Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PROCUREMENT CONTRACT MANAGER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Manager. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contracts Manager will be responsible for oversight of the various responsibilities and activities associated with solicitations, contracts, and purchases of commodities, professional services, human services, public works, and architect engineering services. Incumbents will oversee procurement and contract programs of varying sizes with staff in various classifications. Decision-making includes using discretion for contract program decisions to achieve management objectives, with accompanying accountability for those decisions. An individual contributor who is a designated subject matter expert and who serves as a manager of a Countywide enterprise or highly technical and specialized program may also be assigned to this level. Incumbents will be responsible for contracts and procurement and/or related programs for designated Departments by strategizing, coordinating, and taking necessary actions to accomplish management goals. Additionally, they will carry out analytical and administrative duties to ensure that their specific assignment adheres to procurement/contracts policy, government contract codes, and other applicable statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including not limited to soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. In addition, the ideal candidate will also possess extensive experience and knowledge in the following core competencies: Technical Knowledge | Technical Experience Conducting and overseeing various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process and establishment of an effective contract. Evaluating and analyzing supplier capacity and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance and adherence to appropriate reporting requirements. Compliance Knowledge | Compliance Experience Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision-making, and engages all levels of participants in contributing to the process. Adhering to funding source requirements, contract development in collaboration, data collection and analysis, and facilitation of jurisdictional coordination; reviewing grant financial requirements and accounting information to monitor and maintain fiscal compliance requirements. Receiving and documenting issues and reports to appropriate staff for timely resolution. Gathering statistical data and other information and preparing and presenting various special and recurring reports to ensure effective, accurate, and timely communication of information. Leadership | Management Skills Leading a high-performance, results-oriented team to implement organizational goals while balancing competing needs and objectives. Demonstrating the ability to train staff on complex procurement processes and develop training programs. Administering discipline fairly and consistently in consultation and collaboration with Human Resource Services (HRS). Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations. Providing supervision of management and non-management level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures. Strategic Planning | Analytical Skills Preparing, updating, and executing strategies leading to increased efficiencies. Planning and leading the execution of special projects to ensure these are resourced, budgeted, scheduled, planned, and implemented in a timely manner. Working independently and managing time wisely and effectively prioritizing multiple competing tasks for self and staff and providing recommendations for improvement. Demonstrating experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Developing and measuring organization performance through the development and management of performance metrics. Researching, collecting, and utilizing data to support recommendations and decisions, analyzing stakeholder needs/constraints, detecting procurement and contracting industry trends, and making recommendations accordingly. Verbal | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external stakeholders, including communicating core ideas to elected officials and County executives. Utilizing effective communication skills to define and communicate strategic goals to staff and stakeholders clearly, succinctly, and persuasively. Providing strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT: For some positions possession of a valid California Driver's license, Class C or higher may be required by date of appointment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
CAREER DESCRIPTION PROCUREMENT CONTRACT MANAGER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Manager. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contracts Manager will be responsible for oversight of the various responsibilities and activities associated with solicitations, contracts, and purchases of commodities, professional services, human services, public works, and architect engineering services. Incumbents will oversee procurement and contract programs of varying sizes with staff in various classifications. Decision-making includes using discretion for contract program decisions to achieve management objectives, with accompanying accountability for those decisions. An individual contributor who is a designated subject matter expert and who serves as a manager of a Countywide enterprise or highly technical and specialized program may also be assigned to this level. Incumbents will be responsible for contracts and procurement and/or related programs for designated Departments by strategizing, coordinating, and taking necessary actions to accomplish management goals. Additionally, they will carry out analytical and administrative duties to ensure that their specific assignment adheres to procurement/contracts policy, government contract codes, and other applicable statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including not limited to soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. In addition, the ideal candidate will also possess extensive experience and knowledge in the following core competencies: Technical Knowledge | Technical Experience Conducting and overseeing various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process and establishment of an effective contract. Evaluating and analyzing supplier capacity and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance and adherence to appropriate reporting requirements. Compliance Knowledge | Compliance Experience Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision-making, and engages all levels of participants in contributing to the process. Adhering to funding source requirements, contract development in collaboration, data collection and analysis, and facilitation of jurisdictional coordination; reviewing grant financial requirements and accounting information to monitor and maintain fiscal compliance requirements. Receiving and documenting issues and reports to appropriate staff for timely resolution. Gathering statistical data and other information and preparing and presenting various special and recurring reports to ensure effective, accurate, and timely communication of information. Leadership | Management Skills Leading a high-performance, results-oriented team to implement organizational goals while balancing competing needs and objectives. Demonstrating the ability to train staff on complex procurement processes and develop training programs. Administering discipline fairly and consistently in consultation and collaboration with Human Resource Services (HRS). Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations. Providing supervision of management and non-management level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures. Strategic Planning | Analytical Skills Preparing, updating, and executing strategies leading to increased efficiencies. Planning and leading the execution of special projects to ensure these are resourced, budgeted, scheduled, planned, and implemented in a timely manner. Working independently and managing time wisely and effectively prioritizing multiple competing tasks for self and staff and providing recommendations for improvement. Demonstrating experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Developing and measuring organization performance through the development and management of performance metrics. Researching, collecting, and utilizing data to support recommendations and decisions, analyzing stakeholder needs/constraints, detecting procurement and contracting industry trends, and making recommendations accordingly. Verbal | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external stakeholders, including communicating core ideas to elected officials and County executives. Utilizing effective communication skills to define and communicate strategic goals to staff and stakeholders clearly, succinctly, and persuasively. Providing strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT: For some positions possession of a valid California Driver's license, Class C or higher may be required by date of appointment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PROCUREMENT CONTRACT SPECIALIST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Specialists. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contract Specialist will be responsible for processing highly complex solicitations and contracts for various types of commodities, and service contracts including those for Professional Services, Human Services, Architect-Engineer, and Construction Services. Within their role, the Procurement Contract Specialist must be able to interpret and follow applicable law, statute, and County policies for conducting solicitations, negotiating contracts, contract administration, and obtaining the appropriate levels of approval from County Counsel, Risk Management, and the Orange County Board of Supervisors. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess over four (4) years of knowledge and direct, experience in public or private contract and/or procurement policies and practices. In addition to the minimum qualifications, the successful candidate will possess the following core competencies, knowledge, and job experience: Technical Knowledge | Technical Skills Knowledge of the procurement process, establishment of contracts, effective negotiation methods, and contract management and oversight. Determining the appropriate methods of solicitations and contract type based on the various customer/stakeholder's needs. Conducting complex solicitations, negotiating contracts, contract administration, and obtaining the appropriate levels of approval. Understanding of ethics, principles, and practices of professional procurement and government contracting interpreting multiple policies, and making appropriate recommendations in adherence to relevant procurement or contract policies. Interpreting local laws, ordinances, and state and federal procurement regulations concerning contractual agreements between government agencies and private contractors. Providing training and guidance to entry level procurement/contracts staff. Interpersonal Skills Utilizing tact, diplomacy, and confidentiality in dealing with difficult and sensitive situations. Working effectively as part of a team to tackle and resolve issues; providing creative solutions to problems that achieve program and project objectives. Building effective and positive working relationships with internal and external stakeholders, County elected officials, and staff to ensure departmental goals are accomplished. Adhering to high ethical standards in all interactions with relevant parties. Analytical Skills | Problem Solving Integrating new ideas and contemporary approaches into problem-solving, data gathering, analyzing, and applying information skillfully. Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise. Developing solutions, proposing solutions, achieving measurable results, and implementing best business practices. Researching complaints and addressing with vendors, agencies and/or internal customers diplomatically. Verbal Communication | Written Communication Demonstrating excellent written communication skills for gathering, evaluating, and preparing well-organized reports, correspondences, and other written documents using proper English grammar, spelling, and punctuation. Demonstrating excellent oral communication skills to interact, communicate, and function under stressful situations. Utilizing various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks. Communicating effectively with various levels of the organization, including staff, supervisors, and upper-level management. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. LICENSE/CERTIFICATION A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out-job-related essential functions. Deputized as a Deputy Purchasing Agent within twelve months of employment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
CAREER DESCRIPTION PROCUREMENT CONTRACT SPECIALIST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Specialists. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contract Specialist will be responsible for processing highly complex solicitations and contracts for various types of commodities, and service contracts including those for Professional Services, Human Services, Architect-Engineer, and Construction Services. Within their role, the Procurement Contract Specialist must be able to interpret and follow applicable law, statute, and County policies for conducting solicitations, negotiating contracts, contract administration, and obtaining the appropriate levels of approval from County Counsel, Risk Management, and the Orange County Board of Supervisors. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess over four (4) years of knowledge and direct, experience in public or private contract and/or procurement policies and practices. In addition to the minimum qualifications, the successful candidate will possess the following core competencies, knowledge, and job experience: Technical Knowledge | Technical Skills Knowledge of the procurement process, establishment of contracts, effective negotiation methods, and contract management and oversight. Determining the appropriate methods of solicitations and contract type based on the various customer/stakeholder's needs. Conducting complex solicitations, negotiating contracts, contract administration, and obtaining the appropriate levels of approval. Understanding of ethics, principles, and practices of professional procurement and government contracting interpreting multiple policies, and making appropriate recommendations in adherence to relevant procurement or contract policies. Interpreting local laws, ordinances, and state and federal procurement regulations concerning contractual agreements between government agencies and private contractors. Providing training and guidance to entry level procurement/contracts staff. Interpersonal Skills Utilizing tact, diplomacy, and confidentiality in dealing with difficult and sensitive situations. Working effectively as part of a team to tackle and resolve issues; providing creative solutions to problems that achieve program and project objectives. Building effective and positive working relationships with internal and external stakeholders, County elected officials, and staff to ensure departmental goals are accomplished. Adhering to high ethical standards in all interactions with relevant parties. Analytical Skills | Problem Solving Integrating new ideas and contemporary approaches into problem-solving, data gathering, analyzing, and applying information skillfully. Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise. Developing solutions, proposing solutions, achieving measurable results, and implementing best business practices. Researching complaints and addressing with vendors, agencies and/or internal customers diplomatically. Verbal Communication | Written Communication Demonstrating excellent written communication skills for gathering, evaluating, and preparing well-organized reports, correspondences, and other written documents using proper English grammar, spelling, and punctuation. Demonstrating excellent oral communication skills to interact, communicate, and function under stressful situations. Utilizing various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks. Communicating effectively with various levels of the organization, including staff, supervisors, and upper-level management. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. LICENSE/CERTIFICATION A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out-job-related essential functions. Deputized as a Deputy Purchasing Agent within twelve months of employment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PROCUREMENT CONTRACT ANALYST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Analyst. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contract Analyst will be responsible for various responsibilities and activities associated with complex solicitations and contract administration. Incumbents will perform analytical and administrative duties and responsibilities ensuring that their respective assignment complies with procurement/contracts policy, various government contract codes, and other relevant statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including but not limited to, soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. The ideal candidate will have extensive knowledge, skills, and abilities in the following core competencies: Technical Knowledge | Technical Skills Conducting various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process. Developing/analyzing appropriate solicitation types including evaluation criteria, for appropriate scoring of proposals and bids received. Experience in conducting solicitation evaluation panels and supplier interviews, during the solicitation process. Developing, drafting, negotiating, and administering contracts. Evaluating and analyzing supplier capacity, and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance. Analytical Skills | Problem Solving Researching, collecting, and utilizing data to support recommendations and decisions. Analyzing stakeholder needs/constraints, and detect procurement and contracting industry trends and make recommendations accordingly. Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise. Demonstrating extensive experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Integrating new ideas and contemporary approaches into problem-solving, data gathering, analyzing, and applying information skillfully. Developing solutions, proposing solutions, achieving measurable results, and implementing best business practices. Relationship Building | Communication Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources. Adhering to high ethical standards in all interactions with relevant parties. Communicating effectively and professionally both verbally and in writing with individuals Agency/Department heads, Managers, and internal and external partners, including communicating core ideas to elected officials and County executives. Utilizing various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks. Demonstrating strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT Please note Deputy Purchasing Agent certification must be obtained within 3 months of employment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, applicants who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the recruitment. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
CAREER DESCRIPTION PROCUREMENT CONTRACT ANALYST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Analyst. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contract Analyst will be responsible for various responsibilities and activities associated with complex solicitations and contract administration. Incumbents will perform analytical and administrative duties and responsibilities ensuring that their respective assignment complies with procurement/contracts policy, various government contract codes, and other relevant statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including but not limited to, soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. The ideal candidate will have extensive knowledge, skills, and abilities in the following core competencies: Technical Knowledge | Technical Skills Conducting various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process. Developing/analyzing appropriate solicitation types including evaluation criteria, for appropriate scoring of proposals and bids received. Experience in conducting solicitation evaluation panels and supplier interviews, during the solicitation process. Developing, drafting, negotiating, and administering contracts. Evaluating and analyzing supplier capacity, and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance. Analytical Skills | Problem Solving Researching, collecting, and utilizing data to support recommendations and decisions. Analyzing stakeholder needs/constraints, and detect procurement and contracting industry trends and make recommendations accordingly. Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise. Demonstrating extensive experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Integrating new ideas and contemporary approaches into problem-solving, data gathering, analyzing, and applying information skillfully. Developing solutions, proposing solutions, achieving measurable results, and implementing best business practices. Relationship Building | Communication Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources. Adhering to high ethical standards in all interactions with relevant parties. Communicating effectively and professionally both verbally and in writing with individuals Agency/Department heads, Managers, and internal and external partners, including communicating core ideas to elected officials and County executives. Utilizing various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks. Demonstrating strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT Please note Deputy Purchasing Agent certification must be obtained within 3 months of employment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, applicants who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the recruitment. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EQUIPMENT WELDER SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Equipment Welder vacancies within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, April 10, 2024, at 11:59 PM (PST). OC OPERATIONS AND MAINTENANCE OC Operations & Maintenance (OC O&M) enhances and protects communities through the operation and maintenance of public infrastructure, while serving a critical role in responding to the aftermath of devastating earthquakes, fires, storm events and other general emergencies. OC O&M is responsible for the maintenance of 340 miles of unincorporated roadways, 380 miles of flood channels and 145 miles of underground drainage facilities and also provides support for various contracted cities and agencies. For more information on OC Public Works click here . For more information on the County of Orange click here . THE OPPORTUNITY OC Public Works has an opportunity for an Equipment Welder to perform journey-level welding. This includes arc/stick welding, plasma cutting and advanced MIG & TIG welding. Equipment Welders are assigned to perform various welding duties for OC Public Works, OC Parks, OC Fleet and various municipalities. These duties may include the fabrication and repair of heavy equipment and vehicles, as well as other duties and projects assigned. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will possess four (4) years of journey-level welding experience. The most successful candidates will have completed a welding apprenticeship and/or possess some formal education/certification in the welding trade. In addition, the successful candidate will possess the core competencies listed below. Technical Skills Expert at performing skilled heating, welding, plasma cutting and brazing, torching, using arc/stick, flux core, MIG and TIG welding on various metals in a shop or out in the field Full knowledge of performing layout and various fabrications; repair and install materials and equipment such as: manual and power shear, hydraulic punch press, drill press, disc sanders and variety of hand tools Expert at welding with various metals, including copper, aluminum, stainless steel, galvanized and others Perform various welding operations which meet the specifications and standards of applicable building and/or safety codes Knowledge of shop mathematics such as computing dimension Ability to read diagrams, welding schematics and blueprints Communication Skills Ability to, and experience with working on a team Effectively communicate with managers, supervisors, engineers, craft workers and the public Ability to maintain records and/or logs Ability to receive welding instructions verbally, in writing, or in diagram form Safety Conscious Knowledge of safe welding procedure and practices Knowledge of safe lifting procedures Knowledge of common and industry standard safety equipment used in the welding trade Knowledge and ability to weld at various heights including working on scaffolding, confined spaces and in other hazardous environments REQUIRED LICENSE Possession of a valid California Driver's License, Class C or higher. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Equipment Welder. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Incumbent must have normal or correctable eyesight sufficient to accomplish precision work and must be able to differentiate color-coded welding rods. Must have independent body mobility to stand, sit, stoop, bend, twist, and lift and carry objects weighing up to 100 pounds, must wear various protective gear such as a helmet, eye protection goggles, gloves, heavy work boots, leather clothing, and a respirator; have the ability to operate power tools. Equipment Welders are exposed to sharp edges of metal, arc flashes and welding fumes and asbestos. Incumbent will have contact with the public and work in confined spaces. Welders may be exposed to the outdoors, varying weather conditions and wildlife. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Performance Exam (Weighted 100%): Candidates will be asked to perform a series of job-related tasks and rated by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID-19 RELATED REQUIREMENTS Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Brian Quinlan at 714-667-9750 or Brian.Quinlan@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/10/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
CAREER DESCRIPTION EQUIPMENT WELDER SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Equipment Welder vacancies within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, April 10, 2024, at 11:59 PM (PST). OC OPERATIONS AND MAINTENANCE OC Operations & Maintenance (OC O&M) enhances and protects communities through the operation and maintenance of public infrastructure, while serving a critical role in responding to the aftermath of devastating earthquakes, fires, storm events and other general emergencies. OC O&M is responsible for the maintenance of 340 miles of unincorporated roadways, 380 miles of flood channels and 145 miles of underground drainage facilities and also provides support for various contracted cities and agencies. For more information on OC Public Works click here . For more information on the County of Orange click here . THE OPPORTUNITY OC Public Works has an opportunity for an Equipment Welder to perform journey-level welding. This includes arc/stick welding, plasma cutting and advanced MIG & TIG welding. Equipment Welders are assigned to perform various welding duties for OC Public Works, OC Parks, OC Fleet and various municipalities. These duties may include the fabrication and repair of heavy equipment and vehicles, as well as other duties and projects assigned. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will possess four (4) years of journey-level welding experience. The most successful candidates will have completed a welding apprenticeship and/or possess some formal education/certification in the welding trade. In addition, the successful candidate will possess the core competencies listed below. Technical Skills Expert at performing skilled heating, welding, plasma cutting and brazing, torching, using arc/stick, flux core, MIG and TIG welding on various metals in a shop or out in the field Full knowledge of performing layout and various fabrications; repair and install materials and equipment such as: manual and power shear, hydraulic punch press, drill press, disc sanders and variety of hand tools Expert at welding with various metals, including copper, aluminum, stainless steel, galvanized and others Perform various welding operations which meet the specifications and standards of applicable building and/or safety codes Knowledge of shop mathematics such as computing dimension Ability to read diagrams, welding schematics and blueprints Communication Skills Ability to, and experience with working on a team Effectively communicate with managers, supervisors, engineers, craft workers and the public Ability to maintain records and/or logs Ability to receive welding instructions verbally, in writing, or in diagram form Safety Conscious Knowledge of safe welding procedure and practices Knowledge of safe lifting procedures Knowledge of common and industry standard safety equipment used in the welding trade Knowledge and ability to weld at various heights including working on scaffolding, confined spaces and in other hazardous environments REQUIRED LICENSE Possession of a valid California Driver's License, Class C or higher. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Equipment Welder. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Incumbent must have normal or correctable eyesight sufficient to accomplish precision work and must be able to differentiate color-coded welding rods. Must have independent body mobility to stand, sit, stoop, bend, twist, and lift and carry objects weighing up to 100 pounds, must wear various protective gear such as a helmet, eye protection goggles, gloves, heavy work boots, leather clothing, and a respirator; have the ability to operate power tools. Equipment Welders are exposed to sharp edges of metal, arc flashes and welding fumes and asbestos. Incumbent will have contact with the public and work in confined spaces. Welders may be exposed to the outdoors, varying weather conditions and wildlife. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Performance Exam (Weighted 100%): Candidates will be asked to perform a series of job-related tasks and rated by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID-19 RELATED REQUIREMENTS Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Brian Quinlan at 714-667-9750 or Brian.Quinlan@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/10/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Legislative Affairs Manager (Public Information and Affairs Administrator) This position is scheduled to receive salary range increases on the following dates : Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Public Information and Affairs Administrator positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 1, 2024. Qualified applicants are encouraged to apply immediately. COUNTY EXECUTIVE OFFICE The County of Orange , County Executive Office implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget, and assists the public. County Executive Officer Frank Kim is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000 employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate and Government & Community Relations, which includes Legislative Affairs. Office of Legislative Affairs Reporting to the Director of Government & Community Relations, the County Executive Office of Legislative Affairs (CEO-LA) is responsible for protecting the County’s interests in Sacramento and Washington, D.C., serving as the primary representative between the Board of Supervisors, county departments, and the County’s state and federal elected officials and their staff. The Board adopts a Legislative Platform document in advance of each two-year legislative session, which includes legislative priorities, policy statements and bill proposals that benefit the County. Additionally, the Legislative Platform identifies resources and programs that need to be protected from potential reallocation or elimination. CEO-LA uses the Legislative Platform to direct the County’s legislative advocacy strategies with its state and federal lobbyists to deliver positive outcomes on legislation that benefit the County, defeat legislation that hurts the County, and secure millions of state and federal grant funding to provide the critical services to our residents. These core functions are managed through the Legislative Affairs Program and the Grants Administration Program. THE OPPORTUNITY Reporting to the Legislative Affairs Director, the Legislative Affairs Manager plays a highly visible leadership role in the ongoing strategic alignment with the County Budget Office, the Deputy CEO and CEO-LA. This position co-manages the day-to-day responsibilities of the County’s legislative affairs program, with specific legislative and fiscal analysis for County Budget Programs III (Infrastructure & Environmental Services) and IV (General Government Services). The Legislative Affairs Manager maintains consistent communication with each of the county departments in Programs III and IV in a client-servicing role. The primary duties include, but are not limited to: Researching and preparing bill analyses and recommended legislative actions for the Board of Supervisors via the Legislative Bulletin, a regular item on all Board of Supervisors meeting agendas. Tracking legislative bill activity of interest to the County and preparing a weekly status report to the Board and County Executive Office. This requires ongoing conversations with Legislative Affairs Director, County Executive Officer, the county’s lobbyists and trade associations, legislative staff and other stakeholders to determine which of the more than 3,000 legislative proposals have any potential county impact. This review normally reduces that number to approximately 300 bills of interest and subsequently following the progress of each. Coordinating with the County’s legislative advocates and trade associations to execute legislative advocacy strategies that achieve desired outcomes, including real-time monitoring of policy committee meetings and/or floor sessions. Assessing operational and fiscal impacts to County departments of proposed legislation or regulations. Developing proposed bill language with County Counsel for sponsored legislation. Drafting and developing the County’s bi-annual Legislative Platform document. Coordinating the ongoing training and development of County department legislative coordinators. Identifying and coordinating strategies for opportunities for the County to secure grant funding and/or pilot programs for key County priorities and initiatives. Coordinating with CEO Budget and county departments to develop and enact proposals for County-sponsored budget requests and grant funding opportunities at the federal and/or state levels. Communicating recommendations accurately and concisely (orally or in writing) on legislative budget proposals and funding opportunities that impact the County, consistent with County and Board priorities. Key audiences include: The Board of Supervisors and/or their Executive Aides. County Executive Officer and Executive Team. County department directors and program managers. County legislative delegation members and their staff. Staffing advocacy trips with members of the Board of Supervisors and/or county department staff and attending applicable trade association conferences or events. Responding timely to requests for information from Board offices, the County Executive Officer and Executive Team, and county departments. Developing internal planning documents to track progress and outcomes of department projects within required deadlines. Managing or assisting with high profile and/or sensitive department-wide assignments, as needed, and other duties as assigned to support the County’s legislative and grants programs. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications (as defined in the class specification ), the ideal candidate will possess a minimum of three (3) or more years of experience in the following areas: Working on legislation before the state government, either as a policy committee analyst, a legislative staff role to a member of the California Legislature, a California Department or Agency or equivalent, or a local government entity. Demonstrating understanding and applied experience of the state and/or federal legislative process and calendars. Demonstrating knowledge and understanding of California county governments, including the state budget funding process for critical/mandated programs. Analyzing regulatory and/or legislative policy proposals to assess operational and fiscal impacts. Writing and developing bill language and corresponding advocacy collateral including fact sheets, infographics and talking points for elected officials or high-level executives. Demonstrating strong political instincts and judgement when interacting with the Board of Supervisors and other elected officials and their staff. The ideal candidate will also demonstrate extensive knowledge, skill, and functional expertise in the following core competencies: Technical Knowledge l Experience Researching and analyzing state and federal legislation. Analyzing budget proposals for potential impacts to County programs and resources. Performing program, organizational, or administrative analysis, policy analysis, legislative analysis and other high-level work. Working directly with elected officials and their staff. Applying own expertise to add value to the organization. Applying functional knowledge/skill to solve problems and reach sound solutions. Providing high quality, technically sound recommendations. Identifying opportunities to partner with other stakeholders to advance the County’s objectives. Maintaining confidentiality and discretion when dealing with sensitive information and issues. Identifying and using resources to promptly and successfully complete projects and overcome challenges. Leadership l Managerial Skills Leading confidently by taking personal responsibility for decisions and actions. Aligning organizational vision with County strategic goals and department business objectives. Building effective working relationships with internal and external stakeholders. Demonstrating strong political savvy. Promoting flexibility by planning for the effects of organizational change. Initiating and displaying a willingness to change in order to obtain and sustain key business initiatives. Actively promoting teamwork by creating a culture and environment that supports individual and team empowerment. Demonstrating ability and commitment to leading employees to meet goals and objectives while identifying and cultivating their talents. Confronting conflict directly and objectively with a goal of resolution for all parties. Applying high ethical standards of behavior to work assignments, decision making and associations. Relationship Building l Effective Communication Skills Writing multiple organizational documents such as legislative bulletins, communications, white papers and other high-level work with competing deadlines. Promoting open, candid information sharing across organizational boundaries. Building consensus among diverse groups for the purpose of meeting business objectives Presenting ideas and complex material clearly, concisely, logically and persuasively both orally and in writing. Communicating effectively with various levels of the organization. Ensuring timely, appropriate communication with internal and external stakeholders. Applying contemporary technical concepts and best practices to assignment. Readily and routinely sharing technical knowledge with others. Planning | Organization Planning, prioritizing and managing time to effectively and consistently meet project deadlines. Anticipating necessary resources for project completion and integrating changes smoothly. Communicating any project delays well in advance and allocating sufficient time to strategize to minimize delay impacts. Exhibiting cost consciousness and conserving departmental and/or County resources. Delegating work to project team members, establishing expectations, and monitoring activities. Analytical Skills | Problem Solving Demonstrating initiative by identifying new opportunities, barriers that hinder success and unneeded bureaucracy. Making sound business decisions based on limited, complex, or contradicting information and relevant public service ethical principles. Integrating new ideas and contemporary approaches to problem solving. Gathering, analyzing, and applying information skillfully. Exhibiting innovation and creativity in identifying and resolving problems as they occur. Working effectively in group problem solving situations. Recognizing potential adverse consequences of actions and recommending alternative solutions. Incorporating educated risk management and mitigation strategies into planning. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and the physical, mental, environmental, and working conditions for the Public Information and Affairs Administrator . NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses will be screened for the qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of subject manner experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
CAREER DESCRIPTION Legislative Affairs Manager (Public Information and Affairs Administrator) This position is scheduled to receive salary range increases on the following dates : Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Public Information and Affairs Administrator positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 1, 2024. Qualified applicants are encouraged to apply immediately. COUNTY EXECUTIVE OFFICE The County of Orange , County Executive Office implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget, and assists the public. County Executive Officer Frank Kim is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000 employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate and Government & Community Relations, which includes Legislative Affairs. Office of Legislative Affairs Reporting to the Director of Government & Community Relations, the County Executive Office of Legislative Affairs (CEO-LA) is responsible for protecting the County’s interests in Sacramento and Washington, D.C., serving as the primary representative between the Board of Supervisors, county departments, and the County’s state and federal elected officials and their staff. The Board adopts a Legislative Platform document in advance of each two-year legislative session, which includes legislative priorities, policy statements and bill proposals that benefit the County. Additionally, the Legislative Platform identifies resources and programs that need to be protected from potential reallocation or elimination. CEO-LA uses the Legislative Platform to direct the County’s legislative advocacy strategies with its state and federal lobbyists to deliver positive outcomes on legislation that benefit the County, defeat legislation that hurts the County, and secure millions of state and federal grant funding to provide the critical services to our residents. These core functions are managed through the Legislative Affairs Program and the Grants Administration Program. THE OPPORTUNITY Reporting to the Legislative Affairs Director, the Legislative Affairs Manager plays a highly visible leadership role in the ongoing strategic alignment with the County Budget Office, the Deputy CEO and CEO-LA. This position co-manages the day-to-day responsibilities of the County’s legislative affairs program, with specific legislative and fiscal analysis for County Budget Programs III (Infrastructure & Environmental Services) and IV (General Government Services). The Legislative Affairs Manager maintains consistent communication with each of the county departments in Programs III and IV in a client-servicing role. The primary duties include, but are not limited to: Researching and preparing bill analyses and recommended legislative actions for the Board of Supervisors via the Legislative Bulletin, a regular item on all Board of Supervisors meeting agendas. Tracking legislative bill activity of interest to the County and preparing a weekly status report to the Board and County Executive Office. This requires ongoing conversations with Legislative Affairs Director, County Executive Officer, the county’s lobbyists and trade associations, legislative staff and other stakeholders to determine which of the more than 3,000 legislative proposals have any potential county impact. This review normally reduces that number to approximately 300 bills of interest and subsequently following the progress of each. Coordinating with the County’s legislative advocates and trade associations to execute legislative advocacy strategies that achieve desired outcomes, including real-time monitoring of policy committee meetings and/or floor sessions. Assessing operational and fiscal impacts to County departments of proposed legislation or regulations. Developing proposed bill language with County Counsel for sponsored legislation. Drafting and developing the County’s bi-annual Legislative Platform document. Coordinating the ongoing training and development of County department legislative coordinators. Identifying and coordinating strategies for opportunities for the County to secure grant funding and/or pilot programs for key County priorities and initiatives. Coordinating with CEO Budget and county departments to develop and enact proposals for County-sponsored budget requests and grant funding opportunities at the federal and/or state levels. Communicating recommendations accurately and concisely (orally or in writing) on legislative budget proposals and funding opportunities that impact the County, consistent with County and Board priorities. Key audiences include: The Board of Supervisors and/or their Executive Aides. County Executive Officer and Executive Team. County department directors and program managers. County legislative delegation members and their staff. Staffing advocacy trips with members of the Board of Supervisors and/or county department staff and attending applicable trade association conferences or events. Responding timely to requests for information from Board offices, the County Executive Officer and Executive Team, and county departments. Developing internal planning documents to track progress and outcomes of department projects within required deadlines. Managing or assisting with high profile and/or sensitive department-wide assignments, as needed, and other duties as assigned to support the County’s legislative and grants programs. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications (as defined in the class specification ), the ideal candidate will possess a minimum of three (3) or more years of experience in the following areas: Working on legislation before the state government, either as a policy committee analyst, a legislative staff role to a member of the California Legislature, a California Department or Agency or equivalent, or a local government entity. Demonstrating understanding and applied experience of the state and/or federal legislative process and calendars. Demonstrating knowledge and understanding of California county governments, including the state budget funding process for critical/mandated programs. Analyzing regulatory and/or legislative policy proposals to assess operational and fiscal impacts. Writing and developing bill language and corresponding advocacy collateral including fact sheets, infographics and talking points for elected officials or high-level executives. Demonstrating strong political instincts and judgement when interacting with the Board of Supervisors and other elected officials and their staff. The ideal candidate will also demonstrate extensive knowledge, skill, and functional expertise in the following core competencies: Technical Knowledge l Experience Researching and analyzing state and federal legislation. Analyzing budget proposals for potential impacts to County programs and resources. Performing program, organizational, or administrative analysis, policy analysis, legislative analysis and other high-level work. Working directly with elected officials and their staff. Applying own expertise to add value to the organization. Applying functional knowledge/skill to solve problems and reach sound solutions. Providing high quality, technically sound recommendations. Identifying opportunities to partner with other stakeholders to advance the County’s objectives. Maintaining confidentiality and discretion when dealing with sensitive information and issues. Identifying and using resources to promptly and successfully complete projects and overcome challenges. Leadership l Managerial Skills Leading confidently by taking personal responsibility for decisions and actions. Aligning organizational vision with County strategic goals and department business objectives. Building effective working relationships with internal and external stakeholders. Demonstrating strong political savvy. Promoting flexibility by planning for the effects of organizational change. Initiating and displaying a willingness to change in order to obtain and sustain key business initiatives. Actively promoting teamwork by creating a culture and environment that supports individual and team empowerment. Demonstrating ability and commitment to leading employees to meet goals and objectives while identifying and cultivating their talents. Confronting conflict directly and objectively with a goal of resolution for all parties. Applying high ethical standards of behavior to work assignments, decision making and associations. Relationship Building l Effective Communication Skills Writing multiple organizational documents such as legislative bulletins, communications, white papers and other high-level work with competing deadlines. Promoting open, candid information sharing across organizational boundaries. Building consensus among diverse groups for the purpose of meeting business objectives Presenting ideas and complex material clearly, concisely, logically and persuasively both orally and in writing. Communicating effectively with various levels of the organization. Ensuring timely, appropriate communication with internal and external stakeholders. Applying contemporary technical concepts and best practices to assignment. Readily and routinely sharing technical knowledge with others. Planning | Organization Planning, prioritizing and managing time to effectively and consistently meet project deadlines. Anticipating necessary resources for project completion and integrating changes smoothly. Communicating any project delays well in advance and allocating sufficient time to strategize to minimize delay impacts. Exhibiting cost consciousness and conserving departmental and/or County resources. Delegating work to project team members, establishing expectations, and monitoring activities. Analytical Skills | Problem Solving Demonstrating initiative by identifying new opportunities, barriers that hinder success and unneeded bureaucracy. Making sound business decisions based on limited, complex, or contradicting information and relevant public service ethical principles. Integrating new ideas and contemporary approaches to problem solving. Gathering, analyzing, and applying information skillfully. Exhibiting innovation and creativity in identifying and resolving problems as they occur. Working effectively in group problem solving situations. Recognizing potential adverse consequences of actions and recommending alternative solutions. Incorporating educated risk management and mitigation strategies into planning. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and the physical, mental, environmental, and working conditions for the Public Information and Affairs Administrator . NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses will be screened for the qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of subject manner experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) Job Description Department(s): Utilization Management (Prior Authorization) Reports to: Manager, Utilization Management FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, April 03, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) will be responsible for reviewing and processing requests for authorization and notification of medical services from health professionals, clinical facilities and ancillary providers. The incumbent will be responsible for prior authorization and referral related processes, including on-line responsibilities and select off-line tasks. The incumbent will utilize CalOptima Health's medical criteria, policies and procedures to authorize referral requests from medical professionals, clinical facilities and ancillary providers. The incumbent will directly interact with provider callers and serve as a resource for their needs. Duties & Responsibilities: Medical Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews requests for medical appropriateness. Verifies and processes specialty referrals, diagnostic testing, outpatient procedures, home health care services and durable medical equipment and supplies via telephone or fax using established clinical protocols to determine medical necessity. Screens requests for the Medical Director's review, gathers pertinent medical information prior to submission to the Medical Director, follows up with the requester by communicating the Medical Director's decision and documents follow-ups in the utilization management system. Completes required documentation for data entry into the utilization management system at the time of the telephone call or fax to include any authorization updates. Reviews International Classification of Diseases (ICD-10), Current Procedural Terminology (CPT-4) and Healthcare Common Procedure Coding System (HCPCS) codes for accuracy and existence of coverage specific to the line of business. Contacts the health networks and/or CalOptima Health's Customer Service department regarding health network enrollments. Identifies and reports any complaints to the immediate supervisor utilizing the call tracking system or verbal communication if the issue is urgent. Refers cases of possible over/under utilization to the Medical Director for proper reporting. Meets productivity and quality of work standards on an ongoing basis. Administrative Support Assists the manager with identifying areas of staff training needs and maintains current data resources. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. 3 years of nursing experience required, 1 year of which must be as a Nurse Reviewer. 1 year of utilization management/prior authorization review experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Active Certified Case Manager (CCM) certification. Managed care experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4564 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f0c20222ebb4944b855cfc1276172545
Mar 22, 2024
Full Time
Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) Job Description Department(s): Utilization Management (Prior Authorization) Reports to: Manager, Utilization Management FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, April 03, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) will be responsible for reviewing and processing requests for authorization and notification of medical services from health professionals, clinical facilities and ancillary providers. The incumbent will be responsible for prior authorization and referral related processes, including on-line responsibilities and select off-line tasks. The incumbent will utilize CalOptima Health's medical criteria, policies and procedures to authorize referral requests from medical professionals, clinical facilities and ancillary providers. The incumbent will directly interact with provider callers and serve as a resource for their needs. Duties & Responsibilities: Medical Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews requests for medical appropriateness. Verifies and processes specialty referrals, diagnostic testing, outpatient procedures, home health care services and durable medical equipment and supplies via telephone or fax using established clinical protocols to determine medical necessity. Screens requests for the Medical Director's review, gathers pertinent medical information prior to submission to the Medical Director, follows up with the requester by communicating the Medical Director's decision and documents follow-ups in the utilization management system. Completes required documentation for data entry into the utilization management system at the time of the telephone call or fax to include any authorization updates. Reviews International Classification of Diseases (ICD-10), Current Procedural Terminology (CPT-4) and Healthcare Common Procedure Coding System (HCPCS) codes for accuracy and existence of coverage specific to the line of business. Contacts the health networks and/or CalOptima Health's Customer Service department regarding health network enrollments. Identifies and reports any complaints to the immediate supervisor utilizing the call tracking system or verbal communication if the issue is urgent. Refers cases of possible over/under utilization to the Medical Director for proper reporting. Meets productivity and quality of work standards on an ongoing basis. Administrative Support Assists the manager with identifying areas of staff training needs and maintains current data resources. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. 3 years of nursing experience required, 1 year of which must be as a Nurse Reviewer. 1 year of utilization management/prior authorization review experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Active Certified Case Manager (CCM) certification. Managed care experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4564 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f0c20222ebb4944b855cfc1276172545
Sr Director, Hospital Relations and Inpatient Clinical Support CalOptima Health is seeking a highly motivated an experienced Sr Director, Hospital Relations and Inpatient Clinical Support to join our team. The Sr Director (Hospital Relations and Inpatient Clinical Support) will be responsible for leading operational effectiveness between hospitals and all CalOptima Health and health network partners. The incumbent will work collaboratively with the Executive Director, Clinical Operations and Deputy Chief Medical Officer to support and coordinate our hospital partnerships, communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will be responsible for ensuring patient access through quality outcomes and a system approach to ensure inpatient care, transitional care services and communication amongst treatment teams. The incumbent will lead through a front-line, coordinated approach working with our hospitals, direct providers and health network partnerships to ensure exceptional direction and communication to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: T - $182,000 - $317,152 Work Arrangement: Partial Telework**This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Facilitates improvement planning and escalation discussions with leadership including Executive Team and Chief Medical Officer as appropriate. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. Participates and presents in CalOptima Health's committee meetings. 45% - Operational Functions Contributes to the development of policies and procedures that support effective collaboration for hospital teams and ambulatory care providers within the broader health care community. Collaborates with Medical Management leadership to align inpatient clinical practices with organizational goals, ensuring high-quality and patient-centered care. Develops and maintains relationships with acute care facilities to ensure seamless transitions and coordinated care for patients. Establishes and maintains a strong in-hospital presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's health networks to a coordinated and streamlined process for hospital partners. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements and emerge related to hospital partnerships. Develops and implements strategies for ensuring appropriate protocol communication on methods, Key Performance Indicators (KPI) and success, in information exchange to support consistent and high-quality Transitional Care Services (TCS) for all CalOptima Health members. Participates in workgroups that address both clinical and non-clinical activities related to Transitional Care services in Utilization management and Care Management. Participates in Joint Operation Meetings and Hospital Association calls to communicate protocols and report outcomes. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration or related field required. 7 years of progressively responsible experience in the health care industry required. 5 years of Acute Care experience required. 5 years of supervisory/management experience in a hospital setting required. Experience with emergency room operations and coordination required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree of science in nursing, health care administration or related field.Experience as chief nursing officer at an acute care facility. Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring.CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/sr-director-hospital-relations-and-inpatient-clinical-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c3d277d0cb3de84e92a8465859632217
Mar 22, 2024
Sr Director, Hospital Relations and Inpatient Clinical Support CalOptima Health is seeking a highly motivated an experienced Sr Director, Hospital Relations and Inpatient Clinical Support to join our team. The Sr Director (Hospital Relations and Inpatient Clinical Support) will be responsible for leading operational effectiveness between hospitals and all CalOptima Health and health network partners. The incumbent will work collaboratively with the Executive Director, Clinical Operations and Deputy Chief Medical Officer to support and coordinate our hospital partnerships, communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will be responsible for ensuring patient access through quality outcomes and a system approach to ensure inpatient care, transitional care services and communication amongst treatment teams. The incumbent will lead through a front-line, coordinated approach working with our hospitals, direct providers and health network partnerships to ensure exceptional direction and communication to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: T - $182,000 - $317,152 Work Arrangement: Partial Telework**This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Facilitates improvement planning and escalation discussions with leadership including Executive Team and Chief Medical Officer as appropriate. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. Participates and presents in CalOptima Health's committee meetings. 45% - Operational Functions Contributes to the development of policies and procedures that support effective collaboration for hospital teams and ambulatory care providers within the broader health care community. Collaborates with Medical Management leadership to align inpatient clinical practices with organizational goals, ensuring high-quality and patient-centered care. Develops and maintains relationships with acute care facilities to ensure seamless transitions and coordinated care for patients. Establishes and maintains a strong in-hospital presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's health networks to a coordinated and streamlined process for hospital partners. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements and emerge related to hospital partnerships. Develops and implements strategies for ensuring appropriate protocol communication on methods, Key Performance Indicators (KPI) and success, in information exchange to support consistent and high-quality Transitional Care Services (TCS) for all CalOptima Health members. Participates in workgroups that address both clinical and non-clinical activities related to Transitional Care services in Utilization management and Care Management. Participates in Joint Operation Meetings and Hospital Association calls to communicate protocols and report outcomes. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration or related field required. 7 years of progressively responsible experience in the health care industry required. 5 years of Acute Care experience required. 5 years of supervisory/management experience in a hospital setting required. Experience with emergency room operations and coordination required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree of science in nursing, health care administration or related field.Experience as chief nursing officer at an acute care facility. Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring.CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/sr-director-hospital-relations-and-inpatient-clinical-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c3d277d0cb3de84e92a8465859632217
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
Mar 22, 2024
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 22, 2024
Full Time
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Program Assistant (Environmental Services). Under general supervision, the Program Assistant will: Perform a variety of advanced clerical and routine administrative and programmatic duties of a general or specialized nature requiring the application of specific program knowledge and administrative skills in support of the Resource Protection Division. Types, proofreads, and finalizes a wide variety of reports, letters, memoranda, correspondence, contracts, agreements, Request for Proposals/Information, agenda items, Agenda Reports, statistical charts, and other documents and material in accordance with OC San's standards; types from rough draft, verbal instruction, or audio recording; independently composes documents related to assigned area of responsibility. As assigned, arranges and coordinates meetings; prepares agendas and correspondence; attends meetings and takes, transcribes, and assure proper distribution of minutes. Assists in coordinating and monitoring the assigned budget; compiles annual budget requests; prepares revenue projections; recommends expenditure requests for designated accounts; monitors approved budget accounts. Coordinates supply orders. Work with permittees to ensure the accuracy of submitted data. Perform quality control and evaluation of data received for accuracy and completeness. Enter data into the self-monitoring database. Generate reports and issue required notices within strict deadlines. Respond to and resolve inquiries/ issues from the public. Compile, analyze, and interpret data, to apply mathematical principles. Maintain confidentiality of critical and sensitive information, records, and reports. Respond tactfully, clearly, concisely, and appropriately to inquires related to the area of responsibility. Perform other related duties as assigned. Qualifications & Requirements Required High school diploma or G.E.D. Two (2) years of increasingly responsible clerical, specialized technical, administrative or programmatic support experience involving a high level of public contact. Desired Additional college level course work related to the area of assignment, such as Business Administration, Public Administration, Chemical Engineering, Environmental Engineering, Biology, Chemistry, Science, or a related field. Proficiency with Microsoft Office software programs including Word, Excel, Access, PowerPoint and Outlook. Experience with data entry in a laboratory/science environment. Communicate clearly and concisely, both orally and in writing. Proficient in English language usage, spelling, grammar and punctuation. Knowledge of customer service techniques, practices and principles. Ability to establish and maintain effective working relationships with agency staff, external agencies and the public contacted in the course of work. Ability to work independently. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Thursday, April 4th, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $33.03 - $36.41/Hour (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance(employee contribution is required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available.Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a high school diploma or its equivalent (GED)? Yes No 03 Have you completed any college level course work in a related field, such as Business Administration, Public Administration, Biology, Chemistry, Science, Chemical Engineering, Environmental Engineering, or related field? Yes No 04 If you answered "yes" to the previous question, please select the college level course work in a related field. If not applicable, select "n/a". Business Administration Public Administration Biology Chemistry Science Chemical Engineering Environmental Engineering Other Related Field N/A 05 If you answered "other" to the previous question, please indicate the educational field. If not applicable, type "n/a". 06 Do you have a minimum of two years of clerical, specialized technical, administrative, or programmatic support work experience involving a high level of public contact? Yes No 07 Do you have clerical or administrative support experience within a public agency or an environmental engineering environment? Yes No 08 If you answered "yes" to the previous question, please describe your work experience within a public agency or an environmental engineering environment. If not applicable, type "n/a". 09 Do you have experience with data entry in a laboratory/science environment? Yes No 10 If you answered "yes" to the previous question, please describe your working experience with data entry in a laboratory/science environment. If not applicable, type "n/a". 11 Select the following Microsoft Applications that you have experience with. If you do not have experience with any of the following Microsoft Applications, select "No Experience". Word Excel Access PowerPoint Outlook Teams SharePoint No Experience 12 If you selected any of the Microsoft Applications in the previous question, please describe your level of proficiency for each selection and how you have used the application(s) in a professional setting. If you selected "No Experience" in the previous question, type "n/a". 13 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/4/2024 5:00 PM Pacific
Mar 22, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Program Assistant (Environmental Services). Under general supervision, the Program Assistant will: Perform a variety of advanced clerical and routine administrative and programmatic duties of a general or specialized nature requiring the application of specific program knowledge and administrative skills in support of the Resource Protection Division. Types, proofreads, and finalizes a wide variety of reports, letters, memoranda, correspondence, contracts, agreements, Request for Proposals/Information, agenda items, Agenda Reports, statistical charts, and other documents and material in accordance with OC San's standards; types from rough draft, verbal instruction, or audio recording; independently composes documents related to assigned area of responsibility. As assigned, arranges and coordinates meetings; prepares agendas and correspondence; attends meetings and takes, transcribes, and assure proper distribution of minutes. Assists in coordinating and monitoring the assigned budget; compiles annual budget requests; prepares revenue projections; recommends expenditure requests for designated accounts; monitors approved budget accounts. Coordinates supply orders. Work with permittees to ensure the accuracy of submitted data. Perform quality control and evaluation of data received for accuracy and completeness. Enter data into the self-monitoring database. Generate reports and issue required notices within strict deadlines. Respond to and resolve inquiries/ issues from the public. Compile, analyze, and interpret data, to apply mathematical principles. Maintain confidentiality of critical and sensitive information, records, and reports. Respond tactfully, clearly, concisely, and appropriately to inquires related to the area of responsibility. Perform other related duties as assigned. Qualifications & Requirements Required High school diploma or G.E.D. Two (2) years of increasingly responsible clerical, specialized technical, administrative or programmatic support experience involving a high level of public contact. Desired Additional college level course work related to the area of assignment, such as Business Administration, Public Administration, Chemical Engineering, Environmental Engineering, Biology, Chemistry, Science, or a related field. Proficiency with Microsoft Office software programs including Word, Excel, Access, PowerPoint and Outlook. Experience with data entry in a laboratory/science environment. Communicate clearly and concisely, both orally and in writing. Proficient in English language usage, spelling, grammar and punctuation. Knowledge of customer service techniques, practices and principles. Ability to establish and maintain effective working relationships with agency staff, external agencies and the public contacted in the course of work. Ability to work independently. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Thursday, April 4th, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $33.03 - $36.41/Hour (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance(employee contribution is required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available.Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a high school diploma or its equivalent (GED)? Yes No 03 Have you completed any college level course work in a related field, such as Business Administration, Public Administration, Biology, Chemistry, Science, Chemical Engineering, Environmental Engineering, or related field? Yes No 04 If you answered "yes" to the previous question, please select the college level course work in a related field. If not applicable, select "n/a". Business Administration Public Administration Biology Chemistry Science Chemical Engineering Environmental Engineering Other Related Field N/A 05 If you answered "other" to the previous question, please indicate the educational field. If not applicable, type "n/a". 06 Do you have a minimum of two years of clerical, specialized technical, administrative, or programmatic support work experience involving a high level of public contact? Yes No 07 Do you have clerical or administrative support experience within a public agency or an environmental engineering environment? Yes No 08 If you answered "yes" to the previous question, please describe your work experience within a public agency or an environmental engineering environment. If not applicable, type "n/a". 09 Do you have experience with data entry in a laboratory/science environment? Yes No 10 If you answered "yes" to the previous question, please describe your working experience with data entry in a laboratory/science environment. If not applicable, type "n/a". 11 Select the following Microsoft Applications that you have experience with. If you do not have experience with any of the following Microsoft Applications, select "No Experience". Word Excel Access PowerPoint Outlook Teams SharePoint No Experience 12 If you selected any of the Microsoft Applications in the previous question, please describe your level of proficiency for each selection and how you have used the application(s) in a professional setting. If you selected "No Experience" in the previous question, type "n/a". 13 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/4/2024 5:00 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION HCA SERVICE CHIEF II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and is scheduled to close at 11:59 PM (PST) on Tues day , April 2 , 2024 . Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future HCA Service Chief II positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THE AGENCY The Orange County , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENTS Behavioral Health Services (BHS) Division consists of the following service areas which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. Adult and Older Adult Behavioral Health (AOABH) includes Veteran services, offers a full range of programs to adults with mental health conditions that are at risk of more serious issues without treatment and supportive services. These services range from Outpatient services, which provide psychiatric medications, therapeutic services, peer support and other supportive services; to our Full Service Partnership (FSP) Programs which serve individuals with the most severe symptoms who need more intensive and focused services. These programs have a “whatever it takes” approach to treatment and often work in the field and in client homes to ensure needed treatment is being provided. AOA also offers Housing and Supportive Services for individuals with serious mental illness, Peer-run Wellness Centers, Transportation Services and Supported Employment Programs. Children and Youth Services (CYS) offers a broad array of treatment and early intervention services to children, adolescents, transitional aged youth, and their families who are experiencing symptoms of mental health and/or co-occurring physical or substance use disorders. Intensive outpatient programs such as Full Service Partnerships and a program for First Episode Psychosis as well as , traditional outpatient mental health services, as well as collaborative service delivery models with Social Services Agency (through Wraparound WRAP and Short Term Residential Programs STRTP), Probation (in Juvenile Hall and other Probation settings), and the Courts are offered. Quality Management Services (QMS) Includes Quality Improvement/Quality Assurance (QI/QA) and Health Records Management (HRM) functions that support the programming and operations of the other BHS service areas to ensure quality of care, program integrity and regulatory compliance of Medi-Cal behavioral health programs, including the County Mental Health Plan (MHP) and Drug Medi-Cal Organized Delivery System (DMC-ODS). QMS also supports quality management activities for other BHS initiatives and contracts with the State Department of Health Care Services. (DHCS) Mental Health Services Act (MHSA) Office coordinates the various activities related to the development approval and reporting of MHSA programs and services including engaging with diverse stakeholders to identify behavioral health service needs and priorities across the system of care according to current laws and regulations and availability of funds. Substance Use Disorder (SUD) Services - provides an array of prevention, treatment and recovery support services for youth and adults that include the Alcohol and Drug Education and Prevention Team (ADEPT) community SUD prevention programs, Residential Treatment, Outpatient treatment, perinatal services, narcotic treatment programs (NTP), Medicated Assistance Treatment (MAT), Withdrawal Management, Intensive Outpatient Program, Recovery Residences and the programmatic oversight of the States Opioid Abatement Funding Plan in OC.. Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health Crisis Assessment Team (CAT), Psych Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. Forensics and Justice Involved Division - provides oversight, evaluation, and treatment for all of the mental health justice involved for Orange County. This includes Collaborative Courts, AOT, Mental Health Diversion, AB109 & Re-entry, Assisted Intervention Court, Whatever It Takes collaborative court, and Recovery Court/Opportunity Court, CONREP, LPS Psychology Unit, SB317 Incompetent to Stand Trial Diversion unit, CARE Court, and Early Access and Stabilization Services. Data Analytics and Outcomes - performs advanced data and computer science duties using methods for data collection, management, analysis, and visualization that align with industry standards and best practices related to data and implementation science. Establishing a skilled mental health evaluation and data analytics workforce is critical to supporting all other BHS Function Areas in improving quality of services, increasing timely access to care, forecasting fiscal impacts and resource needs, and meeting existing and future Federal, State, and local regulatory, reporting, and monitoring requirements. Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) provides basic and emergency mental health services to all adult inmates in the County's five (5) correctional facilities. The Mental Health program includes acute psychiatric units for the most severely compromised mental health clients. Mental health services are also provided to clients who have chronic mental health problems and are able to function in the regular housing units at Orange County Jail. THE OPPORTUNITIES The immediate vacancies are within QMS, CYS, and AOABH. However, future vacancies may be in other Divisions; thus, qualified applicants are encouraged to apply.The SC II position in QMS is on the Integrated Records Information System (IRIS) Liaison Team with a special expertise in SUD programs. The SCII works closely with program and the SUD Support Team. Responsibilities include but are not limited to, analyzing Electronic Health Record ( EHR) business needs, developing workflows, facilitating bi-weekly SUD Chart Documentation meetings, participating in CalAIM (California Advancing and Innovating MediCal) workgroups for interpreting documentation changes and coordinating IT changes, and assisting with the CalOMS (California Outcome Measurement System) CAP (Corrective Action Plan) workgroup for developing training materials , providing support to Service Chiefs and clinicians, and consulting with clinics for EHR optimization. The primary responsibilities of a SC II position in CYS outpatient include overseeing daily operations of a CYS outpatient clinic, ensuring effective implementation of policies and procedures, and providing clinically sound and high-quality care for all clients. The CYS SC II collaborates with the Program Manager and other Service Chiefs to evaluate guidelines and workflows, enhancing efficiency and consistent service delivery across outpatient sites. Additionally, they handle administrative tasks in running outpatient programs, building operations, provide staff supervision, onboard and train new hires, and address grievances as needed. The primary responsibilities of a SC II position in AOABH include providing administrative support to clinic Service Chiefs, ensuring effective implementation of policies and procedures across outpatient programs, evaluating guidelines and workflows to prevent duplication and ensure smooth operations, assisting in training new service chiefs, ensuring clinically sound and high-quality care, managing administrative tasks, building operations, scheduling, providing staff supervision, and addressing grievances as necessary. Duties and Responsibilities Some examples of duties and responsibilities include but are not limited to: Evaluate performance of subordinates, provide training, and recommend disciplinary action when necessary. Identify and implement training needs. Manage clinic operations, coordinate service delivery with other programs, and assist in evaluating and developing effective programs. Act as a resource on challenging or complex cases, provide expert guidance to staff Stay updated on laws and regulations governing program operations and funding. Act as liaison, consultant, and educator to community agencies and providers to achieve program goals. Compile and interpret data, prepare reports, and evaluate outcomes. Participate in committees, task forces and meetings to ensure service continuity and problem resolution. DESIRABLE QUALIFICATIONS & CORE COMPETENCI ES The ideal candidate will be an ethical and dependable individual who is committed to the highest quality of patient care and service delivery and dedicated to the success of the programs. The ideal candidate will also be a self-starter who can work independently and multi-task to effectively manage the diverse responsibilities in a busy and changing environment. For QMS position, a strong understanding of SUD and a working knowledge of IRIS are highly desirable. The ideal candidate will also demonstrate extensive knowledge and/or experience, skills, and abilities in the following core competencies: Professional and Technical Expertise | Legal & Regulatory Navigation Using and working with Integrated Records Information System (IRIS) and Electronic Health Records (EHR) software Demonstrating expert knowledge of Medi-Cal documentation requirements and experience in Microsoft Suite, specifically with Word, Excel, PowerPoint, and other software programs Understanding, interpreting, and ensuring compliance with laws and regulations Demonstrates expert knowledge of SUD Self-Management | Coaching & Developing Others | Delegating Showing personal organization, self-discipline, and dependability Valuing learning and finding opportunities for challenging and improving staff performance Providing training for community partners Promoting and supporting ethical and professional standards in the workplace, and skillfully handling personnel issues Sharing responsibility, authority, and accountability Innovative Problem Solving | Delivering Results Identifying and analyzing problems to propose new ways to do business Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Decision Making | Critical Thinking Choosing optimal courses of action in timely manner Analytically and logically evaluating information, propositions, and claims Communication | Building & Maintaining Relationship | Customer Focus Communicating effectively with staff within the department, community partners and the public Establishing rapport and maintaining mutually productive relationships Attending to the needs and expectations of customers MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the HCA Service Chief II position. P HYSICAL & MENTAL CONDITIONS AND ENVIRONMENTAL & WORKING CONDITIONS Physical Requirements and Environmental & Working Conditions Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write and drive a vehicle. Will be occasionally required to interact with clients/patients; work in an office environment; and drive to community sites and to meetings. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%): Applicants will be interviewed and rated by panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Gazala Yerunkar at GYerunkar@ochca.com or by phone at (714) 834-3205. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/2/2024 11:59 PM Pacific
Mar 21, 2024
Full Time
CAREER DESCRIPTION HCA SERVICE CHIEF II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and is scheduled to close at 11:59 PM (PST) on Tues day , April 2 , 2024 . Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future HCA Service Chief II positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THE AGENCY The Orange County , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENTS Behavioral Health Services (BHS) Division consists of the following service areas which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. Adult and Older Adult Behavioral Health (AOABH) includes Veteran services, offers a full range of programs to adults with mental health conditions that are at risk of more serious issues without treatment and supportive services. These services range from Outpatient services, which provide psychiatric medications, therapeutic services, peer support and other supportive services; to our Full Service Partnership (FSP) Programs which serve individuals with the most severe symptoms who need more intensive and focused services. These programs have a “whatever it takes” approach to treatment and often work in the field and in client homes to ensure needed treatment is being provided. AOA also offers Housing and Supportive Services for individuals with serious mental illness, Peer-run Wellness Centers, Transportation Services and Supported Employment Programs. Children and Youth Services (CYS) offers a broad array of treatment and early intervention services to children, adolescents, transitional aged youth, and their families who are experiencing symptoms of mental health and/or co-occurring physical or substance use disorders. Intensive outpatient programs such as Full Service Partnerships and a program for First Episode Psychosis as well as , traditional outpatient mental health services, as well as collaborative service delivery models with Social Services Agency (through Wraparound WRAP and Short Term Residential Programs STRTP), Probation (in Juvenile Hall and other Probation settings), and the Courts are offered. Quality Management Services (QMS) Includes Quality Improvement/Quality Assurance (QI/QA) and Health Records Management (HRM) functions that support the programming and operations of the other BHS service areas to ensure quality of care, program integrity and regulatory compliance of Medi-Cal behavioral health programs, including the County Mental Health Plan (MHP) and Drug Medi-Cal Organized Delivery System (DMC-ODS). QMS also supports quality management activities for other BHS initiatives and contracts with the State Department of Health Care Services. (DHCS) Mental Health Services Act (MHSA) Office coordinates the various activities related to the development approval and reporting of MHSA programs and services including engaging with diverse stakeholders to identify behavioral health service needs and priorities across the system of care according to current laws and regulations and availability of funds. Substance Use Disorder (SUD) Services - provides an array of prevention, treatment and recovery support services for youth and adults that include the Alcohol and Drug Education and Prevention Team (ADEPT) community SUD prevention programs, Residential Treatment, Outpatient treatment, perinatal services, narcotic treatment programs (NTP), Medicated Assistance Treatment (MAT), Withdrawal Management, Intensive Outpatient Program, Recovery Residences and the programmatic oversight of the States Opioid Abatement Funding Plan in OC.. Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health Crisis Assessment Team (CAT), Psych Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. Forensics and Justice Involved Division - provides oversight, evaluation, and treatment for all of the mental health justice involved for Orange County. This includes Collaborative Courts, AOT, Mental Health Diversion, AB109 & Re-entry, Assisted Intervention Court, Whatever It Takes collaborative court, and Recovery Court/Opportunity Court, CONREP, LPS Psychology Unit, SB317 Incompetent to Stand Trial Diversion unit, CARE Court, and Early Access and Stabilization Services. Data Analytics and Outcomes - performs advanced data and computer science duties using methods for data collection, management, analysis, and visualization that align with industry standards and best practices related to data and implementation science. Establishing a skilled mental health evaluation and data analytics workforce is critical to supporting all other BHS Function Areas in improving quality of services, increasing timely access to care, forecasting fiscal impacts and resource needs, and meeting existing and future Federal, State, and local regulatory, reporting, and monitoring requirements. Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) provides basic and emergency mental health services to all adult inmates in the County's five (5) correctional facilities. The Mental Health program includes acute psychiatric units for the most severely compromised mental health clients. Mental health services are also provided to clients who have chronic mental health problems and are able to function in the regular housing units at Orange County Jail. THE OPPORTUNITIES The immediate vacancies are within QMS, CYS, and AOABH. However, future vacancies may be in other Divisions; thus, qualified applicants are encouraged to apply.The SC II position in QMS is on the Integrated Records Information System (IRIS) Liaison Team with a special expertise in SUD programs. The SCII works closely with program and the SUD Support Team. Responsibilities include but are not limited to, analyzing Electronic Health Record ( EHR) business needs, developing workflows, facilitating bi-weekly SUD Chart Documentation meetings, participating in CalAIM (California Advancing and Innovating MediCal) workgroups for interpreting documentation changes and coordinating IT changes, and assisting with the CalOMS (California Outcome Measurement System) CAP (Corrective Action Plan) workgroup for developing training materials , providing support to Service Chiefs and clinicians, and consulting with clinics for EHR optimization. The primary responsibilities of a SC II position in CYS outpatient include overseeing daily operations of a CYS outpatient clinic, ensuring effective implementation of policies and procedures, and providing clinically sound and high-quality care for all clients. The CYS SC II collaborates with the Program Manager and other Service Chiefs to evaluate guidelines and workflows, enhancing efficiency and consistent service delivery across outpatient sites. Additionally, they handle administrative tasks in running outpatient programs, building operations, provide staff supervision, onboard and train new hires, and address grievances as needed. The primary responsibilities of a SC II position in AOABH include providing administrative support to clinic Service Chiefs, ensuring effective implementation of policies and procedures across outpatient programs, evaluating guidelines and workflows to prevent duplication and ensure smooth operations, assisting in training new service chiefs, ensuring clinically sound and high-quality care, managing administrative tasks, building operations, scheduling, providing staff supervision, and addressing grievances as necessary. Duties and Responsibilities Some examples of duties and responsibilities include but are not limited to: Evaluate performance of subordinates, provide training, and recommend disciplinary action when necessary. Identify and implement training needs. Manage clinic operations, coordinate service delivery with other programs, and assist in evaluating and developing effective programs. Act as a resource on challenging or complex cases, provide expert guidance to staff Stay updated on laws and regulations governing program operations and funding. Act as liaison, consultant, and educator to community agencies and providers to achieve program goals. Compile and interpret data, prepare reports, and evaluate outcomes. Participate in committees, task forces and meetings to ensure service continuity and problem resolution. DESIRABLE QUALIFICATIONS & CORE COMPETENCI ES The ideal candidate will be an ethical and dependable individual who is committed to the highest quality of patient care and service delivery and dedicated to the success of the programs. The ideal candidate will also be a self-starter who can work independently and multi-task to effectively manage the diverse responsibilities in a busy and changing environment. For QMS position, a strong understanding of SUD and a working knowledge of IRIS are highly desirable. The ideal candidate will also demonstrate extensive knowledge and/or experience, skills, and abilities in the following core competencies: Professional and Technical Expertise | Legal & Regulatory Navigation Using and working with Integrated Records Information System (IRIS) and Electronic Health Records (EHR) software Demonstrating expert knowledge of Medi-Cal documentation requirements and experience in Microsoft Suite, specifically with Word, Excel, PowerPoint, and other software programs Understanding, interpreting, and ensuring compliance with laws and regulations Demonstrates expert knowledge of SUD Self-Management | Coaching & Developing Others | Delegating Showing personal organization, self-discipline, and dependability Valuing learning and finding opportunities for challenging and improving staff performance Providing training for community partners Promoting and supporting ethical and professional standards in the workplace, and skillfully handling personnel issues Sharing responsibility, authority, and accountability Innovative Problem Solving | Delivering Results Identifying and analyzing problems to propose new ways to do business Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Decision Making | Critical Thinking Choosing optimal courses of action in timely manner Analytically and logically evaluating information, propositions, and claims Communication | Building & Maintaining Relationship | Customer Focus Communicating effectively with staff within the department, community partners and the public Establishing rapport and maintaining mutually productive relationships Attending to the needs and expectations of customers MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the HCA Service Chief II position. P HYSICAL & MENTAL CONDITIONS AND ENVIRONMENTAL & WORKING CONDITIONS Physical Requirements and Environmental & Working Conditions Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write and drive a vehicle. Will be occasionally required to interact with clients/patients; work in an office environment; and drive to community sites and to meetings. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%): Applicants will be interviewed and rated by panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Gazala Yerunkar at GYerunkar@ochca.com or by phone at (714) 834-3205. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/2/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CUSTODIAN LEADWORKER SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Custodian Leadworker vacancies within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, April 03, 2024, at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. For more information on OC Public Works click here . For more information on the County of Orange click here . THE OPPORTUNITY OC Facilities Maintenance has an immediate vacancy for a Custodian Leadworker . This position guides, checks, corrects, and reports on the work of a team of custodial personnel who perform janitorial services and floor maintenance of indoor and outdoor facilities. Custodial Services are critical for the maintenance, health, and safety of County facilities. Special Note: This position will be assigned to work Monday through Friday, 5:00 pm to 1:30 am. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will possess three (3) years of direct experience in the following desirable qualifications and core competencies: Three (3) years of full-time paid custodial experience or hotel housekeeping experience In depth knowledge of all custodial related duties including, but not limited to; waxing, sealing and overall maintenance of all types of floors, bonnet buffing and extracting stains/dirt from all types of carpets Ability to guide, check, correct, and report on the work of a group of Custodians while working alongside them Ensures that the dusting, scrubbing, waxing, and other assignments are accomplished through efficient use of personnel Monitors work in progress and upon completion, refers problems to supervisor Assists in training and working with employees and evaluating their performance Ability to prepare simple records Assists in testing and evaluating new custodial products and materials Ability to perform minor repair work on facilities or equipment, as needed Demonstrates the initiative to fill in and perform basic custodial work as necessary Leadership Skills Knowledge of the elements of supervision such as leading and working with employees in all phases of their custodial duties Knowledge of conflict resolution techniques to resolve any disagreements that may arise Communication Skills Ability to establish and maintain effective working relationships with personnel at all levels. Ability to read and write simple messages in English Ability to read signs, labels, work schedules and simple instructions in English and enter simple information on time cards, check off sheets and other records Ability to accurately document incidents and receive documentation from other staff Technical Knowledge Knowledge of the methods, materials and equipment used in cleaning and caring for floors, walls, fixtures and furniture Ability to count, add and subtract small numbers for recording information on time cards Ability to ensure that daily tasks and assignments are accomplished efficiently Ability to problem solve issues and implement solutions to resolve unexpected situations Basic knowledge of MS Outlook and Excel MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Custodian Leadworker . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. In-Person, Proctored Online Examination (Weighted 100%): Candidates whose experience and education appear to best meet the needs of the department will be invited to participate in an examination(s) covering job-related items. Only the candidates who receive the highest score on the assessment(s) will be placed on an eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID-19 RELATED REQUIREMENTS Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Brian Quinlan at 714-667-9750 or Brian.Quinlan@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/3/2024 11:59 PM Pacific
Mar 21, 2024
Full Time
CAREER DESCRIPTION CUSTODIAN LEADWORKER SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Custodian Leadworker vacancies within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, April 03, 2024, at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. For more information on OC Public Works click here . For more information on the County of Orange click here . THE OPPORTUNITY OC Facilities Maintenance has an immediate vacancy for a Custodian Leadworker . This position guides, checks, corrects, and reports on the work of a team of custodial personnel who perform janitorial services and floor maintenance of indoor and outdoor facilities. Custodial Services are critical for the maintenance, health, and safety of County facilities. Special Note: This position will be assigned to work Monday through Friday, 5:00 pm to 1:30 am. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will possess three (3) years of direct experience in the following desirable qualifications and core competencies: Three (3) years of full-time paid custodial experience or hotel housekeeping experience In depth knowledge of all custodial related duties including, but not limited to; waxing, sealing and overall maintenance of all types of floors, bonnet buffing and extracting stains/dirt from all types of carpets Ability to guide, check, correct, and report on the work of a group of Custodians while working alongside them Ensures that the dusting, scrubbing, waxing, and other assignments are accomplished through efficient use of personnel Monitors work in progress and upon completion, refers problems to supervisor Assists in training and working with employees and evaluating their performance Ability to prepare simple records Assists in testing and evaluating new custodial products and materials Ability to perform minor repair work on facilities or equipment, as needed Demonstrates the initiative to fill in and perform basic custodial work as necessary Leadership Skills Knowledge of the elements of supervision such as leading and working with employees in all phases of their custodial duties Knowledge of conflict resolution techniques to resolve any disagreements that may arise Communication Skills Ability to establish and maintain effective working relationships with personnel at all levels. Ability to read and write simple messages in English Ability to read signs, labels, work schedules and simple instructions in English and enter simple information on time cards, check off sheets and other records Ability to accurately document incidents and receive documentation from other staff Technical Knowledge Knowledge of the methods, materials and equipment used in cleaning and caring for floors, walls, fixtures and furniture Ability to count, add and subtract small numbers for recording information on time cards Ability to ensure that daily tasks and assignments are accomplished efficiently Ability to problem solve issues and implement solutions to resolve unexpected situations Basic knowledge of MS Outlook and Excel MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Custodian Leadworker . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. In-Person, Proctored Online Examination (Weighted 100%): Candidates whose experience and education appear to best meet the needs of the department will be invited to participate in an examination(s) covering job-related items. Only the candidates who receive the highest score on the assessment(s) will be placed on an eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID-19 RELATED REQUIREMENTS Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Brian Quinlan at 714-667-9750 or Brian.Quinlan@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/3/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. APPLICATION PERIOD This recruitment is open to the public and will remain open on a continuous basis until the needs of the department are met. Qualified applicants are encouraged to apply immediately as this recruitment may close at any time. THE DISTRICT ATTORNEY The Office of the Orange County District Attorney - Public Administrator, ( OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY The Office of the District Attorney is seeking results-oriented investigators to collaborate with attorneys in the vigorous enforcement of criminal and civil laws. A District Attorney Investigator performs challenging investigative work resulting in the apprehension and prosecution of persons suspected of committing felony and serious misdemeanor crimes. The department is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner with District Attorney legal staff as well as local, state, and federal law enforcement agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING Detailed understanding of the Criminal Justice System including courtroom testimony. Thorough knowledge of rules of evidence, courtroom procedure, investigation techniques, methods, and procedures, and the role of a District Attorney Investigator. Ability to apply forward thinking and creative thought with high ethical standards. Exceptional judgment and common sense. Excellent interpersonal and collaborative skills. Approachability, flexibility, and organizational skills. Demonstrated enthusiasm, innovation and/or creativity in a law-enforcement investigator assignment. Superior interviewing, interrogation, and listening skills. Superior report writing skills. Experience in writing search warrants. Extensive experience in dealing with victims and witnesses of crime. Demonstrated past performance working with Deputy District Attorney collaborating in an investigation and prosecution. Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered PLEASE NOTE All applicants who have filed an application must scan, upload, and attach their California P.O.S.T. certificate(s) (Basic, Intermediate, Advanced, Supervisory, or Management) to the application. Failure to immediately attach your certificates will result in an incomplete application, which may not be accepted. MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Click here to read a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. ADDITIONAL COMPENSATION In addition to the monthly starting pay of $ 9,751.73 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring bilingual skills. Educational incentive pay of ($115.38) biweekly is available to employees who hold a Bachelor’s Degree or higher from a college or university accredited by the Council for Higher Education Accreditation, International Association of Universities, or National Association of Credential Evaluation Services. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) ORANGE COUNTY AMENITIES 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites RECRUITMENT PROCESS The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Written Exercise | (Weighted 100%) Candidates will be completing a written exercise. A panel of subject matter experts will evaluate the written exercise on writing skills, clarity and preciseness of writing, content, grammar, sentence structure, and format. This assessment will be done as a blind rating. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Structured Oral Interview Assessment | (Weighted 1 00%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting, medical, and psychological testing to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 21, 2024
Variable Shift
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. APPLICATION PERIOD This recruitment is open to the public and will remain open on a continuous basis until the needs of the department are met. Qualified applicants are encouraged to apply immediately as this recruitment may close at any time. THE DISTRICT ATTORNEY The Office of the Orange County District Attorney - Public Administrator, ( OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY The Office of the District Attorney is seeking results-oriented investigators to collaborate with attorneys in the vigorous enforcement of criminal and civil laws. A District Attorney Investigator performs challenging investigative work resulting in the apprehension and prosecution of persons suspected of committing felony and serious misdemeanor crimes. The department is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner with District Attorney legal staff as well as local, state, and federal law enforcement agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING Detailed understanding of the Criminal Justice System including courtroom testimony. Thorough knowledge of rules of evidence, courtroom procedure, investigation techniques, methods, and procedures, and the role of a District Attorney Investigator. Ability to apply forward thinking and creative thought with high ethical standards. Exceptional judgment and common sense. Excellent interpersonal and collaborative skills. Approachability, flexibility, and organizational skills. Demonstrated enthusiasm, innovation and/or creativity in a law-enforcement investigator assignment. Superior interviewing, interrogation, and listening skills. Superior report writing skills. Experience in writing search warrants. Extensive experience in dealing with victims and witnesses of crime. Demonstrated past performance working with Deputy District Attorney collaborating in an investigation and prosecution. Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered PLEASE NOTE All applicants who have filed an application must scan, upload, and attach their California P.O.S.T. certificate(s) (Basic, Intermediate, Advanced, Supervisory, or Management) to the application. Failure to immediately attach your certificates will result in an incomplete application, which may not be accepted. MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Click here to read a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. ADDITIONAL COMPENSATION In addition to the monthly starting pay of $ 9,751.73 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring bilingual skills. Educational incentive pay of ($115.38) biweekly is available to employees who hold a Bachelor’s Degree or higher from a college or university accredited by the Council for Higher Education Accreditation, International Association of Universities, or National Association of Credential Evaluation Services. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) ORANGE COUNTY AMENITIES 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites RECRUITMENT PROCESS The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Written Exercise | (Weighted 100%) Candidates will be completing a written exercise. A panel of subject matter experts will evaluate the written exercise on writing skills, clarity and preciseness of writing, content, grammar, sentence structure, and format. This assessment will be done as a blind rating. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Structured Oral Interview Assessment | (Weighted 1 00%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting, medical, and psychological testing to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Mechanic. Under direct or general supervision or direction, performs technical duties and responsibilities in the maintenance, repair, service, and troubleshooting of equipment and machinery in wastewater treatment plants, pumping stations, and related facilities; performs preventive and corrective maintenance on assigned plant equipment and machinery; operates and maintains a variety of hand and power tools and equipment. Specifically, this person will be able to work independently; communicate clearly and concisely, both verbally and in writing; adhere to established policies and procedures; perform technical tasks utilizing specialized industry techniques and tools (e.g. calipers, verniers, micrometers, torque wrenches) relative to the assigned area of responsibility; and establish and maintain effective working relationships with those contacted during work. This person will be part of a team that performs high-precision millwright craftsmanship work quality. When assigned to Field Maintenance: Perform work on process equipment in the plant, including boilers, pumps, mobile and stationary engines, air and gas compressors, evaporators, scrubbers, blowers, centrifuges, bar screens, augers, hydraulic systems and conveyor systems. Perform complex preventive mechanical maintenance on process equipment in the plant by inspecting and cleaning equipment, including but not limited to replacing oil, adjusting and/or replacing belts, gear boxes, pistons, rollers, filters, valves, gaskets and other related parts. Perform complex corrective mechanical maintenance on process equipment in the plant by troubleshooting cause of malfunction using visual inspection and precision measuring and testing instruments and replacing or repairing broken parts such as gauges, gaskets, plugs, coils, wires, bearings, drive lines, valves, pistons, rings, crankshafts and pumps. Rebuild equipment by disassembling, cleaning, and repairing mechanical malfunctions; reassemble, install and test equipment to ensure that it is in proper working condition. As a Senior Mechanic, initiate and complete documentation for confined space entry procedures; may oversee and direct work of staff during a confined space entry or special project requiring a team to complete the task; read schematic drawings to determine location and layout of equipment; isolate and tag equipment to be worked on before performing mechanical maintenance. Complete and log daily written and electronic work sheets and service sheets; review equipment service logs for previous comments on equipment; complete work orders detailing work completed during maintenance and repair tasks; maintain all records. Read schematic drawings to determine location and layout of equipment; isolate and tag equipment to be worked on before performing mechanical maintenance. Qualifications & Requirements The successful candidate will possess: 1. High school diploma or G.E.D. supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair. 2. Three (3) years of increasingly responsible experience applying preventive and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes. 3. Valid California Class C Driver's License. Recruitment & Selection Process Vacancies: 1 Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Wednesday, April 3rd, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $45.01- $49.65 /Hour (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in the field; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform moderate to heavy physical work; to lift, carry, push, and pull materials and objects averaging a weight of 51 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to inspect and operate equipment. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to operate and repair tools and equipment. Environmental Elements Field work in and around facilities with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Standby and Call Back: Employees in this classification may be required to participate in standby duty and are subject to call back, which may include nights, weekends and 24-hour emergency call out with little or no notice. Any employee designated to serve on standby, or report to an emergency, and refuses to do such, shall be subject to disciplinary action up to and including termination. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance (employee contribution is required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System), and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a high school diploma or G.E.D., supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair? Yes No 03 If you answered "Yes" to the previous question, describe your specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair. If you answered "No" input "N/A." 04 Which of the following best describes the highest level of education you have completed? High school diploma or GED Some College, or Trade School Training Associates Degree or higher Bachelor's Degree or higher None of the Above 05 Do you have a minimum of three (3) years of increasingly responsible experience applying preventive and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes? Yes No 06 If you answered "yes" to the previous question, please explain your experience. If you answered "No" input "N/A". 07 Which best describes your level of mechanical maintenance experience? No Experience Less than 1 year of experience More than 1 year but less than 3 years of experience More than 3 years but less than 5 years of experience More than 5 years of experience 08 Which of the following best describes your level of proficiency with computerized maintenance management systems (CMMS)? No Experience Beginner Intermediate Advanced 09 If you indicated on the previous question that you possess any level of experience, briefly describe your experience with Computerized Maintenance Management Systems (CMMS). If this question does not apply, please input "N/A." 10 Do you currently possess any relevant and valid certifications? Yes No 11 If you answered "Yes" to the previous question, please provide the name of the relevant and valid certification(s) and its expiration date (if applicable). If you answered "No" input "N/A." 12 Do you have experience performing mechanical maintenance and repair on power generation equipment, gas compressors, or wastewater treatment process machinery? Yes No 13 Please select all equipment in which you have direct experience with performing maintenance on. Air & Gas Compressors Augers Bar Screens Centrifuges Blowers Boilers Conveyor Belts Pumps Scrubbers Combustion Engines Internal Combustion Engines Pipe Fitting None of the Above 14 If you indicated any direct experience with the equipment and/or systems listed above, describe your direct experience. If you answered "None of the Above" type "N/A." 15 Describe your experience with advanced methods and techniques of performing diagnostic troubleshooting services. If you have no experience, input "N/A". 16 Describe your knowledge of basic preventive and corrective maintenance techniques. If you have no experience, input "N/A". 17 Indicate your level of experience using a computer in a work environment with Microsoft Word, Excel and Outlook. No Experience Beginner Intermediate Advanced 18 Are you comfortable with, and do you have the ability to don Self Contained Breathing Apparatus (SCBA) equipment and enter confined spaces to conduct inspections in environments that may contain hazardous atmospheres or plant processes which include biological waste? Yes No 19 Do you currently possess, or have the ability to obtain, a valid California Class "C" driver's license by time of appointment? Yes No 20 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/3/2024 5:00 PM Pacific
Mar 21, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Mechanic. Under direct or general supervision or direction, performs technical duties and responsibilities in the maintenance, repair, service, and troubleshooting of equipment and machinery in wastewater treatment plants, pumping stations, and related facilities; performs preventive and corrective maintenance on assigned plant equipment and machinery; operates and maintains a variety of hand and power tools and equipment. Specifically, this person will be able to work independently; communicate clearly and concisely, both verbally and in writing; adhere to established policies and procedures; perform technical tasks utilizing specialized industry techniques and tools (e.g. calipers, verniers, micrometers, torque wrenches) relative to the assigned area of responsibility; and establish and maintain effective working relationships with those contacted during work. This person will be part of a team that performs high-precision millwright craftsmanship work quality. When assigned to Field Maintenance: Perform work on process equipment in the plant, including boilers, pumps, mobile and stationary engines, air and gas compressors, evaporators, scrubbers, blowers, centrifuges, bar screens, augers, hydraulic systems and conveyor systems. Perform complex preventive mechanical maintenance on process equipment in the plant by inspecting and cleaning equipment, including but not limited to replacing oil, adjusting and/or replacing belts, gear boxes, pistons, rollers, filters, valves, gaskets and other related parts. Perform complex corrective mechanical maintenance on process equipment in the plant by troubleshooting cause of malfunction using visual inspection and precision measuring and testing instruments and replacing or repairing broken parts such as gauges, gaskets, plugs, coils, wires, bearings, drive lines, valves, pistons, rings, crankshafts and pumps. Rebuild equipment by disassembling, cleaning, and repairing mechanical malfunctions; reassemble, install and test equipment to ensure that it is in proper working condition. As a Senior Mechanic, initiate and complete documentation for confined space entry procedures; may oversee and direct work of staff during a confined space entry or special project requiring a team to complete the task; read schematic drawings to determine location and layout of equipment; isolate and tag equipment to be worked on before performing mechanical maintenance. Complete and log daily written and electronic work sheets and service sheets; review equipment service logs for previous comments on equipment; complete work orders detailing work completed during maintenance and repair tasks; maintain all records. Read schematic drawings to determine location and layout of equipment; isolate and tag equipment to be worked on before performing mechanical maintenance. Qualifications & Requirements The successful candidate will possess: 1. High school diploma or G.E.D. supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair. 2. Three (3) years of increasingly responsible experience applying preventive and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes. 3. Valid California Class C Driver's License. Recruitment & Selection Process Vacancies: 1 Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Wednesday, April 3rd, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $45.01- $49.65 /Hour (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in the field; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform moderate to heavy physical work; to lift, carry, push, and pull materials and objects averaging a weight of 51 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to inspect and operate equipment. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to operate and repair tools and equipment. Environmental Elements Field work in and around facilities with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Standby and Call Back: Employees in this classification may be required to participate in standby duty and are subject to call back, which may include nights, weekends and 24-hour emergency call out with little or no notice. Any employee designated to serve on standby, or report to an emergency, and refuses to do such, shall be subject to disciplinary action up to and including termination. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance (employee contribution is required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System), and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a high school diploma or G.E.D., supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair? Yes No 03 If you answered "Yes" to the previous question, describe your specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair. If you answered "No" input "N/A." 04 Which of the following best describes the highest level of education you have completed? High school diploma or GED Some College, or Trade School Training Associates Degree or higher Bachelor's Degree or higher None of the Above 05 Do you have a minimum of three (3) years of increasingly responsible experience applying preventive and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes? Yes No 06 If you answered "yes" to the previous question, please explain your experience. If you answered "No" input "N/A". 07 Which best describes your level of mechanical maintenance experience? No Experience Less than 1 year of experience More than 1 year but less than 3 years of experience More than 3 years but less than 5 years of experience More than 5 years of experience 08 Which of the following best describes your level of proficiency with computerized maintenance management systems (CMMS)? No Experience Beginner Intermediate Advanced 09 If you indicated on the previous question that you possess any level of experience, briefly describe your experience with Computerized Maintenance Management Systems (CMMS). If this question does not apply, please input "N/A." 10 Do you currently possess any relevant and valid certifications? Yes No 11 If you answered "Yes" to the previous question, please provide the name of the relevant and valid certification(s) and its expiration date (if applicable). If you answered "No" input "N/A." 12 Do you have experience performing mechanical maintenance and repair on power generation equipment, gas compressors, or wastewater treatment process machinery? Yes No 13 Please select all equipment in which you have direct experience with performing maintenance on. Air & Gas Compressors Augers Bar Screens Centrifuges Blowers Boilers Conveyor Belts Pumps Scrubbers Combustion Engines Internal Combustion Engines Pipe Fitting None of the Above 14 If you indicated any direct experience with the equipment and/or systems listed above, describe your direct experience. If you answered "None of the Above" type "N/A." 15 Describe your experience with advanced methods and techniques of performing diagnostic troubleshooting services. If you have no experience, input "N/A". 16 Describe your knowledge of basic preventive and corrective maintenance techniques. If you have no experience, input "N/A". 17 Indicate your level of experience using a computer in a work environment with Microsoft Word, Excel and Outlook. No Experience Beginner Intermediate Advanced 18 Are you comfortable with, and do you have the ability to don Self Contained Breathing Apparatus (SCBA) equipment and enter confined spaces to conduct inspections in environments that may contain hazardous atmospheres or plant processes which include biological waste? Yes No 19 Do you currently possess, or have the ability to obtain, a valid California Class "C" driver's license by time of appointment? Yes No 20 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/3/2024 5:00 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Accountant. Under general direction, the Senior Accountant performs routine to complex professional accounting duties to maintain the general accounting system of the Sanitation District, and perform more difficult assignments, projects, analyses, and programs The selected individual will perform work using considerable discretion and independent judgement, and full and thorough knowledge of the concepts, practices, procedures, and policies of accounting and OC San. The Senior Accountant should establish objectives, timelines, and methods to deliver work products or services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This person will also provide technical accounting assistance to other departments; interpret accounts, methods, and financial records. Qualifications & Requirements The successful candidate will possess: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in finance, accounting, business administration, or a related field. Three (3) years of work experience in accounting and/or financial management. Recruitment & Selection Process Vacancies: 1 (an eligibility list will be established for future vacancies) Apply online at: https://www.ocsan.gov/jobs www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Tuesday, April 2, 2024, by 5:00 P.M. PST. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $108,201.60 - $119,225.60 /Year (starting salary will be within this range based upon qualifications) Supplemental Information PHYSICAL DEMANDS Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. ENVIRONMENTAL ELEMENTS Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. DISASTER SERVICE WORKERS: All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. OTHER REQUIREMENTS Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. OTHER INFORMATION For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position here. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide Employment is contingent upon successful completion of OCSD's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OCSD to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OCSD are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OCSD only accepts applications submitted via our online application system. Resumes submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a Bachelor's degree from a college or university, which is accredited by the US Department of Education, with major course work in accounting, finance or a related field? ( NOTE: If you answered yes, include all pertinent details in the education section of your job application). Yes No 03 If yes, which best describes your Bachelor's degree major or emphasis? Accounting Finance Business Administration Public Administration Other 04 Do you have a Master's degree from a college or university, which is accredited by the US Department of Education, with major course work in accounting, finance, business administration or a related field? ( NOTE: If you answered yes, include all pertinent details in the education section of your job application). Yes No 05 If yes, which best describes your Master's degree major or emphasis? Accounting Finance Business Administration Public Administration Other 06 Do you have a minimum of three (3) years of accounting and/or financial management experience? Yes No 07 Do you possess, or have the ability to obtain, a valid California Driver's License by time of appointment? Yes No 08 Do you have experience working in a governmental environment, such as a public utility or municipality? Yes No 09 If you answered "yes" to question #8, briefly describe your governmental accounting experience, including the employer type (city, county, state, etc) and size of the governmental entity you worked for (# of employees and/or approximate budget). 10 Please check the appropriate box to indicate your experience with the following (check all that apply): Monthly, quarterly and fiscal year-end closing of records to produce financial reports Preparing a Comprehensive Annual Financial Report Preparing the State Controller's Report General ledger maintenance and account reconciliation Budget preparation Preparing and reviewing year-end audit schedules Debt service management Bank reconciliations None of the above 11 Describe your experience with the following: a) Preparing the year-end audit schedules and reports that are used in an organization's year-end comprehensive financial report. b) Working with auditors in preparation for an annual audit. In your response include the employer and number of years you performed the function. 12 The Senior Accountant will assist in the monthly, quarterly, and fiscal year-end closing of records to produce accurate financial reports under tight deadlines. Describe in detail your related experience; include the employer name and total number of years performing the function. 13 Briefly describe your experience analyzing the variances of actual spending and budgeted amounts during the month-end closing or on a regular basis. Explain how you investigate the variances and make the necessary adjustments or corrections. 14 Please check the appropriate box to indicate the computer software programs in which you are proficient (check all that apply): Excel Word Outlook Access None of the above 15 The Orange County Sanitation District uses an enterprise system known as JD Edwards (JDE) OneWorld for financial accounting and utility billing. Briefly describe your experience working with JDE or a similar financial system to perform general ledger account reviews, analysis, and reconciliations. 16 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/2/2024 5:00 PM Pacific
Mar 20, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Accountant. Under general direction, the Senior Accountant performs routine to complex professional accounting duties to maintain the general accounting system of the Sanitation District, and perform more difficult assignments, projects, analyses, and programs The selected individual will perform work using considerable discretion and independent judgement, and full and thorough knowledge of the concepts, practices, procedures, and policies of accounting and OC San. The Senior Accountant should establish objectives, timelines, and methods to deliver work products or services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This person will also provide technical accounting assistance to other departments; interpret accounts, methods, and financial records. Qualifications & Requirements The successful candidate will possess: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in finance, accounting, business administration, or a related field. Three (3) years of work experience in accounting and/or financial management. Recruitment & Selection Process Vacancies: 1 (an eligibility list will be established for future vacancies) Apply online at: https://www.ocsan.gov/jobs www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Tuesday, April 2, 2024, by 5:00 P.M. PST. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $108,201.60 - $119,225.60 /Year (starting salary will be within this range based upon qualifications) Supplemental Information PHYSICAL DEMANDS Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. ENVIRONMENTAL ELEMENTS Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. DISASTER SERVICE WORKERS: All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. OTHER REQUIREMENTS Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. OTHER INFORMATION For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position here. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide Employment is contingent upon successful completion of OCSD's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OCSD to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OCSD are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OCSD only accepts applications submitted via our online application system. Resumes submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a Bachelor's degree from a college or university, which is accredited by the US Department of Education, with major course work in accounting, finance or a related field? ( NOTE: If you answered yes, include all pertinent details in the education section of your job application). Yes No 03 If yes, which best describes your Bachelor's degree major or emphasis? Accounting Finance Business Administration Public Administration Other 04 Do you have a Master's degree from a college or university, which is accredited by the US Department of Education, with major course work in accounting, finance, business administration or a related field? ( NOTE: If you answered yes, include all pertinent details in the education section of your job application). Yes No 05 If yes, which best describes your Master's degree major or emphasis? Accounting Finance Business Administration Public Administration Other 06 Do you have a minimum of three (3) years of accounting and/or financial management experience? Yes No 07 Do you possess, or have the ability to obtain, a valid California Driver's License by time of appointment? Yes No 08 Do you have experience working in a governmental environment, such as a public utility or municipality? Yes No 09 If you answered "yes" to question #8, briefly describe your governmental accounting experience, including the employer type (city, county, state, etc) and size of the governmental entity you worked for (# of employees and/or approximate budget). 10 Please check the appropriate box to indicate your experience with the following (check all that apply): Monthly, quarterly and fiscal year-end closing of records to produce financial reports Preparing a Comprehensive Annual Financial Report Preparing the State Controller's Report General ledger maintenance and account reconciliation Budget preparation Preparing and reviewing year-end audit schedules Debt service management Bank reconciliations None of the above 11 Describe your experience with the following: a) Preparing the year-end audit schedules and reports that are used in an organization's year-end comprehensive financial report. b) Working with auditors in preparation for an annual audit. In your response include the employer and number of years you performed the function. 12 The Senior Accountant will assist in the monthly, quarterly, and fiscal year-end closing of records to produce accurate financial reports under tight deadlines. Describe in detail your related experience; include the employer name and total number of years performing the function. 13 Briefly describe your experience analyzing the variances of actual spending and budgeted amounts during the month-end closing or on a regular basis. Explain how you investigate the variances and make the necessary adjustments or corrections. 14 Please check the appropriate box to indicate the computer software programs in which you are proficient (check all that apply): Excel Word Outlook Access None of the above 15 The Orange County Sanitation District uses an enterprise system known as JD Edwards (JDE) OneWorld for financial accounting and utility billing. Briefly describe your experience working with JDE or a similar financial system to perform general ledger account reviews, analysis, and reconciliations. 16 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/2/2024 5:00 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of an Assistant Engineer. Under direct supervision, performs a variety of engineering duties in support of the planning, design, construction, and commissioning of wastewater facilities; assists with the review and preparation of a variety of engineering drawings and specifications; assists in shutdown coordination, design and construction activities to minimize impact to plant facilities and the public; performs constructability reviews on project designs; provides technical assistance during the shop drawing submittal process; participates in construction management functions to ensure projects are constructed in accordance with contract documents, permits, and applicable building codes; provides technical assistance to engineering and management staff; prepares memorandums and reports; conducts inspections of wastewater treatment facilities and construction sites; assists in the start-up of moderately complex unit processes; conducts power system studies for electrical systems; and performs duties as assigned. Qualifications & Requirements Required: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in civil, mechanical, chemical, electrical, or environmental engineering, or a related field. Valid California Class C Driver's License. Desired: College coursework focus in Electrical Engineering. Strong communication skills. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: http://www.ocsan.gov/jobs www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 1, 2024; 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $ 108,201.60 - $ 119,225.60 /Year (starting salary will be within this range based upon qualifications) Supplemental Information Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites, projects, and/or meetings; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Mobility to work in changing site conditions; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders. May be required to perform some light physical work; lift, carry, push, and pull materials and objects averaging a weight of 51 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Vision to read printed materials and a computer screen. Vision to inspect site conditions and work in progress. Hearing and speech to communicate in person and over the telephone. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Frequent walking in operational areas to identify problems or hazards. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Field work with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website . Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide . Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in civil, mechanical, chemical, electrical, or environmental engineering, or a related field? Yes No 03 If you have a college degree, please indicate the major(s) you pursued as part of your education in the space provided (as noted on your diploma). If you do not have a college degree, state "none" in the space provided. 04 Which of the following best describes the highest level of education you have completed? High school diploma, GED, or equivalent Some college courses, but did not complete an Associate's Degree Associate's Degree Bachelor's Degree Master's Degree or higher 05 Are you in possession of or do you have the ability to obtain an appropriate, valid California Class C Driver's License by time of appointment? Yes No 06 Which of the following best describes your years of engineering experience? No Experience At least 6 months but less than 1 year At least 1 year but less than 2 years 2 years or more 07 Please indicate the engineering discipline that most closely matches your background, education, and experience. Civil Chemical Environmental Electrical Mechanical Other 08 Briefly describe your background as it relates to electrical engineering for water, wastewater, industrial, and commercial facilities. If you do not have any experience, state "no experience" in the space provided. 09 Indicate your level of experience/working knowledge with Microsoft Excel spreadsheet databases. No Experience Beginner Intermediate Advanced 10 If you answered that you have experience in question 9 please describe your background. If you do not have any experience, state "no experience" in the space provided. 11 Briefly describe your experience interpreting engineering construction plans, specifications, and other contract documents. If you do not have any experience, state "no experience" in the space provided. 12 Briefly describe your experience writing engineering reports. If you do not have any experience, state "no experience" in the space provided. 13 Communication skills are important to this position as it requires communication with stakeholders both internal and external to OC San. Please provide a few examples that demonstrate your ability to communicate effectively. 14 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand Required Question Closing Date/Time: 4/1/2024 5:00 PM Pacific
Mar 19, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of an Assistant Engineer. Under direct supervision, performs a variety of engineering duties in support of the planning, design, construction, and commissioning of wastewater facilities; assists with the review and preparation of a variety of engineering drawings and specifications; assists in shutdown coordination, design and construction activities to minimize impact to plant facilities and the public; performs constructability reviews on project designs; provides technical assistance during the shop drawing submittal process; participates in construction management functions to ensure projects are constructed in accordance with contract documents, permits, and applicable building codes; provides technical assistance to engineering and management staff; prepares memorandums and reports; conducts inspections of wastewater treatment facilities and construction sites; assists in the start-up of moderately complex unit processes; conducts power system studies for electrical systems; and performs duties as assigned. Qualifications & Requirements Required: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in civil, mechanical, chemical, electrical, or environmental engineering, or a related field. Valid California Class C Driver's License. Desired: College coursework focus in Electrical Engineering. Strong communication skills. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: http://www.ocsan.gov/jobs www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 1, 2024; 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $ 108,201.60 - $ 119,225.60 /Year (starting salary will be within this range based upon qualifications) Supplemental Information Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites, projects, and/or meetings; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Mobility to work in changing site conditions; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders. May be required to perform some light physical work; lift, carry, push, and pull materials and objects averaging a weight of 51 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Vision to read printed materials and a computer screen. Vision to inspect site conditions and work in progress. Hearing and speech to communicate in person and over the telephone. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Frequent walking in operational areas to identify problems or hazards. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Field work with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website . Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide . Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in civil, mechanical, chemical, electrical, or environmental engineering, or a related field? Yes No 03 If you have a college degree, please indicate the major(s) you pursued as part of your education in the space provided (as noted on your diploma). If you do not have a college degree, state "none" in the space provided. 04 Which of the following best describes the highest level of education you have completed? High school diploma, GED, or equivalent Some college courses, but did not complete an Associate's Degree Associate's Degree Bachelor's Degree Master's Degree or higher 05 Are you in possession of or do you have the ability to obtain an appropriate, valid California Class C Driver's License by time of appointment? Yes No 06 Which of the following best describes your years of engineering experience? No Experience At least 6 months but less than 1 year At least 1 year but less than 2 years 2 years or more 07 Please indicate the engineering discipline that most closely matches your background, education, and experience. Civil Chemical Environmental Electrical Mechanical Other 08 Briefly describe your background as it relates to electrical engineering for water, wastewater, industrial, and commercial facilities. If you do not have any experience, state "no experience" in the space provided. 09 Indicate your level of experience/working knowledge with Microsoft Excel spreadsheet databases. No Experience Beginner Intermediate Advanced 10 If you answered that you have experience in question 9 please describe your background. If you do not have any experience, state "no experience" in the space provided. 11 Briefly describe your experience interpreting engineering construction plans, specifications, and other contract documents. If you do not have any experience, state "no experience" in the space provided. 12 Briefly describe your experience writing engineering reports. If you do not have any experience, state "no experience" in the space provided. 13 Communication skills are important to this position as it requires communication with stakeholders both internal and external to OC San. Please provide a few examples that demonstrate your ability to communicate effectively. 14 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand Required Question Closing Date/Time: 4/1/2024 5:00 PM Pacific
Social Worker (Care Manager) Job Description Department(s): Multipurpose Senior Services Program (MSSP) Reports to: Supervisor MSSP FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, October 19, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Develops and maintains a network of current community resources and services where members can be referred for assistance. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. Completes other projects and duties as assigned. Experience & Education: Master's degree in Social Work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization and to and from the office. Must be able to reach with hands and arms and must be able to lift and carry up to 25 pounds to transport laptop and other material. Employee must be able to communicate, particularly for regular phone use and face-to-face interaction. Employee must have means of transportation to and from multiple locations during a workday. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site visit environment is equivalent to a client's home. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4380 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c7b6760def892a4890c99ad520480039
Mar 18, 2024
Full Time
Social Worker (Care Manager) Job Description Department(s): Multipurpose Senior Services Program (MSSP) Reports to: Supervisor MSSP FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, October 19, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Develops and maintains a network of current community resources and services where members can be referred for assistance. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. Completes other projects and duties as assigned. Experience & Education: Master's degree in Social Work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization and to and from the office. Must be able to reach with hands and arms and must be able to lift and carry up to 25 pounds to transport laptop and other material. Employee must be able to communicate, particularly for regular phone use and face-to-face interaction. Employee must have means of transportation to and from multiple locations during a workday. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site visit environment is equivalent to a client's home. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4380 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c7b6760def892a4890c99ad520480039
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INVESTIGATIVE ASSISTANT (Public Defender) THIS RECRUITMENT IS OPEN TO THE PUBLIC Online applications will be accepted from Friday, March 15, 2024 through Friday, March 29, 2024 at 11:59 p.m. (PST). Qualified applicants are strongly encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Public Defender's Office. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: -Effective June 28, 2024 - 4.25% -Effective June 27, 2025 - 4.00% Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. BILINGUAL COMPENSATION An additional $0.70 per hour is paid for this position requiring bilingual skills (speak, read, and write) in Spanish and/or Vietnamese only. Candidates must pass the bilingual exam to be eligible for supplemental pay. THE OFFICES OF THE PUBLIC DEFENDER Orange County Public Defender's Office is a law firm of highly dedicated and skilled attorneys, investigators, paralegals, and support staff who work to protect the Constitutional rights for all citizens while representing individual clients with zealous advocacy, respect for their dignity, and compassion. The principal role of the Offices of the Public Defender is to provide each client with high quality representation, thereby protecting their constitutional rights and liberties. In advancing the cause of these clients, the dedicated lawyers and support staff are on the front lines protecting the precious rights and privileges of all Orange County residents. In addition to clients in criminal cases, counsel is appointed to represent children in Juvenile Court Delinquency cases, parents in Dependency cases, and a variety of persons in Mental Health cases. Please click HERE for more information about the Offices of Public Defender. THE OPPORTUNITY The Investigative Assistant position is responsible for assisting criminal defense attorneys by performing a variety of non-sworn office and field investigative support work. The assignment may be at any of our various locations or units and will include criminal, mental health, and dependency cases. This is an in-person assignment, and the duties cannot be performed remotely/virtually. Investigative Assistants have the opportunity to: Interview clients and witnesses, in and out of custody, regarding the circumstances and events of alleged crime. This may include photographing in-custody clients. Interview clients in designated Mental Health facilities. Conduct research to locate witnesses through a variety of sources, public and subpoenaed records, legal databases, and other related search methods. Gather records as needed to support investigations and the discovery process for attorney use. Prepare and serve personal subpoenas to non-hostile witnesses, expert witnesses, and to public institutions for staff or records; drives vehicle to various field and office locations. Act as liaison between clients, witnesses, and county staff. Duties could include delivering clothing to the jail facilities. Prepare reports of interviewees. May be called to testify in Court regarding the "due diligence" attempts to locate/serve witnesses, and compliance with the discovery process. Assist with the coordination of the department's intern program. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The Offices of the Public Defender is seeking an individual who i s self-motivated, capable of multi-tasking with frequent interruptions, and within definitive timelines, in a fast-paced office environment, jail facilities and/or courtroom holding tanks . The ideal candidate will possess professional work experience and/or knowledge in the following core competencies : Specialized Knowledge/Expertise Methods, techniques and regulations applicable to service of civil and criminal process. Criminal and Civil procedures. Principles of identification, search and seizure, and related legal information. Rules of evidence. Interviewing techniques. Basic Human behavior and motivation sufficient to overcome hostility and reticence in the interviewees. Understand and apply laws, rules and regulations applicable to the activities in the Public Defender's Office. Use proper judgment in matters requiring immediate decisions. Technologically savvy with electronic media. Languages: Bilingual communication (speak, read, and write) in Spanish or Vietnamese is not required but is preferred. Relationship Building Establish rapport with and gain cooperation of people from widely varying backgrounds. Evaluate credibility of persons interviewed; persuade and obtain cooperation from reluctant witnesses. Work effectively with a variety of law enforcement and county agencies. Oral/Written Communication Knowledge/Expertise Prepare clear and concise reports, spell correctly, and use proper English grammar. Listens effectively to others. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. MINIMUM QUALIFICATIONS Two years experience in law office or law enforcement or other experience that would demonstrate the knowledge and abilities listed as minimum qualifications. Education/Experience*: College-level education in law, law enforcement, criminology or a closely related field (sociology and/or psychology) may be substituted for up to one year of the required experience at the rate of three semester units for one month of experience. Click here to read the minimum qualifications for the Investigative Assistant classification, including education substitution. *Education Substitution : If you are using the directly related college level education courses or training to meet (or towards) the minimum qualifications, you must attach your unofficial transcripts to the application at the time you submit the application, while the recruitment is still open. Emailed or faxed copies are not acceptable. Original sealed official transcripts will be required by the date of appointment. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. To ensure case confidentiality, please do not provide specific identifying case names and/or case numbers within the application, all supplemental responses and in all attachments to the application. License Required License Required - Possession of a valid California Driver's License, Class C or higher, by date of appointment. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. Physical Characteristics: Possess v ision sufficient to read standard text, fine print, various handwritings, view a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in court with a variety of people, including subordinates, supervisory staff, technical and management staff and the public; independent body mobility, agility and stamina sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; conduct interviews in a nonstandard field environment; to access a standard office environment as well as courtroom equipment; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard, to write, and use other office equipment such as a stapler, telephone and photocopy machine; ability to drive an automobile. Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently. Body strength sufficient to lift and carry objects weighing up to 25 pounds. Environmental Conditions : Will be required to interact with persons of diverse backgrounds and educational levels including witnesses and persons having interest in criminal cases and varying levels of other governmental organizations which include jail facilities and/or courtroom holding tanks; interact with the public in emotional and occasionally hostile situations; work with changing deadlines and competing priorities. BACKGROUND VERIFICATION/SANCTION SCREENING All employment offers are contingent upon successful completion of a background check consisting of employment history, professional references, conviction history, criminal check and education verification (i.e., degree, license, and official transcript). Candidates will be required to pass the background check to the satisfaction of the hiring Agency/Department, including a fingerprint check though Live Scan. Applicants will also be required to answer a conviction questionnaire as part of the recruitment process. A clean driving record may be required while employed in this classification (see minimum qualifications and classification description for required license). RECRUITMENT PROCESS/SELECTION PROCEDURES Application Screening (Refer/Non-Refer) Public Defender Human Resources screens all application materials to identify the qualified candidates who meet minimum qualifications. Minimum qualifications are screened at the time the application is submitted. After the initial screening, those candidates that meet the minimum qualifications as listed in the job bulletin will be referred to the next step in the recruitment process. D uring the application screening step, you will need to demonstrate your qualifications on your application. All candidates will be notified via email of their status and of further procedures applicable to their status in the recruitment competition. Application Appraisal Panel | Supplemental Questions Rating (Weighted 100%): A panel of job knowledge experts will only evaluate the responses to the supplemental questions for job knowledge, competencies, and related experience described above. Each candidate's rating is solely based on the candidate's responses to the supplemental questions; therefore, candidates should be thorough, detailed, and complete in their responses to the supplemental questions. The information you provide will be rated, so please be descriptive and thorough in your response."See Resume" is not a qualifying response and will not be evaluated in lieu of the required information. Clarity of expression, grammar, spelling and your ability to follow instructions may also be considered in the evaluation process. This is a competitive process . Please note that the panel will also be evaluating written communication skills. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After the competitive procedures listed above have been completed, an eligible list of qualified candidates will be established. Candidates will be notified of their standing. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. INTERESTED? Apply online as only online applications will be accepted. Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above. In the job experience section of the application, it is imperative that you include the company name and address, position held, employment dates, full-time or part-time, duties and reason for leaving. All this information must be included for each job listed. Applicants are required to answer supplemental questions in addition to completing the online application. Note: We suggest you prepare the supplemental answers offline so you do not lose your Internet connection. Once you have completed the answers offline, copy and paste your answers in the appropriate boxes. Please note: To ensure you submit your application before the 11:59 p.m. (PST) deadline, the submit button MUST be clicked before the deadline and please ensure your computer time/clock is set to the correct time. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. QUESTIONS For specific information pertaining to this recruitment, please contact Christine Reese at (657) 251-8833 . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional information regarding employment with the County of Orange, please visit OC Human Resource Services . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 3/29/2024 11:59 PM Pacific
Mar 16, 2024
Full Time
CAREER DESCRIPTION INVESTIGATIVE ASSISTANT (Public Defender) THIS RECRUITMENT IS OPEN TO THE PUBLIC Online applications will be accepted from Friday, March 15, 2024 through Friday, March 29, 2024 at 11:59 p.m. (PST). Qualified applicants are strongly encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Public Defender's Office. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: -Effective June 28, 2024 - 4.25% -Effective June 27, 2025 - 4.00% Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. BILINGUAL COMPENSATION An additional $0.70 per hour is paid for this position requiring bilingual skills (speak, read, and write) in Spanish and/or Vietnamese only. Candidates must pass the bilingual exam to be eligible for supplemental pay. THE OFFICES OF THE PUBLIC DEFENDER Orange County Public Defender's Office is a law firm of highly dedicated and skilled attorneys, investigators, paralegals, and support staff who work to protect the Constitutional rights for all citizens while representing individual clients with zealous advocacy, respect for their dignity, and compassion. The principal role of the Offices of the Public Defender is to provide each client with high quality representation, thereby protecting their constitutional rights and liberties. In advancing the cause of these clients, the dedicated lawyers and support staff are on the front lines protecting the precious rights and privileges of all Orange County residents. In addition to clients in criminal cases, counsel is appointed to represent children in Juvenile Court Delinquency cases, parents in Dependency cases, and a variety of persons in Mental Health cases. Please click HERE for more information about the Offices of Public Defender. THE OPPORTUNITY The Investigative Assistant position is responsible for assisting criminal defense attorneys by performing a variety of non-sworn office and field investigative support work. The assignment may be at any of our various locations or units and will include criminal, mental health, and dependency cases. This is an in-person assignment, and the duties cannot be performed remotely/virtually. Investigative Assistants have the opportunity to: Interview clients and witnesses, in and out of custody, regarding the circumstances and events of alleged crime. This may include photographing in-custody clients. Interview clients in designated Mental Health facilities. Conduct research to locate witnesses through a variety of sources, public and subpoenaed records, legal databases, and other related search methods. Gather records as needed to support investigations and the discovery process for attorney use. Prepare and serve personal subpoenas to non-hostile witnesses, expert witnesses, and to public institutions for staff or records; drives vehicle to various field and office locations. Act as liaison between clients, witnesses, and county staff. Duties could include delivering clothing to the jail facilities. Prepare reports of interviewees. May be called to testify in Court regarding the "due diligence" attempts to locate/serve witnesses, and compliance with the discovery process. Assist with the coordination of the department's intern program. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The Offices of the Public Defender is seeking an individual who i s self-motivated, capable of multi-tasking with frequent interruptions, and within definitive timelines, in a fast-paced office environment, jail facilities and/or courtroom holding tanks . The ideal candidate will possess professional work experience and/or knowledge in the following core competencies : Specialized Knowledge/Expertise Methods, techniques and regulations applicable to service of civil and criminal process. Criminal and Civil procedures. Principles of identification, search and seizure, and related legal information. Rules of evidence. Interviewing techniques. Basic Human behavior and motivation sufficient to overcome hostility and reticence in the interviewees. Understand and apply laws, rules and regulations applicable to the activities in the Public Defender's Office. Use proper judgment in matters requiring immediate decisions. Technologically savvy with electronic media. Languages: Bilingual communication (speak, read, and write) in Spanish or Vietnamese is not required but is preferred. Relationship Building Establish rapport with and gain cooperation of people from widely varying backgrounds. Evaluate credibility of persons interviewed; persuade and obtain cooperation from reluctant witnesses. Work effectively with a variety of law enforcement and county agencies. Oral/Written Communication Knowledge/Expertise Prepare clear and concise reports, spell correctly, and use proper English grammar. Listens effectively to others. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. MINIMUM QUALIFICATIONS Two years experience in law office or law enforcement or other experience that would demonstrate the knowledge and abilities listed as minimum qualifications. Education/Experience*: College-level education in law, law enforcement, criminology or a closely related field (sociology and/or psychology) may be substituted for up to one year of the required experience at the rate of three semester units for one month of experience. Click here to read the minimum qualifications for the Investigative Assistant classification, including education substitution. *Education Substitution : If you are using the directly related college level education courses or training to meet (or towards) the minimum qualifications, you must attach your unofficial transcripts to the application at the time you submit the application, while the recruitment is still open. Emailed or faxed copies are not acceptable. Original sealed official transcripts will be required by the date of appointment. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. To ensure case confidentiality, please do not provide specific identifying case names and/or case numbers within the application, all supplemental responses and in all attachments to the application. License Required License Required - Possession of a valid California Driver's License, Class C or higher, by date of appointment. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. Physical Characteristics: Possess v ision sufficient to read standard text, fine print, various handwritings, view a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in court with a variety of people, including subordinates, supervisory staff, technical and management staff and the public; independent body mobility, agility and stamina sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; conduct interviews in a nonstandard field environment; to access a standard office environment as well as courtroom equipment; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard, to write, and use other office equipment such as a stapler, telephone and photocopy machine; ability to drive an automobile. Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently. Body strength sufficient to lift and carry objects weighing up to 25 pounds. Environmental Conditions : Will be required to interact with persons of diverse backgrounds and educational levels including witnesses and persons having interest in criminal cases and varying levels of other governmental organizations which include jail facilities and/or courtroom holding tanks; interact with the public in emotional and occasionally hostile situations; work with changing deadlines and competing priorities. BACKGROUND VERIFICATION/SANCTION SCREENING All employment offers are contingent upon successful completion of a background check consisting of employment history, professional references, conviction history, criminal check and education verification (i.e., degree, license, and official transcript). Candidates will be required to pass the background check to the satisfaction of the hiring Agency/Department, including a fingerprint check though Live Scan. Applicants will also be required to answer a conviction questionnaire as part of the recruitment process. A clean driving record may be required while employed in this classification (see minimum qualifications and classification description for required license). RECRUITMENT PROCESS/SELECTION PROCEDURES Application Screening (Refer/Non-Refer) Public Defender Human Resources screens all application materials to identify the qualified candidates who meet minimum qualifications. Minimum qualifications are screened at the time the application is submitted. After the initial screening, those candidates that meet the minimum qualifications as listed in the job bulletin will be referred to the next step in the recruitment process. D uring the application screening step, you will need to demonstrate your qualifications on your application. All candidates will be notified via email of their status and of further procedures applicable to their status in the recruitment competition. Application Appraisal Panel | Supplemental Questions Rating (Weighted 100%): A panel of job knowledge experts will only evaluate the responses to the supplemental questions for job knowledge, competencies, and related experience described above. Each candidate's rating is solely based on the candidate's responses to the supplemental questions; therefore, candidates should be thorough, detailed, and complete in their responses to the supplemental questions. The information you provide will be rated, so please be descriptive and thorough in your response."See Resume" is not a qualifying response and will not be evaluated in lieu of the required information. Clarity of expression, grammar, spelling and your ability to follow instructions may also be considered in the evaluation process. This is a competitive process . Please note that the panel will also be evaluating written communication skills. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After the competitive procedures listed above have been completed, an eligible list of qualified candidates will be established. Candidates will be notified of their standing. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. INTERESTED? Apply online as only online applications will be accepted. Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above. In the job experience section of the application, it is imperative that you include the company name and address, position held, employment dates, full-time or part-time, duties and reason for leaving. All this information must be included for each job listed. Applicants are required to answer supplemental questions in addition to completing the online application. Note: We suggest you prepare the supplemental answers offline so you do not lose your Internet connection. Once you have completed the answers offline, copy and paste your answers in the appropriate boxes. Please note: To ensure you submit your application before the 11:59 p.m. (PST) deadline, the submit button MUST be clicked before the deadline and please ensure your computer time/clock is set to the correct time. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. QUESTIONS For specific information pertaining to this recruitment, please contact Christine Reese at (657) 251-8833 . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional information regarding employment with the County of Orange, please visit OC Human Resource Services . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 3/29/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Accounting Assistant II SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an Open eligible list used to fill current vacancies and may also be used to fill any future vacancies in Auditor-Controller and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on MONDAY, APRIL 15, 2024 at 11:59 PM (PST). ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of Taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the Public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County. You can learn more about the Auditor-Controller Department by clicking here . THE OPPORTUNITY Under general supervision, Accounting Assistant II's perform a variety of duties and responsibilities in the receipt and processing of accounting data including recording, classifying, reviewing, and summarizing data for use at a higher level. The position maintains ledgers, journals, logs, files and other accounting records. Accounting Assistant II's calculate totals and balances accounting documents to ledgers. They may recommend and/or process penalty cancelations and refunds. In addition, they may monitor revenues, expenditures, and appropriations to ensure compliance with established requirements and verify accurate distribution of revenue and costs. The position will work with the public and various agency staff in order to complete tasks. The Accounting Assistant II's will review, process, and submit various routine requests utilizing several forms and logs to ensure completion and other duties as needed. MINIMUM QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies Technical Knowledge | Technical Experience Knowledge of basic accounting principles and terminology Software proficiency with Microsoft Word, Excel, and Outlook interpreting basic contracts/invoices and use available resources for problem solving Interpreting regulations, procedures, and contractual or other legal requirements for the purpose of determining the appropriate procedure/regulation or formula to apply Preparing a variety of accounting documents including statements, delinquency notices, purchase orders, requisitions, or monetary issuances Performing a variety of mathematical calculations; compute charges, interest, penalties, direct deposits, refunds, and other financial data Communication Skills Working effectively with various levels of organization, including staff, supervisors, and management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Communicating technical information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications for the Accounting Assistant II classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (100% Weighted) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 16, 2024
Full Time
CAREER DESCRIPTION Accounting Assistant II SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an Open eligible list used to fill current vacancies and may also be used to fill any future vacancies in Auditor-Controller and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on MONDAY, APRIL 15, 2024 at 11:59 PM (PST). ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of Taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the Public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County. You can learn more about the Auditor-Controller Department by clicking here . THE OPPORTUNITY Under general supervision, Accounting Assistant II's perform a variety of duties and responsibilities in the receipt and processing of accounting data including recording, classifying, reviewing, and summarizing data for use at a higher level. The position maintains ledgers, journals, logs, files and other accounting records. Accounting Assistant II's calculate totals and balances accounting documents to ledgers. They may recommend and/or process penalty cancelations and refunds. In addition, they may monitor revenues, expenditures, and appropriations to ensure compliance with established requirements and verify accurate distribution of revenue and costs. The position will work with the public and various agency staff in order to complete tasks. The Accounting Assistant II's will review, process, and submit various routine requests utilizing several forms and logs to ensure completion and other duties as needed. MINIMUM QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies Technical Knowledge | Technical Experience Knowledge of basic accounting principles and terminology Software proficiency with Microsoft Word, Excel, and Outlook interpreting basic contracts/invoices and use available resources for problem solving Interpreting regulations, procedures, and contractual or other legal requirements for the purpose of determining the appropriate procedure/regulation or formula to apply Preparing a variety of accounting documents including statements, delinquency notices, purchase orders, requisitions, or monetary issuances Performing a variety of mathematical calculations; compute charges, interest, penalties, direct deposits, refunds, and other financial data Communication Skills Working effectively with various levels of organization, including staff, supervisors, and management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Communicating technical information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications for the Accounting Assistant II classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (100% Weighted) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of an Operations Manager. Under administrative direction, the Operations Manager will: Assume management and leadership responsibility for assigned Operations and Process Engineering staff, services and activities to ensure the 24-hour safe, compliant and efficient operations of all treatment, interplant, and outfall facilities for both routine and emergency situations; Monitor, evaluate, and report on the efficiency and effectiveness of service delivery methods and procedures; Lead OC San's management of the Groundwater Replenishment System (GWRS) agreement with the Orange County Water District (OCWD), providing specification water to OCWD and managing residuals processed while minimizing costs. Support the Capital Improvement Program (CIP) design process, utilizing appropriate staff and technical resources to integrate new CIP projects to the collections system and wastewater treatment plant processes; Optimize chemical dosing and resource consumption in achieving regulatory compliance and Board-supported service level criteria; and Implement acceptable risk and asset management principles into decision making processes. The Operations Manager is also responsible for: Providing leadership to ensure that staff fully understand and support Operations' role in achieving and maintaining a well-planned and scheduled maintenance program and a robust Asset Management Plan; Working with other divisions and departments to ensure that critical assets are in a ready state of operation; Ensuring that operational needs are well represented within the organization and supported by internal and external stakeholders; Developing and implementing a training program for Operations staff at both plant locations and managing both plants as one fully integrated team; Managing and participating in the development and implementation of goals, objectives, policies and procedures and service benchmarking efforts for assigned programs; Actively participating in the development and design of CIP projects and ensuring that assets and CIP projects are commissioned and reliably integrated with existing plant processes; Interfacing with and delivering presentations to the Board of Directors and external stakeholders; Overseeing and participating in the development and administration of the Operations divisions' annual budgets, work plans, and strategic initiatives; Participating in the forecasting of funds needed for staffing, equipment, materials, supplies, and services, and monitoring and approving expenditures; Establishing clear goals, objectives, and expectations with staff in alignment with OC San's Strategic Plan; Training, coaching, developing, mentoring, succession planning, and monitoring staff performance; and Leading by example and holding staff accountable for program, policy, and procedural compliance while recognizing their achievements. Qualifications & Requirements The successful candidate will possess: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in wastewater treatment, business or public administration, engineering, or a related field. Eight (8) years of increasingly responsible work experience in wastewater treatment plant operations, including four (4) years of progressively more responsible experience as project or technical lead or supervisory experience. A valid Grade V California Wastewater Treatment Plant Operator Certificate. A valid California Class C driver's license. Desired Qualifications: Possession of DOT/PHMSA Operator Qualifications to operate and supervise natural gas pipelines. The ability to successfully lead and direct a multi-disciplinary team with various levels of knowledge, skills, and abilities in a highly regulated and rewarding environment. The ability to communicate effectively , both orally and in writing. The ability to build strong working relationships with fellow Managers, Executive Management Team, Board of Directors, the regulatory community, other sewerage agencies, consultants and service providers, non-governmental organizations and the public. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 15 , 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $180,856.00 - $199,846.40/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; operate a motor vehicle to travel to various OC San sites, projects, and/or meetings; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. May work in the field with occasional exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. OC San offers an attractive benefits package that includes paid leave andholiday pay;group life, long and short-term disability, and executive disability insurance;group medical, dental, and vision insurancewith dependent coverage available; employee assistance program; a retirement plan through the Orange County Employees Retirement System (OCERS);deferred compensation plan options;an investment incentive plan;automobile allowance;and other optional benefits. OC San makes a generous contribution toward the cost of these benefits, which are subject to the OC San Board of Directors' periodic determination (usually annually), and are therefore subject to change. For more information, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a Bachelor's degree (or higher) from a college or university accredited by the U.S. Department of Education, with major coursework in wastewater treatment, business or public administration, engineering, or a related field? Yes No 03 If you answered "Yes" to the previous question, please list the degree(s) you have received. If you answered "No", type "N/A". 04 Which best describes the highest level of education you have completed? High School or GED Some College Associate's Degree Bachelor's Degree Master's Degree 05 Do you have eight (8) years of increasingly responsible work experience in wastewater treatment plant operations, including four (4) years of progressively more responsible experience as project or technical lead or supervisory experience? Yes No 06 Please describe your technical experience as it relates to wastewater treatment plant operations. 07 How many years of administrative and supervisory experience do you have in wastewater treatment plant operations? 0-1 Years Experience 2-4 Years Experience 5-7 Years Experience 8 or More Years Experience 08 Are you currently in possession of a valid Grade V California Wastewater Treatment Plant Operator's Certificate? Yes No 09 Do you possess an in-depth understanding of wastewater treatment processes, regulations, and compliance related issues? If yes, please describe and provide clear examples. 10 Do you have experience or qualifications required by the Department of Transportation/PHMSA to operate natural gas pipelines? If yes, please provide clear examples. 11 Please describe any formal leadership education or training you have completed. If none, type "N/A". 12 Please describe your experience with budget preparation and administration, including which aspects of an operating budget you have developed. If none, type "N/A". 13 Please describe your experience with developing and implementing training programs for the operation of wastewater treatment processes, facilities, and systems. If none, type "N/A". 14 Do you have experience working with or responding directly to applicable regulatory agencies as it pertains to wastewater treatment permits? If yes, please provide specific examples and list the agencies. 15 Do you possess, or have the ability to obtain, a valid California Driver's License by the time of appointment? Yes No 16 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/15/2024 5:00 PM Pacific
Mar 15, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of an Operations Manager. Under administrative direction, the Operations Manager will: Assume management and leadership responsibility for assigned Operations and Process Engineering staff, services and activities to ensure the 24-hour safe, compliant and efficient operations of all treatment, interplant, and outfall facilities for both routine and emergency situations; Monitor, evaluate, and report on the efficiency and effectiveness of service delivery methods and procedures; Lead OC San's management of the Groundwater Replenishment System (GWRS) agreement with the Orange County Water District (OCWD), providing specification water to OCWD and managing residuals processed while minimizing costs. Support the Capital Improvement Program (CIP) design process, utilizing appropriate staff and technical resources to integrate new CIP projects to the collections system and wastewater treatment plant processes; Optimize chemical dosing and resource consumption in achieving regulatory compliance and Board-supported service level criteria; and Implement acceptable risk and asset management principles into decision making processes. The Operations Manager is also responsible for: Providing leadership to ensure that staff fully understand and support Operations' role in achieving and maintaining a well-planned and scheduled maintenance program and a robust Asset Management Plan; Working with other divisions and departments to ensure that critical assets are in a ready state of operation; Ensuring that operational needs are well represented within the organization and supported by internal and external stakeholders; Developing and implementing a training program for Operations staff at both plant locations and managing both plants as one fully integrated team; Managing and participating in the development and implementation of goals, objectives, policies and procedures and service benchmarking efforts for assigned programs; Actively participating in the development and design of CIP projects and ensuring that assets and CIP projects are commissioned and reliably integrated with existing plant processes; Interfacing with and delivering presentations to the Board of Directors and external stakeholders; Overseeing and participating in the development and administration of the Operations divisions' annual budgets, work plans, and strategic initiatives; Participating in the forecasting of funds needed for staffing, equipment, materials, supplies, and services, and monitoring and approving expenditures; Establishing clear goals, objectives, and expectations with staff in alignment with OC San's Strategic Plan; Training, coaching, developing, mentoring, succession planning, and monitoring staff performance; and Leading by example and holding staff accountable for program, policy, and procedural compliance while recognizing their achievements. Qualifications & Requirements The successful candidate will possess: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in wastewater treatment, business or public administration, engineering, or a related field. Eight (8) years of increasingly responsible work experience in wastewater treatment plant operations, including four (4) years of progressively more responsible experience as project or technical lead or supervisory experience. A valid Grade V California Wastewater Treatment Plant Operator Certificate. A valid California Class C driver's license. Desired Qualifications: Possession of DOT/PHMSA Operator Qualifications to operate and supervise natural gas pipelines. The ability to successfully lead and direct a multi-disciplinary team with various levels of knowledge, skills, and abilities in a highly regulated and rewarding environment. The ability to communicate effectively , both orally and in writing. The ability to build strong working relationships with fellow Managers, Executive Management Team, Board of Directors, the regulatory community, other sewerage agencies, consultants and service providers, non-governmental organizations and the public. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 15 , 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $180,856.00 - $199,846.40/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; operate a motor vehicle to travel to various OC San sites, projects, and/or meetings; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. May work in the field with occasional exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. OC San offers an attractive benefits package that includes paid leave andholiday pay;group life, long and short-term disability, and executive disability insurance;group medical, dental, and vision insurancewith dependent coverage available; employee assistance program; a retirement plan through the Orange County Employees Retirement System (OCERS);deferred compensation plan options;an investment incentive plan;automobile allowance;and other optional benefits. OC San makes a generous contribution toward the cost of these benefits, which are subject to the OC San Board of Directors' periodic determination (usually annually), and are therefore subject to change. For more information, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a Bachelor's degree (or higher) from a college or university accredited by the U.S. Department of Education, with major coursework in wastewater treatment, business or public administration, engineering, or a related field? Yes No 03 If you answered "Yes" to the previous question, please list the degree(s) you have received. If you answered "No", type "N/A". 04 Which best describes the highest level of education you have completed? High School or GED Some College Associate's Degree Bachelor's Degree Master's Degree 05 Do you have eight (8) years of increasingly responsible work experience in wastewater treatment plant operations, including four (4) years of progressively more responsible experience as project or technical lead or supervisory experience? Yes No 06 Please describe your technical experience as it relates to wastewater treatment plant operations. 07 How many years of administrative and supervisory experience do you have in wastewater treatment plant operations? 0-1 Years Experience 2-4 Years Experience 5-7 Years Experience 8 or More Years Experience 08 Are you currently in possession of a valid Grade V California Wastewater Treatment Plant Operator's Certificate? Yes No 09 Do you possess an in-depth understanding of wastewater treatment processes, regulations, and compliance related issues? If yes, please describe and provide clear examples. 10 Do you have experience or qualifications required by the Department of Transportation/PHMSA to operate natural gas pipelines? If yes, please provide clear examples. 11 Please describe any formal leadership education or training you have completed. If none, type "N/A". 12 Please describe your experience with budget preparation and administration, including which aspects of an operating budget you have developed. If none, type "N/A". 13 Please describe your experience with developing and implementing training programs for the operation of wastewater treatment processes, facilities, and systems. If none, type "N/A". 14 Do you have experience working with or responding directly to applicable regulatory agencies as it pertains to wastewater treatment permits? If yes, please provide specific examples and list the agencies. 15 Do you possess, or have the ability to obtain, a valid California Driver's License by the time of appointment? Yes No 16 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/15/2024 5:00 PM Pacific
Medical Case Manager (Ambulatory) - Whole Child Model Job Description Department(s): Case Management Reports to: Manager, Case Management FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , October 31, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Case Management is an advanced specialty collaborative practice, responsible for providing ongoing case management services for CalOptima Health's members. The Medical Case Manager facilitates communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management primarily to a pediatric population, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs comprehensive, disease specific, clinical assessments of all identified cases, which includes but is not limited to, assessment of: Member's physical, functional, social and psychological status. Member's cultural and linguistic needs. Caregiver resources and available benefits. Develops and implements a member's specific care plan which includes prioritized goals. Schedules follow-up meetings with members and families to assess progress towards goals and identifies barriers to meeting goals. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Follows CalOptima Health's protocol for documenting all case interventions. Facilitates Interdisciplinary Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Completes other projects and duties as assigned. Experience & Education: Associate's degree in Nursing (ADN) or related field required. Current unrestricted Registered Nurse (RN) license to practice in the state of California required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor of Science in Nursing (BSN) degree or related field. 2 years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must be able to talk and hear, particularly for regular communication on the phone. Employee may at times be required to deal with significant time pressures if required to work on projects that have timeframes attached. Work Environment: Employee will have one-on-one contact with other employees in a quiet environment where hearing and listening is paramount. Employee is expected to use diplomacy and problem-solving skills to procure data and information from other sources, as well as handle incoming public inquiries. Office environment with controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4479 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-461113a61e1b4b48a08abe57b5af6275
Mar 14, 2024
Full Time
Medical Case Manager (Ambulatory) - Whole Child Model Job Description Department(s): Case Management Reports to: Manager, Case Management FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , October 31, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Case Management is an advanced specialty collaborative practice, responsible for providing ongoing case management services for CalOptima Health's members. The Medical Case Manager facilitates communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management primarily to a pediatric population, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs comprehensive, disease specific, clinical assessments of all identified cases, which includes but is not limited to, assessment of: Member's physical, functional, social and psychological status. Member's cultural and linguistic needs. Caregiver resources and available benefits. Develops and implements a member's specific care plan which includes prioritized goals. Schedules follow-up meetings with members and families to assess progress towards goals and identifies barriers to meeting goals. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Follows CalOptima Health's protocol for documenting all case interventions. Facilitates Interdisciplinary Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Completes other projects and duties as assigned. Experience & Education: Associate's degree in Nursing (ADN) or related field required. Current unrestricted Registered Nurse (RN) license to practice in the state of California required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor of Science in Nursing (BSN) degree or related field. 2 years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must be able to talk and hear, particularly for regular communication on the phone. Employee may at times be required to deal with significant time pressures if required to work on projects that have timeframes attached. Work Environment: Employee will have one-on-one contact with other employees in a quiet environment where hearing and listening is paramount. Employee is expected to use diplomacy and problem-solving skills to procure data and information from other sources, as well as handle incoming public inquiries. Office environment with controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4479 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-461113a61e1b4b48a08abe57b5af6275
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ARCHAEOLOGY CURATOR SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Curator vacancies within the County of Orange. The eligible list established may also be used to fill similar and lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, April 3, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Homeless Services, OC Parks, and OC Public Libraries. OC PARKS OC Parks encompasses regional, wilderness and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring 60,000 acres of parkland, open space and shoreline, Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves. COOPER LABORATORY The Cooper Laboratory is a curation and preparation facility for Orange County's artifacts and fossils. The lab is named after Dr. John D. Cooper, a professor emeritus of geological sciences at California State University, Fullerton, who was instrumental in creating this facility for the County of Orange Paleontological and Archaeological collections. An advocate for the collection since the early 1970s, he obtained a grant that established a curatorial framework in 1999 and volunteered his time after the funding ended until he passed away in September 2007. His legacy continues with ongoing work to curate and research the collections, as well as share their world-class riches with the people of Orange County. THE OPPORTUNITY The Archaeology Curator is responsible for the day-to-day collection management activities associated with Orange County's archaeological collections. The archaeology collection includes artifacts and cultural materials dating from at least 7800 years ago up to the historic period 50 years ago. It includes metates, manos, mortars, pestles, shell beads, fish hooks, hammer stones, projectile points, scrapers, incised stone and pottery shards, as well as zooarchaeological specimens such as shell midden. These mark the sites of ancient villages, fishing areas, and milling activities associated with acorn and hard seed processing, in addition to stone tool manufacture. The Archaeology Curator duties and responsibilities include, but are not limited to the following: Collections Management Manage the archaeology collection per the direction of the Archaeology/Paleontology Manager Implement best practices for preparation, curation, storage and handling of archaeology collections Ensure proper accessioning, loaning and deaccessioning of all artifacts Oversee the collections database Request equipment and materials needed for proper collections methods Recommend and implement changes to Collections Management plans Identify material culture from Southern California Ensure compliance with all aspects of NAGPRA, CalNAGPRA and all other Federal and State legislative requirements Stakeholder Collaboration Identify stakeholders to promote and engage the collection Develop and maintain partnerships with Tribes and Indigenous communities Facilitate Tribal access to collections, and in consultation with Tribes, coordinate repatriation of ancestral and cultural remains and materials Build professional relationships with educational and university partners Recruit, train, and supervise volunteers and interns Deliver public programs to schools, civic organizations, and government agencies Facilitate research investigation requests from students, faculty, and partner organizations Advise OC Parks staff and volunteers on archaeological sites, resources, and collections throughout OC Parks facilities Identify sites and resources in OC Parks through pedestrian survey Service as Cultural READ for OC Parks fire management program Contract Management Oversee County contracts with service providers Communicate deficiencies from service providers with procurement staff Assist facility manager in obtaining contracted services and/or materials Identify and request needed contracted services and assist with procurement process Plan and implement new contracted services Program Development Work collaboratively to develop exhibits for interpretive centers and partner institutions Create educational materials and activities to share with both educators and the public Create and implement special events to promote archaeology collections Develop community science programs and lecture series Create programs designed for various audiences using multiple types of media Administration and Supervision Write routine reports summarizing archaeology collection activities for the Archaeology/Paleontology Manager Assist with drafting and/or editing of policies and procedures Submit requests for annual budget Assist in preparation of grant and other funding proposals Supervise Archaeology Specialist and assign tasks Write employee reviews and provide regular feedback Document employee performance and work with HR when required Assist and participate in interview panels and hiring process Emphasize and instill open and collaborative communication within the operations group and the agency DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a Master's degree or higher in Anthropology, Archaeology, History, Museum Studies or other related field. In addition, the ideal candidate will have (5) five or more years of professional curation work experience in the field of archaeology, anthropology, resource management, public history, historical or cultural education, historic preservation and restoration, or interpretive program development in a related field. Possessing a professional designation as a Registered Professional Archaeologist is highly desirable. The ideal candidate's application will also demonstrate extensive experience, knowledge, and/or ability in the following core competencies: Technical Expertise | Archaeological Collections Management Master's degree or higher in Anthropology, Archaeology, History, Museum Studies or other related field Working knowledge of Federal and State laws that affect Native American communities Knowledge of archaeological artifact/collection management and historic preservation concepts and guidelines Knowledge of equipment and materials needed for proper curation Understanding proper accessioning, loaning and deaccessioning of all artifacts Knowledge of collections database using information technology systems used in an office setting Best practices for preparation, curation, storage and handling of archaeology collections Work-in-progress status updates proactively and informs others when work is completed Leadership & Supervision Utilizing a collaborative, team-oriented staff supervision approach Writing reports, documenting workplace issues and delivering employee evaluations Responding to park incidents or other emergency situations Professionally managing contractor and vendor relationships Anticipating problems, mitigating risk, and helping instill a culture of workplace safety Coordinating with stakeholders when problems or conflicts occur that might impact the timely completion of work Oral & Written Communication Identifying and using effective communication channels and methods (e.g., presentations, electronic dissemination, social media) to work with and foster the growth of non-profit support organizations as well as managing active docent programs Utilizing skills in presenting information, analysis, ideas and positions in a clear, succinct, accurate, convincing manner, and appropriate for the audience Communicating effectively in order to coordinate activities/programs with other agencies, parks and staff members Engaging and communicating with people of all ages in recreational and educational environments Research & Analysis Compiling documentation and analysis of archaeological artifacts and events to interpret for the public to develop and execute cultural education programs, in keeping with the vision, mission, and goals of OC Parks Analyzing and investigating up-to-date information from various sources and in various formats Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a timely manner Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus Setting high standards for quality work and responsiveness in providing administrative services Adjusting priorities to respond to pressing and changing demands MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Archaeology Curator . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by an oral interview panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Rula Dabit at 714-480-2884 or by email at Rula.Dabit@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/3/2024 11:59 PM Pacific
Mar 13, 2024
Full Time
CAREER DESCRIPTION ARCHAEOLOGY CURATOR SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Curator vacancies within the County of Orange. The eligible list established may also be used to fill similar and lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, April 3, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Homeless Services, OC Parks, and OC Public Libraries. OC PARKS OC Parks encompasses regional, wilderness and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring 60,000 acres of parkland, open space and shoreline, Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves. COOPER LABORATORY The Cooper Laboratory is a curation and preparation facility for Orange County's artifacts and fossils. The lab is named after Dr. John D. Cooper, a professor emeritus of geological sciences at California State University, Fullerton, who was instrumental in creating this facility for the County of Orange Paleontological and Archaeological collections. An advocate for the collection since the early 1970s, he obtained a grant that established a curatorial framework in 1999 and volunteered his time after the funding ended until he passed away in September 2007. His legacy continues with ongoing work to curate and research the collections, as well as share their world-class riches with the people of Orange County. THE OPPORTUNITY The Archaeology Curator is responsible for the day-to-day collection management activities associated with Orange County's archaeological collections. The archaeology collection includes artifacts and cultural materials dating from at least 7800 years ago up to the historic period 50 years ago. It includes metates, manos, mortars, pestles, shell beads, fish hooks, hammer stones, projectile points, scrapers, incised stone and pottery shards, as well as zooarchaeological specimens such as shell midden. These mark the sites of ancient villages, fishing areas, and milling activities associated with acorn and hard seed processing, in addition to stone tool manufacture. The Archaeology Curator duties and responsibilities include, but are not limited to the following: Collections Management Manage the archaeology collection per the direction of the Archaeology/Paleontology Manager Implement best practices for preparation, curation, storage and handling of archaeology collections Ensure proper accessioning, loaning and deaccessioning of all artifacts Oversee the collections database Request equipment and materials needed for proper collections methods Recommend and implement changes to Collections Management plans Identify material culture from Southern California Ensure compliance with all aspects of NAGPRA, CalNAGPRA and all other Federal and State legislative requirements Stakeholder Collaboration Identify stakeholders to promote and engage the collection Develop and maintain partnerships with Tribes and Indigenous communities Facilitate Tribal access to collections, and in consultation with Tribes, coordinate repatriation of ancestral and cultural remains and materials Build professional relationships with educational and university partners Recruit, train, and supervise volunteers and interns Deliver public programs to schools, civic organizations, and government agencies Facilitate research investigation requests from students, faculty, and partner organizations Advise OC Parks staff and volunteers on archaeological sites, resources, and collections throughout OC Parks facilities Identify sites and resources in OC Parks through pedestrian survey Service as Cultural READ for OC Parks fire management program Contract Management Oversee County contracts with service providers Communicate deficiencies from service providers with procurement staff Assist facility manager in obtaining contracted services and/or materials Identify and request needed contracted services and assist with procurement process Plan and implement new contracted services Program Development Work collaboratively to develop exhibits for interpretive centers and partner institutions Create educational materials and activities to share with both educators and the public Create and implement special events to promote archaeology collections Develop community science programs and lecture series Create programs designed for various audiences using multiple types of media Administration and Supervision Write routine reports summarizing archaeology collection activities for the Archaeology/Paleontology Manager Assist with drafting and/or editing of policies and procedures Submit requests for annual budget Assist in preparation of grant and other funding proposals Supervise Archaeology Specialist and assign tasks Write employee reviews and provide regular feedback Document employee performance and work with HR when required Assist and participate in interview panels and hiring process Emphasize and instill open and collaborative communication within the operations group and the agency DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a Master's degree or higher in Anthropology, Archaeology, History, Museum Studies or other related field. In addition, the ideal candidate will have (5) five or more years of professional curation work experience in the field of archaeology, anthropology, resource management, public history, historical or cultural education, historic preservation and restoration, or interpretive program development in a related field. Possessing a professional designation as a Registered Professional Archaeologist is highly desirable. The ideal candidate's application will also demonstrate extensive experience, knowledge, and/or ability in the following core competencies: Technical Expertise | Archaeological Collections Management Master's degree or higher in Anthropology, Archaeology, History, Museum Studies or other related field Working knowledge of Federal and State laws that affect Native American communities Knowledge of archaeological artifact/collection management and historic preservation concepts and guidelines Knowledge of equipment and materials needed for proper curation Understanding proper accessioning, loaning and deaccessioning of all artifacts Knowledge of collections database using information technology systems used in an office setting Best practices for preparation, curation, storage and handling of archaeology collections Work-in-progress status updates proactively and informs others when work is completed Leadership & Supervision Utilizing a collaborative, team-oriented staff supervision approach Writing reports, documenting workplace issues and delivering employee evaluations Responding to park incidents or other emergency situations Professionally managing contractor and vendor relationships Anticipating problems, mitigating risk, and helping instill a culture of workplace safety Coordinating with stakeholders when problems or conflicts occur that might impact the timely completion of work Oral & Written Communication Identifying and using effective communication channels and methods (e.g., presentations, electronic dissemination, social media) to work with and foster the growth of non-profit support organizations as well as managing active docent programs Utilizing skills in presenting information, analysis, ideas and positions in a clear, succinct, accurate, convincing manner, and appropriate for the audience Communicating effectively in order to coordinate activities/programs with other agencies, parks and staff members Engaging and communicating with people of all ages in recreational and educational environments Research & Analysis Compiling documentation and analysis of archaeological artifacts and events to interpret for the public to develop and execute cultural education programs, in keeping with the vision, mission, and goals of OC Parks Analyzing and investigating up-to-date information from various sources and in various formats Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a timely manner Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus Setting high standards for quality work and responsiveness in providing administrative services Adjusting priorities to respond to pressing and changing demands MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Archaeology Curator . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by an oral interview panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Rula Dabit at 714-480-2884 or by email at Rula.Dabit@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/3/2024 11:59 PM Pacific
Financial Analyst II (Decision Support) Job Description Department(s): Financial Analysis Reports to: Director IV FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 21, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Financial Analyst II (Decision Support) will be responsible for providing quantitative financial analysis for various departments within CalOptima Health. Under general supervision, the incumbent will develop financial models used to forecast medical cost trends, provide support for provider contract negotiations, assess actuarial rate development studies, participate in annual budgeting functions and provide ad-hoc analytic support as needed. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Researches, assesses and develops advanced tools, models, reports and approaches to increase accuracy and timeliness of data-driven work projects. Develops medical expense, revenue and enrollment projections to support the budget process. Develops financial models and reports to support provider contract negotiations. Develops return on investment and business case analyses for program initiatives under consideration by senior management. Provides clinical and utilization analyses to assist Medical Management with improving outcomes and quality of care for CalOptima Health members. Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. Utilizes various software (Excel, SQL, Access, Tableau) as appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in business administration, finance, economics, actuarial sciences or related field required. 2 years of experience in a medical group, hospital or health plan setting required. Experience with managed health care or health insurance programs required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experienced user of Tableau and/or Microsoft SQL Server. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4558 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-96503e846ab4ca4eab3599cb3fd3b19a
Mar 09, 2024
Full Time
Financial Analyst II (Decision Support) Job Description Department(s): Financial Analysis Reports to: Director IV FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 21, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Financial Analyst II (Decision Support) will be responsible for providing quantitative financial analysis for various departments within CalOptima Health. Under general supervision, the incumbent will develop financial models used to forecast medical cost trends, provide support for provider contract negotiations, assess actuarial rate development studies, participate in annual budgeting functions and provide ad-hoc analytic support as needed. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Researches, assesses and develops advanced tools, models, reports and approaches to increase accuracy and timeliness of data-driven work projects. Develops medical expense, revenue and enrollment projections to support the budget process. Develops financial models and reports to support provider contract negotiations. Develops return on investment and business case analyses for program initiatives under consideration by senior management. Provides clinical and utilization analyses to assist Medical Management with improving outcomes and quality of care for CalOptima Health members. Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. Utilizes various software (Excel, SQL, Access, Tableau) as appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in business administration, finance, economics, actuarial sciences or related field required. 2 years of experience in a medical group, hospital or health plan setting required. Experience with managed health care or health insurance programs required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experienced user of Tableau and/or Microsoft SQL Server. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4558 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-96503e846ab4ca4eab3599cb3fd3b19a
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 5, 2024 at 11:59 PM (PT) . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Vanessa Rosas at 714.480.2867 or by email at Vanessa.Rosas@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/5/2024 11:59 PM Pacific
Mar 09, 2024
Full Time
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 5, 2024 at 11:59 PM (PT) . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Vanessa Rosas at 714.480.2867 or by email at Vanessa.Rosas@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/5/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SHERIFF'S HELICOPTER MECHANIC - INSPECTOR Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public, on a continuous basis, until the needs of the Department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Applicants must be available to regularly be on call, work weekends, evenings and holidays. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a current vacancy in the class of Sheriff's Helicopter Mechanic - Inspector. THE DIVISION The Special Operations Division provides protection to all residents and guests of the County from all forms of terrorism, disasters, and critical incidents. The Special Operations Division responds to incidents in a prompt professional manner, with integrity and vigilance in safeguarding the community. The Aviation Support Unit provides effective airborne surveillance and patrol support for the citizens in Orange County. In addition, the Aviation Support Unit provides Search and Rescue and Air Rescue for all areas in the county. THE SHERIFF'S HELICOPTER MECHANIC - INSPECTOR is characterized by its responsibility for maintaining the County Helicopter for safety compliance, repairs, overhauls, and replacement of aircraft parts and components. The Helicopter Mechanic-Inspector will receive guidance from the Sheriff's Department Supervising Helicopter Mechanic. The Ideal Candidate: The ideal candidate will have a minimum of 6 years of experience as a helicopter mechanic. The candidate will be able to understand the maintenance flow of five helicopters and manage the workload to provide the maximum number of aircraft in service each day. In addition, the candidate must be able to adapt to changing mission requirements and on occasion work a longer than 40-hour work week. Desirable Qualifications: The desirable qualifications for this position are three (3) years’ experience on the Airbus AS350 (H125) Helicopter and the Bell UH-1H Helicopter. The candidate should also have experience with Turbomeca and Honeywell Turbine Engines. Another desirable qualification is the completion of the Goodrich Hoist Mechanic Course. MINIMUM QUALIFICATIONS General Knowledge of Operating principles of Turbomeca Turbine engines and mechanical, electrical, and electronic systems State and federal safety specifications and inspections requirements Proper use of tools and equipment in work areas Preventive maintenance procedures, repair, and overhaul practices Methods, tools, materials, equipment, and procedures used in the diagnosis, overhaul, repair, and adjustment of helicopter components and operation systems Basic welding techniques Record keeping procedures Ability to Safely operate work-related equipment and tools including vibration analyzer, bar field tester, shear, bender, welding equipment, and other hand power tools and measuring devices Inspect, maintain, repair, and overhaul helicopter equipment Forecast parts usage costs Coordinate major repairs with vendors Accurately diagnose the nature, extent, and cause of equipment problems Read and interpret specifications and determine effective troubleshooting, repair, and maintenance procedures Research equipment and parts specifications and make necessary modifications Complete inspection, service records, and flight logs Understand and follow oral and written instructions, and safety rules and procedures Interact and communicate effectively both orally and in writing Establish, maintain, and foster positive, harmonious, and effective working relationships Education and Experience: Three (3) years of experience in the repair and maintenance of helicopters, two years of which must have been within the past three years, performing maintenance and alterations on turbine powered helicopters. Graduation from high school or attainment of a satisfactory score on a G.E.D. test or passage of the California High School Proficiency Test. License/Certification: Valid California Driver's License by the date of appointment Valid Federal Aviation Administration (FAA) Airframe and Power Plant Certification by date of appointment. Click here to view the class spec/job description. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. Special Requirements Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner and have no prior felony convictions. Incumbents may be required to return to work during non-business hours to perform emergency maintenance or repair. Background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Physical and Mental Requirements Positions in this class typically require body mobility to stand, sit, walk, stoop, bend, grasp, climb, balance, kneel, crouch, reach overhead in rugged conditions, drive a vehicle, lift up to 25 pounds, push and pull up to over 100 pounds, and perform other strenuous work. Positions must possess vision efficient to read standard size text and a computer monitor; speak and hear well enough to communicate clearly and understandable in person to individuals and groups, and over the telephone; and possess manual dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard, tools, and specialized equipment. Positions may require shift work including nights, weekends, and holidays. Frequent decision making and concentration; occasional public contact; occasional working alone. Environmental and Working Conditions Work involves exposure to dangerous machinery, hazardous chemicals, extreme weather conditions, confined spaces, and potential physical harm. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, gases, oils, workspace restrictions, intense noise, and travel. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Qualification Appraisal Panel |Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov Click here for tips to complete your application. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows: Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-10 testing.) The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, enc ourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION SHERIFF'S HELICOPTER MECHANIC - INSPECTOR Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public, on a continuous basis, until the needs of the Department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Applicants must be available to regularly be on call, work weekends, evenings and holidays. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a current vacancy in the class of Sheriff's Helicopter Mechanic - Inspector. THE DIVISION The Special Operations Division provides protection to all residents and guests of the County from all forms of terrorism, disasters, and critical incidents. The Special Operations Division responds to incidents in a prompt professional manner, with integrity and vigilance in safeguarding the community. The Aviation Support Unit provides effective airborne surveillance and patrol support for the citizens in Orange County. In addition, the Aviation Support Unit provides Search and Rescue and Air Rescue for all areas in the county. THE SHERIFF'S HELICOPTER MECHANIC - INSPECTOR is characterized by its responsibility for maintaining the County Helicopter for safety compliance, repairs, overhauls, and replacement of aircraft parts and components. The Helicopter Mechanic-Inspector will receive guidance from the Sheriff's Department Supervising Helicopter Mechanic. The Ideal Candidate: The ideal candidate will have a minimum of 6 years of experience as a helicopter mechanic. The candidate will be able to understand the maintenance flow of five helicopters and manage the workload to provide the maximum number of aircraft in service each day. In addition, the candidate must be able to adapt to changing mission requirements and on occasion work a longer than 40-hour work week. Desirable Qualifications: The desirable qualifications for this position are three (3) years’ experience on the Airbus AS350 (H125) Helicopter and the Bell UH-1H Helicopter. The candidate should also have experience with Turbomeca and Honeywell Turbine Engines. Another desirable qualification is the completion of the Goodrich Hoist Mechanic Course. MINIMUM QUALIFICATIONS General Knowledge of Operating principles of Turbomeca Turbine engines and mechanical, electrical, and electronic systems State and federal safety specifications and inspections requirements Proper use of tools and equipment in work areas Preventive maintenance procedures, repair, and overhaul practices Methods, tools, materials, equipment, and procedures used in the diagnosis, overhaul, repair, and adjustment of helicopter components and operation systems Basic welding techniques Record keeping procedures Ability to Safely operate work-related equipment and tools including vibration analyzer, bar field tester, shear, bender, welding equipment, and other hand power tools and measuring devices Inspect, maintain, repair, and overhaul helicopter equipment Forecast parts usage costs Coordinate major repairs with vendors Accurately diagnose the nature, extent, and cause of equipment problems Read and interpret specifications and determine effective troubleshooting, repair, and maintenance procedures Research equipment and parts specifications and make necessary modifications Complete inspection, service records, and flight logs Understand and follow oral and written instructions, and safety rules and procedures Interact and communicate effectively both orally and in writing Establish, maintain, and foster positive, harmonious, and effective working relationships Education and Experience: Three (3) years of experience in the repair and maintenance of helicopters, two years of which must have been within the past three years, performing maintenance and alterations on turbine powered helicopters. Graduation from high school or attainment of a satisfactory score on a G.E.D. test or passage of the California High School Proficiency Test. License/Certification: Valid California Driver's License by the date of appointment Valid Federal Aviation Administration (FAA) Airframe and Power Plant Certification by date of appointment. Click here to view the class spec/job description. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. Special Requirements Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner and have no prior felony convictions. Incumbents may be required to return to work during non-business hours to perform emergency maintenance or repair. Background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Physical and Mental Requirements Positions in this class typically require body mobility to stand, sit, walk, stoop, bend, grasp, climb, balance, kneel, crouch, reach overhead in rugged conditions, drive a vehicle, lift up to 25 pounds, push and pull up to over 100 pounds, and perform other strenuous work. Positions must possess vision efficient to read standard size text and a computer monitor; speak and hear well enough to communicate clearly and understandable in person to individuals and groups, and over the telephone; and possess manual dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard, tools, and specialized equipment. Positions may require shift work including nights, weekends, and holidays. Frequent decision making and concentration; occasional public contact; occasional working alone. Environmental and Working Conditions Work involves exposure to dangerous machinery, hazardous chemicals, extreme weather conditions, confined spaces, and potential physical harm. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, gases, oils, workspace restrictions, intense noise, and travel. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Qualification Appraisal Panel |Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov Click here for tips to complete your application. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows: Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-10 testing.) The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, enc ourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Sheriff's Air Conditioning Mechanic This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the Department needs are met. Applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Some positions in this job classification may be assigned to work schedules that include weekends, evening shift, or night shift and may be assigned to work in a Correctional Facility. Night shift or Evening shift differential is paid in addition to hourly salary as listed. An employee who is regularly assigned to the Central Jail, Theo Lacy Branch Jail or James Musick Facility shall be paid an additional one-dollar and fifty-cents ($1.50) per hour for all hours actually paid. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Sheriff's Air Conditioning Mechanic vacancies. The eligible list established may also be used to fill positions in similar/or lower classifications. THE OPPORTUNITY The Orange County Sheriff's Department is seeking experienced individuals who possess extensive technical expertise in the field of HVAC/Air Conditioning maintenance, installation and repair. Sheriff's Air Conditioning Mechanics are responsible for installing, maintaining and repairing various types of commercial/industrial air conditioning, heating, and refrigeration equipment; installing and maintaining heating and ventilating duct systems; and performing maintenance, repair and calibration on heating and air conditioning control devices. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The most successful Sheriff's Air Conditioning Mechanic candidates will possess a minimum of four (4) years of HVAC experience, primarily in the installation, repair and maintenance of industrial and commercial air conditioning systems. Technical Expertise Knowledge of and ability to install, maintain, and repair various types of air conditioning, heating, and refrigeration systems. Lay out, install, and maintain heating and ventilating duct systems. Maintain and repair steam and water boilers. Repair and replace control valves. Complete scheduled inspections of all equipment, check pressure valves, and belts. Maintain records of inspections and work performed. Clean coils, oils fans, change filters, and adjust air flow. Analytical and Problem Solving Skills Troubleshoot units not functioning properly and repair or replace defective or worn parts; diagnose problems and repair pneumatic and electronic control systems. Determine parts and equipment needed for maintenance and repair work and submit job estimates. Review operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal. Communication Skills Accurately and concisely exchanges information with others, both orally and in writing. Effectively follows written and oral instruction and is able to give instructions to others. Actively listens to others for full understanding of what is being communicated. Comprehends and interprets technical material related to the job. Records project information to ensure accurate reporting. Safety Conscious Ability to engage in safe work practices. Ability to comply with all applicable regulations and safety procedures regarding the installation, maintenance and repair of air conditioning/HVAC systems. Required License/Education Possession of a Universal Technician certificate as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants. MINIMUM QUALIFICATIONS Click here for the complete listing of the minimum qualifications for Sheriff's Air Conditioning Mechanic SPECIAL QUALIFICATIONS Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Proctored Written Exam | (Refer/non-refer): Candidates will be required to take a proctored written exam consisting of job-related multiple-choice questions. Only the highest scoring candidates will move on to the next assessment. Performance Exam | (Weighted 100%): Candidates will be required to participate in a hands-on performance exam consisting of job-related tasks. Only the highest scoring candidates will be placed on the eligible list. Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY: Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . EEO INFORMATION ORANGE COUNTY, AS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, ENCOURAGES APPLICANTS FROM DIVERSE BACKGROUNDS TO APPLY. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Sheriff's Air Conditioning Mechanic This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the Department needs are met. Applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Some positions in this job classification may be assigned to work schedules that include weekends, evening shift, or night shift and may be assigned to work in a Correctional Facility. Night shift or Evening shift differential is paid in addition to hourly salary as listed. An employee who is regularly assigned to the Central Jail, Theo Lacy Branch Jail or James Musick Facility shall be paid an additional one-dollar and fifty-cents ($1.50) per hour for all hours actually paid. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Sheriff's Air Conditioning Mechanic vacancies. The eligible list established may also be used to fill positions in similar/or lower classifications. THE OPPORTUNITY The Orange County Sheriff's Department is seeking experienced individuals who possess extensive technical expertise in the field of HVAC/Air Conditioning maintenance, installation and repair. Sheriff's Air Conditioning Mechanics are responsible for installing, maintaining and repairing various types of commercial/industrial air conditioning, heating, and refrigeration equipment; installing and maintaining heating and ventilating duct systems; and performing maintenance, repair and calibration on heating and air conditioning control devices. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The most successful Sheriff's Air Conditioning Mechanic candidates will possess a minimum of four (4) years of HVAC experience, primarily in the installation, repair and maintenance of industrial and commercial air conditioning systems. Technical Expertise Knowledge of and ability to install, maintain, and repair various types of air conditioning, heating, and refrigeration systems. Lay out, install, and maintain heating and ventilating duct systems. Maintain and repair steam and water boilers. Repair and replace control valves. Complete scheduled inspections of all equipment, check pressure valves, and belts. Maintain records of inspections and work performed. Clean coils, oils fans, change filters, and adjust air flow. Analytical and Problem Solving Skills Troubleshoot units not functioning properly and repair or replace defective or worn parts; diagnose problems and repair pneumatic and electronic control systems. Determine parts and equipment needed for maintenance and repair work and submit job estimates. Review operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal. Communication Skills Accurately and concisely exchanges information with others, both orally and in writing. Effectively follows written and oral instruction and is able to give instructions to others. Actively listens to others for full understanding of what is being communicated. Comprehends and interprets technical material related to the job. Records project information to ensure accurate reporting. Safety Conscious Ability to engage in safe work practices. Ability to comply with all applicable regulations and safety procedures regarding the installation, maintenance and repair of air conditioning/HVAC systems. Required License/Education Possession of a Universal Technician certificate as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants. MINIMUM QUALIFICATIONS Click here for the complete listing of the minimum qualifications for Sheriff's Air Conditioning Mechanic SPECIAL QUALIFICATIONS Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Proctored Written Exam | (Refer/non-refer): Candidates will be required to take a proctored written exam consisting of job-related multiple-choice questions. Only the highest scoring candidates will move on to the next assessment. Performance Exam | (Weighted 100%): Candidates will be required to participate in a hands-on performance exam consisting of job-related tasks. Only the highest scoring candidates will be placed on the eligible list. Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY: Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . EEO INFORMATION ORANGE COUNTY, AS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, ENCOURAGES APPLICANTS FROM DIVERSE BACKGROUNDS TO APPLY. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SHERIFF'S COMMUNITY SERVICES OFFICER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. THE DEPARTMENT The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions. Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management. Click here for OCSD website THE POSITION Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays. IDEAL CANDIDATE The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice. MINIMUM QUALIFICATIONS General knowledge of : Law enforcement functions and responsibilities in an urban community. Ability to: Develop rapport and obtain cooperation from crime victims, witnesses and informants Obtain complete and relevant information from interviewees to complete incident and crime reports Prepare clear and accurate reports Speak and write clearly and concisely Read, understand and interpret moderately complex laws, rules, directives and other written material Safely operate a marked police vehicle in all weather and traffic conditions Find obscure addresses and locations Experience/Education One year of experience which demonstrates possession of the required knowledges and abilities. Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience. License Required Possession of a valid California Driver License, Class C or higher, is required by date of appointment. Click here to view the class spec/job description. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process. Environmental/Mental Conditions : Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork. Physical Requirements: Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List : After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) : The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION SHERIFF'S COMMUNITY SERVICES OFFICER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. THE DEPARTMENT The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions. Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management. Click here for OCSD website THE POSITION Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays. IDEAL CANDIDATE The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice. MINIMUM QUALIFICATIONS General knowledge of : Law enforcement functions and responsibilities in an urban community. Ability to: Develop rapport and obtain cooperation from crime victims, witnesses and informants Obtain complete and relevant information from interviewees to complete incident and crime reports Prepare clear and accurate reports Speak and write clearly and concisely Read, understand and interpret moderately complex laws, rules, directives and other written material Safely operate a marked police vehicle in all weather and traffic conditions Find obscure addresses and locations Experience/Education One year of experience which demonstrates possession of the required knowledges and abilities. Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience. License Required Possession of a valid California Driver License, Class C or higher, is required by date of appointment. Click here to view the class spec/job description. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process. Environmental/Mental Conditions : Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork. Physical Requirements: Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List : After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) : The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Full Time
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PHYSICIAN II ( CORRECTIONAL HEALTH SERVICES) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours Other Additional Premium Pays This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. This recruitment is being held to establish an Open eligible list to fill current and future Physician II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Physician II will be the primary care provider to the most under-served patients in Orange County while working in a challenging environment. Physicians will provide all urgent and chronic care to the adult population of Orange County Jails, including women's health and prenatal care to obstetric (OB) patients. Physicians must be skilled at making good clinical judgments based on physical diagnosis and perform a wide range of office based, outpatient procedures such as: femoral venipunctures, skin biopsies, sutures, ingrown nail removals, incision and drainage, pap smears, colonoscopies, etc. Additionally, the Physician II will provide clinical supervision and oversight of four (4) Nurse Practitioners (NP). DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have one (1) or more years of experience working in triage/urgent care, mental health, or correctional medicine type of setting. The ideal candidate will also demonstrate the following: Professional & Technical Expertise: Providing medical and mental health services effectively while promoting patient safety and improving patient care practices Performing comprehensive physical examinations and ordering appropriate diagnostic studies Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Knowledge of current policies, practices, and trends as it relates to Correctional Health Knowledge of Microsoft Office Suite and electronic medical record systems (e.g. EHR system) Leadership & Supervision | Developing Others: Supervising, directing, and consulting with clinical staff Maintaining team objectives and standards Training and developing staff to ensure they understand and follow proper procedures and protocols Adaptability | Handling Stress: Diagnosing, treating and controlling diseases in a sensitive manner Demonstrating resilience and positivity in a challenging environment Responding and relating well to supervisor by being open to work performance feedback Demonstrating empathy and genuinely caring about incarcerated clients Critical Thinking | Safety Focus: Using initiative and sound judgment in performing medical diagnostic and treatment services Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients Written & Oral Communication Skills | Collaboration: Providing accurate medical records and reports Verbally deescalating violent, aggressive or destructive behavior safely and effectively, while giving care to clients Providing and relaying important medical related messages with members of the health care team and other agencies efficiently both verbally and in writing Using diplomacy when dealing with challenging situations and/or people Fostering a collaborative approach with health care staff and Orange County Sheriff's Department (OCSD) administration to promote quality healthcare delivery to inmates SPECIAL QUALIFICATIONS/REQUIREMENTS: Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: For detailed information on Physician II minimum qualifications, including Physical and Mental Requirements, Environment and Working Conditions click here. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or gyerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION PHYSICIAN II ( CORRECTIONAL HEALTH SERVICES) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours Other Additional Premium Pays This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. This recruitment is being held to establish an Open eligible list to fill current and future Physician II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Physician II will be the primary care provider to the most under-served patients in Orange County while working in a challenging environment. Physicians will provide all urgent and chronic care to the adult population of Orange County Jails, including women's health and prenatal care to obstetric (OB) patients. Physicians must be skilled at making good clinical judgments based on physical diagnosis and perform a wide range of office based, outpatient procedures such as: femoral venipunctures, skin biopsies, sutures, ingrown nail removals, incision and drainage, pap smears, colonoscopies, etc. Additionally, the Physician II will provide clinical supervision and oversight of four (4) Nurse Practitioners (NP). DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have one (1) or more years of experience working in triage/urgent care, mental health, or correctional medicine type of setting. The ideal candidate will also demonstrate the following: Professional & Technical Expertise: Providing medical and mental health services effectively while promoting patient safety and improving patient care practices Performing comprehensive physical examinations and ordering appropriate diagnostic studies Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Knowledge of current policies, practices, and trends as it relates to Correctional Health Knowledge of Microsoft Office Suite and electronic medical record systems (e.g. EHR system) Leadership & Supervision | Developing Others: Supervising, directing, and consulting with clinical staff Maintaining team objectives and standards Training and developing staff to ensure they understand and follow proper procedures and protocols Adaptability | Handling Stress: Diagnosing, treating and controlling diseases in a sensitive manner Demonstrating resilience and positivity in a challenging environment Responding and relating well to supervisor by being open to work performance feedback Demonstrating empathy and genuinely caring about incarcerated clients Critical Thinking | Safety Focus: Using initiative and sound judgment in performing medical diagnostic and treatment services Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients Written & Oral Communication Skills | Collaboration: Providing accurate medical records and reports Verbally deescalating violent, aggressive or destructive behavior safely and effectively, while giving care to clients Providing and relaying important medical related messages with members of the health care team and other agencies efficiently both verbally and in writing Using diplomacy when dealing with challenging situations and/or people Fostering a collaborative approach with health care staff and Orange County Sheriff's Department (OCSD) administration to promote quality healthcare delivery to inmates SPECIAL QUALIFICATIONS/REQUIREMENTS: Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: For detailed information on Physician II minimum qualifications, including Physical and Mental Requirements, Environment and Working Conditions click here. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or gyerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INSTITUTIONAL COOK (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $0.75 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions of similar or lower-level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Institutional Cook supervises paid staff and in some assignments is required to direct or train inmates and juveniles in the preparation, cooking and serving of food. In addition, the position prepares, cooks and serves food; checks menu for items to be prepared; estimates number of persons to be served; makes substitutions on the menu when foods indicated are unavailable; determines quantities of ingr edients to be used for the number of servings to be prepared; assists in ordering, receiving, checking and storing foods and supplies; reports suspected violations of institutional rules and submits reports of inmate or juvenile ward violations of rules and regulations to a designated authority; prepares records and reports; inspects food preparation areas to see that sanitary procedures are observed and ensures that proper techniques and procedures are being used by persons engaged in food service activities. The position may also perform meat cutting and baking duties. Incumbents work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: Experience working in the institutional food service industry (e.g. correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering) Six (6) months of lead/supervisory experience The ability to detect odors and other indicators of food spoilage, push, pull and steer food carts MINIMUM QUALIFICATIONS General Knowledge of: Practices, methods, and equipment used in preparing, cooking, and serving large quantities of food in an institutional, large commercial kitchen or similar setting Common weights and measures used in cooking Food handlers' sanitation and safety practices Some Knowledge of : Basic principles of supervision Fundamentals of dietetics Behavior of persons in detention facilities Sanitation methods in cleaning and caring of equipment Practices of ordering, storing and inventorying large quantities of food Occupational hazards and safety precautions of kitchen areas and equipment Ability to: Supervise and train paid staff and/or oversee and train jail inmates or youths in the preparation, cooking and serving of food Direct the preparation of and/or prepare, large quantities of food Coordinate cooking processes so that nutritional meals are prepared and served on time Add, subtract, multiply, and divide up to four-digit numbers and fractions Read and understand recipes, instructions, and labels Prepare and maintain work and food preparation activity records and reports; inventory supplies and equipment Maintain the security of kitchen equipment and utensils Read, write, speak, comprehend, and communicate in English Education and Experience: One (1) year of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include six (6) months of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Please click here to view class spec/job description. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). Human Resources l Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Exam (Weighted 10 0%): A written exam consisting of job-related, multiple-choice questions will be administered. Invitations to participate in the written exam will be sent via e-mail. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION INSTITUTIONAL COOK (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $0.75 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions of similar or lower-level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Institutional Cook supervises paid staff and in some assignments is required to direct or train inmates and juveniles in the preparation, cooking and serving of food. In addition, the position prepares, cooks and serves food; checks menu for items to be prepared; estimates number of persons to be served; makes substitutions on the menu when foods indicated are unavailable; determines quantities of ingr edients to be used for the number of servings to be prepared; assists in ordering, receiving, checking and storing foods and supplies; reports suspected violations of institutional rules and submits reports of inmate or juvenile ward violations of rules and regulations to a designated authority; prepares records and reports; inspects food preparation areas to see that sanitary procedures are observed and ensures that proper techniques and procedures are being used by persons engaged in food service activities. The position may also perform meat cutting and baking duties. Incumbents work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: Experience working in the institutional food service industry (e.g. correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering) Six (6) months of lead/supervisory experience The ability to detect odors and other indicators of food spoilage, push, pull and steer food carts MINIMUM QUALIFICATIONS General Knowledge of: Practices, methods, and equipment used in preparing, cooking, and serving large quantities of food in an institutional, large commercial kitchen or similar setting Common weights and measures used in cooking Food handlers' sanitation and safety practices Some Knowledge of : Basic principles of supervision Fundamentals of dietetics Behavior of persons in detention facilities Sanitation methods in cleaning and caring of equipment Practices of ordering, storing and inventorying large quantities of food Occupational hazards and safety precautions of kitchen areas and equipment Ability to: Supervise and train paid staff and/or oversee and train jail inmates or youths in the preparation, cooking and serving of food Direct the preparation of and/or prepare, large quantities of food Coordinate cooking processes so that nutritional meals are prepared and served on time Add, subtract, multiply, and divide up to four-digit numbers and fractions Read and understand recipes, instructions, and labels Prepare and maintain work and food preparation activity records and reports; inventory supplies and equipment Maintain the security of kitchen equipment and utensils Read, write, speak, comprehend, and communicate in English Education and Experience: One (1) year of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include six (6) months of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Please click here to view class spec/job description. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). Human Resources l Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Exam (Weighted 10 0%): A written exam consisting of job-related, multiple-choice questions will be administered. Invitations to participate in the written exam will be sent via e-mail. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MARINE MECHANIC This recruitment will be posted for a minimum of five (5) business days and will remain posted on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List. The list can be used to fill current and future Marine Mechanic positions. The eligible list established may also be used to fill similar and/or lower level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Harbor Patrol/Marine Operations Bureau provides around-the-clock law enforcement, marine firefighting and search/rescue services along the 48 miles of Orange County coastline and within the county's three major harbors at Newport Beach, Sunset-Huntington and Dana Point.The Marine Operations fleet consists of six twin-engine fireboats and nine single-engine patrol boats. The fleet is completely maintained "in-house" by the bureau's highly skilled marine mechanics and craftsmen. The maintenance staff consists of one supervisor, four marine mechanics, two marine painters, and one marine carpenter. THE OPPORTUNITY The Marine Mechanics under direction perform journey level work in installing, maintaining and repairing marine inboard and outboard gasoline engines and propulsion equipment; to maintain and repair fire pumps and other mechanical equipment. SPECIAL REQUIREMENTS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Marine Mechanic position . IDEAL CANDIDATE The ideal candidate will possess more than five (5) years of experience in installing, maintaining and repairing marine inboard gasoline engines, propulsion equipment, transmissions, steering systems, outdrives, and outboards; to maintain and repair fire pumps and other mechanical equipment. Ideal candidate would also have completed service training schools from one or more of the following: Volvo-Penta, Crusader Marine, or Yamaha outboards. PHYSICAL, MENTAL, and ENVIRONMENTAL REQUIREMENT The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Below is a description of the physical, mental, and environmental abilities that are customarily required to perform the essential job functions of the position. Applicants are encouraged to contact the recruiter identified in the announcement for any questions or to request an accommodation during the selection process. Physical Requirements Ability to stand, reach, bend, stoop, and perform strenuous physical/manual labor. Ability to walk up/down uneven terrain/irregular surfaces/hills. Upper body strength to lift/push/pull/carry up to 50 pound objects; vision sufficient to read standard text, and to drive vehicles requiring a Class B license with passenger endorsement, such as dump crews passenger trucks; speak and hear well enough in a noisy environment to communicate clearly and understandably in person, over the telephone and in small groups; and manual dexterity to write. Able to swim and perform ocean sea tests in Harbor Patrol vessels. Environmental Conditions Stamina to work outdoors in varied climates and exposed to weather, noise, pollens, dust, fumes, birds, noise, and vibration. Ability to work on floating docks and moving vessels. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all application to identify the most qualified candidates for the position based on skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email mcervantes@ocsheriff.gov. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION MARINE MECHANIC This recruitment will be posted for a minimum of five (5) business days and will remain posted on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List. The list can be used to fill current and future Marine Mechanic positions. The eligible list established may also be used to fill similar and/or lower level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Harbor Patrol/Marine Operations Bureau provides around-the-clock law enforcement, marine firefighting and search/rescue services along the 48 miles of Orange County coastline and within the county's three major harbors at Newport Beach, Sunset-Huntington and Dana Point.The Marine Operations fleet consists of six twin-engine fireboats and nine single-engine patrol boats. The fleet is completely maintained "in-house" by the bureau's highly skilled marine mechanics and craftsmen. The maintenance staff consists of one supervisor, four marine mechanics, two marine painters, and one marine carpenter. THE OPPORTUNITY The Marine Mechanics under direction perform journey level work in installing, maintaining and repairing marine inboard and outboard gasoline engines and propulsion equipment; to maintain and repair fire pumps and other mechanical equipment. SPECIAL REQUIREMENTS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Marine Mechanic position . IDEAL CANDIDATE The ideal candidate will possess more than five (5) years of experience in installing, maintaining and repairing marine inboard gasoline engines, propulsion equipment, transmissions, steering systems, outdrives, and outboards; to maintain and repair fire pumps and other mechanical equipment. Ideal candidate would also have completed service training schools from one or more of the following: Volvo-Penta, Crusader Marine, or Yamaha outboards. PHYSICAL, MENTAL, and ENVIRONMENTAL REQUIREMENT The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Below is a description of the physical, mental, and environmental abilities that are customarily required to perform the essential job functions of the position. Applicants are encouraged to contact the recruiter identified in the announcement for any questions or to request an accommodation during the selection process. Physical Requirements Ability to stand, reach, bend, stoop, and perform strenuous physical/manual labor. Ability to walk up/down uneven terrain/irregular surfaces/hills. Upper body strength to lift/push/pull/carry up to 50 pound objects; vision sufficient to read standard text, and to drive vehicles requiring a Class B license with passenger endorsement, such as dump crews passenger trucks; speak and hear well enough in a noisy environment to communicate clearly and understandably in person, over the telephone and in small groups; and manual dexterity to write. Able to swim and perform ocean sea tests in Harbor Patrol vessels. Environmental Conditions Stamina to work outdoors in varied climates and exposed to weather, noise, pollens, dust, fumes, birds, noise, and vibration. Ability to work on floating docks and moving vessels. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all application to identify the most qualified candidates for the position based on skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email mcervantes@ocsheriff.gov. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on evenings, weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor, Nights? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor, Nights extra help positions. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC). MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation for the first batch of applications is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023. On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on evenings, weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor, Nights? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor, Nights extra help positions. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC). MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation for the first batch of applications is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023. On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an eligible list to fill current and future Group Counselor Trainee extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor Trainee? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor Trainee extra help positions. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023.On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE The typical shifts for Group Counselor Trainees include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on an emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an eligible list to fill current and future Group Counselor Trainee extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor Trainee? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor Trainee extra help positions. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023.On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE The typical shifts for Group Counselor Trainees include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on an emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR (DRUG RECOGNITION EXPERT) OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will begin accepting applications on Thursday, September 7, 2023 , and will be advertised for a minimum of five (5) business days. Thereafter, the recruitment will remain open on a continuous basis until the needs of the hiring department have been met. All applicants are encouraged to apply immediately as this bulletin can close at any time. THE DISTRICT ATTORNEY: The Office of the Orange County District Attorney - Public Administrator (OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA-PA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION: The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY: The District Attorney-Public Administrator is seeking aDrug Recognition Expert (DRE) Investigator to work as a case agent on drug-impaired driving related cases. A DRE Investigator will also serve as an instructor for all county-wide agencies so that officers can maintain their DRE certification. The Bureau is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner/work with District Attorney legal staff, local and State police agencies, forensic toxicologists, and concerned federal agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING: DRE Certification Three (3) to five (5) years of experience as a DRE Instructor First-hand experience with administering a DRE school, including curriculum planning and instructor identification and scheduling Familiarity with the OCDA - DUID (Driving Under the Influence of Drugs) Collaborative Grant program and objectives, including having taken or taught DRE courses regarding the grant model Prior experience testifying in court as a DRE Knowledge of current drug trends, Pharmacokinetics of alcohol and drugs, updates in philosophy or practice from NHTSA and the DRE Technical Advisory Panel Superior teaching and organizational skills Approachability and flexibility Exceptional judgment and common sense Ability to apply forward-thinking and creative thought with high ethical standards Thorough knowledge of courtroom procedures as well as investigative techniques and methods Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered Drug Recognition Expert Card Drug Recognition Expert Rolling Log All applicants who have filed an application, must scan, upload, and attach their California P.O.S.T. certificate (Basic, Intermediate, Advanced, Supervisory, or Management) as well as their DRE Card and DRE Rolling Log to the application. [Failure to immediately attach your certificates may result in an incomplete application which may not be accepted] MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS: The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical and Mental Characteristics: Ability to perform active law enforcement role, body strength sufficient to effect arrest and control of suspects; independent body mobility to effectuate arrest, drive a vehicle, perform various law enforcement related searches, access a standard office; vision sufficient to read typed and handwritten documents, to read computer screen and to drive a vehicle; manual dexterity to accomplish handgun qualification, to operate police vehicles and radios, operate a computer keyboard to complete reports and do informational queries; stamina to enter, drive and exit a vehicle several times in one day, in all forms of weather conditions, ability to speak and hear well enough to converse in person and on the phone. Mental stamina for complex problem solving and dealing with stressful situations; ability to recall and recreate detailed conversation or events, interpret and apply oral/written instructions; remain alert and coherent to take action or to decide alternative courses of action under routine, highly stressful, or environmentally difficult conditions. Environmental Conditions: Will be required to work office and field investigative assignments, use personal vehicle for travel (with mileage reimbursement), conduct field investigations, interview hostile or uncooperative individuals, conduct fixed and moving surveillance, travel outside of Orange County. RETIREMENT RECIPROCITY: Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS: In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. COMPENSATION: In addition to the monthly starting pay of $ 9,028.93 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring the following bilingual skills: Spanish/English : Ability to speak, read, write, and understand fluent Spanish and English. Vietnamese/English : Ability to speak, write, and understand fluent Vietnamese and English. RECRUITMENT PROCESS: The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Application Appraisal Panel: (Weighed 100%) Application materials will be rated by a panel of job knowledge experts for those qualifications most needed to perform the duties of the job. The more qualified candidates will be referred to the next step. This is a competitive process; therefore, be thorough in your responses. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting and medical and psychological testing, to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR (DRUG RECOGNITION EXPERT) OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will begin accepting applications on Thursday, September 7, 2023 , and will be advertised for a minimum of five (5) business days. Thereafter, the recruitment will remain open on a continuous basis until the needs of the hiring department have been met. All applicants are encouraged to apply immediately as this bulletin can close at any time. THE DISTRICT ATTORNEY: The Office of the Orange County District Attorney - Public Administrator (OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA-PA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION: The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY: The District Attorney-Public Administrator is seeking aDrug Recognition Expert (DRE) Investigator to work as a case agent on drug-impaired driving related cases. A DRE Investigator will also serve as an instructor for all county-wide agencies so that officers can maintain their DRE certification. The Bureau is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner/work with District Attorney legal staff, local and State police agencies, forensic toxicologists, and concerned federal agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING: DRE Certification Three (3) to five (5) years of experience as a DRE Instructor First-hand experience with administering a DRE school, including curriculum planning and instructor identification and scheduling Familiarity with the OCDA - DUID (Driving Under the Influence of Drugs) Collaborative Grant program and objectives, including having taken or taught DRE courses regarding the grant model Prior experience testifying in court as a DRE Knowledge of current drug trends, Pharmacokinetics of alcohol and drugs, updates in philosophy or practice from NHTSA and the DRE Technical Advisory Panel Superior teaching and organizational skills Approachability and flexibility Exceptional judgment and common sense Ability to apply forward-thinking and creative thought with high ethical standards Thorough knowledge of courtroom procedures as well as investigative techniques and methods Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered Drug Recognition Expert Card Drug Recognition Expert Rolling Log All applicants who have filed an application, must scan, upload, and attach their California P.O.S.T. certificate (Basic, Intermediate, Advanced, Supervisory, or Management) as well as their DRE Card and DRE Rolling Log to the application. [Failure to immediately attach your certificates may result in an incomplete application which may not be accepted] MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS: The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical and Mental Characteristics: Ability to perform active law enforcement role, body strength sufficient to effect arrest and control of suspects; independent body mobility to effectuate arrest, drive a vehicle, perform various law enforcement related searches, access a standard office; vision sufficient to read typed and handwritten documents, to read computer screen and to drive a vehicle; manual dexterity to accomplish handgun qualification, to operate police vehicles and radios, operate a computer keyboard to complete reports and do informational queries; stamina to enter, drive and exit a vehicle several times in one day, in all forms of weather conditions, ability to speak and hear well enough to converse in person and on the phone. Mental stamina for complex problem solving and dealing with stressful situations; ability to recall and recreate detailed conversation or events, interpret and apply oral/written instructions; remain alert and coherent to take action or to decide alternative courses of action under routine, highly stressful, or environmentally difficult conditions. Environmental Conditions: Will be required to work office and field investigative assignments, use personal vehicle for travel (with mileage reimbursement), conduct field investigations, interview hostile or uncooperative individuals, conduct fixed and moving surveillance, travel outside of Orange County. RETIREMENT RECIPROCITY: Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS: In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. COMPENSATION: In addition to the monthly starting pay of $ 9,028.93 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring the following bilingual skills: Spanish/English : Ability to speak, read, write, and understand fluent Spanish and English. Vietnamese/English : Ability to speak, write, and understand fluent Vietnamese and English. RECRUITMENT PROCESS: The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Application Appraisal Panel: (Weighed 100%) Application materials will be rated by a panel of job knowledge experts for those qualifications most needed to perform the duties of the job. The more qualified candidates will be referred to the next step. This is a competitive process; therefore, be thorough in your responses. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting and medical and psychological testing, to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EDUCATION SERVICES COORDINATOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. Salary may be negotiable within the range listed above, based on position requirements, and successful candidate's qualifications, subject to appropriate authorization. This recruitment is being held to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. RECRUITMENT INFORMATION Under general supervision, coordinates educational services for inmates in the OC Sheriff's correctional system. Develops class schedules, prepares reports detailing instructional activities, and coordinates registration of students. Provides direction in planning, coordination, supervision, and administration of policies and procedures in education services. Coordinates and administers video tape viewing and testing services. Advises students, reviews, researches and requests new materials, maintains records and prepares a variety of reports as requested. Ensures programs conducted are operated effectively and efficiently to achieve institutional goals. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County. The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Sheriff's Correctional Programs and Services Unit of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted, and evaluated at each OCSD jail facility by the Correctional Programs and Services staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Services Unit also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Orange County Sheriff’s Department, Inmate Services Division, has a need for a Education Services Coordinator. An incumbent typically coordinates inmate educational services at one or more facilities within the Sheriff's correctional system. This responsibility includes testing, verification, reporting, record keeping and correspondence with State/Authorized test center officials for G.E.D. or other certification of qualified inmates at the assigned facility(ies). The work regularly involves instructing other staff on administering education program services and keeping records. An incumbent has continuing responsibility for the security of all test materials and the accuracy and technical correctness of all reports and records pertaining to correctional educational activities at the assigned facilities subject to review by supervision for conformance to departmental, State and federal policies and procedures. IDEAL CANDIDATE The ideal candidate will have a minimum of five years of experience: working with adult students, college instructors, and security personnel, in a correctional setting, in planning, assigning, and supervising work in administering group instruction, experience conducting assessment, testing, preparing courses of study and daily lesson plans; counseling students as to their academic progress in the classroom; possess experience being around inmates; controlling and managing materials and equipment that may be used as potential weapons. MINIMUM QUALIFICATIONS General Knowledge of: Principles and methods of administering written tests and scoring and analyzing test results State and federal requirements for certification of individual educational attainment Principles and methods of interviewing and counseling individuals regarding educational goals, attainment and requirements Techniques and methods of instructing others and obtaining their cooperation in accomplishing moderately complex tasks Principles of operation of videotape playback equipment Ability to: Communicate effectively, orally and in writing Establish and maintain cooperative relationships with inmates and staff, and elicit cooperation from others in carrying out planned activities Learn, interpret and apply detailed rules and regulations Prepare detailed and accurate records and reports Operate movie and video tape projectors, recorders and other audiovisual equipment Click here to learn more about the Minimum Qualifications. Education and Experience A bachelor's degree in teaching, training, counseling or testing, or equivalent education and/or experience, as verified by the office of the G.E.D. Coordinator, California Department of Education. License/Certification Possession of a valid California driver license by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County. SPECIAL QUALIFICATIONS Applicants must NOT have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. The background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e.. degree, license, or official transcripts). Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Full Time
CAREER DESCRIPTION EDUCATION SERVICES COORDINATOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. Salary may be negotiable within the range listed above, based on position requirements, and successful candidate's qualifications, subject to appropriate authorization. This recruitment is being held to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. RECRUITMENT INFORMATION Under general supervision, coordinates educational services for inmates in the OC Sheriff's correctional system. Develops class schedules, prepares reports detailing instructional activities, and coordinates registration of students. Provides direction in planning, coordination, supervision, and administration of policies and procedures in education services. Coordinates and administers video tape viewing and testing services. Advises students, reviews, researches and requests new materials, maintains records and prepares a variety of reports as requested. Ensures programs conducted are operated effectively and efficiently to achieve institutional goals. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County. The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Sheriff's Correctional Programs and Services Unit of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted, and evaluated at each OCSD jail facility by the Correctional Programs and Services staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Services Unit also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Orange County Sheriff’s Department, Inmate Services Division, has a need for a Education Services Coordinator. An incumbent typically coordinates inmate educational services at one or more facilities within the Sheriff's correctional system. This responsibility includes testing, verification, reporting, record keeping and correspondence with State/Authorized test center officials for G.E.D. or other certification of qualified inmates at the assigned facility(ies). The work regularly involves instructing other staff on administering education program services and keeping records. An incumbent has continuing responsibility for the security of all test materials and the accuracy and technical correctness of all reports and records pertaining to correctional educational activities at the assigned facilities subject to review by supervision for conformance to departmental, State and federal policies and procedures. IDEAL CANDIDATE The ideal candidate will have a minimum of five years of experience: working with adult students, college instructors, and security personnel, in a correctional setting, in planning, assigning, and supervising work in administering group instruction, experience conducting assessment, testing, preparing courses of study and daily lesson plans; counseling students as to their academic progress in the classroom; possess experience being around inmates; controlling and managing materials and equipment that may be used as potential weapons. MINIMUM QUALIFICATIONS General Knowledge of: Principles and methods of administering written tests and scoring and analyzing test results State and federal requirements for certification of individual educational attainment Principles and methods of interviewing and counseling individuals regarding educational goals, attainment and requirements Techniques and methods of instructing others and obtaining their cooperation in accomplishing moderately complex tasks Principles of operation of videotape playback equipment Ability to: Communicate effectively, orally and in writing Establish and maintain cooperative relationships with inmates and staff, and elicit cooperation from others in carrying out planned activities Learn, interpret and apply detailed rules and regulations Prepare detailed and accurate records and reports Operate movie and video tape projectors, recorders and other audiovisual equipment Click here to learn more about the Minimum Qualifications. Education and Experience A bachelor's degree in teaching, training, counseling or testing, or equivalent education and/or experience, as verified by the office of the G.E.D. Coordinator, California Department of Education. License/Certification Possession of a valid California driver license by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County. SPECIAL QUALIFICATIONS Applicants must NOT have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. The background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e.. degree, license, or official transcripts). Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY CORONER T his recruitment is open to the public beginning Monday, November 6, 2023 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends and holidays. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Deputy Coroner vacancies until the next recruitment. THE DIVISION The Coroner Division is an investigative unit responsible for carrying out the statutory duties of the Coroner. Those duties include investigation into the circumstances surrounding all deaths falling within the Sheriff-Coroner's jurisdiction for the purpose of determining the identity of the deceased, the medical cause of death, the manner of death, and the date and time of death. Medico-legal death investigations are conducted countywide on all homicides, suicides, accidents, suspicious and unexplained deaths. Other duties include notifying the next of kin, safeguarding personal property, collection of evidence, and completion of mandatory records and documents. The Division is also proactive in the community, participating in programs geared towards preventing drunk driving and drug use; identifying consumer products causing fatal injury; domestic violence, child abuse and elder abuse; and providing educational services for medical, legal and law enforcement professionals. Other contributions to the community includecooperative relationships with non-profit organ and tissue procurement agencies to enhance the quality of life and save lives. The Division also collaborates with research organizations pursuing medical science advancements. General Duties: Conduct medico-legal death investigations of all sudden, violent, and unexpected deaths that occur within the County of Orange in order to determine the circumstances, manner, and cause of death, and the identity of decedents coming under the Sheriff-Coroner's jurisdiction; order autopsies performed by professional staff; and do other work as required. THE IDEAL CANDIDATE The ideal candidate will possess basic software computer skills such as Microsoft Outlook, Word, Internet Explorer. Candidate will have a strong understanding and knowledge of anatomy and physiology; possess leadership qualities, effective communication skills; have strong organization and excellent time management skills; be flexible and have the ability to work independently with minimal supervision. MINIMUM QUALIFICATIONS Click here t o view the class spec/job description. General Knowledge of: Investigative principles and techniques Techniques of investigative interviewing Use of scientific investigative equipment Laws and rules of evidence Laws pertaining to death and dead bodies Criminal, civil, and probate laws Physiology, anatomy, medical terminology, and techniques used in general medicine or criminal or coroner's investigations Some Knowledge of: Medicine and its subspecialties and techniques Methods of recognition, collection, preservation, and analysis of medico-legal and/or criminal evidence Prescribed drugs, both generic and name brands, poisons, and other toxic elements and compounds Ability to: Analyze situations and take effective action Work effectively under unpleasant conditions Communicate effectively with attorneys, medical doctors, law enforcement officers, and distraught persons Prepare clear, concise reports and correspondence Answer questions of law pertaining to death and dead bodies Converse with professional medical personnel on a technical level Education and Experience: Option I One year as an investigator with a city, county, state, military, or federal law enforcement agency, Coroner Department, or Medical Examiner's Office OR two years as an investigator for a nongovernment entity conducting medico-legal investigations. Option II Two years in the Orange County class of Forensic Assistant, Forensic Specialist, or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed. Option III Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science, or other related subject to be evaluated on a case by case basis. Option IV Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science, or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff's Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter, or other related experience. License/Certification: Possession of a valid California Driver License by date of appointment. Option I Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate. Option II Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Specialized Basic Certificate. Option III Must maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Proof of Eligibility (P.O.E.) and obtain and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or a valid California Peace Officer Standards and Training Specialized Basic Certificate upon completion of probation. A P.O.E. is not transferable between agencies and expires upon obtaining a valid California Peace Officer Standards Training (P.O.S.T) Basic Certificate or a valid California Peace Officer Standards Training (P.O.S.T) Specialized Basic Certificate. SPECIAL REQUIREMENTS Must maintain periodic firearm qualification. Requirements for Deputy Coroner per California Government Code Section 1031: Incumbent will be required to successfully complete a Penal Code 832 (Arrest and Firearms) course and the Coroner’s Death Investigation course within one year of date of hire. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e.. degree, license, or official transcripts). Requirements for Deputy Coroner: Be legally authorized to work in the United States under federal law. Must be at least 21 years of age by date of appointment. Not have been convicted of a felony and not be otherwise subject to disqualification under California Government Code Section 1029. Be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect exercise of Deputy Coroner powers, as determined by a license examining authority in accordance with California Government Code Section 1031. Have graduated from high school or attainment of a satisfactory score on a General Education Development (G.E.D.) test or California High School Proficiency exam or have attained a two-year or four-year degree from an accredited college or university. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Sufficient vision to distinguish colors and utilize field equipment. Ability to hear well enough to communicate and take direction. Ability to independently reason and analyze data, and to reach objective conclusions. Ability to work under stressful conditions, deadlines, and competing priorities. May be required to lift over 50 pounds. Environmental and Working Conditions: Standard office environment in a morgue setting plus field work. Field work may be subject to inclement weather conditions, varying terrain and/or uneven surfaces, heights, and confined spaces. May be exposed to biological agents, chemical agents, fumes, blood and other bodily fluids, offensive odors, contagious diseases, firearms, and pepper spray. May be required to drive a County vehicle. Use of standard office equipment. Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here t o review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION DEPUTY CORONER T his recruitment is open to the public beginning Monday, November 6, 2023 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends and holidays. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Deputy Coroner vacancies until the next recruitment. THE DIVISION The Coroner Division is an investigative unit responsible for carrying out the statutory duties of the Coroner. Those duties include investigation into the circumstances surrounding all deaths falling within the Sheriff-Coroner's jurisdiction for the purpose of determining the identity of the deceased, the medical cause of death, the manner of death, and the date and time of death. Medico-legal death investigations are conducted countywide on all homicides, suicides, accidents, suspicious and unexplained deaths. Other duties include notifying the next of kin, safeguarding personal property, collection of evidence, and completion of mandatory records and documents. The Division is also proactive in the community, participating in programs geared towards preventing drunk driving and drug use; identifying consumer products causing fatal injury; domestic violence, child abuse and elder abuse; and providing educational services for medical, legal and law enforcement professionals. Other contributions to the community includecooperative relationships with non-profit organ and tissue procurement agencies to enhance the quality of life and save lives. The Division also collaborates with research organizations pursuing medical science advancements. General Duties: Conduct medico-legal death investigations of all sudden, violent, and unexpected deaths that occur within the County of Orange in order to determine the circumstances, manner, and cause of death, and the identity of decedents coming under the Sheriff-Coroner's jurisdiction; order autopsies performed by professional staff; and do other work as required. THE IDEAL CANDIDATE The ideal candidate will possess basic software computer skills such as Microsoft Outlook, Word, Internet Explorer. Candidate will have a strong understanding and knowledge of anatomy and physiology; possess leadership qualities, effective communication skills; have strong organization and excellent time management skills; be flexible and have the ability to work independently with minimal supervision. MINIMUM QUALIFICATIONS Click here t o view the class spec/job description. General Knowledge of: Investigative principles and techniques Techniques of investigative interviewing Use of scientific investigative equipment Laws and rules of evidence Laws pertaining to death and dead bodies Criminal, civil, and probate laws Physiology, anatomy, medical terminology, and techniques used in general medicine or criminal or coroner's investigations Some Knowledge of: Medicine and its subspecialties and techniques Methods of recognition, collection, preservation, and analysis of medico-legal and/or criminal evidence Prescribed drugs, both generic and name brands, poisons, and other toxic elements and compounds Ability to: Analyze situations and take effective action Work effectively under unpleasant conditions Communicate effectively with attorneys, medical doctors, law enforcement officers, and distraught persons Prepare clear, concise reports and correspondence Answer questions of law pertaining to death and dead bodies Converse with professional medical personnel on a technical level Education and Experience: Option I One year as an investigator with a city, county, state, military, or federal law enforcement agency, Coroner Department, or Medical Examiner's Office OR two years as an investigator for a nongovernment entity conducting medico-legal investigations. Option II Two years in the Orange County class of Forensic Assistant, Forensic Specialist, or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed. Option III Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science, or other related subject to be evaluated on a case by case basis. Option IV Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science, or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff's Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter, or other related experience. License/Certification: Possession of a valid California Driver License by date of appointment. Option I Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate. Option II Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Specialized Basic Certificate. Option III Must maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Proof of Eligibility (P.O.E.) and obtain and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or a valid California Peace Officer Standards and Training Specialized Basic Certificate upon completion of probation. A P.O.E. is not transferable between agencies and expires upon obtaining a valid California Peace Officer Standards Training (P.O.S.T) Basic Certificate or a valid California Peace Officer Standards Training (P.O.S.T) Specialized Basic Certificate. SPECIAL REQUIREMENTS Must maintain periodic firearm qualification. Requirements for Deputy Coroner per California Government Code Section 1031: Incumbent will be required to successfully complete a Penal Code 832 (Arrest and Firearms) course and the Coroner’s Death Investigation course within one year of date of hire. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e.. degree, license, or official transcripts). Requirements for Deputy Coroner: Be legally authorized to work in the United States under federal law. Must be at least 21 years of age by date of appointment. Not have been convicted of a felony and not be otherwise subject to disqualification under California Government Code Section 1029. Be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect exercise of Deputy Coroner powers, as determined by a license examining authority in accordance with California Government Code Section 1031. Have graduated from high school or attainment of a satisfactory score on a General Education Development (G.E.D.) test or California High School Proficiency exam or have attained a two-year or four-year degree from an accredited college or university. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Sufficient vision to distinguish colors and utilize field equipment. Ability to hear well enough to communicate and take direction. Ability to independently reason and analyze data, and to reach objective conclusions. Ability to work under stressful conditions, deadlines, and competing priorities. May be required to lift over 50 pounds. Environmental and Working Conditions: Standard office environment in a morgue setting plus field work. Field work may be subject to inclement weather conditions, varying terrain and/or uneven surfaces, heights, and confined spaces. May be exposed to biological agents, chemical agents, fumes, blood and other bodily fluids, offensive odors, contagious diseases, firearms, and pepper spray. May be required to drive a County vehicle. Use of standard office equipment. Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here t o review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY I, II, III SALARY INFORMATION Deputy District Attorney I - $89,190.40 - $107,827.20 Annually Deputy District Attorney II - $104,312.00 - $116,251.20 Annually Deputy District Attorney III - $119,371.20 - $165,318.40 Annually As a result of the Board approval all OCAA-represented classifications will be receiving the following future salary increases: o Effective June 28, 2024 - 4.25% increase o Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an Eligible List to fill current and future Regular, Limited-Term and Extra-Help Deputy District Attorney I, II, and III vacancies. DEADLINE TO APPLY Online applications will be accepted beginning Friday, March 1, 2024, and will remain open on a continuous basis until 11:59 P.M. PST on the day needs of the department are met. Interested applicants are encouraged to apply immediately for priority consideration. FIRST APPLICATION REVIEW DEADLINE: March 29, 2024, 11:59 P.M. (PST) THE DISTRICT ATTORNEY The County of Orange , District Attorney , represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The District Attorney's Office has opportunities for Deputy District Attorney I, II, and IIIs who will be a positive influence in making Orange County a safe place to live by supporting the District Attorney's mission. Public safety and the administration of justice are universal concerns. We value qualified candidates with diverse strengths, backgrounds and life experiences that can support a positive and inclusive environment dedicated to serving the People of the State of California. Successful candidates will be assigned to any of our various locations or units within the Legal Division and will have the opportunity to perform the following work, among other tasks: Initiate criminal proceedings, author and litigate motions, conduct pre-trial hearings, perform trials, and execute other professional legal work connected with the enforcement of criminal law; Research, interpret and apply statutes, ordinances, court decisions and other legal authorities in the preparation of cases, memoranda and points and authorities; Negotiate and confer with judges and defense attorneys regarding the appropriate disposition of cases; Interview and examine witnesses and enforce the rights of victims consistent with the just pursuit of criminal prosecutions in the interest of the People. THE IDEAL CANDIDATE In addition to the minimum qualifications for the Deputy District Attorney I, II, and III, the ideal candidate will have experience in the practice of civil, governmental or criminal law with experience in litigation and trial work. Additionally, the ideal candidate will possess the following: Thorough knowledge of legal principles and their application; rules of evidence and the conduct of court proceedings; and California laws; Experience analyzing legal problems and applying legal principles and practices; presenting statement of facts and legal argument; Be an effective advocate who is eager to justly litigate before judges and juries regularly; Be a team player who is able to work cooperatively in a fast-paced environment with a demanding caseload; Be able to effectively work with law enforcement and the general public. *NOTE: Candidate must be a fully licensed, active member in good standing with the California State Bar no later than May, 13, 2024. Candidates who have taken the February 2024 California Bar Exam are eligible to apply but must fully be licensed active members of the California State Bar and in good standing at the time of appointment to be eligible for hire. MINIMUM QUALIFICATIONS Attorney I License: Active membership in the State Bar of California Experience: None required. Attorney II License: Active membership in the State Bar of California Experience: Twelve (12) months of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Attorney III License: Active membership in the State Bar of California Experience: Two (2) years of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. PHYSICAL CHARACTERISTICS and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical Characteristics Vision sufficient to read standard text and read a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in court; independent body mobility sufficient to stand, sit, walk, stoop and bend to access a standard office environment as well as courtroom equipment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write; body strength sufficient to lift and carry files; and ability to drive the distance between work locations. Environmental Conditions Emotional stamina to maintain working relationships while under the pressure of deadlines. Will be required to interact with varying levels of organizational hierarchy, varying educational levels and persons of diverse backgrounds including in custody defendants, victims, witnesses, persons having interest in criminal cases; interact with the public in emotional and occasionally hostile situations; work in an office environment; work with changing deadlines and competing priorities. RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum qualifications. After the initial screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Performance Examination | Structured Oral Interview (SOI) | (Weighted 100%) Candidates will be evaluated based on a practical (hands-on) job exercise designed to elicit the candidate's qualifications for the job. A panel of subject matter experts (SME's) will evaluate the performance exercise based on content, oral communication and delivery. Upon completion of the performance exercise, candidates will then be interviewed by the SME panel. Each candidate's rating will be based on the performance exercise and responses to a series of questions. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Applicants are required to submit a resume. Letters of Recommendation are optional. You may submit up to two letters by attaching them to your application. You will be responding to supplemental questions to determine your qualifications for this classification. You must provide the requested information in order to be considered to continue in the recruitment process. This is a competitive process; therefore, be thorough in your responses to the supplemental questionnaire. Note: We suggest you prepare the supplemental answers offline so that you do not lose Internet connection. Once you have completed your answers offline, copy and paste your answers in the appropriate boxes. BACKGROUND SCREENING Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . ORANGE COUNTY AMENITIES: 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alissa Quintero at Alissa.Quintero@ocdapa.org or (714) 347-8805. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY I, II, III SALARY INFORMATION Deputy District Attorney I - $89,190.40 - $107,827.20 Annually Deputy District Attorney II - $104,312.00 - $116,251.20 Annually Deputy District Attorney III - $119,371.20 - $165,318.40 Annually As a result of the Board approval all OCAA-represented classifications will be receiving the following future salary increases: o Effective June 28, 2024 - 4.25% increase o Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an Eligible List to fill current and future Regular, Limited-Term and Extra-Help Deputy District Attorney I, II, and III vacancies. DEADLINE TO APPLY Online applications will be accepted beginning Friday, March 1, 2024, and will remain open on a continuous basis until 11:59 P.M. PST on the day needs of the department are met. Interested applicants are encouraged to apply immediately for priority consideration. FIRST APPLICATION REVIEW DEADLINE: March 29, 2024, 11:59 P.M. (PST) THE DISTRICT ATTORNEY The County of Orange , District Attorney , represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The District Attorney's Office has opportunities for Deputy District Attorney I, II, and IIIs who will be a positive influence in making Orange County a safe place to live by supporting the District Attorney's mission. Public safety and the administration of justice are universal concerns. We value qualified candidates with diverse strengths, backgrounds and life experiences that can support a positive and inclusive environment dedicated to serving the People of the State of California. Successful candidates will be assigned to any of our various locations or units within the Legal Division and will have the opportunity to perform the following work, among other tasks: Initiate criminal proceedings, author and litigate motions, conduct pre-trial hearings, perform trials, and execute other professional legal work connected with the enforcement of criminal law; Research, interpret and apply statutes, ordinances, court decisions and other legal authorities in the preparation of cases, memoranda and points and authorities; Negotiate and confer with judges and defense attorneys regarding the appropriate disposition of cases; Interview and examine witnesses and enforce the rights of victims consistent with the just pursuit of criminal prosecutions in the interest of the People. THE IDEAL CANDIDATE In addition to the minimum qualifications for the Deputy District Attorney I, II, and III, the ideal candidate will have experience in the practice of civil, governmental or criminal law with experience in litigation and trial work. Additionally, the ideal candidate will possess the following: Thorough knowledge of legal principles and their application; rules of evidence and the conduct of court proceedings; and California laws; Experience analyzing legal problems and applying legal principles and practices; presenting statement of facts and legal argument; Be an effective advocate who is eager to justly litigate before judges and juries regularly; Be a team player who is able to work cooperatively in a fast-paced environment with a demanding caseload; Be able to effectively work with law enforcement and the general public. *NOTE: Candidate must be a fully licensed, active member in good standing with the California State Bar no later than May, 13, 2024. Candidates who have taken the February 2024 California Bar Exam are eligible to apply but must fully be licensed active members of the California State Bar and in good standing at the time of appointment to be eligible for hire. MINIMUM QUALIFICATIONS Attorney I License: Active membership in the State Bar of California Experience: None required. Attorney II License: Active membership in the State Bar of California Experience: Twelve (12) months of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Attorney III License: Active membership in the State Bar of California Experience: Two (2) years of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. PHYSICAL CHARACTERISTICS and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical Characteristics Vision sufficient to read standard text and read a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in court; independent body mobility sufficient to stand, sit, walk, stoop and bend to access a standard office environment as well as courtroom equipment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write; body strength sufficient to lift and carry files; and ability to drive the distance between work locations. Environmental Conditions Emotional stamina to maintain working relationships while under the pressure of deadlines. Will be required to interact with varying levels of organizational hierarchy, varying educational levels and persons of diverse backgrounds including in custody defendants, victims, witnesses, persons having interest in criminal cases; interact with the public in emotional and occasionally hostile situations; work in an office environment; work with changing deadlines and competing priorities. RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum qualifications. After the initial screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Performance Examination | Structured Oral Interview (SOI) | (Weighted 100%) Candidates will be evaluated based on a practical (hands-on) job exercise designed to elicit the candidate's qualifications for the job. A panel of subject matter experts (SME's) will evaluate the performance exercise based on content, oral communication and delivery. Upon completion of the performance exercise, candidates will then be interviewed by the SME panel. Each candidate's rating will be based on the performance exercise and responses to a series of questions. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Applicants are required to submit a resume. Letters of Recommendation are optional. You may submit up to two letters by attaching them to your application. You will be responding to supplemental questions to determine your qualifications for this classification. You must provide the requested information in order to be considered to continue in the recruitment process. This is a competitive process; therefore, be thorough in your responses to the supplemental questionnaire. Note: We suggest you prepare the supplemental answers offline so that you do not lose Internet connection. Once you have completed your answers offline, copy and paste your answers in the appropriate boxes. BACKGROUND SCREENING Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . ORANGE COUNTY AMENITIES: 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alissa Quintero at Alissa.Quintero@ocdapa.org or (714) 347-8805. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY PROBATION CORRECTIONAL OFFICER I On behalf of the Probation Department, Human Resource Services will accept online applications beginning Friday, May 26, 2023. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Deputy Probation Correctional Officer I positions. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Deputy Probation Correctional Officer I is an entry level class in the Deputy Probation Correctional Officer series formerly titled Deputy Juvenile Correctional Officer and works under direct supervision. There is no permanent status in this classification. A Deputy Probation Correctional Officer I who passes a one (1) year probationary period, and after satisfactory job performance, will be promoted to Deputy Probation Correctional Officer II. Incumbents who are not promoted will have failed probation in this class. Incumbents are peace officers under the California Penal Code section 830.5. The Deputy Probation Correctional Officer I for Probation will be responsible for the following: Providing direct supervisory responsibility for youth in 24-hour, seven-day a week secure and non-secure facilities Making periodic checks of rooms or units and recording safety checks and population verifications Conducting activities designed to assist in the resocialization of youth Observing and recording behavioral actions or disturbances; providing situational counseling to juvenile offenders if necessary Effectively de-escalating violent behavior and participating in the physical restraint of violent and assaultive youth when necessary; utilizing safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines Logging and maintaining information related to unit activity, writing reports and maintaining files Work hours may include a combination of days, nights, weekends and holidays. Candidates selected for these positions will be required to attend an eight-week state-mandated academy, Monday through Friday, 8:00 a.m. to 5:00 p.m. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess extensive professional work experience and/or knowledge in the following competencies in addition to the experience listed in the Minimum Qualifications: Leadership and Teamwork Mentoring and training youth to ensure guidelines are understood and applied Conveying confidence and optimism in the unit's ability to overcome obstacles and accomplish its goals Monitoring youth activities and addressing performance issues Ensuring that clear, challenging and attainable goals are set for youths and that these goals are aligned with the goals of the unit Creating a positive environment in which youth and staff are motivated to do their best Showing a high level of care and thoroughness in handling the details of youth activities Conducting activities designed to assist in the resocialization of youth including individual and group counseling, facilitation of cognitive behavioral programs, engaging parents, drug/alcohol counseling, academic achievement, recreational activities, basic vocational training, assisting with emotionally distressed or self-destructive youth and obtaining psychiatric assistance Providing a positive role model and authority figure for supervised youths Handling Conflict and Stress Promptly intervening in conflicts to facilitate communication and resolve problems, finding common ground when possible Recognizing when safety measures are compromised and calling the appropriate unit or staff for assistance Handling complaints and disputes with neutrality, composure, and tact Maintaining composure in the face of interruptions and distractions Maintaining focus and emotional control in stressful interpersonal situations and in unpleasant or extreme circumstances Oral and Written Communication Clarifying group agenda, allocating time properly, summarizing key points, clarifying issues, identifying action items while facilitating unit and individual meetings with youth Picking up on nuances in tone and meaning and being attentive to non-verbal cues and body language Researching and investigating activities requiring a Special Incident Report and writing the information clearly and in an organized manner while using correct vocabulary, grammar, sentence structure, spelling, and punctuation Adjusting vocabulary and formality according to the audience and the purpose of the interaction Understanding the youths comprehension by seeking a response or asking for a paraphrase of meaning MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Deputy Probation Correctional Officer I classification. PHYSICAL & MENTAL REQUIREMENTS, AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements and Environmental Conditions for the Deputy Probation Correctional Officer I classification. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment (Multiple-Choice Test) | (Weighted 100%) The department will administer the Juvenile Correctional Officer Exam, which is mandated by California's Board of State and Community Corrections . Candidates will be emailed instructions to self-schedule their exam appointment within a week of applying. There are no study materials available for this exam. Note: Correspondence will be sent via email and all candidates are encouraged to check their inboxes including spam/junk folders. Written Examination Date: Second and Fourth Friday of each month. Exam dates are posted as a courtesy and may be subject to change and/or cancellation. Facilities Tour | (Refer/Non-Refer) The department will administer a 1-1.5 hour tour, which is required to move onto the next step in the process. This is an ideal opportunity to see our facilities, meet our employees, and gain a better understanding of the position. Please wear jeans or pants with polos, blouses or button down shirts, and comfortable shoes. No hats, shorts, tank tops, flip flops, or t-shirts will be permitted in the facilities. Tour Date: First and Third Wednesday of each month. Tour dates are posted as a courtesy and may be subject to change and/or cancellation. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION DEPUTY PROBATION CORRECTIONAL OFFICER I On behalf of the Probation Department, Human Resource Services will accept online applications beginning Friday, May 26, 2023. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Deputy Probation Correctional Officer I positions. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Deputy Probation Correctional Officer I is an entry level class in the Deputy Probation Correctional Officer series formerly titled Deputy Juvenile Correctional Officer and works under direct supervision. There is no permanent status in this classification. A Deputy Probation Correctional Officer I who passes a one (1) year probationary period, and after satisfactory job performance, will be promoted to Deputy Probation Correctional Officer II. Incumbents who are not promoted will have failed probation in this class. Incumbents are peace officers under the California Penal Code section 830.5. The Deputy Probation Correctional Officer I for Probation will be responsible for the following: Providing direct supervisory responsibility for youth in 24-hour, seven-day a week secure and non-secure facilities Making periodic checks of rooms or units and recording safety checks and population verifications Conducting activities designed to assist in the resocialization of youth Observing and recording behavioral actions or disturbances; providing situational counseling to juvenile offenders if necessary Effectively de-escalating violent behavior and participating in the physical restraint of violent and assaultive youth when necessary; utilizing safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines Logging and maintaining information related to unit activity, writing reports and maintaining files Work hours may include a combination of days, nights, weekends and holidays. Candidates selected for these positions will be required to attend an eight-week state-mandated academy, Monday through Friday, 8:00 a.m. to 5:00 p.m. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess extensive professional work experience and/or knowledge in the following competencies in addition to the experience listed in the Minimum Qualifications: Leadership and Teamwork Mentoring and training youth to ensure guidelines are understood and applied Conveying confidence and optimism in the unit's ability to overcome obstacles and accomplish its goals Monitoring youth activities and addressing performance issues Ensuring that clear, challenging and attainable goals are set for youths and that these goals are aligned with the goals of the unit Creating a positive environment in which youth and staff are motivated to do their best Showing a high level of care and thoroughness in handling the details of youth activities Conducting activities designed to assist in the resocialization of youth including individual and group counseling, facilitation of cognitive behavioral programs, engaging parents, drug/alcohol counseling, academic achievement, recreational activities, basic vocational training, assisting with emotionally distressed or self-destructive youth and obtaining psychiatric assistance Providing a positive role model and authority figure for supervised youths Handling Conflict and Stress Promptly intervening in conflicts to facilitate communication and resolve problems, finding common ground when possible Recognizing when safety measures are compromised and calling the appropriate unit or staff for assistance Handling complaints and disputes with neutrality, composure, and tact Maintaining composure in the face of interruptions and distractions Maintaining focus and emotional control in stressful interpersonal situations and in unpleasant or extreme circumstances Oral and Written Communication Clarifying group agenda, allocating time properly, summarizing key points, clarifying issues, identifying action items while facilitating unit and individual meetings with youth Picking up on nuances in tone and meaning and being attentive to non-verbal cues and body language Researching and investigating activities requiring a Special Incident Report and writing the information clearly and in an organized manner while using correct vocabulary, grammar, sentence structure, spelling, and punctuation Adjusting vocabulary and formality according to the audience and the purpose of the interaction Understanding the youths comprehension by seeking a response or asking for a paraphrase of meaning MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Deputy Probation Correctional Officer I classification. PHYSICAL & MENTAL REQUIREMENTS, AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements and Environmental Conditions for the Deputy Probation Correctional Officer I classification. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment (Multiple-Choice Test) | (Weighted 100%) The department will administer the Juvenile Correctional Officer Exam, which is mandated by California's Board of State and Community Corrections . Candidates will be emailed instructions to self-schedule their exam appointment within a week of applying. There are no study materials available for this exam. Note: Correspondence will be sent via email and all candidates are encouraged to check their inboxes including spam/junk folders. Written Examination Date: Second and Fourth Friday of each month. Exam dates are posted as a courtesy and may be subject to change and/or cancellation. Facilities Tour | (Refer/Non-Refer) The department will administer a 1-1.5 hour tour, which is required to move onto the next step in the process. This is an ideal opportunity to see our facilities, meet our employees, and gain a better understanding of the position. Please wear jeans or pants with polos, blouses or button down shirts, and comfortable shoes. No hats, shorts, tank tops, flip flops, or t-shirts will be permitted in the facilities. Tour Date: First and Third Wednesday of each month. Tour dates are posted as a courtesy and may be subject to change and/or cancellation. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE PRACTITIONER II Specialty in Medical Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 16 ) shall receive an additional seventy $0.70 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 15) Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Comprehensive Care Nurse Practitioner II - Medical Service s vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. THE AGENCY The OC Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education, and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY Under direction of the Adult CHS Administrative Nurse Practitioner and Medical Director, the Comprehensive Care Nurse Practitioner II - Medical Services general duties are as follows: Provide chronic and urgent care to patients (including suture, incision and drainage, and toenail removal) Provide case management for chronic diseases Provide Medicated Assisted Treatment to Substance Use Disorder patients Collaborate closely with the following: Onsite physicians to assess and manage difficult cases Onsite RNs to ensure appropriate levels of care delivery Mental Health providers to ensure appropriate treatment of complex patients Order and perform diagnostic tests required by Agency policy and patient needsPerform complete physical examinations, analyze data, and determine diagnosisWeekend coverage may be requiredOther work as assigned The Comprehensive Care Nurse Practitioner II - Medical Services incumbents are required to pass a comprehensive background investigation prior to offer and acceptance of employment. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Providing Medicated Assisted Treatment to Substance Use Disorder patients Providing the full spectrum of health care services to include health promotion, disease prevention, health protection and disease management, including urgent care services Using advanced health assessment skills to differentiate between normal and abnormal findings Prescribing medications within scope of practice Directing and establishing clear directions to nursing staff for continuity of care Service Oriented: Creating a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect Providing genuine and compassionate nursing care towards incarcerated clients Making sound decisions by applying medical and treatment analysis and nursing experience Relaying essential medical information efficiently to nursing staff for client's continuity of care Work collaboratively with other CHS staff and processes, including OC Sheriff personnel Adaptability and Safety Focus: Working effectively in a changing and stressful environment, and making adjustments as necessary Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards Being aware of any environmental hazards while working inside the facility Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24-hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on Comprehensive Care Nurse Practitioner II minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions click here. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified candidates will be placed on the eligible list. Note: The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE PRACTITIONER II Specialty in Medical Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 16 ) shall receive an additional seventy $0.70 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 15) Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Comprehensive Care Nurse Practitioner II - Medical Service s vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. THE AGENCY The OC Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education, and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY Under direction of the Adult CHS Administrative Nurse Practitioner and Medical Director, the Comprehensive Care Nurse Practitioner II - Medical Services general duties are as follows: Provide chronic and urgent care to patients (including suture, incision and drainage, and toenail removal) Provide case management for chronic diseases Provide Medicated Assisted Treatment to Substance Use Disorder patients Collaborate closely with the following: Onsite physicians to assess and manage difficult cases Onsite RNs to ensure appropriate levels of care delivery Mental Health providers to ensure appropriate treatment of complex patients Order and perform diagnostic tests required by Agency policy and patient needsPerform complete physical examinations, analyze data, and determine diagnosisWeekend coverage may be requiredOther work as assigned The Comprehensive Care Nurse Practitioner II - Medical Services incumbents are required to pass a comprehensive background investigation prior to offer and acceptance of employment. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Providing Medicated Assisted Treatment to Substance Use Disorder patients Providing the full spectrum of health care services to include health promotion, disease prevention, health protection and disease management, including urgent care services Using advanced health assessment skills to differentiate between normal and abnormal findings Prescribing medications within scope of practice Directing and establishing clear directions to nursing staff for continuity of care Service Oriented: Creating a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect Providing genuine and compassionate nursing care towards incarcerated clients Making sound decisions by applying medical and treatment analysis and nursing experience Relaying essential medical information efficiently to nursing staff for client's continuity of care Work collaboratively with other CHS staff and processes, including OC Sheriff personnel Adaptability and Safety Focus: Working effectively in a changing and stressful environment, and making adjustments as necessary Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards Being aware of any environmental hazards while working inside the facility Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24-hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on Comprehensive Care Nurse Practitioner II minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions click here. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified candidates will be placed on the eligible list. Note: The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CIVIL ENGINEER PLEASE NOTE THIS RECRUITMENT HAS BEEN UPDATED AND WILL CLOSE ON APRIL 1, 2021 AT 11:59 PM (PST) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Civil Engineer vacancies within OC Waste & Recycling and/or other County of Orange agencies. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. This recruitment will establish an open eligible list and will be used to fill immediate and future Civil Engineer positions. Qualified applicants are encouraged to apply immediately. ALL APPLICANTS WHO APPLY BY FEBRUARY 23, 2024 AT 11:59PM PST WILL BE CONSIDERED IN THE FIRST ROUND OF CONSIDERATIONS. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC WASTE & RECYCLING OC Waste & Recycling (OCWR) provides waste management services, protects the environment, and promotes recycling in order to ensure a safe and healthy community for current and future generations. OCWR operates three active regional landfills, four household hazardous waste collection centers, monitors 21 closed landfills, and administers municipal solid waste collection, recycling and planning for County unincorporated areas. OCWR is a nationally renowned waste management department and is committed to its exceptional record of regulatory compliance and excellence. THE OPPORTUNITY OC Waste & Recycling has opportunities for Civil Engineers at the landfills to perform a variety of field and office professional civil engineering work. The job duties include, but are not limited to: Providing engineering technical support for the Region Preparing and reviewing construction plans and specifications Resolving landfill compliance issues Preparing technical and regulatory reports, and correspondences Preparing preliminary cost estimates Coordinating with OCWR Operations staff on various maintenance tasks Overseeing operation and maintenance of environmental control systems Interpreting environmental data and providing recommendations Reviewing and commenting on the proposed legislation and regulations Communicating with regulators and stakeholders Securing landfill operating permits Administering various public works and service contracts Giving presentations to a variety of audiences DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The most successful candidates will be motivated, self-starting individuals with attention to detail, and extensive experience in civil engineering. A degree in Civil Engineering or a related field is desirable but not required. These positions work independently and as part of a larger team with County or with private sector staff and engineers. In addition to the minimum qualifications, the ideal candidates will demonstrate the experience and core competencies as described below. Technical Expertise Perform project management duties which include monitoring and controlling project scope, cost, schedule and risks Experience with CAD drafting programs utilizing MicroStation, AutoCAD, Civil 3D, and BlueBeam Knowledge of design plan format, organization and content Knowledge in infrastructure planning, design, construction or maintenance activities Knowledge of land development improvement plans Knowledge and experience in reading and preparing construction plans Knowledge and experience in reading topographic maps and generating grading plans Knowledge in federal and state regulatory framework and policies, and in the California Environmental Quality Act (CEQA) Knowledge and experience relative to Composting practices, operations, and equipment Strong working knowledge of landfill design, operations, and environmental control systems Problem Solving and Analytical Skills Knowledge and experience in identifying and solving problems, acting decisively, and showing good judgment Isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues Involve others as appropriate and gather information from a variety of sources Find a balance between studying the problem and solving it Listen carefully and communicate concern through tone of voice and by taking action to solve problems in a timely manner Analyze all aspects of financial and operational performance and prepare recommendations to management for use in making critical financial decisions Readily commit to action and make decisions that reflect sound judgment and analysis Notify and/or involve others prior to making decisions Communication Skills Effectively communicate orally and in writing in both formal and informal settings Communicate technical and complex information in a clear, easy to understand manner Recognize the essential value of continuous information exchange and the competitive advantage it brings Actively seek information from a variety of sources and disseminate it in a variety of ways Accept responsibility for ensuring that stakeholders have the current and accurate information needed for success Write clearly and concisely, composing informative and convincing memos, emails, letter, reports, and other documents Able to use the written language to convey both substance and intent with accuracy Provide the highest quality service to all customers Leadership Skills Identify with the role of leader, enjoy position of responsibility, and the exercise of authority Understand that management is a distinct vocation, and choose to be in a leadership position to guide, and direct others Demonstrate the ability to work well with peers, direct reports, and supervisors EDUCATION AND EXPERIENCE Two (2) years of civil engineering experience that demonstrate possession of the knowledge, skills, and abilities listed above. A Master's Degree in Civil Engineering may be substituted for one year of the required experience. LICENSE REQUIREMENT Possession of a valid California Driver License (Class C or higher) may be required for some assignments. Possession of a valid Certificate of Registration as a Civil Engineer issued by the California Department of Consumer Affairs Board for Professional Engineers, Land Surveyors, and Geologists. MINIMUM QUALIFICATIONS Please click on the following link to view the complete classification description and minimum qualification requirements for Civil Engineer. PHYSICAL AND MENTAL REQUIREMENTS Remain in sitting positions for extended periods; repetitive use of hands to operate computer keyboard, printer, and copier. Occasional walking, standing, pushing, pulling, bending, squatting, and kneeling. Twisting and continuous upward and downward movement of the neck; bending and twisting at the waist, reaching above and below shoulder level, and lifting and carrying of files weighing up to 20 pounds. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed. ENVIROMENTAL AND WORKING CONDITIONS Work is performed in an office environment in close proximity to co-workers and involves sedentary to moderate activities. Requires frequent decision making, concentration, and occasional public contact. Work and/or walk on various types of surfaces including slippery, uneven or unpaved surfaces and rough terrain. Occasional exposure to weather conditions, adverse dust and odor conditions. May include exposure to loud noises, heavy equipment and solid waste. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Appraisal Panel (AAP) | Application Review (Refer/Non-Refer) Applications will be evaluated for the required qualifications and rated using pre-established criteria. Candidates should make sure that their applications are complete and that all supplemental questions are answered in detail. Only the highest scoring candidates will be referred to the next step in the recruitment process. Structured Oral Interview (SOI) | (Weighted 100%): Applicants will be invited to a remote Structured Oral Interview. Applicants will be interviewed and rated on their oral interview responses by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job, as well as communication skills. Only the most successful applicants will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com," "ocgov.com," and "ocwr.ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific questions pertaining to this recruitment, please contact the recruiter, Krystal Gracianoat: (714) 834-2270 or krystal.graciano@ocwr.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION CIVIL ENGINEER PLEASE NOTE THIS RECRUITMENT HAS BEEN UPDATED AND WILL CLOSE ON APRIL 1, 2021 AT 11:59 PM (PST) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Civil Engineer vacancies within OC Waste & Recycling and/or other County of Orange agencies. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. This recruitment will establish an open eligible list and will be used to fill immediate and future Civil Engineer positions. Qualified applicants are encouraged to apply immediately. ALL APPLICANTS WHO APPLY BY FEBRUARY 23, 2024 AT 11:59PM PST WILL BE CONSIDERED IN THE FIRST ROUND OF CONSIDERATIONS. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC WASTE & RECYCLING OC Waste & Recycling (OCWR) provides waste management services, protects the environment, and promotes recycling in order to ensure a safe and healthy community for current and future generations. OCWR operates three active regional landfills, four household hazardous waste collection centers, monitors 21 closed landfills, and administers municipal solid waste collection, recycling and planning for County unincorporated areas. OCWR is a nationally renowned waste management department and is committed to its exceptional record of regulatory compliance and excellence. THE OPPORTUNITY OC Waste & Recycling has opportunities for Civil Engineers at the landfills to perform a variety of field and office professional civil engineering work. The job duties include, but are not limited to: Providing engineering technical support for the Region Preparing and reviewing construction plans and specifications Resolving landfill compliance issues Preparing technical and regulatory reports, and correspondences Preparing preliminary cost estimates Coordinating with OCWR Operations staff on various maintenance tasks Overseeing operation and maintenance of environmental control systems Interpreting environmental data and providing recommendations Reviewing and commenting on the proposed legislation and regulations Communicating with regulators and stakeholders Securing landfill operating permits Administering various public works and service contracts Giving presentations to a variety of audiences DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The most successful candidates will be motivated, self-starting individuals with attention to detail, and extensive experience in civil engineering. A degree in Civil Engineering or a related field is desirable but not required. These positions work independently and as part of a larger team with County or with private sector staff and engineers. In addition to the minimum qualifications, the ideal candidates will demonstrate the experience and core competencies as described below. Technical Expertise Perform project management duties which include monitoring and controlling project scope, cost, schedule and risks Experience with CAD drafting programs utilizing MicroStation, AutoCAD, Civil 3D, and BlueBeam Knowledge of design plan format, organization and content Knowledge in infrastructure planning, design, construction or maintenance activities Knowledge of land development improvement plans Knowledge and experience in reading and preparing construction plans Knowledge and experience in reading topographic maps and generating grading plans Knowledge in federal and state regulatory framework and policies, and in the California Environmental Quality Act (CEQA) Knowledge and experience relative to Composting practices, operations, and equipment Strong working knowledge of landfill design, operations, and environmental control systems Problem Solving and Analytical Skills Knowledge and experience in identifying and solving problems, acting decisively, and showing good judgment Isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues Involve others as appropriate and gather information from a variety of sources Find a balance between studying the problem and solving it Listen carefully and communicate concern through tone of voice and by taking action to solve problems in a timely manner Analyze all aspects of financial and operational performance and prepare recommendations to management for use in making critical financial decisions Readily commit to action and make decisions that reflect sound judgment and analysis Notify and/or involve others prior to making decisions Communication Skills Effectively communicate orally and in writing in both formal and informal settings Communicate technical and complex information in a clear, easy to understand manner Recognize the essential value of continuous information exchange and the competitive advantage it brings Actively seek information from a variety of sources and disseminate it in a variety of ways Accept responsibility for ensuring that stakeholders have the current and accurate information needed for success Write clearly and concisely, composing informative and convincing memos, emails, letter, reports, and other documents Able to use the written language to convey both substance and intent with accuracy Provide the highest quality service to all customers Leadership Skills Identify with the role of leader, enjoy position of responsibility, and the exercise of authority Understand that management is a distinct vocation, and choose to be in a leadership position to guide, and direct others Demonstrate the ability to work well with peers, direct reports, and supervisors EDUCATION AND EXPERIENCE Two (2) years of civil engineering experience that demonstrate possession of the knowledge, skills, and abilities listed above. A Master's Degree in Civil Engineering may be substituted for one year of the required experience. LICENSE REQUIREMENT Possession of a valid California Driver License (Class C or higher) may be required for some assignments. Possession of a valid Certificate of Registration as a Civil Engineer issued by the California Department of Consumer Affairs Board for Professional Engineers, Land Surveyors, and Geologists. MINIMUM QUALIFICATIONS Please click on the following link to view the complete classification description and minimum qualification requirements for Civil Engineer. PHYSICAL AND MENTAL REQUIREMENTS Remain in sitting positions for extended periods; repetitive use of hands to operate computer keyboard, printer, and copier. Occasional walking, standing, pushing, pulling, bending, squatting, and kneeling. Twisting and continuous upward and downward movement of the neck; bending and twisting at the waist, reaching above and below shoulder level, and lifting and carrying of files weighing up to 20 pounds. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed. ENVIROMENTAL AND WORKING CONDITIONS Work is performed in an office environment in close proximity to co-workers and involves sedentary to moderate activities. Requires frequent decision making, concentration, and occasional public contact. Work and/or walk on various types of surfaces including slippery, uneven or unpaved surfaces and rough terrain. Occasional exposure to weather conditions, adverse dust and odor conditions. May include exposure to loud noises, heavy equipment and solid waste. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Appraisal Panel (AAP) | Application Review (Refer/Non-Refer) Applications will be evaluated for the required qualifications and rated using pre-established criteria. Candidates should make sure that their applications are complete and that all supplemental questions are answered in detail. Only the highest scoring candidates will be referred to the next step in the recruitment process. Structured Oral Interview (SOI) | (Weighted 100%): Applicants will be invited to a remote Structured Oral Interview. Applicants will be interviewed and rated on their oral interview responses by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job, as well as communication skills. Only the most successful applicants will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com," "ocgov.com," and "ocwr.ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific questions pertaining to this recruitment, please contact the recruiter, Krystal Gracianoat: (714) 834-2270 or krystal.graciano@ocwr.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County Sanitation District, CA
Orange, California, United States
Description This is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS until filled. This position may close at any time without notice. What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Plant Operator . Under direction, the Senior Plant Operator: Oversees and participates in the more complex and difficult work. Is responsible for operating, monitoring, and maintaining plant equipment including engines, motors, boilers, compressors, and pumps to control unit processes. Ensures waste treatment plant operates within regulatory guidelines. Performs adjustments and repairs to plant equipment; collects samples for laboratory testing. Performs minor maintenance such as flushing sludge lines to digesters, adding oil, and cleaning drains. Provides technical direction and assistance to plant operators and operators in training in the operation of wastewater treatment process equipment. Assists with training of staff. Acts as shift supervisor in the absence of the Operations Supervisor. Process control for specific areas of the plant. Assists the maintenance division in preparing equipment for maintenance department work. Effectively communicates in person, over the telephone, and in writing. Qualifications & Requirements The successful candidate will possess: High school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field. Three (3) years of increasingly experience in wastewater treatment plant operations. Possession of a valid Grade III California Wastewater Treatment Plant Operator's Certificate. Possession of a valid California class C driver's license. Desired Qualifications: Knowledge of wastewater treatment principles, methods, chemicals, tools, equipment, and regulatory requirements. Ability to communicate effectively with staff and other departments, both orally and in writing. Computer proficiency. Recruitment & Selection Process Vacancies: 6 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Open Until Filled Reapplication window of 180 days will apply . E-mail is the primary mode of communication. No further action beyond application is needed. Supplemental Information Physical Demands Mobility to work the plant; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to read printed materials, recording devices, and related monitors and to inspect and operate equipment; color vision to read gauges and identify appurtenances. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and operate tools and equipment. Environmental Elements Field work with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave credits; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a high school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field? Yes No 03 If you answered "yes" to the question above, list the job-related technical training or education you have completed, the name of the institution that provided it, and the date of completion (e.g., seminars, conferences, college course work, certificate programs, etc.). If you answered "no", type N/A. 04 Do you have a minimum of three (3) years of increasingly experience in wastewater treatment plant operations? Yes No 05 If you answered "yes" to the previous question, briefly describe your experience in wastewater treatment plant operations. If you answered "no", type N/A. 06 Are you currently in possession of a valid Grade III (or higher) California Wastewater Treatment Plant Operator's Certificate? Yes No 07 If you answered "Yes" to the previous question, indicate the highest level California Wastewater Treatment Plant Operator's Certificate you have obtained. If you answered "No", specify so by selecting the appropriate response. Grade III California Wastewater Treatment Plant Operator's Certificate Grade IV California Wastewater Treatment Plant Operator's Certificate Grade V California Wastewater Treatment Plant Operator's Certificate No, I do not current possess a Grade III or higher California Wastewater Treatment Plant Operator's Certificate 08 Have you ever been responsible for providing guidance and/or training to staff on plant operations and equipment? Yes No 09 If you answered "yes" to the previous question, please describe your guidance and/or training responsibilities. If you answered "no", type N/A. 10 Are you able and willing to commit to a work schedule that may require weekend shifts, and working overtime and holidays? Yes No 11 Physical demands of this job will require sufficient mobility to perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Are you able to perform these essential job functions with or without reasonable accommodation? Yes No 12 Do you possess a valid California class C Driver's License? Yes No 13 I understand that, this is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS and only those moving forward will be e-mailed next steps. There is a reapplication window of 180 days, and this position may close at any time without notice. E-mail will be the primary mode of communication. Once your application is submitted, no further action is needed until emailed. Click on the radio button below to acknowledge your understanding of the process as outlined. Yes, I understand. 14 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description This is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS until filled. This position may close at any time without notice. What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Plant Operator . Under direction, the Senior Plant Operator: Oversees and participates in the more complex and difficult work. Is responsible for operating, monitoring, and maintaining plant equipment including engines, motors, boilers, compressors, and pumps to control unit processes. Ensures waste treatment plant operates within regulatory guidelines. Performs adjustments and repairs to plant equipment; collects samples for laboratory testing. Performs minor maintenance such as flushing sludge lines to digesters, adding oil, and cleaning drains. Provides technical direction and assistance to plant operators and operators in training in the operation of wastewater treatment process equipment. Assists with training of staff. Acts as shift supervisor in the absence of the Operations Supervisor. Process control for specific areas of the plant. Assists the maintenance division in preparing equipment for maintenance department work. Effectively communicates in person, over the telephone, and in writing. Qualifications & Requirements The successful candidate will possess: High school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field. Three (3) years of increasingly experience in wastewater treatment plant operations. Possession of a valid Grade III California Wastewater Treatment Plant Operator's Certificate. Possession of a valid California class C driver's license. Desired Qualifications: Knowledge of wastewater treatment principles, methods, chemicals, tools, equipment, and regulatory requirements. Ability to communicate effectively with staff and other departments, both orally and in writing. Computer proficiency. Recruitment & Selection Process Vacancies: 6 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Open Until Filled Reapplication window of 180 days will apply . E-mail is the primary mode of communication. No further action beyond application is needed. Supplemental Information Physical Demands Mobility to work the plant; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to read printed materials, recording devices, and related monitors and to inspect and operate equipment; color vision to read gauges and identify appurtenances. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and operate tools and equipment. Environmental Elements Field work with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave credits; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a high school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field? Yes No 03 If you answered "yes" to the question above, list the job-related technical training or education you have completed, the name of the institution that provided it, and the date of completion (e.g., seminars, conferences, college course work, certificate programs, etc.). If you answered "no", type N/A. 04 Do you have a minimum of three (3) years of increasingly experience in wastewater treatment plant operations? Yes No 05 If you answered "yes" to the previous question, briefly describe your experience in wastewater treatment plant operations. If you answered "no", type N/A. 06 Are you currently in possession of a valid Grade III (or higher) California Wastewater Treatment Plant Operator's Certificate? Yes No 07 If you answered "Yes" to the previous question, indicate the highest level California Wastewater Treatment Plant Operator's Certificate you have obtained. If you answered "No", specify so by selecting the appropriate response. Grade III California Wastewater Treatment Plant Operator's Certificate Grade IV California Wastewater Treatment Plant Operator's Certificate Grade V California Wastewater Treatment Plant Operator's Certificate No, I do not current possess a Grade III or higher California Wastewater Treatment Plant Operator's Certificate 08 Have you ever been responsible for providing guidance and/or training to staff on plant operations and equipment? Yes No 09 If you answered "yes" to the previous question, please describe your guidance and/or training responsibilities. If you answered "no", type N/A. 10 Are you able and willing to commit to a work schedule that may require weekend shifts, and working overtime and holidays? Yes No 11 Physical demands of this job will require sufficient mobility to perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Are you able to perform these essential job functions with or without reasonable accommodation? Yes No 12 Do you possess a valid California class C Driver's License? Yes No 13 I understand that, this is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS and only those moving forward will be e-mailed next steps. There is a reapplication window of 180 days, and this position may close at any time without notice. E-mail will be the primary mode of communication. Once your application is submitted, no further action is needed until emailed. Click on the radio button below to acknowledge your understanding of the process as outlined. Yes, I understand. 14 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: Continuous
Orange County Sanitation District, CA
Orange, California, United States
Description This is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS until filled. This position may close at any time without notice. What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of an Electrical Technician II. Under general supervision, the Electrical Technician II maintains, repairs, and installs electrical equipment up to 12K volts; performs predictive, preventive, and corrective maintenance on assigned equipment; assists contractors as necessary; and performs duties as assigned. Electrical work may be performed on controls, motors, transformers, variable frequency drives, batteries and generators. Specifically, isolating power, locating and troubleshooting problems and making necessary repairs; restoring power and checking equipment for proper operation; performing complex electrical circuit installation for additions or modifications; pulling wire and wiring in circuit as shown on blueprints; testing systems for proper installation; maintaining and repairing equipment at pump stations and plant facilities such as motors, vent fans, sump pumps, lighting systems, switchgears and uninterrupted power supply systems. This individual will also be responsible for recording data in OC San's Computerized Maintenance Management System (Maximo), regarding equipment including voltage and amp readings, and date and type of work performed. Other duties include responding to inquiries and resolving complaints in a courteous, efficient, and timely manner; estimating time, materials, and equipment required for jobs; contacting other departments involved in the maintenance or repair of equipment; driving OC San vehicles; and performing related duties as required. Qualifications & Requirements Requirements 1. High school diploma or G.E.D., supplemented by specialized training or coursework such as relevant trade school in electrical technology or a related field. 2. Three (3) years of increasingly responsible experience maintaining, repairing, and installing electrical equipment. 3. Valid California Class C Driver's License. Recruitment & Selection Process Vacancies: 5 (an eligible list may be established for future vacancies) Apply online at: https://www.ocsan.gov/jobs www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Open Until Filled Reapplication window of 180 days will apply . E-mail is the primary mode of communication. No further action beyond application is needed. Hiring Salary Range: $48.47 - $53.45/ Hour (Starting salary will be within this range based on qualifications) Supplemental Information Physical Demands Mobility to work in and around wastewater treatment plants, pump/lift stations, and related utility systems and facilities; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform moderate to heavy physical work; to lift, carry, push, and pull materials and objects averaging a weight of 51 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Possible entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to inspect and operate equipment. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to operate and repair tools and equipment. Environmental Elements Employees work in and around facilities with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Standby and Call Back: Employees in this classification may be required to participate in standby duty and are subject to call back, which may include nights, weekends and 24-hour emergency call out with little or no notice. Any employee designated to serve on standby, or report to an emergency, and refuses to do such, shall be subject to disciplinary action up to and including termination. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave credits; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. Yes, I understand. 02 Do you possess a high school diploma or G.E.D., supplemented by specialized training or coursework such as relevant trade school in electrical technology or a related field? Yes No 03 If you answered "Yes" to the previous question, please describe your specialized training or coursework such as relevant trade school in electrical technology or a related field. If you answered "No" to the previous question, please type "N/A". 04 Do you have three (3) years of increasingly responsible experience maintaining, repairing and installing electrical equipment? Yes No 05 If you answered "Yes" to the previous question, please describe your increasingly responsible experience maintaining, repairing and installing electrical equipment, including voltage levels. If you answered "No" to the previous question, please type "N/A". 06 Describe your experience operating, repairing, and maintaining electric equipment at 480 volt. If you have no experience, type "N/A". 07 Describe your experience operating, repairing, and maintaining electric equipment at 4.2kv or 12kv. If you have no experience, type "N/A". 08 Describe your knowledge of basic preventative maintenance techniques as it applies to electric distribution centers and electrical diagnostic tools. If you have no knowledge on this topic, type "N/A". 09 Describe your experience reading single line diagrams, blueprints, wiring schematics, P&ID's, or engineering specifications. If you have no experience, type "N/A". 10 Describe your experience with variable frequency drives (VFDs) and programmable logic control systems (PLCs). If you have no experience, type "N/A". 11 Describe your experience troubleshooting electrical systems, specifying the voltage levels you've worked with. If you have no experience, type "N/A". 12 Describe your level of experience with computer systems and software applications relative to this position and include the types of computers systems and applications you have experience with. If you have no experience, type "N/A". 13 Do you possess, or have the ability to obtain, a valid California Class C Driver's License by time of appointment? Yes No 14 I understand that, this is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS and only those moving forward will be e-mailed next steps. There is a reapplication window of 180 days, and this position may close at any time without notice. E-mail will be the primary mode of communication. Once your application is submitted, no further action is needed until emailed. Click on the radio button below to acknowledge your understanding of the process as outlined. Yes, I understand. 15 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description This is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS until filled. This position may close at any time without notice. What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of an Electrical Technician II. Under general supervision, the Electrical Technician II maintains, repairs, and installs electrical equipment up to 12K volts; performs predictive, preventive, and corrective maintenance on assigned equipment; assists contractors as necessary; and performs duties as assigned. Electrical work may be performed on controls, motors, transformers, variable frequency drives, batteries and generators. Specifically, isolating power, locating and troubleshooting problems and making necessary repairs; restoring power and checking equipment for proper operation; performing complex electrical circuit installation for additions or modifications; pulling wire and wiring in circuit as shown on blueprints; testing systems for proper installation; maintaining and repairing equipment at pump stations and plant facilities such as motors, vent fans, sump pumps, lighting systems, switchgears and uninterrupted power supply systems. This individual will also be responsible for recording data in OC San's Computerized Maintenance Management System (Maximo), regarding equipment including voltage and amp readings, and date and type of work performed. Other duties include responding to inquiries and resolving complaints in a courteous, efficient, and timely manner; estimating time, materials, and equipment required for jobs; contacting other departments involved in the maintenance or repair of equipment; driving OC San vehicles; and performing related duties as required. Qualifications & Requirements Requirements 1. High school diploma or G.E.D., supplemented by specialized training or coursework such as relevant trade school in electrical technology or a related field. 2. Three (3) years of increasingly responsible experience maintaining, repairing, and installing electrical equipment. 3. Valid California Class C Driver's License. Recruitment & Selection Process Vacancies: 5 (an eligible list may be established for future vacancies) Apply online at: https://www.ocsan.gov/jobs www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Open Until Filled Reapplication window of 180 days will apply . E-mail is the primary mode of communication. No further action beyond application is needed. Hiring Salary Range: $48.47 - $53.45/ Hour (Starting salary will be within this range based on qualifications) Supplemental Information Physical Demands Mobility to work in and around wastewater treatment plants, pump/lift stations, and related utility systems and facilities; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform moderate to heavy physical work; to lift, carry, push, and pull materials and objects averaging a weight of 51 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Possible entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to inspect and operate equipment. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to operate and repair tools and equipment. Environmental Elements Employees work in and around facilities with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Standby and Call Back: Employees in this classification may be required to participate in standby duty and are subject to call back, which may include nights, weekends and 24-hour emergency call out with little or no notice. Any employee designated to serve on standby, or report to an emergency, and refuses to do such, shall be subject to disciplinary action up to and including termination. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave credits; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. Yes, I understand. 02 Do you possess a high school diploma or G.E.D., supplemented by specialized training or coursework such as relevant trade school in electrical technology or a related field? Yes No 03 If you answered "Yes" to the previous question, please describe your specialized training or coursework such as relevant trade school in electrical technology or a related field. If you answered "No" to the previous question, please type "N/A". 04 Do you have three (3) years of increasingly responsible experience maintaining, repairing and installing electrical equipment? Yes No 05 If you answered "Yes" to the previous question, please describe your increasingly responsible experience maintaining, repairing and installing electrical equipment, including voltage levels. If you answered "No" to the previous question, please type "N/A". 06 Describe your experience operating, repairing, and maintaining electric equipment at 480 volt. If you have no experience, type "N/A". 07 Describe your experience operating, repairing, and maintaining electric equipment at 4.2kv or 12kv. If you have no experience, type "N/A". 08 Describe your knowledge of basic preventative maintenance techniques as it applies to electric distribution centers and electrical diagnostic tools. If you have no knowledge on this topic, type "N/A". 09 Describe your experience reading single line diagrams, blueprints, wiring schematics, P&ID's, or engineering specifications. If you have no experience, type "N/A". 10 Describe your experience with variable frequency drives (VFDs) and programmable logic control systems (PLCs). If you have no experience, type "N/A". 11 Describe your experience troubleshooting electrical systems, specifying the voltage levels you've worked with. If you have no experience, type "N/A". 12 Describe your level of experience with computer systems and software applications relative to this position and include the types of computers systems and applications you have experience with. If you have no experience, type "N/A". 13 Do you possess, or have the ability to obtain, a valid California Class C Driver's License by time of appointment? Yes No 14 I understand that, this is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS and only those moving forward will be e-mailed next steps. There is a reapplication window of 180 days, and this position may close at any time without notice. E-mail will be the primary mode of communication. Once your application is submitted, no further action is needed until emailed. Click on the radio button below to acknowledge your understanding of the process as outlined. Yes, I understand. 15 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: Continuous
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, March 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4553 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5023a705fb71aa4f966f17a685d09fdc
Mar 08, 2024
Full Time
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, March 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4553 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5023a705fb71aa4f966f17a685d09fdc
Customer Service Representative (Bilingual Required) Job Description Department(s): Customer Service Reports to: Supervisor Customer Service FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 6 months of experience in a call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 6 months of Medi-Cal/Medicaid or health services experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4556 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0daca2de3ebd5743941ee48f0e57a9b5
Mar 08, 2024
Full Time
Customer Service Representative (Bilingual Required) Job Description Department(s): Customer Service Reports to: Supervisor Customer Service FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 6 months of experience in a call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 6 months of Medi-Cal/Medicaid or health services experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4556 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0daca2de3ebd5743941ee48f0e57a9b5
Program Manager, Sr. (Provider Operation) Job Description Department(s): Provider Data Management Services Reports to: Director II FLSA status: Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, March 18, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the guidance and leadership of the Director of Provider Data Management Services, the Program Manager Sr (Provider Operation) will lead the program development and continuous operation within the Provider Data Management Services department, including the Network Adequacy, provider life cycle operations and regulatory programs impacting the department. The incumbent will be responsible for the end to end of development, implementation and monitoring of their assigned program. The incumbent will develop project work plans, research, organize, and synthesize critical data and information to support strategic decision-making. The incumbent will also be responsible for preparing presentations, briefing documents and data reports and presenting findings to management. The incumbent will facilitate meetings, workgroups and committees to communicate updates within the organization and issue resolution. The incumbent will be expected to work independently. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Formulates and proposes recommendations and options to address new requirements and organization needs with moderate guidance. Ensures assigned programs meet regulatory requirements and operational needs, works with internal departments and external stakeholders to complete deliverables and meet program Key Performance Indicators. Participates in compliance and operational meetings and attends external info sessions to stay informed. Leads the planning, implementation and management of various initiatives and activities in collaboration with management and other CalOptima Health departments. Executes compliance and policy requirements as mandated, works within the department to ensure timely and accurate implementation. Owns assigned program, serves as subject matter expert and conducts ongoing review and analysis to ensure compliance, efficiency and overall success. Supports vendor management activities and works with vendors and leadership to ensure continuous alignment with business needs and strategies. Tracks and monitors the impact and success of programs. Produces documentation, summaries, impact analysis and reports for department operations, audits and responses to regulators. Coordinates workgroup and committee meetings as needed. Presents regular and organized program updates to all staff levels and regulators. Stays current on the local, state and federal health care environment to identify public policy and market trends that may impact CalOptima Health's provider programs and/or mission. Completes other projects or duties as assigned. Experience & Education: Bachelor's degree required. 5 years of experience in program development, including using data-driven decision making in program planning and implementation required. 2 years of experience working with policies/regulatory requirements (i.e. impact analysis, report submission, requirements documentation, etc.) required. 1 year of experience working with data analytics/reporting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Project Management certificate. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Experience working with vendors/vendor management. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4555 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-29200d6a98785d4998fc9574aace5fac
Mar 08, 2024
Full Time
Program Manager, Sr. (Provider Operation) Job Description Department(s): Provider Data Management Services Reports to: Director II FLSA status: Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, March 18, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the guidance and leadership of the Director of Provider Data Management Services, the Program Manager Sr (Provider Operation) will lead the program development and continuous operation within the Provider Data Management Services department, including the Network Adequacy, provider life cycle operations and regulatory programs impacting the department. The incumbent will be responsible for the end to end of development, implementation and monitoring of their assigned program. The incumbent will develop project work plans, research, organize, and synthesize critical data and information to support strategic decision-making. The incumbent will also be responsible for preparing presentations, briefing documents and data reports and presenting findings to management. The incumbent will facilitate meetings, workgroups and committees to communicate updates within the organization and issue resolution. The incumbent will be expected to work independently. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Formulates and proposes recommendations and options to address new requirements and organization needs with moderate guidance. Ensures assigned programs meet regulatory requirements and operational needs, works with internal departments and external stakeholders to complete deliverables and meet program Key Performance Indicators. Participates in compliance and operational meetings and attends external info sessions to stay informed. Leads the planning, implementation and management of various initiatives and activities in collaboration with management and other CalOptima Health departments. Executes compliance and policy requirements as mandated, works within the department to ensure timely and accurate implementation. Owns assigned program, serves as subject matter expert and conducts ongoing review and analysis to ensure compliance, efficiency and overall success. Supports vendor management activities and works with vendors and leadership to ensure continuous alignment with business needs and strategies. Tracks and monitors the impact and success of programs. Produces documentation, summaries, impact analysis and reports for department operations, audits and responses to regulators. Coordinates workgroup and committee meetings as needed. Presents regular and organized program updates to all staff levels and regulators. Stays current on the local, state and federal health care environment to identify public policy and market trends that may impact CalOptima Health's provider programs and/or mission. Completes other projects or duties as assigned. Experience & Education: Bachelor's degree required. 5 years of experience in program development, including using data-driven decision making in program planning and implementation required. 2 years of experience working with policies/regulatory requirements (i.e. impact analysis, report submission, requirements documentation, etc.) required. 1 year of experience working with data analytics/reporting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Project Management certificate. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Experience working with vendors/vendor management. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4555 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-29200d6a98785d4998fc9574aace5fac
Program Manager (Quality Improvement) Job Description Department(s): Quality Improvement Reports to: Director II FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, December 11, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's Health Plan and Health Equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the State of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Work directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA Consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure annual QI program, workplan and evaluation is monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation Meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee Meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in a Health Care or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4457 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0eb1f22ec0118a4689f8f80a770ed9b3
Mar 08, 2024
Full Time
Program Manager (Quality Improvement) Job Description Department(s): Quality Improvement Reports to: Director II FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, December 11, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's Health Plan and Health Equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the State of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Work directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA Consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure annual QI program, workplan and evaluation is monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation Meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee Meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in a Health Care or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4457 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0eb1f22ec0118a4689f8f80a770ed9b3
Medical Authorization Assistant (LTC) Job Description Department(s): Long Term Care (LTC) Reports to: Manager Long Term Support Services FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, December 18, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Authorization Assistant will provide office and case management support services by serving as a contact between members, physicians, nursing home facilities, community-based organizations, providers and CalOptima Health staff. The incumbent will complete initial intake of information, assist with authorization functions and gather information. The incumbent will perform under the direction of the licensed Medical Case Managers, Social Workers, Program Mangers and department managers. The incumbent will perform medical administrative and/or routine tasks specific to the assigned program and may also perform office support functions. The incumbent will provide effective and efficient communication with the utmost courtesy in every interaction with our CalOptima Health members, employees and other customers. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Receives cases via mail, fax, phone or electronically and enters data for new case information into the medical management systems. Conducts individual interviews with CalOptima Health members and/or providers to obtain intake information and gather data. Works with the Medical Case Manager to authorize requested services according to department guidelines and verifies eligibility through the state systems. Contacts the health networks and/or CalOptima Health's Customer Service department regarding health network enrollments, changes in address and primary care provider. Assists in gathering medical records, obtaining appropriate coding for diagnosis and procedures and follows up on phone calls. Documents all contacts and case information in the appropriate medical management system using the standard charting format. Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed. Generates monthly and other required reports from the databases as requested by the Medical Case Manager and/or health networks. Sends letters to providers and members. Answers calls and provides customer service to providers and members, provides care coordination and refers the callers to the correct department. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience in a health care or managed care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Certified Medical Assistant (CMA) certification. Experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity. Previous medical billing or coding experience. Utilization management experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4465 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2a95d2052f5c664587deda91b35af312
Mar 08, 2024
Full Time
Medical Authorization Assistant (LTC) Job Description Department(s): Long Term Care (LTC) Reports to: Manager Long Term Support Services FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, December 18, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Authorization Assistant will provide office and case management support services by serving as a contact between members, physicians, nursing home facilities, community-based organizations, providers and CalOptima Health staff. The incumbent will complete initial intake of information, assist with authorization functions and gather information. The incumbent will perform under the direction of the licensed Medical Case Managers, Social Workers, Program Mangers and department managers. The incumbent will perform medical administrative and/or routine tasks specific to the assigned program and may also perform office support functions. The incumbent will provide effective and efficient communication with the utmost courtesy in every interaction with our CalOptima Health members, employees and other customers. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Receives cases via mail, fax, phone or electronically and enters data for new case information into the medical management systems. Conducts individual interviews with CalOptima Health members and/or providers to obtain intake information and gather data. Works with the Medical Case Manager to authorize requested services according to department guidelines and verifies eligibility through the state systems. Contacts the health networks and/or CalOptima Health's Customer Service department regarding health network enrollments, changes in address and primary care provider. Assists in gathering medical records, obtaining appropriate coding for diagnosis and procedures and follows up on phone calls. Documents all contacts and case information in the appropriate medical management system using the standard charting format. Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed. Generates monthly and other required reports from the databases as requested by the Medical Case Manager and/or health networks. Sends letters to providers and members. Answers calls and provides customer service to providers and members, provides care coordination and refers the callers to the correct department. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience in a health care or managed care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Certified Medical Assistant (CMA) certification. Experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity. Previous medical billing or coding experience. Utilization management experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4465 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2a95d2052f5c664587deda91b35af312
Program Specialist (BHI) Job Description Department(s): Behavioral Health Integration Reports to: Manager Behavioral Health FLSA status: Non-Exempt Salary Grade: E - $48,000 - $72,292 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist (Behavioral Health) will support various projects and initiatives, as well as assist in the coordination of key strategies to effectively enhance the delivery of behavioral health (BH) services. Primary responsibilities include, but are not limited to, participating in and supporting BH workgroups, activities and projects focused on implementing targeted quality initiatives designed to improve access to care, awareness and understanding of BH services. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS) and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner. Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (ex., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed. Creates, develops and edits member and provider communication pieces. Prepares and provides coverage for health fairs, continuing education events, material requests and educational sessions. Attends and supports cross-functional quality improvement work teams responsible for the identification, implementation and evaluation of BH quality improvement projects, activities and reports. Conducts comprehensive research on BH topics, interventions and best practices. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in public health, health policy, health care, public policy administration or related field required. 2 years of experience in a managed care organization required; preferably in behavioral health, quality, population health and/or health equity. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time required. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4552 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8f4137bf44c1ac429f2ec81cfec34f79
Mar 08, 2024
Full Time
Program Specialist (BHI) Job Description Department(s): Behavioral Health Integration Reports to: Manager Behavioral Health FLSA status: Non-Exempt Salary Grade: E - $48,000 - $72,292 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist (Behavioral Health) will support various projects and initiatives, as well as assist in the coordination of key strategies to effectively enhance the delivery of behavioral health (BH) services. Primary responsibilities include, but are not limited to, participating in and supporting BH workgroups, activities and projects focused on implementing targeted quality initiatives designed to improve access to care, awareness and understanding of BH services. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS) and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner. Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (ex., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed. Creates, develops and edits member and provider communication pieces. Prepares and provides coverage for health fairs, continuing education events, material requests and educational sessions. Attends and supports cross-functional quality improvement work teams responsible for the identification, implementation and evaluation of BH quality improvement projects, activities and reports. Conducts comprehensive research on BH topics, interventions and best practices. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in public health, health policy, health care, public policy administration or related field required. 2 years of experience in a managed care organization required; preferably in behavioral health, quality, population health and/or health equity. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time required. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4552 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8f4137bf44c1ac429f2ec81cfec34f79
Registered Dietitian (PACE) Job Description Department(s): Program for All-Inclusive Care for the Elderly (PACE) Reports to: Supervisor Dietary Services (PACE) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $117,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Registered Dietitian will be responsible for providing nutrition care, education and food services to CalOptima Health's PACE participants. The incumbent will evaluate the participant's nutritional status, develop and implement nutritional care plans, assess nutrient requirements and recommend nutritional prescriptions. The incumbent will be responsible for assessing the participant's nutritional care, communicating nutritional data and providing information to the primary care staff and other interdisciplinary team members. Position Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collects participant data and completes required forms with responses according to department and industry standards, identifies participant's overt nutritional problems/needs, including proper intake and diet texture and sets reasonable priorities. Identifies problems requiring further referral and/or follow-up, assesses participants' responses and satisfaction with nutrition services. Develops a plan of care based on the nutritional therapeutic process and Academy of Nutrition and Dietetics (AND) standards, which incorporates the plans of other disciplines and continuing care needs, including the participant/family in developing or revising the nutrition plan of care and makes referrals to interdisciplinary support services. Completes initial/annual and periodic assessments prior to the scheduled team meetings, communicates participant changes to team members and coordinates care with Registered Dietitians at outside dialysis centers and skilled nursing facilities as required for continuity of care. Provides in-services and group education classes to participants, families/caregivers, residential care facilities, PACE staff and contractors regarding nutritional requirements and special dietary regimens as prescribed by the physician or Registered Dietitian. Documents all nutrition interventions and recommendations accurately and within departmental time requirements into participant's charts. Reviews daily diet list as assigned and assists in meal service delivery to participants attending day health center. Monitors and records participant's nutritional intake as planned and recommends variation to nutritional plan with appropriate rationale. Monitors participant's weight and notes significant changes to recommend dietary changes as appropriate. Reviews diet orders in charts to ensure appropriateness and updates the supervisor with any changes. Recognizes department problems and takes responsibility for documentation, demonstrates active participation in Quality Initiative processes and proactively reports any deficiencies or issues with food service vendor(s), other contracted vendors or environmental health issues to the supervisor. Stays current with knowledge and expertise regarding industry standards in nutrition. Participates as an active member of the interdisciplinary team, attends staff meetings and takes part in participant care planning as assigned. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in nutrition from an American Dietetic Association (ADA) accredited institution required. Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) certification by the Commission on Dietetic Registration required. 2 years of work experience as a Registered Dietitian required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Preferred Qualifications: Certified Diabetes Educator (CDE) status. 1 year of experience working with the frail or elderly population. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demand Infrequent 0-9% Occasional 10-33% Frequent 34-65% Continuous 66% + of day Description of physical demand Move/Transport/ Position X Assists/supports participants from a seated to standing position for up to 75 lb. & for ambulation for up to 100 feet at a time. Assists with food service (i.e., pushing cart loaded with 25 lb. of food product). Position/Install/ Remove X Reaches for tools in kitchen/work area that are above shoulder level &/or picks up items lower than knee level. Moves/Traverses X Moves throughout the PACE Center to meet with participants & staff. Positions Self X Positions self at participant-level to communicate or at various levels to inspect kitchen appliances. Operates/Uses/ Prepares/ Inspects X Uses a computer & other essential office equipment. Detects/Determines/ Identifies/Recognizes/ Observes/Inspects/ Assesses X Assesses status of kitchen & food preparation/service. Assesses nutritional intake of participants. Communication X Communicates with participants, families & staff about nutrition. Must be able to exchange accurate information regarding participant care. Work Environment: Employee must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE members' care. The work setting is in an Adult Day Health Center and primary care clinic environment with moderate noise levels and controlled office temperatures. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4551 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dfc06aa863ea894ea191c686bfc33ee9
Mar 08, 2024
Full Time
Registered Dietitian (PACE) Job Description Department(s): Program for All-Inclusive Care for the Elderly (PACE) Reports to: Supervisor Dietary Services (PACE) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $117,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Registered Dietitian will be responsible for providing nutrition care, education and food services to CalOptima Health's PACE participants. The incumbent will evaluate the participant's nutritional status, develop and implement nutritional care plans, assess nutrient requirements and recommend nutritional prescriptions. The incumbent will be responsible for assessing the participant's nutritional care, communicating nutritional data and providing information to the primary care staff and other interdisciplinary team members. Position Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collects participant data and completes required forms with responses according to department and industry standards, identifies participant's overt nutritional problems/needs, including proper intake and diet texture and sets reasonable priorities. Identifies problems requiring further referral and/or follow-up, assesses participants' responses and satisfaction with nutrition services. Develops a plan of care based on the nutritional therapeutic process and Academy of Nutrition and Dietetics (AND) standards, which incorporates the plans of other disciplines and continuing care needs, including the participant/family in developing or revising the nutrition plan of care and makes referrals to interdisciplinary support services. Completes initial/annual and periodic assessments prior to the scheduled team meetings, communicates participant changes to team members and coordinates care with Registered Dietitians at outside dialysis centers and skilled nursing facilities as required for continuity of care. Provides in-services and group education classes to participants, families/caregivers, residential care facilities, PACE staff and contractors regarding nutritional requirements and special dietary regimens as prescribed by the physician or Registered Dietitian. Documents all nutrition interventions and recommendations accurately and within departmental time requirements into participant's charts. Reviews daily diet list as assigned and assists in meal service delivery to participants attending day health center. Monitors and records participant's nutritional intake as planned and recommends variation to nutritional plan with appropriate rationale. Monitors participant's weight and notes significant changes to recommend dietary changes as appropriate. Reviews diet orders in charts to ensure appropriateness and updates the supervisor with any changes. Recognizes department problems and takes responsibility for documentation, demonstrates active participation in Quality Initiative processes and proactively reports any deficiencies or issues with food service vendor(s), other contracted vendors or environmental health issues to the supervisor. Stays current with knowledge and expertise regarding industry standards in nutrition. Participates as an active member of the interdisciplinary team, attends staff meetings and takes part in participant care planning as assigned. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in nutrition from an American Dietetic Association (ADA) accredited institution required. Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) certification by the Commission on Dietetic Registration required. 2 years of work experience as a Registered Dietitian required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Preferred Qualifications: Certified Diabetes Educator (CDE) status. 1 year of experience working with the frail or elderly population. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demand Infrequent 0-9% Occasional 10-33% Frequent 34-65% Continuous 66% + of day Description of physical demand Move/Transport/ Position X Assists/supports participants from a seated to standing position for up to 75 lb. & for ambulation for up to 100 feet at a time. Assists with food service (i.e., pushing cart loaded with 25 lb. of food product). Position/Install/ Remove X Reaches for tools in kitchen/work area that are above shoulder level &/or picks up items lower than knee level. Moves/Traverses X Moves throughout the PACE Center to meet with participants & staff. Positions Self X Positions self at participant-level to communicate or at various levels to inspect kitchen appliances. Operates/Uses/ Prepares/ Inspects X Uses a computer & other essential office equipment. Detects/Determines/ Identifies/Recognizes/ Observes/Inspects/ Assesses X Assesses status of kitchen & food preparation/service. Assesses nutritional intake of participants. Communication X Communicates with participants, families & staff about nutrition. Must be able to exchange accurate information regarding participant care. Work Environment: Employee must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE members' care. The work setting is in an Adult Day Health Center and primary care clinic environment with moderate noise levels and controlled office temperatures. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4551 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dfc06aa863ea894ea191c686bfc33ee9
Medical Case Manager (LTSS) Job Description Department(s): Long Term Care Reports to: Supervisor, Long Term Support Services FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , February 29, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LTSS) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. Completes other projects and duties as assigned. Experience & Education: Associate degree in nursing (ADN) required. Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may need to move about the organization. Employee is required to participate in provider workshops, CME events and conferences. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Employee must have means of transportation for offsite travel to nursing facilities approximately 95% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site locations are equivalent to a typical physician's office, hospital, or other ancillary provider. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4544 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bf96b920096d6349b56d14901c0245fb
Mar 08, 2024
Full Time
Medical Case Manager (LTSS) Job Description Department(s): Long Term Care Reports to: Supervisor, Long Term Support Services FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , February 29, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LTSS) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. Completes other projects and duties as assigned. Experience & Education: Associate degree in nursing (ADN) required. Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may need to move about the organization. Employee is required to participate in provider workshops, CME events and conferences. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Employee must have means of transportation for offsite travel to nursing facilities approximately 95% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site locations are equivalent to a typical physician's office, hospital, or other ancillary provider. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4544 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bf96b920096d6349b56d14901c0245fb
Personal Care Coordinator (Bright Steps) Bilingual Job Description Department(s): Population Health Management Reports to: Manager Population Health Management FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , February 29, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Personal Care Coordinator (Bright Steps) will coordinate activities aligned with the Certified Perinatal Services Program (CPSP) and support CalOptima Health moms with trimester specific, postpartum assessments and infant assessments. The incumbent will ensure communication of the member's assessment and care plan with the member and the health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for all levels of care. The incumbent will work closely with the health care team to ensure member access to timely services and coordination of care. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides outreach to members to coordinate completion of trimester specific assessments, including postpartum following CPSP protocols. Conducts telephonic assessments. Collaborates with the health care team to ensure timely communication of member's clinical information. Maintains documentation of member's case, care plan and communication with the health care team within CalOptima Health's medical management system and ensures appropriate documentation of all interventions. Identifies the need for referrals and coordinates with community resources or behavioral health services as needed. Facilitates warm transfers in accordance with the member's needs when appropriate and notifies member's care team of key event triggers. Guides members in understanding and accessing the benefits they are entitled to under Medi-Cal. Maintains compliance with established departmental productivity guidelines. Provides productivity metrics reports to supervisor as needed. Works with CalOptima Health staff from other departments to expedite the resolution of member concerns. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 1 year of experience working with maternal and child health programs required. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Certification from California Board of Medical Assistant or American Registry of Medical Assistants. 2 years of experience working with maternal and infant health programs Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4545 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-09771a0885eeda4a98220eb20a9d3cc5
Mar 08, 2024
Full Time
Personal Care Coordinator (Bright Steps) Bilingual Job Description Department(s): Population Health Management Reports to: Manager Population Health Management FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , February 29, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Personal Care Coordinator (Bright Steps) will coordinate activities aligned with the Certified Perinatal Services Program (CPSP) and support CalOptima Health moms with trimester specific, postpartum assessments and infant assessments. The incumbent will ensure communication of the member's assessment and care plan with the member and the health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for all levels of care. The incumbent will work closely with the health care team to ensure member access to timely services and coordination of care. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides outreach to members to coordinate completion of trimester specific assessments, including postpartum following CPSP protocols. Conducts telephonic assessments. Collaborates with the health care team to ensure timely communication of member's clinical information. Maintains documentation of member's case, care plan and communication with the health care team within CalOptima Health's medical management system and ensures appropriate documentation of all interventions. Identifies the need for referrals and coordinates with community resources or behavioral health services as needed. Facilitates warm transfers in accordance with the member's needs when appropriate and notifies member's care team of key event triggers. Guides members in understanding and accessing the benefits they are entitled to under Medi-Cal. Maintains compliance with established departmental productivity guidelines. Provides productivity metrics reports to supervisor as needed. Works with CalOptima Health staff from other departments to expedite the resolution of member concerns. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 1 year of experience working with maternal and child health programs required. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Certification from California Board of Medical Assistant or American Registry of Medical Assistants. 2 years of experience working with maternal and infant health programs Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4545 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-09771a0885eeda4a98220eb20a9d3cc5
Member Liaison Specialist (Bilingual, Customer Service) Job Description Department(s): Member Liaison Program Reports to: Supervisor, Member Liaison Program FLSA status: Non-Exempt Salary Grade: D - $21.15 - $32.51 ($44,000 - $67,628) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, March 05, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of 21 who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Must be able to focus and function in a high pace, moderate noise level work environment. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. . Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4547 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-53ffdd17646a1547bdd359b106fa95e7
Mar 08, 2024
Full Time
Member Liaison Specialist (Bilingual, Customer Service) Job Description Department(s): Member Liaison Program Reports to: Supervisor, Member Liaison Program FLSA status: Non-Exempt Salary Grade: D - $21.15 - $32.51 ($44,000 - $67,628) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, March 05, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of 21 who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Must be able to focus and function in a high pace, moderate noise level work environment. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. . Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4547 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-53ffdd17646a1547bdd359b106fa95e7
Manager, Utilization Management (UM Oversight & Clinical Administration) Job Description Department(s): Utilization Management (Delegate Monitoring) Reports to: Director, Utilization Management FLSA status: Exempt Salary Grade: P - $117,000 - $192,390 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , March 5, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Manager, Utilization Management (UM Oversight & Clinical Administration) will provide direct management and coordination activities for Utilization Management (UM) program compliance and delegated health network oversight, to ensure that service and compliance standards are met, and operations are consistent with all regulatory requirements, accreditation standards and CalOptima Health's policies and procedures. The incumbent will be responsible for staying updated on regulatory requirements from All Plan Letters (APLs), CCS Number Letters (NLs) and regulatory changes for the management of and to ensure adherence to CalOptima Health's internal UM department and external health network's UM operations. The incumbent will work closely with key internal and external stakeholders relevant to the UM (outpatient and inpatient) program and delivery of care across CalOptima Health. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages the day-to-day activities of the Clinical Administrative and Oversight team in UM to ensure compliance with regulatory requirements, accreditation standards and CalOptima Health's policies. Interviews, onboards, trains, manages, motivates, supports and evaluates staff. Develops clinical and documentation tools for education and oversight of the UM Operational team and sets performance standards for the Clinical Administrative and Oversight team. Establishes and maintains priorities and strategic approach to meet internal and external deadlines for regulatory and programmatic procedures to support UM team compliance. Collaborates with the Medical Director and Director of UM to ensure appropriate monitoring of the internal UM team and delegated health network performance and proactively educates the internal UM department and Health Network teams as new requirements and regulatory changes emerge. Researches and informs health network delegates and CalOptima Health's internal UM teams of any regulatory or programmatic changes in requirements. Participates in workgroups that address both clinical and non-clinical internal activities in which CalOptima Health must demonstrate improvement to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Care Services (DHCS), California Managed Risk Medical Insurance Board (MRMIB), Department of Managed Health Care (DMHC) and any other applicable entity. Facilitates improvement teams as assigned by the director and/or senior staff. Participates and attends CalOptima Health's Delegation Oversight Committee (DOC) meetings and Internal Audit meetings. Presents monitoring findings at the Utilization Management Committee (UMC) and other committees as requested. Ensures all reviews for medical appropriateness use the established criteria to determine the medical necessity of the request. Demonstrates support of CalOptima Health's goals and priorities with attention to managing department monitoring activities that are cost-effective in terms of resources, materials and time. Leads the annual review and revision of CalOptima Health's policies and procedures and UM department desktop procedures as required by benefit plan changes guidance from CMS and DHCS and department process improvement workflow updates. Assists the Director of Utilization Management in all areas of the department, as requested, to ensure department and organizational goals are met. Completes other projects and duties as assigned. Experience & Education: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the state of California is required. 5 years in the health care industry required 5 years of varied clinical experience (e.g., acute care, home care) required. 3 years of supervisory/management experience in utilization management activities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Bachelor's degree in health care administration or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers for typing on the computer and using the mouse. Employee must be able to communicate, particularly for regular phone use, in meetings, and face-to-face interaction. This position is required to work to project timelines, and at times may deal with significant time pressures. Work Environment: Typical office environment with minimal noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4548 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3f28c313a237944ea9c85ba3c82ca07d
Mar 08, 2024
Full Time
Manager, Utilization Management (UM Oversight & Clinical Administration) Job Description Department(s): Utilization Management (Delegate Monitoring) Reports to: Director, Utilization Management FLSA status: Exempt Salary Grade: P - $117,000 - $192,390 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , March 5, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Manager, Utilization Management (UM Oversight & Clinical Administration) will provide direct management and coordination activities for Utilization Management (UM) program compliance and delegated health network oversight, to ensure that service and compliance standards are met, and operations are consistent with all regulatory requirements, accreditation standards and CalOptima Health's policies and procedures. The incumbent will be responsible for staying updated on regulatory requirements from All Plan Letters (APLs), CCS Number Letters (NLs) and regulatory changes for the management of and to ensure adherence to CalOptima Health's internal UM department and external health network's UM operations. The incumbent will work closely with key internal and external stakeholders relevant to the UM (outpatient and inpatient) program and delivery of care across CalOptima Health. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages the day-to-day activities of the Clinical Administrative and Oversight team in UM to ensure compliance with regulatory requirements, accreditation standards and CalOptima Health's policies. Interviews, onboards, trains, manages, motivates, supports and evaluates staff. Develops clinical and documentation tools for education and oversight of the UM Operational team and sets performance standards for the Clinical Administrative and Oversight team. Establishes and maintains priorities and strategic approach to meet internal and external deadlines for regulatory and programmatic procedures to support UM team compliance. Collaborates with the Medical Director and Director of UM to ensure appropriate monitoring of the internal UM team and delegated health network performance and proactively educates the internal UM department and Health Network teams as new requirements and regulatory changes emerge. Researches and informs health network delegates and CalOptima Health's internal UM teams of any regulatory or programmatic changes in requirements. Participates in workgroups that address both clinical and non-clinical internal activities in which CalOptima Health must demonstrate improvement to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Care Services (DHCS), California Managed Risk Medical Insurance Board (MRMIB), Department of Managed Health Care (DMHC) and any other applicable entity. Facilitates improvement teams as assigned by the director and/or senior staff. Participates and attends CalOptima Health's Delegation Oversight Committee (DOC) meetings and Internal Audit meetings. Presents monitoring findings at the Utilization Management Committee (UMC) and other committees as requested. Ensures all reviews for medical appropriateness use the established criteria to determine the medical necessity of the request. Demonstrates support of CalOptima Health's goals and priorities with attention to managing department monitoring activities that are cost-effective in terms of resources, materials and time. Leads the annual review and revision of CalOptima Health's policies and procedures and UM department desktop procedures as required by benefit plan changes guidance from CMS and DHCS and department process improvement workflow updates. Assists the Director of Utilization Management in all areas of the department, as requested, to ensure department and organizational goals are met. Completes other projects and duties as assigned. Experience & Education: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the state of California is required. 5 years in the health care industry required 5 years of varied clinical experience (e.g., acute care, home care) required. 3 years of supervisory/management experience in utilization management activities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Bachelor's degree in health care administration or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers for typing on the computer and using the mouse. Employee must be able to communicate, particularly for regular phone use, in meetings, and face-to-face interaction. This position is required to work to project timelines, and at times may deal with significant time pressures. Work Environment: Typical office environment with minimal noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4548 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3f28c313a237944ea9c85ba3c82ca07d
Medical Authorization Assistant (Prior Authorization) Job Description Department(s): Utilization Management (Prior Authorization) Reports to: Supervisor Utilization Management FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 22, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Authorization Assistant (Prior Authorization) will provide office and referral management services and serve as a contact between members, physicians, providers and CalOptima Health staff. The incumbent will process initial intake of information, assist with authorization functions and gather information. The incumbent will be responsible for reviewing and processing requests for authorization and notification of medical services from health professionals, clinical facilities and ancillary providers. The incumbent monitor tasks related to CalOptima Health's prior authorization and referral process. Additionally, the incumbent will be responsible for applying CalOptima Health's medical criteria and policies/procedures to authorization or referral requests from medical professionals, clinical facilities and ancillary providers. The incumbent will directly interact with provider callers, acting as a resource for their needs. The incumbent will operate under the direction of the licensed nurse. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Receives referral requests via fax, phone or electronically and enters new service request information into the authorization system. Collects additional information from CalOptima Health members and providers to complete referral information. Authorizes requested services according to CalOptima Health's authorization guidelines, performing data entry into the authorization system and verifying eligibility. Contacts the health networks and CalOptima Health Customer Service regarding health network enrollments. Assists the Medical Case Managers in gathering medical records, obtains appropriate coding for diagnosis and procedures and follows up on phone calls as directed by the authorization nurse. Documents all contacts and case information in the system using the standard charting format. Performs data entry into the appropriate databases for monitoring, tracking and trending of events and other relevant databases as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience in a health care or managed care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Prior Authorization and Utilization Management process experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4540 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-decd5e67ba024a44abee262b40dbc74c
Mar 08, 2024
Full Time
Medical Authorization Assistant (Prior Authorization) Job Description Department(s): Utilization Management (Prior Authorization) Reports to: Supervisor Utilization Management FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 22, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Authorization Assistant (Prior Authorization) will provide office and referral management services and serve as a contact between members, physicians, providers and CalOptima Health staff. The incumbent will process initial intake of information, assist with authorization functions and gather information. The incumbent will be responsible for reviewing and processing requests for authorization and notification of medical services from health professionals, clinical facilities and ancillary providers. The incumbent monitor tasks related to CalOptima Health's prior authorization and referral process. Additionally, the incumbent will be responsible for applying CalOptima Health's medical criteria and policies/procedures to authorization or referral requests from medical professionals, clinical facilities and ancillary providers. The incumbent will directly interact with provider callers, acting as a resource for their needs. The incumbent will operate under the direction of the licensed nurse. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Receives referral requests via fax, phone or electronically and enters new service request information into the authorization system. Collects additional information from CalOptima Health members and providers to complete referral information. Authorizes requested services according to CalOptima Health's authorization guidelines, performing data entry into the authorization system and verifying eligibility. Contacts the health networks and CalOptima Health Customer Service regarding health network enrollments. Assists the Medical Case Managers in gathering medical records, obtains appropriate coding for diagnosis and procedures and follows up on phone calls as directed by the authorization nurse. Documents all contacts and case information in the system using the standard charting format. Performs data entry into the appropriate databases for monitoring, tracking and trending of events and other relevant databases as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience in a health care or managed care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Prior Authorization and Utilization Management process experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4540 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-decd5e67ba024a44abee262b40dbc74c
Program/Policy Analyst (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Manager III FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 27, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program/Policy Analyst (Government Affairs) will be responsible for identifying, monitoring and analyzing state and federal legislation and recommending appropriate actions to advance CalOptima Health's legislative, regulatory and budgetary agenda. The incumbent will interact with CalOptima Health's staff and leadership to assess potential policy impacts. The incumbent will help ensure that CalOptima Health's strategic goals and objectives are communicated to legislative offices and that CalOptima Health's strong reputation is upheld. The incumbent serves on projects and other assignments in the Government Affairs department relating to policy initiatives and priorities. The incumbent will be responsible for coordinating and communicating advocacy opportunities, policy positions, meetings and events related to CalOptima Health's industry associations. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Tracks, analyzes and reports on key bills and budget developments throughout the federal and state legislative sessions, including maintaining a legislative tracking matrix and drafting legislative memos. Compiles programmatic and policy updates and briefs for internal and external communication to CalOptima Health's Board of Directors, executives and elected officials. Supports Government Affairs leadership in crafting and executing CalOptima Health's legislative and regulatory agenda. Interacts with and assists in managing CalOptima Health's relationships with health care industry associations. Recognizes the top challenges facing the organization, providers, members and the community. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Political Science, Public Policy, Health Administration or related field required. 2 years of work experience in legislative analysis in public policy, public administration, health care or managed care policy required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4440 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e716bf9c5181294193ecf07edae94d20
Mar 08, 2024
Full Time
Program/Policy Analyst (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Manager III FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 27, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program/Policy Analyst (Government Affairs) will be responsible for identifying, monitoring and analyzing state and federal legislation and recommending appropriate actions to advance CalOptima Health's legislative, regulatory and budgetary agenda. The incumbent will interact with CalOptima Health's staff and leadership to assess potential policy impacts. The incumbent will help ensure that CalOptima Health's strategic goals and objectives are communicated to legislative offices and that CalOptima Health's strong reputation is upheld. The incumbent serves on projects and other assignments in the Government Affairs department relating to policy initiatives and priorities. The incumbent will be responsible for coordinating and communicating advocacy opportunities, policy positions, meetings and events related to CalOptima Health's industry associations. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Tracks, analyzes and reports on key bills and budget developments throughout the federal and state legislative sessions, including maintaining a legislative tracking matrix and drafting legislative memos. Compiles programmatic and policy updates and briefs for internal and external communication to CalOptima Health's Board of Directors, executives and elected officials. Supports Government Affairs leadership in crafting and executing CalOptima Health's legislative and regulatory agenda. Interacts with and assists in managing CalOptima Health's relationships with health care industry associations. Recognizes the top challenges facing the organization, providers, members and the community. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Political Science, Public Policy, Health Administration or related field required. 2 years of work experience in legislative analysis in public policy, public administration, health care or managed care policy required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4440 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e716bf9c5181294193ecf07edae94d20
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Population Health Management - Strategic Initiatives Reports to: Manager, Population Health Management - Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
Mar 08, 2024
Full Time
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Population Health Management - Strategic Initiatives Reports to: Manager, Population Health Management - Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
Supervisor, Behavioral Health (Call Center/Clinical) Job Description Department(s): Behavioral Health Integration Reports to: Sr Manager II FLSA status: Non-Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , February 29, 2023 at 11:59 PM . Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Behavioral Health (Call Center/Clinical) will be responsible for the daily operations within the CalOptima Health Behavioral Health (BH) Call Center and Clinical teams and will work under the direction of the Senior Manager II. The incumbent will ensure Medi-Cal and Medicare members receive appropriate BH services, including BH Clinical screenings, securing BH appointments for members, following up with members before and after appointments, providing member information, referring to community resources, assisting members in navigating the mental health system of care and Behavioral Health Case Management. The incumbent will be accountable for establishing and achieving quality and productivity standards for the teams and for ensuring compliance with department policies and procedures. Additionally, the incumbent will coordinate and support CalOptima Health's participation with external stakeholders in different activities, including health networks and community partners. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Oversees the process, management and reporting of the team's activities. Provides supervision and clinical consultation to the team. Supports licensed Clinicians as needed by helping to complete telephone BH assessment and triage for members with BH needs. Assists escalated callers as needed. Works with BH leadership to develop, implement and refine regular reporting metrics to measure productivity and process outcomes. Implements process improvements as identified and approved by BH leadership. Works cross functionally to review and revise policies and procedures to ensure National Committee for Quality Assurance (NCQA), Department of Managed Health Care (DMHC), Centers for Medicare & Medicaid Services (CMS) and Department Health Care Services (DHCS) regulatory compliance. Assists with developing, documenting and updating regulatory and departmental compliance desktop policies and procedures. Builds, maintains and enhances relationships with the County of Orange, providers, health networks, community-based organizations and other key stakeholders. Maintains knowledge of current regulatory requirements and industry trends. Completes other projects and duties as assigned. Experience & Education: Master's degree in Social Work, Clinical Psychology, Marriage and Family Therapy or related field of study required. Current unrestricted California License required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD). 4 years of BH clinical experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Certified Case Manager (CCM). 2 years call center experience. 2 years BH case management experience. 1 year of supervisory experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Experience in managed care environment, with specific experience in managing the BH benefit for members covered by Medicare, Medi-Cal and/or Drug Medi-Cal. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes. Employee must occasionally move health education materials, boxes, and supplies, as well as transport materials in and out of offices for health fairs and community classes and events. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4543 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-81a442709f4ef248bd04742de5d12a03
Mar 08, 2024
Full Time
Supervisor, Behavioral Health (Call Center/Clinical) Job Description Department(s): Behavioral Health Integration Reports to: Sr Manager II FLSA status: Non-Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , February 29, 2023 at 11:59 PM . Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Behavioral Health (Call Center/Clinical) will be responsible for the daily operations within the CalOptima Health Behavioral Health (BH) Call Center and Clinical teams and will work under the direction of the Senior Manager II. The incumbent will ensure Medi-Cal and Medicare members receive appropriate BH services, including BH Clinical screenings, securing BH appointments for members, following up with members before and after appointments, providing member information, referring to community resources, assisting members in navigating the mental health system of care and Behavioral Health Case Management. The incumbent will be accountable for establishing and achieving quality and productivity standards for the teams and for ensuring compliance with department policies and procedures. Additionally, the incumbent will coordinate and support CalOptima Health's participation with external stakeholders in different activities, including health networks and community partners. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Oversees the process, management and reporting of the team's activities. Provides supervision and clinical consultation to the team. Supports licensed Clinicians as needed by helping to complete telephone BH assessment and triage for members with BH needs. Assists escalated callers as needed. Works with BH leadership to develop, implement and refine regular reporting metrics to measure productivity and process outcomes. Implements process improvements as identified and approved by BH leadership. Works cross functionally to review and revise policies and procedures to ensure National Committee for Quality Assurance (NCQA), Department of Managed Health Care (DMHC), Centers for Medicare & Medicaid Services (CMS) and Department Health Care Services (DHCS) regulatory compliance. Assists with developing, documenting and updating regulatory and departmental compliance desktop policies and procedures. Builds, maintains and enhances relationships with the County of Orange, providers, health networks, community-based organizations and other key stakeholders. Maintains knowledge of current regulatory requirements and industry trends. Completes other projects and duties as assigned. Experience & Education: Master's degree in Social Work, Clinical Psychology, Marriage and Family Therapy or related field of study required. Current unrestricted California License required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD). 4 years of BH clinical experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Certified Case Manager (CCM). 2 years call center experience. 2 years BH case management experience. 1 year of supervisory experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Experience in managed care environment, with specific experience in managing the BH benefit for members covered by Medicare, Medi-Cal and/or Drug Medi-Cal. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes. Employee must occasionally move health education materials, boxes, and supplies, as well as transport materials in and out of offices for health fairs and community classes and events. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4543 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-81a442709f4ef248bd04742de5d12a03
Program Manager (Real Estate Projects and Grant Management) Job Description Department(s): Facilities Reports to: Director I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 20, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (Real Estate Projects and Grant Management) will be responsible for supporting and providing oversight of CalOptima Health's real estate projects throughout the project lifecycle. The incumbent will monitor, track and report on all housing and building projects that are partially or fully funded by CalOptima Health through incentives or grants. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Participates in CalOptima Health's real estate project management, including proposal review, site visit and other real estate related activities. Ensures that the quality and timeline of CalOptima Health's real estate projects meet organizational needs. Coordinates with project managers to ensure housing and building projects are completed with minimal disruption due to issues or risks and pursuant to agreed-upon timelines. Serves as a subject matter expert and provides oversight and support to ensure effective communication, development and implementation of housing and building projects in a cross-functional capacity. Oversees all housing and building projects that are partially or fully funded by either incentives or grants in accordance with CalOptima Health contracts or grant agreements. These duties include, but are not limited to, site visits, status updates and return on investment (ROI) review. Develops summary reports for review by management and the board of directors as requested. Manages multiple major housing and building projects simultaneously. Manages relationships with all stakeholders and ensures collaboration on projects. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in property management, real estate, business real estate or a related field required. 3 years in real estate asset management or property/facilities management with increasing levels of responsibility required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Active California Real Estate Salesperson license. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4537 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b31fa230b15cc949bf7f26e9514b51ac
Mar 08, 2024
Full Time
Program Manager (Real Estate Projects and Grant Management) Job Description Department(s): Facilities Reports to: Director I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 20, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (Real Estate Projects and Grant Management) will be responsible for supporting and providing oversight of CalOptima Health's real estate projects throughout the project lifecycle. The incumbent will monitor, track and report on all housing and building projects that are partially or fully funded by CalOptima Health through incentives or grants. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Participates in CalOptima Health's real estate project management, including proposal review, site visit and other real estate related activities. Ensures that the quality and timeline of CalOptima Health's real estate projects meet organizational needs. Coordinates with project managers to ensure housing and building projects are completed with minimal disruption due to issues or risks and pursuant to agreed-upon timelines. Serves as a subject matter expert and provides oversight and support to ensure effective communication, development and implementation of housing and building projects in a cross-functional capacity. Oversees all housing and building projects that are partially or fully funded by either incentives or grants in accordance with CalOptima Health contracts or grant agreements. These duties include, but are not limited to, site visits, status updates and return on investment (ROI) review. Develops summary reports for review by management and the board of directors as requested. Manages multiple major housing and building projects simultaneously. Manages relationships with all stakeholders and ensures collaboration on projects. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in property management, real estate, business real estate or a related field required. 3 years in real estate asset management or property/facilities management with increasing levels of responsibility required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Active California Real Estate Salesperson license. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4537 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b31fa230b15cc949bf7f26e9514b51ac
Administrative Assistant (Street Medicine) Job Description Department(s): CalAIM Reports to: Director, CalAIM Community Outreach FLSA status: Non-Exempt Salary Grade: D - $44,000 - $67,628 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Administrative Assistant (Street Medicine) will play a crucial role in supporting the effective operation of CalOptima Health's Street Medicine Program by providing administrative and logistical assistance. The incumbent requires a combination of organizational skills, compassion, and the ability to work in a dynamic and often changing environment. The incumbent will work closely with the Director of Street Medicine as well as contracted providers to ensure the smooth functioning of street medicine initiatives. The incumbent will provide key clerical and/or administrative responsibilities with the ability to exercise discretion, use good judgment and maintain confidentiality. Additionally, the incumbent will primarily work in an office setting but may also need to accompany Outreach teams to various locations. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Coordinates calendars and schedules of the department as assigned, including but not limited to scheduling appointments, coordinating travel, meetings and events, evaluating needs and scheduling meeting arrangements. Prepares meeting materials, meeting set-up, minute taking, photocopying, etc. Provides support and assistance for presentations on Street Medicine. Assists in the planning and execution of any media events or general awareness events related to Street Medicine. Collaborates with CalOptima Health Facilities and Information Technology Services department for any Street Medicine program needs. Coordinates and schedules Street Medicine shadowing requests. Actively supports the achievement of CalOptima Health's vision and goals for its Street Medicine Program as defined in the Street Medicine Operations Manual. Provides administrative support for specific and/or ongoing projects, such as generating reports, collecting data, maintaining project tracking logs and updating calendars. Applies general business practices, as well as CalOptima Health policies and procedures to the completion of daily tasks. Prepares memos, documents, reports and forms as needed. Handles incoming and outgoing correspondence per administrative policy. Assists with project tracking, reporting, budgeting and communications with external project stakeholders. Maintains an inventory of supplies, including monitoring needs and ordering. May determine priority of matters of attention for the Director, redirects matters to other staff members or handles matters personally, as appropriate. Coordinates all incoming invoices and expense reports for the department. Maintains confidential and sensitive information and files regarding management projects, policies and personnel while ensuring appropriate follow-up. Answers the Street Medicine referral phone and directs calls to the appropriate Street Medicine provider. Answers telephone calls, meets visitors and answers a variety of questions with tact and diplomacy. Triages calls to appropriate staff for resolution. Coordinates travel arrangements and completes registration for conferences and seminars as needed. Completes other projects and duties as assigned. Experience & Education High School diploma or equivalent required. 2 years of administrative support experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Bachelor's degree in Business Administration or related field. 2 years of experience working with community-based organizations. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift heavy office supply boxes. Employee must be able to talk communicate, particularly for regular phone use. Must be able to tolerate high level of stress and be able to operate under pressure. Occasional travel to off-site locations is required. Work Environment: Must be able to work in cubicle structured area. Must be able to focus and concentrate during times of moderate noise level, due to other employees and departments near area. Office environment with controlled temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4528 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8b1b18e19445a84cab3d2725d80449d5
Mar 08, 2024
Full Time
Administrative Assistant (Street Medicine) Job Description Department(s): CalAIM Reports to: Director, CalAIM Community Outreach FLSA status: Non-Exempt Salary Grade: D - $44,000 - $67,628 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Administrative Assistant (Street Medicine) will play a crucial role in supporting the effective operation of CalOptima Health's Street Medicine Program by providing administrative and logistical assistance. The incumbent requires a combination of organizational skills, compassion, and the ability to work in a dynamic and often changing environment. The incumbent will work closely with the Director of Street Medicine as well as contracted providers to ensure the smooth functioning of street medicine initiatives. The incumbent will provide key clerical and/or administrative responsibilities with the ability to exercise discretion, use good judgment and maintain confidentiality. Additionally, the incumbent will primarily work in an office setting but may also need to accompany Outreach teams to various locations. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Coordinates calendars and schedules of the department as assigned, including but not limited to scheduling appointments, coordinating travel, meetings and events, evaluating needs and scheduling meeting arrangements. Prepares meeting materials, meeting set-up, minute taking, photocopying, etc. Provides support and assistance for presentations on Street Medicine. Assists in the planning and execution of any media events or general awareness events related to Street Medicine. Collaborates with CalOptima Health Facilities and Information Technology Services department for any Street Medicine program needs. Coordinates and schedules Street Medicine shadowing requests. Actively supports the achievement of CalOptima Health's vision and goals for its Street Medicine Program as defined in the Street Medicine Operations Manual. Provides administrative support for specific and/or ongoing projects, such as generating reports, collecting data, maintaining project tracking logs and updating calendars. Applies general business practices, as well as CalOptima Health policies and procedures to the completion of daily tasks. Prepares memos, documents, reports and forms as needed. Handles incoming and outgoing correspondence per administrative policy. Assists with project tracking, reporting, budgeting and communications with external project stakeholders. Maintains an inventory of supplies, including monitoring needs and ordering. May determine priority of matters of attention for the Director, redirects matters to other staff members or handles matters personally, as appropriate. Coordinates all incoming invoices and expense reports for the department. Maintains confidential and sensitive information and files regarding management projects, policies and personnel while ensuring appropriate follow-up. Answers the Street Medicine referral phone and directs calls to the appropriate Street Medicine provider. Answers telephone calls, meets visitors and answers a variety of questions with tact and diplomacy. Triages calls to appropriate staff for resolution. Coordinates travel arrangements and completes registration for conferences and seminars as needed. Completes other projects and duties as assigned. Experience & Education High School diploma or equivalent required. 2 years of administrative support experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Bachelor's degree in Business Administration or related field. 2 years of experience working with community-based organizations. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift heavy office supply boxes. Employee must be able to talk communicate, particularly for regular phone use. Must be able to tolerate high level of stress and be able to operate under pressure. Occasional travel to off-site locations is required. Work Environment: Must be able to work in cubicle structured area. Must be able to focus and concentrate during times of moderate noise level, due to other employees and departments near area. Office environment with controlled temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4528 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8b1b18e19445a84cab3d2725d80449d5
Medical Authorization Assistant (Behavioral Health - Utilization Management) (Full Telework) Job Description Department(s): Behavioral Health Integration (BHI) Reports to: Sr Manager II FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Authorization Assistant (Behavioral Health - Utilization Management) will provide office and referral management for behavioral health services by processing initial intake of information, assisting with authorization functions and gathering information while serving as a contact between physicians, providers and CalOptima Health staff. The incumbent will also participate in telephone and on-line responsibilities, as well as off-line tasks/functions, which includes interfacing with providers and other departments. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews authorization referral requests for completion and/or compliance after being received via fax, phone or electronically. Collects additional information from CalOptima Health and/or providers to complete authorization referral information. Enters authorization referral information into authorization system. Assists the Behavioral Health Medical Case Managers and Care Managers with technical supportive services e.g., gathering medical records, obtaining appropriate coding for diagnosis and following up on phone calls. Assists with mailing provider and member notifications. Documents all contacts and case information in the system using the department's charting format. Completes other projects and duties as assigned. Experience & Education: High school diploma or equivalent required. 2 years of related experience, e.g., working in healthcare, assisting with medical authorization functions and using electronic health records systems is required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to talk and hear, particularly for frequent communication on the telephone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4529 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-787ed6a98a0af542a3c0c5a146d386d3
Mar 08, 2024
Full Time
Medical Authorization Assistant (Behavioral Health - Utilization Management) (Full Telework) Job Description Department(s): Behavioral Health Integration (BHI) Reports to: Sr Manager II FLSA status: Non-Exempt Salary Grade: C - $43,281 - $61,798 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Authorization Assistant (Behavioral Health - Utilization Management) will provide office and referral management for behavioral health services by processing initial intake of information, assisting with authorization functions and gathering information while serving as a contact between physicians, providers and CalOptima Health staff. The incumbent will also participate in telephone and on-line responsibilities, as well as off-line tasks/functions, which includes interfacing with providers and other departments. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews authorization referral requests for completion and/or compliance after being received via fax, phone or electronically. Collects additional information from CalOptima Health and/or providers to complete authorization referral information. Enters authorization referral information into authorization system. Assists the Behavioral Health Medical Case Managers and Care Managers with technical supportive services e.g., gathering medical records, obtaining appropriate coding for diagnosis and following up on phone calls. Assists with mailing provider and member notifications. Documents all contacts and case information in the system using the department's charting format. Completes other projects and duties as assigned. Experience & Education: High school diploma or equivalent required. 2 years of related experience, e.g., working in healthcare, assisting with medical authorization functions and using electronic health records systems is required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to talk and hear, particularly for frequent communication on the telephone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4529 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-787ed6a98a0af542a3c0c5a146d386d3
Medical Case Manager (LVN) (Concurrent Review) Job Description Department(s): Utilization Management (Concurrent Review) Reports to: Supervisor, Utilization Management (Concurrent Review) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Concurrent Review) will be responsible for providing case management intervention on behalf of members with short term, stable and predictable courses of illnesses. The incumbent will be responsible for answering the medical appropriateness, quality and cost effectiveness of proposed hospital/medical/surgical services in accordance with established criteria. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Analyzes requests with the objective of monitoring utilization of services, this includes medical appropriateness and identifying potential high cost, complex cases for out-patient case management intervention. Reviews and evaluates proposed services utilizing medical criteria and/or established policies and procedures. Determines the appropriate action for the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Reviews inpatient setting requests to determine if surgery and/or medical care is appropriate. Identifies diagnosis and determines the need for continuing hospitalizations, monitors the inpatient length of stay as per established guidelines and professional judgment. Initiates contact with patient, family and treating physicians to obtain additional information or to introduce the role of case management as needed. Reviews short-term cases and conducts a thorough and objective assessment of the member's status, including physical, psychosocial and environmental. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Provides cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Assesses members' status and progress, if progress is static or regressive, determines reason and encourages appropriate referrals to out-patient case management or make appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes means of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Collaborates with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents clinical information into the case notes along with the rationale for all decisions in the Guiding Care system. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) to practice in the State of California required. 3 years of Nursing Experience, with 1 year experience in a Managed Care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of Concurrent Review (in-patient) experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4531 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bcf5fa729ea813449f3821b8135499e1
Mar 08, 2024
Full Time
Medical Case Manager (LVN) (Concurrent Review) Job Description Department(s): Utilization Management (Concurrent Review) Reports to: Supervisor, Utilization Management (Concurrent Review) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Concurrent Review) will be responsible for providing case management intervention on behalf of members with short term, stable and predictable courses of illnesses. The incumbent will be responsible for answering the medical appropriateness, quality and cost effectiveness of proposed hospital/medical/surgical services in accordance with established criteria. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Analyzes requests with the objective of monitoring utilization of services, this includes medical appropriateness and identifying potential high cost, complex cases for out-patient case management intervention. Reviews and evaluates proposed services utilizing medical criteria and/or established policies and procedures. Determines the appropriate action for the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Reviews inpatient setting requests to determine if surgery and/or medical care is appropriate. Identifies diagnosis and determines the need for continuing hospitalizations, monitors the inpatient length of stay as per established guidelines and professional judgment. Initiates contact with patient, family and treating physicians to obtain additional information or to introduce the role of case management as needed. Reviews short-term cases and conducts a thorough and objective assessment of the member's status, including physical, psychosocial and environmental. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Provides cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Assesses members' status and progress, if progress is static or regressive, determines reason and encourages appropriate referrals to out-patient case management or make appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes means of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Collaborates with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents clinical information into the case notes along with the rationale for all decisions in the Guiding Care system. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) to practice in the State of California required. 3 years of Nursing Experience, with 1 year experience in a Managed Care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of Concurrent Review (in-patient) experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4531 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bcf5fa729ea813449f3821b8135499e1
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 16, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4535 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-41550b3a07adcd4abfa7fbf2a5541797
Mar 08, 2024
Full Time
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 16, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4535 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-41550b3a07adcd4abfa7fbf2a5541797
Auditor (Claims) Job Description Department(s): Delegation Oversight Reports to: Manager Audit & Oversight (Delegation) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, February 12, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Auditor (Claims) will conduct routine oversight, monitoring and auditing of the Claims function within CalOptima Health, as well as externally delegated functions to ensure compliance with federal, state and accreditation standards. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Informs various departments within CalOptima Health and delegates/vendors of any changes to regulatory requirements. Conducts routine and pre-delegation audits of claims and other functional areas to ensure the delegates/vendors can perform the delegated activities, continue adherence to CalOptima Health's policies and procedures and comply with regulatory requirements. Participates and collaborates in workgroups that address internal activities for which CalOptima Health must demonstrate oversight and adherence to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Services (DHS), Department of Managed Health Care (DMHC) and any other applicable entity. Reports and tracks audit findings, identifies areas of concern and validation of remediation efforts, including identifying potential solutions (immediate and long term) and controls. Provides written and oral summaries of audit analyses as needed. Interprets and applies regulatory guidance, industry standards and audit protocols. Develops, updates and maintains audit tools and protocol templates. Provides technical support for assigned business areas. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Health Care or related field required. 2 years of experience in processing medical claims required. 2 years of experience in a health care audit environment required, preferably in a managed care plan. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Experience working with FACETS. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization, as well as to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes and laptop to and from various locations, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Employee must have means of transportation for offsite travel to health networks/physician medical groups, local meetings and health care delivery organizations 20% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4521 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8569c79d3c32c041be2c73000c8a86b9
Mar 08, 2024
Full Time
Auditor (Claims) Job Description Department(s): Delegation Oversight Reports to: Manager Audit & Oversight (Delegation) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, February 12, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Auditor (Claims) will conduct routine oversight, monitoring and auditing of the Claims function within CalOptima Health, as well as externally delegated functions to ensure compliance with federal, state and accreditation standards. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Informs various departments within CalOptima Health and delegates/vendors of any changes to regulatory requirements. Conducts routine and pre-delegation audits of claims and other functional areas to ensure the delegates/vendors can perform the delegated activities, continue adherence to CalOptima Health's policies and procedures and comply with regulatory requirements. Participates and collaborates in workgroups that address internal activities for which CalOptima Health must demonstrate oversight and adherence to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Services (DHS), Department of Managed Health Care (DMHC) and any other applicable entity. Reports and tracks audit findings, identifies areas of concern and validation of remediation efforts, including identifying potential solutions (immediate and long term) and controls. Provides written and oral summaries of audit analyses as needed. Interprets and applies regulatory guidance, industry standards and audit protocols. Develops, updates and maintains audit tools and protocol templates. Provides technical support for assigned business areas. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Health Care or related field required. 2 years of experience in processing medical claims required. 2 years of experience in a health care audit environment required, preferably in a managed care plan. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Experience working with FACETS. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization, as well as to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes and laptop to and from various locations, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Employee must have means of transportation for offsite travel to health networks/physician medical groups, local meetings and health care delivery organizations 20% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4521 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8569c79d3c32c041be2c73000c8a86b9
Human Resources Business Partner (ER) Job Description Department(s): Human Resources Reports to: Director III FLSA status: Non-Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, November 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position The Human Resources Business Partner (HRBP) will provide varied and complex human resource consultation on Human Resources (HR) and organizational issues through the implementation of strategic initiatives and processes in Employee Relations (ER). The HRBP will serve as a key contributor and liaison on ER matters, including administrative investigations, corrective actions, recommendations for training, relationship/team building, HR process improvement initiatives, HR policy review and development and administration of the performance evaluation and performance improvement processes. The incumbent will work with internal customers to develop tailored solutions and will implement key HR initiatives agency-wide to meet business needs requiring a high degree of professional, organizational, interpersonal knowledge, skill and sensitivity. The incumbent will work independently, may train and advise others and will exercise confidentiality, discretion and judgment within the HR department and with CalOptima Health's stakeholders. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Oversees ER matters, including but not limited to counseling and assisting department management with determining the need for an appropriate implementation of corrective actions, conducting and documenting administrative investigations/actions, triaging complaints, terminations, performance management, allegations of discrimination, harassment, retaliation, workplace violence and other policy violations. Assesses and refines current HR handbook, policies and practices to align with best practices and addresses existing laws and regulations. Implements, interprets, communicates and maintains HR policies, procedures and ER process improvements. Analyzes ER trends, proposes integrated solutions and proactively conveys the items to the Director of HR. Drafts well-written and comprehensive investigative reports that contain factual and objective support for any conclusions and provides accurate and timely briefings regarding the results of the pending and completed investigations, inquiries or other personnel matters. Counsels employees seeking ER advice and when appropriate refers to the Employee Assistance Program (EAP). Develops and maintains partnerships with department leadership by communicating and interpreting ER policies and practices and supporting management decision-making processes in related matters. Manages off-boarding, involuntary termination meetings, including a reduction in force, supports exit interviews, access removal, company equipment/property retrieval, the compliance termination report, termination action forms and exit surveys. Creates and maintains ER data, maintains terminated employee personnel files and ER files according to file retention policy. Compiles and retrieves files for litigation holds or public records requests. Manages the unemployment insurance (UI) claim process, responds to claims and participates in UI hearings. Partners with internal and external legal on the California Civil Rights Department Equal Employment Opportunity Commission (EEOC), U.S. Department of Labor (DOL) and related external complaints and participates in court hearings. Supports the administration of the performance management process; assists leaders with expectations and objective setting, coaching conversations, documentation, 90-day reviews, mid-year reviews, annual performance appraisals, performance evaluation rebuttals and implementation of performance improvement processes. Assists with department reorganizations including analysis of current structure, reviewing the distribution of functions and span of control, developing a reorganization proposal and determining resources to facilitate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Administration, Business Administration, Human Resources Management or related field required. 6 years of progressively responsible human resources experience required, of which 4 years of experience must be in ER required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Public sector ER experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4421 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7bb2978097293943a3f4e426ab3c9b8b
Mar 08, 2024
Full Time
Human Resources Business Partner (ER) Job Description Department(s): Human Resources Reports to: Director III FLSA status: Non-Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, November 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position The Human Resources Business Partner (HRBP) will provide varied and complex human resource consultation on Human Resources (HR) and organizational issues through the implementation of strategic initiatives and processes in Employee Relations (ER). The HRBP will serve as a key contributor and liaison on ER matters, including administrative investigations, corrective actions, recommendations for training, relationship/team building, HR process improvement initiatives, HR policy review and development and administration of the performance evaluation and performance improvement processes. The incumbent will work with internal customers to develop tailored solutions and will implement key HR initiatives agency-wide to meet business needs requiring a high degree of professional, organizational, interpersonal knowledge, skill and sensitivity. The incumbent will work independently, may train and advise others and will exercise confidentiality, discretion and judgment within the HR department and with CalOptima Health's stakeholders. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Oversees ER matters, including but not limited to counseling and assisting department management with determining the need for an appropriate implementation of corrective actions, conducting and documenting administrative investigations/actions, triaging complaints, terminations, performance management, allegations of discrimination, harassment, retaliation, workplace violence and other policy violations. Assesses and refines current HR handbook, policies and practices to align with best practices and addresses existing laws and regulations. Implements, interprets, communicates and maintains HR policies, procedures and ER process improvements. Analyzes ER trends, proposes integrated solutions and proactively conveys the items to the Director of HR. Drafts well-written and comprehensive investigative reports that contain factual and objective support for any conclusions and provides accurate and timely briefings regarding the results of the pending and completed investigations, inquiries or other personnel matters. Counsels employees seeking ER advice and when appropriate refers to the Employee Assistance Program (EAP). Develops and maintains partnerships with department leadership by communicating and interpreting ER policies and practices and supporting management decision-making processes in related matters. Manages off-boarding, involuntary termination meetings, including a reduction in force, supports exit interviews, access removal, company equipment/property retrieval, the compliance termination report, termination action forms and exit surveys. Creates and maintains ER data, maintains terminated employee personnel files and ER files according to file retention policy. Compiles and retrieves files for litigation holds or public records requests. Manages the unemployment insurance (UI) claim process, responds to claims and participates in UI hearings. Partners with internal and external legal on the California Civil Rights Department Equal Employment Opportunity Commission (EEOC), U.S. Department of Labor (DOL) and related external complaints and participates in court hearings. Supports the administration of the performance management process; assists leaders with expectations and objective setting, coaching conversations, documentation, 90-day reviews, mid-year reviews, annual performance appraisals, performance evaluation rebuttals and implementation of performance improvement processes. Assists with department reorganizations including analysis of current structure, reviewing the distribution of functions and span of control, developing a reorganization proposal and determining resources to facilitate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Administration, Business Administration, Human Resources Management or related field required. 6 years of progressively responsible human resources experience required, of which 4 years of experience must be in ER required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Public sector ER experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4421 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7bb2978097293943a3f4e426ab3c9b8b
Clinician Sr (Behavioral Health) Case Management Job Description Department(s): Behavioral Health Integration Reports to: Supervisor, Behavioral Health FLSA status: Non-Exempt Salary Grade : L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 13, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Clinician Sr (Behavioral Health) Case Management is an advanced specialty collaborative practice responsible for providing case management services for CalOptima Health's members. The Clinician Sr will facilitate communication and coordination among participants of the health care team and CalOptima Health's members to ensure that services are provided, which promote quality cost-effective outcomes. The incumbent will provide case management intervention on behalf of members who have a behavioral health condition and may have co-occurring medical needs. The incumbent will answer with behavioral health clinical appropriateness, quality and cost effectiveness of proposed behavioral health services in accordance with established criteria. The Clinician Sr will provide back-up to the call center and will be responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs, which includes telephonic behavioral health crisis intervention, higher level of care referrals and coordination of care between physical and behavioral health. The incumbent coordinates activities between CalOptima Health staff, contracted providers and health networks by providing guidance and support when appropriate for CalOptima Health Medi-Cal and OneCare members. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and evaluates proposed services utilizing established policies and procedures. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identifies potentially high-cost complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's status including psychosocial and environmental and gathers all information pertinent to the case. Assesses member's status and progress. If progress is static or regressive, determines reason and proactively encourages appropriate referrals to higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes methods of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care. Provides frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions. Completes telephonic behavioral health assessments and triages for members with behavioral health needs. Coordinates referrals to the County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support. Coordinates and collaborates between behavioral health providers, health networks and CalOptima Health departments for problem resolution and service integration, including providing consultations on resolving complex case management issues and serving on the treatment team. Participates in bi-weekly clinical team meetings. Supports members in navigating the behavioral health systems of care. Builds and maintains relationships with the County Mental Health Plan, providers, health networks, community-based organizations and other key stakeholders. Educates CalOptima Health staff, health networks, providers and members on behavioral health issues and available resources. Completes other projects and duties as assigned. Experience & Education Master's degree in social work, clinical psychology, marriage and family therapy or related field of study is required. Current unrestricted California license required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD). 3 years of related experience, e.g., clinician experience, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). 2 years of BH case management experience. 1 year of call center experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must be able to talk and hear, particularly for regular communication on the phone. Employee may at times be required to deal with significant time pressures if required to work on projects that have timeframes attached. Work Environment: Employee will have one-on-one contact with other employees in a quiet environment where hearing and listening is paramount. Employee is expected to use diplomacy and problem-solving skills to procure data and information from other sources, as well as handle incoming public inquiries. Office environment with controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4523 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-60fa8b8d8d847c4292ac2a887a043f0c
Mar 08, 2024
Full Time
Clinician Sr (Behavioral Health) Case Management Job Description Department(s): Behavioral Health Integration Reports to: Supervisor, Behavioral Health FLSA status: Non-Exempt Salary Grade : L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 13, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Clinician Sr (Behavioral Health) Case Management is an advanced specialty collaborative practice responsible for providing case management services for CalOptima Health's members. The Clinician Sr will facilitate communication and coordination among participants of the health care team and CalOptima Health's members to ensure that services are provided, which promote quality cost-effective outcomes. The incumbent will provide case management intervention on behalf of members who have a behavioral health condition and may have co-occurring medical needs. The incumbent will answer with behavioral health clinical appropriateness, quality and cost effectiveness of proposed behavioral health services in accordance with established criteria. The Clinician Sr will provide back-up to the call center and will be responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs, which includes telephonic behavioral health crisis intervention, higher level of care referrals and coordination of care between physical and behavioral health. The incumbent coordinates activities between CalOptima Health staff, contracted providers and health networks by providing guidance and support when appropriate for CalOptima Health Medi-Cal and OneCare members. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and evaluates proposed services utilizing established policies and procedures. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identifies potentially high-cost complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's status including psychosocial and environmental and gathers all information pertinent to the case. Assesses member's status and progress. If progress is static or regressive, determines reason and proactively encourages appropriate referrals to higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes methods of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care. Provides frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions. Completes telephonic behavioral health assessments and triages for members with behavioral health needs. Coordinates referrals to the County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support. Coordinates and collaborates between behavioral health providers, health networks and CalOptima Health departments for problem resolution and service integration, including providing consultations on resolving complex case management issues and serving on the treatment team. Participates in bi-weekly clinical team meetings. Supports members in navigating the behavioral health systems of care. Builds and maintains relationships with the County Mental Health Plan, providers, health networks, community-based organizations and other key stakeholders. Educates CalOptima Health staff, health networks, providers and members on behavioral health issues and available resources. Completes other projects and duties as assigned. Experience & Education Master's degree in social work, clinical psychology, marriage and family therapy or related field of study is required. Current unrestricted California license required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD). 3 years of related experience, e.g., clinician experience, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). 2 years of BH case management experience. 1 year of call center experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must be able to talk and hear, particularly for regular communication on the phone. Employee may at times be required to deal with significant time pressures if required to work on projects that have timeframes attached. Work Environment: Employee will have one-on-one contact with other employees in a quiet environment where hearing and listening is paramount. Employee is expected to use diplomacy and problem-solving skills to procure data and information from other sources, as well as handle incoming public inquiries. Office environment with controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4523 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-60fa8b8d8d847c4292ac2a887a043f0c
Chief Human Resources Officer (CHRO) Job Description Department(s): Executive Office Reports to: Chief Executive Officer FLSA status: Exempt Salary Grade: W - $313,000 - $515,900 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 13, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Chief Human Resources Officer (CHRO) will be responsible for the overall administration of the Human Resources (HR) department functions, policies and procedures, benefits and retirement programs for CalOptima Health. The CHRO will lead, innovate and advise the leadership team and provide support and consultation related to all aspects of HR. The incumbent will lead and enhance the overall administration, coordination and evaluation of all HR activities in accordance with CalOptima Health policies and procedures and as identified in the Employee Handbook. The incumbent will work in consultation with the Office of the Chief Executive Officer (CEO), other Executive Offices, Executive Directors, Directors and staff and will help to develop efficient processes for alignment with CalOptima Health's mission and vision, strategic/business/fiscal plans and the organizational goals and priorities as established by the Board of Directors. The HR department, under the leadership of the CHRO, assists in creating a culture that connects employees to the mission and the members served each day. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Oversees all aspects of HR policies and procedures, guidelines and programs that includes recruitment and selection, employee retention, classification and compensation, benefits and wellness, Human Resources Information Systems (HRIS), training and development, leave management, workers' compensation and employee relations. Provides leadership, guidance and direction to HR management and team members. Establishes and maintains relationships with the organization's leaders by demonstrating an understanding of business/strategic/fiscal goals/priorities and helps identify where HR can support execution and successes. Advises and provides recommendations to the Executive Leadership Team and the Office of the CEO on routine, complex and sensitive HR matters. Develops and implements HR policies and procedures and provides consulting and interpretation of policies, procedures and guidelines as they pertain to HR matters. Ensures CalOptima Health is in full compliance with all federal, state and local laws and regulations that impact employment related matters. Prepares the organization for the implementation of new laws and regulations related to HR. Develops and administers the HR department's annual budget. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Human Resources, Business Administration, Public Administration or related field required. 8 years of progressive HR experience, including broad knowledge and experience in recruitment, training and development, benefits, compensation, leave and employee relations required. 5 years of experience supervising an HR team required. Experience in administering organizational statutory and regulatory mandated requirements required. 3 years of experience as the head of HR in an organization with at least 500 employees in a Chief, Executive Director, Vice President or equivalent role required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree. Experience in presenting information to a Board of Directors or similar public speaking. Public agency experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization, especially for trainings and presentations. Employee must be able to sit for an extended length of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift heavy office supply boxes. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical fast-paced office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4522 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5c676a56e5911f46afaadc4d610caab9
Mar 08, 2024
Full Time
Chief Human Resources Officer (CHRO) Job Description Department(s): Executive Office Reports to: Chief Executive Officer FLSA status: Exempt Salary Grade: W - $313,000 - $515,900 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 13, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Chief Human Resources Officer (CHRO) will be responsible for the overall administration of the Human Resources (HR) department functions, policies and procedures, benefits and retirement programs for CalOptima Health. The CHRO will lead, innovate and advise the leadership team and provide support and consultation related to all aspects of HR. The incumbent will lead and enhance the overall administration, coordination and evaluation of all HR activities in accordance with CalOptima Health policies and procedures and as identified in the Employee Handbook. The incumbent will work in consultation with the Office of the Chief Executive Officer (CEO), other Executive Offices, Executive Directors, Directors and staff and will help to develop efficient processes for alignment with CalOptima Health's mission and vision, strategic/business/fiscal plans and the organizational goals and priorities as established by the Board of Directors. The HR department, under the leadership of the CHRO, assists in creating a culture that connects employees to the mission and the members served each day. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Oversees all aspects of HR policies and procedures, guidelines and programs that includes recruitment and selection, employee retention, classification and compensation, benefits and wellness, Human Resources Information Systems (HRIS), training and development, leave management, workers' compensation and employee relations. Provides leadership, guidance and direction to HR management and team members. Establishes and maintains relationships with the organization's leaders by demonstrating an understanding of business/strategic/fiscal goals/priorities and helps identify where HR can support execution and successes. Advises and provides recommendations to the Executive Leadership Team and the Office of the CEO on routine, complex and sensitive HR matters. Develops and implements HR policies and procedures and provides consulting and interpretation of policies, procedures and guidelines as they pertain to HR matters. Ensures CalOptima Health is in full compliance with all federal, state and local laws and regulations that impact employment related matters. Prepares the organization for the implementation of new laws and regulations related to HR. Develops and administers the HR department's annual budget. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Human Resources, Business Administration, Public Administration or related field required. 8 years of progressive HR experience, including broad knowledge and experience in recruitment, training and development, benefits, compensation, leave and employee relations required. 5 years of experience supervising an HR team required. Experience in administering organizational statutory and regulatory mandated requirements required. 3 years of experience as the head of HR in an organization with at least 500 employees in a Chief, Executive Director, Vice President or equivalent role required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree. Experience in presenting information to a Board of Directors or similar public speaking. Public agency experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization, especially for trainings and presentations. Employee must be able to sit for an extended length of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift heavy office supply boxes. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical fast-paced office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4522 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5c676a56e5911f46afaadc4d610caab9
Supervisor, Utilization Management (Prior Authorizations) Job Description Department(s): Utilization Management Reports to: Manager Utilization Management FLSA status: Non - Exempt Salary Grade: N - $95,000 - $155,078 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, January 25, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Utilization Management (Prior Authorization) will monitor and supervise the department operations to ensure service standards are met. The incumbent will make recommendations regarding assignments based on assessment of workload serve as a resource to the Prior Authorization staff regarding CalOptima Health's policies and procedures and regulatory requirements governing authorization processing. The incumbent will provide ongoing monitoring and development of staff. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists the manager as needed to ensure departmental and agency goals are met. Assists in the monitoring of appropriate benefit checks, application of guidelines to determine medical necessity, appropriate routing and timely completion of authorization requests. Assists with the collection, monitoring and analysis of prior authorization indicators and activities. Reviews workflows, procedures and/or policies and recommends or implements changes as appropriate. Provides coverage and expertise for other teams within the Utilization Management department. Conducts prior authorization presentations to internal or external customers. Identifies new learning opportunities for staff and develops training materials (e.g., desktop procedures and/or Microsoft PowerPoint presentations) to provide education. Serves as a subject matter expert (SME) to departmental staff, internal departments and affiliated health networks regarding authorization rules and processes. Creates staffing assignments based on authorization priority, workload, current staffing and review of timeliness reports. Performs interviews of potential candidates and makes recommendations for second round interviews and/or hiring of a candidate. Trains, audits, supervises and coaches Prior Authorization staff. Conducts performance feedback and/or counseling/corrective action meetings in collaboration with Human Resources as applicable. Identifies and conducts performance feedback and/or counseling/corrective action meetings with the assistance of Human Resources as necessary. Completes other projects and duties as assigned. Experience & Education: Associate's degree in Nursing (ADN) required. Current and unrestricted California Board Licensed Vocational Nurse (LVN) or Registered Nurse (RN) license required. 3 years of clinical nursing experience required, preferably in a managed care environment. 2 years of progressive leadership experience, including direct supervision of staff in managed care and/or utilization management required. 1 year of utilization management/prior authorization review experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications Bachelor's degree in Nursing (BSN). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use in meetings, face-to-face interaction and while presenting. Work environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4505 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bb12d055f63b6c46a652ab321528b57b
Mar 08, 2024
Full Time
Supervisor, Utilization Management (Prior Authorizations) Job Description Department(s): Utilization Management Reports to: Manager Utilization Management FLSA status: Non - Exempt Salary Grade: N - $95,000 - $155,078 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, January 25, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Utilization Management (Prior Authorization) will monitor and supervise the department operations to ensure service standards are met. The incumbent will make recommendations regarding assignments based on assessment of workload serve as a resource to the Prior Authorization staff regarding CalOptima Health's policies and procedures and regulatory requirements governing authorization processing. The incumbent will provide ongoing monitoring and development of staff. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists the manager as needed to ensure departmental and agency goals are met. Assists in the monitoring of appropriate benefit checks, application of guidelines to determine medical necessity, appropriate routing and timely completion of authorization requests. Assists with the collection, monitoring and analysis of prior authorization indicators and activities. Reviews workflows, procedures and/or policies and recommends or implements changes as appropriate. Provides coverage and expertise for other teams within the Utilization Management department. Conducts prior authorization presentations to internal or external customers. Identifies new learning opportunities for staff and develops training materials (e.g., desktop procedures and/or Microsoft PowerPoint presentations) to provide education. Serves as a subject matter expert (SME) to departmental staff, internal departments and affiliated health networks regarding authorization rules and processes. Creates staffing assignments based on authorization priority, workload, current staffing and review of timeliness reports. Performs interviews of potential candidates and makes recommendations for second round interviews and/or hiring of a candidate. Trains, audits, supervises and coaches Prior Authorization staff. Conducts performance feedback and/or counseling/corrective action meetings in collaboration with Human Resources as applicable. Identifies and conducts performance feedback and/or counseling/corrective action meetings with the assistance of Human Resources as necessary. Completes other projects and duties as assigned. Experience & Education: Associate's degree in Nursing (ADN) required. Current and unrestricted California Board Licensed Vocational Nurse (LVN) or Registered Nurse (RN) license required. 3 years of clinical nursing experience required, preferably in a managed care environment. 2 years of progressive leadership experience, including direct supervision of staff in managed care and/or utilization management required. 1 year of utilization management/prior authorization review experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications Bachelor's degree in Nursing (BSN). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use in meetings, face-to-face interaction and while presenting. Work environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4505 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bb12d055f63b6c46a652ab321528b57b
Director, Privacy Compliance (Director II) Job Description Department(s): Office of Compliance Reports to: Chief Compliance Officer FLSA status : Exempt Salary Schedule: R - $144,000 - $237,864 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 01, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director II (Privacy Compliance) will direct and oversee privacy compliance activities and processes for CalOptima Health, including CalOptima Health Direct and its subcontracted health networks. The incumbent will be responsible for Health Insurance Portability and Accountability Act (HIPAA) compliance with the Privacy Rule and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as well as applicable state and federal regulations under CalOptima Health's Medi-Cal and Medicare lines of business. The incumbent will ensure CalOptima Health and its subcontracted health networks comply with appropriate standards, regulations, contractual provisions, federal waivers and laws. The incumbent will collaborate and interact with CalOptima Health executives and management, health network management, legal counsel, state and federal representatives and others as needed. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and oversees staff, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination. Plans, develops and implements strategies, processes, policies, procedures and other activities to ensure CalOptima Health and its subcontracted health networks follow state and federal standards and requirements. Serves as the HIPAA Privacy Compliance Officer and ensures compliance with all HIPAA privacy rules, statutes and regulations. These activities include developing and implementing privacy policies, procedures and practices, including training, communication, compliance monitoring, handling complaints and compliance issues and resolving any issues involving the use or disclosure of Protected Health Information (PHI). Develops mechanisms to monitor CalOptima Health's application of its privacy policies including its compliance with policies. Collaborates with Information Technology Services (ITS) to determine appropriate levels of user security access and assists in monitoring this access as needed. Develops mechanisms to limit access to PHI and to identify any unnecessary collection of PHI through ongoing monitoring processes. Develops and monitors the process for reviewing requests to use PHI. Develops and oversees CalOptima Health's Notice of Privacy Practices Oversees the implementation of corrective action plans, monitors internal staff or health networks to ensure appropriate compliance with corrective action plans and makes recommendations for completion. Reviews new or modified HIPAA regulations and related laws to determine if policy modifications are required and performs initial and periodic privacy gap and risk assessments. Revises the privacy program in light of changes in laws, regulatory or company policy. Interacts with and responds to state and federal regulators and representatives on HIPAA/HITECH Privacy compliance-related issues. Works with all organizational personnel involved with any aspect of the release of PHI to ensure full coordination and cooperation pursuant to the policies, procedures and legal requirements. Coordinates with the Cyber Security department to integrate privacy assessment, planning, policies and procedures with the related security efforts and reports to senior management on new privacy legislation and regulations. Mitigates effects of a use or disclosure of PHI by members of CalOptima Health's workforce or business partners. Oversees processes established for receiving, investigating, acting on and documenting all complaints related to the organization's privacy policies and procedures in coordination with management, Human Resources and/or legal counsel. Resolves allegations of non-compliance with the corporate privacy policies or notice of information practices. Partners with Internal Audit and Delegation Oversight management, including privacy focused components to internal audits and audits of business partners. Reports on the status of the privacy program to the Compliance Committee and the Board of Directors or Chief Executive Officer, as requested or deemed appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Policy, Public Administration, Health Care Administration or related field required. 7 years of managerial experience in a managed care organization and interacting with governmental requirements and regulations with an extensive knowledge and understanding of HIPAA regulations, related federal and state laws and health care accreditation standards required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree in Public Policy, Public Administration, Health Care Administration or related field. Certified in Healthcare Privacy Compliance (CHPC) or Certified in Healthcare Privacy and Security (CHPS). Experience as a Health Plan Privacy Officer or equivalent experience. Experience managing data privacy incidents and data breaches. Experience in conducting investigations. Experience in analyzing and interpreting data. Experience in developing and delivering educational presentations. Medi-Cal experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4511 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-35b8acc15b5d5b4e94c7f7696f954b2e
Mar 08, 2024
Full Time
Director, Privacy Compliance (Director II) Job Description Department(s): Office of Compliance Reports to: Chief Compliance Officer FLSA status : Exempt Salary Schedule: R - $144,000 - $237,864 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 01, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director II (Privacy Compliance) will direct and oversee privacy compliance activities and processes for CalOptima Health, including CalOptima Health Direct and its subcontracted health networks. The incumbent will be responsible for Health Insurance Portability and Accountability Act (HIPAA) compliance with the Privacy Rule and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as well as applicable state and federal regulations under CalOptima Health's Medi-Cal and Medicare lines of business. The incumbent will ensure CalOptima Health and its subcontracted health networks comply with appropriate standards, regulations, contractual provisions, federal waivers and laws. The incumbent will collaborate and interact with CalOptima Health executives and management, health network management, legal counsel, state and federal representatives and others as needed. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and oversees staff, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination. Plans, develops and implements strategies, processes, policies, procedures and other activities to ensure CalOptima Health and its subcontracted health networks follow state and federal standards and requirements. Serves as the HIPAA Privacy Compliance Officer and ensures compliance with all HIPAA privacy rules, statutes and regulations. These activities include developing and implementing privacy policies, procedures and practices, including training, communication, compliance monitoring, handling complaints and compliance issues and resolving any issues involving the use or disclosure of Protected Health Information (PHI). Develops mechanisms to monitor CalOptima Health's application of its privacy policies including its compliance with policies. Collaborates with Information Technology Services (ITS) to determine appropriate levels of user security access and assists in monitoring this access as needed. Develops mechanisms to limit access to PHI and to identify any unnecessary collection of PHI through ongoing monitoring processes. Develops and monitors the process for reviewing requests to use PHI. Develops and oversees CalOptima Health's Notice of Privacy Practices Oversees the implementation of corrective action plans, monitors internal staff or health networks to ensure appropriate compliance with corrective action plans and makes recommendations for completion. Reviews new or modified HIPAA regulations and related laws to determine if policy modifications are required and performs initial and periodic privacy gap and risk assessments. Revises the privacy program in light of changes in laws, regulatory or company policy. Interacts with and responds to state and federal regulators and representatives on HIPAA/HITECH Privacy compliance-related issues. Works with all organizational personnel involved with any aspect of the release of PHI to ensure full coordination and cooperation pursuant to the policies, procedures and legal requirements. Coordinates with the Cyber Security department to integrate privacy assessment, planning, policies and procedures with the related security efforts and reports to senior management on new privacy legislation and regulations. Mitigates effects of a use or disclosure of PHI by members of CalOptima Health's workforce or business partners. Oversees processes established for receiving, investigating, acting on and documenting all complaints related to the organization's privacy policies and procedures in coordination with management, Human Resources and/or legal counsel. Resolves allegations of non-compliance with the corporate privacy policies or notice of information practices. Partners with Internal Audit and Delegation Oversight management, including privacy focused components to internal audits and audits of business partners. Reports on the status of the privacy program to the Compliance Committee and the Board of Directors or Chief Executive Officer, as requested or deemed appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Policy, Public Administration, Health Care Administration or related field required. 7 years of managerial experience in a managed care organization and interacting with governmental requirements and regulations with an extensive knowledge and understanding of HIPAA regulations, related federal and state laws and health care accreditation standards required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree in Public Policy, Public Administration, Health Care Administration or related field. Certified in Healthcare Privacy Compliance (CHPC) or Certified in Healthcare Privacy and Security (CHPS). Experience as a Health Plan Privacy Officer or equivalent experience. Experience managing data privacy incidents and data breaches. Experience in conducting investigations. Experience in analyzing and interpreting data. Experience in developing and delivering educational presentations. Medi-Cal experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4511 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-35b8acc15b5d5b4e94c7f7696f954b2e
Contracts Specialist, Sr. Job Description Department(s): Contracting Reports to: Manager Contracting FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 9, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Contracts Specialist Sr will monitor policy updates to ensure compliance with operational and Centers for Medicare and Medicaid Services (CMS) and Department of Healthcare Services (DHCS) regulatory requirements and complete all required documentation. The incumbent will obtain the necessary approval from Regulatory Affairs Compliance (RAC) and coordinate the implementation, including ongoing monitoring, of such requirements, into the Contracting department's daily operations/tasks. The incumbent will interpret DHCS All Plan Letters (APLs) and recommend appropriate actions to the Contracting leadership for implementation into the Contracting department's policies, procedures and various programs and/or provider template agreements. The incumbent will also interface directly with a variety of provider types, including individual physicians, physician groups and hospital and ancillary providers. The incumbent will work with many departments and all levels of CalOptima Health's leadership and staff to support policy, process and contracting related needs. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with staff and leadership to analyze, identify and make recommendations to policies and procedures that impact the Contracting department's accountabilities and responsibilities. Serves as project lead to manage, coordinate and implement regulatory requirements whereby the department is primary or secondary. Tracks, analyzes and reports on legislative updates, including maintaining a department tracking log and submitting required information to the regulatory compliance department. Leads and monitors multiple small to medium sized projects under tight timelines simultaneously. Collaborates closely with the Contracting leadership on multiple department projects and keeps leadership abreast on progress, issues and status of new contracts, policies and regulatory requirements. Prepares summaries and detailed reports regarding contracted provider network(s) and assigned projects as needed. Responds appropriately to contracted provider complex inquiries and coordinates resolution with appropriate departments including facilitating warm hand offs. Acts as a contracting liaison between the provider and CalOptima Health. Completes other projects and duties as assigned. Possesses the Ability To: Describe CalOptima Health's model as a County Organized Health System (COHS) Medi-Cal and government program provider. Understand contract language, rate schedules and program policy and procedures. Follow CalOptima Health's policies and procedures. Perform assigned functional activities and have exceptional initiative and follow-through on projects under general supervision or guidance. Adapt to constantly changing priorities in managing various projects simultaneously. Demonstrate strong organizational, problem solving and project management skills. Plan and facilitate meetings as needed and prioritize tasks to meet challenging deadlines. Establish and maintain effective working relationships with CalOptima Health's leadership and staff. Communicate clearly and concisely, both orally and in writing. Utilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) and job-specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. Experience & Education: Associate's degree required. 4 years of experience in the health care field interacting with members, physicians, medical groups or health plans, overseeing administrative updates, data analytics or provider relations activities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Managed care contracting, provider relations or data analytics experience. Project leader experience. Network operations experience managing provider claims, capitation, network expansion or development. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site locations are equivalent to a typical physician office, hospital or other ancillary provider. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4516 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5997ee60f3eed14da8fdf35eda4d73b9
Mar 08, 2024
Full Time
Contracts Specialist, Sr. Job Description Department(s): Contracting Reports to: Manager Contracting FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 9, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Contracts Specialist Sr will monitor policy updates to ensure compliance with operational and Centers for Medicare and Medicaid Services (CMS) and Department of Healthcare Services (DHCS) regulatory requirements and complete all required documentation. The incumbent will obtain the necessary approval from Regulatory Affairs Compliance (RAC) and coordinate the implementation, including ongoing monitoring, of such requirements, into the Contracting department's daily operations/tasks. The incumbent will interpret DHCS All Plan Letters (APLs) and recommend appropriate actions to the Contracting leadership for implementation into the Contracting department's policies, procedures and various programs and/or provider template agreements. The incumbent will also interface directly with a variety of provider types, including individual physicians, physician groups and hospital and ancillary providers. The incumbent will work with many departments and all levels of CalOptima Health's leadership and staff to support policy, process and contracting related needs. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with staff and leadership to analyze, identify and make recommendations to policies and procedures that impact the Contracting department's accountabilities and responsibilities. Serves as project lead to manage, coordinate and implement regulatory requirements whereby the department is primary or secondary. Tracks, analyzes and reports on legislative updates, including maintaining a department tracking log and submitting required information to the regulatory compliance department. Leads and monitors multiple small to medium sized projects under tight timelines simultaneously. Collaborates closely with the Contracting leadership on multiple department projects and keeps leadership abreast on progress, issues and status of new contracts, policies and regulatory requirements. Prepares summaries and detailed reports regarding contracted provider network(s) and assigned projects as needed. Responds appropriately to contracted provider complex inquiries and coordinates resolution with appropriate departments including facilitating warm hand offs. Acts as a contracting liaison between the provider and CalOptima Health. Completes other projects and duties as assigned. Possesses the Ability To: Describe CalOptima Health's model as a County Organized Health System (COHS) Medi-Cal and government program provider. Understand contract language, rate schedules and program policy and procedures. Follow CalOptima Health's policies and procedures. Perform assigned functional activities and have exceptional initiative and follow-through on projects under general supervision or guidance. Adapt to constantly changing priorities in managing various projects simultaneously. Demonstrate strong organizational, problem solving and project management skills. Plan and facilitate meetings as needed and prioritize tasks to meet challenging deadlines. Establish and maintain effective working relationships with CalOptima Health's leadership and staff. Communicate clearly and concisely, both orally and in writing. Utilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) and job-specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. Experience & Education: Associate's degree required. 4 years of experience in the health care field interacting with members, physicians, medical groups or health plans, overseeing administrative updates, data analytics or provider relations activities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Managed care contracting, provider relations or data analytics experience. Project leader experience. Network operations experience managing provider claims, capitation, network expansion or development. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site locations are equivalent to a typical physician office, hospital or other ancillary provider. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4516 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5997ee60f3eed14da8fdf35eda4d73b9
Administrative Fellow Job Description Department(s): Executive Office Reports to: Executive Leadership FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 09, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the direction of Executive Leadership (e.g., Chief Executive Officer, Chief Medical Officer, Chief Operating Officer, Chief Information Officer, Chief Financial Officer, etc.) the Administrative Fellow (Fellow) will work with key administrative personnel to gain knowledge and experience in the management of CalOptima Health, as well as the broader health care landscape. The Fellow will be assigned to select projects related to the business and operations of CalOptima Health. The Fellow will work directly with the primary preceptor to receive guidance and feedback on projects and opportunities. Over the course of the twelve (12) month fellowship, the Fellow will have the opportunity to formally meet with the CalOptima Health CalTeam senior leaders one-on-one and sit in on executive management meetings while tackling various inter-departmental projects. While working closely with the CalOptima Health CalTeam, the Fellow will need to use discretion and independent judgment in assessing situations, considering alternatives and determining appropriate courses of action. Throughout the fellowship, the Fellow will gain insight into the inner workings of a large complex health plan organization and how its work is realized in the surrounding community. The Administrative Fellowship program is a twelve (12) month appointment with a following transition period commencing in July 2024. The program is designed to provide fellows with an educational, interactive and enriching experience that will contribute to their professional development, as well as to their understanding of CalOptima Health and health plan operations. In addition, the program will help create opportunities for fellows to enhance skills in project development, strategic implementation and operations management. Most fellows will experience a balance of project and operational work, with an emphasis on health plan operations. Learning opportunities can include but are not limited to the administrative aspects of the following specialized areas: Behavioral Health Case Management Claims Administration Financial Analysis Grievance and Appeals Information Technology Services Population Health Program for All-Inclusive Care of the Elderly (PACE) Project Management Quality Assurance Quality Improvement Special Programs Utilization Management The submission of all items is required for consideration: Completion of application and supplemental questions A resume A statement of interest on why you are interested in this Fellowship program (2 pages maximum) A writing sample from school or work (2 pages maximum) Two letters of recommendation (one academic and one professional) Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Gathers, analyzes and interprets information relating to the synthesis of recommendations, reporting, presenting development and delivery and initiating process improvements. Works collaboratively with executive leadership to assist in projects related to CalOptima Health. Attends all related meetings and responds to other meetings and committees as required. Communicates outcomes appropriately. Maintains compliance with all state and federal legal requirements such as the Occupational Safety and Health Administration (OSHA), Health Insurance Portability and Accountability Act (HIPPA), etc. Participates with executive leadership in the design, development, integration and implementation of strategic initiatives, health improvement, community outreach, mission integration, clinical research and other defined initiatives. Responds to the needs of others through effective communication, mutual respect and consistent follow-through to generate trust and enhance personal effectiveness. Participates on project related work teams, fosters shared problem solving and supports decisions of the work team. Completes other projects and duties as assigned. Experience & Education: Master's degree in business administration, healthcare administration, public health, nursing, public administration or relevant field required. Master's degree received within the past twenty-four (24) months required. Candidates must be U.S. Citizens or permanent residents. CalOptima Health is unable to sponsor work visas. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for phone use and in meetings. Work Environment: Typical office environment with moderate noise levels in a cubicle environment and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4517 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0fdab6fd1090744d9be30cc36a7fb941
Mar 08, 2024
Full Time
Administrative Fellow Job Description Department(s): Executive Office Reports to: Executive Leadership FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 09, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the direction of Executive Leadership (e.g., Chief Executive Officer, Chief Medical Officer, Chief Operating Officer, Chief Information Officer, Chief Financial Officer, etc.) the Administrative Fellow (Fellow) will work with key administrative personnel to gain knowledge and experience in the management of CalOptima Health, as well as the broader health care landscape. The Fellow will be assigned to select projects related to the business and operations of CalOptima Health. The Fellow will work directly with the primary preceptor to receive guidance and feedback on projects and opportunities. Over the course of the twelve (12) month fellowship, the Fellow will have the opportunity to formally meet with the CalOptima Health CalTeam senior leaders one-on-one and sit in on executive management meetings while tackling various inter-departmental projects. While working closely with the CalOptima Health CalTeam, the Fellow will need to use discretion and independent judgment in assessing situations, considering alternatives and determining appropriate courses of action. Throughout the fellowship, the Fellow will gain insight into the inner workings of a large complex health plan organization and how its work is realized in the surrounding community. The Administrative Fellowship program is a twelve (12) month appointment with a following transition period commencing in July 2024. The program is designed to provide fellows with an educational, interactive and enriching experience that will contribute to their professional development, as well as to their understanding of CalOptima Health and health plan operations. In addition, the program will help create opportunities for fellows to enhance skills in project development, strategic implementation and operations management. Most fellows will experience a balance of project and operational work, with an emphasis on health plan operations. Learning opportunities can include but are not limited to the administrative aspects of the following specialized areas: Behavioral Health Case Management Claims Administration Financial Analysis Grievance and Appeals Information Technology Services Population Health Program for All-Inclusive Care of the Elderly (PACE) Project Management Quality Assurance Quality Improvement Special Programs Utilization Management The submission of all items is required for consideration: Completion of application and supplemental questions A resume A statement of interest on why you are interested in this Fellowship program (2 pages maximum) A writing sample from school or work (2 pages maximum) Two letters of recommendation (one academic and one professional) Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Gathers, analyzes and interprets information relating to the synthesis of recommendations, reporting, presenting development and delivery and initiating process improvements. Works collaboratively with executive leadership to assist in projects related to CalOptima Health. Attends all related meetings and responds to other meetings and committees as required. Communicates outcomes appropriately. Maintains compliance with all state and federal legal requirements such as the Occupational Safety and Health Administration (OSHA), Health Insurance Portability and Accountability Act (HIPPA), etc. Participates with executive leadership in the design, development, integration and implementation of strategic initiatives, health improvement, community outreach, mission integration, clinical research and other defined initiatives. Responds to the needs of others through effective communication, mutual respect and consistent follow-through to generate trust and enhance personal effectiveness. Participates on project related work teams, fosters shared problem solving and supports decisions of the work team. Completes other projects and duties as assigned. Experience & Education: Master's degree in business administration, healthcare administration, public health, nursing, public administration or relevant field required. Master's degree received within the past twenty-four (24) months required. Candidates must be U.S. Citizens or permanent residents. CalOptima Health is unable to sponsor work visas. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for phone use and in meetings. Work Environment: Typical office environment with moderate noise levels in a cubicle environment and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4517 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0fdab6fd1090744d9be30cc36a7fb941
Program Manager (Clinical Strategic Programs) (Full Telework) Job Description Department(s): Medical Management Reports to: Sr Manager I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the general direction of the Sr Manager I, the Program Manager (Clinical Strategic Programs) will collaborate and coordinate with leadership to design, implement and evaluate programs for the areas assigned by the Chief Medical Officer (CMO) or management. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of new clinical programs. The incumbent will monitor cross functional clinical projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. The incumbent will also support CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports with program design, development and implementation of clinical strategic programs. Leads program development activities for various clinical programs, including innovation pilots. Assists management in the development of specifications and scope of work for Request for Proposal (RFP), Request for Quotes (RFQ) or Request for Inquiry (RFI) to support new clinical program development. Reviews evidence-based literature and other educational media for advancements and research in the health care field. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies clinical team to develop user requirements of technological tools to enhance and improve the efficiency of existing or new clinical programs. Collaborates with other department analysts in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment, identifies issues that may impact CalOptima Health's clinical programs. Reviews and helps update policies and procedures and ensures knowledge related to assigned programs and projects. Works with all CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience in developing sound and responsible business plans and financial models required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Work independently and as an effective member of a team Master's degree in Health Administration or related field. Lean Six Sigma Green Belt. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4494 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06f466cc2a6b43498d95597d8ab915a1
Mar 08, 2024
Full Time
Program Manager (Clinical Strategic Programs) (Full Telework) Job Description Department(s): Medical Management Reports to: Sr Manager I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the general direction of the Sr Manager I, the Program Manager (Clinical Strategic Programs) will collaborate and coordinate with leadership to design, implement and evaluate programs for the areas assigned by the Chief Medical Officer (CMO) or management. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of new clinical programs. The incumbent will monitor cross functional clinical projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. The incumbent will also support CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports with program design, development and implementation of clinical strategic programs. Leads program development activities for various clinical programs, including innovation pilots. Assists management in the development of specifications and scope of work for Request for Proposal (RFP), Request for Quotes (RFQ) or Request for Inquiry (RFI) to support new clinical program development. Reviews evidence-based literature and other educational media for advancements and research in the health care field. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies clinical team to develop user requirements of technological tools to enhance and improve the efficiency of existing or new clinical programs. Collaborates with other department analysts in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment, identifies issues that may impact CalOptima Health's clinical programs. Reviews and helps update policies and procedures and ensures knowledge related to assigned programs and projects. Works with all CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience in developing sound and responsible business plans and financial models required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Work independently and as an effective member of a team Master's degree in Health Administration or related field. Lean Six Sigma Green Belt. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4494 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06f466cc2a6b43498d95597d8ab915a1
Program Specialist, Sr. (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Director (Federal and Local Government Affairs) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 23, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist Sr, Government Affairs will assist in the development, planning and execution of government affairs strategies, communications and activities to ensure elected officials maintain awareness of CalOptima Health's initiatives. In collaboration with CalOptima Health's Communications and Community Relations departments, the incumbent will help facilitate community meetings, events and media opportunities that include public officials and staff representing all levels of government. The incumbent will also prepare external facing materials and presentations on behalf of CalOptima Health's leadership and staff. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Proactively identifies opportunities to engage, promote and socialize CalOptima Health initiatives and programs with elected officials through public forums and media events. Facilitates the coordination of communication materials for CalOptima Health's leadership, including but not limited to talking points, presentations and correspondence, to educate government and community officials regarding CalOptima Health's mission, strategic priorities, policy positions, projects, plans and other activities. Collaborates on both the development and dissemination of collateral materials to policymakers and thought leaders. Builds and maintains relationships with elected officials' staff, external organizations and community partners on behalf of the Government Affairs department. Responds to inquiries regarding event scheduling and assists with organizing government affairs content and involvement, as appropriate, including at in-person convenings and presentations. Participates as a representative of CalOptima Health at assigned events to develop and enhance government and community partnerships. Tracks, monitors and updates public affairs matrix and elected official distribution lists on a regular basis. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in political science, public policy, public administration, communications, health care administration or related field required. 3 years of work experience in advocacy communications, public affairs and/or government relations. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: 1 year of experience in a health care environment. Experience working for a government entity and/or a large organization. Strategic planning and project management experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse; must also be able to reach with hands and arms. Employee must be able to talk and hear, particularly for regular communication on the phone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4500 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8c46d0b44d49b41b5f1fba729956498
Mar 08, 2024
Full Time
Program Specialist, Sr. (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Director (Federal and Local Government Affairs) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 23, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist Sr, Government Affairs will assist in the development, planning and execution of government affairs strategies, communications and activities to ensure elected officials maintain awareness of CalOptima Health's initiatives. In collaboration with CalOptima Health's Communications and Community Relations departments, the incumbent will help facilitate community meetings, events and media opportunities that include public officials and staff representing all levels of government. The incumbent will also prepare external facing materials and presentations on behalf of CalOptima Health's leadership and staff. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Proactively identifies opportunities to engage, promote and socialize CalOptima Health initiatives and programs with elected officials through public forums and media events. Facilitates the coordination of communication materials for CalOptima Health's leadership, including but not limited to talking points, presentations and correspondence, to educate government and community officials regarding CalOptima Health's mission, strategic priorities, policy positions, projects, plans and other activities. Collaborates on both the development and dissemination of collateral materials to policymakers and thought leaders. Builds and maintains relationships with elected officials' staff, external organizations and community partners on behalf of the Government Affairs department. Responds to inquiries regarding event scheduling and assists with organizing government affairs content and involvement, as appropriate, including at in-person convenings and presentations. Participates as a representative of CalOptima Health at assigned events to develop and enhance government and community partnerships. Tracks, monitors and updates public affairs matrix and elected official distribution lists on a regular basis. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in political science, public policy, public administration, communications, health care administration or related field required. 3 years of work experience in advocacy communications, public affairs and/or government relations. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: 1 year of experience in a health care environment. Experience working for a government entity and/or a large organization. Strategic planning and project management experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse; must also be able to reach with hands and arms. Employee must be able to talk and hear, particularly for regular communication on the phone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4500 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8c46d0b44d49b41b5f1fba729956498
Community Relations Specialist Job Description Department(s): Community Relations Reports to: Manager Community Relations FLSA status: Non-Exempt Salary Grade: G - $55,000 - $82,786 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , January 25, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health. About the Position The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Communicates major community developments and issues to leadership and other internal departments. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Community Health, Public Affairs, Communications, Public Health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree in Public Affairs, Community Health or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Employee will occasionally work outdoors in varied temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4504 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8aabbb671ba8034eaac0fe94c6dc7c96
Mar 08, 2024
Full Time
Community Relations Specialist Job Description Department(s): Community Relations Reports to: Manager Community Relations FLSA status: Non-Exempt Salary Grade: G - $55,000 - $82,786 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , January 25, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health. About the Position The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Communicates major community developments and issues to leadership and other internal departments. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Community Health, Public Affairs, Communications, Public Health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree in Public Affairs, Community Health or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Employee will occasionally work outdoors in varied temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4504 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8aabbb671ba8034eaac0fe94c6dc7c96
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CORRECTIONAL PROGRAMS TECHNICIAN In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 PM (PST) on the day the Orange County Sheriff’s Department needs are met. Applicants are encouraged to apply immediately. Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Correctional Programs Technician vacancies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower level classifications. Applications will be accepted on Thursday, May 19, 2022 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Thursday, May 19, 2022 POSITION/RECRUITMENT INFORMATION This recruitment is open to the public and will be held to establish an Open Eligible list to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff's Correctional Programs and Inmate Re-Entry Units of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted and evaluated at each OCSD jail facility by the Correctional Programs and Inmate Re-Entry staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Re-Entry Units also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Sheriff's Department has an excellent opportunity for a Correctional Programs Technician to provide diverse education and services to inmates in a correctional setting. Conduct and track individual assessments, and maintain case plans Recruit inmates for educational and volunteer classes Oversee inmate activities Work closely with strategic partners and volunteer groups Conduct book and game exchanges Distribute religious and other materials Create individualized inmate discharge plans Prepare a variety of documents using Microsoft Office Suite DESIRABLE QUALIFICATIONS Experience working in a correctional, rehabilitative, or educational institution providing related services to high risk older teens or adults. Candidates experienced in facilitating developmental programs such as Substance Abuse Recovery, Domestic Violence, Anger Management, and/or ADA modified programs, and/or library services are encouraged to apply. MINIMUM QUALIFICATIONS: General knowledge of: Group leadership methods and techniques for eliciting and directing adult participation in varied instructional, leisure, and work oriented programs; common problems and concerns faced by incarcerated adults; social and emotional factors which influence human behavior and motivational and counseling techniques for establishing rapport with incarcerated adults presenting varying attitudes, educational levels, cultures, problematic backgrounds, and personal needs. Ability to: Learn, interpret, and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Correctional Programs and Inmate Re-Entry Units, using independent judgment and initiative. Communicate effectively, orally and in writing; prepare detailed records and reports. Establish and maintain cooperative relationships with inmates and staff. Motivate correctional facility inmates, with limited incentives, to participate in constructive individual activities and in group activities requiring cooperation and teamwork. License Required: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Click here to review the class specifications. SPECIAL QUALIFICATIONS A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS: Physical and Mental Requirements Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weight up to 40lbs; ability to speak and hear well enough to communicate clearly and understandable in person, over the phone, and while addressing large groups of people. Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment. Refer to the Medical Standards within the Title Schematic. Environmental and Working Conditions Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent. May come in contact with members of the public who become angry or impatient. Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities. Human Resources |Minimum Qualifications The Orange County Sheriff''s Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Sheriff's Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. RECRUITMENT PROCESS Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Application Appraisal Panel |Application Rating (Refer/Non-Refer) (Refer/Non Refer) : An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all the Selection Procedures are completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CORRECTIONAL PROGRAMS TECHNICIAN In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 PM (PST) on the day the Orange County Sheriff’s Department needs are met. Applicants are encouraged to apply immediately. Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Correctional Programs Technician vacancies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower level classifications. Applications will be accepted on Thursday, May 19, 2022 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Thursday, May 19, 2022 POSITION/RECRUITMENT INFORMATION This recruitment is open to the public and will be held to establish an Open Eligible list to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff's Correctional Programs and Inmate Re-Entry Units of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted and evaluated at each OCSD jail facility by the Correctional Programs and Inmate Re-Entry staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Re-Entry Units also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Sheriff's Department has an excellent opportunity for a Correctional Programs Technician to provide diverse education and services to inmates in a correctional setting. Conduct and track individual assessments, and maintain case plans Recruit inmates for educational and volunteer classes Oversee inmate activities Work closely with strategic partners and volunteer groups Conduct book and game exchanges Distribute religious and other materials Create individualized inmate discharge plans Prepare a variety of documents using Microsoft Office Suite DESIRABLE QUALIFICATIONS Experience working in a correctional, rehabilitative, or educational institution providing related services to high risk older teens or adults. Candidates experienced in facilitating developmental programs such as Substance Abuse Recovery, Domestic Violence, Anger Management, and/or ADA modified programs, and/or library services are encouraged to apply. MINIMUM QUALIFICATIONS: General knowledge of: Group leadership methods and techniques for eliciting and directing adult participation in varied instructional, leisure, and work oriented programs; common problems and concerns faced by incarcerated adults; social and emotional factors which influence human behavior and motivational and counseling techniques for establishing rapport with incarcerated adults presenting varying attitudes, educational levels, cultures, problematic backgrounds, and personal needs. Ability to: Learn, interpret, and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Correctional Programs and Inmate Re-Entry Units, using independent judgment and initiative. Communicate effectively, orally and in writing; prepare detailed records and reports. Establish and maintain cooperative relationships with inmates and staff. Motivate correctional facility inmates, with limited incentives, to participate in constructive individual activities and in group activities requiring cooperation and teamwork. License Required: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Click here to review the class specifications. SPECIAL QUALIFICATIONS A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS: Physical and Mental Requirements Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weight up to 40lbs; ability to speak and hear well enough to communicate clearly and understandable in person, over the phone, and while addressing large groups of people. Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment. Refer to the Medical Standards within the Title Schematic. Environmental and Working Conditions Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent. May come in contact with members of the public who become angry or impatient. Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities. Human Resources |Minimum Qualifications The Orange County Sheriff''s Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Sheriff's Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. RECRUITMENT PROCESS Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Application Appraisal Panel |Application Rating (Refer/Non-Refer) (Refer/Non Refer) : An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all the Selection Procedures are completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH ANALYST IV (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. FIRST ROUND OF CONSIDERATION: Sunday, July 24, 2022, at 11:59 PM (PDT) Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst IV positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles and assisting victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst IV who will be responsible for the collection, entry, validation and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine reports; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst IV establishes and collaborates effective working relationships with probation officers, clerical staff, supervising deputy probation officers, division directors, and partner agencies to prepare for and conduct program/project evaluations. Finally, this position requires extensive research skills, knowledge of the unique limitations in conducting research on potentially vulnerable populations (supervised adult and juvenile offenders), and knowledge of and background in criminal justice. The Research Analyst IV will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Build evaluation databases; write SQL queries to extract data from the Integrated Case Management System (ICMS), and complete data entry and perform quality assurance. Perform statistical analysis and summarize the results of the analysis into charts, tables, and reports Manage State or grant-funded evaluation projects (Juvenile Justice Crime Prevention Act, SB678, and others), collect and enter data, maintain records, prepare and submit outcome reports Prepare executive briefings for Probation’s management team, present study findings at meetings and conferences Respond to data requests from management, operations staff, other County agencies, and outside agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (4) four years’ experience in conducting applied research preferably in a criminal justice or social science setting and will also possess a Bachelor's degree or higher in criminal justice, sociology, psychology, or other related social science field. The ideal candidate will have extensive knowledge of evaluation methods, research design, and statistical analysis with the ability to organize statistical information at both the program and individual client level. In addition, the ideal candidate will possess experience in the various methods of organizing statistical information into reports using tables, charts, and/or graphs. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Conduct complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and variability criteria, and regression analysis Gathers, analyzes, researches, interprets, and applies relevant data skillfully to respond in creative ways to achieve measurable results Methods of data extraction, quality assurance, and management OC Probation’s Integrated Case Management System (ICMS) including underlying tables Evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform complex statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, PowerBI, ArcGIS and Microsoft SQL Server Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Probation department LEADERSHIP, INTERPERSONAL SKILLS Establishing and maintaining productive relationships with all levels of management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Working collaboratively with research staff and program operations staff when developing evaluation plans and determining appropriate outcomes Identifying with the larger organizational team and the role required; sharing resources, responding to requests from other parts of the organizations, and supporting the Agency's agenda Demonstrates good judgment; accurately define problems/issues, and evaluates and recommends solutions COMMUNICATION SKILLS Communicating and interacting both verbally and in writing with all levels of staff and managers Presenting complex statistical information in a "non-technical" manner to an audience both verbally and in written form MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify the most qualified applicants. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County may be required. Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Therefore, you are strongly encouraged to be detailed and thorough in demonstrating your qualifications . Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST IV (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. FIRST ROUND OF CONSIDERATION: Sunday, July 24, 2022, at 11:59 PM (PDT) Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst IV positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles and assisting victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst IV who will be responsible for the collection, entry, validation and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine reports; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst IV establishes and collaborates effective working relationships with probation officers, clerical staff, supervising deputy probation officers, division directors, and partner agencies to prepare for and conduct program/project evaluations. Finally, this position requires extensive research skills, knowledge of the unique limitations in conducting research on potentially vulnerable populations (supervised adult and juvenile offenders), and knowledge of and background in criminal justice. The Research Analyst IV will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Build evaluation databases; write SQL queries to extract data from the Integrated Case Management System (ICMS), and complete data entry and perform quality assurance. Perform statistical analysis and summarize the results of the analysis into charts, tables, and reports Manage State or grant-funded evaluation projects (Juvenile Justice Crime Prevention Act, SB678, and others), collect and enter data, maintain records, prepare and submit outcome reports Prepare executive briefings for Probation’s management team, present study findings at meetings and conferences Respond to data requests from management, operations staff, other County agencies, and outside agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (4) four years’ experience in conducting applied research preferably in a criminal justice or social science setting and will also possess a Bachelor's degree or higher in criminal justice, sociology, psychology, or other related social science field. The ideal candidate will have extensive knowledge of evaluation methods, research design, and statistical analysis with the ability to organize statistical information at both the program and individual client level. In addition, the ideal candidate will possess experience in the various methods of organizing statistical information into reports using tables, charts, and/or graphs. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Conduct complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and variability criteria, and regression analysis Gathers, analyzes, researches, interprets, and applies relevant data skillfully to respond in creative ways to achieve measurable results Methods of data extraction, quality assurance, and management OC Probation’s Integrated Case Management System (ICMS) including underlying tables Evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform complex statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, PowerBI, ArcGIS and Microsoft SQL Server Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Probation department LEADERSHIP, INTERPERSONAL SKILLS Establishing and maintaining productive relationships with all levels of management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Working collaboratively with research staff and program operations staff when developing evaluation plans and determining appropriate outcomes Identifying with the larger organizational team and the role required; sharing resources, responding to requests from other parts of the organizations, and supporting the Agency's agenda Demonstrates good judgment; accurately define problems/issues, and evaluates and recommends solutions COMMUNICATION SKILLS Communicating and interacting both verbally and in writing with all levels of staff and managers Presenting complex statistical information in a "non-technical" manner to an audience both verbally and in written form MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify the most qualified applicants. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County may be required. Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Therefore, you are strongly encouraged to be detailed and thorough in demonstrating your qualifications . Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNITY WORKER II (Behavioral Health Services) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will close will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately . This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022. If you applied previously or were placed on the eligible list, you do not need to reapply. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care. THE PROGRAM Prevention and Intervention is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness. THE OPPORTUNITY The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned. The position provides services Monday through Friday and some programs require evening hours. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required. Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business. The ideal candidate will also possess the knowledge and experience in the following competencies: Technical Knowledge l Technical Experience Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children Facilitating age-appropriate activities when supervising minors Safety Focus Ensuring the safety of children who are being supervised Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry Relationship Building l Interpersonal Skills Providing excellent customer service amongst co-workers, clients, and the public Working independently and on a team Observing and analyzing behavior and appropriateness for the situation Adaptability Adapting to new information or unexpected program obstacles Working effectively in a changing environment, and adjusting as needed MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Community Worker II. PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMMUNITY WORKER II (Behavioral Health Services) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will close will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately . This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022. If you applied previously or were placed on the eligible list, you do not need to reapply. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care. THE PROGRAM Prevention and Intervention is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness. THE OPPORTUNITY The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned. The position provides services Monday through Friday and some programs require evening hours. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required. Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business. The ideal candidate will also possess the knowledge and experience in the following competencies: Technical Knowledge l Technical Experience Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children Facilitating age-appropriate activities when supervising minors Safety Focus Ensuring the safety of children who are being supervised Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry Relationship Building l Interpersonal Skills Providing excellent customer service amongst co-workers, clients, and the public Working independently and on a team Observing and analyzing behavior and appropriateness for the situation Adaptability Adapting to new information or unexpected program obstacles Working effectively in a changing environment, and adjusting as needed MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Community Worker II. PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT - CORRECTIONAL HEALTH SERVICES Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Medical Assistant vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The Adult CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY The Medical Assistant opportunity is focused in performing non-invasive routine technical support in correctional ambulatory care clinics and performing other job duties which include but are not limited to: Working with medical providers (onsite and telemedicine/telepsychiatry) and patients Filing, organizing and maintaining patient health records and medical applications Preparing and reviewing health records prior to medical exams Preparing inmate patients for examination by taking vital signs, performing Snellen exams, height/weight measurements, pregnancy screening and other data collection as needed Assisting OB/GYN provider with exams for routine pregnancy and women's health exams Assisting with intake and screening of new jail bookings Transcribing medical orders, and inputting data into Electronic Health Record (EHR) system Cleaning and stocking treatment areas Administering one-time doses of medication ordered by prescribers, including oral and injectable medications Performing venipuncture and collecting and preparing other lab specimens as ordered Performing electrocardiogram (EKG's), tuberculosis skin testing (PPD), blood glucose monitoring, and routine treatments Being able to lift, carry, push, and pull up to 50 pounds to carry "man down bag" while ascending or descending stairs or to transfer/turn patients Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. Please note, some positions may require availability to work night shifts. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate must be able to work in varied clinical settings such as women's health, obstetrics and adult general practice. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Using Microsoft Word, Excel, PowerPoint and Outlook proficiently Electronic Health Records (EHR) systems Administering oral medications with accuracy Obtaining and documenting baseline vital signs, height and weight Collecting routine laboratory specimens, including but not limited to: blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening Placing of PPD, obtaining EKG's, removing sutures and splints, performing ear lavage, dressing and caring for patient's wound and other routine treatments Maintaining treatment area and medical files accordingly Communication and Collaboration: Communicating effectively and clearly both verbally and in writing Building and maintaining effective and collaborative working relationships with ACHS staff, Orange County Sheriff's Department personnel and other professional staff members Reporting patient's relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Being constantly aware of professional boundaries when communicating with patients Respecting background diversity when working with patients Adaptability and Safety: Working effectively in a changing and stressful environment, and making adjustments as necessary Demonstrating resiliency, tenacity and maintaining energy while continuously provide compassionate care to fulfill ACHS responsibilities Maintaining awareness of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security when assisting medical staff or providing care to medical and mental health patients at all times SPECIAL QUALIFICATIONS/REQUIREMENTS Candidates must possess valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing Candidates must possess a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture, by date of appointment Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification by the date of appointment Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for the Medical Assistant classification as well as the physical requirements. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shifts, assigned to work every other weekends, and work holidays as needed in these 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, and will be exposed to profanity and/or anti-social behavior.There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT - CORRECTIONAL HEALTH SERVICES Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Medical Assistant vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The Adult CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY The Medical Assistant opportunity is focused in performing non-invasive routine technical support in correctional ambulatory care clinics and performing other job duties which include but are not limited to: Working with medical providers (onsite and telemedicine/telepsychiatry) and patients Filing, organizing and maintaining patient health records and medical applications Preparing and reviewing health records prior to medical exams Preparing inmate patients for examination by taking vital signs, performing Snellen exams, height/weight measurements, pregnancy screening and other data collection as needed Assisting OB/GYN provider with exams for routine pregnancy and women's health exams Assisting with intake and screening of new jail bookings Transcribing medical orders, and inputting data into Electronic Health Record (EHR) system Cleaning and stocking treatment areas Administering one-time doses of medication ordered by prescribers, including oral and injectable medications Performing venipuncture and collecting and preparing other lab specimens as ordered Performing electrocardiogram (EKG's), tuberculosis skin testing (PPD), blood glucose monitoring, and routine treatments Being able to lift, carry, push, and pull up to 50 pounds to carry "man down bag" while ascending or descending stairs or to transfer/turn patients Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. Please note, some positions may require availability to work night shifts. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate must be able to work in varied clinical settings such as women's health, obstetrics and adult general practice. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Using Microsoft Word, Excel, PowerPoint and Outlook proficiently Electronic Health Records (EHR) systems Administering oral medications with accuracy Obtaining and documenting baseline vital signs, height and weight Collecting routine laboratory specimens, including but not limited to: blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening Placing of PPD, obtaining EKG's, removing sutures and splints, performing ear lavage, dressing and caring for patient's wound and other routine treatments Maintaining treatment area and medical files accordingly Communication and Collaboration: Communicating effectively and clearly both verbally and in writing Building and maintaining effective and collaborative working relationships with ACHS staff, Orange County Sheriff's Department personnel and other professional staff members Reporting patient's relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Being constantly aware of professional boundaries when communicating with patients Respecting background diversity when working with patients Adaptability and Safety: Working effectively in a changing and stressful environment, and making adjustments as necessary Demonstrating resiliency, tenacity and maintaining energy while continuously provide compassionate care to fulfill ACHS responsibilities Maintaining awareness of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security when assisting medical staff or providing care to medical and mental health patients at all times SPECIAL QUALIFICATIONS/REQUIREMENTS Candidates must possess valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing Candidates must possess a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture, by date of appointment Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification by the date of appointment Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for the Medical Assistant classification as well as the physical requirements. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shifts, assigned to work every other weekends, and work holidays as needed in these 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, and will be exposed to profanity and/or anti-social behavior.There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL WORKER Children and Family Services Specialty In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. *********************************************************************************************************************************************************** Do you have what it takes to be a Senior Social Worker? The Children and Family Services is hiring candidates who are passionate, empathetic, resilient, and dedicated to partner with families ensuring children live in a safe, nurturing and permanent homes. ************************************************************************************************************************************************************* ABOUT THE POSITION The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as child abuse, domestic abuse violence, substance abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges. Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr The current vacancies are within the following Programs within Children and Family Services (CFS) Division programs: CFS Child Abuse & Adult Protection Hotline- The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law. CFS Court Programs - The SSW in this program represents Children and Family Services in Juvenile Court and makes recommendations to the Court regarding child reunification and the need for further court involvement and oversight. This position may require travel to other counties or states, depending on the youth's placement location. CFS Emergency Response - The SSW in this program responds to and investigates reports of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage. In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Family Preservation, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Write comprehensive reports, such as: investigation, Detention, Jurisdictional/Dispositional and Status Review reports Investigate allegations of child abuse and neglect allegations Assess the harm and risk of a child for neglect and abuse Work closely with children with ages from infant to 18 years' old and foster youth who opt to remain in care after their 18th birthday Attend and testify in criminal, probate, family law or juvenile court hearings Case management activities Work with stakeholders such as law enforcement, Health Care Agency, Probation, attorneys, community partners, medical professionals, therapists, educators, etc. Conduct state mandated monthly contacts and court ordered family visitations In addition, depending on the work assignment, candidates hired as SSW may or will: Lift a child or transport a child to a designated location Respond to cases within Orange County as well as outside Orange County Sit for periods up to one hour or longer while driving to home visits or attending court hearings Climb flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance within the Orange County vicinity O ther Opportunities Associated with the Position Supervise SSW interns Clinical Supervision Hours WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to children. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technical Knowledge/Education: Possession of a Bachelor’ degree or higher in Social Work, Child Welfare, Forensic Psychology, Sociology, Psychology, Counseling, Child Development or possession of active MFT or LCSW license Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA. Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy. Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions, practicing self-care routine to promote health and wellness Professional Integrity and Ethics: Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers. Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including such as CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from the California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. Application Screening: (Refer/Non-Refer) After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel | Application Rating: (Weighted 100%) Application materials will be evaluated for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL WORKER Children and Family Services Specialty In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. *********************************************************************************************************************************************************** Do you have what it takes to be a Senior Social Worker? The Children and Family Services is hiring candidates who are passionate, empathetic, resilient, and dedicated to partner with families ensuring children live in a safe, nurturing and permanent homes. ************************************************************************************************************************************************************* ABOUT THE POSITION The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as child abuse, domestic abuse violence, substance abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges. Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr The current vacancies are within the following Programs within Children and Family Services (CFS) Division programs: CFS Child Abuse & Adult Protection Hotline- The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law. CFS Court Programs - The SSW in this program represents Children and Family Services in Juvenile Court and makes recommendations to the Court regarding child reunification and the need for further court involvement and oversight. This position may require travel to other counties or states, depending on the youth's placement location. CFS Emergency Response - The SSW in this program responds to and investigates reports of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage. In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Family Preservation, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Write comprehensive reports, such as: investigation, Detention, Jurisdictional/Dispositional and Status Review reports Investigate allegations of child abuse and neglect allegations Assess the harm and risk of a child for neglect and abuse Work closely with children with ages from infant to 18 years' old and foster youth who opt to remain in care after their 18th birthday Attend and testify in criminal, probate, family law or juvenile court hearings Case management activities Work with stakeholders such as law enforcement, Health Care Agency, Probation, attorneys, community partners, medical professionals, therapists, educators, etc. Conduct state mandated monthly contacts and court ordered family visitations In addition, depending on the work assignment, candidates hired as SSW may or will: Lift a child or transport a child to a designated location Respond to cases within Orange County as well as outside Orange County Sit for periods up to one hour or longer while driving to home visits or attending court hearings Climb flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance within the Orange County vicinity O ther Opportunities Associated with the Position Supervise SSW interns Clinical Supervision Hours WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to children. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technical Knowledge/Education: Possession of a Bachelor’ degree or higher in Social Work, Child Welfare, Forensic Psychology, Sociology, Psychology, Counseling, Child Development or possession of active MFT or LCSW license Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA. Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy. Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions, practicing self-care routine to promote health and wellness Professional Integrity and Ethics: Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers. Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including such as CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from the California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. Application Screening: (Refer/Non-Refer) After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel | Application Rating: (Weighted 100%) Application materials will be evaluated for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL WORKER Adult Protective Services Family Self-Sufficiency In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. WHAT WE DO The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr TRAITS WE ARE LOOKING FOR IN A CANDIDATE SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly. WORK ASSIGNMENT This recruitment will be used to fill current and future vacancies in the following programs: Adult Services-Adult Protective Service The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate. SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect. Family Self Sufficiency-Domestic Abuse Services Unit (DASU) The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to: Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation Continually assess risks of dependent adults and the elderly Coordinate conferences, case plans, and supportive services with CMs and EESs Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities Complete case notes, DASU forms, and short summaries in the CalWIN system WORK LOCATION: The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Investigate allegations of abuse and neglect of elders and dependent adults Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources Documents ongoing narrative information in the case record Provide case management services Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc. Attend collaborative meetings Conduct follow up State mandated home visits and unannounced field visits Supervise SSW interns In addition, depending on the work assignment, candidates hired as an SSW may or will: Respond to cases within Orange County Sit for periods up to one hour or longer while driving to home visits Sit or stand for periods up to one hour or longer while in the field Climb and descend flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance to drive within Orange County vicinity WORK LOCATION The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technology Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx Ability to learn new computer software/programs utilized by SSA Client and Result Focus Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality Maintaining and safeguarding client's information for privacy. Investigation Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus : Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions. Professional Integrity and Ethics Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers. Relationship Building Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Click here to learn more about the physical, mental, and environmental conditions for this position. RECRUITMENT PROCESS Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process. Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or Cynthia.Silva@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL WORKER Adult Protective Services Family Self-Sufficiency In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. WHAT WE DO The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr TRAITS WE ARE LOOKING FOR IN A CANDIDATE SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly. WORK ASSIGNMENT This recruitment will be used to fill current and future vacancies in the following programs: Adult Services-Adult Protective Service The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate. SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect. Family Self Sufficiency-Domestic Abuse Services Unit (DASU) The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to: Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation Continually assess risks of dependent adults and the elderly Coordinate conferences, case plans, and supportive services with CMs and EESs Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities Complete case notes, DASU forms, and short summaries in the CalWIN system WORK LOCATION: The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Investigate allegations of abuse and neglect of elders and dependent adults Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources Documents ongoing narrative information in the case record Provide case management services Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc. Attend collaborative meetings Conduct follow up State mandated home visits and unannounced field visits Supervise SSW interns In addition, depending on the work assignment, candidates hired as an SSW may or will: Respond to cases within Orange County Sit for periods up to one hour or longer while driving to home visits Sit or stand for periods up to one hour or longer while in the field Climb and descend flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance to drive within Orange County vicinity WORK LOCATION The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technology Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx Ability to learn new computer software/programs utilized by SSA Client and Result Focus Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality Maintaining and safeguarding client's information for privacy. Investigation Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus : Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions. Professional Integrity and Ethics Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers. Relationship Building Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Click here to learn more about the physical, mental, and environmental conditions for this position. RECRUITMENT PROCESS Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process. Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or Cynthia.Silva@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH ANALYST III (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. FIRST ROUND OF CONSIDERATION: Sunday, November 6, 2022, at 11:59 PM (PST) This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst III positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst III who, under the direction and guidance of a Senior Research Analyst and/or Research Analyst IV, will be responsible for the collection, entry, validation, and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine and ad hoc reports with timely deadlines; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst III establishes and collaborates on developing effective working relationships with non-sworn staff (i.e., clerical, IT, etc.), probation officers, supervising deputy probation officers, division directors, and partner agencies regarding information and data collection (i.e. monitor quality control; interpreting & recording of key data in Probation's Integrated Case Management System (ICMS). Finally, this position may be assigned as a liaison to county and statewide agencies with regard to clarifying information/data being submitted to these agencies. The Research Analyst III will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Interpret and record key data from the Department’s Integrated Case Management System (ICMS), OC Courts Vision, Department of Justice (DOJ) Juvenile Court and Probation Statistical System (JCPSS) and other case management systems Enter data into various databases and perform quality assurance Perform statistical analysis and summarize the results into charts, tables, and reports Support State or grant-funded evaluation projects (i.e., Juvenile Justice Crime Prevention Act, SB678, AB109, etc.), collect and enter data, maintain records, prepare and submit outcome reports Respond to data requests from management, operations staff, other County agencies, and external agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (3) three years’ experience in conducting applied research, preferably in a criminal justice or social science setting, and will also possess a bachelor’s degree in statistics, criminal justice, sociology, psychology, or other related social science field. The ideal candidate will possess experience in the various methods of organizing statistical information into reports, tables, charts, graphs, and using statistical analysis software applications such as Statistical Package for the Social Sciences (SPSS), as well as Microsoft Excel, Word, PowerPoint, and Access. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and experience with statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Methods of data extraction, quality assurance, and management Ability to follow written procedures of existing projects while eventually improving processes for efficiency Knowledge of evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server RELATIONSHIP BUILDING AND INTERPERSONAL SKILLS Establishing and maintaining productive relationships with research staff, management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Ability to work collaboratively with research staff and program operations staff while focusing on outcomes and accomplishments Interacting professionally with a variety of professionals and responding in a timely manner ORAL / WRITTEN COMMUNICATION SKILLS Communicating and interacting effectively with all levels of staff and managers Presenting statistical information in a "non-technical" manner to an audience both verbally and in written form Writing clearly and concisely; demonstrating proofreading and editing skills, composing informative memos, e-mails, formal correspondence, reports, and other documents MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst III classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST III (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. FIRST ROUND OF CONSIDERATION: Sunday, November 6, 2022, at 11:59 PM (PST) This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst III positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst III who, under the direction and guidance of a Senior Research Analyst and/or Research Analyst IV, will be responsible for the collection, entry, validation, and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine and ad hoc reports with timely deadlines; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst III establishes and collaborates on developing effective working relationships with non-sworn staff (i.e., clerical, IT, etc.), probation officers, supervising deputy probation officers, division directors, and partner agencies regarding information and data collection (i.e. monitor quality control; interpreting & recording of key data in Probation's Integrated Case Management System (ICMS). Finally, this position may be assigned as a liaison to county and statewide agencies with regard to clarifying information/data being submitted to these agencies. The Research Analyst III will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Interpret and record key data from the Department’s Integrated Case Management System (ICMS), OC Courts Vision, Department of Justice (DOJ) Juvenile Court and Probation Statistical System (JCPSS) and other case management systems Enter data into various databases and perform quality assurance Perform statistical analysis and summarize the results into charts, tables, and reports Support State or grant-funded evaluation projects (i.e., Juvenile Justice Crime Prevention Act, SB678, AB109, etc.), collect and enter data, maintain records, prepare and submit outcome reports Respond to data requests from management, operations staff, other County agencies, and external agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (3) three years’ experience in conducting applied research, preferably in a criminal justice or social science setting, and will also possess a bachelor’s degree in statistics, criminal justice, sociology, psychology, or other related social science field. The ideal candidate will possess experience in the various methods of organizing statistical information into reports, tables, charts, graphs, and using statistical analysis software applications such as Statistical Package for the Social Sciences (SPSS), as well as Microsoft Excel, Word, PowerPoint, and Access. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and experience with statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Methods of data extraction, quality assurance, and management Ability to follow written procedures of existing projects while eventually improving processes for efficiency Knowledge of evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server RELATIONSHIP BUILDING AND INTERPERSONAL SKILLS Establishing and maintaining productive relationships with research staff, management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Ability to work collaboratively with research staff and program operations staff while focusing on outcomes and accomplishments Interacting professionally with a variety of professionals and responding in a timely manner ORAL / WRITTEN COMMUNICATION SKILLS Communicating and interacting effectively with all levels of staff and managers Presenting statistical information in a "non-technical" manner to an audience both verbally and in written form Writing clearly and concisely; demonstrating proofreading and editing skills, composing informative memos, e-mails, formal correspondence, reports, and other documents MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst III classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Group Counselor II vacancies until the next recruitment. Please attach transcripts when submitting application. SOCIAL SERVICES AGENCY The Orange County Social Services Agency (SSA) is comprised of the following four divisions: Adult Services and Assistance Programs (ASAP); Children and Family Services (CFS); Family Self-Sufficiency (FSS); and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. We succeed in our mission through encouragement and respect for our clients, partnerships with the community, and a commitment to innovation and excellence in leadership. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) . The OCFC is a 24-hour emergency shelter care facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The ideal candidate will perform a lead capacity over cottage staff and may also act as Duty Officer for the facility in the absence of supervisory personnel. For a complete job description, including example of duties, please click here . Work Schedule Group Counselor II’s are assigned a fixed schedule that include weekends and holidays and are subject to change every six (6) months, depending on the needs of the department. Standard shifts are 6:30 am - 2:30 pm and 2:30 pm - 10:30 pm. Supplemental Pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The agency is seeking a candidate with a completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children OR a current Child Development Associate (CDA) credential with at least 3 post-secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children. The ideal candidate will also possess two (2) or more years of experience which would demonstrate working directly with infants, children, and teens, providing care, recreational activities (e.g., playing games/sports), and providing crisis intervention (e.g., approved physical restraint and/or verbal de-escalation techniques). In addition, the ideal candidate will demonstrate the knowledge, skills, and experience in all of the competencies below. Technical Knowledge | Technical Experience Understanding of juvenile institutional administration laws, rules, and regulations and familiarity with the Welfare and Institutions Code Comprehension of intervention techniques to be able to evaluate situations and handling difficult situations Working with at-risk youth (abandoned, abused, neglected) Utilizing effective techniques to assist or help child's needs Working with troubled and special needs children in relation to their level of functioning Developing and coordinating case treatment plans Observing for illnesses, reporting them as they occur, and providing medications as prescribed by physician, if needed Utilizing Microsoft Excel, Word, PowerPoint and Outlook proficiently Leadership l Supervision Leading, mentoring, and training Group Counselor Trainee I/II and Group Counselor I staff Training counselors in organizational procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities Promoting and supports ethical and professional standards in the work place, and skillfully handles personnel issues Demonstrating experience leading and facilitating meetings, trainings and projects Cultivating and maintaining effective working relationships with co-workers Judgment | Decision Making Skill Demonstrating expertise utilizing crisis intervention techniques Hypersensitive of children's personal safety and security, and any environmental hazards while working with children Making sound decisions/judgment or take actions to prevent injury to children Responding quickly to emergencies, especially, involving children Interpersonal | Communication Skills Having compassion to provide care and assistance without judgment to troubled children Using effective communication when working with staff, other County agencies, and/or stakeholders, both orally and in writing Maintaining a positive attitude and effectively handling stress when dealing with difficult children Writing accurate data and/or reports As the incumbents are responsible for transporting children to their various activities, a valid Class C Driver's License is highly desirable. MINIMUM QUALIFICATIONS Click here for complete classification description for Group Counselor II SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications, therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel (Weighted 100%): An Application Appraisal Panel (AAP) Subject matter experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the highest scoring candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. ELIGIBLE LIST Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at 714-245-6209 , or raylina.avila@ssa.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Group Counselor II vacancies until the next recruitment. Please attach transcripts when submitting application. SOCIAL SERVICES AGENCY The Orange County Social Services Agency (SSA) is comprised of the following four divisions: Adult Services and Assistance Programs (ASAP); Children and Family Services (CFS); Family Self-Sufficiency (FSS); and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. We succeed in our mission through encouragement and respect for our clients, partnerships with the community, and a commitment to innovation and excellence in leadership. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) . The OCFC is a 24-hour emergency shelter care facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The ideal candidate will perform a lead capacity over cottage staff and may also act as Duty Officer for the facility in the absence of supervisory personnel. For a complete job description, including example of duties, please click here . Work Schedule Group Counselor II’s are assigned a fixed schedule that include weekends and holidays and are subject to change every six (6) months, depending on the needs of the department. Standard shifts are 6:30 am - 2:30 pm and 2:30 pm - 10:30 pm. Supplemental Pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The agency is seeking a candidate with a completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children OR a current Child Development Associate (CDA) credential with at least 3 post-secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children. The ideal candidate will also possess two (2) or more years of experience which would demonstrate working directly with infants, children, and teens, providing care, recreational activities (e.g., playing games/sports), and providing crisis intervention (e.g., approved physical restraint and/or verbal de-escalation techniques). In addition, the ideal candidate will demonstrate the knowledge, skills, and experience in all of the competencies below. Technical Knowledge | Technical Experience Understanding of juvenile institutional administration laws, rules, and regulations and familiarity with the Welfare and Institutions Code Comprehension of intervention techniques to be able to evaluate situations and handling difficult situations Working with at-risk youth (abandoned, abused, neglected) Utilizing effective techniques to assist or help child's needs Working with troubled and special needs children in relation to their level of functioning Developing and coordinating case treatment plans Observing for illnesses, reporting them as they occur, and providing medications as prescribed by physician, if needed Utilizing Microsoft Excel, Word, PowerPoint and Outlook proficiently Leadership l Supervision Leading, mentoring, and training Group Counselor Trainee I/II and Group Counselor I staff Training counselors in organizational procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities Promoting and supports ethical and professional standards in the work place, and skillfully handles personnel issues Demonstrating experience leading and facilitating meetings, trainings and projects Cultivating and maintaining effective working relationships with co-workers Judgment | Decision Making Skill Demonstrating expertise utilizing crisis intervention techniques Hypersensitive of children's personal safety and security, and any environmental hazards while working with children Making sound decisions/judgment or take actions to prevent injury to children Responding quickly to emergencies, especially, involving children Interpersonal | Communication Skills Having compassion to provide care and assistance without judgment to troubled children Using effective communication when working with staff, other County agencies, and/or stakeholders, both orally and in writing Maintaining a positive attitude and effectively handling stress when dealing with difficult children Writing accurate data and/or reports As the incumbents are responsible for transporting children to their various activities, a valid Class C Driver's License is highly desirable. MINIMUM QUALIFICATIONS Click here for complete classification description for Group Counselor II SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications, therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel (Weighted 100%): An Application Appraisal Panel (AAP) Subject matter experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the highest scoring candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. ELIGIBLE LIST Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at 714-245-6209 , or raylina.avila@ssa.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: https://hrs.ocgov.com OR 333 W. Santa Ana Blvd, Santa Ana, CA 92701 EXAM #7495HP-1022-042 (O) CLINICAL PSYCHOLOGIST I/II JB Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: https://hrs.ocgov.com OR 333 W. Santa Ana Blvd, Santa Ana, CA 92701 EXAM #7495HP-1022-042 (O) CLINICAL PSYCHOLOGIST I/II JB Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Assistant Environmental Health Specialist / Environmental Health Specialist I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Assistant Environmental Health Specialist $27.19 - $36.65 Hourly Environmental Health Specialist I $32.00 - $43.14 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Assistant Environmental Health Specialist/Environmental Health Specialist I positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division is comprised of various programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses with providing healthy and safe communities. Services include retail and wholesale food protection, foodborne illness investigations, public pool inspections, childhood lead exposure prevention, water quality, ocean water protection, solid waste facility oversight, hazardous materials surveillance and mitigation oversight, underground and aboveground storage tank oversight, body art facility and practitioner oversight, medical waste management inspections and a used oil recycling education program. THE OPPORTUNITY Assistant Environmental Health Specialist (AEHS) The AEHS will learn to perform inspections and investigations in the enforcement of environmental health laws and regulations. Upon satisfactory performance at this level and receipt of certification as a Registered Environmental Health Specialist (REHS), incumbents may be promoted to the class of Environmental Health Specialist I. All applications submitted to Human Resource Services for the AEHS position will not be processed without the required certification letter issued by the California Department of Public Health. Environmental Health Specialist I (EHS I) The Registered Environmental Health Specialist (REHS) will perform inspections and investigations in the enforcement of environmental health laws and regulations. All applications submitted to Human Resource Services for the EHS I position will not be processed without the required REHS certification. Information on the REHS Program can be found by visiting the California Department of Public Health (CDPH) website. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must possess extensive experience in the following core competencies: Technical Knowledge Understanding of food safety training concepts and regulations, such as the California Retail Food Code, Oral Culture Learning, Active Managerial Control, as well as the Food and Drug Administration Voluntary Program Standards Understanding of applied sciences, such as health sciences, microbiology, chemistry, and physics Collaborating with supervision and co-workers to explore new opportunities, and implement new techniques, and approaches pertinent to environmental health, such as active learning and listening, using education to modify behaviors, and improve overall safety Analyzing data and facts relevant to environmental health and inspections Utilizing and implementing Microsoft Office and data tracking systems Oral | Written Communication Skills Providing verbal feedback to others and clearly articulating public health issues to operators Gathering and reporting data consistently from inspections, writing reports and entering into the database Collaboration | Organizational Skills Managing numerous projects simultaneously and working collaboratively with a committee or team Collaborating to independently solve problems or issues with industry or other regulatory entities Collaborating with Division staff and external partners, including local, state, and federal agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for an Assistant Environmental Health Specialist as well as the physical, mental, environmental, and working conditions. Click here to view the minimum qualifications as an Environmental Health Specialist I as well as the physical, mental, environmental, and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | (Refer/Non-Refer): Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION Assistant Environmental Health Specialist / Environmental Health Specialist I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Assistant Environmental Health Specialist $27.19 - $36.65 Hourly Environmental Health Specialist I $32.00 - $43.14 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Assistant Environmental Health Specialist/Environmental Health Specialist I positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division is comprised of various programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses with providing healthy and safe communities. Services include retail and wholesale food protection, foodborne illness investigations, public pool inspections, childhood lead exposure prevention, water quality, ocean water protection, solid waste facility oversight, hazardous materials surveillance and mitigation oversight, underground and aboveground storage tank oversight, body art facility and practitioner oversight, medical waste management inspections and a used oil recycling education program. THE OPPORTUNITY Assistant Environmental Health Specialist (AEHS) The AEHS will learn to perform inspections and investigations in the enforcement of environmental health laws and regulations. Upon satisfactory performance at this level and receipt of certification as a Registered Environmental Health Specialist (REHS), incumbents may be promoted to the class of Environmental Health Specialist I. All applications submitted to Human Resource Services for the AEHS position will not be processed without the required certification letter issued by the California Department of Public Health. Environmental Health Specialist I (EHS I) The Registered Environmental Health Specialist (REHS) will perform inspections and investigations in the enforcement of environmental health laws and regulations. All applications submitted to Human Resource Services for the EHS I position will not be processed without the required REHS certification. Information on the REHS Program can be found by visiting the California Department of Public Health (CDPH) website. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must possess extensive experience in the following core competencies: Technical Knowledge Understanding of food safety training concepts and regulations, such as the California Retail Food Code, Oral Culture Learning, Active Managerial Control, as well as the Food and Drug Administration Voluntary Program Standards Understanding of applied sciences, such as health sciences, microbiology, chemistry, and physics Collaborating with supervision and co-workers to explore new opportunities, and implement new techniques, and approaches pertinent to environmental health, such as active learning and listening, using education to modify behaviors, and improve overall safety Analyzing data and facts relevant to environmental health and inspections Utilizing and implementing Microsoft Office and data tracking systems Oral | Written Communication Skills Providing verbal feedback to others and clearly articulating public health issues to operators Gathering and reporting data consistently from inspections, writing reports and entering into the database Collaboration | Organizational Skills Managing numerous projects simultaneously and working collaboratively with a committee or team Collaborating to independently solve problems or issues with industry or other regulatory entities Collaborating with Division staff and external partners, including local, state, and federal agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for an Assistant Environmental Health Specialist as well as the physical, mental, environmental, and working conditions. Click here to view the minimum qualifications as an Environmental Health Specialist I as well as the physical, mental, environmental, and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | (Refer/Non-Refer): Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Monday, February 26, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three (3) service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services. This Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. As a Behavioral Health Clinician I may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral and linkage to community services; utilize a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility, and conduct both individual and family needs assessments Prepare written materials and present information in ways that are professional and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements DESIRABLE QUALIFICATIONS The ideal candidate will demonstrate sound judgment, good decision making and problem-solving skills. Additionally, the ideal candidate should be able to work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate will have substantial knowledge and practical experience directly related to the following competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles and experience working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have had several hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with our Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental Requirements, and Environmental Conditions for Behavioral Health Clinician I. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Monday, February 26, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three (3) service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services. This Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. As a Behavioral Health Clinician I may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral and linkage to community services; utilize a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility, and conduct both individual and family needs assessments Prepare written materials and present information in ways that are professional and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements DESIRABLE QUALIFICATIONS The ideal candidate will demonstrate sound judgment, good decision making and problem-solving skills. Additionally, the ideal candidate should be able to work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate will have substantial knowledge and practical experience directly related to the following competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles and experience working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have had several hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with our Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental Requirements, and Environmental Conditions for Behavioral Health Clinician I. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Please note we have a One Day Hiring Event for this position on Monday, February 26, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of the application for a BBS license will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services. The Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. The Behavioral Health Clinician II may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services Administer a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility and conduct both individual and family needs assessments Prepare written materials and present information professionally and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Use the Electronic Health Records (EHR) system for scheduling and documentation requirements for some divisions Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements May serve as a clinical lead for employees in the Behavioral Health Clinician I class DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate sound judgment, good decision making and exercise good problem-solving skills. Additionally, the ideal candidate will work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, specifically in Spanish or Vietnamese. In addition, the ideal candidate should have substantial knowledge and practical experience directly related to the following core competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles when working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have previous hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Software proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions of Behavioral Health Clinician II. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, modification to the selection procedures listed above may occur. If changes in the selection procedures should occur, all candidates will receive notification via e-mail. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Please note we have a One Day Hiring Event for this position on Monday, February 26, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of the application for a BBS license will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services. The Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. The Behavioral Health Clinician II may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services Administer a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility and conduct both individual and family needs assessments Prepare written materials and present information professionally and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Use the Electronic Health Records (EHR) system for scheduling and documentation requirements for some divisions Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements May serve as a clinical lead for employees in the Behavioral Health Clinician I class DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate sound judgment, good decision making and exercise good problem-solving skills. Additionally, the ideal candidate will work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, specifically in Spanish or Vietnamese. In addition, the ideal candidate should have substantial knowledge and practical experience directly related to the following core competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles when working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have previous hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Software proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions of Behavioral Health Clinician II. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, modification to the selection procedures listed above may occur. If changes in the selection procedures should occur, all candidates will receive notification via e-mail. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor Trainee vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor Trainee? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor Trainee vacancies. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) ABOUT GROUP COUNSELOR TRAINEE CLASSIFICATION There is no permanent status in this class. Incumbents must successfully complete the probationary period to qualify for promotion to the Group Counselor I level or be subject to termination. WORK SCHEDULE Group Counselor Trainees work a fixed schedule (shift work) that changes every 6 months. Typical shifts include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor Trainee vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor Trainee? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor Trainee vacancies. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) ABOUT GROUP COUNSELOR TRAINEE CLASSIFICATION There is no permanent status in this class. Incumbents must successfully complete the probationary period to qualify for promotion to the Group Counselor I level or be subject to termination. WORK SCHEDULE Group Counselor Trainees work a fixed schedule (shift work) that changes every 6 months. Typical shifts include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE I Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Comprehensive Care Nurse I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental Health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The Comprehensive Care Nurse I is responsible for performing a variety of specialized duties: Obtain vital signs such as: temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments, interpret data collected, and refer to higher level of care as necessary, including: Obtaining comprehensive medical, mental health, family, and social history Interpreting vital signs results Wound care treatment and management Documenting in SOAP (Subjective-Objective-Assessment-Plan) format on electronic health record Treating clients based on nursing standardized procedures Review of health records, summarize and synthesize patient information, and give a comprehensive hand off at shift change or outside facility transfers utilizing a discharge-summary form or verbal reportParticipate in staff development and educational programs to maintain professional competencyParticipate in 5150 training; must pass and maintain certification (training will be provided)May perform other related duties as needed The Comprehensive Care Nurse I is expected to become oriented to the Comprehensive Care Nursing duties and assume increasing levels of responsibility. Incumbents who are not promoted by the end of their probationary period shall not pass probation. The ACHS facility is a 24-hour, 7-days per week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completion of a Personal History Form, interview with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). Correctional Health Services are a 24-hour, 7-days per week facilities. Incumbents must be able to work on weekends, evenings or night shift, and holidays . MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE I Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Comprehensive Care Nurse I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental Health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The Comprehensive Care Nurse I is responsible for performing a variety of specialized duties: Obtain vital signs such as: temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments, interpret data collected, and refer to higher level of care as necessary, including: Obtaining comprehensive medical, mental health, family, and social history Interpreting vital signs results Wound care treatment and management Documenting in SOAP (Subjective-Objective-Assessment-Plan) format on electronic health record Treating clients based on nursing standardized procedures Review of health records, summarize and synthesize patient information, and give a comprehensive hand off at shift change or outside facility transfers utilizing a discharge-summary form or verbal reportParticipate in staff development and educational programs to maintain professional competencyParticipate in 5150 training; must pass and maintain certification (training will be provided)May perform other related duties as needed The Comprehensive Care Nurse I is expected to become oriented to the Comprehensive Care Nursing duties and assume increasing levels of responsibility. Incumbents who are not promoted by the end of their probationary period shall not pass probation. The ACHS facility is a 24-hour, 7-days per week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completion of a Personal History Form, interview with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). Correctional Health Services are a 24-hour, 7-days per week facilities. Incumbents must be able to work on weekends, evenings or night shift, and holidays . MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. Adult Correctional Health Services (ACHS) The ACHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Comprehensive Care Nurse II assigned to ACHS will perform the following specialized duties: Obtain vital signs such as temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments and refer to higher level of care as necessary, including but not limited to: Comprehensive history taking Interpreting vital signs and physical assessment results Wound Care Documenting in Subjective-Objective-Assessment-Plan (SOAP) format on electronic health record Implementing standardized nursing protocols Monitoring outcomes Review of health records, summarize and synthesize client information, and give comprehensive hand off at shift change or outside facility transfers utilizing discharge summary form or verbal reportMaintain assigned work areas every shiftParticipate in staff development and educational programs to maintain professional competency Participate in 5150 training; must pass and maintain certification (training will be provided) Other duties as assigned The ACHS facility is a 24-hour, 7 days a week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate must possess extensive experience in the following core competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. Adult Correctional Health Services (ACHS) The ACHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Comprehensive Care Nurse II assigned to ACHS will perform the following specialized duties: Obtain vital signs such as temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments and refer to higher level of care as necessary, including but not limited to: Comprehensive history taking Interpreting vital signs and physical assessment results Wound Care Documenting in Subjective-Objective-Assessment-Plan (SOAP) format on electronic health record Implementing standardized nursing protocols Monitoring outcomes Review of health records, summarize and synthesize client information, and give comprehensive hand off at shift change or outside facility transfers utilizing discharge summary form or verbal reportMaintain assigned work areas every shiftParticipate in staff development and educational programs to maintain professional competency Participate in 5150 training; must pass and maintain certification (training will be provided) Other duties as assigned The ACHS facility is a 24-hour, 7 days a week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate must possess extensive experience in the following core competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange, California, United States
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor, Nights? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor, Nights vacancies. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor, Nights? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor, Nights vacancies. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist I) Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, or AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician I will include but are not limited to: Performing Psychosocial Mental Health evaluations, Drug Screenings and/or conducting needs assessments for facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conducting case management activities, facilitating referrals and linkages to community services and documenting services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients’ current levels of functioning, symptoms and behaviors and identifying target inmates' multiple criminogenic needs in order to have a greater impact on successful re-entry and recidivism Facilitating connections with family and other support systems such as forensic peer support mentors; conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with Behavioral Health Services Agencies, Adult Correctional Health Services (ACHS) and Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, and other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervision and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and presenting information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician I. To meet minimum qualifications with an APCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist I) Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, or AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician I will include but are not limited to: Performing Psychosocial Mental Health evaluations, Drug Screenings and/or conducting needs assessments for facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conducting case management activities, facilitating referrals and linkages to community services and documenting services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients’ current levels of functioning, symptoms and behaviors and identifying target inmates' multiple criminogenic needs in order to have a greater impact on successful re-entry and recidivism Facilitating connections with family and other support systems such as forensic peer support mentors; conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with Behavioral Health Services Agencies, Adult Correctional Health Services (ACHS) and Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, and other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervision and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and presenting information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician I. To meet minimum qualifications with an APCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of application for a BBS license will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional ninety $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult incarcerated populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult incarcerated populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician II will include but are not limited to: Performing Psychosocial MH evaluation, Drug Screening and/or conduct needs assessments to facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conduct case management activities, and facilitate referrals and linkages to community services, and document services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients current level of functioning, symptoms, behaviors and identifying target inmates' multiple criminogenic needs in order to have greater impact on successful re-entry and recidivism Linking the target population to a continuum of treatment and supportive services upon release, including but not limited to counseling, medication support, housing, and transportation Facilitating connections with family and other support systems such as forensic peer support mentors; and conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with BHS agencies, Adult Correctional Health Services (ACHS), Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match clients level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervisions and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and present information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician II. In order to meet minimum qualifications with an LPCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of application for a BBS license will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional ninety $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult incarcerated populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult incarcerated populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician II will include but are not limited to: Performing Psychosocial MH evaluation, Drug Screening and/or conduct needs assessments to facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conduct case management activities, and facilitate referrals and linkages to community services, and document services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients current level of functioning, symptoms, behaviors and identifying target inmates' multiple criminogenic needs in order to have greater impact on successful re-entry and recidivism Linking the target population to a continuum of treatment and supportive services upon release, including but not limited to counseling, medication support, housing, and transportation Facilitating connections with family and other support systems such as forensic peer support mentors; and conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with BHS agencies, Adult Correctional Health Services (ACHS), Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match clients level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervisions and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and present information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician II. In order to meet minimum qualifications with an LPCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST II Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Clinical Psychologist II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The County of Orange, Health Care Agency is seeking a licensed Clinical Psychologist to provide comprehensive diagnostic clinical mental health evaluations and participate in a psychotherapeutic program for the severely and persistently mentally ill clients within the Orange County Jail system. The Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. The CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. For detailed information on Correctional Health Services click here. Responsibilities of the Clinical Psychologist II position will include but are not limited to: Assess clients for current level of functioning and psychiatric history Provide psychotherapeutic interventions for individuals and groups with a wide range of psychological and substance use disorders Select, administer, score and interpret a wide variety of objective and projective tests (i.e. intelligence, personality, cognitive, aptitude and behavioral) Conduct psychological research and analyze statistical data in relation to Adult CHS (ACHS) program outcomes Participate in mental health quality management team to assist ACHS in program evaluation, streamlining processes and outcomes for increased effectiveness and efficiency Participate and provide mental health training seminars/presentations and in services didactic learning and training Assist in complex case analysis and provide guidance to other clinical staff regarding appropriate psychological evidence-based practices Provide clinical supervision to Clinical Psychologist I, Doctorate Practicum Students and Interns from contracted agencies with HCA Volunteer Services DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a doctoral degree in clinical psychology with at least two (2) years of post-licensure clinical experience. In addition, the ideal candidate will demonstrate knowledge and experience in the following competencies below: Technical Expertise and Knowledge of Title 15 Minimum Standards for Local Adult Facilities (California Code of Regulations - CCR), Immigration and Customs Enforcement (ICE), Board of State and Community Corrections, and other local, State and Federal standards as it relates to correctional settings Jail security policies and willingness to seek consultation with supervisor if uncertain HIPAA (Health Insurance Portability and Accountability Act) guidelines Conducting psychological testing and assessments for the purpose of diagnosis, treatment and prognoses of mentally ill clients and individuals with developmental disabilities Gathering, evaluating and interpreting psychological and statistical data Administering discharge planning and providing case management for the mentally ill and substance using clients Expertise in mental health and substance use diagnoses, symptoms and behaviors Applying current evidence-based practices to treat mentally ill clients and to reduce relapse and recidivism Administering latest trends and evidence-based psychological treatment and assessment protocols Conducting psychological interventions that promote health and wellness to clients served Knowledge of Lanterman-Petris-Short (LPS) Act laws and the application of its associated mandates Conducting psychological evaluations for LPS and Murphy conservatorship Some knowledge or exposure to the use of Electronic Health Records (EHR) system Using Microsoft Excel, Word, PowerPoint and Outlook proficiently Analysis and Critical Thinking Working independently in a regulatory capacity and maintaining a high level of confidentiality Analyzing factors that contribute to overall health problems and/or recidivism (i.e., poor medication compliance, drug and alcohol problems, homelessness) Making appropriate and effective decisions impacting clients' healthcare Responding efficiently to mental health emergencies throughout all jail Demonstrating a calm demeanor and providing care to client in relation to their level of psychological functioning (i.e. acute psychiatric housing) Evaluating and assessing situations and establishing appropriate clinical boundaries with clients (i.e., setting limits) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately Recognizing factors that are outside of mental health that could be impacting the clients overall functioning and refer appropriately (i.e., drug or alcohol withdrawal, medical issues) Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Communication and Collaboration Demonstrating effective communication both orally and in writing Using effective interviewing skills and techniques with clients Communicating clearly and thoroughly in discussing clinical cases and/or decisions to other healthcare staff and to other county agencies and/or stakeholders to better facilitate continuity of care and linking client to the appropriate level of care Engaging clients in discharge planning and developing a viable plan of self-care according to client's level of psychological functioning Working effectively with law enforcement personnel within the facility, police agencies from the community, clients' families, court personnel, community hospital staff, other County agencies such as Probation, Public Health Services, and hospitals Flexibility and Safety Maintaining a positive attitude and effectively handling stress Being flexible and reliable to perform daily responsibilities and urgent needs of the CHS Department on a 24/7 basis Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Being aware of any environmental hazards while working inside and outside the jail facility Providing compassionate care without judgment to a segment of clients that have been charged with criminal conduct SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS For detailed information on Clinical Psychologist II minimum qualifications, click here. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates who have multiple and complex health, social and psycho-social needs; may work with inmates who have communicable diseases and/or behavioral health issues; may be assigned to work one weekend day per week, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST II Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Clinical Psychologist II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The County of Orange, Health Care Agency is seeking a licensed Clinical Psychologist to provide comprehensive diagnostic clinical mental health evaluations and participate in a psychotherapeutic program for the severely and persistently mentally ill clients within the Orange County Jail system. The Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. The CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. For detailed information on Correctional Health Services click here. Responsibilities of the Clinical Psychologist II position will include but are not limited to: Assess clients for current level of functioning and psychiatric history Provide psychotherapeutic interventions for individuals and groups with a wide range of psychological and substance use disorders Select, administer, score and interpret a wide variety of objective and projective tests (i.e. intelligence, personality, cognitive, aptitude and behavioral) Conduct psychological research and analyze statistical data in relation to Adult CHS (ACHS) program outcomes Participate in mental health quality management team to assist ACHS in program evaluation, streamlining processes and outcomes for increased effectiveness and efficiency Participate and provide mental health training seminars/presentations and in services didactic learning and training Assist in complex case analysis and provide guidance to other clinical staff regarding appropriate psychological evidence-based practices Provide clinical supervision to Clinical Psychologist I, Doctorate Practicum Students and Interns from contracted agencies with HCA Volunteer Services DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a doctoral degree in clinical psychology with at least two (2) years of post-licensure clinical experience. In addition, the ideal candidate will demonstrate knowledge and experience in the following competencies below: Technical Expertise and Knowledge of Title 15 Minimum Standards for Local Adult Facilities (California Code of Regulations - CCR), Immigration and Customs Enforcement (ICE), Board of State and Community Corrections, and other local, State and Federal standards as it relates to correctional settings Jail security policies and willingness to seek consultation with supervisor if uncertain HIPAA (Health Insurance Portability and Accountability Act) guidelines Conducting psychological testing and assessments for the purpose of diagnosis, treatment and prognoses of mentally ill clients and individuals with developmental disabilities Gathering, evaluating and interpreting psychological and statistical data Administering discharge planning and providing case management for the mentally ill and substance using clients Expertise in mental health and substance use diagnoses, symptoms and behaviors Applying current evidence-based practices to treat mentally ill clients and to reduce relapse and recidivism Administering latest trends and evidence-based psychological treatment and assessment protocols Conducting psychological interventions that promote health and wellness to clients served Knowledge of Lanterman-Petris-Short (LPS) Act laws and the application of its associated mandates Conducting psychological evaluations for LPS and Murphy conservatorship Some knowledge or exposure to the use of Electronic Health Records (EHR) system Using Microsoft Excel, Word, PowerPoint and Outlook proficiently Analysis and Critical Thinking Working independently in a regulatory capacity and maintaining a high level of confidentiality Analyzing factors that contribute to overall health problems and/or recidivism (i.e., poor medication compliance, drug and alcohol problems, homelessness) Making appropriate and effective decisions impacting clients' healthcare Responding efficiently to mental health emergencies throughout all jail Demonstrating a calm demeanor and providing care to client in relation to their level of psychological functioning (i.e. acute psychiatric housing) Evaluating and assessing situations and establishing appropriate clinical boundaries with clients (i.e., setting limits) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately Recognizing factors that are outside of mental health that could be impacting the clients overall functioning and refer appropriately (i.e., drug or alcohol withdrawal, medical issues) Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Communication and Collaboration Demonstrating effective communication both orally and in writing Using effective interviewing skills and techniques with clients Communicating clearly and thoroughly in discussing clinical cases and/or decisions to other healthcare staff and to other county agencies and/or stakeholders to better facilitate continuity of care and linking client to the appropriate level of care Engaging clients in discharge planning and developing a viable plan of self-care according to client's level of psychological functioning Working effectively with law enforcement personnel within the facility, police agencies from the community, clients' families, court personnel, community hospital staff, other County agencies such as Probation, Public Health Services, and hospitals Flexibility and Safety Maintaining a positive attitude and effectively handling stress Being flexible and reliable to perform daily responsibilities and urgent needs of the CHS Department on a 24/7 basis Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Being aware of any environmental hazards while working inside and outside the jail facility Providing compassionate care without judgment to a segment of clients that have been charged with criminal conduct SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS For detailed information on Clinical Psychologist II minimum qualifications, click here. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates who have multiple and complex health, social and psycho-social needs; may work with inmates who have communicable diseases and/or behavioral health issues; may be assigned to work one weekend day per week, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly. Employees who are both Board Certified and certified in a subspecialty, with the certifications related to his/her assignment, shall receive the equivalent of one thousand dollars (1,000) monthly. Licensure Differential pay: Employees in this classification whose license is used to authorize the performance of duties and/or whose oversight is required for the performance of duties of a nurse practitioner or physicians assistant shall receive a licensure differential $1.60 for each hour such licensure is required. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Psychiatrist positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY ACHS is seeking compassionate Psychiatrists to provide psychiatric medical and mental health services to mentally ill inmates within Adult Correctional Health Services (ACHS). Responsibilities of the position will include but are not limited to: Conducting psychiatric evaluations on inmates referred for examination and treatment Administering crisis management of violent and suicidal inmates Ordering and interpreting laboratory and other medical diagnostic tests Prescribing medication and monitoring for side effects and medication efficacy Producing clear and concise health records, reports and correspondence, including the use of Electronic Health Records (EHR) systems Providing oversight, consultation, training, and directing the work of Nurse Practitioners, Nurses, and other personnel assigned to work in a specialty area Collaborating with other members of the healthcare team to improve patient care DESIRABLE QUALIFICATIONS The ideal candidate will have experience working in a correctional type of setting and possess a valid Board Certification issued by the American Board of Psychiatry and Neurology. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance use disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance use, and other major mental illnesses Treat patients with substance use disorders and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Familiarity with local, State and Federal standards related to providing mental health and medical care in a correctional setting Communication | Collaboration Prepare clear and concise medical and mental health records and reports Work collaboratively with law enforcement personnel within the facility, police agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain a positive attitude and effectively manage dealing with difficult patients and occasionally with patients' loved ones Safety Make sound judgments, actions or decisions to prevent injury/loss of life, financial loss, and address public relations issues Stay alert and mindful of personal safety and security while giving care to mentally ill patients Expertise in estimating patient's dangerousness (e.g. suicidal, harm to others) SPECIAL QUALIFICATIONS/REQUIREMENTS Possession of a valid DEA (Drug Enforcement Agency) license for Controlled Substances Level II Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year Flexible work schedules may be available. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Please click here for the physical, mental and environmental conditions for the Psychiatrist. Additional Information: Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. May be required to be on call. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly. Employees who are both Board Certified and certified in a subspecialty, with the certifications related to his/her assignment, shall receive the equivalent of one thousand dollars (1,000) monthly. Licensure Differential pay: Employees in this classification whose license is used to authorize the performance of duties and/or whose oversight is required for the performance of duties of a nurse practitioner or physicians assistant shall receive a licensure differential $1.60 for each hour such licensure is required. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Psychiatrist positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY ACHS is seeking compassionate Psychiatrists to provide psychiatric medical and mental health services to mentally ill inmates within Adult Correctional Health Services (ACHS). Responsibilities of the position will include but are not limited to: Conducting psychiatric evaluations on inmates referred for examination and treatment Administering crisis management of violent and suicidal inmates Ordering and interpreting laboratory and other medical diagnostic tests Prescribing medication and monitoring for side effects and medication efficacy Producing clear and concise health records, reports and correspondence, including the use of Electronic Health Records (EHR) systems Providing oversight, consultation, training, and directing the work of Nurse Practitioners, Nurses, and other personnel assigned to work in a specialty area Collaborating with other members of the healthcare team to improve patient care DESIRABLE QUALIFICATIONS The ideal candidate will have experience working in a correctional type of setting and possess a valid Board Certification issued by the American Board of Psychiatry and Neurology. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance use disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance use, and other major mental illnesses Treat patients with substance use disorders and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Familiarity with local, State and Federal standards related to providing mental health and medical care in a correctional setting Communication | Collaboration Prepare clear and concise medical and mental health records and reports Work collaboratively with law enforcement personnel within the facility, police agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain a positive attitude and effectively manage dealing with difficult patients and occasionally with patients' loved ones Safety Make sound judgments, actions or decisions to prevent injury/loss of life, financial loss, and address public relations issues Stay alert and mindful of personal safety and security while giving care to mentally ill patients Expertise in estimating patient's dangerousness (e.g. suicidal, harm to others) SPECIAL QUALIFICATIONS/REQUIREMENTS Possession of a valid DEA (Drug Enforcement Agency) license for Controlled Substances Level II Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year Flexible work schedules may be available. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Please click here for the physical, mental and environmental conditions for the Psychiatrist. Additional Information: Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. May be required to be on call. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization . This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future Community Health Assistant II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITIES Public Health Services currently has two (2) immediate vacancies. The Community Health Assistant (CHA) II within the Nutrition Services Program is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. These positions are primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition and the CalFresh Healthy Living (CFHL) programs. The CHA II is needed to determine eligibility and provide more in-depth nutrition counseling in addition to data entry, checking in participants and printing food vouchers. Local programs are required to divide the eligibility determination into two steps. The CHA II supports compliance with this process. The incumbent will support the clinic needs by having a position that can do expanded tasks, thus improving clinic flow and client customer service. The WIC program offers services in Santa Ana, Buena Park, Anaheim and Westminster and the location of this position will be based on business needs. The schedule is Tuesday through Friday from 8:30AM - 5:00PM and Saturdays from 7:30AM - 4:00PM. The employee may be asked to work at different sites on occasion and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish is highly desirable. The second vacancy is within the Clinical Services Division, Pulmonary Disease Services (PDS) Tuberculosis (TB) Program. The TB Clinic provides diagnosis, treatment, health education, and prevention services for individuals with active or suspected TB disease. To ensure adherence to the TB treatment regimen lasting at least six-months, patients are placed on Directly Observed Therapy (DOT). The primary responsibility of this position is to provide in-person (field) DOT services to TB patients by travelling within Orange County. The position is critical to TB control to help ensure that patients complete treatment, reduce TB transmission in the community and prevent the development of drug resistance. The schedule for this position is Monday through Friday, 8:00AM - 5:00PM. The employee will travel within Orange County and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish or Vietnamese is highly desirable. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of experience working with adults, women, infants and children in a related field. Proficiency in Vietnamese or Spanish is highly desirable. In addition to the above, the ideal candidate will also possess the following core competencies: Technical Knowledge | Experience Experience with data entry and managing databases Delivering services through telephone counseling or telehealth Implementing best practices including, but not limited to, delivering client/patient-centered care and performing comprehensive services Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook Knowledge of State mandates, laws and County regulations related to Public Health and communicable disease control Counseling individuals and conducting group presentations Relationship Building | Interpersonal Skills Establishing trust and creating a positive rapport with participants, partners, and the community Establishing and cultivating effective working relationships with various staff members, community agencies, and resources Participating in projects as a member of the team, and work on assigned tasks independently Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as external and internal partners within the Agency Presenting information that actively engages the audience in community centers and health fairs Catering presentations and information that is culturally appropriate to various communities of socioeconomic and cultural backgrounds MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization . This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future Community Health Assistant II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITIES Public Health Services currently has two (2) immediate vacancies. The Community Health Assistant (CHA) II within the Nutrition Services Program is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. These positions are primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition and the CalFresh Healthy Living (CFHL) programs. The CHA II is needed to determine eligibility and provide more in-depth nutrition counseling in addition to data entry, checking in participants and printing food vouchers. Local programs are required to divide the eligibility determination into two steps. The CHA II supports compliance with this process. The incumbent will support the clinic needs by having a position that can do expanded tasks, thus improving clinic flow and client customer service. The WIC program offers services in Santa Ana, Buena Park, Anaheim and Westminster and the location of this position will be based on business needs. The schedule is Tuesday through Friday from 8:30AM - 5:00PM and Saturdays from 7:30AM - 4:00PM. The employee may be asked to work at different sites on occasion and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish is highly desirable. The second vacancy is within the Clinical Services Division, Pulmonary Disease Services (PDS) Tuberculosis (TB) Program. The TB Clinic provides diagnosis, treatment, health education, and prevention services for individuals with active or suspected TB disease. To ensure adherence to the TB treatment regimen lasting at least six-months, patients are placed on Directly Observed Therapy (DOT). The primary responsibility of this position is to provide in-person (field) DOT services to TB patients by travelling within Orange County. The position is critical to TB control to help ensure that patients complete treatment, reduce TB transmission in the community and prevent the development of drug resistance. The schedule for this position is Monday through Friday, 8:00AM - 5:00PM. The employee will travel within Orange County and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish or Vietnamese is highly desirable. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of experience working with adults, women, infants and children in a related field. Proficiency in Vietnamese or Spanish is highly desirable. In addition to the above, the ideal candidate will also possess the following core competencies: Technical Knowledge | Experience Experience with data entry and managing databases Delivering services through telephone counseling or telehealth Implementing best practices including, but not limited to, delivering client/patient-centered care and performing comprehensive services Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook Knowledge of State mandates, laws and County regulations related to Public Health and communicable disease control Counseling individuals and conducting group presentations Relationship Building | Interpersonal Skills Establishing trust and creating a positive rapport with participants, partners, and the community Establishing and cultivating effective working relationships with various staff members, community agencies, and resources Participating in projects as a member of the team, and work on assigned tasks independently Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as external and internal partners within the Agency Presenting information that actively engages the audience in community centers and health fairs Catering presentations and information that is culturally appropriate to various communities of socioeconomic and cultural backgrounds MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION LAUNDRY WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. SOCIAL SERVICES AGENCY Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items. Additional responsibilities of the position include but are not limited to: Stack/organize clothes into shelves Work closely with Supplies Assistant in monitoring and replenishing supplies Issue personal hygiene items and office supplies to cottages/residential facilities as needed Receive and sort clothes donations Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs Bag/separate contaminated laundry items Work Schedule: The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory. In addition, the ideal candidate will also have knowledge and experience related to the following competencies: Technical Expertise: Distinguish differences in shapes and sizes of laundry items and torn items needing repair Identify and treat stains in laundry items Read signs, labels, operating manuals, visual aids, and simple instructions in English Understand and follow oral directions in English Count, add, and subtract small numbers Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings Interpersonal Skills/ Communication Skills Communicate clearly both orally and in writing Value and respect others Maintain teamwork and collaboration Safety Awareness and Compliance Read labels and signs on safety precautions Maintain safety and sanitation standards Comply with the department's safety policies and procedures SPECIAL QUALIFICATIONS : Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS: For detailed information on Laundry Worke r Minimum Qualifications , click here. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS : For information on Laundry Worker Physical and Mental Requiremen ts and Environmental, and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. A pplication Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION LAUNDRY WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. SOCIAL SERVICES AGENCY Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items. Additional responsibilities of the position include but are not limited to: Stack/organize clothes into shelves Work closely with Supplies Assistant in monitoring and replenishing supplies Issue personal hygiene items and office supplies to cottages/residential facilities as needed Receive and sort clothes donations Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs Bag/separate contaminated laundry items Work Schedule: The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory. In addition, the ideal candidate will also have knowledge and experience related to the following competencies: Technical Expertise: Distinguish differences in shapes and sizes of laundry items and torn items needing repair Identify and treat stains in laundry items Read signs, labels, operating manuals, visual aids, and simple instructions in English Understand and follow oral directions in English Count, add, and subtract small numbers Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings Interpersonal Skills/ Communication Skills Communicate clearly both orally and in writing Value and respect others Maintain teamwork and collaboration Safety Awareness and Compliance Read labels and signs on safety precautions Maintain safety and sanitation standards Comply with the department's safety policies and procedures SPECIAL QUALIFICATIONS : Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS: For detailed information on Laundry Worke r Minimum Qualifications , click here. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS : For information on Laundry Worker Physical and Mental Requiremen ts and Environmental, and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. A pplication Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SOCIAL WORKER I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Social Worker I/II vacancies until the next recruitment. Unofficial transcripts must be attached if meeting qualifications with education. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Social Worker I is the entry level position of the Social Worker series. Employees are expected to acquire the experience and knowledge as a Social Worker I in order to promote to the Social Worker II level within their probation period. Social Worker II is the journey level classification. In addition, the Social Worker I/II opportunities will perform the duties depending on the areas of assignment below. Children and Family Services (CFS) - The CFS partners with families to ensure their children live in safe, nurturing and permanent homes. CalWORKs Welfare to Work - The Welfare to Work (WTW) program is designed to foster an environment of teaming between staff and partners providing services to CalWORKs and WTW participants to facilitate achievement of self-sufficiency. In Home Supportive Services (IHSS) - The IHSS Program provides domestic services, personal care, protective supervision, and paramedical services to individuals age 65 or older and to blind or disabled individuals of any age in their own homes. The purpose of the program is to allow eligible individuals to live safely at home rather than in costly and less desirable out-of-home placement facilities. Adult Protective Services (APS) - The APS is a program mandated by the State of California to accept and respond to allegations of elder and dependent adult abuse and neglect. Services include but not limited to 24-hour, 7 day a week operation of receiving telephone calls from the public and mandated reports, entering information into the County of Orange data base, dispatching social workers to the field to respond to allegations, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate. WORK LOCATION: Work locations are throughout Orange County. SALARY: Social Worker I - $25.57 - $34.25 Social Worker II - $27.66 - $37.15 Supplemental Pay On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay . MINIMUM QUALIFICATIONS: Click here to read more about the job duties and qualifications for Social Worker I. Click here to read more about the job duties and qualifications for Social Worker II. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will possess a background and understanding of County social services programs, policies, rules, codes and regulations. The ideal candidate will also have the ability to maintain a valid California driver’s license for the purpose of transporting children or conduct home visits and have a county-approved mode of transportation to perform some duties. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies. Technical Knowledge l Experience: Develop, use and coordinate County and community resources to meet the needs of the clients; Testify in criminal, probate, family law or juvenile court hearings; Assess the harm and risk of a child, elder or dependent adult for neglect and abuse; Drive personal vehicle to transport children for required visitation, school of origin, therapy and educational appointments; Case management; Proficient utilizing Microsoft Excel, Word, PowerPoint and Outlook Listening, Oral Communication and Writing Skills: Show attention through verbal and non-verbal cues; Adjust vocabulary and formality according to the audience and purpose; Write effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers Handling Stress: Maintain a positive attitude and manage stress when dealing with difficult situations Critical Thinking: Plan, organize, prioritize and process work and meet deadlines in a demanding environment; Maintain and safeguard client's information for privacy; Recognize and define problems, analyze data, evaluate and select alternatives for effective resolutions Diversity l Interpersonal Skills: Demonstrate professional demeanor in behavior, appearance, and communication; Adapt and Interview effectively with people from all cultures and ethnic backgrounds; Participate in multi-disciplinary team meetings Safety Focus - Know and adhere to all work safety practices/protocols, recognize potential hazards in the work environment, and anticipate emergency by making necessary preparations SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications; therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) - Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) - The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alex Ochoa at (714) 245-6259 or Alex.Ochoa2@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SOCIAL WORKER I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Social Worker I/II vacancies until the next recruitment. Unofficial transcripts must be attached if meeting qualifications with education. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Social Worker I is the entry level position of the Social Worker series. Employees are expected to acquire the experience and knowledge as a Social Worker I in order to promote to the Social Worker II level within their probation period. Social Worker II is the journey level classification. In addition, the Social Worker I/II opportunities will perform the duties depending on the areas of assignment below. Children and Family Services (CFS) - The CFS partners with families to ensure their children live in safe, nurturing and permanent homes. CalWORKs Welfare to Work - The Welfare to Work (WTW) program is designed to foster an environment of teaming between staff and partners providing services to CalWORKs and WTW participants to facilitate achievement of self-sufficiency. In Home Supportive Services (IHSS) - The IHSS Program provides domestic services, personal care, protective supervision, and paramedical services to individuals age 65 or older and to blind or disabled individuals of any age in their own homes. The purpose of the program is to allow eligible individuals to live safely at home rather than in costly and less desirable out-of-home placement facilities. Adult Protective Services (APS) - The APS is a program mandated by the State of California to accept and respond to allegations of elder and dependent adult abuse and neglect. Services include but not limited to 24-hour, 7 day a week operation of receiving telephone calls from the public and mandated reports, entering information into the County of Orange data base, dispatching social workers to the field to respond to allegations, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate. WORK LOCATION: Work locations are throughout Orange County. SALARY: Social Worker I - $25.57 - $34.25 Social Worker II - $27.66 - $37.15 Supplemental Pay On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay . MINIMUM QUALIFICATIONS: Click here to read more about the job duties and qualifications for Social Worker I. Click here to read more about the job duties and qualifications for Social Worker II. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will possess a background and understanding of County social services programs, policies, rules, codes and regulations. The ideal candidate will also have the ability to maintain a valid California driver’s license for the purpose of transporting children or conduct home visits and have a county-approved mode of transportation to perform some duties. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies. Technical Knowledge l Experience: Develop, use and coordinate County and community resources to meet the needs of the clients; Testify in criminal, probate, family law or juvenile court hearings; Assess the harm and risk of a child, elder or dependent adult for neglect and abuse; Drive personal vehicle to transport children for required visitation, school of origin, therapy and educational appointments; Case management; Proficient utilizing Microsoft Excel, Word, PowerPoint and Outlook Listening, Oral Communication and Writing Skills: Show attention through verbal and non-verbal cues; Adjust vocabulary and formality according to the audience and purpose; Write effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers Handling Stress: Maintain a positive attitude and manage stress when dealing with difficult situations Critical Thinking: Plan, organize, prioritize and process work and meet deadlines in a demanding environment; Maintain and safeguard client's information for privacy; Recognize and define problems, analyze data, evaluate and select alternatives for effective resolutions Diversity l Interpersonal Skills: Demonstrate professional demeanor in behavior, appearance, and communication; Adapt and Interview effectively with people from all cultures and ethnic backgrounds; Participate in multi-disciplinary team meetings Safety Focus - Know and adhere to all work safety practices/protocols, recognize potential hazards in the work environment, and anticipate emergency by making necessary preparations SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications; therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) - Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) - The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alex Ochoa at (714) 245-6259 or Alex.Ochoa2@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Jamiee Lang at jamiee.lang @ssa.ocgov.com or (714) 245-6227 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Jamiee Lang at jamiee.lang @ssa.ocgov.com or (714) 245-6227 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II Juvenile Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants shall receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here . Nurse Retention: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. New Hire Incentive: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump payment. Jail Supplement pay: An employee in this classification who is permanently assigned to an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 PM (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY The County of Orange , Health Care Agency is hiring Comprehensive Care Nurses to provide direct routine and emergency nursing services to youth housed in juvenile correctional facilities or in an emergency shelter facility. Juvenile Health Services is committed to providing quality professional nursing care for youth under our care. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of the Health Care Agency's Correctional Health Services. JHS provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. The Comprehensive Care Nurse II will perform the following specialized duties: Perform nursing assessments and obtain patient histories relative to present complaint, physical or emotional illness, past medical history, familial and social history Perform comprehensive nursing assessments and refer to higher level of care as necessary, to Pediatrician, Nurse Practitioner, on-call providers, or off-site referrals Obtain and interpret vital signs: temperature, blood pressure, pulse, respiration, and pain scale assessment Implement Standardized Nursing Protocols Conduct youth sick call Administer treatments, drugs, medications, and immunizations as prescribed by clinicians or nursing protocol Review and maintain accurate and concise patient medical records; observe, identify, interpret documents and data and report changes in patient's condition; monitor outcomes Document in Subjective-Objective-Assessment-Plan (SOAP) or narrative format, when applicable in electronic health record Dress minor wounds and injuries Perform venipuncture and other laboratory testing Respond to medical or psychiatric emergencies within the facility Provide guidance, education, and counseling to patients and/or family regarding health or mental health issues Perform patient releases and assist in discharge planning and transfer to other facilities to ensure continuity of care Participate in staff development and educational programs to maintain professional competency Other work as assigned JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage. Nursing personnel work 8-hour shifts, alternating weekends and holidays. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Pediatric or Adolescent Nursing is highly preferred but not required. The ideal candidate must possess extensive experience in the following core competencies: Professional & Technical Expertise Provide routine and emergency nursing services to pediatric/adolescent population according to State and Federal Standards Knowledge of Title 15, Title 22, and National Commission on Correctional Health Care (NCCHC) standards to ensure nursing services are rendered according to community standards and JHS Policies and Procedures Knowledge of common medical and mental health complaints of youth including but not limited to: substance use disorders and its complications, MOUD (Medications for Opioid Use Disorder), anxiety, depression, chronic illness, diabetes, asthma, seizure disorders, etc. Ability to assess and treat clients with complex medical and/or mental health related chronic illnesses Perform triage and assessment competently Make sound clinical nursing decisions Use technology and other healthcare related systems effectively Safety Focus Reduce correctional-related or dependent care-related liability risks by being compliant with Federal, State laws and mandated standards Be aware of any environmental hazards while working inside the facility Be alert and aware of personal safety and security while providing care and/or treatment to medical and mental health clients Adaptability | Compassion Work effectively in a changing and stressful environment, and adjust as necessary Develop resiliency by maintaining energy and tenacity Continuously provide compassionate care while fulfilling nursing responsibilities Effectively and efficiently manage multiple clients needing triage Building and Maintaining Relationships Work collaboratively and communicate professionally at all times Establish and maintain cooperative working relationships with patients, peers, supervisors, and managers SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage MINIMUM QUALIFICATIONS Please click here to view the Minimum Qualifications for the Comprehensive Care Nurse II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List HRS will establish an eligible list of candidates that meet the qualifications. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II Juvenile Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants shall receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here . Nurse Retention: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. New Hire Incentive: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump payment. Jail Supplement pay: An employee in this classification who is permanently assigned to an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 PM (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY The County of Orange , Health Care Agency is hiring Comprehensive Care Nurses to provide direct routine and emergency nursing services to youth housed in juvenile correctional facilities or in an emergency shelter facility. Juvenile Health Services is committed to providing quality professional nursing care for youth under our care. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of the Health Care Agency's Correctional Health Services. JHS provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. The Comprehensive Care Nurse II will perform the following specialized duties: Perform nursing assessments and obtain patient histories relative to present complaint, physical or emotional illness, past medical history, familial and social history Perform comprehensive nursing assessments and refer to higher level of care as necessary, to Pediatrician, Nurse Practitioner, on-call providers, or off-site referrals Obtain and interpret vital signs: temperature, blood pressure, pulse, respiration, and pain scale assessment Implement Standardized Nursing Protocols Conduct youth sick call Administer treatments, drugs, medications, and immunizations as prescribed by clinicians or nursing protocol Review and maintain accurate and concise patient medical records; observe, identify, interpret documents and data and report changes in patient's condition; monitor outcomes Document in Subjective-Objective-Assessment-Plan (SOAP) or narrative format, when applicable in electronic health record Dress minor wounds and injuries Perform venipuncture and other laboratory testing Respond to medical or psychiatric emergencies within the facility Provide guidance, education, and counseling to patients and/or family regarding health or mental health issues Perform patient releases and assist in discharge planning and transfer to other facilities to ensure continuity of care Participate in staff development and educational programs to maintain professional competency Other work as assigned JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage. Nursing personnel work 8-hour shifts, alternating weekends and holidays. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Pediatric or Adolescent Nursing is highly preferred but not required. The ideal candidate must possess extensive experience in the following core competencies: Professional & Technical Expertise Provide routine and emergency nursing services to pediatric/adolescent population according to State and Federal Standards Knowledge of Title 15, Title 22, and National Commission on Correctional Health Care (NCCHC) standards to ensure nursing services are rendered according to community standards and JHS Policies and Procedures Knowledge of common medical and mental health complaints of youth including but not limited to: substance use disorders and its complications, MOUD (Medications for Opioid Use Disorder), anxiety, depression, chronic illness, diabetes, asthma, seizure disorders, etc. Ability to assess and treat clients with complex medical and/or mental health related chronic illnesses Perform triage and assessment competently Make sound clinical nursing decisions Use technology and other healthcare related systems effectively Safety Focus Reduce correctional-related or dependent care-related liability risks by being compliant with Federal, State laws and mandated standards Be aware of any environmental hazards while working inside the facility Be alert and aware of personal safety and security while providing care and/or treatment to medical and mental health clients Adaptability | Compassion Work effectively in a changing and stressful environment, and adjust as necessary Develop resiliency by maintaining energy and tenacity Continuously provide compassionate care while fulfilling nursing responsibilities Effectively and efficiently manage multiple clients needing triage Building and Maintaining Relationships Work collaboratively and communicate professionally at all times Establish and maintain cooperative working relationships with patients, peers, supervisors, and managers SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage MINIMUM QUALIFICATIONS Please click here to view the Minimum Qualifications for the Comprehensive Care Nurse II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List HRS will establish an eligible list of candidates that meet the qualifications. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous