City of Kennewick, WA
Kennewick, WA, United States
Description First Review on 05/14/2024 The City of Kennewick Parks, Recreation & Facilities Department is currently accepting applications for the position of Guest Services Representative. The City is dedicated to provide the very best customer service possible and is seeking friendly, knowledgeable, enthusiastic individuals to join our team! The successful candidate(s) are the first impression that our community members interact with at our Recreational locations. Hours: Year-round, variable hours up to 29 hours per week or less (but not guaranteed) and will include days, evenings, weekends and holidays. CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Guest Services Representatives are responsible for providing excellent customer service to customers and visitors throughout the City’s recreation facilities. Guest Services Representatives demonstrate friendly and professional service and demonstrate enthusiasm for providing a positive recreation experience for all guests. Examples of Work Performed (Illustrative Only) ESSENTIAL DUTIES The following list reflects the essential job duties and responsibilities of this classification but is not all-inclusive. Guest Services Representatives will perform other related duties as assigned. Greets all customers enthusiastically and professionally, and includes both in-person and over the phone interactions. Answers phones, directs calls as appropriate, and takes messages when needed. Assists full time recreation staff with minor set up and take down of special events and rentals. Assists full time recreation staff with small departmental projects. Manage respective City facilities after traditional City business hours. Accepts payments and processes transactions for special events, class enrollments, and facility rentals; performs daily cash drawer close out. Performs a variety of clerical duties including copying, generating reports, entering data, emailing, and assisting recreation staff. Ensures all customers follow the program and facility use rules and policies. Performs basic cleaning and light janitorial functions as needed. Provide first aid and emergency response when required. Follows proper procedures for opening and closing the facility for daily business. Any other responsibilities that would be required to maintain effective operations of the facility. Employment Standards MINIMUM QUALIFICATIONS Must be able to work evenings, weekends, and holidays. Must possess a high school diploma or equivalent. Must have at least two (2) years of full-time customer service experience, including retail or hospitality experience. Must possess basic computer skills and be proficient in Microsoft Office software. Must be punctual and show up for work on time. Must demonstrate clear and effective communication skills. Must demonstrate the ability to remain calm and professional in difficult situations. Must demonstrate flexibility and adaptability to changing priorities. Must demonstrate a positive attitude and be able to work with a diverse range of customers, visitors, vendors, and coworkers. Must adhere to a dress code and maintain a professional appearance at all times. Spanish-speaking candidates is highly desirable. Additional requirements: Must successfully pass a criminal background check and professional reference check. Must obtain current CPR/First Aid certification within 3 months of employment. Supplemental Requirements Physical Requirements: To perform the essential functions of the classification, incumbents must be able to meet the following physical requirements: must regularly speak and hear; must read and see, including close vision, color vision, peripheral vision, and depth perception; must sit or stand for extended periods; must regularly demonstrate fine motor skills; and must occasionally exert up to 50 pounds of force and routinely exert up to 10 pounds of force. WORK SCHEDULE This is a year-round, variable-hour position expected to work fewer than 30 hours per week. Evening, weekend, and holiday work is required. This classification is non-exempt under the FLSA. This position is not subject to health benefits, but this position is eligible participate in the Washington State Retirement System (PERS) and the Washington State Paid Sick Leave accruing 1 hour for every 40 hours worked. Also, eligible for holiday pay at a pro-rated basis. Closing Date/Time: 5/14/2024 11:59 PM Pacific
May 01, 2024
Part Time
Description First Review on 05/14/2024 The City of Kennewick Parks, Recreation & Facilities Department is currently accepting applications for the position of Guest Services Representative. The City is dedicated to provide the very best customer service possible and is seeking friendly, knowledgeable, enthusiastic individuals to join our team! The successful candidate(s) are the first impression that our community members interact with at our Recreational locations. Hours: Year-round, variable hours up to 29 hours per week or less (but not guaranteed) and will include days, evenings, weekends and holidays. CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Guest Services Representatives are responsible for providing excellent customer service to customers and visitors throughout the City’s recreation facilities. Guest Services Representatives demonstrate friendly and professional service and demonstrate enthusiasm for providing a positive recreation experience for all guests. Examples of Work Performed (Illustrative Only) ESSENTIAL DUTIES The following list reflects the essential job duties and responsibilities of this classification but is not all-inclusive. Guest Services Representatives will perform other related duties as assigned. Greets all customers enthusiastically and professionally, and includes both in-person and over the phone interactions. Answers phones, directs calls as appropriate, and takes messages when needed. Assists full time recreation staff with minor set up and take down of special events and rentals. Assists full time recreation staff with small departmental projects. Manage respective City facilities after traditional City business hours. Accepts payments and processes transactions for special events, class enrollments, and facility rentals; performs daily cash drawer close out. Performs a variety of clerical duties including copying, generating reports, entering data, emailing, and assisting recreation staff. Ensures all customers follow the program and facility use rules and policies. Performs basic cleaning and light janitorial functions as needed. Provide first aid and emergency response when required. Follows proper procedures for opening and closing the facility for daily business. Any other responsibilities that would be required to maintain effective operations of the facility. Employment Standards MINIMUM QUALIFICATIONS Must be able to work evenings, weekends, and holidays. Must possess a high school diploma or equivalent. Must have at least two (2) years of full-time customer service experience, including retail or hospitality experience. Must possess basic computer skills and be proficient in Microsoft Office software. Must be punctual and show up for work on time. Must demonstrate clear and effective communication skills. Must demonstrate the ability to remain calm and professional in difficult situations. Must demonstrate flexibility and adaptability to changing priorities. Must demonstrate a positive attitude and be able to work with a diverse range of customers, visitors, vendors, and coworkers. Must adhere to a dress code and maintain a professional appearance at all times. Spanish-speaking candidates is highly desirable. Additional requirements: Must successfully pass a criminal background check and professional reference check. Must obtain current CPR/First Aid certification within 3 months of employment. Supplemental Requirements Physical Requirements: To perform the essential functions of the classification, incumbents must be able to meet the following physical requirements: must regularly speak and hear; must read and see, including close vision, color vision, peripheral vision, and depth perception; must sit or stand for extended periods; must regularly demonstrate fine motor skills; and must occasionally exert up to 50 pounds of force and routinely exert up to 10 pounds of force. WORK SCHEDULE This is a year-round, variable-hour position expected to work fewer than 30 hours per week. Evening, weekend, and holiday work is required. This classification is non-exempt under the FLSA. This position is not subject to health benefits, but this position is eligible participate in the Washington State Retirement System (PERS) and the Washington State Paid Sick Leave accruing 1 hour for every 40 hours worked. Also, eligible for holiday pay at a pro-rated basis. Closing Date/Time: 5/14/2024 11:59 PM Pacific
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned Work Schedule : Monday and Tuesday 11:00 pm - 7:45 am, Saturday and Sunday 7:00 pm - 7:45 am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. In partnership with the community, the Homeless Services team offers high quality and effective human services to persons who are experiencing homelessness or who are experiencing a housing crisis. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listen and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Monday & Tuesday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned Work Schedule : Monday and Tuesday 11:00 pm - 7:45 am, Saturday and Sunday 7:00 pm - 7:45 am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. In partnership with the community, the Homeless Services team offers high quality and effective human services to persons who are experiencing homelessness or who are experiencing a housing crisis. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listen and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Monday & Tuesday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned NOTE: Work Schedule: Wednesday & Thursday 11:00pm - 7:45am, Saturday & Sunday 7:00pm - 7:45am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listens and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Wednesday & Thursday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned NOTE: Work Schedule: Wednesday & Thursday 11:00pm - 7:45am, Saturday & Sunday 7:00pm - 7:45am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listens and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Wednesday & Thursday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary The purpose of this position is to coordinate and supervise recreational activities for the City of Grand Prairie. This is accomplished by supervising employees; planning and organizing activities, and completing administrative duties. Other duties include interacting with the public and outside organizations. Essential Job Functions Supervises employees by assigning work duties; observing and monitoring activities; coordinating training for employees; communicating and implementing policies and procedures; providing feedback to employees; evaluating work performance; and assisting employees to correct deficiencies. Plans and organizes activities by publicizing recreational center information and activities; creating a monthly calendar of events; scheduling activities and trips; gathering information to determine the public's needs; preparing schedules for adult league games and tournaments; coordinating efforts with officials; ensuring activity locations are available and booked; and planning activities. Completes administrative duties by registering teams for leagues and tournaments; providing a variety of brochures, calendars, letters, flyers and memos; and providing information as requested. Interacts with the public and outside organizations by attending various meetings; providing information to organizations regarding activities; holding quarterly meetings; attending board meetings and issuing certificates. Minimum Qualifications Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Appropriate certification may be awarded upon satisfactory completion of advanced study or training Over one year up to and including two years. CPR Certification, First Aid Certification, Valid Texas Class C or CDL Driver's License. The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits Closing Date/Time: 5/10/2024 5:00 PM Central
Apr 24, 2024
Full Time
Job Summary The purpose of this position is to coordinate and supervise recreational activities for the City of Grand Prairie. This is accomplished by supervising employees; planning and organizing activities, and completing administrative duties. Other duties include interacting with the public and outside organizations. Essential Job Functions Supervises employees by assigning work duties; observing and monitoring activities; coordinating training for employees; communicating and implementing policies and procedures; providing feedback to employees; evaluating work performance; and assisting employees to correct deficiencies. Plans and organizes activities by publicizing recreational center information and activities; creating a monthly calendar of events; scheduling activities and trips; gathering information to determine the public's needs; preparing schedules for adult league games and tournaments; coordinating efforts with officials; ensuring activity locations are available and booked; and planning activities. Completes administrative duties by registering teams for leagues and tournaments; providing a variety of brochures, calendars, letters, flyers and memos; and providing information as requested. Interacts with the public and outside organizations by attending various meetings; providing information to organizations regarding activities; holding quarterly meetings; attending board meetings and issuing certificates. Minimum Qualifications Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Appropriate certification may be awarded upon satisfactory completion of advanced study or training Over one year up to and including two years. CPR Certification, First Aid Certification, Valid Texas Class C or CDL Driver's License. The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits Closing Date/Time: 5/10/2024 5:00 PM Central
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Venues & Events is responsible for sports and entertainment venues within the City of Tacoma (including the Tacoma Dome, Greater Tacoma Convention Center, historic theaters, and Cheney Stadium), and the Special Events program. TVE is seeking a Guest and Staff Experience Coordinator to focus on enhancement of the guest experience at the Tacoma Dome and Greater Tacoma Convention Center and the overall TVE staff engagement. The successful candidate for this position will be the organizational champion for the guest and staff perspectives; ensure that guests, clients, and employees of TVE receive legendary service; foster an environment that promotes innovation and implementation of best industry practices to improve service delivery and efficiency. Key responsibilities: Identify, develop, and implement continuous improvements to the guest experience in the venues. Recommend policies, procedures, and best practices to advance the quality of the guest experience. Work closely with data analyst and third-party contractors (guest services, food & beverage, parking etc.), to develop and track Key Performance Indicators (KPIs). Review KPI results and make recommendations to contractors and TVE leadership for operational improvements to ensure outstanding guest experiences. Liaise with external event related partners including transportation services (transit, ride share etc.). Participate in event related service and security briefings with event production personnel, contract supervisors and staff. Analyze, track, and report on guest experience performance metrics from secret shopper programs, guest feedback, post event surveys, and observations; provide post event follow up reports and make recommendations for improvement. Create and distribute event and other pertinent details to ensure all staff have the necessary information to provide exceptional experiences. Manage venue wayfinding and directional signage, with brand oversight from marketing. Respond to guest concerns and inquiries in a timely and appropriate manner. Serve as subject matter expert to facilitate special accommodations, including sensory sensitivity needs, and all applicable Americans with Disabilities Act (ADA) requirements. Design and create new staff orientation for all TVE and contract staff to ensure cohesive understanding of TVE values and venue event policies and procedures. Design, create, and facilitate venue-centric annual and recurring guest experience training modules for all employees in alignment with TVE’s mission and values. Design, create, and facilitate staff award and recognition programs for full-time, part-time, and contract staff. Hire, train, schedule and supervise part-time Event Attendants. Develop and implement programs to track and enhance TVE and contractor staff engagement including participating in the organization of staff events. Serve as primary front of house venue manager on duty during Tacoma Dome events. Additional information about the Tacoma Venues & Events venues can be found at www.tacomavenues.org ! Qualifications Minimum Education* Bachelor's degree in hospitality, sports management/administration, business or directly related field. Minimum Experience* 4 years of event and meeting planning experience. *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Driver's License Desired Qualifications Minimum two years' experience in face-to-face guest services, with a focus on the planning and coordination of event management activities at a stadium, arena, convention center, conference center, or other similar experience. A minimum of one year's supervisory experience. Familiarity with event ticketing software preferred. Work Schedule Must be willing to work extended, irregular and flexible hours as related to the event schedule, including working evenings, weekends and holidays as required. Physical Requirements & Working Conditions Intermittent movement around the workplace including extended walking on flat surfaces, stairs, and inclines both interior and exterior. Traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking). Communication and the exchange of information with others (hearing, seeing, talking. Regular operation of a computer, as well as use of a calculator, printer, and similar office tools (fingering, grasping, feeling, repetitive motions). Occasionally exerting up to 20 pounds of force to move, transport or position objects. Knowledge & Skills Basic customer service principles, techniques, and methodologies. Excellent communication skills with the ability to communicate information clearly to a wide range of stakeholders. Relationship management skills with a strong customer focus, proactively meeting customers and clients' needs. Proven interpersonal skills using tact, patience, courtesy, and empathy. Leadership skills and the ability to support a diverse front line team (including third party contractors). Highly organized to ensure all aspects of the work are carried out in a timely manner with high quality results. Solutions-focused with keen problem-solving skills and the ability to use creative solutions to solve problems unique to TVE venues, guests, and patrons; investigate situations and issues, gather, and analyze data, and prepare detailed reports and recommendations. Selection Process & Supplemental Information Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. This is a competitive selection process. Your responses on the application form and supplemental questionnaire will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a background check and may include a medical examination and drug screen. City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Communication from the City of Tacoma NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
Apr 20, 2024
Full Time
Position Description Tacoma Venues & Events is responsible for sports and entertainment venues within the City of Tacoma (including the Tacoma Dome, Greater Tacoma Convention Center, historic theaters, and Cheney Stadium), and the Special Events program. TVE is seeking a Guest and Staff Experience Coordinator to focus on enhancement of the guest experience at the Tacoma Dome and Greater Tacoma Convention Center and the overall TVE staff engagement. The successful candidate for this position will be the organizational champion for the guest and staff perspectives; ensure that guests, clients, and employees of TVE receive legendary service; foster an environment that promotes innovation and implementation of best industry practices to improve service delivery and efficiency. Key responsibilities: Identify, develop, and implement continuous improvements to the guest experience in the venues. Recommend policies, procedures, and best practices to advance the quality of the guest experience. Work closely with data analyst and third-party contractors (guest services, food & beverage, parking etc.), to develop and track Key Performance Indicators (KPIs). Review KPI results and make recommendations to contractors and TVE leadership for operational improvements to ensure outstanding guest experiences. Liaise with external event related partners including transportation services (transit, ride share etc.). Participate in event related service and security briefings with event production personnel, contract supervisors and staff. Analyze, track, and report on guest experience performance metrics from secret shopper programs, guest feedback, post event surveys, and observations; provide post event follow up reports and make recommendations for improvement. Create and distribute event and other pertinent details to ensure all staff have the necessary information to provide exceptional experiences. Manage venue wayfinding and directional signage, with brand oversight from marketing. Respond to guest concerns and inquiries in a timely and appropriate manner. Serve as subject matter expert to facilitate special accommodations, including sensory sensitivity needs, and all applicable Americans with Disabilities Act (ADA) requirements. Design and create new staff orientation for all TVE and contract staff to ensure cohesive understanding of TVE values and venue event policies and procedures. Design, create, and facilitate venue-centric annual and recurring guest experience training modules for all employees in alignment with TVE’s mission and values. Design, create, and facilitate staff award and recognition programs for full-time, part-time, and contract staff. Hire, train, schedule and supervise part-time Event Attendants. Develop and implement programs to track and enhance TVE and contractor staff engagement including participating in the organization of staff events. Serve as primary front of house venue manager on duty during Tacoma Dome events. Additional information about the Tacoma Venues & Events venues can be found at www.tacomavenues.org ! Qualifications Minimum Education* Bachelor's degree in hospitality, sports management/administration, business or directly related field. Minimum Experience* 4 years of event and meeting planning experience. *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Driver's License Desired Qualifications Minimum two years' experience in face-to-face guest services, with a focus on the planning and coordination of event management activities at a stadium, arena, convention center, conference center, or other similar experience. A minimum of one year's supervisory experience. Familiarity with event ticketing software preferred. Work Schedule Must be willing to work extended, irregular and flexible hours as related to the event schedule, including working evenings, weekends and holidays as required. Physical Requirements & Working Conditions Intermittent movement around the workplace including extended walking on flat surfaces, stairs, and inclines both interior and exterior. Traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking). Communication and the exchange of information with others (hearing, seeing, talking. Regular operation of a computer, as well as use of a calculator, printer, and similar office tools (fingering, grasping, feeling, repetitive motions). Occasionally exerting up to 20 pounds of force to move, transport or position objects. Knowledge & Skills Basic customer service principles, techniques, and methodologies. Excellent communication skills with the ability to communicate information clearly to a wide range of stakeholders. Relationship management skills with a strong customer focus, proactively meeting customers and clients' needs. Proven interpersonal skills using tact, patience, courtesy, and empathy. Leadership skills and the ability to support a diverse front line team (including third party contractors). Highly organized to ensure all aspects of the work are carried out in a timely manner with high quality results. Solutions-focused with keen problem-solving skills and the ability to use creative solutions to solve problems unique to TVE venues, guests, and patrons; investigate situations and issues, gather, and analyze data, and prepare detailed reports and recommendations. Selection Process & Supplemental Information Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. This is a competitive selection process. Your responses on the application form and supplemental questionnaire will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a background check and may include a medical examination and drug screen. City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Communication from the City of Tacoma NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
Westminster, Colorado
West View Recreation Center, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 23, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Student Services Professional IA classification is considered a trainee level position. The Assistant Coordinator will be under the direct supervision of the Director and will be provided adequate training to support for the Center for Intercultural Relations (CIR) with advising, meeting with students on a one-on-one basis, creating and implementing outreach strategies to target and increase advisee engagement, and provide academic retention resources for students through materials and workshops. The Assistant Coordinator will provide assistance with day-to-day operations of the CIR and ensure effective and efficient processes including, but not limited to space management, student scheduling, reservations, and front desk coverage as well as financial documentation and guest speaker processes. The Assistant Coordinator supports innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall student experience, including working on interfaith efforts, men of color initiatives, Multicultural Learning Community and the SWANA community. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on December 31, 2024 with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Financial Aid and Scholarships; Military Veterans Programs; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Center for Intercultural Relations department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Key Qualifications Ability to develop and deliver training and education workshops. Documented experience developing and coordinating programs and events. Knowledge, sensitivity, and understanding of the social, political, personal, and cross-cultural needs. Ability to assess, design, implement and evaluate effective programming and policies as related to this position. Ability to effectively administer and coordinate a variety of concurrent and ongoing activities. Ability to interact professionally, effectively, and collaborate with diverse constituencies. Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity, and creativity. Willingness to work irregular hours, including evenings and weekends, with advance notice. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,952 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,952 - $4,834 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 2, 2024. To receive full consideration, apply by April 1, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Position Summary The Student Services Professional IA classification is considered a trainee level position. The Assistant Coordinator will be under the direct supervision of the Director and will be provided adequate training to support for the Center for Intercultural Relations (CIR) with advising, meeting with students on a one-on-one basis, creating and implementing outreach strategies to target and increase advisee engagement, and provide academic retention resources for students through materials and workshops. The Assistant Coordinator will provide assistance with day-to-day operations of the CIR and ensure effective and efficient processes including, but not limited to space management, student scheduling, reservations, and front desk coverage as well as financial documentation and guest speaker processes. The Assistant Coordinator supports innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall student experience, including working on interfaith efforts, men of color initiatives, Multicultural Learning Community and the SWANA community. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on December 31, 2024 with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Financial Aid and Scholarships; Military Veterans Programs; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Center for Intercultural Relations department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Key Qualifications Ability to develop and deliver training and education workshops. Documented experience developing and coordinating programs and events. Knowledge, sensitivity, and understanding of the social, political, personal, and cross-cultural needs. Ability to assess, design, implement and evaluate effective programming and policies as related to this position. Ability to effectively administer and coordinate a variety of concurrent and ongoing activities. Ability to interact professionally, effectively, and collaborate with diverse constituencies. Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity, and creativity. Willingness to work irregular hours, including evenings and weekends, with advance notice. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,952 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,952 - $4,834 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 2, 2024. To receive full consideration, apply by April 1, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general supervision of the AVP for Campus Community Affairs, the Campus and Community Affairs Assistant Coordinator will work closely with three initiatives to support the retention of underrepresented faculty, staff, and students at San Diego State University. Student Retention: Assists with recruitment and retention efforts and designing and developing creative, engaging and interactive programming that aligns SDSU’s strategic plan. Faculty Retention: Assists the Professors of Equity in Education to advance the university’s mission of being a global leader in advancing diversity, equity, and inclusion in research, teaching and in community engagement. The Campus and Community Affairs Coordinator will support and work alongside the Professors of Equity in providing programming, workshops, professional learning seminars, and open discussions related to supporting the retention of underrepresented faculty. The Campus and Community Affairs Coordinator will provide assistance with day-to-day operations of the Professors of Equity and Employee Resource Groups to ensure effective and efficient processes including, but not limited to marketing, co-facilitation of workshops/seminars/learning communities, event coordination, scheduling, reservations, and financial documentation and guest speaker processes. Staff Retention: Under the general supervision of the AVP for Campus Community, assists in supporting the mission of the Employee Resource Groups (ERG’s), which are designed to build an inclusive environment for SDSU employees from various employment groups, with particular attention to employees from historically underrepresented and underserved backgrounds. The Campus and Community Affairs Coordinator will assist in advancing the vision and mission of the SDSU ERGs by supporting programing and initiatives to create a welcoming environment for underrepresented employees. The Campus and Community Affairs Assistant Coordinator supports innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving the environment for underrepresented faculty and staff and enrichment of the overall faculty and staff experience, particularly for minoritized faculty and staff. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end six months from start date with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Division of Student Affairs and Campus Diversity, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level, job-related education may be substituted for the required experience. Key Qualifications Ability to develop and deliver training and education workshops. Documented experience developing and coordinating programs and events. Knowledge, sensitivity, and understanding of the social, political, personal, and cross cultural needs of underrepresented/minoritized populations. Ability to effectively coordinate a variety of concurrent and ongoing activities. Ability to advise, train and support student assistants. Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity and creativity. Demonstrated success working on teams and supporting colleagues on collaborative initiatives. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,066 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,066 - $5,752 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 2, 2024. To receive full consideration, apply by February 1, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the general supervision of the AVP for Campus Community Affairs, the Campus and Community Affairs Assistant Coordinator will work closely with three initiatives to support the retention of underrepresented faculty, staff, and students at San Diego State University. Student Retention: Assists with recruitment and retention efforts and designing and developing creative, engaging and interactive programming that aligns SDSU’s strategic plan. Faculty Retention: Assists the Professors of Equity in Education to advance the university’s mission of being a global leader in advancing diversity, equity, and inclusion in research, teaching and in community engagement. The Campus and Community Affairs Coordinator will support and work alongside the Professors of Equity in providing programming, workshops, professional learning seminars, and open discussions related to supporting the retention of underrepresented faculty. The Campus and Community Affairs Coordinator will provide assistance with day-to-day operations of the Professors of Equity and Employee Resource Groups to ensure effective and efficient processes including, but not limited to marketing, co-facilitation of workshops/seminars/learning communities, event coordination, scheduling, reservations, and financial documentation and guest speaker processes. Staff Retention: Under the general supervision of the AVP for Campus Community, assists in supporting the mission of the Employee Resource Groups (ERG’s), which are designed to build an inclusive environment for SDSU employees from various employment groups, with particular attention to employees from historically underrepresented and underserved backgrounds. The Campus and Community Affairs Coordinator will assist in advancing the vision and mission of the SDSU ERGs by supporting programing and initiatives to create a welcoming environment for underrepresented employees. The Campus and Community Affairs Assistant Coordinator supports innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving the environment for underrepresented faculty and staff and enrichment of the overall faculty and staff experience, particularly for minoritized faculty and staff. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end six months from start date with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Division of Student Affairs and Campus Diversity, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level, job-related education may be substituted for the required experience. Key Qualifications Ability to develop and deliver training and education workshops. Documented experience developing and coordinating programs and events. Knowledge, sensitivity, and understanding of the social, political, personal, and cross cultural needs of underrepresented/minoritized populations. Ability to effectively coordinate a variety of concurrent and ongoing activities. Ability to advise, train and support student assistants. Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity and creativity. Demonstrated success working on teams and supporting colleagues on collaborative initiatives. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,066 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,066 - $5,752 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 2, 2024. To receive full consideration, apply by February 1, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
At CSUN we aspire to continually grow as an inclusive, cooperative community! CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles . If this sounds like you, you've come to the right place. Responsibilities Under the general supervision of the Executive Director of Student Housing & Residential Life, the Associate Director is part of the senior leadership group that guides the department’s daily operations and sets vision and direction through initiatives such as the development, interpretation and implementation of goals, budget, policies and procedures. The incumbent specifically represents the human resources, business services, summer conference, guest housing, front office, Temporary Emergency Housing program, and Testing/Isolation/Quarantine Management services functions of Student Housing in departmental decision-making and inquiries. Attends and participates in weekly senior management team meetings in which departmental policies and procedures are discussed, reviewed, and modified as required. Serves as custodian of departmental policies, and instructs appropriate personnel on applicable policies and procedures. Responsible for planning, supervising, coordinating, evaluating, and modifying implementation of oversight areas within the department as noted under Duties and Responsibilities. As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. *NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/nt0892p0j5lajvbh1aslwua1yb2zbqtz Qualifications Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field. Master’s Degree in student affairs, higher education or related field strongly preferred. Experience supervising professional staff preferably within a diverse four-year institution of higher education. Equivalent to five years of progressively responsible professional/administrative experience; with two of the five years in a managerial role preferred. Knowledge, Skills, Abilities & Leadership Demonstrated ability to develop, implement, and manage comprehensive plans and strategies for marketing to a variety of target audiences. Demonstrated ability to provide vision and direction to staff through initiatives such as the development, interpretation, and implementation of goals, budget, policies, and procedures. Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment. Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership. Lead varying initiatives through a collaborative, service-oriented and communicative approach. Demonstrated commitment to employee development, recognition, and accountability to further operational goals. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $96,000 - $106,164 per year, dependent upon qualifications and experience. General Information This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Applications received through March 18, 2024, will be considered in the initial review and review of applications will continue until position is filled. The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
At CSUN we aspire to continually grow as an inclusive, cooperative community! CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles . If this sounds like you, you've come to the right place. Responsibilities Under the general supervision of the Executive Director of Student Housing & Residential Life, the Associate Director is part of the senior leadership group that guides the department’s daily operations and sets vision and direction through initiatives such as the development, interpretation and implementation of goals, budget, policies and procedures. The incumbent specifically represents the human resources, business services, summer conference, guest housing, front office, Temporary Emergency Housing program, and Testing/Isolation/Quarantine Management services functions of Student Housing in departmental decision-making and inquiries. Attends and participates in weekly senior management team meetings in which departmental policies and procedures are discussed, reviewed, and modified as required. Serves as custodian of departmental policies, and instructs appropriate personnel on applicable policies and procedures. Responsible for planning, supervising, coordinating, evaluating, and modifying implementation of oversight areas within the department as noted under Duties and Responsibilities. As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. *NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/nt0892p0j5lajvbh1aslwua1yb2zbqtz Qualifications Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field. Master’s Degree in student affairs, higher education or related field strongly preferred. Experience supervising professional staff preferably within a diverse four-year institution of higher education. Equivalent to five years of progressively responsible professional/administrative experience; with two of the five years in a managerial role preferred. Knowledge, Skills, Abilities & Leadership Demonstrated ability to develop, implement, and manage comprehensive plans and strategies for marketing to a variety of target audiences. Demonstrated ability to provide vision and direction to staff through initiatives such as the development, interpretation, and implementation of goals, budget, policies, and procedures. Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment. Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership. Lead varying initiatives through a collaborative, service-oriented and communicative approach. Demonstrated commitment to employee development, recognition, and accountability to further operational goals. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $96,000 - $106,164 per year, dependent upon qualifications and experience. General Information This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Applications received through March 18, 2024, will be considered in the initial review and review of applications will continue until position is filled. The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Summary Minimum starting salary is $15 per hour THE CITY OF WACO SEEKS: Cashier & Food Service Assistants and Guest Experience Associates who enjoy interacting with the public and take pride in their work. The Zoo is looking for part-time employees to assist with retail sales and food services in the cafes, admissions booth, and gift shop. If you are interested in working on a team where every day is different, this could be the role for you! Apply now. MINIMUM QUALIFICATIONS: REQUIRED: High School Diploma or GED One year of customer service experience Valid Texas Driver's License Texas Food Handler's Certificate required within 90 days of employment POSITION OVERVIEW: Under basic supervision, provides retail customer services to the public. This position is not eligible for benefits.
Apr 05, 2024
Part Time
Summary Minimum starting salary is $15 per hour THE CITY OF WACO SEEKS: Cashier & Food Service Assistants and Guest Experience Associates who enjoy interacting with the public and take pride in their work. The Zoo is looking for part-time employees to assist with retail sales and food services in the cafes, admissions booth, and gift shop. If you are interested in working on a team where every day is different, this could be the role for you! Apply now. MINIMUM QUALIFICATIONS: REQUIRED: High School Diploma or GED One year of customer service experience Valid Texas Driver's License Texas Food Handler's Certificate required within 90 days of employment POSITION OVERVIEW: Under basic supervision, provides retail customer services to the public. This position is not eligible for benefits.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Student Services Professional IA classification is considered a trainee level position. The Assistant Coordinator will be under the direct supervision of the Director and will be provided adequate training to support the Native Resource Center (NRC) with advising, meeting with students on a one-on-one basis, creating and implementing outreach strategies to target and increase advisee engagement, and provide academic retention resources for students through materials and workshops. The Assistant Coordinator will provide assistance with day-to-day operations of NRC and ensure effective and efficient processes including, but not limited to space management, student scheduling, reservations, and front desk coverage as well as financial documentation and guest speaker processes. The Assistant Coordinator supports innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall student experience, particularly for students of Latin American descent. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on December 31, 2024 with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Willingness to work irregular hours, including evenings and weekends, with advance notice . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Financial Aid and Scholarships; Military Veterans Programs; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Native Resource Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Key Qualifications Ability to develop and deliver training and education workshops. Documented experience developing and coordinating programs and events and success working on teams and supporting colleagues on collaborative initiatives. Knowledge, sensitivity, and understanding of the social, political, personal, and cross-cultural needs of Native American students. Ability to effectively administer and coordinate a variety of concurrent and ongoing activities. Ability to interact professionally, effectively, and collaborate with diverse constituencies. Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity and creativity. Willingness to work irregular hours, including evenings and weekends, with advance notice. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,764 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,764 - $4,604 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 12, 2024. To receive full consideration, apply by February 11. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The Student Services Professional IA classification is considered a trainee level position. The Assistant Coordinator will be under the direct supervision of the Director and will be provided adequate training to support the Native Resource Center (NRC) with advising, meeting with students on a one-on-one basis, creating and implementing outreach strategies to target and increase advisee engagement, and provide academic retention resources for students through materials and workshops. The Assistant Coordinator will provide assistance with day-to-day operations of NRC and ensure effective and efficient processes including, but not limited to space management, student scheduling, reservations, and front desk coverage as well as financial documentation and guest speaker processes. The Assistant Coordinator supports innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall student experience, particularly for students of Latin American descent. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on December 31, 2024 with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Willingness to work irregular hours, including evenings and weekends, with advance notice . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Financial Aid and Scholarships; Military Veterans Programs; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Native Resource Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Key Qualifications Ability to develop and deliver training and education workshops. Documented experience developing and coordinating programs and events and success working on teams and supporting colleagues on collaborative initiatives. Knowledge, sensitivity, and understanding of the social, political, personal, and cross-cultural needs of Native American students. Ability to effectively administer and coordinate a variety of concurrent and ongoing activities. Ability to interact professionally, effectively, and collaborate with diverse constituencies. Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity and creativity. Willingness to work irregular hours, including evenings and weekends, with advance notice. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,764 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,764 - $4,604 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 12, 2024. To receive full consideration, apply by February 11. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Campus Community Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Activities & Events Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday, from 8:00am to 5:00pm Anticipated Hiring Range $4,443.00 - $4,936.00 Per Month ($53,316.00 - $59,232.00 Annually) Salary is commensurate with experience. Position Summary The Campus Community Coordinator is responsible for the planning, designing, improving, evaluating, and facilitation of community development activities, programs and events. The Student Campus Community Coordinator assists in the program collaboration of the Divisions of Student Life and Division of Equity and Community Inclusion areas to support University-wide affinity community networking, commuter student support, and broader retention related initiatives. Situated in the Student Engagement and Transition department, the coordinator will support the strategic development and collaboration between programs and events that support unrepresented students’ co-curricular and extracurricular interests and experiences at San Francisco State; striving to connect students to resources, services, and social experiences that contribute to community building and shared identity celebration. The Campus Community Coordinator collaborates with, but not limited to: New Student & Family Programs, the Black Unity Center, AAPI Student Services, HSIs initiatives, Interfaith Programs, LGBTQIA+ Student Life, Residential Life, the Dean of Students Office, Associated Student Inc., college academic partners, student clubs and organizations. The Campus Community Coordinator reports to the Manager of First-Year Experience and partners organizationally with the Student Engagement and Transitions team. Incumbent must be able to competently interact with culturally and ethnically diverse populations of students, faculty and staff; and be willing to work some weekends, evening, and holidays as needed to ensure the outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management and San Francisco State University. Position Information The Campus Community Coordinator performs the following functions/duties, including but not limited to: Student Life Activities & Events Program Planning Plan, design, improve and implement networking activities and events for undergraduate students. Support the event planning necessary for large scale activities, including but not limited to: GatorFest! Extended Orientation (e.g., equity-based orientation programs), Family Weekend, the Commuter Student Lounge programs/services, and other annual University traditional events. Function as a liaison between various campus partners (academic and student services) to provide collaboration opportunities related to student engagement, involvement and participation, student success, and student-to-student identity networking. Create new innovative and contemporary student life and SF State themed programming to engage undergraduate unrepresented and marginalized college students. Create student centered experiences to network students to peers, peer and professional mentors, staff, faculty, and administrators. Create student centered experiences to connect students to university-wide resources, services, and programs. Assists in the development of the annual program calendar for the University, student clubs, organizations, and third-party groups. Assist in the development of the annual DECI and equity-based programs and initiatives at SF State. Support Student Events and Activities Support annual affinity group programming including, but not limited to: DECI programs, New Student Orientation, Parent/Family Programming, GatorFest! student graduation ceremonies, and the Dean of Students engagement calendar. Cross coordinates opportunities for university staff, faculty and administrators to participate affinity group programs and networking events. Assist with the implementation and marketing of peer mentoring networks and support resources. Assess student engagement programming and contributes to the annual Student Engagement and Transition Report. Student Support Network Programs Assists in the design and facilitation of student supporter programs, including but not limited to: Family Forums, Parent/Family Communications, Family Weekend, and the Gator Family website and related publications. Assists the networking of student support resources for students to engage in University services (e.g., Basic Needs, Student Health Services, tutoring and advising workshops, etc.). Workshops and Program Facilitation Assists the development of Student Affairs & Enrollment Management events and activities. Coordinate workshops for students and student leaders concerning program design, event planning and design. Other duties as assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications A Master’s degree in student affairs or a related discipline, as well as knowledge of student development theory and its application to student affairs, events/activities, diversity, inclusion and equity programming. Strong interpersonal skills and the ability to work with a diverse group of people. Sound decision making and trouble-shooting skills. Ability to work in a fast-paced and challenging environment. Experience working in student activity programming and equity and inclusion programming, Transition and Retention programs, as well as experience working with students, parents, and the general public. Ability to keep calm under pressure in a variety of situations. Thorough knowledge of: • The principles of working with college students and attributing to their successful transitions and participation in university/college life related experiences. • Individual counseling techniques and their application to assisting students and student leaders/staff. • The principles and practices of trends in student retention programming and on-campus life programming (including remote/online engagement). • Student services programs that collaborate with a traditional student services, enrollment management and residential/housing units. Ability to: • Carry out a variety of professionally complex assignments with limited detailed instructions. • Determine appropriate courses of action and counseling techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. • Communicate effectively and diplomatically with students and family/guest members, as well as campus faculty/staff. • Organize and implement transition and success-related projects and programs for new students. • Demonstrate public speaking skills which effectively communicate to large groups. • Master complex information and communicate changes in university policy, regulations and requirements to students, faculty and staff. • Demonstrate adaptability and aptitude for solution-oriented problem solving that promotes student success and reduces time-to-degree. Experience orienting and advising incoming and continuing students on such matters as: • General Education and graduation requirements. • College success skills. • Preparedness for college level work. • Reaching appropriate decisions related to effective scholastic performance. • Personal issues, concerns and habits. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Campus Community Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Activities & Events Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday, from 8:00am to 5:00pm Anticipated Hiring Range $4,443.00 - $4,936.00 Per Month ($53,316.00 - $59,232.00 Annually) Salary is commensurate with experience. Position Summary The Campus Community Coordinator is responsible for the planning, designing, improving, evaluating, and facilitation of community development activities, programs and events. The Student Campus Community Coordinator assists in the program collaboration of the Divisions of Student Life and Division of Equity and Community Inclusion areas to support University-wide affinity community networking, commuter student support, and broader retention related initiatives. Situated in the Student Engagement and Transition department, the coordinator will support the strategic development and collaboration between programs and events that support unrepresented students’ co-curricular and extracurricular interests and experiences at San Francisco State; striving to connect students to resources, services, and social experiences that contribute to community building and shared identity celebration. The Campus Community Coordinator collaborates with, but not limited to: New Student & Family Programs, the Black Unity Center, AAPI Student Services, HSIs initiatives, Interfaith Programs, LGBTQIA+ Student Life, Residential Life, the Dean of Students Office, Associated Student Inc., college academic partners, student clubs and organizations. The Campus Community Coordinator reports to the Manager of First-Year Experience and partners organizationally with the Student Engagement and Transitions team. Incumbent must be able to competently interact with culturally and ethnically diverse populations of students, faculty and staff; and be willing to work some weekends, evening, and holidays as needed to ensure the outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management and San Francisco State University. Position Information The Campus Community Coordinator performs the following functions/duties, including but not limited to: Student Life Activities & Events Program Planning Plan, design, improve and implement networking activities and events for undergraduate students. Support the event planning necessary for large scale activities, including but not limited to: GatorFest! Extended Orientation (e.g., equity-based orientation programs), Family Weekend, the Commuter Student Lounge programs/services, and other annual University traditional events. Function as a liaison between various campus partners (academic and student services) to provide collaboration opportunities related to student engagement, involvement and participation, student success, and student-to-student identity networking. Create new innovative and contemporary student life and SF State themed programming to engage undergraduate unrepresented and marginalized college students. Create student centered experiences to network students to peers, peer and professional mentors, staff, faculty, and administrators. Create student centered experiences to connect students to university-wide resources, services, and programs. Assists in the development of the annual program calendar for the University, student clubs, organizations, and third-party groups. Assist in the development of the annual DECI and equity-based programs and initiatives at SF State. Support Student Events and Activities Support annual affinity group programming including, but not limited to: DECI programs, New Student Orientation, Parent/Family Programming, GatorFest! student graduation ceremonies, and the Dean of Students engagement calendar. Cross coordinates opportunities for university staff, faculty and administrators to participate affinity group programs and networking events. Assist with the implementation and marketing of peer mentoring networks and support resources. Assess student engagement programming and contributes to the annual Student Engagement and Transition Report. Student Support Network Programs Assists in the design and facilitation of student supporter programs, including but not limited to: Family Forums, Parent/Family Communications, Family Weekend, and the Gator Family website and related publications. Assists the networking of student support resources for students to engage in University services (e.g., Basic Needs, Student Health Services, tutoring and advising workshops, etc.). Workshops and Program Facilitation Assists the development of Student Affairs & Enrollment Management events and activities. Coordinate workshops for students and student leaders concerning program design, event planning and design. Other duties as assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications A Master’s degree in student affairs or a related discipline, as well as knowledge of student development theory and its application to student affairs, events/activities, diversity, inclusion and equity programming. Strong interpersonal skills and the ability to work with a diverse group of people. Sound decision making and trouble-shooting skills. Ability to work in a fast-paced and challenging environment. Experience working in student activity programming and equity and inclusion programming, Transition and Retention programs, as well as experience working with students, parents, and the general public. Ability to keep calm under pressure in a variety of situations. Thorough knowledge of: • The principles of working with college students and attributing to their successful transitions and participation in university/college life related experiences. • Individual counseling techniques and their application to assisting students and student leaders/staff. • The principles and practices of trends in student retention programming and on-campus life programming (including remote/online engagement). • Student services programs that collaborate with a traditional student services, enrollment management and residential/housing units. Ability to: • Carry out a variety of professionally complex assignments with limited detailed instructions. • Determine appropriate courses of action and counseling techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. • Communicate effectively and diplomatically with students and family/guest members, as well as campus faculty/staff. • Organize and implement transition and success-related projects and programs for new students. • Demonstrate public speaking skills which effectively communicate to large groups. • Master complex information and communicate changes in university policy, regulations and requirements to students, faculty and staff. • Demonstrate adaptability and aptitude for solution-oriented problem solving that promotes student success and reduces time-to-degree. Experience orienting and advising incoming and continuing students on such matters as: • General Education and graduation requirements. • College success skills. • Preparedness for college level work. • Reaching appropriate decisions related to effective scholastic performance. • Personal issues, concerns and habits. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, plans, promotes, organizes, and manages aquatics activities, and programs at all city aquatics facilities; assures public safety and compliance with City safety rules and regulations; recruits, trains, and supervises staff. ESSENTIAL FUNCTIONS : -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Manages the operations and staff of the City aquatics facility; promotes a positive environment and good personal behavior; assures consistent enforcement of rules and policies. Controls pool operations to assure that safety and water quality rules and regulations are adhered to, and ensuring all aquatic facilities are in compliance with applicable laws, regulations, and rules governing the provision of municipal pools and related services and facilities are kept in safe operating condition. Manages the activities of the aquatics facility staff; manages, schedules, trains, and monitors the work of staff; prioritizes and assigns tasks; assures that all safety rules and regulations are observed. Trains lifeguards, and staff in work and safety procedures and the proper maintenance of the facility; evaluates performance and works with employees to correct performance deficiencies; assists with hiring programs, and interviews applicants. Maintains administrative and payroll records by properly entering employee information into the computer system, transmitting payroll information to the appropriate areas. Collects and summarizes operational data, and prepares operations reports. Provides customer services and information to guests and visitors; reports and resolves complaints, special requests, safety conditions, security issues, and illegal activities within scope of authority. Assures cleanliness of pool and facility; assigns cleaning tasks and projects to staff; performs regular water tests, monitors pool chemical levels, and makes necessary adjustments to pool chemical balance. Monitors aquatics facility and guests, and enforces good sportsmanship, rules, and safety standards; assists guests in recreation activities and special programs. Meets regularly with the Assistant Director for Recreation and other Supervisors to ensure there is complete cooperation between divisions. Processes end of day totals and reporting to include entering deposits and credit card information into computer database, researching discrepancies and preparing and verifying deposits for the bank. Ensure concession stand/kitchen is always clean, orderly, safe and in compliance with city, county, and state public health standards. Maintains inventory and purchases supplies for concession stand and ticket booth through purchase orders and maintaining reporting on purchase card. Supervises the guest services area by training team members on proper cash and food handling procedures, preparing work schedules for employees and auditing employees to ensure compliance with policies and procedures. Effectively manage personnel in a manner that reinforces the city’s and department’s core values and philosophies through open communication, training, coaching, counseling, and evaluating personnel in compliance with city policies. This includes managing all aspects of the selection, hiring and education process and providing leadership for the aquatic team on a daily basis. Markets and sells all aquatic programs, services, and special events. Ensures proper systems are implemented to guarantee that the facility programs meet the needs of the guests and drives participation in such a manner as to create total guest satisfaction. Responsible for the management, inspection, and operation of the Splash Pads, Pocket Parks, and other facilities as assigned during their seasonal operation periods. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Performs other duties as assigned. KNOWLEDGE AND SKILLS: Knowledge: City policies and procedures. Policies, rules, and regulations governing the conduct and safety of public recreation, and aquatic programs. The rules, regulations, policies, and operating procedures of City Aquatics programs. Swimming pool safety rules and regulations. Swimming pool maintenance, operations, and safety rules and regulations. Principles of water chemistry, chlorination, and pH balancing. Lifesaving methods and procedures, including first aid, water rescue methods, and standard resuscitation measures, and use of an AED. Skill in: Interpreting and applying City policies and procedures. Managing and controlling aquatics programs, activities and participants. Promoting a positive recreation environment and good personal behavior. Coordinating work, providing training, and delegating tasks and authority. Monitoring pool facility and guests for violations of rules and safety standards. Promoting and enforcing safe work practices. Acting quickly and calmly in emergency situations. Interacting with people of different social, economic, and ethnic backgrounds. Establishing and maintaining cooperative working relationships with co-workers and general public. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Bachelor’s degree in recreation or related field AND two years’ experience as an aquatic facility manager; OR an acceptable equivalent combination of education, training and experience. Prior supervisory experience and cash handling experience in an aquatics, special events, and/or hospitality setting strongly preferred. LICENSE AND CERTIFICATION: Must possess a valid Texas Driver’s License with an acceptable driving record. Certified Pool Operator (CPO) Certificate OR an Aquatic Facility Operator (AFO) Certificate is required; AND American Red Cross Water Safety Instructor, Lifeguard, and CPR for the Professional Rescuer. Food Handler Certification or the ability to attain one within six (6) months of employment. Depending on the needs of the City, additional technical training and certifications may be required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed at City park, aquatics and recreation facilities and special event venues; moderate physical demands are required, with excellent swimming skills; must maintain the physical standards prescribed by the City. ADDITIONAL INFORMATION : Knowledge and comprehension of community recreation and programs, including accepted standards, principles, concepts and related legislative mandates. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in several formats and deal with abstract variables. Ability to get along appropriately and professionally with co-workers and the public. Bi-Lingual/Spanish preferred. Closing Date/Time: May 29, 2024 at 11:59 PM CST
Apr 30, 2024
Full Time
Job Description Under general supervision, plans, promotes, organizes, and manages aquatics activities, and programs at all city aquatics facilities; assures public safety and compliance with City safety rules and regulations; recruits, trains, and supervises staff. ESSENTIAL FUNCTIONS : -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Manages the operations and staff of the City aquatics facility; promotes a positive environment and good personal behavior; assures consistent enforcement of rules and policies. Controls pool operations to assure that safety and water quality rules and regulations are adhered to, and ensuring all aquatic facilities are in compliance with applicable laws, regulations, and rules governing the provision of municipal pools and related services and facilities are kept in safe operating condition. Manages the activities of the aquatics facility staff; manages, schedules, trains, and monitors the work of staff; prioritizes and assigns tasks; assures that all safety rules and regulations are observed. Trains lifeguards, and staff in work and safety procedures and the proper maintenance of the facility; evaluates performance and works with employees to correct performance deficiencies; assists with hiring programs, and interviews applicants. Maintains administrative and payroll records by properly entering employee information into the computer system, transmitting payroll information to the appropriate areas. Collects and summarizes operational data, and prepares operations reports. Provides customer services and information to guests and visitors; reports and resolves complaints, special requests, safety conditions, security issues, and illegal activities within scope of authority. Assures cleanliness of pool and facility; assigns cleaning tasks and projects to staff; performs regular water tests, monitors pool chemical levels, and makes necessary adjustments to pool chemical balance. Monitors aquatics facility and guests, and enforces good sportsmanship, rules, and safety standards; assists guests in recreation activities and special programs. Meets regularly with the Assistant Director for Recreation and other Supervisors to ensure there is complete cooperation between divisions. Processes end of day totals and reporting to include entering deposits and credit card information into computer database, researching discrepancies and preparing and verifying deposits for the bank. Ensure concession stand/kitchen is always clean, orderly, safe and in compliance with city, county, and state public health standards. Maintains inventory and purchases supplies for concession stand and ticket booth through purchase orders and maintaining reporting on purchase card. Supervises the guest services area by training team members on proper cash and food handling procedures, preparing work schedules for employees and auditing employees to ensure compliance with policies and procedures. Effectively manage personnel in a manner that reinforces the city’s and department’s core values and philosophies through open communication, training, coaching, counseling, and evaluating personnel in compliance with city policies. This includes managing all aspects of the selection, hiring and education process and providing leadership for the aquatic team on a daily basis. Markets and sells all aquatic programs, services, and special events. Ensures proper systems are implemented to guarantee that the facility programs meet the needs of the guests and drives participation in such a manner as to create total guest satisfaction. Responsible for the management, inspection, and operation of the Splash Pads, Pocket Parks, and other facilities as assigned during their seasonal operation periods. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Performs other duties as assigned. KNOWLEDGE AND SKILLS: Knowledge: City policies and procedures. Policies, rules, and regulations governing the conduct and safety of public recreation, and aquatic programs. The rules, regulations, policies, and operating procedures of City Aquatics programs. Swimming pool safety rules and regulations. Swimming pool maintenance, operations, and safety rules and regulations. Principles of water chemistry, chlorination, and pH balancing. Lifesaving methods and procedures, including first aid, water rescue methods, and standard resuscitation measures, and use of an AED. Skill in: Interpreting and applying City policies and procedures. Managing and controlling aquatics programs, activities and participants. Promoting a positive recreation environment and good personal behavior. Coordinating work, providing training, and delegating tasks and authority. Monitoring pool facility and guests for violations of rules and safety standards. Promoting and enforcing safe work practices. Acting quickly and calmly in emergency situations. Interacting with people of different social, economic, and ethnic backgrounds. Establishing and maintaining cooperative working relationships with co-workers and general public. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Bachelor’s degree in recreation or related field AND two years’ experience as an aquatic facility manager; OR an acceptable equivalent combination of education, training and experience. Prior supervisory experience and cash handling experience in an aquatics, special events, and/or hospitality setting strongly preferred. LICENSE AND CERTIFICATION: Must possess a valid Texas Driver’s License with an acceptable driving record. Certified Pool Operator (CPO) Certificate OR an Aquatic Facility Operator (AFO) Certificate is required; AND American Red Cross Water Safety Instructor, Lifeguard, and CPR for the Professional Rescuer. Food Handler Certification or the ability to attain one within six (6) months of employment. Depending on the needs of the City, additional technical training and certifications may be required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed at City park, aquatics and recreation facilities and special event venues; moderate physical demands are required, with excellent swimming skills; must maintain the physical standards prescribed by the City. ADDITIONAL INFORMATION : Knowledge and comprehension of community recreation and programs, including accepted standards, principles, concepts and related legislative mandates. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in several formats and deal with abstract variables. Ability to get along appropriately and professionally with co-workers and the public. Bi-Lingual/Spanish preferred. Closing Date/Time: May 29, 2024 at 11:59 PM CST
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN's Commitment to You: CSUN is committed to achieving excellence through teaching, scholarship, learning, and inclusion. Our values include a respect for all people, building partnerships with the community, and the encouragement of innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. The University: One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to more than 36,000 students annually and counts more than 400,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and nearly 12,000 jobs each year. CSUN is a designated Minority-Serving and Hispanic Serving Institution, ranking amongst the top twenty in the nation in graduating Latinx students. More than 70 percent of CSUN students are first-generation college students, and 60 percent come from historically underrepresented groups. Money magazine consistently ranks CSUN among the nation’s “most transformative” colleges for putting diverse students on the path to higher career earnings. About the Library: The mission of the CSUN University Library is to provide collections, technology, services, information literacy instruction, spaces, and programming, guided by the principles of diversity, equity, inclusion, social justice, and accessibility, in support of student success, research, scholarship, and innovation. As of 2022/23, over 18,000 students participate in formal library instruction and over 7,800 reference transactions are conducted annually. The Library's collections include over 859,000 volumes, 1.2 million electronic book titles, and subscriptions to more than 208,000 mostly electronic journals and serials. Physical and electronic media titles number over 185,800. Access is provided by a Unified Library Management System and over 230 online databases. Specialized service areas include a music and media center, assistive technology labs, special collections and archives, teacher curriculum center, map collection, and a maker space. Current Library faculty and staff include approximately 23 tenure-track full-time librarians and 53 full- time support staff. Visit https://library.csun.edu/About for more information. About the Position: The Interim Associate Dean reports to the Dean of the University Library and as the deputy to the Dean, assumes responsibility for the Library in the Dean’s absence. The Interim Associate Dean represents the Dean at campus and system-wide meetings as required and works as part of the Library’s administrative team to plan Library services, facilitate operations, and resolve issues. The Interim Associate Dean is primarily responsible for Access Services, which includes the following service and service support areas: Guest Services (Circulation, Shelving, Automated Storage/Retrieval System; Interlibrary Loan); Teacher Curriculum Center/Music & Media; University Library Map Collection; Course Reserves & Curricular Resources. This position works closely with Library Faculty and Staff to ensure that the research and teaching needs of CSUN students, faculty, and staff are met and provides excellent customer service. The Interim Associate Dean also manages policies and changes to existing public services, serves on various Library and University committees and creates special reports as needed. Duties and Responsibilities: Manages the Access Services units and their staff and student employees listed above, including serving as hiring manager, overseeing training and scheduling, and providing evaluations. Practices and encourages empathetic and transparent communication, disruptive thinking, collaboration, and innovation; continuous learning and improvement; and sustainable practices. Supports an environment in which library employees are guided by the principles of diversity, equity, inclusion, social justice, and accessibility, in support of student success, research, scholarship, and innovation. Serves as a member of the Library’s administrative team and advises the Dean on planning and policy issues. Is responsible for the Library’s regular strategic planning process. Provides leadership for excellence in customer service. Initiates and implements special projects related to public services. Identifies and resolves user issues. Participates in security and emergency planning. Oversees the collection and submission of statistics and other data for the annual ACRL Academic Library Trends and Statistics Survey. Actively participates in Library Committees, including: Marketing Team, e-News Team, Space Team (Chair); Service Desk Supervisors (Chair); and University committees/groups, including: Associate Deans; Educational Policies Committee; Graduate Studies Committee. Is responsible for routing Library for-credit course proposals through the curriculum review process and updates the Library’s administrative team on curricular changes that may impact Library collections and services. Represents the Library at various campus and off-campus functions. Serves as Administrator-in-Charge in the Dean’s absence. As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. Qualifications: Required: Master's degree in information and/or library science from an ALA-accredited school, or equivalent degree if earned from outside the U.S. or Canada. Demonstrated experience working with diverse groups. Demonstrated commitment to the values of diversity, equity, inclusion, social justice, and accessibility. Demonstrated leadership experience. Demonstrated experience with fiscal and human resources management. Knowledge of technology applications in a library setting. Excellent interpersonal skills. Highly organized with evidence of ability to prioritize workload demands, including meeting deadlines and managing several projects at one time. Preferred: Relevant administrative experience in an academic library. Strong conflict resolution skills. Record of networking and collaboration with a team and with a broader community. Demonstrated commitment to employee development, recognition, and accountability to further operational goals. Good public relations and presentation skills. Demonstrated experience leading diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment. Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership. Demonstrated experience leading varying initiatives through a collaborative, service-oriented and communicative approach. Pay, Benefits, & Work Schedule: Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $135,000 to $150,000 per year, dependent upon qualifications and experience. Application Period: Applications received through May 16, 2024, will be considered in the initial review. Review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. Effective Date of Appointment: August 21, 2024 Effective End of Appointment : August 21, 2025 How to Apply: Candidates should apply by completing the CSUN online application. To submit an application and for more detailed information on the application and hiring process, please visit www.csun.edu/careers . Background check: This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA: The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest: This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Equal Employment Opportunity: CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101 Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 03, 2024
CSUN's Commitment to You: CSUN is committed to achieving excellence through teaching, scholarship, learning, and inclusion. Our values include a respect for all people, building partnerships with the community, and the encouragement of innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. The University: One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to more than 36,000 students annually and counts more than 400,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and nearly 12,000 jobs each year. CSUN is a designated Minority-Serving and Hispanic Serving Institution, ranking amongst the top twenty in the nation in graduating Latinx students. More than 70 percent of CSUN students are first-generation college students, and 60 percent come from historically underrepresented groups. Money magazine consistently ranks CSUN among the nation’s “most transformative” colleges for putting diverse students on the path to higher career earnings. About the Library: The mission of the CSUN University Library is to provide collections, technology, services, information literacy instruction, spaces, and programming, guided by the principles of diversity, equity, inclusion, social justice, and accessibility, in support of student success, research, scholarship, and innovation. As of 2022/23, over 18,000 students participate in formal library instruction and over 7,800 reference transactions are conducted annually. The Library's collections include over 859,000 volumes, 1.2 million electronic book titles, and subscriptions to more than 208,000 mostly electronic journals and serials. Physical and electronic media titles number over 185,800. Access is provided by a Unified Library Management System and over 230 online databases. Specialized service areas include a music and media center, assistive technology labs, special collections and archives, teacher curriculum center, map collection, and a maker space. Current Library faculty and staff include approximately 23 tenure-track full-time librarians and 53 full- time support staff. Visit https://library.csun.edu/About for more information. About the Position: The Interim Associate Dean reports to the Dean of the University Library and as the deputy to the Dean, assumes responsibility for the Library in the Dean’s absence. The Interim Associate Dean represents the Dean at campus and system-wide meetings as required and works as part of the Library’s administrative team to plan Library services, facilitate operations, and resolve issues. The Interim Associate Dean is primarily responsible for Access Services, which includes the following service and service support areas: Guest Services (Circulation, Shelving, Automated Storage/Retrieval System; Interlibrary Loan); Teacher Curriculum Center/Music & Media; University Library Map Collection; Course Reserves & Curricular Resources. This position works closely with Library Faculty and Staff to ensure that the research and teaching needs of CSUN students, faculty, and staff are met and provides excellent customer service. The Interim Associate Dean also manages policies and changes to existing public services, serves on various Library and University committees and creates special reports as needed. Duties and Responsibilities: Manages the Access Services units and their staff and student employees listed above, including serving as hiring manager, overseeing training and scheduling, and providing evaluations. Practices and encourages empathetic and transparent communication, disruptive thinking, collaboration, and innovation; continuous learning and improvement; and sustainable practices. Supports an environment in which library employees are guided by the principles of diversity, equity, inclusion, social justice, and accessibility, in support of student success, research, scholarship, and innovation. Serves as a member of the Library’s administrative team and advises the Dean on planning and policy issues. Is responsible for the Library’s regular strategic planning process. Provides leadership for excellence in customer service. Initiates and implements special projects related to public services. Identifies and resolves user issues. Participates in security and emergency planning. Oversees the collection and submission of statistics and other data for the annual ACRL Academic Library Trends and Statistics Survey. Actively participates in Library Committees, including: Marketing Team, e-News Team, Space Team (Chair); Service Desk Supervisors (Chair); and University committees/groups, including: Associate Deans; Educational Policies Committee; Graduate Studies Committee. Is responsible for routing Library for-credit course proposals through the curriculum review process and updates the Library’s administrative team on curricular changes that may impact Library collections and services. Represents the Library at various campus and off-campus functions. Serves as Administrator-in-Charge in the Dean’s absence. As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. Qualifications: Required: Master's degree in information and/or library science from an ALA-accredited school, or equivalent degree if earned from outside the U.S. or Canada. Demonstrated experience working with diverse groups. Demonstrated commitment to the values of diversity, equity, inclusion, social justice, and accessibility. Demonstrated leadership experience. Demonstrated experience with fiscal and human resources management. Knowledge of technology applications in a library setting. Excellent interpersonal skills. Highly organized with evidence of ability to prioritize workload demands, including meeting deadlines and managing several projects at one time. Preferred: Relevant administrative experience in an academic library. Strong conflict resolution skills. Record of networking and collaboration with a team and with a broader community. Demonstrated commitment to employee development, recognition, and accountability to further operational goals. Good public relations and presentation skills. Demonstrated experience leading diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment. Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership. Demonstrated experience leading varying initiatives through a collaborative, service-oriented and communicative approach. Pay, Benefits, & Work Schedule: Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $135,000 to $150,000 per year, dependent upon qualifications and experience. Application Period: Applications received through May 16, 2024, will be considered in the initial review. Review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. Effective Date of Appointment: August 21, 2024 Effective End of Appointment : August 21, 2025 How to Apply: Candidates should apply by completing the CSUN online application. To submit an application and for more detailed information on the application and hiring process, please visit www.csun.edu/careers . Background check: This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA: The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest: This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Equal Employment Opportunity: CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101 Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/6/2024 8:30 AM Mountain
City of Sacramento, CA
Sacramento, California, United States
THE POSITION NON-CAREER PART TIME/SEASONAL Employment dates for this position are from May to August 2024 DEFINITION: Under immediate supervision, provides general office support to the Business Services Manager; assists camp guests; handles retail purchase transactions at the camp store; and, assists staff with performing guest education and recreation activities. SUPERVISION RECEIVED AND EXERCISED Employees in this classification are non-career. Incumbents can work up to 1040 hours per year. Supervision is provided by the Camp Business Manager. This classification may supervise lower level personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Greet and assist guests with reservation check-in. Answer phone, take messages, provide information, answer camper concerns, and direct guests to lodging. Explain camp rules and procedures. Maintain guest registration, lodge inventory, and office supply records. Operate cash register, collect, and count money. Operate computer and computer software for guest reservation and updating records. Follow staff policies and procedures. May supervise lower level staff. May assist in campground educational activities and special events/activities. QUALIFICATIONS Knowledge of : Principles of customer service and proper telephone contact practices. Principles of supervision and training. Basic filing and recordkeeping Basic mathematical principles. Skill in: Use of modern office equipment, computer, and software programs to communicate, access information and/or prepare documentation. Ability to: Provide excellent customer service. Interact with staff and public in a professional manner. Establish and maintain effective work relationships with those contacted in the course of business. Schedule, train, and evaluate the work of lower level staff. Understand and carry out oral and written instructions. Read, write, and speak the English language at a level necessary for efficient job performance. EDUCATION AND EXPERIENCE: Experience: None required. Education: None required. SPECIAL QUALIFICATIONS Age: Must be at least 18 years old by time of appointment. Assessments: If considered for appointment, candidates must: Pass a physical exam and a criminal background check. Pass a tuberculosis screening test. Training: Successful candidates must participate in a mandatory staff training that is typically conducted in late May or early June of each year. This position is designated as a Mandatory Reporter; completion of Mandatory Reporter training is required within two weeks of appointment. Transportation: Successful candidates must provide their own transportation to the Camp Sacramento site. Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The conditions herein are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Requirements: Work duties typically involve walking, bending, and stooping; and, lifting and carrying materials and objects weighing up to 50 pounds. Environmental Conditions: Employees must be able to work outside in various types of weather, terrains, and elevations; exposed to cold weather conditions. Working Conditions: Camp Sacramento is situated in the Eldorado National Forest located in Twin Bridges, California. Employees are required to reside at Camp Sacramento May to August, with the possibility to extend through September. Employees in this position are required to work weekend and night shifts. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application or emailed to employment@cityofsacramento.org . If submitting via email , please include your name and Jo b # 009025-24-YPCE on your documents. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established , as positions will be seasonal and/or part-time. A hiring interview is not guaranteed. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 This position does not have Benefits. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Mar 07, 2024
Part Time
THE POSITION NON-CAREER PART TIME/SEASONAL Employment dates for this position are from May to August 2024 DEFINITION: Under immediate supervision, provides general office support to the Business Services Manager; assists camp guests; handles retail purchase transactions at the camp store; and, assists staff with performing guest education and recreation activities. SUPERVISION RECEIVED AND EXERCISED Employees in this classification are non-career. Incumbents can work up to 1040 hours per year. Supervision is provided by the Camp Business Manager. This classification may supervise lower level personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Greet and assist guests with reservation check-in. Answer phone, take messages, provide information, answer camper concerns, and direct guests to lodging. Explain camp rules and procedures. Maintain guest registration, lodge inventory, and office supply records. Operate cash register, collect, and count money. Operate computer and computer software for guest reservation and updating records. Follow staff policies and procedures. May supervise lower level staff. May assist in campground educational activities and special events/activities. QUALIFICATIONS Knowledge of : Principles of customer service and proper telephone contact practices. Principles of supervision and training. Basic filing and recordkeeping Basic mathematical principles. Skill in: Use of modern office equipment, computer, and software programs to communicate, access information and/or prepare documentation. Ability to: Provide excellent customer service. Interact with staff and public in a professional manner. Establish and maintain effective work relationships with those contacted in the course of business. Schedule, train, and evaluate the work of lower level staff. Understand and carry out oral and written instructions. Read, write, and speak the English language at a level necessary for efficient job performance. EDUCATION AND EXPERIENCE: Experience: None required. Education: None required. SPECIAL QUALIFICATIONS Age: Must be at least 18 years old by time of appointment. Assessments: If considered for appointment, candidates must: Pass a physical exam and a criminal background check. Pass a tuberculosis screening test. Training: Successful candidates must participate in a mandatory staff training that is typically conducted in late May or early June of each year. This position is designated as a Mandatory Reporter; completion of Mandatory Reporter training is required within two weeks of appointment. Transportation: Successful candidates must provide their own transportation to the Camp Sacramento site. Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The conditions herein are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Requirements: Work duties typically involve walking, bending, and stooping; and, lifting and carrying materials and objects weighing up to 50 pounds. Environmental Conditions: Employees must be able to work outside in various types of weather, terrains, and elevations; exposed to cold weather conditions. Working Conditions: Camp Sacramento is situated in the Eldorado National Forest located in Twin Bridges, California. Employees are required to reside at Camp Sacramento May to August, with the possibility to extend through September. Employees in this position are required to work weekend and night shifts. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application or emailed to employment@cityofsacramento.org . If submitting via email , please include your name and Jo b # 009025-24-YPCE on your documents. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established , as positions will be seasonal and/or part-time. A hiring interview is not guaranteed. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 This position does not have Benefits. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Closing Date/Time: 7/31/2024 11:59 PM Pacific
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: Terminal Management/Office of Business Opportunities Workdays & Hours *: Monday-Friday, 8:00am - 5:00pm (subject to change) PURPOSE OF DIVISION Terminal Management exists to deliver a 5-star experience for all passengers travelling through Houston’s airports. This experience includes all Guest facing services from the time a passenger enters the airport facility to the time they depart on an aircraft and vice versa. The scope of Terminal Management’s responsibility includes aesthetic appearance, functional condition of airport facilities and amenities, operational readiness, and terminal ambiance. Terminal Management is the primary liaison with airlines, federal agencies and any Guest facing service provider at the airports as well as with Skytrax, an organization that rates airlines and airports worldwide and is the inspiration for the Houston Airport System’s mission of becoming a 5-star global air service gateway where the magic of flight is celebrated. PURPOSE OF THE POSITION The Senior Business Development Coordinator within the Office of the Business Opportunity section of Terminal Management will perform administrative duties in such fields as business promotion, industrial marketing and planning, provision of technical and financial service to the business community, development and implementation of programs to promote effective relations between the City and the business community, encourage businesses to remain or to locate in the City and monitor and track business participation in City procurement. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.” The Senior Business Development Coordinator duties include but are not limited to the following: Obtains, assembles, and prepares information on procedures and technical assistance for dissemination to business community. Obtains, collects and assembles data for marketing presentations aimed at the industrial and commercial community; prepares and writes booklets and special media material for marketing presentations. Disseminates information about program requirements to businesses, the public and outside agencies through workshops, seminars, and telephone and office walk-in inquiries. Collects and assembles financial data on present and anticipated projects, and prepares reports on these findings. Assists in counseling local business organizations and members of local business communities, making recommendations to overcome obstacles in initiating new businesses or in conducting established businesses. Directs investigations of specific concerns in City contracting with businesses and reviews recommendations to resolve concerns. Confers with business firms and coordinates activities with Federal, State, and City agencies in providing information on business trends and in the resolution of issues. Provides technical assistance to and may train Business Development Coordinators as requested. May lead or supervise the activities of business promotion and related business services staff, developing and implementing strategies and solutions to eliminate immediate and long-range problems. Certifies or designates businesses for inclusion in City procurement, in accordance with local, state and federal regulations. This may include businesses that are owned, operated and controlled by minority, women, and persons with disabilities, as well as businesses located within the City or local area, or small businesses as established by the Small Business Administration (SBA). Handles the more complex certification requests. Determines initial and continued program participation based on ownership and control of the business, as well as business operations such as management, expertise, functionality, independence and SBA (Small Business Administration) size standards. Oversees and/or conducts on-site visits to verify the location, functionality, and legitimacy of a business through examination of the physical premises, equipment, inventory, day-to-day operations, staffing and business records such as bank statements, leases, payroll records, invoices, etc. Oversees and/or conducts on-site interviews with City businesses, vendors, service suppliers, and their employees and references, to monitor contract regulations. Audits construction businesses’ payroll, financial statements and tax records to verify compliance with contract regulations. Reviews and records construction businesses are in compliance with Labor Compliance Standards. Monitors Small/Minority/Women Business Enterprise (S/M/WBE) utilization on City funded projects. Monitors and enforces prevailing wage payments by City businesses for compliance with municipal, state and federal regulations by auditing payrolls, conducting site visits, observing worker performance, and investigating wage violations. Compiles supporting documentation and prepares summary reports and program participation recommendations based on information gathered or ascertained. May serve as a member of the certification review committee and assist in the review of denial appeals. Conducts pre-certification workshops and responds to public and business inquiries regarding MWDBE/SBE certification programs or status. Provides information to other certifying agencies requesting field audit reports. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about sitting, walking, standing, etc. There is only a slight source of discomfort from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with situations where there is exposure to office chemicals and frequent use of a computer are required. Requires the ability to make simple gross motor responses within large tolerances. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a bachelor’s degree in Business Administration, Public Administration, Liberal Arts or a related field. EXPERIENCE REQUIREMENTS Two years of responsible, professional administrative experience are required. Directly related professional experience may be substituted for the education requirement on a year-for-year basis. LICENSE REQUIREMENTS Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving. PREFERENCES PREFERENCES Preference will be given to applicants with prior MWSBE Programs and Labor Compliance work experience. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 20 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1842). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1842). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/9/2024 11:59 PM Central
Apr 27, 2024
Full Time
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: Terminal Management/Office of Business Opportunities Workdays & Hours *: Monday-Friday, 8:00am - 5:00pm (subject to change) PURPOSE OF DIVISION Terminal Management exists to deliver a 5-star experience for all passengers travelling through Houston’s airports. This experience includes all Guest facing services from the time a passenger enters the airport facility to the time they depart on an aircraft and vice versa. The scope of Terminal Management’s responsibility includes aesthetic appearance, functional condition of airport facilities and amenities, operational readiness, and terminal ambiance. Terminal Management is the primary liaison with airlines, federal agencies and any Guest facing service provider at the airports as well as with Skytrax, an organization that rates airlines and airports worldwide and is the inspiration for the Houston Airport System’s mission of becoming a 5-star global air service gateway where the magic of flight is celebrated. PURPOSE OF THE POSITION The Senior Business Development Coordinator within the Office of the Business Opportunity section of Terminal Management will perform administrative duties in such fields as business promotion, industrial marketing and planning, provision of technical and financial service to the business community, development and implementation of programs to promote effective relations between the City and the business community, encourage businesses to remain or to locate in the City and monitor and track business participation in City procurement. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.” The Senior Business Development Coordinator duties include but are not limited to the following: Obtains, assembles, and prepares information on procedures and technical assistance for dissemination to business community. Obtains, collects and assembles data for marketing presentations aimed at the industrial and commercial community; prepares and writes booklets and special media material for marketing presentations. Disseminates information about program requirements to businesses, the public and outside agencies through workshops, seminars, and telephone and office walk-in inquiries. Collects and assembles financial data on present and anticipated projects, and prepares reports on these findings. Assists in counseling local business organizations and members of local business communities, making recommendations to overcome obstacles in initiating new businesses or in conducting established businesses. Directs investigations of specific concerns in City contracting with businesses and reviews recommendations to resolve concerns. Confers with business firms and coordinates activities with Federal, State, and City agencies in providing information on business trends and in the resolution of issues. Provides technical assistance to and may train Business Development Coordinators as requested. May lead or supervise the activities of business promotion and related business services staff, developing and implementing strategies and solutions to eliminate immediate and long-range problems. Certifies or designates businesses for inclusion in City procurement, in accordance with local, state and federal regulations. This may include businesses that are owned, operated and controlled by minority, women, and persons with disabilities, as well as businesses located within the City or local area, or small businesses as established by the Small Business Administration (SBA). Handles the more complex certification requests. Determines initial and continued program participation based on ownership and control of the business, as well as business operations such as management, expertise, functionality, independence and SBA (Small Business Administration) size standards. Oversees and/or conducts on-site visits to verify the location, functionality, and legitimacy of a business through examination of the physical premises, equipment, inventory, day-to-day operations, staffing and business records such as bank statements, leases, payroll records, invoices, etc. Oversees and/or conducts on-site interviews with City businesses, vendors, service suppliers, and their employees and references, to monitor contract regulations. Audits construction businesses’ payroll, financial statements and tax records to verify compliance with contract regulations. Reviews and records construction businesses are in compliance with Labor Compliance Standards. Monitors Small/Minority/Women Business Enterprise (S/M/WBE) utilization on City funded projects. Monitors and enforces prevailing wage payments by City businesses for compliance with municipal, state and federal regulations by auditing payrolls, conducting site visits, observing worker performance, and investigating wage violations. Compiles supporting documentation and prepares summary reports and program participation recommendations based on information gathered or ascertained. May serve as a member of the certification review committee and assist in the review of denial appeals. Conducts pre-certification workshops and responds to public and business inquiries regarding MWDBE/SBE certification programs or status. Provides information to other certifying agencies requesting field audit reports. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about sitting, walking, standing, etc. There is only a slight source of discomfort from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with situations where there is exposure to office chemicals and frequent use of a computer are required. Requires the ability to make simple gross motor responses within large tolerances. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a bachelor’s degree in Business Administration, Public Administration, Liberal Arts or a related field. EXPERIENCE REQUIREMENTS Two years of responsible, professional administrative experience are required. Directly related professional experience may be substituted for the education requirement on a year-for-year basis. LICENSE REQUIREMENTS Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving. PREFERENCES PREFERENCES Preference will be given to applicants with prior MWSBE Programs and Labor Compliance work experience. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 20 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1842). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1842). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/9/2024 11:59 PM Central
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 538755; 04/26/2024 Department Coordinator Administrative Support Coordinator II New Student and Family Engagement Salary Range : $3,865 - $6,336/Monthly (Budgeted Hiring Salary Range: $3,865 - $4,200/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Director, the Department Coordinator is responsible for the day-to-day administrative and business operations of the department, including scheduling meetings, coordinating student payroll, maintaining, and preparing budgets, and preparing travel and purchasing requests. The incumbent will oversee department Human Resources processes and work closely with the division's business operations manager on maintaining budgets and processing budget-related documents. The Department Coordinator serves as the principal customer service agent for the department. The incumbent will frequently take the lead in researching relevant University policies and procedures and gather the necessary background required to make recommendations on issues that may have a broad impact across the department. The incumbent will serve as the coordinator for Campus Tours Unit and will supervise Tours and Administrative Aide student assistants. Fully and accurately execute administrative and fiscal documents including but not limited to travel requests and claims, purchase orders and requisitions, employee account modifications, and budget and expenditure transfers in a timely manner. Proactively reconcile expenditures and guarantee timely payment of invoices and credit card statements, including performing necessary campus and/or vendor follow up to ensure department's financial responsibilities are met. Maintain accurate records and creates budget projections for quarterly assessment and review. Coordinate and maintain calendars, coordinate meetings, create agendas, and prepare materials for meetings. Oversee Human Resources processes for the department, including the recruitment, separation, and affiliated processes for professional and student assistant staff. Support the initial onboarding of all new professional and student assistant staff. Verify work hours and process monthly payroll for student assistants. Maintain reasonable inventory of office supplies and equipment and execute required purchasing paperwork for supplies, services, hardware, and software for the department. Oversee the control and scheduling of all maintenance, repair, and remodeling work in the area. Maintain professional and technical knowledge relevant to the various responsibilities of the position. Use critical thinking and independent judgment to analyze and anticipate the administrative needs of the office to ensure smooth and successful daily operations. Serve as coordinator for the Campus Tours unit, ensuring smooth daily operations and engaging campus guest experiences. Effectively supervise the Campus Tour Guide/Office Aide student assistant team. Collect user experience and process data to generate and present semester/quarterly program assessment. Provide knowledgeable, accurate, and courteous support via phone, e-mail, and in person to ensure a positive service experience for students, parents, and campus guests. Remain knowledgeable and conversant on all activities, programs, and services offered by the department to effectively communicate the same to constituents. Establish and maintain close working relationships with other campus offices and departments both in-person and via electronic communication to achieve timely, accurate, and best-case resolutions to student, parent, and/or guest issues and concerns. Attend necessary trainings and divisional and/or university meetings to maintain/enhance customer service skills and increase knowledge of current best practices. Assist the director with special projects as assigned and provide thoughtful and dedicated support for other NSFE, Division of Student Life, and/or campus-wide events and initiatives as needed. Other duties as assigned. Required Qualifications & Experience : Equivalent to four years of general office experience, which included providing ongoing work coordination and/or lead responsibilities. Bachelor's degree may substitute for one year of professional experience. Independently handle multiple work unit priorities and projects. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to effectively handle a broad range of interpersonal contracts including those at a higher level and those sensitive in nature. Ability to draft and compose correspondence and standard reports. In-person work. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on 5/10/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 27, 2024
Job No: 538755; 04/26/2024 Department Coordinator Administrative Support Coordinator II New Student and Family Engagement Salary Range : $3,865 - $6,336/Monthly (Budgeted Hiring Salary Range: $3,865 - $4,200/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Director, the Department Coordinator is responsible for the day-to-day administrative and business operations of the department, including scheduling meetings, coordinating student payroll, maintaining, and preparing budgets, and preparing travel and purchasing requests. The incumbent will oversee department Human Resources processes and work closely with the division's business operations manager on maintaining budgets and processing budget-related documents. The Department Coordinator serves as the principal customer service agent for the department. The incumbent will frequently take the lead in researching relevant University policies and procedures and gather the necessary background required to make recommendations on issues that may have a broad impact across the department. The incumbent will serve as the coordinator for Campus Tours Unit and will supervise Tours and Administrative Aide student assistants. Fully and accurately execute administrative and fiscal documents including but not limited to travel requests and claims, purchase orders and requisitions, employee account modifications, and budget and expenditure transfers in a timely manner. Proactively reconcile expenditures and guarantee timely payment of invoices and credit card statements, including performing necessary campus and/or vendor follow up to ensure department's financial responsibilities are met. Maintain accurate records and creates budget projections for quarterly assessment and review. Coordinate and maintain calendars, coordinate meetings, create agendas, and prepare materials for meetings. Oversee Human Resources processes for the department, including the recruitment, separation, and affiliated processes for professional and student assistant staff. Support the initial onboarding of all new professional and student assistant staff. Verify work hours and process monthly payroll for student assistants. Maintain reasonable inventory of office supplies and equipment and execute required purchasing paperwork for supplies, services, hardware, and software for the department. Oversee the control and scheduling of all maintenance, repair, and remodeling work in the area. Maintain professional and technical knowledge relevant to the various responsibilities of the position. Use critical thinking and independent judgment to analyze and anticipate the administrative needs of the office to ensure smooth and successful daily operations. Serve as coordinator for the Campus Tours unit, ensuring smooth daily operations and engaging campus guest experiences. Effectively supervise the Campus Tour Guide/Office Aide student assistant team. Collect user experience and process data to generate and present semester/quarterly program assessment. Provide knowledgeable, accurate, and courteous support via phone, e-mail, and in person to ensure a positive service experience for students, parents, and campus guests. Remain knowledgeable and conversant on all activities, programs, and services offered by the department to effectively communicate the same to constituents. Establish and maintain close working relationships with other campus offices and departments both in-person and via electronic communication to achieve timely, accurate, and best-case resolutions to student, parent, and/or guest issues and concerns. Attend necessary trainings and divisional and/or university meetings to maintain/enhance customer service skills and increase knowledge of current best practices. Assist the director with special projects as assigned and provide thoughtful and dedicated support for other NSFE, Division of Student Life, and/or campus-wide events and initiatives as needed. Other duties as assigned. Required Qualifications & Experience : Equivalent to four years of general office experience, which included providing ongoing work coordination and/or lead responsibilities. Bachelor's degree may substitute for one year of professional experience. Independently handle multiple work unit priorities and projects. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to effectively handle a broad range of interpersonal contracts including those at a higher level and those sensitive in nature. Ability to draft and compose correspondence and standard reports. In-person work. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on 5/10/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, of the Production Administrator, the Productions Hospitality Crew Lead assists with the Artist's / Renter's backstage experience at The Soraya. The incumbent plays a key role in cultivating an excellent hospitality experience for visiting artists, guests and renters at The Soraya; may lead a small group of Hospitality Crew members before, during and after an event to ensure all hospitality goals are accomplished; and may substitute/fill in for Artist Hospitality Liaison as needed. Sets up and maintains catered events/hospitality according to Artist's/Rental Client needs, observing all dietary restrictions and allergy considerations; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized, all while maintaining excellent customer service for Artist's/Rental clients and their guests. Breaks down/ cleans up catered events/hospitality according to Artist's/Rental Client needs; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized including washing dishes, breaking down tables, etc. Assists guest with finding their seats; offers directional or way-finding for guests from parking areas to theater venues and/or to various areas within the theater; sets out informational and/or directional signage, lobby tables, chairs, and/or benches; provides emergency instruction in the case of fire or earthquake to guest throughout the theater; demonstrates adherence to dress code when working events. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3cysGfP Qualifications High school diploma or equivalent and one (1) year of full-time experience working in a fast-paced hospitality environment for a theater, hotel, restaurant, large assembly venue, or similar facility; two (2) years of Catering/ Food Service and Customer service experience preferred. CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVERS LICENCE. Knowledge, Skills, & Abilities Thorough knowledge of applicable procedures and regulations related to hospitality industry. Knowledge of proper food handling, sanitation, and safety in the work place. Working knowledge of Microsoft Office Suite, EventPro and Jolt. Demonstrated experience and/or skills in leading a group of staff on a task or goal. Demonstrated good customer service and public relation skills, with the ability to work in a fast-paced environment, under pressure of deadlines and with a wide variety or personalities in the execution of events. Knowledge of proper food handling, sanitation and safety in the work place preferred. Displays a professional and personable attitude towards touring and venue personnel as well as any guest to the venue. Ability to lift 60 lbs. Pay, Benefits, & Work Schedule Classification: 8820 - Community Service Specialist The anticipated HIRING RATE is $20.45 per hour. The salary range for this classification is: $20.84 -$32.72 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jun 25 2021 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, of the Production Administrator, the Productions Hospitality Crew Lead assists with the Artist's / Renter's backstage experience at The Soraya. The incumbent plays a key role in cultivating an excellent hospitality experience for visiting artists, guests and renters at The Soraya; may lead a small group of Hospitality Crew members before, during and after an event to ensure all hospitality goals are accomplished; and may substitute/fill in for Artist Hospitality Liaison as needed. Sets up and maintains catered events/hospitality according to Artist's/Rental Client needs, observing all dietary restrictions and allergy considerations; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized, all while maintaining excellent customer service for Artist's/Rental clients and their guests. Breaks down/ cleans up catered events/hospitality according to Artist's/Rental Client needs; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized including washing dishes, breaking down tables, etc. Assists guest with finding their seats; offers directional or way-finding for guests from parking areas to theater venues and/or to various areas within the theater; sets out informational and/or directional signage, lobby tables, chairs, and/or benches; provides emergency instruction in the case of fire or earthquake to guest throughout the theater; demonstrates adherence to dress code when working events. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3cysGfP Qualifications High school diploma or equivalent and one (1) year of full-time experience working in a fast-paced hospitality environment for a theater, hotel, restaurant, large assembly venue, or similar facility; two (2) years of Catering/ Food Service and Customer service experience preferred. CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVERS LICENCE. Knowledge, Skills, & Abilities Thorough knowledge of applicable procedures and regulations related to hospitality industry. Knowledge of proper food handling, sanitation, and safety in the work place. Working knowledge of Microsoft Office Suite, EventPro and Jolt. Demonstrated experience and/or skills in leading a group of staff on a task or goal. Demonstrated good customer service and public relation skills, with the ability to work in a fast-paced environment, under pressure of deadlines and with a wide variety or personalities in the execution of events. Knowledge of proper food handling, sanitation and safety in the work place preferred. Displays a professional and personable attitude towards touring and venue personnel as well as any guest to the venue. Ability to lift 60 lbs. Pay, Benefits, & Work Schedule Classification: 8820 - Community Service Specialist The anticipated HIRING RATE is $20.45 per hour. The salary range for this classification is: $20.84 -$32.72 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jun 25 2021 Pacific Daylight Time Applications close: Closing Date/Time:
JOB SUMMARY: Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. The salary range for this position is $14.42- $17.98 per hour depending on qualifications and experience. Position will remain open until filled. ESSENTIAL FUNCTIONS: Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers. Primary workstations include check-in desk and front desk. Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession, and merchandise sales. Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions, activity registrations, facility reservations, extended used passes, adult athletic fees, merchandise and concessions. Prepares shift deposits and drawers at beginning/end of shift. Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available; provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public. OTHER JOB FUNCTIONS: Performs other duties as assigned. QUALIFICATIONS: Required Education: High School Graduate or GED. Required Experience: Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties, including high degree of public contact and customer relations in a fast-paced environment. Preferred Experience: Experience in recreation center setting. Computer experience using MS Word and MS Excel. Certifications: Current CPR certification required, or must be obtained within 90 days of hire. KNOWLEDGE, SKILLS & ABILITIES: Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and facility management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests. Ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Occasional exposure to hazards that are predictable or well protected against. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.
Apr 26, 2024
Full Time
JOB SUMMARY: Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. The salary range for this position is $14.42- $17.98 per hour depending on qualifications and experience. Position will remain open until filled. ESSENTIAL FUNCTIONS: Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers. Primary workstations include check-in desk and front desk. Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession, and merchandise sales. Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions, activity registrations, facility reservations, extended used passes, adult athletic fees, merchandise and concessions. Prepares shift deposits and drawers at beginning/end of shift. Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available; provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public. OTHER JOB FUNCTIONS: Performs other duties as assigned. QUALIFICATIONS: Required Education: High School Graduate or GED. Required Experience: Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties, including high degree of public contact and customer relations in a fast-paced environment. Preferred Experience: Experience in recreation center setting. Computer experience using MS Word and MS Excel. Certifications: Current CPR certification required, or must be obtained within 90 days of hire. KNOWLEDGE, SKILLS & ABILITIES: Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and facility management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests. Ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Occasional exposure to hazards that are predictable or well protected against. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.