City of San Rafael, CA
San Rafael, CA, United States
Parking Attendant II $2,507 - $3,047 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, April 26, 2024, for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 62,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $166 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Parking Services Department is seeking a full-time Parking Attendant II. Under direct supervision, this position provides general service and information to the public, is responsible for the upkeep, presentation, and general operations of all City parking areas. The Parking Attendant II will perform a variety of Parking Operations duties and will have the authority to make some operational decisions. This position will perform basic equipment maintenance based on the presence of fairly clear guidelines from which to make those decisions, and the availability of supervision in non-routine circumstances. ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to): Assists the public at all City parking locations, providing general information about the City of San Rafael, and specific information about rates, locations, and various programs. Operates all parking equipment and collects parking fees and provides change to customers. Direct, instruct and assist customers with all parking equipment and parking needs, including, but not limited to, meters, change machines, multi-space equipment and pay-on-foot stations. Maintains records of transactions and parking activities. Prepares cash deposits and delivers to designated drop areas. Provides forms, receipts, monies and related information to the City. Regularly inspects elevators and all parking equipment, fixes and/or reports to supervisors any damaged or malfunctioning equipment as appropriate. Regularly inspects, cleans and/or reports vandalism in all parking areas, including on street, facilities, and equipment. Cleans and maintains parking areas. Work includes, but is not limited to, washrooms, elevators, stairwells, booths, parking equipment, signs, parking spaces, driving lanes, and public right of way surrounding parking areas. Shall be granted authority to make operational decisions based on guidelines and the availability of supervision for non-routine circumstances. Perform minor equipment maintenance and repair based on guidelines and the availability of supervision for non-routine circumstances. Shall have and be responsible for equipment keys (when applicable), validation and various ticket functions. Performs related duties as assigned. KNOWLEDGE OF/ability to: Basic office practices and procedures, including the operation of standard office equipment. Correct English usage, including spelling, grammar, and punctuation. Basic arithmetic. Alphabetical land numerical filing systems. Cashier activities including calculating and providing change to customers. Deal tactfully and effectively with the public. Handle cleaning and maintenance equipment in a safe and responsible manner. Understand and carry out oral and written instructions. Maintain accurate records and files. Make arithmetical calculations quickly and accurately. Receive the public in a courteous manner. Explain information and procedures. Operate a cash register, collecting, dispersing, and depositing shift collections accurately. Establish and maintain a cooperative working relationship with others. Process and file documents. Understand and carry out written and/or verbal instructions. Perform a variety of routine clerical tasks, cleaning and minor maintenance/repair work. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to recognize similarities and differences between words and a series of numbers. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money ad weight measurement, volume, time, and distance. Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. EDUCATION/EXPERIENCE/OTHER REQUIREMENTS : High school diploma or equivalent. Able to read, speak and write English. Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to occasionally climb; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT : While performing the duties of this job, the employee is regularly exposed to fumes, or airborne particles. The employee is occasionally exposed to vibration. The noise level in the work environment is usually loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required. Resumes do not substitute for the city application. Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process. The examination process may include any or all of the following: Application appraisal, oral board examination, and written examination. The passing point for the oral and/or written examination final score will be 70%. Prior to appointment, the candidate must pass a background check, DMV check, pre-employment physical/drug screen, and fingerprinting. To file an application, go to www.calopps.org . Select "Member Agencies". Select "City of San Rafael". Or, follow this link to submit your application: https://www.calopps.org/san-rafael/job-20493076 . For more information on the City of San Rafael, go to www.cityofsanrafael.org . REASONABLE ACCOMMODATION: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at 415-485-3474 no later than seven (7) calendar days before the test date. Job PDF: Parking Attendant II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $2,507 - $3,047per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $853.34; Employee+1 - $1,614.17; Employee+Family - $1,768.81; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employees do participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Parking Attendant II $2,507 - $3,047 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, April 26, 2024, for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 62,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $166 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Parking Services Department is seeking a full-time Parking Attendant II. Under direct supervision, this position provides general service and information to the public, is responsible for the upkeep, presentation, and general operations of all City parking areas. The Parking Attendant II will perform a variety of Parking Operations duties and will have the authority to make some operational decisions. This position will perform basic equipment maintenance based on the presence of fairly clear guidelines from which to make those decisions, and the availability of supervision in non-routine circumstances. ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to): Assists the public at all City parking locations, providing general information about the City of San Rafael, and specific information about rates, locations, and various programs. Operates all parking equipment and collects parking fees and provides change to customers. Direct, instruct and assist customers with all parking equipment and parking needs, including, but not limited to, meters, change machines, multi-space equipment and pay-on-foot stations. Maintains records of transactions and parking activities. Prepares cash deposits and delivers to designated drop areas. Provides forms, receipts, monies and related information to the City. Regularly inspects elevators and all parking equipment, fixes and/or reports to supervisors any damaged or malfunctioning equipment as appropriate. Regularly inspects, cleans and/or reports vandalism in all parking areas, including on street, facilities, and equipment. Cleans and maintains parking areas. Work includes, but is not limited to, washrooms, elevators, stairwells, booths, parking equipment, signs, parking spaces, driving lanes, and public right of way surrounding parking areas. Shall be granted authority to make operational decisions based on guidelines and the availability of supervision for non-routine circumstances. Perform minor equipment maintenance and repair based on guidelines and the availability of supervision for non-routine circumstances. Shall have and be responsible for equipment keys (when applicable), validation and various ticket functions. Performs related duties as assigned. KNOWLEDGE OF/ability to: Basic office practices and procedures, including the operation of standard office equipment. Correct English usage, including spelling, grammar, and punctuation. Basic arithmetic. Alphabetical land numerical filing systems. Cashier activities including calculating and providing change to customers. Deal tactfully and effectively with the public. Handle cleaning and maintenance equipment in a safe and responsible manner. Understand and carry out oral and written instructions. Maintain accurate records and files. Make arithmetical calculations quickly and accurately. Receive the public in a courteous manner. Explain information and procedures. Operate a cash register, collecting, dispersing, and depositing shift collections accurately. Establish and maintain a cooperative working relationship with others. Process and file documents. Understand and carry out written and/or verbal instructions. Perform a variety of routine clerical tasks, cleaning and minor maintenance/repair work. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to recognize similarities and differences between words and a series of numbers. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money ad weight measurement, volume, time, and distance. Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. EDUCATION/EXPERIENCE/OTHER REQUIREMENTS : High school diploma or equivalent. Able to read, speak and write English. Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to occasionally climb; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT : While performing the duties of this job, the employee is regularly exposed to fumes, or airborne particles. The employee is occasionally exposed to vibration. The noise level in the work environment is usually loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required. Resumes do not substitute for the city application. Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process. The examination process may include any or all of the following: Application appraisal, oral board examination, and written examination. The passing point for the oral and/or written examination final score will be 70%. Prior to appointment, the candidate must pass a background check, DMV check, pre-employment physical/drug screen, and fingerprinting. To file an application, go to www.calopps.org . Select "Member Agencies". Select "City of San Rafael". Or, follow this link to submit your application: https://www.calopps.org/san-rafael/job-20493076 . For more information on the City of San Rafael, go to www.cityofsanrafael.org . REASONABLE ACCOMMODATION: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at 415-485-3474 no later than seven (7) calendar days before the test date. Job PDF: Parking Attendant II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $2,507 - $3,047per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $853.34; Employee+1 - $1,614.17; Employee+Family - $1,768.81; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employees do participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
City of Austin, TX
Austin, TX, United States
Minimum Qualifications This position will be filled at one of the following based on qualifications: Office Attendant I (Salary: $20.80 per hour) Education and/or Equivalent Experience: High School Diploma/ GED . Office Attendant II (Salary: $21.55 per hour) Education and/or Equivalent Experience: High School Diploma/ GED plus one (1) year of related experience. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the temporary Office Attendant I or II is to provide customer service to our patrons and customers by answering questions, taking payments, assisting with questions while working with diverse populations and communities, including interacting with individuals of diverse social, cultural, economic and educational backgrounds. Staff should demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Duties include, but are not limited to: Provide administrative support and monitor the Center during scheduled hours. Perform opening and closing procedures of facility. Provide customer information and conference room reservation services. Cash handling and record-keeping. Front of house reception and greeting for the facility. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to lifting up to thirty-five (35) pounds. Work environment includes inside, and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases, and mists. Must be physically and mentally able to communicate, respond, and work with participant’s needs and safety issues. Other Information: Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range Office Attendant I $20.80. Office Attendant II $21.55. Hours Work Location/Schedule: Variable schedule, 20 - 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 06/15/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Clerical Location Various Austin Parks & Recreation Facilities Preferred Qualifications Preferred Experience: Experience with cash handling, record keeping and file maintenance. Experience working in a fast paced environment and communicating with diverse populations and communities, in person, by phone, email and chat. Experience with Microsoft Office including Word, Excel, Outlook and Teams. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish. Preferred Certification: Posses a current, nationally recognized CPR / AED certification or have the ability to obtain one within 30 days of hire. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Greet visitors and provide information about the facility and the Parks and Recreation Department. Answer phone and route calls, take and relay messages. Register participants for programs. Cash handling and processing payments. Assist with facility reservations. Assist with program marketing. Coordinate mail flow in and out of office. Send email and faxes. Open center and/or close center. Ensure reception area is clean. Cleaning duties as assigned. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Ability to handle a high-volume of customers. Skill in providing customer service. Ability to work irregular hours. Ability to communicate effectively both orally and in writing. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Office Attendant I position are graduation with a high school diploma or GED. Do you meet the minimum qualifications for this position? Yes No * The minimum qualifications for the Office Attendant II position are graduation with a high school diploma or GED plus one (1) year of related experience. Do you meet the requirements for this position? Yes No * Which of the following best describes your proficiency with the Microsoft Office Suite, specifically, Word, Outlook, PowerPoint, Excel and Teams? No experience. Basic: create/edit simple documents, spreadsheets, emails, and entry-level layouts/designs. Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width; filter/sort data fields; and create posters/brochures. Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another; and create/design complex designs and booklets. * Would you prefer to work North, Central, or South? (Open Ended Question) * As related to this position, describe your experience working at a customer service desk in a recreational facility/center? (Open Ended Question) * Please describe your experience with cash handling and record keeping. (Open Ended Question) * Are you bilingual in English/Spanish? Fluent in both languages - speak, read and write Fluent in both languages - speak only Fluent in Spanish only Fluent in English only None of the above * This position is temporary part-time position, that will be scheduled to work up to 20 hours per week. Hours and days vary based on the facility needs. The person selected will be required to work during special events outside the normal hours for programming needs; and also may be required to work evenings, weekends, & holidays. Can you work on the days and hours as noted? Yes No * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications This position will be filled at one of the following based on qualifications: Office Attendant I (Salary: $20.80 per hour) Education and/or Equivalent Experience: High School Diploma/ GED . Office Attendant II (Salary: $21.55 per hour) Education and/or Equivalent Experience: High School Diploma/ GED plus one (1) year of related experience. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the temporary Office Attendant I or II is to provide customer service to our patrons and customers by answering questions, taking payments, assisting with questions while working with diverse populations and communities, including interacting with individuals of diverse social, cultural, economic and educational backgrounds. Staff should demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Duties include, but are not limited to: Provide administrative support and monitor the Center during scheduled hours. Perform opening and closing procedures of facility. Provide customer information and conference room reservation services. Cash handling and record-keeping. Front of house reception and greeting for the facility. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to lifting up to thirty-five (35) pounds. Work environment includes inside, and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases, and mists. Must be physically and mentally able to communicate, respond, and work with participant’s needs and safety issues. Other Information: Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range Office Attendant I $20.80. Office Attendant II $21.55. Hours Work Location/Schedule: Variable schedule, 20 - 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 06/15/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Clerical Location Various Austin Parks & Recreation Facilities Preferred Qualifications Preferred Experience: Experience with cash handling, record keeping and file maintenance. Experience working in a fast paced environment and communicating with diverse populations and communities, in person, by phone, email and chat. Experience with Microsoft Office including Word, Excel, Outlook and Teams. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish. Preferred Certification: Posses a current, nationally recognized CPR / AED certification or have the ability to obtain one within 30 days of hire. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Greet visitors and provide information about the facility and the Parks and Recreation Department. Answer phone and route calls, take and relay messages. Register participants for programs. Cash handling and processing payments. Assist with facility reservations. Assist with program marketing. Coordinate mail flow in and out of office. Send email and faxes. Open center and/or close center. Ensure reception area is clean. Cleaning duties as assigned. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Ability to handle a high-volume of customers. Skill in providing customer service. Ability to work irregular hours. Ability to communicate effectively both orally and in writing. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Office Attendant I position are graduation with a high school diploma or GED. Do you meet the minimum qualifications for this position? Yes No * The minimum qualifications for the Office Attendant II position are graduation with a high school diploma or GED plus one (1) year of related experience. Do you meet the requirements for this position? Yes No * Which of the following best describes your proficiency with the Microsoft Office Suite, specifically, Word, Outlook, PowerPoint, Excel and Teams? No experience. Basic: create/edit simple documents, spreadsheets, emails, and entry-level layouts/designs. Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width; filter/sort data fields; and create posters/brochures. Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another; and create/design complex designs and booklets. * Would you prefer to work North, Central, or South? (Open Ended Question) * As related to this position, describe your experience working at a customer service desk in a recreational facility/center? (Open Ended Question) * Please describe your experience with cash handling and record keeping. (Open Ended Question) * Are you bilingual in English/Spanish? Fluent in both languages - speak, read and write Fluent in both languages - speak only Fluent in Spanish only Fluent in English only None of the above * This position is temporary part-time position, that will be scheduled to work up to 20 hours per week. Hours and days vary based on the facility needs. The person selected will be required to work during special events outside the normal hours for programming needs; and also may be required to work evenings, weekends, & holidays. Can you work on the days and hours as noted? Yes No * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents