SUMMARY PURPOSE OF POSITION The Special Services Employee (TEMP) Customer Relations Representative will provide information, respond to customer inquiries, support passenger flow, and support fare media sales at Metrolink stations. This at-will employment will be for a limited term of up to, but not to exceed 999 hours in a fiscal year (July 1-June 30) or six (6) months, whichever comes first. TO APPLY: This is a continuous recruitment, with the first review of applications beginning August 23, 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the career level of the Customer Relations Representative series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. This position has no formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Provide Metrolink riders with information on using the rail system, reading the train timetable, using ticket vending machines, fare policies, making connections, and create a positive passenger experience. Serve as the primary point of contact for train riders, inform customers at the train platforms during service disruptions, make public address announcements, and assist to prevent unnecessary delays to passengers. Sell Metrolink tickets, processing debit and credit sales, make ticket adjustments, and process customer refunds. Handle and account for all cash including preparing and balancing of the cash drawer, preparing bank deposits, and operating the Ticket Office Machine (TOM). Order and maintain a current inventory of pre-printed ticket stock and all current Metrolink published materials including brochures, train schedules, maps, forms, special events and special trains, etc. Provide support to school groups to ensure safe travel, appropriate fare media, and assistance with vouchers. Maintain Metrolink kiosks at all stations with current rider updates, special event literature, and other related materials as needed. Coordinate lost and found returns, contact customers regarding items, and recording feedback into the customer database. Coordinate passenger use of alternate transportation during service disruptions or planned outages at Metrolink stations, and report transportation issues to the appropriate personnel. Inform customers on rail safety issues, report trespasser and vandalism incidents to Metrolink security, and respond to emergency situations or customer service related problems as directed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of three (3) years of work experience in a customer service role interacting with and providing a service that may be measured by customer satisfaction. Must pass the computer-based assessment. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Preferred Qualifications None. Knowledge, Skills, and Abilities Knowledge Of : Principles and practices of customer relations. Effective telephone techniques, etiquette, and customer service General business practices and procedures. Principles and techniques of communication, with emphasis upon both verbal and writing skills. Techniques to identify or determine the root cause of an issue to resolve complaints. Applicable federal, state, and local laws, rules, and regulations for public transit, such as the Americans with Disabilities Act. Office management procedures and time management principles. Office practices, procedures and equipment. Computer software skills including word processing, spreadsheets, and database applications such as MS Office programs including Outlook, Word, Excel, and other related software applications. Principles of business letter writing and report preparation with specific focus on correct spelling, grammar and punctuation. Principles of customer relations management record keeping, data collection, data management and research techniques. Metrolink territory including routes, fares, and service changes due to external forces, i.e., construction and service interruptions. Contracted transportation services. Basic arithmetic computations. Skilled In : Use of Microsoft Office. Cash handling. Responding professionally to different customer situations. Presenting information to customers and staff. Writing correspondence. Ability To : Communicate with strong interpersonal skills using tact, empathy, patience, and courtesy. Work under pressure to resolve difficult issues in real-time. Ensure high degree of accuracy and attention-to-detail. Communicate clearly and concisely with tact and diplomacy with the public, management, and other internal/external customers. Prioritize, organize and perform multiple responsibilities or projects simultaneously, making decisions independently and taking ownership for wide ranging responsibilities that also meet time constraints and deadlines. Work independently and proactively, either alone or as part of a team, and exercise sound judgment to resolve issues and or/find ways to improve reporting process. Initiate, organize, and follow up on work. Interpret and explain policies and procedures. Establish and maintain working relationships. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position will work in an outdoor environment with possible exposure to changes in weather conditions, individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Position may require work in a normal office environment with little exposure to excessive noise, dust, or temperature. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA TRANSPORTATION PASSES: SCRRA provides a no cost Metrolink ticket or a subsidy up to the cost of the highest cost Metro monthly pass (currently $352) for the purchase of another public transportation pass. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period.
Aug 10, 2024
Temporary
SUMMARY PURPOSE OF POSITION The Special Services Employee (TEMP) Customer Relations Representative will provide information, respond to customer inquiries, support passenger flow, and support fare media sales at Metrolink stations. This at-will employment will be for a limited term of up to, but not to exceed 999 hours in a fiscal year (July 1-June 30) or six (6) months, whichever comes first. TO APPLY: This is a continuous recruitment, with the first review of applications beginning August 23, 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the career level of the Customer Relations Representative series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. This position has no formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Provide Metrolink riders with information on using the rail system, reading the train timetable, using ticket vending machines, fare policies, making connections, and create a positive passenger experience. Serve as the primary point of contact for train riders, inform customers at the train platforms during service disruptions, make public address announcements, and assist to prevent unnecessary delays to passengers. Sell Metrolink tickets, processing debit and credit sales, make ticket adjustments, and process customer refunds. Handle and account for all cash including preparing and balancing of the cash drawer, preparing bank deposits, and operating the Ticket Office Machine (TOM). Order and maintain a current inventory of pre-printed ticket stock and all current Metrolink published materials including brochures, train schedules, maps, forms, special events and special trains, etc. Provide support to school groups to ensure safe travel, appropriate fare media, and assistance with vouchers. Maintain Metrolink kiosks at all stations with current rider updates, special event literature, and other related materials as needed. Coordinate lost and found returns, contact customers regarding items, and recording feedback into the customer database. Coordinate passenger use of alternate transportation during service disruptions or planned outages at Metrolink stations, and report transportation issues to the appropriate personnel. Inform customers on rail safety issues, report trespasser and vandalism incidents to Metrolink security, and respond to emergency situations or customer service related problems as directed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of three (3) years of work experience in a customer service role interacting with and providing a service that may be measured by customer satisfaction. Must pass the computer-based assessment. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Preferred Qualifications None. Knowledge, Skills, and Abilities Knowledge Of : Principles and practices of customer relations. Effective telephone techniques, etiquette, and customer service General business practices and procedures. Principles and techniques of communication, with emphasis upon both verbal and writing skills. Techniques to identify or determine the root cause of an issue to resolve complaints. Applicable federal, state, and local laws, rules, and regulations for public transit, such as the Americans with Disabilities Act. Office management procedures and time management principles. Office practices, procedures and equipment. Computer software skills including word processing, spreadsheets, and database applications such as MS Office programs including Outlook, Word, Excel, and other related software applications. Principles of business letter writing and report preparation with specific focus on correct spelling, grammar and punctuation. Principles of customer relations management record keeping, data collection, data management and research techniques. Metrolink territory including routes, fares, and service changes due to external forces, i.e., construction and service interruptions. Contracted transportation services. Basic arithmetic computations. Skilled In : Use of Microsoft Office. Cash handling. Responding professionally to different customer situations. Presenting information to customers and staff. Writing correspondence. Ability To : Communicate with strong interpersonal skills using tact, empathy, patience, and courtesy. Work under pressure to resolve difficult issues in real-time. Ensure high degree of accuracy and attention-to-detail. Communicate clearly and concisely with tact and diplomacy with the public, management, and other internal/external customers. Prioritize, organize and perform multiple responsibilities or projects simultaneously, making decisions independently and taking ownership for wide ranging responsibilities that also meet time constraints and deadlines. Work independently and proactively, either alone or as part of a team, and exercise sound judgment to resolve issues and or/find ways to improve reporting process. Initiate, organize, and follow up on work. Interpret and explain policies and procedures. Establish and maintain working relationships. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position will work in an outdoor environment with possible exposure to changes in weather conditions, individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Position may require work in a normal office environment with little exposure to excessive noise, dust, or temperature. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA TRANSPORTATION PASSES: SCRRA provides a no cost Metrolink ticket or a subsidy up to the cost of the highest cost Metro monthly pass (currently $352) for the purchase of another public transportation pass. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period.
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants Serve as Austin 311 point of contact with other departments/divisions. Provide assistance to customer service representatives with difficult calls. Respond to complex customer requests, reach and process corrections to service requests. Receive escalated inquiries from customers and complete research required to resolve customer issues. Handle the Austin Energy outages process during off business hours. Provides 24/7 monitoring for systems utilized in the contact center. Provides leadership, work assignments, evaluation, training, and guidance to others in command center during overnight hours. This position will lead and train others working in the 311 Call Center, reporting to System Operations under 311. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Your application must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Resumes will not be accepted and statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Critical: This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range $25.40 - $30.10 Hours Must be able to work any combination of shifts starting between 6:00 a.m. to 10:00 p.m. Sunday-Saturday. Shifts are rotating shifts of eight and ten hours. Austin 311 is 24×7, weekends and evenings will be required. This position is considered critical and will require working outside of the regular schedule and core business hours. Job Close Date 09/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane Austin, TX 78754 - Hybrid Preferred Qualifications Preferred Experience: English/Spanish Bilingual. Professional experience in a customer service environment. Experience using client relations management software such as Motorola PremierOne. Experience tracking and monitoring service requests for customers. Experience working in a Government/Municipal 311 Contact Center. Experience conducting written correspondence with external and internal contacts. Experience with handling customer escalations on a daily basis. Leadership experience in a team environment Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities - Supervisor and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet these qualifications? Yes No * Are you bilingual with the ability to speak fluently and write in English and Spanish? Yes No * Please describe your experience using client relations management software such as Motorola PremierOne. Be sure to include job title(s), your role and job duties. (Open Ended Question) * Please describe your experience tracking and monitoring service requests for customers. Be sure to include job title(s), your role and job duties. (Open Ended Question) * Please describe in detail your experience working in a government/municipal 311 contact center. (Open Ended Question) * Please describe in concise detail your experience conducting written correspondence with external and internal contacts. Be sure to include job title(s), your role, and job duties. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Please describe in detail your experience handling customer escalations. Please include job title and years in position in your answer. (Open Ended Question) * This position is categorized as a Critical Personnel position. Critical Employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Can you work this schedule as required? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Sep 07, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants Serve as Austin 311 point of contact with other departments/divisions. Provide assistance to customer service representatives with difficult calls. Respond to complex customer requests, reach and process corrections to service requests. Receive escalated inquiries from customers and complete research required to resolve customer issues. Handle the Austin Energy outages process during off business hours. Provides 24/7 monitoring for systems utilized in the contact center. Provides leadership, work assignments, evaluation, training, and guidance to others in command center during overnight hours. This position will lead and train others working in the 311 Call Center, reporting to System Operations under 311. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Your application must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Resumes will not be accepted and statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Critical: This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range $25.40 - $30.10 Hours Must be able to work any combination of shifts starting between 6:00 a.m. to 10:00 p.m. Sunday-Saturday. Shifts are rotating shifts of eight and ten hours. Austin 311 is 24×7, weekends and evenings will be required. This position is considered critical and will require working outside of the regular schedule and core business hours. Job Close Date 09/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane Austin, TX 78754 - Hybrid Preferred Qualifications Preferred Experience: English/Spanish Bilingual. Professional experience in a customer service environment. Experience using client relations management software such as Motorola PremierOne. Experience tracking and monitoring service requests for customers. Experience working in a Government/Municipal 311 Contact Center. Experience conducting written correspondence with external and internal contacts. Experience with handling customer escalations on a daily basis. Leadership experience in a team environment Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities - Supervisor and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet these qualifications? Yes No * Are you bilingual with the ability to speak fluently and write in English and Spanish? Yes No * Please describe your experience using client relations management software such as Motorola PremierOne. Be sure to include job title(s), your role and job duties. (Open Ended Question) * Please describe your experience tracking and monitoring service requests for customers. Be sure to include job title(s), your role and job duties. (Open Ended Question) * Please describe in detail your experience working in a government/municipal 311 contact center. (Open Ended Question) * Please describe in concise detail your experience conducting written correspondence with external and internal contacts. Be sure to include job title(s), your role, and job duties. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Please describe in detail your experience handling customer escalations. Please include job title and years in position in your answer. (Open Ended Question) * This position is categorized as a Critical Personnel position. Critical Employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Can you work this schedule as required? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Join Our Team as an Industry Relations Leader! Are you passionate about shaping the future workforce and building strong industry connections? We have an exciting opportunity for you to lead our campus and regional industry relations activities, focusing on workforce development, hiring, job/internship creation, and business growth. Key Responsibilities: Drive strategic planning and implementation of Business-to-Business (B2B) engagement strategies to support talent acquisition, including recruitment lifecycles and internship design to generate revenue. Foster strong internal and external relationships to enhance our industry connections. Develop and execute effective communication, marketing, and outreach strategies. Lead and coordinate industry and career development programs, including internships, mentoring, and leadership initiatives. Develop, implement, and assess industry relations events and resources such as career fairs, webinars, and sponsorships. Communicate key metrics and findings to internal and external stakeholders, and keep campus partners updated on recruiting practices. Support and contribute to Career Services programming and outreach for students, faculty, student organizations, and employers. Develop and assess a communications strategy targeting external industry organizations and internal campus partners, utilizing various marketing channels. Track, analyze, and report industry and employment-related outcomes to support departmental and campus priorities. Why Join Us? Impactful Work: Play a key role in integrating employers into our academic and career development processes. Stay Current: Keep our department and institution up-to-date with the latest workforce development trends and industry needs. Dynamic Environment: Enjoy a role that includes local travel, to keep you connected with industry partners, and occasional weekend/evening work. Join us and make a difference in the future of workforce development! Position Information Full-time, permanent/probationary, role offering comprehensive benefits. The position is designated exempt under FLSA and is not eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Local travel is a routine part of this role and weekend/evening work may be required as needed. Department Summary The Career Services department is a unit in the Division of Student Affairs and Campus Diversity. It is an innovative, reputable, and globally recognized leader that supports education, workforce, and economic development. The Career Services department serves students by supporting their career development journey through the following activities: career exploration, professional development, employment preparation and experiential learning, and industry engagement and employment outcomes. The Career Services department serves industry partners by supporting their talent acquisition and business needs through the following activities: workforce development planning and consulting, professional development, direct services and resources to support talent acquisition. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Career Services department, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience in workforce development, job placement, and business development. Strong ability to cultivate and maintain internal and external partnerships, driving collaboration across departments and with industry stakeholders to achieve shared goals. Proficient in leading marketing outreach and communication efforts to promote industry relations programs, attract employers, and engage with academic and business communities. Ability to meet annual goals and outcomes related to employer and student engagement, revenue generation, and employment outcomes. Compensation and Benefits Starting salary upon appointment is not expected to exceed $ 5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on September 19, 2024. To receive full consideration, apply by September 18, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Sep 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 05, 2024
Position Summary Join Our Team as an Industry Relations Leader! Are you passionate about shaping the future workforce and building strong industry connections? We have an exciting opportunity for you to lead our campus and regional industry relations activities, focusing on workforce development, hiring, job/internship creation, and business growth. Key Responsibilities: Drive strategic planning and implementation of Business-to-Business (B2B) engagement strategies to support talent acquisition, including recruitment lifecycles and internship design to generate revenue. Foster strong internal and external relationships to enhance our industry connections. Develop and execute effective communication, marketing, and outreach strategies. Lead and coordinate industry and career development programs, including internships, mentoring, and leadership initiatives. Develop, implement, and assess industry relations events and resources such as career fairs, webinars, and sponsorships. Communicate key metrics and findings to internal and external stakeholders, and keep campus partners updated on recruiting practices. Support and contribute to Career Services programming and outreach for students, faculty, student organizations, and employers. Develop and assess a communications strategy targeting external industry organizations and internal campus partners, utilizing various marketing channels. Track, analyze, and report industry and employment-related outcomes to support departmental and campus priorities. Why Join Us? Impactful Work: Play a key role in integrating employers into our academic and career development processes. Stay Current: Keep our department and institution up-to-date with the latest workforce development trends and industry needs. Dynamic Environment: Enjoy a role that includes local travel, to keep you connected with industry partners, and occasional weekend/evening work. Join us and make a difference in the future of workforce development! Position Information Full-time, permanent/probationary, role offering comprehensive benefits. The position is designated exempt under FLSA and is not eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Local travel is a routine part of this role and weekend/evening work may be required as needed. Department Summary The Career Services department is a unit in the Division of Student Affairs and Campus Diversity. It is an innovative, reputable, and globally recognized leader that supports education, workforce, and economic development. The Career Services department serves students by supporting their career development journey through the following activities: career exploration, professional development, employment preparation and experiential learning, and industry engagement and employment outcomes. The Career Services department serves industry partners by supporting their talent acquisition and business needs through the following activities: workforce development planning and consulting, professional development, direct services and resources to support talent acquisition. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Career Services department, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience in workforce development, job placement, and business development. Strong ability to cultivate and maintain internal and external partnerships, driving collaboration across departments and with industry stakeholders to achieve shared goals. Proficient in leading marketing outreach and communication efforts to promote industry relations programs, attract employers, and engage with academic and business communities. Ability to meet annual goals and outcomes related to employer and student engagement, revenue generation, and employment outcomes. Compensation and Benefits Starting salary upon appointment is not expected to exceed $ 5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on September 19, 2024. To receive full consideration, apply by September 18, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Sep 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Normal 0 false false false EN-US X-NONE X-NONE st1:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin:0in;mso-pagination:widow-orphan;font-size:10.0pt;font-family:"Arial",sans-serif;mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";} Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work. https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf
Aug 25, 2024
Full Time
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Normal 0 false false false EN-US X-NONE X-NONE st1:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin:0in;mso-pagination:widow-orphan;font-size:10.0pt;font-family:"Arial",sans-serif;mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";} Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work. https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf
MOHAVE COUNTY, AZ
As assigned within Mohave County, AZ, United States
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division 1 in the La Paz County, AZ location and 1 in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act and the Quest Disaster recovery National Dislocated Worker Grant relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Performs related work as required under the local approved policies and procedures for the Quest Disaster Recovery National Dislocated Worker Grant Program. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work. https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf
Jul 14, 2024
Full Time
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division 1 in the La Paz County, AZ location and 1 in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act and the Quest Disaster recovery National Dislocated Worker Grant relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Performs related work as required under the local approved policies and procedures for the Quest Disaster Recovery National Dislocated Worker Grant Program. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work. https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year. Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.” SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org. Join us to make a difference! Position Duties San José Public Library is looking for an experienced Digital Content Marketer (Public Information Representative I/II) to join the Marketing and Communications Unit. This position will be part of the Library’s Public Engagement Division and report directly to the Marketing and Communications Manager. The Digital Content Marketer will be responsible for using a variety of digital tools and channels to generate leads, increase the number of social media followers and newsletter subscribers , handle paid media, and build brand awareness . The P ublic I nformation R epresentative I/II will oversee the team’s social media platforms, e lectronic n ewsletter, write blogs, develop visual storytelling content, work closely with the Library’s Web Team, and lead the development of strategic content marketing plans to support a variety of targeted campaigns , programs, collections, special events , and initiatives. As a Digital Content Marketer, you will also integrate paid media to better reach library patrons and community members, plus work cross-functionally with other teams to lead the creative development and promotion of several programs and campaigns. Th is position will assist in establishing and maintaining effective working relationships with key stakeholders, partners, influencers, and internal staff. The ideal candidate will have excellent writing skills; experience in content creation, working with social media management tools, analyzing metrics and user behavior , project planning, and using tools such as Adobe InDesign and Canva for graphic design . Additional responsibilities and skills include but are not limited to: Understand how to properly use and manage Meta Business (Facebook and Instagram), X, LinkedIn, Nextdoor , and YouTube Possess great English writing skills, review and edit a variety of written communication Experience with email marketing and segmentation Experience with influencer marketing Creating dynamic content Experience with p hotography and photoshop Experience with videography , including producing and editing, storyboarding, audio and l ighting Analyze social media analytics Develop and execute digital strategies to improve performance across all digital channels Knowledge of marketing, branding, and project management Experience in utilizing Excel for data/metric collection To succeed in this role, you must be innovative, have good judgement, stay up to date with the latest digital marketing trends, take pride in SJPL’s brand, and maintain a professional and positive can-do attitude even when working under tight deadlines . The Digital Content Marketer will help change lives by boosting awareness of the valuable and essential services and programs the library provides for free to everyone. The candidate must be passionate about libraries and community, a team player with a creative mindset, organized, collaborative, energetic, and open to feedback . Bilingual skills are preferred . Classification Salary Ranges: Public Information Representative I $84,193.20 - $102,451.44 annually for full-time positions. Public Information Representative II $92,929.20 - $112,934.64 annually for full-time positions. This salary amount includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience. Minimum Qualifications (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Public Information Representative I Education and Experience: Bachelor’s degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field. No minimum experience required. Acceptable Substitutions: Additional years of professional experience in public relations, public information, or other related experience may be substituted for education on a year-for-year basis up to two years. Public Information Representative II Education and Experience: Bachelor’s degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field and two years of progressively responsible professional public information, marketing, or public relations experience. No substitution for education. Licensing Requirements Valid California Driver’s License may be required. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of, experience with, or ability to learn applicable professional/technical principles and practices, Citywide and departmental procedures and policies, and federal and state rules and regulations . Multi-Tasking - Demonstrates successful performance under a complex workload, and able to manage multiple projects and responsibilities simultaneously; uses work plans, timelines, milestones, similar tools for carrying out strategies and performing recurring tasks; has experience in handling a wide variety of assignments. Communication Skills - Demonstrates excellent writing skills communicates and listens effectively and responds in a timely , effective, positive and respectful manner; delivers written reports and correspondence that are professionally clear, accurate , complete, current, and well-organized. Customer Service - demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful and friendly manner. Flexibility - Makes effective decisions and achieves desired results during major changes in responsibilities, work processes, timeframes , performance expectations, organizational culture, or work environment. Project Management - ensures support for projects and implements agency goals and strategic objectives . Problem Solving - approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Initiative - Exhibits resourceful behaviors toward meeting job objectives ; anticipates problems, is proactive, and avoids difficulties by planning ahead ; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Selection Process You will be prompted to answer the following job-specific questions during the online application process: How many years of experience do you have in digital content marketing or public information? Describe your experience in each area . What type of experience do you have with gathering visuals for digital marketing campaigns, including but not limited to producing and editing long-form and short-form promotional videos? What editing tools do you use and what do you do to make sure you capture the attention of your target audience? Please share your experience in creating a successful strategic digital marketing plan that helped you reach a wider audience and create awareness of a product or service you were promoting. How did your plan influence followers and how did you engage with them? Please describe your experience in account management of multiple digital channels, including social media and email marketing. What is your process in monitoring, measuring analytics, and reporting on social media performance and return of investment (ROI)? In addition to the responses to the job-specific questions, all candidates must submit a portfolio of your original work . The portfolio should include writing samples, a variety of content you have created , including but not limited to social media posts and ads, newsletters, and web . Please upload your portfolio in the “Attachments” section of your application. You must answer all job-specific questions and upload a portfolio to be considered for this vacancy. Only those candidates whose backgrounds best match the position will move to the interview phase of the selection process. If selected for an interview, applicants may be asked to present their digital portfolio with their content work. The application deadline is 11:59 PM on Thursday, September 26, 2024 . Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DONOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. For any questions about the position please contact Daniel Aholt at Daniel.Aholt@SJLibrary.org . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/26/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year. Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.” SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org. Join us to make a difference! Position Duties San José Public Library is looking for an experienced Digital Content Marketer (Public Information Representative I/II) to join the Marketing and Communications Unit. This position will be part of the Library’s Public Engagement Division and report directly to the Marketing and Communications Manager. The Digital Content Marketer will be responsible for using a variety of digital tools and channels to generate leads, increase the number of social media followers and newsletter subscribers , handle paid media, and build brand awareness . The P ublic I nformation R epresentative I/II will oversee the team’s social media platforms, e lectronic n ewsletter, write blogs, develop visual storytelling content, work closely with the Library’s Web Team, and lead the development of strategic content marketing plans to support a variety of targeted campaigns , programs, collections, special events , and initiatives. As a Digital Content Marketer, you will also integrate paid media to better reach library patrons and community members, plus work cross-functionally with other teams to lead the creative development and promotion of several programs and campaigns. Th is position will assist in establishing and maintaining effective working relationships with key stakeholders, partners, influencers, and internal staff. The ideal candidate will have excellent writing skills; experience in content creation, working with social media management tools, analyzing metrics and user behavior , project planning, and using tools such as Adobe InDesign and Canva for graphic design . Additional responsibilities and skills include but are not limited to: Understand how to properly use and manage Meta Business (Facebook and Instagram), X, LinkedIn, Nextdoor , and YouTube Possess great English writing skills, review and edit a variety of written communication Experience with email marketing and segmentation Experience with influencer marketing Creating dynamic content Experience with p hotography and photoshop Experience with videography , including producing and editing, storyboarding, audio and l ighting Analyze social media analytics Develop and execute digital strategies to improve performance across all digital channels Knowledge of marketing, branding, and project management Experience in utilizing Excel for data/metric collection To succeed in this role, you must be innovative, have good judgement, stay up to date with the latest digital marketing trends, take pride in SJPL’s brand, and maintain a professional and positive can-do attitude even when working under tight deadlines . The Digital Content Marketer will help change lives by boosting awareness of the valuable and essential services and programs the library provides for free to everyone. The candidate must be passionate about libraries and community, a team player with a creative mindset, organized, collaborative, energetic, and open to feedback . Bilingual skills are preferred . Classification Salary Ranges: Public Information Representative I $84,193.20 - $102,451.44 annually for full-time positions. Public Information Representative II $92,929.20 - $112,934.64 annually for full-time positions. This salary amount includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience. Minimum Qualifications (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Public Information Representative I Education and Experience: Bachelor’s degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field. No minimum experience required. Acceptable Substitutions: Additional years of professional experience in public relations, public information, or other related experience may be substituted for education on a year-for-year basis up to two years. Public Information Representative II Education and Experience: Bachelor’s degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field and two years of progressively responsible professional public information, marketing, or public relations experience. No substitution for education. Licensing Requirements Valid California Driver’s License may be required. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of, experience with, or ability to learn applicable professional/technical principles and practices, Citywide and departmental procedures and policies, and federal and state rules and regulations . Multi-Tasking - Demonstrates successful performance under a complex workload, and able to manage multiple projects and responsibilities simultaneously; uses work plans, timelines, milestones, similar tools for carrying out strategies and performing recurring tasks; has experience in handling a wide variety of assignments. Communication Skills - Demonstrates excellent writing skills communicates and listens effectively and responds in a timely , effective, positive and respectful manner; delivers written reports and correspondence that are professionally clear, accurate , complete, current, and well-organized. Customer Service - demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful and friendly manner. Flexibility - Makes effective decisions and achieves desired results during major changes in responsibilities, work processes, timeframes , performance expectations, organizational culture, or work environment. Project Management - ensures support for projects and implements agency goals and strategic objectives . Problem Solving - approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Initiative - Exhibits resourceful behaviors toward meeting job objectives ; anticipates problems, is proactive, and avoids difficulties by planning ahead ; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Selection Process You will be prompted to answer the following job-specific questions during the online application process: How many years of experience do you have in digital content marketing or public information? Describe your experience in each area . What type of experience do you have with gathering visuals for digital marketing campaigns, including but not limited to producing and editing long-form and short-form promotional videos? What editing tools do you use and what do you do to make sure you capture the attention of your target audience? Please share your experience in creating a successful strategic digital marketing plan that helped you reach a wider audience and create awareness of a product or service you were promoting. How did your plan influence followers and how did you engage with them? Please describe your experience in account management of multiple digital channels, including social media and email marketing. What is your process in monitoring, measuring analytics, and reporting on social media performance and return of investment (ROI)? In addition to the responses to the job-specific questions, all candidates must submit a portfolio of your original work . The portfolio should include writing samples, a variety of content you have created , including but not limited to social media posts and ads, newsletters, and web . Please upload your portfolio in the “Attachments” section of your application. You must answer all job-specific questions and upload a portfolio to be considered for this vacancy. Only those candidates whose backgrounds best match the position will move to the interview phase of the selection process. If selected for an interview, applicants may be asked to present their digital portfolio with their content work. The application deadline is 11:59 PM on Thursday, September 26, 2024 . Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DONOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. For any questions about the position please contact Daniel Aholt at Daniel.Aholt@SJLibrary.org . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/26/2024 11:59 PM Pacific
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary A first review of applications will take place the week of July 29, 2024. This recruitment is open until filled and is subject to close at any time. Under general direction, performs a variety of complex and difficult professional advanced journey level administrative, technical and analytical duties in support of the City's human resource functions including recruitment, selection, classification, wage and salary administration, employer-employee relations, labor negotiations, training, and related management staff functions; implements program goals and objectives; oversees and supervises assigned staff; and performs a variety of professional tasks in support of assigned area of responsibility. Key Responsibilities REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures. Monitors program performance; recommends and implements modifications to systems and procedures as necessary. Maintains records and prepares reports concerning new or ongoing programs and program effectiveness. Oversees and participates in the coordination and implementation of recruitment and selection activities including announcement development, application screening and evaluation, examination selection and development, testing, and candidate certification. Conducts and implements complex classification, reclassification, and organizational studies; evaluates and determines appropriate classifications and structures; prepares written reports and recommendations; develops new and revises existing classification specifications. Oversees and participates in conducting complex wage, salary and benefit studies and surveys for the purpose of compensation administration and bargaining unit negotiations; compiles data and prepares written reports including recommendations for action. Oversees and provides assistance with employee relations issues; consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures including related laws and regulations; provides information and assistance to departmental personnel regarding employee evaluations, disciplinary actions and other employee relations issues. Assists in complex employer-employee labor negotiations with various bargaining units; conducts a variety of surveys to gather and compile information for negotiation purposes; compile data and prepare various charts and graphs; works with finance to calculate negotiated costs. Oversees and assists in conducting intra/interdepartmental training programs and activities; coordinates implementation of training programs with department heads. Conducts research, analyzes data, and prepares written and statistical reports and recommendations for a variety of more complex human resource issues and topics; makes oral presentations as required; updates and revises written directives, rules, and regulations and various handbooks as appropriate. Serves as a member and a department liaison to various intra/interdepartmental committees as assigned; prepares and presents staff reports and other necessary correspondence. Conducts new employee orientation and exit interviews; ensures proper applicant notification. As assigned, serves as functional lead for the human resources management system. Directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods and procedures. Participates in the preparation and administration of the Human Resources department's budget; submits budget recommendations; monitors expenditures. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources administration. Performs related duties as required. QUALIFICATIONS Knowledge of : Operations, services, and activities of a comprehensive human resources program. Advanced principles, practices, and procedures of human resources administration in the areas of employment, compensation and classification, employee development, and training. Resources to sustain current understanding of modern trends and legal issues in the field of human resource management. Principles of managing complex employment and employee relations issues. Advanced methods and techniques of research and analysis of personnel administrative and statistical data. Principles of city government organization, functions, and management. Labor relations, negotiation processes and employment law. Advanced techniques of business letter writing and report preparation. Principles and procedures of record keeping. Principles and practices of supervision. Principles and practices of municipal budget preparation and administration. Principles and practices of customer service. Office procedures, methods, and equipment including computers and applicable software applications. Pertinent federal, state, and local laws, codes, and regulations. Ability to : Perform complex professional personnel work with minimum supervision. Make independent decisions. Collect, compile, and analyze complex information and data. Understand and analyze complex statistical information. Make complete and accurate analyses, reports, and recommendations in a variety of personnel areas. Work tactfully with and win confidence and cooperation of other departmental personnel, the public, and outside agencies and organizations. Understand and assess needs and strengths of others. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Prepare clear, concise, oral and written reports both narrative and statistical. Formulate and conduct presentations to employees, supervisors, and department managers. Plan and organize work to meet changing priorities and deadlines. Operate office equipment including computers and supporting software applications. Participate in the preparation and administration of assigned budget. Supervise, train, and evaluate staff. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility. Communicate and interact in situations requiring tact, instruction, persuasion, and counseling including conferences, group discussion, individual interviews, and negotiations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in human resources, public administration, business administration, or a related field. Experience: Five years (full-time equivalent) of increasingly responsible human resource analysis and/or program administration experience including three years (full-time equivalent) of experience at a level comparable to a Human Resources Analyst II with the City. A Master's Degree in a related field may be substituted for one year of required experience. Experience in a unionized environment and/or public sector experience is highly desirable. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Jul 13, 2024
Full Time
Summary A first review of applications will take place the week of July 29, 2024. This recruitment is open until filled and is subject to close at any time. Under general direction, performs a variety of complex and difficult professional advanced journey level administrative, technical and analytical duties in support of the City's human resource functions including recruitment, selection, classification, wage and salary administration, employer-employee relations, labor negotiations, training, and related management staff functions; implements program goals and objectives; oversees and supervises assigned staff; and performs a variety of professional tasks in support of assigned area of responsibility. Key Responsibilities REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures. Monitors program performance; recommends and implements modifications to systems and procedures as necessary. Maintains records and prepares reports concerning new or ongoing programs and program effectiveness. Oversees and participates in the coordination and implementation of recruitment and selection activities including announcement development, application screening and evaluation, examination selection and development, testing, and candidate certification. Conducts and implements complex classification, reclassification, and organizational studies; evaluates and determines appropriate classifications and structures; prepares written reports and recommendations; develops new and revises existing classification specifications. Oversees and participates in conducting complex wage, salary and benefit studies and surveys for the purpose of compensation administration and bargaining unit negotiations; compiles data and prepares written reports including recommendations for action. Oversees and provides assistance with employee relations issues; consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures including related laws and regulations; provides information and assistance to departmental personnel regarding employee evaluations, disciplinary actions and other employee relations issues. Assists in complex employer-employee labor negotiations with various bargaining units; conducts a variety of surveys to gather and compile information for negotiation purposes; compile data and prepare various charts and graphs; works with finance to calculate negotiated costs. Oversees and assists in conducting intra/interdepartmental training programs and activities; coordinates implementation of training programs with department heads. Conducts research, analyzes data, and prepares written and statistical reports and recommendations for a variety of more complex human resource issues and topics; makes oral presentations as required; updates and revises written directives, rules, and regulations and various handbooks as appropriate. Serves as a member and a department liaison to various intra/interdepartmental committees as assigned; prepares and presents staff reports and other necessary correspondence. Conducts new employee orientation and exit interviews; ensures proper applicant notification. As assigned, serves as functional lead for the human resources management system. Directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods and procedures. Participates in the preparation and administration of the Human Resources department's budget; submits budget recommendations; monitors expenditures. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources administration. Performs related duties as required. QUALIFICATIONS Knowledge of : Operations, services, and activities of a comprehensive human resources program. Advanced principles, practices, and procedures of human resources administration in the areas of employment, compensation and classification, employee development, and training. Resources to sustain current understanding of modern trends and legal issues in the field of human resource management. Principles of managing complex employment and employee relations issues. Advanced methods and techniques of research and analysis of personnel administrative and statistical data. Principles of city government organization, functions, and management. Labor relations, negotiation processes and employment law. Advanced techniques of business letter writing and report preparation. Principles and procedures of record keeping. Principles and practices of supervision. Principles and practices of municipal budget preparation and administration. Principles and practices of customer service. Office procedures, methods, and equipment including computers and applicable software applications. Pertinent federal, state, and local laws, codes, and regulations. Ability to : Perform complex professional personnel work with minimum supervision. Make independent decisions. Collect, compile, and analyze complex information and data. Understand and analyze complex statistical information. Make complete and accurate analyses, reports, and recommendations in a variety of personnel areas. Work tactfully with and win confidence and cooperation of other departmental personnel, the public, and outside agencies and organizations. Understand and assess needs and strengths of others. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Prepare clear, concise, oral and written reports both narrative and statistical. Formulate and conduct presentations to employees, supervisors, and department managers. Plan and organize work to meet changing priorities and deadlines. Operate office equipment including computers and supporting software applications. Participate in the preparation and administration of assigned budget. Supervise, train, and evaluate staff. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility. Communicate and interact in situations requiring tact, instruction, persuasion, and counseling including conferences, group discussion, individual interviews, and negotiations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in human resources, public administration, business administration, or a related field. Experience: Five years (full-time equivalent) of increasingly responsible human resource analysis and/or program administration experience including three years (full-time equivalent) of experience at a level comparable to a Human Resources Analyst II with the City. A Master's Degree in a related field may be substituted for one year of required experience. Experience in a unionized environment and/or public sector experience is highly desirable. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Manages and provides leadership for the day-to-day operations of the Records and Election Services Department. Directs and manages the Administrative and Support Services Division and staff. Provides management and technical support to the Elections Division. Assumes administrative responsibility for various employee relations activities. Representative Duties Manages, plans, directs, and provides leadership and policy guidance regarding the day-to-day operations of the Records and Election Services Department, including but not limited to the review of services to City departments and employees in the areas of City council support, The Brown Act, Financial Disclosure, Campaign Committee Disclosure, Elections, Public Records Act, the Voting Rights Act, lobbyist registration, records management, and effective customer relations. Interviews, selects, trains, directs, mentors, and evaluates Administrative & Support Services Division staff, including planning, assigning, and directing work; establishing deadlines; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Develops, implements, and administers programs and projects in the areas of agenda packet preparation, Brown Act and Political Reform Act disclosure, election law, Public Records Act, printing specifications, printing supplies, required purchases, and mailroom services. Provides direction and support to City departments and employees regarding agenda posting requirements, parliamentary procedures, boards and commission by-laws, Voting Rights Act, Public Records Act, and the city-wide Records Management Program. Handles complaints related to violations of the Brown Act, financial disclosure, and campaign committee reporting; confers with the Secretary of State’s Office and the Fair Political Practices commission concerning legal disclosure requirements and enforcement of violations to State law. Provides administrative oversight and direction of the City’s Records Management Program and related technologies. Ensures maintenance of the City’s legislative records and the ongoing maintenance of policy to facilitate the preservation of public records and scheduled destruction within the parameters set by local state and federal law. Coordinates the City’s municipal elections and voter registration activities. Provides direction and support to candidates for elected offices, campaign committees, and candidate’s consultants. Makes presentations to the City Council and/or represents the department at meetings of boards and commissions, management staff meetings, task forces, and community and business groups. Oversees the preparation and administration of the annual departmental budget. Oversees the Records and Election Services Information Systems function; ensures the maintenance of the City’s legislative records. Prepares complex, routine and non-routine reports, including departmental staff reports for the City Council, the City Manager’s Office, and the boards and commissions. Performs specialized research and statistical work on assigned subjects. Assumes the duties of the Director or Records and Election Services in his or her absence. Performs other related duties, as assigned. Requirements Knowledge of: State of California Government and Election Codes Political Reform Act filing requirements Principles and practices of records management Municipal codes, ordinances, and resolutions Budget development and management Management and supervisory principles and practices Principles of budget development and management Technology and automation related to City Clerk duties Report writing techniques Principles and methods of research and statistical analysis Effective customer service standards and practices Principles and practices of effective mentoring and coaching Principles and practices of organizational leadership, planning, communication, employeedevelopment and management Principles and practices of managing/supervising employees including employee relations, performance management, employee motivation and training, and employee discipline Ability to: Plan, manage and lead the day-to-day operations of the department Analyze operations and services and provide recommendations for improvement in quality, accuracy and efficiency Analyze complex problems and develop sound recommendations and solutions. Develop, implement, administer, and maintain administrative policies, procedures, programs, and regulations Manage multiple projects, plan tasks, and establish priorities to achieve desired goals Analyze and recommend solutions to complex operational and personnel problems and issues Interpret and apply policies, laws, and regulations Serve as a historical and legislative resource for City Council, City Administration, departmental staff, and the public Select, plan, organize, direct, and evaluate the work of subordinate managerial, professional, technical, and administrative staff Keep abreast of current developments in Elections Law, the Government Code, Cityregulations, and Fair Political Practices Commission requirements Prepare and present clear and concise oral and written reports and recommendations Review and revise reports prepared by others Provide effective customer service for both internal and external customers Develop and implement plans and procedures Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches Skill in: Leadership, management, teambuilding and supervisorial techniques Using tact, discretion, initiative and independent judgment within established guidelines Dealing tactfully and effectively with others in potentially confrontational situations Establishing and maintaining effective and cooperative working relationships with employees, supervisors, administrative staff, the public, City Boards and Commissions,City Council and other public officials Establishing effective and results-oriented cross departmental communication Effective written and verbal communication Using computers, related technology, and applicable software applications REQUIREMENTS Minimum Qualifications Education: Graduation from an accredited college or university with a bachelor's degree. Experience: Five years of recent, paid experience performing complex administrative duties in a City Clerk’s office, or equivalent experience in a similar government agency. At least three years of experience must have included management/supervisory responsibilities. Licenses and Certificates: Certified Municipal Clerk designation (CMC). Supplemental Information How to Apply: Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being evaluated without the education being considered. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate: Training and Experience Evaluation Writing Project Oral Interview If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. WORKING CONDITIONS: Work is performed indoors in a home office or work office setting in accordance with the City’s Hybrid Workplace Policy. Office work may require sitting for prolonged periods of time and using a computer keyboard, mouse, and screen. This position may require occasional travel, visiting of various sites in the community, performing evening work and participating in committees and boards. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 9/27/2024 5:00 PM Pacific
Sep 04, 2024
Full Time
Job Summary Manages and provides leadership for the day-to-day operations of the Records and Election Services Department. Directs and manages the Administrative and Support Services Division and staff. Provides management and technical support to the Elections Division. Assumes administrative responsibility for various employee relations activities. Representative Duties Manages, plans, directs, and provides leadership and policy guidance regarding the day-to-day operations of the Records and Election Services Department, including but not limited to the review of services to City departments and employees in the areas of City council support, The Brown Act, Financial Disclosure, Campaign Committee Disclosure, Elections, Public Records Act, the Voting Rights Act, lobbyist registration, records management, and effective customer relations. Interviews, selects, trains, directs, mentors, and evaluates Administrative & Support Services Division staff, including planning, assigning, and directing work; establishing deadlines; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Develops, implements, and administers programs and projects in the areas of agenda packet preparation, Brown Act and Political Reform Act disclosure, election law, Public Records Act, printing specifications, printing supplies, required purchases, and mailroom services. Provides direction and support to City departments and employees regarding agenda posting requirements, parliamentary procedures, boards and commission by-laws, Voting Rights Act, Public Records Act, and the city-wide Records Management Program. Handles complaints related to violations of the Brown Act, financial disclosure, and campaign committee reporting; confers with the Secretary of State’s Office and the Fair Political Practices commission concerning legal disclosure requirements and enforcement of violations to State law. Provides administrative oversight and direction of the City’s Records Management Program and related technologies. Ensures maintenance of the City’s legislative records and the ongoing maintenance of policy to facilitate the preservation of public records and scheduled destruction within the parameters set by local state and federal law. Coordinates the City’s municipal elections and voter registration activities. Provides direction and support to candidates for elected offices, campaign committees, and candidate’s consultants. Makes presentations to the City Council and/or represents the department at meetings of boards and commissions, management staff meetings, task forces, and community and business groups. Oversees the preparation and administration of the annual departmental budget. Oversees the Records and Election Services Information Systems function; ensures the maintenance of the City’s legislative records. Prepares complex, routine and non-routine reports, including departmental staff reports for the City Council, the City Manager’s Office, and the boards and commissions. Performs specialized research and statistical work on assigned subjects. Assumes the duties of the Director or Records and Election Services in his or her absence. Performs other related duties, as assigned. Requirements Knowledge of: State of California Government and Election Codes Political Reform Act filing requirements Principles and practices of records management Municipal codes, ordinances, and resolutions Budget development and management Management and supervisory principles and practices Principles of budget development and management Technology and automation related to City Clerk duties Report writing techniques Principles and methods of research and statistical analysis Effective customer service standards and practices Principles and practices of effective mentoring and coaching Principles and practices of organizational leadership, planning, communication, employeedevelopment and management Principles and practices of managing/supervising employees including employee relations, performance management, employee motivation and training, and employee discipline Ability to: Plan, manage and lead the day-to-day operations of the department Analyze operations and services and provide recommendations for improvement in quality, accuracy and efficiency Analyze complex problems and develop sound recommendations and solutions. Develop, implement, administer, and maintain administrative policies, procedures, programs, and regulations Manage multiple projects, plan tasks, and establish priorities to achieve desired goals Analyze and recommend solutions to complex operational and personnel problems and issues Interpret and apply policies, laws, and regulations Serve as a historical and legislative resource for City Council, City Administration, departmental staff, and the public Select, plan, organize, direct, and evaluate the work of subordinate managerial, professional, technical, and administrative staff Keep abreast of current developments in Elections Law, the Government Code, Cityregulations, and Fair Political Practices Commission requirements Prepare and present clear and concise oral and written reports and recommendations Review and revise reports prepared by others Provide effective customer service for both internal and external customers Develop and implement plans and procedures Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches Skill in: Leadership, management, teambuilding and supervisorial techniques Using tact, discretion, initiative and independent judgment within established guidelines Dealing tactfully and effectively with others in potentially confrontational situations Establishing and maintaining effective and cooperative working relationships with employees, supervisors, administrative staff, the public, City Boards and Commissions,City Council and other public officials Establishing effective and results-oriented cross departmental communication Effective written and verbal communication Using computers, related technology, and applicable software applications REQUIREMENTS Minimum Qualifications Education: Graduation from an accredited college or university with a bachelor's degree. Experience: Five years of recent, paid experience performing complex administrative duties in a City Clerk’s office, or equivalent experience in a similar government agency. At least three years of experience must have included management/supervisory responsibilities. Licenses and Certificates: Certified Municipal Clerk designation (CMC). Supplemental Information How to Apply: Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being evaluated without the education being considered. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate: Training and Experience Evaluation Writing Project Oral Interview If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. WORKING CONDITIONS: Work is performed indoors in a home office or work office setting in accordance with the City’s Hybrid Workplace Policy. Office work may require sitting for prolonged periods of time and using a computer keyboard, mouse, and screen. This position may require occasional travel, visiting of various sites in the community, performing evening work and participating in committees and boards. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 9/27/2024 5:00 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Sonoma County Sheriff's Office Helicopter Unit is now hiring! Starting salary up to $76.02/hour ( $158,662.86 /year) and a competitive total compensation package!* Plus, a $20,000 signing bonus^ Precision Reference Vertical "Long-line" Pilot-In-Command Experience Required. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education ^Hiring Incentives The Sheriff's Office is currently offering a $20,000 signing bonus paid over three installments during the first two years of service. Other incentives that may be offered if applicable include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement of up to $5,000 What You Bring As the ideal candidate for this position, you possess: Extensive rotary wing aviation experience with regards to law enforcement and search and rescue operations Exceptional vertical reference long line experience** Experience with night vision goggle operations and/or FAA Night Vision Goggle (NVG) PIC endorsement Connections with the aviation industry through staying informed of latest safety occurrences with similar aircraft, best industry safety practices and fly neighborly techniques Aircraft maintenance knowledge Strong communication, problem solving and public speaking skills Critical thinking skills with a common-sense approach The ability to work closely with unit crew members during day-to-day operations, as well as familiarity with CRM (Crew Resource Management) Situational awareness with the ability to perform duties in complex, rapidly evolving situations Intermediate Microsoft Office skills Positive attitude and a desire to learn as well as a willingness to pass on knowledge and experience **The Sheriff's Office defines vertical reference as: The use of a belly mounted cargo hook to carry loads on a 100+ foot long sling, with you, the pilot, being fully responsible for the safe and accurate placement of the load while looking straight down below the helicopter at the load, and placing it in oftentimes precise positions without any assistance from another member of your crew. Please note that the skills required to perform vertical reference/long-line is very different than hoist operations. NOTE: As part of the Sheriff's Office selection process, the most qualified candidates will be required to perform a flight proficiency test. Please visit the Helicopter Unit to learn more about the efforts to aid in protecting and securing the half-million residents within the 1,768 square miles of Sonoma County. Join Our Team Working closely with unit crew members to complete unit missions (law enforcement, search and rescue, medical evacuations, and fire suppression operations), the Sheriff's Helicopter Pilot pilots the aircraft in safe manner consistent with Sheriff’s Office policy and law. To complete these missions, shifts may include weekends and holidays. Additional responsibilities include: Identifying aircraft maintenance needs and collaborating with maintenance provider Maintaining knowledge and familiarity with FAA and Sheriff’s Office policies Participating in regular on-duty trainings with crew to ensure competency Henry 1 and the crew are based out of the Charles M. Schultz (Sonoma County) Airport in Santa Rosa, work a 7 on/ 7 off schedule, are compensated for stand-by and overtime hours, and on-call during their work week when not at the hangar. As a technical, non-peace officer position in the Sheriff's Office the Pilot reports to, and is responsible for assisting, the Sergeant in charge of the Helicopter Unit. The unit consists of a Sergeant (Supervisor), tactical flight officers (Deputies), two helicopter pilots, and several extra-help paramedics. Additional pilots and paramedics may be hired on an extra-help basis to augment the crew. Incumbents in this class will serve a one-year probationary period. The Civil Service title of this position is Helicopter Pilot. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Sonoma County Law Enforcement Association Memorandum of Understanding (SCLEA MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and Education: Any combination of education, training, and experience that clearly demonstrates possession of the knowledge and abilities for the position. Normally, this would include graduation from high school or an acceptable equivalent certificate, and 2,000 hours of turbine helicopter Pilot-in-Command time, which includes 300 hours of mountain flying, 100 hours of night flying, and 200 hours of precision vertical reference long line flying. License and Certificate: Possession of a valid Federal Aviation Administration (FAA) Commercial Airman Certificate with rotorcraft-helicopter rating or a valid FAA Airline Transport Pilot's Certificate with a rotorcraft-helicopter rating; possession of a valid and current Class II Airman's Medical Certificate issued by an FAA authorized medical examiner; possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Other Requirements: Applicants must successfully complete a thorough background investigation prior to appointment including a polygraph test; emergency operations may require working 16 hour shifts under difficult conditions such as fire and floods. Knowledge, Skills, and Abilities Considerable knowledge of: safe helicopter operating procedures; Department of Transportation, FAA, and other regulations governing civil aircraft movements; flight control systems and equipment; mountain helicopter flying; precision vertical reference long-line flying; minor maintenance and repair of helicopters; basic math to compute hauling weights; basic recordkeeping practices; terrain, weather, and flying conditions in California. Ability to: Safely operate aircraft; perform the duties of a helicopter Pilot-in-Command under the direction of the Sheriff or his authorized representative; safely and expeditiously perform aerial rescues utilizing precision vertical reference long line techniques with external loads; safely operate the helicopter during hours of darkness, with and without the use of night vision goggles, including approaches to a landing and departures from off-airport locations; conduct water retardant bucket operations; learn local geography; maintain accurate records; review records and assess aircraft needs; learn and follow departmental practices and policies; work effectively and efficiently with departmental personnel and other external contacts; exercise good judgment in emergency and stressful situations; communicate clearly and concisely orally and in writing; work in hazardous, and stressful conditions; continue to learn new techniques; wear protective clothing and equipment; meet physical fitness requirements to maintain FAA license and perform the essential functions of the position; meet and maintain pilot weight limitations not to exceed 230 pounds, or as otherwise directed by the Department, to ensure compliance with aircraft maximum weight restrictions; work any shift including days, evening, nights, weekends, and holidays; be on stand-by during off-duty hours as assigned and report to duty within 30 minutes, or as otherwise directed by the Department; refrain from activities which might impair the ability to perform assigned duties while on duty or on stand by. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JL HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off :Competitive vacation and sick leave accruals, 12 paid holidays, and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Jul 12, 2024
Full Time
Position Information The Sonoma County Sheriff's Office Helicopter Unit is now hiring! Starting salary up to $76.02/hour ( $158,662.86 /year) and a competitive total compensation package!* Plus, a $20,000 signing bonus^ Precision Reference Vertical "Long-line" Pilot-In-Command Experience Required. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education ^Hiring Incentives The Sheriff's Office is currently offering a $20,000 signing bonus paid over three installments during the first two years of service. Other incentives that may be offered if applicable include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement of up to $5,000 What You Bring As the ideal candidate for this position, you possess: Extensive rotary wing aviation experience with regards to law enforcement and search and rescue operations Exceptional vertical reference long line experience** Experience with night vision goggle operations and/or FAA Night Vision Goggle (NVG) PIC endorsement Connections with the aviation industry through staying informed of latest safety occurrences with similar aircraft, best industry safety practices and fly neighborly techniques Aircraft maintenance knowledge Strong communication, problem solving and public speaking skills Critical thinking skills with a common-sense approach The ability to work closely with unit crew members during day-to-day operations, as well as familiarity with CRM (Crew Resource Management) Situational awareness with the ability to perform duties in complex, rapidly evolving situations Intermediate Microsoft Office skills Positive attitude and a desire to learn as well as a willingness to pass on knowledge and experience **The Sheriff's Office defines vertical reference as: The use of a belly mounted cargo hook to carry loads on a 100+ foot long sling, with you, the pilot, being fully responsible for the safe and accurate placement of the load while looking straight down below the helicopter at the load, and placing it in oftentimes precise positions without any assistance from another member of your crew. Please note that the skills required to perform vertical reference/long-line is very different than hoist operations. NOTE: As part of the Sheriff's Office selection process, the most qualified candidates will be required to perform a flight proficiency test. Please visit the Helicopter Unit to learn more about the efforts to aid in protecting and securing the half-million residents within the 1,768 square miles of Sonoma County. Join Our Team Working closely with unit crew members to complete unit missions (law enforcement, search and rescue, medical evacuations, and fire suppression operations), the Sheriff's Helicopter Pilot pilots the aircraft in safe manner consistent with Sheriff’s Office policy and law. To complete these missions, shifts may include weekends and holidays. Additional responsibilities include: Identifying aircraft maintenance needs and collaborating with maintenance provider Maintaining knowledge and familiarity with FAA and Sheriff’s Office policies Participating in regular on-duty trainings with crew to ensure competency Henry 1 and the crew are based out of the Charles M. Schultz (Sonoma County) Airport in Santa Rosa, work a 7 on/ 7 off schedule, are compensated for stand-by and overtime hours, and on-call during their work week when not at the hangar. As a technical, non-peace officer position in the Sheriff's Office the Pilot reports to, and is responsible for assisting, the Sergeant in charge of the Helicopter Unit. The unit consists of a Sergeant (Supervisor), tactical flight officers (Deputies), two helicopter pilots, and several extra-help paramedics. Additional pilots and paramedics may be hired on an extra-help basis to augment the crew. Incumbents in this class will serve a one-year probationary period. The Civil Service title of this position is Helicopter Pilot. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Sonoma County Law Enforcement Association Memorandum of Understanding (SCLEA MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and Education: Any combination of education, training, and experience that clearly demonstrates possession of the knowledge and abilities for the position. Normally, this would include graduation from high school or an acceptable equivalent certificate, and 2,000 hours of turbine helicopter Pilot-in-Command time, which includes 300 hours of mountain flying, 100 hours of night flying, and 200 hours of precision vertical reference long line flying. License and Certificate: Possession of a valid Federal Aviation Administration (FAA) Commercial Airman Certificate with rotorcraft-helicopter rating or a valid FAA Airline Transport Pilot's Certificate with a rotorcraft-helicopter rating; possession of a valid and current Class II Airman's Medical Certificate issued by an FAA authorized medical examiner; possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Other Requirements: Applicants must successfully complete a thorough background investigation prior to appointment including a polygraph test; emergency operations may require working 16 hour shifts under difficult conditions such as fire and floods. Knowledge, Skills, and Abilities Considerable knowledge of: safe helicopter operating procedures; Department of Transportation, FAA, and other regulations governing civil aircraft movements; flight control systems and equipment; mountain helicopter flying; precision vertical reference long-line flying; minor maintenance and repair of helicopters; basic math to compute hauling weights; basic recordkeeping practices; terrain, weather, and flying conditions in California. Ability to: Safely operate aircraft; perform the duties of a helicopter Pilot-in-Command under the direction of the Sheriff or his authorized representative; safely and expeditiously perform aerial rescues utilizing precision vertical reference long line techniques with external loads; safely operate the helicopter during hours of darkness, with and without the use of night vision goggles, including approaches to a landing and departures from off-airport locations; conduct water retardant bucket operations; learn local geography; maintain accurate records; review records and assess aircraft needs; learn and follow departmental practices and policies; work effectively and efficiently with departmental personnel and other external contacts; exercise good judgment in emergency and stressful situations; communicate clearly and concisely orally and in writing; work in hazardous, and stressful conditions; continue to learn new techniques; wear protective clothing and equipment; meet physical fitness requirements to maintain FAA license and perform the essential functions of the position; meet and maintain pilot weight limitations not to exceed 230 pounds, or as otherwise directed by the Department, to ensure compliance with aircraft maximum weight restrictions; work any shift including days, evening, nights, weekends, and holidays; be on stand-by during off-duty hours as assigned and report to duty within 30 minutes, or as otherwise directed by the Department; refrain from activities which might impair the ability to perform assigned duties while on duty or on stand by. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JL HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off :Competitive vacation and sick leave accruals, 12 paid holidays, and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Be a part of this exciting opportunity to join a dynamic team as an Eligibility Specialist I and help our community's most underserved members! Starting salary at $ 30.37 / hour ($ 63,385 /year), plus a competitive total compensation package*, and an additional $1.50/hour for fluent bilingual assignments! The County of Sonoma Human Services Department (HSD) seeks qualified individuals to fill multiple full-time English and fluent bilingual (English/Spanish) Eligibility Specialist I positions. Working as an Eligibility Specialist I (ES I) Eligibility Specialists interview clients to obtain and evaluate personal information to determine eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs. ES I's continually adapt and respond to the regulatory requirement changes within the public assistance system. These positions may be assigned to a high-volume call center environment. To learn more about the Eligibility Specialist I position, please watch this short video: The ideal candidates for ES I positions will possess many of the following: Exceptional interpersonal/customer services skills necessary to interact with, obtain information from, and provide support to clients who are in stressful life situations in person and in a call center environment Proficient computer skills with the ability to navigate department-specific software, perform data entry, and use the internet Strong math skills with the ability to perform precise calculations Critical problem-solving skills and the ability to independently utilize multiple resources to provide comprehensive answers and support to clients to complete daily work Excellent time management and prioritization skills to successfully meet regulatory deadlines and accurately process large quantities of work Clear and effective oral and written communication skills Due to rigorous paperwork demands and regulatory deadlines, HSD has instituted a multiple-week classroom and on the job training program for all ES I positions, and a one-year probationary period. During the probationary period there will be scheduled assessments to determine aptitude/comprehension of the material to ensure success in the position. The Eligibility Specialist series (I/II/Senior/Supervisor) provides an excellent career path for candidates interested in pursuing a career in public service. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Advancement Opportunity - With time and good performance, the opportunity for advancement to an Eligibility Specialist II (Starting salary at $ 33.08 /hour) About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . Important Dates Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 Bilingual Premium Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload. *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: Completion of 60 semester or 90 quarter units at an accredited college including at least 9 semester or 12 quarter units in business, accounting, math, computer science, or behavioral science; OR Two years of full-time experience performing clerical duties, including substantial public contact with clients, and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed; OR One year of full-time experience with responsibility for determining eligibility for loans, financial assistance, unemployment, veterans' benefits, insurance benefits, health benefits and/or providing tax assistance or social services programs would provide an opportunity to acquire the knowledge and abilities listed. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs which include Medi-Cal, private health insurance, and one or more additional public assistance and human service programs and related case administrative techniques; general goals and specific regulations, policies, and procedures of public assistance programs; applicable IRS tax forms; medical insurance and terminology associated with health plan options; complex mathematical calculations; tax regulations, rules, terminology, forms, and household filing status; methods and techniques of conducting an investigative interview; principles and practices of effective customer service; principles of cultural and human behavior required to deal effectively with clients and staff; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; the economic and social problems that call for the use of public assistance programs; public and private social service agencies and other community resources available to meet clients' needs; modern equipment and communication tools used for business functions and programs, project, and task coordination; computers and software programs to conduct research, assess information, and/or prepare documentation; basic recordkeeping and general office practices and procedures. Ability to: analyze client needs; identify resources and services in the community, develop an effective course of action; understand and correctly apply complex applicable regulations, policies, and procedures; evaluate information and determine appropriate action in conjunction with complex rules and regulations; explain health insurance plan options and plan details available through private health insurance to clients; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; accurately complete complex mathematical computations; refer clients to other community services as needed; assess and manage difficult and hostile persons or situations and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; function effectively in a system with pressure and constant changes; keep lead and/or supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; interpret and explain written directives and regulations; interpret social service programs to applicants, recipients, departmental staff, public and private agencies, community based organizations, and the general public; speak, read, write, and comprehend English at a level sufficient to communicate clearly and concisely and to explain complex regulations and policies in plain language, both orally and in writing, to persons from a variety of socio-economic, cultural, and educational backgrounds; develop and maintain effective working relationships with clients, departmental staff, public and private agencies, community based organizations, and the general public; effectively use computer systems, applications, and modern business equipment and systems to perform a variety of work tasks; analyze and effectively utilize electronic information systems data. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position in the following areas: Reading Comprehension Analytical Ability Written Communication Mathematical Ability Interpersonal Relations Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATES Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/7/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
Position Information Be a part of this exciting opportunity to join a dynamic team as an Eligibility Specialist I and help our community's most underserved members! Starting salary at $ 30.37 / hour ($ 63,385 /year), plus a competitive total compensation package*, and an additional $1.50/hour for fluent bilingual assignments! The County of Sonoma Human Services Department (HSD) seeks qualified individuals to fill multiple full-time English and fluent bilingual (English/Spanish) Eligibility Specialist I positions. Working as an Eligibility Specialist I (ES I) Eligibility Specialists interview clients to obtain and evaluate personal information to determine eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs. ES I's continually adapt and respond to the regulatory requirement changes within the public assistance system. These positions may be assigned to a high-volume call center environment. To learn more about the Eligibility Specialist I position, please watch this short video: The ideal candidates for ES I positions will possess many of the following: Exceptional interpersonal/customer services skills necessary to interact with, obtain information from, and provide support to clients who are in stressful life situations in person and in a call center environment Proficient computer skills with the ability to navigate department-specific software, perform data entry, and use the internet Strong math skills with the ability to perform precise calculations Critical problem-solving skills and the ability to independently utilize multiple resources to provide comprehensive answers and support to clients to complete daily work Excellent time management and prioritization skills to successfully meet regulatory deadlines and accurately process large quantities of work Clear and effective oral and written communication skills Due to rigorous paperwork demands and regulatory deadlines, HSD has instituted a multiple-week classroom and on the job training program for all ES I positions, and a one-year probationary period. During the probationary period there will be scheduled assessments to determine aptitude/comprehension of the material to ensure success in the position. The Eligibility Specialist series (I/II/Senior/Supervisor) provides an excellent career path for candidates interested in pursuing a career in public service. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Advancement Opportunity - With time and good performance, the opportunity for advancement to an Eligibility Specialist II (Starting salary at $ 33.08 /hour) About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . Important Dates Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 Bilingual Premium Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload. *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: Completion of 60 semester or 90 quarter units at an accredited college including at least 9 semester or 12 quarter units in business, accounting, math, computer science, or behavioral science; OR Two years of full-time experience performing clerical duties, including substantial public contact with clients, and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed; OR One year of full-time experience with responsibility for determining eligibility for loans, financial assistance, unemployment, veterans' benefits, insurance benefits, health benefits and/or providing tax assistance or social services programs would provide an opportunity to acquire the knowledge and abilities listed. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs which include Medi-Cal, private health insurance, and one or more additional public assistance and human service programs and related case administrative techniques; general goals and specific regulations, policies, and procedures of public assistance programs; applicable IRS tax forms; medical insurance and terminology associated with health plan options; complex mathematical calculations; tax regulations, rules, terminology, forms, and household filing status; methods and techniques of conducting an investigative interview; principles and practices of effective customer service; principles of cultural and human behavior required to deal effectively with clients and staff; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; the economic and social problems that call for the use of public assistance programs; public and private social service agencies and other community resources available to meet clients' needs; modern equipment and communication tools used for business functions and programs, project, and task coordination; computers and software programs to conduct research, assess information, and/or prepare documentation; basic recordkeeping and general office practices and procedures. Ability to: analyze client needs; identify resources and services in the community, develop an effective course of action; understand and correctly apply complex applicable regulations, policies, and procedures; evaluate information and determine appropriate action in conjunction with complex rules and regulations; explain health insurance plan options and plan details available through private health insurance to clients; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; accurately complete complex mathematical computations; refer clients to other community services as needed; assess and manage difficult and hostile persons or situations and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; function effectively in a system with pressure and constant changes; keep lead and/or supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; interpret and explain written directives and regulations; interpret social service programs to applicants, recipients, departmental staff, public and private agencies, community based organizations, and the general public; speak, read, write, and comprehend English at a level sufficient to communicate clearly and concisely and to explain complex regulations and policies in plain language, both orally and in writing, to persons from a variety of socio-economic, cultural, and educational backgrounds; develop and maintain effective working relationships with clients, departmental staff, public and private agencies, community based organizations, and the general public; effectively use computer systems, applications, and modern business equipment and systems to perform a variety of work tasks; analyze and effectively utilize electronic information systems data. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position in the following areas: Reading Comprehension Analytical Ability Written Communication Mathematical Ability Interpersonal Relations Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATES Tentative Date for the Written Examination: Tuesday, October 22nd, 2024 Department Selection Interviews for Top Ranking Candidates: November 4th through November 13th, 2024 Anticipated Start Date: Tuesday, January 21st, 2025 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/7/2024 11:59 PM Pacific
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the last day for filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. THE POSITION Under general direction, to plan, organize, manage, and direct the human resources management program of the Alameda County Fire Department (ACFD), serve as a first-line supervisor over ACFD Human Resources staff; to provide human resources expertise and workforce management consultation to ACFD executives; and to perform related duties as required. DISTINGUISHING FEATURES The Fire Department Human Resources Manager classification is a first line supervisory classification located in the Alameda County Fire Department and reports to the Fire Department Administrative Services Director. The incumbent in this classification will be responsible for managing the daily human resource operations within ACFD through subordinate staff. The position will be responsible for providing departmental managers with advice, guidance, direction, and support of their human resources needs. This classification is distinguished from the lower-level classification of Fire Department Human Resources Officer in that the latter is a professional staff classification in the Human Resources unit while the former is responsible for the overall supervision of the unit. For more detailed information about the job classification, visit: Fire Department Human Resources Manager (#8194) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the class of Fire Department Human Resources Officer or an equivalent or higher-level human resources classification in the Alameda County classified service. OR II Education : Possession of a bachelor’s degree in a relevant field from an accredited college or university.(Additional professional level human resources experience may be substituted for the education on a year-for-year basis.) AND Experience : The equivalent of four (4) years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. . Prior supervisory experience is highly desired. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. Knowledge of : Strategic Management Management functions, i.e., Planning, Organizing, Directing & Controlling. Organizational analysis and development and leadership competencies. HR policies, programs, and services with Diversity embedded. Recruitment & Staffing Public human resources administration including job analysis and position classification, conducting audits, wage, salary, and benefits administration, recruitment and personnel selection, employer-employee relations, and training. Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities. Internal workforce assessment techniques & employment policies, practices, and procedures. Successful recruiting strategies to attract diverse and high caliber candidates. Training and Development Performance Management and Appraisal methods. Techniques to assess training program effectiveness, including use of applicable metrics. Employee & Labor Relations Labor relations laws, practices, and trends. Progressive discipline. Grievance resolution. Consultative and coaching skills with managers. Investigative and interview techniques. Relative Memorandums of Understanding for individual departments. Workers’ Compensation and Long Term Leaves State and Federal disability laws and leave provisions and regulations. ACFD and County policies and procedures, administrative code, Civil Service Rules/Regulations. EEO concepts and guidelines for compliance relative to employee/applicant disabilities. Health & Safety Enforcing procedures, of workplace safety, health & security. Federal, State and Local workplace health, safety, security & privacy laws & regulations. Awareness of potential violent behavior and workplace violence conditions. Administrative Computer applications and hardware and software related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to : Demonstrate commitment to the ACFD’s mission, credo, and goals. Use business acumen to build a strong organization that delivers results. Use interpersonal skills to communicate effectively. Promote personal and professional growth for self and others. Provide the highest level of service delivery to diverse customers. Work effectively as a member and leader of diverse teams. Plan and organize workload. Exercise management control. Provide leadership. Supervise staff. Demonstrate interpersonal sensitivity. Be flexible. Create employee programs that will demonstrate to the community the organization’s commitment to diversity. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00 P.M. on Wednesday,October 9, 2024 Review of Applications for Minimum Qualifications: October 15, 2024 Screening for Best Qualified: October 18, 2024 Oral Interviews: October 28, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs BENEFITS *** For benefit information, please refer to the recruitment brochure. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/9/2024 5:00:00 PM
Sep 10, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the last day for filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. THE POSITION Under general direction, to plan, organize, manage, and direct the human resources management program of the Alameda County Fire Department (ACFD), serve as a first-line supervisor over ACFD Human Resources staff; to provide human resources expertise and workforce management consultation to ACFD executives; and to perform related duties as required. DISTINGUISHING FEATURES The Fire Department Human Resources Manager classification is a first line supervisory classification located in the Alameda County Fire Department and reports to the Fire Department Administrative Services Director. The incumbent in this classification will be responsible for managing the daily human resource operations within ACFD through subordinate staff. The position will be responsible for providing departmental managers with advice, guidance, direction, and support of their human resources needs. This classification is distinguished from the lower-level classification of Fire Department Human Resources Officer in that the latter is a professional staff classification in the Human Resources unit while the former is responsible for the overall supervision of the unit. For more detailed information about the job classification, visit: Fire Department Human Resources Manager (#8194) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the class of Fire Department Human Resources Officer or an equivalent or higher-level human resources classification in the Alameda County classified service. OR II Education : Possession of a bachelor’s degree in a relevant field from an accredited college or university.(Additional professional level human resources experience may be substituted for the education on a year-for-year basis.) AND Experience : The equivalent of four (4) years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. . Prior supervisory experience is highly desired. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. Knowledge of : Strategic Management Management functions, i.e., Planning, Organizing, Directing & Controlling. Organizational analysis and development and leadership competencies. HR policies, programs, and services with Diversity embedded. Recruitment & Staffing Public human resources administration including job analysis and position classification, conducting audits, wage, salary, and benefits administration, recruitment and personnel selection, employer-employee relations, and training. Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities. Internal workforce assessment techniques & employment policies, practices, and procedures. Successful recruiting strategies to attract diverse and high caliber candidates. Training and Development Performance Management and Appraisal methods. Techniques to assess training program effectiveness, including use of applicable metrics. Employee & Labor Relations Labor relations laws, practices, and trends. Progressive discipline. Grievance resolution. Consultative and coaching skills with managers. Investigative and interview techniques. Relative Memorandums of Understanding for individual departments. Workers’ Compensation and Long Term Leaves State and Federal disability laws and leave provisions and regulations. ACFD and County policies and procedures, administrative code, Civil Service Rules/Regulations. EEO concepts and guidelines for compliance relative to employee/applicant disabilities. Health & Safety Enforcing procedures, of workplace safety, health & security. Federal, State and Local workplace health, safety, security & privacy laws & regulations. Awareness of potential violent behavior and workplace violence conditions. Administrative Computer applications and hardware and software related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to : Demonstrate commitment to the ACFD’s mission, credo, and goals. Use business acumen to build a strong organization that delivers results. Use interpersonal skills to communicate effectively. Promote personal and professional growth for self and others. Provide the highest level of service delivery to diverse customers. Work effectively as a member and leader of diverse teams. Plan and organize workload. Exercise management control. Provide leadership. Supervise staff. Demonstrate interpersonal sensitivity. Be flexible. Create employee programs that will demonstrate to the community the organization’s commitment to diversity. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00 P.M. on Wednesday,October 9, 2024 Review of Applications for Minimum Qualifications: October 15, 2024 Screening for Best Qualified: October 18, 2024 Oral Interviews: October 28, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs BENEFITS *** For benefit information, please refer to the recruitment brochure. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/9/2024 5:00:00 PM
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma Human Services Department (HSD) seeks a talented Human Resources (HR) professional to join their team! Starting salary up to $ 43.35 /hour ( $ 90,476 /year) plus a competitive total compensation package!* The Human Services HR Coordinator will be responsible for assisting the department on all HSD recruitment and hiring needs, including serving as an HR subject matter expert for managers, supervisors, and employees. They will provide direct support on employee medical needs, including explaining rules, regulations, and policies to departmental staff ensuring continuity of operations throughout the department. Additional responsibilities include: Serving as a liaison for managers, supervisors, and other county departments to ensure HR processes are running smoothly and efficiently Working with central HR to draft and finalize HSD job announcements Supporting the department on position control requests and personnel reporting Collaborating with central HR and HSD divisions to identify and implement timely selection processes Analyzing department personnel trends Working closely with current staff and management on HR-related matters Researching and reviewing applicable State/Federal regulations, HR/Safety policies and procedures, Memoranda of Understanding (MOU), and the Salary Resolution to assist with responding to departmental inquiries Drafting, reviewing, and updating documents such as requisitions, emails, interview questions, department organizational charts, medical leave and accommodation approvals/denials, and general policies/procedures The ideal candidate will be a creative thinker who is flexible and empathetic, and possesses many of the following: Experience working on recruitments and employee medical requests Strong analytical and problem-solving skills Experience researching, tracking, analyzing, and interpreting data and drafting policies and procedures Excellent organizational skills, including the ability to follow complex policies and procedures while addressing competing deadlines Superb customer service skills The proven ability to establish credibility and maintain effective working relationships with a broad range of internal and external contacts across all organizational levels Knowledge of database systems and proficient skills in the Microsoft Office Suite and Adobe Acrobat DC About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Human Services HR Coordinator position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Administrative Aide. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience that would provide an opportunity to acquire the knowledge and abilities listed. Normally, some experience related to general administration, accounting, budgetary analysis, or human resources work including the compilation, tabulation, analysis, and presentation of statistical and narrative written reports would provide such opportunity. Education: Any combination of course work and training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: administrative techniques and principles of organization, accounting, budget and human resources administration; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment and administrative matters; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet and word processing applications including basic methods of graphic presentations. Ability to: collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications. Certain positions may require the ability to speak, read and write fluent Spanish. Positions allocated to this class may require specific knowledge and abilities. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 18, 2024
Full Time
Position Information The County of Sonoma Human Services Department (HSD) seeks a talented Human Resources (HR) professional to join their team! Starting salary up to $ 43.35 /hour ( $ 90,476 /year) plus a competitive total compensation package!* The Human Services HR Coordinator will be responsible for assisting the department on all HSD recruitment and hiring needs, including serving as an HR subject matter expert for managers, supervisors, and employees. They will provide direct support on employee medical needs, including explaining rules, regulations, and policies to departmental staff ensuring continuity of operations throughout the department. Additional responsibilities include: Serving as a liaison for managers, supervisors, and other county departments to ensure HR processes are running smoothly and efficiently Working with central HR to draft and finalize HSD job announcements Supporting the department on position control requests and personnel reporting Collaborating with central HR and HSD divisions to identify and implement timely selection processes Analyzing department personnel trends Working closely with current staff and management on HR-related matters Researching and reviewing applicable State/Federal regulations, HR/Safety policies and procedures, Memoranda of Understanding (MOU), and the Salary Resolution to assist with responding to departmental inquiries Drafting, reviewing, and updating documents such as requisitions, emails, interview questions, department organizational charts, medical leave and accommodation approvals/denials, and general policies/procedures The ideal candidate will be a creative thinker who is flexible and empathetic, and possesses many of the following: Experience working on recruitments and employee medical requests Strong analytical and problem-solving skills Experience researching, tracking, analyzing, and interpreting data and drafting policies and procedures Excellent organizational skills, including the ability to follow complex policies and procedures while addressing competing deadlines Superb customer service skills The proven ability to establish credibility and maintain effective working relationships with a broad range of internal and external contacts across all organizational levels Knowledge of database systems and proficient skills in the Microsoft Office Suite and Adobe Acrobat DC About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Human Services HR Coordinator position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Administrative Aide. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience that would provide an opportunity to acquire the knowledge and abilities listed. Normally, some experience related to general administration, accounting, budgetary analysis, or human resources work including the compilation, tabulation, analysis, and presentation of statistical and narrative written reports would provide such opportunity. Education: Any combination of course work and training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: administrative techniques and principles of organization, accounting, budget and human resources administration; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment and administrative matters; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet and word processing applications including basic methods of graphic presentations. Ability to: collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications. Certain positions may require the ability to speak, read and write fluent Spanish. Positions allocated to this class may require specific knowledge and abilities. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Starting salary up to $344,687/annually, and a comprehensive benefits package, PLUS a $25,000 Signing Bonus^ View our recruitment brochure here. Sonoma County offers an exceptional quality of life with its stunning landscapes, outdoor recreational opportunities, and proximity to San Francisco and Oakland. Known for its vibrant community, excellent schools, and affordable living, it is a perfect place to raise a family. Professionals will find career growth opportunities within a collaborative environment and benefit from generous perks, including a pension program. The County provides a unique chance to impact community health positively while enjoying a balanced and enriching lifestyle. Department of Health Services The County of Sonoma Department of Health Services (DHS) is dedicated to promoting the health and well-being of Sonoma County residents. DHS consists of four divisions: Administration, Behavioral Health, Homelessness, and Public Health, and provides a wide range of services, including public health programs, behavioral health services, and environmental health initiatives. Key functions include disease prevention, health education, emergency preparedness, services to end homelessness, and support for mental health and substance use disorders. The department also ensures the safety of food, water, and the environment. Through these comprehensive services, DHS aims to enhance community health, prevent illness, and improve access to healthcare for all residents. Behavioral Health Division Our mission is to promote recovery and wellness to Sonoma County residents. We provide a comprehensive range of mental health and substance use disorder services across the service spectrum, from prevention, early intervention, and treatment to aftercare and recovery. These services are delivered directly or in partnership with community-based agencies, ensuring a holistic approach to wellness. The Department of Health Services Behavioral Health Division provides the following Services: Crisis Services Mental Health Services Substance Use Disorder Treatment & Recovery Services Peer Run Self-Help Centers The Position The Behavioral Health Medical Director, for one of Sonoma County's largest departments, has a vital leadership role responsible for overseeing and managing a team of psychiatrists providing care to a diverse community. They are a member of management, supervising a team of approximately 20 psychiatrists, both full-time and part-time, within a large division of over 300 employees. The new director will be at the forefront of quality clinical care and will implement expanded services with a new Drug Medi-Cal Organized Delivery System (DMC-ODS), which creates a continuum of care. Key Responsibilities: Strategic Leadership: Shaping the Division's direction and integrating primary care and behavioral health services. Clinical Oversight: Lead clinical services, ensuring high-quality care in the Crisis Stabilization Unit and medication support programs. Regulatory Compliance: Ensure compliance with all relevant laws and oversee the peer review process for proper prescription practices. Team Management: Hire, supervise, and guide psychiatric providers, addressing personnel issues to maintain a high-functioning team. Crisis Management: Support the Crisis Stabilization Unit and provide after-hours consultations for urgent needs. Collaboration and External Relations: Enhance service delivery through partnerships with community organizations and external agencies. Organizational Development: Develop and refine procedures and workflows, and provide training in the use of electronic health records (EHR). Leadership and Advocacy: Advocate for mental health needs and contribute to policy development in alignment with state mandates and organization goals. The Ideal Candidate The ideal candidate for the Behavioral Health Medical Director position will be a licensed psychiatrist with extensive clinical experience in behavioral health, preferably as a provider working with individuals with mental health and substance use disorders across various age groups, including youth, adults, and elders. Exceptional leadership, organizational, and administrative skills are essential to oversee a team of psychiatrists and fit into the broader organizational structure and strategy. The ideal candidate should also possess a strong, diplomatic, team-oriented approach, as they will be joining an established and well-functioning team. The ability to maintain continuity while providing fresh perspectives and leadership will be crucial. Key attributes and qualifications: Clinical Expertise: Extensive experience with serious mental illnesses and co-occurring substance use disorders, trauma-informed care, and addiction medicine. Leadership and Management: Proven ability to manage medical teams, hire and supervise providers, and oversee compliance and peer review processes. Experience fostering a collaborative, trust-based team environment. Regulatory Knowledge: Deep understanding of relevant state mandates and regulatory requirements, including SB Bill 43, Proposition 1, and Care Court. Technical Proficiency: Skilled in using EHR and supporting medical staff in their use. Collaborative and Diplomatic: Strong communication and diplomatic skills, maintaining a positive and inclusive work culture. Ability to handle high-pressure situations and manage crises effectively. Integrity and Accountability: Uphold high ethical standards, transparency, and accountability. Ability to build trust and use strengths-based leadership approach. Completed Coursework/Continuing Education in Addiction Medicine: Upon hire, candidate will be expected to complete five hours of continuing medical education in Addiction Medicine annually. Knowledge, skills, and abilities: Behavioral Health Practices: In-depth knowledge of current practices, the Recovery Model, strength-based treatment, and the integration of primary care and behavioral health systems. Clinical and Operational Management: Expertise in diagnosis, treatment, quality assurance, and regulatory compliance. Strategic Planning and Evaluation: Ability to plan, direct, coordinate, and evaluate services, implement treatment methods, and develop goals and objectives. What We Offer The Department of Health Services is currently offering a $25,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement up to $10,000 Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities. Education: Graduation from an approved medical school and satisfactory completion of a three year psychiatric residency approved by the American Medical Association or the American Osteopathic Association. Experience: Five years of experience in clinical psychiatry, or community behavioral health services, of which three years experience is in a highly responsible administrative, teaching, or supervisory capacity. Public sector experience is desired. Special Requirement: Possession of a valid license as a physician and surgeon issued by the State of California and a valid certificate in psychiatry issued by the American Board of Psychiatry and Neurology or written evidence of successful completion of a psychiatry residency. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: current practices in behavioral health including the Recovery Model, strength-based treatment, consumer/family-oriented services, and integration of primary care and behavioral health systems; principles and practices of general and preventive psychiatry; principles and practices in the diagnosis and treatment of behavioral health and substance use disorders, including evidence-based practices in the behavioral health field; psychiatric medications and their interaction with other prescription drugs; general medicine and its relationship to mental illness and substance use disorders; research methods and practices in the behavioral health field; current practices in the field of quality assurance and quality improvement. Considerable knowledge of: current laws, standards, and regulations that govern the provision of behavioral health services in the public sector, especially in California; the legal environment affecting psychiatric practice; principles and practices of clinical supervision and training; program planning and development principles; and general budgeting, monitoring, and cost accountability. Knowledge of: community behavioral health program goals and limitations; community organizations as related to behavioral health and medical services; modern management principles and practices; organizational dynamics, conflict resolution, and behavior and performance management; and public administration practices related to personnel management. Ability to: plan, direct, coordinate, and evaluate behavioral health services; determine clinical and medical needs of community behavioral health programs; formulate, implement, and evaluate treatment methods and procedures; practice psychiatry in a community behavioral health delivery system; refer to local and regional providers of social, medical, and/or other specialized services; maintain currency in and apply knowledge of treatment modalities, medications, and laws governing psychiatric practice; establish and maintain effective working relationships with the Health Services Division Director, the division's section managers, program managers, and staff, other County managers, community groups, other public agencies, medical professionals, behavioral health consumer and family advocacy groups, and the general public; provide clinical leadership and consultation to division staff and the staff of contracted organizations and partnering agencies; prepare clear and comprehensive reports; determine and evaluate levels of achievement and performance; secure cooperation and teamwork among professional and/or support staff; plan and conduct effective in-service training programs; maintain confidentiality of information; understand program objectives in relation to departmental goals and procedures; collect and analyze data to establish/identify needs and evaluate program effectiveness; develop goals and objectives; communicate effectively both verbally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 06, 2024
Full Time
Position Information Starting salary up to $344,687/annually, and a comprehensive benefits package, PLUS a $25,000 Signing Bonus^ View our recruitment brochure here. Sonoma County offers an exceptional quality of life with its stunning landscapes, outdoor recreational opportunities, and proximity to San Francisco and Oakland. Known for its vibrant community, excellent schools, and affordable living, it is a perfect place to raise a family. Professionals will find career growth opportunities within a collaborative environment and benefit from generous perks, including a pension program. The County provides a unique chance to impact community health positively while enjoying a balanced and enriching lifestyle. Department of Health Services The County of Sonoma Department of Health Services (DHS) is dedicated to promoting the health and well-being of Sonoma County residents. DHS consists of four divisions: Administration, Behavioral Health, Homelessness, and Public Health, and provides a wide range of services, including public health programs, behavioral health services, and environmental health initiatives. Key functions include disease prevention, health education, emergency preparedness, services to end homelessness, and support for mental health and substance use disorders. The department also ensures the safety of food, water, and the environment. Through these comprehensive services, DHS aims to enhance community health, prevent illness, and improve access to healthcare for all residents. Behavioral Health Division Our mission is to promote recovery and wellness to Sonoma County residents. We provide a comprehensive range of mental health and substance use disorder services across the service spectrum, from prevention, early intervention, and treatment to aftercare and recovery. These services are delivered directly or in partnership with community-based agencies, ensuring a holistic approach to wellness. The Department of Health Services Behavioral Health Division provides the following Services: Crisis Services Mental Health Services Substance Use Disorder Treatment & Recovery Services Peer Run Self-Help Centers The Position The Behavioral Health Medical Director, for one of Sonoma County's largest departments, has a vital leadership role responsible for overseeing and managing a team of psychiatrists providing care to a diverse community. They are a member of management, supervising a team of approximately 20 psychiatrists, both full-time and part-time, within a large division of over 300 employees. The new director will be at the forefront of quality clinical care and will implement expanded services with a new Drug Medi-Cal Organized Delivery System (DMC-ODS), which creates a continuum of care. Key Responsibilities: Strategic Leadership: Shaping the Division's direction and integrating primary care and behavioral health services. Clinical Oversight: Lead clinical services, ensuring high-quality care in the Crisis Stabilization Unit and medication support programs. Regulatory Compliance: Ensure compliance with all relevant laws and oversee the peer review process for proper prescription practices. Team Management: Hire, supervise, and guide psychiatric providers, addressing personnel issues to maintain a high-functioning team. Crisis Management: Support the Crisis Stabilization Unit and provide after-hours consultations for urgent needs. Collaboration and External Relations: Enhance service delivery through partnerships with community organizations and external agencies. Organizational Development: Develop and refine procedures and workflows, and provide training in the use of electronic health records (EHR). Leadership and Advocacy: Advocate for mental health needs and contribute to policy development in alignment with state mandates and organization goals. The Ideal Candidate The ideal candidate for the Behavioral Health Medical Director position will be a licensed psychiatrist with extensive clinical experience in behavioral health, preferably as a provider working with individuals with mental health and substance use disorders across various age groups, including youth, adults, and elders. Exceptional leadership, organizational, and administrative skills are essential to oversee a team of psychiatrists and fit into the broader organizational structure and strategy. The ideal candidate should also possess a strong, diplomatic, team-oriented approach, as they will be joining an established and well-functioning team. The ability to maintain continuity while providing fresh perspectives and leadership will be crucial. Key attributes and qualifications: Clinical Expertise: Extensive experience with serious mental illnesses and co-occurring substance use disorders, trauma-informed care, and addiction medicine. Leadership and Management: Proven ability to manage medical teams, hire and supervise providers, and oversee compliance and peer review processes. Experience fostering a collaborative, trust-based team environment. Regulatory Knowledge: Deep understanding of relevant state mandates and regulatory requirements, including SB Bill 43, Proposition 1, and Care Court. Technical Proficiency: Skilled in using EHR and supporting medical staff in their use. Collaborative and Diplomatic: Strong communication and diplomatic skills, maintaining a positive and inclusive work culture. Ability to handle high-pressure situations and manage crises effectively. Integrity and Accountability: Uphold high ethical standards, transparency, and accountability. Ability to build trust and use strengths-based leadership approach. Completed Coursework/Continuing Education in Addiction Medicine: Upon hire, candidate will be expected to complete five hours of continuing medical education in Addiction Medicine annually. Knowledge, skills, and abilities: Behavioral Health Practices: In-depth knowledge of current practices, the Recovery Model, strength-based treatment, and the integration of primary care and behavioral health systems. Clinical and Operational Management: Expertise in diagnosis, treatment, quality assurance, and regulatory compliance. Strategic Planning and Evaluation: Ability to plan, direct, coordinate, and evaluate services, implement treatment methods, and develop goals and objectives. What We Offer The Department of Health Services is currently offering a $25,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement up to $10,000 Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities. Education: Graduation from an approved medical school and satisfactory completion of a three year psychiatric residency approved by the American Medical Association or the American Osteopathic Association. Experience: Five years of experience in clinical psychiatry, or community behavioral health services, of which three years experience is in a highly responsible administrative, teaching, or supervisory capacity. Public sector experience is desired. Special Requirement: Possession of a valid license as a physician and surgeon issued by the State of California and a valid certificate in psychiatry issued by the American Board of Psychiatry and Neurology or written evidence of successful completion of a psychiatry residency. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: current practices in behavioral health including the Recovery Model, strength-based treatment, consumer/family-oriented services, and integration of primary care and behavioral health systems; principles and practices of general and preventive psychiatry; principles and practices in the diagnosis and treatment of behavioral health and substance use disorders, including evidence-based practices in the behavioral health field; psychiatric medications and their interaction with other prescription drugs; general medicine and its relationship to mental illness and substance use disorders; research methods and practices in the behavioral health field; current practices in the field of quality assurance and quality improvement. Considerable knowledge of: current laws, standards, and regulations that govern the provision of behavioral health services in the public sector, especially in California; the legal environment affecting psychiatric practice; principles and practices of clinical supervision and training; program planning and development principles; and general budgeting, monitoring, and cost accountability. Knowledge of: community behavioral health program goals and limitations; community organizations as related to behavioral health and medical services; modern management principles and practices; organizational dynamics, conflict resolution, and behavior and performance management; and public administration practices related to personnel management. Ability to: plan, direct, coordinate, and evaluate behavioral health services; determine clinical and medical needs of community behavioral health programs; formulate, implement, and evaluate treatment methods and procedures; practice psychiatry in a community behavioral health delivery system; refer to local and regional providers of social, medical, and/or other specialized services; maintain currency in and apply knowledge of treatment modalities, medications, and laws governing psychiatric practice; establish and maintain effective working relationships with the Health Services Division Director, the division's section managers, program managers, and staff, other County managers, community groups, other public agencies, medical professionals, behavioral health consumer and family advocacy groups, and the general public; provide clinical leadership and consultation to division staff and the staff of contracted organizations and partnering agencies; prepare clear and comprehensive reports; determine and evaluate levels of achievement and performance; secure cooperation and teamwork among professional and/or support staff; plan and conduct effective in-service training programs; maintain confidentiality of information; understand program objectives in relation to departmental goals and procedures; collect and analyze data to establish/identify needs and evaluate program effectiveness; develop goals and objectives; communicate effectively both verbally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join us in making a difference in the lives of individuals experiencing homelessness and contribute to our mission of ending homelessness in Sonoma County! Starting salary up to $50.13/hour ($104,627/year) and a competitive total compensation package!* About the Position The Sonoma County Department of Health Services is seeking a dedicated and detail-oriented Community Development Program Specialist to join our Ending Homelessness Team. This role will provide crucial administrative support and play a key role in aligning and integrating the homelessness services system across local providers and county department/agency systems of care. Reporting directly to the Continuum of Care Coordinator, you will contribute to achieving the goals of the Sonoma County Homeless Coalition. This position involves a mix of administrative tasks, community outreach, and public meeting facilitation. Other key duties are: Monitoring and evaluating federal Housing and Urban Development (HUD) Continuum of Care Program-funded projects dedicated to homelessness Researching relevant federal and local regulations, policies, and laws to ensure alignment with best practices Engaging with a variety of community-based organizations Creating materials for Homeless Coalition meetings, taking minutes, developing reports, and creating presentations Responding to individuals experiencing homelessness in the community, providing necessary resources and support Facilitating the Homeless Coalition’s Racial Equity Workgroup to promote inclusivity and equity in services Contributing to the Department of Health Services Equity Circle, supporting ongoing equity initiatives and discussions As the ideal candidate to join the team, you will demonstrate understanding and compassion towards the challenges faced by those experiencing homelessness. In addition, you will possess many of the following: Problem-solving skills to address and resolve issues related to homelessness services Knowledge of Homeless Management Information Systems (HMIS), Coordinated Entry Systems, or similar systems Familiarity with a range of social service programs, especially those dedicated to relieving the impacts of homelessness A dedication to advancing the organizational goals and equity within homelessness services The ability to adapt to a variety of communication styles to suit different audiences, including individuals experiencing homelessness, community partners, and officials Prior experience engaging in community outreach and researching topics related to homelessness and evidence-based practices Passion for working in the homelessness services sector and advancing diversity, equity, inclusion, and belonging (DEI) efforts The ability to communicate clearly and effectively, both verbally and in writing, with individuals from diverse socioeconomic and cultural backgrounds The Department of Health Services DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information about the Homelessness Services Division visit the DHS Homelessness Services website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory This recruitment is being conducted to fill a Community Development Program Specialist position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and Education: Any combination of education and work experience which would provide the opportunity to acquire the knowledge and abilities listed herein. Normally, this would include academic coursework in public administration, business, accounting, real estate, finance, or related fields, and three years of work experience equivalent to performing duties as a Community Development Specialist II. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Bilingual Designation: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: the purpose, process, and concepts of processing documents related to Community Development Programs; federal assistance programs; real estate transactions; loan application procedures; grant program funding; commonly used documents related to specialized program areas; methods and techniques used in researching, proofing, evaluating, and gathering information; organization and presentation of data in reports to the public; computerized equipment and specific systems used within the Commission; English grammar, vocabulary, spelling, punctuation, and composition; public welfare and community resources available to low-income groups; instructional techniques and methods. Ability to: work independently in performing most assignments and in resolving problems; provide training and support to lower level staff; establish and maintain effective working relationships with clients, other employees, supervisors, community organizations, representatives, the general public, and state and federal agencies; analyze and evaluate program effectiveness and make recommendations; analyze situations accurately and adopt an effective course of action; assist in management of multi-faceted programs; independently manage multiple projects of a multi-faceted program; organize, coordinate, analyze, and synthesize the work of varied and changing work groups including staff of municipalities, County departments, local and state agencies, community organizations, lenders, title companies, real estate agents, developers, and others; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; maintain confidentiality of restricted information; function as lead for a program and/or multiple projects of a program; use computerized equipment; make oral and written presentations to diverse groups and organizations; establish, organize, and manage departmental files; prepare clear and concise written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/8/2024 11:59 PM Pacific
Sep 18, 2024
Full Time
Position Information Join us in making a difference in the lives of individuals experiencing homelessness and contribute to our mission of ending homelessness in Sonoma County! Starting salary up to $50.13/hour ($104,627/year) and a competitive total compensation package!* About the Position The Sonoma County Department of Health Services is seeking a dedicated and detail-oriented Community Development Program Specialist to join our Ending Homelessness Team. This role will provide crucial administrative support and play a key role in aligning and integrating the homelessness services system across local providers and county department/agency systems of care. Reporting directly to the Continuum of Care Coordinator, you will contribute to achieving the goals of the Sonoma County Homeless Coalition. This position involves a mix of administrative tasks, community outreach, and public meeting facilitation. Other key duties are: Monitoring and evaluating federal Housing and Urban Development (HUD) Continuum of Care Program-funded projects dedicated to homelessness Researching relevant federal and local regulations, policies, and laws to ensure alignment with best practices Engaging with a variety of community-based organizations Creating materials for Homeless Coalition meetings, taking minutes, developing reports, and creating presentations Responding to individuals experiencing homelessness in the community, providing necessary resources and support Facilitating the Homeless Coalition’s Racial Equity Workgroup to promote inclusivity and equity in services Contributing to the Department of Health Services Equity Circle, supporting ongoing equity initiatives and discussions As the ideal candidate to join the team, you will demonstrate understanding and compassion towards the challenges faced by those experiencing homelessness. In addition, you will possess many of the following: Problem-solving skills to address and resolve issues related to homelessness services Knowledge of Homeless Management Information Systems (HMIS), Coordinated Entry Systems, or similar systems Familiarity with a range of social service programs, especially those dedicated to relieving the impacts of homelessness A dedication to advancing the organizational goals and equity within homelessness services The ability to adapt to a variety of communication styles to suit different audiences, including individuals experiencing homelessness, community partners, and officials Prior experience engaging in community outreach and researching topics related to homelessness and evidence-based practices Passion for working in the homelessness services sector and advancing diversity, equity, inclusion, and belonging (DEI) efforts The ability to communicate clearly and effectively, both verbally and in writing, with individuals from diverse socioeconomic and cultural backgrounds The Department of Health Services DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information about the Homelessness Services Division visit the DHS Homelessness Services website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory This recruitment is being conducted to fill a Community Development Program Specialist position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and Education: Any combination of education and work experience which would provide the opportunity to acquire the knowledge and abilities listed herein. Normally, this would include academic coursework in public administration, business, accounting, real estate, finance, or related fields, and three years of work experience equivalent to performing duties as a Community Development Specialist II. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Bilingual Designation: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: the purpose, process, and concepts of processing documents related to Community Development Programs; federal assistance programs; real estate transactions; loan application procedures; grant program funding; commonly used documents related to specialized program areas; methods and techniques used in researching, proofing, evaluating, and gathering information; organization and presentation of data in reports to the public; computerized equipment and specific systems used within the Commission; English grammar, vocabulary, spelling, punctuation, and composition; public welfare and community resources available to low-income groups; instructional techniques and methods. Ability to: work independently in performing most assignments and in resolving problems; provide training and support to lower level staff; establish and maintain effective working relationships with clients, other employees, supervisors, community organizations, representatives, the general public, and state and federal agencies; analyze and evaluate program effectiveness and make recommendations; analyze situations accurately and adopt an effective course of action; assist in management of multi-faceted programs; independently manage multiple projects of a multi-faceted program; organize, coordinate, analyze, and synthesize the work of varied and changing work groups including staff of municipalities, County departments, local and state agencies, community organizations, lenders, title companies, real estate agents, developers, and others; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; maintain confidentiality of restricted information; function as lead for a program and/or multiple projects of a program; use computerized equipment; make oral and written presentations to diverse groups and organizations; establish, organize, and manage departmental files; prepare clear and concise written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/8/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you a leader in social services looking for an opportunity to implement strategic change? If so, join the County of Sonoma Human Services Department (HSD) as an Employment and Training Social Service Supervisor I! Starting salary up to $ 56.65 /hour ($ 118,235 /year) plus a competitive total compensation package! The Employment and Training Social Service Supervisor I will work within the Housing Assistance Response Team’s (HART) SonomaWORKS Housing Support Program (HSP), the Housing and Disability Advocacy Program (HDAP), and the Supplemental Security Income (SSI) Advocacy Program. They will be responsible for planning, organizing, and supervising the work of a unit of Social Service Workers and/or Social Work Assistants, including meeting with staff in groups and individually to plan and review work activities, discuss departmental policies and procedures, and address specific case problems. Additional responsibilities include: Assigning cases to individual Social Service Workers to produce equitable workloads and match individual skills and abilities with assignments Performing a variety of supervisory tasks, including the evaluation and training of staff, ensuring that materials and facilities are available for the accomplishment of unit work, and communicating the needs of staff to administration Reviewing the work of Social Service Workers to ensure conformance with state regulations and program policy, as well as appropriateness of services and referrals Meeting, conferring, consulting, and collaborating with other HSD supervisors and representatives of external agencies to coordinate the unit's work and effectively meet department goals Working with various community groups and agencies to develop resources, such as food, housing, and transportation Providing staff backup by interviewing clients, procuring and evaluating information, and making appropriate recommendations in difficult cases Performing community outreach and field work as needed The ideal candidate for this position will be an effective leader and an experienced Social Service Worker, have detailed knowledge of social service programs and regulations, and possess many of the following: Experience supervising/leading staff and developing and presenting trainings Detailed knowledge of homeless programs, regulations, and community support, as well as services available to families and those suffering from mental illness, substance abuse, poverty, and other significant barriers An understanding of Trauma Informed Care Practice Framework, cultural competencies, and diversity Knowledge of community resources and safety-net programs, including General Assistance (GA), SonomaWORKS, CalWIN, MEDS, and/or Homeless Management Information System (HMIS) Excellent written and verbal communication skills with the ability to speak in public and conduct presentations The ability to develop and maintain relationships with staff and community partners Experience interpreting and applying policies, procedures, and regulations Strong analytical and research skills, sound judgment, and a commonsense approach The ability to manage difficult or challenging conservations with staff, clients, or members of the community Effective interpersonal skills and the ability to work collaboratively with cross-functional teams and lead cross-sector social change initiatives Microsoft Office skills and a strong understanding of database systems Fluent bilingual (English/Spanish) skills are desired but not required About The Employment and Training Division The Employment and Training Division helps individuals and families with job search, financial assistance, employment and training services, and housing programs. It also assists employers with finding qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. The Division consists of counselors, specialists, eligibility workers, and administrative and clerical support staff. Division programs include: California Work Opportunity and Responsibility to Kids (CalWORKs) Workforce Innovation and Opportunity Act (WIOA) Sonoma County Workforce Investment Board (WIB) General Assistance (GA) Housing Support Program (HSP) Housing and Disability Advocacy Program (HDAP) For additional information about the Employment and Training Division, please visit our website here . About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill an Employment and Training Social Service Supervisor I position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Social Service Supervisor I. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from college, with a degree in social work, sociology, psychology or other behavioral science; and five years of progressively responsible experience in a public welfare agency, two of which were at the level of Social Service Worker III would provide such opportunity. OR Academic course work at a college or university in social work, psychology, sociology, and other behavioral sciences; and six years of progressively responsible experience in a social work agency at least three of which were at the level of Social Service Worker III would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: the principles and theories of sociology and psychology including abnormal psychology, human growth and development, group behavior, and family dynamics; the principles and techniques of interviewing and recording social case work; the principles of individual and group behavior; the provisions of federal, state, and local welfare programs and the laws, rules, and regulations, governing their application. Considerable knowledge of: community organizations and resources; socioeconomic conditions and trends; current problems and methodology in public social service; the principles and techniques of supervision and training. Ability to: assess and evaluate data and develop an effective course of action; apply laws, rules, and regulations to welfare department operation; interpret social service programs to applicants, recipients, and the public; make effective use of resources and services in the community; prepare detailed reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 12, 2024
Full Time
Position Information Are you a leader in social services looking for an opportunity to implement strategic change? If so, join the County of Sonoma Human Services Department (HSD) as an Employment and Training Social Service Supervisor I! Starting salary up to $ 56.65 /hour ($ 118,235 /year) plus a competitive total compensation package! The Employment and Training Social Service Supervisor I will work within the Housing Assistance Response Team’s (HART) SonomaWORKS Housing Support Program (HSP), the Housing and Disability Advocacy Program (HDAP), and the Supplemental Security Income (SSI) Advocacy Program. They will be responsible for planning, organizing, and supervising the work of a unit of Social Service Workers and/or Social Work Assistants, including meeting with staff in groups and individually to plan and review work activities, discuss departmental policies and procedures, and address specific case problems. Additional responsibilities include: Assigning cases to individual Social Service Workers to produce equitable workloads and match individual skills and abilities with assignments Performing a variety of supervisory tasks, including the evaluation and training of staff, ensuring that materials and facilities are available for the accomplishment of unit work, and communicating the needs of staff to administration Reviewing the work of Social Service Workers to ensure conformance with state regulations and program policy, as well as appropriateness of services and referrals Meeting, conferring, consulting, and collaborating with other HSD supervisors and representatives of external agencies to coordinate the unit's work and effectively meet department goals Working with various community groups and agencies to develop resources, such as food, housing, and transportation Providing staff backup by interviewing clients, procuring and evaluating information, and making appropriate recommendations in difficult cases Performing community outreach and field work as needed The ideal candidate for this position will be an effective leader and an experienced Social Service Worker, have detailed knowledge of social service programs and regulations, and possess many of the following: Experience supervising/leading staff and developing and presenting trainings Detailed knowledge of homeless programs, regulations, and community support, as well as services available to families and those suffering from mental illness, substance abuse, poverty, and other significant barriers An understanding of Trauma Informed Care Practice Framework, cultural competencies, and diversity Knowledge of community resources and safety-net programs, including General Assistance (GA), SonomaWORKS, CalWIN, MEDS, and/or Homeless Management Information System (HMIS) Excellent written and verbal communication skills with the ability to speak in public and conduct presentations The ability to develop and maintain relationships with staff and community partners Experience interpreting and applying policies, procedures, and regulations Strong analytical and research skills, sound judgment, and a commonsense approach The ability to manage difficult or challenging conservations with staff, clients, or members of the community Effective interpersonal skills and the ability to work collaboratively with cross-functional teams and lead cross-sector social change initiatives Microsoft Office skills and a strong understanding of database systems Fluent bilingual (English/Spanish) skills are desired but not required About The Employment and Training Division The Employment and Training Division helps individuals and families with job search, financial assistance, employment and training services, and housing programs. It also assists employers with finding qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. The Division consists of counselors, specialists, eligibility workers, and administrative and clerical support staff. Division programs include: California Work Opportunity and Responsibility to Kids (CalWORKs) Workforce Innovation and Opportunity Act (WIOA) Sonoma County Workforce Investment Board (WIB) General Assistance (GA) Housing Support Program (HSP) Housing and Disability Advocacy Program (HDAP) For additional information about the Employment and Training Division, please visit our website here . About the Human Services Department (HSD) As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging. HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill an Employment and Training Social Service Supervisor I position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Social Service Supervisor I. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from college, with a degree in social work, sociology, psychology or other behavioral science; and five years of progressively responsible experience in a public welfare agency, two of which were at the level of Social Service Worker III would provide such opportunity. OR Academic course work at a college or university in social work, psychology, sociology, and other behavioral sciences; and six years of progressively responsible experience in a social work agency at least three of which were at the level of Social Service Worker III would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: the principles and theories of sociology and psychology including abnormal psychology, human growth and development, group behavior, and family dynamics; the principles and techniques of interviewing and recording social case work; the principles of individual and group behavior; the provisions of federal, state, and local welfare programs and the laws, rules, and regulations, governing their application. Considerable knowledge of: community organizations and resources; socioeconomic conditions and trends; current problems and methodology in public social service; the principles and techniques of supervision and training. Ability to: assess and evaluate data and develop an effective course of action; apply laws, rules, and regulations to welfare department operation; interpret social service programs to applicants, recipients, and the public; make effective use of resources and services in the community; prepare detailed reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your grants administration experience to the County of Sonoma and become a Grants Analyst in the Department of Emergency Management. Starting salary up to $53.95/hour ($112,600/year) and a competitive total compensation package!* As a Grants Analyst in the Department of Emergency Management (DEM) , you will be directly responsible for the full cycle of grant management and administration for federal, state, and regional grants including making related fiscal and programmatic decisions. This position writes grant proposals, modifications, and progress reports, MOUs, allocation agreements, professional service agreements, RFQ/RFP, and formal bids. Additionally, the Grants Analyst regularly collaborates and maintains communication with state agencies, internal and operational area stakeholders, grant project partners, and community-based organizations. Responsibilities include: Tracking grant progress, budget, and spending, including comprehensive notes on all grant activities Formal and informal procurement Submitting requisitions for purchase orders, vouchers, and journal vouchers Verifying debarment status of suppliers Submitting cash requests for reimbursement of expenses The ideal candidate brings grant technical writing skills, will be self-motivated, well-organized, and possess many of the following: State and federal grant administration and implementation experience An understanding of and experience with governmental procurement processing Strong project and time management skills Experience with government accounting and/or budgeting Advanced Microsoft Office Suite and Adobe Professional skills A collaborative work style, with the ability to perform in a cross-functional team The flexibility to handle changing priorities, working under tight deadlines, while producing quality results with attention to detail Knowledge of Federal 2 CFR 200 Uniform Guidance rules and regulations An optimistic outlook and sense of humor Please note: This position may fill a rotating Emergency Operations Center (EOC) section position during EOC activation/declared emergencies. This can include evenings and overnight shifts and weekends. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Grants Analyst position in the Department of Emergency Management. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title is Department Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time professional level staff experience related to general administration, accounting, budgetary analysis, or human resources work including research, analysis, and preparation of written reports and recommendations would provide such an opportunity. Education: Any combination of course work and training which would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such an opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: principles and practices of business and public administration as pertinent to area of assignment; principles, practices and political implications of decisions regarding budgeting, fiscal management, human resources and contract management; principles and methods of work planning, staffing analysis and project management; techniques and practices of research methodology, data collection, and analysis; report writing; application and use of basic statistics; the use of electronic information equipment and specific systems as used within the department. Knowledge of: operations and functions of county government and the structure and function of the assigned department; modern supervisory management and human resources practice; modern office methods and procedures. Ability to: plan, organize, and conduct research, analysis and statistical studies related to the various aspects of administration, budget and general management matters; collect, compile and analyze qualitative and quantitative data; review and implement changes in work methods, systems and procedures; understand, interpret and explain laws, regulations and policies governing program operations; prepare budgets, grant applications, service contracts and complex narrative and statistical reports; communicate effectively orally and in writing, and present conclusions and recommendations before advisory and policy bodies; establish and maintain effective working relationships with management, employees, clients, and the public in carrying out sound management policies; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; persuade, examine, and project consequences of decisions and/or recommendations; analyze administrative problems and budget requests; use of electronic information equipment and specific systems as used within the department; effectively supervise the work of technical and office support staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/24/2024 11:59 PM Pacific
Sep 11, 2024
Full Time
Position Information Bring your grants administration experience to the County of Sonoma and become a Grants Analyst in the Department of Emergency Management. Starting salary up to $53.95/hour ($112,600/year) and a competitive total compensation package!* As a Grants Analyst in the Department of Emergency Management (DEM) , you will be directly responsible for the full cycle of grant management and administration for federal, state, and regional grants including making related fiscal and programmatic decisions. This position writes grant proposals, modifications, and progress reports, MOUs, allocation agreements, professional service agreements, RFQ/RFP, and formal bids. Additionally, the Grants Analyst regularly collaborates and maintains communication with state agencies, internal and operational area stakeholders, grant project partners, and community-based organizations. Responsibilities include: Tracking grant progress, budget, and spending, including comprehensive notes on all grant activities Formal and informal procurement Submitting requisitions for purchase orders, vouchers, and journal vouchers Verifying debarment status of suppliers Submitting cash requests for reimbursement of expenses The ideal candidate brings grant technical writing skills, will be self-motivated, well-organized, and possess many of the following: State and federal grant administration and implementation experience An understanding of and experience with governmental procurement processing Strong project and time management skills Experience with government accounting and/or budgeting Advanced Microsoft Office Suite and Adobe Professional skills A collaborative work style, with the ability to perform in a cross-functional team The flexibility to handle changing priorities, working under tight deadlines, while producing quality results with attention to detail Knowledge of Federal 2 CFR 200 Uniform Guidance rules and regulations An optimistic outlook and sense of humor Please note: This position may fill a rotating Emergency Operations Center (EOC) section position during EOC activation/declared emergencies. This can include evenings and overnight shifts and weekends. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Grants Analyst position in the Department of Emergency Management. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title is Department Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time professional level staff experience related to general administration, accounting, budgetary analysis, or human resources work including research, analysis, and preparation of written reports and recommendations would provide such an opportunity. Education: Any combination of course work and training which would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such an opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: principles and practices of business and public administration as pertinent to area of assignment; principles, practices and political implications of decisions regarding budgeting, fiscal management, human resources and contract management; principles and methods of work planning, staffing analysis and project management; techniques and practices of research methodology, data collection, and analysis; report writing; application and use of basic statistics; the use of electronic information equipment and specific systems as used within the department. Knowledge of: operations and functions of county government and the structure and function of the assigned department; modern supervisory management and human resources practice; modern office methods and procedures. Ability to: plan, organize, and conduct research, analysis and statistical studies related to the various aspects of administration, budget and general management matters; collect, compile and analyze qualitative and quantitative data; review and implement changes in work methods, systems and procedures; understand, interpret and explain laws, regulations and policies governing program operations; prepare budgets, grant applications, service contracts and complex narrative and statistical reports; communicate effectively orally and in writing, and present conclusions and recommendations before advisory and policy bodies; establish and maintain effective working relationships with management, employees, clients, and the public in carrying out sound management policies; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; persuade, examine, and project consequences of decisions and/or recommendations; analyze administrative problems and budget requests; use of electronic information equipment and specific systems as used within the department; effectively supervise the work of technical and office support staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/24/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your emergency management experience to the County of Sonoma's Department of Emergency Management and become the Bilingual (English/Spanish) Community Preparedness Coordinator. Starting salary up to $53.95/hour ($112,600/year) , a competitive total compensation package*, a nd an additional $1.50 per hour for fluent bilingual (English/Spanish) skills! The Community Preparedness Coordinator is responsible for the Sonoma County Department of Emergency Management Community Emergency Response Team (CERT) Program and ensures related program compliance with applicable grant, state, and federal requirements. This position works closely with the community and stakeholders to achieve program goals. During emergency activations, the Community Preparedness Coordinator manages the CERT Team and CERT-related activities. Additional responsibilities include: Creating and executing emergency preparedness exercises Conducting post-incident analysis to assess effectiveness of the CERT Team and prepare written After Action Reports Providing public outreach and participating in public speaking engagements in English and Spanish Developing new programs to engage community in emergency preparedness Participating in advisory committees and/or other related working groups Collaborating with the Program Manager to develop preparedness program goals and objectives What You Bring The ideal candidate will bring their experience and passion for and experience in emergency management and community preparedness. They will be a great communicator who is comfortable with public speaking and presenting to a variety of groups. Additionally, the ideal candidate will possess many of the following: Significant emergency management program experience that includes community education Demonstrated proficiency with public speaking, media interviews, and/or giving presentations Emergency management and leadership coursework Experience working effectively and collaboratively with stakeholders/community partner agencies to develop, coordinate, and/or maintain preparedness education programs Some experience in curriculum development for adult education CERT certifications including basic, Train the Trainer, and Program Manager plus FEMA IS-315.A CERT and Incident Command System training are highly desired, but not required Competency with computer programs including Microsoft Office Suite and Teams Excellent critical thinking and problem-solving skills Patience and a sense of humor! Please Note: This position requires weekend and evening shifts as needed by community, CERT training, and other events. On a rotating basis for departmental operations and during emergency activations, this position will serve as a Duty Officer for the department and in the EOC, which may require response activities outside of regular working hours (days, nights, weekends, and holidays) and conditions (scenes of emergencies, incident base camps, and other jurisdictions' EOCs). THIS POSITION MAY REQUIRE WORKING LONGER THAN 8 HOURS PER DAY AND LONGER THAN A 5-DAY WORK WEEK DURING EMERGENCIES. Department of Emergency Management The Department of Emergency Management is committed to improving the preparedness and resilience of the community. The Department's purpose is to increase the County's capabilities to mitigate against, prepare for, respond to, and recover from county-wide emergencies and disasters. In support of this mission, the Department of Emergency Management is responsible for developing and supporting emergency operation plans for the County, cities, and districts; developing and conducting training and educational outreach programs related to emergency preparedness to the community; and serving as the primary coordination point between County emergency management and Federal, State, and neighboring agencies. The Emergency Management Department also oversees the County's Emergency Operations Center. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $1,250 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education This recruitment is being conducted to fill a Bilingual Community Preparedness Coordinator as a fluent bilingual (English/Spanish) position in the Department of Emergency Management. Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The employment list established from this recruitment may also fill other full-time, part-time, and extra-help bilingual English/Spanish positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Deputy Emergency Services Coordinator. APPLICATION SUBMISSIONS REQUIRE THE MANDATORY SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of training and experience that would provide an opportunity to acquire the knowledge and abilities listed. Typically, two years of administrative, operational or management experience in a large organization including planning and development of administrative or operational procedures/policies, program analysis in areas of emergency services, or closely related field. Education: Academic course work and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic course work and training in public administration, business administration, fire or police science would provide such opportunity. Desirable Qualification: Completion of the following courses: Standardized Emergency Management System position training, Exercise Design Course, Emergency Public Information Officer Workshop, and Federal Emergency Management Agency Professional Development Training Series. Experience or training gained as a member of a public safety agency such as fire services, law enforcement, emergency medical services, 911 dispatch, or military service. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Probationary Period: Individuals hired into this job class will serve one year probationary period. Knowledge, Skills, and Abilities Knowledge of: Federal and state disaster preparedness, response, recovery, and mitigation programs; federal, state, and local regulations, practices and standards relating to emergency management; contemporary principles, practices, and theory of management techniques; and organization, functions, and activities of county government. Ability to: Identify potential hazards and recommend necessary preparedness and response actions to protect public safety and property; maintain effective working relationships; work effectively without close supervision and manage multiple projects concurrently; exercise judgement and initiative during stressful emergency situations and adopt effective courses of action; react quickly, efficiently, and calmly in an emergency situation; demonstrate tact and professional demeanor; communicate effectively orally and in writing at a level commensurate with successful job performance; maintain records and prepare reports and briefings; interpret a variety of codes, ordinances, and regulations pertaining to emergency management; use a wide variety of computer software applications and systems. Demonstrated ability to be flexible and willingness to work effectively under adverse physical and/or mental conditions as needed during emergency response to include: inclement weather, environments subject to sudden changes and/or extremes, noise, close/confined quarters, response equipment and stressful situations; travel for extensive periods at any time emergencies arise, including weekends and holidays; and work odd hours and long shifts. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sep 04, 2024
Full Time
Position Information Bring your emergency management experience to the County of Sonoma's Department of Emergency Management and become the Bilingual (English/Spanish) Community Preparedness Coordinator. Starting salary up to $53.95/hour ($112,600/year) , a competitive total compensation package*, a nd an additional $1.50 per hour for fluent bilingual (English/Spanish) skills! The Community Preparedness Coordinator is responsible for the Sonoma County Department of Emergency Management Community Emergency Response Team (CERT) Program and ensures related program compliance with applicable grant, state, and federal requirements. This position works closely with the community and stakeholders to achieve program goals. During emergency activations, the Community Preparedness Coordinator manages the CERT Team and CERT-related activities. Additional responsibilities include: Creating and executing emergency preparedness exercises Conducting post-incident analysis to assess effectiveness of the CERT Team and prepare written After Action Reports Providing public outreach and participating in public speaking engagements in English and Spanish Developing new programs to engage community in emergency preparedness Participating in advisory committees and/or other related working groups Collaborating with the Program Manager to develop preparedness program goals and objectives What You Bring The ideal candidate will bring their experience and passion for and experience in emergency management and community preparedness. They will be a great communicator who is comfortable with public speaking and presenting to a variety of groups. Additionally, the ideal candidate will possess many of the following: Significant emergency management program experience that includes community education Demonstrated proficiency with public speaking, media interviews, and/or giving presentations Emergency management and leadership coursework Experience working effectively and collaboratively with stakeholders/community partner agencies to develop, coordinate, and/or maintain preparedness education programs Some experience in curriculum development for adult education CERT certifications including basic, Train the Trainer, and Program Manager plus FEMA IS-315.A CERT and Incident Command System training are highly desired, but not required Competency with computer programs including Microsoft Office Suite and Teams Excellent critical thinking and problem-solving skills Patience and a sense of humor! Please Note: This position requires weekend and evening shifts as needed by community, CERT training, and other events. On a rotating basis for departmental operations and during emergency activations, this position will serve as a Duty Officer for the department and in the EOC, which may require response activities outside of regular working hours (days, nights, weekends, and holidays) and conditions (scenes of emergencies, incident base camps, and other jurisdictions' EOCs). THIS POSITION MAY REQUIRE WORKING LONGER THAN 8 HOURS PER DAY AND LONGER THAN A 5-DAY WORK WEEK DURING EMERGENCIES. Department of Emergency Management The Department of Emergency Management is committed to improving the preparedness and resilience of the community. The Department's purpose is to increase the County's capabilities to mitigate against, prepare for, respond to, and recover from county-wide emergencies and disasters. In support of this mission, the Department of Emergency Management is responsible for developing and supporting emergency operation plans for the County, cities, and districts; developing and conducting training and educational outreach programs related to emergency preparedness to the community; and serving as the primary coordination point between County emergency management and Federal, State, and neighboring agencies. The Emergency Management Department also oversees the County's Emergency Operations Center. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $1,250 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education This recruitment is being conducted to fill a Bilingual Community Preparedness Coordinator as a fluent bilingual (English/Spanish) position in the Department of Emergency Management. Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The employment list established from this recruitment may also fill other full-time, part-time, and extra-help bilingual English/Spanish positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Deputy Emergency Services Coordinator. APPLICATION SUBMISSIONS REQUIRE THE MANDATORY SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of training and experience that would provide an opportunity to acquire the knowledge and abilities listed. Typically, two years of administrative, operational or management experience in a large organization including planning and development of administrative or operational procedures/policies, program analysis in areas of emergency services, or closely related field. Education: Academic course work and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic course work and training in public administration, business administration, fire or police science would provide such opportunity. Desirable Qualification: Completion of the following courses: Standardized Emergency Management System position training, Exercise Design Course, Emergency Public Information Officer Workshop, and Federal Emergency Management Agency Professional Development Training Series. Experience or training gained as a member of a public safety agency such as fire services, law enforcement, emergency medical services, 911 dispatch, or military service. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Probationary Period: Individuals hired into this job class will serve one year probationary period. Knowledge, Skills, and Abilities Knowledge of: Federal and state disaster preparedness, response, recovery, and mitigation programs; federal, state, and local regulations, practices and standards relating to emergency management; contemporary principles, practices, and theory of management techniques; and organization, functions, and activities of county government. Ability to: Identify potential hazards and recommend necessary preparedness and response actions to protect public safety and property; maintain effective working relationships; work effectively without close supervision and manage multiple projects concurrently; exercise judgement and initiative during stressful emergency situations and adopt effective courses of action; react quickly, efficiently, and calmly in an emergency situation; demonstrate tact and professional demeanor; communicate effectively orally and in writing at a level commensurate with successful job performance; maintain records and prepare reports and briefings; interpret a variety of codes, ordinances, and regulations pertaining to emergency management; use a wide variety of computer software applications and systems. Demonstrated ability to be flexible and willingness to work effectively under adverse physical and/or mental conditions as needed during emergency response to include: inclement weather, environments subject to sudden changes and/or extremes, noise, close/confined quarters, response equipment and stressful situations; travel for extensive periods at any time emergencies arise, including weekends and holidays; and work odd hours and long shifts. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the County of Sonoma's Office of Equity as an Office of Equity Department Analyst. Starting salary up to $53.95/hour ($112,600/year), plus competitive total compensation package!* The mission of the Office of Equity (OOE) is to work in authentic and collaborative partnerships within County government; with Black, Indigenous, and communities of color; and with community members who are disproportionately impacted by systemic inequities to: Recognize and disrupt systemic harm, Redesign structures and direct resources towards healing, liberation, and belonging, Build transparency and accountability in County institutions, policies, and culture. Working closely with the Director of the OOE, the Department Analyst will be responsible for the OOE's administrative operations by preparing and processing the budget, managing department human resources responsibilities, and supervising administrative support staff. Additionally, this position will m anage and monitor department contracting and procurement, coordinate and track Board agenda items and follow Clerk of the Board operational requirements, and develop department policies and procedures. Other responsibilities include: Monitoring and maintaining the department budget including oversight and approval of fiscal processing Overseeing OOE's department safety coordination and performance and disability management Coordinating recruitments and facilitating hiring, onboarding, and offboarding activities Overseeing the department’s payroll processes Consulting with appropriate departments to ensure compliance with County policies and ensuring overall compliance with laws and regulations Developing and coordinating the department's Staff Development program We encourage people of all backgrounds to apply, including Black, Indigenous, and people of color, and, within these identities, immigrants, refugees, women, LGBTQ+ community members, veterans, and people with different ranges of abilities, perspectives, and lived experiences. The ideal candidate will enjoy a collaborative, team environment and bring a commitment to social justice and an understanding of race equity, especially as it pertains to community well-being and needs. In addition, they will bring many of the following skills, abilities, and/or experience: Experience with local government budgeting and fiscal practices Knowledge of human resources practices Experience with government procurement and contracting Experience using County of Sonoma or government computer applications such as, or similar to, Legistar, HRIS, and EFS Excellent communication skills to effectively interact with various audiences Intermediate to advanced skills using the Microsoft Suite (particularly Excel), and an ability to quickly learn new computer systems Excellent organizational skills and the ability to create mechanisms for effective project management A commitment to innovation and process improvement, with a demonstrated approach to problem-solving, research, and resourcefulness A developed understanding of the historical and actual burden faced by communities of color in Sonoma County, including lived experience, and the government’s responsibility to mitigate these harms Bring a sense of purpose, heart, dignity, healing, and authenticity to work with County staff and the public Ability to build positive relationships amongst all levels of staff, collaborate with other administrative staff, and support multiple managers and staff members What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working in service of local communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education The OOE is currently recruiting to fill an Office of Equity Department Analyst. This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Department Analyst. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time professional level staff experience related to general administration, accounting, budgetary analysis, or human resources work including research, analysis, and preparation of written reports and recommendations would provide such an opportunity. Education: Any combination of course work and training which would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such an opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: principles and practices of business and public administration as pertinent to area of assignment; principles, practices and political implications of decisions regarding budgeting, fiscal management, human resources and contract management; principles and methods of work planning, staffing analysis and project management; techniques and practices of research methodology, data collection, and analysis; report writing; application and use of basic statistics; the use of electronic information equipment and specific systems as used within the department. Knowledge of: operations and functions of county government and the structure and function of the assigned department; modern supervisory management and human resources practice; modern office methods and procedures. Ability to: plan, organize, and conduct research, analysis and statistical studies related to the various aspects of administration, budget and general management matters; collect, compile and analyze qualitative and quantitative data; review and implement changes in work methods, systems and procedures; understand, interpret and explain laws, regulations and policies governing program operations; prepare budgets, grant applications, service contracts and complex narrative and statistical reports; communicate effectively orally and in writing, and present conclusions and recommendations before advisory and policy bodies; establish and maintain effective working relationships with management, employees, clients, and the public in carrying out sound management policies; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; persuade, examine, and project consequences of decisions and/or recommendations; analyze administrative problems and budget requests; use of electronic information equipment and specific systems as used within the department; effectively supervise the work of technical and office support staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/19/2024 11:59 PM Pacific
Aug 30, 2024
Full Time
Position Information Join the County of Sonoma's Office of Equity as an Office of Equity Department Analyst. Starting salary up to $53.95/hour ($112,600/year), plus competitive total compensation package!* The mission of the Office of Equity (OOE) is to work in authentic and collaborative partnerships within County government; with Black, Indigenous, and communities of color; and with community members who are disproportionately impacted by systemic inequities to: Recognize and disrupt systemic harm, Redesign structures and direct resources towards healing, liberation, and belonging, Build transparency and accountability in County institutions, policies, and culture. Working closely with the Director of the OOE, the Department Analyst will be responsible for the OOE's administrative operations by preparing and processing the budget, managing department human resources responsibilities, and supervising administrative support staff. Additionally, this position will m anage and monitor department contracting and procurement, coordinate and track Board agenda items and follow Clerk of the Board operational requirements, and develop department policies and procedures. Other responsibilities include: Monitoring and maintaining the department budget including oversight and approval of fiscal processing Overseeing OOE's department safety coordination and performance and disability management Coordinating recruitments and facilitating hiring, onboarding, and offboarding activities Overseeing the department’s payroll processes Consulting with appropriate departments to ensure compliance with County policies and ensuring overall compliance with laws and regulations Developing and coordinating the department's Staff Development program We encourage people of all backgrounds to apply, including Black, Indigenous, and people of color, and, within these identities, immigrants, refugees, women, LGBTQ+ community members, veterans, and people with different ranges of abilities, perspectives, and lived experiences. The ideal candidate will enjoy a collaborative, team environment and bring a commitment to social justice and an understanding of race equity, especially as it pertains to community well-being and needs. In addition, they will bring many of the following skills, abilities, and/or experience: Experience with local government budgeting and fiscal practices Knowledge of human resources practices Experience with government procurement and contracting Experience using County of Sonoma or government computer applications such as, or similar to, Legistar, HRIS, and EFS Excellent communication skills to effectively interact with various audiences Intermediate to advanced skills using the Microsoft Suite (particularly Excel), and an ability to quickly learn new computer systems Excellent organizational skills and the ability to create mechanisms for effective project management A commitment to innovation and process improvement, with a demonstrated approach to problem-solving, research, and resourcefulness A developed understanding of the historical and actual burden faced by communities of color in Sonoma County, including lived experience, and the government’s responsibility to mitigate these harms Bring a sense of purpose, heart, dignity, healing, and authenticity to work with County staff and the public Ability to build positive relationships amongst all levels of staff, collaborate with other administrative staff, and support multiple managers and staff members What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working in service of local communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education The OOE is currently recruiting to fill an Office of Equity Department Analyst. This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Department Analyst. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Work experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of full-time professional level staff experience related to general administration, accounting, budgetary analysis, or human resources work including research, analysis, and preparation of written reports and recommendations would provide such an opportunity. Education: Any combination of course work and training which would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such an opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: principles and practices of business and public administration as pertinent to area of assignment; principles, practices and political implications of decisions regarding budgeting, fiscal management, human resources and contract management; principles and methods of work planning, staffing analysis and project management; techniques and practices of research methodology, data collection, and analysis; report writing; application and use of basic statistics; the use of electronic information equipment and specific systems as used within the department. Knowledge of: operations and functions of county government and the structure and function of the assigned department; modern supervisory management and human resources practice; modern office methods and procedures. Ability to: plan, organize, and conduct research, analysis and statistical studies related to the various aspects of administration, budget and general management matters; collect, compile and analyze qualitative and quantitative data; review and implement changes in work methods, systems and procedures; understand, interpret and explain laws, regulations and policies governing program operations; prepare budgets, grant applications, service contracts and complex narrative and statistical reports; communicate effectively orally and in writing, and present conclusions and recommendations before advisory and policy bodies; establish and maintain effective working relationships with management, employees, clients, and the public in carrying out sound management policies; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; persuade, examine, and project consequences of decisions and/or recommendations; analyze administrative problems and budget requests; use of electronic information equipment and specific systems as used within the department; effectively supervise the work of technical and office support staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: AK HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/19/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Advance your legal career and bring your passion for public service to the Public Defender's Office! Starting salary negotiable up to $95.37/hour! This extra-help (temporary) Deputy Public Defender position can be filled at the I, II, III, or IV level, depending on the candidate's qualifications. As attorneys gain experience and meet or exceed performance standards, they are eligible for promotion to subsequent levels in the series, up to level IV. If you are interested in being considered at the various levels of this opportunity, you must apply to the separate, concurrent recruitments being conducted for those levels. Deputy Public Defender III is the advanced working level in the Public Defender class series, and as such is expected to defend the full range of misdemeanor cases, less serious or complex felony cases, or specialized legal assignments. The Deputy Public Defender III works under direction and is expected to use independent judgment in carrying out assignments. If you are an experienced attorney with four or more years of criminal law experience, please also check out our IV-level recruitment. T he Public Defender's Office The Public Defender and his Office have the mandated responsibility of defending any person who is not financially able to employ counsel and who is charged with the commission of any contempt or offense triable in the superior or municipal courts. Additionally, the Public Defender represents qualified individuals in probate and welfare proceedings, and may represent any person who is not financially able to employ counsel in proceedings relating to the nature or conditions of detention prior to adjudication. When you join the Office as an extra-help Deputy Public Defender III, you will perform legal work involving the investigation, preparation, and presentation of criminal and civil cases before the courts. Using your independent judgment and initiative, you will work directly with clients and: Interpret and apply laws, court decisions, and other legal authorities for use in the preparation of cases, opinions, and briefs Prepare pleadings and other legal documents in connection with trials, hearings, and other legal proceedings Conduct general legal research Interview and advise witnesses regarding criminal complaints As the ideal candidate, you will have a substantial interest in criminal defense work and possess: At least two years of legal experience practicing criminal law as a licensed attorney Experience handling writs and appeals Experience with conservatorship law, in additional to criminal law Impeccable research and writing abilities Knowledge of post-conviction relief Demonstrable excellence in public speaking Experience in and/or with a Public Defender's office Completion of any California Public Defender’s Association training seminars The County of Sonoma Sonoma County offers a rare and compelling array of scenic, recreational, and geographic characteristics - including over 200 award-winning wineries, inspiring coastline and beaches, the Russian River, and majestic redwoods. The County encompasses over one million acres of land and water; rich with agriculture, parks, campsites, lakes, and open space. Sonoma County is also home to a wide variety of restaurants, art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities. Sonoma County is an increasingly diverse region and is home to approximately 500,000 residents. The Latino population has grown by almost 230% within the last 25 years and is approximately 27% of the population. Please visit www.sonomacounty.ca.gov and www.sonomacountyconnections.org for additional information about Sonoma County - the place to live, work, and build your career legacy. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Temporary, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Temporary, extra-help employees are limited in their employment to a maximum of one calendar year. These employees must be off of work for three months before they can be re-employed on an extra help basis. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill an extra-help (temporary) Deputy Public Defender position in the Public Defender's Office at either the I, II, III, or IV level. The employment list established from this Deputy Public Defender III recruitment may also be used to fill future extra-help positions as they occur during the active status of this list. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Professional License: Current active membership in the State Bar of California. Experience: Any combination of training and experience, which would provide the opportunity to acquire the knowledge and abilities listed. Normally, two years of legal experience practicing criminal law as a licensed attorney, including one year of experience comparable to the level of Deputy Public Defender II; or equivalent experience with another defense agency would provide such opportunity. License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: the duties, powers, limitations, and authorities of the Office of the Public Defender; the principles of criminal law, principles of trial procedure and rules of evidence; legal research methods and judicial procedures; statutory and constitutional laws of the State of California. Ability to: research, analyze and apply legal principles, facts, evidence and precedents to legal problems; consistently prepare and present statements of law, fact and argument clearly, logically and persuasively in written and oral form in legal matters; establish and maintain effective working relations with other staff members, departmental representatives, county officials, the courts, law enforcement agency officials, and the general public; understand and accept differences in human behavior, and cultural and ethnic backgrounds. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: SCDPAA* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 17, 2024
Variable Shift
Position Information Advance your legal career and bring your passion for public service to the Public Defender's Office! Starting salary negotiable up to $95.37/hour! This extra-help (temporary) Deputy Public Defender position can be filled at the I, II, III, or IV level, depending on the candidate's qualifications. As attorneys gain experience and meet or exceed performance standards, they are eligible for promotion to subsequent levels in the series, up to level IV. If you are interested in being considered at the various levels of this opportunity, you must apply to the separate, concurrent recruitments being conducted for those levels. Deputy Public Defender III is the advanced working level in the Public Defender class series, and as such is expected to defend the full range of misdemeanor cases, less serious or complex felony cases, or specialized legal assignments. The Deputy Public Defender III works under direction and is expected to use independent judgment in carrying out assignments. If you are an experienced attorney with four or more years of criminal law experience, please also check out our IV-level recruitment. T he Public Defender's Office The Public Defender and his Office have the mandated responsibility of defending any person who is not financially able to employ counsel and who is charged with the commission of any contempt or offense triable in the superior or municipal courts. Additionally, the Public Defender represents qualified individuals in probate and welfare proceedings, and may represent any person who is not financially able to employ counsel in proceedings relating to the nature or conditions of detention prior to adjudication. When you join the Office as an extra-help Deputy Public Defender III, you will perform legal work involving the investigation, preparation, and presentation of criminal and civil cases before the courts. Using your independent judgment and initiative, you will work directly with clients and: Interpret and apply laws, court decisions, and other legal authorities for use in the preparation of cases, opinions, and briefs Prepare pleadings and other legal documents in connection with trials, hearings, and other legal proceedings Conduct general legal research Interview and advise witnesses regarding criminal complaints As the ideal candidate, you will have a substantial interest in criminal defense work and possess: At least two years of legal experience practicing criminal law as a licensed attorney Experience handling writs and appeals Experience with conservatorship law, in additional to criminal law Impeccable research and writing abilities Knowledge of post-conviction relief Demonstrable excellence in public speaking Experience in and/or with a Public Defender's office Completion of any California Public Defender’s Association training seminars The County of Sonoma Sonoma County offers a rare and compelling array of scenic, recreational, and geographic characteristics - including over 200 award-winning wineries, inspiring coastline and beaches, the Russian River, and majestic redwoods. The County encompasses over one million acres of land and water; rich with agriculture, parks, campsites, lakes, and open space. Sonoma County is also home to a wide variety of restaurants, art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities. Sonoma County is an increasingly diverse region and is home to approximately 500,000 residents. The Latino population has grown by almost 230% within the last 25 years and is approximately 27% of the population. Please visit www.sonomacounty.ca.gov and www.sonomacountyconnections.org for additional information about Sonoma County - the place to live, work, and build your career legacy. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Temporary, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Temporary, extra-help employees are limited in their employment to a maximum of one calendar year. These employees must be off of work for three months before they can be re-employed on an extra help basis. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill an extra-help (temporary) Deputy Public Defender position in the Public Defender's Office at either the I, II, III, or IV level. The employment list established from this Deputy Public Defender III recruitment may also be used to fill future extra-help positions as they occur during the active status of this list. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Professional License: Current active membership in the State Bar of California. Experience: Any combination of training and experience, which would provide the opportunity to acquire the knowledge and abilities listed. Normally, two years of legal experience practicing criminal law as a licensed attorney, including one year of experience comparable to the level of Deputy Public Defender II; or equivalent experience with another defense agency would provide such opportunity. License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: the duties, powers, limitations, and authorities of the Office of the Public Defender; the principles of criminal law, principles of trial procedure and rules of evidence; legal research methods and judicial procedures; statutory and constitutional laws of the State of California. Ability to: research, analyze and apply legal principles, facts, evidence and precedents to legal problems; consistently prepare and present statements of law, fact and argument clearly, logically and persuasively in written and oral form in legal matters; establish and maintain effective working relations with other staff members, departmental representatives, county officials, the courts, law enforcement agency officials, and the general public; understand and accept differences in human behavior, and cultural and ethnic backgrounds. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: SCDPAA* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Advance your legal career and bring your passion for public service to the Public Defender's Office. Starting salary negotiable up to $106.82/hour! This extra-help (temporary) Deputy Public Defender position can be filled at the I, II, III, or IV level, depending on the candidate's qualifications. As attorneys gain experience and meet or exceed performance standards, they are eligible for promotion to subsequent levels in the series, up to level IV. If you are interested in being considered at the various levels of this opportunity, you must apply to the separate, concurrent recruitments being conducted for those levels. Deputy Public Defender IV is the highest working level in the Public Defender class series, and as such is expected to defend the full range of misdemeanor cases, felony cases, or specialized legal assignments. The Deputy Public Defender IV works under minimal direction and is expected to use independent judgment in carrying out assignments. T he Public Defender's Office The Public Defender and his Office have the mandated responsibility of defending any person who is not financially able to employ counsel and who is charged with the commission of any contempt or offense triable in the superior or municipal courts. Additionally, the Public Defender represents qualified individuals in probate and welfare proceedings, and may represent any person who is not financially able to employ counsel in proceedings relating to the nature or conditions of detention prior to adjudication. When you join the Office as an extra-help Deputy Public Defender IV, you will perform legal work involving the investigation, preparation, and presentation of criminal and civil cases before the courts. Using your independent judgment and initiative, you will work directly with clients and: Investigate, research, prepare, and defend criminal and/or civil cases Interpret and apply laws, court decisions, and other legal authorities for use in the preparation of cases, opinions, and briefs Prepare pleadings and other legal documents in connection with trials, hearings, and other legal proceedings Conduct general legal research Interview and advise witnesses regarding criminal complaints As the ideal candidate, you will have a substantial interest in criminal defense work and possess: Four or more years of legal experience practicing criminal law as a licensed attorney, including two years of experience comparable to the level of Deputy Public Defender III or any combination of comparable training and experience Experience with conservatorship law, in additional to criminal law Experience handling writs and appeals Impeccable research and writing abilities Experience with post-conviction relief Demonstrable excellence in public speaking Experience in and/or with a Public Defender's Office Completion of any California Public Defender’s Association training seminars The County of Sonoma Sonoma County offers a rare and compelling array of scenic, recreational, and geographic characteristics - including over 200 award-winning wineries, inspiring coastline and beaches, the Russian River, and majestic redwoods. The County encompasses over one million acres of land and water; rich with agriculture, parks, campsites, lakes, and open space. Sonoma County is also home to a wide variety of restaurants, art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities. Sonoma County is an increasingly diverse region and is home to approximately 500,000 residents. The Latino population has grown by almost 230% within the last 25 years and is approximately 27% of the population. Please visit www.sonomacounty.ca.gov and www.sonomacountyconnections.org for additional information about Sonoma County - the place to live, work, and build your career legacy. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Temporary, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Temporary, extra-help employees are limited in their employment to a maximum of one calendar year. These employees must be off of work for three months before they can be re-employed on an extra help basis. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill an extra-help (temporary) Deputy Public Defender position in the Public Defender's Office at either the I, II, III, or IV level. The employment list established from this Deputy Public Defender IV recruitment may also be used to fill future extra-help positions as they occur during the active status of this list. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of training and experience, which would provide the opportunity to acquire the knowledge and abilities listed. Normally, four years of legal experience practicing criminal law as a licensed attorney, including at least two years experience comparable to the level of a Deputy Public Defender III that includes one year of experience in the preparation and trial of felony cases; or equivalent experience with another defense agency, would provide such opportunity. Professional License: Current active membership in the State Bar of California. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special qualifications: Attendance at California Public Defenders Association (CPDA) Homicide Seminar and California Attorney for Criminal Justice (CACJ)/CPDA Death Penalty Seminar is desirable. Completion of coursework, training or seminars related to the legal defense and understanding of sexually violent predator cases is desirable. Some assignments may require specific training such as the annual CPDA Juvenile Defense Seminar. Knowledge, Skills, and Abilities Extensive knowledge of: the principles of criminal law, principles of trial procedure, and rules of evidence. Thorough knowledge of: the duties, powers, limitations, and authorities of the office of the Public Defender; legal research methods and judicial procedures; statutory and constitutional laws of the State of California; written and oral communications, including language mechanics, syntax and English composition. Ability to: research, analyze and apply legal principles, facts, evidence and precedents to legal problems; consistently prepare and present statements of law, fact and argument clearly, logically and persuasively in written and oral form in all legal matters; establish and maintain effective working relations with other staff members, departmental representatives, county officials, the courts, law enforcement agency officials, and the general public; understand and accept differences in human behavior, and cultural and ethnic backgrounds. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: SCDPAA* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 17, 2024
Variable Shift
Position Information Advance your legal career and bring your passion for public service to the Public Defender's Office. Starting salary negotiable up to $106.82/hour! This extra-help (temporary) Deputy Public Defender position can be filled at the I, II, III, or IV level, depending on the candidate's qualifications. As attorneys gain experience and meet or exceed performance standards, they are eligible for promotion to subsequent levels in the series, up to level IV. If you are interested in being considered at the various levels of this opportunity, you must apply to the separate, concurrent recruitments being conducted for those levels. Deputy Public Defender IV is the highest working level in the Public Defender class series, and as such is expected to defend the full range of misdemeanor cases, felony cases, or specialized legal assignments. The Deputy Public Defender IV works under minimal direction and is expected to use independent judgment in carrying out assignments. T he Public Defender's Office The Public Defender and his Office have the mandated responsibility of defending any person who is not financially able to employ counsel and who is charged with the commission of any contempt or offense triable in the superior or municipal courts. Additionally, the Public Defender represents qualified individuals in probate and welfare proceedings, and may represent any person who is not financially able to employ counsel in proceedings relating to the nature or conditions of detention prior to adjudication. When you join the Office as an extra-help Deputy Public Defender IV, you will perform legal work involving the investigation, preparation, and presentation of criminal and civil cases before the courts. Using your independent judgment and initiative, you will work directly with clients and: Investigate, research, prepare, and defend criminal and/or civil cases Interpret and apply laws, court decisions, and other legal authorities for use in the preparation of cases, opinions, and briefs Prepare pleadings and other legal documents in connection with trials, hearings, and other legal proceedings Conduct general legal research Interview and advise witnesses regarding criminal complaints As the ideal candidate, you will have a substantial interest in criminal defense work and possess: Four or more years of legal experience practicing criminal law as a licensed attorney, including two years of experience comparable to the level of Deputy Public Defender III or any combination of comparable training and experience Experience with conservatorship law, in additional to criminal law Experience handling writs and appeals Impeccable research and writing abilities Experience with post-conviction relief Demonstrable excellence in public speaking Experience in and/or with a Public Defender's Office Completion of any California Public Defender’s Association training seminars The County of Sonoma Sonoma County offers a rare and compelling array of scenic, recreational, and geographic characteristics - including over 200 award-winning wineries, inspiring coastline and beaches, the Russian River, and majestic redwoods. The County encompasses over one million acres of land and water; rich with agriculture, parks, campsites, lakes, and open space. Sonoma County is also home to a wide variety of restaurants, art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities. Sonoma County is an increasingly diverse region and is home to approximately 500,000 residents. The Latino population has grown by almost 230% within the last 25 years and is approximately 27% of the population. Please visit www.sonomacounty.ca.gov and www.sonomacountyconnections.org for additional information about Sonoma County - the place to live, work, and build your career legacy. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Temporary, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Temporary, extra-help employees are limited in their employment to a maximum of one calendar year. These employees must be off of work for three months before they can be re-employed on an extra help basis. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill an extra-help (temporary) Deputy Public Defender position in the Public Defender's Office at either the I, II, III, or IV level. The employment list established from this Deputy Public Defender IV recruitment may also be used to fill future extra-help positions as they occur during the active status of this list. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of training and experience, which would provide the opportunity to acquire the knowledge and abilities listed. Normally, four years of legal experience practicing criminal law as a licensed attorney, including at least two years experience comparable to the level of a Deputy Public Defender III that includes one year of experience in the preparation and trial of felony cases; or equivalent experience with another defense agency, would provide such opportunity. Professional License: Current active membership in the State Bar of California. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special qualifications: Attendance at California Public Defenders Association (CPDA) Homicide Seminar and California Attorney for Criminal Justice (CACJ)/CPDA Death Penalty Seminar is desirable. Completion of coursework, training or seminars related to the legal defense and understanding of sexually violent predator cases is desirable. Some assignments may require specific training such as the annual CPDA Juvenile Defense Seminar. Knowledge, Skills, and Abilities Extensive knowledge of: the principles of criminal law, principles of trial procedure, and rules of evidence. Thorough knowledge of: the duties, powers, limitations, and authorities of the office of the Public Defender; legal research methods and judicial procedures; statutory and constitutional laws of the State of California; written and oral communications, including language mechanics, syntax and English composition. Ability to: research, analyze and apply legal principles, facts, evidence and precedents to legal problems; consistently prepare and present statements of law, fact and argument clearly, logically and persuasively in written and oral form in all legal matters; establish and maintain effective working relations with other staff members, departmental representatives, county officials, the courts, law enforcement agency officials, and the general public; understand and accept differences in human behavior, and cultural and ethnic backgrounds. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: SCDPAA* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous