City of Bend, Oregon Bend, OR, United States
Oct 20, 2017Full Time
Under the general supervision of the Assistant Finance Director, the Performance Analyst is responsible for accurately collecting, compiling, manipulating, analyzing and reporting of Finance Department data. This may include technical, demographic, customer and financial data for the various operations within the Finance Department, which include billing & customer service, cash receipting, municipal court, accounting & financial reporting, payroll, accounts payable, and budget & financial planning. The Performance Analyst also coordinates the business needs of the Finance Department with other City departments regarding the accuracy, use, integrity and protection of data. While this position supports all Finance Department operations, the primary focus through 2020 will be billing & customer service operations, as the team prepares for and implements a new utility and general billing system that will replace a 27-year-old system. The Performance Analyst will serve a critical role as a functional lead for the Utility Billing and Customer Service module in the system replacement and process improvement project.