by Chris Hollins | Jan 7, 2016 | education/training
Employee retention is critical to every business – including “high turnover” industries like childcare, automotive, retail, and more. Research shows that replacing an employee can cost up to 20 percent of the position’s annual salary. The focus of employee retention...
by Chris Edmonds | Dec 11, 2015 | education/training
Do people – employees, peers, bosses, customers, everyone – feel valued when they interact with you? Do they feel listened to – and heard? Do they feel you make every effort to address their needs – or explain what you can do for them? In our “get it done,” fast-paced...
by Stan Skipworth | Dec 10, 2015 | About the Public Sector
As 2015 reluctantly winds down to its final days, I find a highly-charged momentum continues on a topic that has become and will seemingly remain among the most important objectives of any organization and its leaders. Across the country, from companies to communities...
by Chris Edmonds | Nov 12, 2015 | on the job
Recently, I overheard two frontline supervisors talking about a meeting they attended a few days earlier. At that meeting, senior leaders of their division shared upcoming plans for layoffs to cut expenses. The senior leaders explained that they would announce the...
by Sarah Davies | Nov 10, 2015 | on the job
Whether it’s a company or a local government, you’re simply bound to meet people who are not exactly friendly. This is what happens to people who decide to work in crowded environments. Most of your co-workers will be absolutely fine, but you can expect a...
