CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Director of Clinical Operations Classification Title: Administrator II Posting Details Priority Application Date (Posting will remain open until filled): Thursday, May 23, 2024 @ 11:55pm PDT Hiring Preference Not Applicable Position Summary Under the direction of the Senior Associate Vice President of Student Health & Counseling Services (SHCS), the Director is responsible for day-to-day management and supervision of all SHCS clinic & business operations. The Director provides leadership to ensure quality service is delivered that meets the evolving needs of our student population. The Director plays a key role in administrative oversight of the health center which includes services in urgent care, primary care, radiology, laboratory services, immunization clinic, integrated health information management, and billing, the Director is also responsible assisting with clinical input for sports medicine/athletic training. The Director ensures the fiscal management of the annual budget working with the Budget Analyst and Sr. AVP and in collaboration with the Medical Director, Counseling Director, Pharmacist in Charge, Associate Director of Campus Wellness, IT Consultant on the use of financial resources and shared budget. Additionally, the Director plays a key role in ongoing compliance and accreditations through AAAHC; other duties include but are not limited to accreditation, emergency preparedness, compliance with all State and Federal regulations, HIPAA, laboratory and x-ray regulations, risk management, procurement, assist with contracting with outside vendors, assessment of programs and services, employee health and ensures the proper maintenance and integrity of the electronic health record system. The Director supports and promotes a professional practice model that encourages collaboration and utilization of data for clinical and administrative operations and is expected to openly support, communicate, and work toward the mission of the department, division, and the university. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $10,500 per month - $12,500 per month CSU Classification Salary Range : $4,812 per month - $15,449 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm. Hours will vary based on operational needs. Department Information Student Health, Counseling Services & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Required Qualifications Position requires possession of a Master’s degree or higher, licensed in the State of California as a Registered Nurse or Nurse Practitioner/Physician Assistant. Requires 7 years of progressive management experience. Candidates must possess a thorough knowledge of administration, organizational development, personnel management, accreditation, strategic planning, budgeting, and facilities management in a healthcare setting. A successful incumbent must possess: An excellent understanding and experience in the management of a medical facility, preferably in an ambulatory care or college health environment. A thorough knowledge of the principles of management, fiscal operations, organizational and strategic planning, and human resources. The ability to lead and supervise the work of a diverse, multidisciplinary staff. The ability to perform independently and in solution-oriented ways. A positive customer service philosophy to both internal and external constituents. The ability to compile, prepare, write, and review error-free reports. Excellent verbal and written communication skills. The ability to understand and implement provisions of collective bargaining agreements and contracts. Experience and expertise in electronic medical records system management. Current ACLS and BLS certification. Conditions of Employment Ability to pass background check Preferred Qualifications Ten or more years’ experience in a management role in a large healthcare or ambulatory care setting. Expertise in using data for monitoring and improving operations, quality of care, and financial sustainability. Emergency Management Training. Required Licenses/Certifications State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Documents Needed to Apply Resume (CV) & Cover Letter Copy of State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 18, 2024
Working Title: Director of Clinical Operations Classification Title: Administrator II Posting Details Priority Application Date (Posting will remain open until filled): Thursday, May 23, 2024 @ 11:55pm PDT Hiring Preference Not Applicable Position Summary Under the direction of the Senior Associate Vice President of Student Health & Counseling Services (SHCS), the Director is responsible for day-to-day management and supervision of all SHCS clinic & business operations. The Director provides leadership to ensure quality service is delivered that meets the evolving needs of our student population. The Director plays a key role in administrative oversight of the health center which includes services in urgent care, primary care, radiology, laboratory services, immunization clinic, integrated health information management, and billing, the Director is also responsible assisting with clinical input for sports medicine/athletic training. The Director ensures the fiscal management of the annual budget working with the Budget Analyst and Sr. AVP and in collaboration with the Medical Director, Counseling Director, Pharmacist in Charge, Associate Director of Campus Wellness, IT Consultant on the use of financial resources and shared budget. Additionally, the Director plays a key role in ongoing compliance and accreditations through AAAHC; other duties include but are not limited to accreditation, emergency preparedness, compliance with all State and Federal regulations, HIPAA, laboratory and x-ray regulations, risk management, procurement, assist with contracting with outside vendors, assessment of programs and services, employee health and ensures the proper maintenance and integrity of the electronic health record system. The Director supports and promotes a professional practice model that encourages collaboration and utilization of data for clinical and administrative operations and is expected to openly support, communicate, and work toward the mission of the department, division, and the university. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $10,500 per month - $12,500 per month CSU Classification Salary Range : $4,812 per month - $15,449 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm. Hours will vary based on operational needs. Department Information Student Health, Counseling Services & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Required Qualifications Position requires possession of a Master’s degree or higher, licensed in the State of California as a Registered Nurse or Nurse Practitioner/Physician Assistant. Requires 7 years of progressive management experience. Candidates must possess a thorough knowledge of administration, organizational development, personnel management, accreditation, strategic planning, budgeting, and facilities management in a healthcare setting. A successful incumbent must possess: An excellent understanding and experience in the management of a medical facility, preferably in an ambulatory care or college health environment. A thorough knowledge of the principles of management, fiscal operations, organizational and strategic planning, and human resources. The ability to lead and supervise the work of a diverse, multidisciplinary staff. The ability to perform independently and in solution-oriented ways. A positive customer service philosophy to both internal and external constituents. The ability to compile, prepare, write, and review error-free reports. Excellent verbal and written communication skills. The ability to understand and implement provisions of collective bargaining agreements and contracts. Experience and expertise in electronic medical records system management. Current ACLS and BLS certification. Conditions of Employment Ability to pass background check Preferred Qualifications Ten or more years’ experience in a management role in a large healthcare or ambulatory care setting. Expertise in using data for monitoring and improving operations, quality of care, and financial sustainability. Emergency Management Training. Required Licenses/Certifications State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Documents Needed to Apply Resume (CV) & Cover Letter Copy of State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant ACLS/BLS Certificate Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Texas Tech University Health Sciences Center
Amarillo, TX
Director of Nurses Amarillo 37536BR Position Description Supervises and delegates nursing care of members of the health team. May perform nursing care based on staffing needs. Functions within the legal scope of practice and in accordance with the policies and procedures of the organization and practice setting. Plans, organizes, directs, and evaluates patient care services. Provides supervision and direction to subordinate nursing staff to ensure a safe, efficient, and professional environment. Participates in the development and implementation of the mission, vision, and values of Managed Care including high quality and patient focused health care in conjunction with the regional operations director, regional medical director and chief nursing officer. Major/Essential Functions In conjunction with the regional operations director, regional medical director and chief nursing officer, participates in the development and implementation of the mission, vision, and values of Managed Care including high quality and patient focused health care. Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as ACA, HIPPA, CLIA and other professional review and standards boards. Monitors communication of patient data using Electronic Health Record to support decision making for delivery of optimal patient care. Investigate quality of care concerns. Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs) of the organizations clinical goals and method of achieving the benchmarks listed. In conjunction with the regional operations director, presents, facilitates, and leads assigned process improvement events using methods of culture appropriate team building, team energizing, data gathering and analysis, problem solving, and project management. Analyzes and reviews relevant data and stats for performance reports and prepares other reports as needed. Plans, coordinates and directs broad and complex nursing management functions, many times, across all disciplines. Regularly conducts facility visits/inspections of each supervising facility. Other duties as assigned About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications Education: Graduated from an approved accredited nursing program. A combination of education and experience to equal nine (9) years of which two (2) are in a supervisory capacity. License/Certification: Current RN license in the State of Texas or ability to obtain a Texas license. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=864044 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d3268800453aad4aba0e5e1162b76a6d
May 08, 2024
Full Time
Director of Nurses Amarillo 37536BR Position Description Supervises and delegates nursing care of members of the health team. May perform nursing care based on staffing needs. Functions within the legal scope of practice and in accordance with the policies and procedures of the organization and practice setting. Plans, organizes, directs, and evaluates patient care services. Provides supervision and direction to subordinate nursing staff to ensure a safe, efficient, and professional environment. Participates in the development and implementation of the mission, vision, and values of Managed Care including high quality and patient focused health care in conjunction with the regional operations director, regional medical director and chief nursing officer. Major/Essential Functions In conjunction with the regional operations director, regional medical director and chief nursing officer, participates in the development and implementation of the mission, vision, and values of Managed Care including high quality and patient focused health care. Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as ACA, HIPPA, CLIA and other professional review and standards boards. Monitors communication of patient data using Electronic Health Record to support decision making for delivery of optimal patient care. Investigate quality of care concerns. Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs) of the organizations clinical goals and method of achieving the benchmarks listed. In conjunction with the regional operations director, presents, facilitates, and leads assigned process improvement events using methods of culture appropriate team building, team energizing, data gathering and analysis, problem solving, and project management. Analyzes and reviews relevant data and stats for performance reports and prepares other reports as needed. Plans, coordinates and directs broad and complex nursing management functions, many times, across all disciplines. Regularly conducts facility visits/inspections of each supervising facility. Other duties as assigned About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications Education: Graduated from an approved accredited nursing program. A combination of education and experience to equal nine (9) years of which two (2) are in a supervisory capacity. License/Certification: Current RN license in the State of Texas or ability to obtain a Texas license. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=864044 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d3268800453aad4aba0e5e1162b76a6d
City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
Contra Costa County, CA
Martinez, California, United States
The Position About the Department of Information Technology The Contra Costa County Department of Information Technology (DoIT) provides a full range of services to the entire County and in the service of its various departments. DoIT’s team manages the central corporate computing complex, the County Wide Area Network (WAN), numerous Local Area Networks (LANs), and provides business and technical consulting services to departments and managers throughout the organization. The department provides services in Administration, Operations, Customer Service Center, Systems & Programming, Desktop and Network Services, Information Security, Public Safety Radio System over the Countywide Microwave System, and Telecommunications and Wide Area Network. Departmental staff provide assistance 24 hours a day, 7 days a week in order to meet the County’s needs. The Position and Ideal Candidate The Information Systems Division Director (Division Director) formulates, develops, plans, organizes, coordinates, and directs the staff and operations for one of the Divisions in the Department of Information Technology. The Department is organized into five divisions: Technical Services, Telecommunications, Enterprise Systems, Security, and Administration. The Department currently has openings in the Technical Services and Telecommunications Divisions. The Division Director for Telecommunications has the responsibility of all data and voice communications within Contra Costa County. In this role the ISDD-Telecom has a diverse span of responsibility including voice communications, data communications, public safety communications and structure cabling. We are looking for someone who has: The ability to be an effective communicator who assesses and includes stakeholders in decision-making and delivery. A deep understanding and experienced in the management and maintenance of large scale enterprise networks, enterprise grade datacenters, developing and maintaining private cloud platforms, and experienced in data communications technologies. Demonstrated ability to successfully manage staff conflicts. Proven ability to build high performing, collaborative technical teams. Proven ability to build and maintain strong relationships with customer departments. Proven ability to develop and manage multi-million dollar budgets. Demonstrated success in vendor management and managed services providers. What you will typically be responsible for: The 24x7x365 uptime for the County’s enterprise Wide Area Network that services critical County services including fire/life/safety functions. The 24x7x365 uptime and operations of the County’s data center. Developing the annual budget for the division, currently at over $12 million. Representing the Information Technology Department as determined by CIO/Director and ACIOs. Supervising 25+ employees within the Enterprise Systems Division and managing the division’s budget. Developing equipment and software replacement plans including Request for Proposal (RFP’s) for appropriate selection and recommending acquisition of equipment to the CIO/Director and ACIOs. A few reasons you might love this job: You will have the opportunity to lead, motivate, coach, and develop employees. You thrive in an environment where you have the opportunity to lead a team through challenges. You will be on the leading edge of emerging technologies and innovation. A few challenges you might face in this job : You will manage multiple priorities and deadlines, and balance competing interests. You maintain a high level of responsibility and accountability. You will be responsible to managing to a strict budget. You must be able to respond to critical outages 24x7x365. Competencies Required: Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Professional Impact : Presenting self as a positive representative of the organization Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Allocating Resources : Prioritizing the use of fiscal and material resources to maximize organizational effectiveness Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks To read the complete job description, please visit the website: www.cccounty.us/hr Minimum Qualifications License: Candidates must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process; AND Education: Possession of a Bachelor's degree from an accredited college or university with major in computer science, business administration, public administration or a closely related field; AND Experience: Four (4) years of full-time experience in information systems which include two (2) years of senior management and administrative responsibility in a medium to large organization for enterprise & business systems including but not limited to ERP systems (People Soft), GIS, security, legacy systems (Mainframe) and customer specific information systems applications and services, or telecommunications and radio systems, or technical services, including networking, WAN, helpdesk, data center operations, desktop support, database management and servers. Government experience is preferred. Substitution for Education: Possession of a current CISSP (Certified Information Systems Security Professional), CISM (Certified Information Systems Manager), or GSLC (GIAC Security Leadership Certification) certification may substitute for part or all of the required education. Desirable Qualifications: Experience in Government Management or Public Administration. Professional credentials such as a certificate in management, project management professional (PMP), or applications/systems certificates Minimum of 5+ years in a senior leadership role within a large enterprise IT Department. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/16/2024 11:59 PM Pacific
May 03, 2024
Full Time
The Position About the Department of Information Technology The Contra Costa County Department of Information Technology (DoIT) provides a full range of services to the entire County and in the service of its various departments. DoIT’s team manages the central corporate computing complex, the County Wide Area Network (WAN), numerous Local Area Networks (LANs), and provides business and technical consulting services to departments and managers throughout the organization. The department provides services in Administration, Operations, Customer Service Center, Systems & Programming, Desktop and Network Services, Information Security, Public Safety Radio System over the Countywide Microwave System, and Telecommunications and Wide Area Network. Departmental staff provide assistance 24 hours a day, 7 days a week in order to meet the County’s needs. The Position and Ideal Candidate The Information Systems Division Director (Division Director) formulates, develops, plans, organizes, coordinates, and directs the staff and operations for one of the Divisions in the Department of Information Technology. The Department is organized into five divisions: Technical Services, Telecommunications, Enterprise Systems, Security, and Administration. The Department currently has openings in the Technical Services and Telecommunications Divisions. The Division Director for Telecommunications has the responsibility of all data and voice communications within Contra Costa County. In this role the ISDD-Telecom has a diverse span of responsibility including voice communications, data communications, public safety communications and structure cabling. We are looking for someone who has: The ability to be an effective communicator who assesses and includes stakeholders in decision-making and delivery. A deep understanding and experienced in the management and maintenance of large scale enterprise networks, enterprise grade datacenters, developing and maintaining private cloud platforms, and experienced in data communications technologies. Demonstrated ability to successfully manage staff conflicts. Proven ability to build high performing, collaborative technical teams. Proven ability to build and maintain strong relationships with customer departments. Proven ability to develop and manage multi-million dollar budgets. Demonstrated success in vendor management and managed services providers. What you will typically be responsible for: The 24x7x365 uptime for the County’s enterprise Wide Area Network that services critical County services including fire/life/safety functions. The 24x7x365 uptime and operations of the County’s data center. Developing the annual budget for the division, currently at over $12 million. Representing the Information Technology Department as determined by CIO/Director and ACIOs. Supervising 25+ employees within the Enterprise Systems Division and managing the division’s budget. Developing equipment and software replacement plans including Request for Proposal (RFP’s) for appropriate selection and recommending acquisition of equipment to the CIO/Director and ACIOs. A few reasons you might love this job: You will have the opportunity to lead, motivate, coach, and develop employees. You thrive in an environment where you have the opportunity to lead a team through challenges. You will be on the leading edge of emerging technologies and innovation. A few challenges you might face in this job : You will manage multiple priorities and deadlines, and balance competing interests. You maintain a high level of responsibility and accountability. You will be responsible to managing to a strict budget. You must be able to respond to critical outages 24x7x365. Competencies Required: Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Professional Impact : Presenting self as a positive representative of the organization Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Allocating Resources : Prioritizing the use of fiscal and material resources to maximize organizational effectiveness Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks To read the complete job description, please visit the website: www.cccounty.us/hr Minimum Qualifications License: Candidates must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process; AND Education: Possession of a Bachelor's degree from an accredited college or university with major in computer science, business administration, public administration or a closely related field; AND Experience: Four (4) years of full-time experience in information systems which include two (2) years of senior management and administrative responsibility in a medium to large organization for enterprise & business systems including but not limited to ERP systems (People Soft), GIS, security, legacy systems (Mainframe) and customer specific information systems applications and services, or telecommunications and radio systems, or technical services, including networking, WAN, helpdesk, data center operations, desktop support, database management and servers. Government experience is preferred. Substitution for Education: Possession of a current CISSP (Certified Information Systems Security Professional), CISM (Certified Information Systems Manager), or GSLC (GIAC Security Leadership Certification) certification may substitute for part or all of the required education. Desirable Qualifications: Experience in Government Management or Public Administration. Professional credentials such as a certificate in management, project management professional (PMP), or applications/systems certificates Minimum of 5+ years in a senior leadership role within a large enterprise IT Department. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/16/2024 11:59 PM Pacific
Orange County, CA
92626, California, United States
CAREER DESCRIPTION Airport Maintenance Deputy Director (Operations and Maintenance Deputy Director) THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fill positions in similar and or lower classifications. Qualified applicants are encouraged to apply immediately. DEADLINE TO APPLY Applications will be accepted from Monday, May 6, 2024, until Monday, May 20, 2024, by 11:59 p.m. (PST). Effective June 28, 2024, salary will be increased by 4.25%. Effective June 27, 2025, salary will be increased by 4.0% Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. The Airport John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach. John Wayne Airport is a medium hub airport with approximately 300,000 commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions of passengers travel each year to their homes, their families, their vacations, and their businesses. The Airport spans more than 510 acres and operates two runways. The 2,887-foot runway serves general aviation and the 5,700-foot main runway serves both commercial and general aviation aircraft. The current Riley Terminal is 730,505 square feet, and provides 20 commercial passenger gates and two smaller commuter passenger terminals at the north and south ends. In October 2018, the Airport completed a major improvement project that, in addition to numerous safety, code, comfort and aesthetic improvements, it also included adding a Nursing Mother’s Lounge and Animal Relief Area. Mission : Connecting People, Places and Opportunities. Vision: To be an airport of choice by creating exceptional experiences. Core Values: REACH R espect E nvironmental Stewardship A ccountability C ollaboration H onesty To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. The Position The County of Orange, John Wayne Airport, has an opportunity for a visionary, entrepreneurial, results-oriented senior-level professional to join our executive team. The Airport Maintenance Deputy Director reports directly to the Airport Director and is responsible for the safe, efficient, and reliable operation of all airport-related facilities and systems, including equipment, mechanical, electrical, electronics, plumbing, fire detection and protection, HVAC systems, building, grounds, jet bridges and the airfield. Maintenance is accomplished with a balanced combination of in-house personnel and specialty outsourced contracts. The Airport Maintenance Deputy Director will lead an In-house workforce separated into major functional areas consisting of supervisors, project managers, multi-trades workers, and technical/systems personnel. This position only focuses on Airport Maintenance and does not oversee landside and airside operations. Work Hours The selected candidate will manage teams who work 24/7 shifts. Therefore, the candidate should be available to work various shifts, including days, nights, weekends, holidays and work after regular working hours for on-call meetings and to provide leadership for after hour projects and maintenance activities, as required. To review the Class Specification for this position, click here. The Ideal Candidate The ideal candidate will have at least t wo (2) years of experience as an Operations and Maintenance Manager, Senior or three (3) years experience as an Operations and Maintenance Manager or its equivalent with the County of Orange. or Six (6) years of management business administration or operations and maintenance management experience related to assignment; must include two (2) years of supervisory experience. - A Bachelor’s degree in business, public administration, facilities management, construction management, civil engineering, environmental management, or directly related field may substitute for one (1) year of the required experience. - A Master’s degree or higher in business, public administration, facilities management, construction management, civil engineering, environmental management, or directly related field may substitute for two (2) years of the required experience. Airport experience is a plus. Additionally, the ideal candidate will demonstrate experience in the following: Excellent communication skills and the ability to work with a variety of audiences. Hands-on problem-solving skills, creativity, innovation, and proven negotiation skills. Experience in team building. Involvement in providing an exceptional guest experience. Ability to collaborate with stakeholders, partners, elected and appointed officials, the public, and Airport leadership. Planning, assigning, and supervising the work of subordinates, including establishing challenging standards and productivity goals with clear measurements Responsible for maintenance of equipment and exercising non-CIP maintenance projects. Responsible for ensuring that all necessary projects to replace facilities/equipment/systems are identified Responsible for ensuring that an organizational structure is in place to fulfill the department's mission in the organization and provide maximum opportunities for employee development and advancement Responsible for ensuring a cost-effective operation Responsible for creating and sustaining a strong, healthy, and equitable culture across the workforce Responsible for ensuring safety and security is always a priority Encourages change and innovation, embracing diverse thinking and styles across all staff levels - Although not required, a professional certification such as the American Association of Airport Executives (AAAE) designation is highly desired. In addition, the successful candidate will have knowledge, skills, and abilities which will demonstrate the following competencies: TECHNICAL EXPERTISE Principles and practices of maintenance service areas related, but not limited, to facilities planning, maintenance, general maintenance, equipment, emergency incident management, sustainability initiatives, and environmental and compliance programs. Principles and practices of non-CIP project management. Principles and practices of negotiating and managing contracts. Principles and practices of modern business management. Principles and practices of budgeting and fiscal management including fund accounting. Principles and practices of maintenance program planning and administration. Principles and practices of service delivery models. Principles and practices of group facilitation and building consensus. Best practices, trends, and emerging technologies. Principles and applications of critical thinking and analysis. Principles and techniques of complex oral presentations and written reports. Principles and practices of conflict resolution and negotiation strategies. Applicable federal, state, and local laws, codes, regulations, and standards. Principles in providing customer service. LEADERSHIP & SUPERVISION Direct and coordinate various personnel functions including, but not limited to performance appraisals, scheduling, and training of assigned staff. Effectively monitor assigned staff workload across multiple shifts for 24/7 operations. Exercise sound managerial judgment with initiative and originality in the generation of new and revised maintenance. Build effective business relationships with stakeholders, tenants, consultants, vendors, and County staff and leadership. Build and lead a team of high-performance, forward-focused, results and customer-oriented professionals. Align team and individual goals to meet the organization’s objectives. Supervisory principles, practices, and techniques, including training, coaching, coordinating deadlines, prioritizing work demands, and assigning/monitoring work Empower staff and inspire creative approaches to doing business “smarter and faster”. STRATEGIC PLANNING Evaluate the effect of current and pending federal, state, and local legislation, regulation, directives, and policies as they relate to SNA maintenance. Develop plans to maximize business maintenance development potential. Assess the Division’s organizational structure to ensure efficient and effective operations, and to develop and implement successful, proactive workforce plans. Collaborate with colleagues to align team/business unit with corporate strategies and objectives. Ability to assess the difference between Maintenance and Capital Improvement Projects and support necessary implementation. Maximize Maintenance Resources and develop a maintenance plan to improve lifespan systems cost-effectively Develop, implement, and monitor the Airport's maintenance improvement plan (MIP). Conduct concession planning, research, and evaluation; develop strategies and apply creative techniques to successfully manage and maintain Airport facilities. EFFECTIVE COMMUNICATION Ability to work effectively and interact with various organizational levels within the County, agency departments, and external vendors. Report ideas and complex material , concisely, and logically both verbally and in writing. Represent the Airport effectively and communicate articulately on a variety of issues that may be confidential or sensitive. Present technical information and concepts, convincingly, and effectively, both orally and in writing, to diverse groups including the media. Maintain cooperative relationships and deal tactfully and effectively with elected and appointed officials at the local, State, and Federal levels including business executives, regulatory agencies, community groups, employees, and the general public. Communicate effectively to resolve issues and develop collaboration on all internal organizational levels and with a wide range of external constituents including business, community, and Airport customers. Assess the Airport’s Maintenance through the eyes of the traveling public, and local community, to anticipate and meet their needs. LICENSE REQUIRED The successful candidate must possess, obtain, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. AIRPORT ACCESS REQUIREMENTS The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS In addition to the standard requirements and conditions listed for all positions, some assignments may require additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions. Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Completion of a background investigation to the satisfaction of the County may be required for some assignments. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing. Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at (949) 252-5177 or at CGolding-Martinez@ocair.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/20/2024 11:59 PM Pacific
May 07, 2024
Full Time
CAREER DESCRIPTION Airport Maintenance Deputy Director (Operations and Maintenance Deputy Director) THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fill positions in similar and or lower classifications. Qualified applicants are encouraged to apply immediately. DEADLINE TO APPLY Applications will be accepted from Monday, May 6, 2024, until Monday, May 20, 2024, by 11:59 p.m. (PST). Effective June 28, 2024, salary will be increased by 4.25%. Effective June 27, 2025, salary will be increased by 4.0% Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. The Airport John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach. John Wayne Airport is a medium hub airport with approximately 300,000 commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions of passengers travel each year to their homes, their families, their vacations, and their businesses. The Airport spans more than 510 acres and operates two runways. The 2,887-foot runway serves general aviation and the 5,700-foot main runway serves both commercial and general aviation aircraft. The current Riley Terminal is 730,505 square feet, and provides 20 commercial passenger gates and two smaller commuter passenger terminals at the north and south ends. In October 2018, the Airport completed a major improvement project that, in addition to numerous safety, code, comfort and aesthetic improvements, it also included adding a Nursing Mother’s Lounge and Animal Relief Area. Mission : Connecting People, Places and Opportunities. Vision: To be an airport of choice by creating exceptional experiences. Core Values: REACH R espect E nvironmental Stewardship A ccountability C ollaboration H onesty To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. The Position The County of Orange, John Wayne Airport, has an opportunity for a visionary, entrepreneurial, results-oriented senior-level professional to join our executive team. The Airport Maintenance Deputy Director reports directly to the Airport Director and is responsible for the safe, efficient, and reliable operation of all airport-related facilities and systems, including equipment, mechanical, electrical, electronics, plumbing, fire detection and protection, HVAC systems, building, grounds, jet bridges and the airfield. Maintenance is accomplished with a balanced combination of in-house personnel and specialty outsourced contracts. The Airport Maintenance Deputy Director will lead an In-house workforce separated into major functional areas consisting of supervisors, project managers, multi-trades workers, and technical/systems personnel. This position only focuses on Airport Maintenance and does not oversee landside and airside operations. Work Hours The selected candidate will manage teams who work 24/7 shifts. Therefore, the candidate should be available to work various shifts, including days, nights, weekends, holidays and work after regular working hours for on-call meetings and to provide leadership for after hour projects and maintenance activities, as required. To review the Class Specification for this position, click here. The Ideal Candidate The ideal candidate will have at least t wo (2) years of experience as an Operations and Maintenance Manager, Senior or three (3) years experience as an Operations and Maintenance Manager or its equivalent with the County of Orange. or Six (6) years of management business administration or operations and maintenance management experience related to assignment; must include two (2) years of supervisory experience. - A Bachelor’s degree in business, public administration, facilities management, construction management, civil engineering, environmental management, or directly related field may substitute for one (1) year of the required experience. - A Master’s degree or higher in business, public administration, facilities management, construction management, civil engineering, environmental management, or directly related field may substitute for two (2) years of the required experience. Airport experience is a plus. Additionally, the ideal candidate will demonstrate experience in the following: Excellent communication skills and the ability to work with a variety of audiences. Hands-on problem-solving skills, creativity, innovation, and proven negotiation skills. Experience in team building. Involvement in providing an exceptional guest experience. Ability to collaborate with stakeholders, partners, elected and appointed officials, the public, and Airport leadership. Planning, assigning, and supervising the work of subordinates, including establishing challenging standards and productivity goals with clear measurements Responsible for maintenance of equipment and exercising non-CIP maintenance projects. Responsible for ensuring that all necessary projects to replace facilities/equipment/systems are identified Responsible for ensuring that an organizational structure is in place to fulfill the department's mission in the organization and provide maximum opportunities for employee development and advancement Responsible for ensuring a cost-effective operation Responsible for creating and sustaining a strong, healthy, and equitable culture across the workforce Responsible for ensuring safety and security is always a priority Encourages change and innovation, embracing diverse thinking and styles across all staff levels - Although not required, a professional certification such as the American Association of Airport Executives (AAAE) designation is highly desired. In addition, the successful candidate will have knowledge, skills, and abilities which will demonstrate the following competencies: TECHNICAL EXPERTISE Principles and practices of maintenance service areas related, but not limited, to facilities planning, maintenance, general maintenance, equipment, emergency incident management, sustainability initiatives, and environmental and compliance programs. Principles and practices of non-CIP project management. Principles and practices of negotiating and managing contracts. Principles and practices of modern business management. Principles and practices of budgeting and fiscal management including fund accounting. Principles and practices of maintenance program planning and administration. Principles and practices of service delivery models. Principles and practices of group facilitation and building consensus. Best practices, trends, and emerging technologies. Principles and applications of critical thinking and analysis. Principles and techniques of complex oral presentations and written reports. Principles and practices of conflict resolution and negotiation strategies. Applicable federal, state, and local laws, codes, regulations, and standards. Principles in providing customer service. LEADERSHIP & SUPERVISION Direct and coordinate various personnel functions including, but not limited to performance appraisals, scheduling, and training of assigned staff. Effectively monitor assigned staff workload across multiple shifts for 24/7 operations. Exercise sound managerial judgment with initiative and originality in the generation of new and revised maintenance. Build effective business relationships with stakeholders, tenants, consultants, vendors, and County staff and leadership. Build and lead a team of high-performance, forward-focused, results and customer-oriented professionals. Align team and individual goals to meet the organization’s objectives. Supervisory principles, practices, and techniques, including training, coaching, coordinating deadlines, prioritizing work demands, and assigning/monitoring work Empower staff and inspire creative approaches to doing business “smarter and faster”. STRATEGIC PLANNING Evaluate the effect of current and pending federal, state, and local legislation, regulation, directives, and policies as they relate to SNA maintenance. Develop plans to maximize business maintenance development potential. Assess the Division’s organizational structure to ensure efficient and effective operations, and to develop and implement successful, proactive workforce plans. Collaborate with colleagues to align team/business unit with corporate strategies and objectives. Ability to assess the difference between Maintenance and Capital Improvement Projects and support necessary implementation. Maximize Maintenance Resources and develop a maintenance plan to improve lifespan systems cost-effectively Develop, implement, and monitor the Airport's maintenance improvement plan (MIP). Conduct concession planning, research, and evaluation; develop strategies and apply creative techniques to successfully manage and maintain Airport facilities. EFFECTIVE COMMUNICATION Ability to work effectively and interact with various organizational levels within the County, agency departments, and external vendors. Report ideas and complex material , concisely, and logically both verbally and in writing. Represent the Airport effectively and communicate articulately on a variety of issues that may be confidential or sensitive. Present technical information and concepts, convincingly, and effectively, both orally and in writing, to diverse groups including the media. Maintain cooperative relationships and deal tactfully and effectively with elected and appointed officials at the local, State, and Federal levels including business executives, regulatory agencies, community groups, employees, and the general public. Communicate effectively to resolve issues and develop collaboration on all internal organizational levels and with a wide range of external constituents including business, community, and Airport customers. Assess the Airport’s Maintenance through the eyes of the traveling public, and local community, to anticipate and meet their needs. LICENSE REQUIRED The successful candidate must possess, obtain, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. AIRPORT ACCESS REQUIREMENTS The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS In addition to the standard requirements and conditions listed for all positions, some assignments may require additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions. Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Completion of a background investigation to the satisfaction of the County may be required for some assignments. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing. Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at (949) 252-5177 or at CGolding-Martinez@ocair.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/20/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF SURVEY (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM In the realm of terminal development and redevelopment, the Survey Division plays a pivotal role in providing critical insights into land use and configuration. By conducting comprehensive surveys, they capture the nuances of terrain, infrastructure, and environmental factors, empowering planners and developers to optimize spatial layouts and infrastructure designs. Whether it's identifying potential expansion areas or assessing the feasibility of new projects, their data-driven approach ensures that terminal development initiatives are executed with precision and foresight. T he division's support extends to ongoing terminal operations, where accurate documentation is essential for maintaining safety and efficiency, by continually updating their records and monitoring changes in the Port's landscape. They provide invaluable guidance to terminal operators, enabling them to navigate logistical challenges and optimize workflow processes. From berth allocation to cargo handling procedures, their insights facilitate smooth operations and minimize disruptions, enhancing overall productivity and customer satisfaction. THE ROLE Reporting directly to the Director of Survey, the Assistant Director of Survey holds the prestigious position of second-in-command within the division, wielding immense influence and responsibility. Charged with steering a talented team of technical and administrative experts, they are the driving force behind the cutting-edge survey services powering the Port's Capital Improvement Program (CIP). From the thrilling depths of bathymetry mapping to the intricate complexities of boundary analysis, this role is a thrilling journey into the heart of maritime exploration and precision engineering. This visionary leader is also tasked with revolutionizing the very fabric of surveying at the Port. They are the architect of innovation, constantly pushing the boundaries of what's possible and pioneering new methodologies to enhance survey management and quality assurance, through their strategic vision and unwavering commitment to excellence. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Thursday, May 16, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 527 173 056# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE Assist the Director of Survey with managing the division: establishes staff work schedules; plans and allocates office space for staff; assists with preparing the division's annual personnel and non-personnel budgets; oversees resource planning and management; establishes, adopts, enforces, and implements the organization's policies and procedures; advises Director on staffing and operational procedural issues; works with Director to develop strategic plans; incorporates best management practices and technologies; evaluates the performance of the Division. Direct assigned Survey Division staff in performing their daily responsibilities; interview and recommend employees for hire; train, coach, and mentor staff; evaluate employee performance, prepare annual performance reviews and provide coaching for performance improvement; take disciplinary action to address performance or other deficiencies. Direct and oversee multiple Survey requests for Capital Improvement Programs (CIPs), bathymetry mapping, and Right-of-Way (ROW) requests to ensure effective delivery by supervising Survey groups: reviews Survey CIP budgets; reviews and approves Survey Service Requests (SSRs), project scopes, budgets, project schedules, cost estimates and contract documents; provides reviews on submittals including reports, calculations, plans, specifications, and estimates; monitors project progress, contractor invoicing and payments, contract amendments and change orders; oversees public bidding processes. Oversee the administration of consultant contracts: Review Requests for Statements of Qualifications (RSOQs) for the purpose of hiring consultants to complete assigned projects; review statements of qualification; prepares short-list of most qualified firms; conducts interviews of the short-listed consultants as part of a panel and chooses consultants; negotiates fees; administers consultant contracts; initiates and reviews consultant contract amendments; reviews and validates consultant invoices; controls scope, schedule, cost, and terms. Manage the Survey Office (SO) that develops and implements Survey services and Survey management policies, procedures, and training for the Engineering Bureau to increase project management effectiveness and provide continuous improvement of project delivery. Ensure the SO captures lessons learned, defines best practices, and performs project and process reviews to improve project delivery. Oversee the implementation of the QA Program, in accordance with SO policies for all project deliverables of the Engineering Bureau and Divisions outside of the Engineering Bureau. Oversee development and deployment of program/project tools to aid in standardization (project audits, reports, templates, and lessons learned library). Interact with senior managers and directors to provide strategic and tactical advice on program/project planning and execution. Prepare agendas and chair various meetings; ensure all action items are completed. Promote a positive, productive, and friendly work environment for the division. Handle day-to-day administrative approval functions for items such as time off requests, electronic time cards, purchase orders, and cash reimbursements. Direct, review, and prepare correspondence and letters to third parties including consultants, other agencies, and stakeholders. Prepare and review Board memoranda and Bureau Notes; approve before submittal to the Director of Survey; attend Board of Harbor Commissioner (BHC) meetings as required. Coordinate onsite consultant Survey services: authorizes work; meets weekly to review project status and issues; assists with resolution of technical problems; serves in the partnering escalation ladder to resolve disputed change items between contractors working for the Port. Advise the Director of Survey on the Port's Capital Improvement Program project, staffing, and operational protocol issues; work with the Director to develop strategic plans for the implementation of the Port's CIP, Environmental, and Real Estate needs. Represent Survey Director in their absence as requested at senior staff meetings, Board of Harbor Commissioner Meetings, or for other queries from senior Port staff; sign correspondence, invoices, and other documents as needed. Review weekly and monthly status reports received from all Survey groups; verify all pertinent information is provided; forward these reports summarizing project status, activity, and issues to the Division Director. Prepare and present technical presentations to industry leaders at conferences; prepare and present non-technical presentations to the BHC to describe Survey requests contained in Board Memoranda. Represent the Port and the Survey Division in engineering and surveying professional functions. Review survey project budgets. Establish and monitor file management and record keeping. Perform other duties as assigned REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: Licensed Land Surveyor authorized to practice land surveying in the State of California, per California Business and Professions Code Section 8726, or a qualified civil engineer licensed before 1982 and has a license number under RCE 33965 (Proof required) Seven or more years of qualifying and licensed land surveying experience, including two years as a survey supervisor or survey manager is required Four years of experience in boundary analysis, geodesy, hydrographic surveys, unmanned aerial systems surveys, and/or construction staking is required TECHNICAL SKILLS NEEDED: Knowledge of land surveying and construction practices related to Port infrastructure and municipal public work projects is required Knowledge of the principles, practices, techniques, and common materials and equipment used in the survey, design, construction, and maintenance of various engineering projects is required Knowledge of land surveying mathematics, components of construction plans, and specifications is required Experience reviewing construction plans for staking purposes Experience with Trimble Business Center software or similar software for survey data processing Experience with survey total stations, data collectors, GPS rovers, scanners, and survey software Experience with Civil3D and/or Microstation CAD software DESIRABLE: A strong knowledge of right-of-way processes is highly desired A Master’s Degree in a related field from an accredited college is desirable Possession of a Project Management Professional (PMP) certification is desirable Experience with Unifier and Munis is highly desired Prior Port or City experience is desired You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. SELECTION PROCEDURE If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Wednesday, May 29, 2024 @ 4:30 pm PDT. To be considered for this opportunity, p lease submit a cover letter, resume, and a scanned copy of your land surveyor license with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to further evaluate candidate qualifications. First and second-round panel interviews are scheduled for Wednesday, June 5, 2024 (virtual) and Thursday, June 13, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/29/2024 4:30 PM Pacific
May 09, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF SURVEY (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM In the realm of terminal development and redevelopment, the Survey Division plays a pivotal role in providing critical insights into land use and configuration. By conducting comprehensive surveys, they capture the nuances of terrain, infrastructure, and environmental factors, empowering planners and developers to optimize spatial layouts and infrastructure designs. Whether it's identifying potential expansion areas or assessing the feasibility of new projects, their data-driven approach ensures that terminal development initiatives are executed with precision and foresight. T he division's support extends to ongoing terminal operations, where accurate documentation is essential for maintaining safety and efficiency, by continually updating their records and monitoring changes in the Port's landscape. They provide invaluable guidance to terminal operators, enabling them to navigate logistical challenges and optimize workflow processes. From berth allocation to cargo handling procedures, their insights facilitate smooth operations and minimize disruptions, enhancing overall productivity and customer satisfaction. THE ROLE Reporting directly to the Director of Survey, the Assistant Director of Survey holds the prestigious position of second-in-command within the division, wielding immense influence and responsibility. Charged with steering a talented team of technical and administrative experts, they are the driving force behind the cutting-edge survey services powering the Port's Capital Improvement Program (CIP). From the thrilling depths of bathymetry mapping to the intricate complexities of boundary analysis, this role is a thrilling journey into the heart of maritime exploration and precision engineering. This visionary leader is also tasked with revolutionizing the very fabric of surveying at the Port. They are the architect of innovation, constantly pushing the boundaries of what's possible and pioneering new methodologies to enhance survey management and quality assurance, through their strategic vision and unwavering commitment to excellence. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Thursday, May 16, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 527 173 056# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE Assist the Director of Survey with managing the division: establishes staff work schedules; plans and allocates office space for staff; assists with preparing the division's annual personnel and non-personnel budgets; oversees resource planning and management; establishes, adopts, enforces, and implements the organization's policies and procedures; advises Director on staffing and operational procedural issues; works with Director to develop strategic plans; incorporates best management practices and technologies; evaluates the performance of the Division. Direct assigned Survey Division staff in performing their daily responsibilities; interview and recommend employees for hire; train, coach, and mentor staff; evaluate employee performance, prepare annual performance reviews and provide coaching for performance improvement; take disciplinary action to address performance or other deficiencies. Direct and oversee multiple Survey requests for Capital Improvement Programs (CIPs), bathymetry mapping, and Right-of-Way (ROW) requests to ensure effective delivery by supervising Survey groups: reviews Survey CIP budgets; reviews and approves Survey Service Requests (SSRs), project scopes, budgets, project schedules, cost estimates and contract documents; provides reviews on submittals including reports, calculations, plans, specifications, and estimates; monitors project progress, contractor invoicing and payments, contract amendments and change orders; oversees public bidding processes. Oversee the administration of consultant contracts: Review Requests for Statements of Qualifications (RSOQs) for the purpose of hiring consultants to complete assigned projects; review statements of qualification; prepares short-list of most qualified firms; conducts interviews of the short-listed consultants as part of a panel and chooses consultants; negotiates fees; administers consultant contracts; initiates and reviews consultant contract amendments; reviews and validates consultant invoices; controls scope, schedule, cost, and terms. Manage the Survey Office (SO) that develops and implements Survey services and Survey management policies, procedures, and training for the Engineering Bureau to increase project management effectiveness and provide continuous improvement of project delivery. Ensure the SO captures lessons learned, defines best practices, and performs project and process reviews to improve project delivery. Oversee the implementation of the QA Program, in accordance with SO policies for all project deliverables of the Engineering Bureau and Divisions outside of the Engineering Bureau. Oversee development and deployment of program/project tools to aid in standardization (project audits, reports, templates, and lessons learned library). Interact with senior managers and directors to provide strategic and tactical advice on program/project planning and execution. Prepare agendas and chair various meetings; ensure all action items are completed. Promote a positive, productive, and friendly work environment for the division. Handle day-to-day administrative approval functions for items such as time off requests, electronic time cards, purchase orders, and cash reimbursements. Direct, review, and prepare correspondence and letters to third parties including consultants, other agencies, and stakeholders. Prepare and review Board memoranda and Bureau Notes; approve before submittal to the Director of Survey; attend Board of Harbor Commissioner (BHC) meetings as required. Coordinate onsite consultant Survey services: authorizes work; meets weekly to review project status and issues; assists with resolution of technical problems; serves in the partnering escalation ladder to resolve disputed change items between contractors working for the Port. Advise the Director of Survey on the Port's Capital Improvement Program project, staffing, and operational protocol issues; work with the Director to develop strategic plans for the implementation of the Port's CIP, Environmental, and Real Estate needs. Represent Survey Director in their absence as requested at senior staff meetings, Board of Harbor Commissioner Meetings, or for other queries from senior Port staff; sign correspondence, invoices, and other documents as needed. Review weekly and monthly status reports received from all Survey groups; verify all pertinent information is provided; forward these reports summarizing project status, activity, and issues to the Division Director. Prepare and present technical presentations to industry leaders at conferences; prepare and present non-technical presentations to the BHC to describe Survey requests contained in Board Memoranda. Represent the Port and the Survey Division in engineering and surveying professional functions. Review survey project budgets. Establish and monitor file management and record keeping. Perform other duties as assigned REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: Licensed Land Surveyor authorized to practice land surveying in the State of California, per California Business and Professions Code Section 8726, or a qualified civil engineer licensed before 1982 and has a license number under RCE 33965 (Proof required) Seven or more years of qualifying and licensed land surveying experience, including two years as a survey supervisor or survey manager is required Four years of experience in boundary analysis, geodesy, hydrographic surveys, unmanned aerial systems surveys, and/or construction staking is required TECHNICAL SKILLS NEEDED: Knowledge of land surveying and construction practices related to Port infrastructure and municipal public work projects is required Knowledge of the principles, practices, techniques, and common materials and equipment used in the survey, design, construction, and maintenance of various engineering projects is required Knowledge of land surveying mathematics, components of construction plans, and specifications is required Experience reviewing construction plans for staking purposes Experience with Trimble Business Center software or similar software for survey data processing Experience with survey total stations, data collectors, GPS rovers, scanners, and survey software Experience with Civil3D and/or Microstation CAD software DESIRABLE: A strong knowledge of right-of-way processes is highly desired A Master’s Degree in a related field from an accredited college is desirable Possession of a Project Management Professional (PMP) certification is desirable Experience with Unifier and Munis is highly desired Prior Port or City experience is desired You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. SELECTION PROCEDURE If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Wednesday, May 29, 2024 @ 4:30 pm PDT. To be considered for this opportunity, p lease submit a cover letter, resume, and a scanned copy of your land surveyor license with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to further evaluate candidate qualifications. First and second-round panel interviews are scheduled for Wednesday, June 5, 2024 (virtual) and Thursday, June 13, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/29/2024 4:30 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION The City of Long Beach, California is seeking an Environmental Services Bureau Manager to oversee the functions of the Bureau, coordinating with two direct reports that manage operations, administration, public outreach, communication, and regulatory compliance. They will oversee a $60 million annual revenue refuse enterprise fund, a $18 million annual revenue general fund among other revenue and expense funds. This Manager plays a pivotal role within the Public Works Department, responsible for the effective and environmentally sound management of recycling, refuse, and organics collection, as well as street sweeping and parking enforcement operations. This position will also lead city staff programs, manage contracted services, and ensure compliance with state and federal mandates. This role requires strategic planning, effective communication, and proactive engagement with stakeholders. The ideal candidate is a technically say administrator and transformational leader who is enthusiastic about sustainability, resource management, and positive leadership methodologies. Lead a dynamic team committed to environmental sustainability and exceptional service delivery. Apply now and help shape the future of waste management in Long Beach! THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Water and Energy Resources Departments. In 2019, the City of Long Beach and Plenary Properties Long Beach unveiled the completion of the new four-building Long Beach Civic Center, which includes a new City Hall and Port Administration Building. The tree-lined pedestrian plaza is reflective of an innovative public-private partnership and the Civic Center is designed to revitalize the civic core of downtown to serve residents, attract visitors, and provide safe and efficient city operations. The City is supported by a FY2023 total budget of $3.2 billion with a General Fund budget of $669 million. It has a FY 2023 Capital Improvement Budget of $500 million. Long Beach employs approximately 6,048 full-time equivalent staff. THE DEPARTMENT & BUREAU The Public Works department consists of six bureaus, supporting the core mission and functions of the City of Long Beach in providing outstanding service to residents, businesses, and community partners. These bureaus include Business Operations, Engineering, Project Management, Public Service, Transportation Project Management, and Environmental Services. The City has embarked on a five year infrastructure investment plan to revitalize infrastructure, prepare Long Beach to be a showcase for the world during the 2028 Olympics, and continue to improve and enhance parks, major corridors, and visitor-serving areas. Click here to learn more about the Department and the Elevate 28 Infrastructure Plan . The award-winning Environmental Services Bureau preserves the upkeep of the cityscape with street sweeping operations that span from major corridors to its residential streets, and a robust refuse and recycling collection service that serves more than nearly 120,000 residential and commercial customers, Actively partnering with the community, ESB has sponsored, hosted, and led community education about reducing waste, collecting household hazardous waste (such as pharmaceuticals), and connecting businesses and non-profits with its Long Beach Exchange Program, which provides for re-use of items such as office equipment. The Bureau also enforces vehicular state and local violations and assists in vehicle impounds related to stolen vehicles, scofflaws, and other incidents. CURRENT BUREAU PRIORITIES &UPCOMING PROJECTS RESIDENTIAL ORGANICS COLLECTION. Implementation of a new residential organic materials collection program over the next 12-18 months that will restructure refuse operations, pivot collections to a team-based model, and work toward compliance with state mandates. PAPERLESS OFFICE. Transitioning the Bureau to a paperless work model, contributing to the Department's mission to eliminate waste, integrate technology and optimize operational efficiencies. AUTOMATED LICENSE PLATE READERS. The Street Sweeping Division is currently preparing to roll out an automated license plate reader system that will streamline operations and improve efficiency. FEASIBILITY STUDY. Along with the growth of the Bureau and integration of Electric Vehicles, the Manager will work closely with stakeholders to determine the needs and feasibility of charging stations, parking requirements and other infrastructure necessary to support the new Organics Collection program. EXAMPLES OF DUTIES THE POSITION Reporting to the Public Works Director, the Enironmental Services Bureau Manager will directly oversee two General Superintendents (Operations and Administration) and indirectly manage the Bureau's approximately 265 total staff. They will maintain high-level oversight of the Bureau's revenue and expense funds, private hauler and vendor contracts, regulatory compliance, grant pursuit and management, and education and community outreach efforts, as well as essential operations across the Bureau's six divisions. This Manager will place a heavy emphasis on culture creation and teambuilding, with the goal of continuing to cultivate a collaborative, positive, and fulfilling work environment for staff. The Bureau Manager will also interface frequently with other departments, City leadership, regulatory agencies, stakeholders and the public, and will foster partnerships, collaboration and communication in these relationships. THE IDEAL CANDIDATE The ideal candidate for this role is a seasoned leader and administrator in waste management or public works, with prior experience in a complex service delivery setting. The ideal Bureau Manager will also have familiarity with California's environmental regulatory landscape. They will be technically savvy, with an innovative mindset and the ability to embrace and implement cutting edge technologies and solutions. Relationship building skills are key in this role, as are adaptability and active listening. Fostering a collaborative team environment across many disciplines and staff backgrounds is critical. This Manager will be a highly driven and energetic leader focused on the Bureau's mission: to deliver core services, reduce waste and create a more sustainable future for the city and the planet. CORE COMPETENCIES for this role include... STRATEGIC PLANNING. Develops and implements long-term strategies aligned with City objectives and environmental sustainability goals. FINANCIAL MANAGEMENT. Proficient in budget oversight, financial planning, and resource allocation to maintain fiscal responsibility and efficiency, CHANGE MANAGEMENT. Navigates and leads through change effectively, fostering adaptability and resilience within the team. CULTURE CREATION. Fosters a positive work culture, ensures staff feel heard and valued, and promotes collaboration, morale, and employee engagement. COMMUNICATION. Uses strong verbal and written communication skills to convey complex information to diverse audiences, including staff, stakeholders, and elected officials. Recruitment Brochure: CLICK HERE REQUIREMENTS TO FILE MINIMUM REQUIREMENTS: The Department of Public Works invites candidates who meet the following minimum requirements to apply: Education: A bachelor’s degree from an accredited college or university, preferably in Business, Public Administration, or a closely related field. Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. Experience: A minimum of five (5) years of progressively responsible professional level experience in refuse collection, waste reduction, recycling, public education programs, street sweeping, parking enforcement (or other law enforcement) or related field with experience in public program implementation; two (2) years of which must have been at a supervisory/managerial level directing large, complex service delivery or field operations. Possession of a valid California Class C Driver License. SELECTION PROCEDURE HOW TO APPLY: For first consideration, apply by June 7th at Environmental Services Bureau Manager - Long Beach, CA - WBCP, Inc. Jobs (applicantpool.com) SAVE THE DATES Round one interviews will take place in person on June 24th . Finalists will move forward to round two virtual interviews on July 1st . Selected candidates must be available for both dates. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act. QUESTIONS? Please contact your recruiter, Lauren Gerson: lauren@wbcpinc.com 866-929-WBCP (9229) toll free 541-664-0376 (direct) The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 6/7/2024 11:59 PM Pacific
May 04, 2024
Full Time
DESCRIPTION The City of Long Beach, California is seeking an Environmental Services Bureau Manager to oversee the functions of the Bureau, coordinating with two direct reports that manage operations, administration, public outreach, communication, and regulatory compliance. They will oversee a $60 million annual revenue refuse enterprise fund, a $18 million annual revenue general fund among other revenue and expense funds. This Manager plays a pivotal role within the Public Works Department, responsible for the effective and environmentally sound management of recycling, refuse, and organics collection, as well as street sweeping and parking enforcement operations. This position will also lead city staff programs, manage contracted services, and ensure compliance with state and federal mandates. This role requires strategic planning, effective communication, and proactive engagement with stakeholders. The ideal candidate is a technically say administrator and transformational leader who is enthusiastic about sustainability, resource management, and positive leadership methodologies. Lead a dynamic team committed to environmental sustainability and exceptional service delivery. Apply now and help shape the future of waste management in Long Beach! THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Water and Energy Resources Departments. In 2019, the City of Long Beach and Plenary Properties Long Beach unveiled the completion of the new four-building Long Beach Civic Center, which includes a new City Hall and Port Administration Building. The tree-lined pedestrian plaza is reflective of an innovative public-private partnership and the Civic Center is designed to revitalize the civic core of downtown to serve residents, attract visitors, and provide safe and efficient city operations. The City is supported by a FY2023 total budget of $3.2 billion with a General Fund budget of $669 million. It has a FY 2023 Capital Improvement Budget of $500 million. Long Beach employs approximately 6,048 full-time equivalent staff. THE DEPARTMENT & BUREAU The Public Works department consists of six bureaus, supporting the core mission and functions of the City of Long Beach in providing outstanding service to residents, businesses, and community partners. These bureaus include Business Operations, Engineering, Project Management, Public Service, Transportation Project Management, and Environmental Services. The City has embarked on a five year infrastructure investment plan to revitalize infrastructure, prepare Long Beach to be a showcase for the world during the 2028 Olympics, and continue to improve and enhance parks, major corridors, and visitor-serving areas. Click here to learn more about the Department and the Elevate 28 Infrastructure Plan . The award-winning Environmental Services Bureau preserves the upkeep of the cityscape with street sweeping operations that span from major corridors to its residential streets, and a robust refuse and recycling collection service that serves more than nearly 120,000 residential and commercial customers, Actively partnering with the community, ESB has sponsored, hosted, and led community education about reducing waste, collecting household hazardous waste (such as pharmaceuticals), and connecting businesses and non-profits with its Long Beach Exchange Program, which provides for re-use of items such as office equipment. The Bureau also enforces vehicular state and local violations and assists in vehicle impounds related to stolen vehicles, scofflaws, and other incidents. CURRENT BUREAU PRIORITIES &UPCOMING PROJECTS RESIDENTIAL ORGANICS COLLECTION. Implementation of a new residential organic materials collection program over the next 12-18 months that will restructure refuse operations, pivot collections to a team-based model, and work toward compliance with state mandates. PAPERLESS OFFICE. Transitioning the Bureau to a paperless work model, contributing to the Department's mission to eliminate waste, integrate technology and optimize operational efficiencies. AUTOMATED LICENSE PLATE READERS. The Street Sweeping Division is currently preparing to roll out an automated license plate reader system that will streamline operations and improve efficiency. FEASIBILITY STUDY. Along with the growth of the Bureau and integration of Electric Vehicles, the Manager will work closely with stakeholders to determine the needs and feasibility of charging stations, parking requirements and other infrastructure necessary to support the new Organics Collection program. EXAMPLES OF DUTIES THE POSITION Reporting to the Public Works Director, the Enironmental Services Bureau Manager will directly oversee two General Superintendents (Operations and Administration) and indirectly manage the Bureau's approximately 265 total staff. They will maintain high-level oversight of the Bureau's revenue and expense funds, private hauler and vendor contracts, regulatory compliance, grant pursuit and management, and education and community outreach efforts, as well as essential operations across the Bureau's six divisions. This Manager will place a heavy emphasis on culture creation and teambuilding, with the goal of continuing to cultivate a collaborative, positive, and fulfilling work environment for staff. The Bureau Manager will also interface frequently with other departments, City leadership, regulatory agencies, stakeholders and the public, and will foster partnerships, collaboration and communication in these relationships. THE IDEAL CANDIDATE The ideal candidate for this role is a seasoned leader and administrator in waste management or public works, with prior experience in a complex service delivery setting. The ideal Bureau Manager will also have familiarity with California's environmental regulatory landscape. They will be technically savvy, with an innovative mindset and the ability to embrace and implement cutting edge technologies and solutions. Relationship building skills are key in this role, as are adaptability and active listening. Fostering a collaborative team environment across many disciplines and staff backgrounds is critical. This Manager will be a highly driven and energetic leader focused on the Bureau's mission: to deliver core services, reduce waste and create a more sustainable future for the city and the planet. CORE COMPETENCIES for this role include... STRATEGIC PLANNING. Develops and implements long-term strategies aligned with City objectives and environmental sustainability goals. FINANCIAL MANAGEMENT. Proficient in budget oversight, financial planning, and resource allocation to maintain fiscal responsibility and efficiency, CHANGE MANAGEMENT. Navigates and leads through change effectively, fostering adaptability and resilience within the team. CULTURE CREATION. Fosters a positive work culture, ensures staff feel heard and valued, and promotes collaboration, morale, and employee engagement. COMMUNICATION. Uses strong verbal and written communication skills to convey complex information to diverse audiences, including staff, stakeholders, and elected officials. Recruitment Brochure: CLICK HERE REQUIREMENTS TO FILE MINIMUM REQUIREMENTS: The Department of Public Works invites candidates who meet the following minimum requirements to apply: Education: A bachelor’s degree from an accredited college or university, preferably in Business, Public Administration, or a closely related field. Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. Experience: A minimum of five (5) years of progressively responsible professional level experience in refuse collection, waste reduction, recycling, public education programs, street sweeping, parking enforcement (or other law enforcement) or related field with experience in public program implementation; two (2) years of which must have been at a supervisory/managerial level directing large, complex service delivery or field operations. Possession of a valid California Class C Driver License. SELECTION PROCEDURE HOW TO APPLY: For first consideration, apply by June 7th at Environmental Services Bureau Manager - Long Beach, CA - WBCP, Inc. Jobs (applicantpool.com) SAVE THE DATES Round one interviews will take place in person on June 24th . Finalists will move forward to round two virtual interviews on July 1st . Selected candidates must be available for both dates. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act. QUESTIONS? Please contact your recruiter, Lauren Gerson: lauren@wbcpinc.com 866-929-WBCP (9229) toll free 541-664-0376 (direct) The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 6/7/2024 11:59 PM Pacific
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $7,218 - $8,167 per month (Commensurate with qualifications and experience) Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Career Center is an integral part of the Office of Academic Innovation (Al) in the Office of Student Success, Equity, and Innovation in the Division of Academic Affairs. The primary goal of Al is to foster and advance a culture of innovation in teaching and learning at Cal Poly Pomona and curate experiential learning opportunities for the campus community. Al is responsible for the strategic, tactical, and operational oversight of the Career Center, Center for Community Engagement, Innovation Incubator, Kellogg Honors College, Office of Undergraduate Research, Student Innovation Idea Lab, and multiple institutional-level initiatives and programs. Within Al, the Career Center's mission to lead, develop, and connect a diverse Cal Poly Pomona community in career readiness and prepare students for the future of work, human and civic engagement. The Career Center's vision is to become a leader in the future of work, human and civic engagement by creating an equity-minded career readiness model while focusing on collaboration and becoming an integral and valued part of the campus community. The Career Center focuses on reimagining student career and professional readiness and emphasizes personal, career, and professional development spanning the entire undergraduate experience. The Career Center will play a significant role in the highly visible, campus-wide initiative to cultivate students thriving inside and outside of the classroom, while preparing them for successful future careers and professional engagements. The Career Center integrates existing resources and programs and creates new initiatives that will benefit students throughout their learning journey as they prepare for meaningful post-graduation opportunities. DUTIES AND RESPONSIBILITIES Employer Engagement Leadership and Management Create a vision for a comprehensive and equity focused industry and employer engagement and connections operation in consultation with the Director of the Career Center. Oversee, supervise, and manage performance of the Learning Aligned Employment Program (LAEP) and the Employer Relations team which includes the Employer Relations & On Campus Recruiting Specialist, Employer Engagement & Events Specialist, and employer engagement student assistants. Train all direct reports on employer relations and event matters as needed. Analyze and evaluate the employer engagement operational workflow. Make recommendations for operational innovations, changes, enhancements, and other improvements. Seek and utilize ongoing feedback from on and off campus constituents for the continual growth and enhancement of employer engagement programs and services. Direct and oversee the comprehensive employer relations team portfolio of employer connections and recruiting programs, systems, and partnerships to include but not limited to: Handshake and other technology and/or external partner systems, career fairs and expos, industry meetups and employer coffee chats, employer site visits and treks in order to engage employers in the campus community and connect them with students and faculty. Lead the ongoing development and implementation of new and innovative employer engagement approaches to include collaborative strategic planning and design experiences to generate targeted and relevant recruiting strategies. Work with the Director to formulate and establish processes and procedures for position classifications, conflict resolution, and staff development. Conduct regular performance evaluations for direct reports and collaborate with the Director to provide staff professional development opportunities. Foster a strong service focused culture within the unit through understanding and sharing information about university policies and procedures as they relate to employer engagement and career readiness, keeping abreast of trends in the field and current research to develop and conduct meetings/workshops/trainings; and developing and implementing programs and services that meet the dynamic needs of students and employers. Learning Aligned Employment Program (LAEP) Oversight Administer and coordinate all aspects of the LAEP program as it relates to the Career Center, including employer development, liaison to financial aid, marketing and promotion, student program recruitment, and linkage to career readiness services and programming. Strategically build & lead relationships with local, regional, state, and national employers and deepen recruiting relationships with existing companies in Cal Poly Pomona's employer sphere to increase networking and hiring opportunities for CPP students and alumni. Collaborate with the senior leaders campus wide, including in University Advancement and Alumni Relations, to identify potential corporate and industry partnerships and development opportunities to support internship, employment, mentorship and other professional initiatives and programs. Direct comprehensive branding, communication, and outreach campaigns to effectively market employer and recruiting programs (including LAEP), systems, tools, resources and initiatives to CPP student populations. Inform and educate employers about appropriate LAEP policies and procedures related to recruitment and engagement of students. Conduct presentations on recruitment opportunities to external stakeholders and pitch corporate sponsorships and other Career Center engagement opportunities as appropriate. Collaborate with career coaching team on career programming involving employers and providing on-campus recruiting support for key employers. Maintain, track, and provide reports on all employer recruitment activities. Create a comprehensive engagement and outreach strategy to recruit eligible students into LAEP. This includes establishing relationships with specific departments on campus including, but not limited to the Disability Resource Center, Renaissance Scholars, and the Bronco Care Center. Coordinate and make recommendations for student placement with LAEP employers. Maintain focus on ensuring the placement will provide the student with opportunities to gain work experience related to their field of study, thus better positioning them to be desired candidates for jobs after graduation. Support Financial Aid with program reporting to the California Student Aid Commission, Cal Poly Pomona, and Chancellor's Office. Secondary resource (Financial Aid primary resource) for policy research, analysis, interpretation, and the application of the LAEP provisions. Back-up contact (Financial Aid primary) for the California Student Aid Commission and campus partners Technology & Data Develop innovative uses of technology systems and tools to track data, develop and assess services, and evaluate effectiveness of career interventions. Research emerging college recruitment and industry trends; integrate research into programming models. Provide Director, Career Center staff, and various campus stakeholders and departments with information related to industry and student engagement trends, recruiting programs impact, labor market trends, and statistical data regarding hiring and recruitment. Serve as the point of contact for all Handshake/Career Services Management system related issues, opportunities, and enhancement requests to ensure seamless operations. QUALIFICATIONS Bachelor's Degree. Evidence of leadership and management experience to include providing direction, support, and guidance for professional staff in a team setting. Experience working in career services or related student services program in a higher education environment. Experience working with industry and employers, and an understanding of hiring trends. Experience collaborating on university-wide policy formulation Demonstrated ability to quickly gain knowledge of and effectively apply and implement Cal Poly Pomona policies, practices, and activities of student services programs across campus and throughout the CSU system. Demonstrated ability to lead, manage, and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to changing processes, practices, and initiatives. Demonstrated ability to engage in strategic planning to ensure most effective/efficient delivery of programs and services. Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Demonstrated ability to analyze and solve organizational and operational problems of one or several program areas logically, independently, and efficiently. Interpersonal and organizational skills sufficient to manage a team of professional staff. Demonstrated presentation skills and exceptional ability to communicate effectively in both written and oral form with a variety of people including students, faculty, staff, employers, parents, etc. Entrepreneurial, creative, and innovative spirit, comfort with change, ambiguity, in a fast-paced environment. Demonstrated ability to cultivate collaborative relationships with internal and external constituencies. Demonstrated ability to use technology in improving the delivery and evaluation of programs, systems and services. Preferred Qualifications Master's degree or equivalent in higher education, organizational leadership, or related discipline. Three years of experience managing staff and skilled professionals in a university or similar environment. Experience in a large, complex and diverse public higher education or similar institution. Three years or more of experience in a university environment working closely with faculty, students, staff, and university administrators. Experience managing change processes in an institutional environment similar to a university. Experience in training and development of human resources in the private or public sector. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,750 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Type of Appointment : Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $7,218 - $8,167 per month (Commensurate with qualifications and experience) Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Career Center is an integral part of the Office of Academic Innovation (Al) in the Office of Student Success, Equity, and Innovation in the Division of Academic Affairs. The primary goal of Al is to foster and advance a culture of innovation in teaching and learning at Cal Poly Pomona and curate experiential learning opportunities for the campus community. Al is responsible for the strategic, tactical, and operational oversight of the Career Center, Center for Community Engagement, Innovation Incubator, Kellogg Honors College, Office of Undergraduate Research, Student Innovation Idea Lab, and multiple institutional-level initiatives and programs. Within Al, the Career Center's mission to lead, develop, and connect a diverse Cal Poly Pomona community in career readiness and prepare students for the future of work, human and civic engagement. The Career Center's vision is to become a leader in the future of work, human and civic engagement by creating an equity-minded career readiness model while focusing on collaboration and becoming an integral and valued part of the campus community. The Career Center focuses on reimagining student career and professional readiness and emphasizes personal, career, and professional development spanning the entire undergraduate experience. The Career Center will play a significant role in the highly visible, campus-wide initiative to cultivate students thriving inside and outside of the classroom, while preparing them for successful future careers and professional engagements. The Career Center integrates existing resources and programs and creates new initiatives that will benefit students throughout their learning journey as they prepare for meaningful post-graduation opportunities. DUTIES AND RESPONSIBILITIES Employer Engagement Leadership and Management Create a vision for a comprehensive and equity focused industry and employer engagement and connections operation in consultation with the Director of the Career Center. Oversee, supervise, and manage performance of the Learning Aligned Employment Program (LAEP) and the Employer Relations team which includes the Employer Relations & On Campus Recruiting Specialist, Employer Engagement & Events Specialist, and employer engagement student assistants. Train all direct reports on employer relations and event matters as needed. Analyze and evaluate the employer engagement operational workflow. Make recommendations for operational innovations, changes, enhancements, and other improvements. Seek and utilize ongoing feedback from on and off campus constituents for the continual growth and enhancement of employer engagement programs and services. Direct and oversee the comprehensive employer relations team portfolio of employer connections and recruiting programs, systems, and partnerships to include but not limited to: Handshake and other technology and/or external partner systems, career fairs and expos, industry meetups and employer coffee chats, employer site visits and treks in order to engage employers in the campus community and connect them with students and faculty. Lead the ongoing development and implementation of new and innovative employer engagement approaches to include collaborative strategic planning and design experiences to generate targeted and relevant recruiting strategies. Work with the Director to formulate and establish processes and procedures for position classifications, conflict resolution, and staff development. Conduct regular performance evaluations for direct reports and collaborate with the Director to provide staff professional development opportunities. Foster a strong service focused culture within the unit through understanding and sharing information about university policies and procedures as they relate to employer engagement and career readiness, keeping abreast of trends in the field and current research to develop and conduct meetings/workshops/trainings; and developing and implementing programs and services that meet the dynamic needs of students and employers. Learning Aligned Employment Program (LAEP) Oversight Administer and coordinate all aspects of the LAEP program as it relates to the Career Center, including employer development, liaison to financial aid, marketing and promotion, student program recruitment, and linkage to career readiness services and programming. Strategically build & lead relationships with local, regional, state, and national employers and deepen recruiting relationships with existing companies in Cal Poly Pomona's employer sphere to increase networking and hiring opportunities for CPP students and alumni. Collaborate with the senior leaders campus wide, including in University Advancement and Alumni Relations, to identify potential corporate and industry partnerships and development opportunities to support internship, employment, mentorship and other professional initiatives and programs. Direct comprehensive branding, communication, and outreach campaigns to effectively market employer and recruiting programs (including LAEP), systems, tools, resources and initiatives to CPP student populations. Inform and educate employers about appropriate LAEP policies and procedures related to recruitment and engagement of students. Conduct presentations on recruitment opportunities to external stakeholders and pitch corporate sponsorships and other Career Center engagement opportunities as appropriate. Collaborate with career coaching team on career programming involving employers and providing on-campus recruiting support for key employers. Maintain, track, and provide reports on all employer recruitment activities. Create a comprehensive engagement and outreach strategy to recruit eligible students into LAEP. This includes establishing relationships with specific departments on campus including, but not limited to the Disability Resource Center, Renaissance Scholars, and the Bronco Care Center. Coordinate and make recommendations for student placement with LAEP employers. Maintain focus on ensuring the placement will provide the student with opportunities to gain work experience related to their field of study, thus better positioning them to be desired candidates for jobs after graduation. Support Financial Aid with program reporting to the California Student Aid Commission, Cal Poly Pomona, and Chancellor's Office. Secondary resource (Financial Aid primary resource) for policy research, analysis, interpretation, and the application of the LAEP provisions. Back-up contact (Financial Aid primary) for the California Student Aid Commission and campus partners Technology & Data Develop innovative uses of technology systems and tools to track data, develop and assess services, and evaluate effectiveness of career interventions. Research emerging college recruitment and industry trends; integrate research into programming models. Provide Director, Career Center staff, and various campus stakeholders and departments with information related to industry and student engagement trends, recruiting programs impact, labor market trends, and statistical data regarding hiring and recruitment. Serve as the point of contact for all Handshake/Career Services Management system related issues, opportunities, and enhancement requests to ensure seamless operations. QUALIFICATIONS Bachelor's Degree. Evidence of leadership and management experience to include providing direction, support, and guidance for professional staff in a team setting. Experience working in career services or related student services program in a higher education environment. Experience working with industry and employers, and an understanding of hiring trends. Experience collaborating on university-wide policy formulation Demonstrated ability to quickly gain knowledge of and effectively apply and implement Cal Poly Pomona policies, practices, and activities of student services programs across campus and throughout the CSU system. Demonstrated ability to lead, manage, and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to changing processes, practices, and initiatives. Demonstrated ability to engage in strategic planning to ensure most effective/efficient delivery of programs and services. Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Demonstrated ability to analyze and solve organizational and operational problems of one or several program areas logically, independently, and efficiently. Interpersonal and organizational skills sufficient to manage a team of professional staff. Demonstrated presentation skills and exceptional ability to communicate effectively in both written and oral form with a variety of people including students, faculty, staff, employers, parents, etc. Entrepreneurial, creative, and innovative spirit, comfort with change, ambiguity, in a fast-paced environment. Demonstrated ability to cultivate collaborative relationships with internal and external constituencies. Demonstrated ability to use technology in improving the delivery and evaluation of programs, systems and services. Preferred Qualifications Master's degree or equivalent in higher education, organizational leadership, or related discipline. Three years of experience managing staff and skilled professionals in a university or similar environment. Experience in a large, complex and diverse public higher education or similar institution. Three years or more of experience in a university environment working closely with faculty, students, staff, and university administrators. Experience managing change processes in an institutional environment similar to a university. Experience in training and development of human resources in the private or public sector. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,750 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) Essential Functions & Duties Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. Examples of Duties Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency?s IT infrastructure. Performs other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. Preferred Qualifications: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/12/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) Essential Functions & Duties Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. Examples of Duties Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency?s IT infrastructure. Performs other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. Preferred Qualifications: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $5,585.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of reappointment. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025), renewable annually. It provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, scholarship guidance, graduate school advising, personal wellness counseling, assistive technology training, academic and personal skills building workshops, and financial aid and personal finance education support. The purpose of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Under the general direction of the Director, the Project IMPACT Program Coordinator is responsible for implementing and monitoring all mandated services under the program, as well as providing direct service support in the above referenced areas. The Program Coordinator will be required to monitor the budget and ensure all program activities remain within grant-mandated limits; ensure all policies and procedures are followed as outlined in Federal, State and University guidelines in daily operations and decisions; conduct workshops in the areas of academic skills building, personal finance, financial aid, wellness, and assistive technology as mandated by the approved grant; and maintain all data, records and reports required by the grant program, including the Annual Performance Report, Annual Student Survey, and Graduation/Retention reports. Additionally, the Program Coordinator will be fully trained and attend updated sessions on grant reporting and documentation requirements under EDGAR, Americans with Disabilities Act, and other areas to ensure students have complete and full access to all University programmatic facilities and services. Responsibilities Program Administration: Independently Coordinate the Project IMPACT program, collaborating with Accessibility Services’ (AS) Director as needed. Initiate processes and track day-to-day operational needs of the program, coordinating and following up with other campus departments as needed. Problem solve complex situations affecting the day-to-day operations of the program, in compliance with grant mandates. Maintain all confidential participant records, including participants’ eligibility records as required under TRIO guidelines. Lead Blumen database development, maintenance and staff training as needed. Monitor the program’s progress towards the objectives and key performance indicators outlined in the grant proposal, including all program participants’ retention and graduation rates. Attend annual Coordinator trainings and other TRIO trainings as needed to remain current on TRIO regulations and to maintain compliance. Relay regulation updates to Project IMPACT staff and Director. Provide quarterly and annual performance reports, and other ad hoc reports as required or requested by qualified Federal, State or University authorities. Oversee and update Project IMPACT’s computer lab to ensure compliance with all mandates and laws under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Create content for the Project IMPACT website, and ensure that all information contained is current, accurate and complete. Lead Team: Recruit, hire, train and provide lead work direction to TRIO staff including Academic Wellness Counselor, student tutors, coaches, student admin support and other grant staff in collaboration with Director. Oversee staff and student assistant payroll and approve timesheets. Lead weekly staff meetings and agendas for the Project IMPACT staff. Lead other program staff in the development and implementation of adjustments to service delivery as needed to improve the program’s performance on its objectives and key performance indicators. Collaborate with Other Departments and Stakeholders: Communicate with Department of Education’s Program Officer on issues related to compliance with TRIO regulations, Grant Award Notifications (GAN) and receive direct communication regarding program updates Consult with other TRIO colleagues as needed and make recommendations to AS Director. Attend all Principal Investigator quarterly meetings as designated by ORSP. Serve as the liaison with the AS office, EXCEL, EOP, AACE, Financial Aid, General Education and other student support service areas under the program. Represent Project IMPACT independently when appropriate at campus events and outreach, as required by TRIO regulations. Coordinate with all campus departments such as Facilities Management, AS, Environmental Health and Safety, Information and Technology Center, Assistive Technology Services Office, University Police Department and other areas on campus mandated with safety and operational management of the Project IMPACT office. Attend all AS staff meetings as needed or requested to communicate the current status of the program in meeting its goals and objectives. Act as Liaison with AS counselors to coordinate student support. Inform AS Director immediately of participants at risk of harm to self or others. Submit CARE reports as appropriate. In collaboration with other Project IMPACT staff, coordinate the delivery of subject specific tutoring as mandated by the grant. Specialized Administrative Functions: Project annual budget for each of the five award years. Develop the proposed budget and budget narrative as directed for the Department of Education’s Program Officer each year of the grant cycle. Reconcile monthly budgets with Office of Research and Sponsored Programs (ORSP) to ensure compliance with TRIO regulations for spending. Make suggestions regarding revisions to the proposed budget to the Director of AS to ensure efficient use of federal funds. Plan Individual Services to Students: Create and lead individualized educational and disability-related support goals for student participants to promote a “holistic” academic and personal life balance. Meet with participants individually to address goals as stated above, coaching students through academic skill development. Reevaluate and adjust supports for individual students at risk of not meeting persistence and graduation goals. Create, organize and deliver content-driven workshops to program participants on a quarterly basis in required content areas. Ensure student completion of all necessary applications for Financial Aid, including the FAFSA, on an annual basis. May provide direct tutoring to a program participant when a tutor is unable to be secured in this same subject. Other Duties As Assigned: Complete tasks or duties not specified in the grant program plan, but for which are necessary in order to meet overall program goals and objectives on a broader spectrum. May be called upon to provide unique or one-time services for students in order to promote the safety, academic performance, or personal progress of a student Other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Required Qualifications Demonstrated experience working with students with disabilities, including those with significant mental health challenges and those with developmental disabilities such as Autism. Demonstrated experience with coordinating programs, services or departments. Familiarity with grant-funded programs. Strong organizational and time-management skills. General competence with software such as Microsoft Office Suite, Google applications, Blumen, Accommodate, and Blackboard. Demonstrated successful presentation and facilitation skills. Excellent written and verbal communication skills and the ability to effectively communicate within a diverse community of faculty, staff, students and community. Ability to be flexible in challenging environments that often require rapid adjustments in scheduling and service provisions. Ability to creatively problem-solve and negotiate when policies conflict between Federal, State, and University requirements. Experience leading a team. Preferred Skills and Knowledge Three years experience providing professional student support services work. Master’s degree in Counseling, Educational Psychology, Psychology or related field. Previous TRIO background is highly desirable. Knowledge of TRIO programs and their goals/objectives. Demonstrated experience with Blumen software is strongly preferred. Demonstrated experience training others in assistive technologies (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc). Knowledge of assistive technology devices (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc); models for the assistive technology assessment process, and theories governing assistive technology support and training. Assistive Technology Applications Certification or Credential is preferred. Ability to collect, analyze and organize data for reporting statistical information. An in-depth understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation for the Financial Aid Office. General knowledge of budgeting and accounting practices. Experience with strategy instruction, such as effective reading strategies, note taking strategies, and study skills. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Aug 05 2024 Pacific Daylight Time Closing Date/Time:
Apr 13, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $5,585.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of reappointment. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025), renewable annually. It provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, scholarship guidance, graduate school advising, personal wellness counseling, assistive technology training, academic and personal skills building workshops, and financial aid and personal finance education support. The purpose of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Under the general direction of the Director, the Project IMPACT Program Coordinator is responsible for implementing and monitoring all mandated services under the program, as well as providing direct service support in the above referenced areas. The Program Coordinator will be required to monitor the budget and ensure all program activities remain within grant-mandated limits; ensure all policies and procedures are followed as outlined in Federal, State and University guidelines in daily operations and decisions; conduct workshops in the areas of academic skills building, personal finance, financial aid, wellness, and assistive technology as mandated by the approved grant; and maintain all data, records and reports required by the grant program, including the Annual Performance Report, Annual Student Survey, and Graduation/Retention reports. Additionally, the Program Coordinator will be fully trained and attend updated sessions on grant reporting and documentation requirements under EDGAR, Americans with Disabilities Act, and other areas to ensure students have complete and full access to all University programmatic facilities and services. Responsibilities Program Administration: Independently Coordinate the Project IMPACT program, collaborating with Accessibility Services’ (AS) Director as needed. Initiate processes and track day-to-day operational needs of the program, coordinating and following up with other campus departments as needed. Problem solve complex situations affecting the day-to-day operations of the program, in compliance with grant mandates. Maintain all confidential participant records, including participants’ eligibility records as required under TRIO guidelines. Lead Blumen database development, maintenance and staff training as needed. Monitor the program’s progress towards the objectives and key performance indicators outlined in the grant proposal, including all program participants’ retention and graduation rates. Attend annual Coordinator trainings and other TRIO trainings as needed to remain current on TRIO regulations and to maintain compliance. Relay regulation updates to Project IMPACT staff and Director. Provide quarterly and annual performance reports, and other ad hoc reports as required or requested by qualified Federal, State or University authorities. Oversee and update Project IMPACT’s computer lab to ensure compliance with all mandates and laws under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Create content for the Project IMPACT website, and ensure that all information contained is current, accurate and complete. Lead Team: Recruit, hire, train and provide lead work direction to TRIO staff including Academic Wellness Counselor, student tutors, coaches, student admin support and other grant staff in collaboration with Director. Oversee staff and student assistant payroll and approve timesheets. Lead weekly staff meetings and agendas for the Project IMPACT staff. Lead other program staff in the development and implementation of adjustments to service delivery as needed to improve the program’s performance on its objectives and key performance indicators. Collaborate with Other Departments and Stakeholders: Communicate with Department of Education’s Program Officer on issues related to compliance with TRIO regulations, Grant Award Notifications (GAN) and receive direct communication regarding program updates Consult with other TRIO colleagues as needed and make recommendations to AS Director. Attend all Principal Investigator quarterly meetings as designated by ORSP. Serve as the liaison with the AS office, EXCEL, EOP, AACE, Financial Aid, General Education and other student support service areas under the program. Represent Project IMPACT independently when appropriate at campus events and outreach, as required by TRIO regulations. Coordinate with all campus departments such as Facilities Management, AS, Environmental Health and Safety, Information and Technology Center, Assistive Technology Services Office, University Police Department and other areas on campus mandated with safety and operational management of the Project IMPACT office. Attend all AS staff meetings as needed or requested to communicate the current status of the program in meeting its goals and objectives. Act as Liaison with AS counselors to coordinate student support. Inform AS Director immediately of participants at risk of harm to self or others. Submit CARE reports as appropriate. In collaboration with other Project IMPACT staff, coordinate the delivery of subject specific tutoring as mandated by the grant. Specialized Administrative Functions: Project annual budget for each of the five award years. Develop the proposed budget and budget narrative as directed for the Department of Education’s Program Officer each year of the grant cycle. Reconcile monthly budgets with Office of Research and Sponsored Programs (ORSP) to ensure compliance with TRIO regulations for spending. Make suggestions regarding revisions to the proposed budget to the Director of AS to ensure efficient use of federal funds. Plan Individual Services to Students: Create and lead individualized educational and disability-related support goals for student participants to promote a “holistic” academic and personal life balance. Meet with participants individually to address goals as stated above, coaching students through academic skill development. Reevaluate and adjust supports for individual students at risk of not meeting persistence and graduation goals. Create, organize and deliver content-driven workshops to program participants on a quarterly basis in required content areas. Ensure student completion of all necessary applications for Financial Aid, including the FAFSA, on an annual basis. May provide direct tutoring to a program participant when a tutor is unable to be secured in this same subject. Other Duties As Assigned: Complete tasks or duties not specified in the grant program plan, but for which are necessary in order to meet overall program goals and objectives on a broader spectrum. May be called upon to provide unique or one-time services for students in order to promote the safety, academic performance, or personal progress of a student Other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Required Qualifications Demonstrated experience working with students with disabilities, including those with significant mental health challenges and those with developmental disabilities such as Autism. Demonstrated experience with coordinating programs, services or departments. Familiarity with grant-funded programs. Strong organizational and time-management skills. General competence with software such as Microsoft Office Suite, Google applications, Blumen, Accommodate, and Blackboard. Demonstrated successful presentation and facilitation skills. Excellent written and verbal communication skills and the ability to effectively communicate within a diverse community of faculty, staff, students and community. Ability to be flexible in challenging environments that often require rapid adjustments in scheduling and service provisions. Ability to creatively problem-solve and negotiate when policies conflict between Federal, State, and University requirements. Experience leading a team. Preferred Skills and Knowledge Three years experience providing professional student support services work. Master’s degree in Counseling, Educational Psychology, Psychology or related field. Previous TRIO background is highly desirable. Knowledge of TRIO programs and their goals/objectives. Demonstrated experience with Blumen software is strongly preferred. Demonstrated experience training others in assistive technologies (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc). Knowledge of assistive technology devices (Kurzweil 3000, Dragon Naturally Speaking, JAWS, ZoomText, mind mapping software, smart pen, etc); models for the assistive technology assessment process, and theories governing assistive technology support and training. Assistive Technology Applications Certification or Credential is preferred. Ability to collect, analyze and organize data for reporting statistical information. An in-depth understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation for the Financial Aid Office. General knowledge of budgeting and accounting practices. Experience with strategy instruction, such as effective reading strategies, note taking strategies, and study skills. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Aug 05 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Introduction This recruitment is being conducted to fill Sheriffs Central Services Assistant opportunities in the San Joaquin County Sheriff's Office and to establish an eligible list which may be used to fill future vacancies. Sheriffs Central Services Assistant is the entry-level class for both the Sheriff's Materiel Specialist series and the Sheriff's Inmate Labor Specialist series. Incumbents of this class perform a variety of materiel management and/or inmate work activities that support the Sheriff's Central Services Division. Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Helps receive, store, issue and deliver supplies, equipment and various items; verifies that goods are not missing or damaged and assures that quantity and quality specifications are met; may fill materiel orders and requisitions; retrieves, issues and delivers materiel. Helps process departmental and inmate mail and shipments; picks up, sorts, weighs, cancels and delivers mail; maintains list of registered mail; searches mail for contraband; determines which mail items are acceptable for delivery; receives money through mail and maintains basic ledgers, accounts and records. Helps assign, direct and monitor inmate work crews assigned to Central Services functional areas including housekeeping, laundry, grounds keeping, Distribution Center, commissary, property storage and mail; may direct and monitor inmate work crews on assignments both on and off the main Sheriff's compound; ensures that assigned work is completed in a timely manner and according to established procedures. Helps train inmates regarding the technical aspects of work site assignments; completes various jail, alternative work, work furlough and other records and reports; maintains daily attendance, supply and equipment usage records as assigned; documents disciplinary actions and/or inmate performance issues as assigned. May enter and retrieve computer data; may produce reports and correspondence; may attend meetings or participate on committees. May meet with various County and/or other staff regarding work assignments and/or scheduling issues; may provide information to the public and other staff regarding program procedures; may use specialized machines, County vehicles, heavy equipment, and/or power tools to perform assignments. MINIMUM QUALIFICATIONS EITHER I Experience : One year of paid work experience performing general warehouse, housekeeping, laundry, landscaping/horticultural or related duties in a large commercial or institutional facility. OR II Experience : Two years of general office clerical work, one year of which must be comparable to Office Assistant II in San Joaquin County. Substitution : Completion of coursework from an accredited college, university, or approved vocational/technical school may be substituted for this experience on a year for year basis. AND License : Possession of a valid California Driver’s License. KNOWLEDGE Basic principles and practices of supply handling; basic mathematics, grammar and punctuation; record keeping principles and techniques; methods of locating and verifying information; operation of standard office equipment, including computers; safe methods of lifting heavy objects and performing manual tasks; basic concepts of human behavior. ABILITY Understand and follow oral and written directions; maintain records and write reports; assign, direct and monitor inmate laborers; read and understand job-related material; establish and maintain effective working relationships with others; communicate effectively with others; drive delivery vehicles; lift and move heavy objects safely. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent standing for long periods, walking, bending, squatting; occasional operation of keyboards, sitting for long periods, pushing, pulling, driving, operation of heavy equipment, climbing ladders and/or stairs, crawling; Lifting -Constantly 5 pounds or less; frequently 5 to 30 pounds; occasionally 30+ pounds, restraining/lifting/turning heavy objects; Vision -Good overall vision required including frequent use of color perception, hand/eye coordination, depth perception, peripheral vision; occasional reading/close up work; Dexterity -Frequent holding, reaching, grasping, repetitive motion; occasional writing; Hearing/Talking -Constant hearing of normal speech, hearing on the telephone/radio, and hearing faint sounds; frequent talking in person; occasional talking on the telephone; Emotional/Psychological -Frequent concentration; occasional emergency situations, exposure to trauma/grief/death, public contact, decision making, heights, hazardous materials, working alone, working weekends/nights, overtime/travel; Special Conditions -Frequent exposure to varied indoor/outdoor weather, temperatures and conditions including dust, dirt, smoke, fumes, poor ventilation, and noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 08, 2024
Full Time
Introduction This recruitment is being conducted to fill Sheriffs Central Services Assistant opportunities in the San Joaquin County Sheriff's Office and to establish an eligible list which may be used to fill future vacancies. Sheriffs Central Services Assistant is the entry-level class for both the Sheriff's Materiel Specialist series and the Sheriff's Inmate Labor Specialist series. Incumbents of this class perform a variety of materiel management and/or inmate work activities that support the Sheriff's Central Services Division. Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Helps receive, store, issue and deliver supplies, equipment and various items; verifies that goods are not missing or damaged and assures that quantity and quality specifications are met; may fill materiel orders and requisitions; retrieves, issues and delivers materiel. Helps process departmental and inmate mail and shipments; picks up, sorts, weighs, cancels and delivers mail; maintains list of registered mail; searches mail for contraband; determines which mail items are acceptable for delivery; receives money through mail and maintains basic ledgers, accounts and records. Helps assign, direct and monitor inmate work crews assigned to Central Services functional areas including housekeeping, laundry, grounds keeping, Distribution Center, commissary, property storage and mail; may direct and monitor inmate work crews on assignments both on and off the main Sheriff's compound; ensures that assigned work is completed in a timely manner and according to established procedures. Helps train inmates regarding the technical aspects of work site assignments; completes various jail, alternative work, work furlough and other records and reports; maintains daily attendance, supply and equipment usage records as assigned; documents disciplinary actions and/or inmate performance issues as assigned. May enter and retrieve computer data; may produce reports and correspondence; may attend meetings or participate on committees. May meet with various County and/or other staff regarding work assignments and/or scheduling issues; may provide information to the public and other staff regarding program procedures; may use specialized machines, County vehicles, heavy equipment, and/or power tools to perform assignments. MINIMUM QUALIFICATIONS EITHER I Experience : One year of paid work experience performing general warehouse, housekeeping, laundry, landscaping/horticultural or related duties in a large commercial or institutional facility. OR II Experience : Two years of general office clerical work, one year of which must be comparable to Office Assistant II in San Joaquin County. Substitution : Completion of coursework from an accredited college, university, or approved vocational/technical school may be substituted for this experience on a year for year basis. AND License : Possession of a valid California Driver’s License. KNOWLEDGE Basic principles and practices of supply handling; basic mathematics, grammar and punctuation; record keeping principles and techniques; methods of locating and verifying information; operation of standard office equipment, including computers; safe methods of lifting heavy objects and performing manual tasks; basic concepts of human behavior. ABILITY Understand and follow oral and written directions; maintain records and write reports; assign, direct and monitor inmate laborers; read and understand job-related material; establish and maintain effective working relationships with others; communicate effectively with others; drive delivery vehicles; lift and move heavy objects safely. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent standing for long periods, walking, bending, squatting; occasional operation of keyboards, sitting for long periods, pushing, pulling, driving, operation of heavy equipment, climbing ladders and/or stairs, crawling; Lifting -Constantly 5 pounds or less; frequently 5 to 30 pounds; occasionally 30+ pounds, restraining/lifting/turning heavy objects; Vision -Good overall vision required including frequent use of color perception, hand/eye coordination, depth perception, peripheral vision; occasional reading/close up work; Dexterity -Frequent holding, reaching, grasping, repetitive motion; occasional writing; Hearing/Talking -Constant hearing of normal speech, hearing on the telephone/radio, and hearing faint sounds; frequent talking in person; occasional talking on the telephone; Emotional/Psychological -Frequent concentration; occasional emergency situations, exposure to trauma/grief/death, public contact, decision making, heights, hazardous materials, working alone, working weekends/nights, overtime/travel; Special Conditions -Frequent exposure to varied indoor/outdoor weather, temperatures and conditions including dust, dirt, smoke, fumes, poor ventilation, and noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) THE POSITION: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. Under general supervision, performs daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provides intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date has passed. Accepting applications for future positions that may open within the Network for Homeless Solutions division of the City Manager's Office. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process) and will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) THE POSITION: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. Under general supervision, performs daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provides intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date has passed. Accepting applications for future positions that may open within the Network for Homeless Solutions division of the City Manager's Office. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process) and will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
City of San Rafael, CA
San Rafael, CA, United States
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
Apr 27, 2024
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont Open until sufficient applications received; Apply immediately. First reviews of applications shall occur around March 29, 2024. Click here to view flyer The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Magazine named Claremont "The Best Suburb in the West." Money Magazine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Are you ready to experience a different kind of City? A City that challenges convention, embraces innovation, and demands excellence? Do you have the passion, drive, and commitment to succeed in a fast paced, service-driven environment? The City of Claremont is known for its stellar service and quality leadership that is a result of a conscious effort by management to select only the brightest and best employees. Do you have the leadership skills to inspire those around you to greatness? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered these questions with YES , consider applying to be our next Building Official! The Position The City of Claremont is recognized throughout the state as an innovative, fast paced, energetic, and dynamic organization. This is an exciting opportunity to work for the City of Claremont in one of its most complex departments. Under general direction of the Community Development Director, the Building Official will plan, organize, direct, and review the operations and activities of the Building Division. He/she will assume responsibility for planning and implementing all City actions related to setting and ensuring compliance with building standards including plan check inspection and correction of hazards, and as Building Official, will approve plans and specifications. Other duties will include managing and preparing the division budget; supervising, evaluating and training staff; preparing analytical reports; and providing building code information to contractors, engineers, and the public. He/she may make inspections of residential and commercial structures under construction; discuss conformance problems with contractors and foremen; and resolve disputes between City and contractors. Some exciting new projects the new Building Official will be working on are the Claremont McKenna College Science Center, Claremont Colleges Inc. Student Center, Claremont Graduate University developments, various other Claremont Colleges projects, Village South Specific Plan, and new infill affordable and market rate housing developments. Ideal Candidate EDUCATION AND EXPERIENCE : The next Building Official will have five years of progressively responsible experience in the building trades e.g. building inspector, building contractor, architect, structural engineer, and/or enforcement of building codes; two years supervisory level experience is highly desirable. They will have a High School diploma or equivalent, a valid California C driver's license, and possess an International Code Council (ICC) certificate as a Building Official. Highly desirable is a bachelor's degree in a closely related field, municipal experience, and ICC certification as a Plans Examiner. KEY ABILITIES : The City is looking for a Building Official who has the knowledge of principles, practices, and methods associated with developing building standards, plan check, and inspection. He/she will be a strong leader and creative problem solver with strong interpersonal and managerial skills. The ideal candidate will be someone who listens, is approachable and accessible, and committed to creating a teamwork environment. He/she will be able to communicate effectively and persuasively in both written reports and when making public reports. The next Building Official shall be proficient in the use of a personal computer, laptop and iPad, and shall have the ability to use them and related software programs, in the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, and outside agencies. Highly desirable is experience with HDL for building permits. Additional Information BUILDING DIVISION: The Building Division is part of the Community Development Department, which also includes the Planning Division and Engineering Division. These three divisions regulate construction and occupancy of buildings in accordance with local, County, State, and Federal laws. The Building Division has 6 full-time employees which includes 3 employees within the Community Improvement Division. Functions of the Building Division include: Enforce building standards to safeguard life, health, and property through plan review and inspection procedures. Verify State contractor's licensing, workers' compensation insurance, and City business taxes and licenses prior to permit issuance. Verify project approvals and payment of fees to other City divisions, departments, and outside agencies. Perform on-site building inspections within 48 business hours of requests for new construction or remodeling to ensure compliance with approved plans and applicable requirements, conditions, standards, regulations, and codes. Provide timely and thorough review of building plans for compliance with disabled access, energy, fire and life safety, architectural, structural, electrical, plumbing, and mechanical regulations. Coordinate and monitor the plan review and approval processes by other City divisions, departments, and outside agencies, and verify that all fees and assessments have been paid prior to approval of plans and issuance of permits. Agencies include City departments, Los Angeles County Fire, Health and Sanitation Departments, SCAQMD, Division of Occupational Safety and Health/Elevator Unit, and the Claremont Unified School District. Conduct regular Citywide inspections and respond quickly to citizen complaints for enforcing minimum development, housing, fire and life safety standards to ensure the safety of our citizens. Maintain the Citizen Contact Log regarding complaints and follow-up with enforcement procedures for illegal construction and housing violations observed by staff and the public at large. Maintain and update the HdL automated permit software system for efficient and quick issuance of permits, tracking of plan checks, inspection records, expiration notices, certificates of occupancy, building reports, Internet access for permit status, and online permits. Perform records management and retention by preparing final permits for imaging and preparing plans and supportive documents for microfilming for use by the public. Submit building permit data electronically to Los Angeles County Tax Assessor's Office for faster allocation of City's share of property tax. Provide overall management of Building and Community Improvement divisions, which includes personnel administration, budget monitoring and preparation, establishment of goals and policies, contract administration, training coordination, and response to public concerns. Provide timely oral and/or written comments on proposed private and City projects going through the development review process with current planning, and regularly attend Development Review Committee meetings and Council and Commission meetings when applicable. Perform as City's Americans with Disabilities Act (ADA) Coordinator to oversee compliance with the various ADA regulations, respond to citizen special accessibility need requests and complaints, and implement and enforce ADA and Fair Housing Act where applicable. Manage the City’s code enforcement division THE COMMUNITY: Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system. Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset Magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 35,949 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 city-owned parks and sports fields, with 2,555 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 30 consecutive years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government. CITY GOVERNMENT: Claremont is a general law city that uses the Council-Manager form of government. A general law city is one that operates under laws and rules established by the State of California. The City Manager is hired by and responsible to the City Council. It is the responsibility of the City Manager and City staff to implement Council policies and ensure the smooth day-to-day delivery of municipal services. The City Council also appoints a City Attorney to provide legal counsel to the City organization. The City Council is comprised of five members elected at large for four years. The terms of offices are staggered, with three members elected at one general municipal election and two at the next. Elections are held the first Tuesday after the first Monday in March of odd-numbered years. The City Council and staff is committed to fulfilling its mission to deliver the highest quality service possible to our community in a balanced and equitable manner. The City Council has identified the following Council priorities for 2019: Preserve our natural, cultural, and historic resources; Maintain financial stability; Invest in the maintenance and improvement of our infrastructure; Increase livability in our neighborhoods and expand opportunities for our business; ensure the safety of our community; promote community engagement through transparency and communication. COMPENSATION AND BENEFITS: This position offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. The City of Claremont offers an attractive and competitive benefits package, including: 2% at 55 PERS retirement (Classic Members), Employee pays 7% of salary; 2% at 62 PERS retirement (New Member), Employee pays 5.75% of salary $1,014 a month for medical allowance, with any remaining money deposited into employee's ICMA deferred compensation account or taken as taxable income 96 hours - 160 vacation hours based on years of service 113.5 holiday/floating holiday hours 140 hours of Administrative Leave 96 sick hours (may bring up to 200 hours of sick leave from current employer) $350 monthly car allowance Annual technology reimbursement up to $1,500 per year $75,000 life insurance on employee and $10,000 on dependents Monday through Thursday work week (9.5 hours per day for 38 hours a week) Employee Assistance Program (EAP) HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,014 per month towards any offered health plans, two dental plans, and a vision plan. Should the total cost of premiums for benefits selected under the plan exceed the City's monthly contribution, the overage will be paid by the employee via pre-tax payroll deductions. If an employee has medical, dental, and/or vision through other means, the employee is able to submit proof of other coverage and receive this amount as taxable income. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2023 Closing Date/Time: Continuous
Apr 20, 2024
Full Time
City of Claremont Open until sufficient applications received; Apply immediately. First reviews of applications shall occur around March 29, 2024. Click here to view flyer The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Magazine named Claremont "The Best Suburb in the West." Money Magazine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Are you ready to experience a different kind of City? A City that challenges convention, embraces innovation, and demands excellence? Do you have the passion, drive, and commitment to succeed in a fast paced, service-driven environment? The City of Claremont is known for its stellar service and quality leadership that is a result of a conscious effort by management to select only the brightest and best employees. Do you have the leadership skills to inspire those around you to greatness? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered these questions with YES , consider applying to be our next Building Official! The Position The City of Claremont is recognized throughout the state as an innovative, fast paced, energetic, and dynamic organization. This is an exciting opportunity to work for the City of Claremont in one of its most complex departments. Under general direction of the Community Development Director, the Building Official will plan, organize, direct, and review the operations and activities of the Building Division. He/she will assume responsibility for planning and implementing all City actions related to setting and ensuring compliance with building standards including plan check inspection and correction of hazards, and as Building Official, will approve plans and specifications. Other duties will include managing and preparing the division budget; supervising, evaluating and training staff; preparing analytical reports; and providing building code information to contractors, engineers, and the public. He/she may make inspections of residential and commercial structures under construction; discuss conformance problems with contractors and foremen; and resolve disputes between City and contractors. Some exciting new projects the new Building Official will be working on are the Claremont McKenna College Science Center, Claremont Colleges Inc. Student Center, Claremont Graduate University developments, various other Claremont Colleges projects, Village South Specific Plan, and new infill affordable and market rate housing developments. Ideal Candidate EDUCATION AND EXPERIENCE : The next Building Official will have five years of progressively responsible experience in the building trades e.g. building inspector, building contractor, architect, structural engineer, and/or enforcement of building codes; two years supervisory level experience is highly desirable. They will have a High School diploma or equivalent, a valid California C driver's license, and possess an International Code Council (ICC) certificate as a Building Official. Highly desirable is a bachelor's degree in a closely related field, municipal experience, and ICC certification as a Plans Examiner. KEY ABILITIES : The City is looking for a Building Official who has the knowledge of principles, practices, and methods associated with developing building standards, plan check, and inspection. He/she will be a strong leader and creative problem solver with strong interpersonal and managerial skills. The ideal candidate will be someone who listens, is approachable and accessible, and committed to creating a teamwork environment. He/she will be able to communicate effectively and persuasively in both written reports and when making public reports. The next Building Official shall be proficient in the use of a personal computer, laptop and iPad, and shall have the ability to use them and related software programs, in the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, and outside agencies. Highly desirable is experience with HDL for building permits. Additional Information BUILDING DIVISION: The Building Division is part of the Community Development Department, which also includes the Planning Division and Engineering Division. These three divisions regulate construction and occupancy of buildings in accordance with local, County, State, and Federal laws. The Building Division has 6 full-time employees which includes 3 employees within the Community Improvement Division. Functions of the Building Division include: Enforce building standards to safeguard life, health, and property through plan review and inspection procedures. Verify State contractor's licensing, workers' compensation insurance, and City business taxes and licenses prior to permit issuance. Verify project approvals and payment of fees to other City divisions, departments, and outside agencies. Perform on-site building inspections within 48 business hours of requests for new construction or remodeling to ensure compliance with approved plans and applicable requirements, conditions, standards, regulations, and codes. Provide timely and thorough review of building plans for compliance with disabled access, energy, fire and life safety, architectural, structural, electrical, plumbing, and mechanical regulations. Coordinate and monitor the plan review and approval processes by other City divisions, departments, and outside agencies, and verify that all fees and assessments have been paid prior to approval of plans and issuance of permits. Agencies include City departments, Los Angeles County Fire, Health and Sanitation Departments, SCAQMD, Division of Occupational Safety and Health/Elevator Unit, and the Claremont Unified School District. Conduct regular Citywide inspections and respond quickly to citizen complaints for enforcing minimum development, housing, fire and life safety standards to ensure the safety of our citizens. Maintain the Citizen Contact Log regarding complaints and follow-up with enforcement procedures for illegal construction and housing violations observed by staff and the public at large. Maintain and update the HdL automated permit software system for efficient and quick issuance of permits, tracking of plan checks, inspection records, expiration notices, certificates of occupancy, building reports, Internet access for permit status, and online permits. Perform records management and retention by preparing final permits for imaging and preparing plans and supportive documents for microfilming for use by the public. Submit building permit data electronically to Los Angeles County Tax Assessor's Office for faster allocation of City's share of property tax. Provide overall management of Building and Community Improvement divisions, which includes personnel administration, budget monitoring and preparation, establishment of goals and policies, contract administration, training coordination, and response to public concerns. Provide timely oral and/or written comments on proposed private and City projects going through the development review process with current planning, and regularly attend Development Review Committee meetings and Council and Commission meetings when applicable. Perform as City's Americans with Disabilities Act (ADA) Coordinator to oversee compliance with the various ADA regulations, respond to citizen special accessibility need requests and complaints, and implement and enforce ADA and Fair Housing Act where applicable. Manage the City’s code enforcement division THE COMMUNITY: Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system. Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset Magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 35,949 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 city-owned parks and sports fields, with 2,555 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 30 consecutive years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government. CITY GOVERNMENT: Claremont is a general law city that uses the Council-Manager form of government. A general law city is one that operates under laws and rules established by the State of California. The City Manager is hired by and responsible to the City Council. It is the responsibility of the City Manager and City staff to implement Council policies and ensure the smooth day-to-day delivery of municipal services. The City Council also appoints a City Attorney to provide legal counsel to the City organization. The City Council is comprised of five members elected at large for four years. The terms of offices are staggered, with three members elected at one general municipal election and two at the next. Elections are held the first Tuesday after the first Monday in March of odd-numbered years. The City Council and staff is committed to fulfilling its mission to deliver the highest quality service possible to our community in a balanced and equitable manner. The City Council has identified the following Council priorities for 2019: Preserve our natural, cultural, and historic resources; Maintain financial stability; Invest in the maintenance and improvement of our infrastructure; Increase livability in our neighborhoods and expand opportunities for our business; ensure the safety of our community; promote community engagement through transparency and communication. COMPENSATION AND BENEFITS: This position offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. The City of Claremont offers an attractive and competitive benefits package, including: 2% at 55 PERS retirement (Classic Members), Employee pays 7% of salary; 2% at 62 PERS retirement (New Member), Employee pays 5.75% of salary $1,014 a month for medical allowance, with any remaining money deposited into employee's ICMA deferred compensation account or taken as taxable income 96 hours - 160 vacation hours based on years of service 113.5 holiday/floating holiday hours 140 hours of Administrative Leave 96 sick hours (may bring up to 200 hours of sick leave from current employer) $350 monthly car allowance Annual technology reimbursement up to $1,500 per year $75,000 life insurance on employee and $10,000 on dependents Monday through Thursday work week (9.5 hours per day for 38 hours a week) Employee Assistance Program (EAP) HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,014 per month towards any offered health plans, two dental plans, and a vision plan. Should the total cost of premiums for benefits selected under the plan exceed the City's monthly contribution, the overage will be paid by the employee via pre-tax payroll deductions. If an employee has medical, dental, and/or vision through other means, the employee is able to submit proof of other coverage and receive this amount as taxable income. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2023 Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The mission of the Department of Public Works is “to maintain and enhance the City’s infrastructure and environment for the benefit of the public.” The Department’s core services are focused on providing for and maintaining safe and efficient infrastructure for the community, providing for sustainable environmental protection including water quality and waste collection and diversion, and safely and efficiently designing, constructing, delivering, protecting and maintaining services for public facilities and public rights-of-way. The Department has six bureaus: Business Operations, Engineering, Environmental Services, Project Management, Public Service, and Transportation Project Management. The Department has over 580 budgeted positions with an annual operating budget of $250 million and an annual capital improvement program budget of $150 million. Additional information on the Department can be found at www.longbeach.gov/pw. POSITION The Project Management Officer (PMO) is an at-will management position that reports to the City Engineer within the Engineering Bureau. The Engineering Bureau consists of three divisions - the Civil Engineering Division, Traffic Engineering Division, and Stormwater Management Division. The current vacancy is in the Stormwater Management Division, which the PMO will be responsible for managing and is comprised of up to 16 staff responsible for compliance with the National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm Sewer System (MS4) Permit and regulations, capital improvement project (CIP) engineering design, program and project management, contract administration, and administration of Measure W Municipal and Measure W Regional funds. The PMO position is also responsible for stormwater master planning and engineering, floodplain management duties, and exploring ways to secure funding for water quality and flood prevention projects and measures. The PMO coordinates work assignments within the Division and must establish and maintain effective working relationships with stakeholders at all levels including City and department management, public officials, contractors, vendors, employees, and the public. Project prioritization, coordination with affected agencies and utilities, and project/program budget oversight will be key challenges for this position. EXAMPLES OF DUTIES Will oversee the Stormwater Management Division in the Engineering Bureau of the Public Works Department comprised of up to 16 staff members. Oversee compliance with the National Pollutant Discharge Elimination System (NPDES), Municipal Separate Storm Sewer System (MS4), and regulations along with other NPDES related duties as necessary. Manage the Municipal Measure W funds amounting to $4.5 million annually to comply with NPDES MS4 Permit requirements and deliver stormwater compliant capital projects and programs within the City. Seek Measure W Regional Program funding for Regional Projects proposed by the City. Responsible for overseeing the management and delivery of all Stormwater Infrastructure Capital Improvement Projects (CIP) within the City, stormwater master planning, floodplain management duties, and exploring ways to secure funding for flood prevention projects and measures. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in project management, civil engineering, public or business administration or a related field is required (proof of possession of degree required at the time of submission). Professional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. EXPERIENCE Three (3) years of progressively responsible engineering and/or project management experience, including management and administration of public infrastructure projects, vendor management, project budget oversight, reporting, communication, public outreach, and management of staff. One (1) year of the required experience must have been gained in a project management, lead, supervisory, or management capacity. ADDITIONAL REQUIREMENTS Possession of a valid Class C Drivers License *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. DESIRABLE QUALIFICATIONS Master's Degree in Civil Engineering or related field. Experience managing improvement projects. Has worked in organizations of similar size and complexity. Registration as a Professional Civil Engineer is recommended. Certification as a Qualified Storm Water Pollution Prevention Plan Designer (QSD) is recommended. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Thursday, May 23, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-7287. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-7287. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/23/2024 11:59 PM Pacific
Apr 24, 2024
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The mission of the Department of Public Works is “to maintain and enhance the City’s infrastructure and environment for the benefit of the public.” The Department’s core services are focused on providing for and maintaining safe and efficient infrastructure for the community, providing for sustainable environmental protection including water quality and waste collection and diversion, and safely and efficiently designing, constructing, delivering, protecting and maintaining services for public facilities and public rights-of-way. The Department has six bureaus: Business Operations, Engineering, Environmental Services, Project Management, Public Service, and Transportation Project Management. The Department has over 580 budgeted positions with an annual operating budget of $250 million and an annual capital improvement program budget of $150 million. Additional information on the Department can be found at www.longbeach.gov/pw. POSITION The Project Management Officer (PMO) is an at-will management position that reports to the City Engineer within the Engineering Bureau. The Engineering Bureau consists of three divisions - the Civil Engineering Division, Traffic Engineering Division, and Stormwater Management Division. The current vacancy is in the Stormwater Management Division, which the PMO will be responsible for managing and is comprised of up to 16 staff responsible for compliance with the National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm Sewer System (MS4) Permit and regulations, capital improvement project (CIP) engineering design, program and project management, contract administration, and administration of Measure W Municipal and Measure W Regional funds. The PMO position is also responsible for stormwater master planning and engineering, floodplain management duties, and exploring ways to secure funding for water quality and flood prevention projects and measures. The PMO coordinates work assignments within the Division and must establish and maintain effective working relationships with stakeholders at all levels including City and department management, public officials, contractors, vendors, employees, and the public. Project prioritization, coordination with affected agencies and utilities, and project/program budget oversight will be key challenges for this position. EXAMPLES OF DUTIES Will oversee the Stormwater Management Division in the Engineering Bureau of the Public Works Department comprised of up to 16 staff members. Oversee compliance with the National Pollutant Discharge Elimination System (NPDES), Municipal Separate Storm Sewer System (MS4), and regulations along with other NPDES related duties as necessary. Manage the Municipal Measure W funds amounting to $4.5 million annually to comply with NPDES MS4 Permit requirements and deliver stormwater compliant capital projects and programs within the City. Seek Measure W Regional Program funding for Regional Projects proposed by the City. Responsible for overseeing the management and delivery of all Stormwater Infrastructure Capital Improvement Projects (CIP) within the City, stormwater master planning, floodplain management duties, and exploring ways to secure funding for flood prevention projects and measures. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in project management, civil engineering, public or business administration or a related field is required (proof of possession of degree required at the time of submission). Professional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. EXPERIENCE Three (3) years of progressively responsible engineering and/or project management experience, including management and administration of public infrastructure projects, vendor management, project budget oversight, reporting, communication, public outreach, and management of staff. One (1) year of the required experience must have been gained in a project management, lead, supervisory, or management capacity. ADDITIONAL REQUIREMENTS Possession of a valid Class C Drivers License *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. DESIRABLE QUALIFICATIONS Master's Degree in Civil Engineering or related field. Experience managing improvement projects. Has worked in organizations of similar size and complexity. Registration as a Professional Civil Engineer is recommended. Certification as a Qualified Storm Water Pollution Prevention Plan Designer (QSD) is recommended. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Thursday, May 23, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-7287. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-7287. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/23/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*This is for anticipated recruitment for the 2024/2025 Academic Year* Working Title Area Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 9:00 a.m. to 12 Noon and 1:00 p.m. to 6:00 p.m.; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $5,076.00 - $5,807.00 Per Month ($60,912.00 - $69,684.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students’ needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety: Ensure that safety and security procedures are established and maintained. Afterhours: Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Lead Work, Oversight and Leadership Lead Work Plan, lead, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Oversight Indirectly oversee residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master’s Degree in Higher Education Administration, Student Affairs, or related field; and At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position. Required License/Certification Mental Health Certification: Incumbents should be certified or obtain certification within their first year in mental health support and services through: Mental Health First Aid Organization Another reputable organization approved by the department California Driver’s License: If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Special Working Conditions This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 03, 2024
*This is for anticipated recruitment for the 2024/2025 Academic Year* Working Title Area Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 9:00 a.m. to 12 Noon and 1:00 p.m. to 6:00 p.m.; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $5,076.00 - $5,807.00 Per Month ($60,912.00 - $69,684.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students’ needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety: Ensure that safety and security procedures are established and maintained. Afterhours: Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Lead Work, Oversight and Leadership Lead Work Plan, lead, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Oversight Indirectly oversee residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master’s Degree in Higher Education Administration, Student Affairs, or related field; and At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position. Required License/Certification Mental Health Certification: Incumbents should be certified or obtain certification within their first year in mental health support and services through: Mental Health First Aid Organization Another reputable organization approved by the department California Driver’s License: If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Special Working Conditions This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PUBLIC HEALTH NURSE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is Open to the Public. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately for first consideration. This recruitment is being held to establish an Open eligible list to fill current and future Public Health Nurse positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office , Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Clinical Services The Clinical Services Division promotes the health and well-being of infants, children, adolescents, adults and families through service delivery within specialized medical and dental clinics, and provides prevention, care, and treatment services for s exually transmitted diseases (STD), human immunodeficiency virus (HIV) and Tuberculosis (TB). Public Health Nurses (PHN) work within the clinical environment to assist with the assessment, linkage and case management for clients within the Family Health Clinic. PHNs assist with the investigation and treatment of the reportable communicable disease of TB, HIV and sexually transmitted infections to prevent spread in the community Communicable Disease Control The Communicable Disease Control Division is responsible for monitoring the incidence of reportable communicable diseases in the community; preventing communicable diseases and promoting disease prevention. In addition, the division has responsibility for registering Orange County births and deaths and issuing associated certificates and permits. PHNs assist with the investigation and treatment of reportable communicable diseases to prevent the spread in the community. Community and Nursing Services The Community and Nursing Services Division provides public health nursing and social services in the home and community using public health principles, nursing, and social and behavioral health knowledge focusing on the provision of primary, secondary and tertiary prevention and health and social services. PHNs, Social Workers, Behavioral Health Clinicians and Community Health Assistants work with individuals, families and community groups to promote health and to provide for referral to appropriate services based on identified needs. Staff collaborate with community organizations and groups in conducting community health and social assessments, conduct outreach to at-risk populations, and in health care policy development and assurance. Staff also provide assessment, case management, client advocacy, preventive health teaching, and assistance with health care and social services access to clients during home visits. Current priorities include clinical and social support for high-risk and teen pregnancies, infants and children with potential life-impacting health conditions, children and youth in foster care, and adults and older adults needing assistance in securing medical care or help with chronic disease. THE OPPORTUNITIES The positions provide services during the normal business days (Monday through Friday) and may be assigned to work evening hours. As a PHN, the incumbent will: Acquire and maintain knowledge of federal, state, programmatic, and Division regulations, policies, procedures and protocols' inform, accurately interpret and implement applicable rules and program requirements to children, families, and providers Provide education and consultation to medical providers and community partners Participate in community organizations representing programs to advocate for health care needs of children and adults, including the sharing of local program standards and services and pediatric and adult outcome trends Organize and/or participate in discussion groups or on committees to develop educational programs; research and compile material for class presentation; prepare teaching aids, deliver lectures and perform demonstrations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have knowledge and/or experience, skills, and abilities in the following core competencies: Technical Knowledge l Technical Experience Strong understanding and application of case management and/or care coordination principles Interpreting and/or implementing federal, state, local, grant or clinical program regulations or policies in a clinic, community or public health environment Understanding and application of the three (3) core functions and ten (10) essential services of public health Experience working with Electronic Medical Records Serving as a key participant in program design, development and evaluation Ability to solicit information from clients on sensitive information Interpreting and maintaining confidentiality of client records Proficient in Microsoft Word, Excel, Power Point and Outlook Interpersonal Skills l Relationship Building Working collaboratively with other programs, agencies, individuals, multi-disciplinary teams, families, communities, or other community-based programs Collaborating with people from all cultures, socio-economic levels, ethnic background, and others Establishing and maintaining cooperative working relationships with clients, medical professionals, peers, supervisors, and managers to achieve service goals. Communication Skills Communicating effectively with medical professionals, community agencies, and public and private sector providers Presenting information clearly and effectively in both oral and written forms of communications Representing the program to individuals, groups, and community organizations Applying teaching principles and provide education to clients and other medical professionals Problem Solving and Analysis Collecting, analyzing, and using data metrics to support the program and track for continuous operational and outcome improvement Assessing the situation of a patient (i.e. environmental and social conditions) to identify factors of being non-compliant to medical treatment Developing and implementing a plan to optimally support patient compliance and adherence to medical treatment and/or personal goals, and evaluates the outcome of the plan being administered Understanding and application of quality improvement/quality assurance principles MINIMUM QUALIFICATIONS Please click here to learn more about the minimum qualifications for the Public Health Nurse classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION PUBLIC HEALTH NURSE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is Open to the Public. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately for first consideration. This recruitment is being held to establish an Open eligible list to fill current and future Public Health Nurse positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office , Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Clinical Services The Clinical Services Division promotes the health and well-being of infants, children, adolescents, adults and families through service delivery within specialized medical and dental clinics, and provides prevention, care, and treatment services for s exually transmitted diseases (STD), human immunodeficiency virus (HIV) and Tuberculosis (TB). Public Health Nurses (PHN) work within the clinical environment to assist with the assessment, linkage and case management for clients within the Family Health Clinic. PHNs assist with the investigation and treatment of the reportable communicable disease of TB, HIV and sexually transmitted infections to prevent spread in the community Communicable Disease Control The Communicable Disease Control Division is responsible for monitoring the incidence of reportable communicable diseases in the community; preventing communicable diseases and promoting disease prevention. In addition, the division has responsibility for registering Orange County births and deaths and issuing associated certificates and permits. PHNs assist with the investigation and treatment of reportable communicable diseases to prevent the spread in the community. Community and Nursing Services The Community and Nursing Services Division provides public health nursing and social services in the home and community using public health principles, nursing, and social and behavioral health knowledge focusing on the provision of primary, secondary and tertiary prevention and health and social services. PHNs, Social Workers, Behavioral Health Clinicians and Community Health Assistants work with individuals, families and community groups to promote health and to provide for referral to appropriate services based on identified needs. Staff collaborate with community organizations and groups in conducting community health and social assessments, conduct outreach to at-risk populations, and in health care policy development and assurance. Staff also provide assessment, case management, client advocacy, preventive health teaching, and assistance with health care and social services access to clients during home visits. Current priorities include clinical and social support for high-risk and teen pregnancies, infants and children with potential life-impacting health conditions, children and youth in foster care, and adults and older adults needing assistance in securing medical care or help with chronic disease. THE OPPORTUNITIES The positions provide services during the normal business days (Monday through Friday) and may be assigned to work evening hours. As a PHN, the incumbent will: Acquire and maintain knowledge of federal, state, programmatic, and Division regulations, policies, procedures and protocols' inform, accurately interpret and implement applicable rules and program requirements to children, families, and providers Provide education and consultation to medical providers and community partners Participate in community organizations representing programs to advocate for health care needs of children and adults, including the sharing of local program standards and services and pediatric and adult outcome trends Organize and/or participate in discussion groups or on committees to develop educational programs; research and compile material for class presentation; prepare teaching aids, deliver lectures and perform demonstrations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have knowledge and/or experience, skills, and abilities in the following core competencies: Technical Knowledge l Technical Experience Strong understanding and application of case management and/or care coordination principles Interpreting and/or implementing federal, state, local, grant or clinical program regulations or policies in a clinic, community or public health environment Understanding and application of the three (3) core functions and ten (10) essential services of public health Experience working with Electronic Medical Records Serving as a key participant in program design, development and evaluation Ability to solicit information from clients on sensitive information Interpreting and maintaining confidentiality of client records Proficient in Microsoft Word, Excel, Power Point and Outlook Interpersonal Skills l Relationship Building Working collaboratively with other programs, agencies, individuals, multi-disciplinary teams, families, communities, or other community-based programs Collaborating with people from all cultures, socio-economic levels, ethnic background, and others Establishing and maintaining cooperative working relationships with clients, medical professionals, peers, supervisors, and managers to achieve service goals. Communication Skills Communicating effectively with medical professionals, community agencies, and public and private sector providers Presenting information clearly and effectively in both oral and written forms of communications Representing the program to individuals, groups, and community organizations Applying teaching principles and provide education to clients and other medical professionals Problem Solving and Analysis Collecting, analyzing, and using data metrics to support the program and track for continuous operational and outcome improvement Assessing the situation of a patient (i.e. environmental and social conditions) to identify factors of being non-compliant to medical treatment Developing and implementing a plan to optimally support patient compliance and adherence to medical treatment and/or personal goals, and evaluates the outcome of the plan being administered Understanding and application of quality improvement/quality assurance principles MINIMUM QUALIFICATIONS Please click here to learn more about the minimum qualifications for the Public Health Nurse classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PUBLIC HEALTH NURSE TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is Open to the Public. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately for first consideration. This recruitment is being held to establish an Open eligible list to fill current and future Public Health Nurse Trainee positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office , Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Clinical Services The Clinical Services Division promotes the health and well-being of infants, children, adolescents, adults and families through service delivery within specialized medical and dental clinics, and provides prevention, care, and treatment services for s exually transmitted diseases (STD), human immunodeficiency virus (HIV) and Tuberculosis (TB). Public Health Nurses (PHN) work within the clinical environment to assist with the assessment, linkage and case management for clients within the Family Health Clinic. PHNs assist with the investigation and treatment of the reportable communicable disease of TB, HIV and sexually transmitted infections to prevent spread in the community Communicable Disease Control The Communicable Disease Control Division is responsible for monitoring the incidence of reportable communicable diseases in the community; preventing communicable diseases and promoting disease prevention. In addition, the division has responsibility for registering Orange County births and deaths and issuing associated certificates and permits. PHNs assist with the investigation and treatment of reportable communicable diseases to prevent the spread in the community. Community and Nursing Services The Community and Nursing Services Division provides public health nursing and social services in the home and community using public health principles, nursing, and social and behavioral health knowledge focusing on the provision of primary, secondary and tertiary prevention and health and social services. PHNs, Social Workers, Behavioral Health Clinicians and Community Health Assistants work with individuals, families and community groups to promote health and to provide for referral to appropriate services based on identified needs. Staff collaborate with community organizations and groups in conducting community health and social assessments, conduct outreach to at-risk populations, and in health care policy development and assurance. Staff also provide assessment, case management, client advocacy, preventive health teaching, and assistance with health care and social services access to clients during home visits. Current priorities include clinical and social support for high-risk and teen pregnancies, infants and children with potential life-impacting health conditions, children and youth in foster care, and adults and older adults needing assistance in securing medical care or help with chronic disease. THE OPPORTUNITIES The PHN Trainee is the entry level class for employees who hold the necessary education, licensure and certification, but do not possess the work experience to qualify for the PHN classification. The PHN Trainee will receive on the job training with nursing services provided in the assignment. The positions provide services during the normal business days (Monday through Friday) and may be assigned to work evening hours. As a PHN Trainee, the incumbent will: Acquire and maintain knowledge of federal, state, programmatic, and Division regulations, policies, procedures and protocols' inform, accurately interpret and implement applicable rules and program requirements to children, families, and providers Provide education and consultation to medical providers and community partners Participate in community organizations representing programs to advocate for health care needs of children and adults, including the sharing of local program standards and services and pediatric and adult outcome trends Organize and/or participate in discussion groups or on committees to develop educational programs; research and compile material for class presentation; prepare teaching aids, deliver lectures and perform demonstrations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have knowledge and/or experience, skills, and abilities in the following core competencies: Technical Knowledge l Technical Experience Understanding and application of case management and/or care coordination principles Interpreting and/or implementing federal, state, local, grant or clinical program regulations or policies in a clinic, community or public health environment Knowledge of the three (3) core functions and ten (10) essential services of public health Experience working with Electronic Medical Records Serving as a participant in program design, development and evaluation Ability to solicit information from clients on sensitive information Interpreting and maintaining confidentiality of client records Proficient in Microsoft Word, Excel, Power Point and Outlook Interpersonal Skills l Relationship Building Working collaboratively with other programs, agencies, individuals, multi-disciplinary teams, families, communities, or other community-based programs Collaborating with people from all cultures, socio-economic levels, ethnic background, and others Establishing and maintaining cooperative working relationships with clients, medical professionals, peers, supervisors, and managers to achieve service goals. Communication Skills Communicating effectively with medical professionals, community agencies, and public and private sector providers Presenting information clearly and effectively in both oral and written forms of communications Representing the program to individuals, groups, and community organizations Applying teaching principles and provide education to clients and other medical professionals Problem Solving and Analysis Collecting, analyzing, and using data metrics to support the program and track for continuous operational and outcome improvement Under some supervision, assessing the situation of a patient (i.e. environmental and social conditions) to identify factors of being non-compliant to medical treatment Developing and implementing a plan to optimally support patient compliance and adherence to medical treatment and/or personal goals, and evaluates the outcome of the plan being administered MINIMUM QUALIFICATIONS Please click here to learn more about the minimum qualifications for the Public Health Nurse Trainee classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION PUBLIC HEALTH NURSE TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is Open to the Public. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately for first consideration. This recruitment is being held to establish an Open eligible list to fill current and future Public Health Nurse Trainee positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office , Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Clinical Services The Clinical Services Division promotes the health and well-being of infants, children, adolescents, adults and families through service delivery within specialized medical and dental clinics, and provides prevention, care, and treatment services for s exually transmitted diseases (STD), human immunodeficiency virus (HIV) and Tuberculosis (TB). Public Health Nurses (PHN) work within the clinical environment to assist with the assessment, linkage and case management for clients within the Family Health Clinic. PHNs assist with the investigation and treatment of the reportable communicable disease of TB, HIV and sexually transmitted infections to prevent spread in the community Communicable Disease Control The Communicable Disease Control Division is responsible for monitoring the incidence of reportable communicable diseases in the community; preventing communicable diseases and promoting disease prevention. In addition, the division has responsibility for registering Orange County births and deaths and issuing associated certificates and permits. PHNs assist with the investigation and treatment of reportable communicable diseases to prevent the spread in the community. Community and Nursing Services The Community and Nursing Services Division provides public health nursing and social services in the home and community using public health principles, nursing, and social and behavioral health knowledge focusing on the provision of primary, secondary and tertiary prevention and health and social services. PHNs, Social Workers, Behavioral Health Clinicians and Community Health Assistants work with individuals, families and community groups to promote health and to provide for referral to appropriate services based on identified needs. Staff collaborate with community organizations and groups in conducting community health and social assessments, conduct outreach to at-risk populations, and in health care policy development and assurance. Staff also provide assessment, case management, client advocacy, preventive health teaching, and assistance with health care and social services access to clients during home visits. Current priorities include clinical and social support for high-risk and teen pregnancies, infants and children with potential life-impacting health conditions, children and youth in foster care, and adults and older adults needing assistance in securing medical care or help with chronic disease. THE OPPORTUNITIES The PHN Trainee is the entry level class for employees who hold the necessary education, licensure and certification, but do not possess the work experience to qualify for the PHN classification. The PHN Trainee will receive on the job training with nursing services provided in the assignment. The positions provide services during the normal business days (Monday through Friday) and may be assigned to work evening hours. As a PHN Trainee, the incumbent will: Acquire and maintain knowledge of federal, state, programmatic, and Division regulations, policies, procedures and protocols' inform, accurately interpret and implement applicable rules and program requirements to children, families, and providers Provide education and consultation to medical providers and community partners Participate in community organizations representing programs to advocate for health care needs of children and adults, including the sharing of local program standards and services and pediatric and adult outcome trends Organize and/or participate in discussion groups or on committees to develop educational programs; research and compile material for class presentation; prepare teaching aids, deliver lectures and perform demonstrations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have knowledge and/or experience, skills, and abilities in the following core competencies: Technical Knowledge l Technical Experience Understanding and application of case management and/or care coordination principles Interpreting and/or implementing federal, state, local, grant or clinical program regulations or policies in a clinic, community or public health environment Knowledge of the three (3) core functions and ten (10) essential services of public health Experience working with Electronic Medical Records Serving as a participant in program design, development and evaluation Ability to solicit information from clients on sensitive information Interpreting and maintaining confidentiality of client records Proficient in Microsoft Word, Excel, Power Point and Outlook Interpersonal Skills l Relationship Building Working collaboratively with other programs, agencies, individuals, multi-disciplinary teams, families, communities, or other community-based programs Collaborating with people from all cultures, socio-economic levels, ethnic background, and others Establishing and maintaining cooperative working relationships with clients, medical professionals, peers, supervisors, and managers to achieve service goals. Communication Skills Communicating effectively with medical professionals, community agencies, and public and private sector providers Presenting information clearly and effectively in both oral and written forms of communications Representing the program to individuals, groups, and community organizations Applying teaching principles and provide education to clients and other medical professionals Problem Solving and Analysis Collecting, analyzing, and using data metrics to support the program and track for continuous operational and outcome improvement Under some supervision, assessing the situation of a patient (i.e. environmental and social conditions) to identify factors of being non-compliant to medical treatment Developing and implementing a plan to optimally support patient compliance and adherence to medical treatment and/or personal goals, and evaluates the outcome of the plan being administered MINIMUM QUALIFICATIONS Please click here to learn more about the minimum qualifications for the Public Health Nurse Trainee classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PHARMACY TECHNICIAN Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Pharmacy Technician vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of CHS. It provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Pharmacy Technician will assist the on-site registered Pharmacist with dispensing prescription medications to customers or health professionals as ordered by the prescribers. The pharmacy is in the Main Jail facility in Santa provides medications to adult inmates in the five County jail facilities and to juveniles housed at Juvenile Hall and the Juvenile Camp sites. In addition, the pharmacy oversees the ordering of medications for the Orangewood Children and Family Center (OCFC). Responsibilities of the Pharmacy Technician include, but are not limited to: Prepare daily patient medications utilizing the automated packaging machine Accurately fill prescriptions Fill and maintain nursing station automated dispensing cabinets Conduct monthly nursing unit medication inspections Maintain pharmacy inventory and order cost effective medication utilizing the Cardinal Health online system Maintain vaccine inventory for the Vaccines for Children program Maintain and coordinate the delivery and pick-up of medications with an outside courier transporting between facilities Prepare and submit purchase requisitions Prepare and submit service request forms to Storeroom for supplies and deliveries Prepare and submit monthly billing for United States Federal Marshal prisoners Maintain and update monthly pharmacy records and statistics Securely transport medications DESIRABLE QUALIFICATIONS The ideal candidate will have two (2) or more years of experience as a Pharmacy Technician in a hospital and/or retail pharmacy setting and will be certified through the Pharmacy Technician Certification Board (PTCB). Additionally, the ideal candidate will possess the knowledge, skills and abilities that demonstrate the following competencies: Technical Knowledge | Technical Experience Thorough knowledge of policies and procedures in compliance with California State Board of Pharmacy Thorough knowledge of medication dosage forms, and ability to prepare, release and distribute medications and utilize the drug distribution system to ensure the safety, accuracy, and quality of supplied medications Thorough knowledge of trade and generic name of medications Knowledge of HIPAA guidelines to protect confidential and sensitive client healthcare information Knowledge of and ability to manage and control pharmaceutical supplies, stock, and related records, reports or files to ensure the safety, accuracy, quality, integrity and timeliness of medications and client's safety Expertise in filling prescriptions, processing, and billing of medications Expertise in inspection/inventory management systems or procedures to maintain proper storage and security conditions of medications Expertise in auditing to assess and resolve issues from the inventory shortage problems as they arise, and order medications from wholesalers such as Cardinal Health online system Proficiency utilizing Microsoft Office Suite and other computer applications to prepare billing documents, record and retrieve pharmacy data Communication Skills | Oral, Written, and Interpersonal Communicating effectively both in person and in writing Experience preparing clear and concise pharmacy records and statistics Ability to review patient records and collaborate with Pharmacist for medication selection decisions Ability to communicate clearly and thoroughly in discussing pharmacy decisions to other healthcare staff Thorough knowledge of grammar, spelling and pharmaceutical terminology Ability to maintain a calm and professional manner in stressful situations Critical Thinking | Problem Solving /Decision Making Ability to evaluate quality control precautions and prevent occurrences of faulty medication dispensation Ability to identify systematic problems in medication misuse Ability to assess basic pharmacy situations, apply policies and procedures and take appropriate action Ability to navigate general jail systems, policies, and procedures Ability to respond quickly to emergencies throughout all jail facilities Ability to learn and apply jail security policies and seek consultations with supervisor in unexpected or unfamiliar situations SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment. Incumbents must maintain Sheriff's Department or Probation Department security clearance for the facilities where they work. Applicants must have no felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional and Probation facilities operate 24 hour, 7 days a week, incumbents may be asked to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Pharmacy Technician classification as well as the physical characteristics and mental requirements, environmental and working conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | Technical Skill Assessment (Weighted 100%): Qualified candidates will be invited to participate in a job-related assessment. Candidates will be notified of their date and access code, if applicable. Only the more qualified candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PHARMACY TECHNICIAN Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Pharmacy Technician vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of CHS. It provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Pharmacy Technician will assist the on-site registered Pharmacist with dispensing prescription medications to customers or health professionals as ordered by the prescribers. The pharmacy is in the Main Jail facility in Santa provides medications to adult inmates in the five County jail facilities and to juveniles housed at Juvenile Hall and the Juvenile Camp sites. In addition, the pharmacy oversees the ordering of medications for the Orangewood Children and Family Center (OCFC). Responsibilities of the Pharmacy Technician include, but are not limited to: Prepare daily patient medications utilizing the automated packaging machine Accurately fill prescriptions Fill and maintain nursing station automated dispensing cabinets Conduct monthly nursing unit medication inspections Maintain pharmacy inventory and order cost effective medication utilizing the Cardinal Health online system Maintain vaccine inventory for the Vaccines for Children program Maintain and coordinate the delivery and pick-up of medications with an outside courier transporting between facilities Prepare and submit purchase requisitions Prepare and submit service request forms to Storeroom for supplies and deliveries Prepare and submit monthly billing for United States Federal Marshal prisoners Maintain and update monthly pharmacy records and statistics Securely transport medications DESIRABLE QUALIFICATIONS The ideal candidate will have two (2) or more years of experience as a Pharmacy Technician in a hospital and/or retail pharmacy setting and will be certified through the Pharmacy Technician Certification Board (PTCB). Additionally, the ideal candidate will possess the knowledge, skills and abilities that demonstrate the following competencies: Technical Knowledge | Technical Experience Thorough knowledge of policies and procedures in compliance with California State Board of Pharmacy Thorough knowledge of medication dosage forms, and ability to prepare, release and distribute medications and utilize the drug distribution system to ensure the safety, accuracy, and quality of supplied medications Thorough knowledge of trade and generic name of medications Knowledge of HIPAA guidelines to protect confidential and sensitive client healthcare information Knowledge of and ability to manage and control pharmaceutical supplies, stock, and related records, reports or files to ensure the safety, accuracy, quality, integrity and timeliness of medications and client's safety Expertise in filling prescriptions, processing, and billing of medications Expertise in inspection/inventory management systems or procedures to maintain proper storage and security conditions of medications Expertise in auditing to assess and resolve issues from the inventory shortage problems as they arise, and order medications from wholesalers such as Cardinal Health online system Proficiency utilizing Microsoft Office Suite and other computer applications to prepare billing documents, record and retrieve pharmacy data Communication Skills | Oral, Written, and Interpersonal Communicating effectively both in person and in writing Experience preparing clear and concise pharmacy records and statistics Ability to review patient records and collaborate with Pharmacist for medication selection decisions Ability to communicate clearly and thoroughly in discussing pharmacy decisions to other healthcare staff Thorough knowledge of grammar, spelling and pharmaceutical terminology Ability to maintain a calm and professional manner in stressful situations Critical Thinking | Problem Solving /Decision Making Ability to evaluate quality control precautions and prevent occurrences of faulty medication dispensation Ability to identify systematic problems in medication misuse Ability to assess basic pharmacy situations, apply policies and procedures and take appropriate action Ability to navigate general jail systems, policies, and procedures Ability to respond quickly to emergencies throughout all jail facilities Ability to learn and apply jail security policies and seek consultations with supervisor in unexpected or unfamiliar situations SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment. Incumbents must maintain Sheriff's Department or Probation Department security clearance for the facilities where they work. Applicants must have no felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional and Probation facilities operate 24 hour, 7 days a week, incumbents may be asked to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Pharmacy Technician classification as well as the physical characteristics and mental requirements, environmental and working conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | Technical Skill Assessment (Weighted 100%): Qualified candidates will be invited to participate in a job-related assessment. Candidates will be notified of their date and access code, if applicable. Only the more qualified candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous