each task assigned, and performing well under pressure. The operation and application of automated systems and software programs (Microsoft Office Suite). Principles of adult learning concepts/adult learning theory. Experience working with grants, including interpretation and implementation. Experience working with a learning management system (LMS). In certain positions the ideal candidate will have a proven successful track record: Working with the State with certification, the Board of State and Community correction. Working with the Board of State and Community Corrections and the Standards & Training for Corrections. (STC) VACANCIES The current vacanciesare within the Alameda County Social Services Agency and the Alameda County Child Support Services. However, the eligible list resulting from this recruitment may be used by any department needing to fill a vacancy. Applicants who only meet the general minimum qualifications will not be impacted by the additional experience required for the designated positions. At least one of the current vacant positions has the specialty designation of Child Welfare Experience which must be met, in addition to the minimum qualifications below. To qualify for appointment into a designated position, candidates eligible for referral must also possess experience as defined by the specialty designation criteria. The specific specialty designations, and qualifying criteria are detailed in the supplemental questionnaire. ALAMEDA COUNTY SOCIAL SERVICES AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/. ALAMEDA COUNTY CHILD SUPPORT SERVICES (ACCSS) Alameda County Child Support Services believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet this Vision, the Department is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and residents of Alameda County. The Department's core business is to help families by establishing parentage and child and medical support orders, and by enforcing child support orders and collecting support. To carry out this mission, the Department employs dedicated, talented, and creative people with a passion for public service to meet customer needs. Within our Development and Professional Training Team, Staff Development Specialists play an integral role in shaping our culture and developing a dynamic workforce that meets the needs of our customers and partners now and into the future. HEALTH CARE SERVICES AGENCY (HCSA) Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and the Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. HCSA PUBLIC HEALTH DEPARTMENT Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries. For more information about our Alameda County Public Health Department, visit their website at www.acphd.org. ALAMEDA COUNTY LIBRARY The Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services. The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Cynthia Chadwick, and the Board of Supervisors on library services. The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services. The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services. To learn more about the Alameda County Library, please visit their website at: http://www.aclibrary.org/ ALAMEDA COUNTY PROBATION DEPARTMENT The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive, and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one (1) year of experience in the classification of Supervising Eligibility Technician or in an equivalent or higher-level classification in the Alameda County classified service. (Completion of one (1) or more courses of study in methods, principles, practices and techniques of Adult Education is desirable). Completion of the Alameda County Management Academy "Management & Supervision Certificate Program" may substitute for six (6) months of the required qualifying experience for the internal patterns. OR II Education : Possession of a Bachelor's degree in the field of education, organizational development, business administration, social welfare, social/human services, sociology, or other behavioral science. AND Experience : The equivalent of two (2) years of full-time experience as a Social Worker II, Adult Protective Services Worker II, Deputy Public Guardian-Conservator/Investigator or higher-level social worker classification in the Alameda County classified service. OR III Experience : The equivalent of three (3) years full-time experience providing social casework services in a professional capacity in the field of adult and aging or gerontology in a public or private human services agency after receipt of the degree or three (3) years of such experience if obtained prior to the receipt of the master's degree. (Note: Possession of an MSW from an accredited school of social work or possession of a Master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling may be substituted for a maximum of one (1) year of the required experience.) OR IV Experience : The equivalent of three (3) years of full-time experience which involved planning, developing, conducting, and/or evaluating adult education and training programs. (A Bachelor's degree in teacher education, psychology, or industrial training or a closely related field may be substituted for two (2) years of the required experience.) License : Possession of a valid California Motor Vehicle Operator's license. Special Requirements for positions located at the Alameda County Department of Child Support Services and Probation Department : A thorough pre-employment background investigation, including fingerprinting, will be conducted of all candidates who have accepted a conditional offer of employment to ensure suitability for related work. NOTE :The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles of adult education and training. Teaching methods and procedures. Organization and project management. Public and community resources and services. Federal, State, and local laws, codes, regulations in the field of public welfare, social services, health care, probation and law enforcement, or closely related programs. Operation and application of automated systems and software programs. Consultation techniques. Ability to : Prepare and present lesson plans. Establish and maintain effective and cooperative relationships with other employees. Research, review, interpret and synthesize information on a variety of topics. Analyze and evaluate training needs and make appropriate recommendations. Evaluate the effectiveness of training activities. Facilitate and lead groups. Facilitate and model effective written and oral communication with attention to linguistic preferences and cultural proficiency. Operate automated systems and software programs. Be flexible with multiple projects and priorities at the same time. Provide consultation techniques. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations, and communities. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1. A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the testing. 2. A review of candidates' Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. 3. An oral examination which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs. Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing Monday, April 17, 2023 Review of Minimum Qualifications: Completed by April 27, 2023 Best Qualified Screening: Week of May 15, 2023 Panel Interviews: Week of June 5, 2023 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman | Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2 @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/17/2023 5:00:00 PM
Mar 24, 2023
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE POSITION Positions of Staff Development Specialist are found in various Alameda County agencies/departments. This classification is distinguished from other classes in that these positions require knowledge of needs assessment, curriculum design, classroom delivery, program evaluation, and group facilitation. Staff Development Specialists report to and serve as staff to a supervisor who has day-to-day responsibilities related to supervising a training or staff development unit within the agency/department. Please CLICK HERE for full job description. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts. Excellent classroom delivery skills, curriculum design, and demonstrated work experience planning and coordinating training programs. Demonstrated ability to conduct needs assessments, program evaluation, and group facilitation. Consistent adherence to established standards, completion of projects within stringent time schedules; handling multiple tasks at once, prioritizing, and demonstrating excellent follow-through on each task assigned, and performing well under pressure. The operation and application of automated systems and software programs (Microsoft Office Suite). Principles of adult learning concepts/adult learning theory. Experience working with grants, including interpretation and implementation. Experience working with a learning management system (LMS). In certain positions the ideal candidate will have a proven successful track record: Working with the State with certification, the Board of State and Community correction. Working with the Board of State and Community Corrections and the Standards & Training for Corrections. (STC) VACANCIES The current vacanciesare within the Alameda County Social Services Agency and the Alameda County Child Support Services. However, the eligible list resulting from this recruitment may be used by any department needing to fill a vacancy. Applicants who only meet the general minimum qualifications will not be impacted by the additional experience required for the designated positions. At least one of the current vacant positions has the specialty designation of Child Welfare Experience which must be met, in addition to the minimum qualifications below. To qualify for appointment into a designated position, candidates eligible for referral must also possess experience as defined by the specialty designation criteria. The specific specialty designations, and qualifying criteria are detailed in the supplemental questionnaire. ALAMEDA COUNTY SOCIAL SERVICES AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/. ALAMEDA COUNTY CHILD SUPPORT SERVICES (ACCSS) Alameda County Child Support Services believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet this Vision, the Department is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and residents of Alameda County. The Department's core business is to help families by establishing parentage and child and medical support orders, and by enforcing child support orders and collecting support. To carry out this mission, the Department employs dedicated, talented, and creative people with a passion for public service to meet customer needs. Within our Development and Professional Training Team, Staff Development Specialists play an integral role in shaping our culture and developing a dynamic workforce that meets the needs of our customers and partners now and into the future. HEALTH CARE SERVICES AGENCY (HCSA) Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and the Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. HCSA PUBLIC HEALTH DEPARTMENT Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries. For more information about our Alameda County Public Health Department, visit their website at www.acphd.org. ALAMEDA COUNTY LIBRARY The Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services. The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Cynthia Chadwick, and the Board of Supervisors on library services. The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services. The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services. To learn more about the Alameda County Library, please visit their website at: http://www.aclibrary.org/ ALAMEDA COUNTY PROBATION DEPARTMENT The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive, and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one (1) year of experience in the classification of Supervising Eligibility Technician or in an equivalent or higher-level classification in the Alameda County classified service. (Completion of one (1) or more courses of study in methods, principles, practices and techniques of Adult Education is desirable). Completion of the Alameda County Management Academy "Management & Supervision Certificate Program" may substitute for six (6) months of the required qualifying experience for the internal patterns. OR II Education : Possession of a Bachelor's degree in the field of education, organizational development, business administration, social welfare, social/human services, sociology, or other behavioral science. AND Experience : The equivalent of two (2) years of full-time experience as a Social Worker II, Adult Protective Services Worker II, Deputy Public Guardian-Conservator/Investigator or higher-level social worker classification in the Alameda County classified service. OR III Experience : The equivalent of three (3) years full-time experience providing social casework services in a professional capacity in the field of adult and aging or gerontology in a public or private human services agency after receipt of the degree or three (3) years of such experience if obtained prior to the receipt of the master's degree. (Note: Possession of an MSW from an accredited school of social work or possession of a Master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling may be substituted for a maximum of one (1) year of the required experience.) OR IV Experience : The equivalent of three (3) years of full-time experience which involved planning, developing, conducting, and/or evaluating adult education and training programs. (A Bachelor's degree in teacher education, psychology, or industrial training or a closely related field may be substituted for two (2) years of the required experience.) License : Possession of a valid California Motor Vehicle Operator's license. Special Requirements for positions located at the Alameda County Department of Child Support Services and Probation Department : A thorough pre-employment background investigation, including fingerprinting, will be conducted of all candidates who have accepted a conditional offer of employment to ensure suitability for related work. NOTE :The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles of adult education and training. Teaching methods and procedures. Organization and project management. Public and community resources and services. Federal, State, and local laws, codes, regulations in the field of public welfare, social services, health care, probation and law enforcement, or closely related programs. Operation and application of automated systems and software programs. Consultation techniques. Ability to : Prepare and present lesson plans. Establish and maintain effective and cooperative relationships with other employees. Research, review, interpret and synthesize information on a variety of topics. Analyze and evaluate training needs and make appropriate recommendations. Evaluate the effectiveness of training activities. Facilitate and lead groups. Facilitate and model effective written and oral communication with attention to linguistic preferences and cultural proficiency. Operate automated systems and software programs. Be flexible with multiple projects and priorities at the same time. Provide consultation techniques. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations, and communities. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1. A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the testing. 2. A review of candidates' Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. 3. An oral examination which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs. Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing Monday, April 17, 2023 Review of Minimum Qualifications: Completed by April 27, 2023 Best Qualified Screening: Week of May 15, 2023 Panel Interviews: Week of June 5, 2023 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman | Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2 @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/17/2023 5:00:00 PM
County of Sacramento
Information Technology Infrastructure Analyst III
Sacramento County, CA Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/28/2022, *2/24/2023, *5/26/2023, *8/25/2023, *11/17/2023, *2/23/2024 (Final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/23/2024 12:00 AM Pacific
Apr 01, 2023
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/28/2022, *2/24/2023, *5/26/2023, *8/25/2023, *11/17/2023, *2/23/2024 (Final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/23/2024 12:00 AM Pacific
County of Sacramento
Senior Personnel Analyst
Sacramento County, CA Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/23/2023, 3/16/2023, and 4/20/2023 (Final) The Senior Personnel Analyst performs a wide variety of professional level duties in the areas of recruitment, selection, classification, salary administration, equal employment opportunity, employee/labor relations, employee development, training, and other human resources programs. Refer to the Senior Personnel Analyst Recruitment Brochure for more information about the position and the various assignments. Examples of Knowledge and Abilities Knowledge of Principles of public sector human resources administration Principles and methods of position classification, examination development, job analysis and organization in the public sector; accepted practices to determine job content, evaluate complexity and difficulty of job duties, and identify required skills, knowledge and abilities Principles and techniques of job analysis, position classification, and examination construction Methods of presenting training material to groups Methods for obtaining and evaluating salary and total compensation data Basic uses of information systems as a tool in the performance of human resources functions Principles of employee selection Basic statistical methods used in selection and other human resources programs Communication skills and techniques used for gathering, evaluating, and transmitting information Techniques for interviewing, counseling and instructing, and facilitating group discussions Operate a variety of office equipment such as computers, scanners, copiers, faxes, etc. Principles and practices of establishing comparability, collecting and comparing salary data and benefit information, statistical sampling and analysis, and the structural, internal, and market influences affecting wage determinations Concepts, instructional methods, training aids and materials necessary for developing, implementing and evaluating training programs Methodology for determining reliability and validity of written, oral, and performance tests Methods for developing and evaluating special employment programs Interviewing practices, application forms and other screening and examining techniques Test construction, analysis, and evaluation Federal, state and local legislation and major court decisions pertaining to equal employment opportunity and affirmative action programs Socio-economic, language, and cultural barriers affecting minorities, women, and disadvantaged segments of the community Preparation and presentation of oral and written technical reports and research projects Principles and practices of administering contracts with employee organizations, processing grievances, and dealing with disciplinary matters Principles of supervision and training Ability to Understand, interpret and apply human resources laws, rules, regulations, standards, and procedures Interpret and apply equal opportunity laws, civil service regulations, and provisions of contracts, ordinances, and negotiated agreements and other regulations or policies relating to human resources Identify and describe problems Analyze, compare, prioritize and evaluate complex data Develop and evaluate alternative solutions, and identify consequences of decisions and recommendations Present data clearly and concisely, orally and in writing, to convey concepts and/or conclusions Prepare technical reports and research Speak effectively to groups Meet time deadlines Work under pressure and deal with emotional and/or confrontational situations Exercise independent judgement and initiative Perform difficult and complex professional human resources work Collect and evaluate data; define and select alternatives; draw conclusions; formulate recommendations; and project consequences of recommendations Train and provide project direction to other professional, technical, and paraprofessional staff Develop, administer, analyze, and evaluate tests for a variety of occupations Speak and write effectively Plan and coordinate major projects Use information systems as a tool in the performance of human resources work Secure cooperation of operating officials in accepting and carrying out sound human resources management practices Function under stressful conditions and in emotional and/or confrontational situations requiring instructing, persuading and motivating people Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in the class of Personnel Analyst or comparable class in Sacramento County Service, Or: 2. Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or closely related field, and three years of progressively responsible and difficult professional experience in human resources work. Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing date listed in this notice. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. License Certificate Registration Requirement : Some positions in these classes require that incumbents possess and maintain a valid California driver's license, Class C or higher. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Other Requirement : Some positions in these classes require that incumbents work evenings and weekends on a periodic basis. Probationary Period : The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/20/2023 5:00 PM Pacific
Apr 01, 2023
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/23/2023, 3/16/2023, and 4/20/2023 (Final) The Senior Personnel Analyst performs a wide variety of professional level duties in the areas of recruitment, selection, classification, salary administration, equal employment opportunity, employee/labor relations, employee development, training, and other human resources programs. Refer to the Senior Personnel Analyst Recruitment Brochure for more information about the position and the various assignments. Examples of Knowledge and Abilities Knowledge of Principles of public sector human resources administration Principles and methods of position classification, examination development, job analysis and organization in the public sector; accepted practices to determine job content, evaluate complexity and difficulty of job duties, and identify required skills, knowledge and abilities Principles and techniques of job analysis, position classification, and examination construction Methods of presenting training material to groups Methods for obtaining and evaluating salary and total compensation data Basic uses of information systems as a tool in the performance of human resources functions Principles of employee selection Basic statistical methods used in selection and other human resources programs Communication skills and techniques used for gathering, evaluating, and transmitting information Techniques for interviewing, counseling and instructing, and facilitating group discussions Operate a variety of office equipment such as computers, scanners, copiers, faxes, etc. Principles and practices of establishing comparability, collecting and comparing salary data and benefit information, statistical sampling and analysis, and the structural, internal, and market influences affecting wage determinations Concepts, instructional methods, training aids and materials necessary for developing, implementing and evaluating training programs Methodology for determining reliability and validity of written, oral, and performance tests Methods for developing and evaluating special employment programs Interviewing practices, application forms and other screening and examining techniques Test construction, analysis, and evaluation Federal, state and local legislation and major court decisions pertaining to equal employment opportunity and affirmative action programs Socio-economic, language, and cultural barriers affecting minorities, women, and disadvantaged segments of the community Preparation and presentation of oral and written technical reports and research projects Principles and practices of administering contracts with employee organizations, processing grievances, and dealing with disciplinary matters Principles of supervision and training Ability to Understand, interpret and apply human resources laws, rules, regulations, standards, and procedures Interpret and apply equal opportunity laws, civil service regulations, and provisions of contracts, ordinances, and negotiated agreements and other regulations or policies relating to human resources Identify and describe problems Analyze, compare, prioritize and evaluate complex data Develop and evaluate alternative solutions, and identify consequences of decisions and recommendations Present data clearly and concisely, orally and in writing, to convey concepts and/or conclusions Prepare technical reports and research Speak effectively to groups Meet time deadlines Work under pressure and deal with emotional and/or confrontational situations Exercise independent judgement and initiative Perform difficult and complex professional human resources work Collect and evaluate data; define and select alternatives; draw conclusions; formulate recommendations; and project consequences of recommendations Train and provide project direction to other professional, technical, and paraprofessional staff Develop, administer, analyze, and evaluate tests for a variety of occupations Speak and write effectively Plan and coordinate major projects Use information systems as a tool in the performance of human resources work Secure cooperation of operating officials in accepting and carrying out sound human resources management practices Function under stressful conditions and in emotional and/or confrontational situations requiring instructing, persuading and motivating people Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in the class of Personnel Analyst or comparable class in Sacramento County Service, Or: 2. Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or closely related field, and three years of progressively responsible and difficult professional experience in human resources work. Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing date listed in this notice. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. License Certificate Registration Requirement : Some positions in these classes require that incumbents possess and maintain a valid California driver's license, Class C or higher. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Other Requirement : Some positions in these classes require that incumbents work evenings and weekends on a periodic basis. Probationary Period : The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/20/2023 5:00 PM Pacific
Stanislaus State
Analyst/Programmer (523539)
Stanislaus State 1 University Circle, Turlock, California 95382, USA
Description: Position Summary ~Revised to Extend Deadline Date~ Classified as: Analyst/Programmer (Career Level) Full-time position available on or after March 1, 2023 for Financial Services. The Financial & Support Services Analyst/Programmer works under the general supervision of the AVP, Financial & Support Services. The incumbent performs system analysis and development, provides technical support and assists with the daily operations of the primary computer systems utilized by Financial & Support Services, including but not limited to PeopleSoft; Finance, Student A/R, HR/LCD, Reporting Services/Stanalytics, CashNet, Concur Travel and Company Billed Statement Services, Questica, US Bank Procurement Card, Amazon Business, and Staples Advantage e-procurement programs. Responsible for analysis, advisement, design, report development, modification, installation and maintenance of application programs, integrated systems, training and/or software solutions that address the operational needs. Coordinates and monitors computer system activities with the Chancellor’s Office, OIT, Financial Aid, Enrollment Services and other areas affected by software functionality, enhancements and implementations. Job Duties Duties include but are not limited to: Analyze user system and application needs, determine and evaluate alternative solutions and approaches to meet those needs, and recommend/select the optimal technology solutions. Consult with users to identify and document software/system purpose, workflow issues and output needs. Determine overall functional and technical system requirements and specifications. Develop plans, schedules, and requirement for alternative solutions and conduct feasibility studies. Troubleshoot new soft installations. Conduct other system related analysis as needed. Development specifications and requirements for the optimal integration and implementation of systems and equipment. Evaluate specifications and requirements against available systems. Provide input as requested for development of requests for proposals for system components. Ensure system integrity and efficiency . Provide systems development as requested. Design application programs to meet user requirements that optimize the use of available resources. Develop program specifications and review them with the user to ensure that requirements are met. Design user-friendly interfaces to systems, applications and databases. Recommend modifications to third party software to meet user needs. Evaluate and supplement vendor supplied documentation for third party software as necessary for functional users. Act as software vendor liaison. Develop succinct, timely programming code or modify software in a logical fashion which optimizes programming resources and meets functional user requirements. Write code to meet user specifications. Use productivity tools to develop and modify applications software to meet user needs. Work with users to test and debug programs. Verify data acquisition and output media and format. Modify existing or third-party software. Write documentation to provide user support for new or modified programs and production/operations procedures. Provide end user training and materials. Maintain and support PeopleSoft Financial System, CASHNet and other Financial Services primary systems to ensure minimal downtime and loss of productivity and service. Maintain and support associated databases. Assist with the installation and/or testing of new, modified or third-party software releases and/or updates. Evaluate and supplement vendor supplied documentation for third party software as necessary for functional users. Serve as application administrator on various financial systems and maintain security access based on appropriate authorizations. Administer databases and ensure the data sources are accurate and readily accessible to the user community. Administer data policies, procedures and standards. Work with user community and IT to understand data access and integration needs. Troubleshoot and resolve database and data problems. Analyze and define data requirements. Assist in data transfers and file sharing via utility programs. Monitor, analyze and verify data to ensure integrity. Other duties as assigned. Minimum Qualifications Education: A bachelor’s degree, preferably in computer science, computer information systems, a related degree, or equivalent training and applied experience. Experience : Three years of experience in business applications analysis, design, and programming for medium or large scale, multi-programmed computers. Preferred Qualifications Knowledge of PeopleSoft Financials, PeopleSoft Student Financials, PeopleSoft Human Resource Labor Cost Distribution and related applications. Experience working in a higher education setting. Ability to set up and work with Oracle-based and SQL databases. Experience with Visual Studio, Reporting Services and/or other query products. Ability to design and test easy to use department reports and set up security for PeopleSoft and other critical systems. Knowledge, Skills, Abilities Ability to use systems work flow and logic flowchart techniques. Knowledge of formal data flow analysis methodologies. Ability to apply and use operations analysis and structured design analysis techniques. Knowledge of campus-defined systems, applications, and standards. Ability to identify hardware/software interface problems. Comprehensive knowledge of system/equipment capability, design restrictions, and security requirements. Knowledge of system development life cycle and structured systems development concepts. General knowledge of network connectivity, integration, configuration, and protocols. Comprehensive understanding of and ability to integrate all systems including operating systems, applications, network, and databases, as well as knowledge of distributed processing technology. Knowledge of client/server technologies. Ability to communicate effectively. Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies. Ability to use project management tools. Ability to research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison. Ability to use one or more industry standard programming languages and various report/screen generators as required by the position. Ability to use applications software, data structures and utilities, operating systems, and communication interfaces within the computing environment. Ability to perform interactive debugging and to test and analyze program failures. Ability to write/modify programs using multiple applications and databases. Ability to develop program implementation plans, install software, and apply fixes. Understanding of technical and vendor documentation and ability to maintain internal documentation. Knowledge of formal data structure design, relational database design, and file structure. Ability to identify and resolve software/hardware interface problems, data requirements, and access methods. Ability to establish and execute data security standards and procedures and disaster recovery plans. Ability to use data resource and productivity tools applicable to the database management system. General knowledge of network configuration, programming, and protocols. Ability to work and communicate with users to define and meet database needs and requirements. Special Conditions CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at: https://calstate.policystat.com/policy/9779821/latest/ Salary Range Anticipated salary will be $4,678 - $5,614 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full A nalyst/Programmer 12 Mo range: $4,678 - $11,547 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 13, 2023. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: Open until filled
Feb 08, 2023
Full Time
Description: Position Summary ~Revised to Extend Deadline Date~ Classified as: Analyst/Programmer (Career Level) Full-time position available on or after March 1, 2023 for Financial Services. The Financial & Support Services Analyst/Programmer works under the general supervision of the AVP, Financial & Support Services. The incumbent performs system analysis and development, provides technical support and assists with the daily operations of the primary computer systems utilized by Financial & Support Services, including but not limited to PeopleSoft; Finance, Student A/R, HR/LCD, Reporting Services/Stanalytics, CashNet, Concur Travel and Company Billed Statement Services, Questica, US Bank Procurement Card, Amazon Business, and Staples Advantage e-procurement programs. Responsible for analysis, advisement, design, report development, modification, installation and maintenance of application programs, integrated systems, training and/or software solutions that address the operational needs. Coordinates and monitors computer system activities with the Chancellor’s Office, OIT, Financial Aid, Enrollment Services and other areas affected by software functionality, enhancements and implementations. Job Duties Duties include but are not limited to: Analyze user system and application needs, determine and evaluate alternative solutions and approaches to meet those needs, and recommend/select the optimal technology solutions. Consult with users to identify and document software/system purpose, workflow issues and output needs. Determine overall functional and technical system requirements and specifications. Develop plans, schedules, and requirement for alternative solutions and conduct feasibility studies. Troubleshoot new soft installations. Conduct other system related analysis as needed. Development specifications and requirements for the optimal integration and implementation of systems and equipment. Evaluate specifications and requirements against available systems. Provide input as requested for development of requests for proposals for system components. Ensure system integrity and efficiency . Provide systems development as requested. Design application programs to meet user requirements that optimize the use of available resources. Develop program specifications and review them with the user to ensure that requirements are met. Design user-friendly interfaces to systems, applications and databases. Recommend modifications to third party software to meet user needs. Evaluate and supplement vendor supplied documentation for third party software as necessary for functional users. Act as software vendor liaison. Develop succinct, timely programming code or modify software in a logical fashion which optimizes programming resources and meets functional user requirements. Write code to meet user specifications. Use productivity tools to develop and modify applications software to meet user needs. Work with users to test and debug programs. Verify data acquisition and output media and format. Modify existing or third-party software. Write documentation to provide user support for new or modified programs and production/operations procedures. Provide end user training and materials. Maintain and support PeopleSoft Financial System, CASHNet and other Financial Services primary systems to ensure minimal downtime and loss of productivity and service. Maintain and support associated databases. Assist with the installation and/or testing of new, modified or third-party software releases and/or updates. Evaluate and supplement vendor supplied documentation for third party software as necessary for functional users. Serve as application administrator on various financial systems and maintain security access based on appropriate authorizations. Administer databases and ensure the data sources are accurate and readily accessible to the user community. Administer data policies, procedures and standards. Work with user community and IT to understand data access and integration needs. Troubleshoot and resolve database and data problems. Analyze and define data requirements. Assist in data transfers and file sharing via utility programs. Monitor, analyze and verify data to ensure integrity. Other duties as assigned. Minimum Qualifications Education: A bachelor’s degree, preferably in computer science, computer information systems, a related degree, or equivalent training and applied experience. Experience : Three years of experience in business applications analysis, design, and programming for medium or large scale, multi-programmed computers. Preferred Qualifications Knowledge of PeopleSoft Financials, PeopleSoft Student Financials, PeopleSoft Human Resource Labor Cost Distribution and related applications. Experience working in a higher education setting. Ability to set up and work with Oracle-based and SQL databases. Experience with Visual Studio, Reporting Services and/or other query products. Ability to design and test easy to use department reports and set up security for PeopleSoft and other critical systems. Knowledge, Skills, Abilities Ability to use systems work flow and logic flowchart techniques. Knowledge of formal data flow analysis methodologies. Ability to apply and use operations analysis and structured design analysis techniques. Knowledge of campus-defined systems, applications, and standards. Ability to identify hardware/software interface problems. Comprehensive knowledge of system/equipment capability, design restrictions, and security requirements. Knowledge of system development life cycle and structured systems development concepts. General knowledge of network connectivity, integration, configuration, and protocols. Comprehensive understanding of and ability to integrate all systems including operating systems, applications, network, and databases, as well as knowledge of distributed processing technology. Knowledge of client/server technologies. Ability to communicate effectively. Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies. Ability to use project management tools. Ability to research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison. Ability to use one or more industry standard programming languages and various report/screen generators as required by the position. Ability to use applications software, data structures and utilities, operating systems, and communication interfaces within the computing environment. Ability to perform interactive debugging and to test and analyze program failures. Ability to write/modify programs using multiple applications and databases. Ability to develop program implementation plans, install software, and apply fixes. Understanding of technical and vendor documentation and ability to maintain internal documentation. Knowledge of formal data structure design, relational database design, and file structure. Ability to identify and resolve software/hardware interface problems, data requirements, and access methods. Ability to establish and execute data security standards and procedures and disaster recovery plans. Ability to use data resource and productivity tools applicable to the database management system. General knowledge of network configuration, programming, and protocols. Ability to work and communicate with users to define and meet database needs and requirements. Special Conditions CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at: https://calstate.policystat.com/policy/9779821/latest/ Salary Range Anticipated salary will be $4,678 - $5,614 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full A nalyst/Programmer 12 Mo range: $4,678 - $11,547 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 13, 2023. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: Open until filled
County of Sacramento
Information Technology Business Systems Analyst III
Sacramento County, CA Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/22, 02/24/23, 05/24/23, 08/24/23, 11/27/23 and 02/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
Apr 01, 2023
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/22, 02/24/23, 05/24/23, 08/24/23, 11/27/23 and 02/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
The State Bar of California
Program Analyst/Senior Program Analyst
STATE BAR OF CALIFORNIA San Francisco, CA, United States
Job Description State Bar Court Annual Salary Range for Program Analyst: $88,481 - $117,971 Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and makes recommendations to the California Supreme Court regarding attorney discipline. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court is seeking Program Analyst/Senior Program Analyst to provide judges and court staff with analytical, administrative, and direct support of statewide case processing functions, including courtroom event support and general office and technical support. The Program Analyst/Senior Program Analyst should have project management experience and intermediate Microsoft Office skills. The successful candidate should be experienced in SharePoint, and Excel skills (Pivot tables, formulas). The analyst will be responsible for utilizing Microsoft SQL server to generate reports and should be able to provide interactive visualizations and business intelligence via Microsoft Power Bi to create case management reports and dashboards for State Bar Court. Having User Acceptance Testing Experience and .NET is preferred but not required. Experience with court processes and Odyssey are preferred. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Job Description State Bar Court Annual Salary Range for Program Analyst: $88,481 - $117,971 Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and makes recommendations to the California Supreme Court regarding attorney discipline. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court is seeking Program Analyst/Senior Program Analyst to provide judges and court staff with analytical, administrative, and direct support of statewide case processing functions, including courtroom event support and general office and technical support. The Program Analyst/Senior Program Analyst should have project management experience and intermediate Microsoft Office skills. The successful candidate should be experienced in SharePoint, and Excel skills (Pivot tables, formulas). The analyst will be responsible for utilizing Microsoft SQL server to generate reports and should be able to provide interactive visualizations and business intelligence via Microsoft Power Bi to create case management reports and dashboards for State Bar Court. Having User Acceptance Testing Experience and .NET is preferred but not required. Experience with court processes and Odyssey are preferred. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

How does your Resume Score?

See how your resume stacks up.

Submit Now
The State Bar of California
Program Analyst/Senior Program Analyst
STATE BAR OF CALIFORNIA San Francisco, CA, United States
Job Description State Bar Court Annual Salary Range for Program Analyst: $88,481 - $117,971 Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and makes recommendations to the California Supreme Court regarding attorney discipline. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court is seeking Program Analyst/Senior Program Analyst to provide judges and court staff with analytical, administrative, and direct support of statewide case processing functions, including courtroom event support and general office and technical support. The Program Analyst/Senior Program Analyst should have project management experience and intermediate Microsoft Office skills. The successful candidate should be experienced in SharePoint, and Excel skills (Pivot tables, formulas). The analyst will be responsible for utilizing Microsoft SQL server to generate reports and should be able to provide interactive visualizations and business intelligence via Microsoft Power Bi to create case management reports and dashboards for State Bar Court. Having User Acceptance Testing Experience and .NET is preferred but not required. Experience with court processes and Odyssey are preferred. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Job Description State Bar Court Annual Salary Range for Program Analyst: $88,481 - $117,971 Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and makes recommendations to the California Supreme Court regarding attorney discipline. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court is seeking Program Analyst/Senior Program Analyst to provide judges and court staff with analytical, administrative, and direct support of statewide case processing functions, including courtroom event support and general office and technical support. The Program Analyst/Senior Program Analyst should have project management experience and intermediate Microsoft Office skills. The successful candidate should be experienced in SharePoint, and Excel skills (Pivot tables, formulas). The analyst will be responsible for utilizing Microsoft SQL server to generate reports and should be able to provide interactive visualizations and business intelligence via Microsoft Power Bi to create case management reports and dashboards for State Bar Court. Having User Acceptance Testing Experience and .NET is preferred but not required. Experience with court processes and Odyssey are preferred. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
The State Bar of California
IT Analyst II/Senior IT Analyst (Cloud Engineer)
STATE BAR OF CALIFORNIA Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
The State Bar of California
IT Analyst II/Senior IT Analyst (Cloud Engineer)
STATE BAR OF CALIFORNIA Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
The State Bar of California
Senior Program Analyst/Lead IT Analyst
STATE BAR OF CALIFORNIA Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
The State Bar of California
Senior Program Analyst/Lead IT Analyst
STATE BAR OF CALIFORNIA Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
The State Bar of California
Senior Program Analyst/Lead IT Analyst
STATE BAR OF CALIFORNIA San Francisco, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The Office of Information Technology (IT) is seeking an experienced and dedicated Senior Agile Project Manager or Lead Project Manager to oversee, facilitate, and support end-to-end delivery of complex application solutions. Strong capabilities delivering Agile and Scrum projects, IT's primary methodology. The role focuses on iterative and incremental frameworks for developing and delivering complex products. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. LEAD IT ANALYST Definition With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. • WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The Office of Information Technology (IT) is seeking an experienced and dedicated Senior Agile Project Manager or Lead Project Manager to oversee, facilitate, and support end-to-end delivery of complex application solutions. Strong capabilities delivering Agile and Scrum projects, IT's primary methodology. The role focuses on iterative and incremental frameworks for developing and delivering complex products. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. LEAD IT ANALYST Definition With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. • WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
The State Bar of California
Senior Program Analyst/Lead IT Analyst
STATE BAR OF CALIFORNIA San Francisco, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The Office of Information Technology (IT) is seeking an experienced and dedicated Senior Agile Project Manager or Lead Project Manager to oversee, facilitate, and support end-to-end delivery of complex application solutions. Strong capabilities delivering Agile and Scrum projects, IT's primary methodology. The role focuses on iterative and incremental frameworks for developing and delivering complex products. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. LEAD IT ANALYST Definition With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. • WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Mar 04, 2023
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The Office of Information Technology (IT) is seeking an experienced and dedicated Senior Agile Project Manager or Lead Project Manager to oversee, facilitate, and support end-to-end delivery of complex application solutions. Strong capabilities delivering Agile and Scrum projects, IT's primary methodology. The role focuses on iterative and incremental frameworks for developing and delivering complex products. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. LEAD IT ANALYST Definition With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. • WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
City of Murrieta
Management Analyst (Public Works/Engineering)
City of Murrieta, CA Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees If you previously applied for the Management Analyst vacancy, you need not reapply. The City of Murrieta is accepting applications for the position of Management Analyst to fill one (1) current vacancy in our Public Works/Engineering Department . The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. POSITION - Management Analyst - Engineering The Department of Public Works/Engineering is seeking a candidate who is self-motivated, capable of performing project management tasks, and can multitask. The selected individual will be assigned projects specific to the Engineering division, including fleet management, street maintenance projects, street light administration, and various other CIP and Engineering related projects. This is an excellent opportunity to contribute to a dynamic City team. DEFINITION Under direction, provides responsible analytical duties and complex staff support to a City department; coordinates, oversees, and participates in assigned administrative service areas, programs, and/or functions within the assigned department; participates in policy development and strategic planning; develops, summarizes, and maintains administrative and fiscal records; coordinates assigned activities with other divisions, outside agencies, and the general public; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives direction from assigned supervisory or management personnel. May provide functional or technical direction to clerical support staff on a project basis. CLASS CHARACTERISTICS This journey-level professional classification develops and implements policies and procedures for a variety of projects and programs within an assigned department including budget administration, contract administration, management analysis, and program evaluation. Positions at this level perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Coordinates and performs professional-level work in assigned administrative service areas, programs, and/or functions, such as budget development, administration and analysis, financial analysis, and/or special staff projects for assigned department Participates in the development of department goals and objectives; participates in the development of the department budget Participates in and oversees the development and administration of departmental budgets; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding staffing, equipment, and facility needs Collects, compiles, and analyzes information from various sources on a variety of specialized topics related to programs administered by the position or by management staff including complex financial, budget, or administrative issues or questions; prepares comprehensive technical records and reports to present and interpret data, identifies alternatives, and makes and justifies recommendations Conducts surveys and performs research and statistical analyses on administrative, fiscal, and operational problems or issues; monitors legislation and analyzes proposed legislation Serves as a liaison with employees, public, and private organizations, community groups, and other organizations; provides information and assistance to the public regarding the assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; reviews problems and recommends corrective actions Assists in the development and reporting of alternate funding sources and ensures compliance with Federal, State, City, and funding agency and City accounting and reporting requirements and applicable laws, regulations, and professional accounting practices Prepares and submits City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities Confers with other management staff regarding the provision of administrative and support services Maintains accurate records and files; develops storage of records and retention schedules Coordinates and organizes community events; represents City to residents in explaining City policies; provides outreach and public education programs to the community Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field related to the area of assignment; researches emerging products and enhancements and their applicability to City needs Develops and utilizes spreadsheets, databases, and other computer applications required to carry out assigned studies, projects, and reports Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or a related field Four (4) years of professional administrative, analytic, or budgetary experience, preferably within a government agency Or Four (4) years of experience equivalent to an Assistant Management Analyst with the City of Murrieta LICENSES AND CERTIFICATIONS Possession of or ability to obtain and maintain a valid California Driver's License or other means that would allow for the ability to commute to meetings, conduct site visits, and attend other special events throughout the county may be required at the time of hire Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles and practices of municipal management and government Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility Research and reporting methods, techniques, and procedures, including sources of information related to a broad range of municipal programs, services, and administration Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility Complex arithmetic and statistical techniques Project and/or program management, analytical processes, and report preparation techniques; municipal programs and other related governmental programs Public agency budget development and administration; sound financial management policies and procedures Principles and practices of contract administration Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly Record-keeping principles and procedures Principles of providing functional direction and training City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities Plan and conduct effective management, administrative, and operational studies Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner Conduct complex research projects on a wide variety of topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports Plan, organize, and carry out assignments from management staff with minimal supervision Prepare clear and concise reports, correspondence, policies, procedures, and other written materials Interpret and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to the work performed Maintain accurate files and records Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action Research, analyze, and evaluate new service delivery methods, procedures, and techniques Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards Plan, organize, and coordinate the work of assigned staff Effectively provide staff leadership and work direction Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals Independently organize work, set priorities, meet critical deadlines, and follow up on assignments Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification, although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interviews, performance tests, and writing exercises to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. MANAGEMENT & CONFIDENTIAL The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,611.16 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed the following amounts. $3,400 per year for Department Heads toward 401aplan. $3,000 per year for Managers towards 457 plan. $2,000 per year for Confidentialtowards 457 plan. ANNUAL LEAVE AND HOLIDAYS : 192 hours of annual leave and 112.5 hours of holiday leave. ADMIN LEAVE ACCRUAL : Department Heads and Management staff . Deptartment Heads - 120 hrs per year. Managment - 80 hrs per year. AUTO ALLOWANCE : $300 per month DepartmentHeads only(Exception Fire & Police Chief) FLEX SCHEDULE : Administrative staff works a 9/80 schedule BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 What is the highest level of education you have completed? Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree 03 If you indicated you have a degree in the previous question, please specify your major below. Please attach proof of education. 04 If you are substituting years of experience for education, please specify below how many years of experience you possess and in what field of study? 05 Do you have four (4) years of experience equivalent to a Assistant Management Analyst with the City of Murrieta? Yes No 06 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 07 How many years of professional analyst experience do you possess? No experience. Less than three years. More than three, but less than four years. More than four, but less than six years. More than six, but less than eight years. More than eight, but less than ten years. More than ten years. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 10 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the agency and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 11 Please select your level of proficiency with Microsoft Excel or comparable software. No experience Basic: Creating spreadsheets/worksheets; data entry; using and creating simple formulas; etc. Intermediate: Using complex formulas; creating charts and graphs; using macros; freezing/unfreezing panes; filtering/sorting, hiding/un-hiding data; etc. Advanced: Creating macros; creating complex spreadsheets; importing/extracting data from multiple sources and worksheets; pivot tables, V-lookup, etc. 12 Describe your experience using Microsoft Excel or comparable software. In your response, provide a few examples that demonstrate your level of proficiency including the type of spreadsheets created, how and if you created the spreadsheets, the purpose of the spreadsheets, and your level of responsibility inputting, retrieving, and maintaining data. Also, include any specialized training you have received related to Excel or comparable software. If you do not have any applicable experience, please indicate N/A. 13 Please indicate the years of experience you possess in budget development, administration and analysis and financial analysis. No experience. Less than 4 years 4 years/Less than 6 years 6 years/Less than 8 years 8 years or more 14 Please describe your experience preparing and submitting City Council Agenda reports, and various other commission, committee, and staff reports, resolutions, ordinances. If you do not have any applicable experience, please enter N/A. 15 Please select which groups you have experience with public speaking/presentations. (Check all that apply) No Experience City Council Citizen Groups Boards and Commissions Professional Groups Other 16 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 17 Which of the following areas do you have experience with as they relate to this position? (Check all that apply) Budgets Capital project planning Coding and tracking invoices Contract administration Contract procurement Preparing staff reports for governing bodies RFPs and bid process management Special district financing/accounting Website updates (content, events, etc.) None of the above 18 If you made a selection in the previous question, please describe your experience. If you did not make a selection, please enter N/A. Required Question Closing Date/Time: Continuous
Jan 13, 2023
Full Time
Description and Essential Functions Connected by Amazing Employees If you previously applied for the Management Analyst vacancy, you need not reapply. The City of Murrieta is accepting applications for the position of Management Analyst to fill one (1) current vacancy in our Public Works/Engineering Department . The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. POSITION - Management Analyst - Engineering The Department of Public Works/Engineering is seeking a candidate who is self-motivated, capable of performing project management tasks, and can multitask. The selected individual will be assigned projects specific to the Engineering division, including fleet management, street maintenance projects, street light administration, and various other CIP and Engineering related projects. This is an excellent opportunity to contribute to a dynamic City team. DEFINITION Under direction, provides responsible analytical duties and complex staff support to a City department; coordinates, oversees, and participates in assigned administrative service areas, programs, and/or functions within the assigned department; participates in policy development and strategic planning; develops, summarizes, and maintains administrative and fiscal records; coordinates assigned activities with other divisions, outside agencies, and the general public; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives direction from assigned supervisory or management personnel. May provide functional or technical direction to clerical support staff on a project basis. CLASS CHARACTERISTICS This journey-level professional classification develops and implements policies and procedures for a variety of projects and programs within an assigned department including budget administration, contract administration, management analysis, and program evaluation. Positions at this level perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Coordinates and performs professional-level work in assigned administrative service areas, programs, and/or functions, such as budget development, administration and analysis, financial analysis, and/or special staff projects for assigned department Participates in the development of department goals and objectives; participates in the development of the department budget Participates in and oversees the development and administration of departmental budgets; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding staffing, equipment, and facility needs Collects, compiles, and analyzes information from various sources on a variety of specialized topics related to programs administered by the position or by management staff including complex financial, budget, or administrative issues or questions; prepares comprehensive technical records and reports to present and interpret data, identifies alternatives, and makes and justifies recommendations Conducts surveys and performs research and statistical analyses on administrative, fiscal, and operational problems or issues; monitors legislation and analyzes proposed legislation Serves as a liaison with employees, public, and private organizations, community groups, and other organizations; provides information and assistance to the public regarding the assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; reviews problems and recommends corrective actions Assists in the development and reporting of alternate funding sources and ensures compliance with Federal, State, City, and funding agency and City accounting and reporting requirements and applicable laws, regulations, and professional accounting practices Prepares and submits City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities Confers with other management staff regarding the provision of administrative and support services Maintains accurate records and files; develops storage of records and retention schedules Coordinates and organizes community events; represents City to residents in explaining City policies; provides outreach and public education programs to the community Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field related to the area of assignment; researches emerging products and enhancements and their applicability to City needs Develops and utilizes spreadsheets, databases, and other computer applications required to carry out assigned studies, projects, and reports Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or a related field Four (4) years of professional administrative, analytic, or budgetary experience, preferably within a government agency Or Four (4) years of experience equivalent to an Assistant Management Analyst with the City of Murrieta LICENSES AND CERTIFICATIONS Possession of or ability to obtain and maintain a valid California Driver's License or other means that would allow for the ability to commute to meetings, conduct site visits, and attend other special events throughout the county may be required at the time of hire Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles and practices of municipal management and government Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility Research and reporting methods, techniques, and procedures, including sources of information related to a broad range of municipal programs, services, and administration Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility Complex arithmetic and statistical techniques Project and/or program management, analytical processes, and report preparation techniques; municipal programs and other related governmental programs Public agency budget development and administration; sound financial management policies and procedures Principles and practices of contract administration Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly Record-keeping principles and procedures Principles of providing functional direction and training City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities Plan and conduct effective management, administrative, and operational studies Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner Conduct complex research projects on a wide variety of topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports Plan, organize, and carry out assignments from management staff with minimal supervision Prepare clear and concise reports, correspondence, policies, procedures, and other written materials Interpret and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to the work performed Maintain accurate files and records Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action Research, analyze, and evaluate new service delivery methods, procedures, and techniques Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards Plan, organize, and coordinate the work of assigned staff Effectively provide staff leadership and work direction Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals Independently organize work, set priorities, meet critical deadlines, and follow up on assignments Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification, although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interviews, performance tests, and writing exercises to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. MANAGEMENT & CONFIDENTIAL The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,611.16 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed the following amounts. $3,400 per year for Department Heads toward 401aplan. $3,000 per year for Managers towards 457 plan. $2,000 per year for Confidentialtowards 457 plan. ANNUAL LEAVE AND HOLIDAYS : 192 hours of annual leave and 112.5 hours of holiday leave. ADMIN LEAVE ACCRUAL : Department Heads and Management staff . Deptartment Heads - 120 hrs per year. Managment - 80 hrs per year. AUTO ALLOWANCE : $300 per month DepartmentHeads only(Exception Fire & Police Chief) FLEX SCHEDULE : Administrative staff works a 9/80 schedule BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 What is the highest level of education you have completed? Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree 03 If you indicated you have a degree in the previous question, please specify your major below. Please attach proof of education. 04 If you are substituting years of experience for education, please specify below how many years of experience you possess and in what field of study? 05 Do you have four (4) years of experience equivalent to a Assistant Management Analyst with the City of Murrieta? Yes No 06 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 07 How many years of professional analyst experience do you possess? No experience. Less than three years. More than three, but less than four years. More than four, but less than six years. More than six, but less than eight years. More than eight, but less than ten years. More than ten years. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 10 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the agency and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 11 Please select your level of proficiency with Microsoft Excel or comparable software. No experience Basic: Creating spreadsheets/worksheets; data entry; using and creating simple formulas; etc. Intermediate: Using complex formulas; creating charts and graphs; using macros; freezing/unfreezing panes; filtering/sorting, hiding/un-hiding data; etc. Advanced: Creating macros; creating complex spreadsheets; importing/extracting data from multiple sources and worksheets; pivot tables, V-lookup, etc. 12 Describe your experience using Microsoft Excel or comparable software. In your response, provide a few examples that demonstrate your level of proficiency including the type of spreadsheets created, how and if you created the spreadsheets, the purpose of the spreadsheets, and your level of responsibility inputting, retrieving, and maintaining data. Also, include any specialized training you have received related to Excel or comparable software. If you do not have any applicable experience, please indicate N/A. 13 Please indicate the years of experience you possess in budget development, administration and analysis and financial analysis. No experience. Less than 4 years 4 years/Less than 6 years 6 years/Less than 8 years 8 years or more 14 Please describe your experience preparing and submitting City Council Agenda reports, and various other commission, committee, and staff reports, resolutions, ordinances. If you do not have any applicable experience, please enter N/A. 15 Please select which groups you have experience with public speaking/presentations. (Check all that apply) No Experience City Council Citizen Groups Boards and Commissions Professional Groups Other 16 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 17 Which of the following areas do you have experience with as they relate to this position? (Check all that apply) Budgets Capital project planning Coding and tracking invoices Contract administration Contract procurement Preparing staff reports for governing bodies RFPs and bid process management Special district financing/accounting Website updates (content, events, etc.) None of the above 18 If you made a selection in the previous question, please describe your experience. If you did not make a selection, please enter N/A. Required Question Closing Date/Time: Continuous
San Joaquin County
Information Systems Analyst V
San Joaquin County, CA Stockton, California, usa
This examination is being given to fill one vacancy in the Information Systems Department and to establish an eligible list to fill future vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applicationswill not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Amended 3/24/23 DEFINITION Under general direction, performs the highest level of professional computer and related systems support work, including comprehensive and complex systems design, analysis and development within the Information Systems Division; may supervise staff; assumes responsibility for developing, directing and ensuring operational availability and security of the County's most complex and strategic operations including mainframe, networked and database systems; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highest-level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of the most complex analytical procedures and processes in the Division while working with a very high level of independent authority and judgment. Incumbents at this level are either a technical specialist or assigned a range of first line supervisory functions such as selection, training, directing and evaluating staff. The program assignment will determine the emphasis of an incumbent's duties as described below. This class is distinguished from the Information Systems Analyst IV class by the fact that the Information Systems Analyst IV may act as a project or team lead while the Information Systems Analyst V may be assigned full scope supervisory duties. Additionally, incumbents in this class serve as the highest level technical resource within their assigned systems area and also assume responsibility for directing and coordinating operational and technical functions for the County's most complex and strategic systems, network and database operations. TYPICAL DUTIES Assumes responsibility for developing, directing and ensuring operational availability and security of the County's most complex and strategic operations including mainframe, networked and database systems. May supervise staff to include participation in the selection, evaluation, and day to day supervision of staff; assign, direct, and review work of staff; counsels and recommends discipline of staff as appropriate. Performs comprehensive systems analysis to design and develop new systems and enhancements to current systems; consults, confers and coordinates activities with users, staff from various departments, outside agencies and vendors to resolve program, system, operational and procedural problems; analyzes problems and recommends corrective action. Plans, develops and analyzes additions, changes and enhancements to mainframe system software; researches, evaluates, installs and implements new versions and releases for integration into existing systems; determines impact on existing County systems and applications; troubleshoots, analyzes and resolves hardware and software related problems; coordinates and documents testing procedures. Serves as technical resource in architecting wide area network and Internet/Intranet growth that supports the County's strategic direction; directs, plans and coordinates the development, implementation and maintenance of the County's Internet and Intranet sites to ensure service availability and connectivity to County departments. Develops and administers strategies, policies and procedures for network availability and security; designs and implements firewall strategies to ensure County data security and integrity. Installs and maintains new and upgraded software for database management systems; establishes procedures for database operation, control and recovery. Serves as technical advisor for data planning, modeling, conceptual and physical design of database entities; updates and maintains County data dictionary. Ensures database availability to system users; provides controls, grants and revokes user access; develops standards and strategies for maintaining database security and integrity; monitors users to ensure compliance with operational and security procedures; performs database management duties; provides support to information technology staff in planning, designing and implementing highly complex databases; designs, creates, maintains and modifies database structure, tables, files, views, and indexes; manages database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; makes recommendations on strategies to meet future storage requirements. Develops, maintains and enforces data resource management standards and procedures; develops standards and strategies for data recovery. Serves as project leader on information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; evaluates proposed system hardware and software to ensure compatibility with existing systems; oversees the installation and evaluation of software and hardware; controls and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of highly complex system documentation, instructional and procedural manuals. Trains assigned project staff in their areas of work including system, network and database design, development, and programming methods, procedures and techniques. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. MINIMUM QUALIFICATIONS Either I Experience : One year as an Information Systems Analyst IV in San Joaquin County. Or II Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Four years of increasingly responsible professional, analytical computer and related systems work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. Note: The first certification may be promotional. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; advanced methods and techniques of evaluating business requirements and developing information systems solutions for strategic County systems; principles and practices of project management; advanced principles and practices of programming languages, job control languages, and executive control command; advanced principles and practices of system software and hardware installation and troubleshooting; functional structure of various operating system components, including system control programs and data access methods; advanced concepts, principles and practices of Internet and Intranet web site design, development and administration; advanced concepts, principles and practices of wide area network design, development, protocols, security and administration; operations, services and activities of a comprehensive database administration program; advanced programming techniques including integrated database management applications; advanced methods and techniques of developing data security, integrity, backup and recovery processes; advanced principles of database design, administration, management and integrity; principles and concepts of relational database management systems; principles and concepts of data planning, modeling, design and storage; operational characteristics of database support tools, servers and communication devices; principles of lead supervision and training; methods and techniques of developing complex application technical user manuals and documentation; pertinent Federal, State and local laws, codes and regulations; principles and practices of supervision and training. ABILITY Direct and coordinate technical operations and services in assigned systems area; serve as technical advisor in assigned systems area; analyze department procedures and data to develop logical solutions to complex systems problems; recommend, evaluate, design, develop, test and install complex operating systems, applications and supporting hardware and software; plan, develop, establish, monitor and maintain system security strategies in assigned systems area; provide advanced level technical support for the implementation and maintenance of mainframe software systems; perform operational functions on mainframe systems; plan and oversee quality assurance and security procedures for mainframe, database, and network systems; provide support to complex wide are network design and implementation projects; troubleshoot and analyze complex local and wide area network operating, hardware and software problems; design and manage physical storage structures; develop strategies to accommodate future data storage needs; evaluate database needs and develop database models to meet County information technology needs; as assigned, lead and review the work of project staff; prepare clear and concise technical reports and documentation; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking -frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Adopted:10/11/00 Renumbered:07/03 Amended:10/2021 Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 21, 2023
Full Time
This examination is being given to fill one vacancy in the Information Systems Department and to establish an eligible list to fill future vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applicationswill not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Amended 3/24/23 DEFINITION Under general direction, performs the highest level of professional computer and related systems support work, including comprehensive and complex systems design, analysis and development within the Information Systems Division; may supervise staff; assumes responsibility for developing, directing and ensuring operational availability and security of the County's most complex and strategic operations including mainframe, networked and database systems; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highest-level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of the most complex analytical procedures and processes in the Division while working with a very high level of independent authority and judgment. Incumbents at this level are either a technical specialist or assigned a range of first line supervisory functions such as selection, training, directing and evaluating staff. The program assignment will determine the emphasis of an incumbent's duties as described below. This class is distinguished from the Information Systems Analyst IV class by the fact that the Information Systems Analyst IV may act as a project or team lead while the Information Systems Analyst V may be assigned full scope supervisory duties. Additionally, incumbents in this class serve as the highest level technical resource within their assigned systems area and also assume responsibility for directing and coordinating operational and technical functions for the County's most complex and strategic systems, network and database operations. TYPICAL DUTIES Assumes responsibility for developing, directing and ensuring operational availability and security of the County's most complex and strategic operations including mainframe, networked and database systems. May supervise staff to include participation in the selection, evaluation, and day to day supervision of staff; assign, direct, and review work of staff; counsels and recommends discipline of staff as appropriate. Performs comprehensive systems analysis to design and develop new systems and enhancements to current systems; consults, confers and coordinates activities with users, staff from various departments, outside agencies and vendors to resolve program, system, operational and procedural problems; analyzes problems and recommends corrective action. Plans, develops and analyzes additions, changes and enhancements to mainframe system software; researches, evaluates, installs and implements new versions and releases for integration into existing systems; determines impact on existing County systems and applications; troubleshoots, analyzes and resolves hardware and software related problems; coordinates and documents testing procedures. Serves as technical resource in architecting wide area network and Internet/Intranet growth that supports the County's strategic direction; directs, plans and coordinates the development, implementation and maintenance of the County's Internet and Intranet sites to ensure service availability and connectivity to County departments. Develops and administers strategies, policies and procedures for network availability and security; designs and implements firewall strategies to ensure County data security and integrity. Installs and maintains new and upgraded software for database management systems; establishes procedures for database operation, control and recovery. Serves as technical advisor for data planning, modeling, conceptual and physical design of database entities; updates and maintains County data dictionary. Ensures database availability to system users; provides controls, grants and revokes user access; develops standards and strategies for maintaining database security and integrity; monitors users to ensure compliance with operational and security procedures; performs database management duties; provides support to information technology staff in planning, designing and implementing highly complex databases; designs, creates, maintains and modifies database structure, tables, files, views, and indexes; manages database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; makes recommendations on strategies to meet future storage requirements. Develops, maintains and enforces data resource management standards and procedures; develops standards and strategies for data recovery. Serves as project leader on information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; evaluates proposed system hardware and software to ensure compatibility with existing systems; oversees the installation and evaluation of software and hardware; controls and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of highly complex system documentation, instructional and procedural manuals. Trains assigned project staff in their areas of work including system, network and database design, development, and programming methods, procedures and techniques. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. MINIMUM QUALIFICATIONS Either I Experience : One year as an Information Systems Analyst IV in San Joaquin County. Or II Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Four years of increasingly responsible professional, analytical computer and related systems work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. Note: The first certification may be promotional. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; advanced methods and techniques of evaluating business requirements and developing information systems solutions for strategic County systems; principles and practices of project management; advanced principles and practices of programming languages, job control languages, and executive control command; advanced principles and practices of system software and hardware installation and troubleshooting; functional structure of various operating system components, including system control programs and data access methods; advanced concepts, principles and practices of Internet and Intranet web site design, development and administration; advanced concepts, principles and practices of wide area network design, development, protocols, security and administration; operations, services and activities of a comprehensive database administration program; advanced programming techniques including integrated database management applications; advanced methods and techniques of developing data security, integrity, backup and recovery processes; advanced principles of database design, administration, management and integrity; principles and concepts of relational database management systems; principles and concepts of data planning, modeling, design and storage; operational characteristics of database support tools, servers and communication devices; principles of lead supervision and training; methods and techniques of developing complex application technical user manuals and documentation; pertinent Federal, State and local laws, codes and regulations; principles and practices of supervision and training. ABILITY Direct and coordinate technical operations and services in assigned systems area; serve as technical advisor in assigned systems area; analyze department procedures and data to develop logical solutions to complex systems problems; recommend, evaluate, design, develop, test and install complex operating systems, applications and supporting hardware and software; plan, develop, establish, monitor and maintain system security strategies in assigned systems area; provide advanced level technical support for the implementation and maintenance of mainframe software systems; perform operational functions on mainframe systems; plan and oversee quality assurance and security procedures for mainframe, database, and network systems; provide support to complex wide are network design and implementation projects; troubleshoot and analyze complex local and wide area network operating, hardware and software problems; design and manage physical storage structures; develop strategies to accommodate future data storage needs; evaluate database needs and develop database models to meet County information technology needs; as assigned, lead and review the work of project staff; prepare clear and concise technical reports and documentation; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking -frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Adopted:10/11/00 Renumbered:07/03 Amended:10/2021 Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
California State University (CSU) Chancellor's Office
Sponsored Programs Analyst (525000)
California State University (CSU) Chancellor's Office 401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Sponsored Programs Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $5,022 to $9,083 per month. The anticipated salary hiring range is up to $6,584 per month, commensurate with qualifications and experience. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Sponsored Programs Analyst to support the Chancellor’s Office by providing pre-award development and post award fund management. Responsibilities include assisting with the preparation and submission of grant projects for the Chancellor’s Office; as well as monitoring and tracking project financial transactions, reviewing project direct costs for compliance with federal, state, and CO cost accounting standards for allowability, allocability, and reasonableness. Responsibilities Under the general direction of the Assistant Director, Sponsored Programs Administration , the Sponsored Programs Analyst will: Pre-award -Interpret and advise principal investigators (PIs), administrators, and staff, on sponsor guidelines, policies, procedures, and regulations. -Support PIs on proposal application completion, proposal templates, required sponsor forms, sub-recipient commitment forms, assurances, and certifications. Review proposal components for accuracy, consistency, and compliance with sponsor and CSU guidelines. -Develop or work collaboratively with PIs on budget development and budget justifications, including calculating appropriate indirect cost rate for the project. -Responsible for compliance and internal approvals necessary for proposal submission. -Completes non-financial documents for PIs, such as budget modifications, amendments, and no costs extensions. -Support Assistant Director with proposal submissions and is delegated authority to submit in Assistant Director’s absence. -Serve as a department resource on policies and procedures regarding research and sponsored program administration. Maintain currency of regulatory changes and laws that impact the development of grants and contracts. Post-award -Establish new awards and meet with PI to review award terms and conditions, guidelines, and project management. -Review, audit, and approve project expenditures to ensure proper allocation, allowability and reasonableness, including Internal Fund transfers (IFT), direct expenditures, and expense transfers; with consideration to sponsor restrictions, regulatory compliance (allowability), and availability of funds. -Subaward management including invoice review and processing (for PI review and approval); subaward monitoring. -Reconcile receipts and expenditures on all sponsored awards. -Analyze funded projects and prepare monthly and ad hoc financial reports for PIs and sponsors. -Initiate and monitor the project close-out process. -Interact with Chancellor's Office, campus, and auxiliary staff and sponsors to answer questions, provide advice, and solve problems regarding sponsored awards. Compliance -Obtain internal approvals for proposal submission including human subject approvals, conflicts of interest, export control issues, and other institutional required documentation. -Interact with PI and other staff to ensure regulatory compliance. -Create and maintain files in compliance with state and sponsor record retention policy. Qualifications This position requires: -Minimum Bachelor's degree in Business, Economics, Accounting, or a closely related discipline. -A Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and related experience is required to include a minimum of 4 years progressively responsible budgetary and administrative work experience. -Demonstrated ability in budget development and/or budgetary analysis. -Demonstrated ability to take initiative, independently plan, organize, coordinate, and prioritize work, and perform in various situations where numerous and diverse demands with time constraints and overlapping requirements are involved. -Expertise in researching and analyzing information with the ability to apply independent judgment, discretion, and initiative in recommending appropriate solutions to resolve problems. -Ability to work under pressure and prioritize tasks to meet tight deadlines with tact, poise, diplomacy, and professionalism. -Ability to analyze data and make accurate projections with the ability to compile, write, and present reports -Demonstrated ability to work in a professional manner effectively and cooperatively with a diverse clientele (faculty, staff, administrators, funders) -Excellent communication skills with the ability to provide training to others. -Proficiency with Microsoft Office, including Excel, Word, Outlook, and current software applications. Preferred Qualifications -Certificate in Research Administration or equivalent certification. -Demonstrated knowledge of private and governmental funding sources, experience interpreting sponsor guidelines and requirements for applying for funding, and ability to communicate regulations and procedures. -Demonstrated expertise in proposal development for federal, state and foundation funders. -Knowledge of general principles and processes in accounting and finance to assist the pre- and post-award responsibilities. -Experience with PeopleSoft financial software. -Experience in a public university environment or other closely related environment. Application Period Priority consideration will be given to candidates who apply by March 10, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. COVID19 Vaccination Requirement The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Feb 25, 2023
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Sponsored Programs Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $5,022 to $9,083 per month. The anticipated salary hiring range is up to $6,584 per month, commensurate with qualifications and experience. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Sponsored Programs Analyst to support the Chancellor’s Office by providing pre-award development and post award fund management. Responsibilities include assisting with the preparation and submission of grant projects for the Chancellor’s Office; as well as monitoring and tracking project financial transactions, reviewing project direct costs for compliance with federal, state, and CO cost accounting standards for allowability, allocability, and reasonableness. Responsibilities Under the general direction of the Assistant Director, Sponsored Programs Administration , the Sponsored Programs Analyst will: Pre-award -Interpret and advise principal investigators (PIs), administrators, and staff, on sponsor guidelines, policies, procedures, and regulations. -Support PIs on proposal application completion, proposal templates, required sponsor forms, sub-recipient commitment forms, assurances, and certifications. Review proposal components for accuracy, consistency, and compliance with sponsor and CSU guidelines. -Develop or work collaboratively with PIs on budget development and budget justifications, including calculating appropriate indirect cost rate for the project. -Responsible for compliance and internal approvals necessary for proposal submission. -Completes non-financial documents for PIs, such as budget modifications, amendments, and no costs extensions. -Support Assistant Director with proposal submissions and is delegated authority to submit in Assistant Director’s absence. -Serve as a department resource on policies and procedures regarding research and sponsored program administration. Maintain currency of regulatory changes and laws that impact the development of grants and contracts. Post-award -Establish new awards and meet with PI to review award terms and conditions, guidelines, and project management. -Review, audit, and approve project expenditures to ensure proper allocation, allowability and reasonableness, including Internal Fund transfers (IFT), direct expenditures, and expense transfers; with consideration to sponsor restrictions, regulatory compliance (allowability), and availability of funds. -Subaward management including invoice review and processing (for PI review and approval); subaward monitoring. -Reconcile receipts and expenditures on all sponsored awards. -Analyze funded projects and prepare monthly and ad hoc financial reports for PIs and sponsors. -Initiate and monitor the project close-out process. -Interact with Chancellor's Office, campus, and auxiliary staff and sponsors to answer questions, provide advice, and solve problems regarding sponsored awards. Compliance -Obtain internal approvals for proposal submission including human subject approvals, conflicts of interest, export control issues, and other institutional required documentation. -Interact with PI and other staff to ensure regulatory compliance. -Create and maintain files in compliance with state and sponsor record retention policy. Qualifications This position requires: -Minimum Bachelor's degree in Business, Economics, Accounting, or a closely related discipline. -A Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and related experience is required to include a minimum of 4 years progressively responsible budgetary and administrative work experience. -Demonstrated ability in budget development and/or budgetary analysis. -Demonstrated ability to take initiative, independently plan, organize, coordinate, and prioritize work, and perform in various situations where numerous and diverse demands with time constraints and overlapping requirements are involved. -Expertise in researching and analyzing information with the ability to apply independent judgment, discretion, and initiative in recommending appropriate solutions to resolve problems. -Ability to work under pressure and prioritize tasks to meet tight deadlines with tact, poise, diplomacy, and professionalism. -Ability to analyze data and make accurate projections with the ability to compile, write, and present reports -Demonstrated ability to work in a professional manner effectively and cooperatively with a diverse clientele (faculty, staff, administrators, funders) -Excellent communication skills with the ability to provide training to others. -Proficiency with Microsoft Office, including Excel, Word, Outlook, and current software applications. Preferred Qualifications -Certificate in Research Administration or equivalent certification. -Demonstrated knowledge of private and governmental funding sources, experience interpreting sponsor guidelines and requirements for applying for funding, and ability to communicate regulations and procedures. -Demonstrated expertise in proposal development for federal, state and foundation funders. -Knowledge of general principles and processes in accounting and finance to assist the pre- and post-award responsibilities. -Experience with PeopleSoft financial software. -Experience in a public university environment or other closely related environment. Application Period Priority consideration will be given to candidates who apply by March 10, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. COVID19 Vaccination Requirement The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled

Modal Window

  • Employer Tools

  • Post a Job
  • Request Information
  • Employer Registration
  • Employer Resources
  • Employers FAQ
  • Leveraging Your Online Presence
  • Health and Wellness Empowerment
  • Career Tools

  • Job Seeker Tools
  • Search for Jobs
  • Post a Resume
  • Location Spotlight
  • Community Listings
  • Questions and Answers
  • Hire Government Initiative
  • Gov Talk

  • COVID Resources
  • Education/Training
  • Eligibility/Hiring Issues
  • Job Descriptions/Glossary
  • Overview
  • Trends
  • Public Sector News
  • Our Authors
  • Career Advice

  • Networking/Interviewing
  • On the Job
  • Personality Assessment
  • Resumes/Cover Letters
  • Innovations
  • Social Media
© 2000-2023 by Careers in Government | Privacy Policy | Accessibility Statement
  •  
  •  
  •  
  •