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Job Description

• Develop, create, coordinate and execute the communication, public relations, marketing, media and outreach programs for specific department(s).
• Disseminate information in a coordinated manner.
• Develop and establish proactive communication and community involvement efforts targeting diverse populations.
• Collaborate in the short and long-term planning and development of the City’s overall branding and visual identity programs.
• Manage community engagement for all represented department efforts. Coordinate outreach programs, open houses, and high-profile projects.
• Assist with City communications, team members, efforts for emergency operations and preparedness.
• Lead the response or assist with responding to public requests for information or complaints. Ensure positive public relations and relationship building necessary for community trust, cohesiveness and understanding.
• Provides recommendations for promotional materials to ensure a consistent look and message that promotes the Department’s goals and objectives.
• Oversee and manage department web pages content and appearance.
• Remain current on department-wide issues, services, programs, events, and projects. Collaborate with communications team to identify and create earned media opportunities and implement those strategies to promote and market programs, services, etc
• Produce and create key external communication materials in varied formats, using a style that is engaging, concise and appropriate in tone for the organization/ audience.
• Keep up to date on emerging communication trends and technologies and recommend and implement new tools that can help broaden and deepen department communication efforts.
• Ability to travel and conduct business throughout the City.

• Maintains records of department media releases, website and social media content.
• Assists with communication research and marketing strategy.
• Performs other duties as assigned.

• 4 Year/Bachelors: Marketing, Multimedia, Communications, and/or Journalism required.
• An equivalent combination of education and/or experience may substitute for education requirement on a year-for-year basis.

• 4 years progressive work experience and responsibility in communications or marketing with an emphasis on writing, creating campaigns to inform and educate audiences, and demonstrated familiarity with modern media platforms including social media channels. Must be in addition to any experience used to satisfy the education requirement, required.
• Media relations and municipal experience preferred.
• Experience with project management experience and demonstrated experience with online communications and marketing software including Canva, Sprout Social, Hootsuite, Asana, and/or other publication software applications used in producing high-quality publications.

• Excellent and diverse writing, presentation and communication skills. Requires excellent grammar, spelling, punctuation and vocabulary. Ability to listen and communicate effectively with diverse groups.
• Knowledge of website and social analytics tools. Must be able to gather media and archive materials for records purposes and future use.
• Knowledge and expertise in media relations and press releases.
• Creative and innovative thinker, tech-savvy with, content management systems, software commonly used for creating marketing material and social content.
• Establish and maintain effective working relationships with City employees across the city, representatives of other agencies and organizations, and members of the community.
• Requires creativity and strong customer relation skills.
• Must consistently prioritize and manage multiple tasks in a fast-paced environment and work independently. Coordinate and organize numerous projects simultaneously.
• Must be capable of discerning when confidentiality ability and maintaining confidentiality.
• Must work well under pressure and meet tight deadlines. Requires functioning at high-speed to allow for completion of projects in a timely and accurate manner.
• Excellent customer service skills.
• Requires to learn, follow, apply and relay guidelines, policies, rules and regulations applicable to social media and communications with citizens and fellow employees.
• Web content management systems and graphic design.
• Provide objective feedback and counsel on communication strategy.

• Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.
• Occasional: Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.
• Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools.
• Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions.

• Frequent: Exposure to routine office noise and equipment.
• Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.
• Exposure to hazards that are predictable or well protected against.
• Exposure to heat and noise along with working outside in the elements.
• Exposure to marginal to moderate conditions that are unpredictable and may lead to injury.
• Exposure to hazardous conditions that may lead to workplace injury such as working in heights, exposure to fly ash and/or energized electrical
  equipment.

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
• A Dedicated, exclusive Employee Health and Wellness Center
• Discounted Chilson Center passes
• Paid vacation, holidays, floating holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• A Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Tuition Reimbursement
• Employee Referral Program
• Personal and Professional Development opportunities
• Employee Recognition Program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program