CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible must reside in California. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under direction of the Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) will perform varied and complex technical analytical assignments during the development and implementation of enterprise-wide organizational efforts to improve business processes that align with strategic direction. The AGPA performs research and analysis as it relates to strategic planning and organizational development. Supports and models an adaptive organizational culture, which reinforces continuous learning, supports collaboration with stakeholder, and delivers quality services. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428356 Position #(s): 401-113-5393-001 Working Title: Organizational Development Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Describe your experience with business improvement projects. What was the biggest challenge in a project you worked on?Describe your experience managing organizational change. Describe your experience with leading strategic planning discussions with senior leaders. Describe your experience working with cross-divisional or inter-disciplinary teams. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 428356 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 428356 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Other - Cover Letter Required Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in analyzing and interpreting written material to draw conclusions and make recommendations based on that data. Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams. Demonstrated communication skills and experience presenting issues before a wide range of audiences including senior level management teams. Demonstrated ability to convey information in writing according to the needs of the audience. Demonstrated experience and ability to identify, document, and implement business improvement opportunities. Demonstrated experience and knowledge of change management methodology, best practices, concepts, and tactics. Demonstrated ability to produce measurable data-driven results efficiently, to provide data visualization that supports the results, and to communicate complex data clearly to your audience. Strong collaboration, communication, and customer engagement skills. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Human Resources Contact: Hiring Unit | JC 428356 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
Apr 23, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible must reside in California. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under direction of the Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) will perform varied and complex technical analytical assignments during the development and implementation of enterprise-wide organizational efforts to improve business processes that align with strategic direction. The AGPA performs research and analysis as it relates to strategic planning and organizational development. Supports and models an adaptive organizational culture, which reinforces continuous learning, supports collaboration with stakeholder, and delivers quality services. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428356 Position #(s): 401-113-5393-001 Working Title: Organizational Development Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Describe your experience with business improvement projects. What was the biggest challenge in a project you worked on?Describe your experience managing organizational change. Describe your experience with leading strategic planning discussions with senior leaders. Describe your experience working with cross-divisional or inter-disciplinary teams. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 428356 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 428356 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Other - Cover Letter Required Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in analyzing and interpreting written material to draw conclusions and make recommendations based on that data. Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams. Demonstrated communication skills and experience presenting issues before a wide range of audiences including senior level management teams. Demonstrated ability to convey information in writing according to the needs of the audience. Demonstrated experience and ability to identify, document, and implement business improvement opportunities. Demonstrated experience and knowledge of change management methodology, best practices, concepts, and tactics. Demonstrated ability to produce measurable data-driven results efficiently, to provide data visualization that supports the results, and to communicate complex data clearly to your audience. Strong collaboration, communication, and customer engagement skills. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Human Resources Contact: Hiring Unit | JC 428356 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
Minimum Qualifications Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants Overview of the Position: This position will serve as the CTM Change Enablement Program Manager, an important role leading and guiding the Change Enablement/Management practice for the City. Essential functions will include managing all proposed changes to the City’s technology environment, routing to and through appropriate personnel, overseeing governance around said practice, ensuring integrity, and working with other personnel at all levels of the organization. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $37.14 - $49.71 Salary Range Hours Monday - Friday 8:00 AM to 5:00 PM. Must reside in the state of Texas. Standard Business hours. This position is currently primarily 100% remote. Job Close Date 05/06/2024 Type of Posting Departmental Only Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Building 312 Suite 265, Austin TX 78744 Preferred Qualifications Preferred Experience: Deep understanding of Change/Release Management practices. Experience working with ServiceNow and other tools used in the Change/Release management practice. Excellent verbal and written skills, ability to focus strong attention to detail. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Business Systems Analyst Senior position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet the minimum qualifications? Yes No * Are you a current CTM Employee? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your understanding of change/release management practices. (Open Ended Question) * Describe your experience working with ServiceNow and other tools used in the change/release management practice. (Open Ended Question) * Please discuss your communication skills. (Open Ended Question) * Describe your processes for ensuring your work is error free. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 27, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants Overview of the Position: This position will serve as the CTM Change Enablement Program Manager, an important role leading and guiding the Change Enablement/Management practice for the City. Essential functions will include managing all proposed changes to the City’s technology environment, routing to and through appropriate personnel, overseeing governance around said practice, ensuring integrity, and working with other personnel at all levels of the organization. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $37.14 - $49.71 Salary Range Hours Monday - Friday 8:00 AM to 5:00 PM. Must reside in the state of Texas. Standard Business hours. This position is currently primarily 100% remote. Job Close Date 05/06/2024 Type of Posting Departmental Only Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Building 312 Suite 265, Austin TX 78744 Preferred Qualifications Preferred Experience: Deep understanding of Change/Release Management practices. Experience working with ServiceNow and other tools used in the Change/Release management practice. Excellent verbal and written skills, ability to focus strong attention to detail. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Business Systems Analyst Senior position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet the minimum qualifications? Yes No * Are you a current CTM Employee? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your understanding of change/release management practices. (Open Ended Question) * Describe your experience working with ServiceNow and other tools used in the change/release management practice. (Open Ended Question) * Please discuss your communication skills. (Open Ended Question) * Describe your processes for ensuring your work is error free. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The eligible list established as a result of this recruitment will be used to fill vacancies as they arise on a countywide basis, subject to position-specific requirements. Placer County is currently seeking applications for Senior Staff Services Analyst to fill one vacancy in the Office of Emergency Services (OES) within County Executive Office. This position is located in Auburn and will serve as the OES Grants Coordinator and will be responsible for all aspects of grant management for the OES. The Grants Coordinator is tasked with sourcing grant funding opportunities, writing funding applications, and reports, and managing grant contracts. This position plays a crucial role in and will be responsible for monitoring and ensuring adherence to federal regulations and reporting requirements related to the grant programs as well as conducting monitoring activities of sub-recipients and assessing potential risks to program success and integrity. Additionally, they will work closely with the County Executive Office fiscal team, the Placer County Sheriff's Office, Placer County Fire Department, as well as the executive heads of other Fire/Rescue and Law Enforcement agencies that provide public safety services across Placer County. The ideal candidate will possess political astuteness and the ability to communicate professionally and sensitively with high-level stakeholders across the county who are subrecipients of OES grants and accountable to Federal Rules and Regulations. OES personnel are required to serve in a stand-by capacity and work during non-business hours for extended periods during activations of Placer County’s Emergency Operations Center (EOC). Stand-by generally occurs one week out of every three weeks; however, staff will be required to work additional hours during major emergencies, disasters, or special events, with the possible assignment to a field environment. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 19, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The eligible list established as a result of this recruitment will be used to fill vacancies as they arise on a countywide basis, subject to position-specific requirements. Placer County is currently seeking applications for Senior Staff Services Analyst to fill one vacancy in the Office of Emergency Services (OES) within County Executive Office. This position is located in Auburn and will serve as the OES Grants Coordinator and will be responsible for all aspects of grant management for the OES. The Grants Coordinator is tasked with sourcing grant funding opportunities, writing funding applications, and reports, and managing grant contracts. This position plays a crucial role in and will be responsible for monitoring and ensuring adherence to federal regulations and reporting requirements related to the grant programs as well as conducting monitoring activities of sub-recipients and assessing potential risks to program success and integrity. Additionally, they will work closely with the County Executive Office fiscal team, the Placer County Sheriff's Office, Placer County Fire Department, as well as the executive heads of other Fire/Rescue and Law Enforcement agencies that provide public safety services across Placer County. The ideal candidate will possess political astuteness and the ability to communicate professionally and sensitively with high-level stakeholders across the county who are subrecipients of OES grants and accountable to Federal Rules and Regulations. OES personnel are required to serve in a stand-by capacity and work during non-business hours for extended periods during activations of Placer County’s Emergency Operations Center (EOC). Stand-by generally occurs one week out of every three weeks; however, staff will be required to work additional hours during major emergencies, disasters, or special events, with the possible assignment to a field environment. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform the more difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs; to develop and implement policies and procedures with direction from departmental management; may manage programs with Countywide impact. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Staff Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include direct supervision over professional, technical and clerical staff as assigned. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This class is distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from management staff of assigned work unit/department. May exercise supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct and review analytical studies and surveys in difficult or complex situations which require a high level of skill, judgment and expertise; formulate procedures, policies and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics. Conduct difficult and complex productivity and efficiency studies, performance audits, management reviews and administrative analyses of organization systems and procedures; prepare recommendations and confer with appropriate staff. Conduct special studies in all areas of department as directed; coordinate studies across program areas. Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports. Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation. Analyze federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Plan, prioritize, assign, supervise and review the work of assigned professional, technical and/or clerical staff. Participate in the selection of staff, provide or coordinate staff training; conduct performance evaluations; recommend discipline. Develop implementation plans relative to new program implementation requirements. Develop statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified. Develop administrative policies and procedures consistent with policy direction from departmental management. Perform project management functions; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. Draft, revise, and organize complex technical documents and communications. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures. Develop and maintain regulations and operating and/or technical procedure manuals. Design and recommend systems, procedures, forms and instructions for internal use. Develop grant applications and grant reports. Administer, monitor and evaluate contracts; participate in negotiating contracts with outside vendors, consultants or organizations; monitor fiscal and legal liabilities of the same. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed. Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate. Represent the department at meetings as required; attend and participate in various boards, commissions, and committee meetings regarding assigned functions. Facilitate meetings with department customers as needed. Train and lead subordinate staff. Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations, including one year at the Journey level. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of local government and county administration, organization, programs and functions. Principles of management, organization and staffing. Principles and practices of supervision, training and performance evaluation. Principles and practices of fiscal control. Principles and practices of project management, analysis, and coordination Principles and practices of program performance measures, system analysis, and statistical measurements. Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis. Statistical methods and analysis and the use of statistics in reports. Federal and State statutes and local ordinances and rules and regulations relevant to assigned studies or projects. Report preparation. Research techniques, including the use of surveys and questionnaires. Computer systems and software applications and other department specific technical solutions. Modern office practices, methods, and computer equipment/applications related to the area of assignment. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Conduct administrative studies in difficult or complex situations, requiring a high level of skill, judgement and expertise. Understand and interpret complex rules and procedures. Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion. Develop and implement policies, guidelines and procedures. Supervise, train and evaluate staff. Analyze administrative and other management problems. Analyze budgets, grants, reports and various proposals. Perform complex mathematical and statistical calculations accurately. Determine effective method of research; and compile data and present in form most likely to enhance understanding. Prepare effective questionnaires and survey instruments. Design forms and procedures. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Use a computer and standard office equipment. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/10/2024 5:00:00 PM
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require. Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications Experience managing or working with data analytics programs Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training Experience with writing and executing complex SQL queries to extract data from a variety of data sources Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support Experience using statistical methods and analysis approaches Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years' experience do you have managing or working with a data analytics program? 0 - 2 years 2 - 4 years 5 - 6 years 7+ years * How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas? Less than 3 years 3-5 years 5-7 years 7+ years * How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 25, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require. Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications Experience managing or working with data analytics programs Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training Experience with writing and executing complex SQL queries to extract data from a variety of data sources Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support Experience using statistical methods and analysis approaches Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years' experience do you have managing or working with a data analytics program? 0 - 2 years 2 - 4 years 5 - 6 years 7+ years * How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas? Less than 3 years 3-5 years 5-7 years 7+ years * How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Budget and Management Services is pleased to advertise a Budget and Management Senior Analyst (or Analyst) position within our office. This position has the flexibility to occasionally work remotely. The Budget and Management Analyst will collaborate with departments to develop, evaluate, and analyze county operating and capital budgets, lead and serve on county-wide special projects and help effectively communicate information throughout the organization. Analyst will provide consultation, technical assistance and coordination in the preparation and execution of the budgets. Budget and Management Services seeks motivated and talented professionals to join its team. Wake County is consistently rated as one of the best places to live and work in America. The county offers a comprehensive benefit package as well as other programs, resources, policies and practices that integrate work/life strategies. Duties and Responsibilities: Manage portfolio of assignments to include operating departments, capital programs, special revenue, enterprise funds and office functional leads Assist in the development of the county's annual operating and capital budgets Manipulate data and develop a command of the Financial, Budgeting and Human Resources ERP system and other systems Evaluate funding and program request, develop alternatives in collaboration with department staff and recommend approaches Develop revenue and expenditure projections and use budget software to capture and evaluate requests Monitor budgets throughout the fiscal year working with county departments, outside agencies, etc., to ensure that funds are used in accordance with established goals, guidelines and strategies Review and execute budget adjustments, contract approvals and position authorization actions Provide management consulting and analysis services to the County Manager’s Office and County departments Assist departments to achieve their stated goals and objectives by providing programmatic counsel and analytical support Serve on RFP development committees, master planning and county-wide policy planning among others Work with Budget team to draft budget message, publications and other products Leads or provides staff support to investigate and research county-wide issues- conducts special projects NOTE: This vacancy may be filled as either a Senior Budget & Management Analyst, Budget & Management Analyst or a Budget & Management Analyst Associate based on the applicant pool. Senior Budget & Management Analyst requires a Bachelor's degree and four years of experience in financial, budgeting, management or policy analysis. A Masters degree in Public Administration, Public Policy, or related may be substituted for two years of experience. Hiring range is $72,051-$129,698 Market Range: $72,051-$129,698 Budget & Management Analyst requires a Bachelor's degree and two years of experience in financial, budgeting, management, or policy analysis. A Masters degree in Public Administration, Public Policy, or related may be substituted for experience. Hiring range is $64,971 - $87,712 Market Range: $64,971-$110,454 Budget & Management Analyst Associate requires a Bachelor’s degree and accepted to or currently pursuing a Masters of Public Administration, Masters of Public Policy, or Masters of Business Administration program. Hiring rate for the Budget & Management Analyst Associate opportunity starts at $53,695. About Our Team Wake County Budget and Management Services values leadership, collaboration, innovation, adaptability, accountability, and curiosity. Our team members are our most valuable asset, and we treat them as such with competitive salaries, leadership opportunities, and investment in professional development. Budget and Management Services has the responsibility of providing accurate, timely, and well-researched information and guidance to the Board of Commissioners and the County Manager resulting in the annual budget for all Wake County Government services. Also, staff advise departments of their financial condition and respond to budget, performance, policy, and program evaluation requests. Our team’s hard work and dedication paid off this past June, when the Wake County Board of Commissioners adopted a $2.5 billion budget for Fiscal Year 2024, which runs from July 1, 2023 to June 30, 2024. The budget not only addresses needs for the citizens of Wake County, it also supports the employees who work every day to make Wake County the home of the best cities to live, work, and play. The Basics (Required Education and Experience) Bachelor's degree in Business Administration, Public Administration, Finance or related field Two years of experience in finance, budgeting, policy or management analysis Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Master’s degree in Public Administration, Public Policy or Business Administration Two years of experience working as a Budget or Management Analyst in a centralized local, state or federal government budget or finance department in a City or County Manager’s Office How Will We Know You're 'The One'? Ability to examine data to grasp issues, draw conclusions, and solve problems Ability to monitor work, information, plans, and organizes time and resources efficiently Ability to develop realistic and effective solutions to problems through making sound, evidence-based decisions without exceeding level of authority Ability to establish and maintain effective and collaborative internal and external relationships while maintaining flexibility and responding positively to change Ability to demonstrate effective oral and written communication skills Set effective agendas, conduct, and participate effectively in meetings Ability to serve as a liaison concerning budget revisions and adjustments by fully analyzing the business case behind requests and assessing implications before recommending solutions About This Position Location: Justice Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:30pm Occasional work outside of normal business hours Hiring Range: Senior Budget & Management Analyst 72,051-129,698; Budget & Management Analyst 64,971-87,712 Market Range: 64,971.00 - 110,454.00 Posting Closing Date: 7:00 pm on 5/14/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 01, 2024
What You'll Be Doing Budget and Management Services is pleased to advertise a Budget and Management Senior Analyst (or Analyst) position within our office. This position has the flexibility to occasionally work remotely. The Budget and Management Analyst will collaborate with departments to develop, evaluate, and analyze county operating and capital budgets, lead and serve on county-wide special projects and help effectively communicate information throughout the organization. Analyst will provide consultation, technical assistance and coordination in the preparation and execution of the budgets. Budget and Management Services seeks motivated and talented professionals to join its team. Wake County is consistently rated as one of the best places to live and work in America. The county offers a comprehensive benefit package as well as other programs, resources, policies and practices that integrate work/life strategies. Duties and Responsibilities: Manage portfolio of assignments to include operating departments, capital programs, special revenue, enterprise funds and office functional leads Assist in the development of the county's annual operating and capital budgets Manipulate data and develop a command of the Financial, Budgeting and Human Resources ERP system and other systems Evaluate funding and program request, develop alternatives in collaboration with department staff and recommend approaches Develop revenue and expenditure projections and use budget software to capture and evaluate requests Monitor budgets throughout the fiscal year working with county departments, outside agencies, etc., to ensure that funds are used in accordance with established goals, guidelines and strategies Review and execute budget adjustments, contract approvals and position authorization actions Provide management consulting and analysis services to the County Manager’s Office and County departments Assist departments to achieve their stated goals and objectives by providing programmatic counsel and analytical support Serve on RFP development committees, master planning and county-wide policy planning among others Work with Budget team to draft budget message, publications and other products Leads or provides staff support to investigate and research county-wide issues- conducts special projects NOTE: This vacancy may be filled as either a Senior Budget & Management Analyst, Budget & Management Analyst or a Budget & Management Analyst Associate based on the applicant pool. Senior Budget & Management Analyst requires a Bachelor's degree and four years of experience in financial, budgeting, management or policy analysis. A Masters degree in Public Administration, Public Policy, or related may be substituted for two years of experience. Hiring range is $72,051-$129,698 Market Range: $72,051-$129,698 Budget & Management Analyst requires a Bachelor's degree and two years of experience in financial, budgeting, management, or policy analysis. A Masters degree in Public Administration, Public Policy, or related may be substituted for experience. Hiring range is $64,971 - $87,712 Market Range: $64,971-$110,454 Budget & Management Analyst Associate requires a Bachelor’s degree and accepted to or currently pursuing a Masters of Public Administration, Masters of Public Policy, or Masters of Business Administration program. Hiring rate for the Budget & Management Analyst Associate opportunity starts at $53,695. About Our Team Wake County Budget and Management Services values leadership, collaboration, innovation, adaptability, accountability, and curiosity. Our team members are our most valuable asset, and we treat them as such with competitive salaries, leadership opportunities, and investment in professional development. Budget and Management Services has the responsibility of providing accurate, timely, and well-researched information and guidance to the Board of Commissioners and the County Manager resulting in the annual budget for all Wake County Government services. Also, staff advise departments of their financial condition and respond to budget, performance, policy, and program evaluation requests. Our team’s hard work and dedication paid off this past June, when the Wake County Board of Commissioners adopted a $2.5 billion budget for Fiscal Year 2024, which runs from July 1, 2023 to June 30, 2024. The budget not only addresses needs for the citizens of Wake County, it also supports the employees who work every day to make Wake County the home of the best cities to live, work, and play. The Basics (Required Education and Experience) Bachelor's degree in Business Administration, Public Administration, Finance or related field Two years of experience in finance, budgeting, policy or management analysis Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Master’s degree in Public Administration, Public Policy or Business Administration Two years of experience working as a Budget or Management Analyst in a centralized local, state or federal government budget or finance department in a City or County Manager’s Office How Will We Know You're 'The One'? Ability to examine data to grasp issues, draw conclusions, and solve problems Ability to monitor work, information, plans, and organizes time and resources efficiently Ability to develop realistic and effective solutions to problems through making sound, evidence-based decisions without exceeding level of authority Ability to establish and maintain effective and collaborative internal and external relationships while maintaining flexibility and responding positively to change Ability to demonstrate effective oral and written communication skills Set effective agendas, conduct, and participate effectively in meetings Ability to serve as a liaison concerning budget revisions and adjustments by fully analyzing the business case behind requests and assessing implications before recommending solutions About This Position Location: Justice Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:30pm Occasional work outside of normal business hours Hiring Range: Senior Budget & Management Analyst 72,051-129,698; Budget & Management Analyst 64,971-87,712 Market Range: 64,971.00 - 110,454.00 Posting Closing Date: 7:00 pm on 5/14/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CLASS DEFINITION: Under general direction, performs professional, complex, technical, and analytical responsibilities in support of the City's personnel functions related to recruitment and selection, classification and compensation, employee benefit administration, employee training and development, workers compensation, and performs other work as required.
DISTINGUISHING CHARACTERISTICS: This is the journey-level class in the Human Resources Analyst series. The Senior Human Resources Analyst is responsible for specialized assignments that involve unique and/or complex activities that require a broad human resources perspective; a high level of visibility, sensitivity, maturity, and diplomacy; and extensive technical knowledge combined with the ability to use this knowledge to anticipate and resolve issues and problems. Incumbents must exercise a high degree of professional judgment, show initiative, and work independently. In addition, incumbents may act in a lead or supervisory capacity over lower-level professional and support staff.
SUPERVISION RECEIVED AND EXERCISED: The incumbent works under the general supervision of the Human Resources Director and/or the Human Resources Manager. May exercise functional supervision over Human Resources staff.
JOB OVERVIEW:
Plans, organizes and oversees several human resources functions including recruitment and selection, classification and compensation, benefits, leave administration, training and development, workers compensation, labor relations, discipline and performance management, employee safety program, Human Resources Information System (HRIS),and employment and labor law compliance.
Design, develop and supervises recruitment and selection plans to ensure City-wide consistency, job-related valid screening techniques and conformance to federal and state laws and regulations.
Research and analyze information to respond to recruitment complaints, as well as prepare written responses.
Conduct and implement classification, reclassification and organizational studies; research, analyze, audit and participate in the maintenance of the City's classification plans; conduct job classification analyses; conduct desk audits; prepare or revise classification specifications; and develop classification recommendations and reports.
Interpret and apply laws, policies, procedures and rules in the area of classification and compensation.
Provide assistance with employee relations issues; consult with managers and employees regarding the interpretation of personnel practices, policies and procedures including related laws and regulations; provide information and assistance to departmental personnel regarding employee evaluations, disciplinary action and other employee issues.
Conduct confidential internal investigations, determining appropriate corrective action, drafting discipline documentation and implementing employee discipline in compliance with applicable rules and laws.
Coordinate and participates in the grievance process, attends grievance hearings and prepares grievance responses.
Conduct research and support for labor negotiations by conducting a variety of surveys, compiling data, preparing charts and graphs, and calculating costs.
Conduct and prepare written and statistical reports and recommendations on a variety of issues and topics; make oral presentations as needed.
Review, update and revise Administrative Regulations and Personnel Guidelines as needed.
Develops and implements policies and procedures in compliance with applicable Federal and State laws and regulations.
Administers benefit and leave programs; medical, dental, vision, life, AD&D, FMLA/CFRA, COBRA, ACA, leaves, workers’ compensation, return to work programs, retirement programs, annual open enrollment, and other employee benefits.
Oversee the administration of the retiree health benefit program and unemployment insurance program.
Monitors leaves of absence; coordinates with departments and employees to ensure effective implementation of leave of absence and return to work policies.
Administers the City’s Drug and Alcohol Testing program, Department of Motor Vehicle (DMV) Pull Notice Program, and Commercial Driver’s Licensing program.
Coordinates Citywide training, coaching and development programs with consultants; tracks training programs and activities.
Evaluate assigned programs and reviews policies, procedures, and methods used relative to effective utilization of resources and achievement of goals; formulates, recommends, and/or implements action for program improvement.
Coordinates, facilitates, and monitors the interactive process in compliance with the Americans with Disabilities Act.
Oversee, coordinate and assist in the preparation for the annual service award and other employee recognition programs.
Provides highly complex staff assistance to the Human Resources Director and/or the Human Resources Manager.
Serve as representative on various committees and projects; coordinate activities with other City Departments and outside agencies, organization or community groups; and make oral and written presentations as needed.
OTHER JOB-RELATED DUTIES:
May assist in the preparation and administration of a program in the Human Resources Department budget.
Perform other duties as assigned.
Mar 13, 2024
Full Time
CLASS DEFINITION: Under general direction, performs professional, complex, technical, and analytical responsibilities in support of the City's personnel functions related to recruitment and selection, classification and compensation, employee benefit administration, employee training and development, workers compensation, and performs other work as required.
DISTINGUISHING CHARACTERISTICS: This is the journey-level class in the Human Resources Analyst series. The Senior Human Resources Analyst is responsible for specialized assignments that involve unique and/or complex activities that require a broad human resources perspective; a high level of visibility, sensitivity, maturity, and diplomacy; and extensive technical knowledge combined with the ability to use this knowledge to anticipate and resolve issues and problems. Incumbents must exercise a high degree of professional judgment, show initiative, and work independently. In addition, incumbents may act in a lead or supervisory capacity over lower-level professional and support staff.
SUPERVISION RECEIVED AND EXERCISED: The incumbent works under the general supervision of the Human Resources Director and/or the Human Resources Manager. May exercise functional supervision over Human Resources staff.
JOB OVERVIEW:
Plans, organizes and oversees several human resources functions including recruitment and selection, classification and compensation, benefits, leave administration, training and development, workers compensation, labor relations, discipline and performance management, employee safety program, Human Resources Information System (HRIS),and employment and labor law compliance.
Design, develop and supervises recruitment and selection plans to ensure City-wide consistency, job-related valid screening techniques and conformance to federal and state laws and regulations.
Research and analyze information to respond to recruitment complaints, as well as prepare written responses.
Conduct and implement classification, reclassification and organizational studies; research, analyze, audit and participate in the maintenance of the City's classification plans; conduct job classification analyses; conduct desk audits; prepare or revise classification specifications; and develop classification recommendations and reports.
Interpret and apply laws, policies, procedures and rules in the area of classification and compensation.
Provide assistance with employee relations issues; consult with managers and employees regarding the interpretation of personnel practices, policies and procedures including related laws and regulations; provide information and assistance to departmental personnel regarding employee evaluations, disciplinary action and other employee issues.
Conduct confidential internal investigations, determining appropriate corrective action, drafting discipline documentation and implementing employee discipline in compliance with applicable rules and laws.
Coordinate and participates in the grievance process, attends grievance hearings and prepares grievance responses.
Conduct research and support for labor negotiations by conducting a variety of surveys, compiling data, preparing charts and graphs, and calculating costs.
Conduct and prepare written and statistical reports and recommendations on a variety of issues and topics; make oral presentations as needed.
Review, update and revise Administrative Regulations and Personnel Guidelines as needed.
Develops and implements policies and procedures in compliance with applicable Federal and State laws and regulations.
Administers benefit and leave programs; medical, dental, vision, life, AD&D, FMLA/CFRA, COBRA, ACA, leaves, workers’ compensation, return to work programs, retirement programs, annual open enrollment, and other employee benefits.
Oversee the administration of the retiree health benefit program and unemployment insurance program.
Monitors leaves of absence; coordinates with departments and employees to ensure effective implementation of leave of absence and return to work policies.
Administers the City’s Drug and Alcohol Testing program, Department of Motor Vehicle (DMV) Pull Notice Program, and Commercial Driver’s Licensing program.
Coordinates Citywide training, coaching and development programs with consultants; tracks training programs and activities.
Evaluate assigned programs and reviews policies, procedures, and methods used relative to effective utilization of resources and achievement of goals; formulates, recommends, and/or implements action for program improvement.
Coordinates, facilitates, and monitors the interactive process in compliance with the Americans with Disabilities Act.
Oversee, coordinate and assist in the preparation for the annual service award and other employee recognition programs.
Provides highly complex staff assistance to the Human Resources Director and/or the Human Resources Manager.
Serve as representative on various committees and projects; coordinate activities with other City Departments and outside agencies, organization or community groups; and make oral and written presentations as needed.
OTHER JOB-RELATED DUTIES:
May assist in the preparation and administration of a program in the Human Resources Department budget.
Perform other duties as assigned.
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Community Development Resource Agency (CDRA) is accepting applications to fill one Development Program Manager (Staff Services Manager) vacancy in the Administration/Community Development Services Division. This position is located in Auburn, CA, and is responsible for managing Fee Program reporting and Development Agreement compliance for the department. Additionally, this position will oversee one to two team members and assist the Deputy Director in negotiations with developers on financial and infrastructure terms and triggers. This position will be responsible for the preparation of annual fee program reports, the annual fee update, annual budget metric reports, and fee program website upkeep and will work closely with other divisions in CDRA to support and collect data. The ideal candidate will possess a background in development or planning, project management, and/or government financing and will bring a creative, solution-oriented attitude to assist with a broad range of fiscal, management, staff services, and other development-related activities. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Community Development Resource Agency (CDRA) is accepting applications to fill one Development Program Manager (Staff Services Manager) vacancy in the Administration/Community Development Services Division. This position is located in Auburn, CA, and is responsible for managing Fee Program reporting and Development Agreement compliance for the department. Additionally, this position will oversee one to two team members and assist the Deputy Director in negotiations with developers on financial and infrastructure terms and triggers. This position will be responsible for the preparation of annual fee program reports, the annual fee update, annual budget metric reports, and fee program website upkeep and will work closely with other divisions in CDRA to support and collect data. The ideal candidate will possess a background in development or planning, project management, and/or government financing and will bring a creative, solution-oriented attitude to assist with a broad range of fiscal, management, staff services, and other development-related activities. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Monterey County Human Resources
Salinas, California, United States
Position Description Final Filing Deadline: May 26, 2024 Exam #: 24/14B32/04JL Senior Personnel Analyst The County of Monterey’s Human Resources Department fosters organizational excellence through collaborative partnerships with departments by supporting efforts to attract, develop, and retain a diverse and talented workforce with the goal of providing essential services to our community. The department is a key partner to leadership in the shaping of an inclusive culture which drives excellence and innovation. The Human Resources Department is seeking a collaborative and innovative Human Resources professional to fill a Senior Personnel Analyst position. The incumbent will plan, coordinate, organize and direct specialized and complex technical and analytical Human Resources work related to recruitment, examination and selection, personnel transactions, and front-line employee relations. The Senior Personnel Analyst will also serve as a resource to Department Heads and HR professionals. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Provides generalist Human Resources services, including oversight of and the preparation of recruitment materials including sensitive or high profile managerial or executive positions, and application review and evaluation. Advises department heads, supervisors and employees in the interpretation and application of personnel rules, regulations, policies, practices and procedures; may investigate and analyze problems and complaints related to human resources practices to provide solutions and alternatives and prepares reports of findings; analyzes internal policies and procedures to determine and recommend changes and improvements; implements new and modified policies and procedures. Provides technical expertise on Human Resources management issues. Acts as a technical resource to human resources staff Countywide; provides input into performance evaluations of subordinate staff. Assumes primary supervisory responsibility for complex programs and projects as assigned. Dependent upon assignment, acts as lead analyst on large-scale recruitments, test development, classification studies, and training development; prepares project plans, including dates, milestones, and list of resources needed. Prepares or provides oversight of the preparation and evaluation of test development, i.e. oral, written and other types of examinations, including development of the most complex examinations involving highly technical subject matter, or issues such as historical adverse impact. Coordinates programs and projects, and works in conjunction with other personnel specialty areas, i.e. the Civil Rights Office, County Counsel and others as required. May participate in County Equal Opportunity program, including investigation of discrimination complaints and preparation of responses to complaints filed with agencies such as Department of Civil Rights, EEOC, etc. Represents the department and/or the County at public events, including meetings, conferences and job fairs. Assists in the development and revision of Human Resources programs, policies, procedures, and rules. Plans, directs, and reviews the work of professional and related staff; assists in establishing objectives and maintaining performance standards; identifies need for, develops staff training plans, and conducts or provides for training of staff in procedural and technical aspects of their jobs in order to ensure the provision of consistent, effective, quality service to departments, employees and the public. To view the complete classification description, please visit the County of Monterey website: Senior Personnel Analyst THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: The principles and practices of Human Resources management/administration and related program areas, including the development, preparation, implementation and administration of recruitment, examination, selection, and Equal Employment Opportunity programs and processes. Job analysis techniques, including requirements, employment practices, purpose, methods and applications. The principles, methods and techniques of test development, including types of exams, validation methods, item construction, and related issues such as adverse impact. Research, methods, data collection and sampling techniques, and basic statistical analysis. Salary survey procedures, methods and administration, including modern methods of setting salaries and other compensation. Business English grammar and usage, punctuation, and spelling; and business letter format principles. Working Knowledge of: The functional responsibilities of a human resources/personnel department. Federal, State and local laws, rules, regulations and ordinances pertaining to employment practices and Equal Employment Opportunity programs; with Public Sector human resource policies, rules, and practices knowledge being highly desirable. The principles and practices of public Human Resources management, including recommendations for hire, supervision, training, evaluation, counseling and discipline. Principles, practices and current trends of employee relations and disciplinary action procedures; and the provisions and applications of the Meyers-Milias-Brown Act. Principles and practices of project management, to include planning, organization, coordination, scheduling, and oversight of project progress. Some Knowledge of: The principles and practices of Public Administration, including governmental budgeting, fiscal and financial analysis and management, and the organizational structure, functions of and services provided by local government. The principles, practices, and techniques of organization and management, including program planning, implementation, administration, and evaluation. The principles and practices of policy development, and report writing. The principles and practices of public relations and marketing strategies and customer service. Skill and Ability to: Organize, prioritize, delegate, and coordinate work; work independently; manage and balance multiple, competing and changing priorities. Produce accurate information in short timeframes as directed. Collect, research, analyze, evaluate and interpret a variety of complex, narrative, and statistical data, information, issues and/or problems, in order to make sound judgments, logical decisions, defensible recommendations, or to prepare reports on a variety of administrative, fiscal and management activities and issues and administrative studies. Plan, organize and coordinate research and statistical work performed by staff. Recognize, identify, and resolve conflict or problems of a sensitive or political nature; analyze situations, employ creativity in resolving problems; select alternatives, communicate and project consequences of proposed actions; negotiate mutually satisfactory solutions to problems. Plan, initiate, and coordinate action for implementation of effective recommendations in support of departmental objectives and goals regarding policies, procedures, organization, operations, programs and other Human Resources program areas. Communicate effectively, both orally and written, in order to prepare administrative, technical, and statistical reports concerning various program areas, services, and projects; to make effective and persuasive oral presentations; to present recommendations and conclusions; to promote or gain concurrence and the cooperation of others through discussion and persuasion; and to make presentations before groups with varying levels of technical knowledge. Establish and maintain effective working relationships with others, including County officials, department heads, managers, employees, employee organizations/representatives, other public agencies, and the public. Provide excellent/courteous customer service. Exercise objectivity, independent and sound judgment and initiative. Understand, interpret, explain and apply appropriate provisions of applicable local, State and Federal and Equal Employment Opportunity laws, ordinances, rules, regulations, memoranda of understanding, operating procedures/processes, and technical concepts. Maintain confidentiality of information. Perform accurate mathematical calculations and employ basic statistical methodology. Some positions may be required to investigate, mediate, and resolve employee complaints, disciplinary issues, and grievances. Coordinate departmental activities with other departments and agencies. Attend or serve as management liaison at meetings, training events, functions, and conferences; represent the department with tact and diplomacy. Use a personal computer and standard/general business software; learn and use specialized computer applications. Input, store, access and analyze data. Develop, implement and maintain various databases and other record management systems. Examples of Experience/Education/Training Any combination of experience, education and/or training which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Experience: Two (2) years of progressively responsible working level Human Resources work, which has included experience in the areas of recruitment and classification, comparable to the classification of Associate Personnel Analyst with the County of Monterey. AND Education: Completion of all course work leading to a bachelor’s degree in Personnel Administration, Public or Business Administration, Industrial Relations or a closely related field. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. BENEFITS The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit ZX Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty By Sunday, May 26, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Human Resources Department Attn: Jovany Luna 168 W. Alisal St., 3rd Floor Salinas, CA 93901 Email: LunaCorreaJ@co.monterey.ca.us | Phone: (831) 755-5395 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Jovany Luna, Supervising Personnel Analyst, at (831) 755-5395, or LunaCorreaJ@co.monterey.ca.us http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/26/2024 11:59 PM Pacific
Apr 27, 2024
Full Time
Position Description Final Filing Deadline: May 26, 2024 Exam #: 24/14B32/04JL Senior Personnel Analyst The County of Monterey’s Human Resources Department fosters organizational excellence through collaborative partnerships with departments by supporting efforts to attract, develop, and retain a diverse and talented workforce with the goal of providing essential services to our community. The department is a key partner to leadership in the shaping of an inclusive culture which drives excellence and innovation. The Human Resources Department is seeking a collaborative and innovative Human Resources professional to fill a Senior Personnel Analyst position. The incumbent will plan, coordinate, organize and direct specialized and complex technical and analytical Human Resources work related to recruitment, examination and selection, personnel transactions, and front-line employee relations. The Senior Personnel Analyst will also serve as a resource to Department Heads and HR professionals. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Provides generalist Human Resources services, including oversight of and the preparation of recruitment materials including sensitive or high profile managerial or executive positions, and application review and evaluation. Advises department heads, supervisors and employees in the interpretation and application of personnel rules, regulations, policies, practices and procedures; may investigate and analyze problems and complaints related to human resources practices to provide solutions and alternatives and prepares reports of findings; analyzes internal policies and procedures to determine and recommend changes and improvements; implements new and modified policies and procedures. Provides technical expertise on Human Resources management issues. Acts as a technical resource to human resources staff Countywide; provides input into performance evaluations of subordinate staff. Assumes primary supervisory responsibility for complex programs and projects as assigned. Dependent upon assignment, acts as lead analyst on large-scale recruitments, test development, classification studies, and training development; prepares project plans, including dates, milestones, and list of resources needed. Prepares or provides oversight of the preparation and evaluation of test development, i.e. oral, written and other types of examinations, including development of the most complex examinations involving highly technical subject matter, or issues such as historical adverse impact. Coordinates programs and projects, and works in conjunction with other personnel specialty areas, i.e. the Civil Rights Office, County Counsel and others as required. May participate in County Equal Opportunity program, including investigation of discrimination complaints and preparation of responses to complaints filed with agencies such as Department of Civil Rights, EEOC, etc. Represents the department and/or the County at public events, including meetings, conferences and job fairs. Assists in the development and revision of Human Resources programs, policies, procedures, and rules. Plans, directs, and reviews the work of professional and related staff; assists in establishing objectives and maintaining performance standards; identifies need for, develops staff training plans, and conducts or provides for training of staff in procedural and technical aspects of their jobs in order to ensure the provision of consistent, effective, quality service to departments, employees and the public. To view the complete classification description, please visit the County of Monterey website: Senior Personnel Analyst THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: The principles and practices of Human Resources management/administration and related program areas, including the development, preparation, implementation and administration of recruitment, examination, selection, and Equal Employment Opportunity programs and processes. Job analysis techniques, including requirements, employment practices, purpose, methods and applications. The principles, methods and techniques of test development, including types of exams, validation methods, item construction, and related issues such as adverse impact. Research, methods, data collection and sampling techniques, and basic statistical analysis. Salary survey procedures, methods and administration, including modern methods of setting salaries and other compensation. Business English grammar and usage, punctuation, and spelling; and business letter format principles. Working Knowledge of: The functional responsibilities of a human resources/personnel department. Federal, State and local laws, rules, regulations and ordinances pertaining to employment practices and Equal Employment Opportunity programs; with Public Sector human resource policies, rules, and practices knowledge being highly desirable. The principles and practices of public Human Resources management, including recommendations for hire, supervision, training, evaluation, counseling and discipline. Principles, practices and current trends of employee relations and disciplinary action procedures; and the provisions and applications of the Meyers-Milias-Brown Act. Principles and practices of project management, to include planning, organization, coordination, scheduling, and oversight of project progress. Some Knowledge of: The principles and practices of Public Administration, including governmental budgeting, fiscal and financial analysis and management, and the organizational structure, functions of and services provided by local government. The principles, practices, and techniques of organization and management, including program planning, implementation, administration, and evaluation. The principles and practices of policy development, and report writing. The principles and practices of public relations and marketing strategies and customer service. Skill and Ability to: Organize, prioritize, delegate, and coordinate work; work independently; manage and balance multiple, competing and changing priorities. Produce accurate information in short timeframes as directed. Collect, research, analyze, evaluate and interpret a variety of complex, narrative, and statistical data, information, issues and/or problems, in order to make sound judgments, logical decisions, defensible recommendations, or to prepare reports on a variety of administrative, fiscal and management activities and issues and administrative studies. Plan, organize and coordinate research and statistical work performed by staff. Recognize, identify, and resolve conflict or problems of a sensitive or political nature; analyze situations, employ creativity in resolving problems; select alternatives, communicate and project consequences of proposed actions; negotiate mutually satisfactory solutions to problems. Plan, initiate, and coordinate action for implementation of effective recommendations in support of departmental objectives and goals regarding policies, procedures, organization, operations, programs and other Human Resources program areas. Communicate effectively, both orally and written, in order to prepare administrative, technical, and statistical reports concerning various program areas, services, and projects; to make effective and persuasive oral presentations; to present recommendations and conclusions; to promote or gain concurrence and the cooperation of others through discussion and persuasion; and to make presentations before groups with varying levels of technical knowledge. Establish and maintain effective working relationships with others, including County officials, department heads, managers, employees, employee organizations/representatives, other public agencies, and the public. Provide excellent/courteous customer service. Exercise objectivity, independent and sound judgment and initiative. Understand, interpret, explain and apply appropriate provisions of applicable local, State and Federal and Equal Employment Opportunity laws, ordinances, rules, regulations, memoranda of understanding, operating procedures/processes, and technical concepts. Maintain confidentiality of information. Perform accurate mathematical calculations and employ basic statistical methodology. Some positions may be required to investigate, mediate, and resolve employee complaints, disciplinary issues, and grievances. Coordinate departmental activities with other departments and agencies. Attend or serve as management liaison at meetings, training events, functions, and conferences; represent the department with tact and diplomacy. Use a personal computer and standard/general business software; learn and use specialized computer applications. Input, store, access and analyze data. Develop, implement and maintain various databases and other record management systems. Examples of Experience/Education/Training Any combination of experience, education and/or training which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Experience: Two (2) years of progressively responsible working level Human Resources work, which has included experience in the areas of recruitment and classification, comparable to the classification of Associate Personnel Analyst with the County of Monterey. AND Education: Completion of all course work leading to a bachelor’s degree in Personnel Administration, Public or Business Administration, Industrial Relations or a closely related field. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. BENEFITS The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit ZX Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty By Sunday, May 26, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Human Resources Department Attn: Jovany Luna 168 W. Alisal St., 3rd Floor Salinas, CA 93901 Email: LunaCorreaJ@co.monterey.ca.us | Phone: (831) 755-5395 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Jovany Luna, Supervising Personnel Analyst, at (831) 755-5395, or LunaCorreaJ@co.monterey.ca.us http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/26/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
City of Huntington Beach, CA
Huntington Beach, California, United States
Description The City of Huntington Beach offers flexible schedule options, including 5/40, 9/80, and 4/10 work schedules. Additionally, the ability to participate in a pet insurance program will be available as of January 1, 2024. (Updated 12/19/23) The next review of applications is now scheduled to occur for applications received before 10:00 am on January 8, 2024 . This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. (updated 12/19/23) NOTE: This posting is a job series in which applications will be accepted, reviewed, and considered based on the qualifications listed on the application. The candidates that meet the minimum qualifications and best meet the City's current needs will be invited to test at the appropriate job level within the series. Only ONE APPLICATION needs to be submitted to be considered for this job series. SALARY RANGE: Senior Finance Analyst : $94,151 - $126,172 annually Principal Finance Analyst : $101,953 - $136,626 annually Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the "right person" to serve as Senior Finance Analyst or Principal Finance Analyst with the FinanceDepartment . Finance Department The Finance Department, through its four Divisions, provides financial management, oversight, monitoring and reporting functions for the City's complex financial resources. The department accomplishes this objective by providing budgetary oversight, monitoring and preparation; purchasing and procurement expertise; accounting and financial reporting services; cashiering, accounts receivable and collections services; payroll and accounts payable services; utility billing; and business license customer service. The Position The Senior Finance Analyst performs a variety of advanced professional-level accounting, budgetary, and financial analysis and reporting related to the City's financial functions and perform a broad range of related duties. The Principal Finance Analyst performs difficult and complex professional-level financial analysis requiring advanced knowledge and competency in various financial functions such as accounting, budgeting and financial planning; supervises the activities of assigned personnel and provides responsible staff assistance to the Finance Manager or Chief Financial Officer/Assistant Chief Financial Officer. The current vacancies are in the Budget Management Division and the Accounting Services Division. The Budget Management Division is responsible for assisting the City Council and Executive Management team in managing the City's resources, developing and maintaining the City's long-range financial projections, and evaluating the fiscal impact of legislative initiatives and judicial decisions affecting the City . Accounting Services is responsible for maintaining a system of internal controls that preserves and safeguards the City's assets and implementing new accounting requirements. This Division is also responsible for serving as the audit liaison for all departments and serves as the City’s liaison for all financial audits of the City. Accounts Payable is responsible for the processing and payment of all City obligations. (Updated 11/14/23) Examples of Essential Duties Senior Finance Analyst Perform complex financial calculations and analysis; prepare comprehensive financial studies, statements, and reports Prepare and analyze a variety of financial statements, schedules, and reports; ensures that financial statements are prepared on a timely basis in accordance with related governmental accounting regulations Assist in the development of accounting and audit control methods, systems and procedures to comply with accounting procedures, laws, ordinances and regulations; coordinate the preparation of external audit materials and assists auditors in the fiscal year review Assists in establishing parameters for revenue and expenditure estimates and makes recommendations for fiscal guidelines in the budgetary process; participates in the development of schedules, formats, policies, and procedures for the annual adopted budget Assists departments with the formulation, implementation and administration of capital and operating budgets Provides direction to department staff; serves as Finance Department liaison in directing and assisting department representatives with accounting, financial reporting and budget development, administration and implementation throughout the year to ensure adherence to established budget and financial parameters Monitors and reviews financial performance of City departments and projects by conducting budgetary, variance and fund analyses and preparing reports; reviews revenue and expenditures of departmental budgets and develops mitigation plans Please click here to review the full job description. Principal Finance Analyst Performs professional tasks in support of the City’s financial management operations; prepares a variety of complex analyses involving revenue and expenditures, payroll, accounts payable, accounts receivables, budget, and treasury operations. Assigns, monitors and supervises the work of subordinate staff involved in performing accounting, budget, treasury, and financial analysis; participates in the selection and hiring of personnel; conducts performance evaluations and recommends merit step increases; assesses disciplinary action when needed; provides and/or recommends training Leads the preparation, implementation, monitoring and evaluation of capital improvement plans and budgets; monitors and updates operating and capital budget adjustments and funding changes; reviews CIP requests for financial compliance Oversees the coordination of the master fee schedule Prepares and analyzes highly complex and sensitive budget requests, policy proposals, and financial reports, including reports regarding the City’s long-term obligations, revenue forecasts and expenditure trends Assists in the preparation of a variety of complex financial analyses, forecasts, and reports, including the annual budget, Annual Comprehensive Financial Report (ACFR) and the Popular Annual Financial Report (PAFR) Develops presentations to help summarize budget results, financial reports, forecasts and trends in a comprehensive and easy-to understand format Please click here to review the full job description. Minimum Qualifications Education: A Bachelor’s degree from an accredited college or university in Accounting, Economics, Finance, Business, Public Administration or other closely related field. A Master’s degree, Certified Public Accountant (CPA), and/or Certified Government Financial Manager (CGFM) is desirable. Experience: Senior Finance Analyst : Four (4) years’ professional level experience performing complex governmental accounting, budgetary financial analysis and research including two (2) years’ related finance and/or auditing experience for a municipality or other public sector entity. Principal Finance Analyst : Four (4) years’ increasingly responsible professional level governmental financial management, accounting, budgeting or auditing experience, with an emphasis in business and revenue operations activities, including one (1) year in a senior capacity or as supervisor of professional-level finance staff for a municipality or other public sector entity. Certificates/Licenses: A valid California Class C driver license with an acceptable driving record required at time of appointment and during course of employment. Supplemental Information APPLICATION AND SELECTION PROCESS: Application Review Examination(s) - A virtual oral exam (weighted 100%) is tentatively scheduled for a date TBD (updated 11/14/23) Selection Interview Background Investigation Appointment The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization". Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The City of Huntington Beach offers flexible schedule options, including 5/40, 9/80, and 4/10 work schedules. Additionally, the ability to participate in a pet insurance program will be available as of January 1, 2024. (Updated 12/19/23) The next review of applications is now scheduled to occur for applications received before 10:00 am on January 8, 2024 . This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. (updated 12/19/23) NOTE: This posting is a job series in which applications will be accepted, reviewed, and considered based on the qualifications listed on the application. The candidates that meet the minimum qualifications and best meet the City's current needs will be invited to test at the appropriate job level within the series. Only ONE APPLICATION needs to be submitted to be considered for this job series. SALARY RANGE: Senior Finance Analyst : $94,151 - $126,172 annually Principal Finance Analyst : $101,953 - $136,626 annually Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the "right person" to serve as Senior Finance Analyst or Principal Finance Analyst with the FinanceDepartment . Finance Department The Finance Department, through its four Divisions, provides financial management, oversight, monitoring and reporting functions for the City's complex financial resources. The department accomplishes this objective by providing budgetary oversight, monitoring and preparation; purchasing and procurement expertise; accounting and financial reporting services; cashiering, accounts receivable and collections services; payroll and accounts payable services; utility billing; and business license customer service. The Position The Senior Finance Analyst performs a variety of advanced professional-level accounting, budgetary, and financial analysis and reporting related to the City's financial functions and perform a broad range of related duties. The Principal Finance Analyst performs difficult and complex professional-level financial analysis requiring advanced knowledge and competency in various financial functions such as accounting, budgeting and financial planning; supervises the activities of assigned personnel and provides responsible staff assistance to the Finance Manager or Chief Financial Officer/Assistant Chief Financial Officer. The current vacancies are in the Budget Management Division and the Accounting Services Division. The Budget Management Division is responsible for assisting the City Council and Executive Management team in managing the City's resources, developing and maintaining the City's long-range financial projections, and evaluating the fiscal impact of legislative initiatives and judicial decisions affecting the City . Accounting Services is responsible for maintaining a system of internal controls that preserves and safeguards the City's assets and implementing new accounting requirements. This Division is also responsible for serving as the audit liaison for all departments and serves as the City’s liaison for all financial audits of the City. Accounts Payable is responsible for the processing and payment of all City obligations. (Updated 11/14/23) Examples of Essential Duties Senior Finance Analyst Perform complex financial calculations and analysis; prepare comprehensive financial studies, statements, and reports Prepare and analyze a variety of financial statements, schedules, and reports; ensures that financial statements are prepared on a timely basis in accordance with related governmental accounting regulations Assist in the development of accounting and audit control methods, systems and procedures to comply with accounting procedures, laws, ordinances and regulations; coordinate the preparation of external audit materials and assists auditors in the fiscal year review Assists in establishing parameters for revenue and expenditure estimates and makes recommendations for fiscal guidelines in the budgetary process; participates in the development of schedules, formats, policies, and procedures for the annual adopted budget Assists departments with the formulation, implementation and administration of capital and operating budgets Provides direction to department staff; serves as Finance Department liaison in directing and assisting department representatives with accounting, financial reporting and budget development, administration and implementation throughout the year to ensure adherence to established budget and financial parameters Monitors and reviews financial performance of City departments and projects by conducting budgetary, variance and fund analyses and preparing reports; reviews revenue and expenditures of departmental budgets and develops mitigation plans Please click here to review the full job description. Principal Finance Analyst Performs professional tasks in support of the City’s financial management operations; prepares a variety of complex analyses involving revenue and expenditures, payroll, accounts payable, accounts receivables, budget, and treasury operations. Assigns, monitors and supervises the work of subordinate staff involved in performing accounting, budget, treasury, and financial analysis; participates in the selection and hiring of personnel; conducts performance evaluations and recommends merit step increases; assesses disciplinary action when needed; provides and/or recommends training Leads the preparation, implementation, monitoring and evaluation of capital improvement plans and budgets; monitors and updates operating and capital budget adjustments and funding changes; reviews CIP requests for financial compliance Oversees the coordination of the master fee schedule Prepares and analyzes highly complex and sensitive budget requests, policy proposals, and financial reports, including reports regarding the City’s long-term obligations, revenue forecasts and expenditure trends Assists in the preparation of a variety of complex financial analyses, forecasts, and reports, including the annual budget, Annual Comprehensive Financial Report (ACFR) and the Popular Annual Financial Report (PAFR) Develops presentations to help summarize budget results, financial reports, forecasts and trends in a comprehensive and easy-to understand format Please click here to review the full job description. Minimum Qualifications Education: A Bachelor’s degree from an accredited college or university in Accounting, Economics, Finance, Business, Public Administration or other closely related field. A Master’s degree, Certified Public Accountant (CPA), and/or Certified Government Financial Manager (CGFM) is desirable. Experience: Senior Finance Analyst : Four (4) years’ professional level experience performing complex governmental accounting, budgetary financial analysis and research including two (2) years’ related finance and/or auditing experience for a municipality or other public sector entity. Principal Finance Analyst : Four (4) years’ increasingly responsible professional level governmental financial management, accounting, budgeting or auditing experience, with an emphasis in business and revenue operations activities, including one (1) year in a senior capacity or as supervisor of professional-level finance staff for a municipality or other public sector entity. Certificates/Licenses: A valid California Class C driver license with an acceptable driving record required at time of appointment and during course of employment. Supplemental Information APPLICATION AND SELECTION PROCESS: Application Review Examination(s) - A virtual oral exam (weighted 100%) is tentatively scheduled for a date TBD (updated 11/14/23) Selection Interview Background Investigation Appointment The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization". Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com . Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The Analyst I salary range is $ 85,525.44 - $103,958.40 The Analyst II salary range is $ 93,344.16 - $113,436.96 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay. San José Mineta International Airport is hiring for an Analyst I/II in its Planning and Development Division. This position reports directly to the Senior Analyst and is a crucial member of the Airport's Planning and Development Division. The Analyst is part of the fiscal team in the Planning and Development Division of the Airport. The Analyst's primary role is to support the development, monitoring, reporting and administration of the Division's annual operating budget and capital budget. The Analyst also serves as a liaison for coordination of the budget and financial information between multiple stakeholders including the Airport's Finance Division and the City's Budget Office. The Analyst will be responsible for tracking and enforcing timely delivery of budget status reporting within the Division., The Analyst will manage the day to day capital budget processes, including but not limited to assisting program and project managers with fiscal and budgeting aspects and monitoring and reporting expenditures. The Analyst's primary role is to support the fiscal and administrative functions of the division such as processing invoice payments, encumbrances, requisitions, accruals, procurement renewals, monitoring, and tacking service orders. This position also coordinates with internal staff to assist with special requests, processes, and analysis. The successful candidates will need to have strong analytical, organizational, writing, and verbal skills, be able to handle multiple assignments with competing deadlines and work well under the pressure of the budget process. Excellent communication, collaboration, problem solving skills and critical thinking ability as well as significant capital and operating budget development and monitoring experience are ideal. Ability to work effectively with coworkers and executive management both within the Department and with other departments is essential. At times of peak budget activity, some overtime hours may be required. Typical duties include, but are not limited to: - Develop and monitor Capital Budget and Capital Improvement Program. - Research and analyze data. - Prepare and provide oral and written reports to and assist project managers with tracking of appropriation expenditures and balances. - Contract management (fiscal responsibilities), including: review/approval of invoices; review/approval of contract change orders; review and approval of task orders; ensure encumbrance balances and adjustments. - Edit City Council memos. - Meeting presentations. - Close interaction with Airport Department Finance Division and other divisions as necessary, Public Works Department and the City Budget Office. Desirable Qualifications The ideal candidate possesses the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable experience, knowledge and skills for this position include: - Knowledge of and strong experience in the City's financing, budgeting, and accounting practices - Ability to research/analyze data and prepare reports and recommendations. - Knowledge of and strong experience in the City's Financial Management System (FMS), including the analysis of on-line information, report generating, cash/journal voucher preparation. - Ability to present oneself clearly and concisely, both orally and in written documents. - Knowledge of contract administration, including invoice payment, change order and task order processing, and encumbrance adjustment. - Detail oriented and the ability to handle multiple tasks. - Ability to use automated data processing applications to compile and analyze data and present information - Possession of very strong organizational skills - Ability to work well with others in a collaborative team setting. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* 1. Gathers, organizes, and analyzes data relating to specific assignments which require research from which conclusions can be drawn; prepares analyses and reports with recommendations/options; explains report recommendations and conclusions to customers. Daily 2. Obtains data and other information from operating departments through use of questionnaires, personal visit, and otherwise as indicated; assembles, arrays, processes, and analyzes data; prepares studies and reports as indicated; and proposes or suggests appropriate action to supervisor/management. Daily 3. Confers with departmental management and others on administrative problems; gathers and analyzes facts about departmental organization, staffing, and work load; evaluates and prepares recommendations on departmental requests for program changes; provides for and assists in the installation of improved systems or organization; and prepares and revises policy and procedures manuals and instructional materials. Daily 4. May assist in training less experienced professional staff in work methods and procedures. Acts as a lead/subject matter expert with newer staff who frequently ask questions or ask for direction pertaining to past/best practices. Daily 5. Supervises clerical or technical personnel in administrative support functions as assigned. May provide lead direction and training to support staff by assigning, reviewing and providing feedback on tasks. Daily 6. As assigned, provides highly tec
hnical support in determining the organization, administration, operations, and functions of an operating department or division by developing the organizational unit, identifying lines of authority and supervisory responsibility, and recommending on the number and organizational assignments for all authorized positions in the department. Daily 7. As assigned, provides professional support within an assigned human resources program area such as recruitment, selection, classification, compensation, workers compensation, and training; coordinates program services internally and externally, performing administrative and technical tasks to deliver program services. Daily 8. As assigned, investigates and attempts to resolve customer complaints and/or inquires. Daily 9. As assigned, participates with groups in analyzing and evaluating community conditions and needs; offers guidance and counsel in the establishment of goals and techniques of achievement. Daily 10. As assigned, provides support to the City's and department's budget process; reviews budget requests; summarizes findings; assembles and analyzes data; proposes or suggests appropriate actions including reallocation of resources; works with operating departments to facilitate budget proposal preparation and execution of adopted budgets. Daily 11. As assigned, provides professional support within a department's fiscal program; reviews and prepares accounting transactions such as journal vouchers, encumbrance reviews, liquidations, and billings and receivables. May respond to internal and/or external auditors' questions and/or requests as needed. Assists project managers with processing special payroll requests. Assists in, and/or prepares and distributes a variety of fiscal reports and documents. Daily 12. As assigned performs grant sourcing, fiscal oversight and administrative tasks; reviews grant proposals and, working both internally and externally, develops applications and work/implementation plans for grant projects; designs and maintains an individual monitoring system for each grant project; participates in the development of grant contracts; negotiates scope, goals, outcome measures and schedules; prepares draft contracts and supporting documentation; monitors grant activities to ensure they remain in scope with terms and conditions for the grant; tracks grant spending to ensure that funds are expended within the grant terms and conditions; prepares and distributes reports on grant operations and activities. Daily 13. Performs other related duties as assigned. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Analyst I A Bachelor's Degree from an accredited college or university. Analyst II A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources. Acceptable Substitution Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration or human resources may be substituted for the education requirement on a year for year basis. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts . Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The final filing date for this job announcement is at 11:59 p.m. on Monday, April 29, 2024. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be conside
red for this vacancy or your application will be deemed incomplete and withheld from further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Additional Information This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at telkins@sjc.org. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San José s website at www.sanjoseca.gov/citycareers . If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.
Apr 17, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com . Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The Analyst I salary range is $ 85,525.44 - $103,958.40 The Analyst II salary range is $ 93,344.16 - $113,436.96 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay. San José Mineta International Airport is hiring for an Analyst I/II in its Planning and Development Division. This position reports directly to the Senior Analyst and is a crucial member of the Airport's Planning and Development Division. The Analyst is part of the fiscal team in the Planning and Development Division of the Airport. The Analyst's primary role is to support the development, monitoring, reporting and administration of the Division's annual operating budget and capital budget. The Analyst also serves as a liaison for coordination of the budget and financial information between multiple stakeholders including the Airport's Finance Division and the City's Budget Office. The Analyst will be responsible for tracking and enforcing timely delivery of budget status reporting within the Division., The Analyst will manage the day to day capital budget processes, including but not limited to assisting program and project managers with fiscal and budgeting aspects and monitoring and reporting expenditures. The Analyst's primary role is to support the fiscal and administrative functions of the division such as processing invoice payments, encumbrances, requisitions, accruals, procurement renewals, monitoring, and tacking service orders. This position also coordinates with internal staff to assist with special requests, processes, and analysis. The successful candidates will need to have strong analytical, organizational, writing, and verbal skills, be able to handle multiple assignments with competing deadlines and work well under the pressure of the budget process. Excellent communication, collaboration, problem solving skills and critical thinking ability as well as significant capital and operating budget development and monitoring experience are ideal. Ability to work effectively with coworkers and executive management both within the Department and with other departments is essential. At times of peak budget activity, some overtime hours may be required. Typical duties include, but are not limited to: - Develop and monitor Capital Budget and Capital Improvement Program. - Research and analyze data. - Prepare and provide oral and written reports to and assist project managers with tracking of appropriation expenditures and balances. - Contract management (fiscal responsibilities), including: review/approval of invoices; review/approval of contract change orders; review and approval of task orders; ensure encumbrance balances and adjustments. - Edit City Council memos. - Meeting presentations. - Close interaction with Airport Department Finance Division and other divisions as necessary, Public Works Department and the City Budget Office. Desirable Qualifications The ideal candidate possesses the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable experience, knowledge and skills for this position include: - Knowledge of and strong experience in the City's financing, budgeting, and accounting practices - Ability to research/analyze data and prepare reports and recommendations. - Knowledge of and strong experience in the City's Financial Management System (FMS), including the analysis of on-line information, report generating, cash/journal voucher preparation. - Ability to present oneself clearly and concisely, both orally and in written documents. - Knowledge of contract administration, including invoice payment, change order and task order processing, and encumbrance adjustment. - Detail oriented and the ability to handle multiple tasks. - Ability to use automated data processing applications to compile and analyze data and present information - Possession of very strong organizational skills - Ability to work well with others in a collaborative team setting. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* 1. Gathers, organizes, and analyzes data relating to specific assignments which require research from which conclusions can be drawn; prepares analyses and reports with recommendations/options; explains report recommendations and conclusions to customers. Daily 2. Obtains data and other information from operating departments through use of questionnaires, personal visit, and otherwise as indicated; assembles, arrays, processes, and analyzes data; prepares studies and reports as indicated; and proposes or suggests appropriate action to supervisor/management. Daily 3. Confers with departmental management and others on administrative problems; gathers and analyzes facts about departmental organization, staffing, and work load; evaluates and prepares recommendations on departmental requests for program changes; provides for and assists in the installation of improved systems or organization; and prepares and revises policy and procedures manuals and instructional materials. Daily 4. May assist in training less experienced professional staff in work methods and procedures. Acts as a lead/subject matter expert with newer staff who frequently ask questions or ask for direction pertaining to past/best practices. Daily 5. Supervises clerical or technical personnel in administrative support functions as assigned. May provide lead direction and training to support staff by assigning, reviewing and providing feedback on tasks. Daily 6. As assigned, provides highly tec
hnical support in determining the organization, administration, operations, and functions of an operating department or division by developing the organizational unit, identifying lines of authority and supervisory responsibility, and recommending on the number and organizational assignments for all authorized positions in the department. Daily 7. As assigned, provides professional support within an assigned human resources program area such as recruitment, selection, classification, compensation, workers compensation, and training; coordinates program services internally and externally, performing administrative and technical tasks to deliver program services. Daily 8. As assigned, investigates and attempts to resolve customer complaints and/or inquires. Daily 9. As assigned, participates with groups in analyzing and evaluating community conditions and needs; offers guidance and counsel in the establishment of goals and techniques of achievement. Daily 10. As assigned, provides support to the City's and department's budget process; reviews budget requests; summarizes findings; assembles and analyzes data; proposes or suggests appropriate actions including reallocation of resources; works with operating departments to facilitate budget proposal preparation and execution of adopted budgets. Daily 11. As assigned, provides professional support within a department's fiscal program; reviews and prepares accounting transactions such as journal vouchers, encumbrance reviews, liquidations, and billings and receivables. May respond to internal and/or external auditors' questions and/or requests as needed. Assists project managers with processing special payroll requests. Assists in, and/or prepares and distributes a variety of fiscal reports and documents. Daily 12. As assigned performs grant sourcing, fiscal oversight and administrative tasks; reviews grant proposals and, working both internally and externally, develops applications and work/implementation plans for grant projects; designs and maintains an individual monitoring system for each grant project; participates in the development of grant contracts; negotiates scope, goals, outcome measures and schedules; prepares draft contracts and supporting documentation; monitors grant activities to ensure they remain in scope with terms and conditions for the grant; tracks grant spending to ensure that funds are expended within the grant terms and conditions; prepares and distributes reports on grant operations and activities. Daily 13. Performs other related duties as assigned. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Analyst I A Bachelor's Degree from an accredited college or university. Analyst II A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources. Acceptable Substitution Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration or human resources may be substituted for the education requirement on a year for year basis. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts . Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The final filing date for this job announcement is at 11:59 p.m. on Monday, April 29, 2024. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be conside
red for this vacancy or your application will be deemed incomplete and withheld from further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Additional Information This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at telkins@sjc.org. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San José s website at www.sanjoseca.gov/citycareers . If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER M0830X-R FILING DATES APPLICATIONS WILL BE ACCEPTED STARTING OCTOBER 28, 2020 AT 8:00 A.M. The first review of applications will take place on November 6, 2020. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Transfer of Test Components Information. _______________________________________________ BENEFIT INFORMATION: The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules. POSITION INFORMATION: Under the general direction of the Executive Director, Racial Equity (UC), assists the CEO in overseeing the County’s Anti-Racism, Diversity and Inclusion Initiative. CLASSIFICATION STANDARDS: Positions in this class provide expert professional staff support to the CEO in the planning, coordination, direction and control of specialized County functions such as the County budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, classification and compensation policy, risk management, marketing, asset management, unincorporated area services functions and environmental/sustainability policy and programs. Employees in this position may provide supervision to a team of analysts or serve in a lead, project manager or consultant role for any assignment in one or more of the above fields of specialization. The employee must know and expertly apply a comprehensive knowledge of concepts, practices and procedures to complete complex assignments or know and proficiently apply a broad knowledge of concepts, practices and procedures to complete difficult assignments and apply a basic knowledge of the concepts, practices and procedures of other field(s) of specialization to complete interdisciplinary assignments. The employee plans, conducts and supervises major assignments and reviews and evaluates results, on own initiative recommends new policies or programs to meet unforeseen or unmet needs, operates with substantial latitude for unreviewed action or decision, and performs administrative tasks for the organization on behalf of the unit manager. Essential Job Functions Assists the Executive Director, Racial Equity (UC), in the development and implementation of a Countywide strategic plan in support of the Board’s vision of eliminating systemic and structural racism. Assists in the design and implementation of awareness training in the areas of racism-prevention, anti-racism, equity, diversity and inclusion.. Analyzes and evaluates County policies, practices, and operations that may systemically prevent African-Americans and people or communities of color from accessing, receiving, or maintaining generally available County services and recommends changes in order to reduce racial stigma, inequality, and implicit bias within the County. Analyzes information and data gathered from County and non-County sources to identify best practices related anti-racism, diversity, and inclusion, and to make recommendations for the implementation of anti-racism initiatives in the County. Develops detailed action or project plans for the Anti-Racism, Inclusion and Diversity Initiative in order to support Board and department strategic initiatives, priorities, and/or County programs. Develops metrics and conducts studies to measure progress in reducing racism and promoting equality throughout the County. Coordinates building strategic partnerships with elected officials, government agencies and other County departments to determine potential joint initiatives for collaboration. Represents the division and/or the department at various events related to the promotion of racial equality, inclusion, and diversity. Supervises or leads a team of analysts assigned to Anti-Racism, Inclusion and Diversity Initiative in covering all day-to-day operations, (e.g., prioritizing assignments, evaluating workloads, reviewing and assessing work performance). Prepares reports, presentations, and correspondence (e.g. Board letters, internal briefing memoranda, fact sheets) to address, support and respond to needs of the Board Offices, CEO and others as needed. Requirements SELECTION REQUIREMENTS: Three years of experience at the level of Senior Analyst, CEO* analyzing, developing and implementing awareness training and policy recommendations in the areas of racism-prevention, anti-racism, equity, diversity and inclusion. *Experience at the level of Senior Analyst, CEO is defined as working independently providing professional staff support to the head of an organization in the development, planning, facilitation, coordination, direction and control execution of Racial Equity-related policies or programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light. Involves light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of three (3) parts: Part I: A multiple choice test weighted at 50% covering: Deductive Reasoning Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change Applicants must achieve a passing score of 70% or higher on Part I - multiple choice test in order to proceed to Part II - writing assessment. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: A writing assessment weighted 25% measuring English Structure and Content, Written Expression, and Prioritizing Information. Applicants must achieve a passing score of 70% or higher on Part II - writing assessment in order to proceed to Part III - evaluation of training and experience. Part III: An evaluation of training and experience weighted at 25% covering Professional Technical Knowledge, and Work Habits. Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on the examination in order to be placed on the register. All test invitations and other correspondences (non-acceptance and final result) will be sent electronically to the email address provided on the application. It is important that candidates provide a valid e-mail address in their application. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your e-mail address book and to the list of approved senders to prevent e-mail notifications from being filtered as spam/junk mail. It is the responsibility of the applicant to ensure they receive our email. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for o ther exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . ELIGIBILITY INFORMATION : The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months following the date of promulgation. VACANCY INFORMATION : The resulting eligible register will be used to fill vacancies at the Chief Executive Office as they occur. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PT on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All related documents, IF ANY , must be received at the time of filing or within 15 calendar days from application submission. Note : If you are unable to attach documentation to your online application, you may email to estranger@hr.lacounty.gov . Please ensure to reference your attachment by writing your full name, Neogov Applicant ID, Examination Title, and Examination Number on the subject of your email. Apply online by clicking the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile Inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test scores cannot be given over the telephone. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. _____________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Emily Stranger Department Contact Phone: (213) 866-7280 Department Contact Email: estranger@hr.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER M0830X-R FILING DATES APPLICATIONS WILL BE ACCEPTED STARTING OCTOBER 28, 2020 AT 8:00 A.M. The first review of applications will take place on November 6, 2020. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Transfer of Test Components Information. _______________________________________________ BENEFIT INFORMATION: The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules. POSITION INFORMATION: Under the general direction of the Executive Director, Racial Equity (UC), assists the CEO in overseeing the County’s Anti-Racism, Diversity and Inclusion Initiative. CLASSIFICATION STANDARDS: Positions in this class provide expert professional staff support to the CEO in the planning, coordination, direction and control of specialized County functions such as the County budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, classification and compensation policy, risk management, marketing, asset management, unincorporated area services functions and environmental/sustainability policy and programs. Employees in this position may provide supervision to a team of analysts or serve in a lead, project manager or consultant role for any assignment in one or more of the above fields of specialization. The employee must know and expertly apply a comprehensive knowledge of concepts, practices and procedures to complete complex assignments or know and proficiently apply a broad knowledge of concepts, practices and procedures to complete difficult assignments and apply a basic knowledge of the concepts, practices and procedures of other field(s) of specialization to complete interdisciplinary assignments. The employee plans, conducts and supervises major assignments and reviews and evaluates results, on own initiative recommends new policies or programs to meet unforeseen or unmet needs, operates with substantial latitude for unreviewed action or decision, and performs administrative tasks for the organization on behalf of the unit manager. Essential Job Functions Assists the Executive Director, Racial Equity (UC), in the development and implementation of a Countywide strategic plan in support of the Board’s vision of eliminating systemic and structural racism. Assists in the design and implementation of awareness training in the areas of racism-prevention, anti-racism, equity, diversity and inclusion.. Analyzes and evaluates County policies, practices, and operations that may systemically prevent African-Americans and people or communities of color from accessing, receiving, or maintaining generally available County services and recommends changes in order to reduce racial stigma, inequality, and implicit bias within the County. Analyzes information and data gathered from County and non-County sources to identify best practices related anti-racism, diversity, and inclusion, and to make recommendations for the implementation of anti-racism initiatives in the County. Develops detailed action or project plans for the Anti-Racism, Inclusion and Diversity Initiative in order to support Board and department strategic initiatives, priorities, and/or County programs. Develops metrics and conducts studies to measure progress in reducing racism and promoting equality throughout the County. Coordinates building strategic partnerships with elected officials, government agencies and other County departments to determine potential joint initiatives for collaboration. Represents the division and/or the department at various events related to the promotion of racial equality, inclusion, and diversity. Supervises or leads a team of analysts assigned to Anti-Racism, Inclusion and Diversity Initiative in covering all day-to-day operations, (e.g., prioritizing assignments, evaluating workloads, reviewing and assessing work performance). Prepares reports, presentations, and correspondence (e.g. Board letters, internal briefing memoranda, fact sheets) to address, support and respond to needs of the Board Offices, CEO and others as needed. Requirements SELECTION REQUIREMENTS: Three years of experience at the level of Senior Analyst, CEO* analyzing, developing and implementing awareness training and policy recommendations in the areas of racism-prevention, anti-racism, equity, diversity and inclusion. *Experience at the level of Senior Analyst, CEO is defined as working independently providing professional staff support to the head of an organization in the development, planning, facilitation, coordination, direction and control execution of Racial Equity-related policies or programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light. Involves light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of three (3) parts: Part I: A multiple choice test weighted at 50% covering: Deductive Reasoning Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change Applicants must achieve a passing score of 70% or higher on Part I - multiple choice test in order to proceed to Part II - writing assessment. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: A writing assessment weighted 25% measuring English Structure and Content, Written Expression, and Prioritizing Information. Applicants must achieve a passing score of 70% or higher on Part II - writing assessment in order to proceed to Part III - evaluation of training and experience. Part III: An evaluation of training and experience weighted at 25% covering Professional Technical Knowledge, and Work Habits. Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on the examination in order to be placed on the register. All test invitations and other correspondences (non-acceptance and final result) will be sent electronically to the email address provided on the application. It is important that candidates provide a valid e-mail address in their application. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your e-mail address book and to the list of approved senders to prevent e-mail notifications from being filtered as spam/junk mail. It is the responsibility of the applicant to ensure they receive our email. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for o ther exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . ELIGIBILITY INFORMATION : The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months following the date of promulgation. VACANCY INFORMATION : The resulting eligible register will be used to fill vacancies at the Chief Executive Office as they occur. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PT on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All related documents, IF ANY , must be received at the time of filing or within 15 calendar days from application submission. Note : If you are unable to attach documentation to your online application, you may email to estranger@hr.lacounty.gov . Please ensure to reference your attachment by writing your full name, Neogov Applicant ID, Examination Title, and Examination Number on the subject of your email. Apply online by clicking the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile Inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test scores cannot be given over the telephone. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. _____________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Emily Stranger Department Contact Phone: (213) 866-7280 Department Contact Email: estranger@hr.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. The Human Resources Department comprises approximately 40 positions and provides centralized services to the County’s 22 Departments. The divisions/units within Human Resources include recruitment, classification and compensation, employee and labor relations, disability management, employee health and welfare benefits, equal employment, employee learning and organizational development, volunteer and interns, and departmental administration. ABOUT THE POSITION The Senior Employee and Labor Relations Analyst functions as a specialist, providing complex advice and services to departments across the organization. This position is in the Employee and Labor Relations Division of Human Resources. The position works closely with department managers and supervisors in the interpretation and application of personnel policies and regulations, advising on human resources procedures and practices, and performs a variety of analytical studies and projects. The position independently handles aspects of employee and labor relations services within a designated set of departments and bargaining units. It conducts and/or provides support to meet and confer processes and successor bargaining, responds to union requests for information, advises departments regarding subjects of bargaining and strategies to support effective labor relations, and researches and evaluates claims, grievances, and complaints. The position also provides advice and assistance on employee performance management, progressive discipline, employee rights and due process associated with disciplinary and adverse actions, and employee leaves such as the interactive process and reasonable accommodation. It provides consultation and recommendations to staff and managers in the interpretation of policies and procedures and conducts training/educational sessions to staff and managers. There is currently one fixed-term vacancy (see additional information below); however, the eligible list from this recruitment may be used to fill other future vacancies. Candidates interested in this position, or future similar vacancies are strongly encouraged to apply. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate is an experienced Human Resources professional with strong knowledge of employment best practices and employment laws, and has worked in large and varied organization(s). The primary work will be split between employee and labor relations duties. The ideal candidate will possess strong working knowledge of employee performance management and labor relations. They will have strong analytical, research, and project management skills and demonstrate a solution-oriented and exceptional customer service orientation. They will have effective communication and interpersonal skills and possess the ability to work collaboratively with others at all levels of the organization, including high-level managers, employee representatives and external partners. The ideal candidate possesses an ability to exercise responsibility, initiative, ingenuity, and independent analysis and judgment. Experience in a public sector environment is highly desired. QUALIFICATIONS: Considerable Knowledge of: Principles and practices of human resources administration, particularly related to the area of assignment. Applicable laws, codes, regulations and ordinances. Computer applications related to the work, including spreadsheet applications and database applications. Research methodology, data collection and basic statistical analysis techniques. Practices of conducting research and preparing effective reports, procedures, correspondence and other written materials. Business writing and editing. Ability to: Perform professional-level, public agency human resources work independently and creatively. Interpret, apply and explain complex federal, state and local laws, ordinances, policies and procedures, and bargaining unit agreements. Collect, analyze, interpret and evaluate a variety of complex data. Prepare clear and concise reports and recommendations, policies, procedures, correspondence and other work products related to the assignment. Communicate effectively, including making presentations of findings, recommendations and policies before public officials, other officials, employees, employee representatives and community groups, in order to gain concurrence and cooperation through discussion and consensus building. Recognize and resolve problems of a sensitive or political nature, analyzing situations, selecting alternatives, recognizing consequences of proposed action, negotiating mutually satisfactory solutions to problems and implementing recommendations. Plan and direct the work of professional, technical or support staff on a project or day-to-day basis. Use initiative and sound independent judgment within established procedural guidelines. Establish and maintain effective working relationships of those interacted with in the course of the work, including County officials and managers, employee representatives, representatives of other governmental agencies, employees, and the public. MINIMUM QUALIFICATIONS: Any combination of education, training, and experience that would provide the necessary knowledge and abilities listed. Qualifying experience includes at least two years of professional/journey level human resources work in a large and varied organization that involved advising managers and supervisors on a variety of complex human resources subjects, interpretation and application of human resources laws and policies, and conducting analyses of human resources related data and information. Significant college coursework or a Bachelors’ degree in human resources, business, industrial relations, law, public administration, psychology, sociology, or a related field, and/or experience in public sector is desirable. Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement. ABOUT THE PROCESS IMPORTANT INFORMATION: Open & Continuous Recruitment Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. This is a five-year fixed-term position. This position is budgeted for a five-year period and by definition expires at the end of this timeframe. However, there may be opportunities for the hired individual during this time-period to move to a regular, ongoing position as other vacancies or promotional opportunities occur, or the position may be funded and convert to an ongoing position. Fixed-term employment ends when the position’s funding finishes and employees in these positions are exempted from the County’s policies regarding lay-off order and reduction-in-force rights. The official class title for this position is Senior Human Resources Analyst. Telework. The Human Resources Department supports telework. The current standard is two-days a week in the office; however, that could be subject to change, and employees are expected to flex their telework schedule based on operational needs. During heavy periods of bargaining, this position will need to be in office more frequently. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: The County of Marin is committed to diversity and invites all qualified people to apply, including persons of color, women, and individuals with disabilities. Upon request, reasonable accommodation may be made for persons with disabilities and for religious reasons, where necessary. If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at ext. 2095. If you have questions concerning this position announcement, please contact Diane Ooms, Principal Human Resources Analyst, at ext. 3045. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. The Human Resources Department comprises approximately 40 positions and provides centralized services to the County’s 22 Departments. The divisions/units within Human Resources include recruitment, classification and compensation, employee and labor relations, disability management, employee health and welfare benefits, equal employment, employee learning and organizational development, volunteer and interns, and departmental administration. ABOUT THE POSITION The Senior Employee and Labor Relations Analyst functions as a specialist, providing complex advice and services to departments across the organization. This position is in the Employee and Labor Relations Division of Human Resources. The position works closely with department managers and supervisors in the interpretation and application of personnel policies and regulations, advising on human resources procedures and practices, and performs a variety of analytical studies and projects. The position independently handles aspects of employee and labor relations services within a designated set of departments and bargaining units. It conducts and/or provides support to meet and confer processes and successor bargaining, responds to union requests for information, advises departments regarding subjects of bargaining and strategies to support effective labor relations, and researches and evaluates claims, grievances, and complaints. The position also provides advice and assistance on employee performance management, progressive discipline, employee rights and due process associated with disciplinary and adverse actions, and employee leaves such as the interactive process and reasonable accommodation. It provides consultation and recommendations to staff and managers in the interpretation of policies and procedures and conducts training/educational sessions to staff and managers. There is currently one fixed-term vacancy (see additional information below); however, the eligible list from this recruitment may be used to fill other future vacancies. Candidates interested in this position, or future similar vacancies are strongly encouraged to apply. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate is an experienced Human Resources professional with strong knowledge of employment best practices and employment laws, and has worked in large and varied organization(s). The primary work will be split between employee and labor relations duties. The ideal candidate will possess strong working knowledge of employee performance management and labor relations. They will have strong analytical, research, and project management skills and demonstrate a solution-oriented and exceptional customer service orientation. They will have effective communication and interpersonal skills and possess the ability to work collaboratively with others at all levels of the organization, including high-level managers, employee representatives and external partners. The ideal candidate possesses an ability to exercise responsibility, initiative, ingenuity, and independent analysis and judgment. Experience in a public sector environment is highly desired. QUALIFICATIONS: Considerable Knowledge of: Principles and practices of human resources administration, particularly related to the area of assignment. Applicable laws, codes, regulations and ordinances. Computer applications related to the work, including spreadsheet applications and database applications. Research methodology, data collection and basic statistical analysis techniques. Practices of conducting research and preparing effective reports, procedures, correspondence and other written materials. Business writing and editing. Ability to: Perform professional-level, public agency human resources work independently and creatively. Interpret, apply and explain complex federal, state and local laws, ordinances, policies and procedures, and bargaining unit agreements. Collect, analyze, interpret and evaluate a variety of complex data. Prepare clear and concise reports and recommendations, policies, procedures, correspondence and other work products related to the assignment. Communicate effectively, including making presentations of findings, recommendations and policies before public officials, other officials, employees, employee representatives and community groups, in order to gain concurrence and cooperation through discussion and consensus building. Recognize and resolve problems of a sensitive or political nature, analyzing situations, selecting alternatives, recognizing consequences of proposed action, negotiating mutually satisfactory solutions to problems and implementing recommendations. Plan and direct the work of professional, technical or support staff on a project or day-to-day basis. Use initiative and sound independent judgment within established procedural guidelines. Establish and maintain effective working relationships of those interacted with in the course of the work, including County officials and managers, employee representatives, representatives of other governmental agencies, employees, and the public. MINIMUM QUALIFICATIONS: Any combination of education, training, and experience that would provide the necessary knowledge and abilities listed. Qualifying experience includes at least two years of professional/journey level human resources work in a large and varied organization that involved advising managers and supervisors on a variety of complex human resources subjects, interpretation and application of human resources laws and policies, and conducting analyses of human resources related data and information. Significant college coursework or a Bachelors’ degree in human resources, business, industrial relations, law, public administration, psychology, sociology, or a related field, and/or experience in public sector is desirable. Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement. ABOUT THE PROCESS IMPORTANT INFORMATION: Open & Continuous Recruitment Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. This is a five-year fixed-term position. This position is budgeted for a five-year period and by definition expires at the end of this timeframe. However, there may be opportunities for the hired individual during this time-period to move to a regular, ongoing position as other vacancies or promotional opportunities occur, or the position may be funded and convert to an ongoing position. Fixed-term employment ends when the position’s funding finishes and employees in these positions are exempted from the County’s policies regarding lay-off order and reduction-in-force rights. The official class title for this position is Senior Human Resources Analyst. Telework. The Human Resources Department supports telework. The current standard is two-days a week in the office; however, that could be subject to change, and employees are expected to flex their telework schedule based on operational needs. During heavy periods of bargaining, this position will need to be in office more frequently. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: The County of Marin is committed to diversity and invites all qualified people to apply, including persons of color, women, and individuals with disabilities. Upon request, reasonable accommodation may be made for persons with disabilities and for religious reasons, where necessary. If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at ext. 2095. If you have questions concerning this position announcement, please contact Diane Ooms, Principal Human Resources Analyst, at ext. 3045. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Senior Financial Aid Analyst Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21, 2024 @ 11:55pm PT As of April 3, 2024 this search has been refreshed and is actively accepting new applications. Apply today! Prior applicants need not re-apply. Hiring Preference Not Applicable Position Summary Under the general direction of the Senior Associate Director, the Senior Financial Aid Analyst independently performs moderately complex professional student service work where a wide variety of situations require use of professional judgement in circumstances that warrant a case-by-case review. The objective of this position is to support the university’s enrollment goals through timely and effective processing of student’s financial aid application. The Senior Financial Aid Analyst will provide quality customer service to students and families regarding financial aid eligibility and will be responsible to analyze federal and state financial aid applications to determine financial need; prepare and award financial aid packages; and perform all duties related to the financial aid process, including return of Title IV. The Senior Financial Aid Analyst also provides program guidance in assigned area and utilizes high level analytical and interpersonal skills to investigate and resolve student concerns. The incumbent works in collaboration with appropriate campus departments that manage the hiring, payroll and accounts payable components for employers to ensure compliance with the Federal Work Study Program. The incumbent is responsible for the development and maintenance of policies and procedures and frequent reporting to senior management to ensure funding levels are properly monitored. The Senior Financial Aid Analyst serves as the “subject matter expert” to the Student Service Center staff for student questions and concerns related to financial aid that are escalated and/or cannot be resolved. The incumbent ensures problems are resolved in an efficient and effective manner, works collaboratively and effectively with Student Service Center staff to meet customer expectations in a fast-paced and dynamic environment. The Senior Financial Aid Analyst participates in university recruitment and retention activities and will have responsibility for providing information sessions for students, parents and families in support of various outreach efforts. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,610.00 per month - $6,556.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Knowledge and Abilities Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignment and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience Two years of professional experience in one of the student services program areas or in a related field. (A master’s degree in a job-related field may be substituted for one year of the professional experience). Experience advising students individually and in group settings. Knowledge, Skills and Abilities Knowledge of and ability to apply knowledge of Title IV regulations, federal tax laws and experience with the interpretation and application of regulations performing the verification and awarding process. Knowledge of State Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; state aid programs may include, but not limited to; Cal Grant, State University Grant and Middle-Class Scholarship. Knowledge of Federal Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; federal aid programs may include, but not limited to, Pell Grant, SEOG, Direct Loans and Federal Work Study. Demonstrated ability to work independently and possess self-direction skills to initiate plans, organize, prioritize, multi-task and coordinate work in a fast-paced organization. Demonstrated ability to apply attention to details and perform with extreme accuracy in all aspects of work; includes all document review, document follow-up, awarding and adjustments and packaging review. Demonstrated ability to interpret, coordinate and provide recommendations for new financial aid programs as approved by Federal, State and/or Institutional regulatory changes. Strong interpersonal skills to establish and maintain cooperative working relationships with students, faculty, staff and external constituents. Excellent organizational and time management skills to prioritize and multi-task, meet goals and deadlines under server time constraints. Strong analytical skills. Experience handling information that is sensitive and personal in nature in a delicate, caring and helpful manner. Experience assisting students on financial aid programs and general academic information related to their area of study by offering factual data as it relates to the student inquiry. Proficient in general use of standard office equipment and common software (e.g., Microsoft Office, Internet, etc.). Demonstrated ability to utilize common student administrative software systems (e.g., PeopleSoft, Document Imaging and Workflow Systems) to retrieve and review information when serving students. Experience performing basic mathematical calculation to recalculate financial aid data and awards. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass a background check. Preferred Qualifications Three to five years of experience performing verification, needs analysis and awarding for purposes of determining financial aid eligibility, awarding and disbursing aid. Two or more years of experience with systems such as PeopleSoft CMS, OnBase imaging software and Common Origination and Disbursement (COD), the National Student Loan Data System (NSLDS). Working knowledge and responsibility for student employment and/or federal work study program. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Senior Financial Aid Analyst Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21, 2024 @ 11:55pm PT As of April 3, 2024 this search has been refreshed and is actively accepting new applications. Apply today! Prior applicants need not re-apply. Hiring Preference Not Applicable Position Summary Under the general direction of the Senior Associate Director, the Senior Financial Aid Analyst independently performs moderately complex professional student service work where a wide variety of situations require use of professional judgement in circumstances that warrant a case-by-case review. The objective of this position is to support the university’s enrollment goals through timely and effective processing of student’s financial aid application. The Senior Financial Aid Analyst will provide quality customer service to students and families regarding financial aid eligibility and will be responsible to analyze federal and state financial aid applications to determine financial need; prepare and award financial aid packages; and perform all duties related to the financial aid process, including return of Title IV. The Senior Financial Aid Analyst also provides program guidance in assigned area and utilizes high level analytical and interpersonal skills to investigate and resolve student concerns. The incumbent works in collaboration with appropriate campus departments that manage the hiring, payroll and accounts payable components for employers to ensure compliance with the Federal Work Study Program. The incumbent is responsible for the development and maintenance of policies and procedures and frequent reporting to senior management to ensure funding levels are properly monitored. The Senior Financial Aid Analyst serves as the “subject matter expert” to the Student Service Center staff for student questions and concerns related to financial aid that are escalated and/or cannot be resolved. The incumbent ensures problems are resolved in an efficient and effective manner, works collaboratively and effectively with Student Service Center staff to meet customer expectations in a fast-paced and dynamic environment. The Senior Financial Aid Analyst participates in university recruitment and retention activities and will have responsibility for providing information sessions for students, parents and families in support of various outreach efforts. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,610.00 per month - $6,556.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Knowledge and Abilities Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignment and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience Two years of professional experience in one of the student services program areas or in a related field. (A master’s degree in a job-related field may be substituted for one year of the professional experience). Experience advising students individually and in group settings. Knowledge, Skills and Abilities Knowledge of and ability to apply knowledge of Title IV regulations, federal tax laws and experience with the interpretation and application of regulations performing the verification and awarding process. Knowledge of State Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; state aid programs may include, but not limited to; Cal Grant, State University Grant and Middle-Class Scholarship. Knowledge of Federal Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; federal aid programs may include, but not limited to, Pell Grant, SEOG, Direct Loans and Federal Work Study. Demonstrated ability to work independently and possess self-direction skills to initiate plans, organize, prioritize, multi-task and coordinate work in a fast-paced organization. Demonstrated ability to apply attention to details and perform with extreme accuracy in all aspects of work; includes all document review, document follow-up, awarding and adjustments and packaging review. Demonstrated ability to interpret, coordinate and provide recommendations for new financial aid programs as approved by Federal, State and/or Institutional regulatory changes. Strong interpersonal skills to establish and maintain cooperative working relationships with students, faculty, staff and external constituents. Excellent organizational and time management skills to prioritize and multi-task, meet goals and deadlines under server time constraints. Strong analytical skills. Experience handling information that is sensitive and personal in nature in a delicate, caring and helpful manner. Experience assisting students on financial aid programs and general academic information related to their area of study by offering factual data as it relates to the student inquiry. Proficient in general use of standard office equipment and common software (e.g., Microsoft Office, Internet, etc.). Demonstrated ability to utilize common student administrative software systems (e.g., PeopleSoft, Document Imaging and Workflow Systems) to retrieve and review information when serving students. Experience performing basic mathematical calculation to recalculate financial aid data and awards. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass a background check. Preferred Qualifications Three to five years of experience performing verification, needs analysis and awarding for purposes of determining financial aid eligibility, awarding and disbursing aid. Two or more years of experience with systems such as PeopleSoft CMS, OnBase imaging software and Common Origination and Disbursement (COD), the National Student Loan Data System (NSLDS). Working knowledge and responsibility for student employment and/or federal work study program. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join Sonoma Public Infrastructure (SPI) as a Senior Accounting Specialist! Starting salary up to $36.21/hour ($75,574/year) and a competitive total compensation package. Do you have? The ability to accurately prepare, maintain, and reconcile financial transactions in a timely manner Prior experience in bookkeeping and accounts payable/receivable Previous experience processing vendor payments and employee reimbursements Experience extracting and analyzing data, creating reports using financial systems and databases Excellent communication and interpersonal skills, including the ability to effectively interact with employees, managers, and vendors Excellent organizational and time management skills Strong computer skills, including experience with Excel, Outlook, and Word Experience working with Enterprise Financial Systems (EFS) is highly desired The drive to provide exemplary customer service If so, apply now and grow your career in public service with SPI! A Senior Accounting Specialist in SPI maintains and reviews financial and statistical records, may provide direction to other clerical accounting personnel, may guide and train employees, and may participate in the new hire selection process. When you join Sonoma Public Infrastructure as a Senior Accounting Specialist for the Roads Division, you will become a subject matter expert with responsibility for accounts payable, including processing of vouchers, submitting requisitions, and tracking contract expenditures by project/supplier. The Senior Accounting Specialist will work closely with a Department Analyst and an Accountant from the Auditor-Controller-Treasurer-Tax-Collector Department to determine priorities and ensure a quality work product. In addition, this position interacts with internal department staff and outside vendors to gather information and address questions. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . The Civil Service title for this job classification is Senior Account Clerk. The employment list established from this recruitment may also fill other full-time, part-time, and extra-help English monolingual or bilingual English/Spanish positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include completion of 12 semester units or 16 quarter units in accounting, record keeping, business math, or a closely related field; and one year of responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. OR Some coursework in accounting, record keeping, business math, or a closely related field, and two years of increasingly responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: methods, practices, and terminology used in financial and statistical clerical work, including working knowledge of costs and budgetary accounting principles, and double entry bookkeeping; government and departmental policies, regulations, and procedures in order to satisfactorily perform assigned account or statistical record keeping functions, resolve the related problems, or assess acceptability of work performance and procedures; department services, organization, and functions to proficiently plan, prioritize, coordinate, implement, direct, review, and perform work assigned to a clerical accounting section. Working knowledge of: basic arithmetic to include addition, subtraction, multiplication, and division of whole numbers, fractions, decimals, and derivatives in order to count, calculate, balance, check, and adjust fiscal and/or statistical data; modern office methods and procedures; database, spreadsheet, and word processing applications. Ability to: exercise judgment and technical skill in performing assigned duties without direct supervision; work with tabular detail such as codes, figures, and numbers; set up and revise account or statistical record keeping procedures and records; review, code, post, adjust, and summarize fiscal transactions or statistical data; maintain and reconcile control records; prepare final reports and statements; oversee the maintenance of financial and statistical records, and act as a subject matter resource to other workers; provide lead direction to other clerical accounting staff; make arithmetic computations rapidly and accurately; use and understand common database, spreadsheet, and word processing applications; transcribe data and record information neatly and legibly; establish and maintain effective working relationships with coworkers and the general public; operate office equipment such as adding machines, calculators, and computers in order to post, balance, summarize, and adjust data; type accurately. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 12, 2024
Full Time
Position Information Join Sonoma Public Infrastructure (SPI) as a Senior Accounting Specialist! Starting salary up to $36.21/hour ($75,574/year) and a competitive total compensation package. Do you have? The ability to accurately prepare, maintain, and reconcile financial transactions in a timely manner Prior experience in bookkeeping and accounts payable/receivable Previous experience processing vendor payments and employee reimbursements Experience extracting and analyzing data, creating reports using financial systems and databases Excellent communication and interpersonal skills, including the ability to effectively interact with employees, managers, and vendors Excellent organizational and time management skills Strong computer skills, including experience with Excel, Outlook, and Word Experience working with Enterprise Financial Systems (EFS) is highly desired The drive to provide exemplary customer service If so, apply now and grow your career in public service with SPI! A Senior Accounting Specialist in SPI maintains and reviews financial and statistical records, may provide direction to other clerical accounting personnel, may guide and train employees, and may participate in the new hire selection process. When you join Sonoma Public Infrastructure as a Senior Accounting Specialist for the Roads Division, you will become a subject matter expert with responsibility for accounts payable, including processing of vouchers, submitting requisitions, and tracking contract expenditures by project/supplier. The Senior Accounting Specialist will work closely with a Department Analyst and an Accountant from the Auditor-Controller-Treasurer-Tax-Collector Department to determine priorities and ensure a quality work product. In addition, this position interacts with internal department staff and outside vendors to gather information and address questions. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . The Civil Service title for this job classification is Senior Account Clerk. The employment list established from this recruitment may also fill other full-time, part-time, and extra-help English monolingual or bilingual English/Spanish positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include completion of 12 semester units or 16 quarter units in accounting, record keeping, business math, or a closely related field; and one year of responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. OR Some coursework in accounting, record keeping, business math, or a closely related field, and two years of increasingly responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: methods, practices, and terminology used in financial and statistical clerical work, including working knowledge of costs and budgetary accounting principles, and double entry bookkeeping; government and departmental policies, regulations, and procedures in order to satisfactorily perform assigned account or statistical record keeping functions, resolve the related problems, or assess acceptability of work performance and procedures; department services, organization, and functions to proficiently plan, prioritize, coordinate, implement, direct, review, and perform work assigned to a clerical accounting section. Working knowledge of: basic arithmetic to include addition, subtraction, multiplication, and division of whole numbers, fractions, decimals, and derivatives in order to count, calculate, balance, check, and adjust fiscal and/or statistical data; modern office methods and procedures; database, spreadsheet, and word processing applications. Ability to: exercise judgment and technical skill in performing assigned duties without direct supervision; work with tabular detail such as codes, figures, and numbers; set up and revise account or statistical record keeping procedures and records; review, code, post, adjust, and summarize fiscal transactions or statistical data; maintain and reconcile control records; prepare final reports and statements; oversee the maintenance of financial and statistical records, and act as a subject matter resource to other workers; provide lead direction to other clerical accounting staff; make arithmetic computations rapidly and accurately; use and understand common database, spreadsheet, and word processing applications; transcribe data and record information neatly and legibly; establish and maintain effective working relationships with coworkers and the general public; operate office equipment such as adding machines, calculators, and computers in order to post, balance, summarize, and adjust data; type accurately. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/6/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/12/24, 4/26/24, *5/10/24 (final) The Senior Personnel Analyst performs a wide variety of professional level duties in the areas of recruitment, selection, classification, salary administration, equal employment opportunity, employee/labor relations, employee development, training, and other human resources programs. The eligible list for this recruitment may be used to fill current and future vacancies in a variety of human resources areas . One current vacancy is with our Training and Organizational Development Team . Click here to learn more about this exciting opportunity. Examples of Knowledge and Abilities Knowledge of Principles of public sector human resources administration Principles and methods of position classification, examination development, job analysis and organization in the public sector; accepted practices to determine job content, evaluate complexity and difficulty of job duties, and identify required skills, knowledge and abilities Principles and techniques of job analysis, position classification, and examination construction Methods of presenting training material to groups Methods for obtaining and evaluating salary and total compensation data Basic uses of information systems as a tool in the performance of human resources functions Principles of employee selection Basic statistical methods used in selection and other human resources programs Communication skills and techniques used for gathering, evaluating, and transmitting information Techniques for interviewing, counseling and instructing, and facilitating group discussions Operate a variety of office equipment such as computers, scanners, copiers, faxes, etc. Principles and practices of establishing comparability, collecting and comparing salary data and benefit information, statistical sampling and analysis, and the structural, internal, and market influences affecting wage determinations Concepts, instructional methods, training aids and materials necessary for developing, implementing and evaluating training programs Methodology for determining reliability and validity of written, oral, and performance tests Methods for developing and evaluating special employment programs Interviewing practices, application forms and other screening and examining techniques Test construction, analysis, and evaluation Federal, state and local legislation and major court decisions pertaining to equal employment opportunity and affirmative action programs Socio-economic, language, and cultural barriers affecting minorities, women, and disadvantaged segments of the community Preparation and presentation of oral and written technical reports and research projects Principles and practices of administering contracts with employee organizations, processing grievances, and dealing with disciplinary matters Principles of supervision and training Ability to Understand, interpret and apply human resources laws, rules, regulations, standards, and procedures Interpret and apply equal opportunity laws, civil service regulations, and provisions of contracts, ordinances, and negotiated agreements and other regulations or policies relating to human resources Identify and describe problems Analyze, compare, prioritize and evaluate complex data Develop and evaluate alternative solutions, and identify consequences of decisions and recommendations Present data clearly and concisely, orally and in writing, to convey concepts and/or conclusions Prepare technical reports and research Speak effectively to groups Meet time deadlines Work under pressure and deal with emotional and/or confrontational situations Exercise independent judgement and initiative Perform difficult and complex professional human resources work Collect and evaluate data; define and select alternatives; draw conclusions; formulate recommendations; and project consequences of recommendations Train and provide project direction to other professional, technical, and paraprofessional staff Develop, administer, analyze, and evaluate tests for a variety of occupations Speak and write effectively Plan and coordinate major projects Use information systems as a tool in the performance of human resources work Secure cooperation of operating officials in accepting and carrying out sound human resources management practices Function under stressful conditions and in emotional and/or confrontational situations requiring instructing, persuading and motivating people Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in the class of Personnel Analyst or comparable class in Sacramento County Service, Or: 2. Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or closely related field, and three years of progressively responsible and difficult professional experience in human resources work. Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. License Certificate Registration Requirement : Some positions in these classes require that incumbents possess and maintain a valid California driver's license, Class C or higher. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Other Requirement : Some positions in these classes require that incumbents work evenings and weekends on a periodic basis. Probationary Period : The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Mar 30, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/12/24, 4/26/24, *5/10/24 (final) The Senior Personnel Analyst performs a wide variety of professional level duties in the areas of recruitment, selection, classification, salary administration, equal employment opportunity, employee/labor relations, employee development, training, and other human resources programs. The eligible list for this recruitment may be used to fill current and future vacancies in a variety of human resources areas . One current vacancy is with our Training and Organizational Development Team . Click here to learn more about this exciting opportunity. Examples of Knowledge and Abilities Knowledge of Principles of public sector human resources administration Principles and methods of position classification, examination development, job analysis and organization in the public sector; accepted practices to determine job content, evaluate complexity and difficulty of job duties, and identify required skills, knowledge and abilities Principles and techniques of job analysis, position classification, and examination construction Methods of presenting training material to groups Methods for obtaining and evaluating salary and total compensation data Basic uses of information systems as a tool in the performance of human resources functions Principles of employee selection Basic statistical methods used in selection and other human resources programs Communication skills and techniques used for gathering, evaluating, and transmitting information Techniques for interviewing, counseling and instructing, and facilitating group discussions Operate a variety of office equipment such as computers, scanners, copiers, faxes, etc. Principles and practices of establishing comparability, collecting and comparing salary data and benefit information, statistical sampling and analysis, and the structural, internal, and market influences affecting wage determinations Concepts, instructional methods, training aids and materials necessary for developing, implementing and evaluating training programs Methodology for determining reliability and validity of written, oral, and performance tests Methods for developing and evaluating special employment programs Interviewing practices, application forms and other screening and examining techniques Test construction, analysis, and evaluation Federal, state and local legislation and major court decisions pertaining to equal employment opportunity and affirmative action programs Socio-economic, language, and cultural barriers affecting minorities, women, and disadvantaged segments of the community Preparation and presentation of oral and written technical reports and research projects Principles and practices of administering contracts with employee organizations, processing grievances, and dealing with disciplinary matters Principles of supervision and training Ability to Understand, interpret and apply human resources laws, rules, regulations, standards, and procedures Interpret and apply equal opportunity laws, civil service regulations, and provisions of contracts, ordinances, and negotiated agreements and other regulations or policies relating to human resources Identify and describe problems Analyze, compare, prioritize and evaluate complex data Develop and evaluate alternative solutions, and identify consequences of decisions and recommendations Present data clearly and concisely, orally and in writing, to convey concepts and/or conclusions Prepare technical reports and research Speak effectively to groups Meet time deadlines Work under pressure and deal with emotional and/or confrontational situations Exercise independent judgement and initiative Perform difficult and complex professional human resources work Collect and evaluate data; define and select alternatives; draw conclusions; formulate recommendations; and project consequences of recommendations Train and provide project direction to other professional, technical, and paraprofessional staff Develop, administer, analyze, and evaluate tests for a variety of occupations Speak and write effectively Plan and coordinate major projects Use information systems as a tool in the performance of human resources work Secure cooperation of operating officials in accepting and carrying out sound human resources management practices Function under stressful conditions and in emotional and/or confrontational situations requiring instructing, persuading and motivating people Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in the class of Personnel Analyst or comparable class in Sacramento County Service, Or: 2. Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or closely related field, and three years of progressively responsible and difficult professional experience in human resources work. Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. License Certificate Registration Requirement : Some positions in these classes require that incumbents possess and maintain a valid California driver's license, Class C or higher. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Other Requirement : Some positions in these classes require that incumbents work evenings and weekends on a periodic basis. Probationary Period : The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/10/2024 5:00 PM Pacific