IT Business Systems Analyst Senior

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
• Experience may substitute for education for up to (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
Position Overview:
The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors.

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
• A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.

If you are selected to interview:

• Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview.

If you are selected for hire:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Pay Range
$37.14 - $47.35

Hours
8:00 a.m. - 5:00 p.m.
Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require.
Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications

• Experience managing or working with data analytics programs
• Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas
• Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training
• Experience with writing and executing complex SQL queries to extract data from a variety of data sources
• Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support
• Experience using statistical methods and analysis approaches
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals

2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions

3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors

4. Develop statement of work for use in requests for proposals

5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems

6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions

8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts

9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization

10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures

• Knowledge of legacy and web-based systems interfaces

• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts

• Knowledge of cost-benefit analysis and total cost of ownership modeling

• Skill in performing requirements development, process modeling, reporting and project management tools

• Skill in developing process models and data flow diagrams using industry-standard modeling techniques

• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs

• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals

• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability

• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding

• Ability to define, analyze, and find solutions for difficult or complex problems

• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

• Ability to view the big picture

• Ability to quickly become familiar with emerging technologies

• Ability to identify trends as well as isolated events

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* How many years' experience do you have managing or working with a data analytics program?

• 0 - 2 years
• 2 - 4 years
• 5 - 6 years
• 7+ years

* How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects.

• 0 - 2 years
• 3 - 4 years
• 5 - 6 years
• 7+ years

* How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis.

• 0 - 2 years
• 3 - 4 years
• 5 - 6 years
• 7+ years

* How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas?

• Less than 3 years
• 3-5 years
• 5-7 years
• 7+ years

* How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources.

• 0 - 2 years
• 3 - 4 years
• 5 - 6 years
• 7+ years

* How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance?

• Less than 3 years
• 3-5 years
• 5-7 years
• 7+ years

* Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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