Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants This Manager-level position will oversee revenue application functions for City of Austin Utilities, including payment processing and implementation and management of multiple payment channels. The position is responsible for providing operational oversight, strategic leadership, development and leadership of people, and program implementations tied to improved customer experience and timely/accurate payment postings for $2 billion in annual billed revenue. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range Commensurate Hours Monday - Friday 5:30 a.m. - 2:30 p.m. Job Close Date 08/19/2024 Type of Posting Departmental Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr, Austin TX Preferred Qualifications Demonstrated skill and experience with financial management including remittance processing, account reconciliation, and financial controls Demonstrated leadership experience including establishing strategic direction for a work team, resource planning, change management, and managing tactical execution Experience managing multi-million dollar contracts including vendor performance management and quality assurance Experience managing multiple payment channels or omni-channel payment processing Experience with utility billing systems or other customer billing systems Experience overseeing high-visibility, cross-functional projects Demonstrated skill and experience with data analytics including research, compilation, analysis, and reporting of complex data Demonstrated skill and experience with presenting technical information to non-technical audiences Advanced business writing skills and ability to develop professional correspondence, presentations and reports Intermediate proficiency with Microsoft Excel Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Ensures 24/7 management operations for AE Customers Account functions to meet financial and business operations and standards. Develops performance measures, evaluates performance, and recommends appropriate actions to correct performance deficiencies. Prioritizes operations scheduling. Provides recommendations for the development, implementation, and evaluation of programs and activities related to the operation of the AE Customer Account areas. Reviews, analyzes, and implements process improvement techniques to enhance AE’s service to its customers. Evaluates and provides recommendations regarding new technology and methods for possible utilization in AE’s customer service and account management functions. Provides necessary information to support customer service resolution of customer account escalations. Manages activities including the development, monitoring, and tracking of departmental budget expenditures. Prioritizes projects and work activities. Coordinates division/section activities with other departments. Analyzes customer survey, benchmarking, and quality assurance data. Provides recommendations in the development and revision of policies, procedures, and strategic goals and objectives. Represents department at meetings with State agencies, government officials, vendors, and other City departments or the public. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Payment Processing, Cash Handling, Credit and Collections, Billing or Customer Account Management operations, techniques, and processes. Knowledge of automated information and internal control systems. Knowledge of utility billing practices, utility industry and business operations. Knowledge of applicable processes, techniques, and methods. Knowledge of accounting, bookkeeping, and budget procedures. Knowledge of supervisory and management techniques and principles. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in oral and written communication. Skill in identifying and assessing potential process improvements. Ability to establish and maintain professional relationships with internal and external customers. Ability to resolve complex problems or situations. Ability to compile division reports. Ability to understand and explain industry trends, processes, and procedures. Ability to manage multiple programs, projects, and tasks. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * This position is categorized as "Essential Personnel". Essential Personnel are considered critical positions and may be required to work during emergencies outside of or in addition to the normal schedule. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by the needs of the business? Yes No * Describe your experience with financial management including remittance processing, account reconciliation, and financial controls. (Open Ended Question) * Are you a current Austin Energy employee? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Describe your experience performing the full range of supervisory responsibilities in a related field including selection, training, evaluation, counseling, and recommendation for dismissal. (Open Ended Question) * Describe your leadership experience including establishing strategic direction for a work team, resource planning, change management, and managing tactical execution. (Open Ended Question) * Describe your experience managing multi-million dollar contracts including vendor performance management and quality assurance, and working cross-functionally with various stakeholders. (Open Ended Question) * Describe your experience managing multiple payment channels or omni-channel payment processing. (Open Ended Question) * Describe your experience with utility billing systems or other customer billing systems. (Open Ended Question) * Describe your experience overseeing high-visibility, cross-functional projects. (Open Ended Question) * Describe your experience with data analytics including research, compilation, analysis, and reporting of complex data. (Open Ended Question) * Describe your experience with presenting technical information to non-technical audiences. (Open Ended Question) * Please describe your experience in business writing and developing professional correspondence, presentations and reports. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience with Microsoft Excel Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Nubers Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Jul 19, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants This Manager-level position will oversee revenue application functions for City of Austin Utilities, including payment processing and implementation and management of multiple payment channels. The position is responsible for providing operational oversight, strategic leadership, development and leadership of people, and program implementations tied to improved customer experience and timely/accurate payment postings for $2 billion in annual billed revenue. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range Commensurate Hours Monday - Friday 5:30 a.m. - 2:30 p.m. Job Close Date 08/19/2024 Type of Posting Departmental Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr, Austin TX Preferred Qualifications Demonstrated skill and experience with financial management including remittance processing, account reconciliation, and financial controls Demonstrated leadership experience including establishing strategic direction for a work team, resource planning, change management, and managing tactical execution Experience managing multi-million dollar contracts including vendor performance management and quality assurance Experience managing multiple payment channels or omni-channel payment processing Experience with utility billing systems or other customer billing systems Experience overseeing high-visibility, cross-functional projects Demonstrated skill and experience with data analytics including research, compilation, analysis, and reporting of complex data Demonstrated skill and experience with presenting technical information to non-technical audiences Advanced business writing skills and ability to develop professional correspondence, presentations and reports Intermediate proficiency with Microsoft Excel Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Ensures 24/7 management operations for AE Customers Account functions to meet financial and business operations and standards. Develops performance measures, evaluates performance, and recommends appropriate actions to correct performance deficiencies. Prioritizes operations scheduling. Provides recommendations for the development, implementation, and evaluation of programs and activities related to the operation of the AE Customer Account areas. Reviews, analyzes, and implements process improvement techniques to enhance AE’s service to its customers. Evaluates and provides recommendations regarding new technology and methods for possible utilization in AE’s customer service and account management functions. Provides necessary information to support customer service resolution of customer account escalations. Manages activities including the development, monitoring, and tracking of departmental budget expenditures. Prioritizes projects and work activities. Coordinates division/section activities with other departments. Analyzes customer survey, benchmarking, and quality assurance data. Provides recommendations in the development and revision of policies, procedures, and strategic goals and objectives. Represents department at meetings with State agencies, government officials, vendors, and other City departments or the public. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Payment Processing, Cash Handling, Credit and Collections, Billing or Customer Account Management operations, techniques, and processes. Knowledge of automated information and internal control systems. Knowledge of utility billing practices, utility industry and business operations. Knowledge of applicable processes, techniques, and methods. Knowledge of accounting, bookkeeping, and budget procedures. Knowledge of supervisory and management techniques and principles. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in oral and written communication. Skill in identifying and assessing potential process improvements. Ability to establish and maintain professional relationships with internal and external customers. Ability to resolve complex problems or situations. Ability to compile division reports. Ability to understand and explain industry trends, processes, and procedures. Ability to manage multiple programs, projects, and tasks. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * This position is categorized as "Essential Personnel". Essential Personnel are considered critical positions and may be required to work during emergencies outside of or in addition to the normal schedule. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by the needs of the business? Yes No * Describe your experience with financial management including remittance processing, account reconciliation, and financial controls. (Open Ended Question) * Are you a current Austin Energy employee? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Describe your experience performing the full range of supervisory responsibilities in a related field including selection, training, evaluation, counseling, and recommendation for dismissal. (Open Ended Question) * Describe your leadership experience including establishing strategic direction for a work team, resource planning, change management, and managing tactical execution. (Open Ended Question) * Describe your experience managing multi-million dollar contracts including vendor performance management and quality assurance, and working cross-functionally with various stakeholders. (Open Ended Question) * Describe your experience managing multiple payment channels or omni-channel payment processing. (Open Ended Question) * Describe your experience with utility billing systems or other customer billing systems. (Open Ended Question) * Describe your experience overseeing high-visibility, cross-functional projects. (Open Ended Question) * Describe your experience with data analytics including research, compilation, analysis, and reporting of complex data. (Open Ended Question) * Describe your experience with presenting technical information to non-technical audiences. (Open Ended Question) * Please describe your experience in business writing and developing professional correspondence, presentations and reports. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience with Microsoft Excel Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Nubers Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
City of Tacoma, WA
Tacoma, Washington, United States
Position Description The first review of applications will take place on August 7, 2024. Do you thrive in a fast-paced environment where innovation meets exceptional customer service? Tacoma Public Utilities is seeking a dynamic and committed leader to join our team as the Customer Service Assistant Division Manager! In this position, you'll play a pivotal role in shaping the customer experience for over 180,000 customers across multiple channels and ensuring the safe and secure collection of over $250+ million i n payments annually. Overseeing 7 direct reports, you will work closely with the teams to support customers in all aspects from billing, to payment, to collections and bankruptcy. Here's why you'll love this role: Make a real impact: Lead a team of 70 dedicated professionals, ensuring exceptional service for phone calls, lobby visits, and email communications. Be an innovative leader: Drive strategic initiatives, foster a culture of continuous improvement, and champion technology projects that enhance the customer experience. Develop your team: Empower and mentor your staff, fostering a growth mindset and creating a rewarding work environment. Be a champion for customer satisfaction: Ensure clear communication and consistent service delivery, exceeding customer expectations at every touchpoint. Build strong relationships: Collaborate effectively with staff, stakeholders, and labor management to achieve shared goals. The Ideal Candidate: Proven track record of success in high-volume customer service environments Exceptional leadership, coaching, and mentoring skills Experience supervising and working in a highly union represented environment Ability to manage complex situations and de-escalate issues professionally Available 24/7 for emergency operations related to service outages Responsibilities Include: Oversee the development of performance metrics and current and/or potential policies, practices, and regulations to determine effectiveness Ensure compliance of policies, practices and regulations Collaborate with various city departments including City Treasurer’s Office and Legal to ensure that all regulations are met, and any payment issues are resolved Partner with Utility Technology Services to implement new technology and improve operations through changes to existing technology Resolve escalated issues presented by staff, Executive or Council offices, or through direct customer communication, including, issues which may involve exceptions to policies or procedures Assume responsibility for budget and tracking expenses; analyze and manage cost/benefits and operational strategy assessments Qualifications Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 6 years of progressively responsible customer service experience including 1 year prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications: 5+ years managing a high volume, complex, multi-channel contact center Experience with change management and implementing new technology applications Experience supervising or leading teams within a utility or public sector agency in a unionized environment Knowledge of complex billing, collections and bankruptcy Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 8/21/2024 5:00 PM Pacific
Jul 25, 2024
Full Time
Position Description The first review of applications will take place on August 7, 2024. Do you thrive in a fast-paced environment where innovation meets exceptional customer service? Tacoma Public Utilities is seeking a dynamic and committed leader to join our team as the Customer Service Assistant Division Manager! In this position, you'll play a pivotal role in shaping the customer experience for over 180,000 customers across multiple channels and ensuring the safe and secure collection of over $250+ million i n payments annually. Overseeing 7 direct reports, you will work closely with the teams to support customers in all aspects from billing, to payment, to collections and bankruptcy. Here's why you'll love this role: Make a real impact: Lead a team of 70 dedicated professionals, ensuring exceptional service for phone calls, lobby visits, and email communications. Be an innovative leader: Drive strategic initiatives, foster a culture of continuous improvement, and champion technology projects that enhance the customer experience. Develop your team: Empower and mentor your staff, fostering a growth mindset and creating a rewarding work environment. Be a champion for customer satisfaction: Ensure clear communication and consistent service delivery, exceeding customer expectations at every touchpoint. Build strong relationships: Collaborate effectively with staff, stakeholders, and labor management to achieve shared goals. The Ideal Candidate: Proven track record of success in high-volume customer service environments Exceptional leadership, coaching, and mentoring skills Experience supervising and working in a highly union represented environment Ability to manage complex situations and de-escalate issues professionally Available 24/7 for emergency operations related to service outages Responsibilities Include: Oversee the development of performance metrics and current and/or potential policies, practices, and regulations to determine effectiveness Ensure compliance of policies, practices and regulations Collaborate with various city departments including City Treasurer’s Office and Legal to ensure that all regulations are met, and any payment issues are resolved Partner with Utility Technology Services to implement new technology and improve operations through changes to existing technology Resolve escalated issues presented by staff, Executive or Council offices, or through direct customer communication, including, issues which may involve exceptions to policies or procedures Assume responsibility for budget and tracking expenses; analyze and manage cost/benefits and operational strategy assessments Qualifications Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 6 years of progressively responsible customer service experience including 1 year prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications: 5+ years managing a high volume, complex, multi-channel contact center Experience with change management and implementing new technology applications Experience supervising or leading teams within a utility or public sector agency in a unionized environment Knowledge of complex billing, collections and bankruptcy Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 8/21/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department Silicon Valley Power (SVP) is a not-for-profit electric municipal utility of Santa Clara, CA, serving residents and businesses for over 120 years. SVP provides power to nearly 55,000 customers, at rates 25 to 48 percent below neighboring communities. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significant lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. In 2017, Silicon Valley Power also achieved 36% renewable and 72% HGH free energy and, since January 2018, Silicon Valley Power has been delivering GHG-free energy to all residential customers. All this was accomplished while maintaining the lowest electricity rates in Santa Clara County. The Position Silicon Valley Power (SVP) is seeking a dynamic, engaging, and highly qualified professional for one (1) management position of Principal Electric Utility Engineer in our Utility Operations Division. The position in Utility Operations will be responsible for managing and performing work related to Protection Engineering, Communications Engineering, and Operations Support Engineering (Fault and Outage analysis) along with supporting operations, maintenance and regulatory compliance of electric utility transmission, distribution and generation facilities. This position manages the team responsible for Communications Engineering, Protection Engineering and Operations Support Engineering. A successful candidate will have at least five years of experience related to the electric utility engineering field and be able to demonstrate the ability to work well with management, industry professionals, administrative support, and our customers. This is an exciting opportunity to lead positive change for our residents of the City of Santa Clara As a member of the City's unclassified service, this is an "at-will" position, and the incumbent serves at the discretion of the City Manager. An incumbent in this classification demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to participate. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Duties include, but are not limited to the following: Under general direction: Plan, develop, coordinate, perform, and direct activities of assigned work area relating to planning, engineering, design construction, operations, maintenance and regulatory compliance of electric utility transmission, distribution and generation facilities Provide recommendations on a broad spectrum of related issues Manage assigned staff, provide technical instructions and assistance as necessary Develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws May be responsible for directing the activities of consultants and contractors Act as a mentor to staff and provide them with leadership, training, direction and support Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects Represent the City at industry meetings, management groups, professional organizations, and other meetings Make periodic and special reports, which describe the current activities and prepare reports, including findings and recommendations, as required Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements Conduct evaluation of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers Confer with and assist in the development of long-range plans, goals and objectives, and budgets Manage, schedule and evaluate the work assigned staff, and develop processes designed to support a continuous learning environment Analyze assigned work area to determine the most efficient and effective assignment of staff Make specialized technical studies and/or investigations Prepare complete and comprehensive oral and written reports and make recommendations on engineering and related issues Prepare the budget, recommend allocation funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services Administer and assist in the staffing, administrative and financial matters of the department May act as the Assistant Director of Electric Utility in his/her absence Perform other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE : Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in electrical, mechanical, civil or other related field of engineering Five (5) years of increasingly responsible experience in electric utility engineering work Candidates from a non-accredited college or university must demonstrate educational equivalency by registration as a professional electrical, mechanical or civil engineer in the State of California Possible Substitutions : A Master's Degree in electrical, mechanical or civil engineering, or business or public administration from an accredited college may be substituted for one year of experience REGISTRATION : Possession of a certificate of registration as a Professional Engineer in the State of California is required LICENSE(S) : Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment OTHER REQUIREMENTS : Must be able to perform all of the essential functions of the job assignment May be required to work unusual hours in emergency situations Required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State, and /or industry security requirements CONFLICT OF INTEREST : Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. The City will not sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology Principles of engineering economics, statistical analysis and forecasting Principles of management, supervision, personnel administration, training and performance evaluation Principles of organization and management, effective leadership and municipal budgeting and administration Regulatory laws, standards and requirements including FERC/NERC Reliability Standards Research methods and statistical analysis Problem solving and conflict resolution practices and techniques Complex spreadsheets and database applications Preparation and administration of contracts and fiscal planning Project and workload planning Environmental and safety practices, procedures and standards Ability to: Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action Effectively negotiate contracts and customer business relations Manage contractor activities Manage project development and operations management Identify, research and gather relevant information from a variety of sources Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues Anticipate potential problems, develop contingency plans when needed and solve concurrent problems Provide leadership and management through coaching, empowering and facilitating employees working in a team environment Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role and job expectations Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role and job expectations Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City's Code of Ethics and Values Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff Work effectively as a member of the department's management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients Plan, organize, direct, and coordinate organization activities and effectively manage the assigned work Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines Communicate logically and clearly, both orally and in writing Follow oral and written instructions Understand and carry out highly complex technical tasks Use computer applications to prepare memos and procedural documentation Create, manage and maintain complex filing and record systems Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on December 8, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The Department Silicon Valley Power (SVP) is a not-for-profit electric municipal utility of Santa Clara, CA, serving residents and businesses for over 120 years. SVP provides power to nearly 55,000 customers, at rates 25 to 48 percent below neighboring communities. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significant lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. In 2017, Silicon Valley Power also achieved 36% renewable and 72% HGH free energy and, since January 2018, Silicon Valley Power has been delivering GHG-free energy to all residential customers. All this was accomplished while maintaining the lowest electricity rates in Santa Clara County. The Position Silicon Valley Power (SVP) is seeking a dynamic, engaging, and highly qualified professional for one (1) management position of Principal Electric Utility Engineer in our Utility Operations Division. The position in Utility Operations will be responsible for managing and performing work related to Protection Engineering, Communications Engineering, and Operations Support Engineering (Fault and Outage analysis) along with supporting operations, maintenance and regulatory compliance of electric utility transmission, distribution and generation facilities. This position manages the team responsible for Communications Engineering, Protection Engineering and Operations Support Engineering. A successful candidate will have at least five years of experience related to the electric utility engineering field and be able to demonstrate the ability to work well with management, industry professionals, administrative support, and our customers. This is an exciting opportunity to lead positive change for our residents of the City of Santa Clara As a member of the City's unclassified service, this is an "at-will" position, and the incumbent serves at the discretion of the City Manager. An incumbent in this classification demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to participate. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Duties include, but are not limited to the following: Under general direction: Plan, develop, coordinate, perform, and direct activities of assigned work area relating to planning, engineering, design construction, operations, maintenance and regulatory compliance of electric utility transmission, distribution and generation facilities Provide recommendations on a broad spectrum of related issues Manage assigned staff, provide technical instructions and assistance as necessary Develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws May be responsible for directing the activities of consultants and contractors Act as a mentor to staff and provide them with leadership, training, direction and support Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects Represent the City at industry meetings, management groups, professional organizations, and other meetings Make periodic and special reports, which describe the current activities and prepare reports, including findings and recommendations, as required Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements Conduct evaluation of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers Confer with and assist in the development of long-range plans, goals and objectives, and budgets Manage, schedule and evaluate the work assigned staff, and develop processes designed to support a continuous learning environment Analyze assigned work area to determine the most efficient and effective assignment of staff Make specialized technical studies and/or investigations Prepare complete and comprehensive oral and written reports and make recommendations on engineering and related issues Prepare the budget, recommend allocation funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services Administer and assist in the staffing, administrative and financial matters of the department May act as the Assistant Director of Electric Utility in his/her absence Perform other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE : Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in electrical, mechanical, civil or other related field of engineering Five (5) years of increasingly responsible experience in electric utility engineering work Candidates from a non-accredited college or university must demonstrate educational equivalency by registration as a professional electrical, mechanical or civil engineer in the State of California Possible Substitutions : A Master's Degree in electrical, mechanical or civil engineering, or business or public administration from an accredited college may be substituted for one year of experience REGISTRATION : Possession of a certificate of registration as a Professional Engineer in the State of California is required LICENSE(S) : Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment OTHER REQUIREMENTS : Must be able to perform all of the essential functions of the job assignment May be required to work unusual hours in emergency situations Required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State, and /or industry security requirements CONFLICT OF INTEREST : Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. The City will not sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology Principles of engineering economics, statistical analysis and forecasting Principles of management, supervision, personnel administration, training and performance evaluation Principles of organization and management, effective leadership and municipal budgeting and administration Regulatory laws, standards and requirements including FERC/NERC Reliability Standards Research methods and statistical analysis Problem solving and conflict resolution practices and techniques Complex spreadsheets and database applications Preparation and administration of contracts and fiscal planning Project and workload planning Environmental and safety practices, procedures and standards Ability to: Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action Effectively negotiate contracts and customer business relations Manage contractor activities Manage project development and operations management Identify, research and gather relevant information from a variety of sources Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues Anticipate potential problems, develop contingency plans when needed and solve concurrent problems Provide leadership and management through coaching, empowering and facilitating employees working in a team environment Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role and job expectations Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role and job expectations Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City's Code of Ethics and Values Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff Work effectively as a member of the department's management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients Plan, organize, direct, and coordinate organization activities and effectively manage the assigned work Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines Communicate logically and clearly, both orally and in writing Follow oral and written instructions Understand and carry out highly complex technical tasks Use computer applications to prepare memos and procedural documentation Create, manage and maintain complex filing and record systems Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on December 8, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, June 7, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, June 7, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T HE OPPORTUNITY Discover the vibrant City of Long Beach, where endless opportunities meet a dynamic coastal lifestyle. Long Beach Utilities offers a rewarding career in a city known for its rich cultural diversity, thriving arts scene, and beautiful beaches. Join a forward-thinking team dedicated to sustainability and innovation while enjoying the perfect balance of work and play. Make Long Beach your new home and be part of a community that values progress, inclusivity, and a high quality of life. Long Beach Utilities presents an excellent career opportunity to join a progressive organization dedicated to providing the highest quality of service to water, natural gas and sewer customers in Long Beach. Ideal candidates must have a proven track record of proactive, participative management experience and possess excellent interpersonal, problem solving, communication, leadership, and financial management skills. The General Manager is responsible for all functions of the Water, Natural Gas and Sewer Utilities. The General Manager will direct a staff of approximately 500 full-time employees led by an executive leadership team that includes three Assistant General Managers. The Board of Utilities Commissioners recently adopted a $378 million budget for FY25 to fund the Long Beach Utilities Department. The budget encompasses a $180 million Water Fund, a $165 million Gas Fund, and a $33 million Sewer Fund supporting infrastructure, maintenance and services from October 1, 2024 through September 30, 2025. LONG BEACH UTILITIES Long Beach Utilities provides three primary utility services to nearly 500,000 residents and businesses, including: a) the unfailing delivery of high quality, delicious drinking water, b) the safe delivery of natural gas throughout Long Beach (as well as the City of Signal Hill), and c) reliable sewer services. The City has successfully provided these three utility services to the community for over 100 years. These utility services are provided via a vast network of approximately 5,000 miles of underground pipeline. These services are provided 24/7 due to the dedicated professional employees who handle pipeline maintenance and construction, field operations, customer service, engineering, water quality testing, water treatment, sewer inspection, accounting, call center activities, utility billing, meter reading, emergency response, and many other services. In November 2022, the voters of Long Beach approved a change to the City’s charter to create the Public Utilities Department, consolidating the City’s water, natural gas, and sewer services into one department. This consolidation improved utility customer service, reduced impacts to streets through better coordination of pipeline repairs and achieves cost savings through economies of scale and efficiencies. Oversight of the City’s water, natural gas, and sewer operations is provided by the independent Board of Utilities Commissioners and managed by the General Manager who reports directly to the Board. Prior to the charter change, water and sewer utilities were provided by the Long Beach Water Department and natural gas services by the Long Beach Department of Energy Resources, formerly the Long Beach Gas Department. EXAMPLES OF DUTIES THE POSITION Under general guidance from the Board of Utilities Commissioners, the General Manager provides leadership in the implementation of Board policies and the development of strategies, business plans, budgets, programs, procedures, long-range plans and administrative and personnel management for the Long Beach Utilities Department. Specific responsibilities include: • Plans and evaluates executive staff performance, provides leadership and collaborates with the City executive team; establishes programs, services, and rates that best meet the needs of the Department’s customers; • Represents the Department before external organizations, including other governmental and regulatory agencies, private entities, professional and community organizations, the media, and the general public; • Oversees a variety of complex managerial and technical matters involving water and natural gas procurement and distribution, sewer operations, water, natural gas and sewer regulatory compliance, water treatment, water production, and development of new water supplies; • Directs the preparation of a wide variety of special studies, projects and reports, including working with and directing staff in collecting and researching information to identify and resolve operational and administrative problems, issues, and challenges. Specific Duties include but not limited to: • Directs the development and implementation of organizational goals, visions, policies, and procedures for the Long Beach Utilities Department; establishes a strategic plan for the Department and continues to develop innovative programs to address the long-term water supply of the city, natural gas needs, reliable sewer operations, increase conservation efforts. • Communicates clearly and concisely the Department’s vision to the community (i.e., community outreach, rate studies, new legislation). • Acts as the principal advisor to the Board, keeping the commissioners informed in a timely and transparent manner; educates and guides the commissioners on technical matters, personnel decisions, and regional activities. • Represents the Department locally and regionally while being visible and active to protect the city’s best interests; navigates through the political environment in a professional, inclusive and sophisticated way. • Works closely with the Mayor and City Council, the City Manager and executive team, external agencies, and other important stakeholders; maintains strong relationships with City Hall. • Establishes overall priorities, allocates resources; directs implementation of bureau work plans; monitors and evaluates work methods and procedures. • Builds a long-term workforce by continuing to develop managers at every level; reviews staffing structure and reorganizes roles and responsibilities as needed. • Selects, trains, motivates and evaluates assigned personnel confers with employees to correct deficiencies; implement discipline and termination procedures. • Actively participates in a variety of Board and Committee meetings; approves, finalizes and presents staff reports and other necessary correspondence. • Explains, justifies, and supports bureau programs, policies, and activities; negotiates and resolves controversial issues; investigates and responds to difficult and sensitive citizen inquiries and complaints. • Identifies opportunities for improving service delivery methods and procedures, directs, plans, organizes, controls, integrates, and evaluates work plans of all departments to ensure administrative operations and services comply with the policies and strategic direction set by the Board of Utility Commissioners and all applicable laws and regulations. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, civil engineering or related field. A master’s degree is desirable. Ten years of progressively responsible experience in executive level public management. Experience reporting to a Board or Council is strongly desired. THE IDEAL CANDIDATE Long Beach Utilities is seeking a General Manager who is a servant leader that will preserve and continue to build upon the legacy of excellence that currently exists in the organization. Long Beach Utilities seeks a leader with significant and relevant experience managing a water, sewer and/or natural gas agency with similar scope and complexities. The ideal candidate will have a verifiable and highly successful career with a record of demonstrated leadership in guiding an organization that embraces best practices while providing a constructive culture to deliver its mission effectively and efficiently. The successful candidate will be a confident, creative, and innovative leader who is comfortable operating in a robust and dynamic environment with a keen customer service focus and commitment to safety. The next General Manager must have a proven ability to instill a culture of change that maximizes both staff and advanced technology resources. Candidates must have a proven track record of achieving goals and be comfortable in an active labor environment and have knowledge of complex utility issues in California, ideally. In summary, Long Beach Utilities is seeking a highly qualified and experienced General Manager who incorporates a professional, open, and friendly approach to the overall operations. The General Manager must be a credible leader willing to deal with a vast array of issues in a multi-faceted organization while maintaining a fair and impartial approach to all communication with staff and the Board of Directors is paramount. SELECTION PROCEDURE APPLICATION PROCESS This is a confidential process and will be handled accordingly. Interested candidates should apply immediately. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. This recruitment may close at any time once a strong pool of candidates is received. To be considered, candidates must submit a compelling cover letter and comprehensive resume, via email to gm.longbeach@thehawkinscompany.com by the first review date of August 16, 2024. For additional information or questions, please contact Ms. Yonnine Hawkins Garr at 323-252-1655, yonnine@ thehawkinscompany.com or Will Hawkins at 310-703- 4474, will@thehawkinscompany.com, or Todd Hawkins at 213-300-9342, todd@thehawkinscompany.com . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-2330. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 8/16/2024 5:00 PM Pacific
Jul 26, 2024
Full Time
DESCRIPTION T HE OPPORTUNITY Discover the vibrant City of Long Beach, where endless opportunities meet a dynamic coastal lifestyle. Long Beach Utilities offers a rewarding career in a city known for its rich cultural diversity, thriving arts scene, and beautiful beaches. Join a forward-thinking team dedicated to sustainability and innovation while enjoying the perfect balance of work and play. Make Long Beach your new home and be part of a community that values progress, inclusivity, and a high quality of life. Long Beach Utilities presents an excellent career opportunity to join a progressive organization dedicated to providing the highest quality of service to water, natural gas and sewer customers in Long Beach. Ideal candidates must have a proven track record of proactive, participative management experience and possess excellent interpersonal, problem solving, communication, leadership, and financial management skills. The General Manager is responsible for all functions of the Water, Natural Gas and Sewer Utilities. The General Manager will direct a staff of approximately 500 full-time employees led by an executive leadership team that includes three Assistant General Managers. The Board of Utilities Commissioners recently adopted a $378 million budget for FY25 to fund the Long Beach Utilities Department. The budget encompasses a $180 million Water Fund, a $165 million Gas Fund, and a $33 million Sewer Fund supporting infrastructure, maintenance and services from October 1, 2024 through September 30, 2025. LONG BEACH UTILITIES Long Beach Utilities provides three primary utility services to nearly 500,000 residents and businesses, including: a) the unfailing delivery of high quality, delicious drinking water, b) the safe delivery of natural gas throughout Long Beach (as well as the City of Signal Hill), and c) reliable sewer services. The City has successfully provided these three utility services to the community for over 100 years. These utility services are provided via a vast network of approximately 5,000 miles of underground pipeline. These services are provided 24/7 due to the dedicated professional employees who handle pipeline maintenance and construction, field operations, customer service, engineering, water quality testing, water treatment, sewer inspection, accounting, call center activities, utility billing, meter reading, emergency response, and many other services. In November 2022, the voters of Long Beach approved a change to the City’s charter to create the Public Utilities Department, consolidating the City’s water, natural gas, and sewer services into one department. This consolidation improved utility customer service, reduced impacts to streets through better coordination of pipeline repairs and achieves cost savings through economies of scale and efficiencies. Oversight of the City’s water, natural gas, and sewer operations is provided by the independent Board of Utilities Commissioners and managed by the General Manager who reports directly to the Board. Prior to the charter change, water and sewer utilities were provided by the Long Beach Water Department and natural gas services by the Long Beach Department of Energy Resources, formerly the Long Beach Gas Department. EXAMPLES OF DUTIES THE POSITION Under general guidance from the Board of Utilities Commissioners, the General Manager provides leadership in the implementation of Board policies and the development of strategies, business plans, budgets, programs, procedures, long-range plans and administrative and personnel management for the Long Beach Utilities Department. Specific responsibilities include: • Plans and evaluates executive staff performance, provides leadership and collaborates with the City executive team; establishes programs, services, and rates that best meet the needs of the Department’s customers; • Represents the Department before external organizations, including other governmental and regulatory agencies, private entities, professional and community organizations, the media, and the general public; • Oversees a variety of complex managerial and technical matters involving water and natural gas procurement and distribution, sewer operations, water, natural gas and sewer regulatory compliance, water treatment, water production, and development of new water supplies; • Directs the preparation of a wide variety of special studies, projects and reports, including working with and directing staff in collecting and researching information to identify and resolve operational and administrative problems, issues, and challenges. Specific Duties include but not limited to: • Directs the development and implementation of organizational goals, visions, policies, and procedures for the Long Beach Utilities Department; establishes a strategic plan for the Department and continues to develop innovative programs to address the long-term water supply of the city, natural gas needs, reliable sewer operations, increase conservation efforts. • Communicates clearly and concisely the Department’s vision to the community (i.e., community outreach, rate studies, new legislation). • Acts as the principal advisor to the Board, keeping the commissioners informed in a timely and transparent manner; educates and guides the commissioners on technical matters, personnel decisions, and regional activities. • Represents the Department locally and regionally while being visible and active to protect the city’s best interests; navigates through the political environment in a professional, inclusive and sophisticated way. • Works closely with the Mayor and City Council, the City Manager and executive team, external agencies, and other important stakeholders; maintains strong relationships with City Hall. • Establishes overall priorities, allocates resources; directs implementation of bureau work plans; monitors and evaluates work methods and procedures. • Builds a long-term workforce by continuing to develop managers at every level; reviews staffing structure and reorganizes roles and responsibilities as needed. • Selects, trains, motivates and evaluates assigned personnel confers with employees to correct deficiencies; implement discipline and termination procedures. • Actively participates in a variety of Board and Committee meetings; approves, finalizes and presents staff reports and other necessary correspondence. • Explains, justifies, and supports bureau programs, policies, and activities; negotiates and resolves controversial issues; investigates and responds to difficult and sensitive citizen inquiries and complaints. • Identifies opportunities for improving service delivery methods and procedures, directs, plans, organizes, controls, integrates, and evaluates work plans of all departments to ensure administrative operations and services comply with the policies and strategic direction set by the Board of Utility Commissioners and all applicable laws and regulations. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, civil engineering or related field. A master’s degree is desirable. Ten years of progressively responsible experience in executive level public management. Experience reporting to a Board or Council is strongly desired. THE IDEAL CANDIDATE Long Beach Utilities is seeking a General Manager who is a servant leader that will preserve and continue to build upon the legacy of excellence that currently exists in the organization. Long Beach Utilities seeks a leader with significant and relevant experience managing a water, sewer and/or natural gas agency with similar scope and complexities. The ideal candidate will have a verifiable and highly successful career with a record of demonstrated leadership in guiding an organization that embraces best practices while providing a constructive culture to deliver its mission effectively and efficiently. The successful candidate will be a confident, creative, and innovative leader who is comfortable operating in a robust and dynamic environment with a keen customer service focus and commitment to safety. The next General Manager must have a proven ability to instill a culture of change that maximizes both staff and advanced technology resources. Candidates must have a proven track record of achieving goals and be comfortable in an active labor environment and have knowledge of complex utility issues in California, ideally. In summary, Long Beach Utilities is seeking a highly qualified and experienced General Manager who incorporates a professional, open, and friendly approach to the overall operations. The General Manager must be a credible leader willing to deal with a vast array of issues in a multi-faceted organization while maintaining a fair and impartial approach to all communication with staff and the Board of Directors is paramount. SELECTION PROCEDURE APPLICATION PROCESS This is a confidential process and will be handled accordingly. Interested candidates should apply immediately. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. This recruitment may close at any time once a strong pool of candidates is received. To be considered, candidates must submit a compelling cover letter and comprehensive resume, via email to gm.longbeach@thehawkinscompany.com by the first review date of August 16, 2024. For additional information or questions, please contact Ms. Yonnine Hawkins Garr at 323-252-1655, yonnine@ thehawkinscompany.com or Will Hawkins at 310-703- 4474, will@thehawkinscompany.com, or Todd Hawkins at 213-300-9342, todd@thehawkinscompany.com . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-2330. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 8/16/2024 5:00 PM Pacific
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Licenses and Certifications Required: None. Physical Requirements: Must be able to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds frequently and greater than ten (10) pounds of force occasionally. Must be able to view a computer screen and possess the manual dexterity required to operate a personal computer on a frequent basis. Must be able to climb ladders and traverse construction job sites with up to one mile of walking over raw terrain. Must be able to endure frequent outdoor activity, sitting, standing, walking, squatting, bending. Must be able to endure occasional exposure to extreme heat, cold, inclement weather, noise, mechanical hazards, fume/odor/dust hazards, electrical hazards, kneeling, and crawling. Must be able to travel out of town for meetings or conferences, as necessary. Notes to Applicants The Business Account Manager will be responsible for serving a dedicated assigned group of commercial accounts. Their primary role is to provide direct, 1:1 relationship management with our predefined Mid-Market commercial customers. This role includes inbound, outbound and in-person outreach. The Business Account Manager holds responsibility in expanding service to our Mid-Market commercial customers and representing Commercial Customer Care organization within the community. They will provide assistance to a growing cohort of identified customers and serve as their trusted advisor for all things related to their Austin Energy relationship as well as outage preparation, program recommendation, business continuity and field service support. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $31.81 - $39.76 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Job Close Date 08/12/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Relationship Management experience within banking, telecom, or gas/electric/water utility environment. Skill in problem identification, resolution and mitigation efforts. Advanced business writing skills and ability to develop professional correspondence, presentations and reports Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Acts as the trusted energy advisor, single point of contact, and customer liaison for assigned customers, delivering excellent customer service. Builds and maintains excellent business relationships with multiple levels of contacts within assigned companies ranging from technical to the executive level. Informs customers of AE’s products and services, maintaining a thorough understanding of service configurations, rate structures, policies, reliability, energy conservation, demand response, green building, renewable energy, and distributed energy resources. Develops and implements communication plans and outreach strategies to meet customers’ needs and AE program and strategic goals. Serves as resource and facilitator with commercial customers, resolving customer service, or other issues as they arise. This includes scheduled and unscheduled outages. Participates in cross-functional teams to resolve customers’ issues. Makes recommendations to management for issue resolution. Leads internal cross-functional efforts and effectively communicates with assigned developers and commercial customers regarding AE’s new construction processes, timelines, and design criteria, as well as Green Building programs. Maintains customer account history in customer relationship management software. Follows all safety protocols and actively supports the safety of both customers and employees in the workplace and in the field. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Microsoft Office and customer relationship management software. Knowledge of utility industry functions such as rates, reliability, and energy conservation. Skill in leadership and project management to lead employees or groups who are not direct reports. Skill in organization and time management. Skill in oral and written communication and presentation. Ability to explain and advise on technical products and services to businesses. Ability to identify potential participants and actively and successfully promote and enroll customers in programs, services or other utility offerings, and manage a designated territory or customer segment. Ability to accurately calculate a commercial customer’s complex energy bill using meter or billing data and recommend appropriate rate options. Ability to effectively communicate associated complex technical concepts to non-industry individuals. Ability to work various shifts, on-call, and call back hours, typically in support of outages or energy emergencies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience with inbound, outbound and/or in-person customer outreach with commercial customers. In which position(s) on your application did you gain this experience? (Open Ended Question) * Briefly describe your relationship/account management - level experience, managing multiple competing priorities within a busy account management organization or call center environment. (Open Ended Question) * Please describe your experience handling complex, cross-functional customer escalations. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Jul 23, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Licenses and Certifications Required: None. Physical Requirements: Must be able to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds frequently and greater than ten (10) pounds of force occasionally. Must be able to view a computer screen and possess the manual dexterity required to operate a personal computer on a frequent basis. Must be able to climb ladders and traverse construction job sites with up to one mile of walking over raw terrain. Must be able to endure frequent outdoor activity, sitting, standing, walking, squatting, bending. Must be able to endure occasional exposure to extreme heat, cold, inclement weather, noise, mechanical hazards, fume/odor/dust hazards, electrical hazards, kneeling, and crawling. Must be able to travel out of town for meetings or conferences, as necessary. Notes to Applicants The Business Account Manager will be responsible for serving a dedicated assigned group of commercial accounts. Their primary role is to provide direct, 1:1 relationship management with our predefined Mid-Market commercial customers. This role includes inbound, outbound and in-person outreach. The Business Account Manager holds responsibility in expanding service to our Mid-Market commercial customers and representing Commercial Customer Care organization within the community. They will provide assistance to a growing cohort of identified customers and serve as their trusted advisor for all things related to their Austin Energy relationship as well as outage preparation, program recommendation, business continuity and field service support. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $31.81 - $39.76 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Job Close Date 08/12/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Relationship Management experience within banking, telecom, or gas/electric/water utility environment. Skill in problem identification, resolution and mitigation efforts. Advanced business writing skills and ability to develop professional correspondence, presentations and reports Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Acts as the trusted energy advisor, single point of contact, and customer liaison for assigned customers, delivering excellent customer service. Builds and maintains excellent business relationships with multiple levels of contacts within assigned companies ranging from technical to the executive level. Informs customers of AE’s products and services, maintaining a thorough understanding of service configurations, rate structures, policies, reliability, energy conservation, demand response, green building, renewable energy, and distributed energy resources. Develops and implements communication plans and outreach strategies to meet customers’ needs and AE program and strategic goals. Serves as resource and facilitator with commercial customers, resolving customer service, or other issues as they arise. This includes scheduled and unscheduled outages. Participates in cross-functional teams to resolve customers’ issues. Makes recommendations to management for issue resolution. Leads internal cross-functional efforts and effectively communicates with assigned developers and commercial customers regarding AE’s new construction processes, timelines, and design criteria, as well as Green Building programs. Maintains customer account history in customer relationship management software. Follows all safety protocols and actively supports the safety of both customers and employees in the workplace and in the field. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Microsoft Office and customer relationship management software. Knowledge of utility industry functions such as rates, reliability, and energy conservation. Skill in leadership and project management to lead employees or groups who are not direct reports. Skill in organization and time management. Skill in oral and written communication and presentation. Ability to explain and advise on technical products and services to businesses. Ability to identify potential participants and actively and successfully promote and enroll customers in programs, services or other utility offerings, and manage a designated territory or customer segment. Ability to accurately calculate a commercial customer’s complex energy bill using meter or billing data and recommend appropriate rate options. Ability to effectively communicate associated complex technical concepts to non-industry individuals. Ability to work various shifts, on-call, and call back hours, typically in support of outages or energy emergencies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience with inbound, outbound and/or in-person customer outreach with commercial customers. In which position(s) on your application did you gain this experience? (Open Ended Question) * Briefly describe your relationship/account management - level experience, managing multiple competing priorities within a busy account management organization or call center environment. (Open Ended Question) * Please describe your experience handling complex, cross-functional customer escalations. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
City of Palo Alto
Palo Alto, California, United States
Description: The Utilities Department The City of Palo Alto offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services. Palo Alto Fiber is seeking a dynamic and highly motivated Product and Services Manager with a minimum of 5 years of leadership experience and at least 3 years in marketing and selling telecommunications and fiber optic internet services to residential, commercial, and multi-family customers. This newly created position will be responsible for leading strategic and tactical product and service development, marketing and management for internet product and service offerings. This position will work closely with Outside Plant (OSP), Network Deployment, Network Operations and Service Delivery functions. The ideal candidate will spearhead data-driven sales and marketing campaigns to achieve our fiber broadband revenue objectives. This role demands a strong leader with exceptional project management skills, a deep understanding of fiber optic and telecommunications technologies, and a proven track record of successful strategic marketing campaigns. The manager will take an analytical approach, using data to solve market challenges. Experience leveraging marketing automation platforms and Customer Relationship Management (CRM) systems to optimize campaign performance and demonstrate Return on Investment (ROI) is a plus. Learn more about Palo Alto Fiber HERE . Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Lead, develop and oversee all marketing campaigns and customer acquisition programs to drive growth and market penetration in various market segments such as single family residences, commercial facilities and multi-family residences (e.g. apartments, condominiums, townhomes and office buildings). Develop and implement comprehensive media plans for both mass and targeted media channels, ensuring optimal reach and ROI. Leverage marketing analytics to measure campaign performance and manage multiple projects, ensuring timely and budget-compliant delivery. Act as the central point for all media, creative and campaign performance reporting, providing actionable insights to optimize marketing efforts. Drive the implementation of new marketing technologies, systems, and tools to enhance customer engagement and retention. Develop and evolve customer capture workflows via the operations support system / business support system (OSS/BSS). Collaborate closely with Outside Plant, Network Deployment and Operations, Service Delivery, Finance/Legal, and other key stakeholder teams to ensure alignment of product and services with long-term business goals. Analyze Palo Alto Fiber internet performance; perform customer surveys, market research, financials, and competitive data; and present recommendations Develop business cases to justify business approaches (i.e. next implementation area, multi-family residences approach, service offerings and pricing). Generate unique sales plans, support the creation of engaging advertisements, emails, and promotional literature, develop pricing strategies, and meet marketing and sales objectives Provide strategic guidance on resource allocation, vendor management, and contract negotiations to optimize marketing effectiveness and develop a strategic competitive advantage. Foster strong partnerships with cross-functional teams, including Communications, Engineering, and Technology to ensure effective translation and execution of marketing strategies. Establish and monitor key performance indicators (KPIs) driving continuous improvement and performance excellence. Utilize marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce) Other duties as assigned. Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which typically would be acquired through: Bachelor’s degree in marketing, business or a similar field required; Master’s degree preferred. Minimum of 5 years of experience in leadership roles in marketing, sales, or sales operations. Minimum 3 years of experience in marketing and selling fiber optic services to residential and business customers. Demonstrated experience in managing large scale business performance and telecommunications projects. Supplemental Information: Knowledge, Skills, and Abilities: Strong understanding of federal, state, and local regulations related to fiber marketing and sales operations. Knowledge of Palo Alto Fiber policies and procedures is a plus. Strong analytical, organizational, and creative thinking skills to develop products (web, mobile, User Interface/user Experience “UI/UX”, etc.) and manage strategic projects from conceptualization to market launch. Owns product roadmaps and strategies, with a proven track record of developing and executing successful marketing campaigns. Excellent interpersonal and customer service skills, able to communicate effectively in both verbal and written methods to build consensus with senior leadership and effectively engage with internal and external stakeholders. Ability to analyze marketing spend and adjust strategies to support personalized marketing programs and present recommendations. Strong leadership skills with the ability to manage cross-functional relationships, drive collaboration, and build a high-performing team. Proficiency in data analytics and the ability to translate insights into actionable strategies. Working Conditions: Work in an office and outside environment; will travel to various sites and locations. This position requires ability to communicate effectively, observe details in close range, reach, stand, walk, stoop, bend and lift. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary CalPERs sponsored medical plan with City flat rate contribution Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Paid Parental Leave- Six weeks of Parental Leave at 100% of salary, for the first twelve-month period, immediately following the birth, adoption or placement of a child with the employee. Some Management classifications may qualify for 80 hours of Management Leave Professional development reimbursement Public Employees' Retirement System (PERS) 2% at60 formula for Classic Misc Employees, one-year calculation for final compensation 2% at 62 formula for New Misc CalPers Members, three yearcalculationfor final compensation 3% at 50 formula for Classic Safety Employees, one-yearcalculationforfinal compensation 3% at 55 formula for New Safety CalPersMembers, threeyearcalculationfor final compensation Retiree Medical benefits for employee and dependents according to Retiree Medical Group Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 8/23/2024 11:59 PM Pacific
Jul 24, 2024
Full Time
Description: The Utilities Department The City of Palo Alto offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services. Palo Alto Fiber is seeking a dynamic and highly motivated Product and Services Manager with a minimum of 5 years of leadership experience and at least 3 years in marketing and selling telecommunications and fiber optic internet services to residential, commercial, and multi-family customers. This newly created position will be responsible for leading strategic and tactical product and service development, marketing and management for internet product and service offerings. This position will work closely with Outside Plant (OSP), Network Deployment, Network Operations and Service Delivery functions. The ideal candidate will spearhead data-driven sales and marketing campaigns to achieve our fiber broadband revenue objectives. This role demands a strong leader with exceptional project management skills, a deep understanding of fiber optic and telecommunications technologies, and a proven track record of successful strategic marketing campaigns. The manager will take an analytical approach, using data to solve market challenges. Experience leveraging marketing automation platforms and Customer Relationship Management (CRM) systems to optimize campaign performance and demonstrate Return on Investment (ROI) is a plus. Learn more about Palo Alto Fiber HERE . Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Lead, develop and oversee all marketing campaigns and customer acquisition programs to drive growth and market penetration in various market segments such as single family residences, commercial facilities and multi-family residences (e.g. apartments, condominiums, townhomes and office buildings). Develop and implement comprehensive media plans for both mass and targeted media channels, ensuring optimal reach and ROI. Leverage marketing analytics to measure campaign performance and manage multiple projects, ensuring timely and budget-compliant delivery. Act as the central point for all media, creative and campaign performance reporting, providing actionable insights to optimize marketing efforts. Drive the implementation of new marketing technologies, systems, and tools to enhance customer engagement and retention. Develop and evolve customer capture workflows via the operations support system / business support system (OSS/BSS). Collaborate closely with Outside Plant, Network Deployment and Operations, Service Delivery, Finance/Legal, and other key stakeholder teams to ensure alignment of product and services with long-term business goals. Analyze Palo Alto Fiber internet performance; perform customer surveys, market research, financials, and competitive data; and present recommendations Develop business cases to justify business approaches (i.e. next implementation area, multi-family residences approach, service offerings and pricing). Generate unique sales plans, support the creation of engaging advertisements, emails, and promotional literature, develop pricing strategies, and meet marketing and sales objectives Provide strategic guidance on resource allocation, vendor management, and contract negotiations to optimize marketing effectiveness and develop a strategic competitive advantage. Foster strong partnerships with cross-functional teams, including Communications, Engineering, and Technology to ensure effective translation and execution of marketing strategies. Establish and monitor key performance indicators (KPIs) driving continuous improvement and performance excellence. Utilize marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce) Other duties as assigned. Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which typically would be acquired through: Bachelor’s degree in marketing, business or a similar field required; Master’s degree preferred. Minimum of 5 years of experience in leadership roles in marketing, sales, or sales operations. Minimum 3 years of experience in marketing and selling fiber optic services to residential and business customers. Demonstrated experience in managing large scale business performance and telecommunications projects. Supplemental Information: Knowledge, Skills, and Abilities: Strong understanding of federal, state, and local regulations related to fiber marketing and sales operations. Knowledge of Palo Alto Fiber policies and procedures is a plus. Strong analytical, organizational, and creative thinking skills to develop products (web, mobile, User Interface/user Experience “UI/UX”, etc.) and manage strategic projects from conceptualization to market launch. Owns product roadmaps and strategies, with a proven track record of developing and executing successful marketing campaigns. Excellent interpersonal and customer service skills, able to communicate effectively in both verbal and written methods to build consensus with senior leadership and effectively engage with internal and external stakeholders. Ability to analyze marketing spend and adjust strategies to support personalized marketing programs and present recommendations. Strong leadership skills with the ability to manage cross-functional relationships, drive collaboration, and build a high-performing team. Proficiency in data analytics and the ability to translate insights into actionable strategies. Working Conditions: Work in an office and outside environment; will travel to various sites and locations. This position requires ability to communicate effectively, observe details in close range, reach, stand, walk, stoop, bend and lift. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary CalPERs sponsored medical plan with City flat rate contribution Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Paid Parental Leave- Six weeks of Parental Leave at 100% of salary, for the first twelve-month period, immediately following the birth, adoption or placement of a child with the employee. Some Management classifications may qualify for 80 hours of Management Leave Professional development reimbursement Public Employees' Retirement System (PERS) 2% at60 formula for Classic Misc Employees, one-year calculation for final compensation 2% at 62 formula for New Misc CalPers Members, three yearcalculationfor final compensation 3% at 50 formula for Classic Safety Employees, one-yearcalculationforfinal compensation 3% at 55 formula for New Safety CalPersMembers, threeyearcalculationfor final compensation Retiree Medical benefits for employee and dependents according to Retiree Medical Group Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 8/23/2024 11:59 PM Pacific
City of Buckeye, AZ
Buckeye, Arizona, United States
Position Scope Under general supervision, provides advanced-level support for the utility billing, revenue recovery and management staff dealing directly with the public, in person, and over the telephone, in order to process service requests, import payments, balance accounts, process permits and establish new accounts within the finance utility billing division. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Researches and resolves problems including missing or incorrect meter information, duplicate locations, and customer data. Processes all imported payment batches daily. Prepares all weekly auto-pay batches and bank drafts. Performs complex research on accounts as requested by Customer Service Representatives. Manages all hydrant meter applications/terminations and works closely with filed staff to ensure all field actions match what is billed to the customer. Assists Billing Specialist staff with field work orders that cannot be completed. Assists Billing Specialist with set up of meter for new build properties. Is key contact for all permitting issues Assists with data entry in system for route changes for field staff. Assists Supervisor with revenue recovery tasks Assists Administrative Manager with annual sewer reports, appeals and related data entry. Provides back-up for customer service phones during periods of high volume. Assists Administrative Manager with projects such as benchmarking, and end of month reports. Reconciles and prepares daily deposit for accounting and armored transport. May assist with payment arrangements. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED equivalent and three (3) years of customer service experience in a high-volume customer service environment, including clerical, computer, and call center experience, preferably in a service billing environment; OR an equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Utility customer service functions, methods, principles, techniques, and procedures. Computer work order systems Principles of record keeping and records management. Skill in: Operating a personal computer utilizing a variety of business software. Effective oral and written communication. Cash handling and cash drawer balancing procedures. Ability to: Research and analyze accounts to be able to explain their status to customers. Make basic mathematical calculations and draw logical conclusions. Maintain a high level of attention to detail over extended period of time. Prioritize work to meet established deadlines. Maintain a professional and courteous demeanor, utilizing excellent customer service, and communications skills. Interact with coworkers, management staff and other City employees to establish and maintain effective working relationships. Additional Information Physical Demands / Work Environment: Standard office environment. Reports To: Utility Billing Supervisor Work Schedule: Monday - Friday, 8:00am - 5:00pm Hiring Range: $22.00 - $27.51 hourly, $45,760.00 - $57,220.80 annually 12-Month Goals: Demonstrate the ability to process payment imports from the various cash programs. Demonstrate the ability to independently research and troubleshoot payment issues. Become fully trained in all customer services functions. Demonstrate the ability to learn all City cash handling procedures. Demonstrate the ability to multi-task as needed. Demonstrate the ability to deescalate customer issues and concerns. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 7/29/2024 6:00 PM Mountain
Jul 17, 2024
Full Time
Position Scope Under general supervision, provides advanced-level support for the utility billing, revenue recovery and management staff dealing directly with the public, in person, and over the telephone, in order to process service requests, import payments, balance accounts, process permits and establish new accounts within the finance utility billing division. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Researches and resolves problems including missing or incorrect meter information, duplicate locations, and customer data. Processes all imported payment batches daily. Prepares all weekly auto-pay batches and bank drafts. Performs complex research on accounts as requested by Customer Service Representatives. Manages all hydrant meter applications/terminations and works closely with filed staff to ensure all field actions match what is billed to the customer. Assists Billing Specialist staff with field work orders that cannot be completed. Assists Billing Specialist with set up of meter for new build properties. Is key contact for all permitting issues Assists with data entry in system for route changes for field staff. Assists Supervisor with revenue recovery tasks Assists Administrative Manager with annual sewer reports, appeals and related data entry. Provides back-up for customer service phones during periods of high volume. Assists Administrative Manager with projects such as benchmarking, and end of month reports. Reconciles and prepares daily deposit for accounting and armored transport. May assist with payment arrangements. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED equivalent and three (3) years of customer service experience in a high-volume customer service environment, including clerical, computer, and call center experience, preferably in a service billing environment; OR an equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Utility customer service functions, methods, principles, techniques, and procedures. Computer work order systems Principles of record keeping and records management. Skill in: Operating a personal computer utilizing a variety of business software. Effective oral and written communication. Cash handling and cash drawer balancing procedures. Ability to: Research and analyze accounts to be able to explain their status to customers. Make basic mathematical calculations and draw logical conclusions. Maintain a high level of attention to detail over extended period of time. Prioritize work to meet established deadlines. Maintain a professional and courteous demeanor, utilizing excellent customer service, and communications skills. Interact with coworkers, management staff and other City employees to establish and maintain effective working relationships. Additional Information Physical Demands / Work Environment: Standard office environment. Reports To: Utility Billing Supervisor Work Schedule: Monday - Friday, 8:00am - 5:00pm Hiring Range: $22.00 - $27.51 hourly, $45,760.00 - $57,220.80 annually 12-Month Goals: Demonstrate the ability to process payment imports from the various cash programs. Demonstrate the ability to independently research and troubleshoot payment issues. Become fully trained in all customer services functions. Demonstrate the ability to learn all City cash handling procedures. Demonstrate the ability to multi-task as needed. Demonstrate the ability to deescalate customer issues and concerns. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 7/29/2024 6:00 PM Mountain
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Range: $81,144 to $100,000 The Energy and Technical Services Manager will manage the City of Atlanta’s efforts to promote sustainability and climate resilience as it relates to the use and conservation of natural resources, including electricity, natural gas and water. Under the purview of the Mayor’s Office of Sustainability and Resilience (OSR), the Energy and Technical Services Manager will be responsible for the management and continuous improvement of the City of Atlanta’s energy management standards and utility data collection and reporting operations across the City. The Energy and Technical Services Manager will be housed in the Mayor’s Office of Sustainability and Resilience (OSR) and report to the Chief Sustainability Officer. The Energy and Technical Services Manager will serve as the primary person responsible for analyzing energy data, generating reports, performing cost studies, developing procedures and standards to manage the City’s energy usage and, developing and managing energy projects to reduce energy waste; work across city departments, coordinate with community partners, consultants and various governmental bodies and entities to achieve City of Atlanta’s sustainability, resilience and equitable clean energy goals and objectives. The Energy and Technical Services Manager will support OSR leadership on all operational engagements related to energy management while ensuring efficient utility data operations and excellent customer service internally and externally largely focused on utility data collection and reporting. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals. This position may work independently while also supporting high achieving teams that engage on critical projects and utilize multiple technical platforms. Direction received will range from specific and task oriented to general with collaboration expected to shape the final deliverable. Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Expect to perform other duties as assigned. Analyze existing energy source contracts and programs and determine greater cost-effective energy use through assisting in the development and implementation of the City’s energy/utilities management. Work with all levels of staff, consultants, and vendors to obtain information, make recommendations, and resolve a variety of heating, ventilating, air conditioning, electrical and plumbing equipment problems and issues that will result in reduced energy usage. Maintain a variety of records, research data, and prepare reports as required. Review plans and specifications and serve as a technical resource for energy/utilities system management; promote energy consumption awareness within the City. Develop and update procedures/standards manuals to address energy management programs guidelines and objectives. Researches, develops, and recommends standards, specifications and procedures for the construction, operation and maintenance of utility delivery systems and equipment to optimize system costs. Identify priority energy projects and use project management techniques to implement energy projects within the City. Participate in rate and cost of service studies, support budget development and use goals making recommendations as appropriate; directs and participates in field analysis of equipment operations and efficiencies, and applies data gained to studies and recommendations. Utilize a variety of tools and software to monitor and manage energy efficiency across City of Atlanta-managed facilities. Create long- and short-term plans, including setting targets for milestones and adhering to deadlines. Serve as a departmental representative on special projects, committees and tasks forces as assigned. Liaise with multiple city departments and offices, and external partners to ensure that interdepartmental project timelines, meeting schedules and project requirements remain on track. Performs other related duties as assigned. Knowledge, Skills, and Abilities The applicant is expected to exhibit detailed knowledge, skills, and abilities of the following: Knowledge of ISO 500001 Standards and its Certification Process Working knowledge of cost and savings studies and incorporating energy conservation measures Knowledge and experience with HVAC, control, electrical systems and proficiency with energy analysis tools Ability to read, analyze, and interpret plans, specifications, contract documents, control drawings, service bulletins, technical procedure manuals, equipment specifications, and governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from top management, service personnel, and the community Working knowledge of budget preparation and management. Bachelor's Degree in Engineering, Business Administration and five (5) years’ experience; or equivalent combination of education and experience in Utilities/Energy Management. Must possess a valid Georgia driver's license. Preferred Education & Experience Master's degree in Engineering, Business Administration, Environmental Science or related area (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Minimum of 10 years of work experience in a Utilities or Energy Management capacity. Licensures and Certifications One or more of the following certifications are preferred: Certified Energy Manager (CM) Leadership in Energy and Environmental Design Accredited Professional (LEED AP) Certified Facility Manager (CFM) Sustainable Facility Professional (SFP) Project Management Professional (PMP) Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed.
Jul 14, 2024
Full Time
Salary Range: $81,144 to $100,000 The Energy and Technical Services Manager will manage the City of Atlanta’s efforts to promote sustainability and climate resilience as it relates to the use and conservation of natural resources, including electricity, natural gas and water. Under the purview of the Mayor’s Office of Sustainability and Resilience (OSR), the Energy and Technical Services Manager will be responsible for the management and continuous improvement of the City of Atlanta’s energy management standards and utility data collection and reporting operations across the City. The Energy and Technical Services Manager will be housed in the Mayor’s Office of Sustainability and Resilience (OSR) and report to the Chief Sustainability Officer. The Energy and Technical Services Manager will serve as the primary person responsible for analyzing energy data, generating reports, performing cost studies, developing procedures and standards to manage the City’s energy usage and, developing and managing energy projects to reduce energy waste; work across city departments, coordinate with community partners, consultants and various governmental bodies and entities to achieve City of Atlanta’s sustainability, resilience and equitable clean energy goals and objectives. The Energy and Technical Services Manager will support OSR leadership on all operational engagements related to energy management while ensuring efficient utility data operations and excellent customer service internally and externally largely focused on utility data collection and reporting. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals. This position may work independently while also supporting high achieving teams that engage on critical projects and utilize multiple technical platforms. Direction received will range from specific and task oriented to general with collaboration expected to shape the final deliverable. Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Expect to perform other duties as assigned. Analyze existing energy source contracts and programs and determine greater cost-effective energy use through assisting in the development and implementation of the City’s energy/utilities management. Work with all levels of staff, consultants, and vendors to obtain information, make recommendations, and resolve a variety of heating, ventilating, air conditioning, electrical and plumbing equipment problems and issues that will result in reduced energy usage. Maintain a variety of records, research data, and prepare reports as required. Review plans and specifications and serve as a technical resource for energy/utilities system management; promote energy consumption awareness within the City. Develop and update procedures/standards manuals to address energy management programs guidelines and objectives. Researches, develops, and recommends standards, specifications and procedures for the construction, operation and maintenance of utility delivery systems and equipment to optimize system costs. Identify priority energy projects and use project management techniques to implement energy projects within the City. Participate in rate and cost of service studies, support budget development and use goals making recommendations as appropriate; directs and participates in field analysis of equipment operations and efficiencies, and applies data gained to studies and recommendations. Utilize a variety of tools and software to monitor and manage energy efficiency across City of Atlanta-managed facilities. Create long- and short-term plans, including setting targets for milestones and adhering to deadlines. Serve as a departmental representative on special projects, committees and tasks forces as assigned. Liaise with multiple city departments and offices, and external partners to ensure that interdepartmental project timelines, meeting schedules and project requirements remain on track. Performs other related duties as assigned. Knowledge, Skills, and Abilities The applicant is expected to exhibit detailed knowledge, skills, and abilities of the following: Knowledge of ISO 500001 Standards and its Certification Process Working knowledge of cost and savings studies and incorporating energy conservation measures Knowledge and experience with HVAC, control, electrical systems and proficiency with energy analysis tools Ability to read, analyze, and interpret plans, specifications, contract documents, control drawings, service bulletins, technical procedure manuals, equipment specifications, and governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from top management, service personnel, and the community Working knowledge of budget preparation and management. Bachelor's Degree in Engineering, Business Administration and five (5) years’ experience; or equivalent combination of education and experience in Utilities/Energy Management. Must possess a valid Georgia driver's license. Preferred Education & Experience Master's degree in Engineering, Business Administration, Environmental Science or related area (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Minimum of 10 years of work experience in a Utilities or Energy Management capacity. Licensures and Certifications One or more of the following certifications are preferred: Certified Energy Manager (CM) Leadership in Energy and Environmental Design Accredited Professional (LEED AP) Certified Facility Manager (CFM) Sustainable Facility Professional (SFP) Project Management Professional (PMP) Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy’s Technology & Data department is seeking an IT Manager to: Manage and lead IT teams and the lifecycle management of 24×7×365 critical, highly integrated, complex enterprise applications for Austin Energy’s Outage Management Program in support of utility and City strategic initiatives. This includes but is not limited to Austin Energy’s service management, human capital management, identity and access management, and privileged access management technologies. Manage 24×7×365 operations, support, and maintenance, as well as major enhancements and upgrades of enterprise applications/interfaces. Lead incident response to critical, highly integrated, complex enterprise applications solutions. Solutions are integrated/dependent upon other programs/solutions within utility information technology division, operational technology division, other City departments, and vendor-hosted/SaaS. Ensure timely and appropriate communications/alerts to all levels of business and IT stakeholders. Partner with business and vendors. Monitor vendor performance, ensure compliance with regulations and Council mandates, participate in root cause analyses and annual audit engagements, and provide timely PIR responses. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. CRITICAL : This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday. 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 08/12/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723 Preferred Qualifications Preferred Qualifications: Enterprise applications lifecycle management experience. Leading and developing technology teams. Manage/support applications and customer-facing solutions. Demonstrated track record of partnering with business teams and vendors. Major-incident management. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Describe your experience with enterprise applications lifecycle management. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience with business partnerships, planning and road-mapping, and key successes. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience leading and developing technology teams. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience managing and supporting enterprise applications such as GIS, outage programs, telephony solutions and other customer-facing solutions. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience leading major-incident management. Include your role/s and the organization for each experience listed. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Jun 28, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy’s Technology & Data department is seeking an IT Manager to: Manage and lead IT teams and the lifecycle management of 24×7×365 critical, highly integrated, complex enterprise applications for Austin Energy’s Outage Management Program in support of utility and City strategic initiatives. This includes but is not limited to Austin Energy’s service management, human capital management, identity and access management, and privileged access management technologies. Manage 24×7×365 operations, support, and maintenance, as well as major enhancements and upgrades of enterprise applications/interfaces. Lead incident response to critical, highly integrated, complex enterprise applications solutions. Solutions are integrated/dependent upon other programs/solutions within utility information technology division, operational technology division, other City departments, and vendor-hosted/SaaS. Ensure timely and appropriate communications/alerts to all levels of business and IT stakeholders. Partner with business and vendors. Monitor vendor performance, ensure compliance with regulations and Council mandates, participate in root cause analyses and annual audit engagements, and provide timely PIR responses. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. CRITICAL : This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday. 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 08/12/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723 Preferred Qualifications Preferred Qualifications: Enterprise applications lifecycle management experience. Leading and developing technology teams. Manage/support applications and customer-facing solutions. Demonstrated track record of partnering with business teams and vendors. Major-incident management. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Describe your experience with enterprise applications lifecycle management. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience with business partnerships, planning and road-mapping, and key successes. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience leading and developing technology teams. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience managing and supporting enterprise applications such as GIS, outage programs, telephony solutions and other customer-facing solutions. Include your role/s and the organization for each experience listed. (Open Ended Question) * Describe your experience leading major-incident management. Include your role/s and the organization for each experience listed. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary The Water Resources Manager works within the EU&S Department of FMD which supports and advises Fac Ops in day-to-day operations, maintenance, and repair of campus buildings, grounds, and infrastructure; supports and advises FPCP in planning, design reviews, and construction support for capital projects; and manages all campus utility services, the campus utility budget, and all energy and water conservation programs, projects, and initiatives. This position works closely with consultants, contractors, in-house skilled trades, and project managers. Collaboration across the various FMD departments and with the campus community and providing a high degree of professionalism and customer service is crucial to the mission of the department. Under the general direction of the Director of Energy, Utilities, and Sustainability, the Water Resources Manager is responsible for overseeing all aspects of water and wastewater resource and infrastructure management including capital planning, budgeting, capital improvement, project management, operation and maintenance, contract administration, water rights reporting, regulatory compliance, water conservation projects and program leadership, and educational outreach. This position will work with faculty, staff, and administrators on campus, project donors/representatives, CSU officials, permitting and regulatory agencies, and various professional consultants, contractors, vendors. Department Summary Facilities Management and Development (FMD), a unit within the Administration and Finance Division (A&F), is responsible for the planning, design, construction, operations, maintenance, and repair of university facilities, grounds, and infrastructure. FMD consists of five critical and interdependent support departments including Customer & Business Services (CBS); Energy, Utilities, and Sustainability (EU&S); Environmental Health and Safety (EHS); Facilities Planning and Capital Projects (FPCP); and Facilities Operations (Fac Ops). In support of Cal Poly’s academic mission, the FMD department is committed to sustainability, responsible stewardship of natural resources, and promoting an inclusive culture that values individual and organizational integrity, civility, equity, and diversity. Key Qualifications Demonstrated skill in design, construction, operation and maintenance of water and wastewater infrastructure systems. Thorough knowledge of construction project management, construction administration, and/or construction management materials, and the sequential methods of modern design, construction, operation and maintenance practices, as well as capital construction project delivery methods, materials, and techniques. Working knowledge of water and wastewater control systems and demonstrated experience collecting and utilizing control system data to support system commissioning and daily operations for continuous improvement and system optimization. Demonstrated experience in effective leadership and team management with a proven ability to organize and manage teams, including internal design and operations staff, external contractors, and technical consultants. Proven ability to collaborate with team members and provide outstanding customer service. Thorough knowledge of laws, codes, and regulations that govern the treatment, storage, and conveyance of potable water, wastewater, and Title 22 recycled water. Education and Experience Bachelor’s Degree in Civil, Environmental, Mechanical, or Industrial Engineering or related field AND five (5) years of progressively responsible experience in design, construction, operation and maintenance of and water and wastewater infrastructure systems. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits The anticipated hiring range for this role is $100,000 - $130,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: May 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Water Resources Manager works within the EU&S Department of FMD which supports and advises Fac Ops in day-to-day operations, maintenance, and repair of campus buildings, grounds, and infrastructure; supports and advises FPCP in planning, design reviews, and construction support for capital projects; and manages all campus utility services, the campus utility budget, and all energy and water conservation programs, projects, and initiatives. This position works closely with consultants, contractors, in-house skilled trades, and project managers. Collaboration across the various FMD departments and with the campus community and providing a high degree of professionalism and customer service is crucial to the mission of the department. Under the general direction of the Director of Energy, Utilities, and Sustainability, the Water Resources Manager is responsible for overseeing all aspects of water and wastewater resource and infrastructure management including capital planning, budgeting, capital improvement, project management, operation and maintenance, contract administration, water rights reporting, regulatory compliance, water conservation projects and program leadership, and educational outreach. This position will work with faculty, staff, and administrators on campus, project donors/representatives, CSU officials, permitting and regulatory agencies, and various professional consultants, contractors, vendors. Department Summary Facilities Management and Development (FMD), a unit within the Administration and Finance Division (A&F), is responsible for the planning, design, construction, operations, maintenance, and repair of university facilities, grounds, and infrastructure. FMD consists of five critical and interdependent support departments including Customer & Business Services (CBS); Energy, Utilities, and Sustainability (EU&S); Environmental Health and Safety (EHS); Facilities Planning and Capital Projects (FPCP); and Facilities Operations (Fac Ops). In support of Cal Poly’s academic mission, the FMD department is committed to sustainability, responsible stewardship of natural resources, and promoting an inclusive culture that values individual and organizational integrity, civility, equity, and diversity. Key Qualifications Demonstrated skill in design, construction, operation and maintenance of water and wastewater infrastructure systems. Thorough knowledge of construction project management, construction administration, and/or construction management materials, and the sequential methods of modern design, construction, operation and maintenance practices, as well as capital construction project delivery methods, materials, and techniques. Working knowledge of water and wastewater control systems and demonstrated experience collecting and utilizing control system data to support system commissioning and daily operations for continuous improvement and system optimization. Demonstrated experience in effective leadership and team management with a proven ability to organize and manage teams, including internal design and operations staff, external contractors, and technical consultants. Proven ability to collaborate with team members and provide outstanding customer service. Thorough knowledge of laws, codes, and regulations that govern the treatment, storage, and conveyance of potable water, wastewater, and Title 22 recycled water. Education and Experience Bachelor’s Degree in Civil, Environmental, Mechanical, or Industrial Engineering or related field AND five (5) years of progressively responsible experience in design, construction, operation and maintenance of and water and wastewater infrastructure systems. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits The anticipated hiring range for this role is $100,000 - $130,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: May 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, August 9, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 8/9/2024 4:30 PM Pacific
Jul 14, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, August 9, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 8/9/2024 4:30 PM Pacific
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in Business, Finance, Public Administration, Economics, Engineering, or a related field, plus five (5) years of experience related to the job. Licenses and Certifications Required: None. Notes to Applicants The purpose of the Energy Development Program Manager position is to develop and implement a robust data collection and reporting process across all programs in the energy efficiency and demand response portfolio. This effort will help to grow awareness of demand response and energy efficiency opportunities and increase enrollments in programs. This position will serve as a liaison between Energy Efficiency Services and Data Office to implement and lead the development of a data analysis and visualization tool. The Energy Development Program Manager will present general and technical information on the visualization tool and demand side management programs and will lead marketing and communication efforts for demand side management programs. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Pay Range $38.97 - $50.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Job Close Date 08/15/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Experience managing projects and ensuring project deadlines are met. Experience in product and service development and launch. Experience working with and training cross functional teams to achieve business initiatives. Experience presenting general and technical information to various audiences. Experience with programming language Python and R. Experience with database management system MySQL and geographic information system ArcGIS Online. Experience developing or supporting data analytics dashboards, such as Tableau and Power BI. Experience working with Energy Efficiency Collaboration Platform ( EECP ), Meter Data Management System ( MDMS ), Office 360, and Energy Profiler Online ( EPO ). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops plans that position the future operations of the utility for continued success while achieving comprehensive sustainable energy goals. Oversees the assessment, demonstration, and development of technology associated with electric service and the evaluation of emerging technologies for environmental mitigation and customer end use. Assists executives and leadership team with examining AE’s environmental and affordability goals and directs short- and long-range strategic planning and analysis of electric utility and energy industry trends to recommend future goals. Facilitates the study of new technologies and their applicability to AE’s operations and in meeting customer energy needs into the future that may include flexible and reliable generation assets, smarter grids, transportation electrification, and distributed energy resources. Provides support in the analysis of future opportunities and threats, assesses long-term energy resource uncertainty and risk, and makes recommendations on how best to position the utility for continued success. Assists with recommending new technologies and business cases for improved utility operations and customer experience. Works in partnership with other AE business units and other City departments and assists in managing collaborative research through industry and academic research groups. Provides support in the examination, analysis, and development of innovative business models that will enable AE to achieve strategic goals that may include environment, grid modernization, and customer experience goals. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of regulatory requirements for electric utilities at the Local, State, and Federal levels. Knowledge of understanding the electric power industry and energy markets. Knowledge of relevant technologies to integrate into the long-term strategic vision. Knowledge of City practices, policies, and procedures. Skill in communicating both orally and in writing. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in operating computers and related software applications. Skill in formulating data analysis and solving problems. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train and lead others. Ability to present information to various audiences. Ability to understand and explain industry trends, processes, and procedures. Ability to manage multiple strategic program initiatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university in Business, Finance, Public Administration, Economics, Engineering, or a related field, plus five (5) years of experience related to the job. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience managing projects and ensuring project deadlines are met. (Open Ended Question) * Describe your experience in product and service development and launch. (Open Ended Question) * Describe your experience working with and training cross functional teams to achieve business initiatives. (Open Ended Question) * Describe your experience preparing and delivering presentations and reports to various audiences, management and/or boards and commissions. (Open Ended Question) * Do you have experience working with the programming language Python and/or R? Yes No * Do you have experience working with the database management system MySQL and/or geographic information system ArcGIS Online? Yes No * Describe your experience developing or supporting data analytics dashboards such as Tableau and Power BI. (Open Ended Question) * Describe your experience working with Energy Efficiency Collaboration Platform (EECP), Meter Data Management System (MDMS), Office 360, and/or Energy Profiler Online (EPO). (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Jul 25, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in Business, Finance, Public Administration, Economics, Engineering, or a related field, plus five (5) years of experience related to the job. Licenses and Certifications Required: None. Notes to Applicants The purpose of the Energy Development Program Manager position is to develop and implement a robust data collection and reporting process across all programs in the energy efficiency and demand response portfolio. This effort will help to grow awareness of demand response and energy efficiency opportunities and increase enrollments in programs. This position will serve as a liaison between Energy Efficiency Services and Data Office to implement and lead the development of a data analysis and visualization tool. The Energy Development Program Manager will present general and technical information on the visualization tool and demand side management programs and will lead marketing and communication efforts for demand side management programs. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Pay Range $38.97 - $50.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Job Close Date 08/15/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Experience managing projects and ensuring project deadlines are met. Experience in product and service development and launch. Experience working with and training cross functional teams to achieve business initiatives. Experience presenting general and technical information to various audiences. Experience with programming language Python and R. Experience with database management system MySQL and geographic information system ArcGIS Online. Experience developing or supporting data analytics dashboards, such as Tableau and Power BI. Experience working with Energy Efficiency Collaboration Platform ( EECP ), Meter Data Management System ( MDMS ), Office 360, and Energy Profiler Online ( EPO ). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops plans that position the future operations of the utility for continued success while achieving comprehensive sustainable energy goals. Oversees the assessment, demonstration, and development of technology associated with electric service and the evaluation of emerging technologies for environmental mitigation and customer end use. Assists executives and leadership team with examining AE’s environmental and affordability goals and directs short- and long-range strategic planning and analysis of electric utility and energy industry trends to recommend future goals. Facilitates the study of new technologies and their applicability to AE’s operations and in meeting customer energy needs into the future that may include flexible and reliable generation assets, smarter grids, transportation electrification, and distributed energy resources. Provides support in the analysis of future opportunities and threats, assesses long-term energy resource uncertainty and risk, and makes recommendations on how best to position the utility for continued success. Assists with recommending new technologies and business cases for improved utility operations and customer experience. Works in partnership with other AE business units and other City departments and assists in managing collaborative research through industry and academic research groups. Provides support in the examination, analysis, and development of innovative business models that will enable AE to achieve strategic goals that may include environment, grid modernization, and customer experience goals. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of regulatory requirements for electric utilities at the Local, State, and Federal levels. Knowledge of understanding the electric power industry and energy markets. Knowledge of relevant technologies to integrate into the long-term strategic vision. Knowledge of City practices, policies, and procedures. Skill in communicating both orally and in writing. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in operating computers and related software applications. Skill in formulating data analysis and solving problems. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train and lead others. Ability to present information to various audiences. Ability to understand and explain industry trends, processes, and procedures. Ability to manage multiple strategic program initiatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university in Business, Finance, Public Administration, Economics, Engineering, or a related field, plus five (5) years of experience related to the job. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience managing projects and ensuring project deadlines are met. (Open Ended Question) * Describe your experience in product and service development and launch. (Open Ended Question) * Describe your experience working with and training cross functional teams to achieve business initiatives. (Open Ended Question) * Describe your experience preparing and delivering presentations and reports to various audiences, management and/or boards and commissions. (Open Ended Question) * Do you have experience working with the programming language Python and/or R? Yes No * Do you have experience working with the database management system MySQL and/or geographic information system ArcGIS Online? Yes No * Describe your experience developing or supporting data analytics dashboards such as Tableau and Power BI. (Open Ended Question) * Describe your experience working with Energy Efficiency Collaboration Platform (EECP), Meter Data Management System (MDMS), Office 360, and/or Energy Profiler Online (EPO). (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Finance, Accounting, or Economics plus six (6) years of experience in a finance related field, two (2) years of which include management experience Additionally, experience must include one year of accounting. Up to twelve (12) hours of accounting coursework may substitute for accounting experience A Master’s in Finance, Accounting, or Business related field or a CPA certification may substitute for two (2) years of experience requirement Licenses or Certifications: None. Notes to Applicants Position Overview: This position will support the City of Austin Capital Delivery Services Department in the Financial Services Division. The Financial Manager III will report to the Assistant Director over Business Enterprises and be accountable for lead financial teams responsible for accounts payable and receivables, budget development and analysis, financial monitoring and reporting, revenue management, and project accounting for the department. The position will provide financial oversite for citywide Public Improvement Bond Capital Improvement Program using departmental project management services of over $7 Billion. The Financial Manager III will oversee and direct development of direct/indirect cost or allocation methodologies, business planning, and mid- and long-range financial forecast. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. · This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. · If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: · This position may require a skills assessment. · If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. · The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. · This position will require a pre-employment Criminal Background Investigation ( CBI ). Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $44.62 - $58.01 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may vary depending on work demands and business needs. Job Close Date 07/30/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Suite 800, Austin, TX 78704 Preferred Qualifications Preferred Experience: Experience in directly managing development of department level operating and capital budgets. Experience developing, coordinating, and managing direct/indirect costing models, revenue forecasting, and financial compliance. Experience in managing purchasing and contract management teams. Experience working with diverse, multi-faceted teams. Experience working with, presenting and/or communicating with executives, division managers, supervisors, and project stakeholders. Experience responding to counsel requests to convey budgetary and financial information. The ability to travel to multiple locations as needed. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Properly accounts for and safe-guards the City’s cash and other assets for large-sized enterprises or functions within a department. Provides general oversight for department’s accounting, budgeting, purchasing, accounts payable, accounts receivable, revenue, CIP , grants, fixed assets, inventory, and payroll functions. May provide oversight for non-financial areas. Guides financial decisions of the organization by preparing financial information for presentation and consideration by management. Oversees and directs the development of the budget and business plan for the organization, performs budget analysis, provides guidance and recommendations to management, monitors the budget by reviewing current year estimates and budget variance reports, and reviews historical and forecast budget information. Provides feedback and analysis of organization performance measures, goals, and objectives by compiling relevant financial, business, service and operational information, identifying and evaluating trends, and recommending corrective actions. Reviews financial and budget reports and performs financial analyses by managing compilation of appropriate information. Directs the development of organization’s mid- and long-range financial forecast; ensuring revenue, expenditure and debt service projections meet applicable financial policies, guidelines and benchmarks, such as requirements for debt service coverage and cash reserves. Oversees and directs development of service rates, cost of service studies, and customer class rate proposals for Council. Oversees and directs requirements of a regulatory environment including rate proceedings, rate filing documentation, expert testimony development and delivery, litigation support, and settlement negotiations. Oversees and directs debt program including revenue bond planning and issuance, development and update of Bond Official Statements, rating agency presentation development, management of commercial paper programs, reconciliations of debt service schedules, and analysis of bond refinancing or defeasance opportunities. Oversees and directs the development of the capital budget, long-range plan and five-year plan. Prepares, reviews, and evaluates financial and accounting documents, reports, and statements and ensures that financial transactions are recorded promptly and properly. Ensures financial staff are appropriately trained on the City’s systems of record and on citywide policies and procedures. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. May provide leadership, work assignments, evaluation, training and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the processes and theories used for public budgetary and financial policies Knowledge of accounting concepts, principals and practices Knowledge of financial reporting and internal control systems Knowledge of utility ratemaking and cost of service study methodology Knowledge of debt instruments, cash management and utility financing methods Knowledge of forecasting models; econometric studies, analysis and forecasting; and estimating methods and techniques Knowledge of cost benefits analysis, feasibility studies and net present value analysis methods Knowledge of enterprise budgeting, financial planning or accounting Knowledge of preferred business practices Knowledge of financial and budget systems and reporting Knowledge of leadership/supervisory/management best practices Skill in designing and maintaining complex spreadsheet and database models Skill in development of presentations Skill in effective oral and written communications Skill in analyzing and interpreting complex financial records Skill in using computers and related software applications Skill in determining need and compiling, analyzing and presenting financial information and data for management and Council use Ability to resolve problems or situations that require the exercising of good judgement Ability to prepare complex and accurate financial reports Ability to establish and maintain good working relationships with other City employees and the public Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to Finance, Accounting, or Economics plus six (6) years of experience in a finance related field, two (2) years of which include management experience. Additionally, experience must include one year of accounting. Up to twelve (12) hours of accounting coursework may substitute for accounting experience. A Master's in Finance, Accounting, or Business related field or a CPA certification may substitute for two (2) years of experience requirement. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your experience directly managing development of budgets, including financial forecasts, current year estimates, and annual budget submissions for both operations and capital. Please include in your answer the specific position(s) listed on your application in which you had oversight or managed a group performing these functions and the role for which you served. (Open Ended Question) * Please describe your experience developing, coordinating, and managing direct/indirect costing models, revenue forecasting, and financial compliance. Please include in your answer the specific position(s) listed on your application in which you had oversight or managed a group performing these functions and the role for which you served. (Open Ended Question) * Please describe your experience in managing purchasing and contract management teams. In your answer, please include specific position(s) listed on your application in which you had oversight or managed a group performing these functions and the role for which you served. (Open Ended Question) * Please describe your experience working with diverse and multi-faceted teams. Please include in your answer the specific position(s) listed on your application in which you performed these duties, the role in which you served and provide details of specific example(s) on how you motivated and developed these teams. (Open Ended Question) * Please describe your experience working with, presenting and/or communicating with executives, division managers, supervisors, and project stakeholders. Please include in your answer the specific position(s) listed on your application in which you performed these duties, and the role in which you served. Also include in your answer, please provide specific example(s) on how you communicated with and presented information to these individuals or groups. (Open Ended Question) * Please describe your experience responding to council requests to convey budgetary and financial information. Please include in your answer the specific position(s) listed on your application in which you performed these duties and the role in which you served. In your answer, please describe and provide specific example(s) of the means you utilized to managed, gathered, consolidated, and tracked the information for the response also include the review process you utilized. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jul 17, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Finance, Accounting, or Economics plus six (6) years of experience in a finance related field, two (2) years of which include management experience Additionally, experience must include one year of accounting. Up to twelve (12) hours of accounting coursework may substitute for accounting experience A Master’s in Finance, Accounting, or Business related field or a CPA certification may substitute for two (2) years of experience requirement Licenses or Certifications: None. Notes to Applicants Position Overview: This position will support the City of Austin Capital Delivery Services Department in the Financial Services Division. The Financial Manager III will report to the Assistant Director over Business Enterprises and be accountable for lead financial teams responsible for accounts payable and receivables, budget development and analysis, financial monitoring and reporting, revenue management, and project accounting for the department. The position will provide financial oversite for citywide Public Improvement Bond Capital Improvement Program using departmental project management services of over $7 Billion. The Financial Manager III will oversee and direct development of direct/indirect cost or allocation methodologies, business planning, and mid- and long-range financial forecast. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. · This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. · If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: · This position may require a skills assessment. · If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. · The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. · This position will require a pre-employment Criminal Background Investigation ( CBI ). Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $44.62 - $58.01 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may vary depending on work demands and business needs. Job Close Date 07/30/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Suite 800, Austin, TX 78704 Preferred Qualifications Preferred Experience: Experience in directly managing development of department level operating and capital budgets. Experience developing, coordinating, and managing direct/indirect costing models, revenue forecasting, and financial compliance. Experience in managing purchasing and contract management teams. Experience working with diverse, multi-faceted teams. Experience working with, presenting and/or communicating with executives, division managers, supervisors, and project stakeholders. Experience responding to counsel requests to convey budgetary and financial information. The ability to travel to multiple locations as needed. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Properly accounts for and safe-guards the City’s cash and other assets for large-sized enterprises or functions within a department. Provides general oversight for department’s accounting, budgeting, purchasing, accounts payable, accounts receivable, revenue, CIP , grants, fixed assets, inventory, and payroll functions. May provide oversight for non-financial areas. Guides financial decisions of the organization by preparing financial information for presentation and consideration by management. Oversees and directs the development of the budget and business plan for the organization, performs budget analysis, provides guidance and recommendations to management, monitors the budget by reviewing current year estimates and budget variance reports, and reviews historical and forecast budget information. Provides feedback and analysis of organization performance measures, goals, and objectives by compiling relevant financial, business, service and operational information, identifying and evaluating trends, and recommending corrective actions. Reviews financial and budget reports and performs financial analyses by managing compilation of appropriate information. Directs the development of organization’s mid- and long-range financial forecast; ensuring revenue, expenditure and debt service projections meet applicable financial policies, guidelines and benchmarks, such as requirements for debt service coverage and cash reserves. Oversees and directs development of service rates, cost of service studies, and customer class rate proposals for Council. Oversees and directs requirements of a regulatory environment including rate proceedings, rate filing documentation, expert testimony development and delivery, litigation support, and settlement negotiations. Oversees and directs debt program including revenue bond planning and issuance, development and update of Bond Official Statements, rating agency presentation development, management of commercial paper programs, reconciliations of debt service schedules, and analysis of bond refinancing or defeasance opportunities. Oversees and directs the development of the capital budget, long-range plan and five-year plan. Prepares, reviews, and evaluates financial and accounting documents, reports, and statements and ensures that financial transactions are recorded promptly and properly. Ensures financial staff are appropriately trained on the City’s systems of record and on citywide policies and procedures. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. May provide leadership, work assignments, evaluation, training and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the processes and theories used for public budgetary and financial policies Knowledge of accounting concepts, principals and practices Knowledge of financial reporting and internal control systems Knowledge of utility ratemaking and cost of service study methodology Knowledge of debt instruments, cash management and utility financing methods Knowledge of forecasting models; econometric studies, analysis and forecasting; and estimating methods and techniques Knowledge of cost benefits analysis, feasibility studies and net present value analysis methods Knowledge of enterprise budgeting, financial planning or accounting Knowledge of preferred business practices Knowledge of financial and budget systems and reporting Knowledge of leadership/supervisory/management best practices Skill in designing and maintaining complex spreadsheet and database models Skill in development of presentations Skill in effective oral and written communications Skill in analyzing and interpreting complex financial records Skill in using computers and related software applications Skill in determining need and compiling, analyzing and presenting financial information and data for management and Council use Ability to resolve problems or situations that require the exercising of good judgement Ability to prepare complex and accurate financial reports Ability to establish and maintain good working relationships with other City employees and the public Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to Finance, Accounting, or Economics plus six (6) years of experience in a finance related field, two (2) years of which include management experience. Additionally, experience must include one year of accounting. Up to twelve (12) hours of accounting coursework may substitute for accounting experience. A Master's in Finance, Accounting, or Business related field or a CPA certification may substitute for two (2) years of experience requirement. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your experience directly managing development of budgets, including financial forecasts, current year estimates, and annual budget submissions for both operations and capital. Please include in your answer the specific position(s) listed on your application in which you had oversight or managed a group performing these functions and the role for which you served. (Open Ended Question) * Please describe your experience developing, coordinating, and managing direct/indirect costing models, revenue forecasting, and financial compliance. Please include in your answer the specific position(s) listed on your application in which you had oversight or managed a group performing these functions and the role for which you served. (Open Ended Question) * Please describe your experience in managing purchasing and contract management teams. In your answer, please include specific position(s) listed on your application in which you had oversight or managed a group performing these functions and the role for which you served. (Open Ended Question) * Please describe your experience working with diverse and multi-faceted teams. Please include in your answer the specific position(s) listed on your application in which you performed these duties, the role in which you served and provide details of specific example(s) on how you motivated and developed these teams. (Open Ended Question) * Please describe your experience working with, presenting and/or communicating with executives, division managers, supervisors, and project stakeholders. Please include in your answer the specific position(s) listed on your application in which you performed these duties, and the role in which you served. Also include in your answer, please provide specific example(s) on how you communicated with and presented information to these individuals or groups. (Open Ended Question) * Please describe your experience responding to council requests to convey budgetary and financial information. Please include in your answer the specific position(s) listed on your application in which you performed these duties and the role in which you served. In your answer, please describe and provide specific example(s) of the means you utilized to managed, gathered, consolidated, and tracked the information for the response also include the review process you utilized. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
King County, WA
Seattle, Washington, United States
Summary This opportunity is open to current King County employees. We are not accepting external applications at this time. About the Role: The King County Wastewater Treatment Division is seeking an enthusiastic, strategic-thinking, agile, and collaborative leader to manage the delivery of our capital programs and projects. We need a proven leader who will leverage their project management expertise and experience to strategically resolve challenges and effectively deliver combined sewage and stormwater infrastructure projects that are as technically complex as they are critical to the quality of life of the communities we serve. The Environmental Community Services Section (ECSS) advances the values of King County and the Wastewater Treatment Division (WTD) by protecting public health and the environment and providing equitable, inclusive services to residents and businesses across King County. To our agency, success means providing clean water safely and reliably to the next generation. It also means being accountable to our ratepayers and operating a well-managed agency. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. In this position, you will have the opportunity bolster our region's public health and the environment protections every day. You will ensure strong service and coordination among ECSS work units in support of WTD's Capital Improvement Program. You will also manage the work group's efforts to support WTD Operations staff in their work running one of our region's most complex and important infrastructure systems. This position requires cooperation and collaboration with many different work units, and external partners and regulatory agencies. To be successful, you must be able to facilitate open dialog with a wide variety of contributors, sometimes balancing conflicting interests or opinions. You must navigate achieving results from people who do not report to you while maintaining consistently good working relationships with colleagues. Like most public infrastructure today, we must navigate immediate aging system needs, with limited funds while trying to hire new people to help us deliver the projects we must build. Attracting and retaining new people, and coaching, mentoring, and teaching them will be vital to our success. Continuous improvement of existing business processes that are responsive to meeting infrastructure needs with limited resources. The successful candidate will collaborate with all business sections of our utility, other King County departments and leadership, regulatory agencies, regional partner agencies, elected officials, councils, tribal governments, and community-based organizations. Our regional wastewater treatment system has a big job to do. It operates around the clock to sustain a healthy environment and enables our region to thrive by supporting equitable economic development. You will work with teams from across all wastewater workgroups and lines of business to help shape how we as a utility adapt and respond to changing regulations and build infrastructure for future generations. You will manage a workgroup supporting one of King County's largest, most complex capital programs with a variety of interesting, challenging, and critical projects. About the Team: The Environmental and Community Services Section ensures WTD's projects and programs proceed efficiently and successfully. In this position you will manage teams obligated to advance strategic priorities such as King County's Equity and Social Justice ordinance, Strategic Climate Action Plan, Best-run Government priority area, and the Clean Water/Healthy Habitat initiative in supporting WTD's Capital Improvement Program and WTD Operations. These teams provide services required by state and federal law, King County Code, and local ordinances. You will be expected to manage work unit activities to meet or exceed all established standards for regulatory compliance and service to ratepayers. Our primary mission is to provide high-quality treatment to wastewater collected from local sewer agencies. With a workforce of about 800 employees and multiple facilities, we serve a population of 2 million people. Our goal is to ensure clean water for the present and future generations, preserving the natural beauty of our environment. We are committed to accountability, both to our ratepayers and to operating as a well-managed agency. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As an ECSS Unit Manager , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing : Effectively lead and manage work in the Environmental and Community Service Section (ECSS) managing the daily operation of a work unit responsible and accountable for directing and supervising the work of supervisors, professional, technical, and administrative staff in a specific functional area, specifically supporting WTD's Capital Improvement Program (CIP) including the delivery of all capital programs and projects, and the integration of capital delivery functions and work processes. The ECSS functional areas include: Environmental Services Community Services Regulatory Compliance and Real Estate Acquisition Services Units Management of WTD's Industrial Waste Pretreatment Unit WTD's Education and Engagement Unit Experience, Qualifications, Knowledge, Skills Qualifications You Bring : A minimum of six (6) years of recent and verifiable experience at the supervisory level in the management or direct oversight of ECSS support services to large wastewater design and construction of capital projects, industrial waste pretreatment programs or education and engagement programs with a minimum of five (5) years of experience directly supervising personnel. Experience must include full oversight of personnel assigned to one of the following work disciplines serving capital improvement programs: community services; environmental planning; regulatory compliance and land acquisition; industrial waste pretreatment; or education and engagement. Demonstrated commitment to environmental stewardship, public health, regulatory compliance and service equity in the planning and delivery of projects and programs. Knowledge and skill in the principles and practices of successful supervision, employee coaching and performance management. Skill in applying strategic planning techniques to establish the direction and make decisions regarding multiple competing internal and external programs or projects. Skill in evaluating information to make decisions within and outside established guidelines with limited documentation. Established reputation as a strong leader who develops mutually respectful relationships, achieves consensus among competing interests and fosters a collaborative approach to problem-solving. Demonstrated experience and skill in working with elected officials and the general public to initiate programs and/or systems to enhance the use of existing and future resources. Skill in negotiating and identifying solutions that balance the division's and County's interests and those of the negotiating partner(s) within the financial capacity and staffing constraints. Substantial experience managing teams and overseeing consultants in the delivery of large programs and projects. Ability to provide an empowering leadership style and foster a productive and supportive work environment that attracts and retains quality employees, promotes teamwork, and challenges and develops employees. Ability to supervise staff at multiple locations while still fostering a team environment and maintaining consistency in deliverables and work product. Established ability to communicate effectively verbally and in writing. Competencies You Bring : Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Decision Quality - Making good and timely decisions that keep the organization moving forward. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Ensures Accountability - Holding self and others accountable to meet commitments. Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. It Would Be Great if You Also Bring: Advanced knowledge of supervisory techniques and principles and the application of this knowledge in a highly technical and political environment. Advanced knowledge of business management techniques including organization development and change management, financial forecasting, strategy execution, and business value realization. Knowledge of strategic planning techniques and principles. Knowledge of portfolio, program and project management, construction, project control, asset management and contract administration techniques and principles. Knowledge of public utility finance and budgeting techniques and principles. Knowledge of wastewater treatment systems and operations Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements 4 - 10 times a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is represented by the Teamster, Local 117. Pursuant to Article 12.1 Western Conference of Teamsters Pension Trust $2.00 per hour from the base wage will be submitted to the Western Conference of Teamsters Pension Trust Fund. Application and Selection Process: We welcome applications from all qualified i nternal King County employees only. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Optional Resume ( will be reviewed if submitted) Optional Cover Letter (will be reviewed if submitted) Responses to the supplemental questions Note: Additional documents won't be considered during minimum qualification screening. W ho to Contact: For more information regarding this recruitment, please contact Diana Eberly at diana.eberly@kingcounty.gov Discover More About the Wastewater Treatment Division : Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube , and the WTD Blog . Discover More About DNRP: Visit our DNRP website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement. Closing Date/Time:
Jul 23, 2024
Full Time
Summary This opportunity is open to current King County employees. We are not accepting external applications at this time. About the Role: The King County Wastewater Treatment Division is seeking an enthusiastic, strategic-thinking, agile, and collaborative leader to manage the delivery of our capital programs and projects. We need a proven leader who will leverage their project management expertise and experience to strategically resolve challenges and effectively deliver combined sewage and stormwater infrastructure projects that are as technically complex as they are critical to the quality of life of the communities we serve. The Environmental Community Services Section (ECSS) advances the values of King County and the Wastewater Treatment Division (WTD) by protecting public health and the environment and providing equitable, inclusive services to residents and businesses across King County. To our agency, success means providing clean water safely and reliably to the next generation. It also means being accountable to our ratepayers and operating a well-managed agency. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. In this position, you will have the opportunity bolster our region's public health and the environment protections every day. You will ensure strong service and coordination among ECSS work units in support of WTD's Capital Improvement Program. You will also manage the work group's efforts to support WTD Operations staff in their work running one of our region's most complex and important infrastructure systems. This position requires cooperation and collaboration with many different work units, and external partners and regulatory agencies. To be successful, you must be able to facilitate open dialog with a wide variety of contributors, sometimes balancing conflicting interests or opinions. You must navigate achieving results from people who do not report to you while maintaining consistently good working relationships with colleagues. Like most public infrastructure today, we must navigate immediate aging system needs, with limited funds while trying to hire new people to help us deliver the projects we must build. Attracting and retaining new people, and coaching, mentoring, and teaching them will be vital to our success. Continuous improvement of existing business processes that are responsive to meeting infrastructure needs with limited resources. The successful candidate will collaborate with all business sections of our utility, other King County departments and leadership, regulatory agencies, regional partner agencies, elected officials, councils, tribal governments, and community-based organizations. Our regional wastewater treatment system has a big job to do. It operates around the clock to sustain a healthy environment and enables our region to thrive by supporting equitable economic development. You will work with teams from across all wastewater workgroups and lines of business to help shape how we as a utility adapt and respond to changing regulations and build infrastructure for future generations. You will manage a workgroup supporting one of King County's largest, most complex capital programs with a variety of interesting, challenging, and critical projects. About the Team: The Environmental and Community Services Section ensures WTD's projects and programs proceed efficiently and successfully. In this position you will manage teams obligated to advance strategic priorities such as King County's Equity and Social Justice ordinance, Strategic Climate Action Plan, Best-run Government priority area, and the Clean Water/Healthy Habitat initiative in supporting WTD's Capital Improvement Program and WTD Operations. These teams provide services required by state and federal law, King County Code, and local ordinances. You will be expected to manage work unit activities to meet or exceed all established standards for regulatory compliance and service to ratepayers. Our primary mission is to provide high-quality treatment to wastewater collected from local sewer agencies. With a workforce of about 800 employees and multiple facilities, we serve a population of 2 million people. Our goal is to ensure clean water for the present and future generations, preserving the natural beauty of our environment. We are committed to accountability, both to our ratepayers and to operating as a well-managed agency. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As an ECSS Unit Manager , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing : Effectively lead and manage work in the Environmental and Community Service Section (ECSS) managing the daily operation of a work unit responsible and accountable for directing and supervising the work of supervisors, professional, technical, and administrative staff in a specific functional area, specifically supporting WTD's Capital Improvement Program (CIP) including the delivery of all capital programs and projects, and the integration of capital delivery functions and work processes. The ECSS functional areas include: Environmental Services Community Services Regulatory Compliance and Real Estate Acquisition Services Units Management of WTD's Industrial Waste Pretreatment Unit WTD's Education and Engagement Unit Experience, Qualifications, Knowledge, Skills Qualifications You Bring : A minimum of six (6) years of recent and verifiable experience at the supervisory level in the management or direct oversight of ECSS support services to large wastewater design and construction of capital projects, industrial waste pretreatment programs or education and engagement programs with a minimum of five (5) years of experience directly supervising personnel. Experience must include full oversight of personnel assigned to one of the following work disciplines serving capital improvement programs: community services; environmental planning; regulatory compliance and land acquisition; industrial waste pretreatment; or education and engagement. Demonstrated commitment to environmental stewardship, public health, regulatory compliance and service equity in the planning and delivery of projects and programs. Knowledge and skill in the principles and practices of successful supervision, employee coaching and performance management. Skill in applying strategic planning techniques to establish the direction and make decisions regarding multiple competing internal and external programs or projects. Skill in evaluating information to make decisions within and outside established guidelines with limited documentation. Established reputation as a strong leader who develops mutually respectful relationships, achieves consensus among competing interests and fosters a collaborative approach to problem-solving. Demonstrated experience and skill in working with elected officials and the general public to initiate programs and/or systems to enhance the use of existing and future resources. Skill in negotiating and identifying solutions that balance the division's and County's interests and those of the negotiating partner(s) within the financial capacity and staffing constraints. Substantial experience managing teams and overseeing consultants in the delivery of large programs and projects. Ability to provide an empowering leadership style and foster a productive and supportive work environment that attracts and retains quality employees, promotes teamwork, and challenges and develops employees. Ability to supervise staff at multiple locations while still fostering a team environment and maintaining consistency in deliverables and work product. Established ability to communicate effectively verbally and in writing. Competencies You Bring : Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Decision Quality - Making good and timely decisions that keep the organization moving forward. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Ensures Accountability - Holding self and others accountable to meet commitments. Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. It Would Be Great if You Also Bring: Advanced knowledge of supervisory techniques and principles and the application of this knowledge in a highly technical and political environment. Advanced knowledge of business management techniques including organization development and change management, financial forecasting, strategy execution, and business value realization. Knowledge of strategic planning techniques and principles. Knowledge of portfolio, program and project management, construction, project control, asset management and contract administration techniques and principles. Knowledge of public utility finance and budgeting techniques and principles. Knowledge of wastewater treatment systems and operations Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements 4 - 10 times a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is represented by the Teamster, Local 117. Pursuant to Article 12.1 Western Conference of Teamsters Pension Trust $2.00 per hour from the base wage will be submitted to the Western Conference of Teamsters Pension Trust Fund. Application and Selection Process: We welcome applications from all qualified i nternal King County employees only. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Optional Resume ( will be reviewed if submitted) Optional Cover Letter (will be reviewed if submitted) Responses to the supplemental questions Note: Additional documents won't be considered during minimum qualification screening. W ho to Contact: For more information regarding this recruitment, please contact Diana Eberly at diana.eberly@kingcounty.gov Discover More About the Wastewater Treatment Division : Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube , and the WTD Blog . Discover More About DNRP: Visit our DNRP website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement. Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None. Notes to Applicants The ideal candidate for this position will apply strong technical and interpersonal skills to deliver projects with focus on electric grid technologies. Working with area-specific program managers, this position will support the utility’s grid resilience goals by understanding key business drivers and executing effective project delivery. THIS POSITION : Serve as an interface with customer functional areas such as Planning, Engineering, Work Management, and Field Operations for the purpose of business technology alignment and relationship management. Ensure that specific project objectives are defined for areas of responsibility and that necessary preliminary activities (e.g., stakeholder communication plan, determination of outcomes, milestones, risk analyses, and resource planning) are completed to allow for effectiveness and focus during later stages of completion. Ensure all assigned projects are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion. Ensure all phases of assigned projects are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Execute continuous improvement projects for existing systems. Maintain reporting and dashboards for program/project execution, resourcing spend, vendor spend, and project budgets. Analyze business requirements or issues, convert analysis to functional specifications, and design solutions to meet cross functional business requirements or resolve issues. Prepare and execute software application testing (functional unit, integration, performance, regression and acceptance). Adhere to project management, software application development, testing, service management, change management and other relevant processes, standards, governance and controls. May participate in new technology evaluations. Coaches, reviews, and evaluates the work of project teams and makes project assignments as necessary Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. EMPLOYMENT APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation ( CBI ). WORK SCHEDULE : This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $44.62 - $58.01 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 07/30/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. (SCC), Austin, TX 78741 Preferred Qualifications Preferred Experience: Active PMP and/or PgMP Certification or the ability to obtain within 6 months of employment Experience in local, state, or federal grants Demonstrated experience in leading and managing electric utility projects Demonstrated experience leading enterprise level organizational change management initiatives Experience monitoring contracts and managing vendor relations Experience managing grant funded projects Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field; Experience may substitute for education for up to 4 years; Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have an active PMP or PgMP certification or the ability to obtain one within six (6) months of hire? Yes No * Please provide a brief description of your project experience with local, State, or Federal grants. (Open Ended Question) * Describe your experience leading electric utility projects, including the number of years of experience. (Open Ended Question) * Describe your experience leading organizations through project communication change management. (Open Ended Question) * Describe your experience monitoring contracted vendor performance. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jul 17, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None. Notes to Applicants The ideal candidate for this position will apply strong technical and interpersonal skills to deliver projects with focus on electric grid technologies. Working with area-specific program managers, this position will support the utility’s grid resilience goals by understanding key business drivers and executing effective project delivery. THIS POSITION : Serve as an interface with customer functional areas such as Planning, Engineering, Work Management, and Field Operations for the purpose of business technology alignment and relationship management. Ensure that specific project objectives are defined for areas of responsibility and that necessary preliminary activities (e.g., stakeholder communication plan, determination of outcomes, milestones, risk analyses, and resource planning) are completed to allow for effectiveness and focus during later stages of completion. Ensure all assigned projects are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion. Ensure all phases of assigned projects are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Execute continuous improvement projects for existing systems. Maintain reporting and dashboards for program/project execution, resourcing spend, vendor spend, and project budgets. Analyze business requirements or issues, convert analysis to functional specifications, and design solutions to meet cross functional business requirements or resolve issues. Prepare and execute software application testing (functional unit, integration, performance, regression and acceptance). Adhere to project management, software application development, testing, service management, change management and other relevant processes, standards, governance and controls. May participate in new technology evaluations. Coaches, reviews, and evaluates the work of project teams and makes project assignments as necessary Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. EMPLOYMENT APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation ( CBI ). WORK SCHEDULE : This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $44.62 - $58.01 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 07/30/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. (SCC), Austin, TX 78741 Preferred Qualifications Preferred Experience: Active PMP and/or PgMP Certification or the ability to obtain within 6 months of employment Experience in local, state, or federal grants Demonstrated experience in leading and managing electric utility projects Demonstrated experience leading enterprise level organizational change management initiatives Experience monitoring contracts and managing vendor relations Experience managing grant funded projects Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field; Experience may substitute for education for up to 4 years; Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have an active PMP or PgMP certification or the ability to obtain one within six (6) months of hire? Yes No * Please provide a brief description of your project experience with local, State, or Federal grants. (Open Ended Question) * Describe your experience leading electric utility projects, including the number of years of experience. (Open Ended Question) * Describe your experience leading organizations through project communication change management. (Open Ended Question) * Describe your experience monitoring contracted vendor performance. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses and Certifications Required: None. Notes to Applicants The ideal candidate for this position will have strong customer engagement skills coupled with functional requirement and use case/user story development. As a self-starter, this position will lead complex electric utility projects in the absence of a project manager. THIS POSITION : Serves as an interface with customer functional areas such as Planning, Engineering, Work Management, and Field Operations for the purpose of business technology alignment and relationship management. Analyze business requirements or issues, convert analysis to functional specifications, and design solutions to meet cross functional business requirements or resolve issues. Perform strategic analysis via frameworks such as SWOT , PESTLE Ability to connect inter-related initiatives to strategic direction Ability to work across various engineering and business domains Ability to lead multiple stakeholder teams through effective communication and change management, such as media campaigns and creating and administering training materials Prepare and execute software application testing (functional unit, integration, performance, regression and acceptance). Possess a working understanding of CIP and O&M budgets and experience tracking project funding Deliver efficiencies and service improvements Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. EMPLOYMENT APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation ( CBI ). WORK SCHEDULE : This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 07/29/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. (SCC), Austin, TX 78741 Preferred Qualifications Business systems analysis experience within the electric utility industry Certification such as CAPM , PMI - PBA , CBAP , or similar business analyst or project management certification Experience in leading complex technology projects through inception to post go-live operations Experience with project change management Experience recommending technology solutions based on strategic analysis outcomes Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures. Knowledge of legacy and web-based systems interfaces. Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts. Knowledge of cost-benefit analysis and total cost of ownership modeling. Skill in performing requirements development, process modeling, reporting and project management tools. Skill in developing process models and data flow diagrams using industry-standard modeling techniques. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to define, analyze, and find solutions for difficult or complex problems. Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts. Ability to view the big picture. Ability to quickly become familiar with emerging technologies. Ability to identify trends as well as isolated events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs and work hours may include after hours, holidays, and weekends. Are you able to meet these schedule requirements? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have an active CAPM, PMI-PBA, CBAP, or similar business analyst or project management certification or the ability to obtain one within six (6) months of hire? Yes No * Describe your experience with electric utility projects, including the number of years of experience and roles. (Open Ended Question) * Describe your experience evaluating project change management scope. (Open Ended Question) * Describe your experience transitioning customers from projects to operations. (Open Ended Question) * Describe your experience evaluating and recommending technology solutions to executives. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jul 16, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses and Certifications Required: None. Notes to Applicants The ideal candidate for this position will have strong customer engagement skills coupled with functional requirement and use case/user story development. As a self-starter, this position will lead complex electric utility projects in the absence of a project manager. THIS POSITION : Serves as an interface with customer functional areas such as Planning, Engineering, Work Management, and Field Operations for the purpose of business technology alignment and relationship management. Analyze business requirements or issues, convert analysis to functional specifications, and design solutions to meet cross functional business requirements or resolve issues. Perform strategic analysis via frameworks such as SWOT , PESTLE Ability to connect inter-related initiatives to strategic direction Ability to work across various engineering and business domains Ability to lead multiple stakeholder teams through effective communication and change management, such as media campaigns and creating and administering training materials Prepare and execute software application testing (functional unit, integration, performance, regression and acceptance). Possess a working understanding of CIP and O&M budgets and experience tracking project funding Deliver efficiencies and service improvements Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. EMPLOYMENT APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation ( CBI ). WORK SCHEDULE : This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 07/29/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. (SCC), Austin, TX 78741 Preferred Qualifications Business systems analysis experience within the electric utility industry Certification such as CAPM , PMI - PBA , CBAP , or similar business analyst or project management certification Experience in leading complex technology projects through inception to post go-live operations Experience with project change management Experience recommending technology solutions based on strategic analysis outcomes Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures. Knowledge of legacy and web-based systems interfaces. Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts. Knowledge of cost-benefit analysis and total cost of ownership modeling. Skill in performing requirements development, process modeling, reporting and project management tools. Skill in developing process models and data flow diagrams using industry-standard modeling techniques. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to define, analyze, and find solutions for difficult or complex problems. Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts. Ability to view the big picture. Ability to quickly become familiar with emerging technologies. Ability to identify trends as well as isolated events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs and work hours may include after hours, holidays, and weekends. Are you able to meet these schedule requirements? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have an active CAPM, PMI-PBA, CBAP, or similar business analyst or project management certification or the ability to obtain one within six (6) months of hire? Yes No * Describe your experience with electric utility projects, including the number of years of experience and roles. (Open Ended Question) * Describe your experience evaluating project change management scope. (Open Ended Question) * Describe your experience transitioning customers from projects to operations. (Open Ended Question) * Describe your experience evaluating and recommending technology solutions to executives. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
YORK COUNTY, SC
York, South Carolina, United States
About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. The Public Works Department is comprised of seven divisions that fall under the direction of the Public Works Director and Assistant Director. Each division provides an important service to the citizens of York County and contributes to the quality of life experienced by those who live in our county. The York County Water and Sewer Division operates and maintains water and sewer systems in defined service areas in eastern York County and western York County. The department purchases water from the City of Rock Hill. The county has in excess of 20,000 retail customers in its service areas. York County also provides service to the City of York. Sewer service is provided through a collection system owned by York County with treatment being provided by the City of Rock Hill's Manchester Creek Wastewater Treatment Facility. About our opportunity We invite you to apply to join our team as a full-time (40 hours per week), non-exempt Maintenance Technician II (Water & Sewer Utility Worker) in our Public Works Department, Water and Sewer Division. The purpose of this position is to maintain and operate the water and sewer systems of the county. Projected Hiring Range: $21.20 - $26.50 per hour. Salary is based on qualifications. Work Schedule: Monday - Friday, 7:00 am - 4:00 pm (40 hours per week); hours may vary based on operational needs and include on call rotation schedule. Our Total Compensation Package: Compensation - competitive market-rate pay, and negotiable based on qualifications. Comprehensive State Medical Insurance, Dental and Vision Insurance Life Insurance Long-term disability Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Program (Student Loan Forgiveness Program) 11 Paid Holidays + 3 Optional Holidays Longevity Pay SC State Retirement Plan Pension (required) Paid Vacation and Sick Time Sick Bank Critical Care and Cancer Insurance Wellness Screenings Employee Assistance Programs Professional Development / Trainings / Conferences Duties and Responsibilities: Participates in the construction/installation, maintenance, and repair of water and sewer lines and appurtenances. Transports and operates heavy equipment as needed for daily tasks. Receives and responds to customer requests by way of work orders to locate underground utilities, check meters, etc. Cleans clogged sewer mains and manholes. Conducts thorough checks of the water and sewer system. Operates all vehicles and equipment of the water and sewer department. Ability to drive county vehicles required to perform this required task. Installs and operates automatic meter reading equipment. Responds to emergency calls and does emergency repairs 24 hours a day 7 days per week. Attends meetings, training, and seminars to enhance job knowledge and skills. Performs related work as assigned. About you Education and Experience Requirements: High School Graduation or GED equivalent. One (1) year of related experience or an equivalent combination of education, training and experience. (commercial site work, pipe installation, electrical work, or the maintenance of a municipal water/wastewater system). Special Licenses or Certifications: Valid state Class A, Commercial driver’s license (or the ability to obtain within 6 months of hire through training provided by York County Public Works Department). First Aid/CPR Certification or the ability to obtain through training provided by York County Public Works Department. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs medium work that involves walking, standing, stooping, jumping, lifting, digging, pushing and raising objects and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis. Unavoidable Work Hazards (Work Environment): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to: Bright/dim light; Dusts and pollen. Extreme heat and/or cold; Wet or humid conditions. Extreme noise levels, Animals/wildlife. Vibration; Fumes and/or noxious odors. Traffic; Moving machinery. Electrical shock; Heights. Radiation; Disease/pathogens. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 8/6/2024 5:00 PM Eastern
Jul 25, 2024
Full Time
About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. The Public Works Department is comprised of seven divisions that fall under the direction of the Public Works Director and Assistant Director. Each division provides an important service to the citizens of York County and contributes to the quality of life experienced by those who live in our county. The York County Water and Sewer Division operates and maintains water and sewer systems in defined service areas in eastern York County and western York County. The department purchases water from the City of Rock Hill. The county has in excess of 20,000 retail customers in its service areas. York County also provides service to the City of York. Sewer service is provided through a collection system owned by York County with treatment being provided by the City of Rock Hill's Manchester Creek Wastewater Treatment Facility. About our opportunity We invite you to apply to join our team as a full-time (40 hours per week), non-exempt Maintenance Technician II (Water & Sewer Utility Worker) in our Public Works Department, Water and Sewer Division. The purpose of this position is to maintain and operate the water and sewer systems of the county. Projected Hiring Range: $21.20 - $26.50 per hour. Salary is based on qualifications. Work Schedule: Monday - Friday, 7:00 am - 4:00 pm (40 hours per week); hours may vary based on operational needs and include on call rotation schedule. Our Total Compensation Package: Compensation - competitive market-rate pay, and negotiable based on qualifications. Comprehensive State Medical Insurance, Dental and Vision Insurance Life Insurance Long-term disability Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Program (Student Loan Forgiveness Program) 11 Paid Holidays + 3 Optional Holidays Longevity Pay SC State Retirement Plan Pension (required) Paid Vacation and Sick Time Sick Bank Critical Care and Cancer Insurance Wellness Screenings Employee Assistance Programs Professional Development / Trainings / Conferences Duties and Responsibilities: Participates in the construction/installation, maintenance, and repair of water and sewer lines and appurtenances. Transports and operates heavy equipment as needed for daily tasks. Receives and responds to customer requests by way of work orders to locate underground utilities, check meters, etc. Cleans clogged sewer mains and manholes. Conducts thorough checks of the water and sewer system. Operates all vehicles and equipment of the water and sewer department. Ability to drive county vehicles required to perform this required task. Installs and operates automatic meter reading equipment. Responds to emergency calls and does emergency repairs 24 hours a day 7 days per week. Attends meetings, training, and seminars to enhance job knowledge and skills. Performs related work as assigned. About you Education and Experience Requirements: High School Graduation or GED equivalent. One (1) year of related experience or an equivalent combination of education, training and experience. (commercial site work, pipe installation, electrical work, or the maintenance of a municipal water/wastewater system). Special Licenses or Certifications: Valid state Class A, Commercial driver’s license (or the ability to obtain within 6 months of hire through training provided by York County Public Works Department). First Aid/CPR Certification or the ability to obtain through training provided by York County Public Works Department. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs medium work that involves walking, standing, stooping, jumping, lifting, digging, pushing and raising objects and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis. Unavoidable Work Hazards (Work Environment): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to: Bright/dim light; Dusts and pollen. Extreme heat and/or cold; Wet or humid conditions. Extreme noise levels, Animals/wildlife. Vibration; Fumes and/or noxious odors. Traffic; Moving machinery. Electrical shock; Heights. Radiation; Disease/pathogens. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 8/6/2024 5:00 PM Eastern
King County, WA
Seattle, Washington, United States
Summary Exciting News! The Wastewater Treatment Division's Treatment and Separated Conveyance Planning Group is looking for a career service Senior - Wastewater Utility Planner (WQPPM III) who wants to work for an organization that empowers continued learning, values work/life balance, and works to support thriving, resilient neighborhoods, and communities in the Puget Sound region. About The Role: This position will serve as senior planner and planning project manager primarily for the Treatment Planning Program. The Treatment Planning Program develops long-range plans to ensure the capacity of WTD's three large, regional treatment plants and two small, independent treatment plants as well as to meet treatment regulations. Significant work occurring within the program now and for the next several years includes addressing current and future requirements of the Puget Sound Nutrient General Permit (PSNGP) and National Pollutant Discharge Elimination System (NPDES) permits; developing a Long-term Treatment Plan; developing conceptual capital projects to increase treatment capacity; developing conceptual projects that progress into project delivery and drive large capital investments in WTD's infrastructure; leading treatment process studies to improve and optimize treatment operations; and developing and recommending policy and strategic guidance for the region's regional wastewater system. The successful candidate for this position will join a highly collaborative team and primarily contribute, lead, and manage projects and efforts within the Treatment Planning Program. These efforts include helping enable WTD to plan strategically for a variety of upcoming needs and changing conditions for many decades, guiding future investments and policies in a manner that facilitates the development of detailed, near-term plans supporting the broader, long-term vision for each of King County WTD's wastewater treatment plants and systemwide. This position will work independently as well as lead collaborative teams at the senior level, under the program manager, to develop and lead decision-making processes, develop technical information, and develop necessary documentation for decision making and to comply with regulatory requirements. This position will also provide project guidance and work item support to mid- and junior-level staff within related programs. This position performs work remotely and onsite. About The Team: The Treatment and Separated Conveyance Planning Group is one of two groups within the Wastewater Treatment Division that develop, update, and track implementation of long-term plans for the regional wastewater system. Key focus areas of this group are planning for: Treatment plant capacity to accommodate population growth Level of treatment to meet existing and future regulations Pipe and pump capacity for the separated conveyance system and Reducing infiltration and inflow into the sewer system while considering climate impacts and adaptation, equity and social justice, resource recovery needs and opportunities, management of aging infrastructure, cost and affordability, and more. More information on the programs within the Treatment and Separated Conveyance Planning group can be found here: Treatment Planning Program: https://kingcountywtd.com/2022/01/24/planning-ahead-to-treat-wastewater/ and https://kingcounty.gov/en/dept/dnrp/waste-services/wastewater-treatment/programs/treatment-planning Separated Conveyance Program: https://kingcounty.gov/en/dept/dnrp/waste-services/wastewater-treatment/programs/conveyance-system-improvement and https://kingcounty.gov/en/dept/dnrp/waste-services/wastewater-treatment/programs/infiltration-inflow Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a WQPPM III, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities. Job Duties What You Will Be Doing: Lead or assist in the development of various technical and policy components of WTD's treatment planning. Review initiatives, plans, regulations, policies, technical studies, and documents for impacts on WTD's treatment and/or separated conveyance system. Lead, coordinate, develop, execute, and/or assist with various types of planning processes, decision making roadmaps, technical, costing, and policy analyses, such as treatment options, conveyance options, benefit/costs analysis, literature reviews, sustainability analyses, and data statistical analyses to evaluate technical concepts, and recommended policies and decisions to inform decision-making processes. Coordinate and collaborate with other units, staff, and leadership within and throughout WTD to consider the nexus and context of other system needs, opportunities, and priorities as they relate to various planning efforts. Incorporate principles of sustainability, climate, and equity, as described in the County's Strategic Climate Action Plan and Equity and Social Justice Strategic Plan, into the program and projects. Lead, prepare, and review written reports, memos, and other documents necessary to support various planning efforts and inform decision making processes. Negotiate and craft agreements with component agencies and regulators, and other organizations and governments to support planning and project delivery. Experience, Qualifications, Knowledge, Skills Qualifications You Must Bring: Experience leading planning, environmental review, decision-making processes, and/or policy analysis. Strong written and verbal communication skills for conveying technical information to a wide variety of expert and non-expert audiences, such as the general public, nongovernmental organizations, other sewer utilities, agency leadership, and/or elected representatives. Demonstrated experience and knowledge of project management, contract management, and/or team management. Demonstrated experience and knowledge of planning techniques, principles, and/or practices to develop plans and solutions for complex projects. Experience working independently with minimal guidance where there may be ambiguity and established procedures and policies may not exist and must be developed to craft solutions and pathways leading to recommendations. Demonstrated skill in adapting to changing priorities, needs, and direction. Competencies You Bring: Collaborates - Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains trust and support of others. Plans and Aligns - Sets objectives to align with broader organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Interpersonal Savvy - Relates comfortably with people across levels, functions, culture, and geography. Acts with diplomacy and tact. Builds rapport in an open, friendly, and accepting way. Builds constructive relationships with people both similar and different to self. Picks up on interpersonal and group dynamics. Strategic Mindset - Anticipates future trends and implications accurately. Readily poses future scenarios. Articulates credible pictures and visions of possibilities that will create sustainable value. Creates competitive and breakthrough strategies that show a clear connection between vision and action. Action Oriented - Readily acts on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues. It Would Be Great If You Also Bring: Bachelor's degree in planning, engineering, environmental science, or closely related field OR the equivalent combination of education and experience. Knowledge of wastewater treatment methods and techniques. Knowledge of King County's regional wastewater conveyance and treatment system. Knowledge of environmental regulations, such as federal Clean Water Act, National Pollutant Discharge Elimination System (NPDES), and/or Puget Sound Nutrient General Permit (PSNGP). Knowledge of local government processes, public utility issues, and communications. Experience using decision making criteria, principles and practices, including identifying issues needing management attention/input. Experience effectively presenting to local agencies, elected officials, community groups, and/or the general public. Experience leading decision-making processes Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements, averaging once per month, usually at King Street Center (201 S. Jackson St., Seattle, WA 98104) or at one of WTD's regional treatment plants. The frequency of onsite work is determined by business needs and may be adjusted accordingly. This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Location: Remote/Onsite - King Street Center 201 S Jackson St, Seattle, WA 98104 or one of WTD's regional treatment plants. Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is represented by The Technical Employees' Association. Application and Selection Process: We welcome applications from all qualified candidates. We value diverse perspectives, life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. Applications without the following required materials will not be considered for this position. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. There will be a written examination following interviews. Who to Contact: For more information regarding this recruitment, please contact: Delores Venters - dventers@kingcounty.gov Discover More about DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time:
Jul 17, 2024
Full Time
Summary Exciting News! The Wastewater Treatment Division's Treatment and Separated Conveyance Planning Group is looking for a career service Senior - Wastewater Utility Planner (WQPPM III) who wants to work for an organization that empowers continued learning, values work/life balance, and works to support thriving, resilient neighborhoods, and communities in the Puget Sound region. About The Role: This position will serve as senior planner and planning project manager primarily for the Treatment Planning Program. The Treatment Planning Program develops long-range plans to ensure the capacity of WTD's three large, regional treatment plants and two small, independent treatment plants as well as to meet treatment regulations. Significant work occurring within the program now and for the next several years includes addressing current and future requirements of the Puget Sound Nutrient General Permit (PSNGP) and National Pollutant Discharge Elimination System (NPDES) permits; developing a Long-term Treatment Plan; developing conceptual capital projects to increase treatment capacity; developing conceptual projects that progress into project delivery and drive large capital investments in WTD's infrastructure; leading treatment process studies to improve and optimize treatment operations; and developing and recommending policy and strategic guidance for the region's regional wastewater system. The successful candidate for this position will join a highly collaborative team and primarily contribute, lead, and manage projects and efforts within the Treatment Planning Program. These efforts include helping enable WTD to plan strategically for a variety of upcoming needs and changing conditions for many decades, guiding future investments and policies in a manner that facilitates the development of detailed, near-term plans supporting the broader, long-term vision for each of King County WTD's wastewater treatment plants and systemwide. This position will work independently as well as lead collaborative teams at the senior level, under the program manager, to develop and lead decision-making processes, develop technical information, and develop necessary documentation for decision making and to comply with regulatory requirements. This position will also provide project guidance and work item support to mid- and junior-level staff within related programs. This position performs work remotely and onsite. About The Team: The Treatment and Separated Conveyance Planning Group is one of two groups within the Wastewater Treatment Division that develop, update, and track implementation of long-term plans for the regional wastewater system. Key focus areas of this group are planning for: Treatment plant capacity to accommodate population growth Level of treatment to meet existing and future regulations Pipe and pump capacity for the separated conveyance system and Reducing infiltration and inflow into the sewer system while considering climate impacts and adaptation, equity and social justice, resource recovery needs and opportunities, management of aging infrastructure, cost and affordability, and more. More information on the programs within the Treatment and Separated Conveyance Planning group can be found here: Treatment Planning Program: https://kingcountywtd.com/2022/01/24/planning-ahead-to-treat-wastewater/ and https://kingcounty.gov/en/dept/dnrp/waste-services/wastewater-treatment/programs/treatment-planning Separated Conveyance Program: https://kingcounty.gov/en/dept/dnrp/waste-services/wastewater-treatment/programs/conveyance-system-improvement and https://kingcounty.gov/en/dept/dnrp/waste-services/wastewater-treatment/programs/infiltration-inflow Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a WQPPM III, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities. Job Duties What You Will Be Doing: Lead or assist in the development of various technical and policy components of WTD's treatment planning. Review initiatives, plans, regulations, policies, technical studies, and documents for impacts on WTD's treatment and/or separated conveyance system. Lead, coordinate, develop, execute, and/or assist with various types of planning processes, decision making roadmaps, technical, costing, and policy analyses, such as treatment options, conveyance options, benefit/costs analysis, literature reviews, sustainability analyses, and data statistical analyses to evaluate technical concepts, and recommended policies and decisions to inform decision-making processes. Coordinate and collaborate with other units, staff, and leadership within and throughout WTD to consider the nexus and context of other system needs, opportunities, and priorities as they relate to various planning efforts. Incorporate principles of sustainability, climate, and equity, as described in the County's Strategic Climate Action Plan and Equity and Social Justice Strategic Plan, into the program and projects. Lead, prepare, and review written reports, memos, and other documents necessary to support various planning efforts and inform decision making processes. Negotiate and craft agreements with component agencies and regulators, and other organizations and governments to support planning and project delivery. Experience, Qualifications, Knowledge, Skills Qualifications You Must Bring: Experience leading planning, environmental review, decision-making processes, and/or policy analysis. Strong written and verbal communication skills for conveying technical information to a wide variety of expert and non-expert audiences, such as the general public, nongovernmental organizations, other sewer utilities, agency leadership, and/or elected representatives. Demonstrated experience and knowledge of project management, contract management, and/or team management. Demonstrated experience and knowledge of planning techniques, principles, and/or practices to develop plans and solutions for complex projects. Experience working independently with minimal guidance where there may be ambiguity and established procedures and policies may not exist and must be developed to craft solutions and pathways leading to recommendations. Demonstrated skill in adapting to changing priorities, needs, and direction. Competencies You Bring: Collaborates - Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains trust and support of others. Plans and Aligns - Sets objectives to align with broader organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Interpersonal Savvy - Relates comfortably with people across levels, functions, culture, and geography. Acts with diplomacy and tact. Builds rapport in an open, friendly, and accepting way. Builds constructive relationships with people both similar and different to self. Picks up on interpersonal and group dynamics. Strategic Mindset - Anticipates future trends and implications accurately. Readily poses future scenarios. Articulates credible pictures and visions of possibilities that will create sustainable value. Creates competitive and breakthrough strategies that show a clear connection between vision and action. Action Oriented - Readily acts on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues. It Would Be Great If You Also Bring: Bachelor's degree in planning, engineering, environmental science, or closely related field OR the equivalent combination of education and experience. Knowledge of wastewater treatment methods and techniques. Knowledge of King County's regional wastewater conveyance and treatment system. Knowledge of environmental regulations, such as federal Clean Water Act, National Pollutant Discharge Elimination System (NPDES), and/or Puget Sound Nutrient General Permit (PSNGP). Knowledge of local government processes, public utility issues, and communications. Experience using decision making criteria, principles and practices, including identifying issues needing management attention/input. Experience effectively presenting to local agencies, elected officials, community groups, and/or the general public. Experience leading decision-making processes Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements, averaging once per month, usually at King Street Center (201 S. Jackson St., Seattle, WA 98104) or at one of WTD's regional treatment plants. The frequency of onsite work is determined by business needs and may be adjusted accordingly. This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Location: Remote/Onsite - King Street Center 201 S Jackson St, Seattle, WA 98104 or one of WTD's regional treatment plants. Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is represented by The Technical Employees' Association. Application and Selection Process: We welcome applications from all qualified candidates. We value diverse perspectives, life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. Applications without the following required materials will not be considered for this position. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. There will be a written examination following interviews. Who to Contact: For more information regarding this recruitment, please contact: Delores Venters - dventers@kingcounty.gov Discover More about DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time: