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Job Description

• Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis.
• Develop, recommend, and implement program goals and objectives within assigned department.
• Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures.
• Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities.
• Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals.
• Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements.
• Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary.
• Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions.
• Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department.
• Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes.
• Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports.
• Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County.
• Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes.
• Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award.
• Make presentations to the public, community groups, various committees, and elected boards.
• Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service.
• Perform related duties as assigned.

• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Standard accepted principles and practices of motivation, team building, and conflict resolution.
• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Principles and practices of local government and county administration, organization, programs, and functions.
• Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility.
• Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis.
• Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility.
• Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports.
• Statistical methods and analysis and the use and interpretation of statistics in reports
• Modern office practices, methods, computer equipment, and applications related to the work.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.

• On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight.
• Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements.
• Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories.
• Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas.
• Provide administrative and professional leadership and direction for assigned programs and projects.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports.
• Prepare and administer program budgets; allocate limited resources in a cost effective manner.
• Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
• Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility.
• Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
• Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Prepare comprehensive, clear, concise, and highly complex reports.
• Communicate clearly and concisely, both orally and in writing.
• Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service.