The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position This is a Lateral Transfer opportunity. Applicants must be current Eligibility Specialist I OR II with other agencies to qualify for this position. Under direct supervision, employees in this class determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for program caseload administration; initiate and process casework; identify needs and make appropriate referrals for health, social and/or employment services; and perform related work as required. This list may be used to fill current and future Eligibility Specialists I/II vacancies for up to twelve months. This position will be filled at the I or II, depending on the education, experience, knowledge, skills, abilities and competencies demonstrated throughout the exam process. This position is located in Self Sufficiency Services Division in Health and Human Services Division. B ilingual Spanish skills required. Position Requirements EDUCATION AND EXPERIENCE: To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities. Required minimum qualifications: Eligibility Specialist I ($ 28.64 - $ 33.89/hour) Graduation from an accredited four-year college or university. OR Four (4) years of full-time experience performing clerical duties. Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed. OR Two (2) years of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs. Eligibility Specialist II ( $ 32.40 - $ 38.38/hour) One (1) year of experience performing duties of the Eligibility Specialist I classification. License or Certificate: * *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process 1. Application review for minimum qualifications and oral panel interviews will be conducted on a continuous basis until the current vacancies are filled. The dates for Oral Panel Interviews will be provided with advanced notice. 2. The most qualified candidates based on the minimum qualifications, will be invited to Departmental Oral Board Panel Interviews. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description including the example of duties of Eligibility Specialist I and Eligibility Specialist II Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Apr 16, 2024
Full Time
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position This is a Lateral Transfer opportunity. Applicants must be current Eligibility Specialist I OR II with other agencies to qualify for this position. Under direct supervision, employees in this class determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for program caseload administration; initiate and process casework; identify needs and make appropriate referrals for health, social and/or employment services; and perform related work as required. This list may be used to fill current and future Eligibility Specialists I/II vacancies for up to twelve months. This position will be filled at the I or II, depending on the education, experience, knowledge, skills, abilities and competencies demonstrated throughout the exam process. This position is located in Self Sufficiency Services Division in Health and Human Services Division. B ilingual Spanish skills required. Position Requirements EDUCATION AND EXPERIENCE: To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities. Required minimum qualifications: Eligibility Specialist I ($ 28.64 - $ 33.89/hour) Graduation from an accredited four-year college or university. OR Four (4) years of full-time experience performing clerical duties. Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed. OR Two (2) years of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs. Eligibility Specialist II ( $ 32.40 - $ 38.38/hour) One (1) year of experience performing duties of the Eligibility Specialist I classification. License or Certificate: * *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process 1. Application review for minimum qualifications and oral panel interviews will be conducted on a continuous basis until the current vacancies are filled. The dates for Oral Panel Interviews will be provided with advanced notice. 2. The most qualified candidates based on the minimum qualifications, will be invited to Departmental Oral Board Panel Interviews. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description including the example of duties of Eligibility Specialist I and Eligibility Specialist II Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities. SOCIAL SERVICES DIVISION The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services. THE OPPORTUNITY Use your knowledge and experience to help those in your community! You will have the opportunity to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems, and identify needs and makes appropriate referrals for health, social, and/or employment services. The selected candidate will have the opportunity to: Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and determine eligibility for public assistance programs and services. Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensure accuracy and completion of application and declaration forms. Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies. Enter and retrieve numerical and narrative data and issue benefits from an automated computer system. Evaluate clients for and answer questions on Advanced Payment Tax Credits related to health care reform. Explain a variety of plan options, costs, and individual plan features through Covered California. For a full description of duties and responsibilities please review the job description here . Want to know more? Check out this short video about a day in the life of an Eligibility Specialist. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations : Eligibility Specialist II, Salary Range $24.04 - $29.22 Hourly : One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist I. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Click here to view the minimum qualifications for Eligibility Specialist II, as well as the physical, environmental, and working conditions. The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. In order to be eligible to receive such differential, an employee must demonstrate language proficiency acceptable to the Department Head as certified in writing to the Director of Human Resources. The Human Resources Department shall use a verbal and/or written testing process, depending upon the level of bilingual skill required of the employee, to validate the employee's skills. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. A copy of the Memorandum of Understanding is available on the County of El Dorado website. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening , qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Eligibility Specialist II. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Placerville, CA. There is currently one (1) full time vacancy in the Health and Human Services Agency, Social Services, Located in Placerville, CA. Click Here for Frequently Asked Questions . The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing. A positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here area few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Races Farm to Fork Restaurants Small Business Shops Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities. SOCIAL SERVICES DIVISION The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services. THE OPPORTUNITY Use your knowledge and experience to help those in your community! You will have the opportunity to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems, and identify needs and makes appropriate referrals for health, social, and/or employment services. The selected candidate will have the opportunity to: Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and determine eligibility for public assistance programs and services. Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensure accuracy and completion of application and declaration forms. Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies. Enter and retrieve numerical and narrative data and issue benefits from an automated computer system. Evaluate clients for and answer questions on Advanced Payment Tax Credits related to health care reform. Explain a variety of plan options, costs, and individual plan features through Covered California. For a full description of duties and responsibilities please review the job description here . Want to know more? Check out this short video about a day in the life of an Eligibility Specialist. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations : Eligibility Specialist II, Salary Range $24.04 - $29.22 Hourly : One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist I. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Click here to view the minimum qualifications for Eligibility Specialist II, as well as the physical, environmental, and working conditions. The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. In order to be eligible to receive such differential, an employee must demonstrate language proficiency acceptable to the Department Head as certified in writing to the Director of Human Resources. The Human Resources Department shall use a verbal and/or written testing process, depending upon the level of bilingual skill required of the employee, to validate the employee's skills. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. A copy of the Memorandum of Understanding is available on the County of El Dorado website. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening , qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Eligibility Specialist II. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Placerville, CA. There is currently one (1) full time vacancy in the Health and Human Services Agency, Social Services, Located in Placerville, CA. Click Here for Frequently Asked Questions . The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing. A positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here area few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Races Farm to Fork Restaurants Small Business Shops Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Grow your career with the County of Sonoma. Become an Employment and Training Specialist! Starting salary up to $ 40.20 /hour ($ 83,902 /year), a competitive total compensation package, p lus an additional $1.50/hour for fluent bilingual assignments** Employment and Training Specialists (ETSs) with the Human Services Department (HSD) are responsible for determining clients' initial and continued eligibility for SonomaWORKS, CalFresh, and other public assistance and employment programs. In order to develop goals that help clients reach self-sufficiency, ETSs identify, analyze, and address social problems and barriers to employment. They monitor client progress through various programs, evaluate specific needs, and provide additional assistance as required. ETSs also work closely with Employment and Training Counselors and partner staff on a variety of issues and strategies related to client’s progress, support, and case management, and are responsible for monitoring, motivating, and assisting clients in carrying out employment-related activities. The ideal candidates will possess: A passion for working with the community and assisting others to reach their employment goals Experience working with regulations and the ability to accurately apply rules, policies, and procedures A background in working with individuals experiencing the challenges of homelessness, mental illness, substance abuse, poverty, and other significant barriers Strong word processing skills and high attention to detail Caseload management skills and familiarity with Safety-Net service programs Excellent interpersonal skills, with the proven ability to build effective working relationships Strong verbal and written communication abilities, with the ability to interact with a diverse customer base About The Employment and Training (E&T) Division The E&T Division helps individuals and families with job search, financial assistance, and employment and training services. E&T also helps employers find qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. E&T programs include: California Work Opportunity and Responsibility to Kids (CalWORKs) Workforce Innovation and Opportunity Act (WIOA) Sonoma County Workforce Investment Board (WIB) For additional information about the E&T Division, please visit our website . About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . **The b ilingual positions for this recruitment requires English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for these bilingual positions must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment to confirm the level of skill in this area. Fluent bilingual premium pay is $1.50/hour. This recruitment is currently being conducted to fill two English and four fluent bilingual (English/Spanish) Employment and Training Specialist positions. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Possession of the knowledge and abilities listed. Normally, completion of 60 semester units or 90 quarter units at an accredited college including at least 18 semester or 24 quarter units in sociology, psychology, counseling, social work, business, math, or other related fields and two years of experience providing case work services, including some experience dealing with employment-related issues. OR One year of experience as an Eligibility Worker in an employment and training environment would provide such opportunity. OR One year of experience as an Eligibility Worker II with the County of Sonoma Human Services Department. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Working knowledge of: Federal, State, and County public assistance and employment and training programs, goals, regulations, policies, and procedures; principles, methods, and techniques of effective interviewing and techniques related to gathering relevant information; socioeconomic, physical, mental, and behavioral problems, cultural differences, and language barriers to employment; dynamics of human behavior including problem solving and motivational techniques; the use of computer information systems used within the agency; basic record keeping procedures and general office procedures; the use of tables and formulas. Knowledge of: basic mathematics; the English language sufficient to read and understand job-related materials and to effectively explain them to clients; good public relations. Ability to: assist clients in achieving the goal of self-sufficiency; work independently in performing most work assignments; define problems, analyze data, evaluate, and select from possible alternatives for problem resolution; identify potential and real barriers to employment; read, understand, and uniformly apply complex governmental regulations, directives, policies, and procedures; function effectively in a system with pressure, strict deadlines, and constant changes; use computer information systems and analyze and interpret such information; plan, organize, prioritize and process work to ensure deadlines are met; accurately complete basic mathematical computations; effectively communicate orally and in writing with persons from a variety of backgrounds; confer with staff on client problems, issues, and progress; refer clients to program components, staff, and other community services, as needed; assess and manage difficult and hostile person: or situations and call for intervention when appropriate; courteously deal with people both in person and on the telephone. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/13/2024 11:59 PM Pacific
Apr 24, 2024
Full Time
Position Information Grow your career with the County of Sonoma. Become an Employment and Training Specialist! Starting salary up to $ 40.20 /hour ($ 83,902 /year), a competitive total compensation package, p lus an additional $1.50/hour for fluent bilingual assignments** Employment and Training Specialists (ETSs) with the Human Services Department (HSD) are responsible for determining clients' initial and continued eligibility for SonomaWORKS, CalFresh, and other public assistance and employment programs. In order to develop goals that help clients reach self-sufficiency, ETSs identify, analyze, and address social problems and barriers to employment. They monitor client progress through various programs, evaluate specific needs, and provide additional assistance as required. ETSs also work closely with Employment and Training Counselors and partner staff on a variety of issues and strategies related to client’s progress, support, and case management, and are responsible for monitoring, motivating, and assisting clients in carrying out employment-related activities. The ideal candidates will possess: A passion for working with the community and assisting others to reach their employment goals Experience working with regulations and the ability to accurately apply rules, policies, and procedures A background in working with individuals experiencing the challenges of homelessness, mental illness, substance abuse, poverty, and other significant barriers Strong word processing skills and high attention to detail Caseload management skills and familiarity with Safety-Net service programs Excellent interpersonal skills, with the proven ability to build effective working relationships Strong verbal and written communication abilities, with the ability to interact with a diverse customer base About The Employment and Training (E&T) Division The E&T Division helps individuals and families with job search, financial assistance, and employment and training services. E&T also helps employers find qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. E&T programs include: California Work Opportunity and Responsibility to Kids (CalWORKs) Workforce Innovation and Opportunity Act (WIOA) Sonoma County Workforce Investment Board (WIB) For additional information about the E&T Division, please visit our website . About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . **The b ilingual positions for this recruitment requires English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for these bilingual positions must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment to confirm the level of skill in this area. Fluent bilingual premium pay is $1.50/hour. This recruitment is currently being conducted to fill two English and four fluent bilingual (English/Spanish) Employment and Training Specialist positions. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Possession of the knowledge and abilities listed. Normally, completion of 60 semester units or 90 quarter units at an accredited college including at least 18 semester or 24 quarter units in sociology, psychology, counseling, social work, business, math, or other related fields and two years of experience providing case work services, including some experience dealing with employment-related issues. OR One year of experience as an Eligibility Worker in an employment and training environment would provide such opportunity. OR One year of experience as an Eligibility Worker II with the County of Sonoma Human Services Department. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Working knowledge of: Federal, State, and County public assistance and employment and training programs, goals, regulations, policies, and procedures; principles, methods, and techniques of effective interviewing and techniques related to gathering relevant information; socioeconomic, physical, mental, and behavioral problems, cultural differences, and language barriers to employment; dynamics of human behavior including problem solving and motivational techniques; the use of computer information systems used within the agency; basic record keeping procedures and general office procedures; the use of tables and formulas. Knowledge of: basic mathematics; the English language sufficient to read and understand job-related materials and to effectively explain them to clients; good public relations. Ability to: assist clients in achieving the goal of self-sufficiency; work independently in performing most work assignments; define problems, analyze data, evaluate, and select from possible alternatives for problem resolution; identify potential and real barriers to employment; read, understand, and uniformly apply complex governmental regulations, directives, policies, and procedures; function effectively in a system with pressure, strict deadlines, and constant changes; use computer information systems and analyze and interpret such information; plan, organize, prioritize and process work to ensure deadlines are met; accurately complete basic mathematical computations; effectively communicate orally and in writing with persons from a variety of backgrounds; confer with staff on client problems, issues, and progress; refer clients to program components, staff, and other community services, as needed; assess and manage difficult and hostile person: or situations and call for intervention when appropriate; courteously deal with people both in person and on the telephone. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/13/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with at least thirty (30) semester hours of natural or basic Science. Three (3) years’ experience in the field of Environmental Health. Licenses or Certifications: Valid Texas Class C Driver’s License. State of Texas Professional Sanitarian Registration or Credentialed as an Environmental Health Specialist/ Registered Sanitarian ( REHS /RS) by the National Environmental Health Association ( NEHA ) with the ability to obtain a Texas Registered Sanitarian license within (Six) 6 months of acceptance of position. Notes to Applicants Position Overview: The Austin Public Health, Environmental Health Services Division provides critical public health regulatory operations including food inspections, special permitting, plan review, environmental vector control and community education efforts. This position will primarily provide inspection services in unincorporated Travis County districts, including food, pools, and environmental complaint investigations. In addition to the minimum and preferred qualifications, the ideal candidate for these positions will demonstrate ethical values and integrity in decision-making. The Ideal candidate will be able to work independent of continuous supervision. They will be a self-starter. They will have an eye for detail. They will have an aptitude for good customer service and be able to deescalate conflict or heated situations. Driving Requirement: This position requires a valid Class “C” driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. APH Information This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Public Health worksite - including parking lots, garages, or in any personal vehicle located on the premises. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for the Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. If you are selected to interview: This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate, and/or graduate degrees, will be required. A skills assessment may be required. In-person interview(s) may be required for this process. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment, and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $27.16 - $32.87 Hours Monday - Friday 7:45 a.m. - 4:45 p.m. Job Close Date 05/17/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln, Austin, Texas 78754 Preferred Qualifications Preferred Experience: Bilingual preferred but not required Strong background in Food and Pool Inspections Strong familiarity with the 2017 FDA Food Code and Swimming Pool Standards Completion of FDA Voluntary Standard #2 for Training Ability and willingness to independently work occasional nights & weekends. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Enforces state, county and local health and safety codes and ordinances with the authority to close businesses and facilities for administrative and health hazard violations. Provides 24/7/365 City/County wide emergency response to public health and environmental emergencies. Issues citations, notices of violation, and service requests, and is authorized to impose re-inspection fees/penalties. Files criminal cases when applicable with the appropriate court of law and provides expert witness testimony in subsequent litigation. Coordinates, directs and/or conducts inspections and investigations in a variety of environmental settings for the purposes of protecting the public health and safety. Excludes or restricts employee work conditions based on Texas Administrative Code regulations. Provides field audits and second opinions of inspections and investigations. Investigates citizen complaints of any location, business or residence if probable cause exists of a public health hazard and develops plan for best practices and compliance. Detains food or equipment and requires the destruction of product which may be contaminated or pose a health hazard. Collects and analyzes samples and data and provides recommendations. Conducts meetings, staff training, and presentations for public education. Develops public education programs. Develops, generates and submits surveys and incident reports. Maintains database/documentation. Responsibilities - Supervision and/or Leadership Exercised: Provides leadership and training to Environmental Health Officer I and II positions. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles, interpretation, and administration of applicable policies, codes, and municipal, State, Federal regulations and guidelines. Knowledge of proper safety practices, procedures and regulations applicable to work being performed. Knowledge of applicable health and safety codes, ordinances and regulations. Skill in analyzing professional engineered drawings and specifications for approval. Skill in analyzing research to determine applicable ordinances, codes, regulations, and statutes. Skill in resolving problems or situations requiring the exercise of good judgment. Skill in preparing clear and concise written reports, and in presenting data to provide timely management information. Skill in communicating, orally and in writing, any violation and the requirements for its improvement and/or rehabilitation to architects, contractors, developers, other City staff, and the public to achieve voluntary compliance. Knowledge of the methods required in reading and interpreting maps and/or plans. Knowledge of computer programs such as databases and word processing. Ability to use digital camera and personal, laptop, and/or notebook computer. Skill in making accurate measurements and computations, and in maintaining records. Ability to use effective time management to meet Federal, State, City, Department, and Division mandated deadlines. Skill in establishing and maintaining good working relationships other City employees, contractors and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation with a Bachelor’s degree from an accredited college or university with at least thirty (30) semester hours of natural or basic Science and Three (3) years’ experience in the field of Environmental Health. Do you meet these minimum requirements? Yes No * This position requires: A State of Texas Professional Sanitarian Registration or Credentialed as an Environmental Health Specialist/ Registered Sanitarian (REHS/RS) by the National Environmental Health Association (NEHA) with the ability to obtain a Texas Registered Sanitarian license within (Six) 6 months of acceptance of position. Do you meet this requirement? Yes No * This position requires a Class "C" Driver License. Do you have a Class "C" Driver License or if selected for this position, do you have the ability to acquire a Class "C" Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Have you been standardized in Retail Food Inspections according to FDA Voluntary Standard #2 by a Local or State Health Agency? Yes No * Are you bilingual in English/Spanish or English/other language. Fluent in two languages - read, write, speak Bilingual and able to speak in the second languae Bilingual and understand if someone is speaking to me in second language None of the above * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know * If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 27, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with at least thirty (30) semester hours of natural or basic Science. Three (3) years’ experience in the field of Environmental Health. Licenses or Certifications: Valid Texas Class C Driver’s License. State of Texas Professional Sanitarian Registration or Credentialed as an Environmental Health Specialist/ Registered Sanitarian ( REHS /RS) by the National Environmental Health Association ( NEHA ) with the ability to obtain a Texas Registered Sanitarian license within (Six) 6 months of acceptance of position. Notes to Applicants Position Overview: The Austin Public Health, Environmental Health Services Division provides critical public health regulatory operations including food inspections, special permitting, plan review, environmental vector control and community education efforts. This position will primarily provide inspection services in unincorporated Travis County districts, including food, pools, and environmental complaint investigations. In addition to the minimum and preferred qualifications, the ideal candidate for these positions will demonstrate ethical values and integrity in decision-making. The Ideal candidate will be able to work independent of continuous supervision. They will be a self-starter. They will have an eye for detail. They will have an aptitude for good customer service and be able to deescalate conflict or heated situations. Driving Requirement: This position requires a valid Class “C” driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. APH Information This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Public Health worksite - including parking lots, garages, or in any personal vehicle located on the premises. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for the Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. If you are selected to interview: This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate, and/or graduate degrees, will be required. A skills assessment may be required. In-person interview(s) may be required for this process. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment, and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $27.16 - $32.87 Hours Monday - Friday 7:45 a.m. - 4:45 p.m. Job Close Date 05/17/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln, Austin, Texas 78754 Preferred Qualifications Preferred Experience: Bilingual preferred but not required Strong background in Food and Pool Inspections Strong familiarity with the 2017 FDA Food Code and Swimming Pool Standards Completion of FDA Voluntary Standard #2 for Training Ability and willingness to independently work occasional nights & weekends. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Enforces state, county and local health and safety codes and ordinances with the authority to close businesses and facilities for administrative and health hazard violations. Provides 24/7/365 City/County wide emergency response to public health and environmental emergencies. Issues citations, notices of violation, and service requests, and is authorized to impose re-inspection fees/penalties. Files criminal cases when applicable with the appropriate court of law and provides expert witness testimony in subsequent litigation. Coordinates, directs and/or conducts inspections and investigations in a variety of environmental settings for the purposes of protecting the public health and safety. Excludes or restricts employee work conditions based on Texas Administrative Code regulations. Provides field audits and second opinions of inspections and investigations. Investigates citizen complaints of any location, business or residence if probable cause exists of a public health hazard and develops plan for best practices and compliance. Detains food or equipment and requires the destruction of product which may be contaminated or pose a health hazard. Collects and analyzes samples and data and provides recommendations. Conducts meetings, staff training, and presentations for public education. Develops public education programs. Develops, generates and submits surveys and incident reports. Maintains database/documentation. Responsibilities - Supervision and/or Leadership Exercised: Provides leadership and training to Environmental Health Officer I and II positions. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles, interpretation, and administration of applicable policies, codes, and municipal, State, Federal regulations and guidelines. Knowledge of proper safety practices, procedures and regulations applicable to work being performed. Knowledge of applicable health and safety codes, ordinances and regulations. Skill in analyzing professional engineered drawings and specifications for approval. Skill in analyzing research to determine applicable ordinances, codes, regulations, and statutes. Skill in resolving problems or situations requiring the exercise of good judgment. Skill in preparing clear and concise written reports, and in presenting data to provide timely management information. Skill in communicating, orally and in writing, any violation and the requirements for its improvement and/or rehabilitation to architects, contractors, developers, other City staff, and the public to achieve voluntary compliance. Knowledge of the methods required in reading and interpreting maps and/or plans. Knowledge of computer programs such as databases and word processing. Ability to use digital camera and personal, laptop, and/or notebook computer. Skill in making accurate measurements and computations, and in maintaining records. Ability to use effective time management to meet Federal, State, City, Department, and Division mandated deadlines. Skill in establishing and maintaining good working relationships other City employees, contractors and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation with a Bachelor’s degree from an accredited college or university with at least thirty (30) semester hours of natural or basic Science and Three (3) years’ experience in the field of Environmental Health. Do you meet these minimum requirements? Yes No * This position requires: A State of Texas Professional Sanitarian Registration or Credentialed as an Environmental Health Specialist/ Registered Sanitarian (REHS/RS) by the National Environmental Health Association (NEHA) with the ability to obtain a Texas Registered Sanitarian license within (Six) 6 months of acceptance of position. Do you meet this requirement? Yes No * This position requires a Class "C" Driver License. Do you have a Class "C" Driver License or if selected for this position, do you have the ability to acquire a Class "C" Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Have you been standardized in Retail Food Inspections according to FDA Voluntary Standard #2 by a Local or State Health Agency? Yes No * Are you bilingual in English/Spanish or English/other language. Fluent in two languages - read, write, speak Bilingual and able to speak in the second languae Bilingual and understand if someone is speaking to me in second language None of the above * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know * If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents