8 jobs found

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the TPWD Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Patrick Butler, (512) 389-8983 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, 78744 GENERAL DESCRIPTION: Performs routine (journey-level) group customer service work in the Texas Parks and Wildlife Department (TPWD) Group Management section of the Customer Service Center. Work involves verbal and electronic customer contact, providing group use support, responding to public information inquiries, comments and special services. Public contact requires group agents to provide complete information on group planning, reservations, park access, and activities participation, including destination travel planning; user information; park rules and regulations interpretations; facility use availability; working with customer special needs, to develop destination travel plans; and identifying and anticipating customer needs. Other group services include: specialty reservations; activity participation; branded merchandise sales; and sales of Texas State Parks Passes, Gift Cards, and Off Highway Vehicle Decals. Collects and processes reservations, participation and merchandise payments, refunds, and administrative charges for facility transfers and cancellations. Work requires maintaining on-going communications with state park staff to provide updated information to visitors, and to internal contact center supervisory personnel, to ensure customer communications during contact transactions, to include interpreting and explaining rules, regulations, policies and procedures. Monitors group reservations and scheduled payments; documentation, in standard formats, stored in agency hardware drives and accessible to both contact center and park staff; and customer database content. Assists with correspondence for on- and off-site programs to create awareness and to promote State Parks, their use rules and procedures. Creates and maintains related activity logs and reconciliation reports; conducts and compiles researched information for public dissemination; creates and maintains detailed documents on parks and their environs; and maintains public information, performance files and reports on services. May work to promote state park information and services to the public at internal or external events. Works under moderate supervision with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience working in a high volume customer contact setting, reservations and/or call center, providing customer facility reservations service or other customer services in person and/or by phone; Experience operating a computer, working with word processing, spreadsheet and personal information management software; Experience in data entry; NOTE: Experience may have occurred concurrently. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license NOTE: Retention of position contingent upon obtaining and maintaining required license PREFERRED QUALIFICATIONS: Experience: Two years of experience working in a reservations and/or call center, providing customer facility reservations service or other customer services by phone; Experience in destination planning; Experience in sales and customer satisfaction; Experience with TxParks software or other Park Office Reservations Systems; Experience in contract writing; Experience working in the travel industry; Experience in group reservations, and/or group event planning and coordination; Demonstrated proficiency in letter composition and proper grammar, and Texas State Park terminology. Language: Bilingual in English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of clerical office practices and administrative procedures used in a Customer Contact Center or phone sales environment; Knowledge of phone etiquette, business, facility reservations and destinations terminology, spelling, grammar; Knowledge of basic mathematics; Knowledge of sales transaction record keeping and reporting procedures; Skill in providing quality customer service in a courteous and professional manner; Skill in using Automated Call Distribution telephone system; Skill in processing information and booking facility reservations and sales; Skill in the use of Internet, e-mail and voice mail systems for customer service activities; Skill in using MS Word, Excel and Outlook; Ability to communicate effectively with customers and staff; Ability to use all program software used in a customer contact center; Ability to attempt customer issues resolution within a given time frame with supervisory assistance; Ability to accurately follow instructions; Ability to multitask and to assimilate and interpret complex information, paying close attention to detail; Ability to adapt to change and to acclimate to new project development; Ability to field and investigate complaints in a calm and diplomatic manner; Ability to adhere to schedules and follow both written and verbal directions and procedures; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work efficiently in a dependable, organized and productive manner with frequent interruptions; Ability to listen, process information, and then follow through with appropriate action; Ability to work independently and to make decisions commensurate with the position; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays Required to work at off-site events which may require weekends; Required to work overtime as necessary; Required to work in a call center environment with varying noise levels and numerous distractions; Required to wear a telephone headset Required to operate a call center phone and use a computer the entire work day; Required to travel 5%; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Oct 4, 2023, 4:59:00 AM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Lisa Cantrell, (830) 232-6132 PHYSICAL WORK ADDRESS: TPWD Garner State Park, 234 RR 1050, Concan, TX 78838 GENERAL DESCRIPTION: Under the direction of the Office Manager, this position performs entry-level administrative support work including daily office operations at Garner State Park. Provides customer service, performs revenue collection, accounting, and permit sales and automated camper registration. Performs clerical tasks to include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Assistant Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year of experience in general clerical, cash handling or customer service work. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: One year of experience in clerical work such as accounting, typing, filing, record keeping, data entry. One year of experience in use of automation equipment or word processing and spreadsheet software. One year of experience in customer service. One year of experience working with the public and handling monies. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of clerical and office practices; Knowledge of telephone procedures and etiquette; Knowledge of basic mathematics; Knowledge of fiscal control policies; Knowledge of administrative procedures; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in using a personal computer and office equipment; Skill in using reservation/registration and internet programs; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to work with diverse constituencies and populations; Ability to respond to public inquiries in a timely manner; Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Must conform to TPWD work rules, safety program and dress and grooming standards; Non smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Oct 3, 2023, 11:59:00 PM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the TPWD Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Chadwick, (254) 853-2389 PHYSICAL WORK ADDRESS: TPWD Mother Neff State Park, 1921 Park Road 14, Moody, TX 76557 GENERAL DESCRIPTION: Under the direction of the Office Manager, this position performs entry-level customer service work including general clerical duties, front desk operations, revenue collection, license and permit sales, campsite registration and accounting for daily revenue and serves as the visitor's first point of contact for Mother Neff State Park. Provides quality customer service, answers telephones, and provides information and assistance. Prepares reports, correspondence and maintains files. Provides direction for park hourly/seasonal and volunteer staff. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Assists the Office Manager with the maintenance of an accurate inventory of concession items for retail sales and adequate supply of office supplies, brochures, forms, and other items for office use or public distribution. Assists with park store operations. Works under close supervision, with minimal latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: Three years experience in general clerical, cash handling or customer service. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. PREFERRED QUALIFICATIONS Experience: One year experience using PBS or other reservation system. One year experience completing inventories and maintaining retail stock. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of telephone procedures and etiquette; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high volume front desk; Skill in making independent, sound and timely decisions; Skill in using MS Word, Excel and Outlook; Skill in using standard office equipment; Skill in training others; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions; Ability to work with multiple tasks and changing priorities; Ability to communicate and interact effectively with members of the public; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to provide direction for Seasonal and Volunteer Staff; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Required to conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Sep 27, 2023, 11:59:00 PM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Rubio, (432) 426-3254 ext. 3173 PHYSICAL WORK ADDRESS: Indian Lodge, Hwy 118 North Park Road 3, Fort Davis, TX 79734 GENERAL DESCRIPTION: Under the supervision of the Office Manager, this position is responsible for performing general clerical duties for Indian Lodge State Park. Responsibilities include revenue collection and reconciliation, gift shop sales, stocking and inventory. Provides customer service and information to visitors and park guests. Conducts guest registrations, checks guests in and out of the Lodge. May be required to fill in on any shift for a 24 hour operation. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in general clerical, cash handling or customer service. Licensure: If driving is required, applicant must possess a valid State Texas driver's license. PREFERRED QUALIFICATIONS: Experience: One year experience in front desk reception. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of telephone procedure and etiquette; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in managing several projects simultaneously; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform general routine cleaning and light housekeeping duties; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to interpret rules and maintain visitor compliance with park rules and regulations; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public hotel-type facility; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays Required to work any shift within a 24-hour period if necessary; Required to respond to emergency and on-call situations; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristin Huston, (512) 389-8025 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, 78744 GENERAL DESCRIPTION: Under the direction of the Customer Service Center Manager, this position performs complex (journey-level) customer service work in the Texas Parks and Wildlife Department (TPWD) Customer Service Center dealing with park reservations. Work involves verbal and electronic customer contact, providing customer service support, as well as responding to various public complaints and inquiries for information and state services. Responsible for booking park reservations and modifications, and provides park information on park use, facilities, programs, and services. Conducts retail sales of State Park Passes, State Park Gift Cards, and branded merchandise sales and related services. Collects and processes reservation and merchandise payments, refunds, and assesses administrative penalty charges for facility transfers and cancelations. Work requires preparation, interpretation, and dissemination of information concerning agency programs, including boater, hunter, and fishing education and licensing requirements, as well as interpreting and explaining rules, regulations, policies, and procedures. Creates and maintains related activity logs, reconciliation reports, and conducts and compiles research information for public dissemination, and maintains public information, performance files, and reports on services. Work under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience working in a high-volume customer contact setting; Experience operating a computer, and working with word processing, spreadsheet, and personal information management software and entering computer data. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Two years experience working in a high-volume customer contact setting; Experience working in the TPWD Customer Service Center or TPWD Field Location; Experience working in sales and customer satisfaction. Language: Bilingual with English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of clerical office practices and administrative procedures used in a Customer Contact Center or phone sales environment; Knowledge of phone etiquette, business, facility reservations and destinations terminology, spelling, grammar and arithmetic; Knowledge of e-mail and voicemail programs; Knowledge of sales transaction recordkeeping and reporting procedures; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using a personal computer and office equipment; Skill in using a call center telephone system; Skill in processing information and booking facility reservations and sales; Skill in providing quality customer service in a courteous and professional manner; Ability to use all program software used in a customer contact center; Ability to attempt customer issues resolution within a given time frame; Ability to concentrate and stay focused while handing multiple projects in an open office environment with frequent interruptions; Ability to adhere to schedules and follow both written and verbal directions and procedures; Ability to work efficiently in a dependable, organized and productive manner with interruptions; Ability to respond to public inquiries in a timely manner; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to wear a telephone headset, operate a call center phone set, and use a computer the entire work day; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to work overtime, as necessary; Required to adjust to changing schedules; Required to work at off-site events which may require weekends; Required to conform to TPWD dress and grooming standards, work rules, and safety standards; Required to work in a call center environment with varying noise volume levels and numerous distractions; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Oct 3, 2023, 11:59:00 PM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Rubio, (432) 426-3254 ext. 3173 PHYSICAL WORK ADDRESS: Indian Lodge, Hwy 118 North Park Road 3, Fort Davis, TX 79734 GENERAL DESCRIPTION: NOTE: Position may fluctuate between full-time/part-time hours based on operational needs. Under the direction of the Office Manager, this position is responsible for daily reconciliation and audits of revenue collection and procedures for Indian Lodge and Black Bear Restaurant. Responsible for gift shop sales, stocking and inventory. Provides information to visitors and guests, takes reservations and checks guests in and out of Lodge. Performs light housekeeping duties and helps ensure areas around the Lodge and grounds are secure. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year general clerical, customer service, front desk reception or cash handling experience. Licensure: If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of basic mathematics; Knowledge of generally accepted accounting principles and procedures affecting the maintenance of accounting records and automated accounting systems; Skill in using MS Word, Excel and Outlook; Skill in using standard office equipment; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to interpret and maintain visitor compliance with park rules and regulations in a courteous and professional manner; Ability to provide assistance during emergency situations in a calm and professional manner; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to perform cleaning and light housekeeping duties; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public hotel-type facility; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to work any shift within a 24-hour period if necessary; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Katherine Wolf, (903) 645-2921 PHYSICAL WORK ADDRESS: TPWD Daingerfield State Park, 455 Park Road 17, Daingerfield, Texas 75638 GENERAL DESCRIPTION: Under the direction of the Office Manager/Team Leader, this position performs entry-level customer service work and is responsible for performing general clerical duties and providing customer service and information to the public for Daingerfield State Park. Duties include, assisting with the daily operations of revenue collection and accounting, automated registration, and reservation of visitors and answering telephones. Prepares correspondence and reports. Performs general cleaning of park headquarters and park store. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in areas such as general clerical, cash handling, or customer service. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic math calculations; Knowledge of accounting/accountability of revenue collection; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in basic report writing for completing various daily and weekly reports; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to handle multiple tasks effectively; Ability to perform general routine office cleaning; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to prepare and maintain detailed records, files, and reports; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in all State building and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Oct 6, 2023, 9:59:00 PM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Accounting Technician I-II Army 36B, 89A, 92A, 890A, 920A Accounting Technician I-II Navy LS, LSS, PS, 741X, 751X Accounting Technician I-II Coast Guard SK Accounting Technician I-II Marine Corps 3432, 3451 Accounting Technician I-II Air Force 6F0X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Rubio, (432) 426-3254 ext. 3173 PHYSICAL WORK ADDRESS: Indian Lodge, Hwy 118 North Park Road 3, Fort Davis, TX 79734 GENERAL DESCRIPTION: Under the direction of the Office Manager, the Night Auditor/Front Desk Representative is responsible for routine (journey-level) technical accounting support work including daily reconciliation and audits of revenue collection and procedures for Indian Lodge and Black Bear Restaurant. Responsible for gift shop sales, stocking and inventory. Provides information to visitors and guests, takes reservations and checks guests in and out of Lodge. Performs light housekeeping duties and helps ensure areas around the Lodge and grounds are secure. Works under moderate supervision, with limited latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year general clerical, customer service, front desk reception or cash handling experience. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of basic mathematics; Knowledge of generally accepted accounting principles and procedures affecting the maintenance of accounting records and automated accounting systems; Skill in using standard office equipment; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to interpret and maintain visitor compliance with park rules and regulations in a courteous and professional manner; Ability to provide assistance during emergency situations in a calm and professional manner; Ability to accurately handle cash transactions and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to perform cleaning and light housekeeping duties; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public hotel-type facility; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work any shift within a 24-hour period if necessary; Required to respond to emergency situations and on-call situations; Must conform to TPWD work rules, safety procedures, and dress and grooming standards; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing