SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job iMMEDIATE VACANCIES - APPLY TODAY! San Bernardino County is accepting applications for Office Assistants III who pe rform complex clerical support duties. Duties may include but are not limited to: Collecting, entering, processing, sorting, and tabulating information; Providing general information to the public via phone or in-person; Answering questions regarding specific departmental procedures and practices; Processing a variety of documents; Maintaining files; Scheduling appointments and meetings; Preparing letters, reports, invoices, and other documents; Performing data entry. Immediate vacancies exist in multiple County Departments. The eligible list will be used countywide, as well as for County Fire District and Special Districts Department. For more detailed information, refer to Office Assistant III job description. San Bernardino County is also accepting applications for Office Assistant II which requires a separate application and online examination. EXCELLENT BENEFITS AND SALARY*! Countywide Recruitment: Positions exist throughout our various County departments. Qualified candidates will have the opportunity to be considered for vacancies across multiple disciplines and in a region of interest to you! Now is the time to begin a fulfilling career with San Bernardino County . County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan; click here for a summary of associated benefits. The salary for County Fire and Special Districts Office Assistant III is $17.85 - $25.92 hourly. For additional details, refer to the Non-Represented Employee Compensation Plan . Candidates may indicate personal preference in the Supplemental Questionnaire of the application. CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Candidates must qualify under one of the below options: Option 1: Six (6) months of full-time office clerical experience gained at San Bernardino County. Duties must include a variety of office clerical tasks , including public contact, computer usage, typing, filing, answering the telephone, and data entry. Option 2: One (1) year of full-time work experience performing clerical functions in an office environment. Duties must include a variety of office clerical tasks , including public contact, computer usage, typing, filing, answering the telephone, and data entry. Option 3: Successful completion of the Entry-Level Workplace Certificate issued by San Bernardino County. The certificate must be attached to your application for consideration. Desired Qualifications Bilingual Skills ( Spanish/English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required. Excellent Computer Skills are also highly desirable and should be noted in the supplemental questionnaire. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Qualified candidates will be invited to complete an online assessment of knowledge and skills three (3) to four (4) weeks after an application is submitted. Please note, only those candidates who pass the examination will be eligible for interview consideration. Per the county's Personnel Rules, t he same exam cannot be retaken within six (6) months. Please be aware that if you have taken the exam for this position within six (6) months of your most current application, your scores will be reused. The following areas may be tested on the exam: Microsoft Office Applications Interpersonal Skills Computer Skills Attention to Detail Details of the online assessment process will be emailed once the recruitment has closed. IMPORTANT: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Bilingual : A separate written examination to evaluate Spanish Bilingual Skills may be administered by the hiring department after hire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job iMMEDIATE VACANCIES - APPLY TODAY! San Bernardino County is accepting applications for Office Assistants III who pe rform complex clerical support duties. Duties may include but are not limited to: Collecting, entering, processing, sorting, and tabulating information; Providing general information to the public via phone or in-person; Answering questions regarding specific departmental procedures and practices; Processing a variety of documents; Maintaining files; Scheduling appointments and meetings; Preparing letters, reports, invoices, and other documents; Performing data entry. Immediate vacancies exist in multiple County Departments. The eligible list will be used countywide, as well as for County Fire District and Special Districts Department. For more detailed information, refer to Office Assistant III job description. San Bernardino County is also accepting applications for Office Assistant II which requires a separate application and online examination. EXCELLENT BENEFITS AND SALARY*! Countywide Recruitment: Positions exist throughout our various County departments. Qualified candidates will have the opportunity to be considered for vacancies across multiple disciplines and in a region of interest to you! Now is the time to begin a fulfilling career with San Bernardino County . County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan; click here for a summary of associated benefits. The salary for County Fire and Special Districts Office Assistant III is $17.85 - $25.92 hourly. For additional details, refer to the Non-Represented Employee Compensation Plan . Candidates may indicate personal preference in the Supplemental Questionnaire of the application. CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Candidates must qualify under one of the below options: Option 1: Six (6) months of full-time office clerical experience gained at San Bernardino County. Duties must include a variety of office clerical tasks , including public contact, computer usage, typing, filing, answering the telephone, and data entry. Option 2: One (1) year of full-time work experience performing clerical functions in an office environment. Duties must include a variety of office clerical tasks , including public contact, computer usage, typing, filing, answering the telephone, and data entry. Option 3: Successful completion of the Entry-Level Workplace Certificate issued by San Bernardino County. The certificate must be attached to your application for consideration. Desired Qualifications Bilingual Skills ( Spanish/English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required. Excellent Computer Skills are also highly desirable and should be noted in the supplemental questionnaire. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Qualified candidates will be invited to complete an online assessment of knowledge and skills three (3) to four (4) weeks after an application is submitted. Please note, only those candidates who pass the examination will be eligible for interview consideration. Per the county's Personnel Rules, t he same exam cannot be retaken within six (6) months. Please be aware that if you have taken the exam for this position within six (6) months of your most current application, your scores will be reused. The following areas may be tested on the exam: Microsoft Office Applications Interpersonal Skills Computer Skills Attention to Detail Details of the online assessment process will be emailed once the recruitment has closed. IMPORTANT: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Bilingual : A separate written examination to evaluate Spanish Bilingual Skills may be administered by the hiring department after hire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job IMMEDIATE VACANCIES - APPLY TODAY! San Bernardino County is accepting applications for Office Assistants II who perform basic clerical support duties. This is an entry-level position that requires no experience . Duties may include but are not limited to: Providing general information to the public via phone or in-person; Answering questions regarding specific departmental procedures and practices; Processing a variety of documents and maintaining files; Scheduling appointments and meetings; Preparing letters, reports, invoices, and other documents; Performing data entry. Immediate vacancies exist in multiple County Departments. The eligible list will be used countywide, as well as for County Fire District and Special Districts Department. For more detailed information, refer to Office Assistant II job description. San Bernardino County is also accepting applications for Office Assistant III which requires a separate application and online examination. THIS POSITION OFFERS A NUMBER OF EXCELLENT BENEFITS! Countywide Recruitment: Positions exist throughout our various County departments. Qualified candidates will have the opportunity to be considered for vacancies across multiple disciplines and in a region of interest to you! Now is the time to begin a fulfilling career with San Bernardino County . County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan ; click here for a summary of associated benefits. The salary for County Fire and Special Districts Office Assistant II is $16.57 - $24.07 hourly. For additional details, refer to the Non-Represented Employee Compensation Plan . Candidates may indicate personal preference in the Supplemental Questionnaire of the application. CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Office Assistant II: Entry-Level position; no experience required. Desired Qualifications Bilingual Skills ( Spanish/English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required. Excellent Computer Skills are also highly desirable and should be noted in the supplemental questionnaire. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Qualified candidates will be invited to complete an online assessment of knowledge and skills four (4) to five (5) weeks after an application is submitted. Please note, only those candidates who pass the examination will be eligible for interview consideration. Per the County's Personnel Rules, t he same exam cannot be retaken within six (6) months. Please be aware that if you have taken the exam for this position within six (6) months of your most current application, your scores will be reused. The following areas may be tested on the exam: Microsoft Office Applications Interpersonal Skills Computer Skills Attention to Detail A separate written examination to evaluate Spanish Bilingual Skills may be administered by the hiring department after hire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job IMMEDIATE VACANCIES - APPLY TODAY! San Bernardino County is accepting applications for Office Assistants II who perform basic clerical support duties. This is an entry-level position that requires no experience . Duties may include but are not limited to: Providing general information to the public via phone or in-person; Answering questions regarding specific departmental procedures and practices; Processing a variety of documents and maintaining files; Scheduling appointments and meetings; Preparing letters, reports, invoices, and other documents; Performing data entry. Immediate vacancies exist in multiple County Departments. The eligible list will be used countywide, as well as for County Fire District and Special Districts Department. For more detailed information, refer to Office Assistant II job description. San Bernardino County is also accepting applications for Office Assistant III which requires a separate application and online examination. THIS POSITION OFFERS A NUMBER OF EXCELLENT BENEFITS! Countywide Recruitment: Positions exist throughout our various County departments. Qualified candidates will have the opportunity to be considered for vacancies across multiple disciplines and in a region of interest to you! Now is the time to begin a fulfilling career with San Bernardino County . County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan ; click here for a summary of associated benefits. The salary for County Fire and Special Districts Office Assistant II is $16.57 - $24.07 hourly. For additional details, refer to the Non-Represented Employee Compensation Plan . Candidates may indicate personal preference in the Supplemental Questionnaire of the application. CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Office Assistant II: Entry-Level position; no experience required. Desired Qualifications Bilingual Skills ( Spanish/English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required. Excellent Computer Skills are also highly desirable and should be noted in the supplemental questionnaire. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Qualified candidates will be invited to complete an online assessment of knowledge and skills four (4) to five (5) weeks after an application is submitted. Please note, only those candidates who pass the examination will be eligible for interview consideration. Per the County's Personnel Rules, t he same exam cannot be retaken within six (6) months. Please be aware that if you have taken the exam for this position within six (6) months of your most current application, your scores will be reused. The following areas may be tested on the exam: Microsoft Office Applications Interpersonal Skills Computer Skills Attention to Detail A separate written examination to evaluate Spanish Bilingual Skills may be administered by the hiring department after hire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION Public Assistance within the Division of Social Services has two Office Assistant II Bilingual short-term (six months) positions. These positions require onsite work and are half-time, 18.75 hours per week. These positions will serve as greeters in the lobbies at 120 North Redwood Drive and 3240 Kerner Blvd in San Rafael. They will greet visitors and direct them to the correct resource including the CalSAWS kiosk and the receptionists at the desk, as well as accepting and filing documents for client cases. They will assist clients in using the CalSAWS kiosk for such functions as scanning documents, checking in for appointments, and obtaining general case information. They may also assist other Office Assistant staff with things like answering phone calls and opening mail. They will be working to serve a very diverse community, alongside a staff that reflects the community’s diversity. This position can be a gateway to a number of Office Assistant III positions within our department. BILINGUAL TESTING/CERTIFICATION : Successful candidates must demonstrate proficiency in both Spanish and English prior to appointment. If the selected candidate has not taken the test, a bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate possessed the following skills and traits: tech-savvy, detail-oriented, patient, able to work independently as well as in teams, good communication skills, able to think on their feet and to troubleshoot, and has a genuine desire to help the public. KNOWLEDGE OF Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment. Standard office applications including word processing, spreadsheet and database systems. Correct English usage including grammar, spelling and punctuation. Business arithmetic. ABILITY TO Learn general office practices and procedures. Perform routine clerical work. Learn policies and procedures related to the department to which assigned. Understand and follow written and oral instructions. Perform simple mathematic calculations. Communicate effectively both verbally and in written form sufficient to convey information and instructions to the public and other employees in situations requiring tact, courtesy and poise. Establish and maintain effective working relationships with those contacted in the course of the work. Type at an acceptable rate of speed based on the requirements of the position. Perform general clerical and technical work quickly and accurately. Use database, spreadsheet, word processing, publishing and/or internet applications depending on assignment. Read, interpret and apply rules, policies and procedures in specific situations. Prepare and maintain accurate and concise records and reports. Read and comprehend manuals and instructions related to assignment such as: maps; drawings; policies and procedures; training materials; code books; instructions for equipment; and safety rules and procedures. Perform basic mathematic calculations. We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: One year of experience performing clerical/office support duties that demonstrate knowledge of standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public. For more detailed information about this classification, including the minimum qualifications, please click here: Office Assistant II Bilingual class specification. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. TESTING AND ELIGIBLE LIST : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. SPECIAL REQUIREMENTS : Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. DISASTER SERVICE WORKERS : All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergenc y. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/21/2024 11:59 PM Pacific
May 08, 2024
Temporary
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION Public Assistance within the Division of Social Services has two Office Assistant II Bilingual short-term (six months) positions. These positions require onsite work and are half-time, 18.75 hours per week. These positions will serve as greeters in the lobbies at 120 North Redwood Drive and 3240 Kerner Blvd in San Rafael. They will greet visitors and direct them to the correct resource including the CalSAWS kiosk and the receptionists at the desk, as well as accepting and filing documents for client cases. They will assist clients in using the CalSAWS kiosk for such functions as scanning documents, checking in for appointments, and obtaining general case information. They may also assist other Office Assistant staff with things like answering phone calls and opening mail. They will be working to serve a very diverse community, alongside a staff that reflects the community’s diversity. This position can be a gateway to a number of Office Assistant III positions within our department. BILINGUAL TESTING/CERTIFICATION : Successful candidates must demonstrate proficiency in both Spanish and English prior to appointment. If the selected candidate has not taken the test, a bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate possessed the following skills and traits: tech-savvy, detail-oriented, patient, able to work independently as well as in teams, good communication skills, able to think on their feet and to troubleshoot, and has a genuine desire to help the public. KNOWLEDGE OF Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment. Standard office applications including word processing, spreadsheet and database systems. Correct English usage including grammar, spelling and punctuation. Business arithmetic. ABILITY TO Learn general office practices and procedures. Perform routine clerical work. Learn policies and procedures related to the department to which assigned. Understand and follow written and oral instructions. Perform simple mathematic calculations. Communicate effectively both verbally and in written form sufficient to convey information and instructions to the public and other employees in situations requiring tact, courtesy and poise. Establish and maintain effective working relationships with those contacted in the course of the work. Type at an acceptable rate of speed based on the requirements of the position. Perform general clerical and technical work quickly and accurately. Use database, spreadsheet, word processing, publishing and/or internet applications depending on assignment. Read, interpret and apply rules, policies and procedures in specific situations. Prepare and maintain accurate and concise records and reports. Read and comprehend manuals and instructions related to assignment such as: maps; drawings; policies and procedures; training materials; code books; instructions for equipment; and safety rules and procedures. Perform basic mathematic calculations. We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: One year of experience performing clerical/office support duties that demonstrate knowledge of standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public. For more detailed information about this classification, including the minimum qualifications, please click here: Office Assistant II Bilingual class specification. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. TESTING AND ELIGIBLE LIST : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. SPECIAL REQUIREMENTS : Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. DISASTER SERVICE WORKERS : All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergenc y. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/21/2024 11:59 PM Pacific
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT III In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an o pen eligible list to fill current and future Community Health Assistant III vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The Community Health Assistant III is responsible for the implementation of outreach and breastfeeding promotion and support per Federal and State requirements. This position is primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition Program. Job duties include, but are not limited to: Determine eligibility for the WIC Program by screening and enrolling applicants and re-certifying clients using prescribed protocols Prepare and provide direct education individually, nutrition/breastfeeding classes to WIC participants in small or large groups, as well as promote online education classes Prescribe food packages and issue benefits to WIC participants Provide referrals to other health and social services, and develop care plans for low-risk participants Develop care plans for low-risk participants which includes, reviewing immunizations for up-to-date status, taking hemoglobin readings using non-invasive screening methods Assist Nutritionists with interpretation of WIC regulations to clients and to other clinic staff Provide breastfeeding education, support and promotion to group education and individualized breastfeeding counseling to WIC participants experiencing breastfeeding problems , issue manual and electric breast pumps and conducting follow-ups Conduct WIC outreach and breastfeeding education and promotion to local health providers, community organizations, worksites and other venues to enhance awareness of WIC breastfeeding support services Implement strategies as defined by California Department of Public Health (CDPH) WIC’s requirements and responsibilities of the Local Agency Regional Breastfeeding Liaison (RBL) and Action Plan to meet statewide goals and objectives. These include but are not limited to: Narrow breastfeeding support gaps by working with hospitals, health care providers, breastfeeding coalitions, employers, community stakeholders and WIC Focus on strategies for improving WIC breastfeeding initiation and duration rates Increase referrals from community health care organizations and partners to WIC and WIC breastfeeding services throughout Orange County DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess three (3) or more years of experience working with adults, women, infants and children. The ideal candidate may also possess a WIC Nutrition Assistant (WNA) Certification and be a Certified Lactation Educator. An equivalent Community Health Education certificate is also acceptable. Bilingual skill in Spanish or Vietnamese is highly desirable for this position. In addition to the above, the ideal candidate will possess the following competencies: WIC and Breastfeeding Knowledge | Experience Determining client eligibility for the WIC program by enrolling or recertifying clients Staying apprised of changes in Federal and State WIC and State Nutrition Assistance Program-Ed (SNAP-Ed) regulations in order to maintain compliance for WIC and SNAP-Ed eligible participants Entering participant information into the WIC data system using a computer with accuracy Knowledge of and the ability to educate on the basics and health benefits of breastfeeding Ability to address and provide guidance to resolve common issues experienced by breastfeeding parents to support continuation of breastfeeding Relationship Building | Interpersonal Skills Forming and maintaining a positive & professional image of the HCA - WIC Program by establishing a strong trust and creating a positive rapport with the WIC participants, partners, and community Providing customer service to clients/customers Establishing and cultivating effective working and relationships with various staff members, community agencies, and resources Exhibiting diplomacy and skills in community organization and collaboration Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as, external and internal partners within the Agency Presenting nutrition and breastfeeding information that actively engages the audience in WIC clinics, health care provider offices, community centers and other venues Catering presentations and information that are culturally appropriate to various communities of socioeconomic and cultural backgrounds Utilizing a variety of computer programs to disseminate information, develop presentations and promote key breastfeeding messages MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II I classification as well as the physical and mental requirements and the environmental and working conditions. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. Must be flexible to work collaboratively outside of normal business hours, including early morning and evening and some weekends. Recruitment Process Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT III In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an o pen eligible list to fill current and future Community Health Assistant III vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The Community Health Assistant III is responsible for the implementation of outreach and breastfeeding promotion and support per Federal and State requirements. This position is primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition Program. Job duties include, but are not limited to: Determine eligibility for the WIC Program by screening and enrolling applicants and re-certifying clients using prescribed protocols Prepare and provide direct education individually, nutrition/breastfeeding classes to WIC participants in small or large groups, as well as promote online education classes Prescribe food packages and issue benefits to WIC participants Provide referrals to other health and social services, and develop care plans for low-risk participants Develop care plans for low-risk participants which includes, reviewing immunizations for up-to-date status, taking hemoglobin readings using non-invasive screening methods Assist Nutritionists with interpretation of WIC regulations to clients and to other clinic staff Provide breastfeeding education, support and promotion to group education and individualized breastfeeding counseling to WIC participants experiencing breastfeeding problems , issue manual and electric breast pumps and conducting follow-ups Conduct WIC outreach and breastfeeding education and promotion to local health providers, community organizations, worksites and other venues to enhance awareness of WIC breastfeeding support services Implement strategies as defined by California Department of Public Health (CDPH) WIC’s requirements and responsibilities of the Local Agency Regional Breastfeeding Liaison (RBL) and Action Plan to meet statewide goals and objectives. These include but are not limited to: Narrow breastfeeding support gaps by working with hospitals, health care providers, breastfeeding coalitions, employers, community stakeholders and WIC Focus on strategies for improving WIC breastfeeding initiation and duration rates Increase referrals from community health care organizations and partners to WIC and WIC breastfeeding services throughout Orange County DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess three (3) or more years of experience working with adults, women, infants and children. The ideal candidate may also possess a WIC Nutrition Assistant (WNA) Certification and be a Certified Lactation Educator. An equivalent Community Health Education certificate is also acceptable. Bilingual skill in Spanish or Vietnamese is highly desirable for this position. In addition to the above, the ideal candidate will possess the following competencies: WIC and Breastfeeding Knowledge | Experience Determining client eligibility for the WIC program by enrolling or recertifying clients Staying apprised of changes in Federal and State WIC and State Nutrition Assistance Program-Ed (SNAP-Ed) regulations in order to maintain compliance for WIC and SNAP-Ed eligible participants Entering participant information into the WIC data system using a computer with accuracy Knowledge of and the ability to educate on the basics and health benefits of breastfeeding Ability to address and provide guidance to resolve common issues experienced by breastfeeding parents to support continuation of breastfeeding Relationship Building | Interpersonal Skills Forming and maintaining a positive & professional image of the HCA - WIC Program by establishing a strong trust and creating a positive rapport with the WIC participants, partners, and community Providing customer service to clients/customers Establishing and cultivating effective working and relationships with various staff members, community agencies, and resources Exhibiting diplomacy and skills in community organization and collaboration Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as, external and internal partners within the Agency Presenting nutrition and breastfeeding information that actively engages the audience in WIC clinics, health care provider offices, community centers and other venues Catering presentations and information that are culturally appropriate to various communities of socioeconomic and cultural backgrounds Utilizing a variety of computer programs to disseminate information, develop presentations and promote key breastfeeding messages MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II I classification as well as the physical and mental requirements and the environmental and working conditions. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. Must be flexible to work collaboratively outside of normal business hours, including early morning and evening and some weekends. Recruitment Process Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are with Air Quality in Ukiah, and Public Health in Ukiah/ Willits. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision performs highly responsible and specialized technical office support activities which may include: serving as lead worker including coordinating the work processes for the unit or division; training employees; developing various reports by researching and gathering information, statistics, etc.; attending meetings and taking minutes; setting up files and maintaining same; composing and sending letters to customers/clients; transcribing evaluations, staff notes, or other correspondence; providing office support to professional level staff members; and performing related duties as assigned. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Performs office support and fiscal operations unique to department; relieves superiors of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards, monitoring and communicating departmental policies and procedures, and updating publications for final approval. Answers telephones utilizing a multi-line system, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person; interviews, screens, greets visitors and directs them to the appropriate area or individual; may answer various inquiries personally; provides information on departmental services and functions; disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax; opens, stamps, sorts, and distributes incoming mail. Prepares and processes claims, purchase orders and/or vouchers by entering pertinent information into the computer and distributing and/or filing supporting documents takes in, accounts for and issues receipts for money; makes daily or weekly bank deposits; tracks accounting/budget expenses; prepares payroll time sheets and receives checks. Coordinates and schedules appointments, meetings, or reservations at the request of staff; prepares the location, photocopies materials and prepares agendas; coordinates logistics for conferences, workshops, training, etc.; makes travel arrangement and processes applicable forms; takes, transcribes and/or distributes statements, minutes and notes from a variety of sources; Formats and types letters, memos, charts, labels, reports, contracts, legal documents, or other correspondence containing complex terminology on a word processor or typewriter; uses desktop publishing software to develop newsletters, brochures, business cards, etc. Composes confidential correspondence and maintains files associate with the same in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non-routine matters independently. Interacts with a variety of high-level individuals, both internally and within the community to provide information, disseminate departmental information and assists in resolving administrative issues. Reports administrative and/or operational problems to supervisor. Enters and retrieves data from electronic data processing systems where the routines and procedures require limited interpretation and application development; establishes and updates information, generates documents and correspondence, communicates with others via electronic means; updates computer system files; produces statistical, data processing and production related reports; prepares, reviews, and maintains forms, files and other necessary electronic records. Compiles and assembles information from departments files, records and regulations in response to inquiries for general or technical information; uses a computer keyboard or typewriter to produce a variety of materials to include graphs, charts, reports, financial statements, resolutions, forms, and legal documents into finished form; transcribes material from electronic recording equipment in which speed, organization and context are difficult to follow; edits materials for clarity, completeness, accuracy, consistency, and adherence to special format, policies and procedures. Takes policy, service and information requests relating to governmental activities, refers to proper divisions for processing and providing information; updates and maintains service and information requests through complex record keeping; performs reference and statistical work on computers, maintains and files confidential and other specialized reports. Performs specialized research and statistical work on assigned subjects for staff and management. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions. May deal with sensitive and confidential matters at the direction of senior level staff and/or the department director. May be assigned lead worker responsibilities, including: coordinating and distributing the work, training in job skills, assigning and directing work, making recommendations in performance appraisal and reporting problems to the supervisor. Acts as a subject matter resource. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High school diploma or G.E.D. equivalent; AND four years of progressively responsible experience performing office support duties that included typing, filing, developing reports, transcribing information and answering telephones; or, an equivalent combination of training and education. Licenses and Certifications: None Knowledge, Skills, and Abilities Knowledge of: Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. Computer applications and hardware related to the performance of the essential functions of the job. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer and other general office equipment. Skill in: Coordinating, organizing, assigning, leading and reviewing the work of staff. Typing from rough draft or printed text using a word processor or typewriter at a rate of 60 words per minute. Analyzing and resolving office administrative situations and problems. Transcribing information from dictating equipment. Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating clearly and effectively, both orally and in writing, with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines. Mental and Physical Ability to: Read and interpret documents such as safety rules, operation and maintenance instructions and procedure manuals. Understand and carry out written and oral instructions, giving close attention to detail and accuracy. Establish and maintain effective working relationships with others. Draft and type correspondence. Add, subtract, multiply and divide whole numbers, common fractions and decimals. Deal with problems involving several concrete variables in standardized situations. Rapidly and accurately take and transcribe oral or tape dictation using speedwriting, shorthand, or dictating equipment (at the discretion of the supervisor). While performing the essential functions of this job, the incumbent is regularly required to sit, use hands to finger, handle, or feel objects, to reach with hands and arms, and speak and hear. Lift and carry, push and/or pull, or move items weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/22/2024 11:59 PM Pacific
May 08, 2024
Full Time
The Position The current vacancies are with Air Quality in Ukiah, and Public Health in Ukiah/ Willits. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision performs highly responsible and specialized technical office support activities which may include: serving as lead worker including coordinating the work processes for the unit or division; training employees; developing various reports by researching and gathering information, statistics, etc.; attending meetings and taking minutes; setting up files and maintaining same; composing and sending letters to customers/clients; transcribing evaluations, staff notes, or other correspondence; providing office support to professional level staff members; and performing related duties as assigned. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Performs office support and fiscal operations unique to department; relieves superiors of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards, monitoring and communicating departmental policies and procedures, and updating publications for final approval. Answers telephones utilizing a multi-line system, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person; interviews, screens, greets visitors and directs them to the appropriate area or individual; may answer various inquiries personally; provides information on departmental services and functions; disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax; opens, stamps, sorts, and distributes incoming mail. Prepares and processes claims, purchase orders and/or vouchers by entering pertinent information into the computer and distributing and/or filing supporting documents takes in, accounts for and issues receipts for money; makes daily or weekly bank deposits; tracks accounting/budget expenses; prepares payroll time sheets and receives checks. Coordinates and schedules appointments, meetings, or reservations at the request of staff; prepares the location, photocopies materials and prepares agendas; coordinates logistics for conferences, workshops, training, etc.; makes travel arrangement and processes applicable forms; takes, transcribes and/or distributes statements, minutes and notes from a variety of sources; Formats and types letters, memos, charts, labels, reports, contracts, legal documents, or other correspondence containing complex terminology on a word processor or typewriter; uses desktop publishing software to develop newsletters, brochures, business cards, etc. Composes confidential correspondence and maintains files associate with the same in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non-routine matters independently. Interacts with a variety of high-level individuals, both internally and within the community to provide information, disseminate departmental information and assists in resolving administrative issues. Reports administrative and/or operational problems to supervisor. Enters and retrieves data from electronic data processing systems where the routines and procedures require limited interpretation and application development; establishes and updates information, generates documents and correspondence, communicates with others via electronic means; updates computer system files; produces statistical, data processing and production related reports; prepares, reviews, and maintains forms, files and other necessary electronic records. Compiles and assembles information from departments files, records and regulations in response to inquiries for general or technical information; uses a computer keyboard or typewriter to produce a variety of materials to include graphs, charts, reports, financial statements, resolutions, forms, and legal documents into finished form; transcribes material from electronic recording equipment in which speed, organization and context are difficult to follow; edits materials for clarity, completeness, accuracy, consistency, and adherence to special format, policies and procedures. Takes policy, service and information requests relating to governmental activities, refers to proper divisions for processing and providing information; updates and maintains service and information requests through complex record keeping; performs reference and statistical work on computers, maintains and files confidential and other specialized reports. Performs specialized research and statistical work on assigned subjects for staff and management. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions. May deal with sensitive and confidential matters at the direction of senior level staff and/or the department director. May be assigned lead worker responsibilities, including: coordinating and distributing the work, training in job skills, assigning and directing work, making recommendations in performance appraisal and reporting problems to the supervisor. Acts as a subject matter resource. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High school diploma or G.E.D. equivalent; AND four years of progressively responsible experience performing office support duties that included typing, filing, developing reports, transcribing information and answering telephones; or, an equivalent combination of training and education. Licenses and Certifications: None Knowledge, Skills, and Abilities Knowledge of: Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. Computer applications and hardware related to the performance of the essential functions of the job. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer and other general office equipment. Skill in: Coordinating, organizing, assigning, leading and reviewing the work of staff. Typing from rough draft or printed text using a word processor or typewriter at a rate of 60 words per minute. Analyzing and resolving office administrative situations and problems. Transcribing information from dictating equipment. Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating clearly and effectively, both orally and in writing, with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines. Mental and Physical Ability to: Read and interpret documents such as safety rules, operation and maintenance instructions and procedure manuals. Understand and carry out written and oral instructions, giving close attention to detail and accuracy. Establish and maintain effective working relationships with others. Draft and type correspondence. Add, subtract, multiply and divide whole numbers, common fractions and decimals. Deal with problems involving several concrete variables in standardized situations. Rapidly and accurately take and transcribe oral or tape dictation using speedwriting, shorthand, or dictating equipment (at the discretion of the supervisor). While performing the essential functions of this job, the incumbent is regularly required to sit, use hands to finger, handle, or feel objects, to reach with hands and arms, and speak and hear. Lift and carry, push and/or pull, or move items weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/22/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job ***THIS RECRUITMENT IS FOR THE MORONGO BASIN LOCATION ONLY*** APPLY TODAY - Priority Review will begin Monday, February 26, 2024. English-Spanish Bilingual Candidates are encouraged to apply. San Bernardino County seeks qualified individuals with no felony convictions and able to pass an extensive background investigation, that may include polygraph testing, to provide clerical support in the Sheriff's Department. The eligible list established from this recruitment will be used to fill immediate vacancies for San Bernardino County Sheriff's Department inthe Morongo Basin . Morongo Basin is approximately 70 miles east of downtown San Bernardino. *Official Job Title: Office Specialist - For more detailed information, refer to the Office Specialist job description. CONDITIONS OF EMPLOYMENT Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Qualifying experience is typically equivalent to the San Bernardino County Office Assistant III classification and above. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications and in the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail A separate written examination to evaluate Spanish Bilingual Skills will be administered to applicants indicating bilingual (Spanish/English) skills on the application. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. FOR PRIORITY CONSIDERATION, please apply by Monday, February 26, 2024 . R esumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job ***THIS RECRUITMENT IS FOR THE MORONGO BASIN LOCATION ONLY*** APPLY TODAY - Priority Review will begin Monday, February 26, 2024. English-Spanish Bilingual Candidates are encouraged to apply. San Bernardino County seeks qualified individuals with no felony convictions and able to pass an extensive background investigation, that may include polygraph testing, to provide clerical support in the Sheriff's Department. The eligible list established from this recruitment will be used to fill immediate vacancies for San Bernardino County Sheriff's Department inthe Morongo Basin . Morongo Basin is approximately 70 miles east of downtown San Bernardino. *Official Job Title: Office Specialist - For more detailed information, refer to the Office Specialist job description. CONDITIONS OF EMPLOYMENT Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Qualifying experience is typically equivalent to the San Bernardino County Office Assistant III classification and above. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications and in the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail A separate written examination to evaluate Spanish Bilingual Skills will be administered to applicants indicating bilingual (Spanish/English) skills on the application. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. FOR PRIORITY CONSIDERATION, please apply by Monday, February 26, 2024 . R esumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION In order for your application to be considered/reviewed in the first group, this recruitment is accepting applications through April 26, 2024. There is one (1) Office Services Supervisor (OSS) vacancy within Behavioral Health & Recovery Services (BHRS). BHRS provides outpatient, residential, crisis services, and hospital care addressing specialty mental health and substance use service needs of Marin Medi-Cal beneficiaries and uninsured residents. Under the direction of the Administrative Service Officer, the OSS organizes and coordinates administrative support work for the Medication Clinic, Crisis Stabilization Unit, and Adult Services programs located at 250 Bon Air Road, Greenbrae, CA. The position supervises four Office Assistant III, two bilingual and two monolingual staff members. This position is also responsible for successfully coaching and developing the team, as well as writing and delivering annual performance reviews and providing training and discipline as necessary to staff. The OSS works collaboratively with the Marin Health Hospital Engineering Department, BHRS Medical Director, Program Managers, Unit Supervisors, and other outside contractors at the facility to ensure operations and client services run smoothly. The OSS is responsible for administrative staffing at the facility, including training, role responsibilities, and scheduling for the administrative support staff and volunteers. The supervisor is responsible for facility management, including coordination of repairs, obtaining quotes for costs, and project oversight for upgrades to the facility. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for this position is a highly qualified professional with comprehensive knowledge of behavioral health clinic operations, Crisis Stabilization Unit management, and proficiency in office/project management within a governmental/public setting. This candidate should demonstrate expertise in compliance with medical records privacy regulations and possess a track record of successfully coordinating business processes and driving impactful change in a hospital environment. The ideal candidate should bring valuable experience in implementing and enforcing policies and procedures, showcasing the ability to effectively address the needs of departmental staff and the clients we serve. A strong background in project management is essential, highlighting the candidate's capacity to lead and oversee diverse initiatives. The ideal candidate is characterized by extensive supervisory experience in a union environment, including proven skills in team building, performance management, employee development, and coaching. Additionally, the candidate should be adept at collaborating with internal and external stakeholders, including vendors and consultants. Strong analytical and critical thinking skills and exceptional interpersonal and conflict resolution abilities are crucial for success in this role. Furthermore, the ideal candidate is known for independently seeking innovation and continuous improvement opportunities, thriving in a dynamic, fast-paced organizational environment. The ability to collaboratively engage with multiple departments, navigate diverse issues, and effectively manage a large, diverse staff group with conflicting priorities and deadlines is a key attribute sought in our ideal candidate. We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: Any combination of education and experience that would provide the knowledge and abilities listed. Typically, five years of increasingly responsible clerical work, which includes one year of experience in a lead or supervisory capacity. Two years of related college coursework can substitute for one year of the required non lead or supervisory experience. For more detailed information about this classification, including the minimum qualifications, please click here: Office Services Supervisor class specification. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. TESTING AND ELIGIBLE LIST : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. SPECIAL REQUIREMENTS : Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. DISASTER SERVICE WORKERS : All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION In order for your application to be considered/reviewed in the first group, this recruitment is accepting applications through April 26, 2024. There is one (1) Office Services Supervisor (OSS) vacancy within Behavioral Health & Recovery Services (BHRS). BHRS provides outpatient, residential, crisis services, and hospital care addressing specialty mental health and substance use service needs of Marin Medi-Cal beneficiaries and uninsured residents. Under the direction of the Administrative Service Officer, the OSS organizes and coordinates administrative support work for the Medication Clinic, Crisis Stabilization Unit, and Adult Services programs located at 250 Bon Air Road, Greenbrae, CA. The position supervises four Office Assistant III, two bilingual and two monolingual staff members. This position is also responsible for successfully coaching and developing the team, as well as writing and delivering annual performance reviews and providing training and discipline as necessary to staff. The OSS works collaboratively with the Marin Health Hospital Engineering Department, BHRS Medical Director, Program Managers, Unit Supervisors, and other outside contractors at the facility to ensure operations and client services run smoothly. The OSS is responsible for administrative staffing at the facility, including training, role responsibilities, and scheduling for the administrative support staff and volunteers. The supervisor is responsible for facility management, including coordination of repairs, obtaining quotes for costs, and project oversight for upgrades to the facility. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for this position is a highly qualified professional with comprehensive knowledge of behavioral health clinic operations, Crisis Stabilization Unit management, and proficiency in office/project management within a governmental/public setting. This candidate should demonstrate expertise in compliance with medical records privacy regulations and possess a track record of successfully coordinating business processes and driving impactful change in a hospital environment. The ideal candidate should bring valuable experience in implementing and enforcing policies and procedures, showcasing the ability to effectively address the needs of departmental staff and the clients we serve. A strong background in project management is essential, highlighting the candidate's capacity to lead and oversee diverse initiatives. The ideal candidate is characterized by extensive supervisory experience in a union environment, including proven skills in team building, performance management, employee development, and coaching. Additionally, the candidate should be adept at collaborating with internal and external stakeholders, including vendors and consultants. Strong analytical and critical thinking skills and exceptional interpersonal and conflict resolution abilities are crucial for success in this role. Furthermore, the ideal candidate is known for independently seeking innovation and continuous improvement opportunities, thriving in a dynamic, fast-paced organizational environment. The ability to collaboratively engage with multiple departments, navigate diverse issues, and effectively manage a large, diverse staff group with conflicting priorities and deadlines is a key attribute sought in our ideal candidate. We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: Any combination of education and experience that would provide the knowledge and abilities listed. Typically, five years of increasingly responsible clerical work, which includes one year of experience in a lead or supervisory capacity. Two years of related college coursework can substitute for one year of the required non lead or supervisory experience. For more detailed information about this classification, including the minimum qualifications, please click here: Office Services Supervisor class specification. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. TESTING AND ELIGIBLE LIST : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. SPECIAL REQUIREMENTS : Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. DISASTER SERVICE WORKERS : All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is currently recruiting to fill six (6) Head Start/Early Head Start Assistant Instructor vacancies within the Human Services Department. Under direction in the Human Services Department, the Head Start/Early Head Start Assistant Instructor position assists with instructing children enrolled in Head Start/State Preschool/Early Head Start Programs; assists with introducing parents to early childhood development concepts; observes during developmental assessments and may document observations; assists in organizing and setting up educational and play materials for classrooms; and performs related duties as assigned. The Head Start/Early Head Start Assistant Instructor is an entry-level classification in the Head Start/Early Head Start Instructor series. The incumbent is responsible for assisting assigned teacher(s) with conducting developmentally appropriate activities for children in the Head Start/State Preschool/Early Head Start Programs. This classification can be distinguished from the Head Start/Early Head Start Instructor, which is a fully functional journey-level teacher position. It is further distinguished from the Head Start/Early Head Start Substitute Associate Instructor position, which is also an entry-level position that provides oversight and instruction in the classroom. The incumbent receives general supervision from the Early Childhood Center Director and may receive lead direction from Head Start/Early Head Start Instructors. This is a public contact position. Although no current vacancies require a specific language, bilingual skills are highly desirable, and the eligible list may be used to fill future vacancies that may require bilingual skills. **Required at the time of application: Copy of College Transcripts. Applications without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your online application. The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. This recruitment may close without notice once a sufficient number of applications have been received. * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Examples of Duties Duties may include but are not limited to the following : Assist with instructing children in basic infant/toddler/preschool education concepts. Assist with organizing and setting up developmentally appropriate educational and play materials for the classroom. Assist with conducting fire, disaster and safety drills in the classroom; inspect facility for safety standards and maintenance needs. Assist with organizing and scheduling daily activities at the center classroom. Prepare snacks and serve meals. Assist with conducting outreach and recruiting children and families for enrollment in the Head Start/State Preschool/Early Head Start Program. Observe, visually supervise and monitor children, and take action as needed during activities to ensure their health and safety at all times. Observe children for unusual behavior or illness and notify Head Start/Early Head Start Instructor or Early Childhood Center Director. Provide support during parent conferences. Maintain a clean and organized indoor and outdoor environment, including the food service area. Assist with maintaining routine records for daily attendance and progress of children in the classroom. Partner with parents to adhere to individualized educational programs (IEPs) for their children. Support the parent education, planning, and goal setting for parents. Promote parent/child bonding and nurturing parent/child relationships through modeling developmentally and culturally appropriate interactions and communications. Administer Pediatric First Aid and Cardiopulmonary Resuscitation (CPR), as needed. Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Six (6) units of Early Childhood Education (ECE) or Child Development (CD) from an accredited college or university. ADDITIONAL REQUIREMENT FOR EARLY HEAD START PROGRAM ASSISTANT INSTRUCTORS : Education must include three (3) units of Infant/Toddler coursework. Experience: None required. Experience in a licensed child care center or comparable group child care program is highly desirable. Copy of college transcript(s) is required and must be attached. Applications submitted without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your on-line application. LICENSE OR CERTIFICATE Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Must obtain a State of California Child Development Assistant Teacher Permit within six (6) months of employment. Must demonstrate proof of application for Assistant Teacher Permit from the State of California upon hire. Failure to obtain relevant teaching permit within six (6) months will be grounds for removal. Must obtain Pediatric First Aid and CPR certifications within one year of employment and maintain throughout tenure of employment. OTHER REQUIREMENTS Depending on nature of assignment, candidates who receive offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Proficiency in a foreign language may be required. KNOWLEDGE AND ABILITIES: Knowledge of: Basic concepts of infant, toddler, preschool, and early childhood development, growth and behavior. Motor skills and development fundamentals. Principles and practices of teaching in an early childhood setting. Classroom safety related to care and oversight of infant/toddler/preschool children. Safe work practices. Modern office equipment. Personal computer and software applications. Ability to: Assist with leading learning activities for children and parents. Assist with maintaining records. Support the screening and assessment of children. Assist with implementing developmentally appropriate activities for children. Learn and follow Head Start/Early Head Start and California State Licensing rules and regulations. Communicate effectively with children and parents. Follow oral and written directions. Work as part of a team in a culturally diverse environment. Carry out routine tasks in conjunction with assigned staff to meet established deadlines pursuant to performance standards and departmental policies and procedures. Stand, walk, squat, kneel, bend, twist, reach above shoulder level and below waist level, push and pull, and lift up to 50 lbs. while monitoring children. Grasp and manipulate items such as writing utensils. Sit on the floor while working with infants, toddlers and children. Carry and bottle feed infants/toddlers. Walk from a parked car to a home site and climb up flights of stairs as necessary. Administer CPR and Pediatric First Aid. Establish and maintain effective working relationships with those contacted in the performance of required duties. Supplemental Information The Selection Process Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, transcripts, and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your college transcripts to your online application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant's score (before residency, seniority and/or veteran points, if applicable) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. Stage III: The third stage may consist of a oral examination that may be preceded by a brief written exercise (weighted 100%) that will test the knowledge, skills and abilities listed in the qualifications section. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. Date of Examination: Tentatively Scheduled for mid-August, 2022 The City of Oakland is an EEO/ADA Employer. The City complies with all Federal, State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
Apr 21, 2024
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is currently recruiting to fill six (6) Head Start/Early Head Start Assistant Instructor vacancies within the Human Services Department. Under direction in the Human Services Department, the Head Start/Early Head Start Assistant Instructor position assists with instructing children enrolled in Head Start/State Preschool/Early Head Start Programs; assists with introducing parents to early childhood development concepts; observes during developmental assessments and may document observations; assists in organizing and setting up educational and play materials for classrooms; and performs related duties as assigned. The Head Start/Early Head Start Assistant Instructor is an entry-level classification in the Head Start/Early Head Start Instructor series. The incumbent is responsible for assisting assigned teacher(s) with conducting developmentally appropriate activities for children in the Head Start/State Preschool/Early Head Start Programs. This classification can be distinguished from the Head Start/Early Head Start Instructor, which is a fully functional journey-level teacher position. It is further distinguished from the Head Start/Early Head Start Substitute Associate Instructor position, which is also an entry-level position that provides oversight and instruction in the classroom. The incumbent receives general supervision from the Early Childhood Center Director and may receive lead direction from Head Start/Early Head Start Instructors. This is a public contact position. Although no current vacancies require a specific language, bilingual skills are highly desirable, and the eligible list may be used to fill future vacancies that may require bilingual skills. **Required at the time of application: Copy of College Transcripts. Applications without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your online application. The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. This recruitment may close without notice once a sufficient number of applications have been received. * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Examples of Duties Duties may include but are not limited to the following : Assist with instructing children in basic infant/toddler/preschool education concepts. Assist with organizing and setting up developmentally appropriate educational and play materials for the classroom. Assist with conducting fire, disaster and safety drills in the classroom; inspect facility for safety standards and maintenance needs. Assist with organizing and scheduling daily activities at the center classroom. Prepare snacks and serve meals. Assist with conducting outreach and recruiting children and families for enrollment in the Head Start/State Preschool/Early Head Start Program. Observe, visually supervise and monitor children, and take action as needed during activities to ensure their health and safety at all times. Observe children for unusual behavior or illness and notify Head Start/Early Head Start Instructor or Early Childhood Center Director. Provide support during parent conferences. Maintain a clean and organized indoor and outdoor environment, including the food service area. Assist with maintaining routine records for daily attendance and progress of children in the classroom. Partner with parents to adhere to individualized educational programs (IEPs) for their children. Support the parent education, planning, and goal setting for parents. Promote parent/child bonding and nurturing parent/child relationships through modeling developmentally and culturally appropriate interactions and communications. Administer Pediatric First Aid and Cardiopulmonary Resuscitation (CPR), as needed. Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Six (6) units of Early Childhood Education (ECE) or Child Development (CD) from an accredited college or university. ADDITIONAL REQUIREMENT FOR EARLY HEAD START PROGRAM ASSISTANT INSTRUCTORS : Education must include three (3) units of Infant/Toddler coursework. Experience: None required. Experience in a licensed child care center or comparable group child care program is highly desirable. Copy of college transcript(s) is required and must be attached. Applications submitted without the required documents will be considered incomplete. Please be sure to scan and attach the required documents to your on-line application. LICENSE OR CERTIFICATE Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Must obtain a State of California Child Development Assistant Teacher Permit within six (6) months of employment. Must demonstrate proof of application for Assistant Teacher Permit from the State of California upon hire. Failure to obtain relevant teaching permit within six (6) months will be grounds for removal. Must obtain Pediatric First Aid and CPR certifications within one year of employment and maintain throughout tenure of employment. OTHER REQUIREMENTS Depending on nature of assignment, candidates who receive offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Proficiency in a foreign language may be required. KNOWLEDGE AND ABILITIES: Knowledge of: Basic concepts of infant, toddler, preschool, and early childhood development, growth and behavior. Motor skills and development fundamentals. Principles and practices of teaching in an early childhood setting. Classroom safety related to care and oversight of infant/toddler/preschool children. Safe work practices. Modern office equipment. Personal computer and software applications. Ability to: Assist with leading learning activities for children and parents. Assist with maintaining records. Support the screening and assessment of children. Assist with implementing developmentally appropriate activities for children. Learn and follow Head Start/Early Head Start and California State Licensing rules and regulations. Communicate effectively with children and parents. Follow oral and written directions. Work as part of a team in a culturally diverse environment. Carry out routine tasks in conjunction with assigned staff to meet established deadlines pursuant to performance standards and departmental policies and procedures. Stand, walk, squat, kneel, bend, twist, reach above shoulder level and below waist level, push and pull, and lift up to 50 lbs. while monitoring children. Grasp and manipulate items such as writing utensils. Sit on the floor while working with infants, toddlers and children. Carry and bottle feed infants/toddlers. Walk from a parked car to a home site and climb up flights of stairs as necessary. Administer CPR and Pediatric First Aid. Establish and maintain effective working relationships with those contacted in the performance of required duties. Supplemental Information The Selection Process Stage I: The first stage in the selection process will consist of a review of each applicant's employment application, transcripts, and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your college transcripts to your online application. Applications submitted without all required materials will not be given further consideration. Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant's score (before residency, seniority and/or veteran points, if applicable) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III. Stage III: The third stage may consist of a oral examination that may be preceded by a brief written exercise (weighted 100%) that will test the knowledge, skills and abilities listed in the qualifications section. The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. This is a continuous recruitment; additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list and referred to hiring departments according to rank. Candidates who are on an active eligible list may not re-apply for the duration of the eligible list. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. Date of Examination: Tentatively Scheduled for mid-August, 2022 The City of Oakland is an EEO/ADA Employer. The City complies with all Federal, State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
MASSACHUSETTS TRIAL COURT
Ayer, Massachusetts, United States
Title: Case Specialist- Ayer Pay Grade: Grade 7 Starting Pay: $ 44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a backup to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system that features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-14
May 15, 2024
Full Time
Title: Case Specialist- Ayer Pay Grade: Grade 7 Starting Pay: $ 44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a backup to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system that features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-14