Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description Classification: Supervisor - Non-represented SHRA is looking for an exceptional, motivated, and team-oriented Supervisor that is looking to work with a governmental organization that is dedicated to Changing Lives. The ideal candidate for this position will have excellent interpersonal skills, proficiency in coaching, leadership, and a passion for our Agency's mission. SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year 8 Management work/life balance days 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year Free Downtown Parking Essential Areas of Responsibility The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the department Program Manager (HCV or Homeless Innovations) Provides technical and directional guidance and training to other HCV and Homeless Innovations staff Staff Supervision Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to: Provide new employee orientation and training Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives Monitor assignments and maintain the level of productivity in the unit or department Assure quality of service to the internal and/or external customer base Establish performance objectives and provide ongoing feedback Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives Conduct staff meetings, resolve staff issues and build team relationships Communicate management's position, Agency information and work changes to employees Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination Daily Operations Lead and train staff to provide, implement and maintain subsidized housing programs, specifically for the Housing Choice Voucher and Homeless Innovations departments Responsible for assisting in the administration of subsidized housing programs, applies HUD established policies and procedures while ensuring all State and Federal mandated regulations are being met while dealing with clients and their information. Oversees HUD established policies and procedures for the vouchers to ensure staff is consistently producing on-time and accurate income, rent and subsidy calculations and determines tenant eligibility within time frames established Oversees, implements and conducts as required annual and interim recertification in adherence with program requirements. Oversees staff with one-on-one and group program information sessions. Maintain waiting list for Conventional and section 8 housing programs Develop processes for efficient workflow Handle contract negotiations with owner/agent Promote quality customer service Facilitate Section 3 employment opportunity program Education & Experience Education and Experience: Bachelor's Degree plus 2 years experience of work in housing, advocacy, community development, and/or other relevant areas preferred. OR Associate's Degree (A.A.) or equivalent from two-year college or technical school and 5 year related experience and/or training or equivalent of education and experience. Supervisory Experience: Minimum of 2 years of supervisory experience required. Preferred management experience in housing, advocacy, community-based non-profits, community development, and/or other relevant areas that complement this effort. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Job Duties & Responsibilities Knowledge of : Knowledge of non-program federal requirements that affect income and rent determinations, including fair housing and equal opportunity, fraud and program abuse, personnel and employment practices. Knowledge of HUD-established performance standards (for HCV, SEMAP indicators) performance standards as they relate to income and rent determinations. Knowledge of program requirements and guidance as reflected in HUD regulations, handbook, notices, forms, and guides. Computer literacy, including personal computing, accuracy in data entry, and knowledge of program-related software. Skills in: Adaptability/Flexibility; open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track. Product knowledge: translates product features to benefits, understands/responds to the member's needs, applies market knowledge Demonstrate humility in working with others Non-judgmental of people Listens more than speaks Ability to help people in crisis with calmness and compassion Can work effectively and compassionately with the general public Ability to : Ability to write reports, business correspondence Ability to effectively present information and respond to questions from clients and the general public. Ability to facilitate small group meetings Ability to instruct in a 1:1 setting Ability to utilize technology such as Zoom Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and governmental regulations. Ability to read, comprehend, interpret, and implement rules, regulations, and procedures Recognizes problems and responds, systematically gathers information, sorts through complex issues Results Focus Attention to detail - Always meets deadlines Excellent organizing & planning Ability to manage multiple projects Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Excellent customer service skills Physical Abilities and Work Environment : Regular computer use throughout the day, ability to sit for lengthy periods of time Occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch Ability to lift/push/pull/carry various objects of 25 pounds frequently and 25 pounds occasionally The noise level in the work environment is usually moderate Ability to stand and walk on hard surfaces, and go up and down stairs Ability to reach to shoulder level and above Ability to bend at the hips and knees Ability to talk and hear OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Description Classification: Supervisor - Non-represented SHRA is looking for an exceptional, motivated, and team-oriented Supervisor that is looking to work with a governmental organization that is dedicated to Changing Lives. The ideal candidate for this position will have excellent interpersonal skills, proficiency in coaching, leadership, and a passion for our Agency's mission. SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year 8 Management work/life balance days 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year Free Downtown Parking Essential Areas of Responsibility The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the department Program Manager (HCV or Homeless Innovations) Provides technical and directional guidance and training to other HCV and Homeless Innovations staff Staff Supervision Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to: Provide new employee orientation and training Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives Monitor assignments and maintain the level of productivity in the unit or department Assure quality of service to the internal and/or external customer base Establish performance objectives and provide ongoing feedback Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives Conduct staff meetings, resolve staff issues and build team relationships Communicate management's position, Agency information and work changes to employees Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination Daily Operations Lead and train staff to provide, implement and maintain subsidized housing programs, specifically for the Housing Choice Voucher and Homeless Innovations departments Responsible for assisting in the administration of subsidized housing programs, applies HUD established policies and procedures while ensuring all State and Federal mandated regulations are being met while dealing with clients and their information. Oversees HUD established policies and procedures for the vouchers to ensure staff is consistently producing on-time and accurate income, rent and subsidy calculations and determines tenant eligibility within time frames established Oversees, implements and conducts as required annual and interim recertification in adherence with program requirements. Oversees staff with one-on-one and group program information sessions. Maintain waiting list for Conventional and section 8 housing programs Develop processes for efficient workflow Handle contract negotiations with owner/agent Promote quality customer service Facilitate Section 3 employment opportunity program Education & Experience Education and Experience: Bachelor's Degree plus 2 years experience of work in housing, advocacy, community development, and/or other relevant areas preferred. OR Associate's Degree (A.A.) or equivalent from two-year college or technical school and 5 year related experience and/or training or equivalent of education and experience. Supervisory Experience: Minimum of 2 years of supervisory experience required. Preferred management experience in housing, advocacy, community-based non-profits, community development, and/or other relevant areas that complement this effort. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Job Duties & Responsibilities Knowledge of : Knowledge of non-program federal requirements that affect income and rent determinations, including fair housing and equal opportunity, fraud and program abuse, personnel and employment practices. Knowledge of HUD-established performance standards (for HCV, SEMAP indicators) performance standards as they relate to income and rent determinations. Knowledge of program requirements and guidance as reflected in HUD regulations, handbook, notices, forms, and guides. Computer literacy, including personal computing, accuracy in data entry, and knowledge of program-related software. Skills in: Adaptability/Flexibility; open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track. Product knowledge: translates product features to benefits, understands/responds to the member's needs, applies market knowledge Demonstrate humility in working with others Non-judgmental of people Listens more than speaks Ability to help people in crisis with calmness and compassion Can work effectively and compassionately with the general public Ability to : Ability to write reports, business correspondence Ability to effectively present information and respond to questions from clients and the general public. Ability to facilitate small group meetings Ability to instruct in a 1:1 setting Ability to utilize technology such as Zoom Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and governmental regulations. Ability to read, comprehend, interpret, and implement rules, regulations, and procedures Recognizes problems and responds, systematically gathers information, sorts through complex issues Results Focus Attention to detail - Always meets deadlines Excellent organizing & planning Ability to manage multiple projects Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Excellent customer service skills Physical Abilities and Work Environment : Regular computer use throughout the day, ability to sit for lengthy periods of time Occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch Ability to lift/push/pull/carry various objects of 25 pounds frequently and 25 pounds occasionally The noise level in the work environment is usually moderate Ability to stand and walk on hard surfaces, and go up and down stairs Ability to reach to shoulder level and above Ability to bend at the hips and knees Ability to talk and hear OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Job No: 533446; 11/15/2023 Multimedia Production Specialist Media Production Specialist II Information Technology Services Salary Range : $3,761 - $6,803/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m., weekend and evening work may be required; non-exempt classification. Essential Functions : Under the general direction of the Senior Director, University IT Experience, the incumbent serves as the instructional technology Media Production Specialist II. This position performs a broad range of assignments and tasks related to small to medium-sized multimedia production projects. Incumbent's responsibilities include the areas of media design; planning, producing, pre-production, broadcasting live and virtual productions, filming, streaming/web media; and the production of instructional, promotional, and training materials. The incumbent serves as an associate producer and writes, directs, shoots, stages, arid edits multimedia productions. The incumbent works with the Multi-Media Production Specialist III to support all aspects of pre-production, production, and postproduction activities, including brainstorming multimedia ideas and themes, in addition to fulfilling faculty, staff, and University administrator's multimedia requests. Other responsibilities include: assists in preparing production schedules and technical requirements in the support of new and existing video broadcast and multimedia productions; produces multimedia productions in various formats including video, still image/ photography, animation, audio, and film; handles all aspects of video and audio production including setting up and cabling equipment and operating studio production video cameras, lights, green screens, Tricasters, and other relevant equipment and software; edits productions using Premier Pro, After Effects, Media Encoder, Photoshop, Audition, and other Adobe Creative Cloud software; verifies correct format files and media specifications for all productions in various forms of distribution; handles the conversion and reformatting of production video, multimedia, data, and files to formats necessary for wide-scale viewing and distribution; prepares periodic backups of all media files and supporting documents from personal workstations and stores the backups in a safe environment where they can be retrieved quickly in the event of computer loss, damage, or inaccessibility; monitoring, operating, and troubleshooting multimedia processes for live events, hybrid events, and webinars, including meetings, lectures, symposia, town halls, Commencement, and any other special events for the campus community; mixes live audio and performs post-production audio sweetening; creates graphics for video and event productions in several media formats; performs preventive maintenance and repair for production equipment; evaluate audio/video quality of various multimedia projects, products, and networked streaming media; maintains performance acceptability thresholds and builds upon technology advances and techniques to increase performance, tum-around times, quality, and product/ service features; collaborates with others to prepare scripts, storyboards, and technical requirements for video, multimedia, and broadcast productions utilizing information from content specialists through interviews, research, and discussions; develops functional and technical training materials; documents and tracks projects and client information; learns and develops methods to apply current broadcast and multimedia technology to the solution of editing and conversion by developing and implementing procedures to achieve the specified desired results; develops timely schedules, time frames, and estimates task due dates; participates in the change management process and ITS Help Desk escalations; participates in the ITS disaster recovery in the event of a catastrophic loss of campus systems; participates in the ITS business continuity effort during a catastrophic event; during live productions, coordinates redundancy in equipment, network, broadcast, and power to mitigate risks; maintains a backup of all media productions; works with the management and staff to monitor physical performance of streaming equipment and backups; maintains data access profiles to the video systems as specified by the data owner; maintains data access operator IDs; maintains adequate audit trail of operator ID activity, where necessary; implements new standards, guidelines, and procedures for equipment and computing security set forth by IT Security and Compliance; secures and maintains permission/ release forms for all media productions; works with Public Affairs and University Counsel to maintain image rights, copyrights, and media licensing; ensures that standards and procedures for achieving optimal equipment performance are enforced; recommends product upgrades, replacements, and special project items based on project needs and cost; maintains media request write-ups and charges; provides estimates for labor and materials per project; maintains records of the time spent on each project for chargebacks; reports reoccurring problems and events for repair; maintains the quality assurance review of development plans and completed productions to ensure instructional effectiveness, impact, and quality; maintain onsite equipment, supply, and workstation system updates; seeks training, workshop, and professional development opportunities for continued formal learning; reads journals, magazines, and websites to stay informed; exhibits a personal standard of excellence through an organized work area and actions; consults with faculty, staff, and administrators to develop media plans and priorities; provides information to clients on new emergent technologies and enhancements; provides quality customer service and professionalism to all- University departments on Cal State LA-related media, streaming, and special projects; coordinates activities with ITS and other organizational entities, and educates the campus community about multi-media services and equipment use. Required Qualifications & Experience : B.A. or B.S. in Instructional Communications Technology, TV /Film, Broadcast Engineering/Technology, or other related fields from an accredited four-year college/university. Three years of progressively responsible production experience performing design, analysis, development, implementation, integration, and maintenance of multimedia editing software, such as Adobe Creative Suite (Premier, After Effects, Media Encoder, Audition, Photoshop). Experience using a variety of instructional media equipment such as video and audio recorders/ players, duplicators, computers, projectors, monitors, DVD & CD recorders/players sound systems, microphones, lights, etc. Knowledge and experience utilizing digital broadcast production equipment, such as video production switchers (Tricaster or ATEM mini), virtual video control platforms (Open Broadcasting Software), professional ENG & studio video cameras, Teleprompters, microphones, studio lights, dimmers, and digital recorders. Thorough knowledge of production techniques and equipment. General knowledge of production principles and practices for instructional media. Knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. Knowledge of safety requirements including how to handle hazardous chemicals and materials. Knowledge of project management processes, tools, and techniques. Knowledge of copyright and public image laws and regulations. Detailed understanding of disaster recovery planning and execution. Advanced computer skills to operate digital production-related editing and duplication equipment. Good verbal communication skills. Strong interpersonal skills with the ability to work collaboratively with a broad variety of constituents on event planning and training. Understanding tasks required of specific projects and the ability to create, implement, and prioritize a project plan. Ability to: develop, create, stage, and/ or produce professional quality visuals and evaluate production effectiveness in meeting objectives; understand operating procedures and underlying technology in order to use and troubleshoot equipment and systems; use and maintain studio, camera, and related equipment; produce and broadcast live productions; use Office 365 (Outlook email, Excel, Word, Power Point, OneDrive, Microsoft Teams); perform simultaneous tasks without degradation in work integrity; and take initiative. Will be required to drive a cart and will require a valid Driver License. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Knowledge of production theory, principles, techniques, and equipment as they apply to multimedia. Knowledge of production principles and practices for instructional design and development. Research skills and broad knowledge of resources and techniques which communicate information through multimedia productions. Knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. Ability to understand operating procedures and underlying technology in order to use and troubleshoot equipment and systems. High-level writing and editing skills, including a strong foundation in grammar, ability to prepare written documentation, and to understand narration and continuity script writing. Solid photographic capabilities, as well as photographic processing and manipulation skills. Familiarity with Live captioning and video captioning in both English and Spanish. Ability to work with and train students involved in production projects. Experience working in an educational environment. Closing Date : Review of applications will begin on 11/29/2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
Description: Job No: 533446; 11/15/2023 Multimedia Production Specialist Media Production Specialist II Information Technology Services Salary Range : $3,761 - $6,803/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m., weekend and evening work may be required; non-exempt classification. Essential Functions : Under the general direction of the Senior Director, University IT Experience, the incumbent serves as the instructional technology Media Production Specialist II. This position performs a broad range of assignments and tasks related to small to medium-sized multimedia production projects. Incumbent's responsibilities include the areas of media design; planning, producing, pre-production, broadcasting live and virtual productions, filming, streaming/web media; and the production of instructional, promotional, and training materials. The incumbent serves as an associate producer and writes, directs, shoots, stages, arid edits multimedia productions. The incumbent works with the Multi-Media Production Specialist III to support all aspects of pre-production, production, and postproduction activities, including brainstorming multimedia ideas and themes, in addition to fulfilling faculty, staff, and University administrator's multimedia requests. Other responsibilities include: assists in preparing production schedules and technical requirements in the support of new and existing video broadcast and multimedia productions; produces multimedia productions in various formats including video, still image/ photography, animation, audio, and film; handles all aspects of video and audio production including setting up and cabling equipment and operating studio production video cameras, lights, green screens, Tricasters, and other relevant equipment and software; edits productions using Premier Pro, After Effects, Media Encoder, Photoshop, Audition, and other Adobe Creative Cloud software; verifies correct format files and media specifications for all productions in various forms of distribution; handles the conversion and reformatting of production video, multimedia, data, and files to formats necessary for wide-scale viewing and distribution; prepares periodic backups of all media files and supporting documents from personal workstations and stores the backups in a safe environment where they can be retrieved quickly in the event of computer loss, damage, or inaccessibility; monitoring, operating, and troubleshooting multimedia processes for live events, hybrid events, and webinars, including meetings, lectures, symposia, town halls, Commencement, and any other special events for the campus community; mixes live audio and performs post-production audio sweetening; creates graphics for video and event productions in several media formats; performs preventive maintenance and repair for production equipment; evaluate audio/video quality of various multimedia projects, products, and networked streaming media; maintains performance acceptability thresholds and builds upon technology advances and techniques to increase performance, tum-around times, quality, and product/ service features; collaborates with others to prepare scripts, storyboards, and technical requirements for video, multimedia, and broadcast productions utilizing information from content specialists through interviews, research, and discussions; develops functional and technical training materials; documents and tracks projects and client information; learns and develops methods to apply current broadcast and multimedia technology to the solution of editing and conversion by developing and implementing procedures to achieve the specified desired results; develops timely schedules, time frames, and estimates task due dates; participates in the change management process and ITS Help Desk escalations; participates in the ITS disaster recovery in the event of a catastrophic loss of campus systems; participates in the ITS business continuity effort during a catastrophic event; during live productions, coordinates redundancy in equipment, network, broadcast, and power to mitigate risks; maintains a backup of all media productions; works with the management and staff to monitor physical performance of streaming equipment and backups; maintains data access profiles to the video systems as specified by the data owner; maintains data access operator IDs; maintains adequate audit trail of operator ID activity, where necessary; implements new standards, guidelines, and procedures for equipment and computing security set forth by IT Security and Compliance; secures and maintains permission/ release forms for all media productions; works with Public Affairs and University Counsel to maintain image rights, copyrights, and media licensing; ensures that standards and procedures for achieving optimal equipment performance are enforced; recommends product upgrades, replacements, and special project items based on project needs and cost; maintains media request write-ups and charges; provides estimates for labor and materials per project; maintains records of the time spent on each project for chargebacks; reports reoccurring problems and events for repair; maintains the quality assurance review of development plans and completed productions to ensure instructional effectiveness, impact, and quality; maintain onsite equipment, supply, and workstation system updates; seeks training, workshop, and professional development opportunities for continued formal learning; reads journals, magazines, and websites to stay informed; exhibits a personal standard of excellence through an organized work area and actions; consults with faculty, staff, and administrators to develop media plans and priorities; provides information to clients on new emergent technologies and enhancements; provides quality customer service and professionalism to all- University departments on Cal State LA-related media, streaming, and special projects; coordinates activities with ITS and other organizational entities, and educates the campus community about multi-media services and equipment use. Required Qualifications & Experience : B.A. or B.S. in Instructional Communications Technology, TV /Film, Broadcast Engineering/Technology, or other related fields from an accredited four-year college/university. Three years of progressively responsible production experience performing design, analysis, development, implementation, integration, and maintenance of multimedia editing software, such as Adobe Creative Suite (Premier, After Effects, Media Encoder, Audition, Photoshop). Experience using a variety of instructional media equipment such as video and audio recorders/ players, duplicators, computers, projectors, monitors, DVD & CD recorders/players sound systems, microphones, lights, etc. Knowledge and experience utilizing digital broadcast production equipment, such as video production switchers (Tricaster or ATEM mini), virtual video control platforms (Open Broadcasting Software), professional ENG & studio video cameras, Teleprompters, microphones, studio lights, dimmers, and digital recorders. Thorough knowledge of production techniques and equipment. General knowledge of production principles and practices for instructional media. Knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. Knowledge of safety requirements including how to handle hazardous chemicals and materials. Knowledge of project management processes, tools, and techniques. Knowledge of copyright and public image laws and regulations. Detailed understanding of disaster recovery planning and execution. Advanced computer skills to operate digital production-related editing and duplication equipment. Good verbal communication skills. Strong interpersonal skills with the ability to work collaboratively with a broad variety of constituents on event planning and training. Understanding tasks required of specific projects and the ability to create, implement, and prioritize a project plan. Ability to: develop, create, stage, and/ or produce professional quality visuals and evaluate production effectiveness in meeting objectives; understand operating procedures and underlying technology in order to use and troubleshoot equipment and systems; use and maintain studio, camera, and related equipment; produce and broadcast live productions; use Office 365 (Outlook email, Excel, Word, Power Point, OneDrive, Microsoft Teams); perform simultaneous tasks without degradation in work integrity; and take initiative. Will be required to drive a cart and will require a valid Driver License. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Knowledge of production theory, principles, techniques, and equipment as they apply to multimedia. Knowledge of production principles and practices for instructional design and development. Research skills and broad knowledge of resources and techniques which communicate information through multimedia productions. Knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. Ability to understand operating procedures and underlying technology in order to use and troubleshoot equipment and systems. High-level writing and editing skills, including a strong foundation in grammar, ability to prepare written documentation, and to understand narration and continuity script writing. Solid photographic capabilities, as well as photographic processing and manipulation skills. Familiarity with Live captioning and video captioning in both English and Spanish. Ability to work with and train students involved in production projects. Experience working in an educational environment. Closing Date : Review of applications will begin on 11/29/2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
