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  • Sheriff's Communications Manager

    San Bernardino, California United States SAN BERNARDINO COUNTY, CA Full Time $87,568.00 - $120,390.40 Annually Jul 01, 2025
    San Bernardino County Employer:

    SAN BERNARDINO COUNTY, CA

    San Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.

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    Job Description

    The Job

    The Sheriff's Department is recruiting for a Sheriff's Communications Manager to manage the overall operations of a Sheriff's 24-hour communications center. Responsibilities include planning and directing the work of personnel at a Sheriff's communication center; training and supervising directly or through subordinate supervisors; reviewing new laws and regulations and formulating policies and procedures; and managing the communications center's budget.

    For more information, please review the Sheriff's Communications Manager job description.

    Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia .

    Review the job-specific Benefit Summary by following this link . For additional Benefits details, please refer to the MOU .

    COMPETITIVE SALARY & BENEFITS

    Bi-annual step increases of 2.5% up to top step

    3% salary increase effective 2/21/26*

    POST Certificate Differential

    Intermediate - $1.00/hr

    Advanced - $1.50/hr

    Supervisory - $1.50/hr

    HEALTH BENEFITS

    PAID TIME OFF

    RETIREMENT PERKS

    - Medical and Dental: Family Coverage

    - Vision: Employee Coverage

    - Premium Subsidies to offset health costs

    - Flexible Spending Account: Pre-tax account for qualified health care expenses

    - Up to 4 weeks with accruable vacation with
    cash-out option

    - 80 hours of administrative leave

    - 11 days accruable sick leave

    - 15 paid holidays

    - Perfect attendance leave

    - Generous Pension

    - Retirement reciprocity may be available!

    - 457(b) Deferred compensation plan

    - Retirement Medical Trust Fund

    DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long Term Disability - Wellness Program

    Commuter Services - Employee Discounts - Annual Tuition Reimbursement

    *Salary increases contingent upon Property Related Revenue and/or statewide Sales Tax Collections performance.

    CONDITIONS OF EMPLOYMENT

    1) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation.
    2) Shifts: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination.
    3) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends.

    4) Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.

    5) Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

    Minimum Requirements

    Experience: Two (2) years of experience (within the last 5 years) as a Supervising Communications Dispatcher in a law enforcement agency communications 911/dispatch center. Experience must include formal on-the-job training of employees using a computer-aided dispatching system to perform data and voice radio dispatch functions. Experience equivalent to a San Bernardino County Sheriff's Supervising Communications Dispatcher.

    Substitution: Three (3) years of experience as a San Bernardino County Lead Sheriff's Communications Dispatcher may substitute for up to one (1) year of the required supervisory experience.

    Desired Qualifications

    The ideal candidate will have:
    • Demonstrated experience in a supervisory or lead role within 24-hour emergency communications center.
    • Knowledge of management techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
    • Knowledge of principles and practices of data collection, analysis, and report preparation.
    • Knowledge of principles and processes for providing customer service. This includes meeting established quality standards.
    • Knowledge of principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
    • Knowledge of policies with respect to confidentiality and the release of sensitive information.
    • Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
    • Ability to use tact, initiative, prudence, and independent judgement within general policy and legal guidelines.
    • Ability to effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
    • Ability to organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical deadlines.


    Selection Process

    Examination : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.

    Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm on Friday, July 11, 2025 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

    To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

    If you require technical assistance, review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

    EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

    ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

    Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click details and instructions on how to request these points, please refer to the Veterans' Preference Information(Download PDF) .

    For more important details, review the Applicant Information and County Employment Process .

    Management Unit

    The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

    For a summary of benefits,* please click here .

    Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

    *Retirement benefits subject to change.

    Closing Date/Time: 7/11/2025 5:00 PM Pacific
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